WO2011147144A1

WO2011147144A1 - Short message recover system, device and method

Info

Publication number: WO2011147144A1
Application number: PCT/CN2010/077008
Authority: WO
Inventors: 王国才
Original assignee: 中兴通讯股份有限公司
Priority date: 2010-05-27
Filing date: 2010-09-16
Publication date: 2011-12-01
Also published as: CN101877836B; CN101877836A

Abstract

A short message recover system, device and method are provided. The system includes: a short messaging service center (SMSC) (2), a query and analysis system (QAS) (1), and a short message recover device (5), wherein the short message recover device (5) includes: an obtaining module (3) for obtaining the termination-failed short message and the state of the short message receiving terminal from the QAS; a processing module for retransmitting the termination-failed short message to the receiving terminal via the SMSC when the state of the receiving terminal indicates that the receiving terminal is capable to receive short messages. The scheme of the present invention can increase the short message call success rate greatly.

Description

SMS revival system, device and method

The present invention relates to a short message service, and in particular, to a short message revival system, apparatus and method. Background technique

From the current statistics of SMS termination failures of various operators, the operators of SMS have the same problems in their operation: 1) The failure of SMS termination due to personal reasons is higher and higher; 2) SMS center retry The mechanism has a lower success rate.

For question 2), because the SMS center has gradually matured, its retrying rules have been difficult to continue to optimize. Moreover, for the analysis of the reasons for the failure of different terminal calls, the retry function cannot avoid the final call failure. For the analysis of the failure of the terminal call caused by the user of the receiver, about 40% of the short messages can be called again by one method, that is, it can be revived.

Other failures due to the short message system itself and network problems, due to the wide range of involved, involving more systems, it is difficult to achieve further optimization.

There are many reasons for the failure of the terminal call caused by the user. There are several reasons: 1) The phone has insufficient memory, the data is reflected in: the target resource is short; 2) The phone is not in the coverage area, the phone is turned off, no power, and the data is reflected in: No response, no busy target, no confirmed response, the target is not in the service area, the target is not at the address, the target is unavailable, etc.; 3) The called number does not exist, the data is reflected in: address vacancy, address translation failure; 4) terminal service is not Support or failure, the data is reflected in: no recognition of events, no expected parameter values, lack of expected parameters, user data size error, target rejection.

Therefore, in the existing short message service, there is a problem that the success rate of the call is low due to the personal reason of the user. Summary of the invention

The technical problem to be solved by the present invention is to provide a short message resuming system, a device and a method for greatly improving the final call success rate of a short message, which can solve the problem that the success rate of the short message of the short message in the prior art is low.

To solve the above technical problem, an embodiment of the present invention provides a short message revival system, including: a short message center (SMSC), a query analysis system (QAS), and a short message revival device, where the short message revival device includes an acquisition module and a processing module; among them,

And an obtaining module, configured to acquire, from the QAS, a short message of the terminal call failure and a status of the receiver terminal of the short message that the terminal call fails;

And a processing module, configured to: when the status of the receiver terminal indicates that the receiver terminal can receive a short message, resend the short message that the terminal call fails to the receiver terminal by using the SMSC.

In the above SMS revival system, the SMS revival device is further configured to communicate with an interactive voice response system (IVR); the state of the receiver terminal is: the receiver terminal is available but the receiver terminal cannot Receiving text messages;

The processing module further includes a playback control module and a retransmission module;

a playback control module, configured to: according to a state that the receiver terminal is available but the receiver terminal is unable to receive a short message, control the IVR to initiate a playback function to the receiver terminal, so that the receiver terminal updates the The status of the receiving terminal is a state in which a short message can be received;

And a retransmission module, configured to resend the short message that fails to be terminated to the receiver terminal after the receiver that obtains the IVR feedback successfully receives the notification of the audio.

The retransmission module further includes a constructing module and a notification module, where the constructing module is configured to construct a guiding short message after the receiver terminal that obtains the IVR feedback successfully receives the notification of the audio, by using the SMSC Sending the guiding short message to the receiver terminal;

a notification module, configured to receive, at the receiving terminal, feedback for the guiding short message After receiving the notification of the status of the short message, the SMSC is notified to resend the short message with the final call to the receiving terminal.

The status of the receiver terminal is: the receiver terminal is unavailable;

The processing module is further configured to: after obtaining, from the QAS, a notification message that the status of the receiver terminal is changed from being unavailable to being available and capable of receiving a short message, according to the short message and the termination call The number of the recipient terminal of the failed short message constructs a new short message and is sent to the recipient terminal through the SMSC.

The status of the receiver terminal is: the number of the receiver terminal cannot be routed or does not exist; the message revival device further includes:

a reminding module, configured to: after receiving the message that the SMS end message failed to be fed back by the SMSC, obtain the number of the sender terminal of the short message that is terminated by the QAS, and construct according to the number of the sender terminal A notification message that the short message is terminated and sent to the sender terminal, so that the sender terminal changes the operation of the short message that fails to be terminated.

The SMSC further includes: a bill generation module, configured to generate a billing bill corresponding to the short message that fails to be terminated, and send the short message to the service provider, after the resending of the short message with the final call is successful Sending a successful report, causing the service provider to generate a charging bill corresponding to the short message that the terminal call fails according to the report.

The SMSC further includes: a modifying module, configured to modify, when the type of the short message that is terminated by the terminal call is: a point-to-point short message, modify an AO (Application Originated) CDR type of the short-message short message Initiating a (MO, Mobile Originated) CDR type for the terminal; or when the short message type of the terminal call is: when the entity sends a short message, the calling number of the short message that fails the terminal call is changed to the original entity number; or The terminal number of the short message (MT, Mobile terminate) for the short message of the terminal call is changed to the original calling number of the short message of the short message.

The message revival device further includes a storage module and an update module, where a storage module, configured to store a short message that is obtained by the obtaining module and fails to be terminated;

And an update module, configured to delete the short message that fails to be terminated from the storage module after the resending of the short message with the failure of the terminal call is successful.

The present invention also provides a short message revival device, which includes an acquisition module and a processing module;

An acquiring module, configured to acquire, from the QAS, a short message of the terminal call failure and a status of the receiver terminal of the short message that is terminated by the terminal call;

And a processing module, configured to: when the status of the receiver terminal indicates that the receiver terminal can receive the short message, resend the short message that the terminal call fails to the receiver terminal by using the SMSC.

The status of the receiver terminal is: the receiver terminal is available but the receiver terminal cannot receive a short message;

a playback control module, configured to: according to the state that the receiver terminal is available but the receiver terminal is unable to receive a short message, control the IVR to initiate a playback function to the receiver terminal, so that the receiver terminal updates the receiver The state of the terminal is a state in which a short message can be received;

The notification module is configured to notify the SMSC to resend the short message with the termination call to the receiver terminal after receiving the notification that the receiver terminal is in the state of being able to receive the short message for the feedback of the guidance message.

The status of the receiver terminal is: the receiver terminal is unavailable; The processing module is further configured to: after obtaining, from the QAS, a notification message that the status of the receiver terminal is changed from being unavailable to being available and capable of receiving a short message, according to the short message and the termination call The number of the recipient terminal of the failed short message constructs a new short message and is sent to the recipient terminal through the SMSC.

The invention also provides a method for resuming a short message, the method comprising:

The SMS revival device acquires the status of the terminal that failed the terminal call and the terminal of the receiver that failed the message of the terminal call;

The SMS revival device resends the short message of the failed call to the recipient terminal when the status of the receiver terminal indicates that the receiver terminal can receive the short message.

When the status of the receiver terminal indicates that the receiver terminal can receive the short message, the short message revival device sends the short message that the terminal call fails to the receiver terminal, including:

The short message revival device controls the IVR to initiate a playback function to the receiver terminal according to the state that the receiver terminal is available but the receiver terminal cannot receive the short message, so that the receiver terminal updates the receiver terminal. The status is the status of receiving text messages;

After receiving the notification that the receiver terminal that the IVR feeds back to successfully receive the audio, the short message revival device resends the short message that the terminal call fails to the receiver terminal.

The status of the receiver terminal is: the receiver terminal is unavailable;

After the short message revival device acquires the notification message that the receiver terminal is changed from the unavailable state to the available state and can receive the short message, the short message according to the terminal call fails and the receiver terminal that fails the short message Number constructs a new text message and sends it to the recipient The beneficial effects of the above technical solution of the present invention are as follows:

In the above solution, the acquiring module in the SMS revival device acquires the short message of the terminal call failure and the state of the receiver terminal of the short message from the QAS system, and the processing module indicates in the state of the receiver that the receiver terminal can receive When the short message is sent, the short message with the failure of the terminal call is retransmitted, so that the receiving terminal can re-receive the short message with the failure of the terminal call; by such a method, the success rate of the final call of the short message is greatly improved. DRAWINGS

1 is a structural diagram of a short message revival system according to the present invention;

2 is an implementation structural diagram of an embodiment of the system shown in FIG. 1;

FIG. 3 is a flowchart of an implementation of an SMS revival method according to an embodiment of the present invention. detailed description

The technical problems, the technical solutions, and the advantages of the present invention will become more apparent from the following detailed description.

The present invention is directed to the problem of low success rate of short message termination in the prior art, and provides a system, apparatus and method for greatly improving the final call success rate short message of a short message.

As shown in FIG. 1, the SMS revival system of the embodiment of the present invention comprises: a short message center (SMSC), a query analysis system (QAS), and a short message revival device, wherein the short message revival device comprises: an acquisition module and a processing module. The obtaining module is configured to obtain the status of the receiving terminal of the short message and the short message of the short message from the QAS. The processing module is configured to resend the short message of the failed call to the receiving terminal through the SMSC when the status of the receiving terminal indicates that the receiving terminal can receive the short message.

In this embodiment, the acquiring module in the SMS revival device acquires the short message of the terminal call failure and the state of the receiver terminal of the short message from the QAS system, and the status of the receiving terminal in the receiving terminal indicates that the receiving terminal can receive the short message. When the short message of the receiving end of the short message is resent, if the status of the receiving terminal of the short message is insufficient memory, the corresponding strategy can be retrieved for the receiving end to end. The terminal updates the memory of the receiver terminal, so that the receiver terminal can re-receive the short message that the terminal call fails; by such a method, the success rate of the short message of the short message is greatly improved.

The first embodiment of the above SMS revival system:

In the above SMS revival system, the SMS revival device is also used in an interactive voice response system.

( IVR ) communication connection. The status of the receiving terminal is: The receiving terminal is available, but the receiving terminal cannot receive the short message.

Specifically, the receiver terminal is available, but the state in which the receiver terminal cannot receive the short message includes: the receiver terminal can answer, but the target resource of the receiver terminal is insufficient (eg, the memory of the receiver terminal is insufficient); or the receiver terminal Status such as failure.

In the case of insufficient memory, the recipient user updates the memory of the receiving terminal (such as deleting other information in the memory to free up space for receiving new short messages).

If the receiver terminal fails, the receiver user can re-receive the short message or the like after restarting the receiver terminal or performing other maintenance operations.

In this case, the processing module specifically includes:

The voice control module is configured to: according to the state that the receiver terminal is available, but the receiver terminal is unable to receive the short message, the control IVR initiates a play function to the receiver terminal, so that the receiver terminal updates the state of the receiver terminal to a state in which the short message can be received; The playback of the IVR to the receiver terminal means that the IVR calls the receiver terminal to play the pre-recorded audio to the user of the receiver terminal. After the user updates and maintains the receiver terminal according to the content of the audio, the IVR can be restarted. Successfully received text messages.

The retransmission module is configured to resend the short message of the terminal call failure to the receiver terminal after the receiver terminal that receives the IVR feedback successfully receives the notification of the audio.

The retransmission module may specifically include:

The constructing module is configured to construct a guiding short message after the receiving terminal of the IVR feedback successfully receives the notification of the audio, and send the guiding short message to the receiving terminal through the SMSC. The notification module is configured to: after receiving, by the SMSC, the receiver terminal, according to the notification that the short message feedback can receive the short message, notify the SMSC to resend the short message of the terminal call to the receiver terminal; that is, the SMSC terminates the call The failed SMS is submitted from its retry queue and re-issued. This completes the resending of the SMS that failed the final call, which greatly improves the success rate of the SMS.

Certainly, the retransmission module may directly notify the SMSC to resend the short message of the failed call to the receiver terminal after the receiver terminal that obtains the IVR feedback successfully receives the notification of the audio; if the SMSC fails to resend the terminal call for the first time, If the short message fails, the second retransmission may be performed according to the SMSC retry process. Of course, if the receiving terminal user successfully answers the audio of the IVR broadcast, the status of the receiving terminal is immediately updated to the state in which the short message can be received. Then, the SMSC resends the short message of the final call for the first time, and the SMS will succeed. There is no need to perform the second retransmission according to the SMSC retry process; this method can also improve the success rate of the short message of the short message.

The second embodiment of the above SMS revival system:

The status of the receiver terminal is: The receiver terminal is unavailable; wherein, the status of the receiver terminal is unavailable: the mobile phone is not in the coverage area (including the mobile phone is shut down, the mobile phone is stopped or the short message service is stopped, the mobile phone is damaged, etc.), and the paging No response, no confirmation of the response, the target is not in the service area, etc.

The processing module is specifically configured to acquire from the QAS, and after the receiver terminal changes from an unavailable state to a notification message that the status of the short message is available and can be received, construct a new one according to the short message of the terminal call failure and the number of the receiver terminal of the short message. The short message (wherein the new short message may include the short message content of the terminal call failure and the first time of sending the short message), and is sent to the receiver terminal through the SMSC; Send, so that the success rate of SMS calls is greatly improved.

Of course, in this embodiment, the processing module constructs a new short message according to the number of the receiving terminal, and sends the processing method to the receiving terminal through the SMSC, and can also be used in the mobile phone. In case of insufficient storage or mobile phone failure, only the new short message after the configuration needs to be sent periodically, and sent once at intervals. When the mobile phone memory status of the user of the receiving terminal is changed, the new short message can be received by the receiving terminal. Receiving, this can also achieve the purpose of improving the success rate of SMS termination.

The third embodiment of the above SMS revival system:

The status of the receiver terminal is as follows: The number of the receiver terminal cannot be routed or does not exist. The SMS revival device also includes:

The reminding module is configured to: after receiving the message that the SMS end message fails to be fed back by the SMSC, obtain the number of the sender terminal of the short message with the terminal call failure from the QAS, and construct a notification message that the short message termination call fails according to the number of the sender terminal And sending to the sender terminal, so that the sender terminal changes the operation of the short message that fails to terminate the call, which also improves the success rate of the short message of the short message to some extent.

In addition, in the above first and second embodiments, the SMSC includes:

a bill generation module, configured to generate a billing bill corresponding to the short message that fails to be terminated after the retransmission of the short message of the terminal call is successful, and send a report of the successful sending of the short message to the service provider, so that the service provider generates the report according to the report. The billing CDR corresponding to the failed SMS message.

Further, SMSC also includes:

The modification module is configured to: when the type of the short message is failed, the AO CDR type of the short message is changed to the MO CDR type; or the type of the short message that fails in the terminal call is: When the short message is sent, the calling number of the short message that has failed to be terminated is changed to the original physical number; or the calling number of the short message that has failed the final call is changed to the original calling number.

Further, in the above three embodiments, the SMS revival device further includes:

a storage module, configured to store a short message that is obtained by the obtaining module, and wherein the short message may include the short message content, the number of the sender terminal of the short message, and the number of the receiver terminal, and may further include the sending time of the short message. And other information. The update module is configured to delete the short message of the terminal call from the storage module after the successful resend of the short message of the terminal call; this can avoid the repeated processing or retry process of the short message that fails the final call, and guarantee the original short message. At the same time of the final call success rate, the success rate of the SMS is improved.

The short message revival system of the first and second embodiments is further described below with reference to FIG. 2: the short message revival system further includes: an interface machine;

The interface machine is respectively connected to the QAS system, the SMSC and the IVR system;

The interface between the short message resurrection device and the QAS of the short message center is a library data interface or a file data interface, and the interface with the QAS can use the FTP protocol to obtain notification basic data, short message information, and revive the short message trigger information through the interface with the QAS.

The interface of the SMS revival device and the SMSC can use the SMPPV 3.4 protocol, and does not occupy other network resources except the necessary internal network address and entity number, and sends a guiding short message or receives SMSC feedback to the SMSC through the interface of the SMPPV 3.4 protocol. The receipt notification, etc., the receipt notification includes: The message is sent by the message.

The interface of the message resurrection device and the IVR can be retrieved from the library table or the file interface mode by using the FTP protocol, or by using a message, and sending a playback request to the IVR through the interface with the IVR, so that the IVR is sent to the receiver terminal. Play the sound, and get the notification receipt and other information feedback from the receiver terminal through the IVR.

Get module: Get various messages of the interface machine.

The processing module, the implementation of message processing and the implementation of the resurrection SMS can be deployed on Unix or Linux, as shown in the following process.

Storage modules (such as databases, Sybase, Sql Server or Oracle, and dual-machine configuration) can be deployed on Unix or Linux system platforms. If the processing module (that is, the multi-node service processor), it can be processed with the service. The machine shares the hardware platform and saves cost. The short message of the terminal call failure obtained by the QAS is stored, including the content of the short message, the number of the sending terminal of the short message, and the number of the receiving terminal. In addition, the SMS revival device may further include an operating system maintenance module, which provides a configuration interface and function maintenance for the entire SMS revival system, and can be deployed on the Windows 2003 system platform, and is of course not limited to the Windows 2003 platform.

The specific implementation process of the processing module in the above first embodiment is as follows:

1) The original short message sent by the sender terminal includes: user point-to-point delivery, CP/SP delivery, and SMS entity delivery. After the original SMS is sent, the SMSC obtains the status of the receiver from the HLR as: If the phone is faulty or the phone is faulty, the SMSC changes the previous retry process and does not retry the process.

2) The processing module acquires related data corresponding to the original short message from the QAS, and mainly includes: a state of the receiving terminal, sending the status of the receiving terminal to the IVR system, and simultaneously informing the IVR that the receiving terminal needs to perform a playback operation.

3) The IVR system calls the recipient terminal to play the pre-recorded audio to the recipient terminal.

4) The IVR feeds back the message that the receiver terminal successfully answers the recording to the processing module through the interface machine.

5) The processing module updates the state of the receiver terminal after the receiver terminal (if the processing module waits for a period of time, the time is configurable, such as 5 minutes, mainly for the user of the receiver terminal to update the state of the terminal ), construct a guide message to the SMSC.

6) The SMSC sends the guide message to the receiver terminal, and if the receiver terminal can receive the guide message, the receiver terminal can currently receive the short message.

7) The processing module then notifies the SMSC to take the short message of the failed call from the retry queue for retransmission.

This avoids the unnecessary retry process of the SMS center SMC, because if the status of the recipient terminal does not change, the original SMS still fails to be sent no matter how many times it is retried.

Using the guiding short message to know that the receiving terminal can receive the short message, and then send the original short message (ie, The text message of the failure of the final call can ensure the success of the final call of the original short message and improve the success rate of the final call.

8) After the resending of the short message is successful, a billing bill is generated, and a delivery report is sent to the service provider, so that the service provider also generates a billing bill for the short message, so that the SMSC is made. The generated bill is consistent with the bill of the service provider.

In principle, the SMS revival system does not provide any billing vouchers, because the revival SMS is equivalent to an ESME sending SMS for the SMSC. The billing unicorn of the revival SMS is the responsibility of the corresponding SMSC, but for the CP/SP (Service Provider) The SMS sent by the service provider), if the transmission fails, the CP/SP is not charged, but at the SMSC, after the replayed SMS is successfully delivered, a billing bill will be generated, so that the SMSC and the CP/SP will be generated. Inconsistent reconciliation.

In this case, the method for sending a delivery report to the corresponding CP/SP after the SMSC receives the delivery message according to the guidance message and successfully resending the message of the terminal call failure is required. After the CP/SP receives the delivery report, the CP /SP trusts the delivery report and generates billing CDRs accordingly;

Similarly, different network SMS will also have this problem, and it can be handled in the same way, except that the SMS interworking gateway of the peer network needs to perform the same operation as the CP/SP.

For the AO CDR of the revival SMS (that is, the short message that the failed SMS is successfully delivered), the original type of the SMS that fails the final call is: Point-to-point SMS, SMSC needs to change the CDR type to MO CDR. The calling number is changed to the original calling number; if the original type of the short message is failed, the entity needs to change the calling number to the original entity number; The calling number needs to be changed to the original calling number.

In addition, after the SMS replay device sends a resurrection SMS message through SMSC, the SMS message will be automatically marked as sent, waiting for the SMSC status to reply, and the SMS resurrection device will not make a second resurrection attempt for the SMS message.

The specific implementation process of the processing module in the foregoing second embodiment is as follows:

1) The SMS replay device periodically obtains the qualified short message information from the QAS, including the called mobile phone service data, and stores it in the database; when the condition is met, the resurrection process is started; The condition here may specifically refer to: a situation in which the target resource of the receiver terminal is lacking, the paging is not responding, there is no confirmation response, the target is not in the service area, and the target is not at the address; the message reactivation condition is: the resurrection system is obtained from the QAS The receiving terminal of the short message successfully received other short messages;

For the case where the receiving terminal is unavailable (the mobile phone is turned off or the mobile phone or the short message service is stopped), the message reactivation condition is: The receiving device terminal that the short message resurrection device obtains the short message from the QAS successfully receives other short messages, or obtains this message. User startup message (for shutdown), SMS service activation (for shutdown) information;

2) The SMS replay device constructs a new short message based on the original short message information obtained from the QAS (the new short message content may include the first time of sending the short message, and is sent to the SMSC SMSC);

3) After receiving the short message, the SMSC goes through the peer-to-peer process, including triggering the pre-paid authentication, triggering the value-added service, and delivering the message to the receiver terminal according to the normal terminating mechanism;

4) After the receiving terminal successfully receives the short message, it automatically returns a success message to the SMSC;

5) SMSC generates related billing bills;

6) SMSC replies to the SMS revival system and successfully receives the message;

7) The SMS resurrection device records the corresponding information and deletes the short message from the database (when the first time the replay message fails to be delivered, whether the second attempt can be performed by the above mechanism can be configured), the process ends.

In the above embodiment of the present invention, when the short message receiving terminal has insufficient memory, when the mobile phone is faulty, the IVR system can notify that the receiving terminal completes the maintenance of the mobile phone, so that the short message can be successfully received, thereby improving the final call success rate and the user. Use experience

When the number of the short message receiver terminal cannot be routed or does not exist, the short message sender terminal is notified by SMS;

When the SMS recipient is out of target resources (the phone is out of memory), the page is not responding, the target is busy, When there is no confirmed response, the target is not in the service area, the target is no longer at the address, the target is unavailable, the phone is turned off (corresponding to the corresponding status code), the mobile phone is down, or the SMS service is stopped, etc., the SMS cannot be obtained and the SMS center retry fails. The SMS revival device can reconstruct the short message and send the short message again during a certain period of time to perform the revival process, thereby improving the success rate of the terminal call, improving the user experience, and obtaining considerable revenue.

In the meantime, the embodiment of the present invention further provides a short message revival device, which is the same as the short message revival device in the short message revival system shown in FIG. 1 and FIG. 2, and the foregoing FIG. 1 and FIG. All the features of the resurrection device are applicable to the embodiment of the SMS resurrection device, and the same technical effect can be achieved. The SMS replay device includes:

An obtaining module, configured to acquire, from a query analysis system QAS, a status of a receiving terminal that fails a short message and a short message;

The processing module is configured to: when the status of the receiver terminal indicates that the receiver terminal can receive the short message, resend the short message of the terminal call failure to the receiver terminal through the SMS center SMSC.

The status of the receiver terminal is: the receiver terminal is available but the receiver terminal cannot receive the short message;

Processing modules include:

The playback control module is configured to control the interactive voice response system IVR to initiate a playback function to the receiver terminal according to a state in which the receiver terminal is available but the receiver terminal cannot receive the short message, so that the receiver terminal updates the state of the receiver terminal to be The status of receiving text messages;

The retransmission module includes:

a constructing module, configured to construct a guiding short message after the receiving terminal of the IVR feedback successfully receives the notification of the audio, and send the guiding short message to the receiving terminal through the SMSC;

a notification module, configured to receive, by the SMSC, the receiver terminal according to the guidance SMS feedback After receiving the notification of the short message, the SMSC is notified to resend the short message with the final call to the recipient terminal.

After the receiver of the IVR feedback successfully receives the notification of the audio, the retransmission module may directly notify the SMSC to resend the short message of the failed call to the receiver terminal; if the SMSC resends the short message of the terminal call for the first time If the failure occurs, the second retransmission may be performed according to the retry process of the SMSC. Of course, if the receiving terminal user successfully updates the status of the receiving terminal to the state in which the short message can be received after successfully receiving the audio of the IVR, the SMSC The first time to resend the SMS message with the failure of the terminal call, it will succeed. There is no need to perform the second retransmission according to the SMSC retry process. This method can also improve the success rate of the SMS call.

The status of the receiving terminal is: The receiving terminal is unavailable; the processing module is specifically configured to obtain the short message from the QAS, after the receiving terminal changes from the unavailable state to a notification message that the status of the short message is available and can be received, The number of the receiving terminal constructs a new short message and transmits it to the receiving terminal through the SMSC.

Of course, when the status of the receiver terminal is: When the number of the receiver terminal cannot be routed or does not exist, the SMS revival device further includes:

The reminding module is configured to: after receiving the message that the SMS end message fails to be fed back by the SMSC, obtain the number of the sender terminal of the short message with the terminal call failure from the QAS, and construct a notification message that the short message termination call fails according to the number of the sender terminal And sent to the sender terminal to inform the user of the sender terminal to change the operation, which also improves the success rate of the SMS call to some extent.

Corresponding to the foregoing message revival device, the embodiment of the present invention further provides a message revival method, including:

The SMS revival device acquires the status of the recipient terminal that fails the terminal call and the short message; the message revival device re-sends the short message of the failed call to the receiver terminal when the status of the receiver terminal indicates that the receiver terminal can receive the short message.

The status of the receiver terminal is: the receiver terminal is available but the receiver terminal cannot receive When texting;

When the status of the receiving terminal indicates that the receiving terminal can receive the short message, the step of resending the short message of the terminal call to the receiving terminal includes:

The SMS revival device controls the interactive voice response system IVR to initiate a playback function to the receiver terminal according to the state that the receiver terminal is available, but the receiver terminal cannot receive the short message, so that the receiver terminal updates the state of the receiver terminal to receive the short message. State

The SMS revival device resends the short message of the failed call to the receiver terminal after the receiver terminal that receives the IVR feedback successfully receives the notification of the audio;

Specifically, the SMS revival device constructs a guiding short message after receiving the notification of the audio by the receiving terminal of the IVR feedback, and sends the guiding short message to the receiving terminal through the SMSC; the SMS revival device receives the receiving terminal through the SMSC according to the After the notification of the short message feedback can be received, the SMSC is notified to resend the short message with the final call to the recipient terminal.

In addition, the status of the receiver terminal is: The receiver terminal is unavailable;

After the SMS replaying device obtains the notification message that the receiving terminal changes from the unavailable state to the state in which the short message can be received, the short message is constructed according to the short message of the terminal call and the number of the receiving terminal of the short message, and is configured by the SMSC. Send to the receiver terminal.

Of course, when the status of the receiving terminal is: when the number of the receiving terminal cannot be routed or does not exist, the short message revival device obtains the number of the sender terminal of the short message that fails the terminal call after receiving the message that the short message of the short message is terminated, and Constructing a notification message that the short message termination failure is sent according to the number of the sender terminal, and sending the notification message to the sender terminal (which can be sent to the sender terminal through the SMSC), and informing the user of the sender terminal to change the operation, which is also improved to some extent. The success rate of the SMS call.

As shown in FIG. 3, for the above SMS replay device, the status of the receiver terminal is unavailable. After changing to a notification message that is available and can receive the status of the short message, construct a new short message according to the number of the receiving terminal of the short message that has failed to terminate the call, and send the specific process to the receiving terminal through the SMS center SMSC, that is, the message resuming process . The process shown in Figure 3 includes the following steps:

Step 101: The SMSC fails to terminate.

Here, this step includes the retry process.

Step 102: Obtain a status of the recipient terminal that fails the short message and the short message of the short message.

Step 103: Save the short message with the final call to the database, and start the SMS resurrection process. Step 104: The SMS revival device constructs a new short message according to the number of the receiver terminal of the short message that is terminated by the terminal call, and sends the message to the SMSC.

Step 105: After receiving the new short message, the receiving terminal automatically returns a message to the SMSC to receive the success.

Step 106: The SMSC replies to the short message revival device to successfully receive the message, and generates a charging CDR. Step 107: The short message resurrection device records the corresponding information and deletes the short message from its database.

Step 108: If the SMS revival device fails to deliver to the SMSC, it may be retried.

Step 109, the process ends.

All the above embodiments of the present invention are directed to the failure of the terminal call caused by the full memory of the mobile phone, the failure of the mobile phone, and the failure of the mobile phone to be in the coverage area, wherein the failure of the terminal call caused by insufficient memory accounts for 9% of the total failure, and therefore, the message is revived. The system's insufficient memory and mobile phone failure notification (ie, the first embodiment of the above system) will inevitably greatly increase the terminal call completion rate;

For the user to shut down, stop, etc., the status code corresponding to the state of the terminal user's shutdown, shutdown, etc. is obtained, so that the short message in these cases is also revived; the SMS revival system sends the discarded short message equivalent to a new terminal. The short message is that the receiving terminal can receive the short message. Therefore, the success rate of the resurrection type short message will be higher than that of the general short message, thereby improving the overall call completion rate of the short message center. The above is a preferred embodiment of the present invention, and it should be noted that those skilled in the art can also make several improvements and retouchings without departing from the principles of the present invention. It should be considered as the scope of protection of the present invention.

Claims

Claim

A short message revival system, the system comprising: a short message center (SMS) and a query analysis system (QAS), wherein the system further comprises: a short message revival device, wherein the short message revival device comprises an acquisition module and a processing module; among them,

2. The short message revival system according to claim 1, wherein the short message revival device is further configured to communicate with an interactive voice response system (IVR); the state of the receiver terminal is: the receiver The terminal is available but the receiving terminal cannot receive the short message;

The message replay system according to claim 2, wherein the retransmission module further includes a construction module and a notification module;

a constructing module, configured to: after receiving the notification that the receiving terminal of the IVR feedback successfully answers the audio, construct a guiding short message, and send the guiding short message to the receiving terminal by using the SMSC;

The SMS revival system according to claim 1, wherein the state of the receiver terminal is: the receiver terminal is unavailable;

The SMS revival system according to claim 1, wherein the state of the receiver terminal is: the number of the receiver terminal cannot be routed or does not exist; and the SMS revival device further includes:

The SMS revival system according to any one of claims 1 to 4, wherein the SMSC further comprises: a bill generation module, configured to: after the resending of the short message that the terminal call fails successfully, generate the The charging bill corresponding to the failed short message is sent, and the service provider is sent a report that the short message is successfully sent, so that the service provider generates the charging bill corresponding to the short message that is terminated by the service according to the report.

The SMS revival system according to claim 6, wherein the SMSC further comprises: a modifying module, configured to: when the type of the short message that fails to be terminated is: a point-to-point short message, failing the terminal call The AO (Application Originated) CDR type is modified to the MO originating (MO, Mobile Originated) CDR type; or the SMS type of the failed final call is: when the entity sends a short message, the end The calling number of the failed text message is changed to the original entity number; or the terminal termination (MT, Mobile terminate) bill for the text message that the terminal call fails, and the calling number of the text message that fails the terminal call is changed to the original Calling number.

8. The SMS revival system according to claim 7, wherein the SMS revival device further comprises a storage module and an update module;

a storage module, configured to store a short message that is obtained by the obtaining module and fails to be terminated;

A message revival device, comprising: an acquisition module and a processing module; wherein

The message revival device according to claim 9, wherein the state of the receiver terminal is: the receiver terminal is available but the receiver terminal cannot receive a short message; the processing module further includes a playback Control module and retransmission module; wherein

The message replaying device according to claim 10, wherein the retransmission module further comprises a construction module and a notification module;

a notification module, configured to receive, by the receiver terminal, feedback on the guiding short message After receiving the notification of the status of the short message, the SMSC is notified to resend the short message with the termination call to the receiving terminal.

The message revival device according to claim 9, wherein the state of the receiver terminal is: the receiver terminal is unavailable;

13. A method for replaying a short message, characterized in that the method comprises:

The method for replaying a short message according to claim 13, wherein the status of the receiving terminal is: the receiving terminal is available but the receiving terminal is unable to receive a short message; the short message revival device is When the status of the receiver terminal indicates that the receiver terminal can receive the short message, resending the short message that the terminal call fails to the receiver terminal includes:

The method of replaying a short message according to claim 13, wherein the status of the receiving terminal is: the receiving terminal is unavailable;

The status of the short message revival device in the receiver terminal indicates that the receiver terminal can be connected When the short message is received, the resending the short message of the terminal call to the receiver terminal includes: the short message revival device acquires the notification message that the status of the receiver terminal is changed from being unavailable to being available and capable of receiving the short message. And constructing a new short message according to the short message of the terminal call failure and the number of the receiver terminal of the short message that is terminated by the terminal call, and sending the message to the receiver