US7688850B2 - Media independent out-of office manager - Google Patents
Media independent out-of office manager Download PDFInfo
- Publication number
- US7688850B2 US7688850B2 US11/559,696 US55969606A US7688850B2 US 7688850 B2 US7688850 B2 US 7688850B2 US 55969606 A US55969606 A US 55969606A US 7688850 B2 US7688850 B2 US 7688850B2
- Authority
- US
- United States
- Prior art keywords
- auto
- message
- reply
- payload
- payload message
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/06—Message adaptation to terminal or network requirements
- H04L51/066—Format adaptation, e.g. format conversion or compression
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
- H04L51/10—Multimedia information
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/642—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/42153—Administration or customisation of services by subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53366—Message disposing or creating aspects
- H04M3/53383—Message registering commands or announcements; Greetings
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/0054—Services and arrangements where telephone services are combined with data services where the data service is an electronic mail service
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/12—Details of telephonic subscriber devices including a sensor for measuring a physical value, e.g. temperature or motion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/58—Details of telephonic subscriber devices including a multilanguage function
Abstract
Description
-
- i. the Public Switched Telephone Network, or
- ii. the Internet, or
- iii. one or more other telecommunications networks, or
- iv. any combination of i, ii, and iii.
-
- i. bi-directional audio service via a first protocol (e.g., tip-ring, DSO, ISDN, etc.) and the PSTN, and
- ii. bi-directional data service via a second protocol (e.g., the Basic Instant Messaging Protocol, etc.) and the Internet.
It will be clear to those skilled in the art, after reading this disclosure, how to make and use alternative embodiments of the present invention in which telecommunications client 101-i provides: - i. uni-directional audio service (e.g., voice paging, etc.), or
- ii. bi-directional audio service (e.g., telephone, etc.), or
- iii. uni-directional data service (e.g., e-mail, etc.), or
- iv. bi-directional data service (e.g., http, instant messaging, etc.), or
- v. uni-directional video service (e.g., streaming video, etc.), or
- vi. bi-directional video service (e.g., video conferencing, etc.), or
- vii. any combination of i, ii, iii, iv, v, and vi
via any number of networks and any number of protocols. Furthermore, it will be clear to those skilled in the art, after reading this disclosure, how to make and use alternative embodiments of the present invention in which telecommunications client 101-i comprises a system that comprises a switch. The details of how to make and use telecommunications client 101-i are provided in detail below and in the accompanying drawings.
-
- i.
display 201, and - ii.
audio interface 202, and - iii.
location sensor 203, and - iv.
telecommunications transceiver 204, and - v.
memory 205, and - vi.
processor 206, and - vii.
environmental sensor 207, and - viii.
manual interface 208.
It will be clear to those skilled in the art, after reading this disclosure, how to make and use alternative embodiments of the present invention in which telecommunications client 101-i comprises any subcombination of i, ii, iii, iv, v, vi, vii, and vii.
- i.
TABLE 1 |
Illustrative Auto-Reply Messages and Conditions |
Applicable | ||||
Command | Respond | Time | to Which | |
Message | To Whom | Condition | Services | Reply Message |
#1 | All | 1 PM-7 AM | All | “Please contact |
Sally at this time” | ||||
#2 | Spouse | Today, once | All | “Let's go out for |
pizza tonight” | ||||
#3 | French Co- | 3 PM-4 PM | Telephone | “Sortons pour la |
workers | pizza ce soir” | |||
It will be clear to those skilled in the art, after reading this disclosure, how to make and use embodiments of the present invention that accomplish
-
- i. the receipt of a request to communicate with the user of telecommunications client 101-1, and
- ii. the calendrical time, and
- iii. the geo-location of telecommunications client 101-1, and
- iv. the identity of the caller from the incoming communications request, and
- v. the environmental conditions measured by
environmental sensor 207, and - vi. the physiological state of the user of telecommunications client 101-1, and
- vii. the status of the telecommunication networks available to telecommunications client 101-1.
It will be clear to those skilled in the art, after reading this disclosure, how to make and use alternative embodiments of the present invention in which the first and second auto-reply conditions are based on any sub-combination of i, ii, iii, iv, v, vi, and vii. It will be clear to those skilled in the art, after reading this disclosure, how to make and use embodiments of the present invention which accomplishtask 303.
-
- i. a different service than the first service (e.g., a second service, etc.), or
- ii. a different protocol than the first protocol (e.g., a second protocol, etc.), or
- iii. a different network than the first network (e.g., a second network, etc.), or
- iv. a different natural language than the first natural language (e.g., a second natural language, etc.), or
- v. any combination of i, ii, iii, and iv.
It will be clear to those skilled in the art how to make and use embodiments of the present invention which accomplishtask 305.
-
- i. a different service than the second service (e.g., the first service, etc.), or
- ii. a different protocol than the second protocol (e.g., the first protocol, etc.), or
- iii. a different network than the second network (e.g., the first network, etc.), or
- iv. a different natural language than the second natural language (e.g., the first natural language, etc.), or
- v. any combination of i, ii, iii, and iv.
It will be clear to those skilled in the art how to make and use embodiments of the present invention which accomplishtask 307.
Claims (16)
Priority Applications (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/559,696 US7688850B2 (en) | 2006-11-14 | 2006-11-14 | Media independent out-of office manager |
EP07021138A EP1924066A3 (en) | 2006-11-14 | 2007-10-30 | Media independent out-of-office manager |
JP2007295073A JP4904248B2 (en) | 2006-11-14 | 2007-11-14 | Media-independent off-office management |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/559,696 US7688850B2 (en) | 2006-11-14 | 2006-11-14 | Media independent out-of office manager |
Publications (2)
Publication Number | Publication Date |
---|---|
US20080112546A1 US20080112546A1 (en) | 2008-05-15 |
US7688850B2 true US7688850B2 (en) | 2010-03-30 |
Family
ID=39135376
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US11/559,696 Active 2028-08-24 US7688850B2 (en) | 2006-11-14 | 2006-11-14 | Media independent out-of office manager |
Country Status (3)
Country | Link |
---|---|
US (1) | US7688850B2 (en) |
EP (1) | EP1924066A3 (en) |
JP (1) | JP4904248B2 (en) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20110047479A1 (en) * | 2009-08-21 | 2011-02-24 | Avaya Inc. | Unified greetings for social media |
US8516059B1 (en) * | 2008-08-20 | 2013-08-20 | Mcafee, Inc. | System, method, and computer program product for communicating automatic response messages based on a policy |
Families Citing this family (15)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20090006557A1 (en) * | 2007-06-27 | 2009-01-01 | Florkey Cynthia K | Remote programming of an automatic reply feature in an email account |
US8200199B2 (en) | 2008-11-21 | 2012-06-12 | Research In Motion Limited | Method and apparatus for customizing a delivery status notification |
US8385975B2 (en) * | 2009-04-23 | 2013-02-26 | Qualcomm Incorporated | Context-based messaging for wireless communication |
US8903904B2 (en) | 2009-08-21 | 2014-12-02 | Avaya Inc. | Pushing identity information |
US9547842B2 (en) * | 2010-01-13 | 2017-01-17 | International Business Machines Corporation | Out-of-office electronic mail messaging system |
US9819621B2 (en) | 2013-12-27 | 2017-11-14 | Entefy Inc. | Apparatus and method for optimized multi-format communication delivery protocol prediction |
US20170193009A1 (en) | 2015-12-31 | 2017-07-06 | Entefy Inc. | Systems and methods for filtering of computer vision generated tags using natural language processing |
US10169447B2 (en) | 2014-02-24 | 2019-01-01 | Entefy Inc. | System and method of message threading for a multi-format, multi-protocol communication system |
US10394966B2 (en) | 2014-02-24 | 2019-08-27 | Entefy Inc. | Systems and methods for multi-protocol, multi-format universal searching |
US11755629B1 (en) | 2014-02-24 | 2023-09-12 | Entefy Inc. | System and method of context-based predictive content tagging for encrypted data |
FR3029052A1 (en) * | 2014-11-24 | 2016-05-27 | Orange | METHOD AND DEVICE FOR MANAGING A MESSAGE |
US10135764B2 (en) | 2015-12-31 | 2018-11-20 | Entefy Inc. | Universal interaction platform for people, services, and devices |
US10353754B2 (en) | 2015-12-31 | 2019-07-16 | Entefy Inc. | Application program interface analyzer for a universal interaction platform |
US10491690B2 (en) | 2016-12-31 | 2019-11-26 | Entefy Inc. | Distributed natural language message interpretation engine |
CN107453984B (en) * | 2017-09-28 | 2020-09-29 | 苏州匠之心软件有限公司 | Method, apparatus and computer-readable storage medium for replying to a message |
Citations (3)
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US7469299B2 (en) * | 2001-10-25 | 2008-12-23 | Verizon Business Global Llc | Bridging user agent and a proxy server for supporting network services |
US7475109B1 (en) * | 2003-04-30 | 2009-01-06 | Aol Llc | Personalized auto-reply messages based on categories |
US7496945B2 (en) * | 2001-06-29 | 2009-02-24 | Cisco Technology, Inc. | Interactive program guide for bidirectional services |
Family Cites Families (20)
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JPH04156039A (en) * | 1990-10-19 | 1992-05-28 | Fujitsu Ltd | Automatic absence mode on/off type automatic answering telephone set |
JPH08228236A (en) * | 1995-02-20 | 1996-09-03 | Canon Inc | Telephone system |
JPH098900A (en) * | 1995-06-26 | 1997-01-10 | Murata Mach Ltd | Communication terminal equipment with voice message answering function |
JPH10224460A (en) * | 1997-01-31 | 1998-08-21 | Toshiba Corp | Telephone communication system and its information terminal equipment |
JPH11266298A (en) * | 1998-03-18 | 1999-09-28 | Toshiba Corp | Information equipment with telephone, incoming call control method and recording medium thereof |
US6580787B1 (en) * | 2000-02-15 | 2003-06-17 | Lucent Technologies Inc. | Integration of voice mail, email, fax and personal calendar systems to automatically update messages |
JP2002156231A (en) * | 2000-11-21 | 2002-05-31 | Matsushita Electric Ind Co Ltd | Navigation system |
KR100350991B1 (en) * | 2000-12-27 | 2002-08-29 | 삼성전자 주식회사 | Intelligent portable terminal apparatus and operation method according to user's schedule thereof |
US20020090069A1 (en) * | 2001-01-08 | 2002-07-11 | Rhoda Yaker | Automatic processing of incoming email and voice mail messages |
US7668915B2 (en) * | 2001-12-20 | 2010-02-23 | Motorola, Inc. | System and method for responding to a communication message with a canned reply |
JP2003308278A (en) * | 2002-04-16 | 2003-10-31 | Denso Corp | Mobile communication equipment with e-mail automatic reply function |
JP2004179884A (en) * | 2002-11-26 | 2004-06-24 | Ricoh Co Ltd | Apparatus and system for communication with telephone call function |
JP2004242154A (en) * | 2003-02-07 | 2004-08-26 | Matsushita Electric Ind Co Ltd | Navigation system |
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JP2005184681A (en) * | 2003-12-22 | 2005-07-07 | Nec Corp | Portable terminal apparatus and communication system using the same |
JP4172583B2 (en) * | 2004-01-15 | 2008-10-29 | ソニー・エリクソン・モバイルコミュニケーションズ株式会社 | Communication device and answering machine response program |
DE102004037861B3 (en) * | 2004-08-04 | 2006-02-09 | Fujitsu Siemens Computers Gmbh | Arrangement with a telecommunication device and a data processing device for uniform absence notification |
US8554845B2 (en) * | 2004-09-27 | 2013-10-08 | Siemens Enterprise Communications, Inc. | Method and apparatus for automatically setting “out of office” greetings |
JP2006157274A (en) * | 2004-11-26 | 2006-06-15 | Kyocera Corp | Portable communication terminal and method of sending response message |
-
2006
- 2006-11-14 US US11/559,696 patent/US7688850B2/en active Active
-
2007
- 2007-10-30 EP EP07021138A patent/EP1924066A3/en not_active Withdrawn
- 2007-11-14 JP JP2007295073A patent/JP4904248B2/en active Active
Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
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US7496945B2 (en) * | 2001-06-29 | 2009-02-24 | Cisco Technology, Inc. | Interactive program guide for bidirectional services |
US7469299B2 (en) * | 2001-10-25 | 2008-12-23 | Verizon Business Global Llc | Bridging user agent and a proxy server for supporting network services |
US7475109B1 (en) * | 2003-04-30 | 2009-01-06 | Aol Llc | Personalized auto-reply messages based on categories |
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8516059B1 (en) * | 2008-08-20 | 2013-08-20 | Mcafee, Inc. | System, method, and computer program product for communicating automatic response messages based on a policy |
US20110047479A1 (en) * | 2009-08-21 | 2011-02-24 | Avaya Inc. | Unified greetings for social media |
US8645841B2 (en) | 2009-08-21 | 2014-02-04 | Avaya Inc. | Unified greetings for social media |
Also Published As
Publication number | Publication date |
---|---|
JP2008125086A (en) | 2008-05-29 |
EP1924066A3 (en) | 2010-12-08 |
US20080112546A1 (en) | 2008-05-15 |
JP4904248B2 (en) | 2012-03-28 |
EP1924066A2 (en) | 2008-05-21 |
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Owner name: AVAYA TECHNOLOGY LLC, NEW JERSEY Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:FLETCHER, RONALD LEE;GUMBULA, SRINIVASA R.;REEL/FRAME:018544/0949;SIGNING DATES FROM 20061109 TO 20061114 Owner name: AVAYA TECHNOLOGY LLC,NEW JERSEY Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:FLETCHER, RONALD LEE;GUMBULA, SRINIVASA R.;SIGNING DATES FROM 20061109 TO 20061114;REEL/FRAME:018544/0949 |
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