TWM560629U - Integrated settlement media system - Google Patents

Integrated settlement media system Download PDF

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Publication number
TWM560629U
TWM560629U TW107200498U TW107200498U TWM560629U TW M560629 U TWM560629 U TW M560629U TW 107200498 U TW107200498 U TW 107200498U TW 107200498 U TW107200498 U TW 107200498U TW M560629 U TWM560629 U TW M560629U
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Taiwan
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checkout
module
customer
terminal
commerce platform
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TW107200498U
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Chinese (zh)
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Cong-Yuan Cai
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Cheng Guo Media Tech Limited By Share Ltd
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Priority to TW107200498U priority Critical patent/TWM560629U/en
Priority to JP2018000670U priority patent/JP3216539U/en
Publication of TWM560629U publication Critical patent/TWM560629U/en

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Abstract

本創作提供一種整合結帳媒體系統,包括:一顧客辨識模組;一電子商務平台;一用以輸入和/或輸出該電子商務平台資訊的終端機;一伺服器,其可得一顧客屬性資料,並依據該顧客屬性資料提供該電子商務平台之指定銷售訊息;及一結帳模組,其可整合實體銷售及該電子商務平台之交易進行結帳;其中該終端機、該結帳模組及該顧客辨識模組是設於一實體銷售通路,且該顧客辨識模組、該電子商務平台、該終端機及該結帳模組經通訊網路連接至該伺服器。本創作兼具特殊媒體系統及虛實整合結帳系統,不僅吸引消費者注意且提供更為便利的結帳交易方式。 The present invention provides an integrated checkout media system, comprising: a customer identification module; an e-commerce platform; a terminal for inputting and/or outputting information of the e-commerce platform; and a server for obtaining a customer attribute And providing a specified sales message of the e-commerce platform according to the customer attribute data; and a checkout module, which can integrate the entity sales and the transaction of the e-commerce platform to perform checkout; wherein the terminal machine, the checkout module The group and the customer identification module are disposed in a physical sales channel, and the customer identification module, the e-commerce platform, the terminal, and the checkout module are connected to the server via a communication network. This creation combines a special media system with a virtual and integrated checkout system that not only attracts consumers' attention but also provides a more convenient way to checkout transactions.

Description

整合結帳媒體系統 Integrated checkout media system

本創作係關於一種可整合電子商務及實體銷售通路之虛實整合結帳系統,特別係關於一種兼具電子商務行銷媒體與虛實整合結帳系統的整合結帳媒體系統。 This creation is about a virtual and integrated checkout system that integrates e-commerce and physical sales channels, especially for an integrated checkout media system that combines e-commerce marketing media with a virtual and integrated checkout system.

隨著科技與網路的快速發展,人們對於利用電子化科技進行交易的電子商務(電商)模式越趨習慣與依賴,逐漸形成一種虛擬的販售通路,且電商不需要大量庫存及店租等管理成本,產品銷售價格通常較為優惠,此外,網路無國界的特色也提供消費者不受時、地、物限制的便利購物管道。然而,電商提供的商品內容數以萬千,這些數位商品如何吸引消費者的目光將成為推進消費的成功關鍵。 With the rapid development of technology and the Internet, the e-commerce (e-commerce) model that uses electronic technology to trade has become more accustomed and dependent, and gradually forms a virtual sales channel, and e-commerce does not require a large inventory and stores. Management costs such as renting, product sales prices are usually more favorable, in addition, the characteristics of the Internet without borders also provide consumers with convenient shopping channels that are not restricted by time, place and object. However, e-commerce offers thousands of items of goods, and how these digital products attract consumers' attention will be the key to success in promoting consumption.

相對地,在普遍認為電商為未來趨勢的潮流之下,實體販售通路雖面臨人潮流失與租金壓力,但實體販售通路提供的商品實際接觸與行銷互動是虛擬販售通路難以取代的。然而,前述優勢也受限於空間大小與人事、物流成本等因素,於店面或展示空間中能夠提供的產品數量以及產品更新的速度有所限制。 In contrast, under the trend that e-commerce is generally considered to be the trend of the future, the physical sales channel faces the pressure of people and the rent pressure. However, the actual contact and marketing interaction of the goods provided by the physical sales channel is difficult to replace with the virtual sales channel. However, the aforementioned advantages are also limited by factors such as space size and personnel, logistics costs, etc., and the number of products that can be provided in the storefront or display space and the speed of product update are limited.

因此,為促進顧客的消費慾望,並結合電子商務與實體販售兩種通路的優勢,目前較常見的虛實整合消費模式為實體通路轉戰網路, 即以經營實體通路搭配B2C(Business to Consumer)電子商務的模式,另外,實體通路企業與電商企業間的購併、策略聯盟或是簽屬實體銷售的網路獨家代理等方式亦為常見。在虛實整合銷售模式下,實體通路的物流支援可彌補電商網站經營的不足,實體通路也可最大化利用店面優勢擴展財源,此般雙贏的商業模式將成為未來主流消費模式。 Therefore, in order to promote customers' desire for consumption and combine the advantages of e-commerce and physical sales, the more common virtual and real consumption mode is the physical channel to the war network. That is to say, the business entity channel is matched with the B2C (Business to Consumer) e-commerce model. In addition, the merger between the entity channel enterprise and the e-commerce enterprise, the strategic alliance or the network exclusive agent sold by the signing entity is also common. Under the virtual and integrated sales model, the logistics support of the physical channel can make up for the shortage of e-commerce website operation, and the physical channel can also maximize the use of storefront advantages to expand financial resources. Such a win-win business model will become the mainstream consumption mode in the future.

對於虛實整合銷售模式,在短時間內吸引消費者的目光以及便利的交易過程是促進消費的主要關鍵。故目前市場上亟需一種提供消費者有共鳴的促銷內容,吸引消費者參與市場與其互動後,並可快速進行結帳交易的創作。 For the virtual and real integrated sales model, attracting consumers' eyes and facilitating the transaction process in a short period of time is the main key to promoting consumption. Therefore, there is a need in the market for a promotional content that provides consumers with resonance, to attract consumers to participate in the market and interact with them, and to quickly create checkout transactions.

為解決上述問題,本創作之主要目的在於提供一種整合結帳媒體系統,包括:一顧客辨識模組,包括一用以擷取顧客特徵之顧客資訊擷取模組、一用以偵測特定區域之顧客藉以啟動該顧客資訊擷取模組進行資訊擷取之偵測裝置及一資料處理模組;一電子商務平台;一終端機,經通訊網路與該電子商務平台連線,用以輸入和/或輸出該電子商務平台資訊;一伺服器,其中該伺服器根據從該顧客辨識模組獲取之資訊進行分析而獲取一顧客屬性資料,並依據該顧客屬性資料提供該電子商務平台之指定銷售訊息,將該指定銷售訊息輸出於該終端機;及一結帳模組,該結帳模組可整合實體銷售及該電子商務平台之交易進行結帳,並將交易結果回傳該伺服器;其中,該終端機、該結帳模組及該顧客辨識模組是設於一實體銷售通路,且該顧客辨識模組、該電子商務平台、該終端機及該結帳模組經通訊網路連接至該伺服器。 In order to solve the above problems, the main purpose of the present invention is to provide an integrated checkout media system, including: a customer identification module, including a customer information capture module for capturing customer characteristics, and a method for detecting a specific area. The customer activates the customer information capture module to detect the information capture device and a data processing module; an e-commerce platform; a terminal device connected to the e-commerce platform via a communication network for inputting and And outputting the e-commerce platform information; a server, wherein the server obtains a customer attribute data according to the information obtained from the customer identification module, and provides the designated sales of the e-commerce platform according to the customer attribute data. a message, outputting the designated sales message to the terminal; and a checkout module, the checkout module can integrate the entity sales and the transaction of the e-commerce platform to perform checkout, and return the transaction result to the server; The terminal, the checkout module and the customer identification module are disposed in a physical sales channel, and the customer identification module, the e-commerce The platform, the terminal, and the checkout module are connected to the server via a communication network.

於一較佳實施例中,其中該顧客特徵係選自由臉部、身形、語音及行為所組成之群組。 In a preferred embodiment, the customer feature is selected from the group consisting of face, body shape, voice, and behavior.

於一較佳實施例中,該顧客辨識模組是一種人臉辨識模組。 In a preferred embodiment, the customer identification module is a face recognition module.

於一較佳實施例中,該終端機可供顧客進行該電子商務平台之即時雙向互動。 In a preferred embodiment, the terminal is available for the customer to perform an instant two-way interaction of the e-commerce platform.

於一較佳實施例中,該伺服器可進一步分析該指定銷售訊息及前述雙向互動之結果,並將前述結果連結並儲存至該顧客屬性資料。 In a preferred embodiment, the server may further analyze the specified sales message and the result of the two-way interaction, and link and store the foregoing result to the customer attribute data.

於一較佳實施例中,該伺服器優先依據預存之該顧客屬性資料提供該電子商務平台之銷售訊息並輸出於該終端機。 In a preferred embodiment, the server preferentially provides the sales information of the e-commerce platform according to the pre-stored customer attribute data and outputs the same to the terminal.

於一較佳實施例中,該指定銷售訊息包括一該結帳模組可辨識之結帳代碼、條碼或憑證。 In a preferred embodiment, the designated sales message includes a checkout code, barcode or voucher identifiable by the checkout module.

於一較佳實施例中,前述之整合結帳媒體系統進一步包含一加購促銷模組,該加購促銷模組可於偵測到該結帳模組之結帳交易時啟動,提供加購促銷訊息於該終端機或該結帳模組。 In a preferred embodiment, the foregoing integrated checkout media system further includes an purchase promotion module, and the purchase promotion module can be activated when the checkout transaction of the checkout module is detected, and the purchase is provided. The promotional message is on the terminal or the checkout module.

於一較佳實施例中,前述之整合結帳媒體系統進一步包括一物流配送系統,其可於該結帳模組進行該電子商務平台結帳時啟動,並於該終端機進行該物流配送系統之資料輸入及輸出。 In a preferred embodiment, the foregoing integrated checkout media system further includes a logistics distribution system, which can be started when the checkout module performs checkout of the e-commerce platform, and the logistics distribution system is executed at the terminal machine. Data input and output.

於一較佳實施例中,該終端機具有一儲存單元,於該終端機未連接通訊網路時可顯示預先儲存的銷售資訊。 In a preferred embodiment, the terminal has a storage unit that displays pre-stored sales information when the terminal is not connected to the communication network.

本創作之整合結帳媒體系統可偵測及分析靠近實體銷售通路結帳櫃台之顧客,並於櫃檯顯示符合顧客屬性的產品廣告,藉由提供顧客可能較感興趣的促銷資訊,藉此提高顧客閱覽率及互動意願,顧客可即 時雙向與電子商務平台進行交易,並直接於實體銷售通路櫃台進行結帳,前述顧客屬性資料與結帳交易資訊還可進行大數據分析,以優化通路或商品內容。本創作兼具提高廣告閱覽率之媒體系統以及虛實整合結帳交易系統,不僅可成功吸引消費者注意力,並且提供消費者一種便利的結帳交易方式,使數位行銷融入消費者的日常生活。 The integrated checkout media system of this creation can detect and analyze customers close to the physical sales channel checkout counter, and display product advertisements matching the customer's attributes on the counter, thereby providing customers with promotional information that may be of interest to customers. Reading rate and interactive willingness, customers can The two-way transaction with the e-commerce platform and checkout directly at the physical sales channel counter, the above customer attribute data and checkout transaction information can also be analyzed by big data to optimize the path or product content. This creation has both a media system that improves the viewing rate of advertisements and a virtual and integrated checkout transaction system that not only successfully attracts consumers' attention, but also provides consumers with a convenient way to checkout transactions, so that digital marketing can be integrated into the daily life of consumers.

1‧‧‧整合結帳媒體系統 1‧‧‧ Integrated Checkout Media System

10‧‧‧顧客辨識模組 10‧‧‧Customer Identification Module

11‧‧‧偵測裝置 11‧‧‧Detection device

12‧‧‧顧客資訊擷取模組 12‧‧‧Customer Information Capture Module

13‧‧‧資料處理模組 13‧‧‧Data Processing Module

20‧‧‧電子商務平台 20‧‧‧E-commerce platform

30‧‧‧終端機 30‧‧‧ Terminal

40‧‧‧伺服器 40‧‧‧Server

50‧‧‧結帳模組 50‧‧‧Checkout Module

51‧‧‧結帳條碼 51‧‧‧Checkout barcode

INT‧‧‧網際網路 INT‧‧‧Internet

圖1,係本創作整合結帳媒體系統一較佳實施態樣之組成示意圖。 FIG. 1 is a schematic diagram showing the composition of a preferred embodiment of the present invention.

圖2,係本創作終端機顯示畫面示意圖。 Figure 2 is a schematic diagram of the display screen of the author terminal.

圖3-1及圖3-2,係本創作整合結帳媒體系統一較佳實施態樣之流程示意圖。 Figure 3-1 and Figure 3-2 show the flow chart of a preferred embodiment of the present invention.

有關本創作之詳細說明及技術內容,現就配合圖式說明如下。再者,本創作中之圖式,為說明方便,其比例未必照實際比例繪製,該等圖式及其比例並非用以限制本創作之範圍,在此先行敘明。 The detailed description and technical content of this creation are described below with reference to the drawings. Furthermore, the drawings in this creation are for convenience of description, and the proportions thereof are not necessarily drawn to the actual scale, and the drawings and their proportions are not intended to limit the scope of the present invention, and are described herein first.

本文中所稱之「包含或包括」意指不排除一或多個其他組件、步驟、操作和/或元素的存在或添加至所述之組件、步驟、操作和/或元素。「一」意指該物的語法對象為一或一個以上(即,至少為一)。 The word "comprising" or "comprises" or "an" or "an" "One" means that the grammatical object of the object is one or more (ie, at least one).

本文所述之實體銷售通路,具體例如:超級市場、便利商店、百貨公司、書店、藥妝店、餐飲業等任何可實現顧客臨櫃結帳之銷售通路,本創作實體銷售通路之範疇不予限定。 The physical sales channels described in this article, for example, supermarkets, convenience stores, department stores, bookstores, drugstores, catering, etc., can achieve the sales channels of customers' checkouts, and the scope of the sales channels of the creative entities is not allowed. limited.

本文所述之「電子商務(E-commerce)」係指透過通訊網路為 媒介以交易商品或服務,本創作之電子商務不限於企業與企業交易(Business to Business,B2B)、企業與消費者交易(Business to Consumer,B2C)、消費者與消費者交易(Consumer to Consumer,C2C)及線上與線下交易(Online to Offline,O2O)等形式。 "E-commerce" as used herein refers to the use of a communication network. The medium is to trade goods or services. The e-commerce of this creation is not limited to business to business (B2B), business to consumer (B2C), consumer to consumer (Consumer to Consumer, C2C) and online to offline (O2O) and other forms.

本文所述之「終端機」係具有輸入或輸出資料功能之裝置,例如:平板電腦或是具輸入功能之螢幕、投影設備或其他類此的電子裝置,於本創作中不予限定。本文所述之終端機輸出媒體可以係音訊或視訊之其一或兩者皆含,本創作不予限定。 The term "terminal" as used herein is a device having an input or output data function, such as a tablet computer or a screen with an input function, a projection device, or the like, which is not limited in this creation. The terminal output media described herein may be included in one or both of audio or video, and the present invention is not limited.

本文所述之「通訊網路」包括有線或無線形式,具體而言,網路例如:廣域網路(WAN)、都會網路(MAN)或區域網路(LAN),本創作不予限定;通訊方式例如:GSM、GPRS、3G、4G等行動通訊網路或藍芽通訊、紅外線通訊(IR)、近場通訊(NFC)、超寬頻(UWB)、無線區域網路(WLAN)、無線千兆聯盟(WiGig)、紫蜂(ZigBee)、無線通用序列匯流排(Wireless USB)或無線保真(Wi-Fi)等其中之一種協定或兩者以上之組合,然而,本創作不限於此等。對於網路種類、通訊方式、通訊協定、加密方式本創作不予限定。 The "communication network" described in this article includes wired or wireless forms. Specifically, the network is, for example, a wide area network (WAN), a metropolitan area network (MAN), or a local area network (LAN). This creation is not limited; For example: GSM, GPRS, 3G, 4G and other mobile communication networks or Bluetooth communication, infrared communication (IR), near field communication (NFC), ultra-wideband (UWB), wireless local area network (WLAN), wireless Gigabit alliance ( WiGig), ZigBee, Wireless USB or Wireless Fidelity (Wi-Fi), or a combination of the two, however, this creation is not limited to this. The creation of the network type, communication method, communication protocol, and encryption method is not limited.

下文中,將進一步以詳細說明及實施態樣描述本創作,然而,應理解這些實施態樣僅用於幫助可更加容易理解本創作,而非用以限制本創作之範圍。 In the following, the present invention will be further described in the detailed description and the embodiments. However, it should be understood that these embodiments are only used to facilitate the understanding of the present invention and are not intended to limit the scope of the present invention.

如「圖1」所示,本創作之整合結帳媒體系統1主要包括、一顧客辨識模組10、一電子商務平台20、一終端機30、一伺服器40及一結帳模組50,其中前述終端機30、結帳模組50及顧客辨識模組10較佳是設於一 實體銷售通路,而該電子商務平台20則係一雲端之網路虛擬銷售平台。 As shown in FIG. 1 , the integrated checkout media system 1 of the present invention mainly includes a customer identification module 10, an e-commerce platform 20, a terminal 30, a server 40, and a checkout module 50. The terminal device 30, the checkout module 50 and the customer identification module 10 are preferably disposed in one The physical sales channel, and the e-commerce platform 20 is a cloud virtual sales platform.

該顧客辨識模組10包括一用以擷取顧客特徵之顧客資訊擷取模組12、一用以偵測特定區域之顧客藉以啟動該顧客資訊擷取模組12進行資訊擷取之偵測裝置11及一資料處理模組13,此外,還可進一步包括一儲存裝置(圖未示)。前述特定區域可以係一預設之範圍,例如但不限於:結帳櫃台之周邊範圍,該特定區域可視使用者需求進行區域/範圍定義,本創作對於該特定區域不予限定。該顧客資訊擷取模組12所擷取之顧客特徵可以是顧客的生物特徵或行為特徵,例如但不限於:臉部、身形、語音及/或行為,故該顧客資訊擷取模組12可視擷取目標物的不同,設置所需之影像/音訊擷取裝置。於一較佳實施態樣中,該顧客辨識模組10是一種人臉辨識模組。 The customer identification module 10 includes a customer information capture module 12 for capturing customer characteristics, and a detecting device for detecting a specific area by a customer to activate the customer information capturing module 12 for information capture. 11 and a data processing module 13, and further comprising a storage device (not shown). The specific area may be a predetermined range, such as, but not limited to, a peripheral range of the checkout counter, and the specific area may be defined by the user/region, and the creation is not limited to the specific area. The customer feature captured by the customer information capture module 12 may be a biometric or behavioral feature of the customer, such as, but not limited to, a face, a figure, a voice, and/or a behavior, so the customer information capture module 12 Set the desired image/audio capture device depending on the target. In a preferred embodiment, the customer identification module 10 is a face recognition module.

於一實施態樣中,該偵測裝置11偵測到特定區域之顧客後,啟動該顧客資訊擷取模組12,該顧客資訊擷取模組12擷取一或複數個位於特定區域之顧客特徵,並將該顧客特徵傳輸至該資料處理模組13,該資料處理模組13將所獲得之顧客特徵與預存之資料庫進行辨識分析,而產生一顧客屬性資料。於另一較佳實施態樣中,該偵測裝置11偵測到特定區域之顧客後,啟動該顧客資訊擷取模組12,該顧客資訊擷取模組12擷取一或複數個位於特定區域之顧客特徵,並將該顧客特徵傳輸至該資料處理模組13,該資料處理模組13將所獲得之顧客特徵與預存之資料庫進行初步辨識,並將該初步辨識結果傳輸至該伺服器40,該伺服器進行進一步分析,而產生一顧客屬性資料。 In an embodiment, after detecting the customer in a specific area, the detecting device 11 activates the customer information capturing module 12, and the customer information capturing module 12 captures one or more customers located in a specific area. The feature is transmitted to the data processing module 13, and the data processing module 13 performs identification analysis on the obtained customer feature and the pre-stored database to generate a customer attribute data. In another preferred embodiment, after detecting the customer in a specific area, the detecting device 11 activates the customer information capturing module 12, and the customer information capturing module 12 captures one or more specific ones. The customer feature of the area is transmitted to the data processing module 13, and the data processing module 13 performs preliminary identification on the obtained customer feature and the pre-stored database, and transmits the preliminary identification result to the servo. The server 40 performs further analysis to generate a customer attribute data.

該終端機30可經通訊網路直接或間接與該電子商務平台20 連線,用以輸入和/或輸出該電子商務平台20資訊,該終端機30較佳係具有一儲存單元。於一實施態樣中,該終端機30可預先儲存該電子商務平台20資訊,當該終端機30未連接通訊網路時可顯示預先儲存的資訊。於另一實施態樣中,該終端機30經通訊網路可供顧客進行該電子商務平台20之即時雙向互動。該終端機30連接通訊網路之優勢在於其可進行遠端控制,具體而言例如音訊內容、音量大小、畫面內容、排程組合、訊息插播、限定商品跑馬燈、軟體啟動與更新等等,本創作對於雲端控制該終端機30之操作不予限定。此外,本創作不排除該終端機30進行功能擴充。 The terminal device 30 can directly or indirectly communicate with the e-commerce platform 20 via a communication network. The connection is used to input and/or output the information of the e-commerce platform 20, and the terminal 30 preferably has a storage unit. In an implementation manner, the terminal device 30 can pre-store the information of the e-commerce platform 20, and can display pre-stored information when the terminal device 30 is not connected to the communication network. In another embodiment, the terminal 30 is available to the customer for the instant two-way interaction of the e-commerce platform 20 via the communication network. The advantage of the terminal 30 being connected to the communication network is that it can perform remote control, specifically, for example, audio content, volume, picture content, scheduling combination, message insertion, limited product marquee, software startup and update, etc. The creation does not limit the operation of the terminal 30 for cloud control. In addition, the present creation does not exclude the extension of the terminal 30.

該伺服器40可以係一遠端伺服器,該伺服器40可經網際網路INT等通訊網路同時連接一或複數個該顧客辨識模組10、一或複數個該電子商務平台20、一或複數個該終端機30及一或複數個該結帳模組50。該伺服器40可根據所獲得或所產生的顧客屬性資料提供該電子商務平台20之指定銷售訊息,將該指定銷售訊息輸出於該終端機30。 The server 40 can be a remote server. The server 40 can simultaneously connect one or more of the customer identification modules 10, one or a plurality of the e-commerce platforms 20, or one via a communication network such as the Internet INT. A plurality of the terminal machines 30 and one or more of the checkout modules 50. The server 40 can provide the designated sales message of the e-commerce platform 20 according to the obtained or generated customer attribute data, and output the designated sales message to the terminal device 30.

本創作之結帳模組50可包括一自動讀取設備、通訊單元及/或一計算機單元,或是利用通訊方式與一行動支付系統連結,本創作之結帳模組50例如但不限於:一POS系統(Point of Sales,銷售點終端)或是類此之銷售點管理模組/系統。該結帳模組50可整合實體銷售及該電子商務平台20之交易進行結帳,並將交易結果回傳該伺服器40。於一實施態樣中,前述電子商務平台20之指定銷售訊息包括一或複數個該結帳模組50可辨識之結帳代碼、一維、二維或三維條碼或憑證(如「圖2」所示),使該結帳模組50可整合實體銷售及該電子商務平台20之結帳代碼、一維、二維或三維條碼或憑證。 The checkout module 50 of the present invention may include an automatic reading device, a communication unit and/or a computer unit, or may be connected to a mobile payment system by means of communication. The checkout module 50 of the present invention is, for example but not limited to: A POS system (Point of Sales) or a point-of-sale management module/system. The checkout module 50 can integrate the entity sales and the transaction of the e-commerce platform 20 to perform checkout, and return the transaction result to the server 40. In an embodiment, the designated sales message of the e-commerce platform 20 includes one or more checkout codes, one-dimensional, two-dimensional or three-dimensional barcodes or certificates identifiable by the checkout module 50 (eg, FIG. 2). As shown, the checkout module 50 can integrate physical sales and checkout codes, one-, two-, or three-dimensional bar codes or vouchers of the e-commerce platform 20.

本創作之整合結帳媒體系統1可進一步包括加購促銷模組(圖未示),該加購促銷模組可以係設於該終端機30或該伺服器40之程式模組,具體而言,該加購促銷模組可於偵測到該結帳模組50之結帳交易時被啟動,於該終端機30提供加購促銷訊息,或是於該結帳模組50提供加購促銷價格。 The integrated checkout media system 1 of the present invention may further include an add-on promotion module (not shown), and the purchase promotion module may be set in the terminal 30 or the program module of the server 40, specifically The purchase promotion module can be activated when the checkout transaction of the checkout module 50 is detected, the purchase promotion information is provided at the terminal 30, or the purchase promotion is provided at the checkout module 50. price.

此外,本創作之整合結帳媒體系統1還可進一步包括一物流配送系統(圖未示),該物流配送系統可以係設於該終端機30或該伺服器40之程式模組,並與該電子商務平台20連線,其可於該結帳模組50進行該電子商務平台20結帳時或是該結帳模組50進行實體銷售通路之大型商品結帳時啟動,並於該終端機30進行該物流配送系統之資料輸入及輸出。 In addition, the integrated checkout media system 1 of the present invention may further include a logistics distribution system (not shown), and the logistics distribution system may be installed in the terminal device 30 or the program module of the server 40, and The e-commerce platform 20 is connected, and can be started when the checkout module 50 performs the checkout of the e-commerce platform 20 or when the checkout module 50 performs the large-scale commodity checkout of the physical sales path, and is at the terminal 30 Perform data input and output of the logistics distribution system.

該伺服器40可進一步分析及儲存顧客與該指定銷售訊息間的互動操作、結帳交易結果及/或物流配送系統之操作等資訊,並將前述資訊連結至該顧客屬性資料儲存為該顧客之喜好設定。當該伺服器40從該顧客辨識模組10獲取之資訊進行辨識及分析而獲取之顧客屬性資料可連結至一喜好設定時,優先依據該顧客屬性資料的喜好設定提供該電子商務平台20之銷售訊息並輸出於該終端機30,或是於該物流配送系統啟動時自動填入該顧客資訊。 The server 40 can further analyze and store information such as an interaction operation between the customer and the designated sales message, a checkout transaction result, and/or an operation of the logistics distribution system, and link the foregoing information to the customer attribute data for storage as the customer. Preferences. When the customer attribute data obtained by the server 40 from the identification and analysis of the information obtained by the customer identification module 10 can be linked to a favorite setting, the sales of the e-commerce platform 20 can be preferentially provided according to the preference setting of the customer attribute data. The message is output to the terminal 30, or the customer information is automatically filled in when the logistics distribution system is activated.

第一實施態樣First embodiment

請一併參照「圖1」至「圖3-1」、「圖3-2」,其所示分別為本創作之整合結帳媒體系統1一較佳實施態樣之全部組成示意圖、終端機30顯示畫面示意圖及流程示意圖。 Please refer to "Figure 1" to "Figure 3-1" and "Figure 3-2" together, which show the complete composition diagram of the integrated checkout media system 1 of the creation, and the terminal 30 display screen schematic and process diagram.

顧客於超商等類此之實體銷售通路臨櫃結帳時,觸發設於結 帳櫃台周側的偵測裝置11,該偵測裝置11啟動顧客資訊擷取模組12,該顧客資訊擷取模組12擷取位於結帳櫃台周側之顧客臉部與身形等顧客特徵之影像,並將該顧客特徵傳輸至該資料處理模組13,該資料處理模組13將所獲得之顧客特徵與預存之資料庫進行辨識分析,而產生例如:性別及年齡等顧客特性資料,並將前述顧客特性資料經由通訊網路傳輸至一遠端伺服器40,該伺服器40可進一步分析該顧客辨識模組所擷取資料諸如地區、時間、季節等資訊,並結合該顧客特性資料構成一顧客屬性資料,該伺服器40根據顧客屬性資料於一電子商務平台20進行搜尋,檢索出對應該屬性資料之商品廣告,並於設於結帳櫃台作為終端機30之一平版電腦顯示。 When the customer sells the goods in the entity sales channel such as Chaoshang, the trigger is set at the knot. The detecting device 11 on the peripheral side of the account counter activates the customer information capturing module 12, and the customer information capturing module 12 captures customer features such as the customer's face and body shape on the side of the checkout counter. The image is transmitted to the data processing module 13 , and the data processing module 13 identifies and analyzes the obtained customer features and the pre-stored database to generate customer characteristic data such as gender and age. And transmitting the foregoing customer characteristic data to a remote server 40 via a communication network, and the server 40 can further analyze information captured by the customer identification module, such as region, time, season, etc., and combine the customer characteristic data to form A customer attribute data is searched by the server 40 on an e-commerce platform 20 according to the customer attribute data, and the product advertisement corresponding to the attribute data is retrieved and displayed as a lithographic computer provided at the checkout counter as the terminal machine 30.

顧客可操作該終端機30,與該終端機30連線的一電子商務平台20中選取喜好之產品,該終端機30顯示的產品具有產品結帳條碼51(如「圖2」所示),亦可以係一廠商代碼及一產品條碼等,結帳模組50可同時刷取實體商品之結帳條碼及該電商產品之結帳條碼51進行結帳。此外,該結帳模組50進行結帳交易時可附加啟動加購促銷模組,並於該終端機30顯示加價購商品促銷訊息等。 The customer can operate the terminal device 30, and select an favorite product from an e-commerce platform 20 connected to the terminal device 30. The product displayed by the terminal device 30 has a product checkout barcode 51 (as shown in FIG. 2). The checkout module 50 can also simultaneously check the checkout barcode of the physical commodity and the checkout barcode 51 of the e-commerce product for checkout. In addition, when the checkout module 50 performs the checkout transaction, the startup purchase promotion module may be additionally added, and the terminal machine 30 displays the promotional information for the purchase of the product.

完成交易後,位於超商端的結帳模組50傳輸交易資料於該伺服器40,該伺服器40儲存前述交易資訊於該顧客之屬性資料中,後續若該顧客辨識模組10偵測到特徵相同或特徵相似之顧客時,該伺服器40可優先針對其顧客屬性資料檢索出更符合該顧客喜好之商品廣告。另一方面,實體銷售通路或電子商務平台20也可利用該些資訊進行大數據分析,以優化通路或商品內容。 After the transaction is completed, the checkout module 50 located at the super-commercial terminal transmits the transaction data to the server 40, and the server 40 stores the transaction information in the attribute data of the customer, and if the customer identification module 10 detects the feature subsequently When the same or similar customers are present, the server 40 may preferentially retrieve a product advertisement that is more in line with the customer's preference for its customer attribute data. On the other hand, the physical sales channel or e-commerce platform 20 can also utilize this information for big data analysis to optimize access or commodity content.

第二實施態樣Second embodiment

復參照「圖1」至「圖3-1」、「圖3-2」,第二實施態樣與第一實施態樣之差異在於,實體銷售通路端未連接通訊網路。因此,設於結帳櫃台的終端機30是顯示預存的電子商務平台20廣告,例如配合時節的預購活動促銷廣告等,顧客可藉由預存於該終端機30的產品結帳條碼51於結帳模組50進行交易。當連接通訊網路時,傳輸前述交易資訊於該伺服器40及該電子商務平台20。 Referring to "FIG. 1" to "FIG. 3-1" and "FIG. 3-2", the difference between the second embodiment and the first embodiment is that the physical sales channel end is not connected to the communication network. Therefore, the terminal 30 provided at the checkout counter displays the pre-stored e-commerce platform 20 advertisement, for example, a pre-order event promotion advertisement in conjunction with the season, and the customer can check the bill by the product checkout barcode 51 pre-stored in the terminal 30. Module 50 conducts the transaction. When the communication network is connected, the aforementioned transaction information is transmitted to the server 40 and the e-commerce platform 20.

本創作整合結帳媒體系統之優勢在於安裝簡單,可將活動及型錄電子化以減少資源浪費,顯示媒體(終端機)之內容可藉由雲端更新,達快速佈建之效果。本創作亦適於實體銷售通路、電子商務與新媒體平台間進行聯合行銷,可有效提升企業數位形象。 The advantage of this creative integrated checkout media system is that the installation is simple, the activities and the catalogue can be electronically reduced to reduce the waste of resources, and the content of the display media (terminal) can be updated by the cloud to achieve the effect of rapid deployment. This creation is also suitable for joint marketing between physical sales channels, e-commerce and new media platforms, which can effectively enhance the digital image of the company.

綜上所述,本創作之整合結帳媒體系統可偵測及分析如靠近實體銷售通路結帳櫃台之顧客,善用眼球行銷方式於櫃檯顯示符合顧客屬性的產品廣告,藉由提供顧客可能較感興趣的促銷資訊,藉此提高顧客閱覽率及市場互動意願,顧客亦可即時與電子商務平台進行雙向互動,並直接於實體銷售通路櫃台進行交易結帳,顧客屬性資料與結帳交易資訊還可進行大數據分析,以優化通路或商品內容。本創作兼具提高廣告閱覽率之媒體系統以及虛實整合結帳交易系統,不僅可成功吸引消費者注意力,並且提供消費者一種便利的結帳交易方式,使數位行銷融入消費者的日常生活。 In summary, the integrated checkout media system of this creation can detect and analyze customers such as checkout counters close to the physical sales channel, and use eyeball marketing methods to display product advertisements that match customer attributes on the counter, by providing customers with possible Interested in promotional information to enhance customer viewing rate and market interaction willingness, customers can also interact with e-commerce platform in two-way, and directly conduct transaction checkout at the entity sales channel counter, customer attribute data and checkout transaction information. Big data analysis is available to optimize access or commodity content. This creation has both a media system that improves the viewing rate of advertisements and a virtual and integrated checkout transaction system that not only successfully attracts consumers' attention, but also provides consumers with a convenient way to checkout transactions, so that digital marketing can be integrated into the daily life of consumers.

以上已將本創作做一詳細說明,惟以上所述者,僅惟本創作之一較佳實施例而已,當不能以此限定本創作實施之範圍,即凡依本創作申請專利範圍所作之均等變化與修飾,皆應仍屬本創作之專利涵蓋範圍內。 The above has been described in detail in the above, except that the above description is only a preferred embodiment of the present invention, and it is not possible to limit the scope of the creation of the creation, that is, the equality of the patent application scope of the creation. Changes and modifications are still covered by the patents of this creation.

Claims (10)

一種整合結帳媒體系統,包括:一顧客辨識模組,包括一用以擷取顧客特徵之顧客資訊擷取模組、一用以偵測特定區域之顧客藉以啟動該顧客資訊擷取裝置進行資訊擷取之偵測裝置及一資料處理模組,該顧客辨識模組可進行顧客屬性辨識及/或分析;一電子商務平台;一終端機,經通訊網路與該電子商務平台連線,用以輸入和/或輸出該電子商務平台資訊;一伺服器,其中該伺服器根據從該顧客辨識模組獲取之資訊進行分析而獲取一顧客屬性資料,並依據該顧客屬性資料提供該電子商務平台之指定銷售訊息,將該指定銷售訊息輸出於該終端機;及一結帳模組,該結帳模組可整合實體銷售及該電子商務平台之交易進行結帳,並將交易結果回傳該伺服器;其中,該終端機、該結帳模組及該顧客辨識模組是設於一實體銷售通路,且該顧客辨識模組、該電子商務平台、該終端機及該結帳模組經通訊網路連接至該伺服器。 An integrated checkout media system includes: a customer identification module including a customer information capture module for capturing customer characteristics, and a customer for detecting a specific area to activate the customer information capture device for information The detection device and a data processing module, the customer identification module can perform customer attribute identification and/or analysis; an e-commerce platform; a terminal device connected to the e-commerce platform via a communication network, Inputting and/or outputting the e-commerce platform information; a server, wherein the server obtains a customer attribute data according to the information obtained from the customer identification module, and provides the e-commerce platform according to the customer attribute data Specifying a sales message, outputting the designated sales message to the terminal; and a checkout module, the checkout module can integrate the entity sales and the transaction of the e-commerce platform to perform checkout, and return the transaction result to the server The terminal, the checkout module and the customer identification module are disposed in a physical sales path, and the customer identification module, the electronic Service platform, the terminals and the billing module via a communication network connected to the server. 如申請專利範圍第1項所述之整合結帳媒體系統,其中該顧客特徵係選自由臉部、身形、語音及行為所組成之群組。 The integrated checkout media system of claim 1, wherein the customer feature is selected from the group consisting of a face, a figure, a voice, and a behavior. 如申請專利範圍第1項所述之整合結帳媒體系統,其中該顧客辨識模組是一種人臉辨識模組。 The integrated checkout media system of claim 1, wherein the customer identification module is a face recognition module. 如申請專利範圍第3項所述之整合結帳媒體系統,其中該終端機可供顧客進行該電子商務平台之即時雙向互動。 For example, the integrated checkout media system described in claim 3, wherein the terminal is available for customers to perform instant two-way interaction of the e-commerce platform. 如申請專利範圍第4項所述之整合結帳媒體系統,其中該伺服器可進一 步分析該指定銷售訊息及前述雙向互動之結果,並將前述結果連結並儲存至該顧客屬性資料。 For example, the integrated checkout media system described in claim 4, wherein the server can be further Step analysis of the specified sales message and the result of the aforementioned two-way interaction, and link and store the foregoing result to the customer attribute data. 如申請專利範圍第5項所述之整合結帳媒體系統,其中該伺服器優先依據預存之該顧客屬性資料提供該電子商務平台之銷售訊息並輸出於該終端機。 The integrated checkout media system of claim 5, wherein the server preferentially provides the sales information of the e-commerce platform according to the pre-stored customer attribute data and outputs the same to the terminal. 如申請專利範圍第3項所述之整合結帳媒體系統,其中該指定銷售訊息包括一該結帳模組可辨識之結帳代碼、條碼或憑證。 The integrated checkout media system of claim 3, wherein the designated sales message comprises a checkout code, a bar code or a voucher identifiable by the checkout module. 如申請專利範圍第1項或第7項所述之整合結帳媒體系統,其中進一步包含一加購促銷模組,該加購促銷模組可於偵測到該結帳模組之結帳交易時啟動,提供加購促銷訊息於該終端機或該結帳模組。 The integrated checkout media system as described in claim 1 or 7, further comprising an purchase promotion module, wherein the purchase promotion module can detect the checkout transaction of the checkout module When the time starts, an additional purchase promotion message is provided to the terminal or the checkout module. 如申請專利範圍第1項所述之整合結帳媒體系統,其中進一步包括一物流配送系統,其可於該結帳模組進行該電子商務平台結帳時啟動,並於該終端機進行該物流配送系統之資料輸入及輸出。 The integrated checkout media system of claim 1, further comprising a logistics distribution system, which can be started when the checkout module performs checkout of the e-commerce platform, and the logistics is performed at the terminal Data input and output of the distribution system. 如申請專利範圍第1項所述之整合結帳媒體系統,其中該終端機具有一儲存單元,於該終端機未連接通訊網路時可顯示預先儲存的銷售資訊。 The integrated checkout media system of claim 1, wherein the terminal has a storage unit that displays pre-stored sales information when the terminal is not connected to the communication network.
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