TWM630285U - Call notification and transfer system - Google Patents

Abstract

The present invention provides an incoming call notification and transfer system, which includes a framework module belonging to a group and a plurality of communication devices. The group applies for a phone number to the server; the server includes an Internet phone switch, and corresponds to the group's application to provide the phone number only corresponding to the group; the Internet phone exchange receives calls corresponding to the phone number Generates an incoming call. The frame module is electrically connected to the VoIP switch to receive the incoming call and generate a communication request signal accordingly, and transmit the communication request signal to the communication devices held by each member of the group. When one of the communication devices feeds back a feedback signal to the frame module, the frame module transfers the incoming call to the communication device that feeds back the feedback signal.

Description

Call notification and transfer system

This creation is about a communication system, especially a communication system that supports multi-community and multi-household origin.

Nowadays, with the development of technology, the traditional telephone line system can also be integrated with the Internet voice transmission system. By digitizing the voice data analogous to the traditional telephone line system, it is then transmitted to various digital devices through the Internet. For example, mobile phones, computers, tablets, etc. or various digital devices that can be connected to the Internet, you can enjoy the convenience of fast, cheap and unrestricted calls brought by the Internet.

In response to the above requirements, the commonly known Internet Protocol Private Branch eXchange (IPPBX) can convert voice messages from analog signals to digital signals, or from digital signals to analog signals, and then can convert voice messages into digital signals. Messages are transmitted between two different communication systems, the Internet and the Public Switched Telephone Network (PSTN, Public Switched Telephone Network).

For example, the voice automatic switchboard management function of the general traditional telephone exchange is to dispatch the incoming call request to the specified extension, to transfer the voicemail if not connected, or to select the voice interactive service. However, the general Internet telephone exchange makes calls and answers in a point-to-point manner. For example, a person, a member of a company or a member of a family applies to the service end of the telephone exchange for a set of exclusive telephone number, and when a call is made to the telephone number, only the person who applies, the member of the company or the member of the family can answer the plurality of people, each person in the company Or if everyone in the family needs to use it, they need to apply to the service end of the telephone exchange separately. In addition, when there is no one to answer, if there is an important message that needs to be delivered immediately or instructions need to be provided immediately, missing the call may lead to unforeseen losses. Therefore, it is necessary to develop a call system that can share incoming call notifications to different communication devices, so as to facilitate instant answering of important messages.

In view of the above, the creator of this creation has been engaged in the manufacturing, development and design of related products for many years, and has designed a call notification and transfer system for the above-mentioned goals, in order to improve the shortcomings of the existing technology, thereby enhancing the industry. Implement utilization.

In view of the above-mentioned problems of the prior art, the purpose of the present invention is to provide an incoming call notification and transfer system to solve the above-mentioned problems to be improved in the prior art.

Based on the above purpose, the present invention provides an incoming call notification and transfer system, which includes a framework module belonging to a group and a plurality of communication devices. Wherein, the group system applies to a server for a phone number corresponding only to the group; the server includes an VoIP switch and corresponds to the group's application to provide a phone number that only corresponds to the group. The Internet telephone exchange receives the incoming call corresponding to the telephone number; the Internet telephony exchange generates a incoming call corresponding to the incoming call to the telephone number. The frame module is electrically connected to the VoIP switch; the frame module of the group receives the incoming call through the VoIP switch; the frame module generates a communication request signal according to the incoming call and transmits the communication requesting a signal to the plurality of communication devices of the group. The plurality of communication devices are held by each member of the group, the plurality of communication devices are electrically connected to the framework module; each of the communication devices receives and displays the communication request signal. Wherein, when one of the communication devices returns a feedback signal to the framework module, the framework module transfers the incoming call to the communication device that feeds back the feedback signal.

Preferably, the group is a family unit.

Preferably, the framework module may include a registration module; the members of the group are electrically connected to the framework module or programmed in the communication device of the user through the communication device and the registration module. in the architecture module.

Preferably, the framework module utilizes one or a combination of push notification, short message service, enhanced message service, multimedia message service, and instant messaging software to transmit the communication request signal to the plurality of communication devices.

Preferably, the received call may include a voice call and/or a video call.

Preferably, the communication device may include a mobile phone, a tablet computer, a notebook computer or a digital watch connected to the Internet.

The technical features of the present creation will be described in detail below with specific embodiments in conjunction with the attached drawings, so that those skilled in the art can easily understand the purpose, technical features, and advantages of the present creation.

In order to facilitate the understanding of the technical features, content and advantages of this creation and the effects that can be achieved, this creation is hereby matched with the drawings and described in detail as follows in the form of embodiment, and the drawings used therein are only for the purpose of For the purpose of illustration and auxiliary instructions, it may not necessarily be the real proportion and precise configuration after the implementation of this creation. Therefore, the proportion and configuration relationship of the attached drawings should not be interpreted or limited to the scope of rights of this creation in actual implementation. Say Ming.

Please also refer to Figures 1 and 2, which are a block diagram and an application diagram of the call notification and transfer system of this creation, respectively. As shown in the figure, an incoming call notification and transfer system 1 of the present invention includes a server 11 , a framework module 12 belonging to a group, and a plurality of communication devices 13 .

Wherein, the server 11 includes an Internet telephone exchange 111, and corresponds to the application of the group to provide a telephone number 112 corresponding to the group only and receive calls corresponding to the telephone number 112; and, the network The telephone exchange 111 generates a received call 113 corresponding to the received call of the telephone number 112 . Preferably, the incoming call 113 may include a voice call and/or a video call.

Incidentally, the server 11 is an Internet phone server, and the Internet phone switch 111 is an IP telephone switchboard (IP PBX) well-known to those with ordinary knowledge in the technical field, and will not be added here. Repeat.

Wherein, the framework module 12 of the group is electrically connected to the VoIP switch 111 . Further, the architecture module 12 receives the incoming call 113 through the VoIP switch 111 . Next, the architecture module 12 generates a communication request signal 121 according to the received call 113 and transmits the communication request signal 121 to the plurality of communication devices 13 in the group.

Incidentally, the architecture module 12 can be implemented by hardware, software, or a combination of hardware and software. For example, the architecture module 12 can be configured as a box to connect to an VoIP switch in a wired or wireless manner. 111; alternatively, the framework module 12 may be an application program installed on a computer device, and the computer device is connected to the VoIP switch 111 in a wired or wireless manner.

Wherein, the plurality of communication devices 13 are held by each member of the group, and the plurality of communication devices are electrically connected to the framework module 12; by the way, each of the communication devices 13 includes a mobile phone, a tablet A computer, laptop or internet-connected digital watch. Moreover, the plurality of communication devices 13 can be electrically connected to the framework module 12 by means of, for example, a wireless local area network (eg, WIFI) or 4G, 5G, or the like. Wherein, each of the communication devices 13 receives the communication request signal 121 ; and the communication device 13 can display the communication request signal 121 (or a reminder message) through its display screen.

Incidentally, the framework module 12 may utilize one or a combination of push notification, short message service (SMS), enhanced message service (EMS), multimedia message service (MMS), instant messaging software, or a combination thereof to transmit The communication request signal 121 is sent to the plurality of communication devices 13 .

Further, when a member of the group sends a feedback signal 131 to the framework module 12 by using the communication device 13 held by the group, the framework module 12 transfers the received call 113 to feedback the The communication device 13 that returns the signal 131; in short, one of the members answered the call. In addition, in practical applications, when the architecture module 12 forwards the received call 113 to the communication device 13 that feeds back the feedback signal 131 , the received call 113 can be selectively not forwarded to subsequent feedback The communication device 13 of the feedback signal 131 .

The framework module 12 can be applied to a company unit or a family unit, and preferably, the framework module 12 is applied to a family unit; that is, the group can be a company unit or a family unit, and preferably The group may be a family unit, and the number of the plurality of communication devices 13 corresponds to the number of members in a family.

And the framework module 12 includes a registration module 122; therefore, members of the family can connect to the registration through their communication devices 13 or electronic devices such as mobile phones, tablet computers, notebook computers, and desktop computers. module 122 , so that each user of the communication device 13 can electrically connect the communication device 13 of the user to the framework module 12 through the registration module 122 . The communication device 13 is electrically connected to the framework module 12 by, for example, setting the respective phone numbers of the communication device 13 in the registration module 122 or in the instant messaging software of the user of each communication device 13 . The ID is set in the registration module 122 .

To sum up, the incoming call notification and transfer system of this creation can allow a group to use one phone number, and send the incoming call to the framework module through the Internet telephone switch, and the framework module will then send the call's The request is sent to the communication devices of various family members in a group such as a family unit and a transfer is effected. The call notification and forwarding system of this creation can improve the shortcomings of the traditional call system. For example, Internet phone numbers are all owned by individuals. If multiple individuals need to use them, they need to apply for Internet phone numbers separately. With the above configuration, even if family members are not at home and cannot answer the phone, they can still answer the phone through a communication device such as a smart phone, so as not to miss important calls or messages.

The above description is exemplary only, not limiting. Any equivalent modifications or changes that do not depart from the spirit and scope of this creation should be included in the scope of the appended patent application.

1: Call notification and transfer system 11: Server 111: Internet telephony switch 112: phone number 113: Received call 12: Architecture module 121: Communication request signal 122: Register Module 13: Communication device 131: Feedback signal

In order to illustrate the technical solutions of the present creation embodiment more clearly, the following briefly introduces the accompanying drawings that need to be used in the description of the present creation embodiment. Obviously, the accompanying drawings described below are only some embodiments of the present creation. For those with ordinary knowledge in the technical field to which the present creation belongs, other drawings can also be obtained based on these drawings. Figure 1 is a block diagram of the call notification and transfer system of the present creation. Figure 2 is a schematic diagram of the application of the call notification and transfer system of the present creation.

1: Call notification and transfer system

11: Server

111: Internet telephony switch

112: phone number

113: Received call

12: Architecture module

121: Communication request signal

122: Register Module

13: Communication device

131: Feedback signal

Claims (6)

An incoming call notification and transfer system, comprising a framework module belonging to a group and a plurality of communication devices, wherein the group system applies to a server for a phone number corresponding only to the group; The server includes an Internet Phone Exchange (IPPBX), and corresponds to the group's application to provide only the phone number corresponding to the group, and the IPPBX receives a call corresponding to the phone number and generates a call ; The framework module of the group is electrically connected to the Internet telephony switch, the framework module receives the incoming call through the Internet telephony exchange, and the framework module generates a communication request signal according to the incoming call and transmits the communication request signals to the plurality of communication devices in the group; The plurality of communication devices are held by each member of the group, the plurality of communication devices are electrically connected to the framework module, and each of the communication devices receives and displays the communication request signal; Wherein, when one of the communication devices returns a feedback signal to the framework module, the framework module transfers the incoming call to the communication device that feeds back the feedback signal. The incoming call notification and transfer system as claimed in claim 1, wherein the group is a family unit. The incoming call notification and transfer system as claimed in claim 1 or 2, wherein the framework module includes a registration module, and members of the group use the communication device and the registration module to communicate with the user's communication device It is electrically connected to the frame module or programmed in the frame module. The incoming call notification and transfer system as claimed in claim 1, wherein the architecture module utilizes push notification, short message service (SMS), enhanced message service (EMS), multimedia message service (MMS), instant messaging software one or a combination thereof to transmit the communication request signal to the plurality of communication devices. The incoming call notification and transfer system according to claim 1, wherein the incoming call includes a voice call and/or a video call. The incoming call notification and transfer system according to claim 1, wherein the communication device comprises a mobile phone, a tablet computer, a notebook computer or a digital watch that can be connected to the Internet.

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