TWM593035U - Remote intelligent ordering system - Google Patents

Abstract

A remote smart meal ordering system includes: a consumer smart device with a consumer system that provides consumers with a meal ordering function; at least one server terminal device with a server system that the server system receives And processing the message data from the consumer smart device; and a cloud server, electrically connected to the consumer smart device and the server terminal device, respectively, for transmitting, receiving, executing and storing the consumer smart device and Message streams between the server terminal devices, and the cloud server has at least one electronic form.

Description

Remote smart ordering system

The present invention relates to a meal ordering system, especially a remote smart meal ordering system.

At present, due to the development of the Internet and the exhibition of smart phones, the way of ordering meals has changed from early phone reservations or ordering, to direct booking or ordering through computers or smart phones. There is no need to directly contact the store staff, which not only saves store personnel Cost and work efficiency, but also improve the convenience of consumers to order food, you can always find the desired restaurant and use the computer or smart phone to make online reservations or order directly.

Conventional technology M470989 provides a mobile customized ordering system, including an ordering device including an input unit receiving a recommended ordering information and a panel unit displaying the recommended ordering information, a cloud server device and a customer management The servo device mainly provides the management and listing of the consumer's history menu to facilitate the next order.

Conventional technology M434271 provides a cloud restaurant ordering system, which is installed in a cloud remote host for electronic communication devices of consumers and restaurant merchants to connect through the Internet, mainly providing low-cost equipment ordering methods.

Conventional Technology Publication No. 201413627 provides an online ordering system and an online ordering method, which mainly provides a service range that can be set by the store to facilitate consumers to order the order.

However, in the above-mentioned conventional technologies, when consumers use the Internet (online) to order meals, none of the following functions are provided, which is likely to cause inconvenience and trouble for consumers and service providers. For example, it does not have the function of directly prompting to limit the time for ordering food. It is easy to cause consumers to find that the limited time has passed after ordering food, which causes problems such as wasting time or the inability of the store to provide the current ordering service. Furthermore, it does not provide the function of receiving e-coupons provided by other stores after checkout, which cannot stimulate consumers to go to other stores on the same ordering platform to reduce the exposure and attractiveness of mutual marketing advertisements. In addition, these conventional technologies do not provide consumers with an order detail that is automatically generated and stored on the consumer's own cloud server after ordering food for easy review. Moreover, these conventional meal ordering systems or methods do not update the order status at any time, so that consumers can refer to them at any time, which is convenient for consumers to arrange meal times.

In addition, the above technology is more suitable for restaurant-type stores, but it is not convenient for general roadside stalls and snack bars. Since the roadside stalls or snack bars do not have appropriate places and spaces for installing related hardware equipment, in summary, so Need to be improved.

One purpose of the new model is to provide a remote intelligent meal ordering system and provide a mechanism for judging whether the meal ordering time is appropriate.

Another object of the present invention is to provide a remote smart meal ordering system that provides consumers with automatic electronic coupons after completing a meal order.

Another object of the present invention is to provide a remote intelligent ordering system to provide consumers with an updated status of order progress.

In order to achieve the above and other objectives, the remote smart meal ordering system of the present invention includes in one embodiment: a consumer smart device with a consumer system that provides consumers with a meal ordering function; at least one server terminal The device has a server system that receives and processes the message data from the consumer smart device; and a cloud server that is electrically connected to the consumer smart device and the server terminal device, respectively, for Transmitting, receiving, executing and storing message streams between the consumer smart device and the server terminal device, and the cloud server has at least one electronic form.

In some embodiments of the present invention, it includes: providing an operation screen for the consumer to log in and operate on a smart device; providing at least one store menu for the consumer to click on; providing the dining method provided by the store for consumption Click to select; according to the dining method selected by the consumer, provide a dining time option for the consumer to choose; determine whether the dining time selected by the consumer meets the time limit requirements of the restaurant to provide the dining method; if the consumer chooses the dining time To meet the time limit requirements of the restaurant’s dining method, a menu is provided for consumers to order; when the consumer orders, the content and amount of a meal is displayed for the consumer to confirm; an input screen is provided for the consumer to fill in the information required for ordering ; Sending the ordering data to a cloud server through the smart device; the cloud server communicates data with a terminal device of the store, the terminal device returns a reply message to the cloud server, the cloud server will The reply message is sent to the smart device; and the content of the reply message is judged, and if the reply message is judged to be a successful meal order, the message of completing the meal order is displayed.

In some embodiments of the present invention, if it is judged that the selected meal time does not meet the time limit requirement of the dining method provided by the store, then return to select another meal time, dining method or select the store for the subsequent order procedure .

In some embodiments of the present invention, if it is determined that the reply message is unsuccessful ordering, it indicates that the ordering fails, and then checks the cause of the failure and executes an order failure corresponding step to perform the subsequent ordering process or end the ordering.

In some embodiments of the present invention, the step corresponding to the order failure includes re-sending the order information to a cloud server, re-providing at least one store menu for the consumer to click or end the order process.

In some embodiments of the present invention, the dining method includes in-store dining, take-away meals, and delivery services.

In some embodiments of the present invention, when it is determined that the reply message is that the meal reservation is successful, it further includes sending a discount message to the smart device.

In some embodiments of the present invention, the content of the discount message includes electronic coupons of the store or other stores.

In some embodiments of the present invention, it further includes providing the terminal device to wait for store personnel to update the order supply status, and transmitting the order supply status information to the smart device through the cloud server.

In some embodiments of the present invention, the electronic form further includes a server number, a consumer number, an order date, or coupon information.

FIG. 1 is a schematic diagram of an embodiment of a new-type remote smart meal ordering method, please refer to FIG. 1. The remote smart ordering method is executed in the remote smart ordering system of the present invention. The remote smart ordering system includes a consumer smart device, at least one server terminal device and a cloud server. The consumer smart device has a consumer system. The server terminal device has a server system, and the cloud server has at least one electronic form. The remote smart meal ordering method includes: a login step S1, providing an operation screen for the consumer to log in and operate on a smart device, and consume The user performs the login step S1 through the consumer smart device to log in to the remote smart meal ordering system.

In the store selection step S2, at least one store menu is provided for the consumer to select, and the consumer can select a store for consumption according to his preference.

Dining method selection step S3, providing the dining method provided by the store for consumers to select, for example, consumers can choose in-store dining or take-out meals, due to the operations required for in-store dining, take-out and take-out services The time is slightly different, so the consumer can inform the store of the dining method to be selected through the dining method selection step S3, which is convenient for the store to prepare more efficiently.

In the dining time selection step S4, according to the dining method selected by the consumer, a dining time option is provided for the consumer to choose. In this step S4, the consumer selects the dining time by himself. The dining time mentioned here is not just referring to being in the store. The designated time for meals also includes the time for taking out meals or the time for delivery services, and due to the different dining methods (in-store dining, take-out or delivery service), the operations required for the store The time is also different, so a special time management mechanism is needed to ensure that the current order can be established, to avoid the situation of completing the meal too early and losing the flavor or letting the customer wait too long.

Consumption mode suitability judging step S5, judging whether the dining time selected by the consumer meets the time limit requirement of the dining method provided by the store, this step S5 is to judge whether the consumer from selecting the store, selecting the dining method to selecting the dining time conforms to the The restaurant’s meal service mechanism, for example, if a consumer chooses a restaurant A and chooses to eat in the store at 6 pm that day, and the restaurant in a restaurant A needs to log in and submit an order three hours before the designated meal time For the meal supply operation, if the consumer's login time is two o'clock in the afternoon, the consumption mode suitability judgment step S5 will determine that the time limit is met, so a menu selection step S6 will be performed to provide a menu for the consumer to order selected.

In addition, if the consumer chooses a certain B store and chooses to take out the meal at 5:00 pm on the same day, the take out meal of a certain B store must log in and submit the order one hour before the designated meal time (meal picking time) before the meal supply operation can be performed If the consumer's login time is 3 pm, the consumption mode suitability judgment step S5 will determine that the time limit is met, as a result, a menu selection step S6 will be performed to provide a menu for the consumer to click.

If a consumer chooses a certain restaurant and chooses to eat at the restaurant at 7 pm on the same day, the dining in the restaurant of a certain restaurant should log in and submit the order two hours before the designated meal time before the meal supply operation can be carried out. When the login time is 6 pm, the consumption mode suitability judgment step S5 will determine that the time limit requirement is not met, so the menu selection step S6 will not be performed, but return to step S4 to select a new meal time or return to step S3 chooses a new dining method. However, when the choices (dining time and dining method) provided by a certain C store at the current time cannot satisfy the consumer, it will return to step S2 to provide a store menu for the consumer to select another store for consumption.

When the time limit requirements of step S5 are met, menu selection step S6 is performed to provide the content of the meal required by the consumer to select, and after completion, the order result display step S7 is performed to display a meal order content and amount for the consumer to confirm. The content of the meal order includes the name of the dish, the quantity, the amount of sauces, the dining method, the meal time, etc.

In the data input step S8, an input screen is provided for the consumer to fill in the information required for ordering food, such as the consumer's name, phone number, payment method, etc. After the consumer completes the step S8, the order data is transmitted through the order transmission step S9 Go to the cloud server, convert the order content through the cloud server, and record it on the electronic form again.

In the order synchronization step S10, the server terminal device continues to perform signal connection with the cloud server. When the electronic form is updated, the server terminal device is notified to read the content of the electronic form for the store staff to prepare the order content , And the server terminal device returns a reply message to the cloud server, and the cloud server notifies the consumer smart device to read the reply message, where the reply message includes the content of whether the meal reservation is successful.

In order confirmation step S11, after the consumer smart device reads the content of the reply message, if it is judged that the reply message is a successful meal order, the message of completing the meal order is displayed, and the consumer can proceed with the selected meal method at the selected time, for example The estimated distance between the location and the store is for dining or takeout, etc., or waiting for the store to deliver meals.

If it is determined that the meal ordering fails, the reason for the failure is confirmed and an order failure corresponding step S12 is executed, wherein the order failure corresponding step S12 includes re-sending the meal ordering data to the cloud server and re-providing at least one store menu for consumers Click or end the ordering process. When the order signal fails due to unstable network signals or other system problems, the order information can be sent to the cloud server again to confirm the order again and prevent the order information between the store and the consumer from being wrong. If the store can no longer accept the service of the order content at the moment, the store staff will return the message that the order cannot be accepted in the reply message through the terminal of the server, so it is determined that the order has failed and the consumer is requested Re-select the services of other stores. If the above two methods cannot be executed, it may be a problem on other systems, so the service cannot be provided, so the ordering process is ended directly.

FIG. 2 is a schematic diagram of another embodiment of the new-type remote smart meal ordering system, please refer to FIG. 2. Preferably, the present invention further includes a preferential message transmission step S13. When the meal reservation is successful, the preferential message transmission step S13 transmits a preferential message to the consumer smart device, wherein the content of the preferential message includes the store or other stores The e-coupon, which provides the consumer with more preferential information content, can stimulate their willingness to consume again or to other stores to improve the efficiency of the new type of use.

FIG. 3 is a schematic diagram of another embodiment of the new-type remote smart meal ordering system. Please refer to FIG. 3. Preferably, the present invention further includes a meal order supply status update step S14. When the meal order is successful, the server terminal device waits for the store staff to update the meal order supply status, for example, in preparation, in preparation, and is about to be completed, and supplies the meal order Status information is sent to the consumer smart device through the cloud server, so that consumers can easily understand the status of the order at any time.

FIG. 4 is a schematic structural diagram of an embodiment of a new-type remote intelligent meal ordering system, please refer to FIG. 4. The remote smart meal ordering system of the present invention includes a consumer smart device 10, at least one server terminal device 20 and a cloud server 30. The consumer smart device 10 has a consumer system (not shown) and the server terminal device 20 has a server system (not shown), the cloud server 30 has at least one electronic form 31, wherein the consumer smart device 10 may be a smartphone or a tablet computer, through the consumer system, consumers can pass Ordering food via the Internet, where the consumer system is a software with functions such as image display, form selection and text input.

The server terminal device 20 can be a smart phone or a tablet computer. Through the server system, the server can receive orders through the Internet by ordering. The server system is an image display, form selection and text. Software for input and other functions.

The cloud server 30 may be a cloud hard drive, such as a Google hard drive, and the electronic form 31 may be a Google form. Through the consumer system and the server system, the electronic form 31 is digitally linked and data integrated with the electronic form 31 to consume The data entered by the consumer or the store personnel on the consumer system and the server system is transmitted through the electronic form 31. Since the system does not require additional expensive hardware equipment, only a smartphone or tablet computer It can be operated and executed, which is especially suitable for snack shops, street vendors and other stores. It does not need to build a high-cost ordering system, especially roadside vendors. For the take-out or delivery service, this new model can provide consumers with convenient and practical Ordering system.

Preferably, the electronic form 31 further includes a server number, a consumer number, an order date, or a coupon information. Since the cloud server 30 may contain orders from many stores, and a certain store may also have orders from different consumers, the electronic form 31 can be processed through the server number, the consumer number, and the order date Apart from this, the meal order content will be integrated and updated according to the aforementioned specific number or date and the corresponding electronic form 31, so that the consumer system and the server system can correspond to the same electronic form 31.

The above-mentioned embodiments are only to illustrate the technical ideas and features of the new model, and its purpose is to enable those who are familiar with this skill to understand the content of the new model and implement it accordingly, but the patent scope of the new model cannot be limited by this Any changes or modifications made in accordance with the spirit of the new model and the contents of the description shall be covered by the patent scope of the new model.

10: Consumer smart devices

20: server terminal device

30: Cloud server

31: Electronic form

FIG. 1 is a schematic diagram of an embodiment of a new-type remote smart meal ordering system; FIG. 2 is a schematic diagram of another embodiment of the new-type remote smart meal ordering system; FIG. 3 is a schematic diagram of another embodiment of a new-type remote smart meal ordering system; FIG. 4 is a schematic structural diagram of an embodiment of a new-type remote intelligent meal ordering system.

10: Consumer smart devices

20: server terminal device

30: Cloud server

31: Electronic form

Claims (8)

A remote smart meal ordering system includes: a consumer smart device with a consumer system that provides consumers with a meal ordering function; at least one server terminal device with a server system that the server system receives And processing the message data from the consumer smart device; and a cloud server, electrically connected to the consumer smart device and the server terminal device, respectively, for transmitting, receiving, executing and storing the consumer smart device and Message streams between the server terminal devices, and the cloud server has at least one electronic form. The remote smart meal ordering system as described in item 1 of the patent application scope, wherein the electronic form further includes a server number, a consumer number, an order date, or a coupon information. The remote smart meal ordering system as described in item 1 of the patent application scope, wherein the remote smart meal ordering system executes a remote smart meal ordering method, including: providing an operation screen for consumers to log in and operate on a smart device; Provide at least one store menu for consumers to select; according to a dining time selection step, provide the dining method provided by the store for consumers to select, the dining method includes in-store dining, take-out meals and delivery services, each Each dining method has a time limit requirement. According to the dining method selected by the consumer, a dining time option is provided for consumers to choose; According to a step of judging the suitability of consumption mode, it is judged whether the dining time selected by the consumer meets the time limit requirement of the dining method provided by the store. When the consumer selects the dining method, if the dining time meets the time limit of the dining method If requested, a menu is provided for consumers to order. If it is judged that the selected dining time does not meet the time limit requirement of the dining method provided by the store, then it returns to the dining time selection step, selects the dining time and selects the dining method Or select a store; after the consumer orders, display the content and amount of the meal for the consumer to confirm; provide an input screen for the consumer to fill in the information required for ordering; send the ordering data to a cloud server through the smart device ; The cloud server communicates data with a terminal device of the store, the terminal device returns a reply message to the cloud server, and the cloud server sends the reply message to the smart device; and determine the content of the reply message If it is judged that the reply message is that the meal order is successful, the message of completing meal order is displayed. The remote smart meal ordering system as described in item 3 of the patent application scope, wherein if it is judged that the reply message is that the meal ordering is unsuccessful, it indicates that the meal ordering fails, and then checks the cause of the failure and executes an order failure corresponding step. The remote smart meal ordering system as described in item 4 of the patent application scope, wherein the step corresponding to the failure of the order includes re-sending the meal ordering data to the cloud server, re-providing at least one store menu for consumers to click or end the meal ordering Process. The remote intelligent meal ordering system as described in item 3 of the patent application scope, wherein, after judging that the reply message is that the meal order is successful, it further includes sending a preferential message to the smart device. For example, the remote smart meal ordering system described in item 6 of the patent scope, wherein the content of the preferential message includes the electronic coupon of the store or other stores. The remote smart meal ordering system as described in item 3 of the patent application scope, further includes providing the terminal device to wait for store personnel to update the order supply status, and transmitting the order supply status information to the smart device through the cloud server.

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