WO2008029677A1 - Information distribution device, method, and computer program - Google Patents

Information distribution device, method, and computer program Download PDF

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Publication number
WO2008029677A1
WO2008029677A1 PCT/JP2007/066666 JP2007066666W WO2008029677A1 WO 2008029677 A1 WO2008029677 A1 WO 2008029677A1 JP 2007066666 W JP2007066666 W JP 2007066666W WO 2008029677 A1 WO2008029677 A1 WO 2008029677A1
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WO
WIPO (PCT)
Prior art keywords
information
hygiene
facility
item
storage means
Prior art date
Application number
PCT/JP2007/066666
Other languages
French (fr)
Japanese (ja)
Inventor
Kimikazu Ikegame
Original Assignee
Japan Food Safety Doctor Co., Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from JP2006238643A external-priority patent/JP2008059507A/en
Priority claimed from JP2006238644A external-priority patent/JP2008059508A/en
Application filed by Japan Food Safety Doctor Co., Ltd. filed Critical Japan Food Safety Doctor Co., Ltd.
Publication of WO2008029677A1 publication Critical patent/WO2008029677A1/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02ATECHNOLOGIES FOR ADAPTATION TO CLIMATE CHANGE
    • Y02A90/00Technologies having an indirect contribution to adaptation to climate change
    • Y02A90/10Information and communication technologies [ICT] supporting adaptation to climate change, e.g. for weather forecasting or climate simulation

Definitions

  • the present invention relates to a technique that can raise user awareness and awareness of hygiene by distributing hygiene information according to the hygiene status of a user's facility via a network.
  • a system for conducting education and testing for clients via a network.
  • a user who uses the client in an education system that transmits a problem to a client connected via a network and determines an answer corresponding to the problem input by the client is used.
  • a determination result storage means for recording An education system server has been proposed (see Patent Document 1).
  • Patent Document 1 Japanese Patent Laid-Open No. 2005-107378
  • Patent Document 2 JP 2002-15077
  • Patent Document 3 Japanese Patent Laid-Open No. 2003-132182
  • Patent Document 4 Japanese Patent Laid-Open No. 2000-236820
  • Patent Document 5 Japanese Patent Publication No. 2002-123669
  • a system for managing the sanitary condition of facilities such as stores
  • a measuring device and the measuring device performs a hygiene inspection in each food factory and sends data (hygiene information) as an inspection result to a hygiene information management server (see Patent Document 2). .
  • Patent Document 4 The technology that discriminates the power that the hygiene management data deviates from the standard, and if it deviates, the technology that acquires and displays the correction information from the storage means (for example, Patent Document 4),
  • Patent Document 5 a technology for acquiring information by storing technical information in a server and retrieving it (for example, Patent Document 5) has been proposed.
  • Patent Document 1 According to the technology described in Patent Document 1 above, it is possible to perform education and testing without incurring unnecessary labor costs and costs even for remote clients! Even if the number of clients is large, it can be handled.
  • Patent Document 2 can collect hygiene information, but does not show a technique that effectively uses the hygiene information and helps improve the sanitary condition of facilities and the like.
  • the present invention is based on the sanitation situation of various stores and facilities, etc.
  • the purpose is to deliver accurate information to employees, etc., and to raise awareness and awareness of hygiene of the employees.
  • an information distribution apparatus configured to be able to communicate with a user terminal used by a user engaged in a predetermined facility via a network.
  • Reference value storage means for classifying and storing preset reference values for each predetermined item for each predetermined inspection location in the facility, and measurement for each item measured for each predetermined inspection location in the facility Based on the value, referring to the reference value storage means, the item specifying means for specifying the item whose measured value exceeds the reference value and the hygiene information storage means are referred to, and the specified item is determined as a keyword.
  • a hygiene information search means for extracting the hygiene information found as a result of the search, and a hygiene information distribution means for transmitting the extracted hygiene information to the user terminal. It is characterized by that.
  • an answer receiving unit that receives an answer to the problem transmitted from the user terminal to the user terminal, and the received answer is referred to the sanitary information storage unit.
  • the hygiene information storage means stores the problem and the answer to the problem in association with each other, and the hygiene information search means includes the hygiene information search means.
  • search for a problem including the identified item as a keyword extract the problem found as a result of the search, and the sanitary information distribution means sends the extracted problem to the user terminal. It is good as something to send.
  • each predetermined inspection location in the facility it is configured to be able to communicate via a network with a measuring device that measures the measurement value for each item, and from the measuring device, the predetermined inspection in the facility It may have a measurement value receiving means for receiving a measurement value for each item measured for each location.
  • an information distribution method is provided by a user engaged in a predetermined facility.
  • Sanitary information storage means configured to be able to communicate with a user terminal to be used via a network and storing hygiene information according to the hygiene situation, and a reference value set in advance for each predetermined inspection location in the facility.
  • a computer having a reference value storage means for classifying and storing for each predetermined item, hygiene information corresponding to the hygiene status of the facility is distributed to the user terminal to educate the user.
  • a process for identifying an item whose measured value exceeds the reference value by referring to the reference value storage means based on the measured value for each item measured at each predetermined inspection location in the facility.
  • search for hygiene information including the specified item as a keyword, and extract the hygiene information found as a result of the search, and the extraction Sanitary information, and performs a process of transmitting to said user terminal.
  • a computer program is configured to be communicable via a network with a user terminal used by a user engaged in a predetermined facility, and stores sanitary information corresponding to the sanitary situation.
  • a computer having hygiene information storage means for storing and reference value storage means for classifying and storing preset reference values for each predetermined item for each predetermined inspection location in the facility is stored in the user terminal.
  • a computer program for distributing hygiene information according to the hygiene status of the facility and causing the user to function as an information distribution device for educating the user the computer program for the predetermined facility in the facility Based on the measured value of each item measured at each inspection point, the measured value exceeds the reference value with reference to the reference value storage means.
  • the overall configuration of the system includes an information distribution device 1, a user terminal 2, and a measurement device 3, which are configured to be able to communicate with each other via the Internet.
  • the information distribution apparatus 1 is installed in a business provider that provides services related to the system, and includes an internal processing unit such as a CPU (Central Processing Unit), a computer program executed by the CPU, and a RAM (Random Access Memory).
  • An internal processing unit such as a CPU (Central Processing Unit), a computer program executed by the CPU, and a RAM (Random Access Memory).
  • a functional block consisting of a hygiene information storage unit 11, a reference value storage unit 12, an item identification processing unit 13, a search processing unit 14, a communication processing unit 15, and a user information storage unit 16 by an external storage device such as a memory and a hard disk drive. Can be configured.
  • the sanitary information storage unit 11 is a storage unit that can store sanitary information distributed to the user terminal 2.
  • the hygiene information storage unit 11 stores a plurality of hygiene information 41 useful for hygienically managing the inside of the facility.
  • the reference value storage unit 12 is a storage unit that stores reference values of items such as temperature and humidity that are allowed to be in a sanitary state in the facility.
  • the reference value storage unit 12 includes a user name 51, an inspection location 52 in the facility where the user is engaged, a temperature 53, a humidity 54, and a colony of viable bacteria at the inspection location.
  • the reference value of Equation 55 is stored.
  • a reference value corresponding to the type of viable bacteria is further stored.
  • This reference value can be set by, for example, a business provider that provides the service according to the present invention.
  • the item identification processing unit 13 refers to the reference value storage unit 12 based on the measured value for each item such as temperature measured for each predetermined inspection location, and the item whose measured value exceeds the reference value. Process to identify.
  • the measured value for each inspection point received from the measuring device 2 is compared with the reference value, and the item whose measured value exceeds the reference value is specified.
  • Figures 3 and 4 it is specified that the inspection point “tableware” exceeds the item strength standard value of “staphylococci”.
  • the search processing unit 14 refers to the hygiene information storage unit 11 with the item specified by the item specifying processing unit 13 as having a measured value exceeding the reference value as a keyword, and includes the hygiene information including the keyword. And the process of extracting the hygiene information found as a result of the search.
  • the item identification processing unit 13 when the item identification processing unit 13 identifies that the item strength standard value of “staphylococci” is exceeded, the word “staphylococci” is used as a keyword to store the hygiene information.
  • search for hygiene information that includes the keyword.
  • the search process searches sanitation information including the keyword by performing morphological analysis on all sanitation information stored as text data, etc., and the sanitation information found as a result of the search is searched for sanitation information.
  • Memory 11 Extracts force.
  • the communication processing unit 15 performs data transmission / reception processing between the user terminal 2 and the measuring apparatus 3 according to a predetermined protocol via a communication line such as the Internet.
  • the user information storage unit 16 is a storage unit that stores information about a user who uses the user terminal 2.
  • this user information storage unit 16 for example, as shown in FIG. 5, for each user, the user name 71, the mail address 72 of the user terminal 2, and the facility where the user is engaged are identified.
  • the affiliated facility ID 73 issued to is stored.
  • the user terminal 2 is a terminal used by a user who receives distribution of hygiene information from the information distribution apparatus 1 in the system according to the present invention.
  • This user is, for example, an employee or person responsible for a restaurant or a hospital.
  • the user terminal 2 can be composed of, for example, a so-called mobile phone, a PDA (Personal Digital Assistants) terminal, a so-called personal computer, and the like via a communication line such as the Internet or a mobile phone. It has an input unit 21 for inputting data, an output unit 22 for outputting data from a display or a speaker, and a communication processing unit 23 such as a predetermined web browser for enabling Internet communication! /
  • the measuring device 3 is a device attached to a predetermined inspection location, such as a hand washing place or a toilet, in a facility where the user is engaged, and the temperature, humidity, and life at the inspection location. Hygiene conditions such as the number of colonies of fungi can be measured.
  • the measuring device 3 is a so-called data porter, and includes a CPU 31, a computer program executed by the CPU, an internal memory such as a RAM, and an external storage device such as a node disk drive.
  • a functional block consisting of part 32 can be constructed.
  • the measuring unit 31 performs processing for measuring values such as temperature, humidity, and the number of viable colonies at a predetermined inspection location.
  • the measuring unit 31 includes a colony force counter that measures the number of viable bacteria by binarization and the like, a sensor that measures temperature, humidity, and the like.
  • the communication processing unit 32 performs data transmission / reception processing with the information distribution apparatus 1 according to a predetermined protocol via a communication line such as the Internet.
  • the measuring apparatus 3 uses the measuring unit 31 to measure the value of a predetermined item such as a temperature at a predetermined inspection location (S 101).
  • the communication processing unit 32 transmits the measurement value to the information distribution apparatus 1 together with the facility ID of the facility where the measurement value 3 is installed (S 102 ).
  • the information distribution device 1 refers to the reference value storage unit 12, compares the measurement value with the reference value, and measures the measurement value. Items that exceed the reference value are identified (S103).
  • the processing compares the measured value with the reference value for each corresponding item, and the result
  • the search processing unit 14 refers to the hygiene information storage unit 11, searches for hygiene information including the identified item as a keyword, and extracts the hygiene information found as a result of the search (S
  • the search process is performed on, for example, all hygiene information stored as text data or the like.
  • search for hygiene information that includes the phrase “staphylococci”, which is the item identified above, as a keyword, and extract the hygiene information found as a result of the search from the hygiene information storage unit 11. To do.
  • the hygiene information extracted in this way is transmitted by the communication processing unit 15 to the user terminal 2 of the user stored in association with the belonging facility ID that has also received the above-described measuring device 3 power with reference to the user information storage unit 16. (S105).
  • the overall configuration of the system according to this embodiment includes an information distribution device 8, a user terminal 2, and a measurement device 3, which are configured to communicate with each other via the Internet.
  • the information distribution device 8 is installed at the provider of the service related to the system, and includes a CPU, a computer program executed by the CPU, and an internal memory such as a RAM (such as a hard disk drive).
  • a functional block comprising a hygiene information storage unit 81, a reference value storage unit 82, an item identification processing unit 83, a search processing unit 84, a communication processing unit 85, a user information storage unit 86, and a verification processing unit 87 is provided.
  • a functional block comprising a hygiene information storage unit 81, a reference value storage unit 82, an item identification processing unit 83, a search processing unit 84, a communication processing unit 85, a user information storage unit 86, and a verification processing unit 87 is provided.
  • a hygiene information storage unit 81 a hygiene information storage unit 81, a reference value storage unit 82, an item identification processing unit 83, a search processing unit 84, a communication processing unit 85, a user information storage unit 86, and a verification processing
  • the reference value storage unit 82 is the item identification processing unit 83, the communication processing unit 85, and the user information storage unit 86 is the reference value storage unit 12, the item identification processing unit 13, the communication processing unit 15, and the user in the above-described embodiment. It corresponds to the information storage unit 16 and has the same functions as these.
  • the hygiene information storage unit 81 is a storage unit that can store hygiene information including questions, answers, and the like distributed to the user terminal 2.
  • this hygiene information storage unit 81 for example, as shown in FIG. 8, for each problem 82 useful for hygienically managing the facility, a problem ID 81 for identifying the problem, an answer 83 to the problem, an explanation 84, Classification 85 to which the problem belongs is stored.
  • the search processing unit 84 refers to the hygiene information storage unit 81 using the item identified by the item identification processing unit 83 as the measured value exceeding the reference value as a keyword, and searches for a problem including the keyword. To extract the problem found as a result of the search and the problem ID of the problem Do.
  • the collation processing unit 87 performs a process of collating the answer received from the user terminal 2 with the answer stored in the sanitary information storage unit 81 and determining whether the answer is correct.
  • the measuring apparatus 3 uses the measuring unit 31 to measure the value of a predetermined item such as temperature for a predetermined inspection location (S201).
  • the communication processing unit 32 transmits the measurement value to the information distribution apparatus 1 together with the facility ID of the facility where the measurement value 3 is installed.
  • the information distribution device 1 refers to the reference value storage unit 82, compares the measurement value with the reference value, and determines the measurement value. Items that exceed the reference value are identified (S203).
  • the measured value and the reference value are compared for each corresponding item, and as a result, the reference value of the colony count of viable bacteria of “staphylococci” is 500 0 However, if the measured value exceeds 600, the item “staphylococci” exceeds the reference value! /.
  • the search processing unit 84 refers to the hygiene information storage unit 81 to search for a problem including the identified item as a keyword, and finds the problem found as a result of the search together with the problem ID of the problem. Extract (S204).
  • the search process for example, searches for all problems stored as text data or the like by searching for problems that include the word “staphylococcus” as an item as a keyword by performing morphological analysis.
  • the problem found as a result of the search is extracted from the hygiene information storage unit 81.
  • the communication processing unit 85 refers to the user information storage unit 16 and performs a test on the user terminal 2 of the user stored in association with the affiliation facility ID received from the measurement device 3. A notification to that effect is transmitted (S205). Then, user terminal 2 needs to send an exam question. When a request is transmitted (S206) and the transmission request is received, the extracted problems are transmitted one by one (S207).
  • the problem ID and user ID of the problem are sent together with the problem.
  • the user terminal 2 When the user terminal 2 receives the problem and the problem ID of the problem from the information distribution apparatus 1, the user terminal 2 solves the problem. (S208).
  • an example of the screen displayed on the display or the like by the output unit 22 of the user terminal 2 is “Next” requesting the problem 101, the option 102 for the problem, and the transition to the next process.
  • Button 103 The user reads the question 101, puts a check in a predetermined check box of the option 102 that he / she thinks is correct, and presses the “Next” button 103.
  • the communication processing unit 23 transmits the answer to the problem, the problem ID, and the user ID to the information distribution apparatus 1 (S209).
  • the communication processing unit 85 transmits the next problem and the problem ID related to the problem to the user terminal 2 by the same process as that for transmitting the first problem (S210). ).
  • the communication processing unit 85 performs processing for transmitting all the problems extracted by the search processing unit 84 to the user terminal 2 and receiving responses from the user terminal 2.
  • the user terminal 2 sends the answer to the last problem and the problem ID related to the problem to the information distribution apparatus.
  • the communication processing unit 85 receives the problem and the problem ID, and then the matching processing unit 87 stores the received answer in the hygiene information storage unit 81. And the correctness is determined (S212).
  • the processing is performed for each answer by comparing the answer related to the problem ID stored in the hygiene information storage unit 81 based on the problem ID received together with the answer.
  • the performance information received by the user terminal 2 includes the implementation date 111 of the question, the user name 112 that answered the question, the time required 113 to solve the question, and each question that was asked. It consists of a gradebook 114 consisting of correctness, answers, and explanations, and a graph 115 showing the correctness rate for each question category.
  • a gradebook 114 consisting of correctness, answers, and explanations
  • a graph 115 showing the correctness rate for each question category.
  • the information distribution device receives information on the sanitary condition at the facility where the user is engaged, etc., but the information distribution device receives the information from the measurement device.
  • the surveyor may send the survey result to the information distribution apparatus or directly input the survey result.
  • a rank indicating the difficulty level is set for each problem, and when the rank is set for the user and the problem is extracted, the problem having the same rank as the user's rank is set. May be extracted.
  • a part-time employee such as a restaurant can give a simple question, and a store manager can ask a difficult question, which can deepen understanding according to the level of the user. it can.
  • a tag that stores chicken information is attached to the container, and information on chicken eggs registered on the Internet can be accessed by reading the tag (JP 2006-55 108).
  • Technology to perform hygiene management by carrying ID tag to person, reading ID number, and referring to information on server (JP 2005-107563), managing hygiene inspection information by server on network A system has been proposed.
  • the above-described technology merely aggregates data from each food factory that is the subject of the hygiene survey and makes a judgment on the results of the hygiene survey. When, where, and what in each food factory It cannot be said that the state of hygiene is accurate and cannot be accurately grasped.
  • the present embodiment provides an apparatus for managing the hygiene of a facility, which can accurately grasp and store when and where the force is in a sanitary state.
  • the overall configuration of the system according to this embodiment includes a hygiene management device 201, a client terminal 202, and an investigator terminal 203, which are configured to be able to communicate with each other via the Internet. Yes.
  • the client terminal 202 is a person who receives the hygiene management service provided by the system according to the present invention.
  • a client operating a facility requiring hygiene management such as a grocery store, a restaurant, or an accommodation facility. It is a terminal to use.
  • the client terminal 202 can be constituted by, for example, a so-called camera-equipped mobile phone, an image photographing unit 221 such as a CCD camera, an identification information reading unit 222 such as a barcode reader that reads and decodes a barcode, the Internet, etc.
  • Communication processing unit 223 such as Web browser and mailer, data input / output unit 224 for data input by keyboard, etc., and output unit 225 for output, clocking the current time It has a timer 26.
  • the hygiene management device 201 is installed under the business operator who provides the hygiene management service according to this system, and includes a CPU (Central Processing Unit), a computer program executed by the CPU, and a RAM (Random Access Memory).
  • a functional block including the investigation information storage unit 211, the information processing unit 212, and the communication processing unit 213 can be configured by an external storage device such as an internal memory and a hard disk drive.
  • the survey information storage unit 211 is a storage unit that can store survey information obtained by hygiene surveys at client facilities.
  • the client name 251, the test date 252, the test location 253, the culture medium type 25 4, the culture media ID 255, the test site manager 256, the video data 257, the survey results A column for storing 258 is provided.
  • the client name 251 can store a name as identification information for identifying a client who receives a sanitary survey. This client name may be a client ID or any of them.
  • the inspection date 252 can store the date and time when the client photographed the state of the inspection location. This inspection date is E5C
  • the inspection location 253 can store the inspection location in the client facility.
  • the inspection location may be a place such as a hand washing place or a sink, or may be a control instrument such as a cutting board. These are, in advance to decide whether to test in advance any location, can be inspected by to shoot their respective locations.
  • the type of medium 254 can store the type of medium used for the test.
  • Various types of medium can be used depending on the test, such as standard agar medium, desoxycholate agar medium, MSEY, etc., and it is necessary to memorize which type is used.
  • the medium ID 255 is unique identification information for identifying the medium and the petri dish containing the medium. This medium ID is also an ID for identifying a medium and a petri dish, and it is possible to control which shear medium is sent to which facility and which test is used.
  • this medium ID includes client name 251, inspection date 252, inspection location 253, medium type 25 Since this medium ID is associated with 4 etc., it is possible to identify the client name 251, the inspection date 252, the inspection location 253, the medium type 254, etc. in which the medium was used for the inspection.
  • the inspection point manager 256 can store information on the person in charge, such as the name, telephone number, or photo of the actual inspection. This inspection point responsible person information 56 is input when the photograph is taken by the investigator terminal 203.
  • the video data 257 can store video data obtained by photographing the inspection location and the situation when smearing the live bacteria at the inspection location.
  • Video data can be still images in JPEG, GIF, or other image formats! /, Or even video! /.
  • the results of the survey conducted by the surveyor can be stored.
  • the results of this survey are based on the investigator's judgment, for example, the evaluation of rank A, rank B, rank C, etc., images such as photographs when the medium is cultured, the number of colonies (number of bacteria) and type (number of bacteria) Data such as Salmonella and Staphylococcus can be stored.
  • the communication processing unit 213 performs data transmission / reception processing between the client terminal and the investigator terminal via the Internet according to a predetermined protocol.
  • a tag 242 is attached to the petri dish 241 containing a medium for testing.
  • a no code 2242a and a medium ID 2242b are printed or the like.
  • the medium ID 2242b is information for identifying the petri dish 241 and the medium.
  • the barcode 242 stores an email address to which the hygiene management device 201 is a transmission destination.
  • a dedicated website address for each facility is stored, for example, http: kensa.jp/restaurant00001.
  • the access destination home page includes a program such as java script (registered trademark) for activating the mailer of the client terminal 202, and an email address of the image destination (for example, , Restaurant001@kensa.jp) is embedded as a source.
  • the client terminal 202 accesses the homepage of the address and executes the program, whereby the mailer is activated and can transmit a photographed image or the like indicating the hygiene state to the designated address.
  • the hygiene management device 201 side sets the transmission destination e-mail address for each facility and further for each inspection location of the facility in advance, so that the sent data can be changed for each facility and further for that inspection location. Can be divided into each.
  • Irestaurant of the email address may represent the facility, and 0001 may represent the examination location.
  • these medium IDs are associated with each other and transmitted to the hygiene management apparatus 201.
  • the barcode may be a one-dimensional barcode or a two-dimensional barcode such as a QR code or PDF-2417.
  • the hygiene management apparatus 201 issues a predetermined barcode including information on a home page address unique to each facility or each inspection location in the facility, and the investigator issues the barcode and seals it. Print it on the petri dish 241 and send it to the client by mail or courier (S301).
  • the client that has received the petri dish 241 reads the barcode attached to the petri dish 241 by the identification information reading unit 222 of the client terminal 202 (S302).
  • the client terminal 202 accesses a home page at a predetermined address, thereby executing a program such as JavaScript (registered trademark) written on the home page!
  • JavaScript registered trademark
  • the mailer of the client terminal 202 is activated, and as shown in FIG. 16, a mail creation screen 260 in which the mail address of the destination described on the homepage is input to the destination 261 is displayed ( S303).
  • This e-mail creation screen 260 has an e-mail address destination input field 261, a subject input field 262, It consists of a video data attachment field 263 and a text input field 264.
  • the client uses the image photographing unit 221 of the client terminal 202 to photograph a predetermined inspection location where the viable bacteria to be smeared on the culture medium are collected or the state of collection (S304).
  • the shooting date and time is counted by the timer unit 26, and the shot video data includes shooting date and time information as additional information (S305).
  • the name of the person in charge of the inspection location is entered in the body of the email.
  • the communication processing unit 223 sends the e-mail to the e-mail address (S307).
  • the person in charge can be entered from the keyboard of the client terminal, or the telephone number notified from the client terminal 202 can be used as the person in charge.
  • the hygiene management apparatus 201 that has received the email by the communication processing unit 213 images the medium ID (rest aurantOOOOl) included as an account in the email address (for example, restaurantoool @ jp) of the email and the examination location.
  • the video data, the shooting date / time information added to the video data, and the name of the person in charge of the inspection location input in the mail text are associated and stored in the survey information storage unit 211 (S308).
  • the client returns the culture medium that has been smeared with viable bacteria to the investigator (S309).
  • the investigator who has received the returned medium receives the medium ID displayed on the tag attached to the medium from the predetermined management page on the Web provided by the hygiene management device 201 using the investigator terminal 203. Based on the above, a request to obtain information about the medium related to the medium ID is transmitted (S401
  • the hygiene management device 201 refers to the survey information storage unit 211 based on the received culture medium ID by the information processing unit 212 and is stored in association with the culture medium ID! /
  • the inspection information such as the client name, the inspection date, and the inspection location is extracted (S402), and the communication processing unit 223 transmits the inspection information to the investigator terminal 203 (S403).
  • the investigator who has received the examination information by the communication processing unit 231 compares the information about the medium grasped from the examination information with the medium actually at hand, thereby checking the medium. The ability of viable bacteria to be collected under any circumstances, or the status of the inspection site can be accurately grasped. Then, the investigator accurately grasps the information thus obtained, cultures the culture medium, conducts an inspection according to a predetermined inspection method (S404), and creates an investigation result (S405).
  • the investigator transmits the created investigation result together with the culture medium ID to the hygiene management apparatus 201 through the communication processing unit 223 (S406).
  • the sanitary management device 201 stores the survey result in the survey information storage unit 211 in association with the culture medium ID (S407).
  • the stored investigation result is transmitted to the client terminal 202 by the communication processing unit 223 (S408).
  • the survey information stored in the survey information storage unit 211 as described above can be used as survey history information, for example, by sorting by the test date.
  • the investigator and the client can access the hygiene management device and refer to the survey history information to search past survey histories.
  • the tag can be attached to the inspection location.
  • the data stored in the survey information storage unit 211 is as shown in FIG.
  • Client name 271, inspection date 272, inspection location 273, inspection location ID 274, medium type 275, inspection location manager 276, video data 277, and survey results 278 can be stored.
  • the inspection location ID 274 is identification information issued for each inspection location in order to identify the inspection location.
  • the tag in the present embodiment is a display of the inspection location ID, and the inspection ID is the hygiene management device.
  • It is configured as an email address account with 201 as the destination, and the account includes an identification code for the facility and an identification code for the inspection location (for example, “ restaurant "and hand-washing area” 0001 ", toilet” 0002 ", etc. to indicate the inspection location).
  • the said tag is affixed on test
  • inspection locations such as a hand-washing place, a sink, and a toilet.
  • the client reads the barcode of the tag attached to the inspection location by the identification information reading unit 222 of the client terminal 202 and decodes it.
  • a JavaScript (registered trademark) program to start and a page with a unique mail address embedded as a tag for each medium are displayed. Then, by requesting the execution of the program, a program for starting the mailer of the client terminal 202 is executed, the mailer of the client terminal 202 is started, and an e-mail is created in which the e-mail address unique to each inspection location is input to the destination A screen is displayed.
  • the client uses the image photographing unit 221 of the client terminal 202 to photograph the situation where the test location or the living bacteria are smeared on the culture medium, attach the photographed video data to an email, etc., and send the email to the hygiene management apparatus 201. Send.
  • the hygiene management apparatus 201 that has received the mail stores the video data and the like in association with the inspection location ID, and transmits the inspection information related to the inspection location ID in response to a request from the investigator terminal 203.
  • the sanitary management device is configured to be able to communicate with a client terminal used by a client who receives a sanitary survey and an investigator terminal used by an investigator who performs the sanitary survey.
  • the inspection location information receiving means for receiving the inspection location information relating to the status of the predetermined inspection location, the identification information included in the email address of the received mail, and the received inspection location information are stored in association with each other.
  • Request receiving means for receiving, from the first examination information storage means and the above-described investigator terminal, an acquisition request for examination location information related to the identification information together with the identification information , Based on the received identification information, with reference to the first test information storage means, and the identification information It has an information extraction means for extracting the inspection location information stored in association with the information, and an information transmission means for transmitting the extracted inspection location information to the investigator terminal.
  • the tag is attached to the inspection place! /!
  • test result receiving means for receiving test result information, which is a test result of the culture medium, together with identification information from the investigator terminal, and the received test result information based on the identification information.
  • information storage means for storing in association with the identification information may be included.
  • the hygiene management method enables communication with a client terminal used by a client who receives a hygiene survey and an investigator terminal used by an investigator who performs the hygiene survey.
  • the step of receiving the inspection location information relating to the status of the predetermined inspection location transmitted to the address, the identification information included in the email address of the received mail, and the received inspection location information are associated with each other.
  • a computer program can communicate with a client terminal used by a client who receives a health survey and a researcher terminal used by a researcher who performs the health survey.
  • the tag is attached to the medium that smears the viable bacteria at the test location and includes the e-mail address including unique identification information as information to allow the computer to function as a hygiene management device that manages the hygiene condition.
  • a computer program for receiving inspection location information relating to the status of a predetermined inspection location sent to the computer to the email address included in the tag information, and for the received email The identification information included in the email address and the received verification.
  • the process of associating and storing the test piece information in the test information storage means, the process of receiving an acquisition request for the test spot information related to the identification information together with the identification information from the investigator terminal, and the received identification information On the basis of the inspection information storage means, processing for extracting the inspection location information stored in association with the identification information, and processing for transmitting the extracted inspection location information to the investigator terminal It is characterized in that
  • FIG. 1 is a diagram showing an example of functional blocks according to an embodiment of the present invention.
  • FIG. 2 is a diagram showing an example of data stored in a sanitary information storage unit according to the embodiment of the present invention.
  • FIG. 3 is a diagram showing an example of data stored in a reference value storage unit according to the embodiment of the present invention.
  • FIG. 4 is a diagram showing an example of measurement measured by the measurement apparatus according to the embodiment of the present invention.
  • FIG. 5 is a diagram showing an example of data stored in a user information storage unit according to the embodiment of the present invention.
  • FIG. 6 is a sequence diagram showing a processing flow of the system according to the embodiment of the present invention.
  • FIG. 7 is a diagram showing an example of functional blocks according to another embodiment of the present invention.
  • FIG. 8 is a diagram showing an example of data stored in a sanitary information storage unit according to the embodiment of the present invention.
  • FIG. 9 is a sequence diagram showing a process flow of the system according to the embodiment of the present invention.
  • FIG. 10 is a diagram showing an example of a question screen displayed on the user terminal in the embodiment of the present invention.
  • FIG. 11 is a diagram showing an example of test results displayed on the user terminal in the embodiment of the present invention.
  • FIG. 12 is a diagram showing functional blocks according to another embodiment of the present invention.
  • FIG. 13 is a diagram showing an example of data stored in a survey information storage unit according to another embodiment.
  • FIG. 14 is a diagram showing an example of a tag according to another embodiment.
  • FIG. 15 is a sequence diagram showing a process flow according to another embodiment.
  • FIG. 16 is a diagram showing an example of a mail creation screen according to another embodiment.
  • FIG. 17 is a sequence diagram showing a flow of processing according to another embodiment.
  • FIG. 18 is a diagram showing an example of data stored in a survey information storage unit according to yet another embodiment.
  • Information distribution device 2.
  • User terminal 3.
  • Measurement device 8 Information distribution device 11.
  • Reference value storage unit 13 ⁇ Item identification processing unit ⁇ 14 ⁇ Search processing unit ⁇ 15 ⁇ Communication processing unit ⁇ 16 ⁇ User information storage unit ⁇ 21 ⁇ ⁇ ⁇ input unit ⁇ 22 ⁇ ⁇ ⁇ output unit ⁇ 2 3 ⁇ ⁇ ⁇ ⁇ Communication processing unit 31 ⁇ Measurement unit 32 ⁇ Communication processing unit 81 ⁇ ⁇ Hygiene information storage unit 82 ⁇ Reference value storage unit 83 ⁇ Item identification processing unit 84 ⁇ Search processing unit, 85 ⁇ Communication processing unit, 86 ⁇ ⁇ ⁇ User information storage unit, 87 ⁇ Verification processing unit

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Abstract

[PROBLEMS] Appropriate information is distributed to the workers working in a facility such as a shop or a facility according to the sanitary state of the facility to enhance awareness and perception of sanitation of the workers. [MEANS FOR SOLVING PROBLEMS] An information distribution device capable of communicating with a user terminal through a network is characterized by comprising sanitation information storage means for storing sanitation information corresponding to the sanitary state, reference value storage means for storing preset reference values of predetermined sorted items at each predetermined examination place in the facility, means for detecting an item or items, if any, about which the measured value is above its reference value by referring to the reference value storage means according to the measured value of each item measured at each predetermined examination place in the facility, means for searching for sanitary information including the detected item(s) as keyword(s) by referring to the sanitary information storage means and extracting sanitary information found as a result of the search, and means for transmitting the extracted sanitary information to the user terminal.

Description

明 細 書  Specification
情報配信装置、方法及びコンピュータプログラム  Information distribution apparatus, method, and computer program
技術分野  Technical field
[0001] 本発明は、ネットワークを介して、ユーザの施設の衛生状態に応じた衛生情報を配 信することにより、ユーザの衛生に対する意識と認識を高めることができる技術に関 する。  TECHNICAL FIELD [0001] The present invention relates to a technique that can raise user awareness and awareness of hygiene by distributing hygiene information according to the hygiene status of a user's facility via a network.
背景技術  Background art
[0002] 広範な地域にわたって、例えば全国に散在するチェーン店を運営する事業者、各 地に設けられた病院等の施設の運営者は、当該店舗や施設の衛生管理をする上で [0002] Operators operating chain stores scattered throughout the country, for example, and operators of hospitals and other facilities established in each region are responsible for hygiene management of the stores and facilities.
、その従業員や責任者を教育する必要がある。 Need to educate their employees and managers.
[0003] パートやアルバイトは、就職してもすぐに退職してしまうため、衛生に関して十分な知 識を持ってレ、な!/、人が現場に出てしまう。 [0003] Since part-time workers and part-time workers retire immediately after getting a job, people with sufficient knowledge about hygiene will come to the scene.
また、大規模なチェーン店においては、パートやアルバイトを集めて一斉に検収を 行うことはできない。  In addition, large chain stores cannot collect parts and part-time jobs for simultaneous inspection.
しかしながら、店舗や施設が広範な地域にわたって存在する場合には、いちいち従 業員や責任者を一同に集めて教育や研修を行うことは、当該店舗あるいは施設の働 き手が当該教育ないしは研修期間中いなくなるため、店舗や施設の管理、運営上、 更には人件費やコストの面で困難であった。また、教育や研修を行える者を各店舗 や施設に随時派遣するのも、同様に、人件費やコストの面から困難なことが多かった  However, when a store or facility exists over a wide area, it is important that the employees of the store or facility gather together to conduct education and training. Since it disappeared, it was difficult to manage and operate stores and facilities, as well as personnel costs and costs. In addition, it was also difficult to dispatch personnel who can conduct education and training to each store or facility from the viewpoint of personnel costs and costs.
[0004] そこで、ネットワークを介して、クライアントに教育や試験を実施するシステムが提案 されている。このようなシステムの一例として、ネットワークで接続されたクライアントに 対して問題を送信すると共に、上記クライアントにて入力された上記問題に対応する 解答を判定する教育システムにおいて、上記クライアントを利用するユーザを認証す る認証手段と、上記認証手段にて認証されたユーザに対応する問題を出題する出題 手段と、上記ユーザに出題した問題に対する解答を判定する判定手段と、上記判定 手段が判定した判定結果を記録する判定結果記憶手段とを備えることを特徴とする 教育システムサーバが提案されてレ、る(特許文献 1参照)。 [0004] In view of this, a system has been proposed for conducting education and testing for clients via a network. As an example of such a system, a user who uses the client in an education system that transmits a problem to a client connected via a network and determines an answer corresponding to the problem input by the client is used. Authentication means for authenticating, questioning means for asking a problem corresponding to the user authenticated by the authentication means, determination means for determining an answer to the question given to the user, and determination result determined by the determination means And a determination result storage means for recording An education system server has been proposed (see Patent Document 1).
[0005] 特許文献 1:特開 2005— 107378号公報 [0005] Patent Document 1: Japanese Patent Laid-Open No. 2005-107378
特許文献 2:特開 2002— 15007号公報  Patent Document 2: JP 2002-15077
特許文献 3 :特開 2003— 132182号公報  Patent Document 3: Japanese Patent Laid-Open No. 2003-132182
特許文献 4 :特開 2000— 236820号公報  Patent Document 4: Japanese Patent Laid-Open No. 2000-236820
特許文献 5:特開 2002— 123669号公幸  Patent Document 5: Japanese Patent Publication No. 2002-123669
[0006] また、店舗等の施設の衛生状態を管理するシステムとして、複数の食品工場を登録 し、食品工場から得た衛生情報を管理して有効利用するシステムであって、衛生情 報管理サーバと、測定機器とを備え、測定機器は、各食品工場において衛生検査を 行い、検査結果であるデータ (衛生情報)を衛生情報管理サーバに送るものが提案さ れている(特許文献 2参照)。 [0006] Further, as a system for managing the sanitary condition of facilities such as stores, a system that registers a plurality of food factories, manages sanitary information obtained from the food factories, and effectively uses the sanitary information management server. And a measuring device, and the measuring device performs a hygiene inspection in each food factory and sends data (hygiene information) as an inspection result to a hygiene information management server (see Patent Document 2). .
また、食品についての衛生検査報告をサーバに送信する技術 (例えば、特許文献 In addition, technology to send a hygiene inspection report about food to a server (for example, patent literature
3)、衛生管理データが基準から逸脱している力、を判別し、逸脱している場合は是正 情報を記憶手段より取得し表示する技術 (例えば、特許文献 4)、従業者の学習につ いて技術情報をサーバに格納し、それを検索することにより情報取得する技術 (例え ば、特許文献 5)などが提案されている。 3) The technology that discriminates the power that the hygiene management data deviates from the standard, and if it deviates, the technology that acquires and displays the correction information from the storage means (for example, Patent Document 4), For example, a technology for acquiring information by storing technical information in a server and retrieving it (for example, Patent Document 5) has been proposed.
発明の開示  Disclosure of the invention
発明が解決しょうとする課題  Problems to be solved by the invention
[0007] 上記特許文献 1記載の技術によれば、確かに、離れた場所に!/、るクライアント相手 に対しても、無用な人件費やコストをかけることなぐ教育や試験を行うことができ、ク ライアントの数が多くても対応できる。 [0007] According to the technology described in Patent Document 1 above, it is possible to perform education and testing without incurring unnecessary labor costs and costs even for remote clients! Even if the number of clients is large, it can be handled.
しかしながら、ただ問題をクライアントに送信し、採点等するだけでは、教育効果が 低いし、各店舗や施設の衛生状況に応じて、的確な教育等を従業員等に施すことが できなかった。リアルタイムな教育こそが衛生教育としては効果的である。  However, just sending the problem to the client and scoring it has a low educational effect, and it has not been possible to provide employees with appropriate education according to the hygiene status of each store or facility. Real-time education is effective as hygiene education.
また、上記特許文献 2記載の技術では、衛生情報を集約させることができるが、当 該衛生情報が有効に利用し、施設等の衛生状態の改善等に役立てる技術は示され ていない。  In addition, the technique described in Patent Document 2 can collect hygiene information, but does not show a technique that effectively uses the hygiene information and helps improve the sanitary condition of facilities and the like.
[0008] そこで、本発明は、各種店舗や施設等の衛生状況に応じて、当該施設等で働く従 業員等に的確な情報を配信し、当該従業員等の衛生に対する意識と認識を高めるこ とを目的とする。 [0008] Therefore, the present invention is based on the sanitation situation of various stores and facilities, etc. The purpose is to deliver accurate information to employees, etc., and to raise awareness and awareness of hygiene of the employees.
課題を解決するための手段  Means for solving the problem
[0009] そこで、上記目的を達成するため、本発明の一の観点に係る情報配信装置は、所 定の施設に従事するユーザが利用するユーザ端末とネットワークを介して通信可能 に構成され、上記ユーザ端末に対して、上記施設の衛生状況に応じた衛生情報を 配信して、上記ユーザの教育を行う装置であって、上記衛生状況に応じた衛生情報 を記憶する衛生情報記憶手段と、上記施設における所定の検査箇所ごとに、予め設 定された基準値を所定の項目ごとに分類して記憶する基準値記憶手段と、上記施設 における所定の検査箇所ごとに測定された上記項目ごとの測定値に基づき、上記基 準値記憶手段を参照して、当該測定値が上記基準値を超える項目を特定する項目 特定手段と、上記衛生情報記憶手段を参照して、上記特定した項目をキーワードと して含む衛生情報を検索し、検索の結果発見した衛生情報を抽出する衛生情報検 索手段と、上記抽出した衛生情報を、上記ユーザ端末に対して送信する衛生情報配 信手段とを有することを特徴とする。  [0009] Therefore, in order to achieve the above object, an information distribution apparatus according to an aspect of the present invention is configured to be able to communicate with a user terminal used by a user engaged in a predetermined facility via a network. A device for delivering hygiene information according to the hygiene status of the facility to the user terminal and educating the user, and a hygiene information storage means for storing the hygiene information according to the hygiene status; Reference value storage means for classifying and storing preset reference values for each predetermined item for each predetermined inspection location in the facility, and measurement for each item measured for each predetermined inspection location in the facility Based on the value, referring to the reference value storage means, the item specifying means for specifying the item whose measured value exceeds the reference value and the hygiene information storage means are referred to, and the specified item is determined as a keyword. And a hygiene information search means for extracting the hygiene information found as a result of the search, and a hygiene information distribution means for transmitting the extracted hygiene information to the user terminal. It is characterized by that.
[0010] また、上記ユーザ端末から、当該ユーザ端末に対して送信した問題に対する回答 を受信する回答受信手段と、上記受信した回答を、上記衛生情報記憶手段を参照し て、当該回答に係る問題と関連付けて記憶されている解答と照合する照合手段と、を 有し、上記衛生情報記憶手段は、問題と、当該問題に対する解答とを関連付けて記 憶し、上記衛生情報検索手段は、上記衛生情報記憶手段を参照して、上記特定した 項目をキーワードとして含む問題を検索し、検索の結果発見した問題を抽出し、上記 衛生情報配信手段は、上記抽出した問題を、上記ユーザ端末に対して送信するもの としてあよい。  [0010] In addition, an answer receiving unit that receives an answer to the problem transmitted from the user terminal to the user terminal, and the received answer is referred to the sanitary information storage unit. And the hygiene information storage means stores the problem and the answer to the problem in association with each other, and the hygiene information search means includes the hygiene information search means. By referring to the information storage means, search for a problem including the identified item as a keyword, extract the problem found as a result of the search, and the sanitary information distribution means sends the extracted problem to the user terminal. It is good as something to send.
[0011] また、上記施設における所定の検査箇所ごとに、上記項目ごとの測定値を測定す る測定装置とネットワークを介して通信可能に構成され、上記測定装置から、上記施 設における所定の検査箇所ごとに測定された上記項目ごとの測定値を受信する測定 値受信手段、を有するものとしてもよい。  [0011] In addition, for each predetermined inspection location in the facility, it is configured to be able to communicate via a network with a measuring device that measures the measurement value for each item, and from the measuring device, the predetermined inspection in the facility It may have a measurement value receiving means for receiving a measurement value for each item measured for each location.
[0012] また、本発明の別の観点に係る情報配信方法は、所定の施設に従事するユーザが 利用するユーザ端末とネットワークを介して通信可能に構成され、上記衛生状況に 応じた衛生情報を記憶する衛生情報記憶手段と、上記施設における所定の検査箇 所ごとに、予め設定された基準値を所定の項目ごとに分類して記憶する基準値記憶 手段とを有するコンピュータにより、上記ユーザ端末に対して、上記施設の衛生状況 に応じた衛生情報を配信して、上記ユーザの教育を行う方法であって、上記施設に おける所定の検査箇所ごとに測定された上記項目ごとの測定値に基づき、上記基準 値記憶手段を参照して、当該測定値が上記基準値を超える項目を特定する処理と、 上記衛生情報記憶手段を参照して、上記特定した項目をキーワードとして含む衛生 情報を検索し、検索の結果発見した衛生情報を抽出する処理と、上記抽出した衛生 情報を、上記ユーザ端末に対して送信する処理とを行うことを特徴とする。 [0012] Also, an information distribution method according to another aspect of the present invention is provided by a user engaged in a predetermined facility. Sanitary information storage means configured to be able to communicate with a user terminal to be used via a network and storing hygiene information according to the hygiene situation, and a reference value set in advance for each predetermined inspection location in the facility. By a computer having a reference value storage means for classifying and storing for each predetermined item, hygiene information corresponding to the hygiene status of the facility is distributed to the user terminal to educate the user. A process for identifying an item whose measured value exceeds the reference value by referring to the reference value storage means based on the measured value for each item measured at each predetermined inspection location in the facility. Referring to the hygiene information storage means, search for hygiene information including the specified item as a keyword, and extract the hygiene information found as a result of the search, and the extraction Sanitary information, and performs a process of transmitting to said user terminal.
[0013] また、本発明の更に別の観点に係るコンピュータプログラムは、所定の施設に従事 するユーザが利用するユーザ端末とネットワークを介して通信可能に構成され、上記 衛生状況に応じた衛生情報を記憶する衛生情報記憶手段と、上記施設における所 定の検査箇所ごとに、予め設定された基準値を所定の項目ごとに分類して記憶する 基準値記憶手段とを有するコンピュータを、上記ユーザ端末に対して、上記施設の 衛生状況に応じた衛生情報を配信して、上記ユーザの教育を行う情報配信装置とし て機能させるためのコンピュータプログラムであって、上記コンピュータに対して、上 記施設における所定の検査箇所ごとに測定された上記項目ごとの測定値に基づき、 上記基準値記憶手段を参照して、当該測定値が上記基準値を超える項目を特定す る処理と、上記衛生情報記憶手段を参照して、上記特定した項目をキーワードとして 含む衛生情報を検索し、検索の結果発見した衛生情報を抽出する処理と、上記抽出 した衛生情報を、上記ユーザ端末に対して送信する処理とを実行させる。 [0013] Further, a computer program according to still another aspect of the present invention is configured to be communicable via a network with a user terminal used by a user engaged in a predetermined facility, and stores sanitary information corresponding to the sanitary situation. A computer having hygiene information storage means for storing and reference value storage means for classifying and storing preset reference values for each predetermined item for each predetermined inspection location in the facility is stored in the user terminal. On the other hand, a computer program for distributing hygiene information according to the hygiene status of the facility and causing the user to function as an information distribution device for educating the user, the computer program for the predetermined facility in the facility Based on the measured value of each item measured at each inspection point, the measured value exceeds the reference value with reference to the reference value storage means. A process for identifying eyes, a process for retrieving hygiene information including the identified item as a keyword with reference to the hygiene information storage means, and extracting hygiene information found as a result of the search, and the extracted hygiene information Is transmitted to the user terminal.
発明の効果  The invention's effect
[0014] リアルタイムな教育と情報提供により、就職して間もない従業員も意識と認識を高め ること力 Sでさる。  [0014] Through real-time education and information provision, employees who have just found a job can increase their awareness and awareness.
本発明によれば、各種店舗や施設等の衛生状況に応じて、当該施設等で働く従業 員等に的確な情報を配信し、当該従業員等の衛生に対する意識と認識を高めること ができる。 発明を実施するための最良の形態 According to the present invention, accurate information can be distributed to employees working at the facilities, etc., according to the hygiene status of various stores and facilities, and the hygiene awareness and awareness of the employees can be enhanced. BEST MODE FOR CARRYING OUT THE INVENTION
[0015] 次に、本発明の実施形態について、図を参照して説明する。 Next, an embodiment of the present invention will be described with reference to the drawings.
図 1に示されるように、本実施形態に係るシステムの全体構成は、情報配信装置 1、 ユーザ端末 2、測定装置 3からなり、これらはインターネットを介して相互に通信可能 に構成されている。  As shown in FIG. 1, the overall configuration of the system according to this embodiment includes an information distribution device 1, a user terminal 2, and a measurement device 3, which are configured to be able to communicate with each other via the Internet.
[0016] 情報配信装置 1は、本システムに係るサービスを提供する事業者の元に設置され、 CPU (Central Processing Unit)と、 CPUが実行するコンピュータプログラムと、 RAM (Random Access Memory)などの内部メモリ及びハードディスクドライブ などの外部記憶装置などにより、衛生情報記憶部 11、基準値記憶部 12、項目特定 処理部 13、検索処理部 14、通信処理部 15、ユーザ情報記憶部 16からなる機能ブ ロックを構成することができる。  [0016] The information distribution apparatus 1 is installed in a business provider that provides services related to the system, and includes an internal processing unit such as a CPU (Central Processing Unit), a computer program executed by the CPU, and a RAM (Random Access Memory). A functional block consisting of a hygiene information storage unit 11, a reference value storage unit 12, an item identification processing unit 13, a search processing unit 14, a communication processing unit 15, and a user information storage unit 16 by an external storage device such as a memory and a hard disk drive. Can be configured.
[0017] 衛生情報記憶部 11は、ユーザ端末 2に対して配信される衛生情報を記憶すること ができる記憶部である。  The sanitary information storage unit 11 is a storage unit that can store sanitary information distributed to the user terminal 2.
この衛生情報記憶部 11には、例えば図 2に示すように、施設内を衛生的に管理す るために有用な衛生情報 41が複数、記憶されている。  For example, as shown in FIG. 2, the hygiene information storage unit 11 stores a plurality of hygiene information 41 useful for hygienically managing the inside of the facility.
[0018] 基準値記憶部 12は、施設内が衛生的な状態にあるものとして許容される、温度や 湿度等の項目の基準値を記憶する記憶部である。この基準値記憶部 12には、例え ば図 3に示すように、ユーザ名 51と、ユーザが従事等する施設内の検査箇所 52と、 当該検査箇所における温度 53、湿度 54、生菌のコロニー数 55の基準値とが記憶さ れている。なお、生菌のコロニー数 55は、更に生菌の種類に応じた基準値が記憶さ れている。  [0018] The reference value storage unit 12 is a storage unit that stores reference values of items such as temperature and humidity that are allowed to be in a sanitary state in the facility. For example, as shown in FIG. 3, the reference value storage unit 12 includes a user name 51, an inspection location 52 in the facility where the user is engaged, a temperature 53, a humidity 54, and a colony of viable bacteria at the inspection location. The reference value of Equation 55 is stored. For the number of viable colonies 55, a reference value corresponding to the type of viable bacteria is further stored.
この基準値は、例えば、本発明に係るサービスを提供する事業者等が設定すること ができる。  This reference value can be set by, for example, a business provider that provides the service according to the present invention.
[0019] 項目特定処理部 13は、所定の検査箇所ごとに測定された、温度等の項目ごとの測 定値に基づき、基準値記憶部 12を参照して、当該測定値が基準値を超える項目を 特定する処理を行う。  [0019] The item identification processing unit 13 refers to the reference value storage unit 12 based on the measured value for each item such as temperature measured for each predetermined inspection location, and the item whose measured value exceeds the reference value. Process to identify.
当該処理は、例えば図 4に示すような、測定装置 2から受信した検査箇所ごとの測 定値と、基準値とを対比し、測定値が基準値を超える項目を特定する。図 3及び図 4 の例では、検査箇所「食器」について、「ブドウ球菌」の項目力 基準値を超えている と特定される。 In this processing, for example, as shown in FIG. 4, the measured value for each inspection point received from the measuring device 2 is compared with the reference value, and the item whose measured value exceeds the reference value is specified. Figures 3 and 4 In this example, it is specified that the inspection point “tableware” exceeds the item strength standard value of “staphylococci”.
[0020] 検索処理部 14は、項目特定処理部 13により、測定値が基準値を超えていると特定 された項目をキーワードとして、衛生情報記憶部 1 1を参照し、当該キーワードを含む 衛生情報を検索して、検索の結果発見した衛生情報を抽出する処理を行う。  [0020] The search processing unit 14 refers to the hygiene information storage unit 11 with the item specified by the item specifying processing unit 13 as having a measured value exceeding the reference value as a keyword, and includes the hygiene information including the keyword. And the process of extracting the hygiene information found as a result of the search.
図 3及び図 4の例において、項目特定処理部 13が、「ブドウ球菌」の項目力 基準 値を超えていると特定した場合には、当該「ブドウ球菌」という語句をキーワードとして 、衛生情報記憶部 11に記憶されている全衛生情報について、当該キーワードを含む 衛生情報を検索する。また、当該検索処理は、例えば、テキストデータ等として記憶 されている全衛生情報について、形態素解析を行うことによって、当該キーワードを 含む衛生情報を検索し、当該検索の結果発見した衛生情報を衛生情報記憶部 11 力 抽出する。  In the example of FIGS. 3 and 4, when the item identification processing unit 13 identifies that the item strength standard value of “staphylococci” is exceeded, the word “staphylococci” is used as a keyword to store the hygiene information. For all hygiene information stored in Part 11, search for hygiene information that includes the keyword. In addition, for example, the search process searches sanitation information including the keyword by performing morphological analysis on all sanitation information stored as text data, etc., and the sanitation information found as a result of the search is searched for sanitation information. Memory 11 Extracts force.
[0021] 通信処理部 15は、ユーザ端末 2、測定装置 3との間でインターネット等の通信回線 を介して所定のプロトコルに従!/、、データの送受信処理を行う。  The communication processing unit 15 performs data transmission / reception processing between the user terminal 2 and the measuring apparatus 3 according to a predetermined protocol via a communication line such as the Internet.
[0022] ユーザ情報記憶部 16は、ユーザ端末 2を利用するユーザに関する情報を記憶する 記憶部である。このユーザ情報記憶部 16には、例えば図 5に示すように、各ユーザご とに、ユーザ名 71、ユーザ端末 2のメールアドレス 72、ユーザが従事等する施設ごと に、当該施設を識別するために発行された所属施設 ID73が記憶されている。  [0022] The user information storage unit 16 is a storage unit that stores information about a user who uses the user terminal 2. In this user information storage unit 16, for example, as shown in FIG. 5, for each user, the user name 71, the mail address 72 of the user terminal 2, and the facility where the user is engaged are identified. The affiliated facility ID 73 issued to is stored.
[0023] ユーザ端末 2は、本発明に係るシステムにおいて情報配信装置 1から衛生情報の 配信を受けるユーザが利用する端末である。このユーザは、例えば、飲食店や病院 等の施設の従業者や責任者等である。そして、このユーザ端末 2は、例えば、いわゆ る携帯電話機、 PDA (Personal Digital Assistants)端末、いわゆるパーソナル コンピュータ等で構成することができ、インターネットや携帯電話等の通信回線を介し て、キーボード等からのデータの入力を行うための入力部 21、データをディスプレイ やスピーカから出力するための出力部 22、インターネット通信を可能とするための所 定の Webブラウザ等の通信処理部 23を有して!/、る。  [0023] The user terminal 2 is a terminal used by a user who receives distribution of hygiene information from the information distribution apparatus 1 in the system according to the present invention. This user is, for example, an employee or person responsible for a restaurant or a hospital. The user terminal 2 can be composed of, for example, a so-called mobile phone, a PDA (Personal Digital Assistants) terminal, a so-called personal computer, and the like via a communication line such as the Internet or a mobile phone. It has an input unit 21 for inputting data, an output unit 22 for outputting data from a display or a speaker, and a communication processing unit 23 such as a predetermined web browser for enabling Internet communication! /
[0024] 測定装置 3は、ユーザが従事等する施設内において、手洗い場やトイレなど、所定 の検査箇所に取り付けられた装置であって、当該検査箇所における温度、湿度、生 菌のコロニー数等の衛生状態を測定することができる。この測定装置 3は、いわゆる データ口ガーであって、 CPUと、 CPUが実行するコンピュータプログラムと、 RAMな どの内部メモリ及びノヽードディスクドライブなどの外部記憶装置などにより、測定部 31 、通信処理部 32からなる機能ブロックを構成することができる。 [0024] The measuring device 3 is a device attached to a predetermined inspection location, such as a hand washing place or a toilet, in a facility where the user is engaged, and the temperature, humidity, and life at the inspection location. Hygiene conditions such as the number of colonies of fungi can be measured. The measuring device 3 is a so-called data porter, and includes a CPU 31, a computer program executed by the CPU, an internal memory such as a RAM, and an external storage device such as a node disk drive. A functional block consisting of part 32 can be constructed.
測定部 31は、所定の検査箇所における温度、湿度、生菌のコロニー数等の値を測 定する処理を行う。この測定部 31は、 2値化等によって生菌数を計測するコロニー力 ゥンター、温度や湿度等を測定するセンサー等からなる。  The measuring unit 31 performs processing for measuring values such as temperature, humidity, and the number of viable colonies at a predetermined inspection location. The measuring unit 31 includes a colony force counter that measures the number of viable bacteria by binarization and the like, a sensor that measures temperature, humidity, and the like.
通信処理部 32は、情報配信装置 1との間でインターネット等の通信回線を介して所 定のプロトコルに従い、データの送受信処理を行う。  The communication processing unit 32 performs data transmission / reception processing with the information distribution apparatus 1 according to a predetermined protocol via a communication line such as the Internet.
[0025] 続いて、測定装置 3から所定の検査箇所における測定値を受信してから、ユーザ端 末 2に対して衛生情報を配信するまでの一連の処理の流れについて、図 6を参照し て説明する。 [0025] Subsequently, with reference to FIG. 6, the flow of a series of processes from the reception of the measurement value at the predetermined inspection location from the measurement device 3 to the delivery of the hygiene information to the user terminal 2 will be described. explain.
まず、測定装置 3は、測定部 31により、所定の検査箇所について、温度等の所定 の項目の値を測定する( S 101 )。  First, the measuring apparatus 3 uses the measuring unit 31 to measure the value of a predetermined item such as a temperature at a predetermined inspection location (S 101).
そして、測定が終了し測定値が出ると、通信処理部 32により、測定値 3が設置され ている施設の所属施設 IDと共に、当該測定値が情報配信装置 1に対して送信される (S 102)。  When the measurement is completed and the measurement value is output, the communication processing unit 32 transmits the measurement value to the information distribution apparatus 1 together with the facility ID of the facility where the measurement value 3 is installed (S 102 ).
[0026] 情報配信装置 1は、通信処理部 15により、測定装置 3から測定値を受信すると、基 準値記憶部 12を参照して、当該測定値と基準値とを対比して、測定値が基準値を超 える項目を特定する(S 103)。  [0026] When the communication processing unit 15 receives the measurement value from the measurement device 3, the information distribution device 1 refers to the reference value storage unit 12, compares the measurement value with the reference value, and measures the measurement value. Items that exceed the reference value are identified (S103).
当該処理は、例えば、測定値と基準値とを対応する各項目ごとに対比し、その結果 For example, the processing compares the measured value with the reference value for each corresponding item, and the result
、検査箇所「食器」について、「ブドウ球菌」の生菌のコロニー数の項目の基準値が 5The standard value of the colony count of live bacteria of “staphylococci” is 5
00であるにもかかわらず、測定値が、それを超える 600であった場合には、「ブドウ球 菌」の項目が基準値を超えて!/、ると特定される。 If the measured value is 600 exceeding that, even though it is 00, the item “staphylococci” exceeds the reference value! /.
[0027] そして、検索処理部 14は、衛生情報記憶部 11を参照して、上記特定した項目をキ 一ワードとして含む衛生情報を検索し、検索の結果発見した衛生情報を抽出する(S[0027] Then, the search processing unit 14 refers to the hygiene information storage unit 11, searches for hygiene information including the identified item as a keyword, and extracts the hygiene information found as a result of the search (S
104)。 104).
当該検索処理は、例えば、テキストデータ等として記憶されている全衛生情報につ いて、形態素解析を行うことによって、上記の通り特定された項目である「ブドウ球菌」 なる語句をキーワードとして含む衛生情報を検索し、当該検索の結果発見した衛生 情報を衛生情報記憶部 11から抽出する。 The search process is performed on, for example, all hygiene information stored as text data or the like. By performing morphological analysis, search for hygiene information that includes the phrase “staphylococci”, which is the item identified above, as a keyword, and extract the hygiene information found as a result of the search from the hygiene information storage unit 11. To do.
こうして抽出された衛生情報は、ユーザ情報記憶部 16を参照して、上記測定装置 3 力も受信した所属施設 IDと関連付けて記憶されているユーザのユーザ端末 2に対し て、通信処理部 15により送信される(S105)。  The hygiene information extracted in this way is transmitted by the communication processing unit 15 to the user terminal 2 of the user stored in association with the belonging facility ID that has also received the above-described measuring device 3 power with reference to the user information storage unit 16. (S105).
[0028] これにより、各種店舗や施設等の衛生状況に応じて、当該施設等で働く従業員等 であるユーザに的確な情報を配信することができるので、当該ユーザの衛生に対す る意識と認識を高めることができる。 [0028] Thereby, according to the hygiene situation of various stores and facilities, accurate information can be distributed to users who are employees or the like working in the facilities, so that the user's awareness of hygiene and Awareness can be increased.
[0029] 次に、本発明の別の実施の形態について図 7を参照して説明する。図 7に示すよう に、本実施形態に係るシステムの全体構成は、情報配信装置 8、ユーザ端末 2、測定 装置 3からなり、これらはインターネットを介して相互に通信可能に構成されている。  Next, another embodiment of the present invention will be described with reference to FIG. As shown in FIG. 7, the overall configuration of the system according to this embodiment includes an information distribution device 8, a user terminal 2, and a measurement device 3, which are configured to communicate with each other via the Internet.
[0030] 情報配信装置 8は、本システムに係るサービスを提供する事業者の元に設置され、 CPUと、 CPUが実行するコンピュータプログラムと、 RAM (などの内部メモリ及びハ ードディスクドライブなどの外部記憶装置などにより、衛生情報記憶部 81、基準値記 憶部 82、項目特定処理部 83、検索処理部 84、通信処理部 85、ユーザ情報記憶部 86、照合処理部 87からなる機能ブロックを構成することができる。  [0030] The information distribution device 8 is installed at the provider of the service related to the system, and includes a CPU, a computer program executed by the CPU, and an internal memory such as a RAM (such as a hard disk drive). By using an external storage device, etc., a functional block comprising a hygiene information storage unit 81, a reference value storage unit 82, an item identification processing unit 83, a search processing unit 84, a communication processing unit 85, a user information storage unit 86, and a verification processing unit 87 is provided. Can be configured.
なお、基準値記憶部 82は、項目特定処理部 83、通信処理部 85、ユーザ情報記憶 部 86は、上述した実施形態における基準値記憶部 12、項目特定処理部 13、通信 処理部 15、ユーザ情報記憶部 16に対応し、これらと同一の機能を有する。  The reference value storage unit 82 is the item identification processing unit 83, the communication processing unit 85, and the user information storage unit 86 is the reference value storage unit 12, the item identification processing unit 13, the communication processing unit 15, and the user in the above-described embodiment. It corresponds to the information storage unit 16 and has the same functions as these.
[0031] 衛生情報記憶部 81は、ユーザ端末 2に対して配信される問題、解答等からなる衛 生情報を記憶することができる記憶部である。  [0031] The hygiene information storage unit 81 is a storage unit that can store hygiene information including questions, answers, and the like distributed to the user terminal 2.
この衛生情報記憶部 81には、例えば図 8に示すように、施設内を衛生的に管理す るために有用な問題 82ごとに、当該問題を識別する問題 ID81、当該問題に対する 解答 83、解説 84、当該問題が属する分類 85が記憶されている。  In this hygiene information storage unit 81, for example, as shown in FIG. 8, for each problem 82 useful for hygienically managing the facility, a problem ID 81 for identifying the problem, an answer 83 to the problem, an explanation 84, Classification 85 to which the problem belongs is stored.
[0032] 検索処理部 84は、項目特定処理部 83により、測定値が基準値を超えていると特定 された項目をキーワードとして、衛生情報記憶部 81を参照し、当該キーワードを含む 問題を検索して、検索の結果発見した問題と当該問題の問題 IDとを抽出する処理を 行う。 [0032] The search processing unit 84 refers to the hygiene information storage unit 81 using the item identified by the item identification processing unit 83 as the measured value exceeding the reference value as a keyword, and searches for a problem including the keyword. To extract the problem found as a result of the search and the problem ID of the problem Do.
[0033] 照合処理部 87は、ユーザ端末 2から受信した回答を、衛生情報記憶部 81に記憶さ れている解答と照合し、当該回答の正否を判断する処理を行う。  The collation processing unit 87 performs a process of collating the answer received from the user terminal 2 with the answer stored in the sanitary information storage unit 81 and determining whether the answer is correct.
[0034] 続いて、測定装置 3から所定の検査箇所における測定値を受信してから、ユーザ 端末 2に対して問題を配信し、ユーザに当該問題についての成績を送信するまでの 一連の処理の流れについて、図 9を参照して説明する。 [0034] Subsequently, a series of processes from receiving a measurement value at a predetermined inspection location from the measurement device 3 to distributing a problem to the user terminal 2 and transmitting a result about the problem to the user The flow will be described with reference to FIG.
[0035] まず、測定装置 3は、測定部 31により、所定の検査箇所について、温度等の所定 の項目の値を測定する(S201)。 First, the measuring apparatus 3 uses the measuring unit 31 to measure the value of a predetermined item such as temperature for a predetermined inspection location (S201).
そして、測定が終了し測定値が出ると、通信処理部 32により、測定値 3が設置され ている施設の所属施設 IDと共に、当該測定値が情報配信装置 1に対して送信される When the measurement is finished and the measurement value is output, the communication processing unit 32 transmits the measurement value to the information distribution apparatus 1 together with the facility ID of the facility where the measurement value 3 is installed.
(S202)。 (S202).
[0036] 情報配信装置 1は、通信処理部 85により、測定装置 3から測定値を受信すると、基 準値記憶部 82を参照して、当該測定値と基準値とを対比して、測定値が基準値を超 える項目を特定する(S203)。  [0036] When the communication processing unit 85 receives the measurement value from the measurement device 3, the information distribution device 1 refers to the reference value storage unit 82, compares the measurement value with the reference value, and determines the measurement value. Items that exceed the reference value are identified (S203).
当該処理は、例えば、測定値と基準値とを対応する各項目ごとに対比し、その結果 、検査箇所「食器」について、「ブドウ球菌」の生菌のコロニー数の項目の基準値が 5 00であるにもかかわらず、測定値が、それを超える 600であった場合には、「ブドウ球 菌」の項目が基準値を超えて!/、ると特定される。  In this process, for example, the measured value and the reference value are compared for each corresponding item, and as a result, the reference value of the colony count of viable bacteria of “staphylococci” is 500 0 However, if the measured value exceeds 600, the item “staphylococci” exceeds the reference value! /.
[0037] そして、検索処理部 84は、衛生情報記憶部 81を参照して、上記特定した項目をキ 一ワードとして含む問題を検索し、検索の結果発見した問題を、当該問題の問題 ID と共に抽出する(S204)。  [0037] Then, the search processing unit 84 refers to the hygiene information storage unit 81 to search for a problem including the identified item as a keyword, and finds the problem found as a result of the search together with the problem ID of the problem. Extract (S204).
当該検索処理は、例えば、テキストデータ等として記憶されている全問題について 、形態素解析を行うことによって、上記の通り特定された項目である「ブドウ球菌」なる 語句をキーワードとして含む問題を検索し、当該検索の結果発見した問題を衛生情 報記憶部 81から抽出する。  The search process, for example, searches for all problems stored as text data or the like by searching for problems that include the word “staphylococcus” as an item as a keyword by performing morphological analysis. The problem found as a result of the search is extracted from the hygiene information storage unit 81.
[0038] 通信処理部 85は、ユーザ情報記憶部 16を参照して、上記測定装置 3から受信した 所属施設 IDと関連付けて記憶されているユーザのユーザ端末 2に対して、試験を実 施する旨の通知を送信する(S205)。そして、ユーザ端末 2から、試験問題の送信要 求が送信され (S206)、当該送信要求を受信すると、上記抽出された問題を一問ず つ送信する(S207)。 [0038] The communication processing unit 85 refers to the user information storage unit 16 and performs a test on the user terminal 2 of the user stored in association with the affiliation facility ID received from the measurement device 3. A notification to that effect is transmitted (S205). Then, user terminal 2 needs to send an exam question. When a request is transmitted (S206) and the transmission request is received, the extracted problems are transmitted one by one (S207).
なお、問題の送信においては、問題と共に、当該問題の問題 ID及びユーザ IDを 同時に送信する。  When sending a problem, the problem ID and user ID of the problem are sent together with the problem.
[0039] ユーザ端末 2は、情報配信装置 1から問題と、当該問題の問題 IDを受信すると、当 該問題に解く。 (S208)。ここで、ユーザ端末 2の出力部 22によりディスプレイ等に表 示される画面の一例は、図 10に示すように、問題 101、問題に対する選択肢 102、 次の処理への移行を要求する「次へ」ボタン 103からなる。ユーザは、問題 101を読 み、 自らが正解であると思った選択肢 102の所定のチェック欄にチェックを入れ、「次 へ」ボタン 103を押下する。当該操作により、通信処理部 23は、問題に対する回答と 、問題 ID及びユーザ IDを情報配信装置 1に対して送信する(S209)。  [0039] When the user terminal 2 receives the problem and the problem ID of the problem from the information distribution apparatus 1, the user terminal 2 solves the problem. (S208). Here, as shown in FIG. 10, an example of the screen displayed on the display or the like by the output unit 22 of the user terminal 2 is “Next” requesting the problem 101, the option 102 for the problem, and the transition to the next process. Button 103. The user reads the question 101, puts a check in a predetermined check box of the option 102 that he / she thinks is correct, and presses the “Next” button 103. By this operation, the communication processing unit 23 transmits the answer to the problem, the problem ID, and the user ID to the information distribution apparatus 1 (S209).
[0040] これに応じて、通信処理部 85は、最初の問題を送信したのと同様の処理により、次 の問題と、当該問題に係る問題 IDとをユーザ端末 2に対して送信する(S210)。 通信処理部 85は、検索処理部 84により抽出された全ての問題について、ユーザ 端末 2に対して送信し、その回答をユーザ端末 2から受信する処理を行う。  In response to this, the communication processing unit 85 transmits the next problem and the problem ID related to the problem to the user terminal 2 by the same process as that for transmitting the first problem (S210). ). The communication processing unit 85 performs processing for transmitting all the problems extracted by the search processing unit 84 to the user terminal 2 and receiving responses from the user terminal 2.
[0041] ユーザ端末 2が、最後の問題の回答と、当該問題に係る問題 IDとを情報配信装置  [0041] The user terminal 2 sends the answer to the last problem and the problem ID related to the problem to the information distribution apparatus.
1に対して送信すると(S211)、通信処理部 85により、当該問題と問題 IDとを受信し た後、照合処理部 87により、受信した回答を、衛生情報記憶部 81に記憶されている 解答と照合し、その正否を判定する(S212)。  1 (S211), the communication processing unit 85 receives the problem and the problem ID, and then the matching processing unit 87 stores the received answer in the hygiene information storage unit 81. And the correctness is determined (S212).
当該処理は、回答ごとに、当該回答と共に受信した問題 IDに基づき、衛生情報記 憶部 81に記憶されている当該問題 IDに係る解答とを対比することにより行われる。  The processing is performed for each answer by comparing the answer related to the problem ID stored in the hygiene information storage unit 81 based on the problem ID received together with the answer.
[0042] 全ての回答について、その正否を照合し終えると、当該正否と、問題ごとの解答及 び解説、さらには問題が属する分類ごとの正解率をグラフ化したデータからなる、ュ 一ザの成績情報がユーザ端末 2に対して送信される(S 213)。  [0042] When the correctness of all answers is verified, the correctness, the answers and explanations for each problem, and the correct rate for each category to which the problem belongs are graphed. The grade information is transmitted to the user terminal 2 (S213).
ユーザ端末 2が受信する成績情報は、例えば図 11に示すように、問題を実施した 実施日 111、解答したユーザ名 112、問題を解くのに要した所要時間 113、出題さ れた問題ごとの正否、解答、及び解説からなる成績表 114、問題の分類ごとの正解 率を示したグラフ 115からなる。 [0043] これにより、ユーザに対し、当該ユーザが従事等する施設における衛生状態に応じ た衛生情報を問題として配信することができ、ユーザは能動的に当該問題を解くため 、衛生に対する意識や知識をより高めることができる。 As shown in Fig. 11, for example, the performance information received by the user terminal 2 includes the implementation date 111 of the question, the user name 112 that answered the question, the time required 113 to solve the question, and each question that was asked. It consists of a gradebook 114 consisting of correctness, answers, and explanations, and a graph 115 showing the correctness rate for each question category. [0043] Thereby, hygiene information according to the hygiene condition in the facility where the user is engaged can be distributed as a problem to the user, and the user actively solves the problem. Can be further enhanced.
[0044] なお、本例においては、ユーザが従事等する施設における衛生状態についての情 報は、情報配信装置が測定装置から受信するものとしたが、実際に施設に赴いて衛 生調査を行った調査員等が、情報配信装置に対して当該調査結果を送信、ないし は直接入力等してもよい。  [0044] In this example, it is assumed that the information distribution device receives information on the sanitary condition at the facility where the user is engaged, etc., but the information distribution device receives the information from the measurement device. The surveyor may send the survey result to the information distribution apparatus or directly input the survey result.
[0045] また、上記実施例において、問題ごとに難易度を示すランクを設定すると共に、ュ 一ザに対して当該ランクを設定し、問題を抽出する際に、ユーザのランクと同じランク の問題を抽出するようにしてもよい。  [0045] Also, in the above embodiment, a rank indicating the difficulty level is set for each problem, and when the rank is set for the user and the problem is extracted, the problem having the same rank as the user's rank is set. May be extracted.
これにより、例えば、飲食店等のアルバイト店員については簡単な問題を出題し、 店舗責任者には難解な問題を出題するようにすることができ、ユーザのレベルに応じ て理解を深めさせることができる。  As a result, for example, a part-time employee such as a restaurant can give a simple question, and a store manager can ask a difficult question, which can deepen understanding according to the level of the user. it can.
[0046] 次に、食品店舗、レストラン等の飲食店や宿泊施設などにおいて、衛生管理を行う ためのシステムの例について説明する。  [0046] Next, an example of a system for performing hygiene management in a restaurant or an accommodation facility such as a food store or a restaurant will be described.
従来、食品店舗、レストラン等の飲食店や宿泊施設などにおいて、専門の調査員に よる衛生調査が行われている。この衛生調査は、一般的には、衛生管理について知 識を持った専門の調査員が各レストランや宿泊施設の厨房、手洗いなどに出向き、 予め検査する箇所やその基準が決められたチェック表に基づいて、検査箇所の生菌 を拭き取って培地に塗抹する。そして、その培地を検査施設に持ち帰って、検査施 設において、当該培地内の生菌を培養し、菌の生育状態から検査箇所の衛生状態 を調べる。  Conventionally, hygiene surveys have been conducted by specialists in food stores, restaurants and other restaurants and accommodation facilities. This hygiene survey is generally conducted by a specialized investigator who is knowledgeable about hygiene management in the kitchens and hand-washing of each restaurant and lodging facility, and in accordance with a check table in which the locations to be inspected and their standards are determined. Based on this, wipe the viable bacteria at the test site and smear the medium. Then, the medium is brought back to the inspection facility, and in the inspection facility, viable bacteria in the medium are cultured, and the hygienic condition of the inspection site is examined from the growth state of the bacteria.
[0047] しかしながら、このような衛生調査は、専門の調査員を各施設に派遣するために人 件費力 Sかかるし、衛生調査についての十分な知識をもった調査員は限られているた め、一度に調査できる施設の数には限界がある。  [0047] However, such a sanitation survey requires labor costs for dispatching specialized scientists to each facility, and there are only a limited number of scientists with sufficient knowledge about sanitation surveys. There are limits to the number of facilities that can be investigated at one time.
[0048] そこで、各食品工場における衛生計測に関する負担を軽減することを目的として、 複数の食品工場を登録し、食品工場力 得た衛生情報を管理して有効利用するシス テムであって、衛生管理サーバと、測定機器とを備え、測定機器は各食品工場にお いて衛生調査を行い、検査結果であるデータを衛生管理サーバに送るものが提案さ れている(特開 2002— 15007号公報など) [0048] Therefore, in order to reduce the burden on hygiene measurement at each food factory, a system that registers multiple food factories and manages and effectively uses the hygiene information obtained by the food factory. A management server and measuring equipment. Have been proposed to send sanitation surveys and send the inspection data to the sanitation management server (JP 2002-15077, etc.)
また、鶏の情報を記憶したタグを容器に取り付け、インターネット上に登録した鶏卵 に関する情報を、タグを読み取ることによりアクセス可能にする技術 (特開 2006— 55 108)、食品工場の衛生管理に作業者に対して IDタグを携帯させ、 ID番号を読み取 り、サーバ上の情報を参照することにより衛生管理を行う技術 (特開 2005— 107563 )、衛生検査の情報をネットワーク上のサーバで管理するシステム(特開 2002— 150 07)などが提案されている。  In addition, a tag that stores chicken information is attached to the container, and information on chicken eggs registered on the Internet can be accessed by reading the tag (JP 2006-55 108). Technology to perform hygiene management by carrying ID tag to person, reading ID number, and referring to information on server (JP 2005-107563), managing hygiene inspection information by server on network A system (Japanese Patent Laid-Open No. 2002-15007) has been proposed.
[0049] しかしながら、上述の技術では、衛生調査の対象となる各食品工場からデータを集 約させ、衛生調査結果に対する判断を行うにすぎず、各食品工場内において、いつ 、どこが、どのような衛生状態にあるかが正確とはいえず、的確に把握することもでき ない。 [0049] However, the above-described technology merely aggregates data from each food factory that is the subject of the hygiene survey and makes a judgment on the results of the hygiene survey. When, where, and what in each food factory It cannot be said that the state of hygiene is accurate and cannot be accurately grasped.
また、シャーレで培地を回収する場合、どのシャーレ(培地)がどの場所のもの力、、そ の画像と関連付けて保存しておくことが非常に煩わしかった。  In addition, when collecting the culture medium in the petri dish, it was very troublesome to store the petri dish (medium) in relation to the strength of which petri dish and the image.
[0050] そこで、本実施形態では、施設の衛生管理を行う装置であって、いつ、どこ力 どの ような衛生状態にあるかを的確に把握し、保存することができるものを提供する。  [0050] In view of this, the present embodiment provides an apparatus for managing the hygiene of a facility, which can accurately grasp and store when and where the force is in a sanitary state.
[0051] 本実施形態の具体的なシステムの構成について、図を参照して説明する。  A specific system configuration of the present embodiment will be described with reference to the drawings.
図 12に示されるように、本実施形態に係るシステムの全体構成は、衛生管理装置 2 01、クライアント端末 202、調査者端末 203からなり、これらはインターネットを介して 相互に通信可能に構成されている。  As shown in FIG. 12, the overall configuration of the system according to this embodiment includes a hygiene management device 201, a client terminal 202, and an investigator terminal 203, which are configured to be able to communicate with each other via the Internet. Yes.
[0052] クライアント端末 202は、本発明に係るシステムにより提供される衛生管理サービス を受ける者であって、例えば、食料品店、飲食店や宿泊施設等、衛生管理を要する 施設を運営するクライアントが利用する端末である。このクライアント端末 202は、例 えば、いわゆるカメラ付携帯電話機で構成することができ、 CCDカメラ等の画像撮影 部 221、バーコードを読み取ってデコードするバーコードリーダ等の識別情報読取部 222、インターネット等による通信によりデータの送受信を行う Webブラウザ及びメー ラー等の通信処理部 223、キーボード等によるデータの入力を行うための入力部 22 4、及び出力を行うための出力部 225、現在時刻を計時する計時部 26を有している。 [0053] 衛生管理装置 201は、本システムに係る衛生管理サービスを提供する事業者の元 に設置され、 CPU (Central Processing Unit)と、 CPUが実行するコンピュータ プログラム、 RAM (Random Access Memory)などの内部メモリ及びハードディ スクドライブなどの外部記憶装置などにより、調査情報記憶部 211、情報処理部 212 、通信処理部 213からなる機能ブロックを構成することができる。 [0052] The client terminal 202 is a person who receives the hygiene management service provided by the system according to the present invention. For example, a client operating a facility requiring hygiene management such as a grocery store, a restaurant, or an accommodation facility. It is a terminal to use. The client terminal 202 can be constituted by, for example, a so-called camera-equipped mobile phone, an image photographing unit 221 such as a CCD camera, an identification information reading unit 222 such as a barcode reader that reads and decodes a barcode, the Internet, etc. Communication processing unit 223 such as Web browser and mailer, data input / output unit 224 for data input by keyboard, etc., and output unit 225 for output, clocking the current time It has a timer 26. [0053] The hygiene management device 201 is installed under the business operator who provides the hygiene management service according to this system, and includes a CPU (Central Processing Unit), a computer program executed by the CPU, and a RAM (Random Access Memory). A functional block including the investigation information storage unit 211, the information processing unit 212, and the communication processing unit 213 can be configured by an external storage device such as an internal memory and a hard disk drive.
[0054] 調査情報記憶部 211は、クライアントの施設における衛生調査によって得られる調 查情報を記憶することができる記憶部である。この調査情報記憶部 211には、例えば 図 13に示すように、クライアント名 251、検査日 252、検査箇所 253、培地の種類 25 4、培地 ID255、検査箇所責任者 256、映像データ 257、調査結果 258を記憶する 欄が設けられている。  [0054] The survey information storage unit 211 is a storage unit that can store survey information obtained by hygiene surveys at client facilities. In the survey information storage unit 211, for example, as shown in FIG. 13, the client name 251, the test date 252, the test location 253, the culture medium type 25 4, the culture media ID 255, the test site manager 256, the video data 257, the survey results A column for storing 258 is provided.
クライアント名 251には、衛生調査を受けるクライアントを識別する識別情報としての 名称を記憶することができる。このクライアント名としては、クライアント IDでもよいし、 いずれを含んでもよい。  The client name 251 can store a name as identification information for identifying a client who receives a sanitary survey. This client name may be a client ID or any of them.
検査日 252には、クライアントが検査箇所の状態等を撮影した日時を記憶すること ができる。この検査日は、クライアント端末 202側で撮影した日時のデータを検査日と して E5C | 、 ' る。  The inspection date 252 can store the date and time when the client photographed the state of the inspection location. This inspection date is E5C |, 'the date and time data taken by the client terminal 202 as the inspection date.
検査箇所 253には、クライアントの施設内の検査箇所を記憶することができる。検査 箇所としては、手洗い場、流し台などの場所であってもよいし、またまな板などの各調 理器具であっても良い。これらは、予めどの場所を検査するかを決めておき、それぞ れの場所を撮影させることで検査することができる。  The inspection location 253 can store the inspection location in the client facility. The inspection location may be a place such as a hand washing place or a sink, or may be a control instrument such as a cutting board. These are, in advance to decide whether to test in advance any location, can be inspected by to shoot their respective locations.
培地の種類 254には、検査に用いられる培地の種類を記憶することができる。培地 の種類としては、例えば、標準寒天培地、デソキシコレート寒天培地、 MSEY等、検 查に応じて種々のものを用いることができ、いずれの種類のものであるかを記憶する こと力 Sでさる。  The type of medium 254 can store the type of medium used for the test. Various types of medium can be used depending on the test, such as standard agar medium, desoxycholate agar medium, MSEY, etc., and it is necessary to memorize which type is used.
培地 ID255は、培地およびそれを入れたシャーレを識別するためのユニークな識 別情報である。この培地 IDは、培地及びシャーレを識別する IDでもあり、どのシヤー レの培地がどの施設に送られ、どの検査に用いられたかを管理することができる。ま た、この培地 IDは、クライアント名 251、検査日 252、検査箇所 253、培地の種類 25 4等に関連付けられているため、この培地 IDにより、当該培地が検査に用いられたク ライアント名 251、検査日 252、検査箇所 253、培地の種類 254等を特定することが できる。 The medium ID 255 is unique identification information for identifying the medium and the petri dish containing the medium. This medium ID is also an ID for identifying a medium and a petri dish, and it is possible to control which shear medium is sent to which facility and which test is used. In addition, this medium ID includes client name 251, inspection date 252, inspection location 253, medium type 25 Since this medium ID is associated with 4 etc., it is possible to identify the client name 251, the inspection date 252, the inspection location 253, the medium type 254, etc. in which the medium was used for the inspection.
検査箇所責任者 256には、実際に検査を行った氏名や電話番号ないしは写真等、 責任者の情報を記憶することができる。この検査箇所責任者情報 56は、調査者端末 203で撮影される際に入力されたものである。  The inspection point manager 256 can store information on the person in charge, such as the name, telephone number, or photo of the actual inspection. This inspection point responsible person information 56 is input when the photograph is taken by the investigator terminal 203.
映像データ 257には、検査箇所や、検査箇所の生菌を塗抹する際の状況等を撮影 した映像データを記憶することができる。映像データは、 JPEGや GIF等の画像形式 による静止画像であってもよ!/、し、動画であってもよ!/、。  The video data 257 can store video data obtained by photographing the inspection location and the situation when smearing the live bacteria at the inspection location. Video data can be still images in JPEG, GIF, or other image formats! /, Or even video! /.
調査結果 258には、調査者が行った調査の結果を記憶することができる。この調査 結果は、調査者の判断、たとえば、 Aランク、 Bランク、 Cランクなどの評価や、その培 地を培養したときの写真などの画像、培地のコロニー数 (菌の数)及び種類(サルモ ネラ菌、ブドウ球菌など)などのデータを記憶することができる。  In the survey result 258, the results of the survey conducted by the surveyor can be stored. The results of this survey are based on the investigator's judgment, for example, the evaluation of rank A, rank B, rank C, etc., images such as photographs when the medium is cultured, the number of colonies (number of bacteria) and type (number of bacteria) Data such as Salmonella and Staphylococcus can be stored.
[0055] 通信処理部 213は、クライアント端末及び調査者端末との間でインターネットを介し て所定のプロトコルにしたがってデータの送受信処理を行う。 The communication processing unit 213 performs data transmission / reception processing between the client terminal and the investigator terminal via the Internet according to a predetermined protocol.
[0056] 次に、本実施形態に係るシステムにおいて、クライアントに対してシャーレに入れた 培地を発送してから、調査結果がクライアントに届くまでの処理の流れについて、図 を参照して説明する。 [0056] Next, in the system according to the present embodiment, the flow of processing from the shipment of the medium placed in the petri dish to the client until the investigation result reaches the client will be described with reference to the drawings.
まず、本実施形態において用いられるシャーレについて説明する。  First, the petri dish used in this embodiment will be described.
検査を行うための培地を入れたシャーレ 241には、図 14に示すようにタグ 242が添 付される。このタグ 242には、ノ ーコード 2242a、及び培地 ID2242bが印刷等により 記載されている。  As shown in FIG. 14, a tag 242 is attached to the petri dish 241 containing a medium for testing. In this tag 242, a no code 2242a and a medium ID 2242b are printed or the like.
培地 ID2242bはシャーレ 241及び培地を識別するための情報である。  The medium ID 2242b is information for identifying the petri dish 241 and the medium.
また、バーコード 242には、衛生管理装置 201を送信先とするメールアドレスが記 憶されている。このアドレスとしては、たとえば、 http:〃 kensa.jp/restaurant00001のよ うに、当該施設ごとの専用のホームページアドレスが記憶されている。  Further, the barcode 242 stores an email address to which the hygiene management device 201 is a transmission destination. As this address, a dedicated website address for each facility is stored, for example, http: kensa.jp/restaurant00001.
アクセス先のホームページには、クライアント端末 202のメーラーを起動させるための j ava script (登録商標)などのプログラム、及び画像の送信先のメールアドレス(例えば 、 restaurant001@kensa.jp)などがソースとして埋め込まれている。これにより、クライア ント端末 202により当該アドレスのホームページにアクセスし、プログラムを実行するこ とでメーラーが起動して、指定されたアドレスに衛生状態を示す撮影画像等を送信す ること力 Sできる。これにより、衛生管理装置 201側では、送信先のメールアドレスを、 施設ごと、更には施設の検査箇所ごとに予め設定しておくことで、送られたデータを 施設ごとや、さらにはその検査箇所ごとに分けることができる。上述の例では、メール アドレスのうち Irestaurantが施設を表し、 0001が検査箇所を表すようにしてもよい。 また、これとあわせて、バーコード 242内に培地 IDも入れておくことにより、これらと 培地 IDとが関連付けられて衛生管理装置 201に送信されることとなる。 The access destination home page includes a program such as java script (registered trademark) for activating the mailer of the client terminal 202, and an email address of the image destination (for example, , Restaurant001@kensa.jp) is embedded as a source. As a result, the client terminal 202 accesses the homepage of the address and executes the program, whereby the mailer is activated and can transmit a photographed image or the like indicating the hygiene state to the designated address. As a result, the hygiene management device 201 side sets the transmission destination e-mail address for each facility and further for each inspection location of the facility in advance, so that the sent data can be changed for each facility and further for that inspection location. Can be divided into each. In the above example, Irestaurant of the email address may represent the facility, and 0001 may represent the examination location. At the same time, by placing a medium ID in the barcode 242, these medium IDs are associated with each other and transmitted to the hygiene management apparatus 201.
なお、バーコードは、一次元バーコードの他、 QRコードや PDF— 2417などの二次 元バーコードであってもよい。  The barcode may be a one-dimensional barcode or a two-dimensional barcode such as a QR code or PDF-2417.
[0057] 次に、本実施形態において、クライアントへの培地の発送から、調査結果がクライア ントに届くまでの一連の処理の流れについて、図 15〜; 17を参照して説明する。 まず、クライアントへ培地が発送されてから、当該培地が調査者に返送されるまでの 流れについて図 15を参照して説明する。  Next, in the present embodiment, a flow of a series of processes from sending of the culture medium to the client until the investigation result reaches the client will be described with reference to FIGS. First, the flow from when the medium is sent to the client until it is returned to the investigator will be described with reference to FIG.
[0058] まず、衛生管理装置 201は、施設又は当該施設内の検査箇所ごとに固有のホーム ページアドレスを情報として含む、所定のバーコードを発行して、調査者が発行され バーコードをシール等に印刷してシャーレ 241に貼付してクライアントの元に郵便又 は宅配便等で発送する(S301)。 [0058] First, the hygiene management apparatus 201 issues a predetermined barcode including information on a home page address unique to each facility or each inspection location in the facility, and the investigator issues the barcode and seals it. Print it on the petri dish 241 and send it to the client by mail or courier (S301).
シャーレ 241を受け取ったクライアントは、シャーレ 241に添付されたバーコードを、 クライアント端末 202の識別情報読取部 222により読み取る(S302)。  The client that has received the petri dish 241 reads the barcode attached to the petri dish 241 by the identification information reading unit 222 of the client terminal 202 (S302).
当該バーコードを読み取ると、まず、クライアント端末 202が所定のアドレスのホー ムページにアクセスし、これにより当該ホームページに記載されて!/、る JavaScript ( 登録商標)等のプログラムが実行される。  When the bar code is read, first, the client terminal 202 accesses a home page at a predetermined address, thereby executing a program such as JavaScript (registered trademark) written on the home page!
このプログラムにより、クライアント端末 202のメーラーが起動され、図 16に示される ように、当該ホームページに記載されていた送信先のメールアドレスが宛先 261に入 力されたメール作成画面 260が表示される(S303)。  By this program, the mailer of the client terminal 202 is activated, and as shown in FIG. 16, a mail creation screen 260 in which the mail address of the destination described on the homepage is input to the destination 261 is displayed ( S303).
このメール作成画面 260は、メールアドレスの宛先入力欄 261、件名入力欄 262、 映像データの添付欄 263、本文入力欄 264から構成される。 This e-mail creation screen 260 has an e-mail address destination input field 261, a subject input field 262, It consists of a video data attachment field 263 and a text input field 264.
[0059] クライアントは、クライアント端末 202の画像撮影部 221により、培地に塗抹する生 菌を採取する所定の検査箇所、ないしは当該採取状況を撮影する(S304  [0059] The client uses the image photographing unit 221 of the client terminal 202 to photograph a predetermined inspection location where the viable bacteria to be smeared on the culture medium are collected or the state of collection (S304).
ここで、撮影した日時が計時部 26により計時され、当該撮影した映像データには、 付加情報として撮影日時情報が含まれる(S305)。  Here, the shooting date and time is counted by the timer unit 26, and the shot video data includes shooting date and time information as additional information (S305).
[0060] また、メールの本文には、検査箇所の責任者名を入力する。  [0060] Also, the name of the person in charge of the inspection location is entered in the body of the email.
そして、上記映像データが上記メールに添付されると共に、責任者名が入力された メールが作成されると(S306)、通信処理部 223により、上記メールアドレス宛に当該 メールが送信される(S307  When the video data is attached to the e-mail and an e-mail with the responsible person's name input is created (S306), the communication processing unit 223 sends the e-mail to the e-mail address (S307).
責任者名の入力は、クライアント端末のキーボードにから入力してもよいし、またクラ イアント端末 202から通知された電話番号を責任者名としてもよレ、。  The person in charge can be entered from the keyboard of the client terminal, or the telephone number notified from the client terminal 202 can be used as the person in charge.
[0061] 通信処理部 213により、上記メールを受信した衛生管理装置 201は、当該メールの メールアドレス(たとえば、 restaurantoool@jp)にアカウントとして含まれる培地 ID(rest aurantOOOOl)と、上記検査箇所を撮影した映像データと、当該映像データに付加され た撮影日時情報と、メール本文に入力された検査箇所責任者名とを関連付けて、調 查情報記憶部 211に記憶する(S308)。  [0061] The hygiene management apparatus 201 that has received the email by the communication processing unit 213 images the medium ID (rest aurantOOOOl) included as an account in the email address (for example, restaurantoool @ jp) of the email and the examination location. The video data, the shooting date / time information added to the video data, and the name of the person in charge of the inspection location input in the mail text are associated and stored in the survey information storage unit 211 (S308).
一方、クライアントは、生菌の塗抹をし終えた培地を調査者に返送する(S309  On the other hand, the client returns the culture medium that has been smeared with viable bacteria to the investigator (S309).
[0062] 次に、培地が調査者に返送された後、調査者により培地が検査され、当該検査に 基づく調査結果が衛生管理装置 201に記憶されると共に、クライアント端末 202 送 信されるまでの処理の流れについて、図 17を参照して説明する。  [0062] Next, after the medium is returned to the investigator, the medium is inspected by the investigator, and the result of the investigation based on the inspection is stored in the hygiene management device 201 and the client terminal 202 is sent. The flow of processing will be described with reference to FIG.
返送されてきた培地を受け取った調査者は、調査者端末 203により、衛生管理装 置 201により提供される Web上の所定の管理ページから、当該培地に付されたタグ に表示されている培地 IDに基づいて、当該培地 IDに係る培地についての情報の取 得要求を送信する(S401  The investigator who has received the returned medium receives the medium ID displayed on the tag attached to the medium from the predetermined management page on the Web provided by the hygiene management device 201 using the investigator terminal 203. Based on the above, a request to obtain information about the medium related to the medium ID is transmitted (S401
[0063] これに対して、衛生管理装置 201は、情報処理部 212により、受信した培地 IDに基 づレ、て調査情報記憶部 211を参照し、当該培地 IDと関連づけて記憶されて!/、る、ク ライアント名、検査日、検査箇所等の検査情報を抽出し(S402)、通信処理部 223に より、当該検査情報を調査者端末 203に対して送信する(S403 [0064] 上記検査情報を、通信処理部 231により受信した調査者は、当該検査情報から把 握される培地についての情報と、実際に手元にある培地とを照合することにより、当 該培地の生菌が、いつ、いかなる状況の下に採取された力、、ないしは、当該検査箇 所の状況を的確に把握することができる。そして、調査者は、このように取得した情報 を的確に把握した上で、培地を培養し、所定の検査方法に則って検査を行い(S404 )、調査結果を作成する(S405)。 [0063] On the other hand, the hygiene management device 201 refers to the survey information storage unit 211 based on the received culture medium ID by the information processing unit 212 and is stored in association with the culture medium ID! / The inspection information such as the client name, the inspection date, and the inspection location is extracted (S402), and the communication processing unit 223 transmits the inspection information to the investigator terminal 203 (S403). [0064] The investigator who has received the examination information by the communication processing unit 231 compares the information about the medium grasped from the examination information with the medium actually at hand, thereby checking the medium. The ability of viable bacteria to be collected under any circumstances, or the status of the inspection site can be accurately grasped. Then, the investigator accurately grasps the information thus obtained, cultures the culture medium, conducts an inspection according to a predetermined inspection method (S404), and creates an investigation result (S405).
調査者は、通信処理部 223により、培地 IDと共に、作成した調査結果を衛生管理 装置 201に対して送信する(S406)。  The investigator transmits the created investigation result together with the culture medium ID to the hygiene management apparatus 201 through the communication processing unit 223 (S406).
衛生管理装置 201は、通信処理部 223により、培地 IDと共に、調査結果を受信す ると、当該調査結果を当該培地 IDと関連づけて調査情報記憶部 211に記憶する(S 407)。  When the communication processing unit 223 receives the survey result together with the culture medium ID, the sanitary management device 201 stores the survey result in the survey information storage unit 211 in association with the culture medium ID (S407).
また、当該記憶した調査結果を、通信処理部 223により、クライアント端末 202に対 して送信する(S408)。  Also, the stored investigation result is transmitted to the client terminal 202 by the communication processing unit 223 (S408).
[0065] 上記のように調査情報記憶部 211に記憶された調査情報は、検査日時によりソート するなどして、調査履歴情報として活用することができる。調査者及びクライアントは、 衛生管理装置にアクセスして調査履歴情報を参照することにより、過去の調査履歴を 調べること力 Sでさる。  [0065] The survey information stored in the survey information storage unit 211 as described above can be used as survey history information, for example, by sorting by the test date. The investigator and the client can access the hygiene management device and refer to the survey history information to search past survey histories.
[0066] また、本発明の別の実施形態においては、タグは検査箇所に取り付けることができ 本実施形態においては、調査情報記憶部 211に記憶されるデータは、図 18に示さ れるように、クライアント名 271、検査日 272、検査箇所 273、検査箇所 ID274、培地 の種類 275、検査箇所責任者 276、映像データ 277、調査結果 278を記憶すること ができる。  [0066] Further, in another embodiment of the present invention, the tag can be attached to the inspection location. In this embodiment, the data stored in the survey information storage unit 211 is as shown in FIG. Client name 271, inspection date 272, inspection location 273, inspection location ID 274, medium type 275, inspection location manager 276, video data 277, and survey results 278 can be stored.
検査箇所 ID274は、検査箇所を識別するため、検査箇所ごとに発行された識別情 報である。  The inspection location ID 274 is identification information issued for each inspection location in order to identify the inspection location.
[0067] 本実施形態におけるタグは、検査箇所 IDの表示と、当該検査 IDが、衛生管理装置  [0067] The tag in the present embodiment is a display of the inspection location ID, and the inspection ID is the hygiene management device.
201を送信先とするメールアドレスのアカウントとして構成され、当該アカウントには施 設の識別コードと、検査箇所の識別コードが含まれる(例えば、施設を表す、例えば「 restaurant」と、検査箇所を表すための、手洗い場「0001」、トイレ「0002」など)。 It is configured as an email address account with 201 as the destination, and the account includes an identification code for the facility and an identification code for the inspection location (for example, “ restaurant "and hand-washing area" 0001 ", toilet" 0002 ", etc. to indicate the inspection location).
そして、当該タグは、手洗い場、流し台、トイレ等の検査箇所に貼付等される。  And the said tag is affixed on test | inspection locations, such as a hand-washing place, a sink, and a toilet.
[0068] クライアントは、既述の上記実施形態と同様、検査箇所に貼付等されたタグのバー コードを、クライアント端末 202の識別情報読取部 222により読み取ってデコードする と、クライアント端末 202のメーラーを起動するための JavaScript (登録商標)等のプ ログラム及び培地ごとに固有のメールアドレスがタグとして埋め込まれたページが表 示される。そして、当該プログラムの実行を要求することにより、クライアント端末 202 のメーラーを起動させるプログラムが実行されてクライアント端末 202のメーラーが起 動し、各検査箇所固有のメールアドレスが宛先に入力されたメール作成画面が表示 される。 [0068] As in the above-described embodiment, the client reads the barcode of the tag attached to the inspection location by the identification information reading unit 222 of the client terminal 202 and decodes it. A JavaScript (registered trademark) program to start and a page with a unique mail address embedded as a tag for each medium are displayed. Then, by requesting the execution of the program, a program for starting the mailer of the client terminal 202 is executed, the mailer of the client terminal 202 is started, and an e-mail is created in which the e-mail address unique to each inspection location is input to the destination A screen is displayed.
クライアントは、クライアント端末 202の画像撮影部 221により、検査箇所ないしは生 菌を培地に塗抹する状況を撮影し、当該撮影した映像データをメールに添付等し、 当該メールを衛生管理装置 201に対して送信する。  The client uses the image photographing unit 221 of the client terminal 202 to photograph the situation where the test location or the living bacteria are smeared on the culture medium, attach the photographed video data to an email, etc., and send the email to the hygiene management apparatus 201. Send.
当該メールを受信した衛生管理装置 201は、上記映像データ等を検査箇所 IDと関 連付けて記憶し、調査者端末 203の要求に応じて、検査箇所 IDに係る検査情報を 送信する。  The hygiene management apparatus 201 that has received the mail stores the video data and the like in association with the inspection location ID, and transmits the inspection information related to the inspection location ID in response to a request from the investigator terminal 203.
これにより、検査箇所ごとに、当該検査箇所の衛生状態を的確に把握することがで きる。  Thereby, it is possible to accurately grasp the sanitary condition of the inspection location for each inspection location.
[0069] 本実施形態に係る衛生管理装置は、衛生調査を受けるクライアントが利用するクラ イアント端末と、当該衛生調査を実施する調査者が利用する調査者端末と通信可能 に構成され、検査箇所の生菌を塗抹する培地に取り付けられ、固有の識別情報を含 むメールアドレスを情報として含むタグにより、衛生状態を管理する装置であって、上 記タグの情報に含まれるメールアドレス宛に送信された、所定の検査箇所の状況に 関する検査箇所情報を受信する検査箇所情報受信手段と、上記受信したメールのメ ールアドレスに含まれる識別情報と、上記受信した検査箇所情報とを関連付けて記 憶する第一の検査情報記憶手段と、上記調査者端末から、上記識別情報と共に、当 該識別情報に係る検査箇所情報の取得要求を受信する要求受信手段と、上記受信 した識別情報に基づき、上記第一の検査情報記憶手段を参照して、当該識別情報と 関連付けて記憶されている検査箇所情報を抽出する情報抽出手段と、上記抽出した 検査箇所情報を上記調査者端末に対して送信する情報送信手段と、を有することを 特徴とする。 [0069] The sanitary management device according to the present embodiment is configured to be able to communicate with a client terminal used by a client who receives a sanitary survey and an investigator terminal used by an investigator who performs the sanitary survey. A device that is attached to the medium where the viable bacteria are smeared and includes a mail address including unique identification information as information, and is a device that manages hygiene, and is sent to the mail address included in the tag information. Further, the inspection location information receiving means for receiving the inspection location information relating to the status of the predetermined inspection location, the identification information included in the email address of the received mail, and the received inspection location information are stored in association with each other. Request receiving means for receiving, from the first examination information storage means and the above-described investigator terminal, an acquisition request for examination location information related to the identification information together with the identification information , Based on the received identification information, with reference to the first test information storage means, and the identification information It has an information extraction means for extracting the inspection location information stored in association with the information, and an information transmission means for transmitting the extracted inspection location information to the investigator terminal.
[0070] また、上記タグは、検査箇所に取り付けられて!/、てもよ!/、。  [0070] In addition, the tag is attached to the inspection place! /!
[0071] また、上記調査者端末から、培地の検査結果である検査結果情報を識別情報と共 に受信する検査結果受信手段と、上記受信した検査結果情報を、上記識別情報に 基づき、上記検査情報記憶手段を参照して、上記識別情報と関連付けて記憶する 第二の検査情報記憶手段と、を有するものとしてもよい。  [0071] Further, a test result receiving means for receiving test result information, which is a test result of the culture medium, together with identification information from the investigator terminal, and the received test result information based on the identification information. Reference may be made to information storage means, and second inspection information storage means for storing in association with the identification information may be included.
[0072] また、本実施形態の別の観点に係る衛生管理方法は、衛生調査を受けるクライアン トが利用するクライアント端末と、当該衛生調査を実施する調査者が利用する調査者 端末と通信可能に構成され、検査箇所の生菌を塗抹する培地に取り付けられ、固有 の識別情報を含むメールアドレスを情報として含むタグにより、衛生状態を管理する 方法であって、上記タグの情報に含まれるメールアドレス宛に送信された、所定の検 查箇所の状況に関する検査箇所情報を受信するステップと、上記受信したメールの メールアドレスに含まれる識別情報と、上記受信した検査箇所情報とを関連付けて検 查情報記憶手段に記憶するステップと、上記調査者端末から、上記識別情報と共に 、当該識別情報に係る検査箇所情報の取得要求を受信するステップと、上記受信し た識別情報に基づき、上記検査情報記憶手段を参照して、当該識別情報と関連付 けて記憶されている検査箇所情報を抽出するステップと、上記抽出した検査箇所情 報を上記調査者端末に対して送信するステップと、を有することを特徴とする。  [0072] In addition, the hygiene management method according to another aspect of the present embodiment enables communication with a client terminal used by a client who receives a hygiene survey and an investigator terminal used by an investigator who performs the hygiene survey. A method of managing hygiene using a tag that is configured and attached to a culture medium that smears viable bacteria at a test location and includes unique identification information as information, the email address included in the tag information The step of receiving the inspection location information relating to the status of the predetermined inspection location transmitted to the address, the identification information included in the email address of the received mail, and the received inspection location information are associated with each other. A step of storing in the storage means, and a step of receiving from the investigator terminal an acquisition request for the inspection location information related to the identification information together with the identification information. And, based on the received identification information, referring to the inspection information storage means, extracting the inspection location information stored in association with the identification information, and the extracted inspection location information. Transmitting to the investigator terminal.
[0073] また、本実施形態の更に別の観点に係るコンピュータプログラムは、衛生調査を受 けるクライアントが利用するクライアント端末と、当該衛生調査を実施する調査者が利 用する調査者端末と通信可能に構成され、検査箇所の生菌を塗抹する培地に取り 付けられ、固有の識別情報を含むメールアドレスを情報として含むタグにより、コンビ ユータを、衛生状態を管理する衛生管理装置として機能させるためのコンピュータプ ログラムであって、上記コンピュータに対して、上記タグの情報に含まれるメールアド レス宛に送信された、所定の検査箇所の状況に関する検査箇所情報を受信する処 理と、上記受信したメールのメールアドレスに含まれる識別情報と、上記受信した検 查箇所情報とを関連付けて検査情報記憶手段に記憶する処理と、上記調査者端末 から、上記識別情報と共に、当該識別情報に係る検査箇所情報の取得要求を受信 する処理と、上記受信した識別情報に基づき、上記検査情報記憶手段を参照して、 当該識別情報と関連付けて記憶されている検査箇所情報を抽出する処理と、上記抽 出した検査箇所情報を上記調査者端末に対して送信する処理とを実行させることを 特徴とする。 [0073] Further, a computer program according to still another aspect of the present embodiment can communicate with a client terminal used by a client who receives a health survey and a researcher terminal used by a researcher who performs the health survey. The tag is attached to the medium that smears the viable bacteria at the test location and includes the e-mail address including unique identification information as information to allow the computer to function as a hygiene management device that manages the hygiene condition. A computer program for receiving inspection location information relating to the status of a predetermined inspection location sent to the computer to the email address included in the tag information, and for the received email The identification information included in the email address and the received verification The process of associating and storing the test piece information in the test information storage means, the process of receiving an acquisition request for the test spot information related to the identification information together with the identification information from the investigator terminal, and the received identification information On the basis of the inspection information storage means, processing for extracting the inspection location information stored in association with the identification information, and processing for transmitting the extracted inspection location information to the investigator terminal It is characterized in that
図面の簡単な説明 Brief Description of Drawings
[図 1]本発明の実施の形態に係る機能ブロックの一例を示した図である。 FIG. 1 is a diagram showing an example of functional blocks according to an embodiment of the present invention.
[図 2]本発明の実施の形態に係る衛生情報記憶部に記憶されるデータの一例を示し た図である。  FIG. 2 is a diagram showing an example of data stored in a sanitary information storage unit according to the embodiment of the present invention.
[図 3]本発明の実施の形態に係る基準値記憶部に記憶されるデータの一例を示した 図である。  FIG. 3 is a diagram showing an example of data stored in a reference value storage unit according to the embodiment of the present invention.
[図 4]本発明の実施の形態に係る測定装置により測定される測定 の一例を示した 図である。  FIG. 4 is a diagram showing an example of measurement measured by the measurement apparatus according to the embodiment of the present invention.
[図 5]本発明の実施の形態に係るユーザ情報記憶部に記憶されるデータの一例を示 した図である。  FIG. 5 is a diagram showing an example of data stored in a user information storage unit according to the embodiment of the present invention.
[図 6]本発明の実施の形態に係るシステムの処理の流れを示したシーケンス図である  FIG. 6 is a sequence diagram showing a processing flow of the system according to the embodiment of the present invention.
[図 7]本発明の別の実施の形態に係る機能ブロックの一例を示した図である。 FIG. 7 is a diagram showing an example of functional blocks according to another embodiment of the present invention.
[図 8]本発明の実施の形態に係る衛生情報記憶部に記憶されるデータの一例を示し た図である。  FIG. 8 is a diagram showing an example of data stored in a sanitary information storage unit according to the embodiment of the present invention.
[図 9]本発明の実施の形態に係るシステムの処理の流れを示したシーケンス図である  FIG. 9 is a sequence diagram showing a process flow of the system according to the embodiment of the present invention.
[図 10]本発明の実施の形態において、ユーザ端末に表示される出題画面の一例を 示した図である。 FIG. 10 is a diagram showing an example of a question screen displayed on the user terminal in the embodiment of the present invention.
[図 11]本発明の実施の形態において、ユーザ端末に表示される試験結果の一例を 示した図である。  FIG. 11 is a diagram showing an example of test results displayed on the user terminal in the embodiment of the present invention.
[図 12]本発明の別の実施形態に係る機能ブロックを示す図である。 [図 13]別の実施形態に係る調査情報記憶部に記憶されるデータの一例を示した図 である。 FIG. 12 is a diagram showing functional blocks according to another embodiment of the present invention. FIG. 13 is a diagram showing an example of data stored in a survey information storage unit according to another embodiment.
[図 14]別の実施形態に係るタグの一例を示した図である。  FIG. 14 is a diagram showing an example of a tag according to another embodiment.
[図 15]別の実施形態に係る処理の流れを示したシーケンス図である。  FIG. 15 is a sequence diagram showing a process flow according to another embodiment.
[図 16]別の実施形態に係るメール作成画面の一例を示した図である。  FIG. 16 is a diagram showing an example of a mail creation screen according to another embodiment.
[図 17]別の実施形態に係る処理の流れを示したシーケンス図である。  FIG. 17 is a sequence diagram showing a flow of processing according to another embodiment.
[図 18]さらに別の実施形態に係る調査情報記憶部に記憶されるデータの一例を示し た図である。  FIG. 18 is a diagram showing an example of data stored in a survey information storage unit according to yet another embodiment.
符号の説明 Explanation of symbols
1···情報配信装置、 2···ユーザ端末、 3··,測定装置、 8···情報配信装置、 11·· •衛生情報記憶部、 12· ··基準値記憶部、 13· · ·項目特定処理部、 14·· ·検索処理 部、 15···通信処理部、 16···ユーザ情報記憶部、 21···入力部、 22···出力部、 2 3· ··通信処理部、 31·· ·測定部、 32· ··通信処理部、 81·· ·衛生情報記憶部、 82· ··基準値記憶部、 83···項目特定処理部、 84···検索処理部、 85···通信処理部、 86 · · ·ユーザ情報記憶部、 87· ··照合処理部  1. Information distribution device 2. User terminal 3. Measurement device 8. Information distribution device 11. Hygiene information storage unit 12. Reference value storage unit 13. · Item identification processing unit · 14 · Search processing unit · 15 · Communication processing unit · 16 · User information storage unit · 21 · · · input unit · 22 · · · output unit · 2 3 · · · · Communication processing unit 31 ··· Measurement unit 32 ··· Communication processing unit 81 · · Hygiene information storage unit 82 ··· Reference value storage unit 83 ··· Item identification processing unit 84 · Search processing unit, 85 ··· Communication processing unit, 86 · · · User information storage unit, 87 ··· Verification processing unit

Claims

請求の範囲 The scope of the claims
[1] 所定の施設に従事するユーザが利用するユーザ端末とネットワークを介して通信可 能に構成され、上記ユーザ端末に対して、上記施設の衛生状況に応じた衛生情報 を配信して、上記ユーザの教育を行う装置であって、  [1] It is configured to be able to communicate with a user terminal used by a user engaged in a predetermined facility via a network, and distributes hygiene information according to the hygiene status of the facility to the user terminal. A device for educating users,
上記衛生状況に応じた衛生情報を記憶する衛生情報記憶手段と、  Hygiene information storage means for storing hygiene information according to the hygiene situation;
上記施設における所定の検査箇所ごとに、予め設定された基準値を所定の項目ご とに分類して記憶する基準値記憶手段と、  Reference value storage means for classifying and storing preset reference values for each predetermined item for each predetermined inspection location in the facility,
上記施設における所定の検査箇所ごとに測定された上記項目ごとの測定値に基づ き、上記基準値記憶手段を参照して、当該測定値が上記基準値を超える項目を特 定する項目特定手段と、  Item specifying means for identifying items whose measured values exceed the reference value by referring to the reference value storage means based on the measured values for each item measured at each predetermined inspection location in the facility When,
上記衛生情報記憶手段を参照して、上記特定した項目をキーワードとして含む衛 生情報を検索し、検索の結果発見した衛生情報を抽出する衛生情報検索手段と、 上記抽出した衛生情報を、上記ユーザ端末に対して送信する衛生情報配信手段と 、を有する、  With reference to the hygiene information storage means, search for hygiene information including the identified item as a keyword, hygiene information search means for extracting the hygiene information found as a result of the search, and the extracted hygiene information for the user Sanitary information distribution means for transmitting to the terminal,
ことを特徴とする情報配信装置。  An information distribution apparatus characterized by that.
[2] 上記ユーザ端末から、当該ユーザ端末に対して送信した問題に対する回答を受信 する回答受信手段と、  [2] Answer receiving means for receiving an answer to the problem transmitted to the user terminal from the user terminal;
上記受信した回答を、上記衛生情報記憶手段を参照して、当該回答に係る問題と 関連付けて記憶されている解答と照合する照合手段と、を有し、  Collating means for collating the received answer with the answer stored in association with the problem related to the answer with reference to the hygiene information storage means,
上記衛生情報記憶手段は、問題と、当該問題に対する解答とを関連付けて記憶し 上記衛生情報検索手段は、上記衛生情報記憶手段を参照して、上記特定した項 目をキーワードとして含む問題を検索し、検索の結果発見した問題を抽出し、 上記衛生情報配信手段は、上記抽出した問題を、上記ユーザ端末に対して送信 する、  The hygiene information storage means stores the problem and the answer to the problem in association with each other, and the hygiene information search means refers to the hygiene information storage means to search for a problem including the identified item as a keyword. The problem found as a result of the search is extracted, and the hygiene information distribution means transmits the extracted problem to the user terminal.
請求項 1記載の情報配信装置。  The information distribution device according to claim 1.
[3] 上記施設における所定の検査箇所ごとに、上記項目ごとの測定値を測定する測定 装置とネットワークを介して通信可能に構成され、 上記測定装置から、上記施設における所定の検査箇所ごとに測定された上記項目 ごとの測定値を受信する測定値受信手段、を有する、 [3] It is configured to be communicable via a network with a measuring device that measures the measured value of each item for each predetermined inspection location in the facility, A measurement value receiving means for receiving a measurement value for each of the items measured for each predetermined inspection location in the facility from the measurement device;
請求項 1又は 2記載の情報配信装置。  The information distribution device according to claim 1 or 2.
[4] 所定の施設に従事するユーザが利用するユーザ端末とネットワークを介して通信可 能に構成され、上記衛生状況に応じた衛生情報を記憶する衛生情報記憶手段と、 上記施設における所定の検査箇所ごとに、予め設定された基準値を所定の項目ごと に分類して記憶する基準値記憶手段とを有するコンピュータにより、上記ユーザ端末 に対して、上記施設の衛生状況に応じた衛生情報を配信して、上記ユーザの教育を 行う方法であって、 [4] Hygiene information storage means configured to be communicable via a network with a user terminal used by a user engaged in a predetermined facility, and storing hygiene information corresponding to the hygiene situation, and a predetermined inspection in the facility Distribute hygiene information according to the hygiene status of the facility to the user terminal by a computer having a reference value storing means for classifying and storing preset reference values for each predetermined item for each location. And a method for educating the user,
上記施設における所定の検査箇所ごとに測定された上記項目ごとの測定値に基づ き、上記基準値記憶手段を参照して、当該測定値が上記基準値を超える項目を特 定する処理と、  Based on the measurement value for each item measured at each predetermined inspection location in the facility, referring to the reference value storage means, identifying the item whose measurement value exceeds the reference value;
上記衛生情報記憶手段を参照して、上記特定した項目をキーワードとして含む衛 生情報を検索し、検索の結果発見した衛生情報を抽出する処理と、  A process of searching for hygiene information including the identified item as a keyword with reference to the hygiene information storage means, and extracting the hygiene information found as a result of the search;
上記抽出した衛生情報を、上記ユーザ端末に対して送信する処理と、 を行うことを特徴とする情報配信方法。  A process of transmitting the extracted sanitary information to the user terminal. An information distribution method comprising:
[5] 所定の施設に従事するユーザが利用するユーザ端末とネットワークを介して通信可 能に構成され、上記衛生状況に応じた衛生情報を記憶する衛生情報記憶手段と、 上記施設における所定の検査箇所ごとに、予め設定された基準値を所定の項目ごと に分類して記憶する基準値記憶手段とを有するコンピュータを、上記ユーザ端末に 対して、上記施設の衛生状況に応じた衛生情報を配信して、上記ユーザの教育を行 う情報配信装置として機能させるためのコンピュータプログラムであって、 [5] Hygiene information storage means configured to be able to communicate with a user terminal used by a user engaged in a predetermined facility via a network, and stores hygiene information according to the hygiene situation, and a predetermined inspection in the facility Distributes hygiene information according to the hygiene status of the facility to the user terminal via a computer having reference value storage means for classifying and storing preset reference values for each predetermined item for each location. And a computer program for causing the user to function as an information distribution device for educating the user,
上記コンピュータに対して、  For the above computer
上記施設における所定の検査箇所ごとに測定された上記項目ごとの測定値に基づ き、上記基準値記憶手段を参照して、当該測定値が上記基準値を超える項目を特 定する処理と、  Based on the measurement value for each item measured at each predetermined inspection location in the facility, referring to the reference value storage means, identifying the item whose measurement value exceeds the reference value;
上記衛生情報記憶手段を参照して、上記特定した項目をキーワードとして含む衛 生情報を検索し、検索の結果発見した衛生情報を抽出する処理と、 上記抽出した衛生情報を、上記ユーザ端末に対して送信する処理と、 を実行させるコンピュータプログラム。 A process of searching for hygiene information including the identified item as a keyword with reference to the hygiene information storage means, and extracting the hygiene information found as a result of the search; A process for transmitting the extracted sanitary information to the user terminal;
PCT/JP2007/066666 2006-09-04 2007-08-28 Information distribution device, method, and computer program WO2008029677A1 (en)

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JP2006-238644 2006-09-04
JP2006238643A JP2008059507A (en) 2006-09-04 2006-09-04 Sanitary management apparatus and method, and computer program
JP2006238644A JP2008059508A (en) 2006-09-04 2006-09-04 Information delivery apparatus and method, and computer program
JP2006-238643 2006-09-04

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