WO2002065681A2 - Procede d'emission et de collecte de donnees via un systeme de communication mobile - Google Patents

Procede d'emission et de collecte de donnees via un systeme de communication mobile Download PDF

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Publication number
WO2002065681A2
WO2002065681A2 PCT/IB2001/002869 IB0102869W WO02065681A2 WO 2002065681 A2 WO2002065681 A2 WO 2002065681A2 IB 0102869 W IB0102869 W IB 0102869W WO 02065681 A2 WO02065681 A2 WO 02065681A2
Authority
WO
WIPO (PCT)
Prior art keywords
sending
data
collecting data
respondents
collecting
Prior art date
Application number
PCT/IB2001/002869
Other languages
English (en)
Other versions
WO2002065681A3 (fr
Inventor
Olivier Marie Marcel Autran
Paulo Fernandes Duarte Loureiro
Original Assignee
Olivier Marie Marcel Autran
Loureiro Paulo Fernandes Duart
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Olivier Marie Marcel Autran, Loureiro Paulo Fernandes Duart filed Critical Olivier Marie Marcel Autran
Priority to AU2002249484A priority Critical patent/AU2002249484A1/en
Publication of WO2002065681A2 publication Critical patent/WO2002065681A2/fr
Publication of WO2002065681A3 publication Critical patent/WO2002065681A3/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor

Definitions

  • Present invention is related to systems and methods for sending and collecting data which use bi-directional message sending operated in mobile communications systems and automated communication with databases. More specifically, present invention is related to the construction of said databases, in such a way as to allow sun/eying and/or market research without the need of researchers.
  • Data collection systems are well known in the art.
  • the commonest ones use questionnaires or printed survey lists that can be sent by mail to a group of researchers and later hand filled so as to save the collected informations regarding specific shopping preferences for particular products and re-sending such informations to the research company for further data processing.
  • This technique although satisfactory in some circumstances, is costly, time consuming and allows the occurrence of many errors during data transfer in the various steps performed by the researchers. Additionally, this technique is also limited in that it does not allow fast survey reorganization or conduction thereof anytime based on the previous results, as well as does not allow fast collection and analysis of the collected data. Accordingly, with the advent of electronics stock control and optic readers currently used on supermarkets considerable efforts have been invested for the development of electronics data collection systems.
  • the collection, organization and sending of market informations for market research is an old and known practice, particularly since the development of optic readers and the spread of the universal bar code.
  • This kind of research is based on the use of a data controller which is located within the shopping places or in a different place, connected to the optic reader controllers through a computer or logic processor.
  • the informations summary is usually sent to the data users through any data retrieving and transmitting means, for example, magnetic discs or tapes, diskettes, telephone, cable or satellite data transmission.
  • the related art includes Brazilian patent PI 9300200, which discloses an automatic market survey device working at the market places; Brady utility model MU 400836, which discloses an interactive electronic module for market survey which is physically connected to the market place; and the Brazilian utility model MU 7400334, similar to the one described in MU 400836, but with slight device architectural differences. In both cases, although there is bi-directional flow of data, the scope of the survey is restricted to its physical location, since the disclosed inventions require the use of fixed devices.
  • Document US 4603232 discloses a method comprising bidirectional data and questionnaire transfer between the researchers and the central system, but such method requires researchers and therefore limits the survey scope to the locations and where the researcher meets the respondents.
  • patent US 5970467 discloses a market data collecting method comprising electronic data retrieval through the internet or television spectators. This invention limits the survey scope to internet users and TV watchers, which, respectively, have equipment therefor and are prone to answer questions through telephone calls.
  • Sample stratification can be exemplified by the case in which 5 questions may be sent to 1000 respondents or 1 question may be sent to 5000 respondents: in both cases the same number of answers can be obtained.
  • This feature of the invention also circumvents the cost problem associated with data collected by methods without stratification capabilities, since in these methods much of the collected data may not fit the survey requirement criteria.
  • the features of the invention render it useful for knowledge tests such as quizzes, since respondent's performance may be a key for determining the next questions to be sent by present method.
  • knowledge tests or quizzes comprises document US 4681548, disclosing an equipment and method for teaching, training, performing games, quizzes and tests by means of data cards that activate a circuit comprising computational resources for response analysis. More recently, document US 5657256 disclosed a method for conducting computerized tests which comprises a series of respondent performance evaluation elements. The disclosure is limited to the description of system's logic of questionnaire formulation and delivery and does not comprise the means through which the tests can be actually performed. Accordingly, present invention is also related to method by which knowledge tests or quizzes can be advantageously performed.
  • An additional objective of present invention is to provide a new and improved method for sending and collecting data in which the data of a specific panel containing respondent's informations can be accessed by an user with access authorization to said database and/or specific panel.
  • Another objective of present invention is to provide a new and improved method for sending and collecting data in which user access panels can be assembled when individuals agree in participating on the survey/research.
  • Figure 1 is a schematic representation of the steps taken by present method.
  • Figure 2 describes the data flow through the automated communication with system's databases, being said data flow controlled by a software.
  • Figure 3 is a class diagram, that is, a general view of the logic components of the system, herein described in unified modeling language (UML).
  • UML unified modeling language
  • Figure 4 is a schematic representation of the physical components of present invention.
  • Respondent 44 any individual who owns or have access to a device working with any mobile communication protocol compatible with SMS (Short Message System) and/or WAP (Wireless Application Protocol), or any other protocol which allows message sending and receiving.
  • Respondent 44 may also be classified in this invention as any individual which uses a mobile communications system for sending and receiving messages from a plurality of people.
  • respondent 44 may receive different forms of incentive.
  • User 42 any individual or entity which requests the data obtained by system 30 described on present invention. Said request may be performed after the user 42 is previously logged on, that is, system 30 of the invention also permits the user 42 to be anonymous.
  • System 30 may be loaded with informations about respondents 44 and/or users 42, by means of the following steps:
  • Respondent 44 may subscribe by means of any communications provider 20, for example by a call center, calling from a fixed or mobile phone or through the internet, using the system 30 herein described.
  • system 30 may be optionally protected by a Firewall or similar protection equipment.
  • Respondent 44 loads the requested informations such as name, age, address, mobile phone number and, if applicable, other informations regarding his social and/or economic profile.
  • System 30 then delivers a password to respondent 44, allowing the adaptation of his/her profile at any moment by the same steps taken for subscribing.
  • other specific informations may be requested to respondent 44, such as the frequency at which he/she is prone to answer the questions, or the kind of incentive (credits or other incentives).
  • System 30 also allow the respondent 44 to cancel the subscription anytime.
  • the informations loaded to system 30 can contain data commonly requested by research companies and can be made available to users 42.
  • the message exchange between system 30 and respondent 44 can be performed by a SMS message or any other available mobile transmission protocol, after informing the previously subscribed respondent 44 and inviting him/her to participate in the survey/research. If accepting, questions will be sent to respondent 44.
  • System 30 further allows the choice of a defined timing for receiving the answers, so as to render them valid or not according to any specific criteria. Additionally, system 30 allow each question to be sent in accordance with the previous answer. Another way of exchanging data in the system 30 of present invention is sending a message to respondent 44, inviting him/her to visit a web site in which the questions are available.
  • the respondent does not answer a pre-determined number of surveys, or a pre-determined days, he/she can be inactivated so as he/she will not receive any other question until re-subscribing or reactivated by other means.
  • User 42 After subscribing 10 in the system 30, receives a user code and a password.
  • user 42 may be anonymous, in the case the kind of survey requires so.
  • user 42 may send the questions which will be part of the survey.
  • the information flow for a survey requested by user 42 may use two different ways, as follows:
  • user 42 may submit the survey form by the internet and system 30 or an operator thereof will analyze and validate the survey before it is disseminated to respondents 44.
  • this model may be defined as a standard survey model which can become available at the model database 34, which in turn can be accessed by users 42.
  • the standard survey models are previously defined by the system 30, or by a survey previously submitted by a user 42 that has already been analyzed and validated by the system 30 and/or an operator thereof. Accordingly, user 42 may submit the survey model by the internet and the system will automatically generate the survey without requiring prior validation and thus improving the overall performance. Survey is then submitted to respondents 44.
  • a password may be delivered to user 42 for each submitted survey.
  • the system 30 may compile the data in the form of graphics and reports, which are then sent to user 42 or accessed in the system 30 by user 42.
  • User 42 may also use statistical tools to change the data output layout. In this case, the user 42 will be able to submit the desired research model through an internet site, that will automatically give back a research without the need of approval or validation; in this manner, increasing the process speed, that will be submitted to the respondents 44 for answers.
  • a password could be delivered to the user 42 for each research he/she submits.
  • the system 30 can synthesize all the data in the form of graphics and/or reports, which can be sent to the user
  • the user 42 that demanded the research or accessed in the system 30 by the user 42.
  • the user 42 could still use the statistical tools to modify the form the data will be visualized.
  • the user 42 will define the desired profile that will be automatically selected on the respondents database
  • the user 42 can be warned, by telephone, by electronic mail or by a SMS message or equivalent, about the research result or the page (URL) where the result is shown and could be accessed with a password linked to this research, in case of it contains a password associated to the referred research.
  • the user 42 can have access to the database 31 and can define the output results layout at his/her convenience.
  • Respondents database 31 This database 31 is dynamic, improving itself with the respondents 44 answers.
  • the surveys can be an information source used for better knowing the respondents 44, being the database 31 related to other databases 32, 33, 34 of the system 30.
  • This database 31 can be in various formats, for example, relational, object-oriented or any other equivalent data retrieving technology.
  • Users database 32
  • This database 32 is used by the system 30 for receiving the users 42 subscription, the following up of the services provided to the user 42, the presentation of the research results, information of use, and other related information to user 42.
  • This database 32 is related to other databases
  • This database 32 may be configured in many formats, as for example, relational, object-oriented, or any other equivalent data retrieval technology.
  • the respondent 44 can be stimulated to take part in the researches by means of prizes.
  • This database 33 has been developed to contain the required information in order that raffles can be made among the respondents 44 of each research and will select one or more winners, besides accumulating received points of each respondent 44.
  • This database 33 is related to other databases 31 , 32, 34 of the system 30 and can be configured in many formats, as for example, relational, object-oriented, or any other equivalent data retrieval technology.
  • This database 34 is loaded with: a) Standard research models defined by system 30, besides the research models submitted by the users 42. b) Researches themselves
  • This database 34 can be configured in many formats, as for example, relational, object-oriented, or any other equivalent data retrieval technology.
  • Gateway 35 The gateway 35 has the function of transforming the questions into understandable formats by the mobile communication operators.
  • This format can be SMS or any other data transfer technology over the network of cell phones operators, which can include GSM, GPRS, EDGE, 3G (respectively Global System Mobile Communications,
  • This gateway 35 is responsible for the communication with the operators server. To adapt to these different servers, according to the manufacturers, which can include, for example, Logica, CMG, Comverse, Ericsson, or others available suppliers.
  • the database 31 , 32, 33 and 34 and the gateway 35 can be interconnected through the interconnection 50, that can be of any connection type available, or be located in a same physical database, accordingly to the demand and scale of the operation.
  • the communication with the operator 20 system 30 can use a dedicated physical method to data transmission (cable, radio etc.) or via a public network (internet, X25, FR frame relay, ATM asynchronous transfer mode, etc.).
  • a public network In the case of a public network, the access to the operator can be protected by devices of Firewall type.
  • the protocols used to connect to the operator 20 can be of the SMPP
  • SMS-C Short Message Peer to Peer
  • WAP Wireless Fidelity
  • each type of screen can be different in size, data capacity, colors, etc.
  • the communication with each type of cell terminal can be done by any kind of MMI (Man-Machine Interface).
  • the interconnection 50 can be of any kind of available connection, of physical type, establishing the individual bases connection, or of logical type, when the database 31 , 32, 33 and 34 are all in a same physical database.
  • the system 30 modules are interconnected by interconnection 50, that comprises interfaces, characteristics, methods, relationship and packages that make possible interconnection of the elements that create the system 30 and make possible the connection with the users 42 and respondents 44 through operators 20.
  • Figure 3 presents the modules that comprise the logical organization of interconnection 50 in UML format.
  • the Standard UML is a way of standardize de modeling oriented to objects in a way that any system, of any kind, can be correctly modeled, with consistency, ease of communication with other applications, ease to be updated and understandable.
  • the UML is destined to be dominant, a common language of modeling to be used in softwares development. It is totally based in concepts and standards extensively tested, forthcoming from previously existent methodology, and also is very well documented with all the specification of language semantics represented in meta-models.
  • the method for sending and collecting data comprises concepts and steps involved in the conduction of market surveys. In this way, aiming to facilitate the understanding of a particular embodiment of the logical organization of interconnection 50 of the present invention, some definitions of the UML standard are presented. • Interfaces
  • An interface is a device that defines a group or methods (operations) and attributes (characteristics) of an object, without, nevertheless, implement them.
  • a class can implement an interface, which means that it will implement all the methods defined in the interface.
  • the interfaces are broadly used since it is not the intent of these diagrams, details of implementation logic, but a description of which methods and characteristics needed for the functioning of the system.
  • the technique used in this system infers that all the system classes have an corresponding interface for the making of relationships between the interfaces and not directly between the classes. In this way, it is guaranteed that eventual changes in the implementation techniques do not disturb the logical model of the application.
  • the interfaces can be identified by a box divided in three parts: name, characteristics, and methods.
  • Some special diagram interfaces are identified as actors of the system. They are not computational modules but represents system's interacting people. They are represented by the sketch of a person. In this logical project, some interfaces are found with the suffix Home (SurveyHome, RespondentHome, etc.). This is a characteristic of the use of special interfaces for the creation, surveillance and deletion control of the system objects technique. In the concept of object orientation, these interfaces represent the group of methods of a class of a certain object. • Attributes
  • String Is the attribute type.
  • the term string means that this object is text-type.
  • a type can be primitive (text, number, data, etc..) or yet a system object. In this project it is used the Java definition in which the following primitives types are in evidence: int. integer; string: text; boolean: logical (accept ⁇ true> and ⁇ false> values);
  • ⁇ Public means that is a public method, i.e., can be invoked by any other system method
  • ⁇ abstract means that is a not-implemented method. In this project case, all methods are abstract for solely interfaces are described, which, by definition, do not support implementation;
  • ⁇ Survey is the method return type. In this case, the method will be executed and as return will have an Survey-kind object. It is possible for a method to have no response at all; to achieve this, the return object must have the term Void; ⁇ createSurvey: is the method's name. It is common suggestive names of the method functionality;
  • ⁇ ( ) the parenthesis after the method's name are the difference between this term and the definition of an attribute, since both have the same syntax. They contain the parameters passed to the execution of the method.
  • a method can have no parameters or several, each separated by comma.
  • ⁇ SponsorRecord sponsor represents a parameter passed to the method. The syntax requires that must be first passed the type of this parameter (SponsorRecord) and second the parameter name (sponsor), and this last is the reference name to the method.
  • ⁇ Question!] questions represents another method parameter differing in being a group of identified-type objects (Question[]). Does not mean that several objects will pass to the method, but an object, which is a list of other objects will pass.
  • ⁇ string key last parameter of this method. Brings as type the term string which means the object is the text type.
  • the method syntax must still consist two braces ( ⁇ ⁇ ) which ascertain the limits of the method body. In this project, the methods have no braces because all of the objects are interfaces and in this way, do not support implementation.
  • Association a structured relationship which describes a group of object links. There are two special ways of association:
  • composition a way of stronger aggregation where the parts can be created and then composed, but once composed, its dependency in the system depends on the other related parts.
  • the aggregations are shown by a straight line or arrow connecting two classes or interfaces.
  • Package A package is a group of items of a physical model or grouping of logical components of a model. It is represented in the diagrams by a box containing the interfaces.
  • Figure 3 represents a class diagram, which brings a general view of the research system logical components.
  • the packages represent the modules and are groups of interfaces common of a subsystem.
  • the actors represent the people that will interact with the system.
  • the relationship between the packages suggest dependency between the interfaces of two distinct packages. These relationships are not only visual, but because the interfaces possess methods or attributes that refer to other system components.
  • This package has the classes and interfaces related to the research itself. Through this module is sent the questions by the user 42 (sponsor), is selected the profile of the respondents 44 and is sent the questions to the gateway 35 SMS.
  • This package has a great involvement with the Web Server and acts as a main module of the process of collect public opinion by mobile communication systems, for example, cell phones.
  • This module does not contemplate solely a simple survey but also questions that should be well elaborated for the establishment of the respondent 44 profile.
  • a further detail is the confirmation of the respondent(44)'s mobile communication device number, which occurs through a direct communication with the mobile communication device number informed by the respondent 44.
  • This package contains the needed functionalities to consult the researches results by the users 42; Has a great interface with the Web Server and other softwares for the reports and graphs generation.
  • This interface represents the system itself or mobile communication device, preferably a cellular telephone.
  • the figure 4 shows a physical network diagram, that brings all the physical components necessary for the sending and collecting data process execution for the present invention.
  • the connections with the operator, that can be more than one, are only exemplifying which are the connection possibilities.

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  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Selective Calling Equipment (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention concerne un nouveau procédé amélioré pour envoyer et collecter des données via un système de communication mobile. Ce procédé présente les caractéristiques ne nécessitant pas la participation de chercheurs, d'envoi de données en temps réel, de collecte et de traitement ainsi que l'envoi de recherches d'émission également en temps réel à un utilisateur. La présente invention a également pour objet un procédé amélioré pour envoyer et collecter plus rapidement des données qui est plus efficace et moins onéreux, résoudre les problèmes techniques associés aux études et recherches et assurant le traitement dynamique du profile des récepteurs.
PCT/IB2001/002869 2000-12-22 2001-12-21 Procede d'emission et de collecte de donnees via un systeme de communication mobile WO2002065681A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002249484A AU2002249484A1 (en) 2000-12-22 2001-12-21 Method for sending and collecting data through mobile communications system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
BRPI0007130-7 2000-12-22
BR0007130-7A BR0007130A (pt) 2000-12-22 2000-12-22 Método de envio e coleta de dados através de sistema de comunicação móvel

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Publication Number Publication Date
WO2002065681A2 true WO2002065681A2 (fr) 2002-08-22
WO2002065681A3 WO2002065681A3 (fr) 2003-01-16

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BR (1) BR0007130A (fr)
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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1725058A1 (fr) * 2005-05-18 2006-11-22 Societé Française du Radiotéléphone Procédé de mesure de la qualité d'une communication mise en oeuvre à partir d'un terminal mobile
WO2008075052A1 (fr) * 2006-12-21 2008-06-26 Prime Communications (Uk) Ltd Procédé et système pour réaliser une enquête
JP2009525945A (ja) * 2006-02-07 2009-07-16 アステラス製薬株式会社 Ｎ−ヒドロキシアクリルアミド化合物

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4603232A (en) * 1984-09-24 1986-07-29 Npd Research, Inc. Rapid market survey collection and dissemination method
US5101267A (en) * 1989-08-07 1992-03-31 Tv Answer, Inc. Wide area real-time T-V audience polling system with local area stations linked by satellite
US5970467A (en) * 1997-07-31 1999-10-19 Enviro Ec Ag Accurate market survey collection method
US6078785A (en) * 1996-10-15 2000-06-20 Bush; E. William Demand reporting of electricity consumption by radio in relays to a base station, and demand relays wattmeters so reporting over a wide area

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4603232A (en) * 1984-09-24 1986-07-29 Npd Research, Inc. Rapid market survey collection and dissemination method
US5101267A (en) * 1989-08-07 1992-03-31 Tv Answer, Inc. Wide area real-time T-V audience polling system with local area stations linked by satellite
US6078785A (en) * 1996-10-15 2000-06-20 Bush; E. William Demand reporting of electricity consumption by radio in relays to a base station, and demand relays wattmeters so reporting over a wide area
US5970467A (en) * 1997-07-31 1999-10-19 Enviro Ec Ag Accurate market survey collection method

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1725058A1 (fr) * 2005-05-18 2006-11-22 Societé Française du Radiotéléphone Procédé de mesure de la qualité d'une communication mise en oeuvre à partir d'un terminal mobile
FR2886088A1 (fr) * 2005-05-18 2006-11-24 Radiotelephone Sfr Procede de mesure de la qualite d'une communication mise en oeuvre a partir d'un terminal mobile
JP2009525945A (ja) * 2006-02-07 2009-07-16 アステラス製薬株式会社 Ｎ−ヒドロキシアクリルアミド化合物
WO2008075052A1 (fr) * 2006-12-21 2008-06-26 Prime Communications (Uk) Ltd Procédé et système pour réaliser une enquête
GB2457845A (en) * 2006-12-21 2009-09-02 Prime Comm Method and system for performing a survey

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Publication number Publication date
WO2002065681A3 (fr) 2003-01-16
BR0007130A (pt) 2002-08-13
AU2002249484A1 (en) 2002-08-28

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