WO2011002018A1

WO2011002018A1 - Points-card system

Info

Publication number: WO2011002018A1
Application number: PCT/JP2010/061135
Authority: WO
Inventors: 剛鷲田; 義朗信濃
Original assignee: 日本カード株式会社
Priority date: 2009-07-01
Filing date: 2010-06-30
Publication date: 2011-01-06
Also published as: JPWO2011002018A1; JP5568555B2

Abstract

Provided is a points-card system, wherein conventional points-services can be shifted to a wide-area points-service, with a simple construction, and without trying to change the whole system. A points-service company (60) provides, to a first shopping mall through to an Nth shopping mall (20a-20n), a common points-card (4) along with the individual points-cards (3) and point-registration cards (5), and provides new services such as shifting points from each of the individual points-cards (3) to the common point card (4), when requested by each of the customers, as well as providing conventional services such as recording points to the individual points-cards (3) each time the customers shop.

Description

Point card system

The present invention relates to a point card system used in a commercial facility (hereinafter simply referred to as a “shopping street”) where a plurality of retail stores gather, such as a shopping street and a shopping center, and in particular, a point service dedicated to one shopping street. The present invention also relates to a point card system that enables a wide area point service that can be commonly used in a plurality of shopping streets.

In commercial facilities (hereinafter referred to simply as “shopping streets”), such as shopping streets and shopping centers, where there are multiple retail stores, in order to attract and fix customers and revitalize the entire shopping streets, A point service that can be used in common at each store has been used.

FIG. 14 shows an example of a point card system for realizing such a point service.

The conventional point card system 101 is used in the first to Nth shopping street groups 120a to 120n each consisting of a shopping street, which is an application unit of the point service, and the first to Nth shopping street groups 120a to 120n. Point card 103a to 103n, and point service company 160 that issues and manages the point registration card 105 used for supplying points from the point service company 160 to each store 122.

The point service company 160 includes a main server device 161 that performs issuance management and operation management of the point cards 103a to 103n and the point registration card 105 used in the first to Nth shopping district groups 120a to 120n, and the main server device 161. Operation terminal device 162 that controls the issue management content and operation management content, and a card issuer 163 that issues the point card 103 and the point registration card 105 based on an instruction from the main server device 161.

Each time a point registration card purchase request is issued from the first to Nth shopping district groups 120a to 120n, the number of point registration cards 105 corresponding to the purchase amount is issued, and the first to Nth shopping street groups 120a to 120n are issued. 120n. Further, every time a point card purchase request is issued from the first to Nth shopping street groups 120a to 120n, an unused point card 103a to 103n in which a group code (a code indicating an available shopping street group) is recorded is requested. The issued number is issued and provided to the first to Nth shopping district groups 120a to 120n. Further, the main server device 161 captures the number of points given to the customer point cards 103a to 103n by the first to Nth shopping district groups 120a to 120n via a storage medium such as a memory card or a communication network such as the Internet. Register with.

Each of the first to Nth shopping street groups 120a to 120n is composed of a shopping street office 121a to 121n and a plurality of shopping stores 122 (122a-1 to 122a-n,... 122n-1 to 122n-n). Yes.

Then, the shopping mall office 121 issues a point registration card purchase request to the point service company 160, receives the point registration card 105 from the point service company 160, performs necessary processing, and points card to the point service company 160. The point service company 160 is a business that issues a purchase request, a business that receives an unused point card 103 from the point service company 160, a point card 103 that has reached a predetermined number of points that can be exchanged for a predetermined privilege (full score), and the like. And the point payment company 160 are paid for the card purchase fee.

Each of the plurality of shops 122 includes a terminal 123 (123a to 123n), receives the point registration card 105 provided from the shopping street office 121, and performs registration processing of points that can be issued by the terminal 123. Business, business of handing over unused point cards 103 provided by the shopping center office 121 to the customer, business of recording points on the point card 103 with the terminal 123 each time the customer purchases a product, The point card 103 is received from the customer and exchanged for a predetermined privilege, and is further submitted to the shopping street office 121 to receive the payment from the shopping street office 121.

In such a conventional point card system 101, the shopping center office 121 first collects and manages the point service operation funds contributed by each store 122, and manages such requests, and requests such as a point registration card purchase request and a point card purchase request. Is sent to the point service company 160, and a plurality of point registration cards 105 and point cards 103 are received from the point service company 160 and distributed to each store 122.

Thereafter, in each store 122, the points recorded on the point registration card 105 are moved to the terminal 123 and registered in the memory of the terminal 123 as usable points, and an unused point card 103 is given to a desired customer. hand over.

Next, when a predetermined condition is satisfied, for example, when a customer visits each store 122 and purchases a product, the terminal 123 gives points to the customer's point card 103. More specifically, the terminal 123 first checks whether the group code recorded on the point card 103 matches the group code of the shopping district group to which the own store belongs, and if it matches, the purchase price Are recorded on the point card 103 and given, and the points given this time are subtracted from the available points registered in the memory of the terminal 123 and recorded.

In parallel with this operation, when a customer wishes to use a point card 103 that has reached a predetermined number of points at each store 122, the point card 103 and a predetermined privilege (for example, cash voucher, cash, discount) (Including other services). If necessary, the unused point card 103 is given to the customer.

On the designated date, the shopping street secretariat 121 collects the point cards 103 that have reached the predetermined number of used points from each store 122. The point service company 160 receives the used point card 103 from the shopping street office 121 and performs predetermined processing and pays the settlement money to the shopping street office 121. This settlement money is given to each store 122 that has submitted the used point card 103.

In the conventional point card system 101 as described above, each shopping mall group 120a to 120n uses an individual point card 103a to 103n for the purpose of fixing customers, and each shopping mall group 120a to 120n. Point services are operated in various scales and styles every 120n. For example, in each shopping mall group 120a to 120n, such as the number of points awarded for the purchase amount (point grant rate), the contents of a privilege that can be exchanged when the predetermined number of points is reached, and the number of points that can be exchanged for the predetermined privilege Each is often different.

On the other hand, in recent years, commercial facilities have been exposed to competition over a wider area with the diversification of consumer lifestyles and the expansion of living sphere of activity, and the usefulness of a wide-area point service is expected than before. It became a thing. Such a wide-area point service has the merits of, for example, activating mutual customers between affiliated shopping streets, improving convenience by giving the points versatility, and improving customer satisfaction.

However, as described above, in the conventional point card system 101, since each shopping mall group 120a to 120n uses an individual point card 103a to 103n, the individual shopping card groups 120a to 120n already have individual points. When services were in operation, it was very difficult to integrate these point services into a common service.

In view of the above situation, an object of the present invention is to provide a point card system capable of shifting an old point service to a wide area point service with a simple configuration without changing the entire system.

Here, in the point card system of the present invention, the point service company provides a point card issuing device to stores belonging to the first to Nth shopping street groups and operates on behalf of the secretariat of each shopping street. Therefore, the operation burden of each shopping street office will be greatly reduced.

In order to solve the above problems, the present invention provides points issued by a store belonging to one shopping district group in the first to Nth shopping district groups to customers who have purchased goods or services. A point card system that can be used in other stores belonging to a group and stores belonging to another shopping street group, wherein the point card issuing device provided in each of the stores belonging to the first to Nth shopping street groups is , A card issuing means for issuing a first specification point card that can be used in common by the first to Nth shopping district groups, and a second specification point card that can be used only by the one shopping street group. It is possible to read data recorded in the memory of the card issuing means and the point card of the first specification and the point card of the second specification In addition, a card reading / writing device capable of writing data for the first specification point card in the first specification point card and data for the second specification point card in the second specification point card. And the card reading / writing means reads point data stored in a memory of the point card of the first specification or the second specification, and points of the first specification or the second specification Provided is a point card system characterized in that a conversion point of the point data can be moved to a memory of a card.

Here, the point card issuing device is common to the first to Nth shopping district groups with respect to the sales amount of each customer belonging to the first to Nth shopping district groups with respect to a purchase amount of goods or services. The point grant rate for the point card of the first specification that gives the points of the second and each store that belongs to the one shopping district group gives points to the sales amount for the customer who purchased the product or service second Storage means for storing a point grant rate for a specification point card, and movement of point data between the point card of the first specification and the point card of the second specification is a point for the point card of the first specification It is preferable to obtain the conversion points using the grant rate and the point grant rate for the point card of the second specification.

In addition, the point card issuing device of each store belonging to the one shopping street group moves the point data stored in the memory of the second specification point card to the memory of the first specification point card. , The accumulated points of the point data stored in the memory of the point card of the second specification, the ratio of the point grant rate for the point card of the first specification and the point grant rate for the point card of the second specification It is preferable to obtain the conversion data by performing an integration calculation.

Further, the card issuing means of the point card issuing device of each store belonging to the one shopping street group issues a customer introduction point card that can be used in another specific store of the one shopping street group, and the customer introduction The point card preferably contains at least the date of issue, the store ID of the specific store, the number of points granted, and the expiration date.

Further, the card reading / writing means of the point issuing device of the specific store, when the store introduction ID is described in the customer introduction card, the granted point only within the expiration date. It is suitable to give to the point card of the specification or the point card of the second specification.

Further, the point card of the first specification and the point card of the second specification are magnetic cards or IC cards, and are rewritable rewrite cards in which the accumulated points are visually displayed on the card surface. good.

In addition, the point card issuing device of each store belonging to the first to Nth shopping district groups is connected to a central point management server via a communication network, so that each store can purchase a product or service. The points issued in this manner are preferably issued within a range of points supplied from the point management server.

Furthermore, the point card issuing device preferably includes means for handling a credit card or a debit card.

According to the point card system of the present invention, it is possible to transfer an old point service to a wide area point service with a simple configuration without changing the entire system. In particular, in order to be managed mainly by the terminal based on the data recorded on the point card, the initial investment cost and running cost are reduced and the communication load of the system is kept low without forcing the change of the host system. Is possible.

1 is a system configuration diagram showing an embodiment of a point card system according to the present invention. It is a schematic diagram which shows an example of the external appearance of the terminal in the point card system of FIG. It is a block diagram which shows the structure of the terminal in the point card system of FIG. It is a schematic diagram which shows an example of the individual point card | curd in the point card system of FIG. 1, and a common point. It is a schematic diagram which shows the example of the data recorded on the memory of the individual point card | curd and the common point card | curd in the point card system of FIG. It is a flowchart of the point registration process in the point card system of this invention. It is a flowchart of the card | curd issuing process in the point card system of this invention. It is a flowchart of the point provision process in the point card system of this invention. It is a flowchart of the point movement process in the point card system of this invention. It is a schematic diagram which shows an example of operation | use of the point card system of this invention (the 1). It is a schematic diagram (the 2) which shows an example of operation | use of the point card system of this invention. It is a schematic diagram (the 3) which shows an example of operation | use of the point card system of this invention. It is a schematic diagram which shows the outline | summary of the customer introduction service using the point card system of this invention. It is a system configuration figure showing an example of the conventional point card system.

FIG. 1 is a system configuration diagram showing an embodiment of a point card system according to the present invention. As shown in FIG. 1, the point card system 1 according to the present invention includes first to N-th shopping street groups 20 a to 20 n that are shopping streets that are application units of a conventional point service, a point service company 60, and Consists of

The point service company 60 includes an individual point card 3 that is individually used in the first to Nth shopping district groups 20a to 20n, a common point card 4 that is commonly used in the first to Nth shopping street groups 20a to 20n, And the main server device 61 for performing issuance management and operation management of the point registration card 5 used for supplying points from the point service company 60 to each store 22, and the issuance management content and operation management content of the main server device 61 are controlled. An operation terminal device 62 and a card issuing machine 63 that issues the individual point card 3, the common point card 4, and the point registration card 5 based on an instruction from the main server device 61 are provided.

Each time a point registration card purchase request is issued from the first to Nth shopping mall groups 20a to 20n, the number of point registration cards 5 corresponding to the purchase amount is issued, and the first to Nth shopping mall groups 20a. To 20n. Each time a request for purchasing an individual point card or a request for purchasing a common point card is issued from the first to Nth shopping mall groups 20a to 20n, one of the first to Nth shopping mall groups 20a to 20n belongs to Individual point card 3 in which a group code indicating a town group (store ID code) is recorded, all of the first to Nth shopping mall groups 20a to 20n, or a group code (store ID code) indicating a plurality of shopping mall groups is recorded. The common point card 4 is issued in the required number and supplied to the first to Nth shopping mall groups 20a to 20n. Furthermore, the number of points given to the customer's individual point cards 3a to 3n or the common point card 4 by the first to Nth shopping district groups 20a to 20n can be acquired online or offline, and registered in the main server device 61 for management. To do.

Each of the first to Nth shopping street groups 20a to 20n is composed of a shopping street office 21a to 21n and a plurality of shops 22 (22a-1 to 22a-n,... 22n-1 to 22n-n). Yes.

The shopping street office 21 issues a point registration card purchase request to the point service company 60, receives a point registration card 5 from the point service company 60, performs necessary processing, an individual point card purchase request, and a common point card. The business of making a purchase request, the business of receiving an unused individual point card 3 and the unused common point card 4 from the point service company 60, the predetermined number of points that can be exchanged for a predetermined privilege has been reached ) The business of submitting the individual point card 3 or the common point card 4 to the point service company 60, the business of paying the card purchase price, etc. to the point service company 60 are performed.

On the other hand, each of the plurality of shops 22 includes a terminal 23 (23a to 23n), and a point registration process that can be issued by the terminal 23 upon receiving the point registration card 5 provided from the shopping street office 21. Business to carry out, business to give unused individual point card 3 or common point card 4 provided from the shopping street office 21 to the customer, and terminal to the individual point card 3 or common point card 4 every time the customer purchases a product The business of recording points with the machine 23, the business of moving the points of the other card to one card when the customer is requested to move the points between the individual point card 3 and the common point card 4, the individual points of the full points Receive the card 3 or common point card 4 from the customer and exchange it for a predetermined privilege, and further, individual points with full points Perform such duties to receive reimbursement from the shopping district secretariat 21 to submit a card 3 or a common point card 4 to the shopping district secretariat 21.

Each store 22 includes a cash register 24 that calculates, records, and issues a receipt for the purchase price of a customer's goods or services, and a terminal that is connected to the cash register 24 and executes various processes for point management and point cards. 23.

FIG. 2 shows an example of the appearance of the terminal 23. FIG. 3 is a block diagram showing the configuration of the terminal 23. As shown in these drawings, the terminal device 23 performs printing on a card, a control unit 231 that performs overall control of each unit, a display unit 232 that includes a display, an input unit 233 that includes a mode key, a numeric keypad, and the like. The printing unit 234, the read / write unit 235 that reads and writes the individual point card 3, the common point card 4, and the point registration card 5, the clock unit 236 that supplies time data, and the cash register 24 A transmission / reception unit 237 that exchanges purchase price data, point data, and the like, a storage unit 238 that stores various data, and the like are connected via a system bus. Further, here, the terminal device 23 has a card slot 239 as shown in FIG. 2, and the processing described later is executed for the various cards by inserting the various cards therein.

The display unit 232 changes the display color according to the read card (individual point card 3, common point card 4, and point registration card 5) so that the operator can visually determine which card. Also good.

The storage unit 238 stores in advance a group code of the shopping mall group 20 to which the shop 22 including the terminal 23 belongs. In addition, the storage unit 238 stores the number of registered points that are supplied from the point service company 60 and can be given to the customer. The storage unit 238 further includes an area 238A for storing data related to the individual point card 3 and an area 238B for storing data related to the common point card 4, and the point grant rate of the individual point card 3 and the common point card 4 respectively. In addition, the number of perfect points achieved, the card validity period, etc. are stored. In this manner, in addition to the area 238A for storing data related to the individual point card 3, the area 238B for storing data related to the common point card 4 is provided, so that not only the conventional individual point card 3 but also the common point card 3 can be shared. The point card 4 can be used.

Each of the individual point card 3, the common point card 4, and the point registration card 5 is composed of a magnetic card or an IC card. FIG. 4 is a diagram illustrating an example of the individual point card 3 and the common point 4. The individual point card 3 and the common point card 4 can print points such as a thermal type point card 11 as shown in FIG. 4A or a rewrite type point card 12 as shown in FIG. It is preferable to use a simple card and record the points at the terminal 23 and at the same time print the data such as the number of acquired points.

FIG. 5 shows an example of data recorded in the memory of the individual point card 3 and the common point card 4. First, the individual point card 3 stores the group code of the shopping mall group 20 that issued the card in advance, and the individual point card 3 can be used only in the shopping mall group that matches the group code. That is, for example, in the individual point card 3a issued by the first shopping district group 20a, the group code of the first shopping district group 20a is recorded in advance, and this individual point card 3a is stored in the first shopping street group 20a. Can only be used with 20a.

The common point card 4 stores a group code of a plurality of shopping district groups including the shopping street group that issued the card in advance, and the common point card 4 can be used in a shopping district group that matches the group code. It becomes. That is, the common point card 4 issued by the first shopping district group 20a includes the organization codes of the shopping district groups (preferably, all the shopping district groups 20a to 20n) including the first shopping district group 20a. The common point card 4 is recorded and can be used in common in those shopping mall groups.

It should be noted that a conventional unused point card usually does not have a group code recorded in advance, and is generally recorded by a terminal when the card is issued. In the present invention, the group code is recorded in advance in order to enable the use of both the individual point card 3 and the common point card 4, but this prevents card counterfeiting and also exhibits the effect of improving security. Can do.

Hereinafter, the flow of each process in the operation of the point service in the point card system 1 of the present invention having the above configuration will be described.

First, as a premise, the shopping street secretariat 21 collects and manages the point service operation funds contributed by each store 22, and sends requests such as a point registration card purchase request and a point card purchase request to the point service company 60. A plurality of point registration cards 5, individual point cards 3 and common point cards 4 are received from the point service company 60 and distributed to each store 22.

[Point registration process]
FIG. 6 is a flowchart of the point registration process in the point card system of the present invention.

First, the number of points recorded on the point registration card 5 is read by the read / write unit 235 by inserting the point registration card 5 into the card slot 239 of the terminal 23 and operating the input unit 233 (step S1). Next, the read point number is added to the registered point number data stored in the storage unit 238 and stored (step S2). Then, the read / write unit 235 rewrites the point number added to the registered point number data in the previous step by subtracting it from the point record of the point registration card 5 (step S3). Thereby, the point transfer from the point registration card 5 to the terminal 23 of the store 22 is completed.

[Card issue processing]
FIG. 7 is a flowchart of the card issuing process in the point card system of the present invention.

When a customer purchases a product or service at a predetermined amount or more at the store 22 and further the customer desires, the store 22 issues the individual point card 3 or the common point card 4 to the customer.

First, an unused individual point card 3 or common point card 4 is inserted into the card slot 239 of the terminal 23 and the input unit 233 is operated, whereby an unused individual point card 3 or common point card is inserted into the terminal 23. Is loaded. At this time, the read / write unit 235 reads the group code recorded in advance on the individual point card 3 or the common point card 4, and the control unit 231 stores the terminal 23 recorded in the storage unit 238 therein. It is checked whether or not the group code of the town group 20 is included (step S11). If not included, the individual reward card 3 or the common reward card 4 cannot be used in the shopping mall group 20, so an error is displayed on the display unit 232 (step S12), and the process ends. If included, it is checked whether a group code other than the shopping mall group 20 exists (step S13).

If there is no group code other than the shopping mall group 20, the card is identified as the individual point card 3 (step S14). Next, the purchase amount of the customer is input from the cash register 24 of the store 22 via the transmission / reception unit 237 (step S15). The control unit 231 calculates the number of points to be granted based on the purchase amount and the point grant rate of the individual point card 3 stored in the area 238A of the storage unit 238, and the read / write unit 235 calculates the individual point card. 3 (step S16). Further, the clock data of the clock unit 236 is stored in the memory of the individual point card 3 as card issue date / time data for managing the card expiration date (step S17). Next, the number of points given to the individual point card 3 this time is subtracted from the number of registered points stored in the storage unit 238 of the terminal 23, and this is stored in the storage unit 238 as a new number of registered points (step S18). . Next, the printing unit 234 prints the number of acquired points, the card expiration date, the final point acquisition date and time, etc. on the surface of the individual point card 3 (step S19).

In step S13, if there is a group code other than the shopping mall group 20, the card is identified as the common point card 4 (step S20). Next, the purchase price of the customer is input from the cash register 24 of the store 22 via the transmission / reception unit 237 (step S21). The control unit 231 calculates the number of points to be granted based on the purchase amount and the point grant rate of the common point card 4 stored in the area 238B of the storage unit 238, and the read / write unit 235 calculates the common point card. 4 (step S22). Further, the clock data of the clock unit 236 is stored in the memory of the common point card 4 as card issue date / time data for managing the card expiration date (step S23). Next, the number of points given to the common point card 4 this time is subtracted from the number of registered points stored in the storage unit 238 of the terminal 23, and this is stored in the storage unit 238 as a new number of registered points (step S24). . Next, the printing unit 234 prints the number of acquired points, the card expiration date, the final point acquisition date and time, etc. on the surface of the common point card 4 (step S25).

Thus, the issuing process of the individual point card 3 or the common point card 4 is completed.

[Point grant processing]
FIG. 8 is a flowchart of the point giving process in the point card system of the present invention.

When the customer purchases a product or service at a predetermined amount or more at the store 22 and the customer presents the individual point card 3 or the common point card 4, the store 22 performs point grant processing after the card issuance processing.

First, by inserting the individual point card 3 or the common point card 4 into the card slot 239 of the terminal 23 and operating the input unit 233, the terminal 23 is caused to read the individual point card 3 or the common point card 4. At this time, the group code recorded in advance in the individual point card 3 or the common point card 4 is read by the read / write unit 235, and the shopping mall group 20 to which the terminal 23 belongs is recorded in advance in the storage unit 238. Is checked by the control unit 231 (step S31). If not included, the individual point card 3 or the common point card 4 cannot be used in the shopping mall group 20, so an error is displayed on the display unit 232 (step S32), and the process is terminated. If included, it is checked whether a group code other than the shopping mall group 20 exists (step S33).

If there is no group code other than the shopping mall group 20, the card is identified as the individual point card 3 (step S34). Next, the card expiration date data is read from the memory of the individual point card 3, and compared with the current time data output from the clock unit 236, it is checked whether the card is within the expiration date (step S35). If it is not within the expiration date, an error is displayed on the display unit 232 (step S36), and the process ends. If it is within the expiration date, the purchase amount of the customer is input from the cash register 24 of the store 22 via the transmission / reception unit 237 (step S37). The control unit 231 calculates the number of points to be granted based on the purchase amount and the point grant rate of the individual point card 3 stored in the area 238A of the storage unit 238, and calculates this to the number of points already acquired. After the addition, the data is recorded in the memory of the individual point card 3 by the read / write unit 235 (step S38). Further, the clock data of the clock unit 236 is stored in the memory of the individual point card 3 as the last point acquisition date and time (step S39). Next, the number of points given to the individual point card 3 this time is subtracted from the number of registered points stored in the storage unit 238 of the terminal 23, and this is stored in the storage unit 238 as a new number of registered points (step S40). . Next, the printing unit 234 prints the updated number of acquired points, the last acquired point date, etc. on the surface of the individual point card 3 (step S41).

In step S33, if there is a group code other than the shopping mall group 20, the card is identified as the common point card 4 (step S42). Next, the card expiration date data is read from the memory of the common point card 4, and compared with the current time data output from the clock unit 236, it is checked whether or not the card expiration date is reached (step S43). If it is not within the expiration date, an error is displayed on the display unit 232 (step S44), and the process ends. If it is within the expiration date, the purchase amount of the customer is input from the cash register 24 of the store 22 via the transmission / reception unit 237 (step S45). The control unit 231 calculates the number of points to be granted based on the purchase amount and the point grant rate of the common point card 4 stored in the area 238B of the storage unit 238, and calculates this to the number of points already acquired. After the addition, it is recorded in the memory of the common point card 4 by the read / write unit 235 (step S46). Further, the clock data of the clock unit 236 is stored in the memory of the common point card 4 as the last point acquisition date and time (step S47). Next, the number of points given to the common point card 4 this time is subtracted from the number of registered points stored in the storage unit 238 of the terminal 23, and this is stored in the storage unit 238 as a new number of registered points (step S48). . Next, the printing unit 234 prints on the surface of the common point card 4 the updated number of acquired points, the last acquired point date, etc. (step S49).

Thus, the point grant processing for the individual point card 3 or the common point card 4 is completed.

[Use and payment of full point card]
In the individual point card 3 or the common point card 4, when a predetermined number of points that can be exchanged for a predetermined privilege has been reached (when a perfect score is reached), and the customer wants to exchange for the predetermined privilege, The store 22 receives a full-point card from the customer, and gives a predetermined privilege to the customer instead. Examples of the predetermined privilege include various things such as cash vouchers and cash, discount processing at the next purchase, and other services. Further, if necessary, the store 22 gives an unused individual point card 3 or common point card 4 to the customer instead of receiving a full point card from the customer.

On the designated date, the shopping street secretariat 21 collects the used

full point card

3 or 4 from each store 22. Then, the point service company 60 receives the used

point card

3 or 4 from the shopping street office 21, performs predetermined processing, and pays the settlement money to the shopping street office 21. This settlement money is given to each store 22 that has submitted the used

point card

3 or 4.

[Point movement processing]
For example, when the first shopping mall group 20a, which has been providing point services using the individual point card 3a before, wants to join the wide area point service that can be commonly used in the first to Nth shopping mall groups 20a to 20N, It is expected that the customer who has used the individual point card 3a in the past desires to shift to the common point card 4 that can be used in the other shopping district group 20. Further, when there is a customer's desire to issue a plurality of

point cards

3 or 4 by mistake and transfer the points to one point card, each store 22 performs a point movement process.

FIG. 9 is a flowchart of the point movement process in the point card system of the present invention.

First, the individual point card 3 or the common point card 4 as the point movement source is inserted into the card slot 239 of the terminal 23 and the input unit 233 is operated, whereby the individual point card 3 or the common point card is inserted into the terminal 23. The card 4 is read. At this time, the read / write unit 235 reads the group code recorded in advance in the movement source individual point card 3 or the common point card 4 and stores the shopping area to which the terminal 23 is recorded in the storage unit 238. The controller 231 checks whether or not the group 20 group code is included (step S51). If not included, the movement source individual point card 3 or the common point card 4 cannot be used in the shopping mall group 20, so an error is displayed on the display unit 232 (step S52), and the process is terminated. If it is included, it is checked whether or not there is a group code other than the shopping mall group 20 to identify whether the transfer source card is the individual point card 3 or the common point card 4 (step S53). Specifically, when there is no group code other than the shopping mall group 20, the card is the individual point card 3, and when there is a group code other than the shopping mall group 20, the card is the common point card 4. Is identified.

Next, the card expiration date data is read from the memory of the movement

source point card

3 or 4, and compared with the current time data output from the clock unit 236, it is checked whether or not the card is within the expiration date (step S54). If it is not within the expiration date, an error is displayed on the display unit 232 (step S52), and the process is terminated. If it is within the expiration date, the number of points already acquired and the last point acquisition date and time stored in the memory of the movement

source point card

3 or 4 are read and temporarily stored in the storage unit 238 (step S55). Then, the number of acquired points stored in the memory of the movement

source point card

3 or 4 is updated to zero (step S56). Next, the number of acquired points updated to zero is printed on the surface of the movement

source point card

3 or 4 by the printing unit 234 (step S57). Then, the

point card

3 or 4 is discharged from the card slot 239 (step S58).

Next, the individual point card 3 or the common point card 4 to which the point is moved is inserted into the card slot 239 of the terminal 23 (step S59), whereby the individual point card 3 or the common point card 4 is inserted into the terminal 23. Is loaded. At this time, the read / write unit 235 reads the group code recorded in advance in the destination individual point card 3 or the common point card 4, and stores the shopping area to which the terminal 23 is recorded in advance in the storage unit 238. The control unit 231 checks whether or not the group 20 group code is included (step S60). If not included, the destination individual point card 3 or the common point card 4 cannot be used in the shopping mall group 20, so an error is displayed on the display unit 232 (step S52), and the process is terminated. If it is included, it is checked whether or not there is a group code other than the shopping mall group 20 to identify whether the destination card is the individual point card 3 or the common point card 4 (step S61). Specifically, when there is no group code other than the shopping mall group 20, the card is the individual point card 3, and when there is a group code other than the shopping mall group 20, the card is the common point card 4. Is identified.

Next, the card expiration date data is read from the memory of the

destination point card

3 or 4, and compared with the current time data output from the clock unit 236, it is checked whether or not it is within the card expiration date (step S62). If it is not within the expiration date, an error is displayed on the display unit 232 (step S52), and the process is terminated. If it is within the expiration date, it is checked whether or not the

source point card

3 or 4 and the

destination point card

3 or 4 are the same card type (step S63). That is, it is checked whether the destination and the source are both the individual point card 3 or the common point card 4, or one of the destination and the source is the individual point card 3 and the other is the common point card 4.

When the

movement point card

3 or 4 and the movement

destination point card

3 or 4 are the same card type, the acquired point number of the movement

source point card

3 or 4 stored in step S55 is set to the

movement point card

3 or 4. The contents of the memory are updated by adding to the number of acquired points (step S65).

When the

movement point card

3 or 4 and the movement

destination point card

3 or 4 are different in card type, the point grant rate of the individual point card 3 set in advance and stored in the area 238A of the storage unit 238 is set in advance. In accordance with the point grant rate of the common point card 4 stored in the area 238B of the storage unit 238, the number of acquired points of the

source point card

3 or 4 stored in step S55 is converted (step S64). Specifically, for example, the point grant rate for the individual point card 3 is set to m “1 point for 100 yen”, and the point grant rate for the common point card 4 is set to “5 points for 1000 yen”. When all 50 points recorded on the point card 3 are moved to the common point card 4, the progressive purchase amount including the consumption tax is “5250 yen” at 50 points × 100 yen × (100% + consumption tax (5%)). Is calculated. Thereafter, an operation of “5250 yen / (1000 yen × (100% + consumption tax (5%)))” is performed on the progressive purchase amount “5250 yen” including the consumption tax, and the conversion point “ “5 points” is calculated. Thereafter, the converted point number is added to the acquired point number of the

destination point card

3 or 4 to update the contents of the memory (step S65). Next, the printing unit 234 prints the updated number of acquired points, the last acquired point date and time, etc. on the surface of the destination point card 3 or 4 (step S66).

This completes the point movement process.

In addition, although the conversion example of the point which paid attention only to the point grant rate was described here, you may make it use the conversion formula arbitrarily decided by the point service company 60, each shopping street office 21, etc. FIG.

[Other Embodiments]
In the above description, the pre-paid service operation in which each store 22 purchases points from the point service company 60 in advance and issues points to customers within the range is described as an example. That is, as shown in FIG. 10, [1] the store 22 purchases the point registration card 5 from the point service company 60, and [2] issues the

point card

3 or 4 to the customer and gives points. [3] Offer a privilege to the customer in exchange for a full point card, and [4] hand off the full point card to the point service company 60 and receive payment from the point service company 60.

The point card system 1 of the present invention can be effectively applied to postpaid service operation as shown in FIGS. 11 and 12, for example, in addition to such prepaid operation. In FIG. 11, [1] the store 22 issues a

point card

3 or 4 to the customer and gives points, [2] offers a privilege in exchange for a full-point card to the customer, and [3] a point service company A full point card is handed off to 60, and payment is made from the point service company 60. In FIG. 12, [1] the store 22 issues a

point card

3 or 4 to the customer and gives points, [2] offers the customer in exchange for a full point card, and [3] further points. Data of the full point card is transmitted online to the main server device 61 of the service company 60 via the communication network, and payment is received from the point service company 60. Further, although not shown, even in the case of prepaid operation as shown in FIG. 10, the terminal 23 of the store 22 is connected to the main server device 61 of the point service company 60 via the communication network, and the data of the perfect point card is received. A mode in which payment is made from the point service company 60 by transmitting online may be possible.

Note that the terminal 23 in the point card system 1 of the present invention may be provided with means for handling a credit card or a debit card, and may handle a price settlement service together with the point service.

Further, in the point card system 1 of the present invention, since each rewritable point card 12 can be used as each individual point card 3, the functions of the rewritable point card 12 such as the expiration date added to each point, etc. Can be actively utilized. For example, when a customer who visits each store 22 is given a rewritable point card 12 as an individual point card 3 and requested to move the points, among the points magnetically recorded on the rewritable point card 12, Only points before the expiration date or only points that have expired may be transferred to the common point card 4.

In addition, when the rewritable point card 12 is used as the individual point card 3, the number of points calculated from the date of issue is recorded, the number of points issued by year is managed, and when using the points on the terminal 23, the expiration date Use the oldest points of the year from the previous points. At this time, a point that has expired may be transferred to the common point card 4 as a loss point and donated to a charity or the like.

Further, the common point card 4 that can be commonly used in the first to nth shopping district groups 20a to 20n may be used as an eco point card. In this case, each time an eco point designated product is purchased at each store 22, the terminal 23 is operated to record the purchase amount and the number of points corresponding to the point grant rate of the individual point card 3 on the individual point card 3. The eco point designated for each eco point designated product type (currently about 5% of the purchase amount) is recorded in the common point card 4. Thereby, the eco-point management of each customer side can be facilitated and the convenience of the customer can be enhanced.

Furthermore, in the point card system of the present invention, utilizing the fact that the storage unit 238 includes an area 238A for storing data relating to the individual point card 3 and an area 238B for storing data relating to the common point card 4, Customer referral services can be provided. The outline is shown in FIG. Here, an example in which the A store issues an introduction card 13 usable at the B store is shown. In other words, the store A issues an introduction card 13 that can obtain privilege points when purchasing a product or service at the store B to a customer who has purchased the product or service. The introduction card 13 records in advance the organization code of the shopping district group to which the store B belongs, and data such as the number of points to be given, the date of issue, and the expiration date. When the customer who has received this introduction card 13 satisfies a predetermined condition such as purchasing goods or services at a store B, the customer reads the introduction card 13 at the terminal B at point B, as shown in FIG. Points can be transferred to the customer's

point card

3 or 4 in the manner of point movement processing, and privilege points can be obtained.

As described above, according to the point card system of the present invention, it is possible to transfer an old point service to a wide area point service with a simple configuration without changing the entire system. In particular, in order to be managed mainly by the terminal based on the data recorded on the point card, the initial investment cost and running cost are reduced and the communication load of the system is kept low without forcing the change of the host system. Is possible.

As mentioned above, although embodiment of this invention was described, this invention is not limited to the said embodiment, Based on the meaning of this invention, various deformation | transformation are possible, These are excluded from the scope of the present invention. is not.

The present invention relates to a point card system used in a commercial facility (hereinafter simply referred to as a “shopping street”) where a plurality of retail stores gather, such as a shopping street and a shopping center, and in particular, a point service dedicated to one shopping street. In addition, the present invention has industrial applicability with respect to a point card system that enables a wide area point service that can be commonly used in a plurality of shopping streets.

1: Point card system 11: Thermal type point card 12: Rewrite type point card 13: Introduction card 3: Individual point card 4: Common point card 5: Point registration cards 20a to 20n: First to Nth shopping district groups 21: Shopping street office 22: Shop 23: Terminal 231: Control unit 232: Display unit 233: Input unit 234: Printing unit 235: Read / write unit 236: Clock unit 237: Transmission / reception unit 238: Storage unit 239: Card slot 24: Cash register 60: Point service company 61: Main server device 62: Operation terminal device 63: Card issuing machine

Claims

Points issued by a store belonging to one shopping district group in the first to Nth shopping district groups to a customer who has purchased goods or services, other stores belonging to the one shopping district group, and other shopping district groups A point card system that can be used at a store to which
The point card issuing device provided in each store belonging to the first to Nth shopping mall groups,
A card issuing means for issuing a point card of the first specification that can be commonly used in the first to Nth shopping district groups;
Card issuing means for issuing a point card of the second specification that can be used only in the one shopping district group;
The data recorded in the memory of the point card of the first specification and the point card of the second specification can be read, and the data for the point card of the first specification is stored in the point card of the first specification. The second specification point card comprises card reading / writing means capable of writing data for the second specification point card,
The card reading / writing unit reads the point data stored in the memory of the point card of the first specification or the second specification, and stores the point data in the memory of the point card of the first specification or the second specification. A point card system characterized in that the conversion points can be moved.
In the point card issuing device, each store belonging to the first to Nth shopping district groups gives a point common to the first to Nth shopping district groups with respect to the sales amount for a customer who has purchased goods or services. Points for the first specification point card to be given, and points for the second specification for giving points to the sales amount to customers who have purchased goods or services from each store belonging to the one shopping mall group A storage means for storing a point grant rate for the card;
Movement of point data between the point card of the first specification and the point card of the second specification is performed using the point grant rate for the point card of the first specification and the point grant rate for the point card of the second specification. The point card system according to claim 1, wherein the conversion points are obtained.
The point card issuing device of each store belonging to the one shopping street group moves the point data stored in the memory of the second specification point card to the memory of the first specification point card. The accumulated point data stored in the memory of the second specification point card is calculated by calculating the ratio between the point specification rate for the first specification point card and the point specification rate for the second specification point card and the integration calculation. The point card system according to claim 2, wherein the conversion data is obtained by performing.
The card issuing means of the point card issuing device of each store belonging to the one shopping street group issues a customer introduction point card that can be used in another specific store of the one shopping street group,
The point card system according to claim 1, wherein the customer introduction point card includes at least an issue date, a store ID of the specific store, the number of granted points, and an expiration date.
The card reading / writing means of the point issuing device of the specific store, if the store introduction ID is described in the customer introduction card, the granted point of the first specification is limited to the expiration date. The point card system according to claim 4, wherein the point card system is given to a point card or a point card of the second specification.
The point card of the first specification and the point card of the second specification are magnetic cards or IC cards, and are rewritable rewrite cards in which the accumulated points are visually displayed on the card surface. The point card system described.
The point card issuing device of each store belonging to the first to Nth shopping mall groups is connected to a central point management server via a communication network,
The point card system according to claim 3 or 4, wherein the points issued by each store to customers who have purchased goods or services are issued within a range of points supplied from the point management server. .
The point card system according to claim 7, wherein the point card issuing device includes means for handling a credit card or a debit card.