US20010012351A1 - Method and apparatus for transmitting address changes - Google Patents

Method and apparatus for transmitting address changes Download PDF

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Publication number
US20010012351A1
US20010012351A1 US09/073,068 US7306898A US2001012351A1 US 20010012351 A1 US20010012351 A1 US 20010012351A1 US 7306898 A US7306898 A US 7306898A US 2001012351 A1 US2001012351 A1 US 2001012351A1
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United States
Prior art keywords
address
communication system
source
number
destination
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Granted
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US09/073,068
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US6373940B2 (en
Inventor
Shmuel Shaffer
William Joseph Beyda
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Unify Inc
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Siemens Communications Inc
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Priority to US09/073,068 priority Critical patent/US6373940B2/en
Assigned to SIEMENS BUSINESS COMMUNICATION SYSTEMS, INC. reassignment SIEMENS BUSINESS COMMUNICATION SYSTEMS, INC. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: BEYDA, WILLIAM, SHAFFER, SHMUEL
Publication of US20010012351A1 publication Critical patent/US20010012351A1/en
Assigned to SIEMENS INFORMATION AND COMMUNICATION NETWORK, INC reassignment SIEMENS INFORMATION AND COMMUNICATION NETWORK, INC CERTIFICATE OF MERGER Assignors: SIEMENS BUSINESS COMMUNICATION SYSTEMS, INC.
Publication of US6373940B2 publication Critical patent/US6373940B2/en
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Assigned to SIEMENS COMMUNICATIONS, INC. reassignment SIEMENS COMMUNICATIONS, INC. MERGER (SEE DOCUMENT FOR DETAILS). Assignors: SIEMENS INFORMATION AND COMMUNICATION NETWORKS, INC.
Assigned to SIEMENS ENTERPRISE COMMUNICATIONS, INC. reassignment SIEMENS ENTERPRISE COMMUNICATIONS, INC. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: SIEMENS COMMUNICATIONS, INC.
Assigned to WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT reassignment WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT GRANT OF SECURITY INTEREST IN U.S. PATENTS Assignors: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
Assigned to UNIFY, INC. reassignment UNIFY, INC. CHANGE OF NAME (SEE DOCUMENT FOR DETAILS). Assignors: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
Assigned to UNIFY INC. (F/K/A SIEMENS ENTERPRISE COMMUNICATIONS, INC.) reassignment UNIFY INC. (F/K/A SIEMENS ENTERPRISE COMMUNICATIONS, INC.) TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS Assignors: WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT
Assigned to UNIFY INC. reassignment UNIFY INC. RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS). Assignors: WELLS FARGO TRUST CORPORATION LIMITED
Anticipated expiration legal-status Critical
Application status is Expired - Lifetime legal-status Critical

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements or network protocols for addressing or naming
    • H04L61/20Address allocation
    • H04L61/2076Address allocation involving update or notification mechanisms, e.g. update of a domain name server with dynamic host configuration protocol [DHCP] assigned addresses
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
    • G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading, distribution or shipping; Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L29/00Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/00 - H04L27/00
    • H04L29/12Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/00 - H04L27/00 characterised by the data terminal
    • H04L29/12009Arrangements for addressing and naming in data networks
    • H04L29/12207Address allocation
    • H04L29/12216Internet Protocol [IP] addresses
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L29/00Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/00 - H04L27/00
    • H04L29/12Arrangements, apparatus, circuits or systems, not covered by a single one of groups H04L1/00 - H04L27/00 characterised by the data terminal
    • H04L29/12009Arrangements for addressing and naming in data networks
    • H04L29/12207Address allocation
    • H04L29/12301Address allocation involving update or notification mechanisms, e.g. update of a Domain Name Server with Dynamic Host Configuration Protocol [DHCP] assigned addresses
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
    • H04L51/28Details regarding addressing issues
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements or network protocols for addressing or naming
    • H04L61/20Address allocation
    • H04L61/2007Address allocation internet protocol [IP] addresses
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/44Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Interconnection arrangements between switching centres
    • H04M7/12Interconnection arrangements between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step, decimal and non-decimal, circuit-switched and packet-switched, i.e. gateway arrangements
    • H04M7/1205Interconnection arrangements between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step, decimal and non-decimal, circuit-switched and packet-switched, i.e. gateway arrangements where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/128Details of addressing, directories or routing tables
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
    • H04L51/30Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages with reliability check, e.g. acknowledgments or fault reporting

Abstract

A communication system for transmitting address changes. A communication system includes a source communication system and one or more destination communication systems, each of which is identified by a unique number or address. A memory in the source communication system maintains a record of each destination communication system that communicates with it. If the number or address of the source communication is changed, the source communication system generates a new number or address message which is transmitted to each of the destination communication systems. The destination communication systems receive the new number or address message and update a memory to reflect the new number or address of the source communication system. Those destination systems that are able to read the new number or address message and update a record of the number or address for the source communication system generate an acknowledge signal which is transmitted to the source communication system. The source communication system may transmit a human readable new number or address message to those destination communication systems that have not transmitted the acknowledge signal. The communications systems may comprise telephones, facsimile machines or computers having e-mail or IP addresses.

Description

    FIELD OF THE INVENTION
  • The present invention relates to communication systems in general, and in particular to systems for recording address changes. [0001]
  • BACKGROUND OF THE INVENTION
  • With the current advancements in communication technology, most people now have several methods by which they can be contacted. These methods include telephones, fax machines, electronic mail accounts, pagers, etc. In general, each of these devices has a number or address that associates the device with a particular individual or location. [0002]
  • As will be appreciated, the task of updating a list of numbers or addresses used to reach a desired individual can be time-consuming and prone to error. For example, area codes are often modified or people move from one location to another thereby rendering their old telephone number out of date. Currently, most address changes are recorded by a trial and error process. A user calls or attempts to send a message to an old number or address. In the case of a telephone number that has been changed, an error message is played indicating that the number has been changed and the user must record the new number by hand. However, in the case of some technologies, like electronic mail, an error message may be produced that indicates that a message could not be delivered but does not indicate a new address that should be used. [0003]
  • Given the shortcomings in the prior art, there is a need for a method of simplifying the task of maintaining an address book with telephone numbers and/or addresses of desired recipients. [0004]
  • SUMMARY OF THE INVENTION
  • The present invention is a communication system that operates to automatically communicate a change in a number or address of a source communication system. A memory associated with the source communication system stores the numbers or addresses of those destination communication systems that communicate with the source communication system. A new number or address message is generated that indicates the new number or address for the source communication system and the message is transmitted to each of the destination communication systems. The destination communication systems read the new number or address message and update a memory with the new number or address of the source communication system. The destination communication systems preferably transmit an acknowledge signal to the source communication system if they were able to read the message and update the source communication system's number or address. For those systems unable to read the new number or address message, a voice or text message is generated by the source communication system and transmitted to the destination communication systems in order to inform a human operator of the change in the number or address of the source communication system. The voice or text message may also be transmitted to the destination communication systems that were able to read the new number or address message in order to inform a user that the memories of their communication system have been updated. [0005]
  • The present invention can be used to update the numbers or addresses of a variety of communication systems including telephone systems, facsimile machines or computer systems having an e-mail or Internet Protocol address. [0006]
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • The foregoing aspects and many of the attendant advantages of this invention will become more readily appreciated as the same becomes better understood by reference to the following detailed description, when taken in conjunction with the accompanying drawings, wherein: [0007]
  • FIG. 1 is a block diagram of a system for updating telephone numbers according to the present invention; [0008]
  • FIG. 2 is a block diagram of a system for updating the number of a facsimile machine according to the present invention; and [0009]
  • FIG. 3 is a block diagram of a system for updating an electronic mail address according to the present invention. [0010]
  • DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT
  • The present invention is a method and apparatus for automatically informing users of a change in a telephone number or address at which a recipient may be contacted. The telephone numbers or addresses are updated without a user having to first encounter an error message. [0011]
  • FIG. 1 illustrates a telecommunication system in which the present invention is implemented. The system includes a source telephone [0012] 50 that is preferably connected through a private branch exchange (PBX) 52 to the public switched telephone network (PSTN). The source telephone 50 typically has a local “speed dial” memory 54 that stores one or more frequently dialed telephone numbers. In addition, the PBX 52 may have a database 56 that stores a record of all the numbers that have been dialed from the source telephone 50 or if the PBX is capable of decoding ANI messages, the database may keep a record of all the telephone numbers that have called the source telephone 50 within some predefined period of time, e.g. six months.
  • As frequently happens in today's communication environment, the telephone number of the source telephone [0013] 50 may be changed. For example, the source telephone may be assigned an original number such as 555-1234, and this number may be changed to a new number such as 555-1235. A user who is trying to contact the person at the telephone 50 using its previous number would typically encounter an error message indicating, “The number you have dialed has been changed. The new number is 555-1235. Please hang up and try your call again.” This is not only frustrating for callers wishing to contact the person associated with the telephone 50 but is also prone to error if the caller does not copy down the error message correctly.
  • To facilitate the task of updating a record of telephone numbers, the present invention automatically updates the memories of those telephones that are frequently called by or frequently call the source telephone [0014] 50. For example, FIG. 1 illustrates a destination telephone 70 that is connected through a private branch exchange 72 to the public switched telephone network. The destination telephone has its own speed dial memory 74. In addition, the PBX 72 may have a database 76 that stores a record of all the numbers dialed from the telephone 70 or the numbers of the telephones that have recently called the telephone 70. To inform the destination telephone 70 and other frequently called telephones that its telephone number has been changed, the source telephone 50 recalls from the speed dial memory 54 or the database 56, the telephone number of those parties who frequently call the telephone 50 or are called from the telephone 50.
  • To inform the destination telephones of an updated telephone number, several approaches can be taken. First, if the source telephone [0015] 50 is associated with a voice mail application program, then a prerecorded audio message can be generated and sent to each telephone number in the list of telephone numbers frequently called or numbers that frequently call the telephone 50. These messages are either played to a recipient who answers the telephone or are recorded on the recipient's voice mail system or answering machine if present.
  • An alternative approach is to utilize an electronic “new number” signalling message which is broadcast to each of the destination telephones. The destination telephones or PBXs are equipped with a processing unit that is programmed to recognize the message as a new number message and to read from the message the old telephone number and the new telephone number. After reading the new number message, the destination telephone updates its speed dial memory [0016] 74 or record in the database 76 with the new telephone number. In addition to including the new telephone number, the new number signalling message may include some security or authorization code to prevent the unauthorized modification of another party's telephone memory.
  • An acknowledge signal is sent back from the destination telephone [0017] 70 or PBX 72 to the source telephone 50 or PBX 52 indicating that the new number message has been read and the record of the sending telephone's number has been updated. The source telephone 50 or PBX 52 can monitor the destination telephones from which an acknowledge signal is received. Those telephones not providing an acknowledge signal may be dialed and played an audio message that indicates the number of the source telephone has been changed. In addition, it may be advantageous to generate an audio message which is sent to the users of the destination telephones that were able to decode the new number message to indicate that their telephone memory has been automatically updated with a new number.
  • Although the example shown in FIG. 1 utilizes a PBX to store telephone number data and decode ANI messages, it will be appreciated that the present invention will also work with consumer telephones that store a list of frequently dialed numbers and contain a central processing unit that can decode digital signalling messages. Similarly, although the system shown in FIG. 1 illustrates the use of the present invention with telephones, it will be appreciated that the technique could be applied to other communication technologies such as facsimile machines. [0018]
  • FIG. 2 illustrates a facsimile machine [0019] 100 having a memory 102 that stores the telephone numbers of those facsimile machines that are frequently called. If the telephone number of the facsimile machine 100 is changed, a central processing unit within the facsimile machine 100 dials each number in its memory and sends each receiving facsimile machine a new number signalling message indicating that the telephone number of the sending facsimile machine has been changed. If a receiving machine 104 is able to decode the new number message and update its memory 105, an acknowledge signal is sent back to the sending facsimile machine 100. If no acknowledge signal is received, the facsimile machine 100 may generate a facsimile message which when received is printed as a hard copy indicating that the telephone number of the sending facsimile machine has been changed. An operator at the receiving facsimile machines would then read the hard copy message and update the facsimile machine's stored telephone numbers accordingly. Even if the receiving facsimile machine can decode the new number message, a facsimile message that is printed as a hard copy may be transmitted to inform a user that the memory of the facsimile machine has been updated.
  • FIG. 3 illustrates how the present invention could be implemented in an electronic mail messaging system. In this example, a computer system [0020] 120 is identified by a unique electronic mail (e-mail) or Internet Protocol (IP) address. Messages are sent to other computers or computer systems via a local or wide area computer network, such as the Internet. If the e-mail address or Internet Protocol address of the computer 120 changes, then the computer system reads a list of addresses from a memory or address book that stores the addresses of those computer systems 125, 130 to which e-mail messages are commonly sent or from which e-mail messages are received. Each computer system 125, 130 having an address on the list is then sent a new address message indicating that the e-mail address or IP address for the source computer 120 has been changed. The new address message may be sent in electronic form that can only be read by the receiving computer systems and used to automatically update a memory or address book. Alternatively, the new address messages may be sent as text within a conventional e-mail message asking a user to manually update their address books. Once the memories or address books have been updated, acknowledge messages are sent back to the source computer system 120 that indicate that the addresses have been updated. In addition, it may be necessary to send those computers that could read the new address message a text based e-mail to inform the operators of the computers that the address for the source computer 120 has changed and that their computer's memory or address book has been automatically updated.
  • As can be seen from the above, the present invention is a system for automatically informing users of a change in a telephone number or other communication address. Using the present invention, users who communicate frequently no longer have to be subjected to error messages indicating that a number or address has been changed. Instead, the devices which they use to communicate are updated any time a number or address changes. [0021]

Claims (12)

The embodiments of the invention in which an exclusive property or privilege is claimed are defined as follows:
1. A method of updating a number or address of a source communication system, comprising:
recalling from a memory a number or address of one or more destination communication systems that have previously been in communication with the source communication system;
transmitting a message to the one or more destination communication systems that indicates a new number or address for the source communication system; and
receiving the message at the one or more destination communication systems and updating a memory associated with each of the one or more destination communication systems with the new number or address for the source communication system.
2. The method of
claim 1
, further comprising:
transmitting an acknowledge signal from the one or more destination communication systems back to the source communication system if the one or more destination communication systems were able to receive the message indicating a new number or address for the source communication system and update a memory that stores the number or address of the source communication system.
3. The method of
claim 2
, further comprising:
generating a human readable message that indicates a new number or address for the source communication system
4. The method of
claim 3
, wherein the human readable message is transmitted to those destination communication systems that did not transmit an acknowledge signal.
5. The method of
claim 3
, wherein the human readable message is transmitted to each of the one or more destination communication systems.
6. The method of
claim 1
, wherein the source communication system is a telephone
7. The method of
claim 1
, wherein the source communication system is a facsimile machine
8. The method of
claim 1
, wherein the source communication system is a computer having an electronic mail or IP address.
9. A communication system including a source communication device that is identified by a unique number or address and one or more destination communication devices that are each identified by a unique number or address comprising:
a memory associated with the source communication device that stores the numbers or addresses of one or more destination communication devices that have previously communicated with the source communication device;
a processor coupled to the source communication device that is programmed to recall the numbers or addresses of the one or more destination communication devices that have previously communicated with the source communication device, the processor being further programmed to generate a message indicating a new number or address for the source communication device and to transmit the message to each of the one or more destination communication devices; and
a processor coupled to each of the one or more destination communication devices that receives the message and updates a memory that stores a number or address for the source communication device.
10. The communication system of
claim 9
, wherein the source communication device and the one or more destination communication devices are telephones.
11. The communication system of
claim 9
, wherein the source communication device and the one or more destination communication devices are facsimile machines
12. The communication system of
claim 9
, wherein the source communication device and the one or more destination communication devices are computers with e-mail or IP addresses.
US09/073,068 1998-05-04 1998-05-04 Method and apparatus for transmitting address changes Expired - Lifetime US6373940B2 (en)

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US09/073,068 US6373940B2 (en) 1998-05-04 1998-05-04 Method and apparatus for transmitting address changes
EP99921602A EP1076967A1 (en) 1998-05-04 1999-04-30 Method and apparatus for transmitting address changes
PCT/US1999/009595 WO1999057859A1 (en) 1998-05-04 1999-04-30 Method and apparatus for transmitting address changes
JP2000547741A JP2002514800A (en) 1998-05-04 1999-04-30 Method and apparatus for transmitting an address change

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US6373940B2 (en) 2002-04-16
WO1999057859A1 (en) 1999-11-11
EP1076967A1 (en) 2001-02-21
JP2002514800A (en) 2002-05-21

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