TWI810480B - Device for reconfirming transaction when transaction is judged to be impulsive consumption and method thereof - Google Patents
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一種交易確認裝置及其方法,特別係指一種判斷交易為衝動消費時再次確認交易之裝置及方法。A transaction confirmation device and method thereof, especially a device and method for reconfirming a transaction when it is judged that the transaction is impulsive consumption.
信用卡交易是一種非現金交易的付款方式,是銀行或信用卡公司提供的信貸服務。銀行或信用卡公司可以依照客戶的信用度與財力發卡給客戶,客戶持信用卡消費時無須支付現金,而是在收到帳單時再進行還款。Credit card transaction is a payment method for non-cash transactions, and it is a credit service provided by banks or credit card companies. Banks or credit card companies can issue cards to customers according to their creditworthiness and financial strength. Customers do not need to pay cash when spending with credit cards, but repay when they receive the bill.
由於信用卡交易便利且可延後付款,持卡人容易因衝動而購買不必要商品或奢侈品,導致在收到信用卡帳單時,面臨無力繳納之情況或因繳納而影響其生活品質,甚至最終因信用瑕疵,對持卡人未來造成重大影響,同時也增加發卡行的呆帳風險。Due to the convenience of credit card transactions and deferred payment, cardholders tend to buy unnecessary goods or luxury goods on impulse, resulting in inability to pay when receiving credit card bills, or affecting their quality of life due to payment, and even eventually Due to credit flaws, it will have a major impact on the future of cardholders, and at the same time increase the risk of bad debts for card issuers.
目前大部分的銀行或信用卡公司大多設有風險控管的機制,風險控管機制可能在持卡人購買特定商品/奢侈品或在特定商店購買商品時,拒絕持卡人的交易,使得持卡人免於風險/異常/爭議/盜刷。然而,風險控管機制實際上是為了避免持卡人被盜刷,而非避免持卡人衝動消費,因此,現有風險控管機制只能減少非持卡人刷卡的爭議消費,並不能夠有效的判斷出持卡人是否為衝動消費,也就是說,現有風險控管機制無法判斷持卡人是否有能力繳納刷卡費用,也無法降低呆帳的可能。At present, most banks or credit card companies have risk control mechanisms. The risk control mechanisms may reject cardholder transactions when cardholders purchase specific commodities/luxury goods or purchase commodities in specific stores, making cardholders People are free from risks/abnormalities/controversies/stolen brushes. However, the risk control mechanism is actually to prevent cardholders from being stolen, not to prevent cardholders from impulsive consumption. Therefore, the existing risk control mechanism can only reduce the disputed consumption of non-cardholders swiping cards, and cannot be effective. It is difficult to judge whether the cardholder is impulsive consumption, that is to say, the existing risk control mechanism cannot judge whether the cardholder has the ability to pay the card swiping fee, nor can it reduce the possibility of bad debts.
另外,當持卡人的交易被拒絕時,若持卡人確實要刷卡消費,則持卡人需要主動與發卡銀行或信用卡公司的客服聯絡後才能成功刷卡,然而,發卡銀行或信用卡公司的客服電話往往需要等待一段時間才能順利地與客服通話,在造成持卡人不便的同時也浪費持卡人的時間。In addition, when the cardholder's transaction is rejected, if the cardholder really wants to swipe the card for consumption, the cardholder needs to take the initiative to contact the customer service of the issuing bank or credit card company before successfully swiping the card. However, the customer service of the issuing bank or credit card company The phone often needs to wait for a period of time to talk to the customer service smoothly, which causes inconvenience to the cardholder and wastes the time of the cardholder.
綜上所述,可知先前技術中長期以來一直存在無法有效判斷出持卡人所進行之刷卡交易是否為衝動消費的問題,因此有必要提出改進的技術手段,來解決此一問題。To sum up, it can be seen that there has been a problem in the prior art for a long time that it is impossible to effectively judge whether the cardholder's swiping transaction is impulsive consumption. Therefore, it is necessary to propose improved technical means to solve this problem.
有鑒於先前技術存在無法有效判斷出持卡人所進行之刷卡交易是否為衝動消費的問題,本發明遂揭露一種判斷交易為衝動消費時再次確認交易之裝置及方法,其中:In view of the problem in the prior art that it is impossible to effectively determine whether the cardholder’s card swiping transaction is impulsive consumption, the present invention discloses a device and method for reconfirming the transaction when it is determined that the transaction is impulsive consumption, wherein:
本發明所揭露之判斷交易為衝動消費時再次確認交易之裝置,至少包含:通訊模組,用以接收包含信用卡資料之交易資料;資料取得模組,用以依據信用卡資料取得包含客戶通訊資料及客戶金融資料之客戶資料;消費評估模組,用以依據客戶金融資料及交易資料判斷交易為衝動消費時,產生通知訊息,使通訊模組依據客戶通訊資料傳送通知訊息至客戶端,並接收客戶端所傳送之確認訊息;授權判斷模組,用以依據確認訊息選擇產生表示授權或不授權之授權結果,使通訊模組傳回授權結果。The device for reconfirming the transaction when judging that the transaction is impulsive consumption disclosed by the present invention at least includes: a communication module, used to receive transaction data including credit card information; a data acquisition module, used to obtain information including customer communication information and Customer information of customer financial information; consumption evaluation module, which is used to generate notification messages when judging that the transaction is impulsive consumption based on customer financial information and transaction information, so that the communication module sends notification messages to the client based on customer communication information, and receives customers The confirmation message sent by the terminal; the authorization judgment module is used to select and generate an authorization result indicating authorization or non-authorization according to the confirmation message, so that the communication module returns the authorization result.
本發明所揭露之判斷交易為衝動消費時再次確認交易之方法,應用於發卡行伺服器,其步驟至少包括:接收包含信用卡資料之交易資料;依據信用卡資料取得包含客戶通訊資料及客戶金融資料之客戶資料;依據客戶金融資料及交易資料判斷交易為衝動消費時,產生通知訊息;依據客戶通訊資料傳送通知訊息至客戶端,並接收客戶端所傳送之確認訊息;依據確認訊息選擇產生表示授權或不授權之授權結果;傳回授權結果。The method for reconfirming the transaction disclosed in the present invention when judging that the transaction is impulsive consumption is applied to the server of the card issuing bank. The steps at least include: receiving transaction data including credit card information; obtaining information including customer communication data and customer financial data according to the credit card data. Customer information; when the transaction is judged to be impulsive consumption based on the customer's financial information and transaction information, a notification message is generated; a notification message is sent to the client based on the customer's communication information, and the confirmation message sent by the client is received; according to the confirmation message, choose to generate authorization or The authorization result of non-authorization; return the authorization result.
本發明所揭露之裝置與方法如上,與先前技術之間的差異在於本發明透過依據交易資料中的信用卡資料取得客戶通訊資料及客戶金融資料後,依據客戶金融資料及交易資料判斷交易為衝動消費時,依據客戶通訊資料傳送通知訊息至客戶端,並依據客戶端所傳回之確認訊息選擇產生允許交易或拒絕交易之授權結果,藉以解決先前技術所存在的問題,並可以達成增加交易的不順暢度以使持卡人有更多時間冷靜下來思考是否進行交易且可以降低發卡行潛在呆帳風險之技術功效。The device and method disclosed in the present invention are as above, and the difference between it and the prior art is that the present invention obtains customer communication data and customer financial data based on the credit card data in the transaction data, and judges the transaction as impulsive consumption based on the customer financial data and transaction data. At the same time, the notification message is sent to the client terminal according to the customer communication data, and the authorization result of allowing the transaction or rejecting the transaction is selected according to the confirmation message sent back by the client terminal, so as to solve the problems existing in the previous technology, and can achieve the goal of increasing transactions. Smoothness allows cardholders to have more time to calm down and think about whether to conduct transactions and can reduce the potential risk of bad debts of card issuers.
以下將配合圖式及實施例來詳細說明本發明之特徵與實施方式,內容足以使任何熟習相關技藝者能夠輕易地充分理解本發明解決技術問題所應用的技術手段並據以實施,藉此實現本發明可達成的功效。The features and implementation methods of the present invention will be described in detail below in conjunction with the drawings and embodiments, the content is enough to enable anyone familiar with the relevant art to easily and fully understand the technical means used to solve the technical problems of the present invention and implement them accordingly, thereby realizing The effect that the present invention can achieve.
本發明可以依據持卡人的客戶金融資料及交易資料判斷持卡人使用信用卡刷卡之交易為衝動消費時,傳送通知訊息到持卡人的行動裝置,使持卡人再次確認是否進行衝動消費的交易。According to the cardholder's customer financial data and transaction data, the present invention can determine that the cardholder's credit card swiping transaction is impulsive consumption, and then send a notification message to the cardholder's mobile device, so that the cardholder can reconfirm whether the transaction is impulsive consumption. trade.
其中,本發明所提之客戶金融資料為與持卡人有關之金融相關資料,包含但不限於帳戶交易記錄(如每月固定收入、常態之提現轉出金額等)、信用卡交易記錄、信用卡繳款記錄(如全額繳款或使用循環,及使用循環期間之金額繳款比率)、及資產資料(如存款餘額、貸款餘額、抵押品金額等)等。Among them, the customer financial information mentioned in the present invention is the financial related information related to the cardholder, including but not limited to account transaction records (such as monthly fixed income, normal cash withdrawal and transfer amount, etc.), credit card transaction records, credit card payment Payment records (such as full payment or use cycle, and the payment rate of the amount during the use cycle), and asset information (such as deposit balance, loan balance, collateral amount, etc.), etc.
以下先以「第1圖」本發明所提之判斷交易為衝動消費時再次確認交易之系統架構圖來說明本發明的系統運作。如「第1圖」所示,本發明之系統含有刷卡機110、收單行伺服器130、發卡行伺服器150、及行動裝置170。其中,刷卡機110、收單行伺服器130、發卡行伺服器150、行動裝置170可以是計算裝置。The following first illustrates the system operation of the present invention by referring to "Fig. 1" the system structure diagram of the system structure diagram for reconfirming the transaction when the transaction is judged as impulsive consumption in the present invention. As shown in FIG. 1 , the system of the present invention includes a
本發明所提之計算設備包含但不限於一個或多個處理模組、一條或多條記憶體模組、以及連接不同硬體元件(包括記憶體模組和處理模組)的匯流排等硬體元件。透過所包含之多個硬體元件,計算設備可以載入並執行作業系統,使作業系統在計算設備上運行,也可以執行軟體或程式。另外,計算設備也包含一個外殼,上述之各個硬體元件設置於外殼內。The computing device mentioned in the present invention includes but is not limited to one or more processing modules, one or more memory modules, and hardware such as buses connecting different hardware components (including memory modules and processing modules). body element. Through the included multiple hardware components, the computing device can load and execute the operating system, so that the operating system can run on the computing device, and can also execute software or programs. In addition, the computing device also includes a casing, and the above-mentioned hardware components are arranged in the casing.
本發明所提之計算設備的匯流排可以包含一種或多個類型,例如包含資料匯流排(data bus)、位址匯流排(address bus)、控制匯流排(control bus)、擴充功能匯流排(expansion bus)、及/或局域匯流排(local bus)等類型的匯流排。計算設備的匯流排包括但不限於的工業標準架構(Industry Standard Architecture, ISA)匯流排、周邊元件互連(Peripheral Component Interconnect, PCI)匯流排、視頻電子標準協會(Video Electronics Standards Association, VESA)局域匯流排、以及串列的通用序列匯流排(Universal Serial Bus, USB)、快速周邊元件互連(PCI Express, PCI-E/PCIe)匯流排等。The bus of the computing device mentioned in the present invention can include one or more types, such as data bus (data bus), address bus (address bus), control bus (control bus), expansion function bus ( expansion bus), and/or local bus (local bus) and other types of bus. Buses for computing devices include, but are not limited to, Industry Standard Architecture (ISA) buses, Peripheral Component Interconnect (PCI) buses, Video Electronics Standards Association (VESA) boards Domain bus, and serial universal serial bus (Universal Serial Bus, USB), fast peripheral component interconnection (PCI Express, PCI-E/PCIe) bus, etc.
本發明所提之計算設備的處理模組與匯流排耦接。處理模組包含暫存器(Register)組或暫存器空間,暫存器組或暫存器空間可以完全的被設置在處理模組之處理晶片上,或全部或部分被設置在處理晶片外並經由專用電氣連接及/或經由匯流排耦接至處理晶片。處理模組可為中央處理器、微處理器或任何合適的處理元件。若計算設備為多處理器設備,也就是計算設備包含多個處理模組,則計算設備所包含的處理模組都相同或類似,且透過匯流排耦接與通訊。處理模組可以解釋一個計算機指令或一連串的多個計算機指令以進行特定的運算或操作,例如,數學運算、邏輯運算、資料比對、複製/移動資料等,藉以驅動計算設備中的其他硬體元件或運行作業系統或執行各種程式及/或模組。The processing module of the computing device mentioned in the present invention is coupled to the bus bar. The processing module includes a register group or register space, which can be completely set on the processing chip of the processing module, or all or part of it is set outside the processing chip and coupled to the handle wafer via dedicated electrical connections and/or via bus bars. The processing module can be a central processing unit, a microprocessor or any suitable processing element. If the computing device is a multi-processor device, that is, the computing device includes multiple processing modules, the processing modules included in the computing device are all the same or similar, and are coupled and communicated through a bus. A processing module can interpret a computer instruction or a series of multiple computer instructions to perform specific calculations or operations, such as mathematical operations, logical operations, data comparison, copying/moving data, etc., to drive other hardware in the computing device components or run the operating system or execute various programs and/or modules.
計算設備中通常也包含一個或多個晶片組(Chipset)。計算設備的處理模組可以與晶片組耦接或透過匯流排與晶片組電性連接。晶片組是由一個或多個積體電路(Integrated Circuit, IC)組成,包含記憶體控制器以及周邊輸出入(I/O)控制器等,也就是說,記憶體控制器以及周邊輸出入控制器可以包含在一個積體電路內,也可以使用兩個或更多的積體電路實現。晶片組通常提供了輸出入和記憶體管理功能、以及提供多個通用及/或專用暫存器、計時器等,其中,上述之通用及/或專用暫存器與計時器可以讓耦接或電性連接至晶片組的一個或多個處理模組存取或使用。Computing devices usually also contain one or more chipsets (Chipsets). The processing module of the computing device can be coupled to the chip set or electrically connected to the chip set through a bus bar. The chipset is composed of one or more integrated circuits (Integrated Circuit, IC), including memory controllers and peripheral input/output (I/O) controllers, etc., that is, memory controllers and peripheral I/O controllers A circuit breaker can be contained in one integrated circuit or implemented using two or more integrated circuits. Chipsets usually provide input/output and memory management functions, and provide multiple general and/or special registers, timers, etc., wherein the above general and/or special registers and timers can be coupled or Accessed or used by one or more processing modules electrically connected to the chipset.
計算設備的處理模組也可以透過記憶體控制器存取安裝於計算設備上的記憶體模組和大容量儲存區中的資料。上述之記憶體模組包含任何類型的揮發性記憶體(volatile memory)及/或非揮發性(non-volatile memory, NVRAM)記憶體,例如靜態隨機存取記憶體(Static Random Access Memory, SRAM)、動態隨機存取記憶體(Dynamic Random Access Memory, DRAM)、唯讀記憶體(Read-Only Memory, ROM)、快閃記憶體(Flash memory)等。上述之大容量儲存區可以包含任何類型的儲存裝置或儲存媒體,例如,硬碟機、光碟(optical disc)、隨身碟(flash drive)、記憶卡(memory card)、固態硬碟(Solid State Disk, SSD)、或任何其他儲存裝置等。也就是說,記憶體控制器可以存取靜態隨機存取記憶體、動態隨機存取記憶體、快閃記憶體、硬碟機、固態硬碟中的資料。The processing module of the computing device can also access the data in the memory module and the mass storage area installed on the computing device through the memory controller. The above-mentioned memory modules include any type of volatile memory (volatile memory) and/or non-volatile (non-volatile memory, NVRAM) memory, such as static random access memory (Static Random Access Memory, SRAM) , Dynamic Random Access Memory (Dynamic Random Access Memory, DRAM), Read-Only Memory (Read-Only Memory, ROM), Flash memory (Flash memory), etc. The above-mentioned large-capacity storage area can include any type of storage device or storage medium, such as hard disk drive, optical disc (optical disc), flash drive (flash drive), memory card (memory card), solid state hard disk (Solid State Disk) , SSD), or any other storage device, etc. That is to say, the memory controller can access data in SRAM, DRAM, flash memory, hard disk drive, and solid-state hard disk.
計算設備的處理模組也可以透過周邊輸出入控制器經由周邊輸出入匯流排與周邊輸出裝置、周邊輸入裝置、通訊介面、及GPS接收器等周邊裝置或介面連接並通訊。周邊輸入裝置可以是任何類型的輸入裝置,例如鍵盤、滑鼠、軌跡球、觸控板、搖桿等,周邊輸出裝置可以是任何類型的輸出裝置,例如顯示器、印表機等,周邊輸入裝置與周邊輸出裝置也可以是同一裝置,例如觸控螢幕等。通訊介面可以包含無線通訊介面及/或有線通訊介面,無線通訊介面可以包含支援無線區域網路(如Wi-Fi、Zigbee等)、藍牙、紅外線、近場通訊(Near-field communication, NFC)、3G/4G/5G等行動通訊網路(蜂巢式網路)或其他無線資料傳輸協定的介面,有線通訊介面可為乙太網路裝置、DSL數據機、纜線(Cable)數據機、非同步傳輸模式(Asynchronous Transfer Mode, ATM)裝置、或光纖通訊介面及/或元件等。處理模組可以週期性地輪詢(polling)各種周邊裝置與介面,使得計算設備能夠透過各種周邊裝置與介面進行資料的輸入與輸出,也能夠與具有上面描述之硬體元件的另一個計算設備進行通訊。The processing module of the computing device can also be connected and communicated with peripheral devices or interfaces such as peripheral output devices, peripheral input devices, communication interfaces, and GPS receivers through the peripheral I/O controller via the peripheral I/O bus. The peripheral input device can be any type of input device, such as keyboard, mouse, trackball, touch pad, joystick, etc., and the peripheral output device can be any type of output device, such as display, printer, etc., peripheral input device It can also be the same device as the peripheral output device, such as a touch screen. The communication interface may include a wireless communication interface and/or a wired communication interface, and the wireless communication interface may include support for a wireless local area network (such as Wi-Fi, Zigbee, etc.), Bluetooth, infrared, near-field communication (Near-field communication, NFC), 3G/4G/5G and other mobile communication network (cellular network) or other wireless data transmission protocol interface, wired communication interface can be Ethernet device, DSL modem, cable (Cable) modem, asynchronous transmission Mode (Asynchronous Transfer Mode, ATM) device, or optical fiber communication interface and/or components, etc. The processing module can periodically poll (polling) various peripheral devices and interfaces, so that the computing device can input and output data through various peripheral devices and interfaces, and can also communicate with another computing device with the hardware components described above to communicate.
刷卡機110可以取得信用卡400的卡片資料(在本發明中也稱為信用卡資料)。一般而言,刷卡機110可以透過與信用卡400接觸或感應信用卡400的方式取得信用卡資料,但本發明並不以此為限。其中,信用卡資料包含信用卡卡號及驗證資料。The
刷卡機110也可以產生交易資料。刷卡機110所產生的交易資料包含但不限於信用卡資料、交易金額、特店訊息等,在部分的實施例中,交易資料還可能包含交易的商品訊息。其中,交易金額可以由刷卡機110所輸入,但本發明並不以此為限;特店訊息包含特店編號(或特店識別資料),在部分的實施例中還可以包含特店的名稱、所在地訊息及/或類型等;商品訊息可以包含商品的名稱、識別資料、數量及/或類型。The
刷卡機110可以透過有線網路或無線網路與收單行伺服器130或發卡行伺服器150連接,並可以傳送資料或訊號給收單行伺服器130/發卡行伺服器150,也可以接收收單行伺服器130/發卡行伺服器150所傳送的資料或訊號。刷卡機110可以將所取得的交易資料傳送給收單行伺服器130,也可以接收收單行伺服器130所傳送的授權結果。其中,授權結果可以表示允許交易或拒絕交易。值得一提的是,刷卡機110可以透過不同的通訊方式或不同的通訊次數傳送交易資料中的不同內容,例如,刷卡機110可以先將信用卡資料、交易金額、特店訊息傳送給收單行伺服器130,再將商品訊息傳送給發卡行伺服器150。The
刷卡機110也可以依據所接收到的授權結果產生相對應的交易結果,並可以顯示所產生的交易結果。舉例來說,刷卡機110可以在授權結果表示允許交易時產生表示交易成功的交易結果,也可以在授權結果表示拒絕交易時產生表示交易失敗的交易結果。The
收單行伺服器130可以透過有線或無線網路與刷卡機110及發卡行伺服器150連接,並可以傳送資料或訊號給刷卡機110/發卡行伺服器150,也可以接收刷卡機110/發卡行伺服器150所傳送的資料或訊號。例如,收單行伺服器130可以接收刷卡機110所傳送之交易資料,並可以將所接收到的交易資料傳送給發卡行伺服器150;也可以接收發卡行伺服器150所傳送的授權結果,及可以將所接收到的授權結果傳送給刷卡機110。The
發卡行伺服器150可以判斷持卡人刷卡之交易是否為衝動消費,並可以依據行動裝置170所傳送之確認訊息產生與持卡人所進行之交易對應的授權結果。The card issuing
發卡行伺服器150可以如「第2圖」本發明所提之判斷交易為衝動消費時再次確認交易之裝置之元件示意圖所示,包含處理模組210及通訊模組230。The issuing
處理模組210可以執行一個或一組計算機指令,並可以在執行計算機指令後產生資料取得模組221、消費評估模組222、授權判斷模組223。The processing module 210 can execute one or a group of computer instructions, and can generate a data acquisition module 221 , a consumption evaluation module 222 , and an authorization judgment module 223 after executing the computer instructions.
資料取得模組221負責依據通訊模組230所接收到的信用卡資料取得客戶資料。資料取得模組221所取得之客戶資料包含客戶基本資料、客戶通訊資料及客戶金融資料。其中,客戶基本資料可以包含姓名、生日、職業、身分等,客戶通訊資料可以包含行動電話號碼、電子郵件帳號、推播識別資料,但客戶基本資料、客戶通訊資料均不以上述為限。The data obtaining module 221 is responsible for obtaining customer data according to the credit card data received by the communication module 230 . The customer information acquired by the data acquisition module 221 includes customer basic information, customer communication information and customer financial information. Among them, the basic customer information may include name, date of birth, occupation, identity, etc., and the customer communication information may include mobile phone number, email account, and push identification information, but the basic customer information and customer communication information are not limited to the above.
一般而言,資料取得模組221可以依據通訊模組230所接收到的信用卡資料取得客戶識別資料,並依據所取得之客戶識別資料取得客戶資料。資料取得模組221所取得的客戶識別資料可以是身分證字號、護照號碼、簽證號碼、或發卡行的內部編號等可以代表持卡人的資料,資料取得模組221可以由設置於發卡行伺服器150中之儲存媒體(圖中未示)中或連線到與發卡行伺服器150連接之儲存裝置(圖中未示)讀出與信用卡資料對應的客戶識別資料,但資料取得模組221取得客戶識別資料的方式並不以上述為限;資料取得模組221可以至設置於發卡行伺服器150中之儲存媒體(圖中未示)中讀出與所取得之客戶識別資料關聯的客戶資料,也可以連線到與發卡行伺服器150連接之儲存裝置、發卡行之行內伺服器(圖中未示)、或外部伺服器(圖中未示)並依據所取得之客戶識別資料查詢相關聯的客戶資料,例如,資料取得模組221可以由儲存媒體、儲存裝置、行內伺服器查詢客戶基本資料、客戶通訊資料、及部分的客戶金融資料,資料取得模組221也可以由外部伺服器查詢部分的客戶金融資料。其中,上述之外部伺服器包含但不限於其他銀行或金融機構、聯合信用卡中心、政府單位所提供的伺服器。Generally speaking, the data obtaining module 221 can obtain customer identification data according to the credit card data received by the communication module 230, and obtain customer information according to the obtained customer identification data. The customer identification data obtained by the data acquisition module 221 can be ID card number, passport number, visa number, or the internal number of the issuing bank, etc., which can represent the cardholder's data. The storage medium (not shown in the figure) in the
消費評估模組222負責依據資料取得模組221所取得之客戶資料中的客戶金融資料及通訊模組230所接收到的交易資料判斷持卡人所進行的交易是否為衝動消費。舉例來說,消費評估模組222可以依據客戶金融資料所包含之帳戶交易記錄與信用卡交易記錄及交易資料中的交易金額使用如布林通道(Bollinger band)的方式判斷持卡人所進行的交易是否為衝動消費,更詳細的,消費評估模組222可以先定義單位時間,並依據客戶金融資料所包含之帳戶交易記錄及信用卡交易記錄計算單位時間收支結餘及過去一段時間內之移動單次消費金額,及依據所計算出之單位時間收支結餘定義消費承受資料,再依據所計算出之移動單次消費金額、所定義的消費承受資料、及所定義之單位時間計算承受門檻值,並依據交易資料所包含之交易金額是否大於所計算出之承受門檻值來判斷持卡人所進行之交易是否為衝動消費;但消費評估模組222判斷持卡人所進行之交易是否為衝動消費之方式並不以上述為限。The consumption evaluation module 222 is responsible for judging whether the transaction made by the cardholder is impulsive consumption according to the customer's financial data in the customer data obtained by the data acquisition module 221 and the transaction data received by the communication module 230 . For example, the consumption evaluation module 222 can judge the transaction made by the cardholder based on the account transaction records contained in the customer's financial data, the credit card transaction records and the transaction amount in the transaction data, such as Bollinger band Whether it is impulsive consumption, in more detail, the consumption evaluation module 222 can first define the unit time, and calculate the unit time income and expenditure balance and the single movement in the past period of time based on the account transaction records and credit card transaction records included in the customer's financial information Consumption amount, and define the consumption acceptance data based on the calculated income and expenditure balance per unit time, and then calculate the acceptance threshold value based on the calculated mobile single consumption amount, the defined consumption acceptance data, and the defined unit time, and Judging whether the transaction made by the cardholder is impulsive consumption based on whether the transaction amount contained in the transaction data is greater than the calculated acceptance threshold; but the consumption evaluation module 222 determines whether the transaction conducted by the cardholder is impulsive The method is not limited to the above.
消費評估模組222也可以在依據客戶金融資料所包含之帳戶交易記錄與信用卡交易記錄及交易資料中的交易金額判斷持卡人所進行的交易是否為衝動消費前,先依據交易資料中的商品訊息判斷持卡人所進行的交易是否為衝動消費。舉例來說,消費評估模組222可以預先建立各種商品或各種商品類型所對應的衝動值,並可以計算通訊模組230所接收到之商品訊息中之所有商品的衝動值的總和,當所計算出之總和高於衝動門檻值時,再依據客戶金融資料及交易金額判斷持卡人所進行的交易是否為衝動消費;消費評估模組222也可以判斷通訊模組230所接收到之商品訊息中是否存在高於衝動門檻值的商品,若是,則判斷持卡人所進行的交易為衝動消費,反之則否。其中,衝動門檻值可以是預定值,也可以是由消費評估模組222計算產生。The consumption evaluation module 222 can also judge whether the transaction made by the cardholder is impulsive consumption according to the account transaction records contained in the customer's financial information, the credit card transaction records and the transaction amount in the transaction information, and first base on the commodity information in the transaction information. The message determines whether the transaction made by the cardholder is impulsive consumption. For example, the consumption evaluation module 222 can pre-establish the impulse values corresponding to various commodities or various commodity types, and can calculate the sum of the impulse values of all commodities in the commodity information received by the communication module 230, when the calculated When the total sum is higher than the impulsive threshold, judge whether the transaction made by the cardholder is impulsive consumption according to the customer's financial information and transaction amount; Whether there are commodities higher than the threshold value of impulse, if so, it is judged that the transaction made by the cardholder is impulsive consumption, and vice versa. Wherein, the impulse threshold value may be a predetermined value, or may be calculated by the consumption evaluation module 222 .
消費評估模組222也可以在判斷交易為衝動消費時,依據資料取得模組221所取得之客戶資料中的客戶金融資料及通訊模組230所接收到的交易資料判斷持卡人所進行的交易成立後是否對持卡人產生重大影響,例如導致擔保品遭法拍或現金流不足。舉例來說,消費評估模組222可以依據客戶金融資料所包含之帳戶交易記錄、信用卡繳款記錄、資產資料等資料及交易資料所包含的交易金額進行預測,判斷交易成立後是否對持卡人產生重大影響,更詳細的,消費評估模組222可以依據帳戶交易記錄、信用卡繳款記錄、資產資料評估客戶總資產,並判斷交易金額是否大於所評估出的客戶總資產之特定比例(如1%)。The consumption evaluation module 222 can also judge the transaction conducted by the cardholder according to the customer's financial data in the customer data obtained by the data acquisition module 221 and the transaction data received by the communication module 230 when judging that the transaction is impulsive consumption. Whether it will have a major impact on cardholders after its establishment, such as foreclosure of collateral or insufficient cash flow. For example, the consumption evaluation module 222 can make predictions based on the account transaction records, credit card payment records, asset data and other data contained in the customer's financial data and the transaction amount contained in the transaction data, and determine whether the transaction will be beneficial to the cardholder after the transaction is established. In more detail, the consumption evaluation module 222 can evaluate the customer's total assets based on account transaction records, credit card payment records, and asset data, and determine whether the transaction amount is greater than a specific ratio of the evaluated customer's total assets (such as 1 %).
消費評估模組222也可以在判斷交易為衝動消費時,產生通知訊息。消費評估模組222也可以在判斷交易成立後會對持卡人產生重大影響時,例如判斷交易金額大於所評估出的客戶總資產之特定比例時,可以在所產生之通知訊息中加入對應提示,例如醒目的提醒字眼及/或揭露資產狀況以提醒持卡人。The consumption assessment module 222 can also generate a notification message when the transaction is judged to be an impulsive consumption. The consumption evaluation module 222 can also add corresponding prompts to the generated notification messages when it is judged that the transaction will have a significant impact on the cardholder, for example, when the transaction amount is judged to be greater than a specific percentage of the evaluated customer's total assets , such as prominent reminders and/or revealing asset status to alert cardholders.
授權判斷模組223負責依據通訊模組230所接收到的確認訊息選擇產生相對應的授權結果。例如,當確認訊息表示確定交易時,授權判斷模組223可以產生表示允許交易的授權結果,而當確認訊息表示取消交易時,授權判斷模組223可以產生表示拒絕交易的授權結果。The authorization judging module 223 is responsible for selecting and generating a corresponding authorization result according to the confirmation message received by the communication module 230 . For example, when the confirmation message indicates that the transaction is confirmed, the authorization judging module 223 can generate an authorization result indicating that the transaction is allowed, and when the confirmation message indicates that the transaction is cancelled, the authorization judging module 223 can generate an authorization result indicating that the transaction is rejected.
通訊模組230可以透過有線或無線網路與刷卡機110、收單行伺服器130及行動裝置170連接,並可以傳送資料或訊號給刷卡機110/收單行伺服器130/行動裝置170,也可以接收刷卡機110/收單行伺服器130/行動裝置170所傳送的資料或訊號。The communication module 230 can be connected with the
通訊模組230負責接收交易資料。通訊模組230所接收到的交易資料是由刷卡機110產生,一般而言,通訊模組230可以由收單行伺服器130接收到交易資料,但本發明並不以此為限,例如,交易資料也可以由在發卡行伺服器150上運行的其他系統(圖中未示)提供,通訊模組230也可以由收單行伺服器130接收到部分的交易資料,並由刷卡機110接收到另一部份的交易資料。The communication module 230 is responsible for receiving transaction data. The transaction data received by the communication module 230 is generated by the
通訊模組230也負責依據資料取得模組221所取得之客戶通訊資料傳送通知訊息至客戶端。其中,客戶端可以是行動裝置170,也可以是安裝於行動裝置170上的應用程式。The communication module 230 is also responsible for sending a notification message to the client according to the client communication data obtained by the data obtaining module 221 . Wherein, the client may be the
當客戶通訊資料為推播識別資料時,通訊模組230可以依據推播識別資料所包含之行動裝置170的裝置識別資料及安裝於行動裝置170上之應用程式的程式識別資料推送消費評估模組222所產生的通知訊息至客戶端,使客戶端可以在行動裝置170上顯示通訊模組230所推送的通知訊息;當客戶通訊資料為行動電話號碼時,通訊模組230可以將通知訊息以簡訊的形式傳送給使用行動電話號碼的行動裝置170,使行動裝置170顯示通知訊息;而當客戶通訊資料為電子郵件帳號時,通訊模組230可以將通知訊息以電子郵件的形式透過電子郵件主機(圖中未示)傳送給行動裝置170。When the customer communication data is the push identification data, the communication module 230 can push the consumption evaluation module according to the device identification data of the
通訊模組230也負責接收客戶端所傳送的確認訊息。通訊模組230所接收到的確認訊息與傳送給客戶端的通知訊息相對應,一般而言,確認訊息可以表示確定交易或取消交易。The communication module 230 is also responsible for receiving the confirmation message sent by the client. The confirmation message received by the communication module 230 corresponds to the notification message sent to the client. Generally speaking, the confirmation message can indicate confirmation of the transaction or cancellation of the transaction.
通訊模組230也負責將授權判斷模組223所產生的授權結果傳回收單行伺服器130。The communication module 230 is also responsible for sending the authorization result generated by the authorization judging module 223 back to the one-
接著以一個實施例來解說本發明的運作系統與方法,並請參照「第3A圖」本發明所提之判斷交易為衝動消費時再次確認交易之方法流程圖。Next, an embodiment is used to explain the operating system and method of the present invention, and please refer to "Fig. 3A" for the flow chart of the method for reconfirming the transaction when the transaction is judged to be impulsive consumption in the present invention.
在使用者於特店的刷卡機110刷卡後,刷卡機110可以產生交易資料,並可以將所產生的交易資料傳送給收單行伺服器130。在本實施例中,假設交易資料包含特店識別資料、信用卡資料及交易金額,但本發明並不以此為限。After the user swipes the card at the
收單行伺服器130在接收到交易資料後,可以依據交易資料中的信用卡資料選擇將交易資料傳送給發出使用者所使用之信用卡的發卡行的發卡行伺服器150。After receiving the transaction data, the
在發卡行伺服器150的通訊模組230接收到收單行伺服器130所傳送的交易資料(步驟310)後,發卡行伺服器150的資料取得模組221可以依據交易資料所包含的信用卡資料取得客戶資料(步驟320)。在本實施例中,假設資料取得模組221可以由發卡行的內部記錄中讀出與信用卡資料中之信用卡卡號對應的客戶識別資料,例如,由持卡人與卡號之對應表中讀取與信用卡卡號儲存為同一筆記錄的持卡人身分證字號。之後,資料取得模組221可以依據持卡人身分證字號取得客戶基本資料、客戶通訊資料、及客戶金融資料等客戶資料。After the communication module 230 of the
在發卡行伺服器150的資料取得模組221取得客戶資料後,發卡行伺服器150的消費評估模組222可以依據資料取得模組221所取得之客戶資料中的客戶金融資料及通訊模組230所接收到的交易資料判斷持卡人所進行之交易是否為衝動消費,消費評估模組222還可以在判斷交易為衝動消費時,產生通知訊息(步驟330)。在本實施例中,假設如「第3B圖」之流程所示,消費評估模組222可以先依據客戶金融資料所包含之帳戶交易記錄及信用卡交易記錄計算單位時間收支結餘及移動單次消費金額(步驟331),若消費評估模組222定義單位時間為一個月,持卡人每月的固定收入為薪資5.5萬,持卡人每月提領現金、轉帳繳納公共事業費用、電話與網路費用、信用卡費共2萬,且房屋貸款每月負擔3.2萬,則消費評估模組222可以計算持卡人每月結餘(單位時間收支結餘)為3千,另外,若在過去三個月內,持卡人共進行10次刷卡交易,交易總額為5萬,則消費評估模組222可以計算移動單次消費金額為5千。接著,消費評估模組222可以依據所計算出之單位時間收支結餘定義消費承受資料(步驟333),若消費評估模組222可以依據預先設定之單位時間收支結餘的級距定義消費承受資料,例如,當單位時間收支結餘大於1萬,則定義消費承受資料為50;當單位時間收支結餘在5千至1萬(含)之間,則定義消費承受資料為45;當單位時間收支結餘在0到5千(含),則定義消費承受資料為40;單位時間收支結餘在負3千到0(含),則定義消費承受資料為30;當單位時間收支結餘小於等於負3千,則定義消費承受資料為20。之後,消費評估模組222可以依據所計算出之移動單次消費金額、所定義的消費承受資料、及單位時間計算承受門檻值(步驟335),例如計算單位時間與消費承受資料的乘積(30*40=1200),在加算乘積與移動單次消費金額的和(1200+5000=6200)來做為承受門檻值。如此,消費評估模組222可以依據交易資料所包含之交易金額是否大於所計算出之承受門檻值(6200)來判斷持卡人所進行之交易是否為衝動消費(步驟337)。After the data acquisition module 221 of the
若發卡行伺服器150的消費評估模組222判斷交易為衝動消費時,可以產生通知訊息(步驟339);而若發卡行伺服器150的消費評估模組222判斷交易不是衝動消費,則可以產生授權結果(步驟340)。If the consumption assessment module 222 of the issuing
回到「第3A圖」,當發卡行伺服器150的消費評估模組222產生通知訊息後,發卡行伺服器150的通訊模組230可以將消費評估模組222所產生的通知訊息傳送給客戶端,並接收客戶端所傳回的確認訊息(步驟360)。在本實施例中,假設發卡行伺服器150之資料取得模組221所取得之客戶資料所包含的客戶通訊資料為推播識別資料時,通訊模組230可以依據推播識別資料所包含的裝置識別資料及程式識別資料將通知訊息推送給安裝於行動裝置170上的應用程式(客戶端),使得客戶端可以在行動裝置170顯示推播提示並可以產生震動以提醒持卡人,當持卡人操作行動裝置170選擇觀看推播提示後,客戶端可以在顯示通知訊息。之後,持卡人可以操作行動裝置170選擇確認交易或取消交易,客戶端可以依據持卡人的選擇產生相對應的確認訊息,並可以將所產生的確認訊息傳回發卡行伺服器150。Going back to "Fig. 3A", after the consumption evaluation module 222 of the
在發卡行伺服器150的通訊模組230接收到客戶端所傳送的確認訊息後,發卡行伺服器150的授權判斷模組223可以依據通訊模組230所接收到的確認訊息產生相對應的授權結果(步驟370)。After the communication module 230 of the issuing
在發卡行伺服器150的授權判斷模組223產生授權結果後,發卡行伺服器150的通訊模組230可以將授權結果傳回收單行伺服器130,收單行伺服器130在接收到授權結果後,可以將授權結果轉送回刷卡機110,刷卡機110在接收到授權結果後,便可以依據授權結果產生並顯示交易成功或交易失敗的交易結果。After the authorization judgment module 223 of the issuing
如此,透過本發明,發卡行便可以在持卡人刷卡時,判斷持卡人所進行的交易是否為衝動消費,並可以在判斷持卡人為衝動消費時通知持卡人,使持卡人再次確認是否進行交易,藉以透過降低交易順暢度來增加持卡人思考是否進行衝動消費的時間。In this way, through the present invention, the card issuing bank can judge whether the cardholder's transaction is impulsive consumption when the cardholder swipes the card, and can notify the cardholder when it is judged that the cardholder is impulsive consumption, so that the cardholder can buy again. Confirm whether to conduct transactions, so as to increase the time for cardholders to think about whether to make impulsive consumption by reducing the smoothness of transactions.
上述實施例中,若刷卡機110所產生的交易資料還包含商品訊息,且刷卡機110可以將商品訊息直接傳送給發卡行伺服器150,則在發卡行伺服器150的通訊模組230接收到刷卡機110所傳送的商品訊息後,發卡行伺服器150的消費評估模組222也可以先依據通訊模組230所接收到商品訊息中所包含的商品及/或商品類型判斷持卡人所進行之交易是否為衝動消費,例如,判斷商品訊息中所記錄之商品的衝動值總和是否衝動門檻值或是否有任何商品之衝動值超過衝動門檻值等。若否,則消費評估模組222判斷交易不是衝動消費,可以產生授權結果(步驟340);若是,則消費評估模組222可以再如「第3B圖」之流程判斷交易是否為衝動消費。In the above embodiment, if the transaction data generated by the
另外,在發卡行伺服器150的消費評估模組222判斷交易為衝動消費並產生通知訊息(步驟330)後,消費評估模組222還可以如「第3C圖」之流程所示,依據發卡行伺服器150的資料取得模組221所取得之客戶資料中之客戶金融資料所包含的帳戶交易記錄、信用卡繳款記錄、與資產資料評估客戶總資產(步驟351),並判斷交易資料所包含之交易金額是否大於客戶總資產之特定比例(步驟353),例如1%。當消費評估模組222判斷交易資料所包含之交易金額是否大於客戶總資產之特定比例時,可以在所產生之通知訊息中加入對應提示(步驟355),使得發卡行伺服器150的通訊模組230傳送給客戶端的通知訊息中包含醒目的提醒字眼及/或持卡人資產狀況。In addition, after the consumption evaluation module 222 of the
綜上所述,可知本發明與先前技術之間的差異在於具有依據交易資料中的信用卡資料取得客戶通訊資料及客戶金融資料後,依據客戶金融資料及交易資料判斷交易為衝動消費時,依據客戶通訊資料傳送通知訊息至客戶端,並依據客戶端所傳回之確認訊息選擇產生允許交易或拒絕交易之授權結果之技術手段,藉由此一技術手段可以來解決先前技術所存在無法有效判斷出持卡人所進行之刷卡交易是否為衝動消費的問題,進而達成增加交易的不順暢度以使持卡人有更多時間冷靜下來思考是否進行交易且可以降低發卡行潛在呆帳風險之技術功效。To sum up, it can be seen that the difference between the present invention and the prior art lies in that after the customer communication data and customer financial data are obtained based on the credit card data in the transaction data, when the transaction is judged to be impulsive consumption based on the customer financial data and transaction data, the customer The communication data sends a notification message to the client, and selects the technical means to generate the authorization result of allowing the transaction or rejecting the transaction according to the confirmation message sent back by the client. This technical means can solve the problem that the previous technology cannot be effectively judged. Whether the cardholder’s card-swiping transaction is an impulsive consumption issue, and then achieve the technical effect of increasing the smoothness of the transaction so that the cardholder has more time to calm down and think about whether to conduct the transaction and reduce the potential bad debt risk of the issuing bank .
再者,本發明之判斷交易為衝動消費時再次確認交易之方法,可實現於硬體、軟體或硬體與軟體之組合中,亦可在電腦系統中以集中方式實現或以不同元件散佈於若干互連之電腦系統的分散方式實現。Furthermore, the method for reconfirming the transaction when judging that the transaction is impulsive consumption in the present invention can be implemented in hardware, software, or a combination of hardware and software, and can also be implemented in a centralized manner in a computer system or distributed in different components. Distributed implementation of several interconnected computer systems.
雖然本發明所揭露之實施方式如上,惟所述之內容並非用以直接限定本發明之專利保護範圍。任何本發明所屬技術領域中具有通常知識者,在不脫離本發明所揭露之精神和範圍的前提下,對本發明之實施的形式上及細節上作些許之更動潤飾,均屬於本發明之專利保護範圍。本發明之專利保護範圍,仍須以所附之申請專利範圍所界定者為準。Although the embodiments disclosed in the present invention are as above, the content described is not intended to directly limit the scope of protection of the present invention. Anyone with ordinary knowledge in the technical field of the present invention, without departing from the spirit and scope disclosed in the present invention, makes some changes and modifications to the form and details of the implementation of the present invention, all of which belong to the patent protection of the present invention scope. The scope of patent protection of the present invention shall still be defined by the scope of the attached patent application.
110:刷卡機 130:收單行伺服器 150:發卡行伺服器 170:行動裝置 210:處理模組 221:資料取得模組 222:消費評估模組 223:授權判斷模組 230:通訊模組 400:信用卡 步驟310:接收交易資料,交易資料包含信用卡資料 步驟320:依據信用卡資料取得客戶資料,客戶資料包含客戶通訊資料及客戶金融資料 步驟330:依據客戶金融資料及交易資料判斷交易為衝動消費時,產生通知訊息 步驟331:依據帳戶交易記錄及信用卡交易記錄計算單位時間收支結餘及移動單次消費金額 步驟333:依據單位時間收支結餘定義消費承受資料 步驟335:依據移動單次消費金額、消費承受資料、單位時間計算承受門檻值 步驟337:依據交易金額及承受門檻值判斷是否為衝動消費 步驟339:產生通知訊息 步驟340:產生授權結果 步驟351:依據帳戶交易記錄、信用卡繳款記錄、及資產資料評估客戶總資產 步驟353:判斷交易金額是否大於客戶總資產之特定比例 步驟355:於通知訊息中加入對應提示 步驟360:依據客戶通訊資料傳送通知訊息至客戶端,並接收客戶端所傳送之確認訊息 步驟370:依據確認訊息選擇產生授權結果 步驟380:傳回授權結果110: credit card machine 130: Acquiring bank server 150: card issuing bank server 170:Mobile device 210: Processing module 221: Data acquisition module 222:Consumption evaluation module 223: Authorization judgment module 230: Communication module 400: credit card Step 310: Receive transaction data, the transaction data includes credit card data Step 320: Obtain customer information based on credit card information, customer information includes customer communication information and customer financial information Step 330: Generate a notification message when the transaction is judged to be impulsive consumption based on the customer's financial data and transaction data Step 331: Calculate the balance of income and expenditure per unit time and the amount of mobile single consumption based on the account transaction records and credit card transaction records Step 333: Define the consumption acceptance data according to the income and expenditure balance per unit time Step 335: Calculate the acceptance threshold based on the mobile single consumption amount, consumption acceptance data, and unit time Step 337: Judging whether it is impulsive consumption based on the transaction amount and acceptance threshold Step 339: Generate a notification message Step 340: generate authorization result Step 351: Evaluate the customer's total assets based on account transaction records, credit card payment records, and asset information Step 353: Determine whether the transaction amount is greater than a specific percentage of the client's total assets Step 355: Add the corresponding prompt in the notification message Step 360: Send a notification message to the client according to the client communication data, and receive the confirmation message sent by the client Step 370: Choose to generate an authorization result according to the confirmation message Step 380: Return the authorization result
第1圖為本發明所提之判斷交易為衝動消費時再次確認交易之系統架構圖。 第2圖為本發明所提之判斷交易為衝動消費時再次確認交易之裝置之元件示意圖。 第3A圖為本發明所提之判斷交易為衝動消費時再次確認交易之方法流程圖。 第3B圖為本發明所提之判斷交易是否為衝動消費之方法流程圖。 第3C圖為本發明所提之判斷交易金額是否大於客戶總資產一定比例之方法流程圖。Figure 1 is a system architecture diagram for reconfirming transactions when judging transactions as impulsive consumption proposed by the present invention. Figure 2 is a schematic diagram of the components of the device for reconfirming the transaction when it is judged that the transaction is impulsive consumption proposed by the present invention. Fig. 3A is a flow chart of the method for reconfirming the transaction when judging that the transaction is impulsive consumption according to the present invention. FIG. 3B is a flow chart of the method for judging whether a transaction is impulsive consumption proposed by the present invention. Figure 3C is a flow chart of the method for judging whether the transaction amount is greater than a certain percentage of the client's total assets proposed by the present invention.
步驟310:接收交易資料,交易資料包含信用卡資料Step 310: Receive transaction data, the transaction data includes credit card information
步驟320:依據信用卡資料取得客戶資料,客戶資料包含客戶通訊資料及客戶金融資料Step 320: Obtain customer information based on credit card information, customer information includes customer communication information and customer financial information
步驟330:依據客戶金融資料及交易資料判斷交易為衝動消費時,產生通知訊息Step 330: Generate a notification message when the transaction is judged to be impulsive consumption based on the customer's financial data and transaction data
步驟360:依據客戶通訊資料傳送通知訊息至客戶端,並接收客戶端所傳送之確認訊息Step 360: Send a notification message to the client according to the client communication data, and receive the confirmation message sent by the client
步驟370:依據確認訊息選擇產生授權結果Step 370: Choose to generate an authorization result according to the confirmation message
步驟380:傳回授權結果Step 380: Return the authorization result
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