WO2009049330A1 - Transaction facilitation system - Google Patents
Transaction facilitation system Download PDFInfo
- Publication number
- WO2009049330A1 WO2009049330A1 PCT/ZA2007/000086 ZA2007000086W WO2009049330A1 WO 2009049330 A1 WO2009049330 A1 WO 2009049330A1 ZA 2007000086 W ZA2007000086 W ZA 2007000086W WO 2009049330 A1 WO2009049330 A1 WO 2009049330A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- user
- server
- network
- offer
- information
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
Definitions
- the inventors are aware that a need exists for a transaction facilitation network which is implemented over a wireless communication network as most economically active people have mobile telephone handsets.
- a server for facilitating the initiation and/or conclusion of an insurance contract said server having a point-of- presence on a mobile telecommunications network and able to communicate via said network with a mobile telecommunications handset operable on said network, said server including:
- IVR interactive voice recognition
- a method of initiating and/or concluding an insurance contract including:
- the method may include collecting the predetermined information types by means of an operator.
- the method may include collecting the predetermined information by means of an interactive voice recognition system (IVR).
- IVR interactive voice recognition system
- the method includes collecting the predetermined information types by means of an operator or an IVR.
Abstract
The invention provides a system for facilitating the initiation and/or conclusion of an insurance contract, said system including a mobile telecommunications network, a mobile telecommunications handset operable on the network, and a server having a point-of-presence on the mobile telecommunications network, said server including a CPU, data storage means, inputs, and outputs, wherein software is provided on the server which is operable on the server to initiate an insurance contract in response to data received by the server from the handset over the network from a user, wherein when the user purchases airtime for using the mobile telecommunications network, a message is sent to the user's mobile telecommunication handset, in which message an offer is made to the user to provide insurance to the user without further charge conditionally on the user responding to the offer by transmitting a message to the server over the mobile telecommunication network from the mobile telecommunication handset either accepting or rejecting the offer, which responding message is processed by the server in accordance with predetermined rules set in the software. The invention extends to a server and to a method of using the system and the server.
Description
TRANSACTION FACILITATION SYSTEM
Field of the Invention
The invention relates to a transaction facilitation system. In particular the invention relates to a transaction facilitation system which is implemented over a mobile communications network.
Background to the Invention
The inventors are aware that a need exists for a transaction facilitation network which is implemented over a wireless communication network as most economically active people have mobile telephone handsets.
In particular a need for the facilitation of sales transactions, especially for financial services has been identified.
Summary of the Invention
According to a first aspect of the invention, there is provided a system for facilitating the initiation and/or conclusion of an insurance contract, said system including:
- a mobile telecommunications network;
- a mobile telecommunications handset operable on the network; and
- a server having a point-of-presence on the mobile telecommunications network, said server including:
o a CPU;
o data storage means;
o inputs and outputs,
wherein software is provided on the server which is operable on the server to initiate an insurance contract in response to data received by the server from the handset over the network from a user, wherein when the user purchases airtime for using the mobile telecommunications network, a message is sent to the user's mobile telecommunication handset, in which message an offer is made to the user to provide insurance to the user without further charge conditionally on the user responding to the offer by transmitting a message to the server over the mobile telecommunication network from the mobile telecommunication handset either accepting or rejecting the offer, which responding message is processed by the server in accordance with predetermined rules set in the software.
A system as described above wherein the predetermined rules set in the software may include:
- the transfer of information about the user to an operator who obtains information viva voce from the user; and/or y
- the transfer of information about the user to an interactive voice recognition (IVR) platform which interrogates the user for information relevant to the contract before the insurance policy is issued.
The operator and/or the IVR may collect information from the user specific to the type of insurance policy being offered, for example, name, address, identification number, social security number, general health, and the like.
The operator may issue the policy in response to the answers provided by the user.
The IVR may instruct the server to issue the policy in response to the answers provided by the user.
According to a second aspect of the invention there is provided a server for facilitating the initiation and/or conclusion of an insurance contract, said server having a point-of- presence on a mobile telecommunications network and able to communicate via said network with a mobile telecommunications handset operable on said network, said server including:
o a CPU;
o data storage means;
o inputs and outputs,
wherein software is provided on the server which is operable on the server to initiate an insurance contract in response to data received by the server from the handset over the network from a user, wherein when the user purchases airtime for using the mobile telecommunications network, a message is sent to the user's mobile telecommunication handset, in which message an offer is made to the user to provide insurance to the user without further charge conditionally on the user responding to the offer by transmitting a message to the server over the mobile telecommunication network from the mobile telecommunication handset
either accepting or rejecting the offer, which responding message is processed by the server in accordance with predetermined rules set in the software.
A server as described above wherein the predetermined rules set in the software may include:
- the transfer of information about the user to an operator who obtains information viva voce from the user; and/or
- the transfer of information about the user to an interactive voice recognition (IVR) platform which interrogates the user for information relevant to the contract before the insurance policy is issued.
According to a third aspect of the invention, there is provided a method of initiating and/or concluding an insurance contract, said method including:
- selling mobile communications network airtime to a user;
- transmitting an offer to provide insurance at no additional cost to a mobile telecommunications handset of the user, said offer requiring a response from the user in order to signify an intention to accept the offer;
- contacting the user in response to a response received from the user; and
- collecting predetermined types of information required to underwrite the insurance policy.
The method may include collecting the predetermined information types by means of an operator.
The method may include collecting the predetermined information by means of an interactive voice recognition system (IVR).
The method may include contracting to insure a user in response to receipt of the predetermined information without any additional cost to the user.
The invention will now be described, by way of non-limiting example only.
Example of an Implementation of the Invention
The invention may be implemented in many different ways and the explanation which follows is only to illustrate one such possibility but does not derogate from the generality of the invention.
In an implementation of the invention, there is provided a system for facilitating the initiation and/or conclusion of a life insurance contract. The system includes a mobile telecommunications network on which mobile telephones, also known as cell phones, can be used to communicate both verbally and by text and data messaging.
A server is provided at a location and has a point-of-presence on the mobile telecommunications network. The server includes a CPU, data storage means, and inputs and outputs. Software is provided on the server which operates on the server to cause the server to send an SMS to the handset of a user who has purchased airtime.
The SMS is a means of initiating a life insurance contract in response to data received by the server from the handset over the network when the user purchases the airtime and submits the airtime unlock code or PIN.
In the SMS message an offer is made to the user to provide insurance to the user without further charge conditionally on the user responding to the offer by transmitting an SMS back to the server over the mobile telecommunication network from the handset from which the airtime has just been purchased, either accepting or rejecting the offer.
The responding SMS reaches the server over the communication network and is processed by the server in accordance with predetermined rules set in the software.
The predetermined rules set in the software may include:
- the transfer of information about the user to an operator who obtains information viva voce from the user; and/or
- the transfer of information about the user to an interactive voice recognition (IVR) platform which interrogates the user for information relevant to the contract before the insurance policy is issued.
The operator and/or the IVR collect information from the user, for example, name, address, identification number, social security number, general health, and the like.
The operator then issues the policy in response to the answers provided by the user and the sends the user a confirmatory SMS.
The server or the operator transmits a message to the underwriter or insurance broker informing them of the insurance which has been issued and requesting any commission which may be due to be credited to the server operator.
Thus, the invention provides a method of initiating and/or concluding a life insurance contract. The method including selling mobile communications network airtime to a user, transmitting an offer to provide insurance at no additional cost to a mobile telecommunications handset of the user, said offer requiring a response from the user in order to signify an intention to accept the offer, contacting the user in response to a response received from the user, collecting predetermined types of information required to underwrite the insurance policy, issuing the insurance policy if policy issuing conditions have been met, notifying the insurance underwiter and/or insurance broker of the transaction and, optionally, requesting a commission which may be due.
The method includes collecting the predetermined information types by means of an operator or an IVR.
The provision of the insurance has no further costs to the user except for the cost of the airtime purchased.
The invention has several advantages including the improved distribution of insurance to otherwise uninsured persons.
Claims
1. A system for facilitating the initiation and/or conclusion of an insurance contract, said system including:
- a mobile telecommunications network;
- a mobile telecommunications handset operable on the network; and
- a server having a point-of-presence on the mobile telecommunications network, said server including:
o a CPU;
o data storage means;
o inputs and outputs,
wherein software is provided on the server which is operable on the server to initiate an insurance contract in response to data received by the server from the handset over the network from a user, wherein when the user purchases airtime for using the mobile telecommunications network, a message is sent to the user's mobile telecommunication handset, in which message an offer is made to the user to provide insurance to the user without further charge conditionally on the user responding to the offer by transmitting a message to the server over the mobile telecommunication network from the mobile telecommunication handset either accepting or rejecting the offer, which responding message is processed by the server in accordance with predetermined rules set in the software.
2. A system as claimed in claim 1, wherein the predetermined rules set in the software include: the transfer of information about the user to an operator who obtains information viva voce from the user; and/or
the transfer of information about the user to an interactive voice recognition (IVR) platform which interrogates the user for information relevant to the contract before the insurance policy is issued.
3. A system as claimed in claim 2, wherein the operator and/or the IVR collect information from the user specific to the type of insurance policy being offered including some or all of the following: name, address, identification number, social security number, and general health.
4. A system as claimed in claim 2 or claim 3, wherein the operator issues the policy in response to the answers provided by the user.
5. A system as claimed in claim 2 or claim 3, wherein the IVR instructs the server to issue the policy in response to the answers provided by the user.
6. A server for facilitating the initiation and/or conclusion of an insurance contract, said server having a point-of-presence on a mobile telecommunications network and able to communicate via said network with a mobile telecommunications handset operable on said network, said server including:
o a CPU;
o data storage means;
o inputs and outputs, wherein software is provided on the server which is operable on the server to initiate an insurance contract in response to data received by the server from the handset over the network from a user, wherein when the user purchases airtime for using the mobile telecommunications network, a message is sent to the user's mobile telecommunication handset, in which message an offer is made to the user to provide insurance to the user without further charge conditionally on the user responding to the offer by transmitting a message to the server over the mobile telecommunication network from the mobile telecommunication handset either accepting or rejecting the offer, which responding message is processed by the server in accordance with predetermined rules set in the software.
7. A server as claimed in claim 6, wherein the predetermined rules set in the software include:
- the transfer of information about the user to an operator who obtains information viva voce from the user; and/or
- the transfer of information about the user to an interactive voice recognition (IVR) platform which interrogates the user for information relevant to the contract before the insurance policy is issued.
8. A method of initiating and/or concluding an insurance contract, said method including:
- selling mobile communications network airtime to a user;
- transmitting an offer to provide insurance at no additional cost to a mobile telecommunications handset of the user, said offer requiring a response from the user in order to signify an intention to accept the offer; contacting the user in response to a response received from the user; and
collecting predetermined types of information required to underwrite the insurance policy.
9. A method as claimed in claim 8, including collecting the predetermined information types by means of an operator.
10. A method as claimed on claim 8 or claim 9, including collecting the predetermined information by means of an interactive voice recognition system (IVR).
11. A method as claimed in any one of claims 8 to 10, including contracting to insure a user in response to receipt of the predetermined information without any additional cost to the user.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| ZA200708552 | 2007-10-08 | ||
| ZA2007/8552 | 2007-10-08 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| WO2009049330A1 true WO2009049330A1 (en) | 2009-04-16 |
Family
ID=39247172
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| PCT/ZA2007/000086 WO2009049330A1 (en) | 2007-10-08 | 2007-11-26 | Transaction facilitation system |
Country Status (2)
| Country | Link |
|---|---|
| AP (1) | AP2556A (en) |
| WO (1) | WO2009049330A1 (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| AP2682A (en) * | 2008-06-19 | 2013-06-12 | Trustco Group Internat Pty Ltd | Transaction facilitation system |
-
2007
- 2007-11-26 WO PCT/ZA2007/000086 patent/WO2009049330A1/en active Application Filing
- 2007-12-03 AP AP2007004258A patent/AP2556A/en active
Non-Patent Citations (1)
| Title |
|---|
| The technical aspects identified in the present application (Art. 15 PCT) are considered part of common general knowledge. Due to their notoriety no documentary evidence is found to be required. For further details see the accompanying Opinion and the reference below. * |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| AP2682A (en) * | 2008-06-19 | 2013-06-12 | Trustco Group Internat Pty Ltd | Transaction facilitation system |
Also Published As
| Publication number | Publication date |
|---|---|
| AP2556A (en) | 2013-01-16 |
| AP2007004258A0 (en) | 2007-12-31 |
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