WO2010067124A1 - Dispositif et procédé de génération et d'incorporation de liens de communication dans des messages textuels électroniques - Google Patents

Dispositif et procédé de génération et d'incorporation de liens de communication dans des messages textuels électroniques Download PDF

Info

Publication number
WO2010067124A1
WO2010067124A1 PCT/GB2009/051694 GB2009051694W WO2010067124A1 WO 2010067124 A1 WO2010067124 A1 WO 2010067124A1 GB 2009051694 W GB2009051694 W GB 2009051694W WO 2010067124 A1 WO2010067124 A1 WO 2010067124A1
Authority
WO
WIPO (PCT)
Prior art keywords
communication device
communication
link
network
protocol
Prior art date
Application number
PCT/GB2009/051694
Other languages
English (en)
Inventor
Daniel Michael Doulton
Ian James Ruffell
Jarrad Clark
Original Assignee
Spinvox Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Spinvox Limited filed Critical Spinvox Limited
Publication of WO2010067124A1 publication Critical patent/WO2010067124A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/26—Devices for calling a subscriber
    • H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27467—Methods of retrieving data
    • H04M1/27475—Methods of retrieving data using interactive graphical means or pictorial representations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/58—Message adaptation for wireless communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72436—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression

Definitions

  • the present invention relates to US Patent Application 10/553,926 entitled “Method of providing voicemails to a wireless information device", Doulton (hereinafter “Doulton”), which provided a method for transcribing the content of a voicemail message into a text message which is then transmitted to the intended recipient by telephonic means (such as SMS or MMS) or via the internet (such as e-mail). Doulton further describes a method by which the recipient of the transcribed text message could access the applicable transcribed voicemail message.
  • the present invention expands on the concept in Doulton of a method by which the recipient of the transcribed text message could access the applicable voicemail message.
  • the transcribed text message contains a communication link that provides communication functionality to the recipient of the transcribed text message.
  • the transcribed text message itself can be of any format or protocol such as SMS, MMS, WAP or similar text message using telecommunication based protocols, or an e-mail, HTML, XML or similar text message using internet based protocols.
  • the communication link provides two communication functionalities.
  • the first communication functionality is the ability for the recipient of the transcribed text message to listen to the voice message or other similar audio recording related to the transcribed text message.
  • the second communication functionality provides the recipient the ability to send an electronic text message to a designated recipient, such as the originator of a voice message or audio recording related to the transcribed text message received by the recipient. Accordingly both communication links can be present in a single electronic text message.
  • Fig. 1 is a depiction of the display on the recipient's device showing text message and the communication link.
  • Fig. 2 is a diagram showing the initiation process in the Reply function.
  • Fig. 3 is a diagram showing the reply process in the Reply function.
  • the communication link is to a telephone number, network voice shortcode, or other similar identifier or DDI, such as 12345xx or +4420721712xx, which can be dialed directly from within the transcribed text message.
  • DDI network voice shortcode
  • the communication link takes the form of a number that the recipient of the electronic text message can dial from within the message and in an embodiment of the current invention the communication links normally appear at the end of electronic text messages.
  • the reply functionality to operate the system needs to be initiated by the caller, with the caller and the recipient allowing their caller identity numbers to be accessible to the appropriate systems.
  • the originator needs to phone a recipient who has a voice message service being capable of attaching a phone number or other similar identifier (DDI) from a dedicated pool of phone numbers or identifiers (DDI Reply Pool).
  • DCI phone number or other similar identifier
  • FIG. 2 the initiation process of the Reply function is performed as follows: 1 The voice message is recorded by a PBX or other similar system.
  • the voice message is then sent to the voice to text conversion system.
  • a first DDI i.e. a phone number or similar identifier
  • a set pool of phone numbers known as the DDI Reply Pool
  • the details of the reply communication link are then stored. They include the caller ID (or similar identifiers) of both parties, the conversion that was created and the first DDI that was assigned.
  • the recipient dials the DDL 2
  • the PBX (or similar system) checks the relationship between the recipient's caller
  • the details of the new reply communication link are then stored. They include the numbers of both parties, the conversion that was created and the second DDI that was assigned.
  • a reply loop has been created between the original caller and the recipient as a result of the pair of reply communication links.
  • the first and second DDIs would be provided accordingly instead of a new DDI being sourced from the Reply Pool. This loop would continue until DDI recycling becomes necessary.
  • an embodiment of the current invention are randomly allocates the first DDI that has not previously been allocated to that user. Once all available DDIs have been allocated then the system will recycle them. In an embodiment of the current invention the record to be recycled will be selected based on timestamp. The oldest record will be the first to be recycled. Once recycled the old record is overwritten and can no longer be referenced.
  • any conversion is processed through it has the ability to allocate a Listen communication link.
  • This communication link is normally included with the resulting user communication.
  • the format of the Listen communication link can be in any appropriate format, such as an SMS sent to the recipient's handset, an email account or a designated 3 rd party blog identified within the recipient's voice message processing system.
  • This listen communication link allows the recipient to simply dial the provided number (DDI) and hear the message that was recorded. In all cases the recipient must dial the DDI number from their mobile phone number that is stored within their voice message processing system. This function prevents unknown individuals accessing someone else's voicemail message.
  • a caller dials a recipient's handset and if not answered is transferred to a PBX or other similar voice message processing system.
  • the voice message processing system records a voice message from the caller.
  • the recipient calls the number from the receiving handset.
  • the PBX or similar system searches for the recipient's caller ID number and Listen DDI in the database tracking table. 3 If found the message details are retrieved and the voice message is played.
  • the caller can call the Listen DDI an unlimited number of times until the DDI record is recycled.
  • DDIs used for listen communication links are stored in pools grouped by region. Each DDI can be mapped to multiple recipients. In the current embodiment the number od DDIs per Listen pool is 100. For this reason in the embodiment of the current invention Listen DDIs are allocated in ascending order beginning at 1 and ending at 99. Once all DDIs have been allocated to a recipient the system will start recycling older DDIs. The number to recycle is chosen by the age of the listen mapping with the oldest record being replaced. In an alternative embodiment of the invention more than one message can be associated to a single Listen DDI using the chronological order of the voice messages received. For example in activating a Listen communication link the recipient would first listen the last message allocated to the Listen DDI, followed by an previous messages in chronological order that are also associated to the Listen DDL

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Human Computer Interaction (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

L'invention concerne un système de communication de réseau, un dispositif pour transmettre des messages textuels à des dispositifs de communication et pour recevoir des communications électroniques provenant de dispositifs de communication tels que des téléphones mobiles, des PDA ou autres dispositifs de télécommunication ou à protocole Internet qui incorporent un lien de communication dans le message textuel, tel qu'un courrier électronique ou SMS, qui permet la communication électronique vers le dispositif lors de l'activation du lien par l'utilisateur du dispositif de communication, le lien étant choisi parmi une réserve de nombres ou d'adresses prédéfinis qui sont recyclés, de telle sorte que lors de l'activation d'un lien sur un dispositif de communication, le dispositif réalise une autre fonction de communication en se basant sur le lien choisi et l'ID du dispositif de communication.
PCT/GB2009/051694 2008-12-11 2009-12-11 Dispositif et procédé de génération et d'incorporation de liens de communication dans des messages textuels électroniques WO2010067124A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US12190508P 2008-12-11 2008-12-11
US61/121,905 2008-12-11

Publications (1)

Publication Number Publication Date
WO2010067124A1 true WO2010067124A1 (fr) 2010-06-17

Family

ID=41611412

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB2009/051694 WO2010067124A1 (fr) 2008-12-11 2009-12-11 Dispositif et procédé de génération et d'incorporation de liens de communication dans des messages textuels électroniques

Country Status (1)

Country Link
WO (1) WO2010067124A1 (fr)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2000059196A1 (fr) * 1999-03-29 2000-10-05 Helferich Richard J Systeme et procede d'integration de messageries audio et visuelles
US20050232402A1 (en) * 2004-03-30 2005-10-20 Web.De Ag Voice messaging system with e-mail reply
WO2008084207A1 (fr) * 2007-01-09 2008-07-17 Spinvox Limited Messages vocaux convertis en texte afin d'être affichés sur un site web

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2000059196A1 (fr) * 1999-03-29 2000-10-05 Helferich Richard J Systeme et procede d'integration de messageries audio et visuelles
US20050232402A1 (en) * 2004-03-30 2005-10-20 Web.De Ag Voice messaging system with e-mail reply
WO2008084207A1 (fr) * 2007-01-09 2008-07-17 Spinvox Limited Messages vocaux convertis en texte afin d'être affichés sur un site web

Similar Documents

Publication Publication Date Title
US8315361B1 (en) Voice message transmission and retrieval
CN100359909C (zh) 用于呼叫应答的方法和系统
CA2474083A1 (fr) Systeme de messages d'identification de l'appelant
US7146163B2 (en) Sender-address-based telecommunications operator callback system and method
US20100029250A1 (en) System and method for routing messages to communication devices associated with a user
WO2003005685A1 (fr) Procede et systeme pour l'annonce audible de l'identite d'un envoyeur de communication
WO2004070567A2 (fr) Procede destine a remplir des informations d'appelants dans un carnet d'adresses gere par le systeme central
US6934369B2 (en) White and yellow page multimedia service
CN106506773A (zh) 根据来电联系人对来电采取智能反馈的方法及装置
CN101212710A (zh) 无线通信系统中消息递送的调度方法
US20070201626A1 (en) Non-linear voicemail
US7856088B2 (en) System and method for integrating heterogeneous telephone mailboxes
CN104518950A (zh) 实现语音对讲的方法和系统以及语音对讲服务器
JP2001230885A (ja) 注釈のついた音声メール応答のための方法および装置
EP1325608B1 (fr) Appareil d'enregistrement de conversations telephoniques
CN101980551A (zh) 语音短信系统及其实现方法
WO2010067124A1 (fr) Dispositif et procédé de génération et d'incorporation de liens de communication dans des messages textuels électroniques
KR20020032460A (ko) 단전문 및 자동응답을 이용한 음성 서비스 제공 방법
CN1295399A (zh) 发送单独消息给被叫用户的方法,网路设施和交换中心
KR102445838B1 (ko) 통신 시스템에서의 능동적 통화연결음 조합서비스 제공방법 및 시스템
KR101211904B1 (ko) 발신자 알림 서비스 방법 및 시스템
KR100820954B1 (ko) 전화기의 링 신호시 정보 제공 방법
JP2018078526A (ja) 電話機
KR100761464B1 (ko) 통신 시스템에서의 음성정보 송출 시스템 및 방법
EP3240274B1 (fr) Procédé permettant d'améliorer un répondeur d'appel et/ou une fonctionnalité de traitement d'appel associé à un appelé dans un réseau de télécommunications et un tel réseau

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 09793570

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 09793570

Country of ref document: EP

Kind code of ref document: A1