WO2002017563A2 - Retransmission automatique d'alarmes par wap a des terminaux telephoniques mobiles predetermines - Google Patents

Retransmission automatique d'alarmes par wap a des terminaux telephoniques mobiles predetermines Download PDF

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Publication number
WO2002017563A2
WO2002017563A2 PCT/DE2001/003109 DE0103109W WO0217563A2 WO 2002017563 A2 WO2002017563 A2 WO 2002017563A2 DE 0103109 W DE0103109 W DE 0103109W WO 0217563 A2 WO0217563 A2 WO 0217563A2
Authority
WO
WIPO (PCT)
Prior art keywords
mobile radio
network
wap
alarm
radio terminal
Prior art date
Application number
PCT/DE2001/003109
Other languages
German (de)
English (en)
Other versions
WO2002017563A3 (fr
Inventor
Mechthild Behrens
Manfred Huber
Joachim Charzinski
Original Assignee
Siemens Aktiengesellschaft
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Aktiengesellschaft filed Critical Siemens Aktiengesellschaft
Publication of WO2002017563A2 publication Critical patent/WO2002017563A2/fr
Publication of WO2002017563A3 publication Critical patent/WO2002017563A3/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/04—Protocols specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications

Definitions

  • the invention relates to a method and a network management device for forwarding an alarm triggered by an element of a telecommunications network to be monitored to enable alarm handling.
  • Network management system can be queried, so that such data is usually queried via a fixed network access to the network management system. Access can be made via the fixed network with a notebook via a conventional fixed network connection.
  • the object of the present invention is to provide an ergonomic information option for employees, which should remedy alarms in elements of a telecommunication network, as simply, efficiently and inexpensively as possible.
  • the object is achieved in each case by the subject matter of the independent claims.
  • the forwarding of the alarms according to the invention as a WAP message from a WAP server via an air interface of a mobile radio communication network enables alarms of a network management system to be forwarded simply and efficiently to the specified mobile radio terminals of those employees who are to remedy the errors underlying the alarm.
  • a very simple and detailed information of an employee about data on the alarm and / or the element triggering the alarm is possible via WAP.
  • a WAP can easily and efficiently query a sales representative from his mobile terminal to a network management device under WAP without the intervention of operating personnel from a network management center in order to find out details about the alarm for a more precise diagnosis. It is also possible according to the invention to automatically and automatically distribute orders relating to several alarms to a number of sales representatives, for example in terms of spatial distribution, etc., in a network management center without interposition of operating personnel in a network management center. Furthermore, it is simple and efficient to initiate configuration changes, a reset, etc. via WAP access from the mobile terminal to a network management device as part of an error analysis / troubleshooting / workaround. There is also one
  • Access control for the mobile radio terminal is possible to ensure that only mobile radio terminals and / or users of mobile radio terminals that are approved for maintenance tasks relating to alarms can carry out configuration changes or a reset, etc.
  • the invention also enables alarms to be duplicated, for example to forward an alarm to several experts.
  • pull operation is possible via WAP, which is used for a given mobile radio terminal (in which or a SIM, for example, the MSISDN, IMSI, etc.)
  • Authentication check can be saved) generating reports or active status queries from Telecommunication network elements allowed.
  • the method can also be used on private switching systems or remote switching devices (eg remote or access network).
  • IP network elements of a telecommunications network for example elements such as routers or switches, can also be queried or modified via an SNMP / WAP gateway in order to remedy alarms.
  • the method according to the invention can therefore also be used instead of for telecommunications networks for monitoring and / or remote maintenance of other systems, such as building controls, production systems and machine tools (instead of the element of a telecommunications network as claimed).
  • FIG. 1 shows an alarm forwarding according to the invention from a telecommunications network via a WAP system to a mobile phone
  • FIG. 2 shows an alarm forwarding and carrying out queries regarding elements related to the alarm by WAP
  • FIG. 3 shows an alarm forwarding according to the invention via WAP with the interposition of a network management outsourcing system and an Internet or IP network,
  • FIG. 4 shows an alarm forwarding from a network management device to a mobile radio terminal, a request for further data, etc. from the mobile radio terminal via the network management device, and a transmission of the requested data via the network management device to the mobile radio terminal.
  • WAP gateway WG 6 which, as push message 7, transmits information relating to alarm 3 to a base station 8 of a mobile radio communication network 9, whereupon base station 8 transmits message 7 as a WAP Transmits message to a mobile station 10 via the air interface 11 of the mobile radio telecommunications network 9.
  • the mobile radio terminal 10 is thus informed of the alarm of an element in the telecommunications network monitored by the network management device 1, 2.
  • To which mobile radio terminal 10 messages (3, 5, 7, 11) to be transmitted regarding an alarm can be specified in a list etc. in a memory etc. in the network management center 1, 2 or in the WAP server 4.
  • the mobile radio terminal 10 is usually the mobile radio terminal of a service technician who is intended to remedy the cause of an alarm.
  • group management software can also be used to distribute a plurality of messages relating to a number of alarms to a number of mobile terminals 10 from a number of sales representatives in order to distribute the processing of the alarms to a number of sales representatives.
  • a query or data request 12, 13, 14 can be made by a mobile radio station 10 via the air interface 11 and the mobile radio network 9, via the WAP gateway 6, by the latter via the Internet or an IP network 5 WAP server 4 are transmitted to network management device 2.
  • data relating to details of the alarm, the element affected by the alarm or others can also be sent in the opposite direction in response to the request in the opposite direction in the same way as the request 12, 13, 14
  • the transmission in the Internet or IP network 5 takes place, for example, in accordance with the http protocol, smtp protocol, WAP protocol or tunneling protocol.
  • the transmission via the air interface 11 takes place e.g. according to GSM / UMTS / WAP protocol.
  • the WAP server 4 can also be a server of a service company which maintains the telecommunications network (which affects the alarm).
  • the transmission of a message 3 relating to the alarm from a network management device 2 to the forwarding device (WAP server 4) can also take place via the Internet or an IP network as shown. In this case, questions from the mobile station and answers to this are also made in this way.
  • a mobile station can also be informed via WAP when the branch office 15, via which it could communicate in a conventional manner with the network management device 2 for analyzing and rectifying an alarm, is cut off from the latter due to a defective connection 16.
  • the WAP server 4 is operated by the provider of the telecommunications network to be monitored and with the
  • Network management device 2 is connected) the communication takes place between the network management device 2 and the mobile station 10 via the internally connected WAP server 4, the Internet 5 (or an IP network), a WAP gateway from the Internet or IP network 5 to the mobile radio network 9 and via an air interface between the mobile station 10 and a base station 8.
  • This has the advantage that a service technician inquires about the information that he needs to analyze and remedy an alarm from the network management device 2 via WAP via an internet connection of the network management device 2 or the WAP server 4 connected to it can.
  • the use of WAP has the advantage of being optimized in terms of bandwidth consumption to be adapted to the resources available for mobile terminal access via an air interface 11.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

Selon l'invention, le traitement d'alarmes concernant un élément d'un réseau de télécommunication à surveiller se fait de façon simple, efficace, ergonomique et économique grâce à la transmission d'un message WAP (5) concernant l'alarme, par l'intermédiaire d'un serveur WAP (4) et d'au moins une interface radio (11) d'un réseau de téléphonie mobile, à un terminal de téléphonie mobile (10) prédéterminé.
PCT/DE2001/003109 2000-08-25 2001-08-14 Retransmission automatique d'alarmes par wap a des terminaux telephoniques mobiles predetermines WO2002017563A2 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE2000141792 DE10041792A1 (de) 2000-08-25 2000-08-25 Automatische Alarm-Weiterleitung an vorgegebene Mobilfunkendgeräte per WAP
DE10041792.2 2000-08-25

Publications (2)

Publication Number Publication Date
WO2002017563A2 true WO2002017563A2 (fr) 2002-02-28
WO2002017563A3 WO2002017563A3 (fr) 2002-08-15

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/DE2001/003109 WO2002017563A2 (fr) 2000-08-25 2001-08-14 Retransmission automatique d'alarmes par wap a des terminaux telephoniques mobiles predetermines

Country Status (2)

Country Link
DE (1) DE10041792A1 (fr)
WO (1) WO2002017563A2 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100338963C (zh) * 2003-06-10 2007-09-19 西门子公司 用于向业务中心发送或从业务中心接收业务消息的方法和电信设备

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7574509B2 (en) * 2002-11-25 2009-08-11 Fisher-Rosemount Systems, Inc. Interactive two-way collaboration in process control plants

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1045302A1 (fr) * 1999-04-16 2000-10-18 Neles Field Controls Oy Commande sans fil d'un appareil sur site dans processus industriel
WO2001050683A1 (fr) * 2000-01-05 2001-07-12 Nokia Corporation Gestion de reseau de telecommunication associee a une station de travail mobile

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1045302A1 (fr) * 1999-04-16 2000-10-18 Neles Field Controls Oy Commande sans fil d'un appareil sur site dans processus industriel
WO2001050683A1 (fr) * 2000-01-05 2001-07-12 Nokia Corporation Gestion de reseau de telecommunication associee a une station de travail mobile

Non-Patent Citations (3)

* Cited by examiner, † Cited by third party
Title
LARSEN A K: "THE NEXT WEB WAVE: NETWORK MANAGEMENT" DATA COMMUNICATIONS, MCGRAW HILL. NEW YORK, US, Bd. 25, Nr. 1, 1996, Seiten 31-32,34, XP000545237 ISSN: 0363-6399 *
LUCA DERI: "Beyond the Web: Mobile WAP-based Management" NEC RESEARCH INDEX, [Online] Juni 2000 (2000-06), Seiten 1-13, XP002198849 Gefunden im Internet: <URL:http://citeseer.nj.nec.com/deri00beyo nd.html> [gefunden am 2002-05-14] & AIKO PRAS, J. P. ALMEIDA, Y. A. RAMLIE: "NTOP -Network TOP, An Overview" WWW.NTOP.ORG, [Online] Juni 2000 (2000-06), Seiten 0-13, Gefunden im Internet: <URL:http://www.ntop.org/ntop-overview.pdf > [gefunden am 2002-05-14] *
REILLY J ET AL: "Enabling mobile network managers" COMPUTER NETWORKS AND ISDN SYSTEMS, NORTH HOLLAND PUBLISHING. AMSTERDAM, NL, Bd. 29, Nr. 8-13, 1. September 1997 (1997-09-01), Seiten 1417-1428, XP004095336 ISSN: 0169-7552 *

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100338963C (zh) * 2003-06-10 2007-09-19 西门子公司 用于向业务中心发送或从业务中心接收业务消息的方法和电信设备

Also Published As

Publication number Publication date
WO2002017563A3 (fr) 2002-08-15
DE10041792A1 (de) 2002-03-14

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