Classifications

• • G—PHYSICS
  • G06—COMPUTING OR CALCULATING; COUNTING
  • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
  • G06Q10/00—Administration; Management
  • G06Q10/10—Office automation; Time management

Definitions

• PC PC
• client-server based, multi-tiered, closed-loop accountability tracking systems
• Figure 1 is a simplified block schematic diagram of the present svstem
• Figure 2 shows a block schematic diagram for the cascading of various tiers of
• FIG. 3 shows a flowchart of the overall steps provided in the system
• FIGS. 4 through 7 show detailed flowcharts that are cascaded together in a
• FIGs 8 through 19 show examples of various screens and menus applicable
• Figure 20 shows an example of a "Pareto Chart" of top findings sources for
• the present invention provides a method for a computerized client-server
• the system including a central database selectively receiving data from
• method steps include: initiating on-line an unlimited number of first tiered activities
• each user of the present system requires at least a personal computer 2,
• database may reside on the user ' s computer 2 or on a remote host computer (not
• each user may also be provided a
• a user can interface with the system using similar
• Second tier activities are referred to as "Tasks,” and third tier activities are referred to
• the system is programmed to
• This information can include but is not limited
• customer and supplier information such as addresses, telephone and facsimile telephone numbers, and contact names:
• Project Owner person responsible for managing a Project, hereafter referred to as a Project Owner or
• PO can create or initiate a Project on-line, as shown by step 310 by operating PC 2
• This unique identifier is automatically assigned by
• the identifier can be any numeric or alphanumeric string but typically
• step 320 the Project
• Data may be text or graphic images
• Tasks can also be obtained via electronic mail. Further, the Project Owner assigns the activity to a specific person or function (hereafter referred to as the Task
• the Project Owner notifies the Task Owner of the work assignment by use of an
• step 330 the assigned Task Owner must develop a plan for
• Task Owner then notifies the Project Owner via submittal of an automatically
• notification is accomplished by use of an on-screen icon, drop-down menu selection. or similar mechanism
• the system automatically generates the submittal message
• the Project Owner reviews the Plan provided by the
• Task Owner and can take action to either accept or reject the plan through similar
• step 340 The Project Owner advises the Task Owner of acceptance or
• the Response bv the Task Owner to the Task can be sent to higher
• Project Owners can track closure of Tasks, or identify systemic problems for insuring
• step 370 a Project Owner cannot close a Task in step 380. until step 370 has
• step 380 to "Close Task” when completed.
• step 390 After a Project Owner
• step 310 is carried out via the detailed steps 400. 402. 404. and 406. respectively.
• step 320 for initiating Tasks is carried
• step 330 for responding to a Task is carried
• FIG. 6 via steps 602, 604, 606, 608, 610. 612. 614. 616. and 618.
• the next step is for a Task Owner to Initiate Actions as shown in Figure 6 via
• steps 700, 706, 712, 714, and 716 including steps 700, 706, 712, 714, and 716.
• a project is then completed via steps 728 and 730.
• the present system as proven by a prototype thereof, can support digital
• the digital images can be inputted
• the system is programmed to
• the system provides Summary Screens for Projects, and for Responses.
• Figure 10 shows an Issue Screen providing Issue details.
• the system is programmed to permit customer information to be provided, if
• FIG. 9 a screen is shown for presenting Customer Information, as
• the prototype system has also been programmed to permit a user working on a
• the notes can be programmed into the system, such as notes for
• the system is programmed to retain such notes
• the prototype system is programmed to respond to the addressing of a
• system is programmed for transmitting a similar electronic
• the system is programmed to
• the system also is programmed for including a built-in
• the system is
• menu screen is provided for obtaining certain "charts and graphs" that can be
• Figure 20 shows an example of a "Pareto Chart
• the prototype system is programmed to provide a custom report window for
• the system then is programmed to create the desired report
• the present method and apparatus provides a computerized multi-
• the system is
• system is also programmed to provide a system administrator with the ability to
• the present invention can be applied for use in a doctor's or dentist's office for
• the invention can also be applied for use in manufacturing facilities,

Landscapes

• Engineering & Computer Science (AREA)
• Business, Economics & Management (AREA)
• Strategic Management (AREA)
• Entrepreneurship & Innovation (AREA)
• Human Resources & Organizations (AREA)
• Operations Research (AREA)
• Economics (AREA)
• Marketing (AREA)
• Data Mining & Analysis (AREA)
• Quality & Reliability (AREA)
• Tourism & Hospitality (AREA)
• Physics & Mathematics (AREA)
• General Business, Economics & Management (AREA)
• General Physics & Mathematics (AREA)
• Theoretical Computer Science (AREA)
• Management, Administration, Business Operations System, And Electronic Commerce (AREA)
• Information Transfer Between Computers (AREA)

Priority Applications (1)

Applications Claiming Priority (2)

Publications (2)

Family

ID=23061868

Family Applications (1)

Country Status (2)

Cited By (2)

Family Cites Families (4)

• 2000
  • 2000-03-27 WO PCT/US2000/008078 patent/WO2001073583A2/en active Application Filing
  • 2000-03-27 AU AU2000240338A patent/AU2000240338A1/en not_active Abandoned

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