WO2001003023A3 - Process management graphical user interface, system and method - Google Patents

Process management graphical user interface, system and method Download PDF

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Publication number
WO2001003023A3
WO2001003023A3 PCT/CA2000/000689 CA0000689W WO0103023A3 WO 2001003023 A3 WO2001003023 A3 WO 2001003023A3 CA 0000689 W CA0000689 W CA 0000689W WO 0103023 A3 WO0103023 A3 WO 0103023A3
Authority
WO
WIPO (PCT)
Prior art keywords
task
completed
tasks
user interface
graphical user
Prior art date
Application number
PCT/CA2000/000689
Other languages
French (fr)
Other versions
WO2001003023A2 (en
Inventor
Suzanne L Rochford
Allan Wille
Original Assignee
Nortel Networks Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nortel Networks Ltd filed Critical Nortel Networks Ltd
Priority to AU53808/00A priority Critical patent/AU5380800A/en
Priority to EP00938395A priority patent/EP1145167A3/en
Priority to CA002337933A priority patent/CA2337933A1/en
Publication of WO2001003023A2 publication Critical patent/WO2001003023A2/en
Publication of WO2001003023A3 publication Critical patent/WO2001003023A3/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • User Interface Of Digital Computer (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Debugging And Monitoring (AREA)
  • Digital Computer Display Output (AREA)

Abstract

A method, GUI and system for managing a process defined by a plurality of tasks capable of being completed by different users and intended to be executed in a particular order. The method includes displaying task elements corresponding to the tasks in the process, graphically identifying the task elements corresponding to tasks which have been completed and, if the user of the method is capable of completing the next uncompleted task, specially identifying the corresponding task element. These steps are repeated upon completion of the next uncompleted task. In this way, the progress of a process is tracked and the telco employee responsible for completing the next task in the process is alerted when the current task is completed, which achieves greater process efficiency, more reliable task execution and superior cost effectiveness.
PCT/CA2000/000689 1999-06-30 2000-06-08 Process management graphical user interface, system and method WO2001003023A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
AU53808/00A AU5380800A (en) 1999-06-30 2000-06-08 Process management graphical user interface, system and method
EP00938395A EP1145167A3 (en) 1999-06-30 2000-06-08 Process management graphical user interface, system and method
CA002337933A CA2337933A1 (en) 1999-06-30 2000-06-08 Process management graphical user interface, system and method

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US34339199A 1999-06-30 1999-06-30
US09/343,391 1999-06-30

Publications (2)

Publication Number Publication Date
WO2001003023A2 WO2001003023A2 (en) 2001-01-11
WO2001003023A3 true WO2001003023A3 (en) 2001-08-02

Family

ID=23345935

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CA2000/000689 WO2001003023A2 (en) 1999-06-30 2000-06-08 Process management graphical user interface, system and method

Country Status (4)

Country Link
EP (1) EP1145167A3 (en)
AU (1) AU5380800A (en)
CA (1) CA2337933A1 (en)
WO (1) WO2001003023A2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8261362B2 (en) 2010-12-30 2012-09-04 Ensighten, Inc. Online privacy management

Families Citing this family (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6671869B2 (en) 2001-12-12 2003-12-30 Scott A. Davidson Method and apparatus for graphically programming a programmable circuit
US9268547B2 (en) 2010-01-11 2016-02-23 Ensighten, Inc. Conditional logic for delivering computer-executable program instructions and content
US8996986B2 (en) 2010-01-11 2015-03-31 Ensighten, Inc. Enhanced delivery of content and program instructions
US9003552B2 (en) 2010-12-30 2015-04-07 Ensighten, Inc. Online privacy management
US9165308B2 (en) 2011-09-20 2015-10-20 TagMan Inc. System and method for loading of web page assets
EP2817697A4 (en) 2012-02-21 2015-10-14 Ensighten Inc Graphical overlay related to data mining and analytics
US9317490B2 (en) 2012-09-19 2016-04-19 TagMan Inc. Systems and methods for 3-tier tag container architecture
US9219787B1 (en) 2014-11-26 2015-12-22 Ensighten, Inc. Stateless cookie operations server
US9553918B1 (en) 2014-11-26 2017-01-24 Ensighten, Inc. Stateful and stateless cookie operations servers
CN106899666B (en) * 2017-02-21 2019-12-24 阿里巴巴集团控股有限公司 Data processing method and device for service identification

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5563994A (en) * 1994-03-11 1996-10-08 Harmon; Samuel T. System for graphically generating the sequence and temporal relationship between tasks in a project
EP0841627A2 (en) * 1996-11-08 1998-05-13 Hitachi, Ltd. Task execution support system
US5765140A (en) * 1995-11-17 1998-06-09 Mci Corporation Dynamic project management system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5563994A (en) * 1994-03-11 1996-10-08 Harmon; Samuel T. System for graphically generating the sequence and temporal relationship between tasks in a project
US5765140A (en) * 1995-11-17 1998-06-09 Mci Corporation Dynamic project management system
EP0841627A2 (en) * 1996-11-08 1998-05-13 Hitachi, Ltd. Task execution support system

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
"INTEGRATION OF GROUPWARE WITH PROJECT MANAGEMENT VIA FACILITATED WORK SESSIONS", IBM TECHNICAL DISCLOSURE BULLETIN,IBM CORP. NEW YORK,US, vol. 39, no. 3, 1 March 1996 (1996-03-01), pages 171 - 173, XP000581663, ISSN: 0018-8689 *
SURJAPUTRA, R. ET AL.: "A Distributed Software Project Management Tool", PROC. OF 8TH INT IEEE WORKSHOP ON ENABLING TECHNOLOGIES, 16 June 1999 (1999-06-16) - 18 June 1999 (1999-06-18), pages 30 - 31, XP002157255 *

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8261362B2 (en) 2010-12-30 2012-09-04 Ensighten, Inc. Online privacy management
US8516601B2 (en) 2010-12-30 2013-08-20 Ensighten, Llc Online privacy management

Also Published As

Publication number Publication date
CA2337933A1 (en) 2001-01-11
EP1145167A2 (en) 2001-10-17
AU5380800A (en) 2001-01-22
WO2001003023A2 (en) 2001-01-11
EP1145167A3 (en) 2001-12-19

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