WO1998027759A1 - Procede de renvoi automatique de messages vocaux a un abonne - Google Patents

Procede de renvoi automatique de messages vocaux a un abonne Download PDF

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Publication number
WO1998027759A1
WO1998027759A1 PCT/FI1997/000751 FI9700751W WO9827759A1 WO 1998027759 A1 WO1998027759 A1 WO 1998027759A1 FI 9700751 W FI9700751 W FI 9700751W WO 9827759 A1 WO9827759 A1 WO 9827759A1
Authority
WO
WIPO (PCT)
Prior art keywords
subscriber
language
register
services switching
switching centre
Prior art date
Application number
PCT/FI1997/000751
Other languages
English (en)
Inventor
Sakari Paloviita
Original Assignee
Nokia Telecommunications Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Telecommunications Oy filed Critical Nokia Telecommunications Oy
Priority to AU52228/98A priority Critical patent/AU5222898A/en
Publication of WO1998027759A1 publication Critical patent/WO1998027759A1/fr

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components

Definitions

  • the present invention relates to a method of forwarding voice messages to a subscriber in a mobile telephone system, the system comprising a subscriber register arranged in connection with a mobile services switching centre for maintaining subscriber-specific information.
  • the invention also relates to a mobile telephone system comprising subscriber stations, a first mobile services switching centre and a corresponding subscriber register for maintaining the data concerning subscriber stations associated with the first mobile services switching centre.
  • the invention further relates to a mobile services switching centre comprising a subscriber register for maintaining subscriber station data concerning subscriber stations associated with the mobile services switching centre, a visitor location register for maintaining data concerning subscriber stations associated with other mobile services switching centres and which are located within the coverage area of the mobile switch- ing centre at a particular moment, memory means wherein predetermined voice messages are stored, and control means for forwarding the voice messages stored in the memory means to the subscriber stations.
  • the present invention relates to providing voice messages to a subscriber in a mobile telephone system.
  • voice messages to be forwarded to the subscriber stations are generated by the mobile services switching centre within the area of which the subscriber station is located (whereto the subscriber station has last performed a location update).
  • the voice message is generated in a language selected by the French operator.
  • the object of the invention is to solve the problem described above and to provide a solution enabling voice messages to be forwarded to a sub- scriber in such a way that the voice messages will be understood more easily and more reliably by the subscriber.
  • This object is achieved by the method of the invention, characterized by storing a subscriber-specific language code indicating the language in which the subscriber wants to hear the messages addressed to him in said subscriber register arranged in connection with the mobile services switching centre, and by forwarding the voice messages to the subscriber in the language indicated by the language code stored in the subscriber register.
  • the invention also relates to a mobile telephone system wherein the method of the invention can be utilized.
  • the mobile telephone system of the invention is characterized in that a language code is stored for each sub- scriber station in the subscriber register, the language code indicating the language in which the voice messages are to be forwarded to said subscriber station, and that the first mobile services switching centre comprises means for forwarding a voice message to the subscriber station in the language indicated by the language code received from the subscriber register.
  • the invention further relates to a mobile services switching centre, by which the method of the invention can be applied and which can be applied in the mobile telephone system of the invention.
  • the mobile services switching centre of the invention is characterized in that a predetermined language code is stored for each subscriber in the subscriber register and in the visitor loca- tion register, that the same voice messages are stored in several different languages in the memory means, and that the control means are arranged to receive the language code concerning a specific subscriber station from the subscriber register or from the visitor location register and to forward the voice message stored in the memory means to said subscriber station in the lan- guage corresponding to the language code.
  • the invention is based on the idea that when a language code corresponding to a subscriber ' s language preference is stored in advance for each subscriber station in the memory means, the subscriber ' s language preference can be taken into account when voice messages are later forwarded to the subscriber station.
  • the language code By storing the language code together with other subscriber data in the same register, the language code can be easily retrieved and forwarded to other parts of the system with other subscriber data.
  • the most significant advantage of the solution of the invention is that the voice messages can be forwarded to the subscriber in the language preferred and understood by him, the subscriber definitely being able to understand the voice message forwarded to him. Consequently, the language of a voice message is no longer dependent on the language preferred by the local operator.
  • the mobile services switching centre which forwards voice messages to said subscriber station then selects from the languages suitable to be employed the one said subscriber has ranked highest in the order of preference. This ensures that if the mobile services switching centre is not able to forward voice messages in the language preferred most by the subscriber, it can select some other language the subscriber is able to understand.
  • Figure 1 shows a flow diagram of a first preferred embodiment of the method of the invention
  • Figure 2 shows a block diagram of a first preferred embodiment of the mobile telephone system of the invention
  • Figure 3 illustrates the forwarding of language codes between different parts of the system.
  • Figure 1 shows a flow diagram of a first preferred embodiment of the method of the invention.
  • the operator stores the language codes concerning said subscriber station in the order of preference given by a subscriber in a subscriber register.
  • the subscriber can feed said language codes to the system by using the keyboard of his subscriber station after calling to a predetermined service number. In this case, said language codes will also be stored in the subscriber register.
  • a mobile services switching centre forwards a predetermined voice message to the subscriber station by first receiving the language codes stored in the order of preference in the subscriber register. In some cases the mobile services switching centre receives the language codes through a visitor location register wherein they are temporarily stored while the subscriber moves within the coverage area of some other mobile services switching centre.
  • the mobile services switching centre checks whether it can employ the language in position n in the order of preference. If not, the routine proceeds to block D.
  • block D it is checked whether the language code in position n is the last language code. If so, the routine proceeds to block F, and the voice message is given in the default language of the mobile services switching centre, i.e. for example in Finnish when the mobile services switching centre in question is maintained by a Finnish operator.
  • FIG. 2 shows a block diagram of a first preferred embodiment of the mobile telephone system of the invention.
  • the cellular radio system presented in Figure 2 can be any known mobile telephone system, although in the following it is by way of example assumed that the system in question is the GSM system.
  • the part of the mobile telephone system presented in Figure 2 comprises a first and a second mobile services switching centre MSC1 and MSC2 (Mobile Switching Centre), both forwarding calls through base station controllers BSC (Base Station Controller) and base stations BTS to mobile stations MS1 and MS2 located within their coverage area.
  • the mobile services switching centres MSC1 and MSC2 can be maintained by different operators, for example the first mobile services switching centre can be maintained by a Finnish operator and the second mobile services switching centre MSC2 by a French operator.
  • the first and the second mobile services switching centres MSC1 and MSC2 each comprises a subscriber register HLR1 and HLR2 wherein data are maintained concerning subscriber stations associated with the mobile services switching centres.
  • the language codes for each subscriber station are stored in the order of preference given by the subscriber in the subscriber registers HLR1 and HLR2.
  • the language codes: 1, 2, 10 and 8 can be stored for one subscriber in the subscriber register HLR1.
  • the subscriber wants to hear the voice messages addressed to him preferably in language 1 (e.g. Finnish). If, however, Finnish cannot be employed, the subscriber wants to hear the voice messages in language 2 (e.g. Swedish). If this language cannot be employed either, the subscriber wants to hear the voice message in language 10 (e.g. English), and so forth.
  • the first and the second mobile services switching centres comprise visitor location registers VLR1 and VLR2.
  • the switching centres maintain data concerning the subscriber stations which are associated with some other mobile services switching centre, but which are temporarily located within the area covered by said switching centre.
  • the mobile station MS2 is associated with the mobile services switching centre MSC1 , but in the case in Figure 2 it is located within the area covered by the switching centre MSC2, and it has thus performed a location update to the mobile services switching centre MSC2 in a manner known per se.
  • the data concerning said subscriber station are found in the subscriber register HLR1 of its own mobile services switching centre MSC1 , and also in the visitor location register VLR2 of the mobile services switching centre MSC2.
  • the language codes of the subscriber station are stored together with other data concerning the subscriber station in the visitor location register VLR2.
  • a control unit 1 When the mobile services switching centre MSC2 forwards a voice message to the mobile station MS2, a control unit 1 will first receive the language codes of the mobile station MS2 from the visitor location register VLR2 in the order of preference. Next, the language which is highest in the order of preference and which can be employed by the mobile services switching centre MSC2, is selected by the control unit as the language to be employed. When the language is selected, the control unit 1 retrieves the voice message in the selected language from a memory 2 and forwards it to the mobile station MS2.
  • the memory 2 which can be any kind of a known memory such as a memory circuit, a disk storage or even a recorder, contains the same voice messages in several different languages.
  • Figure 3 illustrates the forwarding of language codes between different parts of the system.
  • the data stored in the subscriber register HLR1 are transferred from the subscriber register HLR1 to the visitor location register VLR2 of another mobile services switching centre by a MAP-INSERT-SUBSCRIBER-DATA message S1 in accordance with GSM specifications 09.02.
  • a field is added to said message by which language codes are also forwarded together with other subscriber data.
  • all the language codes of the subscriber are transferred together with other subscriber data from the visitor register VLR2 to the mobile services switching centre MSC2.
  • the subscriber data are transferred to the mobile services switching centre MSC2 by a MAP-COMPLETE-CALL message in accordance with GSM specifications 09.02.
  • a field is added to said message by which language codes are also forwarded together with other subscriber data.
  • a voice message is forwarded to a subscriber station "associated" with the mobile services switching centre
  • language codes are forwarded to the mobile services switching centre in a corresponding manner as described above by using the MAP-COMPLETE-CALL message with the exception that the message originates from the subscriber register (HLR) and not from the visitor location register (VLR).

Abstract

L'invention concerne un système radiotéléphonique mobile comprenant des postes d'abonné (MS1, MS2), un premier central de services mobiles (MSC1) et un registre d'abonnés correspondant (HLR1) dans lequel sont conservées les données concernant les postes d'abonné (MS1, MS2) communiquant avec le premier central de services mobiles (MSC1). Pour renvoyer automatiquement des messages vocaux à l'abonné de sorte qu'ils soient compris de manière plus fiable et facile, un code langue est mémorisé pour chaque poste d'abonné (MS1, MS2) dans le registre d'abonnés (HLR1), le code langue indiquant la langue dans laquelle les messages vocaux doivent être renvoyés audit poste d'abonné. De plus, le premier central de services mobiles (MSC1) comporte des moyens (1, 5) pour envoyer les messages vocaux au poste d'abonné (MS1) dans la langue mentionnée par le code langue reçu du registre d'abonnés (HLR1).
PCT/FI1997/000751 1996-12-04 1997-12-03 Procede de renvoi automatique de messages vocaux a un abonne WO1998027759A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU52228/98A AU5222898A (en) 1996-12-04 1997-12-03 Method of forwarding voice messages to a subscriber

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI964856A FI104677B (fi) 1996-12-04 1996-12-04 Menetelmä äänitiedotusten välittämiseksi tilaajalle
FI964856 1996-12-04

Publications (1)

Publication Number Publication Date
WO1998027759A1 true WO1998027759A1 (fr) 1998-06-25

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ID=8547209

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/FI1997/000751 WO1998027759A1 (fr) 1996-12-04 1997-12-03 Procede de renvoi automatique de messages vocaux a un abonne

Country Status (3)

Country Link
AU (1) AU5222898A (fr)
FI (1) FI104677B (fr)
WO (1) WO1998027759A1 (fr)

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001047286A2 (fr) * 1999-12-22 2001-06-28 General Instrument Corporation Procede et dispositif servant a generer des messages de langage multiples afin de les distribuer a des terminaux de systeme de telediffusion
WO2001047226A1 (fr) * 1999-12-21 2001-06-28 Nokia Corporation Systeme de telecommunications comportant un registre de selection de langue d'abonne centralise
WO2002013558A1 (fr) * 2000-08-03 2002-02-14 Chul Soo Jeong Telephone cellulaire fournissant des informations dans des langues multiples
US6760411B2 (en) 1998-12-08 2004-07-06 Telefonaktiebolaget Lm Ericsson (Publ) Method for passing information between a local exchange and a user/terminal
WO2007037677A1 (fr) * 2005-09-30 2007-04-05 Telefonaktiebolaget Lm Ericsson (Publ) Procede et reseau de communication pour envoyer des annonces dans une langue preferee au cours d'un deplacement

Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4866755A (en) * 1987-09-11 1989-09-12 Hashimoto Corporation Multiple language telephone answering machine
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5384831A (en) * 1991-09-03 1995-01-24 At&T Corp. System for providing personalized telephone calling features
WO1995020859A1 (fr) * 1994-01-27 1995-08-03 At & T Corp. Methode flexible permettant la selection d'une langue dans un systeme de telecommunication
US5487111A (en) * 1993-07-29 1996-01-23 At&T Ipm Corp. Telecommunications system sequence calling
US5517561A (en) * 1992-08-28 1996-05-14 Motorola, Inc. Subscriber unit which is responsive to annunciation messages
US5548636A (en) * 1993-06-11 1996-08-20 Northern Telecom Limited Method and apparatus for providing user controlled call management services

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4866755A (en) * 1987-09-11 1989-09-12 Hashimoto Corporation Multiple language telephone answering machine
US5384831A (en) * 1991-09-03 1995-01-24 At&T Corp. System for providing personalized telephone calling features
US5329578A (en) * 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
US5517561A (en) * 1992-08-28 1996-05-14 Motorola, Inc. Subscriber unit which is responsive to annunciation messages
US5548636A (en) * 1993-06-11 1996-08-20 Northern Telecom Limited Method and apparatus for providing user controlled call management services
US5487111A (en) * 1993-07-29 1996-01-23 At&T Ipm Corp. Telecommunications system sequence calling
WO1995020859A1 (fr) * 1994-01-27 1995-08-03 At & T Corp. Methode flexible permettant la selection d'une langue dans un systeme de telecommunication

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6760411B2 (en) 1998-12-08 2004-07-06 Telefonaktiebolaget Lm Ericsson (Publ) Method for passing information between a local exchange and a user/terminal
WO2001047226A1 (fr) * 1999-12-21 2001-06-28 Nokia Corporation Systeme de telecommunications comportant un registre de selection de langue d'abonne centralise
WO2001047286A2 (fr) * 1999-12-22 2001-06-28 General Instrument Corporation Procede et dispositif servant a generer des messages de langage multiples afin de les distribuer a des terminaux de systeme de telediffusion
WO2001047286A3 (fr) * 1999-12-22 2002-03-21 Gen Instrument Corp Procede et dispositif servant a generer des messages de langage multiples afin de les distribuer a des terminaux de systeme de telediffusion
WO2002013558A1 (fr) * 2000-08-03 2002-02-14 Chul Soo Jeong Telephone cellulaire fournissant des informations dans des langues multiples
WO2007037677A1 (fr) * 2005-09-30 2007-04-05 Telefonaktiebolaget Lm Ericsson (Publ) Procede et reseau de communication pour envoyer des annonces dans une langue preferee au cours d'un deplacement
US8756051B2 (en) 2005-09-30 2014-06-17 Telefonaktiebolaget L M Ericsson (Publ) Method and communication network for providing announcements in preferred language while roaming

Also Published As

Publication number Publication date
FI964856A (fi) 1998-06-05
FI964856A0 (fi) 1996-12-04
AU5222898A (en) 1998-07-15
FI104677B (fi) 2000-04-14

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