WO2000060432A2 - Computer input performance monitoring system and method - Google Patents

Computer input performance monitoring system and method Download PDF

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Publication number
WO2000060432A2
WO2000060432A2 PCT/US2000/009434 US0009434W WO0060432A2 WO 2000060432 A2 WO2000060432 A2 WO 2000060432A2 US 0009434 W US0009434 W US 0009434W WO 0060432 A2 WO0060432 A2 WO 0060432A2
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WO
WIPO (PCT)
Prior art keywords
user
input
computer
warning
performance
Prior art date
Application number
PCT/US2000/009434
Other languages
French (fr)
Other versions
WO2000060432A3 (en
Inventor
Steven D. Rudnik
Brian J. Gould
Original Assignee
Magnitude Information Systems, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Magnitude Information Systems, Inc. filed Critical Magnitude Information Systems, Inc.
Priority to EP00921944A priority Critical patent/EP1183587A4/en
Priority to AU42201/00A priority patent/AU4220100A/en
Priority to JP2000609860A priority patent/JP2003502725A/en
Publication of WO2000060432A2 publication Critical patent/WO2000060432A2/en
Publication of WO2000060432A3 publication Critical patent/WO2000060432A3/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/02Input arrangements using manually operated switches, e.g. using keyboards or dials
    • G06F3/023Arrangements for converting discrete items of information into a coded form, e.g. arrangements for interpreting keyboard generated codes as alphanumeric codes, operand codes or instruction codes
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G06F11/3414Workload generation, e.g. scripts, playback
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3409Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
    • G06F11/3419Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment by assessing time
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/34Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3438Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/88Monitoring involving counting

Definitions

  • the present invention relates generally to monitoring performance of a user operating a computer device. More specifically, the invention relates to a system and method for monitoring the performance of a user entering information into a computer device through an input device to avoid physical and psychological injury.
  • RSI repetitive stress (or strain) injury
  • CTD Cumulative Trauma Disorder
  • CTS Carpal Tunnel Syndrome
  • the carpal tunnel is a channel in the wrist where tendons and the median nerve connect the arm to the hand. Through excessive use, the tendons become swollen and pinch the nerve.
  • RSI typically manifests itself only after years of excessive typing. Furthermore, the pain of RSI frequently is delayed, and, thus, a person may type comfortably all day but experience great pain later in the evening.
  • RSI RSI accounts for a large portion of work-related illnesses, and the incidence of RSI is expected to grow as the number of people operating keyboards increases. The impact of RSI is measured not only in the pain and suffering of its victims, but also in time lost from work and medical costs. If surgery is required for both hands, medical costs can become particularly high. Moreover, while surgery and medication may alleviate some of the symptoms, there is no cure.
  • RSI is caused not by the computer input devices, but rather by the user's behavior. Intense typing, that is, typing for long periods without a break, slowly damages the soft tissues of a person's hands, wrists, and arms. Due to its insidious nature, RSI often remains undetected until irreparable injury is sustained. RSI may be avoidable or minimized, however, through proper work habits.
  • the present invention provides for monitoring the performance of a user entering information into a computer by configuring the computer to measure a performance characteristic such as activity rate and/or error rate.
  • a performance characteristic such as activity rate and/or error rate.
  • activity rate broadly refers to the amount of information inputted over a particular time
  • error rate refers to the number of errors as a function of either input or time.
  • One aspect of the invention is a method for monitoring a user's performance entering information into a computer using an input device such as a keyboard or mouse.
  • the method comprises: (a) measuring the performance of a user entering information into the computer using an input device over a time period to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate; (b) comparing the input performance characteristic to at least one limit selected from the group consisting of a high limit and a low limit, if the input performance characteristic is greater than the high limit, then adjusting a previously-initialized performance status indicator according to a first function, if the input performance characteristic is less than the low limit, then adjusting the performance status indicator according to a second function; and (c) providing an indication of input performance based on the performance status indicator.
  • the present device monitors computer usage patterns over time and preferably warns the user when to break a dangerous trend in repetitive usage of an input device to avoid RSI or to minimize stress.
  • the method comprises: (a) providing a computer having an input device for entering information therein and being configured at least to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate; (b) allowing a user to enter information into the computer using the input device; and (c) providing an indication of the user's input performance characteristic using the computer.
  • the method comprises: (a) determining an error rate by measuring the number of errors made by a user as a function of time or input; (b) providing the user with an indication of the error rate.
  • the device comprises a computer having an input device for entering information therein and being configured at least to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate.
  • Yet anther aspect of the invention is a computer-readable medium for configuring the computer to monitor the performance of a user entering information therein.
  • the information comprises means for configuring a computer at least to perform the steps of: (a) determining at least one input performance characteristic selected from the group consisting of activity rate and error rate; and (b) providing an indication of the user's input performance characteristic using the computer.
  • the various aspects of the invention described above provide an indication of the input performance of the user.
  • these indications are warnings or prompts that take the form of pop-up windows that appear on the user's screen at appropriate times. These warnings may indicate that a break should be taken or perhaps that the user needs to work harder and be more efficient.
  • the warnings may provide informative and/or entertaining pictures, text and sounds through the use of plug-in modules. These modules may be integral to the device or discrete after market packages. They can even be created by the user using the configuration module.
  • each warning corresponds to an alarm level of particular severity. If the user ignores one warning and continues working, the system will continue to monitor input and warn the user when a higher level alarm is reached. Since warnings may interfere with the user's thought process at the instant they occur, a busy allowance timer may be set. This timer will delay the warning until the timer has expired or the system remains idle for a predetermined period of time, e.g., three seconds.
  • the performance of a user is outputted to a log.
  • the logging features provides a record of the user's typing and/or error rate. Such a record may be beneficial not only for ensuring that the user has rested adequately, but also for monitoring the user's activity from a productivity perspective.
  • Fig. 1 shows a schematic view of the overall system
  • Fig. 2 shows a general flow diagram of the overall process and interaction between the three modules
  • Fig. 3 shows a flow diagram of a preferred embodiment of the keyboard monitoring subsystem
  • Fig. 4 shows a flow diagram of a preferred embodiment of the mouse monitoring subsystem
  • Fig. 5 shows a flow diagram of a preferred embodiment of the stretch timer; and Fig. 6 shows a flow diagram of a preferred embodiment of the error rate monitoring subsystem.
  • monitoring system enables a user to regulate his activity rate on a computer to avoid physical injury and/or mental stress.
  • the system does not require specialized computer hardware or software. It is designed to operate on conventional computers using conventional operating platforms.
  • FIG. 1 A schematic view of a typical system 100 is shown in Fig. 1.
  • a data processor 101 is operatively connected to operator input device 103 and operator display means 112.
  • the data processor 101 may comprise one or more microprocessor chips or digital signal processor chips.
  • the operator input device 103 includes any device which requires physical manipulation by the user to input information into the Processor 101 such as a keyboard 104, a mouse 105, or a joystick 106.
  • the operator display means 112 includes any device that provides output to the operator such as a monitor 107, speaker 108, or printer 114.
  • memory 102 Operatively connected to the processor 101 is memory 102 which contains a program or instructional means for the system 100 to perform the process of the present invention.
  • the instructional means may be stored in a computer-readable medium or a combination of mediums such as disk, tape, CD-ROM, or RAM, or it may be transmitted to the computer in a computer-usable or readable form such as a digital signal or as instructions over a carrier wave.
  • the program comprises three modules as shown in Fig. 1: (1) an activity monitoring module 109; (2) an alarm module 110, and (3) a configuration module 111. It should be understood that the designation of four modules is for illustrative purposes and that the functionality of the program may be divided among more modules or integrated into fewer modules depending upon the preferences of the programmer and the particular application.
  • the computer When configured with the monitoring module 109, the computer has monitoring means for determining a performance characteristic of a user entering information into a computer using an input device. Performance characteristics include, for example, activity rate and error rate. Activity rate is determined by measuring and recording the activity of the input device over a configurable time. This measurement can be performed periodically or continuously. Error rate is determined by measuring the number of time corrective keys such as backspace and delete are used as a function of time or input. In one embodiment, the monitoring means compares the user's performance to a threshold or alarm limit. When configured with the alarm module, the computer has alarm means for indicating a warning if the activity rate reaches a predetermined alarm limit. The configuration module 111 is used to customize the monitoring means and the alarm means.
  • Performance characteristics include, for example, activity rate and error rate.
  • Activity rate is determined by measuring and recording the activity of the input device over a configurable time. This measurement can be performed periodically or continuously. Error rate is determined by measuring the number of time corrective keys such as backspace and delete are used
  • Block 201 of the system's monitoring means 209 a performance status indicator is initiated.
  • Block 202 determines one or more performance characteristics the user by recording the magnitude and type of activity with an input device over a time period.
  • the input performance characteristic is then compared to at least one limit selected from the group consisting of a high limit in Block 203, and a low limit in Block 204. If the activity rate is greater than the high limit, then Block 206 adjusts the performance status indicator according to a first function. If the activity is less than the low limit, then Block 207 adjusts the performance status indicator according to a second function.
  • a warning is indicated in Block 208 if the performance status indicator reaches a predetermined alarm level as determined in Block 207 of the system's alarm means 210.
  • the Monitoring Module in the preferred embodiment comprises a subroutine for each input device. In a typical system, this involves two separate subroutines—namely, (a) a keyboard monitor and (b) a mouse monitor. Additionally, it is preferred to have (c) a stretch monitor which monitors the user's time working on the computer.
  • the keyboard monitor measures the user's activity rate on a keyboard.
  • individual keystrokes are counted rather than the resulting input of such keystrokes. That is, keystrokes, such as backspace, Alt, Shift, Control and arrow keys, which may not necessarily result in the input of a character, are nevertheless counted. Likewise, a key which is held down is counted as a single keystroke even though it may result in multiple character input.
  • Block 310 the background monitor is started.
  • Block 311 sets the following values to zero: down keystrokes counted in a minute (KS) (also referred to as “the activity rate"), the performance status indicator, which in this embodiment is a current activity status level (KX), consecutive minutes of rest (CMR), and accumulated keyboard work minutes (AWM).
  • KS down keystrokes counted in a minute
  • KX current activity status level
  • CMR consecutive minutes of rest
  • ALM accumulated keyboard work minutes
  • Block 312 initializes the following according to the user's configurations: minutes of work to promote next alarm level (MKWx), minutes of rest to demote alarm level (MR), number of keystrokes per minute considered work (KW) (also referred to as the "high limit”), and number of keystrokes per minute considered rest(KR) (also referred to as the "low limit”).
  • the system operates in one minute intervals as regulated by Block 315. It should be understood, however, that the interval is arbitrary and may be set to any value. Every time the a key is depressed, it is recorded in Block 313. Block 314 counts the number of keystrokes in a period by adding one to KS each time a stroke is recorded in Block 313. After Block 315 times out a minute, the current KS value is acknowledged in Block 316. Block 317 determines if the logging option has been selected (discussed below). If so, a record of the KS value is made in Block 318.
  • Block 319 determines if KS is greater than KW, the high limit. If so, a work minute is added to AWM in Block 320.
  • Block 323 increases the activity status by one, an alarm level is reached, and Block 323 issues a warning, which may be audio, visual or both. Although a alarm level was reached in this embodiment by just one incremental increase, it should be understood that this level is configurable.
  • the system may be configured such that activity status must increase by 5 before reaching the alarm level.
  • the preferred embodiment of the invention comprises multiple alarm levels, each level corresponding to a particular warning. For example, in a system with five alarm levels, when the activity status graduates from one alarm level to another, a warning increased severity will be given. It may also be preferred to identify how may work minutes will prompt the next alarm level.
  • Block 324 determines if KS is less than or equal to KR regardless of the determination in Block 319. It should be understood, however, that this step might be performed only if the user activity did not exceed the activity limit. Likewise, the determination of Block 19 might be performed only if the activity rate is above the low limit as determined in Block 324.
  • Block 324 determines that KS is less than or equal to KR, then a rest minute is added to CMR in Block 325, and Block 326 determines if a low limit has been reached (CMR > MKWX). If so, the alarm level is reduced by one in Block 329. Block 328 then sets KS back to zero and the process begins again. It should be understood that effect of a rest minute on the alarm level is configurable. That is, a rest minute can decrease the alarm condition by one as in this embodiment, or according to any other function the user specifies (discussed below).
  • Block 324 determines that KS is not less than or equal to KR, then Block 327 resets CMR to zero, Block 328 resets KS to zero, and the process begins again.
  • the user will spend time where the number of keys pressed is between the work and rest thresholds. These periods will not move the user closer to the next higher alarm level, nor will they reduce the current alarm level.
  • MKWx and AWM cooperate as a first function
  • MR and CMR cooperate as a second function.
  • the first function correlates the number of work minutes to the activity status. For example, if MKWx is set to then, then five work minutes must be recorded before the activity status, in this case, is upwardly adjusted by one. It should be understood, that this adjustment is configurable and the status indicator may be increased, decreased, re-initialized, or adjusted in any other way to meet the user's needs.
  • MKWx can be set to any value to affect the sensitivity of a work minute on the activity status.
  • the second function correlates the number of rest minutes to the activity status. For example, if MR is set to five, then five consecutive rest minutes must be recorded before the activity status indicator is, in this case, downwardly adjusted by one.
  • this adjustment is configurable and the status indicator may be increased, decreased, re-initialized, or adjusted in any other way to meet the user's needs.
  • This particular embodiment of the invention requires that rest minutes be consecutive unlike work minutes. Consequently, once the user has a minute that is not under the rest key count the user must restart resting before the warning level will be reduced. It should be understood, however, that this is a configurable and the user can select whether or not rest periods must be consecutive.
  • MR can be set to any value to affect the sensitivity of a work minute on the activity status.
  • Table 1 contains an example of a user's typing activity and the program's response. In this example, 50 keystrokes or more are considered work, 5 keystrokes or less are considered rest, and 5 rest minutes will reduce the warning level.
  • the accumulated work column shows how many minutes of work are being counted towards reaching the next warning level. Once the number of accumulated work minutes is equal to the next threshold level, an alarm will be initiated. When the number of accumulated rest minutes is equal to the rest period (5 in this case), the accumulated work level will be reset to zero and the current warning level will be reduced by one.
  • the keyboard monitor may also measure the user's efficiency or error rate on a computer. To this end, key strokes are not only counted, but also classified. If the key is a corrective key which is used to correct errors such as, for example, the backspace and delete key, an error is detected and recorded.
  • Block 610 the background monitor is started.
  • Block 611 sets the following values to zero: keystrokes counted in a period (KS), errors counted in a period (ER) and efficiency rate in a period (EF).
  • Block 612 reads user-definable settings for the following: error keys (EKS 1, 2, . . . n), number of levels of alert (LVL), thresholds between levels (THS 1, 2, . . . n) and minutes to consider as a time period (TM). If TM is less than 1, then time period is assumed to be since the program started to current time.
  • Block 626 determines if the key is an error or corrective key. If so, ER is modified by a first function. In this embodiment, ER is increased by 1 in Block 625 and is recorded in Block 616. If not, the process proceeds directly to Block 616. In this embodiment, Block 616 also receives the keystroke count from Block 314 (Fig. 3). Next, Block 618 determines whether the logging feature has been selected. If so, a record of the current system values is made in Block 617 and then the process proceeds to Block 619.
  • Block 619 calculates the current value of EF by dividing ER by KS and multiplying by 100.
  • Block 620 compares EF against the prior value for EF. If the current EF is greater than the prior EF, then Block 621 and Block 622 will increase the warning level and optionally sound an alarm. If the current EF is less than the prior EF, then Block 623 and Block 624 will decrease the warning indicator to reflect this.
  • mouse activity (or trackball, or other pointing device activity) is not discrete. Rather mouse activity tends to be continuous, and is measured consequently according to time units. For example, if a second is used as the time unit, every time the mouse is moved within a second, that second counts as one "mouse- second. "
  • a mouse activity rate can be measured in terms of the number of mouse- seconds over a predetermined period of time. For example, if a user moves a mouse for 45 mouse-seconds within a minute, the mouse activity rate is 45 mouse-seconds/minute. Accordingly, since there are 60 seconds in a minute, the maximum mouse activity rate is 60 mouse-seconds/ minute.
  • the mouse monitor contains configurable parameters that are functionally similar to those of the keyboard monitor. These parameters include a high limit, a low limit, a first function, a second function, and at least one alarm limit. The functionality /configurability of these parameters therefore will not be repeated here, although it should be understood that such functionality/configurability is intended.
  • Block 410 One particular embodiment of the mouse monitor is shown in FIG. 4 in flow chart form, which is similar to Fig. 3.
  • Block 410 the background monitor is started.
  • Block 401 sets the following values to zero: mouse activity rate (MS) (in this case, mouse-seconds/ minute), consecutive minutes of rest (CMMR), and current activity status level (MX).
  • Block 402 initializes the following according to the user's configuration instructions: minutes of work to promote next warning level (MMWx), minutes of rest to demote warning level (MMR), mouse activity rate considered work (MW) (high limit), and mouse activity rate considered rest (MR) (low limit).
  • the system interval is defined as a minute as regulated by Block 10. As stated above, this is arbitrary and, as such, may be set to any value.
  • Block 113 determines if the mouse movement was in the same second as the last mouse movement. If not, Block 130 records the event as a mouse-second. Block 131 counts the number of mouse-seconds in a period by adding one to MS each time a mouse-second is recorded in Block 130. After Block 115 times out a minute, the current MS value, i.e., the activity rate, is recorded in Block 116. Block 117 determines if the Logging option has been selected. If so, a record of the MS value is made in Block 118.
  • Block 124 determines if MS is less than or equal to MR. If so, then a rest minute is added to CMMR in Block 125.
  • Block 126 determines if the number of consecutive rest minutes has reached a level needed to adjust the next activity status by determining if CMMR is greater than MMR. If so, the activity status level is reduced by one in Block 129. Block 128 then sets MS back to zero and the process begins again.
  • Block 124 determines that MS is not less than or equal to MR, then Block 127 resets CMR to zero, Block 128 resets MS to zero, and the process begins again. Like the keyboard monitor, this embodiment therefore requires that rest minutes be consecutive unlike work minutes.
  • Table 1 for the keyboard monitor is applicable to the mouse monitor as well, except rather than "keystrokes" it should read “mouse-seconds".
  • the stretch monitor monitors the time at which the user is working at the computer and suggests stretch breaks. Stretching or similar physical stimulation is known to reduce the effects of RSI. Moreover, it provides a break from work which in itself is highly beneficial as discussed above. Every minute that the user works at the computer (including moving the mouse or pressing a key) will be counted as a minute that the user has been sitting at the computer. Once the user has been sitting for a period of time greater than the stretch time, the user will be advised to stand and stretch.
  • FIG. 5 A particular embodiment of the stretch timer is shown in Fig. 5 as a flow chart.
  • Block 515 zeros the idle minutes (IM) and the minutes since the last stretch (MIN), while Block 516 reads for memory to initialize the values for the minutes to stretch timer (STM) and absent timer minutes (ATM).
  • IM idle minutes
  • MIN minutes since the last stretch
  • Block 516 reads for memory to initialize the values for the minutes to stretch timer (STM) and absent timer minutes (ATM).
  • the timing interval of the system is set by Block 501 , which in this case is one minute. After every minute, a minute is added to MIN in Block 502.
  • Block 503 determines if it is time to stretch by determining if MIN is greater than or equal to STM. If so, Block 504 resets MIN to zero, and Block 505 issues a warning that may be visual, audio, or both.
  • Block 506 determines whether there is mouse activity by determining if MS is greater than zero. If yes, then Block 509 resets IM to zero.
  • Block 510 determines whether the mouse is idle by determining if IM is less than one. If yes, one is added to the current idle minute in Block 511. Next, Block 512 determines if the user has been absent enough by determining if IM is greater than or equal to ATM. If so, Block 513 resets the system minutes to zero. It should be understood that this particular embodiment is for demonstrative purposes and should not be used to curtail the scope of the invention.
  • a warning is provided when an alarm level is reached.
  • an alarm level may be reached due to excessive keyboard or mouse usage, continuous time behind the computer, and/or excessive errors.
  • the basic intent behind this embodiment is to notify the user of the need for a break.
  • the user can decide whether to take a break or cancel the warning program before the rest period has been observed.
  • the monitoring system is configured to monitor a user's performance and provide an indication of the user's activity rate and efficiency for evaluation purposes.
  • One embodiment issues a warning when the user either is working too hard and needs a rest or is not working hard enough and should increase the activity rate.
  • a plurality of warnings are used which correspond to alarm levels of increasing severity. If the user ignores one warning and continues to work to the next alarm level, then a second warning will be given which indicates the increased need to take a break. For example, a series of three lights, green, yellow and red may be displayed in the computer's monitor indicating the severity of the warning. The user is initially given a green indicating that error rate (and/or activity rate) is acceptable. As the user works and the error rate reaches a certain level, then the green light may change to yellow indicating an increase in error rate and possible mental stress. If the error rate increases further such that the a second limit is reached, then the yellow light would turn to red indicating that an unacceptable error rate has been reached and that the user should take a rest or otherwise relieve metal stress which is presumably contributing to the increased error rate.
  • the higher level warnings become more intrusive into the user's work, thereby requiring him to take proactive steps to proceed.
  • the monitoring system can even block further user input until the rest period expires.
  • the highest warning level may be repeatedly indicted until a break is observed.
  • An alarm condition can be indicated through visual or audio means or a combination thereof.
  • the alarm's window characteristics are defined in the configuration module. The following are possible configurations:
  • Alarm always on top the alarm warning window will always be visible on the user's computer screen once a alarm condition is reached;
  • Alarm as full screen the alarm warning window will occupy the full screen during an alarm;
  • the alarm warning window will appear as an icon on the user's screen. Double clicking this icon will restore the alarm to its normal window size; Alarm takes focus: the alarm warning window will assume control of the keyboard and mouse upon an alarm condition;
  • warnings packages or modules are collections of sounds, pictures and text that may inform and entertain a user.
  • a visually or audibly stimulating warning is preferred since it is more likely to entice a user to rest. More Preferable is a warning that actually encourages the user to stretch and perform some simple exercises during the rest periods.
  • each warning module is a collection of a sound catalog, a text catalog, and a picture catalog. If the user prefers only one sound, picture, or text message, the user can bypass the catalogs and specify his preference. Alternatively, the user may desire that the catalog items be selected randomly during each alarm.
  • These warning modules can be configured by the user using the configuration module, or they can be purchased as after-market components. It is anticipated that businesses may compile such warning modules as a means of advertising products and educating consumers.
  • a warning is triggered because the user is typing or drawing at a high rate while concentrating on the task at hand. It would be difficult to suddenly lose concentration and stop all work when the warning occurs.
  • the busy allowance timer therefore provides a grace period wherein the user can continue working without interruption. With busy allowance set, the warning will be initiated and the system will beep up periodically until the user stops using the system. Once a the user is idle or the busy allowance timer expires (configurable), the warning will be activated. Busy allowance is configured by the user. When set to zero, there is no busy allowance before warnings.
  • the monitor system also may comprise logging means for recording user activity. If selected, every minute the monitoring device logs the current number of mouse seconds and keystrokes into a log file. These logs can be used to monitor user performance and work habits.
  • the log file contains one entry per minute in the following format: ddd hhmmss kc mc kw ku mu mw sit chksum er ef
  • log entries include start time and warning messages. It should be understood, that the log record is configurable according to the user's need.
  • the present invention provides for a system that is fully configurable to suit the needs of a particular user.
  • Configurable parameters include the work and low limits for keystrokes and mouse usage, the alarm limits, the effect of a work period on the performance status (first function) for the mouse and keyboard, and the effect of rest period on the performance status (second function) for the mouse and keyboard.
  • the configuration module can be used to select the preferred warning indication, or to generate warning modules specific to a user's interests.
  • monitoring system is also flexible, and may be customized in many ways to create unique and personal versions that are sensitive to the user's situation.
  • the user can set the monitoring device to automatically start with Windows, or what ever operating system is being used, always keep warnings on the top of the user's Windows “desktop,” or the equivalent, cover the full screen area or just a small area, operate as an icon-only warning service, remain visible at all times or just during warnings, play sound files during warnings (randomly if desired), display pictures during warnings (randomly if desired), display messages during warnings (randomly if desired), maintain catalogs of messages/ sounds/pictures, display the current time in addition to remaining break time, appear in user designed views including color selection, and beep any number of seconds prior to interruption by an warning.
  • the steps may performed in any order, and other methods of accounting for the activity and rest as a function of time may be developed.
  • the monitoring system may be configured to monitor a user's performance and provide an indication of the user's activity rate for evaluation purposes.
  • the invention is useful in any application where monitoring activity rate of a user is important. It is therefore understood that within the scope of the appended claims, the invention may be practiced otherwise than as specifically described herein.

Abstract

A method for monitoring a user's input performance on a computer having an initialized performance status indicator (201), the method comprising: (a) measuring the performance of a user entering information into the computer using an input device over a time period to determine at least one input performance characteristic selected from the group consisting activity rate and error rate; (b) comparing the input performance characteristic to at least one limit selected from the group consisting of a high limit (203) and a low limit (204), if the input performance characteristic is greater than the high limit (203), then adjusting the performance status indicator according to a first function (206), if the input performance characteristic is less than the low limit (205), then adjusting the performance status indicator according to a second function (205); and (c) providing an indication of input performance based on the performance status indicator (207).

Description

COMPUTER INPUT PERFORMANCE MONITORING SYSTEM AND METHOD
REFERENCE TO PROVISIONAL APPLICATION This application relates to application No. 08/779,934 filed on January 7, 1997 which in turn is based on Provisional Application No. 60/014,463, filed on March 29, 1996, entitled "Computer Activity Monitoring Program."
BACKGROUND OF THE INVENTION
1. Field of Invention The present invention relates generally to monitoring performance of a user operating a computer device. More specifically, the invention relates to a system and method for monitoring the performance of a user entering information into a computer device through an input device to avoid physical and psychological injury.
2. Background Excessive activity when inputting data into a computer device often results in both bio-mechanical and physiological stress. For example, repetitive stress (or strain) injury (RSI) is a classification of diseases caused by the excessive use of joints. It is a subclassification of Cumulative Trauma Disorder (CTD). One common form of RSI is Carpal Tunnel Syndrome (CTS) which can be caused by excessive typing among other activities. The carpal tunnel is a channel in the wrist where tendons and the median nerve connect the arm to the hand. Through excessive use, the tendons become swollen and pinch the nerve. RSI typically manifests itself only after years of excessive typing. Furthermore, the pain of RSI frequently is delayed, and, thus, a person may type comfortably all day but experience great pain later in the evening.
RSI accounts for a large portion of work-related illnesses, and the incidence of RSI is expected to grow as the number of people operating keyboards increases. The impact of RSI is measured not only in the pain and suffering of its victims, but also in time lost from work and medical costs. If surgery is required for both hands, medical costs can become particularly high. Moreover, while surgery and medication may alleviate some of the symptoms, there is no cure.
RSI is caused not by the computer input devices, but rather by the user's behavior. Intense typing, that is, typing for long periods without a break, slowly damages the soft tissues of a person's hands, wrists, and arms. Due to its insidious nature, RSI often remains undetected until irreparable injury is sustained. RSI may be avoidable or minimized, however, through proper work habits.
In addition to RSI, excessive input activity may also result in mental stress. Mental stress takes its toll in different forms. Perhaps the most common problem with mental stress is the increase in mistakes associated therewith. The applicants believe that as one becomes more stressed physiologically, the rate of mistakes increases. Mistakes that are detected ,of course, can be corrected, but this takes time and lowers productivity. Furthermore, mistakes that go undetected reduce the quality of the overall work product which may have detrimental long-term effects, particularly with respect to the reputation of the business. Aside from the higher incidence of mistakes attributable to mental fatigue, there is also a "burn-out factor" to be considered. More specifically, a worker who is perpetually under mental stress is more likely to grow tired of the job and "burnout" . The impact of burnout is felt not only by the employee who must seek other employment, but also by employers who are forced to hire and train new employees which consumes personnel resources, time, and money.
It has been found that typing less and/or taking frequent breaks reduces both the incidence of carpal tunnel syndrome and metal stress. Therefore, there is a need for a system and method that monitors a user's input activity level and effectiveness and prompts him or her to rest before sustaining bio-mechanical injury or undue physiological stress. The present invention fulfills this need among others.
SUMMARY OF THE PRESENT INVENTION
The present invention provides for monitoring the performance of a user entering information into a computer by configuring the computer to measure a performance characteristic such as activity rate and/or error rate. As used herein, the term "activity rate" broadly refers to the amount of information inputted over a particular time, and the term "error rate" refers to the number of errors as a function of either input or time. By measuring activity rate, an accurate and contemporaneous reflection of the user's activity is used to determine when and if a break should be taken to avoid sustaining physical injury. Likewise, by measuring error rate, a contemporaneous indication of the user's metal state is used to determine when and if a break should be taken to reduce mental stress. It has been found that by monitoring both activity rate and error rate, synergistic effects can be realized not only in the avoidance of both physical and metal injury, but also in the efficient configuration of a computer for performing both functions.
One aspect of the invention is a method for monitoring a user's performance entering information into a computer using an input device such as a keyboard or mouse. In a preferred embodiment, the method comprises: (a) measuring the performance of a user entering information into the computer using an input device over a time period to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate; (b) comparing the input performance characteristic to at least one limit selected from the group consisting of a high limit and a low limit, if the input performance characteristic is greater than the high limit, then adjusting a previously-initialized performance status indicator according to a first function, if the input performance characteristic is less than the low limit, then adjusting the performance status indicator according to a second function; and (c) providing an indication of input performance based on the performance status indicator. Thus, the present device monitors computer usage patterns over time and preferably warns the user when to break a dangerous trend in repetitive usage of an input device to avoid RSI or to minimize stress.
In another embodiment, the method comprises: (a) providing a computer having an input device for entering information therein and being configured at least to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate; (b) allowing a user to enter information into the computer using the input device; and (c) providing an indication of the user's input performance characteristic using the computer.
In yet another embodiment, the method comprises: (a) determining an error rate by measuring the number of errors made by a user as a function of time or input; (b) providing the user with an indication of the error rate.
Another aspect of the invention is a device for monitoring the performance of a user using an input device. In a preferred embodiment, the device comprises a computer having an input device for entering information therein and being configured at least to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate.
Yet anther aspect of the invention is a computer-readable medium for configuring the computer to monitor the performance of a user entering information therein. In a preferred embodiment, the information comprises means for configuring a computer at least to perform the steps of: (a) determining at least one input performance characteristic selected from the group consisting of activity rate and error rate; and (b) providing an indication of the user's input performance characteristic using the computer. The various aspects of the invention described above provide an indication of the input performance of the user. Preferably, these indications are warnings or prompts that take the form of pop-up windows that appear on the user's screen at appropriate times. These warnings may indicate that a break should be taken or perhaps that the user needs to work harder and be more efficient. The warnings may provide informative and/or entertaining pictures, text and sounds through the use of plug-in modules. These modules may be integral to the device or discrete after market packages. They can even be created by the user using the configuration module.
Although breaks should be taken, it is understood that often they are not practical. For this reason, multiple warning levels may be used wherein each warning corresponds to an alarm level of particular severity. If the user ignores one warning and continues working, the system will continue to monitor input and warn the user when a higher level alarm is reached. Since warnings may interfere with the user's thought process at the instant they occur, a busy allowance timer may be set. This timer will delay the warning until the timer has expired or the system remains idle for a predetermined period of time, e.g., three seconds.
In a preferred embodiment, the performance of a user is outputted to a log. The logging features provides a record of the user's typing and/or error rate. Such a record may be beneficial not only for ensuring that the user has rested adequately, but also for monitoring the user's activity from a productivity perspective.
BRIEF DESCRΓPTIONS OF THE DRAWINGS
The invention may best be understood by reference to the following description taken in conjunction with the accompanying drawings, wherein like reference numerals identify like elements, and wherein: Fig. 1 shows a schematic view of the overall system;
Fig. 2 shows a general flow diagram of the overall process and interaction between the three modules;
Fig. 3 shows a flow diagram of a preferred embodiment of the keyboard monitoring subsystem; Fig. 4 shows a flow diagram of a preferred embodiment of the mouse monitoring subsystem;
Fig. 5 shows a flow diagram of a preferred embodiment of the stretch timer; and Fig. 6 shows a flow diagram of a preferred embodiment of the error rate monitoring subsystem.
DETAILED DESCRIPTION OF THE PRESENT INVENTION
The monitoring system of the present invention (herein "monitoring system") enables a user to regulate his activity rate on a computer to avoid physical injury and/or mental stress. The system does not require specialized computer hardware or software. It is designed to operate on conventional computers using conventional operating platforms.
A schematic view of a typical system 100 is shown in Fig. 1. In this figure, a data processor 101 is operatively connected to operator input device 103 and operator display means 112. The data processor 101 may comprise one or more microprocessor chips or digital signal processor chips. The operator input device 103 includes any device which requires physical manipulation by the user to input information into the Processor 101 such as a keyboard 104, a mouse 105, or a joystick 106. The operator display means 112 includes any device that provides output to the operator such as a monitor 107, speaker 108, or printer 114.
Operatively connected to the processor 101 is memory 102 which contains a program or instructional means for the system 100 to perform the process of the present invention. The instructional means may be stored in a computer-readable medium or a combination of mediums such as disk, tape, CD-ROM, or RAM, or it may be transmitted to the computer in a computer-usable or readable form such as a digital signal or as instructions over a carrier wave.
In one embodiment, the program comprises three modules as shown in Fig. 1: (1) an activity monitoring module 109; (2) an alarm module 110, and (3) a configuration module 111. It should be understood that the designation of four modules is for illustrative purposes and that the functionality of the program may be divided among more modules or integrated into fewer modules depending upon the preferences of the programmer and the particular application.
When configured with the monitoring module 109, the computer has monitoring means for determining a performance characteristic of a user entering information into a computer using an input device. Performance characteristics include, for example, activity rate and error rate. Activity rate is determined by measuring and recording the activity of the input device over a configurable time. This measurement can be performed periodically or continuously. Error rate is determined by measuring the number of time corrective keys such as backspace and delete are used as a function of time or input. In one embodiment, the monitoring means compares the user's performance to a threshold or alarm limit. When configured with the alarm module, the computer has alarm means for indicating a warning if the activity rate reaches a predetermined alarm limit. The configuration module 111 is used to customize the monitoring means and the alarm means.
A preferred process embodiment of the invention for monitoring an input performance characteristic of a user entering information into a computer is shown in the flow diagram of Figure 2. First, in Block 201 of the system's monitoring means 209, a performance status indicator is initiated. Next, Block 202 determines one or more performance characteristics the user by recording the magnitude and type of activity with an input device over a time period. The input performance characteristic is then compared to at least one limit selected from the group consisting of a high limit in Block 203, and a low limit in Block 204. If the activity rate is greater than the high limit, then Block 206 adjusts the performance status indicator according to a first function. If the activity is less than the low limit, then Block 207 adjusts the performance status indicator according to a second function. A warning is indicated in Block 208 if the performance status indicator reaches a predetermined alarm level as determined in Block 207 of the system's alarm means 210. Each of the modules will now be considered in more detail.
1. Monitoring Module
The Monitoring Module in the preferred embodiment comprises a subroutine for each input device. In a typical system, this involves two separate subroutines—namely, (a) a keyboard monitor and (b) a mouse monitor. Additionally, it is preferred to have (c) a stretch monitor which monitors the user's time working on the computer.
a_ Keyboard Monitoring
The keyboard monitor measures the user's activity rate on a keyboard. In the preferred embodiment, individual keystrokes are counted rather than the resulting input of such keystrokes. That is, keystrokes, such as backspace, Alt, Shift, Control and arrow keys, which may not necessarily result in the input of a character, are nevertheless counted. Likewise, a key which is held down is counted as a single keystroke even though it may result in multiple character input.
One embodiment of the keyboard monitor is depicted in the Fig. 3 as a flow chart. In Block 310, the background monitor is started. Next, Block 311 sets the following values to zero: down keystrokes counted in a minute (KS) (also referred to as "the activity rate"), the performance status indicator, which in this embodiment is a current activity status level (KX), consecutive minutes of rest (CMR), and accumulated keyboard work minutes (AWM). Block 312 initializes the following according to the user's configurations: minutes of work to promote next alarm level (MKWx), minutes of rest to demote alarm level (MR), number of keystrokes per minute considered work (KW) (also referred to as the "high limit"), and number of keystrokes per minute considered rest(KR) (also referred to as the "low limit").
In this particular embodiment, the system operates in one minute intervals as regulated by Block 315. It should be understood, however, that the interval is arbitrary and may be set to any value. Every time the a key is depressed, it is recorded in Block 313. Block 314 counts the number of keystrokes in a period by adding one to KS each time a stroke is recorded in Block 313. After Block 315 times out a minute, the current KS value is acknowledged in Block 316. Block 317 determines if the logging option has been selected (discussed below). If so, a record of the KS value is made in Block 318.
Block 319 determines if KS is greater than KW, the high limit. If so, a work minute is added to AWM in Block 320. Block 321 then determines if the user has exceeded the number needed to ascend to the next activity status level by determining if AWM is greater than MKWx. If so, Block 322 increases the activity status by one (KX=KX+1). It should be understood, however, that the activity status can be adjusted in any manner to meet the user's needs. In this embodiment, once Block 322, increases the activity status by one, an alarm level is reached, and Block 323 issues a warning, which may be audio, visual or both. Although a alarm level was reached in this embodiment by just one incremental increase, it should be understood that this level is configurable. For example, the system may be configured such that activity status must increase by 5 before reaching the alarm level. Additionally, the preferred embodiment of the invention comprises multiple alarm levels, each level corresponding to a particular warning. For example, in a system with five alarm levels, when the activity status graduates from one alarm level to another, a warning increased severity will be given. It may also be preferred to identify how may work minutes will prompt the next alarm level.
In this particular embodiment, Block 324 determines if KS is less than or equal to KR regardless of the determination in Block 319. It should be understood, however, that this step might be performed only if the user activity did not exceed the activity limit. Likewise, the determination of Block 19 might be performed only if the activity rate is above the low limit as determined in Block 324.
If Block 324 determines that KS is less than or equal to KR, then a rest minute is added to CMR in Block 325, and Block 326 determines if a low limit has been reached (CMR > MKWX). If so, the alarm level is reduced by one in Block 329. Block 328 then sets KS back to zero and the process begins again. It should be understood that effect of a rest minute on the alarm level is configurable. That is, a rest minute can decrease the alarm condition by one as in this embodiment, or according to any other function the user specifies (discussed below).
If Block 324 determines that KS is not less than or equal to KR, then Block 327 resets CMR to zero, Block 328 resets KS to zero, and the process begins again.
In many cases, the user will spend time where the number of keys pressed is between the work and rest thresholds. These periods will not move the user closer to the next higher alarm level, nor will they reduce the current alarm level.
In this embodiment, MKWx and AWM cooperate as a first function, and MR and CMR cooperate as a second function. The first function correlates the number of work minutes to the activity status. For example, if MKWx is set to then, then five work minutes must be recorded before the activity status, in this case, is upwardly adjusted by one. It should be understood, that this adjustment is configurable and the status indicator may be increased, decreased, re-initialized, or adjusted in any other way to meet the user's needs. Likewise, MKWx can be set to any value to affect the sensitivity of a work minute on the activity status.
The second function correlates the number of rest minutes to the activity status. For example, if MR is set to five, then five consecutive rest minutes must be recorded before the activity status indicator is, in this case, downwardly adjusted by one. As with the first function, it should be understood, that this adjustment is configurable and the status indicator may be increased, decreased, re-initialized, or adjusted in any other way to meet the user's needs. This particular embodiment of the invention requires that rest minutes be consecutive unlike work minutes. Consequently, once the user has a minute that is not under the rest key count the user must restart resting before the warning level will be reduced. It should be understood, however, that this is a configurable and the user can select whether or not rest periods must be consecutive. Additionally, MR can be set to any value to affect the sensitivity of a work minute on the activity status. Table 1 contains an example of a user's typing activity and the program's response. In this example, 50 keystrokes or more are considered work, 5 keystrokes or less are considered rest, and 5 rest minutes will reduce the warning level. The accumulated work column shows how many minutes of work are being counted towards reaching the next warning level. Once the number of accumulated work minutes is equal to the next threshold level, an alarm will be initiated. When the number of accumulated rest minutes is equal to the rest period (5 in this case), the accumulated work level will be reset to zero and the current warning level will be reduced by one.
TABLE 1
Minute Rate Work Rest Remark Status Minute Minute
1 30 0 0 between 0
2 53 1 0 work 0
3 57 2 0 work 0
4 49 2 0 between 0
5 53 3 0 work 0
6 56 4 0 work 0
7 59 5 0 work
8 3 5 1 rest
9 4 5 2 rest
10 2 5 3 rest
11 56 6 0 work
12 0 6 1 rest
13 0 6 2 rest
14 0 6 3 rest
15 0 6 4 rest
16 0 0 5 reset 0
17 55 1 0 work 0
18 57 2 0 work 0
19 32 2 0 between 0
20 56 3 0 work 0
21 0 3 1 rest 0
22 0 3 2 rest 0
23 0 3 3 rest 0
24 0 3 4 rest 0
25 5 0 5 reset 0
26 56 1 0 work 0
Note that during minutes 1 and 4 the amount of work was between the work and rest periods. Neither work nor rest minutes were accumulated. During minute 8, the user dropped into the rest range. But then he began working again in minute 11, so the accumulated rest counter was reset to zero—only consecutive rest minutes are counted towards dropping the warning level. Finally, the user rested from minutes 12 through 16 and the warning level was reduced.
Alternatively or in addition to measuring activity rate, the keyboard monitor may also measure the user's efficiency or error rate on a computer. To this end, key strokes are not only counted, but also classified. If the key is a corrective key which is used to correct errors such as, for example, the backspace and delete key, an error is detected and recorded.
One embodiment of the keyboard monitor is depicted in the Fig. 6 as a flow chart. In Block 610, the background monitor is started. Next, Block 611 sets the following values to zero: keystrokes counted in a period (KS), errors counted in a period (ER) and efficiency rate in a period (EF). Next, Block 612 reads user-definable settings for the following: error keys (EKS 1, 2, . . . n), number of levels of alert (LVL), thresholds between levels (THS 1, 2, . . . n) and minutes to consider as a time period (TM). If TM is less than 1, then time period is assumed to be since the program started to current time.
In this particular embodiment, the system operates in one minute intervals as regulated by Block 615. It should be understood, however, that the interval is arbitrary and may be set to any value. Every time a key is pressed, Block 626 determines if the key is an error or corrective key. If so, ER is modified by a first function. In this embodiment, ER is increased by 1 in Block 625 and is recorded in Block 616. If not, the process proceeds directly to Block 616. In this embodiment, Block 616 also receives the keystroke count from Block 314 (Fig. 3). Next, Block 618 determines whether the logging feature has been selected. If so, a record of the current system values is made in Block 617 and then the process proceeds to Block 619. If the logging feature is not selected then the process proceeds directly to Block 619. Block 619 calculates the current value of EF by dividing ER by KS and multiplying by 100. Next, Block 620 compares EF against the prior value for EF. If the current EF is greater than the prior EF, then Block 621 and Block 622 will increase the warning level and optionally sound an alarm. If the current EF is less than the prior EF, then Block 623 and Block 624 will decrease the warning indicator to reflect this.
bj. Mouse Work Monitoring
Unlike keystrokes, mouse activity (or trackball, or other pointing device activity) is not discrete. Rather mouse activity tends to be continuous, and is measured consequently according to time units. For example, if a second is used as the time unit, every time the mouse is moved within a second, that second counts as one "mouse- second. " A mouse activity rate can be measured in terms of the number of mouse- seconds over a predetermined period of time. For example, if a user moves a mouse for 45 mouse-seconds within a minute, the mouse activity rate is 45 mouse-seconds/minute. Accordingly, since there are 60 seconds in a minute, the maximum mouse activity rate is 60 mouse-seconds/ minute.
The mouse monitor contains configurable parameters that are functionally similar to those of the keyboard monitor. These parameters include a high limit, a low limit, a first function, a second function, and at least one alarm limit. The functionality /configurability of these parameters therefore will not be repeated here, although it should be understood that such functionality/configurability is intended.
One particular embodiment of the mouse monitor is shown in FIG. 4 in flow chart form, which is similar to Fig. 3. In Block 410, the background monitor is started. Next, Block 401 sets the following values to zero: mouse activity rate (MS) (in this case, mouse-seconds/ minute), consecutive minutes of rest (CMMR), and current activity status level (MX). Block 402 initializes the following according to the user's configuration instructions: minutes of work to promote next warning level (MMWx), minutes of rest to demote warning level (MMR), mouse activity rate considered work (MW) (high limit), and mouse activity rate considered rest (MR) (low limit). In this particular embodiment as in the keyboard embodiment, the system interval is defined as a minute as regulated by Block 10. As stated above, this is arbitrary and, as such, may be set to any value.
Mouse movement is recorded in Block 113. Block 114 determines if the mouse movement was in the same second as the last mouse movement. If not, Block 130 records the event as a mouse-second. Block 131 counts the number of mouse-seconds in a period by adding one to MS each time a mouse-second is recorded in Block 130. After Block 115 times out a minute, the current MS value, i.e., the activity rate, is recorded in Block 116. Block 117 determines if the Logging option has been selected. If so, a record of the MS value is made in Block 118.
Block 119 determines if MS is greater than MW. If so, a work minute is added to AMW in Block 120 (AMW=AMW+ 1). Block 421 then determines if the user has exceeded the number needed to ascend to the next activity status by determining if AMW is greater than MMWx. If so, Block 122 increases the activity status by one (MX=MX+ 1). As with the keyboard monitor, the alarm level in this embodiment is set to one. Therefore, as soon as the activity reaches one, Block 123 issues a warning, which may be audio, visual or both.
Regardless of the determination in Block 119, Block 124 determines if MS is less than or equal to MR. If so, then a rest minute is added to CMMR in Block 125. Next, Block 126 determines if the number of consecutive rest minutes has reached a level needed to adjust the next activity status by determining if CMMR is greater than MMR. If so, the activity status level is reduced by one in Block 129. Block 128 then sets MS back to zero and the process begins again.
If Block 124 determines that MS is not less than or equal to MR, then Block 127 resets CMR to zero, Block 128 resets MS to zero, and the process begins again. Like the keyboard monitor, this embodiment therefore requires that rest minutes be consecutive unlike work minutes. The example provided in Table 1 for the keyboard monitor is applicable to the mouse monitor as well, except rather than "keystrokes" it should read "mouse-seconds".
c_ Stretch Monitor
The stretch monitor monitors the time at which the user is working at the computer and suggests stretch breaks. Stretching or similar physical stimulation is known to reduce the effects of RSI. Moreover, it provides a break from work which in itself is highly beneficial as discussed above. Every minute that the user works at the computer (including moving the mouse or pressing a key) will be counted as a minute that the user has been sitting at the computer. Once the user has been sitting for a period of time greater than the stretch time, the user will be advised to stand and stretch.
It is possible, however, that the user might get up to make a copy or use the bathroom. In this event, there is a configurable idle minute counter to reset stretch timer. That is, if the PC is untouched for more than the preset idle minutes, e.g., 5 minutes, the stretch timer will reset.
Setting the stretch timer value to zero will disable it. Setting the idle minutes to reset the stretch timer to zero will cause the stretch timer to be invoked every time independent of PC activity. For example, if the stretch timer is set to 90 minutes and the Idle minutes to reset stretch timer is set to zero, the stretch warning will be invoked every 90 minutes regardless of system activity.
A particular embodiment of the stretch timer is shown in Fig. 5 as a flow chart.
To initialize the system, the background monitor starts in block 514. Block 515 zeros the idle minutes (IM) and the minutes since the last stretch (MIN), while Block 516 reads for memory to initialize the values for the minutes to stretch timer (STM) and absent timer minutes (ATM).
The timing interval of the system is set by Block 501 , which in this case is one minute. After every minute, a minute is added to MIN in Block 502. Block 503 determines if it is time to stretch by determining if MIN is greater than or equal to STM. If so, Block 504 resets MIN to zero, and Block 505 issues a warning that may be visual, audio, or both.
Regardless of the determination of Block 503, Block 506 determines whether there is mouse activity by determining if MS is greater than zero. If yes, then Block 509 resets IM to zero.
Regardless of the determination of Block 508, Block 510 determines whether the mouse is idle by determining if IM is less than one. If yes, one is added to the current idle minute in Block 511. Next, Block 512 determines if the user has been absent enough by determining if IM is greater than or equal to ATM. If so, Block 513 resets the system minutes to zero. It should be understood that this particular embodiment is for demonstrative purposes and should not be used to curtail the scope of the invention.
2. Alarm Module a_ Warning Indications
A warning is provided when an alarm level is reached. As mentioned above an alarm level may be reached due to excessive keyboard or mouse usage, continuous time behind the computer, and/or excessive errors. The basic intent behind this embodiment is to notify the user of the need for a break. Preferably, the user can decide whether to take a break or cancel the warning program before the rest period has been observed.
In another embodiment, the monitoring system is configured to monitor a user's performance and provide an indication of the user's activity rate and efficiency for evaluation purposes. One embodiment issues a warning when the user either is working too hard and needs a rest or is not working hard enough and should increase the activity rate.
In the preferred embodiment, a plurality of warnings are used which correspond to alarm levels of increasing severity. If the user ignores one warning and continues to work to the next alarm level, then a second warning will be given which indicates the increased need to take a break. For example, a series of three lights, green, yellow and red may be displayed in the computer's monitor indicating the severity of the warning. The user is initially given a green indicating that error rate (and/or activity rate) is acceptable. As the user works and the error rate reaches a certain level, then the green light may change to yellow indicating an increase in error rate and possible mental stress. If the error rate increases further such that the a second limit is reached, then the yellow light would turn to red indicating that an unacceptable error rate has been reached and that the user should take a rest or otherwise relieve metal stress which is presumably contributing to the increased error rate.
It is preferred that the higher level warnings become more intrusive into the user's work, thereby requiring him to take proactive steps to proceed. For those users particularly prone to RSI, when the highest warning level is reached, the monitoring system can even block further user input until the rest period expires. Alternatively, the highest warning level may be repeatedly indicted until a break is observed.
An alarm condition can be indicated through visual or audio means or a combination thereof. The alarm's window characteristics are defined in the configuration module. The following are possible configurations:
Alarm always on top: the alarm warning window will always be visible on the user's computer screen once a alarm condition is reached; Alarm as full screen: the alarm warning window will occupy the full screen during an alarm;
Start alarm as icon: the alarm warning window will appear as an icon on the user's screen. Double clicking this icon will restore the alarm to its normal window size; Alarm takes focus: the alarm warning window will assume control of the keyboard and mouse upon an alarm condition;
Remain after rest: the alarm program will not disappear after a rest break; Mute all sounds: the alarm program will not play any sounds; Show current time: the alarm program will display the current time during an alarm in the lower left corner; Show window title bar: a title bar will appear at the top of the alarm window; Show status bar: an indicator (e.g., horizontal scroll bars) appears to indicate how many accumulated work minutes will cause the next warning to be issued
Create log file: the alarm program will keep a log of the keyboard and mouse usage for later analysis. (See Logging below).
b_ Warning Modules
In addition to the warning indications listed above, the present invention provides for specialized warnings packages or modules. These warning modules are collections of sounds, pictures and text that may inform and entertain a user. A visually or audibly stimulating warning is preferred since it is more likely to entice a user to rest. More Preferable is a warning that actually encourages the user to stretch and perform some simple exercises during the rest periods.
In one embodiment, each warning module is a collection of a sound catalog, a text catalog, and a picture catalog. If the user prefers only one sound, picture, or text message, the user can bypass the catalogs and specify his preference. Alternatively, the user may desire that the catalog items be selected randomly during each alarm. These warning modules can be configured by the user using the configuration module, or they can be purchased as after-market components. It is anticipated that businesses may compile such warning modules as a means of advertising products and educating consumers.
c_ Busy Allowance
In most cases, a warning is triggered because the user is typing or drawing at a high rate while concentrating on the task at hand. It would be difficult to suddenly lose concentration and stop all work when the warning occurs. The busy allowance timer therefore provides a grace period wherein the user can continue working without interruption. With busy allowance set, the warning will be initiated and the system will beep up periodically until the user stops using the system. Once a the user is idle or the busy allowance timer expires (configurable), the warning will be activated. Busy allowance is configured by the user. When set to zero, there is no busy allowance before warnings.
d_ Logging
The monitor system also may comprise logging means for recording user activity. If selected, every minute the monitoring device logs the current number of mouse seconds and keystrokes into a log file. These logs can be used to monitor user performance and work habits. For example, in one embodiment, the log file contains one entry per minute in the following format: ddd hhmmss kc mc kw ku mu mw sit chksum er ef
Where: ddd day of year (1-366) hhmmss hours, minutes and seconds of the day kc key count from the last minute mc mouse count from the last minute kw key warning level ku key work minutes on the way to the next warning mu mouse work minutes on the way to the next warning mw mouse warning level sit sit time in minutes chksum checksum value used to prevent log tampering er error rate ef efficiency
Other possible log entries include start time and warning messages. It should be understood, that the log record is configurable according to the user's need.
3. Configuration Module
The present invention provides for a system that is fully configurable to suit the needs of a particular user. Configurable parameters include the work and low limits for keystrokes and mouse usage, the alarm limits, the effect of a work period on the performance status (first function) for the mouse and keyboard, and the effect of rest period on the performance status (second function) for the mouse and keyboard. Additionally, the configuration module can be used to select the preferred warning indication, or to generate warning modules specific to a user's interests.
Aside from operating parameters, the environment aspects of monitoring system are also flexible, and may be customized in many ways to create unique and personal versions that are sensitive to the user's situation. The user can set the monitoring device to automatically start with Windows, or what ever operating system is being used, always keep warnings on the top of the user's Windows "desktop," or the equivalent, cover the full screen area or just a small area, operate as an icon-only warning service, remain visible at all times or just during warnings, play sound files during warnings (randomly if desired), display pictures during warnings (randomly if desired), display messages during warnings (randomly if desired), maintain catalogs of messages/ sounds/pictures, display the current time in addition to remaining break time, appear in user designed views including color selection, and beep any number of seconds prior to interruption by an warning.
Obviously, numerous modifications and variations of the present invention are possible in the light of the above teachings. For example, the steps may performed in any order, and other methods of accounting for the activity and rest as a function of time may be developed. Moreover, the monitoring system may be configured to monitor a user's performance and provide an indication of the user's activity rate for evaluation purposes. Indeed, the invention is useful in any application where monitoring activity rate of a user is important. It is therefore understood that within the scope of the appended claims, the invention may be practiced otherwise than as specifically described herein.

Claims

WHAT IS CLAIMED IS:
1. A method for monitoring performance of a user entering information into a computer through an input device, said method comprising: determining an error rate by measuring the number of errors made by a user as a function of time or input; providing said user with an indication of said error rate.
2. The method of claim 1, further comprising: comparing said error rate to a predetermined limit; and wherein providing an indication of said error rate comprises activating an alarm if said error rate exceeds said predetermined limit.
3. The method of claim 1, wherein providing an indication of said error rate comprises outputting a log indicating said error rate.
4. A method for monitoring a user's input performance on a computer having an initialized performance status indicator, said method comprising: measuring the performance of a user entering information into said computer using an input device over a time period to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate; comparing said input performance characteristic to at least one limit selected from the group consisting of a high limit and a low limit, if said input performance characteristic is greater than said high limit, then adjusting said performance status indicator according to a first function, if said input performance characteristic is less than said low limit, then adjusting said performance status indicator according to a second function; and providing an indication of input performance based on said performance status indicator.
5. The method of claim 4, wherein providing an indication of input performance comprises outputting a log.
6. The method of claim 4, wherein providing an indication of input performance comprises providing one of a multiplicity of warnings, each warning corresponding to a particular level of said performance status indicator.
7. The method of claim 6, wherein said input performance characteristic is error rate and said warnings are different colored lights displayed in a computer monitor operatively connected to said computer.
8. The method of claim 4, further comprising: delaying said warning either until said input device is idle, or after a predetermined period of time elapses.
9. The method of claim 4, further comprising: measuring time between idle time of said input device, and signaling a stretch warning when said time reaches a predetermined time limit.
10. The method of claim 4, wherein said warning involves generating pictures, text, or sounds using at least one warning module.
11. The method of claim 10, wherein said module is a discrete module.
12. A method of monitoring the performance of a user entering information into a computer through an input device, said method comprising: providing a computer having an input device for entering information therein and being configured at least to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate; allowing a user to enter information into said computer using said input device; and providing an indication of said user's input performance characteristic using said computer.
13. The method of claim 12, further comprising: comparing said input performance characteristic to a predetermined limit; and wherein providing an indication of said user activity rate comprises activating an alarm if said input performance characteristic reaches said predetermined limit.
14. The method of claim 12, wherein providing an indication of said user activity rate comprises outputting a log based on said user activity rate.
15. A device for monitoring the performance of a user using an input device, said device comprising a computer having an input device for entering information therein and being configured at least to determine at least one input performance characteristic selected from the group consisting of activity rate and error rate.
16. The device of claim 15, wherein a plurality of warning are used, each warning corresponding to a different predetermined alarm level, each alarm level having a particular severity.
17. The device of claim 15, further comprising: means for delaying said warning either until said input device is idle, or after a predetermined period of time elapses.
18. The device of claim 15, further comprising: means for measuring time between idle time of said input device and signaling a stretch warning when said time reaches a predetermined time limit.
19. The device of claim 15, further comprising: at least one warning module having means for generating pictures, text, or sounds when said warning is signaled.
20. The device of claim 19, wherein said module is a discrete module for signaling.
21. A computer-readable medium comprising means for configuring a computer at least to perform the steps of: determining at least one input performance characteristic selected from the group consisting of activity rate and error rate; and providing an indication of said user's input performance characteristic using said computer.
PCT/US2000/009434 1999-04-06 2000-04-06 Computer input performance monitoring system and method WO2000060432A2 (en)

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JP2000609860A JP2003502725A (en) 1999-04-06 2000-04-06 Computer input work monitoring system and method

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JP2003502725A (en) 2003-01-21
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EP1183587A2 (en) 2002-03-06
WO2000060432A3 (en) 2001-04-26

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