WO2002013496A2 - Procede et appareil de tentatives de rappel programmees - Google Patents

Procede et appareil de tentatives de rappel programmees Download PDF

Info

Publication number
WO2002013496A2
WO2002013496A2 PCT/US2001/024839 US0124839W WO0213496A2 WO 2002013496 A2 WO2002013496 A2 WO 2002013496A2 US 0124839 W US0124839 W US 0124839W WO 0213496 A2 WO0213496 A2 WO 0213496A2
Authority
WO
WIPO (PCT)
Prior art keywords
terminal device
telephone
communication
incoming call
steps
Prior art date
Application number
PCT/US2001/024839
Other languages
English (en)
Other versions
WO2002013496A3 (fr
Inventor
Douglas Deeds
Original Assignee
Nokia Mobile Phones Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Mobile Phones Ltd. filed Critical Nokia Mobile Phones Ltd.
Priority to AU2001281177A priority Critical patent/AU2001281177A1/en
Publication of WO2002013496A2 publication Critical patent/WO2002013496A2/fr
Publication of WO2002013496A3 publication Critical patent/WO2002013496A3/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42195—Arrangements for calling back a calling subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2066—Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP

Definitions

  • This invention relates to telephonic communication origination, and more particularly to a method of returning calls at a terminal device following receipt of a source address from another terminal device.
  • this problem does not occur because for calls made to a mobile station, e.g. a mobile phone, the called party pays any additional fees for transmitting the call wirelessly, and for the wired portion of the call that occurs while the called party roams outside his home market.
  • CPP Calling Party Pays
  • Calling Party Pays currently applies to calls made from wired phone to wired phone, with at least one exception. Callers do not pay per- minute fees for calls made to numbers having a '800' or '888' prefix.
  • ANI Automatic Number Identification
  • the feature is a data signal that may be generated at the central office during call set-up.
  • the signal may be a series of audio tones carried over wires, or it may be a radio frequency modulated signal for use by a wireless phone.
  • the telephone terminal component frequently consists of circuits that recognize the tones or radio frequency modulated signals, and converts such signals to a form easy to work with, such as a numeric representation of the terminal device that initiated the communication.
  • the ANI signal is an identifier that is unique to a communication service, and often is associated with a single wired telephone subscriber or a single mobile station.
  • the ANI provides an identifier that is unique to a group of wired communication lines that are aggregated together, such as, by a Private Branch Exchange (PBX).
  • PBX Private Branch Exchange
  • CND Calling Number Display
  • the equipment at the terminal that recognizes the signals is called caller ID.
  • a called party Using conventional telephones, equipped with a caller ID, a called party is able to return calls based upon a number of criteria: the called person recognizes the voice of the caller; the called person asks for and obtains the calling persons number; or the called person obtains the calling persons number based on a caller ID.
  • the steps necessary, short of speaking with the caller, to return a call are: 1 ) identify the calling number from the caller ID device; 2) initiate a call to that number.
  • returning such a call may require seven or more keystrokes in order to look up the name and/or number of the caller and place the call.
  • An embodiment of the invention provides a means to reduce the cost to a party of obtaining a premium two-way telecommunication service.
  • a two-way telecommunication service may be the ability to reach a wireless phone, in a billing regime that typically imposes the burden of paying on the caller or initiator of the telecommunication service.
  • the embodiment makes it possible to shift all or most of the charges associated with a call to a called party, by reversing the roles of the parties and starting a second call originating with the called party, so that the called party becomes the calling party.
  • the embodiment includes receiving a first incoming call communication from a first terminal device, the communication having a source address.
  • the second terminal device declines establishment of communication.
  • the second terminal transmits a second incoming call communication to the first terminal device.
  • Another embodiment provides a method to receive a telephone communication having a number of a telephone.
  • the embodiment matches the number to a criterion.
  • the embodiment transmits, in response to matching to the criterion, the number of the telephone to initiate a call back to the telephone.
  • one or more embodiments may provide a means, in a telecommunications terminal, to designate preferred device addresses for which it is desirable to reverse roles upon receipt of a communication.
  • a role reversal may be between calling party and called party.
  • Another advantage of the invention may be an efficient method to return a call while reducing the time between a first caller calling, and a return call from a terminal device of an embodiment of the invention.
  • Fig. 1 shows a block diagram of a mobile station according to an embodiment of the invention
  • Fig. 2 shows a general block diagram of steps for automatically returning a call according to an embodiment
  • Fig. 3 shows a detailed block diagram of steps for automatically returning a call according to an embodiment
  • Fig. 4 shows a block diagram of a telephone according to an embodiment of the invention.
  • Fig. 5 shows the steps for automatically returning a call according to an embodiment.
  • the discussion of telephone calls includes initiating actions at a location.
  • the term 'at' means to perform the action such that the action occurs either within the device, or at a location that is indistinguishable from the device, as the communications appear at a switch, such as a central office of a public switched telephone network (PSTN) or at a public land mobile network (PLMN).
  • PSTN public switched telephone network
  • PLMN public land mobile network
  • an answering machine may be 'at' a telephone, even though the answering machine is separated from the telephone by a number of meters. To a switch, though, if the answering machine is on the same circuit and responds by providing off-hook, on- hook and other telephone signals, the answering machine is 'at' the telephone.
  • a voice circuit is a channel to a switch carried by a physical media.
  • the transmission mode of a voice circuit may be analog or digital.
  • the switch may be a central office, or private branch exchange (PBX).
  • PBX private branch exchange
  • a single physical media may be capable of supporting multiple voice circuits according to various multiplexing methods known in the art, thus the presence of a single physical connection to a terminal device may provide the physical device access to one or more voice circuits.
  • One or more voice circuits may be occupied by a call initiation attempt, or actual exchange of voice communication, and thus be unavailable for new calls.
  • Fig. 1 shows the hardware of a typical mobile station.
  • the mobile station may be a mobile phone.
  • An antenna 101 may be used to receive signals and transmit signals.
  • Transceiver 103 may provide the ability to convert signals from analog to a digital baseband signal and from a digital baseband signal to analog.
  • Processor 115 may receive data from the transceiver 103 and provide such data as analog or digital signals to output devices.
  • Processor 115 may include a central processing unit or processor 115 may include a digital signal processor.
  • An audio output or audio renderer 105 provides a sound output. Audio output 105 may take its input in analog or digital form from the processor 115.
  • Processor may provide output to a display 107.
  • the display 107 may be a LCD, LED a raster scanning device among others.
  • Processor 115 may rely on storage 109 for occasional storage and retrieval of data.
  • Such data may include information providing a context of a state machine, or other program.
  • Such data may include audio
  • An actuating means 111 may include a device capable of detecting inputs along a two-dimensional plane, including keypads, touch-pads, graphic tablets and mice. Inputs may be converted to a digital signal and fed to the processor 115 for action in accordance with program control. In some cases, an input means may be overlaid over, or interspersed with some display elements, or illuminating means.
  • Microphone 113 may provide voice control inputs to the processor 115. Microphone may provide a communication signal, such as voice, to the transceiver 103.
  • Transceiver 103 may provide analog to digital conversion of voice signals from the microphone 113. Transceiver 103 may modulate data signals for wireless transmission over the air. Transceiver 103 may receive wireless transmissions and convert such transmissions to wired baseband signals, which may include, power control commands, text messaging, identifying information of the transmitting device.
  • a user of the mobile station may program an identity of a favored terminal device's telephone number or source address of the terminal device.
  • Such a process is sometimes referred to as 'programming in', wherein an owner of a terminal device programs in the name and number of a friend, for example.
  • Such a process may include associating alphanumeric text with the number, a special alert tone, a graphic, among other identifying indicia known in the art.
  • Terminal devices having an embodiment of the invention further include software or hardware for interpreting Automatic Number Identification (ANI) signals.
  • ANI Automatic Number Identification
  • a software implementation would implement the antenna transceiver processor and storage by means known in the art.
  • the process of programming in, according to the embodiment may include, on a case by case basis, a field where the owner toggles the operation of the embodiment as either on or off.
  • an owner of the terminal device may toggle the operation of the embodiment to operate on a class of programmed in numbers, or for that matter, set a criteria for the embodiment to operate based on data associated with the programmed in number.
  • a database is created on the terminal device which may be consulted to operate the embodiment.
  • Such a database may be very simple, e.g. a single bit stored in a register, wherein the single bit signifies that all numbers on an incoming call should be given preferential treatment, and thus trigger a call back according to the embodiment.
  • Fig. 2 shows an embodiment of the steps of the invention while using a terminal device such as in Fig. 1.
  • the first step is to receive a call 201.
  • a test 203 of whether the data in the call, such as ANI data, is made against a database of preferred callers.
  • the terminal device declines 205 the call in the event of a positive match between the data and the database of preferred callers.
  • the failure of a match against the database results in normal call handling 207 by the terminal device, which may include making an alert, such as loud ringing or vibrating of the terminal device.
  • transmit 209 occurs. Transmit steps provide for the usual steps for starting a call, e.g. dialing the digits and sending them to the telephony network, either Plain Old Telephone System, or Public Land Mobile Network.
  • the digits used are those digits available from the data of the inbound call from step 201.
  • Fig. 3 shows a more detailed view of the steps of Fig. 2 in an embodiment wherein the terminal device is a mobile station.
  • An embodiment operates according to the following steps.
  • An incoming call communication is received 301 at the terminal device wherein a signal having an ANI is also received at the terminal device.
  • the ANI information is stored 303.
  • the ANI operates as a source address of the calling terminal device.
  • the embodiment looks up 305 in the database stored in storage, and determines whether to proceed with a call back routine, or to handle the call as a normal incoming call by means known in the art. A successful matching of the source address to the database triggers the selection of the call-back routine.
  • the call-back routine includes declining 320 the inbound call. Declining the inbound call means to stop call progress, or minimize any voice or chargeable telecommunication time by accepting a call, and then rapidly terminating the call.
  • the mobile station sends a radio signal to the network that a call is accepted 321 , and then sends a radio signal to the network that a call is terminated 323 or completed.
  • a voice channel is established briefly, although it is not required that the microphone of the terminal device be connected to the voice channel. In other words, silence may be all that is carried by the voice channel.
  • the transmit routine 330 is started, wherein an incoming call communication is transmitted from the terminal device of the embodiment to the terminal device that had called the embodiment.
  • a dial back may include a check by the terminal device of the availability of wireless resources from the wireless network infrastructure. If the wireless terminal device detects the absence of an available radio frequency (RF) voice channel 335, the wireless terminal device waits 337 a period. This step may be followed by one or more additional attempts to detect an available voice channel later. If the wireless terminal device obtains a voice channel assignment from the wireless network infrastructure, a radio frequency call proceeds, which includes sending 341 the source address obtained in step 301. The source address is sent to the wireless network infrastructure as a wireless telephony incoming call communication.
  • RF radio frequency
  • the wireless network infrastructure may provide a responsive signal from the wireless network infrastructure.
  • a responsive signal may be the periodic tones associated with call progress, e.g. fast busy; slow busy; ringing. If the periodic tone is the latter, the wireless terminal device may filter the signal to detect 343 the alternating tone and silence, that is, detecting a ring-tone signal in the first responsive signal.
  • the wireless network infrastructure may send a second responsive signal to the wireless terminal device in the form of an indication that a voice connection is available.
  • the second responsive signal may be the sound of voice from the called terminal device.
  • the second responsive signal detects the voice connection 345. Based on the detection of a voice connection, the wireless terminal device may make an alert 349, using any combination of sound, display or vibration, thus signaling to the owner and possibly persons nearby, that there is a completed voice connection.
  • FIG. 4 shows a second embodiment.
  • a telephone is shown 400 which connects to at least one wired line to a switch of the PSTN, which may be a PBX or central office.
  • the telephone includes a processor 401 and a storage 403 which may monitor and control access to the one or more wired lines.
  • Fig. 5 shows the method of the second embodiment as it operates at a telephone such as in fig.4.
  • the terminal device receives a telephone communication 501 , which includes a number of a second telephone, the calling telephone.
  • the number is provided as an ANI signal by means known in the art.
  • the terminal device matches 503 the second telephone number to a criterion.
  • the criterion may be based on a database of preferred callers. Such a database may be stored on the terminal device or elsewhere.
  • the terminal device may initiate a call to the second telephone by sending the second telephone number to a switch.
  • the terminal device may call the second telephone on an available voice circuit.
  • the terminal device may have to wait 507 for a voice circuit to become available. Once a free voice circuit is available 505, the terminal device may initiate a call 509 using the number obtained in the call from the second telephone.
  • the terminal device may reject the incoming call initiation attempt. This may be done by establishing a voice circuit to the second telephone, followed by terminating the voice circuit to the second telephone.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé permettant à un abonné appelé de rappeler (209) un appelant dont l'enregistrement automatique de numéro (EAN) est connu (203), car il figure dans une base de données renfermant les numéros préférés. Le dispositif appelée devient automatiquement le dispositif ou la partie appelante, à condition que le premier dispositif appelant possède la bonne identité. Une étape intermédiaire de rejet (205) d'appel entrant au niveau du dispositif appelé peut être utilisée.
PCT/US2001/024839 2000-08-08 2001-08-08 Procede et appareil de tentatives de rappel programmees WO2002013496A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001281177A AU2001281177A1 (en) 2000-08-08 2001-08-08 Method and apparatus for programmed call back

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US63474100A 2000-08-08 2000-08-08
US09/634,741 2000-08-08

Publications (2)

Publication Number Publication Date
WO2002013496A2 true WO2002013496A2 (fr) 2002-02-14
WO2002013496A3 WO2002013496A3 (fr) 2003-03-13

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PCT/US2001/024839 WO2002013496A2 (fr) 2000-08-08 2001-08-08 Procede et appareil de tentatives de rappel programmees

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AU (1) AU2001281177A1 (fr)
WO (1) WO2002013496A2 (fr)

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2003077516A1 (fr) * 2002-03-14 2003-09-18 Telefonaktiebolaget L M Ericsson Systeme et procede d'etablissement de communication inverse
WO2004107795A1 (fr) * 2003-05-30 2004-12-09 Ari Kahn Deconnexion automatique pendant la sonnerie pour un appel provenant d'un utilisateur qui n'a plus de credits
EP1703713A1 (fr) * 2005-03-18 2006-09-20 BRITISH TELECOMMUNICATIONS public limited company Système de connexion pour rappel pour des terminaux mobiles
WO2008077941A1 (fr) * 2006-12-22 2008-07-03 Platform Solutions Ltd. Système de rappel semi-automatique décentralisé pour postes de télécommunication mobiles
EP2521383A1 (fr) * 2010-03-02 2012-11-07 ZTE Corporation Procédé et système d'échange des rôles d'appelant et d'appelé sur des terminaux de communication

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0802663A2 (fr) * 1996-04-15 1997-10-22 Nec Corporation Système de communication et méthode de comptabilisation
EP1168790A1 (fr) * 2000-06-28 2002-01-02 Hendrickx, Yves Procédé et dispositif pour rappel automatique

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0802663A2 (fr) * 1996-04-15 1997-10-22 Nec Corporation Système de communication et méthode de comptabilisation
EP1168790A1 (fr) * 2000-06-28 2002-01-02 Hendrickx, Yves Procédé et dispositif pour rappel automatique

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
ZEHEB D: "SECRETARIAL BRANCH EXCHANGE" IBM TECHNICAL DISCLOSURE BULLETIN, IBM CORP. NEW YORK, US, vol. 26, no. 5, 1 October 1983 (1983-10-01), pages 2645-2647, XP002045724 ISSN: 0018-8689 *

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2003077516A1 (fr) * 2002-03-14 2003-09-18 Telefonaktiebolaget L M Ericsson Systeme et procede d'etablissement de communication inverse
WO2004107795A1 (fr) * 2003-05-30 2004-12-09 Ari Kahn Deconnexion automatique pendant la sonnerie pour un appel provenant d'un utilisateur qui n'a plus de credits
EP1942647A2 (fr) * 2003-05-30 2008-07-09 Ari Kahn Établissement d'appel par un tiers
AU2004244435B2 (en) * 2003-05-30 2010-04-29 Ari Kahn Automatic disconnect in ringing state of call from user with no credit
EP1942647A3 (fr) * 2003-05-30 2010-06-09 Ari Kahn Établissement d'appel par un tiers
US7945242B2 (en) 2003-05-30 2011-05-17 Ari Kahn Automatic disconnect in ringing state of call from user with no credit
EP1703713A1 (fr) * 2005-03-18 2006-09-20 BRITISH TELECOMMUNICATIONS public limited company Système de connexion pour rappel pour des terminaux mobiles
WO2006097677A1 (fr) * 2005-03-18 2006-09-21 British Telecommunications Public Limited Company Systeme de rappel pour terminaux mobiles
US8472951B2 (en) 2005-03-18 2013-06-25 British Telecommunications Public Limited Company Establishing communications sessions
WO2008077941A1 (fr) * 2006-12-22 2008-07-03 Platform Solutions Ltd. Système de rappel semi-automatique décentralisé pour postes de télécommunication mobiles
EP2521383A1 (fr) * 2010-03-02 2012-11-07 ZTE Corporation Procédé et système d'échange des rôles d'appelant et d'appelé sur des terminaux de communication
EP2521383A4 (fr) * 2010-03-02 2014-10-29 Zte Corp Procédé et système d'échange des rôles d'appelant et d'appelé sur des terminaux de communication

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Publication number Publication date
WO2002013496A3 (fr) 2003-03-13
AU2001281177A1 (en) 2002-02-18

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