WO2000046972A3 - Telephone service system - Google Patents

Telephone service system Download PDF

Info

Publication number
WO2000046972A3
WO2000046972A3 PCT/FI2000/000069 FI0000069W WO0046972A3 WO 2000046972 A3 WO2000046972 A3 WO 2000046972A3 FI 0000069 W FI0000069 W FI 0000069W WO 0046972 A3 WO0046972 A3 WO 0046972A3
Authority
WO
WIPO (PCT)
Prior art keywords
service
voting
voting service
organizer
management interface
Prior art date
Application number
PCT/FI2000/000069
Other languages
French (fr)
Other versions
WO2000046972A2 (en
Inventor
Matti Kylae-Rekola
Original Assignee
Helsingin Puhelin Oyj
Kylae Rekola Matti
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Helsingin Puhelin Oyj, Kylae Rekola Matti filed Critical Helsingin Puhelin Oyj
Priority to EP00902686A priority Critical patent/EP1155562A2/en
Priority to AU24439/00A priority patent/AU2443900A/en
Publication of WO2000046972A2 publication Critical patent/WO2000046972A2/en
Publication of WO2000046972A3 publication Critical patent/WO2000046972A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/0016Arrangements providing connection between exchanges
    • H04Q3/0029Provisions for intelligent networking
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/10Aspects of automatic or semi-automatic exchanges related to the purpose or context of the telephonic communication
    • H04M2203/1041Televoting
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/38Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention relates to implementing voting services and other corresponding telephone services via a public switched telephone network. The solution according to the invention utilizes the properties of voice automation equipment and a database. The voting service is composed of two parts: the actual voting service part and a management interface. The actual voting service is the part of the service to which the end user calls to give his/her vote. The management interface is the part of the service by which the organizer of the voting service can modify the contents of the voting service, record the prompts of the service, check the voting results and listen to, remove and save voice messages left by end users. The organizer of the voting service can manage the service by means of a conventional telephone, for instance, whereby a voting service can be implemented in a simple fashion and in a short time.
PCT/FI2000/000069 1999-02-03 2000-02-02 Telephone service system WO2000046972A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
EP00902686A EP1155562A2 (en) 1999-02-03 2000-02-02 Telephone service system
AU24439/00A AU2443900A (en) 1999-02-03 2000-02-02 Telephone service system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI990203 1999-02-03
FI990203A FI109063B (en) 1999-02-03 1999-02-03 Phone Service System

Publications (2)

Publication Number Publication Date
WO2000046972A2 WO2000046972A2 (en) 2000-08-10
WO2000046972A3 true WO2000046972A3 (en) 2000-11-30

Family

ID=8553594

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/FI2000/000069 WO2000046972A2 (en) 1999-02-03 2000-02-02 Telephone service system

Country Status (4)

Country Link
EP (1) EP1155562A2 (en)
AU (1) AU2443900A (en)
FI (1) FI109063B (en)
WO (1) WO2000046972A2 (en)

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4962525A (en) * 1988-04-26 1990-10-09 Siemens Aktiengesellschaft Method for the use of a telephone system with common signaling channel for the casting of votes
CA2086488A1 (en) * 1992-11-03 1994-05-04 James Fardeen Touch-tone telephone voting systems
EP0917333A1 (en) * 1997-11-13 1999-05-19 BRITISH TELECOMMUNICATIONS public limited company Information gathering system
WO1999031899A1 (en) * 1997-12-18 1999-06-24 Alcatel Usa Sourcing, L.P. Televoting service for an advanced intelligent network
US6016337A (en) * 1995-04-13 2000-01-18 Nokia Telecommunications Oy Televoting in an intelligent network

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4962525A (en) * 1988-04-26 1990-10-09 Siemens Aktiengesellschaft Method for the use of a telephone system with common signaling channel for the casting of votes
CA2086488A1 (en) * 1992-11-03 1994-05-04 James Fardeen Touch-tone telephone voting systems
US6016337A (en) * 1995-04-13 2000-01-18 Nokia Telecommunications Oy Televoting in an intelligent network
EP0917333A1 (en) * 1997-11-13 1999-05-19 BRITISH TELECOMMUNICATIONS public limited company Information gathering system
WO1999031899A1 (en) * 1997-12-18 1999-06-24 Alcatel Usa Sourcing, L.P. Televoting service for an advanced intelligent network

Also Published As

Publication number Publication date
FI990203A (en) 2000-08-04
EP1155562A2 (en) 2001-11-21
FI990203A0 (en) 1999-02-03
WO2000046972A2 (en) 2000-08-10
AU2443900A (en) 2000-08-25
FI109063B (en) 2002-05-15

Similar Documents

Publication Publication Date Title
CA2220945A1 (en) Telephony based delivery system of messages containing selected greetings
EP1221249B1 (en) Identification of participant in a teleconference
WO2001063942A3 (en) Enhanced telecommunications services
AU5461199A (en) System and method for providing menu data using a communication network
WO2001065763A3 (en) Providing location information for telephony over data communication networks
AU3726499A (en) System and method for providing access to value added services for roaming usersof mobile telephones
GB0114948D0 (en) Association of charging between communication systems
CA2561739A1 (en) Conversion of calls from an ad hoc communication network
CA2176976A1 (en) User Initiated Soft Call Park with Recorded Voice Comfort Notification
CA2206368A1 (en) Calling party identification announcement service
GB2370186A (en) System and method for providing user-configured telephone service in a data netork telephony system
WO2003024073A3 (en) Summary extraction and preview of important information from voice messages
AU2002212590A1 (en) Presence with spatial location information
EP1416411A3 (en) Systems and techniques to facilitate communications among individuals in an enterprise may use collaborative conversation channels that are associated with specific communities within the enterprise.
CN101621759A (en) Processing system for converting text short message into voice service and processing method thereof
WO2000079826A8 (en) A method and an arrangement relating to groups of communicating users
WO2003034692A3 (en) Telephonic addressing for establishing simultaneous voice and computer network connections
WO1999039499A3 (en) Voice mail system
CN101610488B (en) Internet communication tool uniformly coding and dialing system and internet communication tool uniformly coding and dialing method
AU5535300A (en) Payphone management system
WO2000046972A3 (en) Telephone service system
AU2001292139A1 (en) Telephone conversation recording apparatus
EP0715444A3 (en) Telephone call-back application
AU7518098A (en) Method for managing an automatic telephone information service and adapted automatic information system
WO2002073935A3 (en) System and method for controlling outgoing telephone calls and logging telephone calls

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AE AL AM AT AU AZ BA BB BG BR BY CA CH CN CR CU CZ DE DK DM EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK SL TJ TM TR TT TZ UA UG US UZ VN YU ZA ZW

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): GH GM KE LS MW SD SL SZ TZ UG ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE BF BJ CF CG CI CM GA GN GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
AK Designated states

Kind code of ref document: A3

Designated state(s): AE AL AM AT AU AZ BA BB BG BR BY CA CH CN CR CU CZ DE DK DM EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK SL TJ TM TR TT TZ UA UG US UZ VN YU ZA ZW

AL Designated countries for regional patents

Kind code of ref document: A3

Designated state(s): GH GM KE LS MW SD SL SZ TZ UG ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE BF BJ CF CG CI CM GA GN GW ML MR NE SN TD TG

WWE Wipo information: entry into national phase

Ref document number: 2000902686

Country of ref document: EP

WWP Wipo information: published in national office

Ref document number: 2000902686

Country of ref document: EP

REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

WWW Wipo information: withdrawn in national office

Ref document number: 2000902686

Country of ref document: EP