US20120290553A1 - Search Engine Optimization for Social Marketplace - Google Patents
Search Engine Optimization for Social Marketplace Download PDFInfo
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Definitions
- Embodiments of the invention relate generally to information handling systems. More specifically, embodiments of the invention provide a method and system for optimizing search engine operations to increase the likelihood of attaining financial goals in a syndicated commerce environment.
- An information handling system generally processes, compiles, stores, and/or communicates information or data for business, personal, or other purposes thereby allowing users to take advantage of the value of the information.
- information handling systems may also vary regarding what information is handled, how the information is handled, how much information is processed, stored, or communicated, and how quickly and efficiently the information may be processed, stored, or communicated.
- the variations in information handling systems allow for information handling systems to be general or configured for a specific user or specific use such as financial transaction processing, airline reservations, enterprise data storage, or global communications.
- information handling systems may include a variety of hardware and software components that may be configured to process, store, and communicate information and may include one or more computer systems, data storage systems, and networking systems.
- affiliate networks which allow online merchants to reach a larger audience through participation in various affiliate programs.
- potential customers are referred to the merchant's website from an affiliate's web site, which receives a share of any resulting sale as compensation for the referral.
- Various affiliate network services and benefits generally include referral tracking, reporting tools, payment processing, and access to a large base of participants.
- affiliate networks have made progress in simplifying the process of registering affiliate participants fore or more merchant affiliate programs.
- affiliates still face integration challenges when attempting to provide their users a customized subset of the merchant's website.
- social media commonly refers to the use of web-based technologies for the creation and exchange of user-generated content for social interaction. As such, it currently accounts for approximately 22% of all time spent on the Internet. More recently, various aspects of social media have become an increasingly popular for enabling customer feedback, and by extension, have likewise evolved into a viable marketing channel for vendors. This new marketing channel, sometimes referred to as “social marketing,” has proven to not only have a higher customer retention rate than traditional marketing channels, but to also provide higher demand generation “lift.”
- Another aspect of social marketing that is gaining popularity is syndicated commerce, where a scaled-down version of a merchant's online storefront is embedded in an affiliate's web page or social media site.
- syndicated commerce sites provide the opportunity to increase sales, a portion of which is typically provided to the affiliate.
- these embedded storefronts often fail to attain their financial goals due to insufficient traffic and low sales conversion rates. It is not uncommon for such failure to be attributed to either a lack, misapplication, or misunderstanding of various search engine optimization (SEO) approaches.
- SEO search engine optimization
- one or more keywords used in an SEO approach may not prove effective in driving traffic due to low search engine ranking.
- the keywords may be associated with content generated by a social network user whose social graph is insufficient to drive significant traffic.
- the keywords may be selected from non-authoritative sites, resulting in low conversion rates from sufficient, yet inappropriate traffic.
- a method and system are disclosed for optimizing search engine operations to increase the likelihood of attaining financial goals in a syndicated commerce environment.
- a SEO algorithm is implemented in a syndicated commerce environment to predict the amount of financial compensation an individual or social commerce marketplace entity can receive from the sale of a predetermined product.
- the SEO algorithm is further implemented to optimize their associated web pages to increase site traffic, and as a result, the likelihood of reaching their financial goals.
- the SEO algorithm determines keyword options for a predetermined product based upon the product's description, its web page content, and other related information.
- the social commerce marketplace system uses the SEO algorithm to determine the product's associated search traffic and rank-per-keyword from various search engines. This information, in addition to sales conversion rate information, is used to estimate the likelihood of monetization for a single keyword or a group of keywords.
- the SEO algorithm refines its estimates by tracking and analyzing historical purchase records for a given path and visitor segment. The system then automatically modifies the website pages with optimal combinations of keywords. Once optimized, various search engines are automatically notified of the changes to the web pages to improve organic search rankings.
- the SEO algorithm is implemented to determine the likelihood of a relationship or visitor associated with the user's social graph to purchase a predetermined product. Once the likelihood is determined, the social commerce marketplace system creates tasks for the user, monitors the progress of their completion, and makes ongoing recommendations to assist the user in reaching their revenue goals.
- a crawler sub-module is implemented with the SEO algorithm to crawl a predetermined domain or website to analyze the market opportunity or financial value of the site.
- the output of the analysis is a list of recommendations and tasks to complete to capitalize on each opportunity.
- FIG. 1 is a generalized illustration of the components of an information handling system as implemented in the system and method of the present invention
- FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system
- FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system
- FIGS. 4 a - b are a simplified block diagram showing a plurality of social commerce modules implemented within a plurality of host environments
- FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate
- FIGS. 6 a - d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality of user interface windows;
- FIG. 7 is a generalized flow chart of the performance of social commerce operations
- FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations
- FIGS. 9 a - b show the creation of an affiliate offer within a user interface window
- FIG. 10 shows the display of affiliate offers within a user interface window
- FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window
- FIG. 12 is a generalized flow chart of the performance of content syndication operations
- FIG. 13 is a generalized flow chart of the performance of billboard management operations
- FIG. 14 is a generalized flow chart of the performance of product categorization operations
- FIG. 15 is a generalized flow chart of the performance of product moderation operations
- FIGS. 16 a - b are a generalized flow chart of the performance of search engine optimization (SEO) goal attainment operations
- FIG. 17 shows a ranked list of keywords within a user interface window that are predicted to result in the highest amount of traffic and corresponding conversion rates
- FIG. 18 shows estimated traffic and SEO elements within a user interface window that are anticipated to affect an online store's ability to reach its financial goals
- FIG. 19 is a generalized flow chart of the performance of keyword submission optimization operations
- FIG. 20 shows information that is proactively submitted to a commercial search engine and its associated SEO effect within a user interface window
- FIGS. 21 a - b are a generalized flow chart of the performance of product and store performance optimization operations.
- an information handling system may include any instrumentality or aggregate of instrumentalities operable to compute, classify, process, transmit, receive, retrieve, originate, switch, store, display, manifest, detect, record, reproduce, handle, or utilize any form of information, intelligence, or data for business, scientific, control, or other purposes.
- an information handling system may be a personal computer, a network storage device, or any other suitable device and may vary in size, shape, performance, functionality, and price.
- the information handling system may include random access memory (RAM), one or more processing resources such as a central processing unit (CPU) or hardware or software control logic, ROM, and/or other types of nonvolatile memory. Additional components of the information handling system may include one or more disk drives, one or more network ports for communicating with external devices as well as various input and output (I/O) devices, such as a keyboard, a mouse, and a video display. The information handling system may also include one or more buses operable to transmit communications between the various hardware components.
- RAM random access memory
- processing resources such as a central processing unit (CPU) or hardware or software control logic
- ROM read-only memory
- Additional components of the information handling system may include one or more disk drives, one or more network ports for communicating with external devices as well as various input and output (I/O) devices, such as a keyboard, a mouse, and a video display.
- I/O input and output
- the information handling system may also include one or more buses operable to transmit communications between the various hardware components.
- FIG. 1 is a generalized illustration of an information handling system 100 that can be used to implement the system and method of the present invention.
- the information handling system 100 includes a processor (e.g., central processor unit or “CPU”) 102 , input/output (I/O) devices 104 , such as a display, a keyboard, a mouse, and associated controllers, a hard drive or disk storage 106 , and various other subsystems 108 .
- the information handling system 100 also includes network port 110 operable to connect to a network 140 , which is likewise accessible by a service provider server 142 .
- the information handling system 100 likewise includes system memory 112 , which is interconnected to the foregoing via one or more buses 114 .
- System memory 112 further comprises operating system (OS) 116 and in various embodiments may also comprise a social commerce marketplace system 118 , a plurality of social commerce affiliate management modules 120 , a plurality of merchant/network management modules 122 , and a merchant online cart/checkout system 124 .
- OS operating system
- the information handling system 100 is able to download the social commerce marketplace system 118 , the plurality of social commerce affiliate management modules 120 , the plurality of merchant/network management modules 122 , and the merchant online cart/checkout system 124 from the service provider server 142 .
- the social commerce marketplace system 118 the plurality of social commerce affiliate management modules 120 , the plurality of merchant/network management modules 122 , and the merchant online cart/checkout system 124 is provided as a service from the service provider server 142 .
- FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system in accordance with an embodiment of the invention.
- a social commerce marketplace system 118 is implemented with a plurality of social commerce affiliate management modules 120 , a plurality of merchant/network management modules 122 , a merchant online cart/checkout system 124 .
- the plurality of social commerce affiliate management modules 120 are accessed and used by a plurality of affiliates 214 .
- the plurality of social commerce affiliate management modules 120 comprises a blog/site management module 218 , a social network management module 222 , and a mobile delivery management module 222 .
- the plurality of social commerce affiliate management modules 120 likewise comprises a hosting management module 224 , a social commerce management module 226 , and a marketing management module 228 .
- the blog/site management module 214 is used by the plurality of affiliates 214 to manage the posting and linking of social commerce content from the affiliate's online blog or website to the social commerce marketplace system 118 .
- the social network management module 220 is used by the plurality of affiliates 214 to manage the linkages between one or more social media environments and the social commerce marketplace system 118 .
- the mobile delivery management module 222 is used by the plurality of affiliates 214 to manage the delivery of social commerce content to a mobile device.
- the hosting management module 224 is used by the plurality of affiliates 214 to manage the hosting environment(s) of a customized social commerce storefront associated with the affiliate and the merchant.
- the social commerce management module 226 is used by the plurality of affiliates 214 to perform social commerce management operations as described in greater detail herein.
- the marketing management module 228 is used by the plurality of affiliates 214 to perform social commerce marketing operations, as likewise described in greater detail herein.
- the plurality of merchant/network management modules 122 are accessed and used by a plurality of merchant administrators 230 .
- the plurality of merchant/network management modules 122 comprises a merchant/network management module 234 , and a social commerce moderation module 236 .
- the plurality of merchant/network management modules 122 comprises a social commerce reporting module 238 , a targeting module 240 , and an incentives module 242 .
- the incentives module 242 is used by the plurality of merchant administrators 230 to manage the accounting and payment of incentives to the plurality of affiliates 214 as compensation for referring customers to the merchant.
- the plurality of social commerce affiliate management modules 120 and the plurality of merchant/network management modules 122 may include additional modules and the foregoing is not intended to limit the spirit, scope or intent of the invention.
- each of the customized social commerce storefronts comprises a micro catalog 208 of purchasable products, which is a subset of a master catalog 210 comprising a set of available products.
- the customized social commerce storefronts comprise social commerce content related to the purchasable products.
- the customers 202 review the social commerce content and select individual purchasable products for purchase. Once selected, an online purchase transaction familiar to skilled practitioners of the art is completed with the merchant online cart/checkout system 124 .
- FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system as implemented in accordance with an embodiment of the invention.
- the architecture a social commerce marketplace system 118 comprises infrastructure 302 , data 304 , application 306 and presentation 308 layers.
- the infrastructure 302 layer comprises feeds from affiliate networks 316 , as described in greater detail herein, and other networks 318 , such as advertising networks known to those of skill in the art.
- the infrastructure 302 layer likewise comprises a local application fabric 314 , as likewise known to those of skill in the art, a plurality of application programming interfaces (APIs) 312 , and a plurality of databases 310 , as described in greater detail herein.
- the data 304 layer likewise comprises repository classes 320 , which are used for the exchange of data between the data 304 and infrastructure 302 layers.
- the application 306 layer comprises host environments 322 , which in turn comprise a tenancy management module 324 , a product catalog management module 326 , and a product search module 328 .
- the host environments 322 likewise comprise a stores management module 330 , a commission management module 332 , and a caching module 334 .
- the host environments 322 comprise an auditing module 336 , a notifications module 338 , a search engine optimization (SEO) module 340 , a security management module 342 , a moderation management module 344 , and other modules 346 as described in greater detail herein.
- SEO search engine optimization
- the tenancy management module 324 is used by merchant administrators to manage a plurality of affiliate tenancies in a virtual environment.
- the product catalog management module 326 is used to manage available products in a master catalog and purchasable products, which are subsets of the available products, in micro catalogs as described in greater detail herein.
- the product search module 328 is used with various other modules in the initiation, provisioning, and management of affiliate storefronts.
- the commission management module 332 is used to track, account, and pay commissions to affiliates as compensation for referring customers to the merchant.
- the caching module 334 is used to cache social commerce content and other data related to conducting social commerce operations.
- the auditing module 336 is used to audit social commerce transactions that are performed within the social commerce marketplace system.
- the notifications module 338 is use to manage notifications to affiliates as well as users referred by the affiliates to the social commerce marketplace system.
- the SEO module 340 is used to perform SEO operations known to skilled practitioners of the art. In this embodiment, the SEO operations, as described in greater detail herein, are performed to optimize the identification of a purchasable product according to the search terms used by either an affiliate or a user of a social media environment.
- the security module is used to maintain the security of the social commerce marketplace system.
- the moderation module 344 is used to monitor and moderate social commerce content and associated social media content related to a plurality of affiliates.
- the other modules 346 comprise additional modules, as described in greater detail herein, that operate within the host environments 322 .
- the presentation 308 layer comprises a Representational State Transfer (REST) application program interface (API) 348 known to skilled practitioners of the art.
- the presentation 308 layer likewise comprises a controller module 350 a presentation model 352 , a presentation view 354 , and a plurality of administration 356 and affiliate storefront 358 sites.
- the controller module 350 interacts with the presentation model 354 and presentation view 354 , which likewise interact with each other, to present different aspects of the plurality of administration 356 and affiliate storefront 358 sites.
- the presentation view 354 module provides feedback to the controller module 350 .
- the presentation 308 layer comprises manager classes 350 and the application 306 layer comprises domain services.
- the manager classes 360 provide presentation layer data to the service contracts module 362 , which is then used for the management of the domain service 364 .
- the domain services 364 provide application layer data to the repository contracts module 366 , where it is used for the management of the repository classes 320 .
- the service contracts module 362 and the repository contracts module 366 are managed and bounded by a dependencies module 368 .
- the dependencies module 368 is managed with the logging 370 , caching 372 , and auditing 374 management modules.
- FIGS. 4 a - b show a simplified block diagram of a plurality of social commerce modules implemented within a plurality of host environments in accordance with an embodiment of the invention.
- the host environments 322 comprise social media store 401 , affiliate storefront 402 , blog 403 , templates 404 , content 406 , notifications 410 , uniform resource locator (URL) 411 , reputation 412 , and search engine optimization (SEO) 417 management modules.
- the host environments 322 comprise catalog 426 , links 435 , web analytics 438 , fraud 442 , payment 448 , administration 454 , reports 463 , and widget 470 management modules.
- the social media store 401 management module is used to manage a social commerce storefront that is associated with an affiliate's presence and activities within a social media environment.
- the affiliate storefront 402 management module is used to manage a social commerce storefront that is associated with an affiliate's web site or online blog.
- the blog 403 management module is used to manage an affiliates blog activities as it relates to social commerce activities, processes and operations as described in greater detail herein.
- the templates 404 management module is used for the automated configuration of social commerce storefront pages.
- the notifications 410 management module is used for the management of notifications to affiliates and users associated with affiliates, such as users of an affiliate's online social commerce presence.
- the affiliate's online presence may comprise a blog, a website, or a community of interest or conversation thread in a social media environment.
- the URL 411 management module is used to manage URL links between the host environments 322 and the affiliate's various online social commerce presences.
- the content 405 management module further comprises articles 406 , podcast 407 , pictures 408 , and video 409 management sub-modules.
- the articles 406 , podcast 407 , pictures 408 , and video 409 management sub-modules are used by affiliates to manage their respective, associated content as it relates to social commerce operations.
- the reputation 412 management module comprises points 413 , badges 414 , activity 415 , and score 416 management sub-modules.
- the reputation 412 management module comprises points 413 , badges 414 , activity 415 , and score 416 management sub-modules are used by the merchant to manage reputation data associated with affiliates.
- reputation data refers to data associated with social commerce activities performed by an affiliate.
- an affiliate may receive points from a merchant for each item of social commerce content they product.
- badges may be awarded upon achievement of various point tiers or frequency of activity.
- each social commerce content item may receive a score that is associated with the achievement of the points and badges. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention.
- the SEO management 417 module comprises backlinks 418 , rank 419 , competition 420 , search application program interface (API) 421 , keyword density 422 , keyword placement 423 , keyword insertion 424 , and content comparison 425 management sub-modules.
- the various sub-modules of the SEO management 417 module are used by affiliates and the merchants to perform SEO operations familiar to those of skill in the art.
- the backlinks 418 management sub-module may be used to determine prior web site locations that a user has visited prior to being referred to an affiliate's social commerce storefront.
- the rank 419 management sub-module may be used to determine the search engine rank assigned to the affiliate's social commerce storefront as well as the individual search engine ranking of the search terms that resulted in the referral.
- the competition 420 management sub-module may be used by the merchant to rank the search engine popularity of their competitors, or alternatively, the frequency that a competitor's web site is returned as a result of a search by a user of a social media environment.
- the search API 421 management sub-module may be used by the merchant and affiliates alike to gain access to various search engines in order to receive search metadata.
- the keyword density 422 , placement 423 , and insertion 424 management sub-modules may likewise be used by the merchant and the affiliates to optimize searches through the use of predetermined keywords within related social commerce content.
- the content comparison 425 sub-module may be used to compare various items of social commerce content to determine which items perform better than others during SEO operations.
- the catalog 426 management module comprises filter 427 , search 428 , price 429 , taxonomy 430 , import 431 , differential 432 , categories 433 , and deals 434 management sub-modules.
- the filter 427 , search 428 , price 429 , taxonomy 430 , import 431 , differential 432 , categories 433 , and deals 434 management sub-modules are used by the affiliate for managing their social commerce storefronts.
- the filter 427 , search 428 , price 429 , differential 432 , deals 434 , and import 431 management sub-modules may be used individually, or in combination, to identify and populate a set of purchasable products within a micro catalog from a set of available products contained in a master catalog.
- the taxonomy 430 and categories 433 management sub-modules may be used to understand the interrelationship of various purchasable products and how they are categorized within the affiliate's social commerce storefront. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention.
- the links 435 management module comprises network 436 and system 437 management sub-modules, which are used to manage the linkages between the various systems, modules, and sub-modules of the social commerce marketplace system and various affiliate and advertising networks.
- the web analytics 438 module comprises web crawling 439 , listening 440 , and analytics 441 management sub-modules.
- the web crawling 439 , listening 440 , and analytics 441 management sub-modules are used by the merchant to perform web analytics operations familiar to skilled practitioners of the art.
- the merchant may use the web crawling 439 management sub-module to perform web crawling operations to discover conversation threads associated with its products.
- the listening 440 management sub-module may be used to monitor the conversations threads, which are then analyzed with the analytics 441 management sub-module to determine their relevance and possible effect on social commerce operations.
- the listening 440 management sub-module may be used to monitor the conversations threads, which are then analyzed with the analytics 441 management sub-module to determine their relevance and possible effect on social commerce operations.
- the fraud 442 management module comprises an abuse reporting 443 , traffic 444 , links 445 , Internet Protocol (IP) 446 , and dashboard 447 management sub-modules.
- the abuse reporting 443 , traffic 444 , links 445 , Internet Protocol (IP) 446 , and dashboard 447 management sub-modules are used by the merchant to identify, mitigate, and prevent fraudulent behavior within the social commerce market place system.
- the traffic 444 , links 445 , and IP 446 management sub-modules may be used to identify the source of fraudulent behavior. Once identified, it may be reported by the abuse reporting 443 management sub-module and then displayed for review within a user interface by the dashboard 447 sub-module.
- the payment 448 module comprises a traffic 449 , payment 450 , 1099 Form 451 , buyers 452 , and payment processor 453 , management sub-modules.
- the traffic 449 , payment 450 , 1099 451 , buyers 452 , and payment processor 453 , management sub-modules are used by the merchant for the management of payment to affiliates.
- the buyers 452 and traffic 449 management sub-modules may be used to identify individual buyers and the traffic they generate at an affiliate's social commerce storefront.
- the payment 450 and payment processor 453 sub-modules may be used to track the payments made by the buyers, which are then processed by various payment processors.
- the same sub-modules may be used to track commission payments made by the merchant to individual affiliates.
- the output of those sub-modules may then be processed by the 1099 Form 451 sub-module for managing reporting of the commission payments to the affiliate to the Internal Revenue Service (IRS).
- IRS Internal Revenue Service
- the administration 454 module comprises companies 455 , target 456 , users 457 , roles 458 , deals 459 , moderation 460 , profile 461 , and email 462 management sub-modules.
- the companies 455 , target 456 , users 457 , roles 458 , deals 459 , moderation 460 , profile 461 , and email 462 management sub-modules are used by the merchant to administer the various users of the social commerce marketplace system.
- the target 456 management sub-module may be used, individually or in conjunction with, the target 456 , users 457 , profile 461 , and roles 458 management sub-modules to identify specific users of a social media environment. Once identified, their social media interactions may be monitored by the moderation 460 management sub-module, and in turn the email 462 and deals 459 management sub-modules may be used individually, or in combination, to target predetermined users.
- the reports module 463 comprises traffic abuse 463 , traffic 465 , search engines 466 , users 467 , content status 468 , and competitors 469 reporting sub-modules.
- the traffic abuse 463 , traffic 465 , search engines 466 , users 467 , content status 468 , and competitors 469 reporting sub-modules are used by the merchant to generate various reports related to social commerce operations, which in turn may be provided to an affiliate.
- the content status 468 reporting sub-module may report on the status of various items of social commerce content and the search engines 466 reporting sub-module may report on the search results it generates.
- the traffic reporting 465 sub-module may be used to report on the social commerce traffic resulting from the search results and the users 467 reporting sub-module may provide reports related to the various users referred to the social commerce site.
- the traffic abuse reporting sub-module 464 may be used to report on various traffic abuses related to the social commerce marketplace system, while the competitors 469 reporting sub-module may provide reports related to competitive activity from competitors.
- the widgets module 470 may comprise web crawling 471 , keyword analysis 472 , analytics 473 , widget manager 474 , data 475 , semantic analysis 476 , catalog management 477 , scoring 478 , hot spots manager 479 , sentiment analysis 480 , keyword widget 481 , social keyword widget 482 , API 483 , recommendations engine 484 , social score widget 485 and in-line links widget 486 sub-modules.
- the web-crawling 471 sub-module is implemented to perform web crawling operations to discover keywords within web pages.
- the keyword analysis 472 sub-module is implemented to determine related keywords, competition of keywords, search frequency of keywords, and locality of keywords.
- the analytics 473 sub-module is implemented to provide the utilization of widgets by visitors.
- the widget manager 474 sub-module is implemented to provide a set of user interfaces to configure and publish a widget.
- the widget manager 474 sub-module is implemented to provide templates that comprise user interface (UI) themes and interactions that determine the end-user experience.
- the widget manager 474 sub-module comprises a wizard that provides a multi-step process to configure the widget.
- the widget manager 474 sub-module comprises a dashboard providing a UI to access the wizard, embed associated programming code, and generate related reports.
- the data 475 sub-module is implemented to process social graph, user, and catalog data.
- the semantic analysis 476 sub-module is implemented to semantically extract keywords, topics, people and places from strings of text.
- the catalog 476 sub-module is implemented with a widget to process catalog data.
- the hot spots manager 477 sub-module comprises a set of user interfaces to configure and publish images and videos that contain hot spots.
- the sentiment analysis 478 sub-module is implemented to extract positive, neutral and negative tone from strings of text.
- the page keyword widget 479 sub-module is implemented to provide a widget that automatically matches catalog products to the context of keywords extracted from a web page.
- the social keyword widget 480 sub-module is implemented to provide a widget that automatically matches catalog products to a user's context by matching keywords and themes from their social graph.
- the API 481 sub-module is implemented to provide an API between a widget and various operating environments.
- the recommendation engine 482 sub-module is implemented to automatically select or recommend objects that best match the user's context based on a set of algorithms.
- the social score widget 783 sub-module is implemented to provide a widget that dynamically presents catalog products and discounts according to a user's social score.
- the in-line links widget 784 sub-module is implemented to provide a widget that automatically creates in-line hyperlinks within text strings based on keywords that match objects from a catalog. It will be appreciated that many such embodiments are possible and the foregoing is not intended to limit the spirit, scope or intent of the invention.
- FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate in accordance with an embodiment of the invention.
- affiliate social commerce operations are begun in step 502 , followed by a candidate affiliate providing information to a merchant in step 504 to register as an affiliate.
- the merchant uses the provided information to create a social commerce storefront for the affiliate in step 506 .
- the affiliate then proceeds to select a product to add to their social commerce storefront in step 508 .
- the product is selected from a plurality of available products contained in a master catalog.
- the selected product is then added to the affiliate's social commerce storefront in step 510 .
- a selected product becomes a purchasable product once it is added to the affiliate's social commerce storefront.
- the affiliate then views their social commerce storefront in step 512 , followed by a determination being made in step 514 whether to add an additional product. If so, then the process is continued, proceeding with step 508 . Otherwise, an article related to one or more of the purchasable products is written in step 516 and then posted to the affiliate's social commerce storefront.
- the ongoing sales results of the affiliate's social commerce storefront is then tracked in step 518 , as well as the ongoing ranking of its performance relative to other affiliate social commerce storefronts in step 520 .
- Ongoing conversion of organic searches resulting in sale is likewise tracked in step 522 , followed by affiliate social commerce initiation operations being ended in step 524 .
- FIGS. 6 a - d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality of user interface windows in accordance with an embodiment of the invention.
- a social commerce storefront management module as described in greater detail herein, is implemented within a window 604 of a user interface (UI) 602 .
- the UI window 604 comprises data entry fields 606 for a candidate affiliate to provide information to initiate the creation of a social commerce storefront.
- the affiliate then provides additional information 610 associated with their social commerce storefront.
- the affiliate selects the category 614 of their social commerce storefront, and as likewise shown in FIG. 6 d , selects products 614 to be displayed for purchase within their social commerce storefront.
- FIG. 7 is a generalized flow chart of the performance of social commerce operations as implemented in accordance with an embodiment of the invention.
- social commerce operations are begun in step 702 , followed by the affiliate managing the integration of the social commerce storefront in step 704 with a social media environment, such as a social network.
- the integration may be with an affiliate web site or blog.
- the affiliate launches the social commerce storefront in step 706 , followed by the importation of friends, family, and associates from one or more social media environments (e.g., a social network) in step 708 .
- the friends, family and associates are then matched with products that are appropriate to their interests in step 710 , followed by a determination in step 712 whether to create a promotional offer for them.
- step 714 a promotional offer is created in step 714 and the process is continued, proceeding with step 712 . Otherwise, a determination is made in step 716 whether the affiliate will offer to provide an offer to pay a commission to the friends, family or associates in return for referrals. If so, then a commission offer is prepared in step 718 and the process is continued, proceeding with step 716 . Otherwise the promotion offers(s), the commission offer(s), or both, are displayed to the friends, family and associates in-line within the social media environment in step 720 . Ongoing activity at the affiliate's social commerce storefront, and the corresponding success of the offer(s), is tracked in step 722 and social commerce operations are then ended in step 724 .
- FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations as implemented in accordance with an embodiment of the invention.
- advertising network operations are begun in step 802 , followed by ongoing operations in step 804 for affiliate and enterprise channels to manage their online advertisements.
- the affiliate and enterprise channels perform ongoing operations to select online advertisements for purchase, followed by corresponding ongoing operations in step 808 to place the purchased online advertisements in predetermined online locations.
- the affiliate and enterprise channels perform ongoing operations respectively display the online advertisements in social commerce storefronts, online newsletters, social media channels, online billboards, and enterprise sites.
- Ongoing operations are then performed in step 820 to correlate sales to the placement of the online advertisements, followed by advertising network operations being ended in step 822 .
- FIGS. 9 a - b show the creation of an affiliate offer within a user interface window in accordance with an embodiment of the invention.
- a social commerce storefront deals management module as described in greater detail herein, is implemented within a window 904 of a user interface (UI) 902 .
- the UI window 904 comprises an ‘Offers’ tab 906 , a data entry field 908 for information related to the merchant and the affiliate making the offer, and associated data entry fields 910 corresponding to details of the purchasable product.
- the UI window 904 comprises data entry fields 912 corresponding to details of the offer, as well as an offer display window 914 that provides a preview of the offer as it will appear when presented within a social media environment.
- data display field 916 displays summary information corresponding to a related offer
- a corresponding offer display window 918 providing a preview of the related offer
- data display fields 920 displaying summary information corresponding to other offers.
- FIG. 10 shows the display of affiliate offers within a user interface window implemented in accordance with an embodiment of the invention.
- a social commerce storefront deals management module as described in greater detail herein, is implemented within a window 1004 of a user interface (UI) 1002 .
- the UI window 1004 comprises an ‘Offers’ tab 1006 , as well a listing 1008 of a plurality of offers and related information 1010 .
- FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window implemented in accordance with an embodiment of the invention.
- a social commerce storefront deals management module as described in greater detail herein, is implemented within a window 1104 of a user interface (UI) 1102 .
- the UI window 1104 comprises an ‘Offers’ tab 906 , as well a listing 1108 of a plurality of advertising network feeds corresponding to referrals resulting from associated offers, and related information 1110 .
- FIG. 12 is a generalized flow chart of the performance of content syndication operations as implemented in accordance with an embodiment of the invention.
- content syndication operations are begun in step 1202 , followed by the ongoing generation of search engine optimization (SEO) content by an affiliate, a professional author, or both, in step 1204 .
- SEO search engine optimization
- Ongoing syndication operations are then performed in step 1206 to syndicate the SEO content other sites and establish corresponding links.
- ongoing operations are performed to post the SEO content to other content marketplaces known to skilled practitioners of the art.
- a determination is then made in step 1210 whether enterprises (e.g., corporations) elect to accept the SEO content. If so, then ongoing operations are performed by the enterprises in step 1212 to accept the SEO content for online publication.
- a corporation may elect to post predetermined SEO content on their internal web site for review by employees.
- step 1214 determines whether other affiliates elect to accept the SEO content for online publication. If so, then ongoing operations are performed by affiliates in step 1216 to accept the SEO content for publication in step 1217 . For example, another affiliate may elect to publish SEO content that is complementary to content they generate themselves. However, if it is determined in step 1214 that other affiliates do not elect to accept the SEO content, or if they do so in step 1216 , then ongoing operations are performed in step 1218 for enterprises, affiliates, or both, to post a “bounty” (i.e., an offer for compensation) for content creation. Thereafter, ongoing operation are performed in step 1220 to track authors, the content they generate, their corresponding reputation ratings, and the monetary value they receive as compensation for providing the content. Content syndication operations are then ended in step 1222 .
- FIG. 13 is a generalized flow chart of the performance of billboard management operations as implemented in accordance with an embodiment of the invention.
- online billboard management operations familiar to those of skill in the art are begun in step 1320 , followed by the ongoing aggregation of the most popular product content in step 1304 .
- a micro site such as a small, specialized web site, is then created in step 1306 , followed by ongoing operations in step 1309 to determine high rankings for challenging key words used in searches for product information.
- Ongoing operations are then performed in step 1310 to drive traffic to affiliate social commerce storefronts, such as using the high ranking challenging key words in search engine optimization (SEO) operations known to skilled practitioners of the art.
- SEO search engine optimization
- ongoing operations are performed in step 1312 to determine high ranking niche focus key words, followed by ongoing operations being performed by affiliates in step 1314 to drive traffic to their storefronts, and accordingly, receive compensation from a merchant for doing so.
- ongoing operations are performed by the merchant to challenge small affiliates to challenge the sales performance of larger affiliates.
- Online billboard management operations are then ended in step 1318 .
- FIG. 14 is a generalized flow chart of the performance of product categorization operations as implemented in accordance with an embodiment of the invention.
- product categorization operations are begun in step 1402 , followed by the receipt of recurring data feeds of catalog data from a vendor, merchant or other product source in step 1404 .
- the catalog data is then processed in step 1406 to acquire stock keeping units (SKUs) related to an individual vendor, merchant or other product source, their corresponding merchant category pairs, Global Trade Item Numbers (GTINs), and manufacturer part numbers (MPNs).
- SKUs stock keeping units
- GTINs Global Trade Item Numbers
- MPNs manufacturer part numbers
- a merchant category pair refers to a pairing of an individual vendor, merchant or other product source and a predetermined product category.
- a SKU categorization file is then generated in step 1408 , followed by the addition of a SKU category column to the SKU categorization file in step 1410 .
- target product catalog data feeds are consolidated into batches for processing.
- the consolidated product catalog data is processed to identify products that have neither a MTN nor a GTIN (MPN
- Catalog product data is then selected for processing in step 1412 , followed by a determination being made in step 1414 whether the selected catalog product data comprises MPN
- the products crawler then performs a search in step 1420 for the MPN
- step 1422 A determination is then made in step 1422 whether the product crawler has identified additional product data corresponding to the MPN
- the product crawler then matches the captured MPN
- step 1442 A determination is then made in step 1442 whether the product brand in the selected merchant category is “blank,” (e.g., “generic,” not specified, etc.). If so, then a check is performed in step 1444 with the associated product image specifications and product details to ascertain a product brand for each SKU with a “blank” product brand. A determination is then made in step 1446 whether the product brand can be verified. If not, then the SKU category within the SKU categorization file is assigned a value of “uncategorized” and the process is continued, proceeding with step 1440 .
- bladenk e.g., “generic,” not specified, etc.
- step 1442 a category assigned by an automated process is used as a benchmark and to initialize manual categorization for unmapped products in step 1450 .
- the benchmark category for the product brand is then assigned in step 1452 as the category for SKUs in the SKU categorization file.
- step 1436 the product crawler sets the first category as the category for the GTIN in the SKU categorization file. Thereafter, or after the benchmark category for the product brand has been assigned in step 1452 , then the product data is sorted, based on merchant category, in step 1454 . Then, in step 1456 , one merchant category at a time is selected, with a final merchant category being assigned within the master catalog, based on the least common category applicable for all SKUs within that merchant and merchant category pair. The product data is then populated in the master catalog, followed by a determination in step 1460 whether to end product categorization operations. If not, then the process is continued, proceeding with step 1412 . Otherwise, product categorization operations are ended in step 1462 .
- FIG. 15 is a generalized flow chart of the performance of product moderation operations in accordance with an embodiment of the invention.
- product moderation operations are begun in step 1502 , followed by the receipt of a recurring data feed of “product offers” in step 1504 .
- product offers refer to product data associated with a product being offered for sale, or resale, by a merchant, vendor, manufacturer or other product source.
- the product offer data feeds are then processed by various systems associated with the product moderation process in step 1506 and an automated product crawler system, such as a web crawler system familiar to those of skill in the art, is run on the URL of a selected product offer in step 1508 .
- step 1510 A determination is then made in step 1510 whether the URL associated with the selected product offer is broken. If so, then the product offer is automatically or manually rejected in step 1516 and the process is continued, proceeding with step 1506 . Otherwise, a determination is made in step 1514 whether all MPN
- the assigned moderator then initiates the audit of an assigned product offer in step 1520 , followed by a determination being made in step 1522 whether the title, brand, manufacturer, or MPN
- the product image may not pass the image check if it contains pornography, nudity or profanity.
- the product image may not pass the image check if shows a product that is different than a product described within the title of the product offer or within the product offer itself. If it is determined in step 1528 that the product offer image does not pass the image checks, then the product offer image is marked as “not passed” in step 1530 . Thereafter, or if it was determined in step 1528 that the product offer image passed the image checks, then a determination is made in step 1532 whether the GTIN of the product offer is different than the GTIN of the product itself. If so, then a search is performed in step 1534 , using GTIN, MPN, and manufacturer name as search criteria to perform the search in the master catalog.
- step 1536 A determination is then made in step 1536 whether the search yielded an applicable product. If so, then the product data associated with the applicable product is used in step 1538 to replace (i.e., “switch”) the product data associated with the product offer. The process is then continued, proceeding with step 1532 . However, if it was determined in step 1538 that the search did not yield an applicable product, then a search is performed in step 1540 using the MPN, GTIN, manufacturer name, and the title of the product offer as search criteria. A determination is then made in step 1542 whether the search yielded an applicable product. If not, the product offer data feed is queried in step 1544 to determine the Global Unique Identifier (GUID) associated with the product offer. The GUID is then used to perform a search of the master product catalog and the process is then continued, proceeding with step 1536 .
- GUID Global Unique Identifier
- step 1542 determines whether the search yields an applicable product. If it is determined in step 1542 that the search yields an applicable product, then a new product is created in the master catalog in step 1548 and populated with the details associated with the product offer. Any information specific to the merchant, vendor or other source of the product offer is then removed from the new product listing in step 1550 . A determination is then made in step 152 whether the product image associated with the new product listing is specific to the merchant, vendor or other source of the product offer. If so, then the product image associated with the product offer is marked as “unavailable” in step 1554 . Thereafter, or if the product image associated with the new product listing is not specific to the merchant, vendor or other source of the product offer, the process is continued, proceeding with step 1532 .
- step 1532 determines whether the GTIN of the product offer is not different from the GTIN of the product itself. If so, then a determination is made in step 1556 whether the product GTIN contains profanity. If so, then the process is continued, proceeding with step 1534 . Otherwise, a determination is made in step 1558 whether the MPN, manufacturer name, or product brand in the product offer is the same as the product itself. If not, then a determination is made in step 1560 whether any related product offers are mapped to the product itself. If so, then a determination is made in step 1562 whether the MPN, manufacturer name, or product brand in the product offer contains profanity. If so, then the process is continued, proceeding with step 1534 .
- step 1564 an edit function is implemented in step 1564 to manually or automatically delete the profanity from MPN, manufacturer name, or product brand in the product offer and the process is continued, proceeding with step 1534 .
- step 1560 it is determined in step 1560 that no other product offers are mapped to the product itself, then the product detail is manually or automatically edited in step 1566 to have the same MPN, manufacturer name, or product brand as the other product offer.
- step 1558 Thereafter, or if it is determined in step 1558 that the MPN, manufacturer name, or product brand in the product offer is the same as the product itself, a determination is made in step 1568 whether the manufacturer name or product brand contains profanity. If so, then the product offer is either manually or automatically edited in step 1570 to have the same product brand and manufacturer name as in the related product offer or any identified profanity is deleted. Thereafter, or if is determined in step 1568 that there is no profanity in the manufacturer name or product brand, then a determination is made in step 1572 whether the product image associated with the product offer is marked “not passed.” If so, then an “unavailable image” is selected in step 1574 as the product image. Otherwise, a determination is made in step 1576 whether the product image passes image checks.
- a product offer image is selected in step 1578 as the product image in the master catalog, or alternatively, an “unavailable image” is selected if the product offer image has merchant-related text. Otherwise, or once the product offer images have respectively selected in steps 1574 or 1578 , the product offer is approved in step 1580 . A determination is then made in step 1582 whether to end product moderation operations. If not, then the process is continued, proceeding with step 1506 . Otherwise, product moderation operations are ended in step 1584 .
- FIGS. 16 a - b are a generalized flow chart of the performance of search engine optimization (SEO) goal attainment operations as implemented in accordance with an embodiment of the invention.
- a SEO algorithm is implemented in a syndicated commerce environment to predict the amount of financial compensation an individual or social commerce marketplace entity can receive from the sale of a predetermined product.
- the SEO algorithm is further implemented to optimize their web pages to increase site traffic, and as a result, the likelihood of reaching their financial goals.
- the SEO algorithm determines keyword options for a predetermined product based upon the product's description, its web page content, and other related information.
- the social commerce marketplace system uses the SEO algorithm to determine the product's associated search traffic and rank-per-keyword from various search engines. This information, in addition to sales conversion rate information, is used to estimate the likelihood of monetization for a single keyword or a group of keywords.
- the SEO algorithm refines its estimates by tracking and analyzing historical purchase records for a given path and visitor segment. The system then automatically modifies the website pages with optimal combinations of keywords. Once optimized, various search engines are automatically notified of the changes to the web pages to improve organic search rankings.
- the SEO algorithm determines the competitiveness for a predetermined keyword and then assigns it a “level of difficulty” for a user to succeed in organic search optimization.
- the “level of difficulty” is used by the SEO algorithm to determine how much money the user could potentially earn selling products that correspond to a given level of difficulty.
- the “level of difficulty” is further refined according to analysis of the user's generated content and any additional data the social commerce marketplace system can capture from a visitor to the user's website. The SEO algorithm then determines the likelihood of a relationship or visitor associated with the user's social graph to purchase a predetermined product.
- the social commerce marketplace system creates tasks for the user, monitors the progress of their completion, and makes ongoing recommendations to assist the user in reaching their revenue goals.
- a crawler sub-module is implemented with the SEO algorithm to crawl a predetermined domain or website to analyze the market opportunity or financial value of the site.
- the output of the analysis is a list of markets to target, and a list of recommendations and tasks to complete, to capitalize on each opportunity.
- step 1602 SEO goal operations are begun in step 1602 to predict the estimated revenue of a predetermined product, followed by addition of the predetermined product from a store's catalog to a social commerce storefront in step 1604 .
- the social commerce marketplace system automatically creates an associated product details page within the store when the product is added.
- the product details page comprises merchant, manufacturer, or store owner-defined content such as a product title and descriptions.
- the store owner can optionally create additional product content and metadata, such as:
- manufacturer links such as Uniform Resource Locators (URLs)
- URLs Uniform Resource Locators
- the social commerce marketplace system submits a search request to a search engine to obtain links to crawl if the manufacturer links are not included in the feed.
- the crawled content is indexed and used by other process steps described in greater detail herein to identify keywords and high value content.
- the social commerce marketplace system then acquires the domains included in the merchant's catalog feed(s) as well as the highest ranked pages within predetermined search engines in step 1608 . Then, in step 1610 , the acquired domains and website URLs (i.e., backlinks) are submitted to predetermined search engines, as well as other data service providers, to retrieve the number, quality, trust, and other information about the inbound links to each domain. In various embodiments, this information is stored within the social commerce marketplace system and is subsequently used to determine the relative competitiveness of other vendors in the market as well as sources to crawl for recommended content and keywords for use in various SEO operations.
- this information is stored within the social commerce marketplace system and is subsequently used to determine the relative competitiveness of other vendors in the market as well as sources to crawl for recommended content and keywords for use in various SEO operations.
- social graph information and social site history from predetermined social network sites for the store's social accounts is retrieved.
- the retrieved information is then analyzed by the SEO algorithm in step 1614 to identify high-value keywords, content, backlinks and influencers for the product within the social graph(s).
- the retrieved product information may be contained in social objects such as “wall posts,” comments, “tweets,” profiles, stores, events, etc.
- the retrieved content is semantically analyzed to determine the sentiment (i.e., the “tone” of the content) for each extracted element.
- the social commerce marketplace system scores the retrieved keywords and content according to the source's authoritative value and the content creator's social influence (e.g., their digital worth score).
- authoritative value broadly refers to the contextual relationship of a keyword to the overall theme of its associated content source.
- the search term “Lincoln automobile” may return the phrase “the Lincoln automobile is named after President Abraham Lincoln,” where the content source is a first web page primarily oriented to the history of President Lincoln. In this example, authoritative value is low.
- the same search term may return the same phrase, but from a second web page primarily oriented to the history of the Lincoln automobile. In this example, the authoritative value is high.
- social influence broadly refers to the level of influence a user of a social networking environment is capable of exerting upon a predetermined market segment.
- a digital worth score is derived from a user's social influence.
- a digital worth score refers to a numeric value, or set of values, associated with a predetermined user's social influence.
- a user may write a blog extolling the virtues of a product, with the result that a high percentage of the readers of the blog purchase the product.
- the writer of the blog would have a high digital worth score.
- the financial value of the associated purchase(s) of the referenced product is used to determine the digital worth score.
- the SEO algorithm uses additional information associated with the content authors and influencers that is stored within the social commerce marketplace system, including their:
- the social commerce marketplace system then retrieves available historical clickstream web analytics information in step 1616 .
- the analytics information is retrieved from corporate web sites associated with the store owner that contain product or product related information.
- the analytics information is then processed to generate inputs for the SEO algorithm in step 1618 .
- the retrieved analytics information includes:
- One or more authoritative sites are then crawled in step 1620 to determine keywords and content related to the product, which may include:
- an authoritative site broadly refers to the contextual relationship of individual content elements within a content source.
- the social commerce marketplace system semantically extracts topics, themes and keywords from the product's content and associated metadata in step 1622 .
- content and associated metadata comprises:
- additional third party data related to the product is extracted and stored within the social commerce marketplace system, including:
- sales information such as:
- a list of keywords, themes and topics from the previous process steps, along with any additional keywords that were extracted for the same catalog product when it was last added or analyzed for other stores is then generated in step 1624 .
- the resulting list is then submitted to various search engines as well as other data service providers to retrieve additional information in step 1626 .
- Search results corresponding to each element of the submitted list is then received in step 1628 .
- the search results include:
- the keyword search results received in step 1628 are then analyzed by the SEO algorithm in step 1630 to generate a keyword score corresponding to each keyword's estimated effect on inbound traffic, conversion rate, competiveness, competitive pricing, and other factors.
- the SEO algorithm uses a variety of SEO formulas and optimization best practices to process the keyword scores generated in step 1630 to generate a ranked list of keywords predicted to result in the highest amount of traffic and conversion rates.
- the user uses various financial goal information to set financial goals for the product before it is published to the online store.
- the financial goal information may include:
- a series of market opportunity (i.e., market penetration) scores are then generated in step 1636 from the data collected and analyzed in the previous process steps to identify areas that the product may perform well in (e.g., low competition, high demand, etc.). In various opportunities, these areas may include
- the social commerce marketplace system uses the preceding goals, selected list of keywords, and opportunity scores in step 1638 to determine the estimated traffic and related SEO elements (e.g., the number of backlinks links, etc.) required to reach the financial goals of the online store. Then, in step 1640 , the social commerce marketplace system calculates the estimated difficulty of achieving the financial goals, which provides the store owner the information required to make a decision if they should include the product within their online store. In one embodiment, the financial goal information provided in step 1634 is presented to the online store owner to show the potential financial opportunity by market segment. It will be appreciated that such information would assist the online store owner in focusing and aligning their marketing efforts to those market segments that represent the greatest financial opportunities.
- the estimated traffic and related SEO elements e.g., the number of backlinks links, etc.
- step 1644 The product is then saved to the online store and its corresponding product details page is published to the online store's website in step 1642 , followed by a determination being made in step 1644 whether to continue SEO goal attainment operations. If so, then the process is continued, proceeding with step 1604 . Otherwise, SEO goal attainment operations are ended in step 1644 .
- FIG. 17 shows a ranked list of keywords within a user interface window that are predicted to result in the highest amount of traffic and corresponding conversion rates.
- a user interface (UI) 1702 such as a web browser, is implemented to comprise a UI window 1704 , which in turn comprises a plurality of search phrases 1706 that are ranked according to their predicted ability to result in the highest amount of traffic and corresponding conversions rates.
- FIG. 18 shows estimated traffic and SEO elements within a user interface window that are anticipated to affect an online store's ability to reach its financial goals.
- a user interface (UI) 1702 such as a web browser, is implemented to comprise a UI window 1804 , which in turn comprises a financial goal window 1806 and a requirements window 1812 comprising a plurality of estimated traffic and SEO elements are anticipated to affect an online store's ability to reach its financial goals.
- the financial goal window 1806 comprises a financial goal amount data entry field 1808 and a ‘Calculate’ command button 1810 .
- a user enters a financial goal amount in the financial goal amount data entry field 1808 and then selects the ‘Calculate’ command button 1810 .
- the estimated traffic and SEO elements required to reach the financial goal are calculated and then displayed in the requirements window 1812 .
- FIG. 19 is a generalized flow chart of the performance of keyword submission optimization operations implemented in accordance with an embodiment of the invention.
- a keyword used within a site such as an online storefront
- an authoritative content source such as a web page containing product details.
- the SEO algorithm is implemented to suggest keywords and predict their respective monetary SEO value when used to promote the sale of a product.
- the SEO algorithm is likewise implemented to automate HTML code updates with associated keywords to make the target page authoritative. It will be appreciated that such automation can provide novice users with SEO optimizations that are typically only available from an SEO expert.
- keyword submission optimization operations are begun in step 1902 to automatically insert the keywords generated in step 1624 and selected in step 1632 of the process described in the descriptive text of FIG. 16 .
- the social commerce marketplace system then automatically inserts the aforementioned keywords into the target webpage's keywords meta tag within its associated HTML code in step 1904 .
- a user e.g., the online store owner
- UI user interface
- the social commerce marketplace system automatically inserts the product title provided by the merchant or a manufacturer into the webpage's HTML title tag.
- a user e.g. the online store owner
- the social commerce marketplace system then automatically inserts the product title provided by the merchant or a manufacturer into the alt image tag for the product image's URL in step 1908 .
- a user e.g. the online store owner
- a friendly URL that contains text elements from the product's title is then automatically created by the social commerce marketplace system in step 1910 .
- a friendly URL refers to a URL pointing to a location that references a topic or subject that is indicated in the name of the URL.
- the URL may contain the name of a product that is promoted within the URL's associated page or site.
- the social commerce marketplace system automatically inserts the product title from the merchant/manufacture into the webpage's HTML H1 heading tag.
- a user e.g., the online store owner
- the social commerce marketplace system also automatically updates other HTML elements expected by commercial search engines such as:
- the target web page is then published to a production instance of the online store in step 1914 .
- the social commerce marketplace system automatically creates an HTML site map for the online store in step 1916 and keeps it updated thereafter.
- the web page's index within the site map is updated whenever a material change (e.g., in its page name, title, URL, etc.) occurs.
- the social commerce marketplace system automatically submits the page to various search engines to notify them if there was a change to the online store, such as in the page's HTML elements, its URL, or if the page was newly created or deleted.
- the social commerce marketplace system then automatically identifies potential issues and creates tasks for the user to remedy them in step 1924 .
- such issues may include:
- step 1926 A determination is then made is step 1926 whether to end keyword submission optimization operations. If not, then the process is continued, proceeding with step 1904 . Otherwise, keyword submission optimization operations are ended in step 1928 .
- FIG. 20 shows information that is proactively submitted to a commercial search engine and its associated SEO effect within a user interface window.
- a user interface (UI) 1702 such as a web browser, is implemented to comprise a UI window 1704 , which in turn comprises a target keywords sub-window 2006 , recommendations window 2010 , and a product description window 2016 .
- the target keywords sub-window 2006 comprises a plurality of target keywords 2008
- the product description window 2016 comprises a plurality of product description data 2018 .
- the target keywords 2008 and the plurality of product description data 2018 is processed to generate an SEO optimization prediction 2012 and a list of tasks 2014 to increase the likelihood of an online storefront to achieve their financial goals.
- FIGS. 21 a - b are a generalized flow chart of the performance of product and store performance optimization operations implemented in accordance with an embodiment of the invention. Skilled practitioners of the art will recognize that two online stores promoting the same product, and using the same content and underlying SEO algorithm, can anticipate receiving approximately the same traffic and recognizing the same sales volume for the product. As a result, each online store will only recognize approximately half of the available revenue generated by the product.
- an SEO algorithm is implemented to mitigate the potential deterioration of the earning value of a product promoted by similar online stores by:
- the social commerce marketplace system evaluates the online store's SEO status, individual product detail page SEO status, and other factors to generate tasks for a user (e.g., the store owner) to complete to improve the likelihood of achieving their revenue goals.
- step 2102 product and store performance optimization operations are begun in step 2102 .
- step 2104 the social commerce marketplace system retrieves social graph information associated with a user (e.g., an online store owner), which is then used to determine their relationships, influence, reach within their network, and the corresponding influence and reach of each of those relationships for the online store and each store user. Based upon each store owner's digital worth and social graph, the social commerce marketplace system then generates recommended tasks in step 2106 to improve the likelihood of the online store reaching its financial goals.
- these tasks include:
- the social commerce marketplace system recommends social networking tasks for the user (e.g., the online store owner), including the creation of new types of blog posts and changes to make to existing blog posts.
- the social commerce marketplace system identifies other online store blogs within a social network site that the user should consider building backlinks with to mutually benefit each party.
- the social commerce marketplace systems recommends specific blog sites that have the highest market opportunity to attract powerful influencers, who in turn will create backlinks to the on line store.
- the backlinks are created directly through page links, or indirectly through re-tweets, wall posts, etc. to drive organic traffic to the online store.
- the social commerce marketplace system recommends the frequency of updates, content to post, and the types of offers to make within the blogs.
- the social commerce marketplace system identifies third party influencers and creates recommended tasks that provide both ideas and instructions to obtain backlinks from each target.
- the social commerce marketplace system in addition to existing targets based on their individual value, the social commerce marketplace system also recommends targets based upon the aggregate long-term value of the market opportunity associated with the target. In this embodiment, a determination is made regarding how valuable the target's social graph and influence are within a market segment and the likelihood that they will generate additional relationships that the online store can capitalize upon in the future.
- the social commerce marketplace system then automatically generates recommended tasks in step 2112 to make changes to product detail pages, widgets, store blogs, or the online store's home page to improve the online store's SEO performance and subsequent traffic.
- these recommendations are based upon visitor activity within a social network environment, their associated purchase activity, online store content changes, and other information.
- the social commerce marketplace system generates recommend lead generation tasks, including:
- the social commerce marketplace system then generates recommended search engine tasks in step 2116 .
- the social commerce marketplace system analyzes the competition and then recommends search engine keyword bidding activities for each identified marketing opportunity.
- a recommendation is generated to determine marketing spend allocation to optimize various Search Engine Marketing (SEM) programs.
- SEM Search Engine Marketing
- the social commerce marketplace system generates recommended pricing and offers that should be created and presented to each market segment or individual visitor.
- the social commerce marketplace system analyzes competitive factors for each market opportunity segment and recommends optimized pricing and discount structures to optimize conversion rates, revenue and margins for each segment.
- step 2120 the social commerce marketplace system analyzes competitive factors (e.g., lower competition, more demand, etc.) for each market opportunity segment and then recommends specific ratings and reviews to associate with each product to optimize conversation and revenue uplift. Then, in step 2122 , the social commerce marketplace system identifies markets and market segments that have arbitrage opportunity, which are then used to generate a list of recommended market tasks that capitalize on the arbitrage opportunities. Examples of market arbitrage opportunities include:
- the social commerce marketplace system performs an analysis to determine if there is an opportunity (e.g., based upon projected revenue or margin) to liquidate products to a specific market. In another embodiment, the social commerce marketplace system performs an analysis to recommend the type of marketing campaigns to execute within a specific market. In yet another embodiment, the social commerce marketplace system performs an analysis to recommend whether or not the online store should create a micro-site store for a specific market opportunity. In still another embodiment, the social commerce marketplace system performs an analysis to recommend ‘local’ physical locations to open a Flash ‘pop-up’ store based upon a local market opportunity.
- the social commerce marketplace system tracks ad spend and response rates across radio, television, and web media to generate recommendations for the optimal allocation of ad spend.
- the social commerce marketplace system monitors ad spends for a specific product or product category to determine on-line marketing and merchandising tasks to capitalize on the ad influence to determine which products to sell, where (e.g., region, location, etc.) to sell them, and at what pricing point.
- the social commerce marketplace system then generated recommendations regarding what types of product to stock according to their anticipated sales rate such that various online stores can optimize their inventory levels to achieve higher net margins for a given market segment or opportunity.
- the social commerce marketplace system then generates recommendations in step 2128 regarding which products to sell, which products to bundle, the price of a product, and the discount to apply, based upon the visitor's context or intent and the market opportunity analysis.
- the social commerce marketplace system recommends which products to market to a specific market segment.
- the social commerce marketplace system recommends which related products to offer or present to visitors based on the current product they are viewing and their market opportunity context. For example, a particular type of hair product may be presented, according to the user's local market trends and demand.
- step 2130 the social commerce marketplace system analyzes procurement demand within predetermined markets and market segments to determine areas of opportunity. Based upon each opportunity, the social commerce marketplace system generates recommendations regarding which products to bid, pricing and packaging. After the recommended tasks have been completed, the social commerce marketplace system re-executes the SEO algorithm in step 2132 to update financial prediction as well as recommended store tasks. A determination is then made in step 2134 whether to end product and store performance optimization operations. If not, then the process is continued, proceeding with step 2104 . Otherwise, product and store performance optimization operations are ended in step 2136 .
- the above-discussed embodiments include software modules that perform certain tasks.
- the software modules discussed herein may include script, batch, or other executable files.
- the software modules may be stored on a machine-readable or computer-readable storage medium such as a disk drive.
- Storage devices used for storing software modules in accordance with an embodiment of the invention may be magnetic floppy disks, hard disks, or optical discs such as CD-ROMs or CD-Rs, for example.
- a storage device used for storing firmware or hardware modules in accordance with an embodiment of the invention may also include a semiconductor-based memory, which may be permanently, removably or remotely coupled to a microprocessor/memory system.
- the modules may be stored within a computer system memory to configure the computer system to perform the functions of the module.
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Abstract
Description
- This application claims the benefit under 35 U.S.C. §119(e) of U.S. Provisional Application No. 61/485,767, filed May 13, 2011, entitled “Social Marketplace.” U.S. Provisional Application No. 61/485,767 includes exemplary systems and methods and is incorporated by reference in its entirety.
- 1. Field of the Invention
- Embodiments of the invention relate generally to information handling systems. More specifically, embodiments of the invention provide a method and system for optimizing search engine operations to increase the likelihood of attaining financial goals in a syndicated commerce environment.
- 2. Description of the Related Art
- As the value and use of information continues to increase, individuals and businesses seek additional ways to process and store information. One option available to users is information handling systems. An information handling system generally processes, compiles, stores, and/or communicates information or data for business, personal, or other purposes thereby allowing users to take advantage of the value of the information. Because technology and information handling needs and requirements vary between different users or applications, information handling systems may also vary regarding what information is handled, how the information is handled, how much information is processed, stored, or communicated, and how quickly and efficiently the information may be processed, stored, or communicated. The variations in information handling systems allow for information handling systems to be general or configured for a specific user or specific use such as financial transaction processing, airline reservations, enterprise data storage, or global communications. In addition, information handling systems may include a variety of hardware and software components that may be configured to process, store, and communicate information and may include one or more computer systems, data storage systems, and networking systems.
- These same information handling systems have played a key role in the rapid growth of electronic commerce on the Internet. One known aspect of electronic commerce is affiliate networks, which allow online merchants to reach a larger audience through participation in various affiliate programs. Typically, potential customers are referred to the merchant's website from an affiliate's web site, which receives a share of any resulting sale as compensation for the referral. Various affiliate network services and benefits generally include referral tracking, reporting tools, payment processing, and access to a large base of participants. Over time, affiliate networks have made progress in simplifying the process of registering affiliate participants fore or more merchant affiliate programs. However, affiliates still face integration challenges when attempting to provide their users a customized subset of the merchant's website.
- In recent years, information handling systems have also been instrumental in the widespread adoption of social media into the mainstream of everyday life. Social media commonly refers to the use of web-based technologies for the creation and exchange of user-generated content for social interaction. As such, it currently accounts for approximately 22% of all time spent on the Internet. More recently, various aspects of social media have become an increasingly popular for enabling customer feedback, and by extension, have likewise evolved into a viable marketing channel for vendors. This new marketing channel, sometimes referred to as “social marketing,” has proven to not only have a higher customer retention rate than traditional marketing channels, but to also provide higher demand generation “lift.”
- Another aspect of social marketing that is gaining popularity is syndicated commerce, where a scaled-down version of a merchant's online storefront is embedded in an affiliate's web page or social media site. Such syndicated commerce sites provide the opportunity to increase sales, a portion of which is typically provided to the affiliate. However, these embedded storefronts often fail to attain their financial goals due to insufficient traffic and low sales conversion rates. It is not uncommon for such failure to be attributed to either a lack, misapplication, or misunderstanding of various search engine optimization (SEO) approaches. As an example, one or more keywords used in an SEO approach may not prove effective in driving traffic due to low search engine ranking. As another example, the keywords may be associated with content generated by a social network user whose social graph is insufficient to drive significant traffic. Conversely, the keywords may be selected from non-authoritative sites, resulting in low conversion rates from sufficient, yet inappropriate traffic.
- A method and system are disclosed for optimizing search engine operations to increase the likelihood of attaining financial goals in a syndicated commerce environment. In various embodiments, a SEO algorithm is implemented in a syndicated commerce environment to predict the amount of financial compensation an individual or social commerce marketplace entity can receive from the sale of a predetermined product. In certain embodiments, the SEO algorithm is further implemented to optimize their associated web pages to increase site traffic, and as a result, the likelihood of reaching their financial goals.
- In these and other embodiments, the SEO algorithm determines keyword options for a predetermined product based upon the product's description, its web page content, and other related information. The social commerce marketplace system then uses the SEO algorithm to determine the product's associated search traffic and rank-per-keyword from various search engines. This information, in addition to sales conversion rate information, is used to estimate the likelihood of monetization for a single keyword or a group of keywords. In certain embodiments, the SEO algorithm refines its estimates by tracking and analyzing historical purchase records for a given path and visitor segment. The system then automatically modifies the website pages with optimal combinations of keywords. Once optimized, various search engines are automatically notified of the changes to the web pages to improve organic search rankings.
- In various embodiments, the SEO algorithm is implemented to determine the likelihood of a relationship or visitor associated with the user's social graph to purchase a predetermined product. Once the likelihood is determined, the social commerce marketplace system creates tasks for the user, monitors the progress of their completion, and makes ongoing recommendations to assist the user in reaching their revenue goals. In one embodiment, a crawler sub-module is implemented with the SEO algorithm to crawl a predetermined domain or website to analyze the market opportunity or financial value of the site. In this embodiment, the output of the analysis is a list of recommendations and tasks to complete to capitalize on each opportunity.
- The present invention may be better understood, and its numerous objects, features and advantages made apparent to those skilled in the art by referencing the accompanying drawings. The use of the same reference number throughout the several figures designates a like or similar element.
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FIG. 1 is a generalized illustration of the components of an information handling system as implemented in the system and method of the present invention; -
FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system; -
FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system; -
FIGS. 4 a-b are a simplified block diagram showing a plurality of social commerce modules implemented within a plurality of host environments; -
FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate; -
FIGS. 6 a-d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality of user interface windows; -
FIG. 7 is a generalized flow chart of the performance of social commerce operations; -
FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations; -
FIGS. 9 a-b show the creation of an affiliate offer within a user interface window; -
FIG. 10 shows the display of affiliate offers within a user interface window; -
FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window; -
FIG. 12 is a generalized flow chart of the performance of content syndication operations; -
FIG. 13 is a generalized flow chart of the performance of billboard management operations; -
FIG. 14 is a generalized flow chart of the performance of product categorization operations; -
FIG. 15 is a generalized flow chart of the performance of product moderation operations; -
FIGS. 16 a-b are a generalized flow chart of the performance of search engine optimization (SEO) goal attainment operations; -
FIG. 17 shows a ranked list of keywords within a user interface window that are predicted to result in the highest amount of traffic and corresponding conversion rates; -
FIG. 18 shows estimated traffic and SEO elements within a user interface window that are anticipated to affect an online store's ability to reach its financial goals; -
FIG. 19 is a generalized flow chart of the performance of keyword submission optimization operations; -
FIG. 20 shows information that is proactively submitted to a commercial search engine and its associated SEO effect within a user interface window; and -
FIGS. 21 a-b are a generalized flow chart of the performance of product and store performance optimization operations. - A method and system are disclosed for optimizing search engine operations to increase the likelihood of attaining financial goals in a syndicated commerce environment. For purposes of this disclosure, an information handling system may include any instrumentality or aggregate of instrumentalities operable to compute, classify, process, transmit, receive, retrieve, originate, switch, store, display, manifest, detect, record, reproduce, handle, or utilize any form of information, intelligence, or data for business, scientific, control, or other purposes. For example, an information handling system may be a personal computer, a network storage device, or any other suitable device and may vary in size, shape, performance, functionality, and price. The information handling system may include random access memory (RAM), one or more processing resources such as a central processing unit (CPU) or hardware or software control logic, ROM, and/or other types of nonvolatile memory. Additional components of the information handling system may include one or more disk drives, one or more network ports for communicating with external devices as well as various input and output (I/O) devices, such as a keyboard, a mouse, and a video display. The information handling system may also include one or more buses operable to transmit communications between the various hardware components.
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FIG. 1 is a generalized illustration of aninformation handling system 100 that can be used to implement the system and method of the present invention. Theinformation handling system 100 includes a processor (e.g., central processor unit or “CPU”) 102, input/output (I/O)devices 104, such as a display, a keyboard, a mouse, and associated controllers, a hard drive ordisk storage 106, and variousother subsystems 108. In various embodiments, theinformation handling system 100 also includesnetwork port 110 operable to connect to anetwork 140, which is likewise accessible by aservice provider server 142. Theinformation handling system 100 likewise includessystem memory 112, which is interconnected to the foregoing via one ormore buses 114.System memory 112 further comprises operating system (OS) 116 and in various embodiments may also comprise a socialcommerce marketplace system 118, a plurality of social commerceaffiliate management modules 120, a plurality of merchant/network management modules 122, and a merchant online cart/checkout system 124. In one embodiment, theinformation handling system 100 is able to download the socialcommerce marketplace system 118, the plurality of social commerceaffiliate management modules 120, the plurality of merchant/network management modules 122, and the merchant online cart/checkout system 124 from theservice provider server 142. In another embodiment, the socialcommerce marketplace system 118, the plurality of social commerceaffiliate management modules 120, the plurality of merchant/network management modules 122, and the merchant online cart/checkout system 124 is provided as a service from theservice provider server 142. -
FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system in accordance with an embodiment of the invention. In this embodiment, a socialcommerce marketplace system 118 is implemented with a plurality of social commerceaffiliate management modules 120, a plurality of merchant/network management modules 122, a merchant online cart/checkout system 124. In these and other embodiments, the plurality of social commerceaffiliate management modules 120 are accessed and used by a plurality ofaffiliates 214. Likewise, the plurality of social commerceaffiliate management modules 120 comprises a blog/site management module 218, a socialnetwork management module 222, and a mobiledelivery management module 222. The plurality of social commerceaffiliate management modules 120 likewise comprises a hostingmanagement module 224, a socialcommerce management module 226, and amarketing management module 228. - In one embodiment, the blog/
site management module 214 is used by the plurality ofaffiliates 214 to manage the posting and linking of social commerce content from the affiliate's online blog or website to the socialcommerce marketplace system 118. In another embodiment, the socialnetwork management module 220 is used by the plurality ofaffiliates 214 to manage the linkages between one or more social media environments and the socialcommerce marketplace system 118. In yet another embodiment, the mobiledelivery management module 222 is used by the plurality ofaffiliates 214 to manage the delivery of social commerce content to a mobile device. In still another embodiment, the hostingmanagement module 224 is used by the plurality ofaffiliates 214 to manage the hosting environment(s) of a customized social commerce storefront associated with the affiliate and the merchant. In one embodiment, the socialcommerce management module 226 is used by the plurality ofaffiliates 214 to perform social commerce management operations as described in greater detail herein. In yet another embodiment, themarketing management module 228 is used by the plurality ofaffiliates 214 to perform social commerce marketing operations, as likewise described in greater detail herein. - In various embodiments, the plurality of merchant/
network management modules 122 are accessed and used by a plurality ofmerchant administrators 230. In these and other embodiments, the plurality of merchant/network management modules 122 comprises a merchant/network management module 234, and a socialcommerce moderation module 236. Likewise, the plurality of merchant/network management modules 122 comprises a socialcommerce reporting module 238, a targetingmodule 240, and anincentives module 242. - In one embodiment, the merchant/network management module is used by is used by the plurality of
merchant administrators 230 to manage a plurality of affiliate social commerce storefronts and a plurality ofaffiliate networks 204. In another embodiment, themoderation management module 236 is used by the plurality ofmerchant administrators 230 to monitor and moderate social commerce content and associated social media content related to the plurality ofaffiliates 214. In yet another embodiment, the socialcommerce reporting module 238 is used by the plurality ofmerchant administrators 230 to administer and deliver a plurality of social commerce reports as described in greater detail herein. In one embodiment, the targetingmodule 240 is used by the plurality ofmerchant administrators 230 to perform targeted advertising and promotion operations familiar to those of skill in the art and described in greater detail herein. In another embodiment, theincentives module 242 is used by the plurality ofmerchant administrators 230 to manage the accounting and payment of incentives to the plurality ofaffiliates 214 as compensation for referring customers to the merchant. As described in greater detail herein, the plurality of social commerceaffiliate management modules 120 and the plurality of merchant/network management modules 122 may include additional modules and the foregoing is not intended to limit the spirit, scope or intent of the invention. - Referring now to
FIG. 2 , a plurality of users, such as customers 202, are referred by a plurality ofaffiliate networks 204 to the socialcommerce marketplace system 118 as described in greater detail. Once referred, the customers 202 are presented with a customized social commerce storefront that is associated with an individual affiliate of the plurality ofaffiliates 214 and the merchant. In various embodiments, each of the customized social commerce storefronts comprises amicro catalog 208 of purchasable products, which is a subset of amaster catalog 210 comprising a set of available products. In these and other embodiments, and as likewise described in greater detail herein, the customized social commerce storefronts comprise social commerce content related to the purchasable products. In these various embodiments, the customers 202 review the social commerce content and select individual purchasable products for purchase. Once selected, an online purchase transaction familiar to skilled practitioners of the art is completed with the merchant online cart/checkout system 124. -
FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system as implemented in accordance with an embodiment of the invention. In this embodiment, the architecture a socialcommerce marketplace system 118 comprisesinfrastructure 302,data 304,application 306 andpresentation 308 layers. As shown inFIG. 3 , theinfrastructure 302 layer comprises feeds fromaffiliate networks 316, as described in greater detail herein, andother networks 318, such as advertising networks known to those of skill in the art. Theinfrastructure 302 layer likewise comprises alocal application fabric 314, as likewise known to those of skill in the art, a plurality of application programming interfaces (APIs) 312, and a plurality ofdatabases 310, as described in greater detail herein. Thedata 304 layer likewise comprisesrepository classes 320, which are used for the exchange of data between thedata 304 andinfrastructure 302 layers. - Likewise, the
application 306 layer compriseshost environments 322, which in turn comprise atenancy management module 324, a productcatalog management module 326, and aproduct search module 328. Thehost environments 322 likewise comprise astores management module 330, acommission management module 332, and acaching module 334. Likewise, thehost environments 322 comprise anauditing module 336, anotifications module 338, a search engine optimization (SEO)module 340, asecurity management module 342, amoderation management module 344, andother modules 346 as described in greater detail herein. - In one embodiment, the
tenancy management module 324 is used by merchant administrators to manage a plurality of affiliate tenancies in a virtual environment. In another embodiment, the productcatalog management module 326 is used to manage available products in a master catalog and purchasable products, which are subsets of the available products, in micro catalogs as described in greater detail herein. In yet another embodiment, theproduct search module 328 is used with various other modules in the initiation, provisioning, and management of affiliate storefronts. In still another embodiment, thecommission management module 332 is used to track, account, and pay commissions to affiliates as compensation for referring customers to the merchant. In one embodiment, thecaching module 334 is used to cache social commerce content and other data related to conducting social commerce operations. - In another embodiment, the
auditing module 336 is used to audit social commerce transactions that are performed within the social commerce marketplace system. In yet another embodiment, thenotifications module 338 is use to manage notifications to affiliates as well as users referred by the affiliates to the social commerce marketplace system. In still another embodiment, theSEO module 340 is used to perform SEO operations known to skilled practitioners of the art. In this embodiment, the SEO operations, as described in greater detail herein, are performed to optimize the identification of a purchasable product according to the search terms used by either an affiliate or a user of a social media environment. In one embodiment, the security module is used to maintain the security of the social commerce marketplace system. In another embodiment, themoderation module 344 is used to monitor and moderate social commerce content and associated social media content related to a plurality of affiliates. In yet another embodiment, theother modules 346 comprise additional modules, as described in greater detail herein, that operate within thehost environments 322. - In various embodiments, the
presentation 308 layer comprises a Representational State Transfer (REST) application program interface (API) 348 known to skilled practitioners of the art. In these and other embodiments, thepresentation 308 layer likewise comprises a controller module 350 apresentation model 352, apresentation view 354, and a plurality ofadministration 356 andaffiliate storefront 358 sites. In these various embodiments, thecontroller module 350 interacts with thepresentation model 354 andpresentation view 354, which likewise interact with each other, to present different aspects of the plurality ofadministration 356 andaffiliate storefront 358 sites. Likewise, thepresentation view 354 module provides feedback to thecontroller module 350. - Referring now to
FIG. 3 , thepresentation 308 layer comprisesmanager classes 350 and theapplication 306 layer comprises domain services. Themanager classes 360 provide presentation layer data to theservice contracts module 362, which is then used for the management of thedomain service 364. In turn, thedomain services 364 provide application layer data to therepository contracts module 366, where it is used for the management of therepository classes 320. Likewise, theservice contracts module 362 and therepository contracts module 366 are managed and bounded by adependencies module 368. In turn, thedependencies module 368 is managed with thelogging 370, caching 372, and auditing 374 management modules. -
FIGS. 4 a-b show a simplified block diagram of a plurality of social commerce modules implemented within a plurality of host environments in accordance with an embodiment of the invention. In this embodiment, thehost environments 322 comprisesocial media store 401,affiliate storefront 402,blog 403,templates 404,content 406,notifications 410, uniform resource locator (URL) 411,reputation 412, and search engine optimization (SEO) 417 management modules. Likewise, thehost environments 322 comprisecatalog 426,links 435,web analytics 438,fraud 442,payment 448,administration 454, reports 463, andwidget 470 management modules. - In one embodiment, the
social media store 401 management module is used to manage a social commerce storefront that is associated with an affiliate's presence and activities within a social media environment. In another embodiment, theaffiliate storefront 402 management module is used to manage a social commerce storefront that is associated with an affiliate's web site or online blog. In yet another embodiment, theblog 403 management module is used to manage an affiliates blog activities as it relates to social commerce activities, processes and operations as described in greater detail herein. In still another embodiment, as likewise described in greater detail herein, thetemplates 404 management module is used for the automated configuration of social commerce storefront pages. In one embodiment, thenotifications 410 management module is used for the management of notifications to affiliates and users associated with affiliates, such as users of an affiliate's online social commerce presence. In various embodiments, the affiliate's online presence may comprise a blog, a website, or a community of interest or conversation thread in a social media environment. In another embodiment, theURL 411 management module is used to manage URL links between thehost environments 322 and the affiliate's various online social commerce presences. - In yet another embodiment, the content 405 management module further comprises
articles 406,podcast 407,pictures 408, andvideo 409 management sub-modules. In this and other embodiments, thearticles 406,podcast 407,pictures 408, andvideo 409 management sub-modules are used by affiliates to manage their respective, associated content as it relates to social commerce operations. In still another embodiment, thereputation 412 management module comprisespoints 413,badges 414,activity 415, and score 416 management sub-modules. In this and other embodiments, thereputation 412 management module comprisespoints 413,badges 414,activity 415, and score 416 management sub-modules are used by the merchant to manage reputation data associated with affiliates. As used herein, reputation data refers to data associated with social commerce activities performed by an affiliate. As an example, an affiliate may receive points from a merchant for each item of social commerce content they product. Likewise, badges may be awarded upon achievement of various point tiers or frequency of activity. Likewise, each social commerce content item may receive a score that is associated with the achievement of the points and badges. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention. - In one embodiment, the
SEO management 417 module comprisesbacklinks 418,rank 419,competition 420, search application program interface (API) 421,keyword density 422,keyword placement 423,keyword insertion 424, andcontent comparison 425 management sub-modules. In this and other embodiments the various sub-modules of theSEO management 417 module are used by affiliates and the merchants to perform SEO operations familiar to those of skill in the art. As an example, thebacklinks 418 management sub-module may be used to determine prior web site locations that a user has visited prior to being referred to an affiliate's social commerce storefront. Likewise, therank 419 management sub-module may be used to determine the search engine rank assigned to the affiliate's social commerce storefront as well as the individual search engine ranking of the search terms that resulted in the referral. As another example, thecompetition 420 management sub-module may be used by the merchant to rank the search engine popularity of their competitors, or alternatively, the frequency that a competitor's web site is returned as a result of a search by a user of a social media environment. Likewise, thesearch API 421 management sub-module may be used by the merchant and affiliates alike to gain access to various search engines in order to receive search metadata. As yet another example, thekeyword density 422,placement 423, andinsertion 424 management sub-modules may likewise be used by the merchant and the affiliates to optimize searches through the use of predetermined keywords within related social commerce content. As still another example, thecontent comparison 425 sub-module may be used to compare various items of social commerce content to determine which items perform better than others during SEO operations. - In another embodiment, the
catalog 426 management module comprisesfilter 427,search 428,price 429,taxonomy 430,import 431, differential 432,categories 433, and deals 434 management sub-modules. In this and other embodiments, thefilter 427,search 428,price 429,taxonomy 430,import 431, differential 432,categories 433, and deals 434 management sub-modules are used by the affiliate for managing their social commerce storefronts. For example, thefilter 427,search 428,price 429, differential 432, deals 434, and import 431 management sub-modules may be used individually, or in combination, to identify and populate a set of purchasable products within a micro catalog from a set of available products contained in a master catalog. Likewise, thetaxonomy 430 andcategories 433 management sub-modules may be used to understand the interrelationship of various purchasable products and how they are categorized within the affiliate's social commerce storefront. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention. - In yet another embodiment, the
links 435 management module comprisesnetwork 436 andsystem 437 management sub-modules, which are used to manage the linkages between the various systems, modules, and sub-modules of the social commerce marketplace system and various affiliate and advertising networks. In still another embodiment, theweb analytics 438 module comprises web crawling 439, listening 440, andanalytics 441 management sub-modules. In this and other embodiments the web crawling 439, listening 440, andanalytics 441 management sub-modules are used by the merchant to perform web analytics operations familiar to skilled practitioners of the art. As an example, the merchant may use the web crawling 439 management sub-module to perform web crawling operations to discover conversation threads associated with its products. Once discovered, the listening 440 management sub-module may be used to monitor the conversations threads, which are then analyzed with theanalytics 441 management sub-module to determine their relevance and possible effect on social commerce operations. Those of skill in the art will be knowledgeable of many such examples. Accordingly, the foregoing is not intended to limit the spirit, scope, or intent of the invention. - In one embodiment, the
fraud 442 management module comprises an abuse reporting 443,traffic 444,links 445, Internet Protocol (IP) 446, anddashboard 447 management sub-modules. In this and other embodiments, the abuse reporting 443,traffic 444,links 445, Internet Protocol (IP) 446, anddashboard 447 management sub-modules are used by the merchant to identify, mitigate, and prevent fraudulent behavior within the social commerce market place system. As an example, thetraffic 444,links 445, andIP 446 management sub-modules may be used to identify the source of fraudulent behavior. Once identified, it may be reported by the abuse reporting 443 management sub-module and then displayed for review within a user interface by thedashboard 447 sub-module. - In another embodiment, the
payment 448 module comprises atraffic 449,payment Form 451,buyers 452, andpayment processor 453, management sub-modules. In this and other embodiments, thetraffic 449,payment buyers 452, andpayment processor 453, management sub-modules are used by the merchant for the management of payment to affiliates. As an example, thebuyers 452 andtraffic 449 management sub-modules may be used to identify individual buyers and the traffic they generate at an affiliate's social commerce storefront. In turn, thepayment 450 andpayment processor 453 sub-modules may be used to track the payments made by the buyers, which are then processed by various payment processors. Likewise, the same sub-modules may be used to track commission payments made by the merchant to individual affiliates. The output of those sub-modules may then be processed by the 1099Form 451 sub-module for managing reporting of the commission payments to the affiliate to the Internal Revenue Service (IRS). - In yet another embodiment, the
administration 454 module comprisescompanies 455,target 456,users 457,roles 458, deals 459,moderation 460,profile 461, andemail 462 management sub-modules. In this embodiment, thecompanies 455,target 456,users 457,roles 458, deals 459,moderation 460,profile 461, andemail 462 management sub-modules are used by the merchant to administer the various users of the social commerce marketplace system. As an example, thetarget 456 management sub-module may be used, individually or in conjunction with, thetarget 456,users 457,profile 461, androles 458 management sub-modules to identify specific users of a social media environment. Once identified, their social media interactions may be monitored by themoderation 460 management sub-module, and in turn theemail 462 and deals 459 management sub-modules may be used individually, or in combination, to target predetermined users. - In still another embodiment, the
reports module 463 comprisestraffic abuse 463,traffic 465,search engines 466,users 467,content status 468, andcompetitors 469 reporting sub-modules. In this embodiment, thetraffic abuse 463,traffic 465,search engines 466,users 467,content status 468, andcompetitors 469 reporting sub-modules are used by the merchant to generate various reports related to social commerce operations, which in turn may be provided to an affiliate. As an example, thecontent status 468 reporting sub-module may report on the status of various items of social commerce content and thesearch engines 466 reporting sub-module may report on the search results it generates. In turn, thetraffic reporting 465 sub-module may be used to report on the social commerce traffic resulting from the search results and theusers 467 reporting sub-module may provide reports related to the various users referred to the social commerce site. Likewise, the traffic abuse reporting sub-module 464 may be used to report on various traffic abuses related to the social commerce marketplace system, while thecompetitors 469 reporting sub-module may provide reports related to competitive activity from competitors. - In various embodiments, the
widgets module 470 may comprise web crawling 471,keyword analysis 472,analytics 473,widget manager 474,data 475,semantic analysis 476,catalog management 477, scoring 478,hot spots manager 479,sentiment analysis 480,keyword widget 481,social keyword widget 482,API 483,recommendations engine 484,social score widget 485 and in-line links widget 486 sub-modules. In one embodiment, the web-crawling 471 sub-module is implemented to perform web crawling operations to discover keywords within web pages. In another embodiment, thekeyword analysis 472 sub-module is implemented to determine related keywords, competition of keywords, search frequency of keywords, and locality of keywords. In yet another embodiment, theanalytics 473 sub-module is implemented to provide the utilization of widgets by visitors. In still another embodiment, thewidget manager 474 sub-module is implemented to provide a set of user interfaces to configure and publish a widget. In various embodiments, thewidget manager 474 sub-module is implemented to provide templates that comprise user interface (UI) themes and interactions that determine the end-user experience. In these and other embodiments, thewidget manager 474 sub-module comprises a wizard that provides a multi-step process to configure the widget. In one embodiment, thewidget manager 474 sub-module comprises a dashboard providing a UI to access the wizard, embed associated programming code, and generate related reports. - In one embodiment, the
data 475 sub-module is implemented to process social graph, user, and catalog data. In another embodiment, thesemantic analysis 476 sub-module is implemented to semantically extract keywords, topics, people and places from strings of text. In another embodiment, thecatalog 476 sub-module is implemented with a widget to process catalog data. In yet another embodiment, thehot spots manager 477 sub-module comprises a set of user interfaces to configure and publish images and videos that contain hot spots. In still another embodiment, thesentiment analysis 478 sub-module is implemented to extract positive, neutral and negative tone from strings of text. In one embodiment, thepage keyword widget 479 sub-module is implemented to provide a widget that automatically matches catalog products to the context of keywords extracted from a web page. In another embodiment, thesocial keyword widget 480 sub-module is implemented to provide a widget that automatically matches catalog products to a user's context by matching keywords and themes from their social graph. In yet another embodiment, theAPI 481 sub-module is implemented to provide an API between a widget and various operating environments. In still another embodiment, therecommendation engine 482 sub-module is implemented to automatically select or recommend objects that best match the user's context based on a set of algorithms. In one embodiment, the social score widget 783 sub-module is implemented to provide a widget that dynamically presents catalog products and discounts according to a user's social score. In yet another embodiment, the in-line links widget 784 sub-module is implemented to provide a widget that automatically creates in-line hyperlinks within text strings based on keywords that match objects from a catalog. It will be appreciated that many such embodiments are possible and the foregoing is not intended to limit the spirit, scope or intent of the invention. -
FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate in accordance with an embodiment of the invention. In this embodiment, affiliate social commerce operations are begun instep 502, followed by a candidate affiliate providing information to a merchant instep 504 to register as an affiliate. The merchant then uses the provided information to create a social commerce storefront for the affiliate instep 506. The affiliate then proceeds to select a product to add to their social commerce storefront in step 508. In various embodiments, the product is selected from a plurality of available products contained in a master catalog. The selected product is then added to the affiliate's social commerce storefront instep 510. In various embodiments, a selected product becomes a purchasable product once it is added to the affiliate's social commerce storefront. - The affiliate then views their social commerce storefront in
step 512, followed by a determination being made instep 514 whether to add an additional product. If so, then the process is continued, proceeding with step 508. Otherwise, an article related to one or more of the purchasable products is written instep 516 and then posted to the affiliate's social commerce storefront. The ongoing sales results of the affiliate's social commerce storefront is then tracked instep 518, as well as the ongoing ranking of its performance relative to other affiliate social commerce storefronts instep 520. Ongoing conversion of organic searches resulting in sale is likewise tracked instep 522, followed by affiliate social commerce initiation operations being ended instep 524. -
FIGS. 6 a-d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality of user interface windows in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront management module, as described in greater detail herein, is implemented within awindow 604 of a user interface (UI) 602. As shown inFIG. 6 a, theUI window 604 comprises data entry fields 606 for a candidate affiliate to provide information to initiate the creation of a social commerce storefront. Referring now toFIG. 6 b, the affiliate then providesadditional information 610 associated with their social commerce storefront. As shown inFIG. 6 c, the affiliate selects thecategory 614 of their social commerce storefront, and as likewise shown inFIG. 6 d, selectsproducts 614 to be displayed for purchase within their social commerce storefront. -
FIG. 7 is a generalized flow chart of the performance of social commerce operations as implemented in accordance with an embodiment of the invention. In this embodiment, social commerce operations are begun instep 702, followed by the affiliate managing the integration of the social commerce storefront instep 704 with a social media environment, such as a social network. In various embodiments, the integration may be with an affiliate web site or blog. The affiliate then launches the social commerce storefront instep 706, followed by the importation of friends, family, and associates from one or more social media environments (e.g., a social network) instep 708. The friends, family and associates are then matched with products that are appropriate to their interests instep 710, followed by a determination instep 712 whether to create a promotional offer for them. If so, then a promotional offer is created instep 714 and the process is continued, proceeding withstep 712. Otherwise, a determination is made instep 716 whether the affiliate will offer to provide an offer to pay a commission to the friends, family or associates in return for referrals. If so, then a commission offer is prepared instep 718 and the process is continued, proceeding withstep 716. Otherwise the promotion offers(s), the commission offer(s), or both, are displayed to the friends, family and associates in-line within the social media environment instep 720. Ongoing activity at the affiliate's social commerce storefront, and the corresponding success of the offer(s), is tracked instep 722 and social commerce operations are then ended instep 724. -
FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations as implemented in accordance with an embodiment of the invention. In this embodiment, advertising network operations are begun instep 802, followed by ongoing operations instep 804 for affiliate and enterprise channels to manage their online advertisements. In step 806 the affiliate and enterprise channels perform ongoing operations to select online advertisements for purchase, followed by corresponding ongoing operations instep 808 to place the purchased online advertisements in predetermined online locations. Insteps step 820 to correlate sales to the placement of the online advertisements, followed by advertising network operations being ended instep 822. -
FIGS. 9 a-b show the creation of an affiliate offer within a user interface window in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront deals management module, as described in greater detail herein, is implemented within awindow 904 of a user interface (UI) 902. As shown inFIG. 9 a, theUI window 904 comprises an ‘Offers’tab 906, adata entry field 908 for information related to the merchant and the affiliate making the offer, and associated data entry fields 910 corresponding to details of the purchasable product. Likewise, theUI window 904 comprises data entry fields 912 corresponding to details of the offer, as well as anoffer display window 914 that provides a preview of the offer as it will appear when presented within a social media environment. As likewise shown inFIG. 9 a,data display field 916 displays summary information corresponding to a related offer, and as shown inFIG. 9 b, a correspondingoffer display window 918 providing a preview of the related offer, as well as data displayfields 920 displaying summary information corresponding to other offers. -
FIG. 10 shows the display of affiliate offers within a user interface window implemented in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront deals management module, as described in greater detail herein, is implemented within awindow 1004 of a user interface (UI) 1002. As shown inFIG. 10 , theUI window 1004 comprises an ‘Offers’ tab 1006, as well alisting 1008 of a plurality of offers andrelated information 1010. -
FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window implemented in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront deals management module, as described in greater detail herein, is implemented within awindow 1104 of a user interface (UI) 1102. As shown inFIG. 11 , theUI window 1104 comprises an ‘Offers’tab 906, as well alisting 1108 of a plurality of advertising network feeds corresponding to referrals resulting from associated offers, andrelated information 1110. -
FIG. 12 is a generalized flow chart of the performance of content syndication operations as implemented in accordance with an embodiment of the invention. In this embodiment, content syndication operations are begun instep 1202, followed by the ongoing generation of search engine optimization (SEO) content by an affiliate, a professional author, or both, instep 1204. Ongoing syndication operations are then performed instep 1206 to syndicate the SEO content other sites and establish corresponding links. Then, instep 1208, ongoing operations are performed to post the SEO content to other content marketplaces known to skilled practitioners of the art. A determination is then made instep 1210 whether enterprises (e.g., corporations) elect to accept the SEO content. If so, then ongoing operations are performed by the enterprises in step 1212 to accept the SEO content for online publication. As an example, a corporation may elect to post predetermined SEO content on their internal web site for review by employees. - However, if it is determined in
step 1210 that enterprises do not elect to accept the SEO content, or if they do so in step 1212, then a determination is made instep 1214 whether other affiliates elect to accept the SEO content for online publication. If so, then ongoing operations are performed by affiliates instep 1216 to accept the SEO content for publication in step 1217. For example, another affiliate may elect to publish SEO content that is complementary to content they generate themselves. However, if it is determined instep 1214 that other affiliates do not elect to accept the SEO content, or if they do so instep 1216, then ongoing operations are performed instep 1218 for enterprises, affiliates, or both, to post a “bounty” (i.e., an offer for compensation) for content creation. Thereafter, ongoing operation are performed instep 1220 to track authors, the content they generate, their corresponding reputation ratings, and the monetary value they receive as compensation for providing the content. Content syndication operations are then ended instep 1222. -
FIG. 13 is a generalized flow chart of the performance of billboard management operations as implemented in accordance with an embodiment of the invention. In this embodiment, online billboard management operations familiar to those of skill in the art are begun in step 1320, followed by the ongoing aggregation of the most popular product content instep 1304. A micro site, such as a small, specialized web site, is then created instep 1306, followed by ongoing operations in step 1309 to determine high rankings for challenging key words used in searches for product information. Ongoing operations are then performed instep 1310 to drive traffic to affiliate social commerce storefronts, such as using the high ranking challenging key words in search engine optimization (SEO) operations known to skilled practitioners of the art. Thereafter, ongoing operations are performed in step 1312 to determine high ranking niche focus key words, followed by ongoing operations being performed by affiliates instep 1314 to drive traffic to their storefronts, and accordingly, receive compensation from a merchant for doing so. Instep 1316, ongoing operations are performed by the merchant to challenge small affiliates to challenge the sales performance of larger affiliates. Online billboard management operations are then ended instep 1318. -
FIG. 14 is a generalized flow chart of the performance of product categorization operations as implemented in accordance with an embodiment of the invention. In this embodiment, product categorization operations are begun instep 1402, followed by the receipt of recurring data feeds of catalog data from a vendor, merchant or other product source instep 1404. The catalog data is then processed in step 1406 to acquire stock keeping units (SKUs) related to an individual vendor, merchant or other product source, their corresponding merchant category pairs, Global Trade Item Numbers (GTINs), and manufacturer part numbers (MPNs). As used herein, a merchant category pair refers to a pairing of an individual vendor, merchant or other product source and a predetermined product category. - A SKU categorization file is then generated in
step 1408, followed by the addition of a SKU category column to the SKU categorization file instep 1410. Then, instep 1412, target product catalog data feeds are consolidated into batches for processing. The consolidated product catalog data is processed to identify products that have neither a MTN nor a GTIN (MPN|GTIN). Catalog product data is then selected for processing instep 1412, followed by a determination being made in step 1414 whether the selected catalog product data comprises MPN|GTIN data. If so, then a products crawler system, such as a web crawler system familiar to those of skill in the art, is accessed and the selected catalog product data is inputted instep 1418. The products crawler then performs a search instep 1420 for the MPN|GTIN associated with the selected product data. It will be appreciated by those of skill in the art that in various embodiments the product crawler may be implemented to crawl web pages, sites, and other data repositories residing on the Internet at-large, private and proprietary data repositories, or both. - A determination is then made in
step 1422 whether the product crawler has identified additional product data corresponding to the MPN|GTIN associated with the selected product data. If so, then a determination is made instep 1424 whether only one product category is listed for the MPN|GTIN. If not, then a determination is made instep 1426 whether the product category is listed within the master product catalog. If so, then the product crawler selects the first product category out of a set of listed categories in step 1428. Thereafter, or if it was determined instep 1424 that only one product category was listed, the product crawler selects the first search result. Then, instep 1432, the product crawler captures all required details from product content associated with the link to the first search result. The product crawler then matches the captured MPN|GTIN to the MPN|GTIN returned in the product crawler search instep 1434, followed by making a determination instep 1436 whether the product details between the two MPN|GTIN are similar. If not, or if it was determined instep 1416 that the MPN|GTIN was not available, or instep 1422 that the product crawler did not find a MPN|GTIN, or instep 1426 that a product category was not listed, then the product data is sorted on the basis of merchant category and product brand. Then, instep 1440, a merchant category is selected, followed by selecting the first product brand in the selected merchant category. - A determination is then made in
step 1442 whether the product brand in the selected merchant category is “blank,” (e.g., “generic,” not specified, etc.). If so, then a check is performed instep 1444 with the associated product image specifications and product details to ascertain a product brand for each SKU with a “blank” product brand. A determination is then made instep 1446 whether the product brand can be verified. If not, then the SKU category within the SKU categorization file is assigned a value of “uncategorized” and the process is continued, proceeding withstep 1440. Otherwise, or if it was determined instep 1442 that the product brand was not “blank,” then for each product brand under the merchant category, a category assigned by an automated process is used as a benchmark and to initialize manual categorization for unmapped products instep 1450. The benchmark category for the product brand is then assigned in step 1452 as the category for SKUs in the SKU categorization file. - However, if it was determined in
step 1436 that the product details between the two MPN|GTIN are not similar, then the product crawler sets the first category as the category for the GTIN in the SKU categorization file. Thereafter, or after the benchmark category for the product brand has been assigned in step 1452, then the product data is sorted, based on merchant category, instep 1454. Then, in step 1456, one merchant category at a time is selected, with a final merchant category being assigned within the master catalog, based on the least common category applicable for all SKUs within that merchant and merchant category pair. The product data is then populated in the master catalog, followed by a determination instep 1460 whether to end product categorization operations. If not, then the process is continued, proceeding withstep 1412. Otherwise, product categorization operations are ended instep 1462. -
FIG. 15 is a generalized flow chart of the performance of product moderation operations in accordance with an embodiment of the invention. In this embodiment, product moderation operations are begun instep 1502, followed by the receipt of a recurring data feed of “product offers” instep 1504. As used herein, “product offers” refer to product data associated with a product being offered for sale, or resale, by a merchant, vendor, manufacturer or other product source. The product offer data feeds are then processed by various systems associated with the product moderation process instep 1506 and an automated product crawler system, such as a web crawler system familiar to those of skill in the art, is run on the URL of a selected product offer instep 1508. - A determination is then made in
step 1510 whether the URL associated with the selected product offer is broken. If so, then the product offer is automatically or manually rejected instep 1516 and the process is continued, proceeding withstep 1506. Otherwise, a determination is made instep 1514 whether all MPN|GTIN fields in the product offer are blank. If so, then the product offer is automatically or manually rejected instep 1516 and the process is continued, proceeding withstep 1506. Otherwise, instep 1518, the product offer is entered into a work scheduler, a master catalog URL is created, the product offer is assigned to a moderator for auditing, and a moderation page is opened in a separate browser window for the assigned moderator. - The assigned moderator then initiates the audit of an assigned product offer in
step 1520, followed by a determination being made instep 1522 whether the title, brand, manufacturer, or MPN|GTIN fields contain profanity. If so, then the product offer is automatically or manually rejected instep 1516 and the process is continued, proceeding withstep 1506. Otherwise, a determination is made in step 1524 whether the brand in the product offer title is different than the brand referenced within the product offer itself. If so, then the product offer is automatically or manually rejected instep 1516 and the process is continued, proceeding withstep 1506. Otherwise, a determination is made instep 1526 whether the manufacturer in the product offer title is different than the brand referenced within the product offer itself. If so, then the product offer is automatically or manually rejected instep 1516 and the process is continued, proceeding withstep 1506. - Otherwise, a determination is made in
step 1528 whether the product image associated with the product offer passes image checks. As an example, the product image may not pass the image check if it contains pornography, nudity or profanity. As another example, the product image may not pass the image check if shows a product that is different than a product described within the title of the product offer or within the product offer itself. If it is determined instep 1528 that the product offer image does not pass the image checks, then the product offer image is marked as “not passed” instep 1530. Thereafter, or if it was determined instep 1528 that the product offer image passed the image checks, then a determination is made instep 1532 whether the GTIN of the product offer is different than the GTIN of the product itself. If so, then a search is performed in step 1534, using GTIN, MPN, and manufacturer name as search criteria to perform the search in the master catalog. - A determination is then made in step 1536 whether the search yielded an applicable product. If so, then the product data associated with the applicable product is used in
step 1538 to replace (i.e., “switch”) the product data associated with the product offer. The process is then continued, proceeding withstep 1532. However, if it was determined instep 1538 that the search did not yield an applicable product, then a search is performed in step 1540 using the MPN, GTIN, manufacturer name, and the title of the product offer as search criteria. A determination is then made instep 1542 whether the search yielded an applicable product. If not, the product offer data feed is queried instep 1544 to determine the Global Unique Identifier (GUID) associated with the product offer. The GUID is then used to perform a search of the master product catalog and the process is then continued, proceeding with step 1536. - However, if it is determined in
step 1542 that the search yields an applicable product, then a new product is created in the master catalog instep 1548 and populated with the details associated with the product offer. Any information specific to the merchant, vendor or other source of the product offer is then removed from the new product listing instep 1550. A determination is then made in step 152 whether the product image associated with the new product listing is specific to the merchant, vendor or other source of the product offer. If so, then the product image associated with the product offer is marked as “unavailable” instep 1554. Thereafter, or if the product image associated with the new product listing is not specific to the merchant, vendor or other source of the product offer, the process is continued, proceeding withstep 1532. - However, if it is determined in
step 1532 that the GTIN of the product offer is not different from the GTIN of the product itself, then a determination is made instep 1556 whether the product GTIN contains profanity. If so, then the process is continued, proceeding with step 1534. Otherwise, a determination is made instep 1558 whether the MPN, manufacturer name, or product brand in the product offer is the same as the product itself. If not, then a determination is made instep 1560 whether any related product offers are mapped to the product itself. If so, then a determination is made instep 1562 whether the MPN, manufacturer name, or product brand in the product offer contains profanity. If so, then the process is continued, proceeding with step 1534. Otherwise, an edit function is implemented in step 1564 to manually or automatically delete the profanity from MPN, manufacturer name, or product brand in the product offer and the process is continued, proceeding with step 1534. However, if it is determined instep 1560 that no other product offers are mapped to the product itself, then the product detail is manually or automatically edited instep 1566 to have the same MPN, manufacturer name, or product brand as the other product offer. - Thereafter, or if it is determined in
step 1558 that the MPN, manufacturer name, or product brand in the product offer is the same as the product itself, a determination is made instep 1568 whether the manufacturer name or product brand contains profanity. If so, then the product offer is either manually or automatically edited instep 1570 to have the same product brand and manufacturer name as in the related product offer or any identified profanity is deleted. Thereafter, or if is determined instep 1568 that there is no profanity in the manufacturer name or product brand, then a determination is made instep 1572 whether the product image associated with the product offer is marked “not passed.” If so, then an “unavailable image” is selected instep 1574 as the product image. Otherwise, a determination is made in step 1576 whether the product image passes image checks. If not, then a product offer image is selected instep 1578 as the product image in the master catalog, or alternatively, an “unavailable image” is selected if the product offer image has merchant-related text. Otherwise, or once the product offer images have respectively selected insteps step 1580. A determination is then made instep 1582 whether to end product moderation operations. If not, then the process is continued, proceeding withstep 1506. Otherwise, product moderation operations are ended instep 1584. -
FIGS. 16 a-b are a generalized flow chart of the performance of search engine optimization (SEO) goal attainment operations as implemented in accordance with an embodiment of the invention. In various embodiments, a SEO algorithm is implemented in a syndicated commerce environment to predict the amount of financial compensation an individual or social commerce marketplace entity can receive from the sale of a predetermined product. In certain embodiments, the SEO algorithm is further implemented to optimize their web pages to increase site traffic, and as a result, the likelihood of reaching their financial goals. - In these and other embodiments, the SEO algorithm determines keyword options for a predetermined product based upon the product's description, its web page content, and other related information. The social commerce marketplace system then uses the SEO algorithm to determine the product's associated search traffic and rank-per-keyword from various search engines. This information, in addition to sales conversion rate information, is used to estimate the likelihood of monetization for a single keyword or a group of keywords. In certain embodiments, the SEO algorithm refines its estimates by tracking and analyzing historical purchase records for a given path and visitor segment. The system then automatically modifies the website pages with optimal combinations of keywords. Once optimized, various search engines are automatically notified of the changes to the web pages to improve organic search rankings.
- In various embodiments, the SEO algorithm determines the competitiveness for a predetermined keyword and then assigns it a “level of difficulty” for a user to succeed in organic search optimization. Likewise, the “level of difficulty” is used by the SEO algorithm to determine how much money the user could potentially earn selling products that correspond to a given level of difficulty. In these and other embodiments, the “level of difficulty” is further refined according to analysis of the user's generated content and any additional data the social commerce marketplace system can capture from a visitor to the user's website. The SEO algorithm then determines the likelihood of a relationship or visitor associated with the user's social graph to purchase a predetermined product. Once the likelihood is determined, the social commerce marketplace system creates tasks for the user, monitors the progress of their completion, and makes ongoing recommendations to assist the user in reaching their revenue goals. In one embodiment, a crawler sub-module is implemented with the SEO algorithm to crawl a predetermined domain or website to analyze the market opportunity or financial value of the site. In this embodiment, the output of the analysis is a list of markets to target, and a list of recommendations and tasks to complete, to capitalize on each opportunity.
- Referring now to
FIG. 16 , SEO goal operations are begun instep 1602 to predict the estimated revenue of a predetermined product, followed by addition of the predetermined product from a store's catalog to a social commerce storefront instep 1604. In various embodiments, the social commerce marketplace system automatically creates an associated product details page within the store when the product is added. In these and other embodiments, the product details page comprises merchant, manufacturer, or store owner-defined content such as a product title and descriptions. In various embodiments, the store owner can optionally create additional product content and metadata, such as: - Title
- Short Description
- Long Description
- Friendly (vanity) URLs
- Keywords
- Specifications
- Ratings
- Reviews
- Product Blog
- Posts to third party social sites about the product
- Then, in
step 1606, manufacturer links, such as Uniform Resource Locators (URLs), provided in the catalog feeds described in greater detail herein are used by the social commerce marketplace system as primary sources to crawl for product content. In one embodiment, the social commerce marketplace system submits a search request to a search engine to obtain links to crawl if the manufacturer links are not included in the feed. In various embodiments, the crawled content is indexed and used by other process steps described in greater detail herein to identify keywords and high value content. - The social commerce marketplace system then acquires the domains included in the merchant's catalog feed(s) as well as the highest ranked pages within predetermined search engines in
step 1608. Then, instep 1610, the acquired domains and website URLs (i.e., backlinks) are submitted to predetermined search engines, as well as other data service providers, to retrieve the number, quality, trust, and other information about the inbound links to each domain. In various embodiments, this information is stored within the social commerce marketplace system and is subsequently used to determine the relative competitiveness of other vendors in the market as well as sources to crawl for recommended content and keywords for use in various SEO operations. - Then, in
step 1612, social graph information and social site history from predetermined social network sites for the store's social accounts (e.g., store entity, store owner users, etc.) is retrieved. The retrieved information is then analyzed by the SEO algorithm instep 1614 to identify high-value keywords, content, backlinks and influencers for the product within the social graph(s). In various embodiments, the retrieved product information may be contained in social objects such as “wall posts,” comments, “tweets,” profiles, stores, events, etc. In various embodiments, the retrieved content is semantically analyzed to determine the sentiment (i.e., the “tone” of the content) for each extracted element. In certain of these various embodiments, the social commerce marketplace system scores the retrieved keywords and content according to the source's authoritative value and the content creator's social influence (e.g., their digital worth score). - As used herein, authoritative value broadly refers to the contextual relationship of a keyword to the overall theme of its associated content source. As an example, the search term “Lincoln automobile” may return the phrase “the Lincoln automobile is named after President Abraham Lincoln,” where the content source is a first web page primarily oriented to the history of President Lincoln. In this example, authoritative value is low. As another example, the same search term may return the same phrase, but from a second web page primarily oriented to the history of the Lincoln automobile. In this example, the authoritative value is high.
- As likewise used herein, social influence broadly refers to the level of influence a user of a social networking environment is capable of exerting upon a predetermined market segment. In various embodiments, a digital worth score is derived from a user's social influence. As used herein, a digital worth score refers to a numeric value, or set of values, associated with a predetermined user's social influence. As an example, a user may write a blog extolling the virtues of a product, with the result that a high percentage of the readers of the blog purchase the product. In this example, the writer of the blog would have a high digital worth score. In these and other embodiments, the financial value of the associated purchase(s) of the referenced product is used to determine the digital worth score.
- In various embodiments, the SEO algorithm uses additional information associated with the content authors and influencers that is stored within the social commerce marketplace system, including their:
- name
- email addresses
- IP Address
- geographic location
- preferences
- The social commerce marketplace system then retrieves available historical clickstream web analytics information in
step 1616. In various embodiments, the analytics information is retrieved from corporate web sites associated with the store owner that contain product or product related information. The analytics information is then processed to generate inputs for the SEO algorithm instep 1618. In various embodiments, the retrieved analytics information includes: - Web Analytics Data
-
- Visitor personal information (e.g., name, demographics, prior purchase history, etc.)
- Referring keywords (e.g., associated with source, visitor, geo-location, temporal information, etc.)
- Conversion Data
- Listening Platform Data
-
- Content
- Source (e.g., person or entity)
- Sentiment
- Media (e.g., web, television, radio, etc.)
- Location
- One or more authoritative sites are then crawled in
step 1620 to determine keywords and content related to the product, which may include: - titles
- product name
- descriptions
- ratings
- reviews
- pricing
- discounts
- offers
- location(s)
- As used herein, an authoritative site broadly refers to the contextual relationship of individual content elements within a content source.
- To extend the previously-used example, the phrase “the Lincoln automobile is named after President Abraham Lincoln,” in a first web page primarily oriented to the history of President Lincoln may not be considered to be an authoritative site on the Lincoln automobile. Conversely, the same phrase in a second web page primarily oriented to the history of the Lincoln automobile may be considered to be an authoritative site on the Lincoln automobile.
- Once the product has been added to the on-line store, the social commerce marketplace system semantically extracts topics, themes and keywords from the product's content and associated metadata in
step 1622. In various embodiments, such content and associated metadata comprises: -
- merchant or manufacturer-defined content (e.g., titles, descriptions, promotion, pricing, etc.)
- store owner-defined content
- content defined by other store owners
- visitor-generated content
- third party content and data sources (e.g., backlinks)
- In various embodiments, additional third party data related to the product is extracted and stored within the social commerce marketplace system, including:
- sales information, such as:
-
- number of units manufactured and sold
- average sales price
- sales location
- ratings and reviews
- demographics related to owners of the product
- A list of keywords, themes and topics from the previous process steps, along with any additional keywords that were extracted for the same catalog product when it was last added or analyzed for other stores is then generated in
step 1624. The resulting list is then submitted to various search engines as well as other data service providers to retrieve additional information instep 1626. Search results corresponding to each element of the submitted list is then received instep 1628. In various embodiments, the search results include: -
- keyword ideas, referring to additional sets of keywords that are related to the submitted keyword
- local search traffic, referring to the number of searches submitted to the search engine for a predetermined geographic region
- global search traffic, referring to the number of searches submitted to the search engine by all Internet users
- mobile search traffic, referring to the number of searches submitted to the search engine via mobile devices
- frequency, referring to the frequency that the keyword is searched
- competition, referring to the relative frequency of bids combined with the value and associated ad price of each keyword within various advertising networks
- traffic estimation, referring to the estimated traffic, the estimated number of paid visits, the estimated paid search rank, and the estimated paid search cost per day
- category, referring to various businesses, industries, genera's, etc. that the search engine has determined that the keyword is most closely associated with
- domains and websites, referring to a list of the highest-ranked domain or website for a predetermined keyword
- demographics, referring to the demographics corresponding to a set of users that used the keyword
- purchase conversion information, referring to a list of products and prices that a user purchased after searching with a keyword combined with the corresponding site where the purchase was made
- ad competition, referring to the relative market competitiveness of the keyword for a paid search within a commercial search engine service or within an advertising network
- vendors competitive pricing information, referring to a list of top-performing vendors selling a product associated with a predetermined product, combined with its current price
- The keyword search results received in
step 1628 are then analyzed by the SEO algorithm instep 1630 to generate a keyword score corresponding to each keyword's estimated effect on inbound traffic, conversion rate, competiveness, competitive pricing, and other factors. Then, instep 1632, the SEO algorithm uses a variety of SEO formulas and optimization best practices to process the keyword scores generated instep 1630 to generate a ranked list of keywords predicted to result in the highest amount of traffic and conversion rates. - In
step 1634, the user (e.g., an online store owner) uses various financial goal information to set financial goals for the product before it is published to the online store. In various embodiments, the financial goal information may include: -
- commissions, referring to the amount of monthly commission revenue the store owner would like to generate for the product
- ad revenue, referring to the amount of monthly ad revenue the store owner would like to generate for the product's associated product detail page
- quantity, referring to the number of product units the store owner would like to sell on a monthly basis
- A series of market opportunity (i.e., market penetration) scores are then generated in
step 1636 from the data collected and analyzed in the previous process steps to identify areas that the product may perform well in (e.g., low competition, high demand, etc.). In various opportunities, these areas may include -
- local market, referring to one or more local geographic areas
- social network, referring to one or more social networks or populations (i.e., segments) of users
- geo-location/region, referring to a state, country, or other geographic region
- search marketing, referring to a paid search market for a predetermined commercial search engine
- market segment, referring to a group of individuals with similar characteristics
- The social commerce marketplace system then uses the preceding goals, selected list of keywords, and opportunity scores in
step 1638 to determine the estimated traffic and related SEO elements (e.g., the number of backlinks links, etc.) required to reach the financial goals of the online store. Then, instep 1640, the social commerce marketplace system calculates the estimated difficulty of achieving the financial goals, which provides the store owner the information required to make a decision if they should include the product within their online store. In one embodiment, the financial goal information provided instep 1634 is presented to the online store owner to show the potential financial opportunity by market segment. It will be appreciated that such information would assist the online store owner in focusing and aligning their marketing efforts to those market segments that represent the greatest financial opportunities. - The product is then saved to the online store and its corresponding product details page is published to the online store's website in
step 1642, followed by a determination being made instep 1644 whether to continue SEO goal attainment operations. If so, then the process is continued, proceeding withstep 1604. Otherwise, SEO goal attainment operations are ended instep 1644. -
FIG. 17 shows a ranked list of keywords within a user interface window that are predicted to result in the highest amount of traffic and corresponding conversion rates. In this embodiment, a user interface (UI) 1702, such as a web browser, is implemented to comprise aUI window 1704, which in turn comprises a plurality ofsearch phrases 1706 that are ranked according to their predicted ability to result in the highest amount of traffic and corresponding conversions rates. -
FIG. 18 shows estimated traffic and SEO elements within a user interface window that are anticipated to affect an online store's ability to reach its financial goals. In this embodiment, a user interface (UI) 1702, such as a web browser, is implemented to comprise a UI window 1804, which in turn comprises afinancial goal window 1806 and arequirements window 1812 comprising a plurality of estimated traffic and SEO elements are anticipated to affect an online store's ability to reach its financial goals. - In one embodiment, the
financial goal window 1806 comprises a financial goal amountdata entry field 1808 and a ‘Calculate’command button 1810. In this embodiment, a user enters a financial goal amount in the financial goal amountdata entry field 1808 and then selects the ‘Calculate’command button 1810. The estimated traffic and SEO elements required to reach the financial goal are calculated and then displayed in therequirements window 1812. -
FIG. 19 is a generalized flow chart of the performance of keyword submission optimization operations implemented in accordance with an embodiment of the invention. Those of skill in the art will recognize that the effectiveness of a keyword used within a site, such as an online storefront, is dependent upon whether it is used in the context of an authoritative content source, such as a web page containing product details. In various embodiments, the SEO algorithm is implemented to suggest keywords and predict their respective monetary SEO value when used to promote the sale of a product. In these and other embodiments, the SEO algorithm is likewise implemented to automate HTML code updates with associated keywords to make the target page authoritative. It will be appreciated that such automation can provide novice users with SEO optimizations that are typically only available from an SEO expert. - In this embodiment, keyword submission optimization operations are begun in
step 1902 to automatically insert the keywords generated instep 1624 and selected instep 1632 of the process described in the descriptive text ofFIG. 16 . The social commerce marketplace system then automatically inserts the aforementioned keywords into the target webpage's keywords meta tag within its associated HTML code instep 1904. In one embodiment, a user (e.g., the online store owner) can manually update the keywords within the keywords meta tag at any time through a user interface (UI). - Then, in
step 1906, the social commerce marketplace system automatically inserts the product title provided by the merchant or a manufacturer into the webpage's HTML title tag. In one embodiment, a user (e.g. the online store owner) can manually update the title tag at any time through a UI. The social commerce marketplace system then automatically inserts the product title provided by the merchant or a manufacturer into the alt image tag for the product image's URL instep 1908. In one embodiment, a user (e.g. the online store owner) can manually update the alt image tag at any time through a UI. - A friendly URL that contains text elements from the product's title is then automatically created by the social commerce marketplace system in
step 1910. As used herein, a friendly URL refers to a URL pointing to a location that references a topic or subject that is indicated in the name of the URL. As an example, the URL may contain the name of a product that is promoted within the URL's associated page or site. Then, instep 1912, the social commerce marketplace system automatically inserts the product title from the merchant/manufacture into the webpage's HTML H1 heading tag. In various embodiments, a user (e.g., the online store owner) can manually update any of the H1 through H6 HTML heading tags at any time through a UI. In various embodiments, the social commerce marketplace system also automatically updates other HTML elements expected by commercial search engines such as: - meta content language
- meta content type
- meta language
- meta author
- meta copyright
- robots meta tag
- The target web page is then published to a production instance of the online store in
step 1914. Once the target web page is published, the social commerce marketplace system automatically creates an HTML site map for the online store instep 1916 and keeps it updated thereafter. In various embodiments, the web page's index within the site map is updated whenever a material change (e.g., in its page name, title, URL, etc.) occurs. - Skilled practitioners of the art will be aware that it is common for search engine crawlers to use sitemap.xml files to help them index a target website. To assist such search engine crawlers the sitemap.xml file for the online store is automatically updated by the social commerce marketplace system in
step 1918 whenever there is a material change (e.g., new page, URL name change, etc.). Those of skill in the art will likewise be aware that it is also common for search engine crawlers to use robots.txt files to help them understand which areas of the site to index. To assist such search engine crawlers the robots.txt file for the online store is automatically updated by the social commerce marketplace system instep 1920 whenever there is a material change (e.g., new page, URL name change, etc.). - Then, in
step 1922, the social commerce marketplace system automatically submits the page to various search engines to notify them if there was a change to the online store, such as in the page's HTML elements, its URL, or if the page was newly created or deleted. The social commerce marketplace system then automatically identifies potential issues and creates tasks for the user to remedy them instep 1924. In various embodiments, such issues may include: - not enough keywords
- too many keywords
- recommended product description text
- add keywords to URLs
- A determination is then made is
step 1926 whether to end keyword submission optimization operations. If not, then the process is continued, proceeding withstep 1904. Otherwise, keyword submission optimization operations are ended instep 1928. -
FIG. 20 shows information that is proactively submitted to a commercial search engine and its associated SEO effect within a user interface window. In this embodiment, a user interface (UI) 1702, such as a web browser, is implemented to comprise aUI window 1704, which in turn comprises a target keywords sub-window 2006,recommendations window 2010, and aproduct description window 2016. As shown inFIG. 20 , the target keywords sub-window 2006 comprises a plurality oftarget keywords 2008 and theproduct description window 2016 comprises a plurality ofproduct description data 2018. In various embodiments, thetarget keywords 2008 and the plurality ofproduct description data 2018 is processed to generate anSEO optimization prediction 2012 and a list oftasks 2014 to increase the likelihood of an online storefront to achieve their financial goals. -
FIGS. 21 a-b are a generalized flow chart of the performance of product and store performance optimization operations implemented in accordance with an embodiment of the invention. Skilled practitioners of the art will recognize that two online stores promoting the same product, and using the same content and underlying SEO algorithm, can anticipate receiving approximately the same traffic and recognizing the same sales volume for the product. As a result, each online store will only recognize approximately half of the available revenue generated by the product. - In various embodiments, an SEO algorithm is implemented to mitigate the potential deterioration of the earning value of a product promoted by similar online stores by:
-
- generating recommendations for changes to online store of product content, including the generation of content ideas for a user
- generating recommendations regarding where their marketing messages should be syndicated, including automated processed to efficiently perform the syndication
- analyzing the online store and store users' social network to determine its value and then making recommendations to capitalize on the network's potential
- generating recommendations and associated tasks to capitalize on market opportunities
- In these and other embodiments, the social commerce marketplace system evaluates the online store's SEO status, individual product detail page SEO status, and other factors to generate tasks for a user (e.g., the store owner) to complete to improve the likelihood of achieving their revenue goals.
- In this embodiment, product and store performance optimization operations are begun in
step 2102. Then, instep 2104, the social commerce marketplace system retrieves social graph information associated with a user (e.g., an online store owner), which is then used to determine their relationships, influence, reach within their network, and the corresponding influence and reach of each of those relationships for the online store and each store user. Based upon each store owner's digital worth and social graph, the social commerce marketplace system then generates recommended tasks instep 2106 to improve the likelihood of the online store reaching its financial goals. In various embodiments, these tasks include: -
- comment and posting tasks, including a list of content sources within each social network that should have a comment or response posted by the user
- syndication tasks, including a list of people and the creation of backlinks to the online store
- friend request tasks, including a list of users within each social network the user should build a relationship with due to the user's influence and digital worth score
- store creation, including recommendations on the type of online store to create within each social network and any maintenance the user should complete to keep the store interesting and current
- ads, including recommendations on the type of ads to place within a specific social network
- Then, in
step 2108 the social commerce marketplace system recommends social networking tasks for the user (e.g., the online store owner), including the creation of new types of blog posts and changes to make to existing blog posts. In one embodiment, the social commerce marketplace system identifies other online store blogs within a social network site that the user should consider building backlinks with to mutually benefit each party. In another embodiment, the social commerce marketplace systems recommends specific blog sites that have the highest market opportunity to attract powerful influencers, who in turn will create backlinks to the on line store. In this and other embodiments, the backlinks are created directly through page links, or indirectly through re-tweets, wall posts, etc. to drive organic traffic to the online store. In yet another embodiment, the social commerce marketplace system recommends the frequency of updates, content to post, and the types of offers to make within the blogs. - In
step 2110, the social commerce marketplace system identifies third party influencers and creates recommended tasks that provide both ideas and instructions to obtain backlinks from each target. In one embodiment, in addition to existing targets based on their individual value, the social commerce marketplace system also recommends targets based upon the aggregate long-term value of the market opportunity associated with the target. In this embodiment, a determination is made regarding how valuable the target's social graph and influence are within a market segment and the likelihood that they will generate additional relationships that the online store can capitalize upon in the future. - The social commerce marketplace system then automatically generates recommended tasks in
step 2112 to make changes to product detail pages, widgets, store blogs, or the online store's home page to improve the online store's SEO performance and subsequent traffic. In various embodiments, these recommendations are based upon visitor activity within a social network environment, their associated purchase activity, online store content changes, and other information. Then, in step 2114, the social commerce marketplace system generates recommend lead generation tasks, including: -
- list of contacts to target
- type of communication to use (e.g., tweets, email, posts, etc.)
- type and structure of offers to make (e.g., packaging, bundling, pricing, etc.)
- time and date to send communications
- frequency of re-marketing activities
- recommended campaigns, including outlines of markets to target, the type of campaign to run, and the duration of the campaign.
- The social commerce marketplace system then generates recommended search engine tasks in
step 2116. In one embodiment, the social commerce marketplace system analyzes the competition and then recommends search engine keyword bidding activities for each identified marketing opportunity. In another embodiment, a recommendation is generated to determine marketing spend allocation to optimize various Search Engine Marketing (SEM) programs. Then, instep 2118, the social commerce marketplace system generates recommended pricing and offers that should be created and presented to each market segment or individual visitor. In various embodiments, the social commerce marketplace system analyzes competitive factors for each market opportunity segment and recommends optimized pricing and discount structures to optimize conversion rates, revenue and margins for each segment. - In
step 2120, the social commerce marketplace system analyzes competitive factors (e.g., lower competition, more demand, etc.) for each market opportunity segment and then recommends specific ratings and reviews to associate with each product to optimize conversation and revenue uplift. Then, in step 2122, the social commerce marketplace system identifies markets and market segments that have arbitrage opportunity, which are then used to generate a list of recommended market tasks that capitalize on the arbitrage opportunities. Examples of market arbitrage opportunities include: - high demand|low adoption rates
- high demand|low sales penetration rates
- high demand|lack of competitive vendor pricing
- shifts in buying patterns
- high demand|low inventory availability
- time-of-product in a market
- In one embodiment, the social commerce marketplace system performs an analysis to determine if there is an opportunity (e.g., based upon projected revenue or margin) to liquidate products to a specific market. In another embodiment, the social commerce marketplace system performs an analysis to recommend the type of marketing campaigns to execute within a specific market. In yet another embodiment, the social commerce marketplace system performs an analysis to recommend whether or not the online store should create a micro-site store for a specific market opportunity. In still another embodiment, the social commerce marketplace system performs an analysis to recommend ‘local’ physical locations to open a Flash ‘pop-up’ store based upon a local market opportunity.
- Then, in
step 2124, the social commerce marketplace system tracks ad spend and response rates across radio, television, and web media to generate recommendations for the optimal allocation of ad spend. In one embodiment, the social commerce marketplace system monitors ad spends for a specific product or product category to determine on-line marketing and merchandising tasks to capitalize on the ad influence to determine which products to sell, where (e.g., region, location, etc.) to sell them, and at what pricing point. Instep 2126, the social commerce marketplace system then generated recommendations regarding what types of product to stock according to their anticipated sales rate such that various online stores can optimize their inventory levels to achieve higher net margins for a given market segment or opportunity. - The social commerce marketplace system then generates recommendations in
step 2128 regarding which products to sell, which products to bundle, the price of a product, and the discount to apply, based upon the visitor's context or intent and the market opportunity analysis. In one embodiment, the social commerce marketplace system recommends which products to market to a specific market segment. In another embodiment, the social commerce marketplace system recommends which related products to offer or present to visitors based on the current product they are viewing and their market opportunity context. For example, a particular type of hair product may be presented, according to the user's local market trends and demand. - Then, in
step 2130, the social commerce marketplace system analyzes procurement demand within predetermined markets and market segments to determine areas of opportunity. Based upon each opportunity, the social commerce marketplace system generates recommendations regarding which products to bid, pricing and packaging. After the recommended tasks have been completed, the social commerce marketplace system re-executes the SEO algorithm in step 2132 to update financial prediction as well as recommended store tasks. A determination is then made in step 2134 whether to end product and store performance optimization operations. If not, then the process is continued, proceeding withstep 2104. Otherwise, product and store performance optimization operations are ended instep 2136. - The present invention is well adapted to attain the advantages mentioned as well as others inherent therein. While the present invention has been depicted, described, and is defined by reference to particular embodiments of the invention, such references do not imply a limitation on the invention, and no such limitation is to be inferred. The invention is capable of considerable modification, alteration, and equivalents in form and function, as will occur to those ordinarily skilled in the pertinent arts. The depicted and described embodiments are examples only, and are not exhaustive of the scope of the invention.
- For example, the above-discussed embodiments include software modules that perform certain tasks. The software modules discussed herein may include script, batch, or other executable files. The software modules may be stored on a machine-readable or computer-readable storage medium such as a disk drive. Storage devices used for storing software modules in accordance with an embodiment of the invention may be magnetic floppy disks, hard disks, or optical discs such as CD-ROMs or CD-Rs, for example. A storage device used for storing firmware or hardware modules in accordance with an embodiment of the invention may also include a semiconductor-based memory, which may be permanently, removably or remotely coupled to a microprocessor/memory system. Thus, the modules may be stored within a computer system memory to configure the computer system to perform the functions of the module. Other new and various types of computer-readable storage media may be used to store the modules discussed herein. Additionally, those skilled in the art will recognize that the separation of functionality into modules is for illustrative purposes. Alternative embodiments may merge the functionality of multiple modules into a single module or may impose an alternate decomposition of functionality of modules. For example, a software module for calling sub-modules may be decomposed so that each sub-module performs its function and passes control directly to another sub-module.
- Consequently, the invention is intended to be limited only by the spirit and scope of the appended claims, giving full cognizance to equivalents in all respects.
Claims (20)
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US20120290433A1 (en) | 2012-11-15 |
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