WO2002003270A1 - Commerce method and device, system, and recorded medium - Google Patents

Commerce method and device, system, and recorded medium Download PDF

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Publication number
WO2002003270A1
WO2002003270A1 PCT/JP2000/004446 JP0004446W WO0203270A1 WO 2002003270 A1 WO2002003270 A1 WO 2002003270A1 JP 0004446 W JP0004446 W JP 0004446W WO 0203270 A1 WO0203270 A1 WO 0203270A1
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WO
WIPO (PCT)
Prior art keywords
buyer
language
information
store
terminal
Prior art date
Application number
PCT/JP2000/004446
Other languages
French (fr)
Japanese (ja)
Inventor
Michirou Sekiya
Mitsuhiro Yokota
Original Assignee
Aai Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Aai Inc. filed Critical Aai Inc.
Priority to PCT/JP2000/004446 priority Critical patent/WO2002003270A1/en
Priority to AU2000255730A priority patent/AU2000255730A1/en
Publication of WO2002003270A1 publication Critical patent/WO2002003270A1/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions

Definitions

  • an electronic store is opened on a server computer, and a network
  • the present invention relates to a commercial transaction method capable of easily conducting a commercial transaction between an electronic store and a purchaser who use different languages, and an apparatus and a system for performing the method.
  • the present invention has been made to solve the problems of the conventional method, and has as its object to provide a large number of electronic stores and purchasers who use different languages without imposing an economic burden on the purchaser. It is an object of the present invention to provide a commercial transaction method capable of easily conducting a commercial transaction between the system and a device and a system for performing the method. Disclosure of the invention
  • the commercial transaction method is a method for establishing one or more electronic stores over a commercial transaction computer and electronically conducting a commercial transaction with a buyer terminal through a network.
  • the first step that allows the buyer to select the desired language to use for commerce from two or more languages upon access from the buyer to the buyer, and a business transaction that includes product information in the selected language
  • Product information in multiple languages And a second step of presenting information on commercial transactions to the buyer terminal of the access source.
  • a first step for allowing the purchaser to select a desired language to be used for commercial transactions from two or more languages, and merchandise information in the selected language The second step of presenting the information on the commercial transaction including the information to the buyer terminal of the accessing source, the third step of accepting a purchase order from the buyer terminal for any of the products indicated by the presented product information, and the accepted purchase.
  • the fourth step of accepting the type of payment currency for the purchase order and the fifth step of calculating the amount paid by the buyer in the accepted type of payment currency and presenting it to the buyer terminal of the access source It is characterized by the following.
  • a first step for allowing the purchaser to select a desired language to be used for commercial transactions from two or more languages, and merchandise information in the selected language The second step of presenting the information on the commercial transaction including the information to the buyer terminal of the accessing source, the third step of accepting a purchase order from the buyer terminal for any of the products indicated by the presented product information, and the accepted purchase Accepts payment currency type for order
  • the fourth step is to calculate the buyer's payment in the accepted payment currency and present it to the buyer terminal of the access source.
  • the fifth step is to receive an acknowledgment from the buyer terminal.
  • Step a fourth step of accepting the type of payment currency for the received buy order, and a fifth step of calculating the purchaser's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal.
  • After receiving an acknowledgment from the buyer's terminal and receiving credit from the payment institution it issues a request for payment to the buyer of the accessing buyer's terminal to the designated account of the payment institution for the authenticated one
  • a sixth step of performing the payment and depositing the amount of money into the designated account of the clearing house into the currency of the type registered in advance by the store or the electronic store from which the product was purchased.
  • a seventh step in which the value is converted into a value and transferred to the designated account of the store from which the product was purchased or the electronic store.
  • the first step comprises a step of selecting a country name or a region name including a desired language or language zone.
  • the first step includes a step of determining the buyer identification information received from the buyer terminal.
  • Information and the purchaser identification information registered in the purchaser database and if the purchaser is registered in the purchaser database, extract the language selection information registered with the purchaser identification information And instructing that the information related to the commercial transaction be presented to the accessing buyer terminal in the language corresponding to the language selection information.
  • the first step includes a step of automatically selecting a language corresponding to a source address received from the buyer terminal, language setting information of the buyer terminal, or a telephone number.
  • the second step is to translate, in real time, character information of information on commercial transactions including product information of each electronic store into character information in a language specified by the buyer terminal and present the translated character information to the buyer terminal of the access source.
  • the method comprises the steps of:
  • the second step is to select a store page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and to obtain information on commercial transactions including product information of the store page. Is presented to the buyer terminal of the access source.
  • the store page monitors the frequency of specifying a language for each electronic store, and automatically opens a store page in the relevant language for each of the electronic stores or the server computer of a service organization for those with a high frequency of specification.
  • the fourth step includes a step of presenting the current exchange rate to the buyer terminal of the access source.
  • the commercial transaction device of the present invention allows the purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product.
  • the first means, and information about commercial transactions including product information in the selected language is sent to the accessing buyer terminal.
  • a second means for presenting is sent to the accessing buyer terminal.
  • a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product And a second means for presenting information on a commercial transaction including product information in a plurality of languages having the representative language as a representative language to the buyer terminal of the access source.
  • a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product Means for presenting information related to a transaction including product information in the language of the buyer to the accessing buyer terminal, and third means for receiving a purchase order from the buyer terminal for any of the products indicated by the provided product information.
  • a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product Second means for presenting information on a trade including product information in a plurality of languages whose representative language is the buyer's language, and a buyer for any of the products indicated by the provided product information
  • Second means for accepting a buy order from a terminal, a fourth means for accepting the type of payment currency for the accepted buy order, and a payment amount of the buyer in the accepted type of payment currency is calculated, and the purchaser of the access source is calculated.
  • a fifth means for presenting to a remote terminal Second means for presenting information on a trade including product information in a plurality of languages whose representative language is the buyer's language, and a buyer for any of the products indicated by the provided product information
  • a third means for accepting a buy order from a terminal a fourth means for accepting the type of payment currency for the accepted buy order, and a payment amount of the buyer in
  • a desired language to be used for commercial transactions can be selected from two or more languages.
  • a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product Second means for presenting information on commercial transactions including product information in multiple languages whose representative language is the representative language to the accessing buyer terminal, and from the buyer terminal for any of the products indicated by the presented product information
  • a third means of accepting the purchase order of the purchaser a fourth means of accepting the type of payment currency for the broad purchase order, and calculating the payment amount of the buyer in the payment currency of the received type
  • Fifth means of presenting to buyer terminal, and after receiving confirmation from buyer terminal, receiving credit from payment institution, and authenticating, authenticated buyer terminal A sixth means for issuing a payment request to the designated account of the clearing house to the purchaser, and a method of depositing the deposit amount into the designated account of the clearing house by the electronic store of the product purchaser in advance. It has a seventh means for converting the value into currency and transferring it to the designated account of the electronic store from which the product was
  • the first means comprises means for selecting a country name or a region name including a desired language or language zone.
  • the first means is a means for comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, and the purchaser registered in the purchaser data pace, Means for extracting language selection information registered together with the purchaser identification information and instructing the buyer terminal of the access source to present information related to commercial transactions in a language corresponding to the language selection information.
  • the first means is characterized by comprising means for automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number.
  • the second means translates, in real time, character information from information on commercial transactions including product information of each electronic store into character information in a language specified by the buyer terminal, and accesses the buyer terminal of the access source. Characterized in that it comprises means for presenting.
  • the second means selects a store page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and includes a commercial transaction including tooth information of the store-specific page. And means for presenting information on the buyer terminal of the access source.
  • the store page monitors the frequency of specifying a language for each electronic store and automatically opens a store page in the relevant language for each electronic store or a server computer at a service organization for those with a high frequency of specification. There is a feature.
  • the fourth means includes means for presenting the current exchange rate to the buyer terminal of the access source.
  • the commerce system of the present invention establishes a plurality of buyer terminals used by a purchaser of a product and one or more electronic stores, and conducts a commerce transaction electronically by communicating with the buyer terminal via a network. With a computer
  • server computer is
  • server computer is
  • the server computer evening A first means for allowing a purchaser to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; and
  • the second means for presenting information on commercial transactions including product information in a plurality of languages represented by the language to the accessing buyer terminal, and from the buyer terminal for any of the products indicated by the presented product information
  • the third means for accepting the purchase order of the buyer, the fourth means for accepting the type of payment currency for the received purchase order, and the amount of payment of the buyer in the payment currency of the accepted type is calculated, and the buyer terminal of the access source is calculated.
  • a fifth means for presenting the information is provided.
  • server computer may include:
  • the sixth means for issuing a purchase request, and converting the deposit amount to the designated account of the clearing house into the value of the currency of the type registered in advance by the electronic store of the product purchaser, And a seventh
  • server computer may include:
  • It is characterized by comprising means for selecting a country name or a region name including a desired language or language zone.
  • the first means is a means for comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, and the purchaser registered in the purchaser database, Means for extracting the registered language selection information together with the purchase 3 ⁇ 4 identification information, and instructing the buyer terminal of the access source to present information on the commercial transaction in the language corresponding to the language selection information. I do.
  • the first means is characterized by comprising means for automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number.
  • the second means relates to a commercial transaction including product information of each electronic store. And means for translating character information from the buyer terminal into character information in a language designated by the buyer terminal in real time and presenting it to the buyer terminal of the access source.
  • the second means selects a store page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and relates to a commercial transaction including product information of the store page. It comprises means for presenting information to the buyer terminal of the access source.
  • the store page monitors the frequency of specifying a language for each electronic store and automatically opens a store page in the relevant language for each electronic store or a server computer at a service organization for those with a high frequency of specification. There is a feature.
  • the fourth means includes means for presenting the current exchange rate to the buyer terminal of the access source.
  • the commercial transaction recording medium of the present invention includes a first process for allowing a purchaser to select a desired language to be used for a commercial transaction from two or more languages when an electronic store is accessed from a buyer terminal. And a second process of presenting information on the commercial transaction including the product information to the buyer terminal of the access source in a given language.
  • a computer-readable program including a second process of presenting information related to a commercial transaction including product information in a plurality of languages to a buyer terminal of an access source.
  • a computer readable program including a fifth process of calculating a purchaser's payment amount in a payment currency and presenting it to an access source buyer terminal is recorded.
  • the second process is to present to the accessing buyer terminal information about the transaction including the product information in multiple languages
  • the third process is to accept the purchase order from the buyer terminal for any of the products indicated by the presented product information.
  • a program readable by a combination including the processing is
  • a first process for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal, and merchandise information in the selected language The second process of presenting information on the commercial transaction including the information to the accessing buyer terminal, the third process of receiving a purchase order from the buyer terminal for any of the products indicated by the presented product information, and the received purchase order 4th process for accepting the type of payment currency for payment, 5th process for calculating the amount paid by the buyer in the accepted type of payment currency, and presenting it to the buyer terminal at the access source, and confirmation from the buyer terminal
  • After receiving the response and receiving the credit by the clearing house, for the authenticated one issue a payment request to the buyer of the buyer terminal of the access source to the designated account of the clearing house, and
  • the payment amount to the designated account of the settlement institution is converted into the value of the currency of the type registered in advance by the store or electronic store of the product purchaser and transferred to the designated account of the store or electronic store of the product purchaser.
  • the second process is to present to the accessing buyer terminal information about the transaction including the product information in multiple languages
  • the third process is to accept the purchase order from the buyer terminal for any of the products indicated by the presented product information.
  • the first processing comprises a step of selecting a country name or a region name including a desired language or language zone.
  • the first process is a process of comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, If the purchaser is registered in the purchaser database, the registered language selection information is extracted together with the purchaser identification information, and the information on the commercial transaction in the language corresponding to the language selection information is accessed by the buyer. And a process of instructing the terminal to present it to the terminal.
  • the first process is characterized by comprising a process of automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number.
  • the second processing is to translate, in real time, the character information of the information related to the commercial transaction including the product information of each electronic store into the character information in the language specified by the buyer terminal, and to access the buyer terminal of the access source. It is characterized by comprising the processing presented in (1).
  • the second process selects a store financing page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and relates to a commercial transaction including product information of the store page. It is characterized by the process of presenting information to the buyer terminal of the access source.
  • the store page monitors the frequency of specifying a language for each electronic store, and automatically opens a store page in the relevant language in each electronic store or a server computer of a service institution with a high frequency of specification. It is characterized by. '
  • the fourth process includes a process of presenting the current exchange rate to the buyer terminal of the access source.
  • FIG. 1 is a system configuration diagram showing one embodiment of a system to which a commercial transaction method of the present invention is applied.
  • FIG. 2 is a diagram showing a first example of a language selection screen displayed on a buyer terminal in the present invention.
  • FIG. 3 is a diagram showing a second example of the language selection screen displayed on the buyer terminal in the present invention.
  • FIG. 4 is a diagram showing a third example of the language selection screen displayed on the buyer terminal in the present invention.
  • FIG. 5 is a diagram showing an example of a mechanism for providing product information in a language specified by a purchaser in the present invention.
  • FIG. 6 is a diagram showing an example of a mechanism for automatically opening a store page in a language specified by a purchaser.
  • FIG. 7 is a diagram showing an example of information transmitted and received at a server computer, a store terminal, and a buyer terminal of an electronic store service organization.
  • FIG. 8 is a diagram showing an example of the contents of a database provided in an electronic store maker service organization.
  • FIG. 9 is a flowchart showing an outline of a commercial transaction procedure in the present invention ⁇ ) o
  • FIG. 10 is a flowchart showing a continuation of FIG.
  • FIG. 11 is a diagram showing an example of a screen displaying product information in a plurality of languages whose representative language is the language specified by the buyer.
  • FIG. 12 is a diagram showing a display example of product information.
  • FIG. 13 is a diagram showing a transition example of a screen when a buy order is made.
  • FIG. 14 is a diagram showing an example of a settlement confirmation screen for a buy order.
  • FIG. 15 is a flowchart showing details of the processing in the store terminal.
  • FIG. 16 is a flowchart showing details of the processing of the server computer in the electronic store service organization.
  • FIG. 17 is a diagram showing an example of a flow of currency accompanying purchase of a product.
  • FIG. 18 is a diagram showing another configuration example of the settlement institution.
  • FIG. 19 is a diagram showing still another configuration example of the settlement institution.
  • FIG. 20 is a diagram showing still another configuration example of the settlement institution. BEST MODE FOR CARRYING OUT THE INVENTION
  • FIG. 1 is a system configuration diagram showing an embodiment of a system to which the commercial transaction method of the present invention is applied.
  • Server computer 104 in service institution 103 that is connected to 101 and has established one or more electronic stores 102 and one or more electronic stores, and multiple store terminals used by merchandise sellers 105 a to 105 c, multiple buyer terminals (buyer terminals) 106 to 106 c used by the buyer of the product, and trading value between the seller (store) and buyer of the product And a clearing house 107 that makes payments.
  • the store terminal 105c 'of Company C has a built-in server computer (not shown), and its own company It shows an example of opening its own electronic store, and for companies A and B, the company has opened its own electronic store in the electronic store 102 at 104 on the server convenience store.
  • Company A and B store terminals 105a and 105b access the electronic store 102 at the server computer 104 to update (register and delete) information about their products for sale. It is possible to receive a purchase order or the like of a product for which a purchase order has been received from the server computer 104 by e-mail.
  • the store terminal 105 c of Company C is a buyer via the Internet 104.
  • 106a and 106b are composed of information devices such as personal computers that can be connected to the Internet 101.
  • Reference numeral 106c denotes an example in which the portable telephone is connectable to the internet 101.
  • These buyer terminals 106a to 106c are server stores of the electronic store financing service organization 103 electronic store 101 of the store 104 or store terminals operated by the company C 105c. You can access information on the products to be sold on the screen by accessing the e-store inside the store, place an order for a product you want to purchase, or receive an e-mail with a payment request for the product.
  • the settlement institution 107 is an institution that settles the trading value of a product such as a credit company or a bank.
  • the currency that the seller of the product wants to receive is different from the currency that the buyer wants to pay Even in such cases, the exchange of currency values is carried out according to the current exchange rate, and a currency exchange agency that pays the seller for goods is included.
  • FIG. 2 is a diagram showing a first example of a language selection screen displayed on the display unit of the buyer terminals 106a to 106c in the present invention.
  • Buyer terminals 106a to 106c are connected to electronic store service organization 103 computer computer 104 electronic store 100 or store terminal operated by Company C.
  • a language selection screen 201 as shown in Fig. 2 (a) is displayed on the display of the buyer terminal 106 as the access source from the server computer 104 or the store terminal 105c. Screen information to be sent is sent.
  • the flag objects 202 to 207 of multiple countries are displayed in parallel, and the buyer can select the desired language. For example, a message in the language 208 used in each country is displayed, and an example of selecting the desired language by clicking the mouse on one of the flag objects is displayed. Is shown.
  • a Japanese guidance message 208 such as "Welcome, click here for Japanese," is displayed.
  • An English guide message 209 is also displayed for the US flag object 203.
  • the store screen 222 of Company A in Japanese notation as shown in Fig. 2 (b) is displayed on the server computer. And is displayed on the display unit of the buyer terminal 106 of the access source.
  • the operation for selecting the language can be performed easily and quickly compared to the case where the language is selected while decoding the characters. Can be implemented.
  • the language selection screen is hierarchized and the top screen is English-speaking, Spanish-speaking, and Arabic. It is also possible to make the user select a language zone, such as a country zone or a Portuguese-speaking country, and let the buyer select the most appropriate language on the screen of the lower hierarchy.
  • a world map may be displayed, a country name or a region name may be selected from the world map, and the language corresponding to the country name or the region name may be determined. Also, if you try to select a language on a flag object or a world map, the buyer may not understand what the screen itself should be and may not be able to perform the next operation. is there. In such a case, measures such as displaying multiple languages adopted as UN official languages at the same time and indicating that the screen should be used for language selection may be adopted. .
  • FIG. 3 is a diagram showing a second example of the language selection screen displayed on the display unit of buyer terminals 106a to 106c.
  • the buyer clicks the flag object 303 of Japan the information on the store screen 302 of Company A written in Japanese is displayed on the server computer as shown in Fig. 3 (b). It is transmitted from evening 104 and displayed on the display of the buyer terminal 106 of the access source.
  • FIG. 4 is a diagram showing a third example of the language selection screen displayed on the display unit of buyer terminals 106a to 106c.
  • a language selection button 4 04 is displayed in a part of the language selection screen 4 0 1, and each time the language selection button 4 0 4 is clicked, it is displayed in the display window 4 0 5 Country (or language) is switched.
  • Country or language
  • the country name displayed in the display window 405 in Fig. 4 (a) is "XXXX” and the language selection button 404 is clicked on, the state shown in Fig. 4 (b) is obtained. Switching to "Japan”, and clicking again, switches to "USA” as shown in Fig. 4 (c). Clicking the language selection button 404 keeps the state, and the country name in the display window 405 switches continuously.
  • FIG. Fig. 5 shows an example of how to implement the method of presenting product information etc. to the buyer terminal in the selected language when the buyer's desired language is selected from the buyer terminal for each electronic store
  • FIG. Fig. 5 (a) shows that the Japanese language selection operation was performed on the buyer terminal 106 when the company A store 501 opened only the store page 501 in English.
  • the real-time translation engine 1004 provided in the server computer 104 provides an English-language store page 5001.
  • This example shows a configuration in which the character information of No. 1 is translated in real time into character information in Japanese and displayed on the display unit of the buyer terminal 10. It goes without saying that the image information of the store page 501 1 is not to be translated.
  • the translation processing by the real-time translation engine 1041 can reduce the time required for translators to a practical time by, for example, the following method.
  • Fig. 5 (b) is a diagram showing a second example of a method of displaying product information and the like on the buyer's terminal in the language selected by the purchaser.
  • a store page containing two or more languages, such as Spanish and Spanish, has been set up, and a Japanese language selection operation has been performed on the buyer terminal.
  • the shop page 510 1 2 in Japanese is selected and displayed on the display unit of the buyer terminal 10.
  • demand for the company's store from buyers in other languages is predicted, and store pages in each language are opened in advance. In this case, as shown in Fig.
  • the access country information management program 1042 is installed in the server combination 104, and the purchaser's sender and telephone number ( (Including country code) to determine the buyer's normal language, and if the specified frequency for a given period (for example, one day, one week, one month, etc.) exceeds the set value, the set value is Judging that there is a large demand for purchases in the language beyond that, the store page in that language was displayed on the server computer.
  • the example in Fig. 6 shows that a new store page in Chinese is automatically opened. This can be applied not only to the electronic store 102 in the electronic store service organization 103 but also to the store page in the store terminal 105 c unique to the company C in FIG. If the language specified by the purchaser is not available, a store page in a language commonly used can be automatically opened.
  • FIG. 7 is a diagram showing information or procedures transmitted and received among the server computer 103, the shop terminal '105, and the buyer terminal 106 in the present invention, and the transaction is completed by the following procedure. .
  • the procedure with the store terminal 105c of Company C, which has opened its own store page, will be described as the store terminal 105.
  • Differences in procedures between the electronic store service institution 104 and the electronic store opened in the server convenience store 104 will be based on the conclusion of the credit store, etc. within the server convenience store 104. It is only necessary to complete the credit request via Net 101.
  • the settlement institution 107 is composed of a credit card company 1071, and a currency exchange organization 1072 equipped with a computer-based currency exchange system 1073. It is assumed that
  • secret information such as a credit number is stored in the server computer 104.
  • a secure encryption program 10043 and a remittance processing program 1044 are implemented.
  • the server computer 104 is a database (DB) required for business transactions, and the store information DB 103, customer information DB 103, and currency exchange DB 103 are electronic store services. It shall be located in the institution 103.
  • this store information DB 103 contains at least the store name 811, URL 802, language 8003, and payment currency 8 for each electronic store. 04.
  • Store ID information is registered in advance.
  • the language 803 used is the language of the store page opened by each electronic store. If the store page is written in Japanese and English, it will be "Japanese", "English” Is registered.
  • the settlement currency 804 indicates the type of currency that the store operator of each electronic store wants to pay for the settlement, and the currency type “Japanese yen” when the customer wants to pay in Japanese yen. Another is registered.
  • the customer information DB 1032 stores at least the information consisting of the customer name 806, customer ID 807, and language 808 for each buyer. Have been.
  • the customer ID 807 is an identification number issued by a separate procedure, such as membership registration, to each purchaser and wisher.
  • the language 808 used indicates the type of language that the purchaser desires for 3 ⁇ 4 transactions, and is registered according to the wishes of the purchaser when registering the customer ID807.
  • the language specified by the buyer is set as the representative language, and store guidance and product information in multiple languages are transferred from the access-target store terminal 105c to the buyer terminal 106. It is transmitted and displayed on the display of buyer terminal 106.
  • the desired language is "Japanese”
  • the store name is composed of four languages, such as English and Chinese, with "Japanese” as the representative language.
  • This example shows a display of a display message 102, a guide message 1003 to 106, a product genre selection guide message 1007 to 10009, and product genre information 11010.
  • FIG. 12 shows a detailed example of the product genre information 1 10. '
  • the store terminal 105c When accessing the store terminal 105c, the buyer ID (or telephone number with country code or the sender address (IP address) of the buyer terminal 106) or the language of the browser on the buyer terminal Is transmitted from the buyer terminal 106 to the store terminal 105c, the store terminal 105c is transmitted from the customer information DB 11032 managed by the server computer 104. The information of the designated language corresponding to the purchaser ID (808 in FIG. 8 (b)) is obtained, and the product information screen in the designated language is immediately transmitted. (2) The personal computer system 1 1 0 2 of the personal computer system 1 1 0 2 in the product genre displayed in the product genre information 1 0 10 in FIG. When 2 is selected, as shown in Fig.
  • a more detailed genre selection screen 1 201 is transmitted from the access destination store terminal 105 c to the buyer terminal 106, and the buyer terminal Displayed on the 106 display.
  • Fig. 13 only Japanese notation is used and other language notations are omitted.
  • the purchaser selects the genre of “Desktop PC” from the personal convenience store 1102, as shown in Fig. 13 (b), it is sold at the C store's electronic store.
  • the information on the product selection screen 1202 including the product information such as the model name, manufacturer, and selling price of the desktop personal computer is transmitted from the store terminal 105c to the buyer terminal 106, and the buyer terminal 110 It is displayed on the display of 6.
  • the purchaser inputs the purchase quantity from the keyboard into the input field 1 2 0 4 of the purchase quantity, and a “Yes” button 1 2 0 5 is displayed for the message of “Are you sure?”
  • the purchase order operation for one purchased product is completed (steps 95, 906 in FIG. 7). If multiple products are purchased in one transaction, the processing of steps 905 and 906 is repeated.
  • the product information selection screen is displayed next to the language selection screen, the display order may be reversed.
  • the product information selection screen is displayed in two or more languages, and the user selects the desired language. May be.
  • the store terminal 105c transmits the information on the payment confirmation screen 1301 shown in Fig. 14 to the buyer terminal 106, and the buyer It is displayed on the display unit of the terminal 106.
  • the payment confirmation screen 1301 you can check the products to be purchased, accept the payment currency type desired by the buyer (step 907 in Fig. 7), and purchase amount in the currency specified by the buyer. Are displayed (Step 909), the currency to be paid is determined (Step 910), and the purchase is decided (Step 91).
  • the payment currency confirmation screen 1301 displays information for the buyer to settle in the currency desired by the buyer for the product selected as the purchased product. Assuming that the unit sales price is in Japanese yen and the buyer wants to pay in US dollars, the buyer can select the settlement currency
  • Settlement currency confirmation screen 1 3 0 1 displays store name 1 3 0 3, product name 1 3 0 4, unit price 1 3 0 5, quantity 1 3 0 6, subtotal 1 3 0 7, total 1 3 0 8
  • the buyer selects a settlement currency
  • the price offered by the store is displayed by replacing the currency value with the exchange rate according to the exchange rate.
  • This currency value conversion process is performed in the store terminal 105c.
  • the buyer changes “US dollar” to “Germany” in the settlement currency selection field '1302
  • the subtotal 1307 a total of 1 Is replaced with the currency value of "".
  • multi-currency settlement can be made in any currency type desired by the buyer.
  • the store maker terminal 105c sends a purchase decision notification that records the information of the purchased product (store ID, product name, quantity, unit price, payment currency type, purchaser ID) and the specified language.
  • the electronic The information is transmitted to the server computer 104 of the store service organization 103 ((3) in Fig. 5).
  • the credit card information of the purchaser is accepted. If the purchaser ID has not been registered, the purchaser's name is entered and transmitted to the server computer 104.
  • a web site of an electronic store service organization 103 that transmits and receives data after encrypting and transmitting the data using, for example, SSL (secure 'socket' layer) encryption technology. And accept credit card information at this website.
  • the received credit card information is encrypted (step 912), and transmitted to the settlement institution 107 as a credit reference of credit card information (step 913, FIG. 7).
  • the credit card company 1071 of the payment institution 107 returns the result of the credit inquiry of the credit card information to the server computer 14 of the electronic store service institution 103.
  • the server computer sends the credit result to the store terminal 105c, and the store terminal 105 displays the payment authentication notification screen in the language specified by the buyer if the credit result is OK.
  • a payment request for the product purchase price is displayed together with the settlement authentication notification (Step '916).
  • 'a notification of settlement failure is transmitted to the buyer terminal 106 in the language specified by the buyer, and displayed (step 915).
  • the store terminal 105c instructs the store clerk to ship the merchandise to the purchaser and causes the merchandise to be shipped (step 9 17) o
  • the credit card company 1071 issues a payment request for the purchase price of goods to the purchaser based on the payment list received from the server computer 104 ((1) in Fig. 7). Or deliver to the buyer by mail. In response, the buyer deposits the price of the purchased product into a predetermined settlement account.
  • the credit card company 1071 debits the purchaser's purchase merchandise from the account specified by the purchaser on the specified date, and sends the purchase merchandise and the collection list to the currency exchange organization 1072. At least the transaction ID, amount, store name, and transaction date and time are recorded in this collection list.
  • the credit card company issues a request for withdrawal of the product purchase price, and also issues it from the store terminal 105c, but only one of them may be used.
  • the currency exchange system 1 0 7 2's currency exchange system 1 0 ⁇ 3 converts the purchase price of goods received in the currency specified by the buyer into the value of the currency type specified by the store terminal 105 c, It is sent to the electronic store service organization 103 with the collection list ((in Figure 7).
  • the merchandise purchase price received from the currency exchange organization 1072 is paid by the reimbursement list.
  • Execute the payment procedure to the account (Step 918, Fig. 7, 1).
  • the payment may be made by subtracting the commission of the electronic store service organization 103 from the purchase price of the product. Fees are subject to a contract between the electronic store service organization 103 and each electronic store opener.
  • the authentication result of the credit card information is transmitted to the store terminal 105c via the server computer 104 of the electronic store service organization 103.
  • the data is sent directly to the store terminal 105c, and the server computer 104 cancels the purchase decision notification for the authentication result from the store terminal 105c or receives notification of the confirmation, and the price is withdrawn. It may be determined whether or not to proceed to the issuance procedure.
  • the currency exchange organization 1072 will pay the purchase price directly to the store terminal 105c. Is also good.
  • the cash-out list issued from the server computer 104 to the credit card company 1071 will be included in the electronic store management service organization 103 based on the purchase price. Include fees.
  • a notification of the purchase decision of each store is sent to the server computer of the electronic store service organization 103. It is possible to accumulate the information at 04 and move to the credit inquiry procedure in a lump at the end of purchase.
  • FIG. 15 is a flowchart showing in detail the processing procedure of the store terminal 105c
  • FIG. 16 is a detailed processing procedure of the server computer 104 in the electronic store service organization 103. Is a flowchart shown in FIG.
  • the buyer connects to the in-house network 101 from the buyer terminal 106 to purchase goods (step 1401), and the homepage of the store terminal 105 c ( Store page) (step 1402). Then, the store terminal 105c retrieves the information of the language selection screen as shown in FIGS. 2 to 4 as an initial screen (step 1403) and transmits it to the buyer terminal 106 (step 140). Step 1 4 0 4)
  • a language selection screen as shown in FIGS. 2 to 4 is displayed on the display unit as an initial screen (step 1405). So, buy When the customer selects a desired language, the designated information of the selected language is transmitted from the buyer terminal 106 to the store terminal 105c (step 1406).
  • the store terminal 105c takes out the store page screen written in the specified language from the buyer terminal 106 (step 1407) and transmits it to the buyer terminal 106.
  • the display section of the buyer terminal 106 displays store guidance and product information in the specified language as shown in FIG. 2 (b), FIG. 3 (b) or FIG. 4 (b). (Step 144).
  • shop guidance and product information in a plurality of languages are displayed with the language specified by the purchaser as the representative language.
  • the product name is transmitted to the store terminal 105c.
  • the store terminal 105c updates the purchase history each time a product selection operation is performed (step 1410).
  • a purchase decision notice is transmitted from the buyer terminal 106 to the store terminal 105c (step 1411). ).
  • the store terminal 105c calculates the purchase price of the desired product in the currency of each country (step 1412). Furthermore, a multi-currency payment confirmation screen 13.01 as shown in FIG. 14 is generated (step 141 3), transmitted to the buyer terminal 106, and displayed on the display of the buyer terminal 106. (Steps 1415).
  • the details of the product to be purchased and the exchange rate are displayed, and the purchaser's desired payment currency type is accepted (step 1415).
  • the buyer selects the desired payment currency type the purchase amount in the specified currency is selected from the purchase amounts calculated in steps 1 4 1 2 and displayed on the display section of the buyer terminal 1 06. (Steps 1 4 16).
  • a notification of the purchase decision is transmitted from the buyer terminal 106 to the store terminal 105c (step 1418).
  • the purchase decision notification includes information on the purchased product (store ID, purchaser ID, product name, quantity, unit price, payment currency type) and information on the specified language.
  • the store terminal 105c that has received the notification of the purchase decision transmits the notification of the purchase decision to the server computer 104 of the electronic store service organization 103.
  • the server computer 104 which has received the notification of the purchase decision, accepts the purchaser's credit card information at a Web site for transmitting and receiving credit card information and the like by encrypted communication and performs a payment process ( Step 1 420).
  • This settlement process verifies that the store ID recorded in the purchase decision notification is a legitimate electronic store registered in the store information DB 103, as shown in Fig. 16. Yes (step 1501). If the authentication is OK, the system proceeds to the website encrypted by the encryption program 1043, generates a credit card information input screen in the specified language, and trades through the store terminal 105c. It is transmitted to the hand terminal 106 (step 1504).
  • the input credit card information is encrypted and input to the server convenience store 104 via the store terminal 105c.
  • the server computer 104 records the entered credit card information in a customer-specific purchase information DB (not shown) (step 1506), and credits the settlement institution 107 with the credit card information.
  • Send as inquiry (Step 1505) o
  • the credit card company 1071 of the payment institution 107 performs credit processing to determine whether or not the credit card information is legitimate (step 15). 0 7), the server returns a credit result of credit OK to the server combination, and a credit result of credit NG to the server combination 104 if it is illegal.
  • the server computer 104 translates the credit result into the language specified by the purchaser and transmits it to the buyer terminal 106 via the store terminal 105c. Also, the credit result is recorded in purchase information DB (not shown) for each customer (step 1509). The buyer terminal 106 receiving the credit result displays the certification OK or certification NG. Subsequent processing is as described in FIG.
  • FIG. 17 is a diagram showing a flow of lending corresponding to the price of a product traded in the above procedure.
  • the currency corresponding to the price purchased by the buyer is debited from the credit card company's purchaser's designated account to the credit card company 1071.
  • the credit card company 1071 remits money to the currency exchange organization 1072, where the currency value is converted and remitted to the electronic store service organization 103.
  • the money is transferred to the store account of the electronic store from which the purchase was made in the currency specified by the store.
  • payment may be made directly from the currency exchange organization 1072 in the currency specified by the store entrant.
  • the commercial transaction method of the present embodiment basically selects a desired language to be used for commercial transactions from two or more languages when accessing an electronic store from a remote terminal. Then, information on the commercial transaction including the product information in the selected language is presented to the buyer terminal of the access source, and a transaction of the product provided by the electronic store is performed.
  • This makes it possible to conduct business transactions easily with a large number of electronic stores that use different languages without imposing an economic burden on the buyer, such as purchasing a multilingual translation program. The effect is obtained.
  • the access country information management program 1042 is installed in the server convenience store 104, and the country information of the access source of the buyer terminal for each electronic store is transmitted from the sender address or the telephone number having the country code. Alternatively, it is determined based on the language setting information of the browser, the corresponding language is determined based on the country information, and if a store page in the language is not established, a predetermined period from the country is determined.
  • the server computer When the number of accesses exceeds the set value (for example, one day, one week, one month, etc.), the server computer will automatically open a store page in a language that exceeds the set value. As a result, it is possible for each electronic store to respond to demand from languages that were not predicted without the involvement of the store enthusiast. In addition, when the number of times the number of accesses is less than the set value continues for a predetermined number of times, the store page in that language is automatically deleted, thereby reducing the storage space managed by the server computer 104. It can contribute to reducing the load.
  • the set value for example, one day, one week, one month, etc.
  • the settlement institution 107 consists of a credit card company 1071, a currency exchange agency 1072, and an online settlement agency 1074 as shown in FIG. be able to.
  • the difference from FIG. 7 is that the credit inquiry from the server computer 104 to the credit card company 1071 is made through the online settlement agency 1074.
  • a credit inquiry may be made to a financial institution 1075 such as a bank, and the purchase price may be debited from the designated account of the financial institution 1075.
  • credit processing and currency exchange may be performed only by the online payment institution 1076 instead of the credit card company 1071.
  • the function of the electronic store service organization 103 can be incorporated in the settlement organization 107.
  • the series of processes executed by the server computer 104 that opened the electronic store or the series of processes executed by the store terminal that opened the electronic store itself are CD-R programs that can be executed by the convenience store. It can be recorded on a storage medium such as ⁇ M and provided to those who want to open electronic stores for a fee.
  • a recording medium such as CD-ROM, it can be installed via a network on a computer owned by an electronic store establishment applicant, thereby contributing to the establishment of an electronic store.
  • the online payment institution 10 ⁇ 4 ′ has an encryption program 104 3, a remittance processing program 104 4, a currency exchange DB 103 3, and a store terminal 105 has Equipped with a customer information DB 1032, an online store service service organization 103 has only a store information DB1031 and a Web server, and can send credit requests and notices of credit results to online payment institutions 1 From 0 ⁇ 4 directly between the store terminal 105 and the credit result notification is directly sent to the buyer at the same time, a debit list is sent from the online payment institution 1074, and the price is paid. Pay directly from the online payment institution 1074 to the store terminal 105 Can be.
  • the online payment institution 1074 has the encryption program 1043 and the remittance processing program 1044, the store information DB1031, the customer information DB1032, and the exchange DB. Credit card and credit result notification are sent and received directly from the online payment institution 1704 to the store terminal 105, and the credit result notification is also sent directly to the buyer at the same time.
  • the list can be transmitted from the online payment institution 1074, and the price can be paid directly from the online payment institution 1074 to the store terminal 105.
  • the purchaser of the product at the store can be expanded to many languages, which is an extremely useful effect that the sales volume can be increased. .

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Abstract

It is possible to do commerce simply between an on-line shop and a customer in one of multiple languages. When a customer makes an access to a shop through a buyer terminal and an electronic shop service institution, a language selection screen (201) is first displayed in multiple languages on the buyer terminal. When the customer selects a country or a district, shop screens (221) after the selection are displayed in the corresponding language or some languages including the corresponding language. A server for translation is installed in the electronic shop service institution to translate the contents of the screen in real time as necessary. When the customer, pays for a purchase in the currency optionally selected by the customer the money is transferred to the account of the owner of the shop in the currency specified by the owner through, for example, a credit card company, the electronic shop service institution, and, if necessary, a currency exchange institution.

Description

商取引方法および装置、 システム並びに記録媒体 Commerce method and apparatus, system, and recording medium
技術分野 Technical field
本発明は、 サーバコ ンピュータ上に電子店舗を開設し、 ネ ッ トワーク 明  According to the present invention, an electronic store is opened on a server computer, and a network
を通じて各種の商品の取引を行なう商取引方法および装置並びにシステ 細 Method and Apparatus and System for Trading Various Products through
ムに関するものであり、 特に、 パーソナルコンピュータ等の買い手端末 を使用して商品等を購入する嚓に、 購入者が希望する言語で商品情報等 の商取引に関する情報を買い手端末に提示 (表示または発音) すること により、 使用言語が異なる電子店舗と購入者との間で簡便に商取引を行 なうことができるようにした商取引方法および該方法を実施するための 装置並びにシステムに関するものである。 In particular, when purchasing a product, etc. using a buyer's terminal such as a personal computer, information on commercial transactions such as product information in the language desired by the buyer is presented to the buyer's terminal (display or pronunciation). Accordingly, the present invention relates to a commercial transaction method capable of easily conducting a commercial transaction between an electronic store and a purchaser who use different languages, and an apparatus and a system for performing the method.
背景技術 Background art
最近のィ ン夕ネッ トの普及により、 イン夕ネッ トを通じて各種の商品 を電子的な情報のやり取りによって取引する方法が実現されている。 代表的な方法としては、 米国 「オープンマーケッ ト社」 が U S P 5 7 '2 4 4 2 4号 (日本出願 ; 特開平 1 0— 3 '1 2 4 3 3号) で提案してい るものである。  With the recent widespread use of the Internet, a method of trading various products through electronic information exchange through the Internet has been realized. A typical method is that proposed by the US “Open Market” in USP 57'2244424 (Japanese application; Japanese Patent Application Laid-Open No. 10-3'124333). is there.
しかしながら、 上記米国 「オープンマ一ケヅ ト社」 が提案している電 子商取引方法を含め、 従来において実現されている商取引方法にあって は、 電子店舗が商品情報等の発信に使用している言語が 1つまたは 2つ といった限定されたものになっている。  However, in the commerce methods implemented in the past, including the e-commerce method proposed by the U.S. Open Market Company, e-stores are used to transmit product information, etc. It has a limited language of one or two languages.
このため、 例えば日本語を通常使用言語とする日本人が、 スペイ ン語 で発信されている電子店舗の商品を購入しょう としても、 商品情報自体 が解読できず、 購入を断念せざるを得ないという問題がある。 これは、 電子店舗の出店者側から見れば、 自店舗の商品の購入者が同一使用言語 の購入者に限定されることを意味する。 For this reason, for example, even if a Japanese who usually speaks Japanese tries to purchase a product in an electronic store that is transmitted in Spanish, the product information itself However, there is a problem that the purchase cannot be deciphered and the purchase must be abandoned. This means that, from the standpoint of the electronic store, the purchasers of the merchandise in their own store are limited to those who use the same language.
このような問題の解決策として、 購入者が使用するパーソナルコンビ ュ一夕等の端末に、 複数の言語の翻訳プログラムを組み込んでおく こと が考えられる。 しかし、 翻訳プログラムの数が増えると、 一般の購入者 には経済的な負担が多くなり、 せいぜい 2つ程度の翻訳プログラムを組 み込むに留まり、 商品を購入できる電子店舗が 2つ程度の言語圏に限定 されるという問題を含んでいる。  As a solution to such a problem, it is conceivable to incorporate a translation program in multiple languages into a terminal such as a personal convenience store used by the purchaser. However, as the number of translation programs increases, the economic burden on ordinary buyers increases, and at most only two or more translation programs are incorporated, and there are only two or more electronic stores where products can be purchased. Includes the problem of being limited to the sphere.
本発明は、 このような従来方法の問題点を解決するためになされたも のであり、 その目的は、 購入者に経済的負担を強いることなく、 使用言 語が異なる多数の電子店舗と購入者との間で簡便に商取引を行なうこと ができるようにした商取引方法および該方法を実施するための装置並び にシステムを提供することにある。 発明の開示  The present invention has been made to solve the problems of the conventional method, and has as its object to provide a large number of electronic stores and purchasers who use different languages without imposing an economic burden on the purchaser. It is an object of the present invention to provide a commercial transaction method capable of easily conducting a commercial transaction between the system and a device and a system for performing the method. Disclosure of the invention
本発明による商取引方法は、 1または複数の電子店舗を商取引コンピ ュ一夕上に開設し、 買い手端末との間でネッ トヮ一クを通じて電子的に 商取引を行な^方法において、 前記電子店舗への買い手^末からのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1のステップと、 選択された言語で商品情報を含む商取 引に関する情報をアクセス元の買い手端末に提示する第 2のステツプと を備えたことを特徴とする。  The commercial transaction method according to the present invention is a method for establishing one or more electronic stores over a commercial transaction computer and electronically conducting a commercial transaction with a buyer terminal through a network. The first step that allows the buyer to select the desired language to use for commerce from two or more languages upon access from the buyer to the buyer, and a business transaction that includes product information in the selected language And a second step of presenting information on the buyer terminal at the access source.
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1のス テツプと、 選択された言語を代表言語とする複数の言語で商品情報を含 む商取引に関する情報をアクセス元の買い手端末に提示する第 2のステ ップとを備えたことを特徴とする。 Further, a first step for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal, and the selected language as a representative language. Product information in multiple languages And a second step of presenting information on commercial transactions to the buyer terminal of the access source.
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1のス テツプと、 選択された言語で商品情報を含む商取引に関する情報をァク セス元の買い手端末に提示する第 2のステップと、 提示した商品情報で 示される商品のいずれかに対する買い手端末からの買い注文を受付ける 第 3のステップと、 受付けた買い注文に対する支払い通貨の種別を受付 ける第 4のステップと、 受付けた種別の支払い通貨による購入者の支払 い額を算出し、 アクセス元の買い手端末に提示する第 5のステップとを 備えたことを特徴とする。  In addition, when the electronic terminal is accessed from the buyer terminal, a first step for allowing the purchaser to select a desired language to be used for commercial transactions from two or more languages, and merchandise information in the selected language. The second step of presenting the information on the commercial transaction including the information to the buyer terminal of the accessing source, the third step of accepting a purchase order from the buyer terminal for any of the products indicated by the presented product information, and the accepted purchase The fourth step of accepting the type of payment currency for the order, and the fifth step of calculating the amount paid by the buyer in the accepted type of payment currency and presenting the calculated amount to the buyer terminal of the access source. Features.
また、 前記電子店舗へのアクセス時に、 2以上の言語の中から商取引 に使用する所望の言語を購入者に選択させる第 1のステップと、 選択さ れた言語を代表言語とする複数の言語で商品情報を含む商取引に関する 情報をアクセス元の買い手端末に提示する第 2のステップと、 提示した 商品情報で示される商品のいずれかに対する買い手端末からの買い注文 を受付ける第 3のステップと、 受付けた買い注文に対する支払い通貨の 種別を受付ける第 4のステップと、 受付けた種別の支払い通貨による購 入者の支払い額を算出し、 ア セス元の買い手端末に提示する第 5のス テツプとを備えたことを特徴とする。  A first step of allowing a purchaser to select a desired language to be used for business transactions from two or more languages when accessing the electronic store; and a plurality of languages having the selected language as a representative language. A second step of presenting information on the commercial transaction including the product information to the buyer terminal of the access source; a third step of receiving a purchase order from the buyer terminal for any of the products indicated by the presented product information; The fourth step of accepting the type of payment currency for the purchase order and the fifth step of calculating the amount paid by the buyer in the accepted type of payment currency and presenting it to the buyer terminal of the access source It is characterized by the following.
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1のス テツプと、 選択された言語で商品情報を含む商取引に関する情報をァク セス元の買い手端末に提示する第 2のステップと、 提示した商品情報で 示される商品のいずれかに対する買い手端末からの買い注文を受付ける 第 3のステップと、 受付けた買い注文に対する支払い通貨の種別を受付 ける第 4のステップと、 受付けた種別の支払い通貨による購入者の支払 い額を算出し、 アクセス元の買い手端末に提示する第 5のステップと、 買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認 証されたものについて、 アクセス元の買い手端末の購入者に対し、 決済 機関の指定口座への支払い依頼を発行する第 6のステップと、 前記決済 機関の指定口座への入金額を商品購入元の店舗または電子店舗が予め登 録しておいた種別の通貨の価値に変換し、 商品購入元の店舗または電子 店舗の指定口座に振り込む第 7のステップとを備えたことを特徴とする, また、 前記電子店舗へのアクセス時に、 2以上の言語の中から商取引 に使用する所望の言語を購入者に選択させる第 1のステップと、 選択さ れた言語を代表言語とする複数の言語で商品情報を含む商取引に関する 情報をアクセス元の買い手端末に提示する第 2のステップと、 提示した 商品情報で示される商品のいずれかに対する買い手端末からの買い注文 を受付ける第 3のステップと、 受付けた買い注文に対する支払い通貨の 種別を受付ける第 4のステップと、 受付けた種別の支払い通貨による購 入者の支払い額を算出し、 アクセス元の買い手端末に提示する第 5のス テツプと、 買い手端末からの確認応答を受け、 決済機関による与信を受 けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に 対し、決済機関の指定口座への支払い依頼を発'行する第 6のステップと、 前記決済機関の指定口座への入金額を商品購入元の店舗または電子店舗 が予め登録しておいた種別の通貨の価値に変換し、 商品購入元の店舗ま たは電子店舗の指定口座に振り込む第 7のステップとを備えたことを特 徴とする。 In addition, when the electronic terminal is accessed from the buyer terminal, a first step for allowing the purchaser to select a desired language to be used for commercial transactions from two or more languages, and merchandise information in the selected language. The second step of presenting the information on the commercial transaction including the information to the buyer terminal of the accessing source, the third step of accepting a purchase order from the buyer terminal for any of the products indicated by the presented product information, and the accepted purchase Accepts payment currency type for order The fourth step is to calculate the buyer's payment in the accepted payment currency and present it to the buyer terminal of the access source.The fifth step is to receive an acknowledgment from the buyer terminal. After receiving the credit, the sixth step of issuing a request for payment to the buyer of the buyer terminal of the access source to the designated account of the clearing house for the authenticated one; and A seventh step of converting the deposit amount into a value of a currency of a type previously registered by the store or electronic store of the product purchase and transferring the value to a designated account of the store or electronic store of the product purchase source. A first step of allowing a purchaser to select a desired language to be used for a commercial transaction from two or more languages when accessing the electronic store; and The second step is to present the information on the commercial transaction including the product information in multiple languages to the accessing buyer terminal, and the third step is to accept the purchase order from the buyer terminal for any of the products indicated by the presented product information. Step, a fourth step of accepting the type of payment currency for the received buy order, and a fifth step of calculating the purchaser's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal. After receiving an acknowledgment from the buyer's terminal and receiving credit from the payment institution, it issues a request for payment to the buyer of the accessing buyer's terminal to the designated account of the payment institution for the authenticated one A sixth step of performing the payment, and depositing the amount of money into the designated account of the clearing house into the currency of the type registered in advance by the store or the electronic store from which the product was purchased. And a seventh step in which the value is converted into a value and transferred to the designated account of the store from which the product was purchased or the electronic store.
そして、 前記第 1のステップが、 所望の言語または言語圏を含む国名 または地域名を選択させるステツプから成ることを特徴とする。  Then, the first step comprises a step of selecting a country name or a region name including a desired language or language zone.
また、 前記第 1のステップが、 買い手端末から受信した購入者識別情 報と購入者データベースに登録された購入者識別情報とを照合するステ ップと、 購入者データベースに登録された購入者であれば、 当該購入者 識別情報と共に登録されている言語選択情報を抽出し、 その言語選択情 報に対応する言語で商取引に関する情報をアクセス元の買い手端末に提 示するように指示するステップとから成ることを特徴とする。 In addition, the first step includes a step of determining the buyer identification information received from the buyer terminal. Information and the purchaser identification information registered in the purchaser database, and if the purchaser is registered in the purchaser database, extract the language selection information registered with the purchaser identification information And instructing that the information related to the commercial transaction be presented to the accessing buyer terminal in the language corresponding to the language selection information.
また、 前記第 1のステップが、 買い手端末から受信した送信元ァ ドレ ス、 買い手端末の言語設定情報または電話番号に対応する言語を自動選 択するステップから成ることを特徴とする。  Further, the first step includes a step of automatically selecting a language corresponding to a source address received from the buyer terminal, language setting information of the buyer terminal, or a telephone number.
また、 前記第 2のステップが、 各電子店舗の商品情報を含む商取引に 関する情報のうち文字情報を買い手端末から指定された言語の文字情報 にリアルタイムで翻訳してアクセス元の買い手端末に提示するステップ から成ることを特徴とする。  Further, the second step is to translate, in real time, character information of information on commercial transactions including product information of each electronic store into character information in a language specified by the buyer terminal and present the translated character information to the buyer terminal of the access source. The method comprises the steps of:
また、 前記第 2のステップが、 電子店舗毎に開設された 2以上の言語 の店舗ページのうち買い手端末から指定された言語の店舗ページを選択 し、 該店舗ページの商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示するステツプから成ることを特徴とする。  Further, the second step is to select a store page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and to obtain information on commercial transactions including product information of the store page. Is presented to the buyer terminal of the access source.
また、 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサ一ビス機関のサーバコンピュー夕内に自動開設した'ものである ことを特徴とする。  In addition, the store page monitors the frequency of specifying a language for each electronic store, and automatically opens a store page in the relevant language for each of the electronic stores or the server computer of a service organization for those with a high frequency of specification. 'It is characterized by
また、 前記第 4のステップが、 現在の為替レートをアクセス元の買い 手端末に提示するステツプを含むことを特徴とする。  Further, the fourth step includes a step of presenting the current exchange rate to the buyer terminal of the access source.
また、 本発明の商取引装置は、 商品の購入希望者が使用する買い手端 末からの前記電子店舗へのアクセス時に、 2以上の言語の中から商取引 に使用する所望の言語を購入者に選択させる第 1の手段と、 選択された 言語で商品情報を含む商取引に関する情報をアクセス元の買い手端末に 提示する第 2の手段とを備えたことを特徴とする。 Further, the commercial transaction device of the present invention allows the purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product. The first means, and information about commercial transactions including product information in the selected language is sent to the accessing buyer terminal. And a second means for presenting.
また、 商品の購入希望者が使用する買い手端末からの前記電子店舗へ のアクセス時に、 2以上の言語の中から商取引に使用する所望の言語を 購入者に選択させる第 1の手段と、 選択された言語を代表言語とする複 数の言語で商品情報を含む商取引に関する情報をアクセス元の買い手端 末に提示する第 2の手段とを備えたことを特徴とする。  Also, a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product, And a second means for presenting information on a commercial transaction including product information in a plurality of languages having the representative language as a representative language to the buyer terminal of the access source.
また、 商品の購入希望者が使用する買い手端末からの前記電子店舗へ のアクセス時に、 2以上の言語の中から商取引に使用する所望の言語を 購入者に選択させる第 1の手段と、 選択された言語で商品情報を含む商 取引に関する情報をアクセス元の買い手端末に提示する第 2の手段と、 提示した商品情報で示される商品のいずれかに対する買い手端末からの 買い注文を受付ける第 3の手段と、 受付けた買い注文に対する支払い通 貸の種別を受付ける第 4の手段と、 受付けた種別の支払い通貨による購 入者の支払い額を算出し、 アクセス元の買い手端末に提示する第 5の手. 段とを備えたことを特徴とする。  Also, a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product, Means for presenting information related to a transaction including product information in the language of the buyer to the accessing buyer terminal, and third means for receiving a purchase order from the buyer terminal for any of the products indicated by the provided product information. The fourth means for accepting the type of payment and loan for the received purchase order, and the fifth means for calculating the purchaser's payment amount in the accepted type of payment currency and presenting it to the buyer terminal of the access source. And a step.
また、 商品の購入希望者が使用する買い手端末からの前記電子店舗へ のアクセス時に、 2以上の言語の中から商取引に使用する所望の言語を 購入者に選択させる第 1の手段と、 選択された言語を代表言語とする複 数の言語で商品情報を含む商^引に関する情報をアクセス元の買い手端 末に提示する第 2の手段と、 提示した商品情報で示される商品のいずれ かに対する買い手端末からの買い注文を受付ける第 3の手段と、 受付け た買い注文に対する支払い通貨の種別を受付ける第 4の手段と、 受付け た種別の支払い通貨による購入者の支払い額を算出し、 アクセス元の買 い手端末に提示する第 5の手段とを備えたことを特徴とする。  Also, a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product, Second means for presenting information on a trade including product information in a plurality of languages whose representative language is the buyer's language, and a buyer for any of the products indicated by the provided product information A third means for accepting a buy order from a terminal, a fourth means for accepting the type of payment currency for the accepted buy order, and a payment amount of the buyer in the accepted type of payment currency is calculated, and the purchaser of the access source is calculated. And a fifth means for presenting to a remote terminal.
また、 商品の購入希望者が使用する買い手端末からの前記電子店舗へ のアクセス時に、 2以上の言語の中から商取引に使用する所望の言語を 購入者に選択させる第 1の手段と、 選択された言語で商品情報を含む商 取引に関する情報をアクセス元の買い手端末に提示する第 2の手段と、 提示した商品情報で示される商品のいずれかに対する買い手端末からの 買い注文を受付ける第 3の手段と、 受付けた買い注文に対する支払い通 貸の種別を受付ける第 4の手段と、 受付けた種別の支払い通貨による購 入者の支払い額を算出し、 アクセス元の買い手端末に提示する第 5の手 段と、 買い手端末からの確認応答を受け、 決済機関による与信を受けた 後、認証されたものについて、アクセス元の買い手端末の購入者に対し、 決済機関の指定口座への支払い依頼を発行する第 6の手段と、 前記決済 機関の指定口座への入金額を商品購入元の電子店舗が予め登録しておい た種別の通貨の価値に変換し、 商品購入元の電子店舗の指定口座に振り 込む第 7の手段とを備えたことを特徴とする。 Also, when accessing the electronic store from a buyer terminal used by a purchaser of a product, a desired language to be used for commercial transactions can be selected from two or more languages. One of the first means for the purchaser to select, the second means for presenting information on the transaction including the product information in the selected language to the buyer terminal of the access source, and one of the products indicated by the provided product information A third means for accepting a purchase order from the buyer terminal for the purchase order, a fourth means for accepting the type of payment for the accepted purchase order, and a purchaser's payment amount in a payment currency of the accepted type. Fifth means of presenting to the buyer terminal of the access source, receiving the confirmation response from the buyer terminal, receiving the credit from the payment institution, and then authenticating the authenticated one to the buyer of the buyer terminal of the access source. A sixth means for issuing a payment request to the designated account of the clearing house, and the amount of money deposited into the designated account of the clearing house for the currency of the type registered in advance by the electronic store of the product purchaser. Converted to, it is characterized in that a seventh means Komu pretend to purchase the source of the electronic shop of the designated account.
また、 商品の購入希望者が使用する買い手端末からの前記電子店舗へ のアクセス時に、 2以上の言語の中から商取引に使用する所望の言語を 購入者に選択させる第 1の手段と、 選択された言語を代表言語とする複 数の言語で商品情報を含む商取引に関する情報をアクセス元の買い手端 末に提示する第 2の手段と、 提示した商品情報で示される商品のいずれ かに対する買い手端末からの買い注文を受付ける第 3の手段と、 受付け 广こ買い注文に対する支払い通貨の種別を受付'ける第 4の手段と、 受付け た種別の支払い通貨による購入者の支払い額を算出し、 アクセス元の買 い手端末に提示する第 5の手段と、 買い手端末からの確認応答を受けた 後、 決済機関による与信を受けた後、 認証されたものについて、 ァクセ ス元の買い手端末の購入者に対し、 決済機関の指定口座への支払い依頼 を発行する第 6の手段と、 前記決済機関の指定口座への入金額を商品購 入元の電子店舗が予め登録しておいた種別の通貨の価値に変換し、 商品 購入元の電子店舗の指定口座に振り込む第 7の手段とを備えたことを特 徴とする。 Also, a first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of a product, Second means for presenting information on commercial transactions including product information in multiple languages whose representative language is the representative language to the accessing buyer terminal, and from the buyer terminal for any of the products indicated by the presented product information A third means of accepting the purchase order of the purchaser, a fourth means of accepting the type of payment currency for the broad purchase order, and calculating the payment amount of the buyer in the payment currency of the received type, Fifth means of presenting to buyer terminal, and after receiving confirmation from buyer terminal, receiving credit from payment institution, and authenticating, authenticated buyer terminal A sixth means for issuing a payment request to the designated account of the clearing house to the purchaser, and a method of depositing the deposit amount into the designated account of the clearing house by the electronic store of the product purchaser in advance. It has a seventh means for converting the value into currency and transferring it to the designated account of the electronic store from which the product was purchased. Sign.
そして、 前記第 1の手段が、 所望の言語または言語圏を含む国名また は地域名を選択させる手段から成ることを特徴とする。  Then, the first means comprises means for selecting a country name or a region name including a desired language or language zone.
また、 前記第 1の手段が、 買い手端末から受信した購入者識別情報と 購入者データベースに登録された購入者識別情報とを照合する手段と、 購入者データペースに登録された購入者であれば、 当該購入者識別情報 と共に登録されている言語選択情報を抽出し、 その言語選択情報に対応 する言語で商取引に関する情報をアクセス元の買い手端末に提示するよ うに指示する手段とから成ることを特徴とする。  Further, if the first means is a means for comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, and the purchaser registered in the purchaser data pace, Means for extracting language selection information registered together with the purchaser identification information and instructing the buyer terminal of the access source to present information related to commercial transactions in a language corresponding to the language selection information. And
また、 前記第 1の手段が、 買い手端末から受信した送信元ア ドレス、 買い手端末の言語設定情報または電話番号に対応する言語を自動選択す る手段から成ることを特徴とする。  Further, the first means is characterized by comprising means for automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number.
また、 前記第 2の手段が、 各電子店舗の商品情報を含む商取引に関す る情報のうち文字情報を買い手端末から指定された言語の文字情報にリ アルタイムで翻訳してアクセス元の買い手端末に提示する手段から成る ことを特徴とする。  In addition, the second means translates, in real time, character information from information on commercial transactions including product information of each electronic store into character information in a language specified by the buyer terminal, and accesses the buyer terminal of the access source. Characterized in that it comprises means for presenting.
また、 前記第 2の手段が、 電子店舗毎に開設された 2以上の言語の店 舗ページのうち買い手端末から指定された言語の店舗ページを選択し、 該店舖ページの齒品情報を含む商取引に関する情報をアクセス元の買い 手端末に提示する手段から成ることを特徴とする。  In addition, the second means selects a store page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and includes a commercial transaction including tooth information of the store-specific page. And means for presenting information on the buyer terminal of the access source.
また、 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサ一バコンピュー夕内に自動開設したものである ことを特徴とする。  The store page monitors the frequency of specifying a language for each electronic store and automatically opens a store page in the relevant language for each electronic store or a server computer at a service organization for those with a high frequency of specification. There is a feature.
また、 前記第 4の手段が、 現在の為替レートをアクセス元の買い手端 末に提示する手段を含むことを特徴とする。 本発明の商取引システムは、 商品の購入希望者が使用する複数の買い 手端末と、 1または複数の電子店舗を開設し、 前記買い手端末との間で のネッ トワークを通じた通信により電子的に商取引を行なうサ一バコン ピュー夕を備え、 Further, the fourth means includes means for presenting the current exchange rate to the buyer terminal of the access source. The commerce system of the present invention establishes a plurality of buyer terminals used by a purchaser of a product and one or more electronic stores, and conducts a commerce transaction electronically by communicating with the buyer terminal via a network. With a computer
前記サ一バコンピュー夕が、 前記買い手端末からの前記電子店舗へのァ クセス時に、 2以上の言語の中から商取引に使用する所望の言語を購入 者に選択させる第 1の手段と、 選択された言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段とを備え たことを特徴とする。 First means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when the server terminal accesses the electronic store from the buyer terminal; A second means for presenting information on a commercial transaction including product information in a language to a buyer terminal of an access source.
また、 前記サ一バコンピュー夕が、  In addition, the server computer is
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、 選択された言語を代表言語とする複数の言語 で商品情報を含む商取引に関する情報をアクセス元の買い手端末に提示 する第 2の手段とを備えたことを特徴とする。 A first means for allowing a purchaser to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; and A second means for presenting information related to a commercial transaction including product information in a plurality of languages whose representative language is the language to the accessing buyer terminal.
また、 前記サ一バコンピュー夕が、  In addition, the server computer is
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、 選択'された言語で商品情報を含む商取引に関 する情報をアクセス元の買い手端末に提示する第 2の手段と、 提示した 商品情報で示される商品のいずれかに対する買い手端末からの買い注文 を受付ける第 3の手段と、 受付けた買い注文に対する支払い通貨の種別 を受付ける第 4の手段と、 受付けた種別の支払い通貨による購入者の支 払い額を算出し、 アクセス元の買い手端末に提示する第 5の手段とを備 えたことを特徴とする。 A first means for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; A second means for presenting information on the commercial transaction including the product information to the accessing buyer terminal in the selected language, and a third means for receiving a buying order from the buyer terminal for any of the products indicated by the presented product information. Means, a fourth means for receiving the type of payment currency for the received buy order, a fifth means for calculating the amount paid by the buyer in the received type of payment currency, and presenting it to the buyer terminal of the access source. It is characterized by having.
また、 前記サ一バコ ンピュー夕が、 商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、 選択された言語を代表言語とする複数の言語 で商品情報を含む商取引に関する情報をアクセス元の買い手端末に提示 する第 2の手段と、 提示した商品情報で示される商品の.いずれかに対す る買い手端末からの買い注文を受付ける第 3の手段と、 受付けた買い注 文に対する支払い通貨の種別を受付ける第 4の手段と、 受付けた種別の 支払い通貨による購入者の支払い額を算出し、 アクセス元の買い手端末 に提示する第 5の手段と備えたことを特徴とする。 In addition, the server computer evening A first means for allowing a purchaser to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; and The second means for presenting information on commercial transactions including product information in a plurality of languages represented by the language to the accessing buyer terminal, and from the buyer terminal for any of the products indicated by the presented product information The third means for accepting the purchase order of the buyer, the fourth means for accepting the type of payment currency for the received purchase order, and the amount of payment of the buyer in the payment currency of the accepted type is calculated, and the buyer terminal of the access source is calculated. And a fifth means for presenting the information.
また、 前記サーバコンピュータが、  Also, the server computer may include:
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、 選択された言語で商品情報を含む商取引に関 する情報をアクセス元の買い手端末に提示する第 2の手段と、 提示した 商品情報で示される商品のいずれかに対する買い手端末からの買い注文 を受付ける第 3の手段と、 受付けた買い注文に対する支払い通貨の種別 を受付ける第 4の手段と、 受付けた種別の支払い通貨による購入者の支 払い額を算出し、 アクセス元の買い手端末に提示する第 5の手段と、 買 い手 末からの確認応答を受け、 決済機関によ ¾与信を受けた後、 認証 されたものについて、 アクセス元の買い手端末の購入者に対し、 決済機 関の指定口座への支払い依頼を発行する第 6の手段と、 前記決済機関の 指定口座への入金額を商品購入元の電子店舗が予め登録しておいた種別 の通貨の価値に変換し、 商品購入元の電子店舗の指定口座に振り込む第 7の手段とを備えたことを特徴とする。 A first means for allowing a purchaser to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; and A second means for presenting information on a commercial transaction including product information in a language to the buyer terminal of the access source, and a third means for receiving a purchase order from the buyer terminal for any of the products indicated by the presented product information A fourth means for receiving the type of payment currency for the received buy order, a fifth means for calculating the purchaser's payment amount in the received type of payment currency, and presenting it to the buyer terminal of the access source; After receiving an acknowledgment from the buyer's terminal and receiving credit from the payment institution, the authenticated one is provided to the buyer of the accessing buyer's terminal, and the payment to the designated account of the payment institution is made. The sixth means for issuing a purchase request, and converting the deposit amount to the designated account of the clearing house into the value of the currency of the type registered in advance by the electronic store of the product purchaser, And a seventh means for transferring money to a designated account.
また、 前記サーバコンピュータが、  Also, the server computer may include:
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、 選択された言語を代表言語とする複数の言語 で商品情報を含む商取引に関する情報をアクセス元の買い手端末に提示 する第 2の手段と、 提示した商品情報で示される商品のいずれかに対す る買い手端末からの買い注文を受付ける第 3の手段と、 受付けた買い注 文に対する支払い通貨の種別を受付ける第 4の手段と、 受付けた種別の 支払い通貨による購入者の支払い額を算出し、 アクセス元の買い手端末 に提示する第 5の手段と、 買い手端末からの確認応答を受け、 決済機関 による与信を受けた後、 認証されたものについて、 アクセス元の買い手 端末の購入者に対し、 決済機関の指定口座への支払い依頼を発行する第 6の手段と、 前記決済機関の指定口座への入金額を商品購入元の電子店 舗が予め登録しておいた種別の通貨の価値に変換し、 商品購入元の電子 店舗の指定口座に振り込む第 7の手段とを備えたことを特徴とする。 そして、 前記第 1の手段が、 Access to the electronic store from the buyer terminal used by the purchaser of the product First, the first means for the buyer to select a desired language to be used for commerce from among two or more languages, and information on commerce including product information in a plurality of languages represented by the selected language. Second means for presenting to the buyer terminal of the access source, third means for accepting a purchase order from the buyer terminal for any of the products indicated by the presented product information, and payment currency for the received purchase order The fourth means for accepting the type of payment, the fifth means for calculating the buyer's payment in the payment currency of the accepted type, and presenting it to the buyer terminal of the access source, and receiving the confirmation response from the buyer terminal, After receiving the credit from the institution, a sixth means for issuing a payment request to the buyer of the accessing terminal to the buyer of the terminal for the authenticated one, and A method of converting the deposit amount into the designated account of the purchasing organization into a value of a currency of the type registered in advance by the electronic store of the product purchaser and transferring the value to the designated account of the electronic store of the product purchase source. It is characterized by having. And the first means,
所望の言語または言語圏を含む国名または地域名を選択させる手段から 成ることを特徴とする。 It is characterized by comprising means for selecting a country name or a region name including a desired language or language zone.
また、 前記第 1の手段が、 買い手端末から受信した購入者識別情報と 購入者データベースに登録された購入者識別情報とを照合する手段と、 購入者データベースに登録された購入者であれば、 当該購入 ¾識別情報 と共に登録されている言語選択情報を抽出し、 その言語選択情報に対応 する言語で商取引に関する情報をアクセス元の買い手端末に提示するよ うに指示する手段とから成ることを特徴とする。  Further, if the first means is a means for comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, and the purchaser registered in the purchaser database, Means for extracting the registered language selection information together with the purchase ¾ identification information, and instructing the buyer terminal of the access source to present information on the commercial transaction in the language corresponding to the language selection information. I do.
また、 前記第 1の手段が、 買い手端末から受信した送信元アドレス、 買い手端末の言語設定情報または電話番号に対応する言語を自動選択す る手段から成ることを特徴とする。  Further, the first means is characterized by comprising means for automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number.
また、 前記第 2の手段が、 各電子店舗の商品情報を含む商取引に関す る情報のうち文字情報を買い手端末から指定された言語の文字情報にリ アルタイムで翻訳してアクセス元の買い手端末に提示する手段から成る ことを特徴とする。 Further, the second means relates to a commercial transaction including product information of each electronic store. And means for translating character information from the buyer terminal into character information in a language designated by the buyer terminal in real time and presenting it to the buyer terminal of the access source.
また、 前記第 2の手段が、 電子店舗毎に開設された 2以上の言語の店 舗ページのうち買い手端末から指定された言語の店舗ページを選択し、 該店舗ページの商品情報を含む商取引に関する情報をアクセス元の買い 手端末に提示する手段から成ることを特徴とする。  Further, the second means selects a store page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and relates to a commercial transaction including product information of the store page. It comprises means for presenting information to the buyer terminal of the access source.
また、 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサ一バコンピュー夕内に自動開設したものである ことを特徴とする。  The store page monitors the frequency of specifying a language for each electronic store and automatically opens a store page in the relevant language for each electronic store or a server computer at a service organization for those with a high frequency of specification. There is a feature.
また、 前記第 4の手段が、 現在の為替レートをアクセス元の買い手端 末に提示する手段を含むことを特徴とする。  Further, the fourth means includes means for presenting the current exchange rate to the buyer terminal of the access source.
本発明の商取引用の記録媒体は、 電子店舗への買い手端末からのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の処理と、 選択された言語で商品情報を含む商取引に 関する情報をアクセス元の買い手端末に提示する第 2の処理とを含むコ ンビュー夕が読み取り可能なプログラムが記録されていることを特徴と する。 '  The commercial transaction recording medium of the present invention includes a first process for allowing a purchaser to select a desired language to be used for a commercial transaction from two or more languages when an electronic store is accessed from a buyer terminal. And a second process of presenting information on the commercial transaction including the product information to the buyer terminal of the access source in a given language. '
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1の処 理と、 選択された言語を代表言語とする複数の言語で商品情報を含む商 取引に関する情報をアクセス元の買い手端末に提示する第 2の処理とを 含むコンピュータが読み取り可能なプログラムが記録されていることを 特徴とする。  Further, a first process for causing the purchaser to select a desired language to be used for commercial transactions from two or more languages when the electronic store is accessed from the buyer terminal, and that the selected language is a representative language. A computer-readable program including a second process of presenting information related to a commercial transaction including product information in a plurality of languages to a buyer terminal of an access source.
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1 の処 理と、 選択された言語で商品情報を含む商取引に関する情報をアクセス 元の買い手端末に提示する第 2の処理と、 提示した商品情報で示される 商品のいずれかに対する買い手端末からの買い注文を受付ける第 3の処 理と、 受付けた買い注文に対する支払い通貨の種別を受付ける第 4の処 理と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァ クセス元の買い手端末に提示する第 5の処理とを含むコ ンピュータが読 み取り可能なプログラムが記録されていることを特徴とする。 When accessing the electronic store from a buyer terminal, two or more words are used. A first process for prompting the buyer to select a desired language to be used for commerce from among words, and a second process for presenting information on commerce including product information in the selected language to the buyer terminal of the access source. A third process for accepting a buy order from a buyer terminal for any of the products indicated by the presented product information; a fourth process for accepting the type of payment currency for the accepted buy order; and A computer readable program including a fifth process of calculating a purchaser's payment amount in a payment currency and presenting it to an access source buyer terminal is recorded.
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1の処 理と、 選択された言語を代表言語とする複数の言語で商品情報を含む商 取引に関する情報をアクセス元の買い手端末に提示する第 2の処理と、 提示した商品情報で示される商品のいずれかに対する買い手端末からの 買い注文を受付ける第 3の処理と、 受付けた買い注文に対する支払い通 貸の種別を受付ける第 4の処理と、 受付けた種別の支払い通貨による購 入者の支払い額を算出し、 アクセス元の買い手端末に提示する第 5の処 理とを含むコンビユー夕が読み取り可能なプログラムが記録されている ことを特徴とする。  Further, a first process for causing the purchaser to select a desired language to be used for commercial transactions from two or more languages when the electronic store is accessed from the buyer terminal, and that the selected language is a representative language. The second process is to present to the accessing buyer terminal information about the transaction including the product information in multiple languages, and the third process is to accept the purchase order from the buyer terminal for any of the products indicated by the presented product information. And the fourth process of accepting the type of payment and loan for the received purchase order, and the fifth process of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the buyer terminal of the access source And a program readable by a combination including the processing.
ま 、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1の処 理と、 選択された言語で商品情報を含む商取引に関する情報をアクセス 元の買い手端末に提示する第 2の処理と、 提示した商品情報で示される 商品のいずれかに対する買い手端末からの買い注文を受付ける第 3の処 理と、 受付けた買い注文に対する支払い通貨の種別を受付ける第 4の処 理と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァ クセス元の買い手端末に提示する第 5の処理と、 買い手端末からの確認 応答を受け、決済機関による与信を受けた後、認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決済機関の指定口座への支払 い依頼を発行する第 6の処理と、 前記決済機関の指定口座への入金額を 商品購入元の店舗または電子店舗が予め登録しておいた種別の通貨の価 値に変換し、 商品購入元の店舗または電子店舗の指定口座に振り込む第 7の処理とを含むコンピュー夕が読み取り可能なプログラムが記録され ていることを特徴とする。 Further, a first process for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal, and merchandise information in the selected language. The second process of presenting information on the commercial transaction including the information to the accessing buyer terminal, the third process of receiving a purchase order from the buyer terminal for any of the products indicated by the presented product information, and the received purchase order 4th process for accepting the type of payment currency for payment, 5th process for calculating the amount paid by the buyer in the accepted type of payment currency, and presenting it to the buyer terminal at the access source, and confirmation from the buyer terminal After receiving the response and receiving the credit by the clearing house, for the authenticated one, issue a payment request to the buyer of the buyer terminal of the access source to the designated account of the clearing house, and The payment amount to the designated account of the settlement institution is converted into the value of the currency of the type registered in advance by the store or electronic store of the product purchaser and transferred to the designated account of the store or electronic store of the product purchaser. A program readable by a computer including the steps of (a) and (b) is recorded.
また、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言 語の中から商取引に使用する所望の言語を購入者に選択させる第 1の処 理と、 選択された言語を代表言語とする複数の言語で商品情報を含む商 取引に関する情報をアクセス元の買い手端末に提示する第 2の処理と、 提示した商品情報で示される商品のいずれかに対する買い手端末からの 買い注文を受付ける第 3の処理と、 受付けた買い注文に対する支払い通 貸の種別を受付ける第 4の処理と、 受付けた種別の支払い通貨による購 入者の支払い額を算出し、 アクセス元の買い手端末に提示する第 5の処 理と、 買い手端末からの確認応答を受け、 決済機関による与信を受けた 後、認証されたものについて、アクセス元の買い手端末の購入者に対し、 決済機関の指定口座への支払い依頼を発行する第 6の処理と、 前記決済 機関の指定口座への入金額を商品購入元の店舗または電子店舗が予め登 録しておいた種別の通貨の価値に変換し、 商品購入元の店舗または電子 店舗の指定口座に振り込む第 7の処理とを含むコンピュータが読み取り 可能なプログラムが記録されていることを特徴とする。  Further, a first process for causing the purchaser to select a desired language to be used for commercial transactions from two or more languages when the electronic store is accessed from the buyer terminal, and that the selected language is a representative language. The second process is to present to the accessing buyer terminal information about the transaction including the product information in multiple languages, and the third process is to accept the purchase order from the buyer terminal for any of the products indicated by the presented product information. And the fourth process of accepting the type of payment and loan for the received purchase order, and the fifth process of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the buyer terminal of the access source After processing and receiving an acknowledgment from the buyer's terminal, receiving credit from the payment institution, and authenticating, to the buyer of the accessing buyer's terminal, the designated account of the payment institution The sixth processing for issuing a payment request for the above, and converting the deposit amount to the designated account of the payment institution into the value of the currency of the type registered in advance by the store or electronic store of the product purchase, and purchasing the product A computer-readable program including a seventh process of transferring a designated account of the original store or the electronic store is recorded.
そして、 前記第 1の処理が、 所望の言語または言語圏を含む国名また は地域名を選択させるステツプから成ることを特徴とする。  Then, the first processing comprises a step of selecting a country name or a region name including a desired language or language zone.
また、 前記第 1の処理が、 買い手端末から受信した購入者識別情報と 購入者データベースに登録された購入者識別情報とを照合する処理と、 購入者データべ一スに登録された購入者であれば、 当該購入者識別情報 と共に登録されている言語選択情報を抽出し、 その言語選択情報に対応 する言語で商取引に関する情報をアクセス元の買い手端末に提示するよ うに指示する処理とから成ることを特徴とする。 Further, the first process is a process of comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, If the purchaser is registered in the purchaser database, the registered language selection information is extracted together with the purchaser identification information, and the information on the commercial transaction in the language corresponding to the language selection information is accessed by the buyer. And a process of instructing the terminal to present it to the terminal.
また、 前記第 1の処理が、 買い手端末から受信した送信元アドレス、 買い手端末の言語設定情報または電話番号に対応する言語を自動選択す る処理から成ることを特徴とする。  Further, the first process is characterized by comprising a process of automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number.
また、 前記第 2の処理が、 各電子店舗の商品情報を含む商取引に関す る情報のうち文字情報を買い手端末から指定された言語の文字情報にリ アルタイムで翻訳してアクセス元の買い手端末に提示する処理から成る ことを特徴とする。  Further, the second processing is to translate, in real time, the character information of the information related to the commercial transaction including the product information of each electronic store into the character information in the language specified by the buyer terminal, and to access the buyer terminal of the access source. It is characterized by comprising the processing presented in (1).
また、 前記第 2の処理が、 電子店舗毎に開設された 2以上の言語の店 舗ページのうち買い手端末から指定された言語の店舖ページを選択し、 該店舗ページの商品情報を含む商取引に関する情報をアクセス元の買い 手端末に提示する処理から成ることを特徴とする。  Further, the second process selects a store financing page in a language specified from a buyer terminal among store pages in two or more languages established for each electronic store, and relates to a commercial transaction including product information of the store page. It is characterized by the process of presenting information to the buyer terminal of the access source.
また、 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサーバコンピュータ内に自動開設したものである ことを特徴とする。 '  In addition, the store page monitors the frequency of specifying a language for each electronic store, and automatically opens a store page in the relevant language in each electronic store or a server computer of a service institution with a high frequency of specification. It is characterized by. '
また、 前記第 4の処理が、 現在の為替レートをアクセス元の買い手端 末に提示する処理を含むことを特徴とする。  Further, the fourth process includes a process of presenting the current exchange rate to the buyer terminal of the access source.
なお、 本発明で取引対象になる商品とは、 形状を持っている物品のほ かに、音楽ソフ ト、 コンピュータソフ ト、映像デ一夕などのコンテンッ、 さらには役務などのサービスを含むものである。 図面の簡単な説明 第 1図は、 本発明の商取引方法を適用したシステムの一実施の形態を 示すシステム構成図である。 The goods to be dealt with in the present invention include not only articles having a shape but also contents such as music software, computer software, video data, and services such as services. BRIEF DESCRIPTION OF THE FIGURES FIG. 1 is a system configuration diagram showing one embodiment of a system to which a commercial transaction method of the present invention is applied.
第 2図は、 本発明において買い手端末に表示される言語選択画面の第 1の例を示す図である。  FIG. 2 is a diagram showing a first example of a language selection screen displayed on a buyer terminal in the present invention.
第 3図は、 本発明において買い手端末に表示される言語選択画面の第 2の例を示す図である。  FIG. 3 is a diagram showing a second example of the language selection screen displayed on the buyer terminal in the present invention.
第 4図は、 本発明において買い手端末に表示される言語選択画面の第 3の例を示す図である。  FIG. 4 is a diagram showing a third example of the language selection screen displayed on the buyer terminal in the present invention.
第 5図は、 本発明において、 購入者が指定した言語での商品情報を提 供する仕組みの例を示す図である。  FIG. 5 is a diagram showing an example of a mechanism for providing product information in a language specified by a purchaser in the present invention.
第 6図は、 購入者が指定した言語での店舗ページを自動開設する仕組 みの例を示す図である。  FIG. 6 is a diagram showing an example of a mechanism for automatically opening a store page in a language specified by a purchaser.
第 7図は、 電子店舗サービス機関のサ一バコンピュー夕、 店舗端末及 ぴ買い手端末において送受される情報の例を示す図である。  FIG. 7 is a diagram showing an example of information transmitted and received at a server computer, a store terminal, and a buyer terminal of an electronic store service organization.
第 8図は、 電子店舖サービス機関内に設けられるデータベースの内容 の例を示す図である。  FIG. 8 is a diagram showing an example of the contents of a database provided in an electronic store maker service organization.
第 9図は、 本発明における商取引手順の概要を示すフローチヤ一卜で め^ ) o  FIG. 9 is a flowchart showing an outline of a commercial transaction procedure in the present invention ^) o
第' 1 0図は、 第 9図の続きを示すフローチャートである。  FIG. 10 is a flowchart showing a continuation of FIG.
第 1 1図は、 買い手が指定した言語を代表言語とする複数の言語で商 品情報を表示した画面の例を示す図である。  FIG. 11 is a diagram showing an example of a screen displaying product information in a plurality of languages whose representative language is the language specified by the buyer.
第 1 2図は、 商品情報の表示例を示す図である。  FIG. 12 is a diagram showing a display example of product information.
第 1 3図は、 買い注文を行なう時の画面の遷移例を示す図である。 第 1 4図は、 買い注文に対する決済確認画面の例を示す図である。 第 1 5図は、 店舗端末における処理の詳細を示すフローチヤ一トであ る。 第 1 6図は、 電子店舗サービス機関内におけるサーバコンピュー夕の 処理の詳細を示すフローチヤ一トである。 FIG. 13 is a diagram showing a transition example of a screen when a buy order is made. FIG. 14 is a diagram showing an example of a settlement confirmation screen for a buy order. FIG. 15 is a flowchart showing details of the processing in the store terminal. FIG. 16 is a flowchart showing details of the processing of the server computer in the electronic store service organization.
第 1 7図は、 商品の購入に伴う通貨の流れの例を示す図である。  FIG. 17 is a diagram showing an example of a flow of currency accompanying purchase of a product.
第 1 8図は、 決済機関の他の構成例を示す図である。  FIG. 18 is a diagram showing another configuration example of the settlement institution.
第 1 9図は、 決済機関のさらに他の構成例を示す図である。  FIG. 19 is a diagram showing still another configuration example of the settlement institution.
第 2 0図は、 決済機関のさらに他の構成例を示す図である。 発明を実施するための最良の形態  FIG. 20 is a diagram showing still another configuration example of the settlement institution. BEST MODE FOR CARRYING OUT THE INVENTION
以下、 添付図面を参照して本発明の実施形態を詳細に説明する。  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
第 1図は、 本発明の商取引方法を適用したシステムの一実施の形態を 示すシステム構成図であり、 世界的なネッ トワークであるイ ン夕ネッ ト FIG. 1 is a system configuration diagram showing an embodiment of a system to which the commercial transaction method of the present invention is applied.
1 0 1に接続され、 1ないし複数の電子店舗 1 0 2を電子店舗を開設し たサービス機関 1 0 3内のサ一バコンピュー夕 1 0 4と、 商品の販売者 が使用する複数の店舗端末 1 0 5 a〜 1 0 5 cと、 商品の購入者が使用 する複数の買い手端末 (買い手端末) 1 0 6〜 1 0 6 cと、 商品の売主 (店舗) と買い手との間で売買代金の決済を行なう決済機関 1 0 7 とを 備えている。 Server computer 104 in service institution 103 that is connected to 101 and has established one or more electronic stores 102 and one or more electronic stores, and multiple store terminals used by merchandise sellers 105 a to 105 c, multiple buyer terminals (buyer terminals) 106 to 106 c used by the buyer of the product, and trading value between the seller (store) and buyer of the product And a clearing house 107 that makes payments.
この実施形態では、 複数の店舗端末 1 0 5 a〜 1 0 5 cのうち、 C社 の店舖端末 1 0 5 c'はサ一バコンピュ一夕 (図示せず) を内蔵し、 その 中に自社独自の電子店舗を開設し、 A, B社についてはサーバコンビュ 一夕 1 0 4の電子店舗 1 0 2の中に自社の電子店舗を開設している例を 示している。 A, B社の店舗端末 1 0 5 a , 1 0 5 bでは、 サーバコン ピュー夕 1 0 4の電子店舗 1 0 2にアクセスして自社の販売商品に関す る情報を更新 (登録、 削除) したり、 買い注文があった商品の発注書等 をサーバコンピュータ 1 0 4から電子メールで受け取ることができる。 また、 C社の店舗端末 1 0 5 cは、 イ ン夕ネッ ト 1 0 4を介した買い手 端末 1 0 6 a〜 1 0 6 cからのアクセスに対し、 自社販売商品の情報を 送信し、 買い注文に応じて電子店舗サービス機関 1 0 3のサーバコンビ ユー夕 1 0 4に与信依頼を行なった り、 売買代金の決済依頼等の処理を 行なう。 In this embodiment, among the plurality of store terminals 105a to 105c, the store terminal 105c 'of Company C has a built-in server computer (not shown), and its own company It shows an example of opening its own electronic store, and for companies A and B, the company has opened its own electronic store in the electronic store 102 at 104 on the server convenience store. Company A and B store terminals 105a and 105b access the electronic store 102 at the server computer 104 to update (register and delete) information about their products for sale. It is possible to receive a purchase order or the like of a product for which a purchase order has been received from the server computer 104 by e-mail. In addition, the store terminal 105 c of Company C is a buyer via the Internet 104. In response to access from terminals 106a to 106c, information on products sold in-house is transmitted, and a credit request is made to server combination user 104 of electronic store service organization 103 in response to a purchase order. In addition, it processes settlement requests for trading value.
また、 複数の買い手端末 1 0 6 a〜 1 0 6 cのうち 1 0 6 a , 1 0 6 bは例えばパーソナルコンピュータなどのイ ン夕ネッ ト 1 0 1に接続可 能な情報機器で構成され、 また 1 0 6 cはイ ン夕ネヅ ト 1 0 1に接続可 能な携帯電話機で構成されている例を示している。 これらの買い手端末 1 0 6 a〜 1 0 6 cは、 電子店舖サ一ビス機関 1 0 3のサーバコンビュ 一夕 1 0 4の電子店舗 1 0 2または C社が運用する店舗端末 1 0 5 C内 の電子店舗にアクセスして販売対象の商品情報を画面に表示し、 購入希 望の商品に対する買い注文を行なったり、 商品の代金支払い要請書等を 電子メ一ルで受け取ることができる。  Of the plurality of buyer terminals 106a to 106c, 106a and 106b are composed of information devices such as personal computers that can be connected to the Internet 101. Reference numeral 106c denotes an example in which the portable telephone is connectable to the internet 101. These buyer terminals 106a to 106c are server stores of the electronic store financing service organization 103 electronic store 101 of the store 104 or store terminals operated by the company C 105c. You can access information on the products to be sold on the screen by accessing the e-store inside the store, place an order for a product you want to purchase, or receive an e-mail with a payment request for the product.
決済機関 1 0 7は、 クレジッ ト会社あるいは銀行など商品の売買代金 の決済を行なう機関であるが、 この実施形態では、 商品の売主が受取り を希望する通貨と買主が支払いを希望する通貨が異なる場合でも、 通貨 価値の交換を現在の為替レー 卜に従って行ない、 商品の売買代金を売主 に支払う通貨交換機関を含ませている。  The settlement institution 107 is an institution that settles the trading value of a product such as a credit company or a bank. In this embodiment, the currency that the seller of the product wants to receive is different from the currency that the buyer wants to pay Even in such cases, the exchange of currency values is carried out according to the current exchange rate, and a currency exchange agency that pays the seller for goods is included.
第 2図は、 本発明において、 買 手端末 1 0 6 a〜 l 0 6 cの表示部 に表示される言語選択画面の第 1の例を示す図である。  FIG. 2 is a diagram showing a first example of a language selection screen displayed on the display unit of the buyer terminals 106a to 106c in the present invention.
買い手端末 1 0 6 a〜 1 0 6 cが電子店舗サービス機関 1 0 3のサ一 バコンピュー夕 1 0 4の電子店舗 1 0 2または C社が運用する店舗端末 1 0 5 c内の電子店舗にアクセスすると、 サーバコンピュー夕 1 0 4ま たは店舗端末 1 0 5 cから第 2図 ( a ) に示すような言語選択画面 2 0 1をアクセス元の買い手端末 1 0 6の表示部に表示させる画面情報が送 信される。 第 2図 ( a ) の例では、 A社の電子店舗にアクセスした場合に、 複数 の国の国旗ォブジェク ト 2 0 2〜 2 0 7を並列に表示し、 かつ買い手が 希望する言語を選択させるためにそれそれの国で使用されている言語に よる案内メ ヅセージ 2 0 8〜 2 1 3を表示し、 いずれかの国旗オブジェ ク トのマウスクリ ック操作によって、 希望する言語を選択する例を示し ている。 Buyer terminals 106a to 106c are connected to electronic store service organization 103 computer computer 104 electronic store 100 or store terminal operated by Company C. Upon access, a language selection screen 201 as shown in Fig. 2 (a) is displayed on the display of the buyer terminal 106 as the access source from the server computer 104 or the store terminal 105c. Screen information to be sent is sent. In the example of Fig. 2 (a), when accessing the electronic store of Company A, the flag objects 202 to 207 of multiple countries are displayed in parallel, and the buyer can select the desired language. For example, a message in the language 208 used in each country is displayed, and an example of selecting the desired language by clicking the mouse on one of the flag objects is displayed. Is shown.
例えば、 日本国の国旗オブジェク ト 2 0 2に対しては、 「いらっしゃ いませ、 日本語の方はこちらをクリ ックしてください。 」 といった日本 語の案内メ ッセージ 2 0 8が表示されている。 米国の国旗オブジェク ト 2 0 3についても英語の案内メ ヅセージ 2 0 9が表示されている。  For example, for a Japanese flag object 202, a Japanese guidance message 208, such as "Welcome, click here for Japanese," is displayed. ing. An English guide message 209 is also displayed for the US flag object 203.
そこで、 例えば日本国の国旗オブジェク ト 2 0 2を買い手がク リ ック すると、 第 2図 ( b ) のように日本語表記による A社の店舗画面 2 2 1 がサ一バコンピュー夕 1 0 4から送信され、 アクセス元の買い手端末 1 0 6の表示部に表示される。  So, for example, when the buyer clicks on the flag object 202 of Japan, the store screen 222 of Company A in Japanese notation as shown in Fig. 2 (b) is displayed on the server computer. And is displayed on the display unit of the buyer terminal 106 of the access source.
このように商取引のために買い手が希望する言語を、 国旗オブジェク トの選択操作によって決定することにより、 文字を解読しながら言語を 選択する場合に比べ、 言語選択のための操作を簡単かつ迅速に実施する ことができる。  In this way, by determining the language desired by the buyer for the commercial transaction by selecting the flag object, the operation for selecting the language can be performed easily and quickly compared to the case where the language is selected while decoding the characters. Can be implemented.
この ¾合、 世界の全ての国の国旗オブジェク ト 1つの画面に表示す ることは実用的でないため、 言語選択画面を階層化し、 最上層の画面で は、 英語圏、 スペイン語圏、 アラビア語圏、 ポルトガル語圏などの言語 圏を選択させ、 その下位階層の画面で買い手に最も適切な言語を選択さ せるようにしてもよい。  In this case, it is not practical to display the flag objects of all the countries of the world on one screen, so the language selection screen is hierarchized and the top screen is English-speaking, Spanish-speaking, and Arabic. It is also possible to make the user select a language zone, such as a country zone or a Portuguese-speaking country, and let the buyer select the most appropriate language on the screen of the lower hierarchy.
また、 国旗オブジェク トに代えて、 世界地図を表示し、 その中から国 名あるいは地域名を選択させ、 その国名または地域名に対応する言語を 決定するようにしてもよい。 また、 国旗オブジェク トまたは世界地図で言語を選択させようとして も、 その画面自体が何をすべきものであるかが買い手に理解できず、 買 い手は次の操作を行なうことができなくなる恐れがある。 このような場 合には、 例えば国連公用語として採用されている複数の言語を代表的に 同時に表示し、 言語選択を行なうべき画面であることを知らせるように するなどの対策を採用すればよい。 Alternatively, instead of the flag object, a world map may be displayed, a country name or a region name may be selected from the world map, and the language corresponding to the country name or the region name may be determined. Also, if you try to select a language on a flag object or a world map, the buyer may not understand what the screen itself should be and may not be able to perform the next operation. is there. In such a case, measures such as displaying multiple languages adopted as UN official languages at the same time and indicating that the screen should be used for language selection may be adopted. .
第 3図は、 買い手端末 1 0 6 a〜 1 0 6 cの表示部に表示される言語 選択画面の第 2の例を示す図である。  FIG. 3 is a diagram showing a second example of the language selection screen displayed on the display unit of buyer terminals 106a to 106c.
ここでは、 第 2図の例における国旗オブジェク ト 3 0 3〜 3 0 8のみ を表示し、いずれかの国旗オブジェク トのマウスクリ ツク操作によって、 希望する言語を選択する例を示している。  Here, an example is shown in which only the flag objects 303 to 308 in the example of FIG. 2 are displayed, and the desired language is selected by clicking the mouse on any one of the flag objects.
この例では、 例えば日本国の国旗オブジェク ト 3 0 3を買い手がク リ ックすると、 第 3図 ( b ) のように日本語表記による A社の店舗画面 3 0 2の情報がサ一バコンピュー夕 1 0 4から送信され、 アクセス元の買 い手端末 1 0 6の表示部に表示される。  In this example, for example, when the buyer clicks the flag object 303 of Japan, the information on the store screen 302 of Company A written in Japanese is displayed on the server computer as shown in Fig. 3 (b). It is transmitted from evening 104 and displayed on the display of the buyer terminal 106 of the access source.
第 4図は、 買い手端末 1 0 6 a〜 l 0 6 cの表示部に表示される言語 選択画面の第 3の例を示す図である。  FIG. 4 is a diagram showing a third example of the language selection screen displayed on the display unit of buyer terminals 106a to 106c.
ここでは、 言語選択画面 4 0 1の一部に言語選択ボタン 4 0 4が表示 され、 この言語選択ボ'夕ン 4 0 4をクリ ックするたびに、 表示窓' 4 0 5 内に表示される国名 (あるいは言語名) が切替えられる。 例えば、 第 4 図 ( a ) の表示窓 4 0 5内に表示されている国名が 「X X X X」 の状態 から言語選択ボタン 4 0 4をク リ ヅク操作すると、 第 4図 ( b ) のよう に 「日本」 に切り替わり、 さらにク リ ヅク操作すると、 第 4図 ( c ) に 示すように 「U S A」 に切り替わる。 言語選択ボタン 4 0 4のク リ ック 状態を維持すると表示窓 4 0 5内の国名が連続して切り替わる。  Here, a language selection button 4 04 is displayed in a part of the language selection screen 4 0 1, and each time the language selection button 4 0 4 is clicked, it is displayed in the display window 4 0 5 Country (or language) is switched. For example, when the country name displayed in the display window 405 in Fig. 4 (a) is "XXXX" and the language selection button 404 is clicked on, the state shown in Fig. 4 (b) is obtained. Switching to "Japan", and clicking again, switches to "USA" as shown in Fig. 4 (c). Clicking the language selection button 404 keeps the state, and the country name in the display window 405 switches continuously.
したがって、 目的とする言語の国名が表示された時点でク リ ック操作 を停止することにより、 その停止した時点で表示窓 4 0 5に表示されて いる言語が選択されたものとされ、 その選択された言語で店舗画面の内 容が表示される。 Therefore, when the country name of the target language is displayed, click Is stopped, the language displayed in the display window 405 is assumed to be selected at the time of the stop, and the content of the store screen is displayed in the selected language.
第 5図は、 各電子店舗に対して買い手端末から購入者が希望する言語 が選択された場合に、 その選択された言語で商品情報等を買い手端末に 提示する方法の実現方法の例を示す図である。 第 5図 ( a ) は、 A社店 舗 5 0 1が英語表記の店舗ページ 5 0 1 1のみを開設している場合に、 買い手端末 1 0 6において日本語の言語選択操作が行なわれた場合に対 する例を示しており、 ここでは日本語の言語選択操作が行なわれると、 サーバコンピュ一夕 1 0 4内に設けたリアルタイム翻訳ェンジン 1 0 4 1により英語表記の店舗ページ 5 0 1 1の文字情報を日本語表記の文字 情報にリアルタイムで翻訳し、 買い手端末 1 0の表示部に表示する構成 を示している。 なお、 店舗ページ 5 0 1 1の画像情報は翻訳対象としな いことは言うまでもない。  Fig. 5 shows an example of how to implement the method of presenting product information etc. to the buyer terminal in the selected language when the buyer's desired language is selected from the buyer terminal for each electronic store FIG. Fig. 5 (a) shows that the Japanese language selection operation was performed on the buyer terminal 106 when the company A store 501 opened only the store page 501 in English. In this example, when a Japanese language selection operation is performed, the real-time translation engine 1004 provided in the server computer 104 provides an English-language store page 5001. This example shows a configuration in which the character information of No. 1 is translated in real time into character information in Japanese and displayed on the display unit of the buyer terminal 10. It goes without saying that the image information of the store page 501 1 is not to be translated.
ここで、 リアルタイム翻訳エンジン 1 0 4 1による翻訳処理は、 例え ば次のような手法によって翻訳所リ時間を実用的な時間に短縮すること ができる。  Here, the translation processing by the real-time translation engine 1041 can reduce the time required for translators to a practical time by, for example, the following method.
( 1 ) 商品案内、 商品情報は名詞や定型句が殆どである。 また、 取引に 関する注意事項やメッセージは全て崗ー内容である。 従って、 それぞれ の情報あるいはメ ヅセージについて同一の意味については全ての言語で 共通の識別番号を割り当て、 さらに下位属性として言語名を割当て、 こ の識別番号と下位属性を言語別の情報あるいはメ ッセージに付加した辞 書を予め作成しておく。例えば、 英語、 日本語、 中国語の「thank- youj, 「ありがとうございました」 、 「謝々」 については、 同一の識別番号ェ D = lを割り当てる。 さらに 「thank- you」 には英語表記であることを示 す属性の情報 「 0 0 1」 を割り当て、 「ありがとうございました」 には 日本語表記であることを示す属性の情報「 0 0 2」 を割り当て、 「謝々」 には中国語表記であることを示す属性の情報 「003」 を割り当て、 (1) Product information and product information are mostly nouns and fixed phrases. In addition, all notes and messages related to transactions are in the form of content. Therefore, a common identification number is assigned to all languages for the same meaning for each information or message, a language name is assigned as a lower attribute, and this identification number and lower attribute are assigned to the language-specific information or message. Create the added dictionary in advance. For example, the same identification number D = l is assigned to "thank-youj,""thankyou," and "thank you" in English, Japanese, and Chinese. Furthermore, "thank-you" is assigned attribute information "0 0 1" indicating that it is in English, and "thank you" is assigned to Assign attribute information "002" to indicate that it is written in Japanese, assign "003" to attribute information indicating that it is written in Chinese, and
「 thank- you」 = I D 1— 00 1  “Thank-you” = I D 1— 00 1
「ありがとうございました」 = I D 1— 002  "Thank you" = I D 1— 002
「謝々」 = I D 1 - 003  "Thank you" = I D 1-003
として、 辞書内の I D 1のグループに登録しておく。 As the ID 1 group in the dictionary.
( 2 ) そこで、 英語表記を日本語表記に翻訳する場合には、 英語表記の I Dグループに属する日本語表記の情報を検索し、 その検索結果を翻訳 出力とする。  (2) Therefore, when translating the English notation into the Japanese notation, the information of the Japanese notation belonging to the English notation ID group is searched, and the search result is used as the translation output.
このようにすることによって、 意味解釈や構文解釈を行なう必要がな いので、 極めて短時間に第 1の言語を第 2の言語に翻訳して出力するこ とができる。  By doing so, there is no need to perform semantic or syntactic interpretation, so that the first language can be translated and output in a very short time.
第 5図 (b) は、 購入者が選択した言語で商品情報等を買い手端末に 表示する方法の第 2の例を示す図であり、 予め A社店舗 5 0 1の中に英 語、 日本語、 スペイン語等の 2つ以上の言語圏を含む店舗ページ 5 0 1 1, 5 0 1 2 5 0 1 3を開設しておき、 買い手端末 1 0 6で日本語の 言語選択操作が行なわれた場合には、 日本語表記の店舗ページ 5 0 1 2 を選択し、 買い手端末 1 0の表示部に表示する構成を示している。 この 第 2の例では、 自社店舗に対する他の言語圏の購入者からの需要を予測 して各言語の店舗ページを予め開設することになる。 この場合、 第 6図 に示すように、 サーバコンビユー夕 1 04内にアクセス国情報管理プロ グラム 1 04 2を実装しておき、 A社店舗 5 0 1に対する購入者の送信 元および電話番号 (国番号を含む) によって購入者の通常使用言語を判 定し、 所定期間 (例えば、 1日、 1週間、 1ヶ月など) における指定頻 度が設定値を超えた場合には、 その設定値を超えた言語での購入需要が 多いものと判断し、 当該言語の店舗ページをサ一バコンピュー夕 1 04 が新規に自動開設するように構成することができる。 第 6図の例では、 中国語表記の店舗ページを新規に自動開設することを示している。 これ は、 電子店舗サービス機関 1 0 3内における電子店舗 1 0 2に限らず、 第 1図における C社独自の店舗端末 1 0 5 c内の店舗ページについても 同様に適用することができる。 なお、 購入者が指定する言語が用意され ていない場合は、 汎用的に使用されている言語の店舗ページを自動開設 するように構成することができる。 Fig. 5 (b) is a diagram showing a second example of a method of displaying product information and the like on the buyer's terminal in the language selected by the purchaser. A store page containing two or more languages, such as Spanish and Spanish, has been set up, and a Japanese language selection operation has been performed on the buyer terminal. In this case, the shop page 510 1 2 in Japanese is selected and displayed on the display unit of the buyer terminal 10. In this second example, demand for the company's store from buyers in other languages is predicted, and store pages in each language are opened in advance. In this case, as shown in Fig. 6, the access country information management program 1042 is installed in the server combination 104, and the purchaser's sender and telephone number ( (Including country code) to determine the buyer's normal language, and if the specified frequency for a given period (for example, one day, one week, one month, etc.) exceeds the set value, the set value is Judging that there is a large demand for purchases in the language beyond that, the store page in that language was displayed on the server computer. Can be configured to be newly opened automatically. The example in Fig. 6 shows that a new store page in Chinese is automatically opened. This can be applied not only to the electronic store 102 in the electronic store service organization 103 but also to the store page in the store terminal 105 c unique to the company C in FIG. If the language specified by the purchaser is not available, a store page in a language commonly used can be automatically opened.
このようにすることにより、 A社が予測していなかった言語圏からの 需要に対しても出店者の関与無しに対応することができる。 なお、 ァク セス回数が設定値を下回る期間が所定回数継続した場合は、 その言語の 店舗ページは自動的に削除することにより、 サ一バコンピュー夕 1 0 4 が管理する記憶空間が減少し、 負荷の低減に貢献することができる。 第 7図は、 本発明において、 サーバコンピュータ 1 0 3、 店舗端末' 1 0 5、 買い手端末 1 0 6の間で送受される情報あるいは手続きを示す図 であり、 以下の手順で商取引が完了する。 なお、 以下では、 店舗端末 1 0 5 として、 独自に店舗ページを開設した C社の店舗端末 1 0 5 cとの 手続を代表して説明する。 電子店舗サービス機関 1 0 3のサーバコンビ ュ一夕 1 0 4内に開設された電子店舗との手続の相違は、 サーバコンビ ュ一夕 1 0 4内で与信依賴等を完結させるか、 イン夕ネ ヅ ト 1 0 1 経 由して与信依頼等を完結するかだけである。  By doing so, it is possible to respond to demand from the language sphere that Company A did not anticipate, without involvement of shoppers. If the number of accesses is less than the set value for a predetermined number of times, the store pages in that language are automatically deleted, reducing the storage space managed by the server computer 104. This can contribute to a reduction in load. FIG. 7 is a diagram showing information or procedures transmitted and received among the server computer 103, the shop terminal '105, and the buyer terminal 106 in the present invention, and the transaction is completed by the following procedure. . In the following, the procedure with the store terminal 105c of Company C, which has opened its own store page, will be described as the store terminal 105. Differences in procedures between the electronic store service institution 104 and the electronic store opened in the server convenience store 104 will be based on the conclusion of the credit store, etc. within the server convenience store 104. It is only necessary to complete the credit request via Net 101.
なお、 C社の店舗端末 1 0 5 cに開設されている電子店舗は日本語表 記、 英語表記、 仏語表記、 中国語表記の店舗であるものと仮定する。  It is assumed that the electronic store opened at the store terminal 105c of Company C is a store written in Japanese, English, French, and Chinese.
また、 決済機関 1 0 7は、 第 7図に示すように、 クレジッ トカード会 社 1 0 7 1、 コンピュータによる通貨交換システム 1 0 7 3を備えた通 貨交換機関 1 0 7 2 とから構成されているものとする。  As shown in Fig. 7, the settlement institution 107 is composed of a credit card company 1071, and a currency exchange organization 1072 equipped with a computer-based currency exchange system 1073. It is assumed that
また、 サ一バコンピュー夕 1 0 4内にはクレジヅ ト番号等の秘密情報 を安全に送信するための暗号化プログラム 1 043や送金処理プログラ ム 1 044が実装されている。 さ ら に、 サーバコンピュー夕 1 04が商 取引のために必要なデータベース (D B) として、 店舗情報 D B 1 0 3 1、 顧客情報 D B 1 0 3 2、 為替 D B 1 0 3 3が電子店舗サービス機関 1 0 3内に配置されているものとする。 Also, secret information such as a credit number is stored in the server computer 104. A secure encryption program 10043 and a remittance processing program 1044 are implemented. In addition, the server computer 104 is a database (DB) required for business transactions, and the store information DB 103, customer information DB 103, and currency exchange DB 103 are electronic store services. It shall be located in the institution 103.
この店舗情報 DB 1 0 3 1には、 第 8図 (a) に示すように、 電子店 舗ごとに、 少なく とも店舗名 8 0 1、 URL 8 0 2、 使用言語 8 0 3、 決済通貨 8 04、 店舗 I Dの情報が予め登録されている。 使用言語 8 0 3とは、 各電子店舗が開設している店舗ページの言語のことであり、 日 本語表記と英語表記の店舗ページを開設している場合には 「日本語」 、 「英語」 という言語種別が登録される。 また、 決済通貨 804とは、 各 電子店舗の出店者が決済の際に支払いを希望する通貨の種別を示すもの であり、 日本円での支払いを希望する場合には 「日本円」 という通貨種 別が登録される。  As shown in Fig. 8 (a), this store information DB 103 contains at least the store name 811, URL 802, language 8003, and payment currency 8 for each electronic store. 04. Store ID information is registered in advance. The language 803 used is the language of the store page opened by each electronic store. If the store page is written in Japanese and English, it will be "Japanese", "English" Is registered. The settlement currency 804 indicates the type of currency that the store operator of each electronic store wants to pay for the settlement, and the currency type “Japanese yen” when the customer wants to pay in Japanese yen. Another is registered.
顧客情報 D B 1 0 3 2には、 第 8図 ( b ) に示すように、 購入者ごと に、 少なく とも、 顧客名 8 0 6、 顧客 I D 8 07、 使用言語 8 0 8から 成る情報が登録されている。 顧客 I D 8 0 7とは、 それそれの購入者希 望者に対して会員登録などの別途手続により発行した識別番号である。 また、 使用言語 8 0 8とは、 購入者が ¾取引の際に希望する言語の種別 を示すものであり、 顧客 I D 8 0 7を登録する際に購入者からの希望に 従って登録される。  As shown in Fig. 8 (b), the customer information DB 1032 stores at least the information consisting of the customer name 806, customer ID 807, and language 808 for each buyer. Have been. The customer ID 807 is an identification number issued by a separate procedure, such as membership registration, to each purchaser and wisher. The language 808 used indicates the type of language that the purchaser desires for ¾ transactions, and is registered according to the wishes of the purchaser when registering the customer ID807.
為替 D B 1 0 3 3には、 第 8図 ( b ) に示すように、 各国通貨の最新 の為替レ一トが登録される。  As shown in Fig. 8 (b), the latest exchange rate of each country's currency is registered in the exchange rate DB1033.
以下、 第 9図〜第 1 0図のフローチャートと第 7図を参照し、 店舗端 末 1 0 5 c、 買い手端末 1 0 6の間で送受される情報あるいは手続きに ついて説明する。 ( 1 ) まず、 購入者が商品購入のために、 買い手端末 10 6からイン 夕ネヅ ト 1 0 1に接続し、 店舗端末 1 0 5 cのホームページ (店舗べ一 ジ) にアクセスすると (第 7図ステップ 9 0 1, 9 02 ) 、 第 2図〜第 4図で示したような言語選択画面の情報がアクセス先の店舗端末 1 0 5 cから買い手端末 1 0 6に送信され、 買い手端末 1 0 6の表示部に表示 される(ステップ 9 03 )。そこで、購入者が希望の言語を選択すると(第 7図の①) 、 第 2図 (b) あるいは第 3図 (b) あるいは第 4図 (b) で示したような指定言語による店舗案内や商品情報がアクセス先の店舗 端末 1 0 5 cから買い手端末 1 0 6に送信され (第 7図の②) 、 買い手 端末 1 0 6の表示部に表示される (ステップ 9 04 ) 。 Hereinafter, information or procedures transmitted and received between the store terminal 105c and the buyer terminal 106 will be described with reference to the flowcharts of FIGS. 9 to 10 and FIG. (1) First, when the buyer connects to the in-home network 101 from the buyer terminal 106 to purchase the product and accesses the homepage (store page) of the store terminal 105c (the 7 Step 9 01, 9 02), the information on the language selection screen as shown in FIGS. 2 to 4 is transmitted from the access-target store terminal 105 c to the buyer terminal 106, and the buyer terminal It is displayed on the display section 106 (step 903). Then, when the purchaser selects the desired language (① in Fig. 7), the shop guide in the designated language as shown in Fig. 2 (b) or Fig. 3 (b) or Fig. 4 (b) will be displayed. The product information is transmitted from the store terminal 105c to be accessed to the buyer terminal 106 (端末 in FIG. 7) and displayed on the display of the buyer terminal 106 (step 904).
あるいは第 1 1図に示すように、 購入者が指定した言語を代表言語と して、 複数の言語表記の店舗案内や商品情報がアクセス先の店舗端末 1 0 5 cから買い手端末 1 0 6に送信され、 買い手端末 1 0 6の表示部に 表示される。 第 1 1図に例示する画面 1 0 0 1では、 希望言語を 「日本 語」 とした場合に、 「日本語」 を代表言語として、 英語、 中国語等の 4 つの言語からなる店舗名称 1 0 0 2、 案内メ ッセージ 1 00 3〜 1 0 0 6、 商品ジャンル選択案内メ ヅセージ 1 00 7〜 1 00 9、 商品ジヤン ル情報 1 0 1 0が表示された例を示している。 第 1 2図に商品ジャンル 情報 1 0 10の詳細例を示している。 '  Alternatively, as shown in Fig. 11, the language specified by the buyer is set as the representative language, and store guidance and product information in multiple languages are transferred from the access-target store terminal 105c to the buyer terminal 106. It is transmitted and displayed on the display of buyer terminal 106. In the example screen 1001 shown in Fig. 11, if the desired language is "Japanese," the store name is composed of four languages, such as English and Chinese, with "Japanese" as the representative language. This example shows a display of a display message 102, a guide message 1003 to 106, a product genre selection guide message 1007 to 10009, and product genre information 11010. FIG. 12 shows a detailed example of the product genre information 1 10. '
なお、 店舗端末 1 0 5 cへのアクセス時に、 購入者 I D (または国番 号を付加した電話番号または買い手端末 1 0 6の送信元ァ ドレス ( I P ア ドレス) 、 または買い手端末におけるブラウザの言語設定情報) が買 い手端末 1 0 6から店舗端末 1 0 5 cへ送信された場合には、 店舗端末 1 0 5 cはサーバコンピュ一夕 1 04が管理する顧客情報 D B 1 0 3 2 から当該購入者 I Dに対応する指定言語の情報 (第 8図 (b)の 8 0 8 ) を取得し、 この指定言語による商品情報画面を直ちに送信する。 ( 2 ) 購入者が第 1 2図の商品ジャンル情報 1 0 1 0の中に表示され た商品ジャンルの中のパーソナルコンピュータ系 1 1 0 2オーディオ系 1 1 0 3のうちパーソナルコンピュータ系 1 1 0 2を選択すると、 第 1 3図 ( a ) に示すように、 さらに詳しいジャンルの選択画面 1 2 0 1が アクセス先の店舗端末 1 0 5 cから買い手端末 1 0 6に送信され、 買い 手端末 1 0 6の表示部に表示される。 なお、 第 1 3図では、 日本語表記 のみで示し、 他の言語表記は省略している。 When accessing the store terminal 105c, the buyer ID (or telephone number with country code or the sender address (IP address) of the buyer terminal 106) or the language of the browser on the buyer terminal Is transmitted from the buyer terminal 106 to the store terminal 105c, the store terminal 105c is transmitted from the customer information DB 11032 managed by the server computer 104. The information of the designated language corresponding to the purchaser ID (808 in FIG. 8 (b)) is obtained, and the product information screen in the designated language is immediately transmitted. (2) The personal computer system 1 1 0 2 of the personal computer system 1 1 0 2 in the product genre displayed in the product genre information 1 0 10 in FIG. When 2 is selected, as shown in Fig. 13 (a), a more detailed genre selection screen 1 201 is transmitted from the access destination store terminal 105 c to the buyer terminal 106, and the buyer terminal Displayed on the 106 display. In Fig. 13, only Japanese notation is used and other language notations are omitted.
そこで、 購入者がパーソナルコンビュ一夕系 1 1 0 2の中から 「デス ク トップパソコン」 のジャンルを選択すると、 第 1 3図 (b ) に示すよ うに、 C社の電子店舗で販売しているデスク トップパソコンの型名、 製 造元、 販売価格等の商品情報を含む商品選択画面 1 2 0 2の情報が店舗 端末 1 0 5 cから買い手端末 1 0 6に送信され、 買い手端末 1 0 6の表 示部に表示される。  Therefore, when the purchaser selects the genre of “Desktop PC” from the personal convenience store 1102, as shown in Fig. 13 (b), it is sold at the C store's electronic store. The information on the product selection screen 1202 including the product information such as the model name, manufacturer, and selling price of the desktop personal computer is transmitted from the store terminal 105c to the buyer terminal 106, and the buyer terminal 110 It is displayed on the display of 6.
( 3 )商品選択画面 1 2 0 2において、購入者が購入希望商品として、 例えば X Y社のデスク トップパソコンをマウスクリ ヅク操作等によって 指定すると、 第 1 3図 ( c ) に示すように、 購入個数の情報を入力させ る購入個数選択画面 1 2 0 3の情報が店舗端末 1 0 5 cから買い手端末 1 0 6に送信され、 買い手端末 1 0 6の表示部に表示される。  (3) On the product selection screen 122, when the purchaser designates, for example, a desktop computer of XY Corporation as a desired product by clicking the mouse or the like, the number of purchases is determined as shown in Fig. 13 (c). The information on the purchase quantity selection screen 1203 that allows the user to input the information is transmitted from the shop terminal 105c to the buyer terminal 106 and displayed on the display section of the buyer terminal 106.
そこで、 購入者が購入個敎の入力欄 1 2 0 4に購入個数をキ一ボー'ド から入力し、 「よろしいですか?」 の確認メ ヅセージに対して 「はい」 のボタン 1 2 0 5を選択すると、 1つの購入商品の買い注文操作が終了 する (第 7図ステップ 9 0 5, 9 0 6 ) 。 1回の取引で、 複数の商品を 購入する場合にはステツプ 9 0 5, 9 0 6の処理を繰り返す。  Therefore, the purchaser inputs the purchase quantity from the keyboard into the input field 1 2 0 4 of the purchase quantity, and a “Yes” button 1 2 0 5 is displayed for the message of “Are you sure?” When is selected, the purchase order operation for one purchased product is completed (steps 95, 906 in FIG. 7). If multiple products are purchased in one transaction, the processing of steps 905 and 906 is repeated.
なお、 言語選択画面の次に商品情報の選択画面を表示させているが、 この表示順序は逆であってもよい。 すなわち、 商品情報の選択画面を 2 以上の多言語で表示し、 その中で所望の言語を選択させるという手順に してもよい。 Although the product information selection screen is displayed next to the language selection screen, the display order may be reversed. In other words, the product information selection screen is displayed in two or more languages, and the user selects the desired language. May be.
( 4 ) 購入希望の商品の全ての選択が終了すると、 店舗端末 1 0 5 c は第 1 4図に示すような決済確認画面 1 3 0 1の情報を買い手端末 1 0 6に送信し、 買い手端末 1 0 6の表示部に表示させる。 この決済確認画 面 1 3 0 1では、 購入予定商品の確認、 購入者が希望する支払い通貨種 別の受付け (第 7図のステヅプ 9 0 7 ) 、 購入者が指定した通貨での購 入金額の表示(ステヅプ 9 0 9 )、支払い通貨の確定(ステヅプ 9 1 0 )、 購入決定 (ステップ 9 1 )という手続が行なわれる。  (4) When all the items to be purchased have been selected, the store terminal 105c transmits the information on the payment confirmation screen 1301 shown in Fig. 14 to the buyer terminal 106, and the buyer It is displayed on the display unit of the terminal 106. On the payment confirmation screen 1301, you can check the products to be purchased, accept the payment currency type desired by the buyer (step 907 in Fig. 7), and purchase amount in the currency specified by the buyer. Are displayed (Step 909), the currency to be paid is determined (Step 910), and the purchase is decided (Step 91).
すなわち、 決済通貨確認画面 1 3 0 1には、 購入者が購入商品として 選択した商品について、 購入者が希望する通貨で決済するための情報が 表示される。 店舗側の販売単価が日本円であり、 購入者が支払いを希望 する通貨が米ドルであつたと仮定した場合、 購入者は決済通貨の選択欄 In other words, the payment currency confirmation screen 1301 displays information for the buyer to settle in the currency desired by the buyer for the product selected as the purchased product. Assuming that the unit sales price is in Japanese yen and the buyer wants to pay in US dollars, the buyer can select the settlement currency
1 3 0 2で 「米ドル」 を選択する。 1 Select “USD” in 2.
決済通貨確認画面 1 3 0 1には、 店舗名 1 3 0 3、 商品名 1 3 0 4、 単価 1 3 0 5、 数量 1 3 0 6、 小計 1 3 0 7、 合計 1 3 0 8が表示され るようになっているが、 購入者が決済通貨を選択すると、 店舗側で提示 した価格が、 為替レートに従って通貨価値を交換した価格に置き換えて 表示される。 この通貨価値の換算処理は店舗端末 1 0 5 c内で行なう。 この段階で、 購入者が決済通貨の選択欄' 1 3 0 2で 「米ドル」 を 「独マ ルク」 に変えると、 小計 1 3 0 7、 合計 1 3 0 8の金額表示が 「独マル ク」 の通貨価値に置換されて表示される。 すなわち、 購入者が希望する 任意の通貨種別による多通貨決済が可能になるようになっている。  Settlement currency confirmation screen 1 3 0 1 displays store name 1 3 0 3, product name 1 3 0 4, unit price 1 3 0 5, quantity 1 3 0 6, subtotal 1 3 0 7, total 1 3 0 8 However, when the buyer selects a settlement currency, the price offered by the store is displayed by replacing the currency value with the exchange rate according to the exchange rate. This currency value conversion process is performed in the store terminal 105c. At this stage, if the buyer changes “US dollar” to “Germany” in the settlement currency selection field '1302, the subtotal 1307, a total of 1 Is replaced with the currency value of "". In other words, multi-currency settlement can be made in any currency type desired by the buyer.
( 5 ) 購入者が購入決定のボタン 1 3 1 1を選択すると、 購入決定と なる (ステップ 9 1 1 ) 。 そこで、 店舖端末 1 0 5 cは、 購入決定とな つた購入商品の情報(店舗 I D、 商品名、 個数、 単価、 支払い通貨種別、 購入者 I D ) および指定言語の情報を記録した購入決定内容通知を電子 店舗サ一ビス機関 1 0 3のサーバコンピュータ 1 0 4に送信する (第 マ 図の③)。 また、 購入者のクレジヅ トカード情報を受付ける。 なお、 購入 者 I Dを未登録の者については、 購入者氏名を入力させ、 これをサーバ コンピュータ 1 0 4に送信することになる。 (5) When the purchaser selects the purchase decision button 1311, the purchase decision is made (step 911). Therefore, the store maker terminal 105c sends a purchase decision notification that records the information of the purchased product (store ID, product name, quantity, unit price, payment currency type, purchaser ID) and the specified language. The electronic The information is transmitted to the server computer 104 of the store service organization 103 ((3) in Fig. 5). In addition, the credit card information of the purchaser is accepted. If the purchaser ID has not been registered, the purchaser's name is entered and transmitted to the server computer 104.
ここでは、 クレジッ トカード情報が漏洩することを防止するために、 例えば S S L (セキュア ' ソケッ ト ' レイヤ) による暗号化技術によつ て暗号化して送受信する電子店舗サービス機関 1 0 3の W e bサイ トに 移行し、 この W e bサイ トでクレジッ トカー ド情報を受付ける。 受付け たクレジヅ トカ一ド情報は暗号化され (ステップ 9 1 2 ) 、 決済機関 1 0 7に対してクレジッ トカード情報の与信照会として送信される (ステ ヅプ 9 1 3、 第 7図④) 。  Here, in order to prevent the credit card information from being leaked, for example, a web site of an electronic store service organization 103 that transmits and receives data after encrypting and transmitting the data using, for example, SSL (secure 'socket' layer) encryption technology. And accept credit card information at this website. The received credit card information is encrypted (step 912), and transmitted to the settlement institution 107 as a credit reference of credit card information (step 913, FIG. 7).
決済機関 1 0 7のクレジッ トカード会社 1 0 7 1では、 クレジッ ト力 一ド情報の与信照会に対する結果を電子店舗サービス機関 1 0 3のサー バコンピュー夕 1 4に返信する。  The credit card company 1071 of the payment institution 107 returns the result of the credit inquiry of the credit card information to the server computer 14 of the electronic store service institution 103.
サ一バコンピュー夕 1 0 4は与信結果を店舗端末 1 0 5 cに送信する, 店舗端末 1 0 5は、 与信結果が O Kであれば、 決済認証の通知画面を購 入者指定の言語で買い手端末 1 0 6 に送信し(第 7図の⑤)、表示させる。 このとき、 決済認証通知と共に商品購入代金の支払い依頼を表示させる (ステップ' 9 1 6 )。 しかし、 認証が否定された場合に'は、 決済不可の通 知を購入者指定の言語で買い手端末 1 0 6 に送信し、 表示させる (ステ ヅプ 9 1 5 )。  The server computer sends the credit result to the store terminal 105c, and the store terminal 105 displays the payment authentication notification screen in the language specified by the buyer if the credit result is OK. Send to terminal 106 (6 in Fig. 7) and display. At this time, a payment request for the product purchase price is displayed together with the settlement authentication notification (Step '916). However, if the authentication is denied, 'a notification of settlement failure is transmitted to the buyer terminal 106 in the language specified by the buyer, and displayed (step 915).
また、 与信結果が O Kであった場合、 店舗端末 1 0 5 cは購入者への 商品の発送を店舗担当者に指示し、 購入商品を発送させる (ステップ 9 1 7 ) o  If the credit result is OK, the store terminal 105c instructs the store clerk to ship the merchandise to the purchaser and causes the merchandise to be shipped (step 9 17) o
( 6 ) —方、 サーバコンビュ一夕 1 0 4は与信結果が 0 Kであつた場 合、 店舗端末 1 0 5 cから受信した購入決定内容通知に基づき、 クレジ ヅ ト力一ド会社 1 0 7 1に対し、 代金引き落としリス トを送信する (第 7図の⑥) 。 (6) — On the other hand, if the credit result is 0 K, the server convenience store 104, based on the purchase decision notification received from the store terminal 105c, 送信 Send the debit list to the US company 1071 (⑥ in Figure 7).
クレジヅ トカード会社 1 0 7 1では、 サ一バコンピュータ 1 0 4から 受信した代金引き落としリス トに基づき、 商品購入代金の引き落とし請 求を購入者宛に発行し (第 7図の⑦) 、 電子メールまたは郵便で購入者 に配信する。 これに対し、 購入者は、 購入商品代金を所定の決済口座に 入金する。 クレジッ トカード会社 1 0 7 1では、 指定の期日に購入者指 定の口座から購入者の購入商品代金を引き落とし、 その購入商品代金と 代金回収リス 卜とを通貨交換機関 1 0 7 2に送る。 この代金回収リス 卜 には、 少なくも取引 I D、 金額、 店舗名、 取引日時が記録されている。 なお、 商品購入代金の引き落とし請求をクレジッ トカード会社から発 行すると共に、 店舗端末 1 0 5 cからも発行しているが、 いずれか一方 のみにすることもある。  The credit card company 1071 issues a payment request for the purchase price of goods to the purchaser based on the payment list received from the server computer 104 ((1) in Fig. 7). Or deliver to the buyer by mail. In response, the buyer deposits the price of the purchased product into a predetermined settlement account. The credit card company 1071 debits the purchaser's purchase merchandise from the account specified by the purchaser on the specified date, and sends the purchase merchandise and the collection list to the currency exchange organization 1072. At least the transaction ID, amount, store name, and transaction date and time are recorded in this collection list. In addition, the credit card company issues a request for withdrawal of the product purchase price, and also issues it from the store terminal 105c, but only one of them may be used.
通貨交換機関 1 0 7 2 の通貨交換システム 1 0 Ί 3は、 購入者が指定 した通貨で入金された商品購入代金を、 店舗端末 1 0 5 cが指定した通 貨種別の価値に変換し、 電子店舗サービス機関 1 0 3に代金回収リス ト と共に送る (第 7図の⑧) 。  The currency exchange system 1 0 7 2's currency exchange system 1 0 Ί 3 converts the purchase price of goods received in the currency specified by the buyer into the value of the currency type specified by the store terminal 105 c, It is sent to the electronic store service organization 103 with the collection list ((in Figure 7).
電子店舗サービス機関 1 0 3では、 通貨交換機関 1 0 7 2から入金さ れた商品購入代金を代金回 ¾リス トに従い、 送金処理プログラム 1 0 '4 4により店舗端末 1 0 5 cの出店者口座への支払い手続を実行する (ス テヅ プ 9 1 8、 第 7図の⑨) 。 この場合、 商品購入代金から電子店舗サ —ビス機関 1 0 3の手数料を差し引いて支払うこともある。 手数料につ いては、 電子店舗サービス機関 1 0 3 と各電子店舗出店者との契約に従 In the electronic store service organization 103, the merchandise purchase price received from the currency exchange organization 1072 is paid by the reimbursement list. Execute the payment procedure to the account (Step 918, Fig. 7, ①). In this case, the payment may be made by subtracting the commission of the electronic store service organization 103 from the purchase price of the product. Fees are subject to a contract between the electronic store service organization 103 and each electronic store opener.
Ό。 Ό.
なお、 クレジッ トカード情報の認証結果は電子店舗サービス機関 1 0 3のサ一バコンピュー夕 1 0 4を介して店舗端末 1 0 5 cに送信してい るが、 店舗端末 1 0 5 cに直接送信し、 サーバコンピュー夕 1 0 4では 店舗端末 1 0 5 cから認証結果に対する購入決定内容通知の取り消し、 または追認の通知を受け、 代金引き落としリス 卜の発行手続に移行する か否かを決定するようにしてもよい。 The authentication result of the credit card information is transmitted to the store terminal 105c via the server computer 104 of the electronic store service organization 103. However, the data is sent directly to the store terminal 105c, and the server computer 104 cancels the purchase decision notification for the authentication result from the store terminal 105c or receives notification of the confirmation, and the price is withdrawn. It may be determined whether or not to proceed to the issuance procedure.
また、 店舗端末 1 0 5 cに対する商品購入代金は電子店舖サ一ビス機 関 1 0 3から支払う代わりに、 通貨交換機関 1 0 7 2から直接に店舗端 末 1 0 5 cに支払うようにしてもよい。 この場合には、 サーバコンピュ 一夕 1 0 4からクレジッ トカード会社 1 0 7 1 に対して発行する代金引 き落としリス トの中に、 購入代金に応じた電子店舖サ一ビス機関 1 0 3 の手数料を含める。  Also, instead of paying the merchandise purchase price for the store terminal 105c from the electronic store financing service organization 103, the currency exchange organization 1072 will pay the purchase price directly to the store terminal 105c. Is also good. In this case, the cash-out list issued from the server computer 104 to the credit card company 1071 will be included in the electronic store management service organization 103 based on the purchase price. Include fees.
また、 1回の取引で複数の電子店舗の店舗ページをアクセスし、 複数 の電子店舗から商品を購入する場合には、 店舗毎の購入決定内容通知を 電子店舗サービス機関 1 0 3のサーバコンピュータ 1 0 4で集積してお き、 購入終了操作時に、 一括して与信照会手順に移行するようにするこ とができる。  Also, when accessing a store page of a plurality of electronic stores in one transaction and purchasing goods from a plurality of electronic stores, a notification of the purchase decision of each store is sent to the server computer of the electronic store service organization 103. It is possible to accumulate the information at 04 and move to the credit inquiry procedure in a lump at the end of purchase.
第 1 5図は店舗端末 1 0 5 cの処理手順を詳細に示したフローチヤ一 トであり、 第 1 6図は電子店舗サービス機関 1 0 3におけるサーバコン ピュー夕 1 0 4の処理手順を詳細に示したフローチヤ一トである。  FIG. 15 is a flowchart showing in detail the processing procedure of the store terminal 105c, and FIG. 16 is a detailed processing procedure of the server computer 104 in the electronic store service organization 103. Is a flowchart shown in FIG.
' 第 1 5図において、 商品購入のために購人者が買い手端末 1 0 6から イン夕ネヅ ト 1 0 1に接続し (ステップ 1 4 0 1 ) 、 店舗端末 1 0 5 c のホームページ (店舗ページ) にアクセスする (ステップ 1 4 0 2 ) 。 すると、 店舗端末 1 0 5 cは、 初期画面として第 2図〜第 4図で示した ような言語選択画面の情報を取り出し (ステップ 1 4 0 3 ) 、 買い手端 末 1 0 6に送信する (ステップ 1 4 0 4 )  ′ In FIG. 15, the buyer connects to the in-house network 101 from the buyer terminal 106 to purchase goods (step 1401), and the homepage of the store terminal 105 c ( Store page) (step 1402). Then, the store terminal 105c retrieves the information of the language selection screen as shown in FIGS. 2 to 4 as an initial screen (step 1403) and transmits it to the buyer terminal 106 (step 140). Step 1 4 0 4)
買い手端末 1 0 6では初期画面として第 2図〜第 4図で示したような 言語選択画面が表示部に表示される (ステップ 1 4 0 5 )。 そこで、 購入 者が希望の言語を選択すると、 その選択した言語の指定情報が買い手端 末 1 0 6から店舗端末 1 0 5 cに送信される (ステップ 1 4 0 6 ) 。 At the buyer terminal 106, a language selection screen as shown in FIGS. 2 to 4 is displayed on the display unit as an initial screen (step 1405). So, buy When the customer selects a desired language, the designated information of the selected language is transmitted from the buyer terminal 106 to the store terminal 105c (step 1406).
店舗端末 1 0 5 cは、 買い手端末 1 0 6から指定された言語で表記さ れた店舗ページ画面を取り出し (ステップ 1 4 0 7 ) 、 買い手端末 1 0 6に送信する。これにより、買い手端末 1 0 6の表示部には、第 2図( b ) あるいは第 3図 (b ) あるいは第 4図 (b ) で示したような指定言語に よる店舗案内や商品情報が表示される (ステップ 1 4 0 8 ) 。  The store terminal 105c takes out the store page screen written in the specified language from the buyer terminal 106 (step 1407) and transmits it to the buyer terminal 106. As a result, the display section of the buyer terminal 106 displays store guidance and product information in the specified language as shown in FIG. 2 (b), FIG. 3 (b) or FIG. 4 (b). (Step 144).
あるいは第 1 0図に示したように、 購入者が指定した言語を代表言語 として、 複数の言語表記の店舗案内や商品情報が表示される。  Alternatively, as shown in FIG. 10, shop guidance and product information in a plurality of languages are displayed with the language specified by the purchaser as the representative language.
そこで、購入者がいずれかの商品を購入希望商品として選択すると(ス テヅプ 1 4 0 2 )、 その商品名が店舗端末 1 0 5 cに送信される。店舗端 末 1 0 5 cでは、 商品の選択操作が行なわれる都度、 購入履歴を更新す る (ステップ 1 4 1 0 )。  Then, when the purchaser selects one of the products as a desired product for purchase (step 1402), the product name is transmitted to the store terminal 105c. The store terminal 105c updates the purchase history each time a product selection operation is performed (step 1410).
1ないし複数の商品の選択終了に伴い購入決定操作が買い手端末 1 0 6で行なわれると、 買い手端末 1 0 6から購入決定通知が店舖端末 1 0 5 cに送信される (ステップ 1 4 1 1 ) 。  When the purchase decision operation is performed on the buyer terminal 106 following the end of the selection of one or more products, a purchase decision notice is transmitted from the buyer terminal 106 to the store terminal 105c (step 1411). ).
店舗端末 1 0 5 cでは、 購入希望の商品についての購入金額を各国の 通貨で計算する (ステップ 1 4 1 2 ) 。 さらに、 第 1 4図に示したよう な多通貨での決済確認画面 1 3.0 1を生成し(ステップ 141 3 )、 買い 手端末 1 0 6に送信し、 買い手端末 1 0 6の表示部に表示させる (ステ ヅプ 1 4 1 5 )。  The store terminal 105c calculates the purchase price of the desired product in the currency of each country (step 1412). Furthermore, a multi-currency payment confirmation screen 13.01 as shown in FIG. 14 is generated (step 141 3), transmitted to the buyer terminal 106, and displayed on the display of the buyer terminal 106. (Steps 1415).
この決済確認画面 1 3 0 1では、 購入予定商品の詳細内容、 為替レー トを表示させ、 購入者が希望する支払い通貨種別の受付ける (ステップ 1 4 1 5 ) 。 購入者が希望する支払い通貨種別を選択すると、 その指定 された通貨での購入金額をステツプ 1 4 1 2で算出した購入金額の中か ら選択し、買い手端末 1 0 6の表示部に表示させる(ステップ 1 4 1 6 )。 購入者が支払い通貨の確定操作を行なう と、 購入決定内容通知が買い 手端末 1 0 6から店舗端末 1 0 5 cに送信される (ステップ 1 4 1 8 )。 On the payment confirmation screen 1301, the details of the product to be purchased and the exchange rate are displayed, and the purchaser's desired payment currency type is accepted (step 1415). When the buyer selects the desired payment currency type, the purchase amount in the specified currency is selected from the purchase amounts calculated in steps 1 4 1 2 and displayed on the display section of the buyer terminal 1 06. (Steps 1 4 16). When the buyer confirms the payment currency, a notification of the purchase decision is transmitted from the buyer terminal 106 to the store terminal 105c (step 1418).
この購入決定内容通知には、 購入決定となった購入商品の情報 (店舗 I D、 購入者 I D、 商品名、 個数、 単価、 支払い通貨種別) および指定 言語の情報が記録されている。  The purchase decision notification includes information on the purchased product (store ID, purchaser ID, product name, quantity, unit price, payment currency type) and information on the specified language.
購入決定内容通知を受けた店舗端末 1 0 5 cは、 この購入決定内容通 知を電子店舗サービス機関 1 0 3のサ一バコンピュー夕 1 0 4に送信す る。  The store terminal 105c that has received the notification of the purchase decision transmits the notification of the purchase decision to the server computer 104 of the electronic store service organization 103.
購入決定内容通知を受けたサーバコンピュー夕 1 0 4は、 暗号通信に よってクレジッ トカー ド情報等を送受信する W e bサイ トで購入者のク レジヅ トカ一ド情報を受付け、 決済処理を行なう(ステップ 1 4 2 0 )。 この決済処理は、 第 1 6図に示すように、 購入決定内容通知の中に記 録されている店舗 I Dが店舗情報 D B 1 0 3 1 に登録されている正規の 電子店舗であるかを認証する (ステップ 1 5 0 1 )。 認証 O Kならば、 暗 号化プログラム 1 0 4 3で暗号化された W e bサイ トに移行し、 指定言 語によるクレジッ トカード情報入力画面を生成し、 店舗端末 1 0 5 cを 介して貿ぃ手端末 1 0 6に送信する (ステップ 1 5 0 4 )。  The server computer 104, which has received the notification of the purchase decision, accepts the purchaser's credit card information at a Web site for transmitting and receiving credit card information and the like by encrypted communication and performs a payment process ( Step 1 420). This settlement process verifies that the store ID recorded in the purchase decision notification is a legitimate electronic store registered in the store information DB 103, as shown in Fig. 16. Yes (step 1501). If the authentication is OK, the system proceeds to the website encrypted by the encryption program 1043, generates a credit card information input screen in the specified language, and trades through the store terminal 105c. It is transmitted to the hand terminal 106 (step 1504).
購入者がクレジツ トカード情報を入力すると、 その入力されたクレジ ヅ トカー ド情報は暗号化されそ店舗端末 1 0 5 cを介してサーバコンビ ュ一夕 1 0 4に入力される。  When the purchaser inputs the credit card information, the input credit card information is encrypted and input to the server convenience store 104 via the store terminal 105c.
サーバコンピュータ 1 0 4は入力されたクレジッ トカード情報を顧客 別の購入情報 D B (図示せず) に記録する (ステップ 1 5 0 6 )と共に、 決済機関 1 0 7に対してクレジッ トカー ド情報の与信照会として送信す る (ステップ 1 5 0 5 ) o  The server computer 104 records the entered credit card information in a customer-specific purchase information DB (not shown) (step 1506), and credits the settlement institution 107 with the credit card information. Send as inquiry (Step 1505) o
決済機関 1 0 7のクレジッ トカード会社 1 0 7 1では、 クレジッ ト力 一ド情報が正規のものであるか否かの与信処理を行ない(ステップ 1 5 0 7 )、正規のものであれば与信 O K , 不正のものであれば与信 N Gの与 信結果をサーバコンビユー夕 1 0 4に返信する。 The credit card company 1071 of the payment institution 107 performs credit processing to determine whether or not the credit card information is legitimate (step 15). 0 7), the server returns a credit result of credit OK to the server combination, and a credit result of credit NG to the server combination 104 if it is illegal.
サ一バコンピュー夕 1 0 4は、与信結果を購入者の指定言語に翻訳し、 店舗端末 1 0 5 cを介して買い手端末 1 0 6に送信する。 また、 与信結 果を顧客別の購入情報 D B (図示せず)に記録する(ステツプ 1 5 0 9 )。 与信結果を受けた買い手端末 1 0 6は、 認証 O Kまたは認証 N Gの表 示を行なう。 以後の処理は、 第 9図で説明した通りである。  The server computer 104 translates the credit result into the language specified by the purchaser and transmits it to the buyer terminal 106 via the store terminal 105c. Also, the credit result is recorded in purchase information DB (not shown) for each customer (step 1509). The buyer terminal 106 receiving the credit result displays the certification OK or certification NG. Subsequent processing is as described in FIG.
第 1 7図は、 以上のような手順で取引される商品の代金に相当する通 貸の流れを示す図である。 買い手が購入した代金に相当する通貨はクレ ジッ ト力一ド会社の購入者指定口座からクレジッ トカ一ド会社 1 0 7 1 に引き落とされる。 次に、 クレジッ トカード会社 1 0 7 1から通貨交換 機関 1 0 7 2に送金され、 ここで通貨価値が変換され、 電子店舗サービ ス機関 1 0 3に送金される。 そして、 電子店舗サービス機関 1 0 3から 購入元の電子店舗の出店者口座に、 出店者が指定した通貨で振り込まれ る。 この場合、 前述したように、 電子店舗サービス機関 1 0 3から支払 う代わりに、 通貨交換機関 1 0 7 2から直接に出店者が指定した通貨で 支払うようにしてもよい。  FIG. 17 is a diagram showing a flow of lending corresponding to the price of a product traded in the above procedure. The currency corresponding to the price purchased by the buyer is debited from the credit card company's purchaser's designated account to the credit card company 1071. Next, the credit card company 1071 remits money to the currency exchange organization 1072, where the currency value is converted and remitted to the electronic store service organization 103. Then, from the electronic store service organization 103, the money is transferred to the store account of the electronic store from which the purchase was made in the currency specified by the store. In this case, as described above, instead of payment from the electronic store service organization 103, payment may be made directly from the currency exchange organization 1072 in the currency specified by the store entrant.
以上のように本実施形態の商取引方法は、 基本的には、 電子店舗への い手端末からのアクセス時に、 2以上の倉語の中から商取引に使用す る所望の言語を購入者に選択させ、 その選択された言語で商品情報を含 む商取引に関する情報をアクセス元の買い手端末に提示し、 電子店舗が 提供する商品の取引を行なうようにしたものである。 これにより、 購入 者に多言語の翻訳プログラムを購入するなどの経済的負担を強いること なく、 使用言語が異なる多数の電子店舗との間で簡便に商取引を行なう ことができるようになるといった有用な効果が得られる。  As described above, the commercial transaction method of the present embodiment basically selects a desired language to be used for commercial transactions from two or more languages when accessing an electronic store from a remote terminal. Then, information on the commercial transaction including the product information in the selected language is presented to the buyer terminal of the access source, and a transaction of the product provided by the electronic store is performed. This makes it possible to conduct business transactions easily with a large number of electronic stores that use different languages without imposing an economic burden on the buyer, such as purchasing a multilingual translation program. The effect is obtained.
また、 電子店舗の出店者側から見れば、 自店舗の商品の購入者が多く の言語圏まで拡大されることになり、 販売量の増大が図れると言った極 めて有用な効果が得られる。 In addition, from the viewpoint of the storefront of the electronic store, there are many purchasers of the products in their own store. This will be an extremely useful effect, as it will increase the sales volume.
また、 買い注文に対する支払い通貨の種別を受付け、 任意の通貨種別 での支払いを選択可能にしたことによ り、 出店者が支払いを希望する通 貨種別と購入者が希望する通貨種別の異同に拘わらず、 円滑な決済を行 なうことができる。  In addition, by accepting the type of currency to be paid for a buy order, and making it possible to select payment in any currency type, the difference between the currency type that the store wants to pay and the currency type that the buyer wants is different. Regardless, smooth settlement can be performed.
また、 サーバコンビユー夕 1 0 4内にアクセス国情報管理プログラム 1 0 4 2を実装しておき、 各電子店舗に対する買い手端末のアクセス元 の国情報を送信元ア ドレスまたは国番号を持つ電話番号あるいはブラウ ザの言語設定情報に判定し、この国情報によって対応する言語を判定し、 当該言語の店舗ページが開設されていなければ、 その国からの所定期間 In addition, the access country information management program 1042 is installed in the server convenience store 104, and the country information of the access source of the buyer terminal for each electronic store is transmitted from the sender address or the telephone number having the country code. Alternatively, it is determined based on the language setting information of the browser, the corresponding language is determined based on the country information, and if a store page in the language is not established, a predetermined period from the country is determined.
(例えば、 1 日、 1週間、 1 ヶ月など) におけるアクセス回数が設定値 を超えた段階で、 その設定値を超えた言語の店舗ページをサーバコンピ ユー夕 1 0 4が新規に自動開設するこ とによ り、 各電子店舗が予測して いなかった言語圏からの需要に対しても出店者の関与無しに対応するこ とができる。 また、 アクセス回数が設定値を下回る期間が所定回数継続 した場合は、 その言語の店舗ページは自動的に削除することによ り、 サ 一バコンピュー夕 1 0 4が管理する記憶空間が減少し、 負荷の低減に貢 献することがで'きる。 When the number of accesses exceeds the set value (for example, one day, one week, one month, etc.), the server computer will automatically open a store page in a language that exceeds the set value. As a result, it is possible for each electronic store to respond to demand from languages that were not predicted without the involvement of the store enthusiast. In addition, when the number of times the number of accesses is less than the set value continues for a predetermined number of times, the store page in that language is automatically deleted, thereby reducing the storage space managed by the server computer 104. It can contribute to reducing the load.
(本発明の他の実施形態)  (Another embodiment of the present invention)
上記の実施形態において、 決済機関 1 0 7は、 第 1 8図に示すように クレジッ トカー ド会社 1 0 7 1、 通貨交換機関 1 0 7 2、 オンライ ン決 済機関 1 0 7 4で構成することができる。 第 7図との相違は、 サーバコ ンピュー夕 1 0 4からクレジヅ トカー ド会社 1 0 7 1 に対する与信照会 をオンライ ン决済機関 1 0 7 4を通じて行なうようにしたことである。 また、 第 1 9図に示すように、 クレジッ ト力一 ド会社 1 0 7 1 に代え て、 銀行などの金融機関 1 0 7 5 に与信照会を行ない、 金融機関 1 0 7 5の指定口座から購入代金を引き落とすように構成してもよい。 In the above embodiment, the settlement institution 107 consists of a credit card company 1071, a currency exchange agency 1072, and an online settlement agency 1074 as shown in FIG. be able to. The difference from FIG. 7 is that the credit inquiry from the server computer 104 to the credit card company 1071 is made through the online settlement agency 1074. In addition, as shown in Fig. 19, the credit Alternatively, a credit inquiry may be made to a financial institution 1075 such as a bank, and the purchase price may be debited from the designated account of the financial institution 1075.
さらに、 第 2 0図に示すように、 クレジッ トカード会社 1 0 7 1 に代 えて、 オンライ ン決済機関 1 0 7 6のみで与信処理と通貨交換を行なう ようにしてもよい。  Further, as shown in FIG. 20, credit processing and currency exchange may be performed only by the online payment institution 1076 instead of the credit card company 1071.
また、 電子店舗サービス機関 1 0 3の機能は決済機関 1 0 7の中に組 み込む構成にすることもできる。  In addition, the function of the electronic store service organization 103 can be incorporated in the settlement organization 107.
なお、 電子店舗を開設したサーバコンピュー夕 1 0 4が実行する一連 の処理、 あるいは自身で電子店舗を開設した店舗端末が実行する一連の 処理は、 コンビユー夕が実行可能なプログラムとして C D—R〇Mなど の記録媒体に記録して電子店舗開設希望者に有償で提供することができ る。 また、 C D— R O Mなどの記録媒体に代えて、 電子店舗開設希望者 が所有するコンピュータにネッ トワークを介してイ ンス トールし、 電子 店舗の開設に貢献することができる。  Note that the series of processes executed by the server computer 104 that opened the electronic store or the series of processes executed by the store terminal that opened the electronic store itself are CD-R programs that can be executed by the convenience store. It can be recorded on a storage medium such as 〇M and provided to those who want to open electronic stores for a fee. In addition, instead of a recording medium such as CD-ROM, it can be installed via a network on a computer owned by an electronic store establishment applicant, thereby contributing to the establishment of an electronic store.
また、 商品の販売者および購入者とのやり取りについては、 その一部 の手順を販売者および購入者との契約あるいは協議によって合理的な手 順に 更することができることは言うまでもない。  In addition, it goes without saying that some of the procedures for communicating with sellers and purchasers of products can be changed in a reasonable manner by contract or consultation with sellers and purchasers.
また、 次のように変形して実施することができる。 例えば、 第 1 8図 でオンライ ン決済機関 1 0 Ί 4'が暗号化プログラム 1 0 4 3及び送金処 理プログラム 1 0 4 4、 為替 D B 1 0 3 3を備え、 また店舗端末 1 0 5 が顧客情報 D B 1 0 3 2 を備え、 電子店舖サ一ビス機関 1 0 3は店舗情 報 D B 1 0 3 1および W e bサーバのみを保有し、 与信依頼及び与信結 果通知をオンライ ン決済機関 1 0 Ί 4から店舗端末 1 0 5間で直接に送 受し、 同時に与信結果通知を購入者に直接に送信し、 代金引き落としリ ス トをオンライ ン決済機関 1 0 7 4から送信し、 代金をオンライ ン決済 機関 1 0 7 4から店舗端末 1 0 5 に直接にま払う という構成にすること ができる。 In addition, the following modifications can be made. For example, in FIG. 18, the online payment institution 10 Ί 4 ′ has an encryption program 104 3, a remittance processing program 104 4, a currency exchange DB 103 3, and a store terminal 105 has Equipped with a customer information DB 1032, an online store service service organization 103 has only a store information DB1031 and a Web server, and can send credit requests and notices of credit results to online payment institutions 1 From 0 Ί 4 directly between the store terminal 105 and the credit result notification is directly sent to the buyer at the same time, a debit list is sent from the online payment institution 1074, and the price is paid. Pay directly from the online payment institution 1074 to the store terminal 105 Can be.
また、 第 1 8図でオンライ ン決済機関 1 0 7 4が暗号化プログラム 1 0 4 3及び送金処理プログラム 1 0 4 4、 店舗情報 D B 1 0 3 1、 顧客 情報 D B 1 0 3 2及び為替 D B 1 0 3 3を備え、 与信依頼及び与信結果 通知をオンライ ン決済機関 1 0 7 4から店舗端末 1 0 5間で直接に送受 し、 同時に与信結果通知を購入者に直接に送信し、 代金引き落としリ ス トをオンライ ン決済機関 1 0 7 4から送信し、 代金をオンライ ン決済機 関 1 0 7 4から店舗端末 1 0 5 に直接に支払う という構成にすることが できる。 産業上の利用可能性  In addition, in Fig. 18, the online payment institution 1074 has the encryption program 1043 and the remittance processing program 1044, the store information DB1031, the customer information DB1032, and the exchange DB. Credit card and credit result notification are sent and received directly from the online payment institution 1704 to the store terminal 105, and the credit result notification is also sent directly to the buyer at the same time. The list can be transmitted from the online payment institution 1074, and the price can be paid directly from the online payment institution 1074 to the store terminal 105. Industrial applicability
以上の説明から明らかなように、 本発明によれば、 購入者に多言語の 翻訳プログラムを購入するなどの経済的負担を強いることなく、 使用言 語が異なる多数の電子店舗との間で簡便に商取引を行なうことができる ようになるといった有用な効果が得られる。  As is apparent from the above description, according to the present invention, it is possible to easily exchange data with a large number of electronic stores using different languages without imposing an economic burden on a purchaser, such as purchasing a multilingual translation program. It is possible to obtain useful effects such as being able to conduct commercial transactions.
また、 電子店舗の出店者側から見れば、 自店舗の商品の購入者が多く の言語圏まで拡大されることになり、 販売量の増大が図れると言った極 めて有用な効果が得られる。  In addition, from the viewpoint of the storefront of the electronic store, the purchaser of the product at the store can be expanded to many languages, which is an extremely useful effect that the sales volume can be increased. .
' また、 買い注文に対する支払い通貨の種^を受付け、 任意の通貨種別 での支払いを選択可能にしたことによ り、 出店者が支払いを希望する通 貨種別と購入者が希望する通貨種別の異同に拘わらず、 円滑な決済を行 なうことができる。  '' In addition, accepting the payment currency type ^ for the purchase order, and making it possible to select payment in any currency type, the store type of the currency type that the store wants to pay and the currency type that the buyer wants Regardless of differences, smooth settlement can be performed.

Claims

請 求 の 範 囲 The scope of the claims
1 . 1または複数の電子店舗を商取引コンピュータ上に開設し、 買い 手端末との間でネッ 卜ワークを通じて電子的に商取引を行なう方法であ つて、 1. One or more electronic stores are established on a commerce computer, and electronic commerce is conducted electronically with a buyer terminal via a network.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1のステップ と、  A first step of allowing a buyer to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal;
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2のステップと  A second step of presenting information on the transaction including the product information in the selected language to the accessing buyer terminal;
を備えたことを特徴とする商取引方法。 A commercial transaction method comprising:
2 . 1または複数の電子店舗を商取引コ ンピュータ上に開設し、 買い 手端末との間でネッ トワークを通じて電子的に商取引を行なう方法であ つて、  2. One or more electronic stores are established on a commerce computer, and electronic commerce is performed via a network with buyer terminals.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1のステップ と、  A first step of allowing a buyer to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2のステップと を備えたことを特徴とする商取引方法。  A second step of presenting information on a commercial transaction including product information in a plurality of languages having the selected language as a representative language to the buyer terminal of the access source.
3 . 1または複数の電子店舗を商取引コ ンピュータ上に開設し、 買い 手端末との間でネッ トワークを通じて電子的に商取引を行なう方法であ つて、  3. One or more electronic stores are established on a commerce computer, and electronic commerce is conducted electronically with a buyer terminal via a network.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1のステップ と、 選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2のステップと、 A first step of allowing a buyer to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal; A second step of presenting information on the commercial transaction including the product information in the selected language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3のステップと、  A third step of accepting a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4のステツ プと、  A fourth step of accepting the type of payment currency for the accepted buy order;
受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5のステップと、  A fifth step of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal;
を備えたことを特徴とする商取引方法。 A commercial transaction method comprising:
4 . 1または複数の電子店舗を商取引コンビユー夕上に解説し, 書い て端末との間でネッ トワークを通じて電子的に商取引を行なう方法であ つて、  4. One or more electronic stores are described at the top of the commerce store, written, and electronically transacted with the terminal through a network.
前記電子店舗へのアクセス時に、 2以上の言語の中から商取引に使用 する所望の言語を購入者に選択させる第 1のステップと、  A first step of allowing a buyer to select a desired language to be used for business transactions from two or more languages when accessing the electronic store;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2のステップと、 提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3のステツプと、  A second step of presenting information on the commercial transaction including the product information in a plurality of languages with the selected language as a representative language to the buyer terminal of the accessing source; and a step of transmitting from the buyer terminal for any of the products indicated by the presented product information. A third step of accepting a buy order for
受付けた買い注文に対する支¾い通貨の種別を受付ける第 4のステツ プと、  A fourth step of accepting the supported currency type for the accepted buy order;
受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5のステップと、  A fifth step of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal;
を備えたことを特徴とする商取引方法。 A commercial transaction method comprising:
5 . 1または複数の電子店舗を商取引コンピュータ上に開設し、 買い 手端末との間でネッ トワークを通じて電子的に商取引を行なう方法であ つて、 前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1のステップ と、 5. A method of establishing one or more electronic stores on a commerce computer and conducting electronic commerce with a buyer terminal via a network. A first step of allowing a buyer to select a desired language to be used for business transactions from two or more languages when accessing the electronic store from a buyer terminal;
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2のステツプと、  A second step of presenting information about the transaction including the product information in the selected language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3のステップと、  A third step of accepting a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4のステツ プと、  A fourth step of accepting the type of payment currency for the accepted buy order;
受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5のステップと、  A fifth step of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal;
買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決 済機関の指定口座への支払い依頼を発行する第 6のステップと、  After receiving an acknowledgment from the buyer's terminal and receiving credit from the clearing house, issue a payment request to the buyer of the accessing buyer's terminal to the buyer of the accessing buyer's terminal to the designated account of the payment institution. Steps and
前記決済機関の指定口座への入金額を商品購入元の店舗または電子店 舗が予め登録しておいた種別の通貨の価値に変換し、 商品購入元の店舗 または電子店舗の指定口座に振り込む第 7のステップと  The deposit amount to the designated account of the settlement institution is converted into a value of a currency of a type registered in advance by the store or electronic store of the product purchaser and transferred to the designated account of the store or electronic store of the product purchaser. 7 steps and
を備えたことを特徴とする商取引方法。 A commercial transaction method comprising:
6 . ' 1または複数の電子店舗を商取引コンピュータ上に開設し、 買い 手端末との間でネッ トワークを通じて電子的に商取引を行なう方法であ つて、  6. 'One or more electronic stores are set up on a commerce computer, and electronic commerce is performed with the buyer's terminal through a network.
前記電子店舗へのアクセス時に、 2以上の言語の中から商取引に使用 する所望の言語を購入者に選択させる第 1のステップと、  A first step of allowing a buyer to select a desired language to be used for business transactions from two or more languages when accessing the electronic store;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2のステップと、 提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3のステップと、 A second step of presenting information on the commercial transaction including the product information in a plurality of languages with the selected language as a representative language to the buyer terminal of the accessing source; and The third step of accepting a buy order for
受付けた買い注文に対する支払い通貨の種別を受付ける第 4のステツ プと、  A fourth step of accepting the type of payment currency for the accepted buy order;
受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5のステップと、  A fifth step of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal;
買い手端末からの確認応答を受け、 アクセス元の買い手端末の購入者 に対し、 決済機関の指定口座への支払い依頼を発行する第 6のステップ と、  Receiving the acknowledgment from the buyer terminal, issuing a payment request to the designated account of the clearing house to the buyer of the accessing buyer terminal,
前記決済機関の指定口座への入金額を商品購入元の店舗または電子店 舗が予め登録しておいた種別の通貨の価値に変換し、 商品購入元の店舗 または電子店舗の指定口座に振り込む第 7のステップと  The deposit amount to the designated account of the settlement institution is converted into a value of a currency of a type registered in advance by the store or electronic store of the product purchaser and transferred to the designated account of the store or electronic store of the product purchaser. 7 steps and
を備えたことを特徴とする商取引方法。 A commercial transaction method comprising:
7 . 前記第 1のステヅプが、  7. The first step is
所望の言語または言語圏を含む国名または地域名を選択させるステッ プから成ることを特徴とする請求の範囲第 1項〜第 6項のいずれか一項 に記載の商取引方法。  The commercial transaction method according to any one of claims 1 to 6, further comprising a step of selecting a country name or a region name including a desired language or language zone.
8 . 前記第 1のステップが、 買い手端末から受信した購入者識別情報 と購入者デ一夕ベースに登録された購入者識別情報とを照合するステツ プと、 ' 購入者データベースに登録された購入者であれば、 当該購入者識別情 報と共に登録されている言語選択情報を抽出し、 その言語選択情報に対 応する言語で商取引に閧する情報をアクセス元の買い手端末に提示する ように指示する.ステップとから成ることを特徴とする請求の範囲第 1項 1〜第 6項のいずれか一項に記載の商取引方法。  8. The first step is a step of comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered on the purchaser data base; , The user is required to extract the registered language selection information together with the purchaser identification information and to present the information for the commercial transaction in the language corresponding to the language selection information to the buyer terminal of the access source. The commercial transaction method according to any one of claims 1 to 6, wherein the method comprises the steps of:
9 . 前記第 1のステヅプが、  9. The first step is
買い手端末から受信した送信元ァドレス、 買い手端末の言語設定情報 または電話番号に対応する言語を自動選択するステツプから成ることを 特徴とする請求の範囲第 1項〜第 6項のいずれか一項に記載の商取引方 法。 Source address received from buyer terminal, language setting information of buyer terminal 7. The commercial transaction method according to claim 1, further comprising a step of automatically selecting a language corresponding to the telephone number.
1 0 . 前記第 2のステップが、 各電子店舗の商品情報を含む商取引に 関する情報のうち文字情報を買い手端末から指定された言語の文字情報 にリアルタイムで翻訳してアクセス元の買い手端末に提示するステヅプ から成ることを特徴とする請求の範囲第 1項〜第 9項のいずれか一項に 記載の商取引方法。  10. The second step is to translate, in real time, the character information of the information about the commercial transaction including the product information of each electronic store into the character information in the language specified by the buyer terminal and present it to the buyer terminal of the access source. The commercial transaction method according to any one of claims 1 to 9, wherein the method comprises the steps of:
1 1 . 前記第 2のステツプが、 電子店舗毎に開設された 2以上の言語 の店舗ページのうち買い手端末から指定された言語の店舗ページを選択 し、 該店舗ページの商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示するステップから成ることを特徴とする請求の範囲第 11. The second step is to select a store page in a language specified from the buyer terminal from among store pages in two or more languages established for each electronic store, and to execute a business transaction including product information of the store page. Presenting the information to the buyer terminal of the access source.
1項〜第 9項のいずれか一項に記載の商取引方法。 10. The commercial transaction method according to any one of paragraphs 1 to 9.
1 2 . 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサーバコンピュータ内に自動開設したものである ことを特徴とする請求の範囲第 1 1項に記載の商取引方法。  1 2. The store page monitors the frequency of specifying the language for each electronic store, and automatically opens the store page of the language in the electronic store or the server computer of the service organization for the one with the higher frequency of specification. The commercial transaction method according to claim 11, characterized in that:
1 3 . 前記第 4のステツプが、 現在の為替レートをアクセス元の買い 手端末に提示するステップを含むこ'とを特徴とする請求の範囲第 3項〜 第 1 2項のいずれか一項に記載の商取引方法。  13. The method according to any one of claims 3 to 12, wherein the fourth step includes a step of presenting a current exchange rate to a buyer terminal of an access source. Commerce method described in.
1 4 . 前記ネッ トワークがイン夕ネッ トであることを特徴とする 請求の範囲第 1項〜第 1 3項のいずれか一項に記載の商取引方法。  14. The business transaction method according to any one of claims 1 to 13, wherein the network is an Internet network.
1 5 . 1または複数の電子店舗を開設し、 ネッ トワークを通じて電子 的に商取引を行なう装置であって、  15.5 A device that opens one or more electronic stores and conducts business transactions electronically over a network.
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、 When accessing the electronic store from a buyer terminal used by a purchaser of a product, the buyer selects a desired language to be used for commercial transactions from two or more languages. A first means to let
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の手段と  A second means for presenting information on the commercial transaction including the product information in the selected language to the accessing buyer terminal; and
を備えたことを特徴とする商取引装置。 A commercial transaction device comprising:
1 6 . 1 または複数の電子店舖を開設し、 ネッ トワークを通じて電子 的に商取引を行なう装置であって、  16.1 A device that establishes one or more electronic stores and conducts electronic commerce through a network.
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、  A first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段と  A second means for presenting information on a commercial transaction including product information in a plurality of languages, with the selected language as a representative language, to the accessing buyer terminal; and
を備えたことを特徴とする商取引装置。 A commercial transaction device comprising:
1 7 . 1 または複数の電子店舗を開設し、 ネッ トワークを通じて電子 的に商取引を行なう装置であって、  17.1 A device that opens one or more electronic stores and conducts business transactions electronically over a network.
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、  A first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product;
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手 ¾末に提示する第 2の手段と、 '  A second means of presenting information about the transaction, including product information, in the selected language to the accessing buyer,
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fourth means for accepting the type of payment currency for the accepted buy order, a fifth means for calculating the purchaser's payment amount in the accepted type of payment currency, and presenting it to the buyer terminal of the access source;
を備えたことを特徴とする商取引装置。 A commercial transaction device comprising:
1 8 . 1 または複数の電子店舗を開設し、 ネッ トワークを通じて電子 的に商取引を行なう装置であって、 18.1 Open one or more electronic stores and establish electronic stores via the network. Device for conducting commercial transactions,
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、  A first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段と、  A second means for presenting information related to a commercial transaction including product information in a plurality of languages with the selected language as a representative language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と, 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fourth means for receiving the type of payment currency for the received buy order, a fifth means for calculating the purchaser's payment amount in the received type of payment currency, and presenting the calculated amount to the buyer terminal of the access source;
を備えたことを特徴とする商取引装置。 A commercial transaction device comprising:
1 9 . 1 または複数の電子店舖を開設し、 ネッ トワークを通じて電子 的に商取引を行なう装置であって、  19.1 A device that establishes one or more electronic stores and conducts electronic commerce through a network.
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、  A first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product;
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する集 2の手段と、 ' 提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  The means of collection 2 that presents information on the commercial transaction including the product information in the selected language to the buyer terminal of the access source, and the third method of accepting a purchase order from the buyer terminal for any of the products indicated by the presented product information Means,
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fourth means for accepting the type of payment currency for the accepted buy order, a fifth means for calculating the purchaser's payment amount in the accepted type of payment currency, and presenting it to the buyer terminal of the access source;
買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決 済機関の指定口座への支払い依頼を発行する第 6の手段と、 After receiving an acknowledgment from the buyer's terminal and receiving credit from the clearing house, a decision is made for the authenticated one to the buyer of the accessing buyer's terminal. A sixth means of issuing a payment request to the designated account of the institution,
前記決済機関の指定口座への入金額を商品購入元の電子店舗が予め登 録しておいた種別の通貨の価値に変換し、 商品購入元の電子店舗の指定 口座に振り込む第 7の手段と  A seventh means for converting the deposit amount into the designated account of the settlement institution into a value of a currency of a type previously registered by the electronic store of the product purchaser, and transferring the value to the designated account of the electronic store of the product purchaser;
5 を備えたことを特徴とする商取引装置。  A commerce device comprising:
2 0 . 1または複数の電子店舗を開設し、 ネッ トワークを通じて電子 的に商取引を行なう装置であって、  20.1 A device that opens one or more electronic stores and conducts electronic commerce through a network.
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 10 に選択させる第 1の手段と、  A first means for allowing the buyer 10 to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段と、  A second means for presenting information related to a commercial transaction including product information in a plurality of languages with the selected language as a representative language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
15 受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と.  15 With a fourth means of accepting the type of payment currency for the accepted buy order.
受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fifth means for calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the accessing buyer terminal;
買い手端末からの確認応答を受け、 決済機関による与信を受け、 認証 ' されたものについて、 アクセス元の Mい手端末の購入者に対し、 決済機 20 関の指定口座への支払い依頼を発行する第 6の手段と、  Receiving an acknowledgment from the buyer terminal, receiving a credit from the clearing house, and issuing a request for payment to the designated account of the payment machine 20 to the purchaser of the M-hand terminal that has accessed the authenticated device. Sixth means,
前記決済機関の指定口座への入金額を商品購入元の電子店舗が予め登 録しておいた種別の通貨の価値に変換し、 商品購入元の電子店舗の指定 口座に振り込む第 7の手段と  A seventh means for converting the deposit amount into the designated account of the settlement institution into a value of a currency of a type previously registered by the electronic store of the product purchaser, and transferring the value to the designated account of the electronic store of the product purchaser;
を備えたことを特徴とする商取引装置。  A commercial transaction device comprising:
25 2 1 . 前記第 1の手段が、 25 2 1. The first means is:
所望の言語または言語圏を含む国名または地域名を選択させる手段か ら成ることを特徴とする請求の範囲第 1 5項〜第 2 0項のいずれか一項 に記載の商取引装置。 Means to select country or region name containing desired language or language zone The commercial transaction device according to any one of claims 15 to 20, characterized by comprising:
2 2 . 前記第 1の手段が、 買い手端末から受信した購入者識別情報と購 入者データベースに登録された購入者識別情報とを照合する手段と、 購入者データペースに登録された購入者であれば、 当該購入者識別情 報と共に登録されている言語選択情報を抽出し、 その言語選択情報に対 応する言語で商取引に関する情報をアクセス元の買い手端末に提示する ように指示する手段とから成ることを特徴とする請求の範囲第 1 5項〜 第 2 0項のいずれか一項に記載の商取引装置。  2 2. The first means is means for comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database; If there is, the language selection information registered together with the purchaser identification information is extracted, and means for instructing to present the information on the commercial transaction in the language corresponding to the language selection information to the accessing buyer terminal is included. The commercial transaction device according to any one of claims 15 to 20, wherein the transaction device comprises:
2 3 . 前記第 1の手段が、  23. The first means comprises:
買い手端末から受信した送信元ァドレス、 買い手端末の言語設定情報 または電話番号に対応する言語を自動選択するステツプから成ることを 特徴とする請求の範囲第 1 5項〜第 2 0項のいずれか一項に記載の商取 引装置。  Any one of claims 15 to 20 characterized by comprising a step of automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal or a language corresponding to the telephone number. Commercial transaction device described in section.
2 4 . 前記第 2の手段が、 各電子店舗の商品情報を含む商取引に関す る情報のうち文字情報を買い手端末から指定された言語の文字情報にリ アルタイムで翻訳してアクセス元の買い手端末に提示する手段から成る ことを特徴とする請求の範囲第 1 5項〜第 2 0項のいずれか一項に記載 の商取引装'置。 '  24. The second means, in real-time, translates textual information of commercial transactions including merchandise information of each electronic store into textual information in a language specified from the buyer terminal, and accesses the buyer at the access source. The commercial transaction device according to any one of claims 15 to 20, characterized by comprising means for presenting to a terminal. '
2 5 . 前記第 2の手段が, 電子店舗ごとに解説された 2以上の言語の 店舗ページのうち買い手端末から指定された言語の店舗ページを選択し、 該店舖ページの商品情報を含む商取引に関する情報をアクセス元の買い 手端末に提示するステップから成ることを特徴とする請求の範囲第 1 5 項〜第 2 0項のいずれか一項に記載の商取引装置。  25. The second means selects a store page in a language specified from the buyer terminal among store pages in two or more languages described for each electronic store, and relates to a commercial transaction including the product information of the store-specific page. The commercial transaction device according to any one of claims 15 to 20, comprising a step of presenting information to a buyer terminal of an access source.
2 6 . 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサ一バコンピュー夕内に自動開設したものである ことを特徴とする請求の範囲第 2 5項に記載の商取引装置。 26. The store page monitors the frequency of specifying the language for each electronic store, and stores the store page of the language in the electronic store for those with the higher frequency of specification. 26. The commercial transaction device according to claim 25, wherein the transaction device is automatically opened within a server computer of a service organization.
2 7 . 前記第 4の手段が、 現在の為替レートをアクセス元の買い手端 末に提示する手段を含むことを特徴とする請求の範囲第 1 7項〜第 2 6 項のいずれか一項に記載の商取引装置。  27. The method according to any one of claims 17 to 26, wherein the fourth means includes means for presenting a current exchange rate to a buyer terminal of an access source. Commerce device as described.
2 8 . 前記ネッ トワークがインタネッ トであることを特徴とする 請求の範囲第 1 5項〜第 2 7項のいずれか一項に記載の商取引装置。  28. The transaction device according to any one of claims 15 to 27, wherein the network is the Internet.
2 9 . 商品の購入希望者が使用する複数の買い手端末と、 1 または複 数の電子店舗を開設し、 前記買い手端末との間でのネッ トワークを通じ た通信により電子的に商取引を行なうサーバコンピュータを備えたシス テムであって、  29. A server computer that establishes multiple buyer terminals and one or more electronic stores that are used by those who wish to purchase products, and conducts electronic commerce electronically by communicating with the buyer terminals via a network. A system with
前記サーバコンピュー夕が、  The server computer is
前記買い手端末からの前記電子店舗へのアクセス時に、 2以上の言語 の中から商取引に使用する所望の言語を購入者に選択させる第 1の手段 と、  First means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from the buyer terminal;
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の手段と  A second means for presenting information on the commercial transaction including the product information in the selected language to the accessing buyer terminal; and
を備えたことを特徴とする商取引システム。 A commerce system comprising:
3 0 . 商品の購入希望奢が使用する複数の買い手端末と、 1また (ま複 数の電子店舗を開設し、 前記買い手端末との間でのネッ トワークを通じ た通信により電子的に商取引を行なうサーバコンピュー夕を備えたシス テムであって、  30. Open multiple electronic stores with multiple buyer terminals used by customers wishing to purchase merchandise, and conduct electronic commerce by communicating with the buyer terminals via a network. A system with a server computer,
前記サーバコンビュ一夕が、  The server convenience overnight,
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、 選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段と A first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; A second means for presenting information on a commercial transaction including product information in a plurality of languages, with the selected language as a representative language, to the accessing buyer terminal; and
を備えたことを特徴とする商取引システム。  A commerce system comprising:
3 1 . 商品の購入希望者が使用する複数の買い手端末と、 1または複 数の電子店舗を開設し、 前記買い手端末との間でのネッ トヮ一クを通じ た通信により電子的に商取引を行なぅサ一バコンビュー夕を備えたシス テムであって、  3 1. Open a plurality of buyers' terminals and one or more electronic stores used by those who wish to purchase products, and conduct electronic commerce electronically by communicating with the buyer's terminals via a network. It is a system equipped with a personal computer
前記サーバコンピュー夕が、  The server computer is
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、  A first means for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; and
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の手段と、  A second means for presenting information on the commercial transaction including the product information in the selected language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と. 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fourth means for receiving the type of payment currency for the received buy order; and a fifth means for calculating the purchaser's payment amount in the received type of payment currency and presenting it to the buyer terminal of the access source.
' を備えたことを特徴とする商取引システム。 'A commerce system characterized by the following.
3 2 . 商品の購入希望者が使用する複数の買い手端末と、 1 または複 数の電子店舗を開設し、 前記買い手端末との間でのネッ トワークを通じ た通信により電子的に商取引を行なうサーバコンピュータを備えたシス テムであって、  3 2. A server computer that establishes a plurality of buyer terminals and one or more electronic stores that are used by those who wish to purchase products, and that conducts business transactions electronically by communicating with the buyer terminals via a network. A system with
前記サ一バコンピュー夕が、  The server computer is
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、 When accessing the electronic store from a buyer terminal used by a purchaser of a product, the buyer selects a desired language to be used for commercial transactions from two or more languages. A first means to let
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段と、  A second means for presenting information related to a commercial transaction including product information in a plurality of languages with the selected language as a representative language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fourth means for accepting the type of payment currency for the accepted buy order, a fifth means for calculating the purchaser's payment amount in the accepted type of payment currency, and presenting it to the buyer terminal of the access source;
を備えたことを特徴とする商取引システム。 A commerce system comprising:
3 3 . 商品の購入希望者が使用する複数の買い手端末と、 1または複 数の電子店舗を開設し、 前記買い手端末との間でのネッ トワークを通じ た通信により電子的に商取引を行なぅサ一バコンピュー夕を備えたシス テムであって、  3 3. Open a plurality of buyer's terminals and one or more electronic stores used by the purchaser of the product, and conduct electronic commerce by communication with the buyer's terminal through a network. A system with a server computer,
前記サーバコンピュータが、  The server computer,
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァクセ ス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者に 選択させる第 1の手段と、 A first means for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product; and
選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の手段と、 '  A second means of presenting information about the commercial transaction including the product information in the selected language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の手段と、  A fourth means for accepting the type of payment currency for the accepted buy order, a fifth means for calculating the purchaser's payment amount in the accepted type of payment currency, and presenting it to the buyer terminal of the access source;
買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決 済機関の指定口座への支払い依頼を発行する第 6の手段と、 前記決済機関の指定口座への入金額を商品購入元の電子店舗が予め登 録しておいた種別の通貨の価値に変換し、 商品購入元の電子店舗の指定 口座に振り込む第 7の手段と After receiving an acknowledgment from the buyer's terminal and receiving credit from the clearing house, a decision is made for the authenticated one to the buyer of the accessing buyer's terminal. A sixth means for issuing a payment request to the designated account of the payment institution, and converting the deposit amount to the designated account of the settlement institution into the value of the currency of the type registered in advance by the electronic store of the product purchaser The seventh means to transfer to the designated account of the electronic store from which the product is purchased and
を備えたことを特徴とする商取引システム。 A commerce system comprising:
3 4 . 商品の購入希望者が使用する複数の買い手端末と、 1または複 数の電子店舗を開設し、 前記買い手端末との間でのネヅ トワークを通じ た通信により電子的に商取引を行なうサーバコンピュータを備えたシス テムであって、  3 4. A server that establishes one or more electronic stores with multiple buyer terminals used by those who wish to purchase products, and conducts electronic commerce by communication with the buyer terminals via a network. A system with a computer,
前記サーバコンピュータが、  The server computer,
商品の購入希望者が使用する買い手端末からの前記電子店舗へのァク セス時に、 2以上の言語の中から商取引に使用する所望の言語を購入者 に選択させる第 1の手段と、  A first means for allowing a buyer to select a desired language to be used for commercial transactions from two or more languages when accessing the electronic store from a buyer terminal used by a purchaser of the product;
選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の手段と、  A second means for presenting information related to a commercial transaction including product information in a plurality of languages with the selected language as a representative language to the accessing buyer terminal;
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の手段と、  A third means for receiving a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の手段と. 受付けた種別の支払い ¾貨による購入者の支払い額を算出し、 ァ セ ス元の買い手端末に提示する第 5の手段と、  A fourth means for receiving the type of payment currency for the received buy order; and a payment for the received type; a fifth means for calculating the purchaser's payment amount in currency and presenting it to the buyer terminal of the access source;
買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決 済機関の指定口座への支払い依頼を発行する第 6の手段と、  After receiving an acknowledgment from the buyer's terminal and receiving credit from the clearing house, issue a payment request to the buyer of the accessing buyer's terminal to the buyer of the accessing buyer's terminal to the designated account of the payment institution. Means,
前記決済機関の指定口座への入金額を商品購入元の電子店舗が予め登 録しておいた種別の通貨の価値に変換し、 商品購入元の電子店舗の指定 口座に振り込む第 7の手段と を備えたことを特徴とする商取引システム。 A seventh means for converting the deposit amount into the designated account of the settlement institution into a value of a currency of a type previously registered by the electronic store of the product purchaser, and transferring the value to the designated account of the electronic store of the product purchaser; A commerce system comprising:
3 5 . 前記第 1の手段が、  3 5. The first means is:
所望の言語または言語圏を含む国名または地域名を選択させる手段か ら成ることを特徴とする請求の範囲第 2 9項〜第 3 4項のいずれか一項 に記載の商取引システム。  The commercial transaction system according to any one of claims 29 to 34, further comprising means for selecting a country name or a region name including a desired language or language zone.
3 6 . 前記第 1の手段が、 買い手端末から受信した購入者識別情報と 購入者データベースに登録された購入者識別情報とを照合する手段と、 購入者データベースに登録された購入者であれば、 当該購入者識別情 報と共に登録されている言語選択情報を抽出し、 その言語選択情報に対 応する言語で商取引に関する情報をアクセス元の買い手端末に提示する ように指示する手段とから成ることを特徴とする請求の範囲第 2 9項〜 第 3 4項のいずれか一項に記載の商取引システム。  36. If the first means is a means for comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered in the purchaser database, and the purchaser registered in the purchaser database, Means for extracting the registered language selection information together with the purchaser identification information and instructing the buyer terminal of the access source to present the information on the commercial transaction in the language corresponding to the language selection information. The commercial transaction system according to any one of claims 29 to 34, characterized by the following.
3 7 . 前記第 1の手段が、  3 7. The first means is:
買い手端末から受信した送信元ァドレス、 買い手端末の言語設定情報 または電話番号に対応する言語を自動選択する手段から成ることを特徴 とする請求の範囲第 2 9項〜第 3 4項のいずれか一項に記載の商取引シ ステム。  Any one of claims 29 to 34, comprising means for automatically selecting a source address received from the buyer terminal, language setting information of the buyer terminal, or a language corresponding to the telephone number. Commerce system described in section.
3 8 . 前記第 2の手段が、 各電子店舗の商品情報を含む商取引に関す ' る情報のうち文字情報を買い手端末から指定された言語の文字情報にリ アルタイムで翻訳してアクセス元の買い手端末に提示する手段から成る ことを特徴とする請求の範囲第 2 9項〜第 3 4項のいずれか一項に記載 の商取引システム。  38. The second means, in real-time, translates character information out of information on commercial transactions including product information of each electronic store into character information in a language specified from the buyer terminal, and obtains information of the access source. The commercial transaction system according to any one of claims 29 to 34, comprising means for presenting the information to a buyer terminal.
3 9 . 前記第 2の手段が、 電子店舗毎に開設された 2以上の言語の店 舗ページのうち買い手端末から指定された言語の店舗ページを選択し、 該店舗ページの商品情報を含む商取引に関する情報をアクセス元の買い 手端末に提示するステップから成ることを特徴とする請求の範囲第 2 9 項〜第 3 4項のいずれか一項に記載の商取引システム。 39. The second means selects a store page in a language specified from the buyer terminal among store pages in two or more languages established for each electronic store, and conducts business transactions including product information of the store page. Presenting information on the buyer terminal of the access source. Item 33. The commercial transaction system according to any one of Items 34 to 34.
4 0 . 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサ一バコンピュー夕内に自動開設したものである ことを特徴とする請求の範囲第 3 9項に記載の商取引システム。  40. The store page monitors the specified frequency of the language for each electronic store, and automatically opens the store page of the language in the electronic store or the server computer of the service organization for the frequently specified items. 30. The commercial transaction system according to claim 39, wherein:
4 1 . 前記第 4の手段が、 現在の為替レートをアクセス元の買い手端 末に提示する手段を含むことを特徴とする請求の範囲第 3 1項〜第 4 0 項のいずれか一項に記載の商取引システム。  41. The method according to any one of claims 31 to 40, wherein the fourth means includes means for presenting a current exchange rate to a buyer terminal of an access source. Commerce system described.
4 2 . 前記ネッ トワークがインタネッ トであることを特徴とする 請求の範囲第 2 9項〜第 4 1項のいずれか一項に記載の商取引システム, 42. The commercial transaction system according to any one of claims 29 to 41, wherein the network is the Internet.
4 3 . コンピュータ上に電子店舗を開設し、 ネヅ トワークを通じて電 子的に商取引を行なうためのプログラムを記録した媒体であって、 4 3. A medium in which an electronic store is opened on a computer and a program for electronically conducting business transactions over a network is recorded.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1の処理と、 選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の処理と  A first process for allowing a buyer to select a desired language to be used for a commercial transaction from two or more languages when accessing the electronic store from a buyer terminal; and information relating to a commercial transaction including product information in the selected language. Is presented to the buyer terminal of the access source.
を含むコンビュー夕が読み取り可能なプログラムが記録されていること を特徴とする商取引用の記録媒体。 A recording medium for commerce, characterized by recording a program that can be read by a contributor.
4 4 . コン i ュ一夕上に電子店舗を開設し、 ネヅ トヮ クを通じて電 子的に商取引を行なうためのプログラムを記録した媒体であって、  4 4. This is a medium in which an electronic store is opened over the night of a computer, and a program for electronically conducting commercial transactions through the network is recorded.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1の処理と、 選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の処理と  A first process for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when the electronic store is accessed from a buyer terminal; and a plurality of languages having the selected language as a representative language. A second process of presenting information on commercial transactions including product information to the buyer terminal of the accessing
を含むコンピュー夕が読み取り可能なプログラムが記録されていること を特徴とする商取引用の記録媒体。 A recording medium for commerce, wherein a computer readable program including the above is recorded.
4 5 . コンピュータ上に電子店舗を開設し、 ネッ トワークを通じて鼋 子的に商取引を行なうためのプログラムを記録した媒体であって、 4 5. A medium in which an electronic store is opened on a computer and a program for conducting commercial transactions through a network is recorded.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1の処理と、 選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の処理と、  A first process for allowing a buyer to select a desired language to be used for a commercial transaction from two or more languages when accessing the electronic store from a buyer terminal; and information relating to a commercial transaction including product information in the selected language. A second process of presenting to the buyer terminal of the access source,
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の処理と、  A third process of accepting a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の処理と、 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の処理と、  A fourth process of accepting the type of payment currency for the received buy order, a fifth process of calculating the purchaser's payment amount in the accepted type of payment currency, and presenting it to the buyer terminal of the access source;
を含むコンピュー夕が読み取り可能なプログラムが記録されていること を特徴とする商取引用の記録媒体。 A recording medium for commerce, wherein a computer readable program including the above is recorded.
4 6 . コンビユー夕上に電子店舗を開設し、 ネッ トワークを通じて電 子的に商取引を行なうためのプログラムを記録した媒体であって、  46. A medium that stores a program for establishing an electronic store in the evening of a convenience store and conducting electronic business transactions electronically over a network.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1の処理と、 選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の黉い手端末に提示する第 2の処理と、 ' 提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の処理と、  A first process for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when the electronic store is accessed from a buyer terminal; and a plurality of languages having the selected language as a representative language. The second process is to present information on the commercial transaction including the product information to the long-hand terminal of the access source, and the third process is to accept a purchase order from the buyer terminal for any of the products indicated by the presented product information. When,
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の処理と- 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の処理と、  A fourth process of accepting the type of payment currency for the received buy order; and-a fifth process of calculating the purchaser's payment amount in the accepted type of payment currency and presenting it to the buyer terminal of the access source;
を含むコンピュー夕が読み取り可能なプログラムが記録されていること を特徴とする商取引用の記録媒体。 A recording medium for commerce, wherein a computer readable program including the above is recorded.
4 7 . コンビユー夕上に電子店舗を開設し、 ネッ トワークを通じて電 子的に商取引を行なうためのプログラムを記録した媒体であって、 47. A medium that stores a program to open an electronic store on the evening of a convenience store and conduct electronic business transactions electronically over a network.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1の処理と、 選択された言語で商品情報を含む商取引に関する情報をアクセス元の 買い手端末に提示する第 2の処理と、  A first process for allowing a buyer to select a desired language to be used for a commercial transaction from two or more languages when accessing the electronic store from a buyer terminal; and information relating to a commercial transaction including product information in the selected language. A second process of presenting to the buyer terminal of the access source,
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の処理と、  A third process of accepting a purchase order from a buyer terminal for any of the products indicated by the presented product information;
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の処理と. 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の処理と、  A fourth process of accepting the type of payment currency for the accepted purchase order; and a fifth process of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the buyer terminal of the access source.
買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決 済機関の指定口座への支払い依頼を発行する第 6の処理と、  After receiving an acknowledgment from the buyer's terminal and receiving credit from the clearing house, issue a payment request to the buyer of the accessing buyer's terminal to the buyer of the accessing buyer's terminal to the designated account of the payment institution. Processing and
前記決済機関の指定口座への入金額を商品購入元の店舗または電子店 舗が予め登録しておいた種別の通貨の価値に変換し、 商品購入元の店舖 または電子店舗の指定口座に振り込む第 7の処理と  The deposit amount to the designated account of the clearing house is converted into the value of the currency of the type registered in advance by the store or the electronic store of the product purchaser and transferred to the designated account of the store of the product purchaser or the electronic store. 7 processing and
を含むコンピュータが読み取り可能なプログラムが記録されていること 特徴とする商取引用の記録媒体。 ' A recording medium for commercial transactions, wherein a computer-readable program including the program is recorded. '
4 8 . コ ンピュータ上に電子店舗を開設し、 ネッ トワークを通じて電 子的に商取引を行なうためのプログラムを記録した媒体であって、  4 8. A medium in which an electronic store is established on a computer and a program for electronically conducting business transactions over a network is recorded.
前記電子店舗への買い手端末からのアクセス時に、 2以上の言語の中 から商取引に使用する所望の言語を購入者に選択させる第 1の処理と、 選択された言語を代表言語とする複数の言語で商品情報を含む商取引 に関する情報をアクセス元の買い手端末に提示する第 2の処理と、  A first process for allowing a purchaser to select a desired language to be used for commercial transactions from two or more languages when the electronic store is accessed from a buyer terminal; and a plurality of languages having the selected language as a representative language. A second process of presenting information on the commercial transaction including the product information to the buyer terminal of the access source at
提示した商品情報で示される商品のいずれかに対する買い手端末から の買い注文を受付ける第 3の処理と、 From the buyer terminal for any of the products indicated by the presented product information A third process for accepting a buy order for
受付けた買い注文に対する支払い通貨の種別を受付ける第 4の処理と. 受付けた種別の支払い通貨による購入者の支払い額を算出し、 ァクセ ス元の買い手端末に提示する第 5の処理と、  A fourth process of accepting the type of payment currency for the accepted purchase order; and a fifth process of calculating the buyer's payment amount in the accepted type of payment currency and presenting it to the buyer terminal of the access source.
買い手端末からの確認応答を受け、 決済機関による与信を受けた後、 認証されたものについて、 アクセス元の買い手端末の購入者に対し、 決 済機関の指定口座への支払い依頼を発行する第 6の処理と、  After receiving an acknowledgment from the buyer's terminal and receiving credit from the clearing house, issue a payment request to the buyer of the accessing buyer's terminal to the buyer of the accessing buyer's terminal to the designated account of the payment institution. Processing and
前記決済機関の指定口座への入金額を商品購入元の店舗または電子店 舗が予め登録しておいた種別の通貨の価値に変換し、 商品購入元の店舗 または電子店舗の指定口座に振り込む第 7の処理と  The deposit amount to the designated account of the settlement institution is converted into a value of a currency of a type registered in advance by the store or electronic store of the product purchaser and transferred to the designated account of the store or electronic store of the product purchaser. 7 processing and
を含むコンピュ一夕が読み取り可能なプログラムが記録されていること を特徴とする商取引用の記録媒体。 A recording medium for commerce, wherein a program readable by a computer including the program is recorded.
4 9 . 前記第 1の処理が、  4 9. The first processing is:
所望の言語または言語圏を含む国名または地域名を選択させるステツ プから成ることを特徴とする請求の範囲第 4 3項〜第 4 8項のいずれか 一項に記載の記録媒体。  The recording medium according to any one of claims 43 to 48, comprising a step of selecting a country name or a region name including a desired language or language zone.
5 0 . 前記第 1の処理が、 買い手端末から受信した購入者識別情報と 購入者デ一夕ベースに登録された購入者識別情報とを照合する処理と、 購入者データベースに登録された購入者であれば、 当該艙入者識別情 報と共に登録されている言語選択情報を抽出し、 その言語選択情報に対 応する言語で商取引に関する情報をアクセス元の買い手端末に提示する ように指示する処理とから成ることを特徴とする請求の範囲第 4 3項〜 第 4 8項のいずれか一項に記載の記録媒体。  50. The first process is a process of comparing the purchaser identification information received from the buyer terminal with the purchaser identification information registered on the purchaser data base, and a purchaser registered in the purchaser database. If this is the case, the process of extracting the registered language selection information together with the relevant holder identification information and instructing the buyer terminal of the access source to present information on the commercial transaction in the language corresponding to the language selection information The recording medium according to any one of claims 43 to 48, comprising:
5 1 . 前記第 1の処理が、  5 1. The first processing is
買い手端末から受信した送信元ア ドレス、 買い手端末の言語設定情報 または電話番号に対応する言語を自動選択する処理から成ることを特徴 とする請求の範囲第 4 3項〜第 4 8項のいずれか一項に記載の記録媒体,It is characterized by processing to automatically select the language corresponding to the sender address received from the buyer terminal, the language setting information of the buyer terminal or the telephone number. The recording medium according to any one of claims 43 to 48,
5 2 . 前記第 2の処理が、 各電子店舗の商品情報を含む商取引に関す る情報のうち文字情報を買い手端末から指定された言語の文字情報にリ アルタイムで翻訳してアクセス元の買い手端末に提示するステップから 成ることを特徴とする請求の範囲第 4 3項〜第 4 8項のいずれか一項に 記載の商取引方法。 5 2. The second processing is to translate the character information of the information about the commercial transaction including the product information of each electronic store into the character information of the language specified from the buyer terminal in real time, and to access the buyer. The commercial transaction method according to any one of claims 43 to 48, comprising a step of presenting the transaction to a terminal.
5 3 . 前記第 2の処理が、 電子店舗毎に開設された 2以上の言語の店 舗ページのうち買い手端末から指定された言語の店舗ページを選択し、 該店舗ページの商品情報を含む商取引に関する情報をアクセス元の買い 手端末に提示するステップから成ることを特徴とする請求の範囲第 4 3 項〜第 4 8項のいずれか一項に記載の商取引方法。  5 3. The second processing is to select a store page in a language specified from a buyer terminal from store pages in two or more languages established for each electronic store, and to conduct business transactions including product information of the store page. 47. The commercial transaction method according to any one of claims 43 to 48, comprising a step of presenting information on the buyer terminal of the access source.
5 4 . 前記店舗ページは、 各電子店舗に対する言語の指定頻度を監視 し、 指定頻度の高いものについて当該言語の店舗ページを各電子店舗内 またはサービス機関のサ一バコンピュー夕内に自動開設したものである ことを特徴とする請求の範囲第 5 3項に記載の商取引方法。  5 4. The store page monitors the frequency of specifying the language for each electronic store, and automatically opens the store page in the relevant language in each electronic store or the server computer of the service organization for those with the higher frequency of specification. The commercial transaction method according to claim 53, wherein:
5 5 . 前記第 4の処理が、 現在の為替レ一トをアクセス元の買い手端 末に提示する処理を含むことを特徴とする請求の範囲第 4 5項〜第 5 4 項のいずれか一項に記載の記録媒体。  55. The method according to any one of claims 45 to 54, wherein the fourth processing includes presenting a current exchange rate to a buyer terminal of an access source. The recording medium according to Item.
PCT/JP2000/004446 2000-07-04 2000-07-04 Commerce method and device, system, and recorded medium WO2002003270A1 (en)

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