WO2002056270A1

WO2002056270A1 - Sale processing terminal control system

Info

Publication number: WO2002056270A1
Application number: PCT/JP2002/000067
Authority: WO
Inventors: Hiroyasu Yamamoto; Kouichi Yamamoto; Masayuki Yamamoto; Atsushi Yamamoto
Original assignee: Hiroyasu Yamamoto; Kouichi Yamamoto; Masayuki Yamamoto; Atsushi Yamamoto
Priority date: 2001-01-12
Filing date: 2002-01-10
Publication date: 2002-07-18
Also published as: JPWO2002056270A1

Abstract

The sale promoting effect is improved by, especially, enhancing the fun of lottery drawn by customers when goods are sold or a service is provided. A register conducts processings of the sale of a commodity that a customer purchases or of a service that is provided to a customer and processings of lottery parallel. A register controller integrally controls the processings of lottery conducted by one or more registers. One of the controls conducted by the register controller is to acquire information on the history of the number of lottery processings from a register, to determine lottery patterns (winning probability, discount rate, etc.) according to the history information, and to update the lottery pattern data in the registers. Thus, the register controller can optimize the lottery patterns recorded in the registers to the ones of the largest number of lottery processings, that is, the ones having the best sale promoting effect.

Description

Description Sales processing terminal control system Reference to related applications

The entire disclosure of Japanese patent application No. 2 0 0 1 0 0 5 8 17 (filed on January 12, 2001) including the specification, claims, drawings and abstract is as follows. And incorporated herein by reference. Technical field

The present invention relates to a lottery process performed at the time of selling goods or providing services in a distribution industry such as a supermarket, a convenience store, a department store, a general store, or a general retail business. It is about improving the promotion effect. Background art

At the above-mentioned stores, various discounts are being actively conducted in order to promote sales, such as issuing tickets according to the purchase price and exchanging them for prizes or cash vouchers, or conducting discounts. For the purpose of reducing the cost and manpower required for these methods, registers and POS systems provided with a lottery function have been developed (for example, Japanese Patent No. 29353532, 7-1 12 7 7 3). These registers and the technology related to the POS system are intended mainly for computer processing of the lottery processing, and therefore, are considered to have a certain effect of reducing the lottery processing work.

On the other hand, it is well known that the lottery method itself greatly contributes to the improvement of sales promotion. However, since the conventional lottery processing technology using a register or the like has been developed mainly for the purpose of making the lottery process easier, only a uniform lottery method has been developed. For example, a conventional lottery method using a cash register is a simple lottery method in which one lottery is performed at the end of sales processing for all products of one customer. Most are.

Disclosure of the invention

An object of the present invention is to solve the above-mentioned problems and to provide a system, an apparatus, and a method capable of improving customer's enjoyment by lottery and thereby improving a sales promotion effect.

(1) A sales processing terminal control system according to the present invention includes a sales processing terminal and a sales processing terminal control device communicably connected to the sales processing terminal. A sales processing terminal control system that performs a lottery process in accordance with

The sales processing terminal,

Lottery rule information input means for inputting lottery rule information indicating the lottery rule,

Lottery processing means for performing the lottery process based on the input lottery rule information,

The sales processing terminal control device,

Lottery rule information output means for outputting the lottery rule information,

It is characterized by having.

By outputting the lottery rule information, the sales processing terminal control device can control the lottery processing performed by the lottery processing means of the sales processing terminal. Therefore, when a lottery process is performed by a plurality of the sales processing terminals, the sales processing terminal control device can easily and quickly set or update the lottery rule of the lottery process with the highest sales promotion effect. Can be. Here, the “lottery rule” is a concept including conditions for performing the lottery process, such as the number of products to be drawn and the amount of money, or a winning probability, a winning rank (a discount rate, etc.). (6) The lottery rule information of the present invention,

The lottery rules are updated each time the customer requesting the sales process changes; and It is characterized by.

Thereby, it is possible to give the customer an expectation that the winning probability of the lottery processing by any of the sales processing devices is good, and it is possible to improve the pleasure of the lottery.

(7) The lottery rule information of the present invention,

The lottery rule is determined based on the number of admission customers indicating the number of customers entering the facility where the sales processing is performed, or the time information indicating the time when the sales processing is performed. Information that is

It is characterized by.

Thus, for example, if the winning probability is set to be high when the number of customers is small, an effect of attracting customers can be expected in the off-season period immediately after opening. Further, a so-called special sale time in which the probability of winning at the specific time is increased can be provided to increase the customer's willingness to purchase.

(8) The lottery rule information output means of the sales processing terminal control device of the present invention,

Determined as a value obtained by distributing the winning probabilities of the individual sales processing terminals so that the average value of the winning probabilities of the lottery processing by the lottery processing means of the plurality of connected sales processing terminals is within a predetermined range. And outputting the winning probabilities to the individual sales processing terminals as the lottery rule information.

It is characterized by.

As a result, the winning probability of the connected sales processing terminal as a whole becomes a value within a certain range, so that excessive discounts do not occur in view of the sales promotion effect, so the store operator can safely update the lottery pattern. It can be performed. On the other hand, the average value of the winning probabilities is within a certain range, but a value obtained by dispersing the winning probabilities of the individual sales processing terminals, that is, a variation is generated. Therefore, it is possible to have an interesting mix of anxiety and expectations as to which of the sales processing devices has a high probability of winning the lottery process.

(9) The sales processing terminal of the present invention, Winning history information indicating a winning history for the lottery processing performed by the lottery processing means, winning history information output means for outputting to the sales processing terminal control device,

The sales processing terminal control device,

Winning history information input means for inputting the winning history information,

With

The lottery rule information of the sales processing terminal is information updated based on the winning history information;

It is characterized by.

Thereby, for example, for the sales processing terminal having a small number of winnings, the winning probability is changed to be higher, and conversely, for the sales processing terminal having a large number of winnings, the winning probability is reduced. Can be changed. Therefore, when it is necessary to have a constant winning probability as a whole in the store, it is possible to suppress variations in the winning probability.

(10) The sales processing terminal of the present invention,

Lottery number history information output means for outputting lottery number history information indicating the number of lotteries performed by the lottery processing means to the sales processing terminal control device,

With

The sales processing terminal control device,

Lottery number history information input means for inputting the lottery number history information,

With

The lottery rule information of the sales processing terminal is information updated based on the lottery count history information,

It is characterized by.

Accordingly, the sales processing terminal control device can store the lottery rule information of the sales processing terminal, for example, in the sales processing that is considered to have the largest number of lottery counts, that is, the number of customers who have performed the most sales processing. It can be updated to the lottery rule information of the terminal. (11) The lottery rule information of the present invention is:

For each product for which the sales process is performed, or for each service for which the sales process is performed, performing the lottery process is set as the lottery rule,

It is characterized by.

As a result, the lottery process is performed a number of times corresponding to the number of products and the like. Therefore, it is possible to improve the pleasure of the lottery for the customer, thereby improving the sales promotion effect.

In this regard, since the conventional lottery processing technology was developed mainly for computerization of the lottery process, the lottery method itself is that one lottery is performed at the end of sales processing for all products of one customer. It was uniform.

On the other hand, in the present invention, since the lottery process is performed for each product sale, if the customer purchases 30 items, for example, the customer has a possibility of winning 30 times. . Therefore, for customers, the expectation of "how much and how much will be won today" will be added to the expectation of "I want this product to be won." In particular, the higher the price of a product, the more each customer will have a lottery-like expectation, which will lead to greater sales promotion effects.

(1 2) The lottery rule information of the present invention,

Determining a winning rank or a winning probability for the lottery process based on at least one of the type of the product, the type of the service, and the type of the price of the product or service. Said lottery rules,

It is characterized by.

Thereby, for example, it is possible to raise or lower the probability of winning a specific product item or a product of a specific price range, and to provide the customer with a chance of winning while taking into account inventory status, profit margin, etc. become.

(13) The lottery rule information according to the present invention includes:

If the number of units of the merchandise for which the sales processing is performed by one customer is a predetermined number of units Or if the number of units of service of the one customer is a predetermined number of units, or if the cumulative amount of the sales processing of the one customer is a predetermined amount That the lottery process is performed in the case of the lottery rule,

It is characterized by.

Thereby, the lottery rules are further diversified, and the plan for sales promotion can be expanded.

(14) The sales processing terminal of the present invention comprises:

A lottery processing result announcement means for announcing the result of the lottery processing performed by the lottery processing means to the customer;

It is characterized by having.

Thus, the sales processing terminal can immediately notify the customer of the winning or the like for each product sales process. Therefore, the pleasure of the lottery can be further improved, and the pleasure of the lottery can be specifically advertised.

Although the features of the present invention can be broadly shown as described above, the structure and contents thereof, together with their features and effects, will become more apparent from the following disclosure, taking into consideration the drawings. BRIEF DESCRIPTION OF THE FIGURES

FIG. 1 is a diagram showing the overall configuration of the sales processing terminal and the upstream processing terminal control device included in the sales processing terminal control system.

FIG. 2 is a diagram showing a hardware configuration when the device in FIG. 1 is realized using a CPU.

FIG. 3 is a front view of the register and the register control device.

Figure 4 is a chart showing the lottery process performed by Regis Evening.

FIG. 5 is a schematic diagram of the algorithm of the lottery process.

Figure 6 is a flowchart of the lottery schedule update process by the Regis Evening System. is there.

FIG. 7A, FIG. 7B, and FIG. 7C are triangles indicating lottery pattern data.

FIG. 8A and FIG. 8B are diagrams showing screen displays at the time of the lottery process by the register. FIG. 9 is a diagram showing a receipt display at the end of the lottery process by the registration evening.

BEST MODE FOR CARRYING OUT THE INVENTION

table of contents

1. Overall configuration of sales processing terminal control system

2. Hardware block diagram etc. of each device of the sales processing terminal control system according to the embodiment configured using CPU

3. Overview of Register System Processing

4. Lottery process

5. Lottery pattern update process

6. Effects of the embodiment

7. Other embodiments

--1. Overall configuration of sales processing terminal control system-1

FIG. 1 shows an overall configuration of a sales processing terminal 100 and a sales processing terminal control device 500 included in the sales processing terminal control system according to the embodiment of the present invention.

The sales processing terminal 100 is a winning history information output means 102, a lottery count history information output means 104, a lottery rule information input means 106, a lottery processing means 110, a lottery processing result announcement means. 1 1 2 is provided. The sales processing terminal control device 500 includes winning history information input means 502, lottery count history information input means 504, and lottery rule information output means 506. The sales processing terminal 100 is a device that performs a lottery process in parallel with a sales process of a product purchased by a customer or a service provided by the customer. Sales processing terminal control device 500 is one or more This is a device that manages the lottery process performed by the sales processing terminal 100 of the present invention.

The winning history information output means 100 and the lottery count history information output means 104 of the sales processing terminal 100 are respectively a sales processing terminal that stores information on the winning history and the lottery count history processed by the lottery processing means 110. Output to control device 500. The winning history information input means 502 and the lottery number history information input means 504 of the sales processing terminal control device 500 accept input of information on the winning history and the lottery number history, respectively, and the lottery rule information The output means outputs lottery rule information based on the information on the winning history and the lottery count history to the sales processing terminal 100.

The lottery rule information input means 106 of the sales processing terminal 100 accepts the input of the lottery rule information. The lottery processing means 110 of the sales processing terminal 100 performs lottery processing according to the lottery rule information, and the lottery processing result announcement means 112 announces the result of the lottery processing to the customer.

In the embodiment described below, the sales processing terminal 100 and the sales processing terminal control device 500 in FIG. 1 have a hardware configuration realized by using a CPU. It may be configured by wear logic. 11 2. According to the embodiment, each device of the sales processing terminal control system is constituted by hardware such as a block diagram using a CPU.

Figure 2 is a diagram showing a registration system as a sales processing terminal control system. Each of the register 10 and the register control device 50 shown in the figure has a hardware configuration in which the sales processing terminal 100 and the sales processing terminal control device 500 in FIG. 1 are realized using a CPU. . The Registrar system is operated in a general retail store, and one or more registers 10 shall be installed in the store.

2— 1. Hardware configuration

Regis 10 as sales processing terminal 100, CPU 12, Flash—R OM14 (flash memory or other rewritable read-only memory capable of electrically erasing stored data; hereinafter referred to as F-ROM14), RAMI 6, ROM 18, communication circuit 20, clock circuit 22, par code reader 24, a keyboard 26, a printer 28, a display 30, and a speaker 32. The CPU 12 controls the entire register 10, and stores the winning history information output means 102, the lottery count history information output means 104 (corresponding to the processing in step S650 in FIG. 6), the lottery rule information input means 106 (FIG. 6 step S 652), lottery processing means 1 10 (corresponding to each processing of steps S405, S407, S409, 411, S417, S419 in FIG. 4), lottery processing result announcement means 112 (FIG. 4 processing of step S415) Function). The F-ROM 14 records a lottery processing program and lottery pattern data to be executed by a register 10 described later. The RAM 16 provides a work area of the CPU 10 and the like. The ROM 18 stores a program for the CPU 10 to perform sales processing. Information generated by operating the bar code reader 24 or the keyboard 26 is input to the CPU 12, and the print information, image information, and audio information generated by the CPU 12 are output to the printer 28, the display 30, and the speaker 32, respectively. Is done. The communication circuit 20 is for connecting to the registration control device 50.

The register control device 50 as the sales processing terminal control device 500 includes a CPU 52, a hard disk 54, a RAM 56, an R〇M 58, a communication circuit 60, a clock circuit 62, a display 66, and a keypad 64. The CPU 52 controls the entire register control device 500, and functions as a winning history information input unit 502, a lottery count history information input unit 504, and a lottery rule information output unit 506. The hard disk 54 records a program for centrally managing the Regis 10. The RAM 56 provides a work area of the CPU 10 and the like. Information generated by operating the keyboard 64 is input to the CPU 52, and image information generated by the CPU 52 is output to the display 66. The communication circuit 60 is for connecting to the Regis 10.

2-2. Front view of device FIG. 3 is a front view of the register 10 and the register control device 50. The register 10 in FIG. 3 displays a barcode reader 24, a printer 28, a display 30, a speaker 32, and a keyboard 26. The barcode reader 24 or the keyport 26 is used to enter information on the purchase of goods or services provided by the customer. The display 30, the printer 28, and the speaker 32 output the results of the sales processing and the lottery processing performed by the register 10.

The display 66 and the keyboard 64 are displayed on the register control device 50 in FIG. The operator of the register control device 50 centrally manages the register 10 by inputting operation information to the keyboard 64 while checking the information displayed on the display 66.

Although the register 10 and the register control device 50 are connected by a cable, they may be connected by means such as wireless communication or infrared communication.

--3. Outline of register system processing

The register 10 performs a lottery process in parallel with the sales process of the product purchased by the customer or the service provided by the customer. On the other hand, the resist evening control device 50 controls the lottery process performed by one or more resist evenings 10. One of the control processes performed by the register control device 50 is to acquire information on the history of the number of times the lottery process has been performed from the register 10 and to perform a lottery pattern (winning probability) based on the history information. , Discount rate, etc.), and a process of updating the lottery pattern data of each register 10 is performed.

Hereinafter, a lottery process performed by the resist evening 10 and a lottery pattern update process performed between the resist evening 10 and the resist evening controller 50 will be described in this order. One— 4. Lottery process one—

FIG. 4 is a flowchart of a lottery process performed by the CPU 12 of the register 10. The CPU 12 in register 10 is referred to by the operation of register 10 in operation. For each customer, sales processing is performed for multiple products or services that the customer purchases (hereinafter, “product” includes both “product” and “service”). The CPU 12 further performs a lottery process for each product purchased by the customer. In this lottery process, two types of results are set, normal and fever. The normal winning includes, in the embodiment, a case where the billed amount of the product targeted at the time of winning is a discount amount from the displayed amount according to a predetermined discount rate including 100%. On the other hand, the fever winning is, in the embodiment, a case where the above-mentioned winning occurs with a high winning probability including 100%, or until a predetermined number of sales processes are performed, the product billing amount is reduced, including a discount rate of 100%. This includes the case where the amount is reduced from the stated amount according to the discount rate. The event that is performed as a result of the lottery process includes, in addition to discounts, equivalent means such as the issuance of a gift certificate, which is understood by those skilled in the technical field related to the present invention.

The flowchart in FIG. 4 shows the sales processing and the lottery processing for the customer 1. When the sales process is started, the CPU 12 of the register 10 sets the continuous number fever n to 0 (step S401 in FIG. 4). The CPU 12 determines whether or not product information (product name, display amount, and the like) is input by the barcode reader 24 or the keyboard 26 (step S403). It is determined whether it is other than 0 (step S405). By this processing, the CPU 12 determines whether or not the fever winning is currently continuing. If the CPU 12 determines that n = 0, that is, that the fever winning is not being continued, the CPU 12 performs a lottery process (step S407). The algorithm of the lottery process will be described below.

FIG. 5 shows a schematic diagram of the algorithm of the lottery process. Inside the lottery processing program recorded at F-R〇 Ml 4 at Regis evening 10, there is a lottery roulette that goes around in 0.5 seconds. This lottery roulette records 100 squares associated with the winning information or the non-winning information. When the merchandise information is entered, the square designated by the lottery roulette determines whether it is a normal, fever or non-win. For example, if you specify a cell with "Discount rate X%" For example, the winner is usually a winner, and the amount displayed by discounting the displayed amount of the product currently being processed for sale by X% is the amount charged to the customer. If the “Fever Win n == X” cell is indicated, the sales process for the product X times after the current sales process is performed by the Fever lottery roulette shown in FIG. Blank squares are not elected. In addition to this lottery processing algorithm, a predetermined number may be associated with a normal win or a fever win, and a random number may be generated by a program to determine the presence or absence of the win. There are other equivalent means for performing the lottery process, as will be appreciated by those skilled in the art to which the present invention pertains.

After the process of step S407 in FIG. 4, the CPU 12 of the register 10 determines whether or not the result of the lottery process is a fever winning (step S409). If the CPU 12 determines that the flavor has not been won, the CPU 12 determines whether or not the normal win has been achieved (step S411). If the CPU 12 determines that the winning is normal, the CPU 12 executes the sales processing with the amount obtained by discounting the displayed amount of the currently processed product according to the discount rate indicated by the lottery roulette shown in FIG. 5 as a billing amount. (Step S413).

If the CPU 12 determines that the fever has been won in the processing of step S409, the CPU 12 sets the number of fever continuations X indicated by the lottery roulette as n (step S417), and the fever lottery roulette shown in FIG. A discount rate lottery process is performed (step S419). The CPU 12 performs sales processing with the amount obtained by discounting the displayed amount of the product currently being processed for sale in accordance with the discount rate indicated by the fever lottery roulette as a billing amount (step S421). The CPU 12 sets the fever continuation number n to n−1 (step S423). By the process of step S423, for example, if the fever is won with the fever continuation number being 3, the information of n = 3 is replaced by the information of n = 2.

When the processing of step S413 or step S423 is completed, the CPU 12 of the register 10 displays the lottery result on the display 30 (step S415). FIG. 8 shows a screen displayed on the display 30 of the register 10 at the time of winning. Fig. 8A shows the screen for the normal win, and Fig. 8B shows the screen for the winner. It is a screen of the case. Here, in order to more effectively appeal the result of the winning to the customer, sound such as fan-fare may be output by the speaker 32.

After the processing of step S415, the CPU 12 of the register 10 determines whether or not the information of the end of the sales processing by the operator is input (step S425). The process from 403 is performed, and the process for the next product purchased by the customer is performed. At this time, if fever is continuing, n is other than 0, so the CPU 12 performs the discount rate lottery process in step S419 following the process in step S405. The process in step S425 is also performed when the CPU 12 determines that the game is not normally won in the process in step S411.

When determining that the information of the end of the sales processing has been input in step S425, the CPU 12 of the register 10 determines the total amount of all the products purchased by the customer (step S427). The CPU 12 determines whether or not the operator has input information indicating the end of the settlement process, that is, information indicating that the customer has completed payment and return of the change (step S429). If it is determined, the printer 28 performs a receipt printing process (step S431), and ends the sales process and the lottery process for the customer.

FIG. 9 is a diagram showing a receipt display output as a result of the receipt printing process performed by the CPU 12 of the register 10 in step S431. As shown in the figure, the receipt is printed with the presence or absence of the winning, the presence or absence of the fever winning, the discount rate, and the like.

—One 5. Lottery pattern update processing one—

Next, a lottery pattern update process performed between the register control device 50 and the register 10 will be described. In the lottery pattern updating process described below, the registration control device 50 obtains a lottery count log (corresponding to the “lottery count history information” in the claims) in which the registration process was performed by the register 10 or the like. , Extraction Judgment is made on the lottery pattern with the largest number of selections log, and the process of updating the lottery pattern is performed so that Registrar 10 performs the lottery processing based on the lottery pattern.

FIG. 6 is a flowchart of a lottery pattern update lottery process performed by the CPU 52 of the register control device 50 and the CPUs of a plurality of registers. Although the number of registers differs depending on the store, in the embodiment, the above-described register 10, the register 8 having the same hardware configuration as the register 10, and the register 6 are used. It is assumed that each register performs a lottery process according to a different lottery pattern. Specifically, the register 10 uses the lottery roulette of the lottery pattern A shown in FIG. 7A for the lottery process, the register 8 uses the lottery roulette of the lottery pattern B shown in FIG. 7B for the lottery process, and the register 6 The lottery roulette of the lottery pattern C shown in FIG. 7C is used in the lottery process.

The CPU 52 of the register evening control device 50 executes the register 10, the register 8, and the register evening 6 (hereinafter referred to as “register 10 etc.”) within a predetermined time (for example, from the opening of the store to the present time). The request information of the lottery number log indicating the number of lottery processes is transmitted (step S601 in FIG. 6). After receiving the request information, the CPU such as the register 10 transmits a lottery count log to the registration control device 50 (step S650). The CPU 52 determines whether or not to receive the lottery number log (step S603). If it determines that the lottery number log has been received, the CPU 52 acquires the lottery pattern in which the number of lotteries is the maximum value in the lottery number logs.

(Step S605). The acquisition of the lottery pattern in step S605 may be performed by recording the lottery pattern recorded by each register in advance on the hard disk 54 of the register control device 50. In addition, in the process of step S650, each registry evening may transmit lottery pattern data together with the lottery number log.

The CPU 52 of the register control device 50 transmits the data of the lottery pattern acquired in step S605 to the register 10 or the like (step S607), and ends the processing. The CPU such as the register 10 receives the lottery pattern data (Step S652), and based on the lottery pattern data, The lottery pattern to be recorded in the system is updated (step S654), and the process ends. By the lottery pattern update processing described above, the CPU of each register determines that the lottery pattern is the largest number of lottery patterns in the lottery pattern log, that is, if the number of customers who have performed the sales processing is the largest among a plurality of register evenings. It can be updated to a lottery pattern for the Regis evening. Thereby, for example, a lottery pattern most preferred by the customer as a whole can be determined from a plurality of lottery patterns, and each register can be optimized to the lottery pattern. Hereinafter, an example in which such lottery pattern optimization is applied will be described. First, for the purpose of investigating the tendency of lottery patterns to be liked by the entire customer, for each of the multiple registrations, a pattern with a high winning probability but a low discount rate, a pattern with a low winning probability but a high discount rate, etc. Set up different lottery pattern variations. Then, the lottery pattern updating process determines the number of customers who have performed the most sales processing, that is, the lottery pattern most liked by the entire customer, and updates each registration evening to the lottery pattern. As a result, the lottery pattern of each register is optimized to the lottery pattern that most closely matches the preference of the entire customer. If the lottery pattern updating process of the embodiment is applied in this manner, the customers do not concentrate on a specific register, and each register in the store performs the sales lottery process evenly, and the store operation is efficient. It is expected that the sales promotion effect will be improved. Note that, instead of the lottery count log, a log of the number of customers who have processed sales at each Regis evening may be used.

The lottery schedule update process is not limited to the above-described method, and the following variations are also preferable.

The first variation of the lottery pattern update process is a method of updating lottery pattern data every time a customer changes and changing the winning probability and the like.

The second variation of the lottery pattern update process is a method of updating the lottery pattern according to a change in the number of lotteries entering the store. In this case, an entrance / exit measurement sensor may be provided at the entrance of the store, and the entrance / exit information may be recorded in the register control device 50, or the store operator may register the approximate number of visitors in the register. Direct input to control device 50 or register 10 You may do so. Thus, for example, if the winning probability is set to be high during a time when the number of visitors is small, such as when the store is opened, it is possible to expect the effect of attracting customers in the off-season period immediately after the store is opened. As a variation of this variation, a lottery pattern may be updated according to the number of customers by detecting the number of customers lined up at the registration evening.

The third variation of the lottery pattern update process is a method of updating the lottery pattern according to the time. For example, a so-called special sale time with a higher probability of winning in a specific time zone can be provided to increase the customer's willingness to purchase. In addition, for example, the opening hours may be divided into several time zones, and the winning probability may be set high during the time when the number of visitors is large. This has the psychological effect of a large number of winnings in stores, which stimulates customers' willingness to purchase and enhances sales promotion effects.

The fourth variation of the lottery pattern update process is to distribute the winning probabilities of the individual registers 10 so that the average of the winning probabilities of a plurality of registers 10 in the store is within a predetermined value range. This is a method of determining as a value. The variance of the winning probability may be determined by distributing the probability of occurrence of the normal winning, or the probability of the occurrence of the fever winning, or the probability of the occurrence of one of the normal winning and the first win of the fiber. You can make it. As a result, the probability of winning in the entire store is a value within a certain range, and there is no excessive discounting in view of the sales promotion effect, so the store operator can update the lottery pattern with confidence. On the other hand, the average value of the winning probabilities is within a certain range, but it is assumed that the winning probabilities of the individual registrars 10 will vary, so if the customers are listed before any registrars, Can be interesting, mixed with anxiety and expectations about whether or not it is good. In addition, in the case of a method that disperses the probability of occurrence of either normal or fever winning, the ratio of the probability of occurrence of normal winning to the probability of winning one of the fibers should be displayed to the customer in advance. Can also. As a result, it is interesting for customers to choose whether to line up in front of a Regis evening, which usually has a high percentage of wins, or to line up in front of a Regis evening, where a high percentage of fever wins. Occurs.

The fifth variation of the lottery pattern update process is a method of updating the winning probability or the winning rank (discount rate). For example, when the number of customers is small or during the special sale time, only the discount rate is 100%, and when the number of customers is large, the discount rate is 100%, the discount rate is 50%, and the discount rate is 30%. The winning rank may be adjusted so that the appearance ratio of the discount rate of 10% is 1: 2: 3: 4, respectively. Furthermore, the winning probability or winning rank can be set differently for each product item and price range. As a result, the store can increase or decrease the probability of winning a specific product item or a product in a specific price range while considering the sales promotion effect. Opportunities can be provided. The sixth variation of the lottery pattern update process is a method of updating a winning probability or a winning rank according to a winning history of each registration evening. For example, the register control device 50 obtains a winning history log when a lottery process is performed by the register evening 10 or the like, and updates a lottery pattern data with a high winning probability for a register evening with a small number of winnings. . Conversely, the register 10 with the highest number of wins is updated to the lottery pattern data with a low winning probability. As a result, when it is necessary to execute a sales strategy with a constant winning probability as a whole in the store, the variation in the winning probability can be suppressed.

A seventh variation of the lottery pattern update process is a method of updating a certain lottery pattern to be similar to another lottery pattern. An example of this method will be described with reference to FIG. First, the CPU 52 of the register control device 50 compares the number of times of the lottery process between the registration evening in which the lottery process is performed with the lottery pattern B in FIG. 7B and the lottery process in which the lottery process is performed with the lottery pattern A in FIG. 7A. I do. Then, if the number of lottery processes for lottery pattern B is greater than the number of lottery patterns A, the content of lottery pattern A is modified. Specifically, the discount rate of lottery pattern B is set higher than the discount rate of lottery pattern A. Therefore, the discount rate recorded in lottery pattern A is updated to be higher by about 5 to 10%. That is, this variation is characterized in that the lottery pattern is adjusted instead of updating the entire lottery pattern data. With this, it is expected that lottery pattern data with higher sales promotion effect may be created. Conceivable. Such lottery pattern adjustment may be realized using an artificial intelligence (AI) system. Specifically, the lottery pattern data should be recognized by extracting features such as the winning probability and the winning rank, and the lottery pattern data should be automatically adjusted by comparing the pattern recognition results. Can also.

The eighth variation of the lottery pattern update process is a method of updating a lottery pattern by a learning function. For example, a lottery pattern selected most frequently by the store operator may be learned for each time period, and at the time of the lottery pattern update processing, a lottery pattern with a higher selection frequency may be automatically selected and updated. 11 6. Effects of the embodiment

In the embodiment, the lottery process is performed for each product purchased by the customer (see FIG. 4). Therefore, it is possible to improve the pleasure of the lottery for the customer, thereby improving the sales promotion effect.

In this regard, since the conventional lottery processing technology using a register or the like has been developed mainly for computerization of the lottery processing, only a uniform lottery method itself has been developed. For example, most of the conventional lottery methods using a register or the like are, for example, simple in which one lottery process is performed at the end of sales processing for all products of one customer.

On the other hand, in the register system according to the embodiment, since the lottery is performed for each product sale, if the customer buys 30 items, for example, the customer has a possibility of winning 30 times. Therefore, for customers, the expectation of "whether or not they will win today, and how many will be won" will be added to the expectation of "I want this product to win." In particular, the higher the price of a product, the more each customer will have a lottery-like expectation, which will lead to greater sales promotion effects.

In the embodiment, the CPU 52 of the registration control device 50 transmits the lottery pattern data, so that the lottery pattern (see FIG. 7) of the lottery process performed by all the registers existing in the store can be easily changed at any time. To make changes and updates Yes (see step S607 in Fig. 6). In the embodiment, the lottery pattern is updated to the lottery number log having the largest number. However, the sales promotion effect can be improved.

In the embodiment, a fever winning is set as an algorithm of the lottery process in addition to the normal winning (see step S409 in FIG. 4). Winners will be generated one after another while the Fever wins. Fever winning can be felt as a special benefit given only to the customer, and the sales promotion effect is very large. In addition to the word-of-mouth advertising effect, it is possible to generate more visitors than expected, and it can be expected that the number of repeat customers will increase.

The method of setting the fever winning is not limited to the embodiment, but the following method is also preferable. For example, instead of setting the continuation number of the fever winning by a predetermined continuation number, that is, the number of purchased products, a predetermined fever time may be set. In addition, rather than being limited by the number of products and time, if all unsold products after the fever win or all products of the customer are eligible for fiber win, it is even more important. It can be expected that a sales promotion effect will be obtained. In this case, the CPU 12 of the register 10 once deletes the amount data of the sales processing of the already-entered products, and executes the steps S4 19, S4 21 and S4 1 in FIG. What is necessary is just to perform the process of 5. In addition, as in the case of normal winning, the lottery roulette for fever winning (see Fig. 5) can be set freely based on the sales strategy of the store. Etc. can be freely changed. However, even in this case, it is preferable that the discount be generated at least once if the fever is won. In addition, during times when the probability of winning Fever is high, broadcasting in-store with specific theme music will further enhance the sales promotion effect.

In the embodiment, the CPU 12 of the register 10 displays the lottery result on the display 30 (see step S415 in FIG. 4) and prints it on the receipt (step S43 in FIG. 4). 1). As a result, the register 10 gives the customer a quotation on whether or not the winning or fever has been won, the winning rank (discount rate), and the like. It can be notified instantly every time a product is sold. Therefore, it is possible to further improve the pleasure of the lottery of the customer and to specifically advertise the pleasure of the lottery performed by the register system. Other methods of notifying the customer of the lottery result include outputting a sound effect indicating the winning by the speaker 32 of the register 10 or notifying the lottery result by the character adding a gesture etc. on the display 30. Is also preferred. It is also desirable to output a screen showing the status of winnings, etc., on a large display installed in the store, etc., and appeal to a greater number of customers. At this time, if a PR message indicating that the lottery is being performed is displayed, it is expected that the effect of sales promotion will be further enhanced.

In addition, not only the lottery results, but also a summary of the lottery contents (winning probability, fever winning probability, discount rate, etc.) of each variation of the above-mentioned lottery pattern at the start of the sales process are displayed on the display 30. However, an arbitrary lottery pattern can be selected from among these variations. As another variation, a proposal of a lottery pattern by a customer may be accepted. For example, a customer can propose multiple lottery pattern data ideas, display lottery pattern candidates on a large display, conduct questionnaire processing using a touch panel, etc., and adopt new lottery pattern data proposed by the customer. . As a result, customers can actively participate in the lottery, and the sales promotion effect is expected to increase as a result.

--7. Other Embodiments

In the register system according to the embodiment, since the lottery is performed for each product sales, it is possible to set a lottery pattern corresponding to each product in advance. Specifically, for a product with a high display price or a product with a high profit margin, a lottery pattern that generates a high discount rate can be associated. In addition, at the time of the fiber prize winning, the sales processing of a predetermined number of times is subject to the lottery by the fever lottery roulette, and at this time, the customer determines which product is to be the target of the lottery processing by the fever lottery. May be selected. Even in this case, As described above, if the fever lottery rules for each product are set in advance, the store can provide customers with the pleasure of the lottery at a reasonable discount rate considering the sales profit. The correspondence between the above-mentioned products and the lottery patterns is described in a table, which is usually recorded on the F-ROM 14 of the Registrar, which associates the IDs identifying the products with the amounts of the lottery patterns. The ID may be recorded by associating the ID specifying the ID with the product ID.

In the embodiment, the lottery process performed by the CPU 12 of the register 10 is performed for each product unit to improve the pleasure of the lottery for the customer. However, the present invention is not limited to this. Alternatively, the lottery process may be performed for each predetermined accumulated amount. For example, a lottery is performed for every two items of product units, or a lottery is performed for each 100,000 yen of the accumulated amount of sales-processed products, so that the lottery system can be further diversified and a sales promotion plan can be expanded.

In the embodiment, the register 10 is exemplified as a device for performing the sales processing. However, the present invention is not limited to this, and it is also preferable to use a P〇S (PointofSale: point-of-sale information management) terminal device. In addition, in the following cases, the operation method of the register system according to the embodiment can be modified and used.

One of the variations in the operation method of the register system is to use it in restaurants such as sushi restaurants, izakayas, restaurants, and beer gardens. In these restaurants, the lottery process may be performed when ordering a single product, delivering a product, or returning a container such as tableware, that is, when a customer orders or receives an individual product. In addition, an employee may perform a lottery process in a kitchen or the like upon receiving an order from a customer. At present, in the food ordering system using the evening touch panel used in some restaurants, etc., sales processing is performed for each customer by the store controller, but in this case, the evening touch panel or the store controller is used. A lottery function may be provided. In addition, the “Dish Sensing” system for conveyor belt sushi, developed by Japan Crescent Co., Ltd., reads ID tags embedded in sushi dishes etc. at a handy terminal to process sales. The terminal should have a lottery function. In addition, Patent No. 2630093 and Patent No. 2727706 In the No. 5 `` dish collection device at restaurants '', a system that can read the sushi into the collection port on the table every time one sushi is eaten and read it with a dish sensor to manage sales As described above, in this case, the lottery process may be performed when the dish sensor processes the sales. There are other devices and equivalents for performing the sales process, as will be understood by those skilled in the art to which the present invention pertains. The sales process performed by the register 10 illustrated in the embodiment or the P-S terminal device described in the other embodiments may be performed by a known method.

In the embodiment, as a premise of the lottery pattern update processing, a case where different lottery pattern variations are set for each of the plurality of registers has been described. However, the present invention is not limited to this, regardless of whether or not the lottery pattern update processing is performed. The same lottery pattern may be set in advance for each of a plurality of registration evenings. In the embodiment, as the register system, an example in which the register controller 50 centrally manages the register 10 has been described. However, the present invention is not limited to this, and other system variations may be used. As another system, each register 10 may have a function similar to that of the register control device 50, and a plurality of registers 10 may be connected to each other. Instead of connecting the register 10 and the register control device 50, the register 10 may be configured to perform the same lottery processing as in the embodiment by itself. In this case, for example, one or a plurality of lottery pattern data is recorded in advance in the F-ROM 14 of the register 10. Then, the CPU 12 of the register 10 can automatically adjust the lottery pattern with the largest number of lottery logs while updating the lottery pattern data by itself.

In the embodiment, the example in which the register 10 performs the lottery process has been described. However, the present invention is not limited to this, and the register control device 50 may perform the lottery process of all or some of the connected registers 10. Good.

In the embodiment, the programs executed by the CPU 12 of the register 10 and the CPU 52 of the register control device 50 are referred to as F-ROM 14 and hardware, respectively. The program is stored on the disk 54 or the like. However, the present invention is not limited to this. The program may be read from a CD-ROM in which the program is stored and installed. In addition to the CD-ROM, the program can be installed from a computer-readable recording medium such as a flexible disk (FD) or an IC card, or the program can be downloaded using a communication line. Also, by installing the program from the CD-ROM, it is possible to directly execute the program stored in the CD-ROM instead of indirectly causing the computer to execute the program stored in the CD-ROM. It may be.

Computer-executable programs include those that can be directly executed simply by installing them, as well as those that need to be converted to another form (for example, decompressing data that has been compressed). ), And also include those that can be implemented in combination with other module parts.

As described above, the outline of the present invention and the preferred embodiments of the present invention have been described. However, each term is used for explanation, not for limitation, and is used in the technical field related to the present invention. Those skilled in the art will recognize and be able to implement other variations of systems, devices, and methods within the scope of the description of the invention. Accordingly, such modifications are deemed to fall within the scope of the present invention.

Claims

The scope of the claims

1. A sales processing terminal control that includes a sales processing terminal and a sales processing terminal control device communicably connected to the sales processing terminal, and performs a lottery process according to a predetermined lottery rule when performing a sales process. System

The sales processing terminal,

The sales processing terminal control device,

A sales processing terminal control system comprising:

2. A sales processing terminal control device that controls that the sales processing terminal performs a lottery process according to a predetermined lottery rule when performing a sales process,

The sales processing terminal control device,

A lottery rule information output means for outputting lottery rule information indicating the lottery rule,

A sales processing terminal control device comprising:

3. A sales processing terminal that performs a lottery process according to a predetermined lottery rule when performing a sales process,

The sales processing terminal,

Lottery rule information storage means for storing lottery rule information indicating the lottery rule,

A lottery processing means for performing the lottery process based on the stored lottery rule information.

4. A sales processing terminal control device for controlling that the sales processing terminal performs a lottery process according to a predetermined lottery rule when the sales processing terminal performs the sales process, or a recording medium storing the program. The program includes the following sales processing terminal control device:

A program for causing a computer to function as a sales processing terminal control device having a computer, or a recording medium on which the program is recorded.

5. A sales processing terminal that performs a lottery process in accordance with a predetermined lottery rule when performing a sales process, or a program that causes the computer to function, or a recording medium that stores the program,

The program includes the following sales processing terminal:

A lottery processing means for performing the lottery process based on the stored lottery rule information; and a recording medium recording a program for functioning as a sales processing terminal or a program thereof.

6. In any one of claims 1 to 5,

The lottery rule information,

The lottery rules are updated each time the customer requesting the sales process changes; and

What is characterized by.

7. In any one of claims 1 to 5,

The lottery rule information,

Admission customers who indicate the number of customers entering the facility where the sales processing is being performed The lottery rule is determined based on the number information or the time information indicating the time when the sales processing is performed; and

What is characterized by.

8. In any one of claims 1, 2, and 4,

The lottery rule information output means of the sales processing terminal control device may be configured such that an average value of the winning probabilities of the lottery processing by the lottery processing means of the plurality of connected sales processing terminals is a value within a predetermined range. Determining the winning probabilities of the sales processing terminals of the present invention as scattered values, and outputting the winning probabilities to the individual sales processing terminals as the lottery rule information.

What is characterized by.

9. Claim:! In any of ~ 5,

The sales processing terminal,

Winning history information indicating a winning history for the lottery processing performed by the lottery processing means, winning history information output means for outputting to the sales processing terminal control device,

The sales processing terminal control device,

With

What is characterized by.

10. In any one of claims 1 to 5,

The sales processing terminal,

With The sales processing terminal control device,

With

What is characterized by.

1 1. Claim 1-In any one of L 0,

The lottery rule information,

For each product for which the sales process is performed, or for each service for which the sales process is performed, performing the lottery process is set as the lottery rule.

What is characterized by.

1 2. In claim 11,

The lottery rule information,

What is characterized by.

13. In any one of claims 1 to 10,

The lottery rule information,

When the number of units of the merchandise for which the sales process is performed by one customer is a predetermined number of units, or when the number of units of service of the one customer is a predetermined number of units, or the first customer When the accumulated amount of performing the sales process in is a predetermined amount, performing the lottery process in at least one of the cases is the lottery rule.

What is characterized by.

1 4. In any of claims 1, 3, 5 to 13,

The sales processing terminal,

Characterized by having.

1 5. A lottery management method for sales processing that collectively manages a plurality of devices that perform lottery processing according to a predetermined winning probability when performing sales processing by using a computer,

The sales processing lottery management method,

The average value of the winning probabilities for the lottery process of the plurality of devices is determined as a value obtained by dispersing the winning probabilities of the individual devices so as to be a predetermined value,

Managing the individual devices in the plurality of devices to perform the lottery process based on the determined winning probabilities;

A lottery management method at the time of sales processing.

16. A sales processing lottery management method that collectively manages a plurality of devices that perform lottery processing according to a predetermined lottery rule when performing sales processing by using a computer,

The sales processing lottery management method,

Acquiring winning history information about the lottery process performed by the plurality of devices, updating the lottery rule of each device in the plurality of devices, based on the winning history information,

A lottery management method at the time of sales processing.

17. A sales processing lottery management method that collectively manages a plurality of devices that perform lottery processing according to a predetermined lottery rule when performing sales processing by using a computer, The sales processing lottery management method,

Acquiring lottery number information processed by each device in the plurality of devices, updating the lottery rule of each device in the plurality of devices based on the lottery number information;

A lottery management method at the time of sales processing.

1 8. This is a sales promotion method in which a customer performs a lottery process in accordance with a predetermined lottery rule when selling a product or service that the customer desires to purchase.

By performing the lottery process for each sales process of the individual product or service, the lottery process for the customer is performed by performing the lottery process a number of times corresponding to the number of products or services that the customer wants to purchase. A sales promotion method that enhances the enjoyment of sales and thereby enhances sales promotion effects.