TWM528489U - Removal estimation system - Google Patents

Description

Moving estimation system

This creation is a moving estimation system, especially a moving estimation system that can standardize and transparently move the price of moving services to establish a sound market trading mechanism.

In general, the pros and cons of a service are important indicators of the strength of a company's competition. When people spend money on products and services, they don't just buy products, they also buy expectations. The service is a continuous interaction between buyers and sellers, and its success depends on the interpersonal relationship. The customer pays the money, the value is obtained, and the enthusiasm and intention are injected into the relationship with the customer, and the good service performance is presented, so that the customer has a good consumer life experience.

Among the Taiwanese industries, the moving service is one of them. The moving service industry has long been regarded as a marginal labor force and affects the professional image of the moving service industry because of its manual operation mode. Moreover, the services provided by the family service industry are directly operated at the customer's home to solve the household chores of each family, and thus often involve the privacy of the customer's family and the ethics of the waiter. In addition, Taiwan's moving service belongs to the automobile freight industry rather than the independent industry. The domestic management of the transportation industry is a franchise system. The license is difficult to obtain and the capital threshold is high. The system of relying on the system leads to uneven service quality. .

According to the response of consumer service centers and consumer protection groups in various countries to accept consumer complaints, the types of disputes common to consumers in the process of moving include the following shortcomings. One: the competition between the moving industry peers, when the consumer makes a telephone inquiry, the operators all strive to win the customer by pressing the offer, but when actually going to the handling place, the porter will ask for a price increase for various reasons. If the consumer does not agree, The possible result is that if you move to half of the temporary stop to move, or move a few items and then add and turn around, it will cause consumers to be overwhelmed, so there is a problem of underpricing price increase.

Second, because the cost of moving is based on the car, the cost of adding one car can add one car. Some unscrupulous people often try to win customers by estimating the number of cars, but the actual day of moving is blind or deliberate. If you do not fill a car and other methods, you need to increase the number of cars to increase the price, so there is a problem of underestimating the number of cars.

In this regard, in order to grab business, the conventional transport operators usually try to win customers with a low valuation method, and the actual site will increase the price for various reasons to generate a quotation dispute, resulting in a shadow of insecurity. Therefore, the familiar moving service has to be improved.

The purpose of this creation is to propose a trial calculation of the price of the moving service on the line. The consumer transmits a moving demand information to the server through the terminal device, and the server transmits the moving demand information to the unit in the valuation office, and the valuation processing unit according to the moving demand information. Valuation calculation with basic information, and generation of a valuation form, after which the evaluation form is transmitted back to the terminal device, allowing consumers to accurately grasp the price of the moving service, thereby standardizing and translating the price of the moving service to establish a sound market trading mechanism. Estimate the system.

According to the foregoing objective, the present invention proposes a moving estimation system including an information exchange platform, a terminal device, a server, a database, and an evaluation processing unit. The information exchange platform is used for providing a pre-evaluation of the consumer to the moving; the terminal device is connected to the information exchange platform; the server is connected to the information exchange platform, and the terminal device transmits a moving demand information to the servo through the information exchange platform. The database is connected to the server, the database stores a plurality of basic information; the valuation processing unit is connected to the server and the database; and the terminal device transmits the moving demand information to the server via the information exchange platform. And transmitting, by the server, the moving demand information to the valuation processing unit; the valuation processing unit performs a valuation operation according to the moving demand information and the basic information, and generates a valuation table, and the valuation table is transmitted to the The information exchange platform is transmitted to the terminal device via the information exchange platform.

Further, the moving demand information includes an item quantity demand item, a moving moving line demand item, and a moving distance demand item; the item quantity demand item, the moving moving line demand item, and the moving distance requirement item are embedded in the information. The communication platform is configured for the consumer to select the demand through the terminal device to generate the moving demand information, and transmit the information to the valuation processing unit through the server through the information exchange platform.

Further, the basic information is loaded on the information exchange platform, which has basic information of the item, basic information of the moving line and basic information of the distance.

Further, the valuation processing unit includes a volume estimation module, a moving line evaluation module, and a distance estimation module; the volume estimation module performs an evaluation operation according to the item quantity requirement object and the item basic information, and the movement line The valuation module performs an evaluation operation according to the moving moving line demand object and the moving line basic information, and the distance estimating module performs a valuation operation according to the moving distance demand object and the distance basic information.

Further, the method further includes an order processing unit, the order processing unit is connected to the server and the database, and the terminal device transmits an order demand information to the server via the information exchange platform, and transmits the order requirement through the server. Information is sent to the order processing unit, and the order processing unit performs a move reservation based on the order demand information.

Further, the order processing unit includes an order form, and the order processing unit generates the order form according to the order demand information, and the order form is transmitted to the information exchange platform via the server, and transmitted to the terminal via the information exchange platform. Device.

Further, the method further includes a dispatch processing unit, the dispatch processing unit is connected to the server and the database, and the terminal device transmits a dispatch demand information to the server via the information exchange platform, and transmits the dispatched end through the server The dispatch demand information is sent to the dispatch processing unit, and the dispatch processing unit performs the dispatch schedule for moving according to the dispatch demand information.

Further, the dispatch processing unit includes a dispatching table, and the dispatching processing unit generates the dispatching table according to the dispatching demand information, and the dispatching table is transmitted to the information exchange platform via the server, and the information is transmitted through the server. The communication platform is transmitted to the terminal device.

Further, the information exchange platform is set as a webpage or an application.

Further, the terminal device is configured as a personal computer, a notebook computer, a tablet computer, or a smart phone.

The characteristics of this creation are:

1. Establishing the information exchange platform for the trial of moving expenses, estimating the loading amount according to the number of moving objects and pieces input by the consumers, standardizing the price, and reversing the negative impression of the moving industry. In this regard, through this creation, consumers can accurately grasp the price of moving services, thereby standardizing and transparentizing the price of moving services, thereby establishing a sound trading mechanism for the market, and at the same time enhancing the corporate image of the moving company.

2. The porter can further dynamically report the terminal device, display the service dynamically in a service instant kanban system, effectively grasp the service management, reduce the probability of delay and improve customer satisfaction.

3. Complete record of the moving service history, and extend the customized tracking system to provide information on the execution status and progress of each service case, which will help build trust relationships and strengthen the management of customer relationships.

4. The electronic service performance management can effectively solve the increasingly serious labor shortage in the moving industry, foster the professional service capabilities of high-quality employees, and enhance the overall industrial competitiveness.

5. It is possible to further promote the sale or leasing of the moving estimation system to the same industry, so as to increase the cooperation and alliance between the company and other peers, thereby increasing the technology of the transportation service industry, thereby driving the industry. The application and development of e-commerce has formed a cluster effect to expand the influence of the industry, and to transform the service industry into a traditional service industry, to quickly face the market mechanism and enhance its operational energy. It is even possible to cooperate with industries such as Fangzhongye or the building management industry, and to promote the life service industry as a marketing cluster, to create a virtual and integrated marketing environment and expand Operate energy to each other.

In the following, together with the attached drawings, it is more convenient to understand how the structure of the creation is combined and used. It is easier to understand the purpose, technical content, characteristics and effects of the creation.

Please refer to FIG. 1 and FIG. 4 , a moving estimation system 1 for the present invention, which comprises an information exchange platform 2 , a terminal device 3 connected to the information exchange platform 2 , and a connection to the information exchange platform 2 . The server 4, a database 5 connected to the server 4, and a valuation processing unit 6 connecting the server 4 and the database 5. The information exchange platform 2 is used to provide consumers with a pre-evaluation of moving to accurately grasp the information of moving goods or other prices.

The information exchange platform 2 includes a display window 20 for displaying an image for which an item to be evaluated is displayed. The terminal device 3 transmits a moving demand information 21 to the server 4 through the information exchange platform 2, the moving demand The information 21 is loaded in the display window 20 for the consumer to transmit the demand for the evaluation to the server 4; the database 5 stores the plurality of basic information 50; the terminal device 3 transmits the information via the information exchange platform 2 Moving the demand information 21 to the server 4, and transmitting the moving demand information 21 to the valuation processing unit 6 through the server 4; the valuation processing unit 6 performs a valuation operation based on the moving demand information 21 and the basic information 50, And generating a valuation table 60, the valuation table 60 is transmitted to the information exchange platform 2 via the server 4, and transmitted to the terminal device 3 via the information exchange platform 2, and the valuation table 60 is displayed in the display window 20, In order to let consumers clearly understand the budget of the transfer, reduce the disputes caused by billing opacity. In actual application, the information exchange platform 2 is set as a webpage or an application, and the terminal device 3 is set as a personal computer, a notebook computer, a tablet computer or a smart phone.

The moving demand information 21 includes an item quantity demand item 22, a relocation line demand item 23, and a relocation distance demand item 24; the item quantity demand item 22, the relocation line demand item 23, and the relocation distance demand item 24 It is embedded in the information exchange platform 2 and displayed in the display window 20 for the consumer to select the demand through the terminal device 3 to generate the moving demand information 21, and transmit the same to the mobile communication platform 2 via the server 4 The valuation processing unit 6. The basic information 50 is loaded on the information exchange platform 2 and displayed in the display window 20. The basic information 50 includes item basic information 500, moving line basic information 501 and distance basic information 502, and even an implementation. In the example, a pair of item images 503 corresponding to the item basic information 500 are further included to facilitate the selection of which item the consumer wants to carry the item.

For example, assume that the item basic information 500 is set as a table (actually, the item basic information 500 can be items that need to be transported, such as furniture, kitchen cabinets, clothing, books, home appliances, vehicles, etc., and can be expanded at any time), the moving line The basic information 501 is set as the moving out line, and the distance basic information 502 is set as the moving out area, and the information such as the word or image of the basic information of the table, the word of the moving out line, and the word of the moving out area are loaded in the information. The communication platform 2 is displayed in the display window 20, and the item quantity demanding object 22 is embedded in the vicinity of the table, and the moving moving line demand object 23 is embedded in the vicinity of the moving moving line, and The relocation distance demand item 24 is embedded in the vicinity of the exit area, and the consumer can select the number of the table via the item quantity demand item 22, and select the moving line demand item 23 to select the moving line on the first floor or the second floor. Information, as well as information on the area to be moved from Kaohsiung or Tainan by the relocation distance requirement item 24, and so on.

The valuation processing unit 6 includes a volume estimation module 61, a moving line evaluation module 62, and a distance estimation module 63. The volume estimation module 61 performs an evaluation operation based on the item quantity requirement object 22 and the item basic information 500. The moving line evaluation module 62 performs a valuation operation based on the moving moving line demand object 23 and the moving line basic information 501. The distance estimating module 63 performs a valuation operation based on the moving distance requirement object 24 and the distance basic information 502.

Please refer to FIG. 1 and FIG. 4, and more specifically, when the consumer wants to estimate the price of the handling item, the terminal device 3 is connected to the information exchange platform 2, and the information exchange platform 2 will The moving demand information 21, the item quantity demanding item 22, the moving moving line demand item 23, the moving distance demand item 24, the item basic information 500, the moving line basic information 501, and the distance basic information 502 are loaded. The display window 20 is for the consumer to select his or her needs. For example, if the area where the consumer wants to relocate is Kaohsiung to Hsinchu, the relocation distance requirement item 24 selects information from Kaohsiung to Hsinchu; if the moving line for the consumer wants to move is from the first floor to the third floor, then the relocation The moving demand item 23 selects the information of the first floor to the third floor; if the item to be transported by the consumer is three tables, the information of the number of items 23 corresponding to the item number of the item 22 is selected. When the consumer confirms the need to carry the item, the moving demand information 21 is selected, and the moving demand information 21 integrates the item quantity demand item 22, the moving line demand item 23, the moving distance demand item 24, The item basic information 500, the moving line basic information 501, and the distance basic information 502 and the like, after which the moving demand information 21 is transmitted to the valuation processing unit 6 via the server 4 to perform the moving demand information 21 The evaluation operation of the selected item is passed through the evaluation form 60 and transmitted to the information exchange platform 2 via the server 4 to be displayed in the display window 20, so that the consumer can grasp the desire through the terminal device 3. The price estimate for the handling project. The examples listed in this case are not intended to limit the creation.

The information exchange platform 2, which establishes the trial cost of the moving expenses, estimates the loading amount according to the number of moving articles and pieces input by the consumer, and standardizes the price, and reverses the negative impression of the moving house to the sky. Consumers can try to calculate the budget first and reduce the disputes caused by billing opacity. In this regard, through this creation, consumers can accurately grasp the price of moving services, thereby standardizing and transparentizing the price of moving services, thereby establishing a sound trading mechanism for the market, and at the same time enhancing the corporate image of the moving company. In addition, because the price is standardized, not only can the reworker's service be transparent, but also the integrity problem between the industry and the consumer can be established without causing the shadow of consumer insecurity. In detail, when the consumer temporarily increases the handling The number of objects and their number, because the handling items are different from the original handling items, the operators can make appropriate price increases according to the temporarily added items, even when the consumers temporarily reduce the number of items to be transported and their number, the vehicles or personnel when the operators send the workers. The price can also be funded by the consumer. Since the change of the temporary handling project is from the consumer, it does not cause the shadow of the consumer insecurity. It is different from the problem of the provisional price increase of the understated price.

Referring to FIG. 2 and FIG. 4, after the consumer knows the valuation form 60 via the display window 20, the consumer can place a reservation to move the reservation. In one embodiment, the moving estimation system 1 includes an order processing unit 7 that connects the server 4 to the database 5. The terminal device 3 is connected to the information exchange platform 2 via the terminal device 3. The terminal device 3 transmits an order demand information 25 to the server terminal 4 via the information exchange platform 2, and transmits the order demand information 25 through the server terminal 4 to The order processing unit 7 causes the order processing unit 7 to make a reservation for moving according to the order demand information 25. The order processing unit 7 includes an order form 70, and the order processing unit 7 generates the order form 70 based on the order demand information 25, and the order form 70 is transmitted to the information exchange platform 2 via the server 4, and thereafter communicates via the information. The platform 2 is passed to the terminal device 3 and a consumer confirmation is provided via the display window 20. The order form 70 can be further stored in the database 5, and the operator can calculate the consumer group according to the order table 70 to establish a perfect customer management.

Please review Figures 1, 2 and 4, the general consumer does not have the knowledge of professional moving, so it is suitable for general consumer applications, the basic information of the item 500, the basic information of the moving line 501 and the distance basic information 502 are presented to the consumer in the most common consumer information of the general consumer, and the demand for the worker and the vehicle are also uniformly formulated according to the moving demand information 21 . When the consumer transmits the moving demand information 21, the valuation processing unit 6 displays the information such as the price of the moving article and the price of the vehicle to the consumer through the valuation table 60, and even displays the price of the moving worker via the valuation table 60. Show it to consumers. Since the price of the general consumer to carry is only an estimated value, and the information such as the basic information 500 of the item, the basic information 501 of the moving line and the basic information 502 of the distance is the most common consumption information, the actual handling scene may be because Different items have different discrepancies, resulting in a large gap between the additional cost and the estimated budget in advance, which may cause a shadow of consumer insecurity.

Further, referring to FIG. 3 and FIG. 4, in a preferred embodiment, a general consumer can delegate a price estimate to be carried on the actual site by a professional with professional moving knowledge. The resulting difference is small, so it is suitable for professional applications. The basic information 500 of the item, the basic information of the moving line 501 and the basic information 502 of the distance can be loaded into a more detailed and complete calculation method, and the professional can Items are selected for more carefully classified handling items. In addition, the professional can also select the dispatching demand of the transporter and the vehicle according to the demand. The moving estimation system 1 includes a dispatch processing unit 8 connected to the server 4 and the database 5, as the case may be, the terminal device 3 Sending a dispatch demand information 26 to the server 4 via the information exchange platform 2, and transmitting the dispatch demand information 26 to the dispatch processing unit 8 through the server 4, the dispatch processing unit 8 according to the dispatch demand Information 26 is scheduled to move. The dispatch processing unit 8 includes a dispatching table 80, and the dispatching processing unit 8 generates the dispatching table 80 according to the dispatching demand information 26, and the dispatching table 80 is transmitted to the information exchange platform 2 via the server 4. Then, it is transmitted to the terminal device 3 via the information exchange platform 2, and is displayed through the display window 20. More specifically, when the professional accurately grasps the information such as the moving articles, moving the moving line and the carrying distance, the professional knowledge can be used to select the type of the vehicle and the number thereof, and the number of the carrying workers, and then the dispatching demand information 26 is selected. The dispatch demand information 26 is transmitted to the dispatch processing unit 8 via the servo terminal 4 to perform a dispatch schedule, and the dispatch processing unit 8 generates the dispatch table 80 according to the demand, and the dispatch table 80 passes the servo terminal 4 via the servo terminal 4 It is transmitted to the information exchange platform 2 and displayed on the display window 20. The dispatched work form 80 is stored in the database 5, and the post-transporter selects the number of cars and the number of transporters to the site based on the dispatch table 80.

Further, when the carrier is transported on site, the terminal device 3 can further dynamically report the service to the service kanban system (not shown), and effectively grasp the resources such as the transportation service, the person, the vehicle, and the like. Management to reduce the chance of delay and improve customer satisfaction. Even the complete record of the moving service is stored and extended, and the tracking system is extended to provide information on the execution status and progress of each service case, which helps build trust relationships and strengthen the management of customer relationships. The service history record is like the production history of food, providing customers with a safe life at home. Even after completing a service order, the customer's after-sales satisfaction is tracked, customer satisfaction indicators are established, and the information obtained through the survey is continuously improved to achieve the first goal of market customer satisfaction.

Moreover, the consumer can perform the service in the transportation process by the terminal device 3, record the satisfaction of each service, and provide the owner with the calculation of the service performance of each employee. This creation will electronically manage the service performance of the transportation industry, effectively solve the increasingly serious labor shortage in the moving industry, foster the professional service capabilities of high-quality employees, and enhance the overall industrial competitiveness.

The creation or rental of the moving estimation system 1 can be further promoted to the same industry, so that the cooperation and alliance between the company and other peers can be increased, thereby increasing the technology of the transportation service industry, thereby driving the industry. The application and development of e-commerce has formed a cluster effect to expand the influence of the industry, and to transform the service industry into a traditional service industry, to quickly face market mechanisms and enhance and operate energy. It is even possible to cooperate with industries such as Fangzhongye or the building management industry, and to promote the life service industry as a marketing integration of the industry cluster to create a virtual and integrated marketing environment. Expand the energy of each other's operations.

In summary, this creation can achieve the following characteristics:

1. The information exchange platform 2, which establishes the trial cost of moving expenses, estimates the loading amount according to the number of moving objects and pieces input by the consumers, and standardizes the price to reverse the negative impression of the moving industry. In this regard, through this creation, consumers can accurately grasp the price of moving services, thereby standardizing and transparentizing the price of moving services, thereby establishing a sound trading mechanism for the market, and at the same time enhancing the corporate image of the moving company.

2. The porter can further dynamically report the terminal device 3, and display the service dynamically in a service instant kanban system to effectively grasp the service management to reduce the probability of delay and improve customer satisfaction.

3. Complete record of the moving service history, and extend the customized tracking system to provide information on the execution status and progress of each service case, which will help build trust relationships and strengthen the management of customer relationships.

4. The electronic service performance management can effectively solve the increasingly serious labor shortage in the moving industry, foster the professional service capabilities of high-quality employees, and enhance the overall industrial competitiveness.

5. It is possible to further promote the sale or lease of the moving estimation system 1 to the same industry, so as to increase the cooperation and alliance between the company and other peers, thereby increasing the technology of the transportation service industry. The application and development of e-commerce in the industry has formed a cluster effect to expand the influence of the industry, and to transform the service industry into a traditional service industry, to quickly face market mechanisms and enhance and operate energy. It is even possible to cooperate with industries such as Fangzhongye or the building management industry, and to promote the life service industry as a marketing integration of the industry cluster to create a virtual and integrated marketing environment. Expand the energy of each other's operations.

The foregoing is only a preferred embodiment of the present invention, and its purpose is to enable those skilled in the art to understand the contents of the present invention and to implement it, and not to limit the scope of the present invention. All changes or modifications to the shapes, structures and features described in the scope of this application are to be included in the scope of the patent application.

1‧‧‧Relocation estimation system
2‧‧‧Information exchange platform
20‧‧‧ display window
21‧‧‧ Moving demand information
22‧‧‧ Items required for items
23‧‧‧Relocation of moving line demand items
24‧‧‧Relocation distance demand items
25‧‧‧ Order demand information
26‧‧‧ dispatch demand information
3‧‧‧ Terminal devices
4‧‧‧Server
5‧‧‧Database
50‧‧‧Basic information
500‧‧‧ Items Basic Information
501‧‧‧Basic information
502‧‧‧ Distance information
503‧‧‧ Item image
6‧‧‧ Valuation Processing Unit
60‧‧‧ valuation form
61‧‧‧Volume Estimation Module
62‧‧‧Mobile Valuation Module
63‧‧‧ Distance Estimation Module
7‧‧‧Order processing unit
70‧‧‧ Order Form
8‧‧‧ dispatch processing unit
80‧‧‧ dispatch table

Fig. 1 is a block diagram showing a first embodiment of the present moving estimation system. Fig. 2 is a block diagram showing a second embodiment of the present moving estimation system. Fig. 3 is a block diagram showing a third embodiment of the present moving estimation system. Figure 4: Schematic diagram of the use of the proposed moving estimation system.

1‧‧‧Relocation estimation system

2‧‧‧Information exchange platform

3‧‧‧ Terminal devices

4‧‧‧Server

5‧‧‧Database

50‧‧‧Basic information

500‧‧‧ Items Basic Information

501‧‧‧Basic information

502‧‧‧ Distance information

6‧‧‧ Valuation Processing Unit

60‧‧‧ Valuation Form

61‧‧‧Volume Estimation Module

62‧‧‧Mobile Valuation Module

63‧‧‧ Distance Estimation Module

Claims (10)

A moving estimation system includes: an information exchange platform for providing a pre-evaluation of a consumer to move; a terminal device connected to the information exchange platform; a server, the server Connecting the information exchange platform, the terminal device transmits a moving demand information to the server through the information exchange platform; a database, the database is connected to the server, the database stores a plurality of basic information; and an evaluation processing unit The valuation processing unit connects the server and the database; the terminal device transmits the moving demand information to the server via the information exchange platform, and transmits the moving demand information to the valuation processing unit through the server; the valuation The processing unit performs an evaluation operation based on the moving demand information and the basic information, and generates an evaluation form, and the evaluation form is transmitted to the information exchange platform via the server, and transmitted to the terminal device via the information exchange platform. For example, in the moving estimation system described in claim 1, wherein the moving demand information includes an item quantity demand item, a moving moving line demand item, and a moving distance demand item; the item quantity demand item, the moving movement The line requirement object and the relocation distance requirement object are embedded in the information exchange platform, and the consumer selects a demand through the terminal device to generate the moving demand information, and transmits the information to the valuation processing unit through the server through the information exchange platform. For example, the moving estimation system described in claim 2, wherein the basic information is included in the information exchange platform, which has basic information of items, basic information of moving lines, and basic information of distance. The moving estimation system according to claim 3, wherein the valuation processing unit comprises a volume estimation module, a moving line evaluation module, and a distance estimation module; the volume estimation module is required according to the quantity of the item. The object and the basic information of the item are subjected to a valuation operation, and the moving line evaluation module performs an evaluation operation according to the moving moving line demand object and the moving line basic information, and the distance estimating module performs the moving distance according to the moving object and the distance basic information. Valuation operation. The moving estimation system of claim 1, further comprising an order processing unit, wherein the order processing unit is connected to the server and the database, and the terminal device transmits an order demand information to the servo via the information exchange platform. End, and transmitting the order demand information to the order processing unit through the server, and the order processing unit performs the moving reservation according to the order demand information. The moving estimation system according to claim 5, wherein the order processing unit includes an order form, and the order processing unit generates the order form according to the order demand information, and the order form is transmitted to the information via the server. The communication platform is transmitted to the terminal device via the information exchange platform. For example, the moving estimation system described in claim 5 further includes a dispatch processing unit, the dispatch processing unit is connected to the server and the database, and the terminal device transmits a dispatch demand information to the information exchange platform to The server transmits the dispatch demand information to the dispatch processing unit through the server, and the dispatch processing unit performs a dispatch schedule for moving according to the dispatch demand information. The moving estimation system according to claim 7, wherein the dispatch processing unit includes a dispatching table, and the dispatching processing unit generates the dispatching table according to the dispatching demand information, and the dispatching table passes the The server is transmitted to the information exchange platform and transmitted to the terminal device via the information exchange platform. The moving estimation system according to any one of claims 1 to 8, wherein the information exchange platform is set as a webpage or an application. The moving estimation system according to any one of claims 1 to 8, wherein the terminal device is a personal computer, a notebook computer, a tablet computer, or a smart phone.