TWM614832U - Financial queuing and trading system - Google Patents

Abstract

A financial queuing and trading system is provided. The system includes a queuing machine, a barcode machine, and a bank-side electronic device. The queuing machine and the barcode machine is installed at a location, and the barcode machine provides a barcode including a web-address. In response to receiving a plurality of operations, the queuing machine respectively provides a plurality of numbered tickets corresponding to the plurality of operations, wherein each of the plurality of numbered tickets includes a waiting number. A plurality of client-side electronic devices respectively retrieves the barcode to obtain the web-address, and use the web-address to respectively establishes a plurality of links with the bank-side electronic device. The bank-side electronic device respectively receives a plurality of transaction information from the plurality of client-side electronic devices through the plurality of links, and respectively creates a plurality of pre-fill transaction records corresponding to the plurality of transaction information.

Description

Financial Queuing and Trading System

This new creation is about a financial queuing and transaction system.

When the customer arrives at the place where the customer needs to line up for the procedures, after drawing the numbered ticket, the customer must wait until the waiting number on the numbered ticket is called before the procedure can be processed. Even if the customer uses the pre-filled web page to enter the transaction information that he wants to process while waiting, the current pre-filled web page usually requires the customer to enter the identity or mobile phone number for the service staff to search for the customer’s pre-filled information, so there is a customer Need to enter personal confidential information. Based on this, it is necessary to propose an improved financial queuing and transaction system.

This new creation provides a financial queuing and transaction system, which can improve the efficiency of handling procedures for customers who have arrived at the place for handling procedures.

The financial queuing and transaction system created by the new model includes a queuing number machine, a bar code machine and a bank-end electronic device. The queuing machine is set up at the location. The bar code machine is installed at the location, and the bar code machine provides a bar code including a website address. Wherein: in response to receiving multiple operations, the queuing number taking machine respectively provides multiple numbered tickets corresponding to the multiple operations, wherein each of the multiple numbered tickets includes a waiting number. A plurality of client electronic devices respectively retrieve the barcode to obtain a web address, and use the web address to establish a plurality of links with the bank-end electronic device respectively. The bank-end electronic device receives multiple transaction information from multiple client electronic devices through multiple connections, and creates multiple pre-filled transaction records corresponding to the multiple transaction information.

Based on the above, the financial queuing and transaction system created by the present invention can retrieve the web address of the pre-filled webpage using a barcode from the client electronic device, and the bank electronic device can receive the transaction information including the waiting number and location code from the client electronic device and create it Pre-fill transaction records. Therefore, the customer does not need to enter the identity or mobile phone number, but just enter the waiting number at the queuing site, and then enter the transaction information to be processed on the pre-filled webpage. After the waiting number is called, the service staff will search for the customer. Information filled in on the pre-filled page. Based on this, customers who have arrived at the queuing place can pre-fill in the transaction information they want to handle while waiting for the number to be called, and do not need to enter confidential information such as identification or mobile phone numbers, thereby improving the efficiency and security of the procedures.

In order to make the above-mentioned features and advantages of the new creation more obvious and understandable, the following specific examples are given in conjunction with the accompanying drawings to describe in detail as follows.

Fig. 1 is a schematic diagram of a financial queuing and transaction system 100 according to an embodiment of the present invention. Please refer to FIG. 1, the financial queuing and transaction system 100 includes a queuing number machine 110, a barcode machine 120 and a bank-side electronic device 130.

The queuing machine 110 is, for example, a machine that can display various information such as how many users are currently waiting on the spot, which users are currently going through the procedures with the counter staff, or the approximate waiting time required on the spot. The queuing number machine 110 may be installed in a specific location, such as a specific branch of a bank.

The barcode machine 120 can be installed in the aforementioned location together with the queuing machine 110, such as a specific branch of a bank. The barcode machine 120 can provide barcodes. For example, the barcode machine 120 may provide (display) a quick response code (Quick Response Code, QR Code). The barcode machine 120 can also provide (display) other barcodes, such as one-dimensional barcodes or three-dimensional barcodes, and the creation of the new model does not limit this.

The bank-end electronic device 130 may have a processing unit (such as a processor but not limited to this), a communication unit (such as various communication chips, mobile communication chips, Bluetooth chips, WiFi chips, etc. but not limited to this), and a storage unit ( For example: removable random access memory, flash memory, hard disk, etc. but not limited to these necessary components for running the bank-end electronic device 130. The bank-end electronic device 130 is, for example, a commonly used terminal device. For example, the bank-end electronic device 130 may include a desktop computer, a notebook computer, a personal digital assistant, a smart phone or a thin terminal, etc., with an IP address or an Internet connection. Functional equipment. The bank-end electronic device 130 can be installed in the aforementioned location (for example, a specific branch of a bank) together with the queuing machine 110 and the barcode machine 120, and used by the clerk of the bank branch. In another embodiment, the bank-end electronic device 130 may not be installed in the same place as the queuing number machine 110 and the barcode machine 120.

The client electronic device 200a, the client electronic device 200a, and the client electronic device 200c may have a processing unit (such as a processor but not limited to this), a communication unit (such as various communication chips, mobile communication chips, Bluetooth chips, WiFi chip, etc. but not limited to this) and storage unit (such as removable random access memory, flash memory, hard disk, etc. but not limited to this), etc. to run the client electronic device 200a, the client electronic device 200a and the client A necessary component of the end electronic device 200c. The client electronic device 200a, the client electronic device 200a, and the client electronic device 200c are, for example, commonly used terminal devices. For example, the client electronic device 200a, the client electronic device 200a, and the client electronic device 200c may include a desktop computer , Laptops, personal digital assistants, smart phones or thin terminals and other devices with IP addresses or networking functions.

The client electronic device 200a, the client electronic device 200a, and the client electronic device 200c can be used by different clients. For example, the client electronic device 200a can be used by the client a, the client electronic device 200b can be used by the client b, and the client The electronic device 200c can be used by the customer c. It should be noted that the number of client electronic devices in FIG. 1 is only for illustration, and the creation of the present invention is not limited to this.

In response to receiving a plurality of operations, the queuing number machine 110 may respectively provide a plurality of numbered tickets corresponding to the plurality of operations, wherein each of the plurality of numbered tickets includes a waiting number. For example, a customer a arriving at a specific branch of a bank can operate the queuing machine 110 to obtain a number ticket including the waiting number 1, and a customer b arriving at this specific branch can operate the queuing machine 110 to obtain a number including the waiting number 2. ticket.

The barcode provided by the barcode machine 120 may include a website address. For example, the quick response code provided by the barcode machine 120 may include a pre-filled web address. The pre-filled web page can be a web page that allows on-site customers who are waiting for the number to be called to enter transaction information in advance.

Multiple client electronic devices can respectively retrieve the barcode to obtain the aforementioned URL, and use the URL to establish multiple links with the bank electronic device 130 respectively. For example, the customer a can use the camera of the client electronic device 200a to scan the barcode provided by the barcode machine 120 to obtain a website address, and use the website address to establish a link with the bank electronic device 130. For example, the client electronic device 200a can display the obtained URL, and after the client a selects the URL, it establishes a link with the bank electronic device 130. On the other hand, the customer b can also use the camera of the client electronic device 200b to photograph the barcode provided by the barcode machine 120 to obtain a website address, and use the website address to establish a connection with the bank electronic device 130.

Fig. 2 is a schematic diagram of transaction information according to an embodiment of the creation of the present invention.

Here, the client electronic device 200a is taken as an example for description. The client electronic device 200a may have a display device 201a. The display device 201a may be a display including display and touch functions. After the client electronic device 200a uses the aforementioned URL to establish a connection with the bank electronic device 130, the display device 201a can display the screen of the pre-filled webpage as shown in FIG. 2.

Each of the foregoing multiple transaction information may include a waiting number 210 and a location code 220 corresponding to the location. For example, after the customer a using the client electronic device 200a operates the queuing machine 110 and obtains the waiting number on the number ticket, the customer a can start to input the transaction information to be filled in the pre-filled webpage. The customer a can input the waiting number into the waiting number 210 shown in FIG. 2 through the display device 201a of the client electronic device 200a. On the other hand, the location code 220 may be a location code corresponding to the location (installed by the queuing machine 110 and the barcode machine 120). It should be noted that the location code 220 may not need to be manually input by the customer, but after the client electronic device 200a uses the aforementioned URL to establish a connection with the bank electronic device 130, it is automatically displayed on the display device 201a.

The pre-filled webpage corresponding to the aforementioned URL can be associated with the aforementioned location. For example, the service staff at location 1 can use the bank-end electronic device 130 to create a pre-filled web page 1 corresponding to location 1 (that is, this pre-filled web page 1 is a pre-filled web page set for location 1), and the barcode provided by the barcode machine 120 Include the URL of this pre-filled page 1. Therefore, after the client electronic device 200a uses the URL of the pre-filled webpage associated with location 1 to establish a link with the bank electronic device 130, the client electronic device 200a can automatically display the location code 220 on the display device 201a as shown in FIG. (That is, the location code is "01").

Fig. 3 is a schematic diagram of transaction information according to another embodiment of the creation of the present invention. Fig. 4 is a schematic diagram of transaction information according to another embodiment of the creation of the present invention.

Please refer to Figure 2, Figure 3 and Figure 4 at the same time.

Each of the aforementioned multiple transaction information may include transaction type 310 and transaction data 410. For example, after the customer using the client electronic device 200a inputs the waiting number (on the number ticket) into the waiting number 210 shown in FIG. 2, the display device 201a may display the screen as shown in FIG. 3 for use of the client The customer a of the electronic device 200a selects the transaction type 310. After the transaction type 310 is selected, the display device 201a can display the screen as shown in FIG. 4 for the customer a who uses the client electronic device 200a to set the transaction data 410.

After the transaction information is set as shown in FIGS. 2 to 4, the client electronic device 200a can transmit the transaction information to the bank electronic device 130 through the connection established with the bank electronic device 130.

The bank electronic device 130 can receive multiple transaction information from multiple client electronic devices (the client electronic device 200a, the client electronic device 200b, and the client electronic device 200c) through multiple links. For example, the bank electronic device 130 may receive transaction information from the client electronic device 200a through the aforementioned link, where the transaction information may include a waiting number 210, a location code 220 corresponding to a location, a transaction type 310, and transaction information 410.

The bank electronic device 130 can respectively create a plurality of pre-filled transaction records corresponding to a plurality of transaction information. For example, after the bank-end electronic device 130 receives the transaction information from the client electronic device 200a, the bank-end electronic device 130 can create a pre-filled transaction record corresponding to the transaction information.

Each of the plurality of pre-filled transaction records created by the bank electronic device 130 may include a waiting number and a location code.

Each of the multiple pre-filled transaction records created by the bank-end electronic device 130 may include transaction types and transaction data.

In other words, since the transaction information received from the client electronic device 200a may include the waiting number 210, the location code 220 corresponding to the location, the transaction type 310, and the transaction data 410, the bank-end electronic device 130 creates the corresponding transaction information The pre-filled transaction record may also include the waiting number 210, the location code 220 corresponding to the location, the transaction type 310, and the transaction information 410.

After creating multiple pre-filled transaction records corresponding to multiple transaction information, the bank-end electronic device 130 can store each of the multiple pre-filled transaction records in the storage medium of the bank-end electronic device 130 (not shown in the figure). ).

The bank-end electronic device 130 may include an input and output device (not shown in the figure). The bank electronic device 130 can receive the pre-filled transaction record to be searched through the input and output device. For example, a bank clerk using the bank-end electronic device 130 can input the pre-filled transaction record that he wants to retrieve through the input and output device.

To search for pre-filled transaction records, you can include the waiting number to be searched and the code of the location to be searched.

In response to receiving the pre-filled transaction record to be searched, the bank-end electronic device 130 may obtain the target pre-filled transaction record matching the pre-filled transaction record to be searched from the storage medium, wherein the target pre-filled transaction record is the aforementioned multiple pre-filled transaction records One of them.

If the search waiting number matches the target waiting number of the target pre-filled transaction record, and if the search location code matches the target location code of the target pre-filled transaction record, the bank-side electronic device 130 can determine that the target pre-filled transaction record matches the desired Search for pre-filled transaction records. In other words, the bank-side electronic device 130 can find the target pre-filled transaction record from the multiple pre-filled transaction records in the storage medium, where the target pre-filled transaction record includes the same target waiting number as the waiting number to be searched, and the target The pre-filled transaction record includes the target location code that is the same as the location code to be searched.

FIG. 5 is a schematic diagram of a financial queuing and transaction system 500 according to another embodiment of the present invention.

The financial queuing and transaction system 500 may include a queuing number machine 110a and a barcode machine 120a set at location 1, a queuing number machine 110b and a barcode machine 120b set at location 2, and a queuing number machine 110c and a barcode set at location 3机120c. The number of locations and the number of client electronic devices in Figure 5 are for illustration only, and the creation of the new model does not limit this

As shown in FIG. 5, the bank-end electronic device 130 may not need to be installed at location 1, location 2, or location 3. For example, if location 1, location 2, and location 3 are three branches of the bank, the bank-end electronic device 130 can be set in locations other than the three branches, such as the bank's head office or a centrally controlled area.

As described in the foregoing embodiment, the pre-filled webpages corresponding to the URLs included in the barcodes provided by the barcode printers 120a to 120c can be associated with locations. For example, in the barcode provided by the barcode machine 120a set in location 1, the pre-filled web page 1 corresponding to the included URL 1 can be associated with location 1 (ie, the pre-filled web page 1 is a pre-filled web page set for location 1) . Among the barcodes provided by the barcode machine 120b installed in the location 2, the pre-filled web page 2 corresponding to the included URL 2 can be associated with the location 2 (that is, the pre-filled web page 2 is a pre-filled web page set for the location 2). Among the barcodes provided by the barcode machine 120c installed in the location 3, the pre-filled web page 3 corresponding to the included URL 3 can be associated with the location 3 (that is, the pre-filled web page 3 is a pre-filled web page set for the location 3). When different customers using different client electronic devices arrive at different (or the same) locations as shown in FIG. 5, the bank-end electronic devices 130 set outside the three branch locations can also be as described in the previous embodiment In this way, a plurality of client electronic devices respectively receive a plurality of transaction information, and respectively create a plurality of pre-filled transaction records corresponding to the plurality of transaction information. Further, the bank-end electronic device 130 can also obtain the target pre-filled transaction record matching the pre-filled transaction record to be searched by using the method described in the foregoing embodiment.

In summary, the financial queuing and transaction system created by the present invention can retrieve the web address of the pre-filled webpage using a barcode from the client electronic device, and the bank electronic device can receive transaction information including waiting number and location code by the client electronic device. And create pre-filled transaction records. Therefore, the customer does not need to enter the identity or mobile phone number, but just enter the waiting number at the queuing site, and then enter the transaction information to be processed on the pre-filled webpage. After the waiting number is called, the service staff will search for the customer. Information filled in on the pre-filled page. Based on this, customers who have arrived at the queuing place can pre-fill in the transaction information they want to handle while waiting for the number to be called, and do not need to enter confidential information such as identification or mobile phone numbers, thereby improving the efficiency and security of the procedures.

Although the creation of this new type has been disclosed in the above embodiments, it is not intended to limit the creation of this new type. Anyone with ordinary knowledge in the technical field can make some changes and changes without departing from the spirit and scope of the creation of the new type. Retouching, therefore, the scope of protection for the creation of this new model shall be subject to the scope of the attached patent application.

100, 500: Financial queuing and trading system 110, 110a, 110b, 110c: queuing number machine 120, 120a, 120b, 120c: barcode machine 130: Bank-side electronic device 200a, 200b, 200c: client electronic device 201a: display device 210: waiting number 220: Location code 310: Transaction Type 410: Transaction Information

Fig. 1 is a schematic diagram of a financial queuing and transaction system according to an embodiment of the invention. Fig. 2 is a schematic diagram of transaction information according to an embodiment of the creation of the present invention. Fig. 3 is a schematic diagram of transaction information according to another embodiment of the creation of the present invention. Fig. 4 is a schematic diagram of transaction information according to another embodiment of the creation of the present invention. Fig. 5 is a schematic diagram of a financial queuing and transaction system according to another embodiment of the present invention.

100: Financial Queuing and Trading System

110: queuing number machine

120: Barcode machine

130: Bank-side electronic device

200a, 200b, 200c: client electronic device

Claims (5)

A financial queuing and transaction system, including: A number machine in a line, set up in one place; A bar code machine installed at the location, and the bar code machine provides a code including a web address; and A bank-side electronic device, including: In response to receiving a plurality of operations, the queuing number machine respectively provides a plurality of numbered tickets corresponding to the plurality of operations, wherein each of the plurality of numbered tickets includes a waiting number, A plurality of client electronic devices respectively retrieve the barcode to obtain the URL, and use the URL to establish a plurality of links with the bank electronic device, respectively, The bank-end electronic device receives a plurality of transaction information from the plurality of client electronic devices through the plurality of links, and respectively creates a plurality of pre-filled transaction records corresponding to the plurality of transaction information. The financial queuing and transaction system according to claim 1, wherein each of the plurality of transaction information includes the waiting number and a location code corresponding to the location, wherein each of the plurality of pre-filled transaction records One includes the waiting number and the location code. The financial queuing and transaction system according to claim 1, wherein the bank-end electronic device stores each of the plurality of pre-filled transaction records in a storage medium of the bank-end electronic device, wherein the bank The terminal electronic device includes an input and output device, wherein the bank terminal electronic device receives a pre-filled transaction record to be searched through the input and output device, wherein In response to receiving the pre-filled transaction record to be searched, the bank-end electronic device obtains a target pre-filled transaction record matching the pre-filled transaction record to be searched from the storage medium, wherein the target pre-filled transaction record The record is one of the multiple pre-filled transaction records. The financial queuing and transaction system according to claim 3, wherein the pre-filled transaction record to be searched includes a waiting number to be searched and a location code to be searched, wherein if the waiting number to be searched matches the target pre-filled A target waiting number of the transaction record, and if the location code to be searched matches a target location code of the target pre-filled transaction record, the bank-side electronic device determines that the target pre-filled transaction record matches the desired Search for pre-filled transaction records. The financial queuing and transaction system according to claim 1, wherein each of the plurality of transaction information includes a transaction type and a transaction data, wherein each of the plurality of pre-filled transaction records includes the transaction type and The transaction information.

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