WO2005078593A1 - Système de procédure commerciale, méthode de procédure commerciale et dispositif de traitement des données - Google Patents

Système de procédure commerciale, méthode de procédure commerciale et dispositif de traitement des données Download PDF

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Publication number
WO2005078593A1
WO2005078593A1 PCT/JP2005/002136 JP2005002136W WO2005078593A1 WO 2005078593 A1 WO2005078593 A1 WO 2005078593A1 JP 2005002136 W JP2005002136 W JP 2005002136W WO 2005078593 A1 WO2005078593 A1 WO 2005078593A1
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WO
WIPO (PCT)
Prior art keywords
data
order
peer
database
function
Prior art date
Application number
PCT/JP2005/002136
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English (en)
Japanese (ja)
Inventor
Masami Kinugasa
Seiichiro Inoue
Takahiro Hidaka
Yuuki Ohtani
Hiroki Shibuya
Tomoki Iwaoka
Original Assignee
Sony Chemicals Corporation
Ariel Networks Inc.
Ibm Business Consulting Services Kk
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sony Chemicals Corporation, Ariel Networks Inc., Ibm Business Consulting Services Kk filed Critical Sony Chemicals Corporation
Priority to US10/588,781 priority Critical patent/US20080040124A1/en
Priority to JP2005517994A priority patent/JPWO2005078593A1/ja
Publication of WO2005078593A1 publication Critical patent/WO2005078593A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • a client / server system is configured such that a computer called a client (C) is connected to a computer called a server (S) that realizes a core of processing connected via a network.
  • This is a system for requesting various services.
  • all information shared and exchanged on the network is collected in the server (S), and each client (C) receives all information from this server (C).
  • an index (directory) for storing and retrieving information is also managed by Sanoku (S) executing a predetermined application.
  • FIG. 17 (A) shows a connection form of such a client / server system.
  • RAS Remote Access Service
  • a firewall FW with a VPN function is installed between the client terminal C and the external open network NT, and a firewall FW with a VPN function is installed between the server S and the network NT.
  • a firewall FW with a VPN function is installed between the server S and the network NT.
  • the sites can be connected to each other as if they were dedicated lines, maintaining security.
  • a client / server system via a general web is also available. That is, in this type of client / server system, a firewall FW is installed between the client terminal C and the external open network NT, and a firewall is also provided between the server S and the network NT. Install FW. At this time, in this type of client / server system,
  • SSL Secure Sockets Layer
  • server S using a certificate signed by a predetermined certificate authority is used. Authentication and encryption of communication contents are performed.
  • Such a client / server system is adopted as a system to be introduced into a company to support a company activity involving the exchange of various business data, as shown in FIG. 17 (A) and FIG.
  • Each company is connected to each other using the various connection modes shown in C), and various business data is exchanged.
  • the client / server system As shown in FIG. 17 (B), it can be realized even in an open environment such as the Internet, and the communication cost is low. It can also be reduced.
  • this type of client / server system it is necessary to introduce a VPN application, secure a port to pass through a firewall, and furthermore, to connect a client terminal to a server. Since this protocol was not open, there was a problem that unspecified users would have a major obstacle to introducing it.
  • each screen to be displayed on the display screen of the client terminal is downloaded from the server.
  • the client terminal In this type of client Z server system, in the case of the connection form via the web shown in FIG. 17 (C), each screen to be displayed on the display screen of the client terminal is downloaded from the server. There was a problem that the response was bad. Also, in this type of client Z server system, the client terminal must always be connected to the server, so if the connection is disconnected during communication, the data from the client terminal will be lost. I had to start over again.
  • the client / server system using a mechanism such as a dedicated line or the Internet is limited to transactions between a specific company and transactions between a company and a general customer. .
  • a mechanism such as a dedicated line or the Internet
  • this peer-to-peer system is a system in which computers (C) connected via a network exchange information directly.
  • computers (C) connected via a network exchange information directly.
  • this peer-to-peer system there is no server that stores information or a central directory that centrally manages indexes, and each computer (C) executes a predetermined application.
  • the resources of each computer and various services such as a so-called file exchange service can be shared.
  • a hybrid type in which a server (S) is provided and which depends on mediation of a central directory is also known.
  • a client (C) participating in a network registers an index of its own resource with a central server (S). Then, in this peer-to-peer system, the resources of another client (C) are searched for using the directory service provided by the server (S). That is, in this peer-to-peer system, information such as files remains stored locally in each client (C), but the existence of this information is disclosed to other clients (C) as index information. This allows access to the local area.
  • the present invention has been made in view of such circumstances, and has introduced peer-to-peer technology into a B2B (Business to Business) system, and has been working with an unspecified number of companies that could not be realized in the past. It is an object of the present invention to provide a business process system, a business process method, and an information processing device that can realize transactions at low cost and with high security without using a server.
  • B2B Business to Business
  • the business process system according to the present invention that achieves the above-mentioned object is a business process system that connects an unspecified number of companies via a network and exchanges various business data, and is an open network layer.
  • the terminal owned by the ordering source connected to the client terminal, where the application that implements the peer-to-peer network architecture is installed, is isolated from the open network layer and also from the network layer inside the order base.
  • the client terminal After the client terminal is connected to the intermediate network layer of the order base, which is a segment, and the client terminal executes the application to establish a peer-to-peer connection with the client terminal and temporarily holds the transmitted data, , Forward to the appropriate destination
  • the collector node and the open network layer are connected to the internal network layer, which is a segment that is isolated from the intermediate network layer, and the application is mounted on the collector node. It is characterized by having an order receiving database that records the transferred data.
  • the business process system according to the present invention as described above is capable of transmitting data transmitted from a client terminal connected to an open network layer and separating the data from the open network layer and inside the order base. It is connected to the intermediate network layer of the order base, which is a segment that is isolated from the network layer, and is recorded in the order base database of the order base via the collector node connected peer-to-peer with the client terminal. [0025] Therefore, the business process system embodying the present invention can reduce the load on the order receiving database and greatly improve the performance because the client terminal executes the application. Since direct access to the order entry database is avoided, security can be greatly improved.
  • the business process system temporarily stores data from a client terminal by a collector node in an intermediate network layer, and then transfers the data to an order receiving database. Even if the connection session with the client terminal is disconnected, there is no need to re-input data by the client terminal, and reliable communication can be realized.
  • the application for realizing the peer-to-peer network architecture includes a screen function for providing data registration and data display functions, and data registered or data arbitrarily created by executing the screen function. , And a data carrier function for exchanging data with a connection destination node, and a data carrier function for executing the data carrier function and receiving the received data. It is configured to have a database management function to retrieve data into a predetermined location in the database and to extract data recorded in the database.
  • the client terminal on which such an application is implemented executes the translate function, receives the data registered by executing the screen function or arbitrarily created data, and transmits the data. Convert the data into a format that can be imported into the order database, execute the data carrier function, establish a connection session to the order database via the collector node, and convert using the translate function. And send the data.
  • the order receiving database in which such an application is implemented executes the data carrier function to establish a connection session to the client terminal via the collector node, and is transmitted from the client terminal.
  • Receiving the received data executing the database management function, executing the data carrier function, receiving the received data, loading the data into a predetermined location in the database, Extract the data recorded in the database.
  • the business process system empowering the present invention can coexist with an existing system even if the existing system is constructed in the ordering company. By using this, transactions with unspecified large numbers of companies that could not be realized in the past can be realized with low cost and high security without using a server.
  • the business process system includes an open network layer, the above-mentioned intermediate network layer, and an in-house network of an order base connected to the internal network layer via a firewall. Connected and equipped with an order base terminal on which the application is installed. The order base terminal displays the order data received via the collector node on the screen at least in accordance with the order, and displays the order Perform state management.
  • the business process system empowering the present invention can manage at least the ordering status on the order receiving base side, and can smoothly perform other business processes according to the status.
  • a WAN layer is applied as the open network layer
  • a DMZ layer is applied as the intermediate network layer
  • a LAN layer is applied as the internal network layer.
  • the business process method according to the present invention for achieving the above-mentioned object is a business process method for connecting an unspecified number of companies via a network and exchanging various business data.
  • Client terminals with applications that implement the peer-to-peer network architecture are terminals owned by the ordering source connected to the client, and the data registered via the screen or data created arbitrarily can be received at the order receiving base.
  • a collector node coupled the client terminal and the peer-to-peer by the client terminal performs the application, the data transmitted from the client terminal After being temporarily stored, the packet is transferred to an appropriate destination, connected to the internal network layer, which is a segment isolated from the open network layer and also isolated from the intermediate network layer, and connected to the application.
  • the order database in which is implemented is characterized by recording data transferred from the collector node.
  • the business process method according to the present invention can reduce the load on the order receiving database and greatly improve the performance because the client terminal connected to the open network layer executes the application. This makes it possible to avoid direct access to the order entry database via the collector node, thus greatly improving security.
  • data from the client terminal is temporarily stored by the collector node in the intermediate network layer, and then transferred to the order receiving database. Even if the current connection session is disconnected, there is no need to re-input data from the client terminal, and reliable communication can be realized.
  • the information processing apparatus that achieves the above-mentioned object is provided in a business process system that connects an unspecified number of companies via a network and exchanges various business data, and has a peer-to-peer network architecture.
  • An information processing device owned by the ordering party connected to the open network layer in which the application that implements the functions is implemented, and has a screen function that provides the data registration and data display functions that are functions of the application.
  • a screen means to be executed, and a function of the application, which executes the screen function, receives registered data or arbitrarily created data, and executes a translate function of converting the data into a predetermined format.
  • Translation means and the function of the above application Data carrier means for executing a data carrier function of exchanging data with a connection destination node, wherein the translate means executes the translate function, executes the screen function, and is registered.
  • the data or arbitrarily created data is converted into a predetermined format so that it can be taken into the order database of the order base.
  • Carrier function is executed, a connection session to the order receiving database is established, and the converted data is transmitted.
  • Such an information processing device that is effective in the present invention executes an application, so that the load on the order receiving database can be reduced and the performance can be greatly improved, and the existing system can be provided to the ordering company. Even if it has been built, it can coexist with this existing system, and using peer-to-peer technology, it is possible to use server-less, inexpensive and high-level transactions with a large number of unspecified companies that were previously impossible It can be realized with security.
  • the information processing apparatus for achieving the above-mentioned object is an information processing apparatus provided in a business process system for connecting an unspecified number of companies via a network and exchanging various business data.
  • a device that is isolated from the open network layer to which the client terminal owned by the orderer, in which the application implementing the peer-to-peer network architecture is installed, is connected and is also isolated from the network layer inside the order base.
  • the client terminal is connected to the client terminal by executing the application, and is connected to the client terminal in a peer-to-peer connection, and temporarily stores data transmitted from the client terminal.
  • Ru the above internal network layer Les as a feature to be transferred to the appropriate orders database of connection has been the order base, Ru.
  • Such an information processing apparatus that is active in the present invention temporarily stores data transmitted from a client terminal that executes an application and then transfers the data to the order receiving database, thereby reducing the load on the order receiving database.
  • the ability to significantly reduce performance and improve performance can be achieved, and direct access to the order entry database can be avoided, greatly improving security.
  • the information processing apparatus according to the present invention does not need to re-input data by the client terminal, and it is possible to ensure that Communication can be realized.
  • the information processing apparatus that achieves the above-mentioned object is a business process system that connects an unspecified number of companies via a network and exchanges various business data.
  • Connected to the network layer inside the order base which is isolated from the open network layer to which the client terminal owned by the orderer, in which the application that implements the peer-to-peer network architecture is implemented, is connected to the order base.
  • a database management function of receiving the data received by executing the data carrier function, loading the data into a predetermined location in the database, and extracting the data recorded in the database.
  • Equipment The data carrier means executes the above data carrier function, and is connected to the intermediate network layer of the order base, which is a segment isolated from the open network layer and also isolated from the internal network layer.
  • a connection session to the client terminal is established via the node, the data is converted into a predetermined format that can be captured by the client terminal, and the data transmitted from the client terminal is received.
  • Executing the database management function receiving the data received by executing the data carrier function, loading the data into a predetermined location in the database, and extracting the data recorded in the database. I have.
  • the client terminal connected to the open network layer executes the application, its own load is reduced, the performance is greatly improved, and the collector is improved. Since the data transferred from the node is recorded, direct access from the client terminal is avoided, and the security can be greatly improved. Further, in the information processing apparatus according to the present invention, since the data from the client terminal is temporarily held by the collector node in the intermediate network layer, the connection session with the client terminal is temporarily disconnected during the communication. Even if this happens, there is no need to restart data input by the client terminal, and reliable communication can be realized.
  • FIG. 1 is a diagram illustrating a concept of a peer-to-peer network architecture applied to a business process system shown as an embodiment of the present invention.
  • FIG. 2 is a diagram for explaining how resources are searched and found in the architecture shown in FIG.
  • FIG. 3 is a diagram illustrating a first connection form prepared according to the form of the network as an access session in the architecture shown in FIG.
  • FIG. 4 is a diagram illustrating a second connection mode prepared as an access session according to a network mode in the architecture shown in FIG. 1.
  • FIG. 5 is a diagram illustrating a third connection mode prepared as an access session in the architecture shown in FIG. 1 according to a network mode.
  • FIG. 6 is a diagram illustrating a connection form by a via-to-via system applied to a business process system shown as an embodiment of the present invention.
  • FIG. 7 is a diagram illustrating functions of an abridgement implemented in the business process system shown as the embodiment of the present invention.
  • FIG. 8 is a diagram for explaining an example of a business process system shown as an embodiment of the present invention constructed by establishing a plurality of sessions between two nodes on which the application shown in FIG. 7 is implemented.
  • FIG. 9 A diagram illustrating a network structure of a specific business process system shown as an embodiment of the present invention, which models a transaction between a certain company and an unspecified number of companies.
  • Garden 10 is a diagram illustrating a series of product product lifecycles to which the business process system shown in FIG. 9 can be applied.
  • Figure 11 Describes the sequence up to accepting an order through the client terminal when the end customer possessing the client terminal has its own system for ordering and purchasing merchandise and services FIG.
  • FIG. 7 is a diagram for explaining a sequence until an order is received via the client terminal when no unique system is provided.
  • FIG. 13 As an example of a series of business images by the business process system shown as an embodiment of the present invention, a procedure until an end customer places an order via a channel, and gives a delivery date response at the ordering base side.
  • FIG. 4 is a diagram for explaining a process from order placement to order reception in a series of procedures.
  • FIG. 14 is a diagram illustrating an example of a delivery date answer dialog displayed on the display screen of the order base terminal.
  • FIG. 15 As an example of a series of business images by the business process system shown as an embodiment of the present invention, a procedure until an end customer places an order via a channel and gives a delivery date response at the ordering base side.
  • FIG. 4 is a diagram illustrating a process from an order receipt to a delivery date response in a series of procedures.
  • FIG. 16 is a diagram illustrating a basic configuration of a client / server system.
  • FIG. 17 (A) is a diagram illustrating a connection mode by a client / server system, and is a diagram illustrating a RAS connection.
  • FIG. 17 (B) is a diagram illustrating a connection mode by a client / server system, and is a diagram illustrating a connection using a VPN.
  • FIG. 17 (C) is a diagram illustrating a connection mode by a client / server system, and is a diagram illustrating a general connection via the web.
  • FIG. 18 (A) is a diagram illustrating a basic configuration of a peer-to-peer system, and is a diagram illustrating a basic configuration of a pure peer-to-peer system.
  • FIG. 18 (B) is a diagram illustrating a basic configuration of a peer-to-peer system, and is a diagram illustrating a basic configuration of a hybrid-type peer-to-peer system.
  • an unspecified number of companies are connected by a serverless so-called peer-to-peer network.
  • This is a business process system that exchanges various business data.
  • the peer-to-peer network architecture applied to the business process system is defined by nodes, that is, a collection of computers, as shown in FIG. 1, for example.
  • each node forms a topology in a state where a plurality of sessions are set up with each other.
  • this normal session means a connection based on Transmission Control Protocol / Internet Protocol (TCPZIP) that continuously maintains application-level communication.
  • TCPZIP Transmission Control Protocol / Internet Protocol
  • a normal topology is formed by each node making such a connection with each other, and a path through which a protocol flows is formed.
  • not all nodes in the network are connected to each other, but each node is connected only to neighboring nodes.
  • each node can have a relationship with an unknown node via a neighboring node.
  • each client terminal is assumed to know the server to which it connects.
  • a peer-to-peer system in order for each node to participate in the network, It is important to know the node to which you connect first.
  • this architecture when each node tries to join the network, a predetermined attribute file and a connection file concerning the node to be connected are acquired.
  • the protocol propagates over the connection session. In this process, each node can acquire information of another node and make it a new connection destination candidate.
  • the node directly connected to itself changes dynamically. For this reason, in this architecture, each node autonomously changes the connection destination so that the connection between the nodes is optimal.
  • a node to search for a resource transmits a predetermined command to a neighboring node that has established a connection session.
  • This command describes a command ID that specifies the uniqueness of the command and a resource ID that specifies the resource. Please let me know if you want to do it. "
  • the node that has received the inquiry command checks whether or not it has the corresponding resource by searching for the index of the resource that it owns. If the node that has received the inquiry command does not have the resource, the node transfers the inquiry command to neighboring nodes other than the node that transmitted the inquiry command. In this architecture, as shown by a solid arrow in FIG. 2, for example, an inquiry command transmitted from the node A is transmitted from the neighboring node to the neighboring node until the resource to be searched by the node A is found. Is transferred.
  • the node that has received the inquiry and matching command returns a predetermined response protocol when it owns the resource.
  • the response protocol is transferred in the order of the nodes D, C, and B.
  • the response protocol returned from the node possessing the resource describes the address of the node, the resource ID indicating the state of the resource, and the revision number. Therefore, in this architecture, when node A obtains the access information to the resource owned by node E by receiving the response protocol, as shown by the dashed-line arrow in FIG. Direct access is possible.
  • this architecture it is possible to avoid network tightness by providing an access session independent of the connection session for actual access to resources.
  • a firewall that restricts communication ports and a network that uses a private IP (Internet Protocol) address generally become obstacles. This is because it is basically impossible to access the computer inside the firewall from outside the firewall.
  • IP Internet Protocol
  • connection is established by extending the connection session from inside the NAT server to the outside of the firewall.
  • a plurality of connection modes are prepared as access sessions according to the network mode.
  • these network forms are automatically recognized and the optimal access method is realized.
  • a private connection using the port forwarding function of the NAT server is used as a first connection mode.
  • NAT servers usually have the ability to forward data sent to one port to another port. Therefore, in this architecture, the settings for forwarding the port for the architecture are made in advance using this function. As a result, the NAT server returns the node information of both the private IP address and the masquerade node when returning the above-mentioned response protocol.
  • a case where a resource to be searched is owned by an access destination node belonging to a private network inside the NAT server NS.
  • the inquiry command described above is transferred from the own node via the relay node and the NAT server NS to the access destination node.
  • the response protocol is transferred from the access destination node to the own node via the NAT server NS and the relay node, as indicated by the dashed arrow in FIG.
  • the NAT server NS notifies the masquerade node information set in the NAT server NS together with the private IP address.
  • the dashed line arrow in Fig. 3. Can be switched.
  • the second connection mode there is a case where a session can be established with an access destination node belonging to a private network inside a firewall.
  • a session can be established with an access destination node belonging to a private network inside a firewall.
  • the access session is opened from the node inside the firewall. You can have them stretched.
  • the resource to be searched is owned by the access destination node belonging to the private network inside the firewall FW.
  • the inquiry command is transferred from the own node to the access destination node via the relay node and the firewall FW.
  • this architecture breaks in Figure 4.
  • the response protocol is transferred from the access destination node to the own node via the firewall FW and the relay node.
  • this architecture as indicated by the dashed line in FIG.
  • a predetermined access request command is accessed from the own node via the relay node and the firewall FW in a direction opposite to the route on which the response protocol has propagated. Transferred to the destination node. Then, in this architecture, as indicated by the two-dot chain line arrow in FIG. 4, the access destination node inside the firewall FW responds to the access request command to the own node outside the firewall FW. An access session is set up for it. As a result, in this architecture, it is possible to execute access from the own node to the access destination node via this access session.
  • a session cannot be established from either the access destination node or the own node.
  • a session cannot be established from either side.
  • a third node in an environment where sessions can be established from both the access destination node and the own node is provided as a gateway node, and communication via this gateway can be performed.
  • the own node belonging to the private network inside the firewall wishes to search for the resource power ⁇ belonging to the private network inside the separate firewall.
  • the inquiry command is transferred from the own node power to the access destination node via the relay node and the firewall as shown by the solid arrow in FIG.
  • the response protocol is transferred from the access destination node to the own node via the firewall and the relay node, as indicated by the dashed arrow in FIG.
  • the own node establishes an empty session with the gateway node GW, as shown by the two-dot chain line in FIG. Further, in this architecture, as shown by the dashed line in FIG.
  • the gateway is connected to the gateway via the relay node and the firewall in a direction opposite to the route on which the response protocol has propagated.
  • a predetermined gateway request command in which information such as the IP address of the inode GW is described is transferred to the access destination node.
  • the access destination node inside the firewall responds to the gateway request command by the gateway node outside the firewall, as indicated by the two-dot chain arrow in FIG. Set up an access session to the GW.
  • the gateway node GW internally couples the session from its own node with the session from the access destination node.
  • the gateway node GW can execute access from the own node to the access destination node by mediating the access session.
  • the business process system described as an embodiment of the present invention is realized by applying such a peer-to-peer network architecture.
  • a description will be given of this business process system.
  • the concept of the business process system is that, by applying the above-described peer-to-peer network architecture, for example, as shown in FIG. Fire between external open network NT
  • One wall FW will be installed and the order database etc.
  • a firewall FW was also installed between Computer C and Network NT, and these
  • the application implemented in the business process system includes four screen units 11, a translator 12, data carrier units 13 and 21, and a database management unit 22. It is roughly divided into functions.
  • the functions executed by the client terminal 10 include a screen unit 11, a translator 12, and a data carrier unit 13.
  • the screen section 11 is executed when the end customer or the agency having the client terminal 10 does not have its own system for ordering and purchasing the merchandise service. It provides data registration and data display functions through a predetermined screen.
  • the books and the like written on other media such as a paper medium such as a facsimile or a data file in a proprietary format can be used. It is usual to place orders for products and services based on Therefore, in the business process system, by executing the function of the screen unit 11, it is possible to input information written in these various media as data through a predetermined screen or to display the data. It becomes possible.
  • the data registered via the screen unit 11 is transferred to the translator 12.
  • the translator 12 receives the data registered by executing the screen unit 11 and converts the data into a format that can be taken into the order database of the order base.
  • the translator 12 may be a so-called EDIFA (Electronic Document Interchange For Administration, Commerce and
  • the data carrier unit 13 is a board function for securely transmitting and receiving various business data such as so-called forecasts and order data, which are order predictions, while maintaining security and beyond the firewall. .
  • the data carrier unit 13 When the data carrier unit 13 obtains the business data to be transmitted from the recorded location, the data carrier unit 13 should record the business data in the order receiving database 20. Establish a connection session to the location and send this business data.
  • functions executed by the order receiving database 20 include a data carrier unit 21 and a database management unit 22.
  • the computer may be a computer different from the public node.
  • This data is recorded in a predetermined location. Also, the order date The database 70 sends the recorded data to the client terminals 50, 50, 50, 50
  • the order base terminal 80 receives the order data from the collector node 60 according to the order and displays it on the screen, thereby managing the order status.
  • client terminals 50, 50, 50, 50 are connected.
  • Pierce-One-Peer technology can be introduced into the B2B (Business to Business) system.
  • B2B Business to Business
  • the collector node 60 in the DMZ layer is the collector node 60 in the DMZ layer
  • such a business process system can be applied to the exchange of various business data between a customer-related department and a company's own department in a series of product product life cycles.
  • the business process system includes a forecast process, an ordering process, a delivery process such as answering the delivery date and quantity, invoice and BZL notification, and a notification of the occurrence of defects between the customer-related department and the own company department. It is suitable to be applied to the mass production phase of the product 'service consisting of post-delivery process etc.
  • step S1 the end customer creates order data in an arbitrary format using an original system.
  • step S2 the end customer uses the function of the translator 12 of the client terminal 50 in which the above-described application is implemented to store the order data in the order data.
  • collector node 60 and master node 60 upon receiving the order data,
  • the order status is displayed using the function of the screen unit 11 based on the order data 1.
  • step S7 When the data is received using the function of the data carrier unit 21, in step S7, the order data is recorded using the function of the database management unit 22 , and the contents of the database are updated.
  • the order database 70 transmits the order data to the collector node 60.
  • the order data is temporarily stored in step S8, and the order data is transmitted to the client terminal 50 as the destination in step S9. At the same time, the information is transmitted to the order base terminal 80.
  • step S10 the client terminal 50 receives the request from the collector node 60.
  • step S11 the order base terminal 80 is also
  • the order status is displayed by using the function of the screen unit 11, and a series of processing ends.
  • a client terminal 50 owned by an end customer having a unique system, a collector node 60, a master node 60, and an order receiving database
  • the final customer having the client terminal 50 orders and purchases a product / service.
  • FIG. 12 shows a sequence up to acceptance of an order via the client terminal 50 when a unique system for performing the ordering is not provided.
  • step S21 the end customer inputs order data using the function of the screen unit 11 of the client terminal 50 in which the above-described application is mounted.
  • step S22 the end customer uses the function of the translator 12 of the client terminal 50 to convert the order data into a format that can be loaded into the order database 70, and then in step S23, the data carrier unit 13 The order data is transmitted to the collector node 60 using the function. Then, in step S24, the client terminal 50
  • the status of the order is displayed by using the function of the screen unit 11.
  • the order database 70 receives the transmitted order data using the function of the data carrier unit 21, the order database 70 receives the order data in step S28. It records using the function of the database management unit 22, and updates the contents of the database. Then, the order database 70 sends the order data to the collector node 60.
  • step S29 the order data is temporarily held, and in step S30, the order data is transmitted to the client terminal 50, which is the destination, and also transmitted to the order base terminal 80.
  • step S31 the client terminal 50 receives the request from the collector node 60.
  • the order status is displayed using the function of the screen unit 11, and a series of processing ends. Also, in step S32, the order base terminal 80 is also
  • the order status is displayed by using the function of the screen unit 11, and a series of processing ends.
  • a client terminal 50 owned by an end customer who does not have a unique system, a collector node 60, a master node 60, and an order data base.
  • FIG. 7 shows a process in which data flows from the final customer to the order receiving base via the channel.
  • step S51 the end customer creates order data using a client terminal equipped with its own unique system or application.
  • step S52 the end customer uses a client terminal to convert the order data into a format that can be imported into the order database 70 and output the converted data.
  • step S53 the final customer uses the client terminal to transmit the order data to a system provided by a channel such as an agency.
  • the order data is The data is captured and recorded in an order receiving database provided in the channel.
  • the end customer may input the order data using the function of the screen unit 11 of the client terminal and pass it to the channel.
  • step S54 the channel receiving the order data confirms the order data on the screen using the client terminal in which the application owned by the channel is installed. This corresponds to the process in which the order base terminal 80 confirms the order status in step S11 in FIG. 11 or step S32 in FIG.
  • step S55 the channel collects order data from a plurality of customers, creates order data using its own system or client terminal, and stores the order data in the order database. Convert to a format that can be imported into 70 and output.
  • step S56 the channel transmits order data to the system provided in the order base using the client terminal.
  • the order data is fetched and recorded in the order database provided in the order base corresponding to the order database 70 shown in FIG.
  • the order data may be input using the function of the screen unit 11 of the client terminal and transferred to the order receiving base, similarly to the end customer.
  • step S57 the order base receiving the order data uses the order base terminal on which the application owned by the user corresponding to the order base terminal 80 shown in FIG. Check order data. This corresponds to the process in which the order base terminal 80 checks the order status in step S11 in FIG. 11 or step S32 in FIG.
  • step S58 the order receiving base checks inventory, confirms production progress, checks capacity, etc., based on the order data, coordinates with the production department with the factory, etc., and ships the product. Determine possible dates.
  • the order receiving base inputs the delivery date determined by using the function of the screen unit 11 of the order receiving base terminal in step S59. Specifically, a delivery date response dialog as shown in FIG. 14 is displayed on the display screen of the order base terminal. The ordering base will enter the necessary information in this delivery date response dialog. [0121] The process from the ordering ability to the order receiving has been described so far. Next, the process from receiving an order to answering the delivery date will be described with reference to FIG. That is, the figure shows a process in which data flows to the final customer through the order base power channel, and furthermore, data flows from the final customer to the order base through the channel.
  • step S60 the order receiving base transmits delivery date data indicating the delivery date determined using the order receiving terminal to the system provided in the channel.
  • step S61 the channel that has received the delivery date data uses the client terminal to check the delivery date data by confirming the delivery date data on the screen, and fine-tunes the customer arrival date.
  • step S63 the final customer who has received the delivery date data confirms the answered delivery date by checking the delivery date data on the screen using the client terminal.
  • step S64 the final customer determines whether to accept the replied delivery date, and if the delivery date is approved, in step S65, the final customer uses the client terminal to approve the delivery date. Is transmitted to the system provided in the channel.
  • step S66 the channel that has received this status transmits this status to the system provided at the order base using the client terminal.
  • step S67 the order receiving base receives this status using the order receiving base terminal, confirms it on the screen, and ends a series of processes.
  • the procedure from order placement to delivery date response can be seamlessly realized between the final customer, the channel, and the order receiving base.
  • the client terminals 50, 50, 50, 50 connected to the open network layer are connected to the open network layer
  • the data transmitted from 1 2 3 4 is connected to the DMZ layer of the order base, which is a segment that is isolated from the open network layer and also separated from the network layer inside the order base, and is connected to the client terminal 50, 50. , 50, 50 and a collector node 60 connected peer-to-peer
  • the information is recorded in the order receiving database 70 of the order receiving base via 1 2 3 4 1.
  • Omance can be greatly improved, and direct access to the order receiving database 70 via the collector node 60 can be avoided, so that security can be greatly improved.
  • data from client terminals 50, 50, 50, 50 is collected by a collector node 60 in the DMZ layer.
  • the client terminals 50, 50, 50, 50 are in the business process system.
  • the client terminals 50, 50, 50, 50 are in the business process system.
  • the data to be transmitted by 1 2 3 4 is converted into a predetermined format by the client terminals 50, 50, 50, 50 that are in a format that can be imported into the order receiving database 70 and then transmitted.
  • this business process system uses a peer-to-peer technology to realize transactions with an unspecified number of companies, which were not feasible in the past, at low cost and with high security without using a server. be able to.
  • the present invention is not limited to the above-described embodiment.
  • a system in which various nodes are connected to the network structure shown in FIG. 9 has been described.
  • the present invention provides, for example, a web server in the DMZ layer, a design database or the like in the LAN layer. May be provided.

Abstract

: Dans un système de procédure commerciale, les données transmises des terminaux clients 501, 502, 503, 504, d’une commande source connectée à une couche de réseau ouvert et disposant d’une application de construction d'une architecture de réseau peer-to-peer, sont enregistrées dans une base de données de réception des commandes (70) au niveau de la base de réception via un nœud de collecte 601 connecté à la couche DMZ de la base de réception des commandes, en tant que segment isolé de la couche de réseau ouvert et de la couche LAN dans la base de réception des commandes, et connecté en peer-to-peer aux terminaux clients 501, 502, 503, 504. Ainsi, dans le système de procédure commerciale, il est possible d’effectuer des transactions sans serveur et à moindre coût avec de nombreuses entreprises, en toute sécurité, grâce à la technologie du peer-to-peer.
PCT/JP2005/002136 2004-02-13 2005-02-14 Système de procédure commerciale, méthode de procédure commerciale et dispositif de traitement des données WO2005078593A1 (fr)

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US10/588,781 US20080040124A1 (en) 2005-02-14 2005-02-14 Business Process System, Business Process Method, and Information Processing Apparatus
JP2005517994A JPWO2005078593A1 (ja) 2004-02-13 2005-02-14 業務プロセスシステム及び業務プロセス方法、並びに情報処理装置

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