WO2004049615A3 - Methods and systems for automatic forwarding of communications to a preferred device - Google Patents

Methods and systems for automatic forwarding of communications to a preferred device Download PDF

Info

Publication number
WO2004049615A3
WO2004049615A3 PCT/US2003/037706 US0337706W WO2004049615A3 WO 2004049615 A3 WO2004049615 A3 WO 2004049615A3 US 0337706 W US0337706 W US 0337706W WO 2004049615 A3 WO2004049615 A3 WO 2004049615A3
Authority
WO
WIPO (PCT)
Prior art keywords
preferred device
user
systems
methods
communication
Prior art date
Application number
PCT/US2003/037706
Other languages
French (fr)
Other versions
WO2004049615A2 (en
Inventor
Craig L Reding
Nagendra Kunuturi
Mahesh Rajagopalan
Jagmit Singh
Christopher L Helbling
Original Assignee
Telesector Resources Group Inc
Verizon Data Services Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telesector Resources Group Inc, Verizon Data Services Inc filed Critical Telesector Resources Group Inc
Priority to JP2004555741A priority Critical patent/JP2006507774A/en
Priority to EP03790053A priority patent/EP1568169A4/en
Priority to CA002507500A priority patent/CA2507500A1/en
Priority to AU2003293062A priority patent/AU2003293062A1/en
Priority to PCT/US2003/037706 priority patent/WO2004049615A2/en
Publication of WO2004049615A2 publication Critical patent/WO2004049615A2/en
Publication of WO2004049615A3 publication Critical patent/WO2004049615A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/09—Third party charged communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
    • H04M3/42374—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity where the information is provided to a monitoring entity such as a potential calling party or a call processing server
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2005—Temporarily overriding a service configuration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information.The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.
PCT/US2003/037706 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device WO2004049615A2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
JP2004555741A JP2006507774A (en) 2002-11-25 2003-11-25 Method and system for automatic transfer of communication to a preferred device
EP03790053A EP1568169A4 (en) 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device
CA002507500A CA2507500A1 (en) 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device
AU2003293062A AU2003293062A1 (en) 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device
PCT/US2003/037706 WO2004049615A2 (en) 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US42870402P 2002-11-25 2002-11-25
US60/428,704 2002-11-25
US43601802P 2002-12-26 2002-12-26
US60/436,018 2002-12-26
PCT/US2003/037706 WO2004049615A2 (en) 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device

Publications (2)

Publication Number Publication Date
WO2004049615A2 WO2004049615A2 (en) 2004-06-10
WO2004049615A3 true WO2004049615A3 (en) 2004-09-16

Family

ID=46397694

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/037706 WO2004049615A2 (en) 2002-11-25 2003-11-25 Methods and systems for automatic forwarding of communications to a preferred device

Country Status (5)

Country Link
EP (1) EP1568169A4 (en)
JP (1) JP2006507774A (en)
AU (1) AU2003293062A1 (en)
CA (1) CA2507500A1 (en)
WO (1) WO2004049615A2 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2664003C (en) 2006-09-20 2015-11-03 Mobivox Corporation Method and system for triggering internet applications using messages
CN103003430A (en) 2009-11-12 2013-03-27 西澳大利亚大学 Antisense molecules and methods for treating pathologies
US9462438B2 (en) 2013-11-14 2016-10-04 Google Inc. Do-not-disturb modes
JP6418629B2 (en) * 2014-04-25 2018-11-07 Ｎｅｃプラットフォームズ株式会社 Remote conference system, remote conference device, remote conference method and program
US9812126B2 (en) 2014-11-28 2017-11-07 Microsoft Technology Licensing, Llc Device arbitration for listening devices

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030179743A1 (en) * 2001-12-18 2003-09-25 Bosik Barry S. Call management method responsive to network presence
US20030187992A1 (en) * 2001-05-07 2003-10-02 Steenfeldt Rico Werni Service triggering framework

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2606091B2 (en) * 1993-08-09 1997-04-30 日本電気株式会社 Incoming call control method
JPH07107549A (en) * 1993-09-30 1995-04-21 Sharp Corp Incoming call transfer device
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5930700A (en) * 1995-11-29 1999-07-27 Bell Communications Research, Inc. System and method for automatically screening and directing incoming calls
JPH10336319A (en) * 1997-05-30 1998-12-18 Nippon Telegr & Teleph Corp <Ntt> Selective communication method and its communication system
JP2001156921A (en) * 1999-11-30 2001-06-08 Mega Chips Corp Extension telephone transfer system
JP2002237893A (en) * 2001-02-09 2002-08-23 Nippon Telegr & Teleph Corp <Ntt> Method and equipment for communication

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030187992A1 (en) * 2001-05-07 2003-10-02 Steenfeldt Rico Werni Service triggering framework
US20030179743A1 (en) * 2001-12-18 2003-09-25 Bosik Barry S. Call management method responsive to network presence

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP1568169A4 *

Also Published As

Publication number Publication date
WO2004049615A2 (en) 2004-06-10
CA2507500A1 (en) 2004-06-10
EP1568169A2 (en) 2005-08-31
JP2006507774A (en) 2006-03-02
AU2003293062A1 (en) 2004-06-18
AU2003293062A8 (en) 2004-06-18
EP1568169A4 (en) 2012-10-10

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