WO2004046983A1 - Order reception program, order reception terminal, and order reception method - Google Patents

Order reception program, order reception terminal, and order reception method Download PDF

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Publication number
WO2004046983A1
WO2004046983A1 PCT/JP2003/014109 JP0314109W WO2004046983A1 WO 2004046983 A1 WO2004046983 A1 WO 2004046983A1 JP 0314109 W JP0314109 W JP 0314109W WO 2004046983 A1 WO2004046983 A1 WO 2004046983A1
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WO
WIPO (PCT)
Prior art keywords
order
item
items
display
input
Prior art date
Application number
PCT/JP2003/014109
Other languages
French (fr)
Japanese (ja)
Inventor
Koji Takemura
Yutaka Ueda
Original Assignee
Konica Minolta Holdings, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Konica Minolta Holdings, Inc. filed Critical Konica Minolta Holdings, Inc.
Priority to AU2003302060A priority Critical patent/AU2003302060A1/en
Publication of WO2004046983A1 publication Critical patent/WO2004046983A1/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders

Definitions

  • the present invention relates to a program for receiving an order, an order receiving terminal, and an order receiving method, and more particularly, to a program, an order receiving terminal, and an order receiving method for receiving an order for a photo service using image data.
  • photographic images are used in various forms, and various photo services using photographic images are provided along with them. It is becoming so. For example, services such as recording image data of photographs taken by a film camera by a customer on an information recording medium such as a CD-R, and outputting image data photographed by a digital camera as a photographic print are provided.
  • photo service stores such as Mie Lab, Dai Lab, etc.
  • ⁇ ⁇ order-receiving stores such as Photo Combi-Enstore, etc.
  • order data such as print size and number of prints is recorded in advance on an information recording medium on which image data is recorded.
  • an information recording medium on which image data is recorded.
  • record data including image data to be printed and print order data is read from an information recording medium, and the read record data is data that can be accepted for printing.
  • a print order receiving apparatus including a determination unit for determining whether or not the print order is satisfied and a display unit for displaying a determination result by the determination unit.
  • services that accept orders in stores include, for example, video and CD rental services at rental shops.
  • this rental service when a customer brings a product that he / she wants to rent to a cash register, a clerk uses an order reception terminal in the store to read a bar code that is pre- affixed to a video or CD case, etc. Is identified, the customer is inquired about the loan period, and the order is accepted.
  • Unexamined Japanese Patent Application Publication No. Hei 11-1-258 867 (Pages 3-6, Fig. 1) Comparing the above-mentioned order at the rental shop with the order related to the photo service,
  • the rented product is owned by the rental shop, and the information necessary for ordering other than customer information is information for identifying the lent product (video and CD identification numbers and titles, etc.).
  • the loan period only. Therefore, it is possible to easily specify the product by pasting the bar code that records the product identification information corresponding to the product on a one-to-one basis to the product in advance, and the clerk can only order the customer by checking the loan period. Reception is completed.
  • the goods (films, digital cameras, information recording media, etc.) on which photographic images are recorded are owned by customers, and their types are various.
  • the services provided include photo print creation and There are many types such as recording on information recording media, and when ordering prints, check with the customer when ordering, such as the size and number of prints, and when recording image data, the type of information recording media to be brought in. There are many items that need to be done.
  • the conventional order reception terminal is configured to have a complicated transition of the screen to set many items related to the order, and all items related to the order are covered Since the screen was displayed, it was difficult for the operator of the terminal to know in what order and what items to input, and it took time to place an order.
  • the person who performs the order reception process is not necessarily familiar with the operation of the order reception terminal, but rather, is often unfamiliar with the operation of part-time jobs, etc., and accepts orders from such operators. Complicated terminal processing is severe.
  • the present invention has been made in view of the above problems, and a main object of the present invention is to provide a simple and efficient photo sensor without burdening an operator or a customer of an order reception terminal.
  • An object of the present invention is to provide an order reception program, an order reception terminal, and an order reception method capable of receiving an order for one service.
  • one embodiment of the present invention provides a computer which stores a display order of a plurality of items selected or input to specify an order, among the plurality of items. Means for setting an item determined in accordance with the display order by referring to the selection or input result of the item selected or input before the item, and selecting or inputting the set item before the item. And a means for creating a screen which can be selected or input to a screen including the above items, and a means for displaying the screen on a display means.
  • a computer is a means for storing a display order of a plurality of items selected or inputted in order to specify an order, and an option for configuring each of the plurality of items.
  • the program is a program that functions as a unit that creates a screen added so that input is possible, and a unit that displays the screen on a display unit.
  • a computer is a means for storing a display order of a plurality of items selected or input to specify an order.
  • Means for storing the option selected as the default, or the option selected with reference to the order selection or input history information, and the items that clearly indicate the selected option are arranged according to the display order. Display the screen on the display A program that functions as a means for indicating.
  • the computer stores the option selected as a default in advance or the option selected with reference to the order selection or input history information among the options configuring each of the items.
  • means for calculating a charge for the order specified by the plurality of items means for accumulating and displaying the charge for the specified order on the screen,
  • the program according to any one of (1) to (5), which functions as a program.
  • a display unit an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, and the plurality of items Means for setting an item determined in accordance with the display order with reference to the selection or input result of the item selected or input before the item; and setting the set item before the item.
  • An order receiving terminal comprising: means for creating a screen which is added to a screen including a selected or input item so as to be selectable or inputtable; and means for displaying the screen on the display means.
  • one embodiment of the present invention comprises a display unit, an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, and the plurality of items.
  • Means for reading the selection information from a barcode in which selection information comprising one or more combinations of options constituting each of the above items is recorded in advance, and an item selected by the selection information from the plurality of items Means for setting an item determined according to the display order based on the selection or input result of an item selected or input before the item, and selecting the item set before the item before the item.
  • An order receiving terminal comprising: means for creating a screen which can be selected or added to a screen including an input item; and means for displaying the screen on the display means.
  • a display unit In one embodiment of the present invention, a display unit, an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, Means for storing the option selected as a default or the option selected by referring to the order selection or input history information among the constituent options, and an item that clearly identifies the selected option. And a means for causing the display means to display a screen in which are arranged according to the display order.
  • a means for storing an option selected in advance as a default or an option selected by referring to the history information of the selection or input of the order Means for displaying an option on the display means so as to be identifiable, the order receiving terminal according to (7) or (8).
  • the order receiving method includes: Setting an item determined according to a predetermined display order of the plurality of items with reference to a selection or input result of an item selected or input before the item, and setting the set item to the item To enable selection or input on the screen containing the item selected or input before! ] And the order reception method to be displayed.
  • one embodiment of the present invention provides an order receiving method in which a plurality of items selected or input to specify an order are displayed and the order is received, wherein each of the plurality of items is The selection information including one or more combinations of the constituent options is recorded in a barcode, and a predetermined display order of the plurality of items is selected from among the plurality of items except for the item selected by the selection information. Is set based on the selection or input result of the item selected or input before the item, and the set item is displayed on the screen including the item selected or input before the item. This is an order reception method in which the information is displayed with the amount of money available for selection or input.
  • the screen of the order receiving terminal on which the order receiving program is executed transitions when an order is input, or all input items are displayed collectively. Instead, items that can be selected or entered in each step of order reception are sequentially added to the previous screen and displayed, so even if the operator is unfamiliar with the operation of the order reception terminal, input is performed according to the screen display Only with this, it is possible to receive orders promptly and reliably.
  • FIG. 1 is a diagram showing a configuration of an order receiving system 101 according to a first embodiment of the present invention.
  • FIG. 2 is a block diagram showing a means functioning by the order receiving program according to the first embodiment of the present invention.
  • FIG. 3 is a flowchart showing a procedure of an order receiving method according to the first embodiment of the present invention.
  • FIG. 4 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
  • FIGS. 5 (a) and 5 (b) are diagrams showing examples of the display screen of the order receiving terminal according to the first embodiment of the present invention.
  • FIG. 6 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
  • FIGS. 7 (a) and 7 (b) show the order receiving terminal according to the first embodiment of the present invention. It is a figure showing an example of a display screen.
  • FIG. 8 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
  • FIG. 9 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
  • FIG. 10 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention. .
  • FIG. 11 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
  • FIG. 12 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention. .
  • FIG. 13 is a diagram showing a configuration of an order receiving system 102 according to a second embodiment of the present invention.
  • FIG. 14 is a block diagram showing means functioning by the order receiving program according to the second embodiment of the present invention.
  • FIG. 15 is a flowchart showing a procedure of an order receiving method according to the second embodiment of the present invention.
  • a computer stores at least a display unit, an input unit, and a display order of a plurality of items selected or input to specify an order.
  • Sequence storage means, of a plurality of items, an item determined according to the processing sequence is selected or input before the item.
  • Display item setting means for setting by referring to the selection or input result of the selected item, and a screen in which the set item is added to the screen including the item selected or input before the item so as to be selectable or inputtable Means for creating an order reception screen, an order charge calculating means for calculating a charge for an order specified by a plurality of items, an order history information storing means for storing history information of order selection or input, and configuring each item.
  • the option functions as a display method changing means for setting the display method with reference to the order history information.
  • each item displays a typical option set as a default in advance or an option recommended by referring to the order history information in an identifiable manner, so that the user is not familiar with the operation of the order receiving terminal. It is possible to quickly and surely execute the order acceptance process simply by selecting according to the screen without being confused about the operation. Furthermore, in addition to the operations on the screen, rough classification of orders and standard order patterns are recorded in barcodes, and the barcodes corresponding to the orders are read to further simplify the operations on the screen. That's a thing.
  • FIG. 1 is a diagram schematically showing the configuration of an order receiving system according to the first embodiment
  • FIG. 2 is a block diagram showing means functioning by an order receiving program.
  • FIG. 3 is a flowchart showing a procedure of a sentence receiving method
  • FIGS. 4 to 12 are diagrams showing an example of a configuration of a screen displayed on the order receiving terminal.
  • the order reception system 101 of the present embodiment is installed in an order reception store 2 such as a photo service store or a convenience store, and is provided with an undeveloped film 10 or a developed film of the customer 9. It is equipped with an order reception terminal 3 that receives orders for photo services based on photographic images recorded on films 11, digital cameras 13, mobile phones with cameras 14, and information recording media 12.
  • the reception terminal 3 has a terminal for reading image data from a device such as a digital camera 13 or a camera-equipped mobile phone 14 brought by the customer 9, a compact flash (R), a smart media, a memory stick ( R), a multimedia card, an SD memory card, etc., an information recording medium, a slot for reading image data from 12 and an image recording medium for reading the read image data, such as CD_R And a input-output interface slot or the like for writing.
  • a device such as a digital camera 13 or a camera-equipped mobile phone 14 brought by the customer 9, a compact flash (R), a smart media, a memory stick ( R), a multimedia card, an SD memory card, etc.
  • an information recording medium a slot for reading image data from 12 and an image recording medium for reading the read image data, such as CD_R And a input-output interface slot or the like for writing.
  • the order receiving terminal 3 is configured to read image data, receive an order, write image data, etc.
  • the image receiving device may be configured to read image data or write to an information recording medium by another terminal (for example, a small terminal 5 or an automatic terminal 6) provided in the order receiving terminal 3. It may be configured to connect to the service server 8. Further, a developing device and an image data reading device may be provided in the order receiving store 2, and the developing of the undeveloped film 10 and the reading of the image data from the developed film 11 may be performed in the store. The image data may be read at another photo service store. Furthermore, a printer or the like for printing a printer receipt for printing a photo print may be connected to the order receiving terminal 3. As shown in Fig.
  • the order reception program installed in the order reception terminal 3 displays information on the computer using a CRT or other display means 15a that displays the order reception screen, and selects and inputs items related to the order.
  • Input means such as mouse, keyboard, touch panel, etc. 15b
  • processing sequence storage means 15c for storing the display order of items related to order (hereinafter referred to as processing sequence), processing from multiple items related to order Display item setting means 15 d to set items that can be selected (input) in each step according to the sequence, order charge calculation means 15 e to calculate the price of the set order, and display item setting means 15 d
  • Order reception screen creation means for creating an order reception screen including the order items calculated by the e-commerce item and the order fee calculated in 15 e 15 f
  • digital camera 13 provided by customer 9 and camera Image data reading means 15 g for reading image data from a mobile phone 14 with a camera, information recording medium 12, and image data writing means 15 h for writing the read image data to an information recording medium such as a CD-R.
  • Order history information storage means for recording order history information as necessary 15 i, display method for changing the display method of items on each screen of the order by referring to the order history information This is to function as the changing means 15 j.
  • the image data reading means 15 g and the image data writing means 15 h are unnecessary.
  • FIG. 3 shows the procedure for completing the order acceptance of the photo service based on the film, photography equipment, information recording medium, etc. provided by the customer 9 using the order acceptance system 101 configured as described above. This will be described with reference to the figures and the screen configuration examples shown in FIGS. 4 to 12.
  • step S 101 the customer 9 obtains photographic equipment such as undeveloped film 10 and developed film 11, digital camera 13 and camera-equipped mobile phone 14,
  • photographic equipment such as undeveloped film 10 and developed film 11, digital camera 13 and camera-equipped mobile phone 14
  • an information recording medium 12 or the like on which image data is recorded is brought into an order reception store 3 such as a photo service store or a convenience store
  • a clerk (operator) of the order reception store 3 is installed with the order reception program of the present invention.
  • the order reception process using the received order reception terminal 3 is started. '
  • the conventional order reception terminal displays a screen that covers all items related to orders handled at the order reception store, by changing the screen when entering an order in order to set many items.
  • the clerk who is familiar with the operation of the order reception terminal knows what to input and what to input, so there are many items that can be selected even in a complicated screen transition configuration. Processing is possible even with the displayed configuration, but if the order reception terminal 3 is installed in a convenience store, etc., the order reception terminal 3 must be operated by a part-time job clerk who is unfamiliar with terminal operation. In many cases, demanding complicated processing from such clerks is severe. Also, in a field where new services are always provided, such as photo services, the screen configuration is changed gradually, which makes it difficult for even a salesclerk who is familiar with the operation to operate it.
  • the screen of the order reception terminal 3 displays only the items selected or input in the previous step and the items that can be selected or input in the current step according to each step of the order reception.
  • the operability has been significantly improved by configuring the screen.
  • an initial screen 16a as shown in FIG. 4 is displayed.
  • the types of services provided at the order reception store 2 for example, simultaneous printing of undeveloped film 10; additional printing of developed film 11; digital camera 13 and mobile phone with camera 14
  • a service selection tag 17 indicating the creation / ordering of a design print such as a card
  • an order display field 21 displaying customer information and order details are displayed.
  • step S103 the input means 15b is displayed.
  • an item (first selection field 18) to be first selected or input for the selected service is displayed.
  • the service a case where the customer 9 brings in the undeveloped film 10 and desires simultaneous printing and a case where the customer 9 brings in the information recording medium 12 and desires media printing will be described as examples.
  • the film format (for example, 1, 2, 3, 5 mm) is displayed in the frame for simultaneous printing on the initial screen 16a.
  • the first selection column 18 consisting of each option of 24, 36 shot film, APS 15, 25, 40 shot film, etc.) is displayed.
  • the clerk selects the undeveloped film 10 brought by the customer 9 from the options.
  • the options displayed in the first selection column 18 may be listed on the screen in the order stored in advance, but are set in advance as defaults as shown in FIG. 5 (a). It is preferable to display the selected options (in this case, 135 mm2, 4 shots) in an identifiable manner by changing colors or blinking.
  • the screen is reconfigured using the display method changing means 15j, and the order frequency is changed as shown in FIG. 5 (b).
  • the option is displayed at the top of the list.
  • customers 9 may bring films other than those in the first selection box 18
  • a correction button (not shown) for correcting an item is provided, and an unnecessary option is deleted by pressing the button, a new option is added, or a display name of the option is provided. Can be changed.
  • this second screen 16b includes a service selection tag 17 and a first selection column 18 (film selection column), and a selection for the film brought in by the customer 9. Possible items are displayed in the second selection column 19.
  • the print size such as "L size”, “2L size”, “KG size”, or "Index” for printing only the index without printing separately. "Only”, “development only” when performing only development without printing, "CD-R only when recording image data read from a film developed on an information recording medium such as CD-R without printing” ", Buttons for the number of print orders, etc. are displayed.
  • the second screen 16b can be created with a different layout from the initial screen 16a.By adopting a configuration in which new selection fields are sequentially added to the initial screen 16a, the clerk can This can be said to be a preferable mode because the order processing can be continued while confirming the result selected in, and the progress of the order can be grasped by confirming that the screen gradually fills.
  • the typical choices set as default are identifiably displayed, the display order of the choices is changed with reference to the order history information, and the addition / deletion of choices / Changes can be made possible.
  • step 105 when the print size, the number of prints, etc. are selected (in the figure, L size, each one is selected), as shown in FIG.
  • the order receiving screen creation means 15 f Creates a third screen 16c to which the items set by the display item setting means 15d are added with reference to the processing sequence storage means 15c, and displays it on the display means 15a.
  • this third screen 16c includes a service selection tag 17 and a first selection field 18 (film selection field) and a second selection field 19, as well as a print order.
  • Accompanying items that can be ordered are displayed in the third selection column 20.
  • the third selection field 20 includes, for example, an item “indexed” for adding an index display that lists the reduced images, and “CD-R for recording image data on an information recording medium such as a CD-R”. — The button with "R" appears.
  • the third screen 16c can have a different display form than the second screen 16b.By adding new selection items to the second screen 16b, order confirmation and It is preferable to be able to grasp the progress state.
  • step S106 when "CD-R" is selected from the third selection column 20 (step S106), the order content is determined, and as shown in FIG. 7 (a), the order display column 21 is displayed.
  • the order details column a simplified display of the selected order details is shown. (In the figure, undeveloped films of 135 mm, 24 EX are printed in L size, 12 sheets at a time, and the image data is recorded on CD-R.) ), The quantity of the order, the order charge calculated by the order charge calculation means 15e, and the order contents such as the time required for the order processing are displayed (step S107).
  • the first to third selection fields 18 to 20 are classifications for convenience, and the next screen may be created based on the result of selection or input in the previous step, for example,
  • the second screen 16b in FIG. 6 is skipped, and the first to third selection fields 18 to 20 shown in FIG. It may be configured to transition to the displayed third screen 16c, in which case it is set as the default.
  • the selected item and the item selected with reference to the order history information are displayed in an identifiable manner.
  • the item set as a default be an optimal item as appropriate according to the selection situation. For example, in FIG. 4, when selecting the first selection column 18, “1 3 5 2 4 EX” As shown in Fig.
  • step S103 When “Media Print” is selected from the service selection tags 17 in step S103, the format of the information recording medium (eg, Compact Flash (R), SmartMedia, Memory Stick, SD card, PC card) is displayed on the screen. Etc.) is displayed as the first selection column 18 consisting of the options. Then, in step S108, the clerk selects the information recording medium 12 brought by the customer 9 from the options.
  • the format of the information recording medium eg, Compact Flash (R), SmartMedia, Memory Stick, SD card, PC card
  • Etc. is displayed as the first selection column 18 consisting of the options.
  • step S108 the clerk selects the information recording medium 12 brought by the customer 9 from the options.
  • the options displayed in the first selection column 18 may be listed on the screen in the order stored in advance, but a representative option set in advance as a default may be displayed in an identifiable manner.
  • the screen may be reconfigured using the display method changing means 15j with reference to the order history information stored in the order history information storage means 15i and displayed in order of decreasing order frequency.
  • the customer 9 may bring in an information recording medium 12 other than the options shown in the figure, for example, a correction button for correcting an item is provided, and unnecessary options are deleted or new Add choices or select The display name of the limb can be changed.
  • the order reception screen creation means 15 f receives the input signal from the input means 15 b.
  • the first window 22 as shown in FIG. 9 is created with reference to the processing sequence storage means 15c, and displayed on the initial screen 16a by the display means 15a.
  • a message prompting the user to mount the selected information recording medium 12 is displayed (step S 109).
  • the order reception screen creation means 15f refers to the processing sequence storage means 15c and returns to FIG.
  • a second window 23 as shown is created and similarly displayed on the initial screen 16a.
  • the second window 23 for example, the number of image files, the data capacity, the time required for data backup, and the like included in the information recording medium 12 are displayed.
  • the first window 22 and the second window 23 are provided to explain the operation procedure to the customer 9 in an easily understandable manner, and are operated by a person who is accustomed to operating the order reception terminal 3. In some cases, or when it is desired to reduce the number of operations as much as possible and perform quick processing, these displays can be omitted.
  • step S 110 to print out all frames of the information recording medium 12, select “all one frame”, and to select frames, select “frame selection”.
  • the order contents are determined, and Fig. 11
  • the order display field 21 shows a simplified display of the selected order (in the figure, one L size is printed for all 200 frames recorded on the information recording medium 12).
  • Order quantity and order fee calculation means 15 The order contents such as the time required for processing are displayed (step S113).
  • the order display column 21 stores not only the order contents for the order entered this time (here, media print) but also the contents of the order entered last time (here, the order for simultaneous printing), it is accumulated and displayed. When a plurality of orders are made, the contents of the orders can be comprehensively grasped. If the order is to be terminated in step S114, press the "Order Complete" button in the order display field 21 to display the order confirmation screen 24 shown in Fig. 12 (S Step S1 15). On this order confirmation screen 24, reception information such as reception time and reception number, customer identification information such as membership number, name and telephone number, order information such as order content, order fee, expected finish time, etc.
  • each processing in this case, the undeveloped film 10 brought in by the customer 9 is developed and printed in the store or another photo service store
  • a process of reading image data from the film and writing the image data on the CD-R and a process of outputting the image data read from the information recording medium 12 using a printer in a store or another photo service store) are executed.
  • the receipt is printed by the printer provided in the store and handed over to the customer 9 (step S116), and a series of order acceptance processing is completed.
  • the order reception terminal 3 displays items that can be selected or entered in each step of the order reception in addition to the screens of all the steps sequentially, so that the clerk unfamiliar with the operation of the order reception terminal can be used. Even simply by following the screen, you can easily and quickly process your order.
  • FIG. 13 is a diagram schematically showing the configuration of an order receiving system according to the second embodiment
  • FIG. 14 is a block diagram showing means functioning by an order receiving program.
  • FIG. 15 is a flowchart showing the procedure of an order receiving method.
  • the order receiving system 102 of this embodiment is installed in the order receiving store 2 and receives an order for a photo service based on a photographic image provided by the customer 9.
  • a terminal for reading image data from a photographing device such as a digital camera 13 brought in by a customer 9 or a mobile phone 14 with a camera, and image data from various information recording media 12
  • a barcode 26 with a standard order information recorded on it One code reader (not shown) is provided.
  • the bar code is preferably used as a means for storing standard order information, but the order information is stored using magnetic means. Or a button corresponding to a standard order is provided on the counter 4, and when the button is pressed, a predetermined screen is skipped. Good.
  • the order receiving terminal 3 only receives the order, and the image data is transferred to another terminal (for example, the small terminal 5 or the automatic terminal 6) provided in the order receiving store 2.
  • a configuration for reading or writing to an information recording medium, or a configuration for connecting a printer for printing a photographic print, a printer for printing a receipt, or the like to the order receiving terminal 3 may be used.
  • the order reception program installed in the order reception terminal 3 is, as shown in FIG. 14, a computer, a display unit 15a, an input unit 15b, a processing sequence storage unit 15c, a display item setting. Means 15d, order charge calculation means 15e, order reception screen creation means 15f, image data reading means 15g, image data writing means 15h, and, if necessary, order history information storage means In addition to 15i, display method changing means 15j, it functions as barcode reading means 15k. As a result, the order reception process can be performed by skipping the screen for a standard order, so that the operation of the order reception terminal 3 can be further simplified.
  • step S201 the customer 9 takes a photograph of the undeveloped film 10, the developed film 11, the digital camera 13, the camera-equipped mobile phone 14, and the like.
  • the clerk (operator) of the order reception store 3 receives, for example, the customer 9 Check the basic information such as what the desired service is, what film the customer 9 brought in and what the information recording medium 1 and 2 are. If the order of the customer 9 is a standard order, check step S Order accepted at 202 Using the barcode reading means 15 k provided in the terminal 3, the information of the barcode 26 corresponding to the order in the barcode list sheet 25 is read.
  • a rough classification of services (for example, information on ordering simultaneous printing using 135 mm 124 film) is recorded.
  • the selection of services on the initial screen 16a of FIG. 4 and the selection of the first selection field 18 are automatically performed, and the processing means stored in the display means 15a of the order receiving terminal 3 is Referring to the processing sequence of the means 15c, the screen for skipping the above selection (for example, the second screen 16b shown in FIG. 6) is displayed in the order reception screen creating means 15f.
  • the screen can be skipped by that much, and if the number of barcodes 26 increases, selection becomes more difficult. Therefore, it is preferable that the items that can be selected on the Barco do-do list sheet 25 be only standard orders.
  • the print size, the number of prints, and the like are selected using the second screen 16b in step S203.
  • the associated service is selected using the third screen 16c, etc., the order contents are confirmed in step S205, and the order is terminated in step S206. If you press the order completion button provided in the screen, the order confirmation screen 24 shown in Fig.
  • step S207 confirm the contents, and press the order confirmation button.
  • each process is executed. Then, if necessary, the receipt is printed by a printer provided in the store and passed to the customer 9 (step S208), and a series of order receiving processing is completed.
  • a barcode docket sheet 25 in which barcodes 26 in which order information is recorded is provided in advance, and a barcode corresponding to the standard order is provided.
  • the reason is that all the setting items related to the order are displayed on the screen of the order reception terminal, and the screen does not transition complicatedly when inputting the order information, but the items that can be selected at each step of the order (for example, In the initial screen, service selection is performed, and in subsequent screens, items related to the selected service) are sequentially added and displayed. Therefore, the clerk (operator) can accept orders only by making selections according to the screen display. Because you can. In each item, the representative options set as defaults are displayed in an identifiable manner, and the options are rearranged in the order of the number of orders by referring to past order history information. This is because it can be easily performed.

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Abstract

An order reception program is executed to cause a computer to function as processing sequence storage means 15c, display item setting means 15d, order reception screen creation means 15f, order history information storage means 15i, display method modification means 15j, and the like. A screen of an order reception terminal displays only an item which has been selected in the preceding step and items which can be selected at the current step according to the selection result. Moreover, each item references a predetermined option or order history information and a recommended option is discernibly displayed. Accordingly, even a person not accustomed to the order reception terminal operation can easily perform order reception only by performing selection according to the screen.

Description

明細書 注文受付プログラム及び注文受付端末並びに注文受付方法 技術分野  Description Order receiving program, order receiving terminal and order receiving method
本発明は、注文の受付処理を行うプログラム及び注文受付端末並びに注文受付方 法に関し、特に、画像データを利用したフォトサービスに関する注文の受付処理を 行うプログラム及び注文受付端末並びに注文受付方法に関する。 背景技術 The present invention relates to a program for receiving an order, an order receiving terminal, and an order receiving method, and more particularly, to a program, an order receiving terminal, and an order receiving method for receiving an order for a photo service using image data. Background art
Figure imgf000003_0001
ラ等の撮影機器やバソコン等のコンピュータ機 器、 D VDプレーヤ一等の画像表示機器の普及により写真画像が様々な形態で利用 され、それに伴って写真画像を利用した各種フォトサービスが提供されるようにな つてきている。例えば、顧客がフィルムカメラで撮影した写真の画像データを C D 一 R等の情報記録媒体に記録するサービスや、デジタルカメラで撮影した画像デー タを写真プリントとして出力するサービス等が行われている。
Figure imgf000003_0001
With the spread of photographing equipment such as cameras, computer equipment such as a bass computer, and image display equipment such as a DVD player, photographic images are used in various forms, and various photo services using photographic images are provided along with them. It is becoming so. For example, services such as recording image data of photographs taken by a film camera by a customer on an information recording medium such as a CD-R, and outputting image data photographed by a digital camera as a photographic print are provided.
このようなフォトサービスでは、 ミエラボ、大ラボ等のフォトサービス店 §甫ゃコ ンビ-エンスストァ等の注文受付店舗に、フィルムカメラで撮影したフィルムゃデ ジタルカメラ等の写真撮影機機、写真の画像データを記録した情報記録媒体等を持 ち込むと、注文受付店舗の店員が、顧客が希望するサービスの種別や、各々のサー ビスで必要な情報を注文受付端末に入力して注文の受付が行われる。  In photo services such as this, photo service stores such as Mie Lab, Dai Lab, etc. 注 文 order-receiving stores such as Photo Combi-Enstore, etc. When an information recording medium or the like on which data is recorded is brought in, the clerk at the order receiving store inputs the type of service desired by the customer and the information required for each service to the order receiving terminal to receive the order. Done.
また、注文受付端末の操作を簡単にする方法として、画像データが記録された情 報記録媒体に予めプリントサイズやプリント枚数等の注文データを記録しておく 方法もある。例えば、特開平 1 1一 1 2 5 8 6 7号公報には、情報記録媒体からプ リント対象画像データ及びプリント注文データからなる記録データを読み取り、読 み取った記録データがプリント受付可能なデータか否かを判定する判定手段と、こ の判定手段による判定結果を表示する表示手段とを備えたプリントの注文受付装 置が開示されている。 As a method for simplifying the operation of the order receiving terminal, order data such as print size and number of prints is recorded in advance on an information recording medium on which image data is recorded. There are ways. For example, Japanese Patent Application Laid-Open No. 11-128687 describes that record data including image data to be printed and print order data is read from an information recording medium, and the read record data is data that can be accepted for printing. There is disclosed a print order receiving apparatus including a determination unit for determining whether or not the print order is satisfied and a display unit for displaying a determination result by the determination unit.
また、フォトサービスと同様に店舗内で注文の受付を行うサービスとして、例え ば、 レンタルショップでのビデオや C Dのレンタルサービスがある。 このレンタル サービスでは、顧客がレンタルを希望する商品をレジに持って行くと、店員は店舗 内の注文受付端末を用いてビデオや C Dのケース等に予め貼付されているバーコ ードを読み取って商品を識別し、顧客に貸出期間を問い合わせて注文の受付が行わ れる。  As with the photo service, services that accept orders in stores include, for example, video and CD rental services at rental shops. In this rental service, when a customer brings a product that he / she wants to rent to a cash register, a clerk uses an order reception terminal in the store to read a bar code that is pre- affixed to a video or CD case, etc. Is identified, the customer is inquired about the loan period, and the order is accepted.
【特許文献 1】  [Patent Document 1]
特開平 1 1— 1 2 5 8 6 7号公報 (第 3— 6頁、 第 1図) 上記レンタルショップでの注文とフォトサービスに関する注文とを比較する と、 レンタルショップでのサービスでは、顧客に貸し出される商品はレンタルショ ップが所有するものであり、 また、顧客情報以外の注文に際して必要な情報は、貸 し出す商品を識別するための情報(ビデオや C Dの識別番号やタイトル名等) と貸 出期間のみである。従って、商品と 1対 1に対応する商品識別情報を記録したバー コードを予め商品に貼り付けておくことにより簡単に商品を特定することができ、 店員は顧客に貸出期間を確認するのみで注文の受付が完了する。  Unexamined Japanese Patent Application Publication No. Hei 11-1-258 867 (Pages 3-6, Fig. 1) Comparing the above-mentioned order at the rental shop with the order related to the photo service, The rented product is owned by the rental shop, and the information necessary for ordering other than customer information is information for identifying the lent product (video and CD identification numbers and titles, etc.). And the loan period only. Therefore, it is possible to easily specify the product by pasting the bar code that records the product identification information corresponding to the product on a one-to-one basis to the product in advance, and the clerk can only order the customer by checking the loan period. Reception is completed.
これに対して、フォトサービスの場合は、サービスの基となる写真画像が記録さ れた物品 (フィルムやデジタルカメラ、情報記録媒体等) は顧客が所有するもので あり、 その種類も様々である。 また、提供されるサービスも写真プリントの作成や 情報記録媒体への記録など種類も多く、更に、プリント注文の場合はプリントのサ ィズゃ枚数、画像データの記録の場合は持ち込む情報記録媒体の種類等、注文に際 して顧客に確認しなければならない項目も多い。 On the other hand, in the case of photo services, the goods (films, digital cameras, information recording media, etc.) on which photographic images are recorded are owned by customers, and their types are various. . In addition, the services provided include photo print creation and There are many types such as recording on information recording media, and when ordering prints, check with the customer when ordering, such as the size and number of prints, and when recording image data, the type of information recording media to be brought in. There are many items that need to be done.
このような特質を有するフォトサービスにおいて、従来の注文受付端末では、注 文に関する多くの項目を設定するために画面が複雑に遷移するように構成されて いたり、 注文に関する全ての項目が網羅された画面を表示する構成であったため、 端末の操作者はどういう順番でどの項目に何を入力しなければならないのかが分 かりにくく、注文に時間がかかるという問題があった。 特に、注文受付処理を行う 者は注文受付端末の操作に手慣れているものとは限らず、むしろ、アルバイト等の 操作に不慣れな者が対応する場合が多く、このような操作者に注文受付端末の複雑 な処理を求めるのは酷である。  In the photo service having such characteristics, the conventional order reception terminal is configured to have a complicated transition of the screen to set many items related to the order, and all items related to the order are covered Since the screen was displayed, it was difficult for the operator of the terminal to know in what order and what items to input, and it took time to place an order. In particular, the person who performs the order reception process is not necessarily familiar with the operation of the order reception terminal, but rather, is often unfamiliar with the operation of part-time jobs, etc., and accepts orders from such operators. Complicated terminal processing is severe.
また、バーコードを利用するにしても、細分化した注文の各々をバーコードに記 録するとバーコ一ドの数が膨大となり、注文に対応するパーコ一ドを探すのにかえ つて時間がかかる場合もある。  Also, even if barcodes are used, if each of the subdivided orders is recorded in a barcode, the number of barcodes becomes enormous, and it takes time to search for a percode corresponding to the order. There is also.
また、予め情報記録媒体にプリント対象画像データと共にプリント注文データも 記録しておく方法では、顧客は予め定められた形式でプリント注文データを作成し なければならず気軽にフォトサービスを利用することができなくなってしまい、ま た、この方法では予め定められた形式のプリント注文データを認識できる注文受付 端末が必要であり、 汎用的にシステムを構成することができない。 発明の開示  In the method of recording print order data together with image data to be printed on an information recording medium in advance, a customer must create print order data in a predetermined format and can easily use photo services. In addition, this method requires an order reception terminal capable of recognizing print order data in a predetermined format, so that a general-purpose system cannot be configured. Disclosure of the invention
本発明は、 上記問題点に鑑みてなされたものであって、 その主たる目的は、注文 受付端末の操作者や顧客に負担をかけることなく、簡単な操作で効率よくフォトサ 一ビスに関する注文受付を行うことができる注文受付プログラム及び注文受付端 末並びに注文受付方法を提供することにある。 SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and a main object of the present invention is to provide a simple and efficient photo sensor without burdening an operator or a customer of an order reception terminal. An object of the present invention is to provide an order reception program, an order reception terminal, and an order reception method capable of receiving an order for one service.
( 1 ) 上記目的を達成するため、本発明の一実施例は、 コンピュータを、 注文を 特定するために選択又は入力される複数の項目の表示順序を記憶する手段、前記複 数の項目のうち、前記表示順序に従って定められる項目を、該項目の前に選択又は 入力された項目の選択又は入力結果を参照して設定する手段、前記設定された項目 を、該項目の前に選択又は入力された項目を含む画面に選択又は入力可能に付加し た画面を作成する手段、前記画面を表示手段に表示させる手段、 として機能させる プログラムである。  (1) In order to achieve the above object, one embodiment of the present invention provides a computer which stores a display order of a plurality of items selected or input to specify an order, among the plurality of items. Means for setting an item determined in accordance with the display order by referring to the selection or input result of the item selected or input before the item, and selecting or inputting the set item before the item. And a means for creating a screen which can be selected or input to a screen including the above items, and a means for displaying the screen on a display means.
( 2 ) また、 本発明の一実施例は、 コンピュータを、 注文を特定するために選択 又は入力される複数の項目の表示順序を記憶する手段、前記複数の項目の各々を構 成する選択肢の 1又は 2以上の組み合わせからなる選択情報が予め記録されたバ ーコードから該選択情報を読み取る手段、前記複数の項目のうち、前記選択情報で 選択された項目を除き、前記表示順序に従って定められる項目を、該項目の前に選 択又は入力された項目の選択又は入力結果を基に設定する手段、前記設定された項 目を、該項目の前に選択又は入力された項目を含む画面に選択又は入力可能に付加 した画面を作成する手段、前記画面を表示手段に表示させる手段、 として機能させ るプログラムである。  (2) In one embodiment of the present invention, a computer is a means for storing a display order of a plurality of items selected or inputted in order to specify an order, and an option for configuring each of the plurality of items. Means for reading selection information from a barcode in which selection information composed of one or two or more combinations is recorded in advance, and among the plurality of items, items determined according to the display order except for the item selected by the selection information Means for setting based on the selection or input result of the item selected or input before the item, and selecting the set item on the screen including the item selected or input before the item Alternatively, the program is a program that functions as a unit that creates a screen added so that input is possible, and a unit that displays the screen on a display unit.
( 3 ) また、 本発明の一実施例は、 コンピュータを、 注文を特定するために選択 又は入力される複数の項目の表示順序を記憶する手段、各々の前記項目を構成する 選択肢の内、予めデフオルトとして選定された選択肢、又は前記注文の選択又は入 力の履歴情報を参照して選定された選択肢を記憶する手段、前記選定された選択肢 を識別可能に明示した項目を前記表示順序に従って配置した画面を表示手段に表 示させる手段、 として機能させるプログラムである。 (3) Further, in one embodiment of the present invention, a computer is a means for storing a display order of a plurality of items selected or input to specify an order. Means for storing the option selected as the default, or the option selected with reference to the order selection or input history information, and the items that clearly indicate the selected option are arranged according to the display order. Display the screen on the display A program that functions as a means for indicating.
( 4 ) 本発明においては、 コンピュータを、各々の前記項目を構成する選択肢の 内、予めデフォルトとして選定された選択肢、又は前記注文の選択又は入力の履歴 情報を参照して選定された選択肢を記憶する手段、前記選択肢を前記表示手段に識 別可能に表示させる手段、 として機能させる前記 (1 ) 又は (2 ) 記載のプロダラ ムである。  (4) In the present invention, the computer stores the option selected as a default in advance or the option selected with reference to the order selection or input history information among the options configuring each of the items. The program according to the above (1) or (2), wherein the program functions as a means for executing the setting, and a means for displaying the option on the display means so as to be identifiable.
( 5 ) コンピュータを、前記注文の選択又は入力の履歴情報を参照して、各々の 前記項目を構成する選択肢の表示方法を設定する手段、前記選択肢を前記表示方法 に従って前記表示手段に表示させる手段、 として機能させる前記 (1 ) 又は (2 ) 記載のプログラムである。  (5) A means for setting a display method of an option constituting each item by referring to the history information of the selection or input of the order, and a means for displaying the option on the display means according to the display method. The program according to the above (1) or (2), which functions as.
( 6 ) また、 本宪明においては、 コンピュータを、 前記複数の項目で特定される 注文に対する料金を演算する手段、特定される前記注文に対する前記料金を前記画 面に蓄積して表示させる手段、 として機能させる前記 (1 ) 乃至 (5 ) のいずれか 一つに記載のプログラムである。  (6) Further, in the present invention, means for calculating a charge for the order specified by the plurality of items, means for accumulating and displaying the charge for the specified order on the screen, The program according to any one of (1) to (5), which functions as a program.
( 7 ) また、 本発明の注一実施例は、 表示手段と、 入力手段と、 注文を特定する ために選択又は入力される複数の項目の表示順序を記憶する手段と、前記複数の項 目のうち、前記表示順序に従って定められる項目を、該項目の前に選択又は入力さ れた項目の選択又は入力結果を参照して設定する手段と、 前記設定された項目を、 該項目の前に選択又は入力された項目を含む画面に選択又は入力可能に付加した 画面を作成する手段と、前記画面を前記表示手段に表示させる手段と、を備える注 文受付端末である。  (7) In one embodiment of the present invention, a display unit, an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, and the plurality of items Means for setting an item determined in accordance with the display order with reference to the selection or input result of the item selected or input before the item; and setting the set item before the item. An order receiving terminal comprising: means for creating a screen which is added to a screen including a selected or input item so as to be selectable or inputtable; and means for displaying the screen on the display means.
( 8 ) また、 本発明の一実施例は、 表示手段と、 入力手段と、 注文を特定するた めに選択又は入力される複数の項目の表示順序を記憶する手段と、前記複数の項目 の各々を構成する選択肢の 1又は 2以上の組み合わせからなる選択情報が予め記 録されたバーコードから該選択情報を読み取る手段と、前記複数の項目のうち、前 記選択情報で選択された項目を除き、前記表示順序に従って定められる項目を、該 項目の前に選択又は入力された項目の選択又は入力結果を基に設定する手段と、前 記設定された項目を、該項目の前に選択又は入力された項目を含む画面に選択又は 入力可能に付加した画面を作成する手段と、前記画面を前記表示手段に表示させる 手段と、 を備える注文受付端末である。 (8) Further, one embodiment of the present invention comprises a display unit, an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, and the plurality of items. Means for reading the selection information from a barcode in which selection information comprising one or more combinations of options constituting each of the above items is recorded in advance, and an item selected by the selection information from the plurality of items Means for setting an item determined according to the display order based on the selection or input result of an item selected or input before the item, and selecting the item set before the item before the item. An order receiving terminal comprising: means for creating a screen which can be selected or added to a screen including an input item; and means for displaying the screen on the display means.
( 9 ) また、 本発明の一実施例は、 表示手段と、 入力手段と、 注文を特定するた めに選択又は入力される複数の項目の表示順序を記憶する手段と、各々の前記項目 を構成する選択肢の内、予めデフオルトとして選定された選択肢、又は前記注文の 選択又は入力の履歴情報を参照して選定された選択肢を記憶する手段と、前記選定 された選択肢を識別可能に明示した項目を前記表示順序に従って配置した画面を 前記表示手段に表示させる手段と、 を備える注文受付端末である。  (9) In one embodiment of the present invention, a display unit, an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, Means for storing the option selected as a default or the option selected by referring to the order selection or input history information among the constituent options, and an item that clearly identifies the selected option. And a means for causing the display means to display a screen in which are arranged according to the display order.
( 1 0 ) 更に、各々の前記項目を構成する選択肢の内、予めデフォルトとして 選定された選択肢、又は前記注文の選択又は入力の履歴情報を参照して選定された 選択肢を記憶する手段と、前記選択肢を前記表示手段に識別可能に表示させる手段 とを備える前記 (7 ) または (8 ) に記載の注文受付端末である。  (10) Further, of the options constituting each of the items, a means for storing an option selected in advance as a default or an option selected by referring to the history information of the selection or input of the order, Means for displaying an option on the display means so as to be identifiable, the order receiving terminal according to (7) or (8).
( 1 1 ) 更に、 前記注文の選択又は入力の履歴情報を参照して、各々の前記項 目を構成する選択肢の表示方法を設定する手段と、前記選択肢を前記表示方法に従 つて前記表示手段に表示させる手段とを備える前記 (7 ) または (8 ) に記載の注 文受付端末である。  (11) Further, means for setting a display method of options constituting each of the items with reference to the history information of the selection or input of the order, and displaying the options in accordance with the display method. The order receiving terminal according to (7) or (8), further comprising:
( 1 2 ) 更に、前記複数の項目で特定される注文に対する料金を演算する手段 と、特定される前記注文に対する前記料金を前記画面に蓄積して表示させる手段と を備える前記 (7) 乃至 (1 1) のいずれか一つに記載の注文受付端末である。 (12) Further, means for calculating a charge for the order specified by the plurality of items, and means for storing and displaying the charge for the specified order on the screen. The order receiving terminal according to any one of the above (7) to (11), comprising:
(1 3) また、本発明の一実施例は、 注文を特定するために選択又は入力される 複数の項目を表示して前記注文の受付を行う注文受付方法において、前記複数の項 目のうち、 予め定められた前記複数の項目の表示順序に従って定められる項目を、 該項目の前に選択又は入力された項目の選択又は入力結果を参照して設定し、前記 設定された項目を、該項目の前に選択又は入力された項目を含む画面に選択又は入 力可能に付力!]して表示する注文受付方法である。  (13) In one embodiment of the present invention, in the order receiving method of displaying a plurality of items selected or input to specify an order and receiving the order, the order receiving method includes: Setting an item determined according to a predetermined display order of the plurality of items with reference to a selection or input result of an item selected or input before the item, and setting the set item to the item To enable selection or input on the screen containing the item selected or input before! ] And the order reception method to be displayed.
(14) また、本発明の一実施例は、注文を特定するために選択又は入力される 複数の項目を表示して前記注文の受付を行う注文受付方法において、前記複数の項 目の各々を構成する選択肢の 1又は 2以上の組み合わせからなる選択情報をバー コードに記録し、 前記複数の項目のうち、 前記選択情報で選択された項目を除き、 予め定められた前記複数の項目の表示順序に従って定められる項目を、該項目の前 に選択又は入力された項目の選択又は入力結果を基に設定し、前記設定された項目 を、 該項目の前に選択又は入力された項目を含む画面に選択又は入力可能に付カロ して表示する注文受付方法である。  (14) Further, one embodiment of the present invention provides an order receiving method in which a plurality of items selected or input to specify an order are displayed and the order is received, wherein each of the plurality of items is The selection information including one or more combinations of the constituent options is recorded in a barcode, and a predetermined display order of the plurality of items is selected from among the plurality of items except for the item selected by the selection information. Is set based on the selection or input result of the item selected or input before the item, and the set item is displayed on the screen including the item selected or input before the item. This is an order reception method in which the information is displayed with the amount of money available for selection or input.
(1 5) 前記画面では、各々の前記項目を構成する選択肢の内、予めデフオル トとして選定された選択肢、又は前記注文の選択又は入力の履歴情報を参照して選 定された選択肢を識別可能に表示する前記 (1 3) 又は (14) に記載の注文受付 方法である。  (15) On the screen, it is possible to identify the option selected in advance as the default or the option selected by referring to the history of the selection or input of the order, among the options configuring each item. This is the order receiving method according to the above (13) or (14), which is displayed in (1).
(1 6) 前記画面では、予め記憶された注文の選択又は入力の履歴情報を参照 して設定される表示方法に従って、各々の前記項目を構成する選択肢が表示される 前記 (1 3) 又は (14) に記載の注文受付方法である。  (16) On the screen, options constituting each of the items are displayed in accordance with a display method set with reference to history information of order selection or input stored in advance. (13) or (13) This is the order reception method described in 14).
(1 7) 前記画面には、前記複数の項目で特定される注文に対する料金が演算 され、前記画面には特定された前記注文の前記料金が蓄積して表示される前記(1 3 ) 乃至 (1 6 ) のいずれか一つに記載の注文受付方法である。 (17) On the screen, the charge for the order specified by the plurality of items is calculated. The order receiving method according to any one of (13) to (16), wherein the fee of the specified order is accumulated and displayed on the screen.
このように、本発明の構成によれば、注文受付プログラムが実行される注文受付 端末の表示手段には、注文の入力に際して画面が遷移したり、全ての入力項目が一 括して表示されるのではなく、注文受付の各ステップで選択又は入力可能な項目が 順次前画面に付加されて表示されるため、注文受付端末の操作に不慣れな操作者で あっても、画面の表示に従って入力するのみで、迅速かつ確実に注文受付を行うこ とができる。 図面の簡単な説明  As described above, according to the configuration of the present invention, the screen of the order receiving terminal on which the order receiving program is executed transitions when an order is input, or all input items are displayed collectively. Instead, items that can be selected or entered in each step of order reception are sequentially added to the previous screen and displayed, so even if the operator is unfamiliar with the operation of the order reception terminal, input is performed according to the screen display Only with this, it is possible to receive orders promptly and reliably. BRIEF DESCRIPTION OF THE FIGURES
第 1図は本発明の第 1の実施例に係る注文受付システム 1 0 1の構成を示す 図である。  FIG. 1 is a diagram showing a configuration of an order receiving system 101 according to a first embodiment of the present invention.
第 2図は本発明の第 1の実施例に係る注文受付プログラムにより機能する手 段を示すプロック図である。  FIG. 2 is a block diagram showing a means functioning by the order receiving program according to the first embodiment of the present invention.
第 3図は本発明の第 1の実施例に係る注文受付方法の手順を示すフローチヤ ート図である。  FIG. 3 is a flowchart showing a procedure of an order receiving method according to the first embodiment of the present invention.
第 4図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す図 である。  FIG. 4 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
第 5 (a) 図及び第 5 (b) 図は本発明の第 1の実施例に係る注文受付端末の 表示画面の例を示す図である。  FIGS. 5 (a) and 5 (b) are diagrams showing examples of the display screen of the order receiving terminal according to the first embodiment of the present invention.
第 6図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す図 である。  FIG. 6 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
第 7 (a) 図及び第 7 (b) 図は本発明の第 1の実施例に係る注文受付端末の 表示画面の例を示す図である。 FIGS. 7 (a) and 7 (b) show the order receiving terminal according to the first embodiment of the present invention. It is a figure showing an example of a display screen.
第 8図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す図 である。  FIG. 8 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
第 9図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す図 である。  FIG. 9 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
第 1 0図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す 図である。 .  FIG. 10 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention. .
第 1 1図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す 図である。  FIG. 11 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
第 1 2図は本発明の第 1の実施例に係る注文受付端末の表示画面の例を示す 図である。 .  FIG. 12 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention. .
第 1 3図は本発明の第 2の実施例に係る注文受付システム 1 0 2の構成を示 す図である。  FIG. 13 is a diagram showing a configuration of an order receiving system 102 according to a second embodiment of the present invention.
第 1 4図は本発明の第 2の実施例に係る注文受付プログラムにより機能する 手段を示すブロック図である。  FIG. 14 is a block diagram showing means functioning by the order receiving program according to the second embodiment of the present invention.
第 1 5図は本発明の第 2の実施例に係る注文受付方法の手順を示すフローチ ヤート図である。 発明を実施するための最良の形態  FIG. 15 is a flowchart showing a procedure of an order receiving method according to the second embodiment of the present invention. BEST MODE FOR CARRYING OUT THE INVENTION
本発明に係る注文受付プログラムは、その好ましい一実施の形態において、 コ ンピュータを、 少なくとも、 表示手段、 入力手段、 注文を特定するために選択又は 入力される複数の項目の表示順序を記憶する処理シーケンス記憶手段、複数の項目 のうち、処理シーケンスに従って定められる項目を、該項目の前に選択又は入力さ れた項目の選択又は入力結果を参照して設定する表示項目設定手段、設定された項 目を、該項目の前に選択又は入力された項目を含む画面に選択又は入力可能に付カロ した画面を作成する注文受付画面作成手段、複数の項目で特定される注文に対する 料金を演算する注文料金演算手段、注文の選択又は入力の履歴情報を記憶する注文 履歴情報記憶手段、各々の項目を構成する選択肢を注文履歴情報を参照して表示方 法を設定する表示方法変更手段、 として機能させるものであり、該プログラムをフ ォトサービスの注文受付店舗に設置される注文受付端末で実行することにより、注 文受付端末の画面には、以前のステップで選択又は入力された項目及び選択又は入 力結果に基づいて設定される現ステップで選択又は入力可能な項目のみが表示さ れ、また、各々の項目には予めデフオルトとして設定された代表的な選択肢又は注 文履歴情報を参照して推奨される選択肢が識別可能に表示されるため、注文受付端 末の操作に不慣れなものであっても操作に迷うことなく、画面に従つて選択するの みで迅速かつ確実に注文受付処理を行うことができる。更に、画面上の操作に加え て、注文の大まかな分類や定型的な注文パターンをバーコードに記録し、注文に対 応するバーコ一ドを読み取ることにより、画面上の操作をより簡略化することがで さる。 In one preferred embodiment of the order receiving program according to the present invention, in a preferred embodiment, a computer stores at least a display unit, an input unit, and a display order of a plurality of items selected or input to specify an order. Sequence storage means, of a plurality of items, an item determined according to the processing sequence is selected or input before the item. Display item setting means for setting by referring to the selection or input result of the selected item, and a screen in which the set item is added to the screen including the item selected or input before the item so as to be selectable or inputtable Means for creating an order reception screen, an order charge calculating means for calculating a charge for an order specified by a plurality of items, an order history information storing means for storing history information of order selection or input, and configuring each item. The option functions as a display method changing means for setting the display method with reference to the order history information. By executing the program at the order reception terminal installed at the order reception shop of the photo service, On the screen of the sentence reception terminal, only the items selected or input in the previous step and the items that can be selected or input in the current step set based on the selection or input result are displayed. In addition, each item displays a typical option set as a default in advance or an option recommended by referring to the order history information in an identifiable manner, so that the user is not familiar with the operation of the order receiving terminal. It is possible to quickly and surely execute the order acceptance process simply by selecting according to the screen without being confused about the operation. Furthermore, in addition to the operations on the screen, rough classification of orders and standard order patterns are recorded in barcodes, and the barcodes corresponding to the orders are read to further simplify the operations on the screen. That's a thing.
上記した本発明の実施の形態についてさらに詳細に説明すべく、本発明の実施 例について図面を参照して説明する。  In order to describe the above-described embodiment of the present invention in more detail, an embodiment of the present invention will be described with reference to the drawings.
• [実施例 1 ]  • [Example 1]
まず、本宪明の第 1の実施例に係る注文受付プログラム及び注文受付端末並びに 注文受付方法について、 第 1図乃至第 1 2図を参照して説明する。 第 1図は、第 1 の実施例に係る注文受付システムの構成を模式的に示す図であり、第 2図は、注文 受付プ口グラムにより機能する手段を示すブロック図である。 また、 第 3図は、注 文受付方法の手順を示すフローチャート図であり、第 4図乃至第 1 2図は、注文受 付端末に表示される画面の構成例を示す図である。 First, an order receiving program, an order receiving terminal, and an order receiving method according to the first embodiment of the present invention will be described with reference to FIGS. 1 to 12. FIG. 1 is a diagram schematically showing the configuration of an order receiving system according to the first embodiment, and FIG. 2 is a block diagram showing means functioning by an order receiving program. Fig. 3 FIG. 4 is a flowchart showing a procedure of a sentence receiving method, and FIGS. 4 to 12 are diagrams showing an example of a configuration of a screen displayed on the order receiving terminal.
第 1図に示すように、本実施例の注文受付システム 1 0 1は、 フォトサービス店 舗やコンビニエンスストァ等の注文受付店舗 2内に設置され、顧客 9の未現像フィ ルム 1 0や現像済みフイルム 1 1、デジタル力メラ 1 3やカメラ付き携帯電話機 1 4、情報記録媒体 1 2に記録された写真画像を基にしたフォトサービスの注文受付 を行う注文受付端末 3を備えるものであり、注文受付端末 3には、顧客 9が持ち込 んだデジタルカメラ 1 3やカメラ付き携帯電話機 1 4等の機器から画像データを 読み出すための端子や、 コンパクトフラッシュ (R ) やスマートメディア、 メモリ 一スティック (R ) 、 マルチメディアカード、 S Dメモリーカードなどの情報記録 媒体 1 2から画像データを読み出すためのスロット、読み取った画像データを C D _ R等の情報記録媒体に書き出すためのスロット等の入出力インターフェースを 備えている。  As shown in FIG. 1, the order reception system 101 of the present embodiment is installed in an order reception store 2 such as a photo service store or a convenience store, and is provided with an undeveloped film 10 or a developed film of the customer 9. It is equipped with an order reception terminal 3 that receives orders for photo services based on photographic images recorded on films 11, digital cameras 13, mobile phones with cameras 14, and information recording media 12. The reception terminal 3 has a terminal for reading image data from a device such as a digital camera 13 or a camera-equipped mobile phone 14 brought by the customer 9, a compact flash (R), a smart media, a memory stick ( R), a multimedia card, an SD memory card, etc., an information recording medium, a slot for reading image data from 12 and an image recording medium for reading the read image data, such as CD_R And a input-output interface slot or the like for writing.
なお、以下の説明において、注文受付端末 3で画像データの読み込み、注文の受 付、画像データの書き込み等を行う構成とする力 注文受付端末 3では注文の受付 のみを行い、注文受付店舗 2内に設けた別の端末(例えば、小型端末 5や自動端末 6等)で画像データの読み込みや情報記録媒体への書き込みを行う構成としてもよ く、注文受付端末 3を通信ネットワーク 7を介してフォトサービスサーバ 8に接続 する構成としてもよい。 また、注文受付店舗 2内に現像装置や画像データの読み取 り装置を備え、店舗内で未現像フィルム 1 0の現像や現像済みフィルム 1 1からの 画像データの読み取りを行ってもよく、現像、画像データの読み取りを他のフォト サービス店舗で行ってもよい。更に、注文受付端末 3に写真プリントを印刷するプ リンタゃレシートを印刷するプリンタ等が接続される構成としてもよい。 また、注文受付端末 3にインストールされる注文受付プログラムは、第 2図に示 すように、 コンピュータを、 注文受付画面を表示する C R T等の表示手段 1 5 a、 注文に関する項目の選択、入力を行うマウス、 キーボード、 タツチパネル等の入力 手段 1 5 b、 注文に関する項目の表示順序 (以下、 処理シーケンスと呼ぶ。 ) を記 憶する処理シーケンス記憶手段 1 5 c、注文に関する複数の項目の中から処理シー ケンスに従って各ステップで選択(入力)可能な項目を設定する表示項目設定手段 1 5 d、設定した注文の料金を演算する注文料金演算手段 1 5 e、表示項目設定手 段 1 5 dで設定した項目及び注文料金演算手段 1 5 eで演算した注文料金を含む 注文受付画面を作成する注文受付画面作成手段 1 5 f、顧客 9が提供したデジタル カメラ 1 3やカメラ付き携帯電話機 1 4、情報記録媒体 1 2から画像データを読み 込む画像データ読み込み手段 1 5 g、読み込んだ画像データを C D— R等の情報記 録媒体に書き込む画像データ書き込み手段 1 5 hとして機能させるものであり、必 要に応じて、注文の履歴情報を記録する注文履歴情報記憶手段 1 5 i、注文履歴情 報を参照して注文の各画面における項目の表示方法を変更する表示方法変更手段 1 5 j として機能させるものである。なお、注文受付端末 3で画像データの読み込 みや書き込みを行わない場合には、画像データ読み込み手段 1 5 gや画像データ書 き込み手段 1 5 hは不要である。 In the following description, the order receiving terminal 3 is configured to read image data, receive an order, write image data, etc. The image receiving device may be configured to read image data or write to an information recording medium by another terminal (for example, a small terminal 5 or an automatic terminal 6) provided in the order receiving terminal 3. It may be configured to connect to the service server 8. Further, a developing device and an image data reading device may be provided in the order receiving store 2, and the developing of the undeveloped film 10 and the reading of the image data from the developed film 11 may be performed in the store. The image data may be read at another photo service store. Furthermore, a printer or the like for printing a printer receipt for printing a photo print may be connected to the order receiving terminal 3. As shown in Fig. 2, the order reception program installed in the order reception terminal 3 displays information on the computer using a CRT or other display means 15a that displays the order reception screen, and selects and inputs items related to the order. Input means such as mouse, keyboard, touch panel, etc. 15b, processing sequence storage means 15c for storing the display order of items related to order (hereinafter referred to as processing sequence), processing from multiple items related to order Display item setting means 15 d to set items that can be selected (input) in each step according to the sequence, order charge calculation means 15 e to calculate the price of the set order, and display item setting means 15 d Order reception screen creation means for creating an order reception screen including the order items calculated by the e-commerce item and the order fee calculated in 15 e 15 f, digital camera 13 provided by customer 9 and camera Image data reading means 15 g for reading image data from a mobile phone 14 with a camera, information recording medium 12, and image data writing means 15 h for writing the read image data to an information recording medium such as a CD-R. Order history information storage means for recording order history information as necessary 15 i, display method for changing the display method of items on each screen of the order by referring to the order history information This is to function as the changing means 15 j. In addition, when the order receiving terminal 3 does not read or write image data, the image data reading means 15 g and the image data writing means 15 h are unnecessary.
上記構成の注文受付システム 1 0 1を用いて、顧客 9が提供したフィルムや写真 撮影機器、情報記録媒体等を基にしたフォトサービスの注文受付が完了するまでの 手順について、第 3図のフローチャート図及び第 4図乃至第 1 2図の画面構成例を 参照して説明する。  The flowchart in Fig. 3 shows the procedure for completing the order acceptance of the photo service based on the film, photography equipment, information recording medium, etc. provided by the customer 9 using the order acceptance system 101 configured as described above. This will be described with reference to the figures and the screen configuration examples shown in FIGS. 4 to 12.
まず、 ステップ S 1 0 1において、顧客 9が、未現像フィルム 1 0や現像済みフ イルム 1 1、 デジタルカメラ 1 3やカメラ付き携帯電話機 1 4等の写真撮影機器、 画像データが記録された情報記録媒体 1 2等をフォトサービス店舗やコンビニェ ンスストァ等の注文受付店舗 3に持ち込むと、注文受付店舗 3の店員(操作者)は、 本発明の注文受付プログラムがインストールされた注文受付端末 3を用いた注文 受付処理を開始する。 ' First, in step S 101, the customer 9 obtains photographic equipment such as undeveloped film 10 and developed film 11, digital camera 13 and camera-equipped mobile phone 14, When an information recording medium 12 or the like on which image data is recorded is brought into an order reception store 3 such as a photo service store or a convenience store, a clerk (operator) of the order reception store 3 is installed with the order reception program of the present invention. The order reception process using the received order reception terminal 3 is started. '
ここで、従来の注文受付端末では、多数の項目を設定するために注文の入力に際 して画面を複雑に遷移させたり、注文受付店舗で取り扱う注文に関する全ての項目 を網羅する画面を表示していた。 この場合、注文受付端末の操作に習熟した店員の 場合は、 どういう順番でどの項目に何を入力すればよいのかを把握しているため、 複雑に画面が遷移する構成でも選択可能な項目が多数表示される構成でも処理は 可能であるが、注文受付端末 3をコンビニエンスストァ等に設置する場合には、注 文受付端末 3の操作を行うのはアルバイト等の端末操作に不慣れな店員である場 合が多く、 このような店員に複雑な処理を求めるのは酷である。 また、 フォトサー ビスのように常に新しいサービスが提供される分野においては画面構成が逐次変 更されるため、操作に習熟した店員であつても操作が困難になるという問題があつ た。  Here, the conventional order reception terminal displays a screen that covers all items related to orders handled at the order reception store, by changing the screen when entering an order in order to set many items. I was In this case, the clerk who is familiar with the operation of the order reception terminal knows what to input and what to input, so there are many items that can be selected even in a complicated screen transition configuration. Processing is possible even with the displayed configuration, but if the order reception terminal 3 is installed in a convenience store, etc., the order reception terminal 3 must be operated by a part-time job clerk who is unfamiliar with terminal operation. In many cases, demanding complicated processing from such clerks is severe. Also, in a field where new services are always provided, such as photo services, the screen configuration is changed gradually, which makes it difficult for even a salesclerk who is familiar with the operation to operate it.
そこで、本実施例では注文受付端末 3の画面には、注文受付の各ステップに応じ て、以前のステップで選択又は入力した項目と、現ステップで選択又は入力可能な 項目のみを表示するように画面を構成することにより操作性を格段に改善してい る。 具体的には、 例えば、 ステップ S 1 0 2で、 第 4図に示すような初期画面 1 6 aを表示する。この初期画面 1 6 aには注文受付店舗 2で提供するサービスの種類 (例えば、未現像フィルム 1 0の同時プリント、現像済みフィルム 1 1の焼き増し、 デジタルカメラ 1 3やカメラ付き携帯電話機 1 4等の機器に記憶された画像デー タのプリント、各種情報記録媒体 1 2に記録された画像データのプリント、ポスト カード等のデザィンプリントの作成/注文等) を示すサービス選択タグ 1 7と、顧 客情報や注文内容を表示する注文表示欄 2 1が表示され、ステップ S 1 0 3で入力 手段 1 5 bを用いてサービス選択タグ 1 7の中からいずれかのサービスを選択す ると、 選択したサービスに対して最初に選択又は入力する項目 (第 1選択欄 1 8 ) が表示されるようになっている。 以下、 サービスの代表として、顧客 9が未現像フ イルム 1 0を持ち込んで同時プリントを希望する場合と、情報記録媒体 1 2を持ち 込んでメディアプリントを希望する場合を例にして説明する。 Therefore, in this embodiment, the screen of the order reception terminal 3 displays only the items selected or input in the previous step and the items that can be selected or input in the current step according to each step of the order reception. The operability has been significantly improved by configuring the screen. Specifically, for example, in step S102, an initial screen 16a as shown in FIG. 4 is displayed. On the initial screen 16a, the types of services provided at the order reception store 2 (for example, simultaneous printing of undeveloped film 10; additional printing of developed film 11; digital camera 13 and mobile phone with camera 14) Of image data stored in various devices, printing of image data recorded on various information A service selection tag 17 indicating the creation / ordering of a design print such as a card) and an order display field 21 displaying customer information and order details are displayed. In step S103, the input means 15b is displayed. When one of the services is selected from the service selection tags 17 by using the service selection tag, an item (first selection field 18) to be first selected or input for the selected service is displayed. . Hereinafter, as examples of the service, a case where the customer 9 brings in the undeveloped film 10 and desires simultaneous printing and a case where the customer 9 brings in the information recording medium 12 and desires media printing will be described as examples.
<同時プリント >  <Simultaneous printing>
ステップ S 1 0 3でサービス選択タグ 1 7の中から"同時プリント"を選択する と、初期画面 1 6 a上の同時プリントの枠内にフィルムの形式(例えば、 1 3 5 m mの 1 2、 2 4、 3 6枚撮りフィルム、 A P Sの 1 5、 2 5、 4 0枚撮りフィルム 等) の各選択肢で構成される第 1選択欄 1 8が表示される。 そして、 ステップ S 1 0 4で、店員は選択肢の中から顧客 9が持ち込んだ未現像フィルム 1 0を選択する。 この場合においても、第 1選択欄 1 8に表示する選択肢は予め記憶された順番で 画面上に羅列してもよレ、が、 第 5 ( a ) 図に示すように、 予めデフォルトとして設 定された代表的な選択肢(ここでは 1 3 5 mm 2 4枚撮り) を色を変えたり点滅さ せる等により識別可能に表示することが好ましい。 また、注文履歴情報記憶手段 1 5 iに記憶されている注文履歴情報を参照して表示方法変更手段 1 5 jを用いて 画面を再構成し、 第 5 ( b ) 図に示すように注文頻度の高い順に表示 (例えば、 1 3 5 mm 2 4枚撮りの注文が最も多い場合は、その選択肢を最上位に表示)する構 成とすることもできる。 このように代表的な選択肢を識別可能に表示したり、注文 履歴情報を参照して画面を再構成することにより、店員の端末操作を支援すること ができる。また、第 1選択欄 1 8の選択肢以外のフィルムを顧客 9が持ち込むこと も考えられるため、例えば、項目を修正するための修正ポタン (図示せず) を設け ておき、該ポタンを押して必要のない選択肢を削除したり、新たな選択肢を追加し たり、 選択肢の表示名称を変更することができるようにすることもできる。 If "Simultaneous printing" is selected from the service selection tags 17 in step S103, the film format (for example, 1, 2, 3, 5 mm) is displayed in the frame for simultaneous printing on the initial screen 16a. The first selection column 18 consisting of each option of 24, 36 shot film, APS 15, 25, 40 shot film, etc.) is displayed. Then, in step S104, the clerk selects the undeveloped film 10 brought by the customer 9 from the options. In this case as well, the options displayed in the first selection column 18 may be listed on the screen in the order stored in advance, but are set in advance as defaults as shown in FIG. 5 (a). It is preferable to display the selected options (in this case, 135 mm2, 4 shots) in an identifiable manner by changing colors or blinking. Referring to the order history information stored in the order history information storage means 15i, the screen is reconfigured using the display method changing means 15j, and the order frequency is changed as shown in FIG. 5 (b). (For example, if there are the most orders for taking 135mm24 photos, the option is displayed at the top of the list). In this way, by displaying representative options in an identifiable manner and by reconstructing the screen with reference to the order history information, it is possible to assist the salesclerk in operating the terminal. In addition, customers 9 may bring films other than those in the first selection box 18 For example, a correction button (not shown) for correcting an item is provided, and an unnecessary option is deleted by pressing the button, a new option is added, or a display name of the option is provided. Can be changed.
そして、店員が第 1選択欄 1 8でフィルムの選択を行うと、注文受付画面作成手 段 1 5 f は入力手段 1 5 bからの入力信号を検出し、処理シーケンス記憶手段 1 5 cを参照して表示項目設定手段 1 5 dで設定される項目を追加した第 2画面 1 6 bを作成し、表示手段 1 5 aで表示する。 この第 2画面 1 6 bには、第 6図に示す ように、 サービス選択タグ 1 7と第 1選択欄 1 8 (フィルム選択欄) に加えて、顧 客 9が持ち込んだフィルムに対して選択可能な項目が第 2選択欄 1 9に表示され る。 この第 2選択欄 1 9には、 例えば、 " L判" 、 " 2 L判"、 " K G判"等のプ リントサイズや、個別にプリントは行わずにィンデックスのみをプリントする場合 の"インデックスのみ"、プリントすることなく現像のみ行う場合の"現像のみ"、 プリントせずに C D— R等の情報記録媒体に現像したフィルムから読み取った画 像データを記録する場合の" C D— R書き込みのみ"、 プリント注文枚数等のボタ ンが表示される。  Then, when the clerk selects a film in the first selection column 18, the order reception screen creation means 15 f detects the input signal from the input means 15 b and refers to the processing sequence storage means 15 c Then, a second screen 16b to which the items set by the display item setting means 15d are added is created and displayed by the display means 15a. As shown in Fig. 6, this second screen 16b includes a service selection tag 17 and a first selection column 18 (film selection column), and a selection for the film brought in by the customer 9. Possible items are displayed in the second selection column 19. In the second selection box 19, for example, the print size such as "L size", "2L size", "KG size", or "Index" for printing only the index without printing separately. "Only", "development only" when performing only development without printing, "CD-R only when recording image data read from a film developed on an information recording medium such as CD-R without printing" ", Buttons for the number of print orders, etc. are displayed.
なお、この第 2画面 1 6 bを初期画面 1 6 aと異なるレイァゥトで作成すること もできる力 初期画面 1 6 aに順次新たな選択欄を追加する構成とすることにより、 店員は前のステップで選択した結果を確認しながら注文処理を続行することがで き、 また、画面が徐々に埋まっていく様子を確認することにより、注文の進行状況 を把握することができるため好ましい形態と言える。 ここでも、第 2表示欄 1 9の 選択肢のうちデフオルトとして設定された代表的な選択肢を識別可能に表示した り、注文履歴情報を参照して選択肢の表示順を変えたり、選択肢の追加/削除/変 更を可能とすることができる。 そして、 ステップ 1 0 5で、 プリントサイズ、 プリント枚数等を選択 (図では、 L判、 各 1枚を選択) すると、 第 7 ( a ) 図に示すように、 注文受付画面作成手段 1 5 f は、処理シーケンス記憶手段 1 5 cを参照して表示項目設定手段 1 5 dで設 定される項目を追加した第 3画面 1 6 cを作成し、表示手段 1 5 aで表示する。 こ の第 3画面 1 6 cには、第 7図に示すように、サービス選択タグ 1 7と第 1選択欄 1 8 (フィルム選択欄) と第 2選択欄 1 9に加えて、 プリント注文に付随して注文 可能な項目が第 3選択欄 2 0に表示される。 この第 3選択欄 2 0には、例えば、縮 小画像を一覧表示したインデックス表示を追加する項目" インデックス付"や、プ リントと共に画像データを C D— R等の情報記録媒体に記録する" C D— R付"の ボタンが表示される。 ここでも、第 3画面 1 6 cを第 2画面 1 6 bと異なる表示形 態とすることもできる力 第 2画面 1 6 bに新たな選択項目を追加した形態とする ことで注文の確認や進行状態の把握ができて好ましい。 The second screen 16b can be created with a different layout from the initial screen 16a.By adopting a configuration in which new selection fields are sequentially added to the initial screen 16a, the clerk can This can be said to be a preferable mode because the order processing can be continued while confirming the result selected in, and the progress of the order can be grasped by confirming that the screen gradually fills. Again, of the choices in the second display column 19, the typical choices set as default are identifiably displayed, the display order of the choices is changed with reference to the order history information, and the addition / deletion of choices / Changes can be made possible. Then, in step 105, when the print size, the number of prints, etc. are selected (in the figure, L size, each one is selected), as shown in FIG. 7 (a), the order receiving screen creation means 15 f Creates a third screen 16c to which the items set by the display item setting means 15d are added with reference to the processing sequence storage means 15c, and displays it on the display means 15a. As shown in FIG. 7, this third screen 16c includes a service selection tag 17 and a first selection field 18 (film selection field) and a second selection field 19, as well as a print order. Accompanying items that can be ordered are displayed in the third selection column 20. The third selection field 20 includes, for example, an item “indexed” for adding an index display that lists the reduced images, and “CD-R for recording image data on an information recording medium such as a CD-R”. — The button with "R" appears. Again, the third screen 16c can have a different display form than the second screen 16b.By adding new selection items to the second screen 16b, order confirmation and It is preferable to be able to grasp the progress state.
そして、 例えば、 第 3選択欄 2 0から" C D— R付" を選択すると (ステップ S 1 0 6 ) 、 注文内容が決定され、 第 7 ( a ) 図に示すように注文表示欄 2 1の注文 内容欄には選択した注文内容を簡略化した表示(図では 1 3 5 mm、 2 4 E Xの未 現像フイルムを 1 2枚ずつ L判で印刷すると共に、画像データを C D— Rに記録す る)と注文の数量と注文料金演算手段 1 5 eで算出された注文料金と注文処理に要 する時間等の注文内容が表示される (ステップ S 1 0 7 ) 。  Then, for example, when "CD-R" is selected from the third selection column 20 (step S106), the order content is determined, and as shown in FIG. 7 (a), the order display column 21 is displayed. In the order details column, a simplified display of the selected order details is shown. (In the figure, undeveloped films of 135 mm, 24 EX are printed in L size, 12 sheets at a time, and the image data is recorded on CD-R.) ), The quantity of the order, the order charge calculated by the order charge calculation means 15e, and the order contents such as the time required for the order processing are displayed (step S107).
なお、上記説明において、第 1乃至第 3選択欄 1 8〜 2 0は便宜上の分類であり、 前のステップで選択又は入力した結果に基づいて次の画面が作成されればよく、例 えば、第 4図の初期画面 1 6 aで同時プリントを選択すると、第 6図の第 2画面 1 6 bを飛ばして第 7 ( a )図に示す第 1乃至第 3選択欄 1 8〜2 0が表示された第 3画面 1 6 cに遷移する構成としてもよく、その場合においてデフォルトとして設 定された項目や注文履歴情報を参照して選択された項目が識別可能に表示される ことが好ましい。 また、デフォルトとして設定される項目は選択状況に応じて適宜 最適な項目とすることが好ましく、例えば、第 4図で第 1選択欄 1 8力、ら" 1 3 5 2 4 E X"を選択すると、第 7 ( a )図に示すように第 2選択欄 1 9では" L判"、 " 各 1枚"、 第 3選択欄 2 0では" C D— R付"がデフオルトとして表示され、 第 4 図で第 1選択欄 1 8から" A P S 1 5 E X" を選択すると、 第 7 ( b ) 図に示す ように第 2選択攔 1 9では" 2 L判"、 "各 1枚"、 第 3選択欄 2 0では"ィンデ ックス付"がデフォルトとして表示されるといったように表示項目の要素を同じに してデフォ /レトとして表示する項目を変える構成とすることもできる。 In the above description, the first to third selection fields 18 to 20 are classifications for convenience, and the next screen may be created based on the result of selection or input in the previous step, for example, When simultaneous printing is selected on the initial screen 16a in FIG. 4, the second screen 16b in FIG. 6 is skipped, and the first to third selection fields 18 to 20 shown in FIG. It may be configured to transition to the displayed third screen 16c, in which case it is set as the default. It is preferable that the selected item and the item selected with reference to the order history information are displayed in an identifiable manner. In addition, it is preferable that the item set as a default be an optimal item as appropriate according to the selection situation. For example, in FIG. 4, when selecting the first selection column 18, “1 3 5 2 4 EX” As shown in Fig. 7 (a), "L size" and "1 each" are displayed as default in the second selection column 19, and "CD-R" is displayed as the default in the third selection column 20. When "APS 15 EX" is selected from the first selection box 18 in the figure, as shown in Fig. 7 (b), in the second selection 攔 19, "2 L size", "1 each", 3rd In the selection column 20, it is also possible to change the item to be displayed as default / reto by making the elements of the display item the same, such as “indexed” is displayed as a default.
続いて、 メディアプリントを選択した場合について説明する。  Subsequently, a case where the media print is selected will be described.
くメディアプリント〉  Media print>
ステップ S 1 0 3でサービス選択タグ 1 7の中から"メディアプリント"を選択 すると、 画面上に情報記録媒体の形式 (例えば、 コンパクトフラッシュ (R ) 、 ス マートメディア、 メモリースティック、 S Dカード、 P Cカード等) の各選択肢で 構成される第 1選択欄 1 8が表示される。 そして、 ステップ S 1 0 8で、店員は選 択肢の中から顧客 9が持ち込んだ情報記録媒体 1 2を選択する。  When "Media Print" is selected from the service selection tags 17 in step S103, the format of the information recording medium (eg, Compact Flash (R), SmartMedia, Memory Stick, SD card, PC card) is displayed on the screen. Etc.) is displayed as the first selection column 18 consisting of the options. Then, in step S108, the clerk selects the information recording medium 12 brought by the customer 9 from the options.
この場合においても、第 1選択欄 1 8に表示する選択肢は予め記憶された順番で 画面上に羅列してもよいが、予めデフォルトとして設定された代表的な選択肢を識 別可能に表示したり、注文履歴情報記憶手段 1 5 iに記憶されている注文履歴情報 を参照して表示方法変更手段 1 5 jを用いて画面を再構成し、注文頻度の多い順に 表示する構成とすることもできる。 また、図の選択肢以外の情報記録媒体 1 2を顧 客 9が持ち込むことも考えられるため、例えば、項目を修正するための修正ボタン を設けておき、必要のない選択肢を削除したり、新たな選択肢を追加したり、選択 肢の表示名称を変更することができるようにすることもできる。 In this case as well, the options displayed in the first selection column 18 may be listed on the screen in the order stored in advance, but a representative option set in advance as a default may be displayed in an identifiable manner. Alternatively, the screen may be reconfigured using the display method changing means 15j with reference to the order history information stored in the order history information storage means 15i and displayed in order of decreasing order frequency. . In addition, since it is conceivable that the customer 9 may bring in an information recording medium 12 other than the options shown in the figure, for example, a correction button for correcting an item is provided, and unnecessary options are deleted or new Add choices or select The display name of the limb can be changed.
そして、店員が第 1選択欄 1 8で情報記録媒体 1 2の選択(ここではメモリース ティックを選択) を行うと、注文受付画面作成手段 1 5 f は入力手段 1 5 bからの 入力信号を検出し、処理シーケンス記憶手段 1 5 cを参照して第 9図に示すような 第 1ウィンドウ 2 2を作成し、表示手段 1 5 aで初期画面 1 6 a上に表示する。 こ の第 1ウィンドウ 2 2には、例えば、選択した情報記録媒体 1 2の装着を促すメッ セージが表示される (ステップ S 1 0 9 ) 。  Then, when the clerk selects the information recording medium 12 in the first selection column 18 (selects a memory stick in this case), the order reception screen creation means 15 f receives the input signal from the input means 15 b. The first window 22 as shown in FIG. 9 is created with reference to the processing sequence storage means 15c, and displayed on the initial screen 16a by the display means 15a. In the first window 22, for example, a message prompting the user to mount the selected information recording medium 12 is displayed (step S 109).
そして、注文受付端末 3に情報記録媒体 1 2を揷入して" O K"ボタンを押すと、 注文受付画面作成手段 1 5 f は処理シーケンス記憶手段 1 5 cを参照して第 1 0 図に示すような第 2ウィンドウ 2 3を作成し、同様に初期画面 1 6 a上に表示する。 この第 2ウィンドウ 2 3には、例えば、情報記録媒体 1 2中に含まれている画像の ファイル数やデータ容量、データのバックアップに要する時間等が表示される。 な お、上記第 1ウィンドウ 2 2及び第 2ウィンドウ 2 3は、顧客 9に操作手順を分か りやすく説明するために設けるものであり、注文受付端末 3の操作に手慣れた者が 操作する場合や、できるだけ操作を減らして迅速な処理を希望する場合にはこれら の表示を省略することもできる。  Then, when the information recording medium 12 is inserted into the order reception terminal 3 and the "OK" button is pressed, the order reception screen creation means 15f refers to the processing sequence storage means 15c and returns to FIG. A second window 23 as shown is created and similarly displayed on the initial screen 16a. In the second window 23, for example, the number of image files, the data capacity, the time required for data backup, and the like included in the information recording medium 12 are displayed. The first window 22 and the second window 23 are provided to explain the operation procedure to the customer 9 in an easily understandable manner, and are operated by a person who is accustomed to operating the order reception terminal 3. In some cases, or when it is desired to reduce the number of operations as much as possible and perform quick processing, these displays can be omitted.
そして、ステップ S 1 1 0で、情報記録媒体 1 2の全コマのプリント出力を行う 場合は、 " 全コマ 1枚" 、 コマを選択する場合は" コマ選択" を選択し、 その後、 同時プリントの場合と同様に、選択したコマに対してステップ S 1 1 1でプリント サイズ、 プリント枚数の選択、 ステップ S 1 1 2で付随サービスの選択を行うと、 注文内容が決定され、第 1 1図に示すように注文表示欄 2 1には選択した注文を簡 略化した表示(図では情報記録媒体 1 2に記録されている全 2 0 0コマに対して L 判を各 1枚プリント)と注文の数量と注文料金演算手段 1 5 eで算出されたと注文 処理に要する時間等の注文内容が表示される (ステップ S 1 1 3 ) 。 なお、 注文表 示欄 2 1には今回入力した注文(ここではメディアプリント) に対する注文内容の みならず前回入力した注文(ここでは同時プリントの注文)の内容も蓄積して表示 されるため、 複数の注文を行う場合に注文内容を総括して把握することができる。 そして、 ステップ S 1 1 4で注文を終了する場合は、 注文表示欄 2 1中の"注文 完了"ボタンを押すと、第 1 2図に示すような注文確 画面 2 4が表示される (ス テツプ S 1 1 5 ) 。 この注文確認画面 2 4には、受付時間、 受付番号等の受付情報 と会員番号、 氏名、 電話番号等の顧客特定情報と、 注文の内容、 注文の料金、仕上 がり予想時間等の注文情報とが表示され、画面中の注文確定ボタンを押すと注文が 確定して各処理(この場合は、顧客 9が持ち込んだ未現像フィルム 1 0を店舗内又 は他のフォトサービス店舗で現像、プリントすると共に、フィルムから画像データ を読み取つて C D— Rに書き込む処理と情報記録媒体 1 2から読み取つた画像デ ータを店舗内又は他のフォトサービス店舗のプリンタで出力する処理)が実行され る。そして、必要に応じて店舗内に備えたプリンタでレシートを印刷して顧客 9に 渡し (ステップ S 1 1 6 ) 、 一連の注文受付処理が完了する。 Then, in step S 110, to print out all frames of the information recording medium 12, select “all one frame”, and to select frames, select “frame selection”. As in the case of, when the print size and the number of prints are selected for the selected frame in step S111 and the related services are selected in step S112, the order contents are determined, and Fig. 11 As shown in the figure, the order display field 21 shows a simplified display of the selected order (in the figure, one L size is printed for all 200 frames recorded on the information recording medium 12). Order quantity and order fee calculation means 15 The order contents such as the time required for processing are displayed (step S113). In addition, since the order display column 21 stores not only the order contents for the order entered this time (here, media print) but also the contents of the order entered last time (here, the order for simultaneous printing), it is accumulated and displayed. When a plurality of orders are made, the contents of the orders can be comprehensively grasped. If the order is to be terminated in step S114, press the "Order Complete" button in the order display field 21 to display the order confirmation screen 24 shown in Fig. 12 (S Step S1 15). On this order confirmation screen 24, reception information such as reception time and reception number, customer identification information such as membership number, name and telephone number, order information such as order content, order fee, expected finish time, etc. Is displayed, and when the order confirmation button on the screen is pressed, the order is confirmed and each processing (in this case, the undeveloped film 10 brought in by the customer 9 is developed and printed in the store or another photo service store) At the same time, a process of reading image data from the film and writing the image data on the CD-R and a process of outputting the image data read from the information recording medium 12 using a printer in a store or another photo service store) are executed. Then, if necessary, the receipt is printed by the printer provided in the store and handed over to the customer 9 (step S116), and a series of order acceptance processing is completed.
このように、顧客 9が持ち込んだ未現像フイノレム 1 0や現像済みネガフィルム 1 1、デジタルカメラ 1 3やカメラ付き携帯電話機 1 4、画像データが記録された情 報記録媒体 1 2を用いて注文を行う際に、注文受付端末 3では、注文受付の各ステ ップにおいて選択又は入力可能な項目を順次全ステツプの画面に付け加えて表示 することにより、注文受付端末の操作に不慣れな店員であっても画面に従って入力 するのみで、 簡単かつ迅速に注文の処理を行うことができる。  In this way, an order is placed using undeveloped finolem 10 and developed negative film 11 brought in by customer 9, digital camera 13 and camera-equipped mobile phone 14, and information recording medium 12 on which image data is recorded. In order reception, the order reception terminal 3 displays items that can be selected or entered in each step of the order reception in addition to the screens of all the steps sequentially, so that the clerk unfamiliar with the operation of the order reception terminal can be used. Even simply by following the screen, you can easily and quickly process your order.
[実施例 2 ]  [Example 2]
次に、本発明の第 2の実施例に係る注文受付プロダラム及び注文受付端末並びに 注文受付方法について、 第 1 3図乃至第 1 5図を参照して説明する。 第 1 3図は、 第 2の実施例に係る注文受付システムの構成を模式的に示す図であり、第 1 4図は、 注文受付プログラムにより機能する手段を示すブロック図である。 また、第 1 5図 注文受付方法の手順を示すフローチャート図である。 Next, an order reception program and an order reception terminal according to the second embodiment of the present invention, and An order receiving method will be described with reference to FIGS. 13 to 15. FIG. 13 is a diagram schematically showing the configuration of an order receiving system according to the second embodiment, and FIG. 14 is a block diagram showing means functioning by an order receiving program. FIG. 15 is a flowchart showing the procedure of an order receiving method.
前記した第 1の実施例では、注文受付に関する全ての操作を注文受付端末 3の入 力手段 1 5 bで行った力 S、注文頻度の高い定型的な注文の場合も同様に初期画面 1 6 aから順次選択を行うのは煩雑である。 そこで、本実施例では、 サービスの大ま かな分類や定型的な注文パターンをバーコ一ド等の記憶手段に予め記録し、バーコ 一ドを配列したバーコ一ド一覧シートをカウンターに設置し、店員がバーコ一ドリ ーダで注文に対応するバーコ一ドを読み取ることにより、所定の画面をスキップし て注文受付を簡略化することができるようにしている。  In the first embodiment described above, all operations related to order reception are performed by the input means 15 b of the order reception terminal 3, the force S performed by the input means 15 b, and the initial screen 16 It is cumbersome to sequentially select from a. Therefore, in the present embodiment, a rough classification of services and a standard order pattern are recorded in advance in a storage means such as a barcode, and a barcode list sheet in which barcodes are arranged is installed on a counter, and a clerk is provided. By reading a barcode corresponding to an order with a barcode reader, a predetermined screen can be skipped and order reception can be simplified.
具体的には、第 1 3図に示すように本実施例の注文受付システム 1 0 2は、注文 受付店舗 2内に設置され、顧客 9の提供する写真画像を基にしたフォトサービスの 注文受付を行う注文受付端末 3に、顧客 9が持ち込んだデジタル力メラ 1 3やカメ ラ付き携帯電話機 1 4等の写真撮影機器から画像データを読み出すための端子や 各種情報記録媒体 1 2から画像データを読み出すためのスロット、読み取った画像 データを情報記録媒体に書き出すためのスロットに加えて、定型的な注文の情報が 記録されたバーコ一ド 2 6を見やすく配列したバーコ一ドー覧シート 2 5及びバ 一コードリーダ (図示せず) を備えている。  Specifically, as shown in FIG. 13, the order receiving system 102 of this embodiment is installed in the order receiving store 2 and receives an order for a photo service based on a photographic image provided by the customer 9. A terminal for reading image data from a photographing device such as a digital camera 13 brought in by a customer 9 or a mobile phone 14 with a camera, and image data from various information recording media 12 In addition to a slot for reading, and a slot for writing the read image data to the information recording medium, a barcode 26 with a standard order information recorded on it One code reader (not shown) is provided.
なお、注文受付店害甫 2のレジには通常バーコ一ドリーダが設置されていることか ら、定型的な注文情報を記憶する手段としてバーコ一ドが好ましいが、磁気的手段 を用いて注文情報を記録したり、定型的な注文に対応するボタンをカゥンター 4上 に設けておき、そのボタンを押すと所定の画面をスキップするような構成としても よい。 また、 第 1の実施例と同様に、 注文受付端末 3では注文の受付のみを行い、 注文受付店舗 2内に設けた別の端末(例えば、 小型端末 5や自動端末 6等) で画像 データの読み込みや情報記録媒体への書き込みを行う構成としたり、注文受付端末 3に写真プリントを印刷するプリンタゃレシートを印刷するプリンタ等を接続す る構成としてもよい。 Since a bar code reader is usually installed at the cashier at the order receiving store, the bar code is preferably used as a means for storing standard order information, but the order information is stored using magnetic means. Or a button corresponding to a standard order is provided on the counter 4, and when the button is pressed, a predetermined screen is skipped. Good. Further, as in the first embodiment, the order receiving terminal 3 only receives the order, and the image data is transferred to another terminal (for example, the small terminal 5 or the automatic terminal 6) provided in the order receiving store 2. A configuration for reading or writing to an information recording medium, or a configuration for connecting a printer for printing a photographic print, a printer for printing a receipt, or the like to the order receiving terminal 3 may be used.
また、注文受付端末 3にインストールされる注文受付プログラムは、第 1 4図に 示すように、 コンピュータを、表示手段 1 5 a、入力手段 1 5 b、 処理シーケンス 記憶手段 1 5 c、表示項目設定手段 1 5 d、注文料金演算手段 1 5 e、注文受付画 面作成手段 1 5 f 、画像データ読み込み手段 1 5 g、画像データ書き込み手段 1 5 hや、必要に応じて、注文履歴情報記憶手段 1 5 i、表示方法変更手段 1 5 jに加 えて、バーコード読み取り手段 1 5 kとして機能させる。 これにより、 定型的な注 文に関しては画面をスキップして注文受付処理を行うことができるため、注文受付 端末 3の操作をより簡単にすることができる。  The order reception program installed in the order reception terminal 3 is, as shown in FIG. 14, a computer, a display unit 15a, an input unit 15b, a processing sequence storage unit 15c, a display item setting. Means 15d, order charge calculation means 15e, order reception screen creation means 15f, image data reading means 15g, image data writing means 15h, and, if necessary, order history information storage means In addition to 15i, display method changing means 15j, it functions as barcode reading means 15k. As a result, the order reception process can be performed by skipping the screen for a standard order, so that the operation of the order reception terminal 3 can be further simplified.
上記構成の注文受付システム 1 0 2を用いて、顧客 9が提供したフィルムや写真 撮影機器、情報記録媒体等を基にしたフォトサービスの注文受付が完了するまでの 手順について、 第 1 5図のフローチャート図を参照して説明する。  Using the order reception system 102 configured as described above, the procedure for completing the order reception of the photo service based on the film, photographing equipment, information recording medium, etc. provided by the customer 9 is described in FIG. This will be described with reference to the flowchart.
前記した第 1の実施例と同様に、 ステップ S 2 0 1において、顧客 9が、未現像 フィルム 1 0や現像済みフィルム 1 1、デジタルカメラ 1 3やカメラ付き携帯電話 機 1 4等の写真撮影機器、画像データが記録された情報記録媒体 1 2等をフォトサ —ビス店舗やコンビニエンスストァ等の注文受付店舗 3に持ち込むと、注文受付店 舗 3の店員 (操作者) は、 例えば、顧客 9が希望するサービスが何であるのか、顧 客 9が持ち込んだフィルムゃ情報記録媒体 1 2が何であるのか等の基本的な情報 を確認し、顧客 9の注文が定型的な注文の場合は、 ステップ S 2 0 2で、注文受付 端末 3に設けたバーコード読み取り手段 1 5 kを用いて、バーコード一覧シート 2 5中の注文に対応するバーコード 2 6の情報の読み取りを行う。 As in the first embodiment described above, in step S201, the customer 9 takes a photograph of the undeveloped film 10, the developed film 11, the digital camera 13, the camera-equipped mobile phone 14, and the like. When the information recording medium 12 with the device and image data recorded is brought to the order reception store 3 such as a photo service store or a convenience store, the clerk (operator) of the order reception store 3 receives, for example, the customer 9 Check the basic information such as what the desired service is, what film the customer 9 brought in and what the information recording medium 1 and 2 are.If the order of the customer 9 is a standard order, check step S Order accepted at 202 Using the barcode reading means 15 k provided in the terminal 3, the information of the barcode 26 corresponding to the order in the barcode list sheet 25 is read.
このパーコード 2 6には、 サービスの大雑把な分類 (例えば、 1 3 5 mm 1 2 4枚撮りのフィルムを用いた同時プリントの注文等の情報)が記録されており、バ 一コード 2 6を読み取ることにより第 4図の初期画面 1 6 aにおけるサービスの 選択や第 1の選択欄 1 8の選択等が自動的に行われ、注文受付端末 3の表示手段 1 5 aには、処理シーケンス記憶手段 1 5 cの処理シーケンスを参照して、注文受付 画面作成手段 1 5 f では上記選択をスキップした画面(例えば、第 6図に示す第 2 画面 1 6 b ) が表示される。  In this par code 26, a rough classification of services (for example, information on ordering simultaneous printing using 135 mm 124 film) is recorded. By reading, the selection of services on the initial screen 16a of FIG. 4 and the selection of the first selection field 18 are automatically performed, and the processing means stored in the display means 15a of the order receiving terminal 3 is Referring to the processing sequence of the means 15c, the screen for skipping the above selection (for example, the second screen 16b shown in FIG. 6) is displayed in the order reception screen creating means 15f.
なお、バーコード 2 6による分類を細分化すれば、その分画面をスキップするこ とができる力 バーコード 2 6の数が多くなるとかえつて選択が困難になる。従つ て、バーコ一ドー覧シート 2 5で選択可能な項目は定型的な注文のみとすることが 好ましい。 以下、 第 1の実施例と同様に、 例えば、顧客 9が同時プリントを選択し た場合には、ステップ S 2 0 3で第 2画面 1 6 bを用いてプリントサイズ、プリン ト枚数等を選択し、ステップ S 2 0 4で、第 3画面 1 6 cを用いて付随するサービ スの選択等を行い、ステップ S 2 0 5で注文内容を確認した後、ステップ S 2 0 6 で注文を終了する場合には画面中に設けた注文完了ポタンを押すと、ステップ S 2 0 7で第 1 2図に示すような注文確認画面 2 4が表示され、その内容を確認して注 文確定ボタンを押すと各処理が実行される。そして、必要に応じて店舗内に備えた プリンタでレシートを印刷して顧客 9に渡し (ステップ S 2 0 8 ) 、一連の注文受 付処理が完了する。  It should be noted that if the classification by the barcode 26 is subdivided, the screen can be skipped by that much, and if the number of barcodes 26 increases, selection becomes more difficult. Therefore, it is preferable that the items that can be selected on the Barco do-do list sheet 25 be only standard orders. Hereinafter, as in the first embodiment, for example, when the customer 9 selects the simultaneous printing, the print size, the number of prints, and the like are selected using the second screen 16b in step S203. Then, in step S204, the associated service is selected using the third screen 16c, etc., the order contents are confirmed in step S205, and the order is terminated in step S206. If you press the order completion button provided in the screen, the order confirmation screen 24 shown in Fig. 12 is displayed in step S207, confirm the contents, and press the order confirmation button. When pressed, each process is executed. Then, if necessary, the receipt is printed by a printer provided in the store and passed to the customer 9 (step S208), and a series of order receiving processing is completed.
このように、定型的な注文に関しては予め注文情報を記録したバーコ一ド 2 6を 配列したバーコ一ドー覧シート 2 5を設けておき、定型的な注文に対応するバーコ ードを読み取る方法を用いることにより、初期画面 1 6 aから注文情報の入力を行 う必要がなくなり、 注文受付処理をより簡単に行うことができる。 As described above, for a standard order, a barcode docket sheet 25 in which barcodes 26 in which order information is recorded is provided in advance, and a barcode corresponding to the standard order is provided. By using the method of reading the code, it is not necessary to input the order information from the initial screen 16a, and the order receiving process can be performed more easily.
なお、 上記説明では、選択又は入力項目として、 サービス選択タグ 1 7、 第 1選 択欄 1 8、 第 2選択欄 1 9、 第 3選択欄 2 0の 4種類の選択を行う構成としたが、 本努明は上記実施例に限定されるものではなく、複数の項目を選択又は入力して注 文が決定される構成であればよい。 また、上記各実施例では注文受付店舗 2の店員 が操作する注文受付端末 3について記載した力 顧客 9が操作する端末上で同様の 表示を行う構成とすることもできる。また、写真の画像データを用いたフォトサー ビスに関する注文受付を行う場合について説明したが、顧客 9が持ち込んだ物品を 基にして各種サービスが提供される任意の注文受付に適用することができる。 産業上の利用可能性  In the above description, four types of selections, namely, the service selection tag 17, the first selection column 18, the second selection column 19, and the third selection column 20 are performed as selection or input items. However, this effort is not limited to the above embodiment, but may be any configuration in which the order is determined by selecting or inputting a plurality of items. Further, in each of the above embodiments, the same display may be performed on the terminal operated by the customer 9 described for the order reception terminal 3 operated by the clerk of the order reception store 2. Also, the case where an order is received for a photo service using image data of a photograph has been described, but the present invention can be applied to any order reception in which various services are provided based on the goods brought in by the customer 9. Industrial applicability
以上説明したように、本発明の実施例によれば、注文受付端末の操作に不慣れ な者が操作する場合であっても、操作に迷うことなく、簡単かつ確実に注文の受付 を行うことができる。  As described above, according to the embodiment of the present invention, even when a person unfamiliar with the operation of the order receiving terminal operates, it is possible to easily and reliably receive the order without hesitation. it can.
その理由は、注文受付端末の画面上には注文に関する全ての設定項目が表示され たり、注文情報の入力に際して画面が複雑に遷移するのではなく、注文の各ステツ プで選択可能な項目 (例えば、初期画面ではサービスの選択、 以降の画面では選択 したサービスに関連する項目) が順次付け加えられて表示されるため、店員 (操作 者)は画面の表示に従って選択するのみで注文受付を行うことができるからである。 また、各々の項目では、デフォルトとして設定された代表的な選択肢が識別可能に 表示されたり、過去の注文履歴情報を参照して、注文回数の多い順に選択肢が再配 列されるため、 選択を容易に行うことができるからである。 更に、各画面において、選択肢を修正/追加 z削除可能にすることにより、特殊 な注文に対しても対応することができ、サービスの大まかな分類や定型的な注文パ ターンをのみをバーコードとして記録し、バーコードから注文情報を読み取ること により、注文受付端末上での入力操作を減らして注文受付操作をより簡略化するこ とができる。 The reason is that all the setting items related to the order are displayed on the screen of the order reception terminal, and the screen does not transition complicatedly when inputting the order information, but the items that can be selected at each step of the order (for example, In the initial screen, service selection is performed, and in subsequent screens, items related to the selected service) are sequentially added and displayed. Therefore, the clerk (operator) can accept orders only by making selections according to the screen display. Because you can. In each item, the representative options set as defaults are displayed in an identifiable manner, and the options are rearranged in the order of the number of orders by referring to past order history information. This is because it can be easily performed. Furthermore, by making it possible to modify / add / delete options on each screen, it is possible to respond to special orders, and only rough classification of services and standard order patterns can be used as barcodes. By recording and reading the order information from the barcode, the number of input operations on the order reception terminal can be reduced, and the order reception operation can be further simplified.

Claims

請求の範囲 The scope of the claims
1 . コンピュータを、 1. Computer
注文を特定するために選択又は入力される複数の項目の表示順序を記憶する手 段、  Means for storing the display order of a plurality of items selected or entered to specify the order;
前記複数の項目のうち、前記表示順序に従って定められる項目を、該項目の前に 選択又は入力された項目の選択又は入力結果を参照して設定する手段、  Means for setting an item determined in accordance with the display order among the plurality of items with reference to a selection or input result of an item selected or input before the item,
前記設定された項目を、該項目の前に選択又は入力された項目を含む画面に選択 又は入力可能に付加した画面を作成する手段、  Means for creating a screen in which the set item is added so as to be selectable or inputtable on a screen including the item selected or input before the item,
前記画面を表示手段に表示させる手段、として機能させることを特徴とするプロ グラム。  A program that functions as means for displaying the screen on a display means.
2 . コンピュータを、 2.
注文を特定するために選択又は入力される複数の項目の表示順序を記憶する手 段、  Means for storing the display order of a plurality of items selected or entered to specify the order;
前記複数の項目の各々を構成する選択肢の 1又は 2以上の組み合わせからなる 選択情報が予め記録されたバーコードから該選択情報を読み取る手段、  Means for reading the selection information from a barcode in which selection information comprising one or more combinations of options constituting each of the plurality of items is recorded in advance,
前記複数の項目のうち、前記選択情報で選択された項目を除き、前記表示順序に 従って定められる項目を、該項目の前に選択又は入力された項目の選択又は入力結 果を基に設定する手段、  Among the plurality of items, except for the item selected by the selection information, an item determined according to the display order is set based on a selection or input result of an item selected or input before the item. Means,
前記設定された項目を、該項目の前に選択又は入力された項目を含む画面に選択 又は入力可能に付カ卩した画面を作成する手段、  Means for creating a screen in which the set item is added or selected so as to be selectable or inputtable on a screen including the item selected or input before the item;
前記画面を表示手段に表示させる手段、として機能させることを特徴とするプロ グラム Means for displaying the screen on display means. G
3 . コンピュータを、 3.
注文を特定するために選択又は入力される複数の項目の表示順序を記憶する手 段、  Means for storing the display order of a plurality of items selected or entered to specify the order;
各々の前記項目を構成する選択肢の内、予めデフォルトとして選定された選択肢、 又は前記注文の選択又は入力の履歴情報を参照して選定された選択肢を記憶する 手段、  Means for storing an option selected as a default in advance among options constituting each of the items, or an option selected with reference to history information of selection or input of the order,
前記選定された選択肢を識別可能に明示した項目を前記表示順序に従って配置 した画面を表示手段に表示させる手段、として機能させることを特徴とするプログ ラム。  A program for causing a display unit to display a screen in which items in which the selected options are clearly identified are arranged in accordance with the display order.
4 . コンピュータを、 4.
各々の前記項目を構成する選択肢の内、予めデフオルトとして選定された選択肢、 又は前記注文の選択又は入力の履歴情報を参照して選定された選択肢を記憶する 手段、  Means for storing an option selected as a default in advance among options constituting each of the items, or an option selected with reference to history information of selection or input of the order,
前記選択肢を前記表示手段に識別可能に表示させる手段、として機能させること を特徴とする請求の範囲第 1項に記載のプログラム。  The program according to claim 1, wherein the program functions as means for displaying the option on the display means so as to be identifiable.
5 . コンピュータを、 5. Connect the computer
前記注文の選択又は入力の履歴情報を参照して、各々の前記項目を構成する選択 肢の表示方法を設定する手段、  Means for setting a display method of selection items constituting each item by referring to the history information of the selection or input of the order,
前記選択肢を前記表示方法に従って前記表示手段に表示させる手段、として機能 させることを特徴とする請求の範囲第 1項に記載のプログラム。 Means for displaying the option on the display means according to the display method The program according to claim 1, wherein the program is executed.
6 . コンピュータを、 6.
前記複数の項目で特定される注文に対する料金を演算する手段、  Means for calculating a fee for an order specified by the plurality of items,
特定される前記注文に対する前記料金を前記画面に蓄積して表示させる手段、と して機能させることを特徴とする請求の範囲第 1項に記載のプログラム。  2. The program according to claim 1, wherein the program functions as means for accumulating and displaying the fee for the specified order on the screen.
7 . 表示手段と、 入力手段と、 7. Display means, input means,
注文を特定するために選択又は入力される複数の項目の表示順序を記憶する手 段と、前記複数の項目のうち、前記表示順序に従って定められる項目を、該項目の 前に選択又は入力された項目の選択又は入力結果を参照して設定する手段と、前記 設定された項目を、該項目の前に選択又は入力された項目を含む画面に選択又は入 力可能に付加した画面を作成する手段と、前記画面を前記表示手段に表示させる手 段と、 を備えることを特徴とする注文受付端末。  A means for storing a display order of a plurality of items selected or input to specify an order; and an item determined according to the display order among the plurality of items is selected or input before the item. Means for setting by referring to the result of selection or input of an item, and means for creating a screen in which the set item is added to a screen including an item selected or input before the item so as to be selectable or inputtable And an means for displaying the screen on the display means.
8 . 表示手段と、 入力手段と、 注文を特定するために選択又は入力される複数の 項目の表示順序を記憶する手段と、前記複数の項目の各々を構成する選択肢の 1又 は 2以上の組み合わせからなる選択情報が予め記録されたバーコ一ドから該選択 情報を読み取る手段と、前記複数の項目のうち、前記選択情報で選択された項目を 除き、前記表示順序に従って定められる項目を、該項目の前に選択又は入力された 項目の選択又は入力結果を基に設定する手段と、前記設定された項目を、該項目の 前に選択又は入力された項目を含む画面に選択又は入力可能に付加した画面を作 成する手段と、前記画面を前記表示手段に表示させる手段と、 を備えることを特徴 とする注文受付端末。 8. Display means, input means, means for storing a display order of a plurality of items selected or input to specify an order, and one or more of options constituting each of the plurality of items Means for reading the selection information from the barcode in which the selection information composed of the combination is recorded in advance, and, among the plurality of items, items determined according to the display order except for the item selected by the selection information, Means for setting based on the selection or input result of the item selected or input before the item, and enabling the set item to be selected or input on a screen including the item selected or input before the item. Means for creating the added screen, and means for displaying the screen on the display means. And the order reception terminal.
9 . 表示手段と、 入力手段と、 9. Display means, input means,
注文を特定するために選択又は入力される複数の項目の表示順序を記憶する手 段と、各々の前記項目を構成する選択肢の内、予めデフオルトとして選定された選 択肢、又は前記注文の選択又は入力の履歴情報を参照して選定された選択肢を記憶 する手段と、前記選定された選択肢を識別可能に明示した項目を前記表示順序に従 つて配置した画面を前記表示手段に表示させる手段と、を備えることを特徴とする 注文受付端末。  Means for storing the display order of a plurality of items selected or entered to specify an order, and a choice previously selected as a default among the options constituting each of the items, or selection or selection of the order Means for storing the option selected with reference to the input history information, and means for displaying on the display means a screen in which items that clearly indicate the selected option are arranged in the display order, An order receiving terminal, comprising:
1 0 . 更に、 各々の前記項目を構成する選択肢の内、 予めデフォルトとして選定 された選択肢、又は前記注文の選択又は入力の履歴情報を参照して選定された選択 肤を記憶する手段と、前記選択肢を前記表示手段に識別可能に表示させる手段とを 備えることを特徴とする請求の範囲第 7項に記載の注文受付端末。 10. Means for storing an option selected as a default in advance or an option selected with reference to the order selection or input history information among the options configuring each of the items, 8. The order receiving terminal according to claim 7, further comprising: means for displaying options on the display means so as to be identifiable.
1 1 . 更に、 前記注文の選択又は入力の履歴情報を参照して、 各々の前記項目を 構成する選択肢の表示方法を設定する手段と、前記選択肢を前記表示方法に従って 前記表示手段に表示させる手段とを備えることを特徴とする請求の範囲第 7項に 記載の注文受付端末。 11. A means for setting a display method of options constituting each of the items with reference to the history information of the selection or input of the order, and a means for displaying the options on the display means according to the display method. The order receiving terminal according to claim 7, comprising:
1 2 . 更に、 前記複数の項目で特定される注文に対する料金を演算する手段と、 特定される前記注文に対する前記料金を前記画面に蓄積して表示させる手段とを 備えることを特徴とする請求の範囲第 7項に記載の注文受付端末。 12. The system according to claim 11, further comprising: means for calculating a charge for the order specified by the plurality of items; and means for storing and displaying the charge for the order specified on the screen. The order reception terminal described in item 7 of the scope.
1 3 . 注文を特定するために選択又は入力される複数の項目を表示して前記注文 の受付を行う注文受付方法において、 1 3. In the order receiving method of displaying a plurality of items selected or input to specify an order and receiving the order,
前記複数の項目のうち、予め定められた前記複数の項目の表示順序に従って定め られる項目を、該項目の前に選択又は入力された項目の選択又は入力結果を参照し て設定し、前記設定された項目を、該項目の前に選択又は入力された項目を含む画 面に選択又は入力可能に付加して表示することを特徴とする注文受付方法。  Among the plurality of items, an item determined according to a predetermined display order of the plurality of items is set by referring to a selection or input result of an item selected or input before the item, and the setting is performed. An order receiving method, characterized in that the selected item is added to the screen including the item selected or input before the item so as to be selectable or inputtable and displayed.
1 4 . 注文を特定するために選択又は入力される複数の項目を表示して前記注文 の受付を行う注文受付方法において、 14 4. In the order receiving method for displaying a plurality of items selected or input to specify the order and receiving the order,
前記複数の項目の各々を構成する選択肢の 1又は 2以上の組み合わせからなる 選択情報をバーコ一ドに記録し、  The selection information comprising one or a combination of two or more options constituting each of the plurality of items is recorded on a barcode,
前記複数の項目のうち、前記選択情報で選択された項目を除き、予め定められた 前記複数の項目の表示順序に従って定められる項目を、該項目の前に選択又は入力 された項目の選択又は入力結果を基に設定し、前記設定された項目を、該項目の前 に選択又は入力された項目を含む画面に選択又は入力可能に付カ卩して表示するこ とを特徴とする注文受付方法。  Excluding the item selected by the selection information from among the plurality of items, selecting or inputting an item determined according to a predetermined display order of the plurality of items, which is selected or input before the item. Setting an order based on the result, and displaying the set item on a screen including an item selected or input before the item so as to be selectable or inputtable. .
1 5 . 前記画面では、 各々の前記項目を構成する選択肢の内、 予めデフオノレトと して選定された選択肢、又は前記注文の選択又は入力の履歴情報を参照して選定さ れた選択肢を識別可能に表示することを特徴とする請求の範囲第 1 3項に記載の 注文受付方法。 15. On the screen, among the options making up each of the items, it is possible to identify the options that were previously selected as defaults, or the options that were selected by referring to the order selection or input history information. 13. The order receiving method according to claim 13, wherein the order is received.
1 6 . 前記画面では、 予め記憶された注文の選択又は入力の履歴情報を参照して 設定される表示方法に従って、各々の前記項目を構成する選択肢が表示されること を特徴とする請求の範囲第 1 3項に記載の注文受付方法。 16. The screen displays options constituting each of the items according to a display method set with reference to history information of order selection or input stored in advance. The order acceptance method described in Section 13.
1 7 . 前記画面には、前記複数の項目で特定される注文に対する料金が演算され、 前記画面には特定された前記注文の前記料金が蓄積して表示されることを特徴と する請求の範囲第 1 3項に記載の注文受付方法。 17. The charge for the order specified by the plurality of items is calculated on the screen, and the charge for the specified order is accumulated and displayed on the screen. The order acceptance method described in Section 13.
PCT/JP2003/014109 2002-11-15 2003-11-05 Order reception program, order reception terminal, and order reception method WO2004046983A1 (en)

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JPH09265138A (en) * 1996-03-27 1997-10-07 Fuji Photo Film Co Ltd Order recording medium, laboratory system and printer
JPH11125867A (en) * 1997-10-23 1999-05-11 Fuji Photo Film Co Ltd Order receiving device for digital print
JP2000218887A (en) * 1999-02-03 2000-08-08 Ai Soft Kk Printing paper, medium with printing control program recorded, printing control apparatus and printing control method

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Publication number Priority date Publication date Assignee Title
JPH09265138A (en) * 1996-03-27 1997-10-07 Fuji Photo Film Co Ltd Order recording medium, laboratory system and printer
JPH11125867A (en) * 1997-10-23 1999-05-11 Fuji Photo Film Co Ltd Order receiving device for digital print
JP2000218887A (en) * 1999-02-03 2000-08-08 Ai Soft Kk Printing paper, medium with printing control program recorded, printing control apparatus and printing control method

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