WO2002076122A1 - Procede de fourniture d'un service d'annuaire telephonique associe a une notification sms - Google Patents

Procede de fourniture d'un service d'annuaire telephonique associe a une notification sms Download PDF

Info

Publication number
WO2002076122A1
WO2002076122A1 PCT/KR2002/000082 KR0200082W WO02076122A1 WO 2002076122 A1 WO2002076122 A1 WO 2002076122A1 KR 0200082 W KR0200082 W KR 0200082W WO 02076122 A1 WO02076122 A1 WO 02076122A1
Authority
WO
WIPO (PCT)
Prior art keywords
phone number
portable terminal
character message
queried
query
Prior art date
Application number
PCT/KR2002/000082
Other languages
English (en)
Inventor
Sok-Bom Kim
Original Assignee
Widerthan.Com Co., Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Widerthan.Com Co., Ltd filed Critical Widerthan.Com Co., Ltd
Publication of WO2002076122A1 publication Critical patent/WO2002076122A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Definitions

  • a PSTN is generally accessible by a portable phone.
  • the user of a portable phone has to dial the area code and the phone number of the directory service system. For example, in the case that the portable phone user wants to get a number of a standard phone in Seoul area, the user dials "02 114" to
  • the operator finds the queried phone number in the database.
  • the found phone number is synthesized to a voice message by a computer telephony integration (CTI) system to be
  • CTI computer telephony integration
  • the user of a portable phone usually cannot make a note of the queried phone number because the user typically use the directory service during a movement which makes it substantially difficult to make a note. If the user happen to use the directory service frequently, particularly, for the same numbers, the user bears increased economical burden and may suffer from a psychological stress. Also, the
  • the portable phone after using the directory service and then dial the phone number to place a call.
  • the user does not save the phone number into the portable phone if the user is busy or do not guess that the possibility of using the phone
  • the automatic connection service is meaningless when the called party's phone is busy or the caller just
  • an object of the present invention is to provide a method for providing telephone directory information service which provides a queried
  • a common carrier operating a PSTN transmits a queried phone number to the portable
  • query call including a query condition received from the user through a predetermined
  • phone number corresponding to the query condition is read out from the storing means.
  • the queried phone number is provided through the communications channel, and the queried phone number and the owner information is transmitted to the portable terminal by the character message.
  • the multiple phone numbers stored in the storing means are identical to the multiple phone numbers stored in the storing means.
  • present invention provides a phone number subscribed to the PSTN to a portable terminal.
  • the directory service system receives the query call, it is preferable that
  • directory service system receives a call ID representing the portable terminal from the wireless communications network. Also, directory service system preferably receives subscription information indicating whether the character message is to be transmitted to the portable terminal. If the subscription information is not received from the wireless
  • directory service system inquires the user whether to receive the
  • directory service system inquires the user whether to receive the
  • the directory service system directly requests the
  • the character message service center to transmit the character message containing the queried phone number and the owner information to a portable terminal having the caller ID.
  • the directory service system may provide the queried phone
  • Another aspect of the present invention is directed to a method for providing a character message for a queried phone number by the common carrier or a separate agent
  • a character message service agent system is linked to a directory service system, which receives a query call from a portable terminal
  • the agent system receives, from the directory service system, basic information including the queried phone number, owner information of the queried phone
  • the agent system requests to transmit the character message containing the queried phone number and the owner information to
  • the agent system preferably, includes means for storing information of telephone
  • the agent system may generate a second character message containing at least one field of the relevant record to the portable terminal separately from a first character message containing the queried phone number and the owner information.
  • the agent system may generate a single character message for the queried phone number, the owner information, and at least one field of the relevant record.
  • Yet another aspect of the present invention is directed to a method for providing a character message for a queried phone number carried out by a wireless carrier.
  • the wireless carrier can transmit a character message for a queried phone number provided by a common carrier or for a queried portable phone number provided by the wireless carrier itself.
  • the wireless communications system When transmitting the character message for the queried phone number provided by the common carrier, the wireless communications system receives a query call including
  • the wireless communications system makes a voice message containing a queried phone number corresponding to the query condition to be
  • wireless communications system converts the voice message signal of the queried phone number to text data to retrieve the queried phone number, and provides a character
  • the wireless communications system is equipped with
  • the wireless local area network means for storing multiple phone numbers and respective owner information.
  • the communications system reads out, from the storing means, a queried phone number and owner information of the queried phone number corresponding to the query condition to provide the queried phone number to the portable terminal. Afterwards, the wireless
  • communications system transmits a character message containing the queried phone number and the owner information to the portable terminal.
  • FIG. 1 illustrates an example of a network environment suitable for implementing the present invention
  • FIG. 2 is a flowchart showing an embodiment of the method for providing the telephone directory information service performed by the directory service system shown
  • FIG. 3 is a flowchart showing another embodiment of the method for providing the
  • FIG. 4 is a flowchart showing yet another embodiment of the method for providing
  • FIG. 5 illustrates another example of the network environment suitable for
  • FIG. 6 illustrates program modules and database tables -in the short message handling server shown in FIG. 5;
  • FIG. 7 is a flowchart showing the process of handling short messages in the short message handling server shown in FIGS. 5 and 6;
  • FIG. 8 illustrates yet another example of the network environment suitable for implementing the present invention.
  • FIG. 1 illustrates an example of a network environment suitable for implementing the present invention.
  • PSTN Telephone Network
  • a Central Gateway Switch (CGS) 22 is connected to multiple Mobile Switching Centers (MSC's) 24a-24n in the wireless communications network 20. Each MSC is
  • SMSSS Short Message Service Center
  • SMSC Short Message Service Center
  • the SMSC 28 is connected to the MSC 24a by a Signaling System No.7 interface to transmit the data from the SMSC 30 to
  • Inter-Gateway Switch (IGS) 42 of the PSTN by the Signaling System No.7 interface IMS 42 of the PSTN by the Signaling System No.7 interface.
  • each of the MSC's 24a-24n includes a Home
  • HLR Location Register
  • VLR Visitor Location Register
  • the subscriber information of HLR includes
  • SMS notification a short message after querying a telephone number by dialing '(area code)+l 14', which is referred to as SMS notification
  • MSC handling the query call provides the PSTN 40 with the caller information including the caller ID of the subscriber along with the SMS notification service indication flag.
  • the PSTN 40 includes the IGS 42, a local switch 44 electrically connected to the IGS 42, and a directory service system 46. Even though just a single
  • each local switch 44 is connected to the IGS 42 through plural switches. Also, even
  • the PSTN 40 may
  • the directory service systems include a plurality of the directory service systems distributed to for each local switch 44 or concentrated in a single location by the choice of the common carrier.
  • FIG. 1 should be understood to be illustrative.
  • the directory service system 46 includes a database (DB) server 52, a query call
  • Each operator terminal includes a computer for searching a queried phone number data from the DB server 52 and an audio transceiver (e.g., a headset) for counseling with the caller.
  • the computer of each operator terminal is connected to the DB server 52 through a data bus
  • the query call distributor 54 can access the DB server 52 through the
  • the headset of each operator terminal can be connected to the portable terminal of the caller via the query call distributor 54 and the local switch 44 through an audio channel 59.
  • the directory service system 46 may further include another
  • the hardware of the query call distributor 54 may be implemented based on a common Computer Telephony Integration (CTI) system. However, the software of the
  • query call distributor 54 includes modules for determining whether the caller is a user of
  • the query call distributor 43 is connected to the SMSS 30 of the wireless communications network 20 through a dedicated line. Before or after the service operator counsels with the caller, the query call distributor 43 analyzes the caller information in the
  • control signal of the query call to determine whether the caller is a user of the SMS
  • the caller is a user of the SMS notification service
  • query call distributor 43 provides the queried phone number along with the name of the
  • the portable terminal of the user receives and displays the short message just after the terminal reproduces the voice signal received from the directory service system 46 through a traffic channel, so that the user can store the queried phone number and the name of its owner.
  • the short message transmitted according to the present invention may further include the address or another geographical information of the owner in addition to the
  • the query call distributor 54 obtains the address data from the DB server 52.
  • the query call distributor 54 preferably includes an additional server for maintaining the geographical information.
  • the geographical information may be obtained from an external server.
  • the owner of the queried phone number possesses a domain
  • WAP Wireless Application Protocol
  • WorldNet WorldNet
  • the query call distributor 54 can provide the domain name
  • the portable phone user who wishes to use the SMS notification service subscribes to the wireless carrier. As described below, however,
  • the MSC 24a detects a query call initiated by the portable terminal 10
  • the MSC 24a obtains the profile of the caller from the HLR.
  • the MSC 24a if the caller is a visiting subscriber, the MSC 24a requests and obtains the profile of the caller from the HLR pertaining to the caller on the basis of routing information stored in a Signaling Transfer Point (STP). Upon receiving the subscriber profile, the MSC 24a adds the caller ID and the SMS notification service indication flag to a control signal, and
  • STP Signaling Transfer Point
  • the IGS 42 detects the area code in the query call to redirect the query call to a competent local switch 44.
  • the local switch 44 connects the query call to the directory service system 46.
  • FIG. 2 is a flowchart showing an embodiment of the method for providing the telephone directory information service performed by the directory service system 46.
  • the query call distributor 54 assigns an operator in a
  • step 104 In response to the selection of a record by the
  • the query call distributor 54 synthesizes a voice message from the queried phone
  • the query call distributor 54 determines whether
  • the query call distributor 54 determines, based on the user profile in the control signal, whether the caller is a user of the SMS notification service (step 110). If the caller is a user of the SMS notification
  • the query call distributor 54 requests, to the SMSC 28 via the SMSS 30, to transmit a short message containing the queried phone number and the name of its owner
  • the SMSC 28 transmits the short message via the MSC 24a (step 114). If it is determined that the query call was not originated by a portable phone
  • the caller is not a user of the SMS notification service in the step 110,
  • FIG. 3 is a flowchart showing another embodiment of the method for providing the telephone directory information service. If the time gap between the reproduction of the voice message and the arrival of the short message is greater than a certain level, the
  • FIG. 3 the generation of the short message is initiated before providing the voice message
  • the query call distributor 54 determines, before providing the voice message, whether
  • the query call was originated by a portable phone and the caller is a user of the SMS
  • the query call distributor 54 provides the message contents and the caller ID to the SMSC 28 so that the short message is transmitted as mentioned above (steps 130 and 132). Afterwards, the query call distributor 54 proceeds to synthesize and provide the voice message (step 134). Since the steps 126 through 130 takes little time, the present embodiment can reduce the short message generation time by the reproduction period of
  • FIG. 4 is a flowchart showing yet another embodiment of the method for providing
  • the common carrier In case that the SMS notification service is provided by the common carrier operating the PSTN, the common carrier has to cooperate
  • the common carrier has to receive the caller profile, particularly, the SMS notification service indication flag, stored in the HLR whenever the query call is received.
  • the embodiment of FIG. 4 is suitable when the cooperative relationship between the common carrier and the wireless carrier is not formed.
  • the directory service system 46 individually inquires of the
  • the common carrier may bill an additional fee for each short message to the caller.
  • the query call distributor 54 determines whether the query call was originated by a portable phone before providing the voice message (step 104).
  • distributor 54 provides a brief introductory message to the user and inquires of the user
  • step 148 whether to receive the SMS notification service (step 148). If the user presses service acceptance key pattern (e.g., "** ”) after hearing the introductory message in step 150, the
  • query call distributor 54 provides the message contents and the caller ID to the SMSC 28
  • the query call distributor 54 proceeds to synthesize and provide the voice message (step 156). Meanwhile, in case that the user presses another key while or after
  • the query call distributor 54 synthesizes and provides the voice message immediately.
  • the step of providing the introductory message may be performed before the user tells the operator the query condition or while the operator searches the DB server.
  • the wireless carrier may not provide even the caller ID to the common carrier beyond the SMS notification service indication flag.
  • the query call distributor 54 can receive the caller ID from the user. In other words, when the user wishes to receive the SMS
  • the query call distributor 54 instructs to input the portable phone number and receives such number.
  • FIG. 5 illustrates another example of the network environment suitable for implementing the present invention.
  • a short handling message server 80 is
  • the wireless communications network 20 shown in addition to the wireless communications network 20 and the PSTN 40.
  • operator of the short handling message server 80 may provide diverse information as well
  • SMS notification service based on the cooperation with the PSTN operator.
  • the short message server 80 may be operated by the PSTN operator itself.
  • the short message server 80 is connected to the query call distributor 54 and the SMSS 30 through respective dedicated lines.
  • the query call distributor 54 is connected to the query call distributor 54 and the SMSS 30 through respective dedicated lines.
  • the short message handling server 80 maintains a trade name database of its own. When a received owner information belongs to a certain category,
  • the short message handling server 80 extracts relevant data from the database to provide to the portable terminal 10 through the wireless communications network 20. Each data
  • FIG. 6 illustrates program modules and database tables in the short message handling server 80.
  • a database 82 includes an indexing table 84, a shop information table
  • the application program 90 includes a DB management table 92, a search module 94, a SMS initiator 96, and a WAP contents processing module 98.
  • the indexing table 84 stores shop indexing data for several types
  • the shop indexing data is categorized with
  • the shop information table 86 stores detailed
  • shop information table 86 may further store a domain name of the WAP
  • the subscriber table 88 stores information of users subscribed to the system. Particularly, the subscriber table 88 includes detailed information of users who frequently uses the directory service.
  • the DB management table 92 enables the operator
  • the search module 94 receives the queried phone number, its owner information, and the caller ID from the query call distributor 54 in the case that the caller is the user of the SMS
  • the SMS notification service searches relevant data in the database 82 when the received owner information belongs to a certain category. In case that there is any relevant data, the SMS
  • initiator 96 generates a separate short message for the extracted data to provide to the portable terminal 10 through the wireless communications network 20.
  • PDA Personal Digital Assistant
  • WAP Wireless Fidelity
  • the WAP contents processing module 98 generates a WAP page by
  • processing information in the database to provide to the terminal through the through the wireless communications network 20,
  • FIG. 7 is a flowchart showing the process by which the short message handling
  • server 80 shown in FIGS. 5 and 6 provides the short message services.
  • the web server of the short message handling server 80 provides such data
  • the search module 94 determines whether the
  • the search module 94 search the indexing table 84 to find a record having the same area code with the queried phone number or having another relationship under a predetermined criterion. If there is any such record in step
  • the search module 94 fetches detailed data of the record from the shop information table 86 (step 208).
  • the SMS initiator 96 requests, to the SMSS 30, to send a short message containing the introduced phone number and the name of its owner for each record to the caller ID (step 210).
  • FIG. 8 illustrates yet another example of the network environment suitable for implementing the present invention.
  • the SMS notification service is provided by the wireless carrier.
  • the directory service system 346 or the query call distributor 354 provides only the general audio directory service.
  • the MSC Mobile Network Controller
  • the voice-to-text converter 360 converts the queried phone number
  • the portable terminal 10 In such a case, the name of the owner of the queried phone
  • serial number may be blanked or filled with a serial number, so that the user edits or fills the
  • the wireless carrier can construct a phone number database of
  • the voice-to-text conversion is known in the art and various algorithm has been proposed already.
  • the voice message provided by the directory service system 346 is not actual voice but
  • a plurality of wireless communications network and PSTN may be involved with the service of the present invention.
  • the SMS notification service is
  • the server 80 can provide the service to any portable terminal subscribed to any wireless communications network.
  • the terminals which can receive the service of the present invention are not limited to cellular phones but include any portable terminals which enable voice
  • the present invention is applicable to any kinds of terminals capable of receiving data from a network but not supporting voice communications.
  • the query call distributor 54 may
  • SMSS 30 be connected to a web server which provides the short message traffic to the SMSS 30
  • the query call distributor 54 may be connected to a web server, and the short message handling server 80 receives ihe short message traffic from the web server through the Internet and requests to transmit short messages to the SMSS 30 through the Internet.
  • the short message handling server 80 receives ihe short message traffic from the web server through the Internet and requests to transmit short messages to the SMSS 30 through the Internet.
  • query call distributor 54 may be connected to the short message handling server
  • the queried phone number is provided by a short message
  • the queried phone number may be transmitted by WAP push technology, alternatively.
  • WAP push technology alternatively.
  • Such an embodiment is particularly useful when the SMSS 30 is connected to the query call distributor 54 or the short message handling server 30.
  • the queried phone number may be pushed from a web server of the common carrier via a
  • WAP proxy server or directly pushed from a Wireless Telephony Application (WTA) Server of the common carrier after being prepared in Wireless Markup Language (WML) page.
  • WTA Wireless Telephony Application
  • WML Wireless Markup Language
  • the WAP proxy server or the WTA server may be operated by another agent
  • the wireless carrier may maintain a special access number for the service. For example, when the MSC
  • the MSC 24a receives a certain sequence of dialed numbers, e.g., "** 02 114", the MSC 24a recognizes the sequence as "a request of phone number query for a phone in Seoul area
  • the present invention can be applied to the directory information of portable terminals. That is, even though most wireless carriers do not provide directory information services until now, wireless carriers may provide the services, in the future, with the SMS notification of the present invention. Since those
  • the user can access the web site of the operator
  • the present invention provides a queried phone number by
  • SMS service to whom uses the telephone directory service using a portable terminal uses the telephone directory service using a portable terminal.
  • the user can obviate the burden of making a note of the queried phone number and
  • the short message handling server described above the user can get plural relevant phone numbers and get more freedom of choice to buy products.
  • the common carrier operating the directory service system can reduce the total size of the system and thus decrease the costs for implementing and maintaining the directory service system

Abstract

L'invention se rapporte à un procédé de fourniture d'un service d'informations d'annuaire téléphonique permettant à un utilisateur de stocker facilement dans un téléphone portable un numéro de téléphone ayant fait l'objet d'une demande et évitant ainsi à l'utilisateur de demander à nouveau le numéro ultérieurement. Lorsqu'un fournisseur de service d'informations d'annuaire fournit le numéro de téléphone demandé à l'utilisateur, ledit fournisseur transmet au terminal portable de l'utilisateur le numéro et les informations relatives au propriétaire par l'intermédiaire d'un message court.
PCT/KR2002/000082 2001-01-17 2002-01-17 Procede de fourniture d'un service d'annuaire telephonique associe a une notification sms WO2002076122A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR1020010002693A KR20020061747A (ko) 2001-01-17 2001-01-17 단문서비스를 병행하는 전화번호 안내 방법
KR2001/2693 2001-01-17

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KR (1) KR20020061747A (fr)
WO (1) WO2002076122A1 (fr)

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2393074A (en) * 2002-09-10 2004-03-17 Intellprop Ltd Telecommunications services apparatus
WO2004081859A1 (fr) 2003-03-12 2004-09-23 Telia Ab (Publ) Dispositif et procede pour le traitement des services
WO2007036760A1 (fr) * 2005-09-28 2007-04-05 Nokia Corporation Configuration de numerotation abregee d'un terminal mobile pour un reseau de telecommunications mobiles a partir d'un service eloigne
US8977559B2 (en) 2000-04-07 2015-03-10 Zyzeba Holding Limited Interactive marketing system

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NZ503817A (en) 2000-04-07 2003-05-30 Cool 123 Ltd Survey reply using short message service mobile services
KR20030026141A (ko) * 2001-09-25 2003-03-31 김호준 전화번호 안내시스템
KR20040022579A (ko) * 2002-09-09 2004-03-16 에스케이 텔레콤주식회사 단문 메시지를 이용한 전화번호 안내 시스템
KR20020086447A (ko) * 2002-10-28 2002-11-18 김연식 에스엠에스를 이용한 전화번호 안내 및 연결 시스템 및 그방법
KR20040051142A (ko) * 2002-12-12 2004-06-18 한국전자통신연구원 이동통신 단말기의 단문 메시지를 이용한 전화 번호 안내서비스 제공 장치 및 방법
KR101022372B1 (ko) * 2009-05-15 2011-03-22 주식회사 케이티 문자 기반의 대표 번호 서비스 방법 및 그 장치

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US5613006A (en) * 1994-11-18 1997-03-18 Reese; Morris Automated directory assistance call completion and calling number delivery system
WO1997016935A1 (fr) * 1995-11-02 1997-05-09 Ericsson Inc. Procedes et systemes d'acces a un annuaire de reseau pour radiotelephone cellulaire
KR19980037113U (ko) * 1996-12-17 1998-09-15 양재신 자동차의 브레이크장치

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US5613006A (en) * 1994-11-18 1997-03-18 Reese; Morris Automated directory assistance call completion and calling number delivery system
WO1997016935A1 (fr) * 1995-11-02 1997-05-09 Ericsson Inc. Procedes et systemes d'acces a un annuaire de reseau pour radiotelephone cellulaire
KR19980037113U (ko) * 1996-12-17 1998-09-15 양재신 자동차의 브레이크장치

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8977559B2 (en) 2000-04-07 2015-03-10 Zyzeba Holding Limited Interactive marketing system
GB2393074A (en) * 2002-09-10 2004-03-17 Intellprop Ltd Telecommunications services apparatus
WO2004081859A1 (fr) 2003-03-12 2004-09-23 Telia Ab (Publ) Dispositif et procede pour le traitement des services
WO2007036760A1 (fr) * 2005-09-28 2007-04-05 Nokia Corporation Configuration de numerotation abregee d'un terminal mobile pour un reseau de telecommunications mobiles a partir d'un service eloigne

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