TWI772605B - Medical consulting system - Google Patents

Abstract

A medical consulting system is disclosed. The medical system includes registration interface, user operation interface, medical personnel operation interface, medical consulting platform and review interface. The registration interface is used to input registration data of the user and the medical personnel. The user operation interface includes user login interface and consulting interface. The medical personnel operation interface includes medical personnel login interface and diagnostic interface. The medical consulting platform includes registration module, consulting module, prescription module, transferring module and payment module. The consulting module connects the consulting interface and the diagnostic interface. The video communication is used to provide the interactive diagnosis. The medication or transferring advice is made according to the consulting result.

Description

medical consultation system

The present invention relates to a medical consultation system for clinical triage, especially to a medical consultation system that is connected to a medical consultation platform through a network, and provides a preliminary diagnosis of the user by online medical personnel.

In daily life, it is a familiar scene to go to a hospital clinic when you are sick. However, for backward areas or remote mountainous areas, due to the uneven distribution of medical resources, there may not be even doctors in remote areas. For these areas where medical resources are lacking, if you have symptoms of illness, you often need to spend a lot of transportation costs and time to go to the hospital in the urban area to wait for a doctor. Even if there are doctors who provide roving free clinics, it is difficult to solve the continuous lack of medical resources in the local area. Expanding to all parts of the world, there may also be obvious gaps in medical resources between countries. Countries with advanced medical care can perform various complex surgeries, while countries with backward medical care may have difficulty in diagnosing the diseases they suffer from.

On the other hand, medical diagnosis requires professional training and training, and the general public cannot easily judge the severity of the disease, resulting in a large influx of patients with mild symptoms to large hospitals. The time to see a doctor can seek relevant diagnosis and treatment. Not only is the original intention of hospital graded treatment difficult to achieve, but it also causes a lot of unnecessary waste of medical resources. if It can provide convenient and immediate diagnosis and consultation in the early stage of the disease, not only can implement the system of graded referral, but also can more effectively use medical resources and reduce unnecessary waste.

In view of this, with the development of current technology and the popularization of information infrastructure, how to provide users with preliminary consultation through the assistance of software, hardware and network architecture will be a major issue in the effective use of medical resources. Therefore, the inventors of the present invention have considered and designed a medical consultation system to improve the deficiencies of the prior art, thereby enhancing the implementation and utilization in the industry.

In view of the above-mentioned problems in the prior art, the purpose of the present invention is to provide a medical consultation system to solve the current problem of uneven distribution of medical resources and inability to provide immediate medical consultation or simple disease diagnosis.

According to an object of the present invention, a medical consultation system is provided, which includes a registration interface, a user operation interface, a medical personnel operation interface, a medical consultation platform, and an audit interface. Among them, the registration interface provides users to input user registration information and medical personnel to input medical personnel registration information. The user registration information includes the user's basic information and health information, and the medical personnel registration information includes the medical personnel's license information and department information. . The user operation interface includes a user login interface and a consultation interface. The user login interface provides the user to log in with the user account information obtained from the registration interface, and input the description of the user's waiting state. The consultation interface includes a first video device that captures an image of the user in real time. The medical personnel operation interface includes a medical personnel login interface and a consultation interface. The medical personnel login interface provides the medical personnel to log in with the medical personnel account information obtained by the registration interface. The consultation interface includes a second video device that captures images of medical personnel in real time. The medical consultation platform is connected to the user operation interface and the medical personnel operation interface. The medical consultation platform includes a database and a processor, and the processor executes the instructions. The program is made to execute a plurality of modules, including a registration module, a consultation module, a prescription module, a referral module, and a payment module. Among them, the registration module receives user registration information to generate user account information and receives medical personnel registration information to generate medical personnel account information, and stores the user's basic information and health information, as well as medical personnel's certificate data and department data. in the database. The consultation module connects the user's first video device and the medical staff's second video device, and uses the user's image to describe the user's consultation problem, and provides consultation suggestions after the medical staff conducts an image consultation. The prescription module generates prescription drug lists based on the advice and provides pharmacy information. The referral module generates referral suggestions based on consultation suggestions and provides hospital information. Paid modules generate fee bills based on consulting recommendations. The audit interface is connected to the medical consultation platform, and the audit unit audits the medical personnel's license data, and stores the audit results in the database.

Preferably, the basic information of the user may include basic personal information and family background information, and the health information may include medical history data and allergy records.

Preferably, the review interface can review user registration information and medical personnel registration information, and provide corresponding usage contracts according to the review results.

Preferably, the registration interface can further receive pharmacy information of a plurality of pharmacies, and the pharmacy information includes practice information and pharmacy location.

Preferably, the review interface can review the information of the pharmacies and provide the cooperation contracts of the plurality of pharmacies.

Preferably, the registration interface can further receive hospital information of a plurality of hospitals, and the hospital information includes the information of the medical department and the location of the hospital.

Preferably, the review interface can review hospital information and provide cooperation contracts of multiple hospitals.

Preferably, the referral module can be connected to the registration systems of a plurality of hospitals, perform the registration procedure according to the referral suggestion, and notify the user of the registration information.

Preferably, the user interface may further include a payment interface, the payment interface includes a plurality of payment methods, and the user performs the payment procedure for the expense bill by one of the plurality of payment methods.

Preferably, the payment interface can be connected to the prescription module or the referral module, and the user pays the prescription fee or the registration fee through one of a plurality of payment methods.

Based on the above, the medical consultation system according to the present invention can have one or more of the following advantages:

(1) This medical consultation system is connected to the medical consultation platform through the Internet, which removes regional and temporal restrictions, enables users to obtain medical consultation assistance across regions and countries, and solves the problem of uneven distribution of medical resources. At the same time, it provides instant judgment and assistance to avoid missing the golden rescue time.

(2) This medical consultation system integrates medical resources such as medical personnel, pharmacies, hospitals, etc., provides preliminary diagnosis and consultation, reduces the waste of resources caused by lack of medical knowledge and a large number of large hospitals for consultation, saves users' transportation costs and reduces waiting for consultation time.

(3) This medical consultation system stores complete user and medical personnel information, and the identity qualifications are reviewed by the review unit. The consultation records and payment procedures also have complete records for inspection to ensure that the medical consultation platform can comply with medical and related regulations.

1: Medical consultation system

10: User interface

11: User

20: Medical personnel operating interface

21: Medical staff

30: Medical Consulting Platform

40: Audit interface

41: Audit unit

42: Audit Unit

50: Registration interface

60, 62: Display

61, 63: Video Camera

90: Pharmacy

91: Hospital

100: User login interface

101: Consulting interface

101a, 201a: Video screen

101b, 201b: Condition description interface

102, 202: Operation options

102a, 202a: Status Options

102b: Medical Personnel Checklist

102c, 202c: Referral Interface

102d, 202d: Prescription interface

102e, 202e: Paid interface

110: User basic data sheet

111: User consultation data sheet

112: Referral information

200: Medical staff login interface

201: Consultation interface

202b: User List

210: Basic Information Sheet for Doctors

211: Doctor's visit data sheet

212: Consulting Suggestions

300:Database

301: Processor

900: Pharmacy Basic Information Sheet

910: Hospital Basic Information Sheet

3000: Registered modules

3001: Consulting Module

3002: Recipe Module

3003: Referral Module

3004: Paid Mods

S11~S14, S21~S26, S31~S32, S41~S44: Program

FIG. 1 is a block diagram of a medical consultation system according to an embodiment of the present invention.

FIG. 2 is a schematic diagram of an operation interface according to an embodiment of the present invention.

FIG. 3 is a schematic diagram of a medical consultation platform according to an embodiment of the present invention.

FIG. 4 is a schematic diagram of the operation of the registration module according to the embodiment of the present invention.

FIG. 5 is a schematic diagram of the operation of the consulting module according to the embodiment of the present invention.

FIG. 6 is a schematic diagram of the operation of the referral module according to the embodiment of the present invention.

FIG. 7 is a schematic diagram of the operation of the payment module according to the embodiment of the present invention.

In order to help the examiners to understand the technical features, content and advantages of the present invention and the effects that can be achieved, the present invention is hereby described in detail with the accompanying drawings and in the form of embodiments as follows. The subject matter is only for illustration and auxiliary description, and is not necessarily the real scale and precise configuration after the implementation of the present invention. Therefore, the ratio and configuration relationship of the attached drawings should not be interpreted or limited to the scope of rights of the present invention in actual implementation. Together first to describe.

Please refer to FIG. 1 , which is a block diagram of a medical consultation system according to an embodiment of the present invention. As shown in the figure, the medical consultation system 1 includes a user operation interface 10 , a medical personnel operation interface 20 , a medical consultation platform 30 , an audit interface 40 and a registration interface 50 . The user operation interface 10 is connected to the medical consultation platform 30 , and the user operates the functions of each module in the medical consultation platform 30 through each operation interface in the user operation interface 10 . The user operation interface 10 can be an application program interface of the medical consultation system 1, and the application program can be installed in the user's desktop computer, notebook computer, smart phone, tablet computer and other electronic devices, through the screen or display. to present, which may include a user login interface 100 and a consultation interface 101 . In addition, the registration interface 50 is also connected to the medical consultation platform 30 , which can be independently set up as a web interface, or can be set on the page where the application is first opened. When the user uses the medical consultation system for the first time, the registration interface 50 can input the user registration information for user registration. Users can input personal name, apply for account password, Personal information such as a registered address, family background, etc., can also be inputted into health data such as past medical history, medication status, allergy records, and the user account information can be obtained from the registration interface 50 . After completing the registration process, the user can log in by entering the obtained account and password through the user login interface 100 . In addition, smart phones, tablet computers, etc. are mostly equipped with video devices, which can directly capture user images for real-time video communication. If the device is not equipped with a video communication device, an external camera can also be set up for shooting, so that medical personnel can conduct consultation and communication in real time through video communication.

On the other hand, the medical personnel operation interface 20 is also connected to the medical consultation platform 30 , and the medical personnel operate the functions of each module in the medical consultation platform 30 through each operation interface in the medical personnel operation interface 20 . The medical personnel operating interface 20 can be an application program interface of the medical consultation system 1, and the application program can also be installed in the user's desktop computer, notebook computer, smart phone, tablet computer and other electronic devices, through the screen or This application can be the same as the user's application and use different functional interfaces through different login permissions, or the medical consultation system 1 can design different user-side applications and medical personnel-side applications, respectively. installed in their respective electronic devices. The medical personnel operation interface 20 may include a medical personnel login interface 200 and a consultation interface 201. Although the medical personnel here are not limited to doctors who are practicing in hospitals or clinics, the medical practice still needs to have a practicing license and a specialist license of the corresponding department. It will not violate the provisions of medical regulations, so medical personnel must provide registration information of certificate information and department information through the registration interface 50, and then join the medical consultation platform 30 to become qualified medical personnel after subsequent verification. The registration interface 50 here is the same as the user registration interface. The medical personnel also obtain medical personnel account information by inputting the medical personnel registration information, and then log in to the system through the medical personnel login interface 200 . The consultation interface 201 is similar to the consultation interface 101 for the user mentioned above. The real-time image of the medical staff is captured by a video lens or a video camera, and the The video device enables medical personnel and users to communicate directly and in real time via video, so as to facilitate the efficiency and accuracy of diagnosis and consultation.

The medical consultation platform 30 is connected to the user operation interface 10 and the medical personnel operation interface 20 respectively. The medical consultation platform 30 can be a software program or an application program, and is set in a server or a cloud server, and includes a database 300 and a processor 301. The processor 301 executes an instruction program to execute a plurality of modules, thereby operating the functional program of each module. The database 300 may include a registration module 3000 , a consultation module 3001 , a prescription module 3002 , a referral module 3003 and a payment module 3004 . Among them, the registration module 3000 can receive the user registration information and medical personnel registration information input from the registration interface 50, and correspondingly generate user account information and medical personnel account information. The license information and the subject information are stored in the database 300 . The consultation module 3001 is connected to the consultation interface 101 of the user operation interface 10 and the consultation interface 201 of the medical personnel operation interface 20, that is, to connect the user's video device and the medical personnel's video device. Image communication, communicate the symptoms of the disease encountered, and after the diagnosis through the image, the medical staff will provide consultation and suggestions. The prescription module 3002 generates a prescription drug list according to the advice given by the medical staff, and provides the pharmacy information to the user. The prescription module 3002 can simultaneously transmit the prescription drug list to the cooperative pharmacy 90 for preparation, or according to the user's registration Choose the nearest pharmacy 90 for the address. The referral module 3003 will generate a referral suggestion and provide the hospital information of the referral hospital 91 to the user when it is deemed necessary to follow-up examination and treatment in the consultation suggestions of the medical personnel. The payment module 3004 generates a fee bill according to the consultation suggestion, and provides the user with various payment methods for payment. The fees incurred here may include consultation fees, prescription drug fees, referral registration fees, etc.

The auditing interface 40 is connected to the medical consultation platform 30 , and the auditing unit audits the medical personnel's license data, and stores the auditing results in the database 300 . Since the medical consultation platform 30 does not Similar to all the regional and temporal restrictions of general medical hospitals, the medical consultation platform 30 will not have a closing time, nor will it limit the location of the user. On the contrary, the qualified medical personnel on the medical consultation platform 30 can also come from all over the world. Doctors, join through their free time. However, in order to maintain the security of the medical consultation platform 30, to become qualified medical personnel, personal information and certificates must be reviewed to ensure that the online medical personnel have sufficient qualifications to provide consultation and advice. The review unit here can be an independent review body composed of professionals, who will confirm whether the license meets the requirements.

Although only one user operating interface 10 and one medical personnel operating interface 20 are listed in this embodiment, the present invention is not limited thereto, and the medical consultation platform 30 can be simultaneously connected to a plurality of user operating interfaces 10 and a plurality of medical personnel operating interface 20. In other words, the medical consultation platform 30 allows multiple patients to seek consultation online at the same time, and also has multiple doctors or doctors from multiple departments to provide consultation online at the same time. The medical consultation system 1 of this embodiment can avoid the uneven distribution of medical resources in different regions. As long as the user can connect to the medical consultation platform 30 through the user operation interface 10, the online medical personnel can provide preliminary diagnosis consultation. Not restricted by region. The medical consultation system 1 can also break the time constraints, such as the time to travel to the hospital, the time to wait for the outpatient clinic, or the time to wait for the clinic to open for business. All these times can be diagnosed through the real-time image diagnosis of the medical consultation system 1 of this embodiment. Consultation to solve, not only reduce the waste of time, but also avoid missing the golden rescue time of the disease.

Please refer to FIG. 2 , which is a schematic diagram of an operation interface according to an embodiment of the present invention. As shown in the figure, the user can display the program page of the medical consultation system through the display 60 of the desktop computer. This embodiment is only used to describe the functions of each operation interface, and the present invention is not limited to the page design in the embodiment. For example, when using a smart phone, each operation interface can be designed to match the page of the mobile phone screen. In this embodiment, the user operation interface 10 includes a login interface 100 , a consultation interface 101 and an operation option 102 . The login interface 100 can provide the user with the user account and login password obtained according to the registration to enter The medical consultation system takes into account the devices and characteristics of notebook computers, smart phones, and tablet computers. The login interface can also consider authentication technologies such as fingerprint recognition, iris recognition, and face recognition in addition to account passwords, while improving the convenience of login. and security. For users who log in to the system, the status option 102a in the operation options 102 can be used to input the user's current health status, including the current symptom description, and the input content can be displayed on the condition description interface 101b. The system also provides a contract of use for users to review and save the contract in an electronic file. Registration is completed after the user agrees to abide by the contract of use.

When the user needs to log in and connect to the medical consultation platform 30 through the user interface 10, he/she can choose emergency diagnosis or general consultation services according to the condition of the patient. Emergency diagnosis refers to directly connecting to the medical consultation platform to register and provide emergency services to medical personnel , through the video camera 61 and the medical staff in the video screen 101a to explain the condition of the patient, if there is no medical staff providing emergency services online, it will be transferred to the relevant department. There are no medical staff waiting to be diagnosed to provide instant diagnosis; general consultation Under the operation of the status option 102a, the user fills in the physical status in the condition description interface 101b, selects the type of consultation department and screening conditions, and then the system lists the qualified medical personnel according to the input information. Due to the proportion of the number of doctors and patients, the number of doctors is mostly small, the user can click on the medical personnel list 102b to view the qualified medical personnel and the number of medical personnel to be consulted. Follow up with a doctor. After connecting to the medical staff, the user can communicate with the medical staff through the video screen 101a and explain the condition of the medical staff. The medical staff can also make inquiries based on the original condition description and the user's image. The above interactive images will be backed up and stored on the medical consultation platform 30 in one or more databases.

After consultation, recommendations for referral or medication are made based on the medical staff’s judgment of the condition. Among them, if it is necessary to go to other medical institutions for further examination or consultation, the user can click on the referral interface 102c to view the referral recommendation, which can be medical institutions of different levels such as nearby clinics, regional hospitals, large general hospitals, etc. The location and registration information of medical institutions can be provided. Then register and display the registration information. The above information can be presented in the form of two-dimensional barcodes, in addition to text directly, and the relevant hospital information can be displayed after being read by the scanning device. In addition, if medication is needed, the user can click on the prescription interface 102d to view the prescription issued by the medical staff and the information of the relevant pharmacy, and can also directly connect to the pharmacy registered in the system. Go to get medicine. After the consultation is completed, fees are incurred according to the consultation, or there are fees for referral registration and prescription drug collection, etc., and payment is made through the payment interface 102e. The payment methods include the user's credit card, online payment, stored value card, bank account authorization, and third-party payment. Stream payments, etc.

In addition to the above-mentioned user operation interface 10 , the corresponding medical personnel operation interface 20 can also be connected to the medical consultation platform 30 . As shown in FIG. 2 , the medical personnel operation interface 20 can also be displayed by the desktop display 62 . Login interface 200 , consultation interface 201 and operation options 202 . The medical personnel operating interface 20 is the same as the user operating interface 10, and both provide a status interface 202a for medical personnel to view the waiting status information filled in by the user, which can be displayed on the medical consultation information interface 201b.

After the medical personnel become qualified medical personnel of the medical consultation platform 30, they will be connected to the medical consultation platform 30 through the login interface 200 at the appointed time. If the medical personnel are marked as being able to provide emergency services, the user will be able to provide emergency services at any time when the user requests an emergency diagnosis. If there is a user's emergency message that needs immediate processing, the medical staff will determine whether it can be received immediately after completing the current diagnosis, or transferred to other medical staff with emergency services for processing. On the other hand, if the doctor does not indicate emergency services, at this time, according to the order of online users' consultation, they will connect with users in sequence, communicate with users through video camera 63, answer users' questions and diagnose through video communication. User's condition. The consultation page here can also include a video screen 201a and a consultation information interface 201b. The video screen 201a is the same as the user's video screen 101a, and the interactive image will be stored in the database of the medical consultation platform 30. The consultation information interface 201b except the patient In addition to the basic information, medical history and the description of the condition filled in when logging in, the corresponding graphic interface of body organs can also be designed to provide medical personnel to mark or record the user's symptoms, and form a medical record for storage after the consultation.

Among the operation options 202 of the medical personnel operation interface 20, there are a user list 202b, a referral interface 202c, a prescription interface 202d and a payment interface 202e. The user list 202b can present a list and ranking of users waiting online, so that doctors can understand the waiting state. The referral interface 202c and the prescription interface 202d provide operations for providing referrals or issuing prescriptions after the medical personnel have made a diagnosis. The referral interface 202c can provide information on hospitals at all levels, and the medical personnel can choose the referral hospital, or they can join the medical consultation platform 30 hospitals mainly provide referral and registration services. The prescription interface 202d can provide medical personnel to input the prescribed medicine, provide the user with a prescription for receiving the medicine, or can directly connect to the cooperative pharmacy to prepare the medicine, and notify the user of the location of the pharmacy and the time of receiving the medicine. The final payment interface 202e is to provide the medical staff with details of the consultation time and fees, and pay the relevant fees according to the settlement method signed in the contract.

In addition to the above-mentioned operating interfaces for users and medical personnel, pharmacies and medical institutions at all levels can also be added to the medical consultation system of this embodiment, and the operating interfaces are similar to the registration interface 50 for users or medical personnel, such as The pharmacy can input basic information, the location of the pharmacy, the practicing license, and the information of the pharmacist through the registration interface 50 . Similarly, clinics and regional hospitals that are willing to join can enter basic information through the registration interface 50, upload practice information, medical department, physician information, etc., and join after signing a contract. The pharmacy can receive prescriptions issued by medical personnel after consultation and prepare medicines. Medical institutions at all levels provide more convenient links when users have referral needs after consultation, such as providing services such as registration and medical record transfer. The medical consultation system of this embodiment can be independent of the existing registration systems of medical institutions at all levels, but through the connection with the cooperative hospitals, the appointment data of referral registration can be integrated and transmitted to the registration system of each hospital to complete the referral registration . As for medical records and consultation materials, due to the premise of personal data protection, authorization is required before they can be transmitted or used. As for the operation interface of pharmacies and medical institutions at all levels, log in or identify The technology used is similar to the aforementioned user or medical personnel operation interface, so the same technical content will not be described again.

Another feature of the medical consultation system of this embodiment is that reviewers are set up to review the qualifications of doctors, pharmacies, and medical institutions at all levels through the review interface. Since the licenses or certificates of the above-mentioned personnel or units are provided when they join, the reviewers can check the information of the licenses or certificates through the review interface to check their correctness and reliability, so as to prevent unqualified participants from joining and causing security concerns. Further, auditors can also be set up to check the operation process and fee payment procedures of the entire system through the audit interface to confirm that the system can operate effectively. The detailed operation of each aspect will be explained below.

Please refer to FIG. 3 , which is a schematic diagram of a medical consultation platform according to an embodiment of the present invention. As shown in the figure, the medical consultation platform 30 mainly includes a registration module 3000 , a consultation module 3001 , a prescription module 3002 , a referral module 3003 and a payment module 3004 . First, the registration module 3000 receives the application data of the user 11 , the medical staff 21 , the pharmacy 90 and the hospital 91 . The user 11 enters the basic personal information, family background information, medical history information and allergy records for registration. The registration module 3000 provides the user 11's login information for logging in to the medical information platform 30 and a usage contract for using the medical information platform 30 after reviewing the information. . Medical personnel 21 also transmit their basic personal information, practice license, specialist license and other license information and department information to the registration module 3000 for registration. After reviewing the information, they are registered as qualified medical personnel, and medical personnel 21 are also provided to log in to the medical information platform. 30's login information and the use contract for using the medical information platform 30. Both the pharmacy 90 and the hospital 91 can transmit their practice licenses and their regional locations to the registration module 3000. In addition, the pharmacy 90 can input the basic information of the pharmacist, and the hospital 91 can send the hospital grade, medical department, Enter the basic information of physicians, and incorporate them into the cooperative pharmacies 90 and hospitals 91 after reviewing the information.

When the registered user 11 is sick or has medical problems, he can log in to the medical consultation platform 30 as long as he is connected to the Internet. At this time, the user 11 can select through the consultation module 3001 According to the department or symptoms, input the screening information, and select the online medical personnel 21 according to the conditions. As described in the above-mentioned embodiment, the user 11 and the medical personnel 21 communicate directly through the video communication interface of the electronic device, and the user 11 explains the symptoms and problems. , and medical personnel 21 made preliminary judgments through explanations and observation of images, and made consultation suggestions. Counseling advice includes a description of symptoms, whether medication is required, whether further testing is required, and whether to make a referral. When the symptoms of the user 11 are relatively mild, the user 11 can receive the advice of the medical staff 21 in the consultation and advice. If the symptoms are more serious and medicine needs to be taken, the consultation suggestion will notify the prescription module 3002 to generate a prescription drug list. The user 11 can receive the prescription drug list to any pharmacy to get the drug, or the prescription module 3002 can select the registration in the system according to the registered address of the user 11. The nearest pharmacy 90 notifies the pharmacy 90 to prepare medicines and transmits the information of the pharmacy 90 to the user 11 . In addition, if the user 11 has unclear symptoms and needs further examination or needs to be transferred to a large hospital immediately, the consultation suggestion will notify the referral module 3003, and the referral module 3003 will contact the system according to the symptoms in the consultation suggestion and the department registered in the contact system. Hospital 91 conducts a referral procedure. The referral module 3003 can send a referral form to the user 11 or directly register for the user 11 and then send the registration information to the user 11, so that the user 11 can seek medical treatment according to time.

After completing the consultation, the user 11 needs to make payment through the payment module 3004. The payment module 3004 can include various payment methods such as credit card, bank authorized transfer, stored value card, online payment, etc. The fee that the user 11 needs to pay depends on the consultation Time or number of consultations is billed, or payment is made based on the cost of receiving medicines and the registration fee at the time of referral. After the payment module 3004 collects the fee, it pays the fee according to the contract content with the medical personnel 21 , the pharmacy 90 and the hospital 91 . The detailed introduction of each module will be described in the following embodiments.

Please refer to FIG. 4 , which is a schematic diagram of the operation of the registration module according to the embodiment of the present invention. As shown in the figure, the operation procedures (S11-S14) of the registration module 3000 include: basic information, practice license, review, contract issuance and charging rules. Among them, the procedure S11 is the collection and archiving of basic data, the user 11. Upload the user's basic data table 110 to the medical consultation platform, establish the basic data of the user 11, and archive and store it in the database. Similarly, the doctor's basic data table 210 of the medical staff 21, The pharmacy basic data table 900 and the hospital basic data table 910 of the hospital 91 also establish their respective basic data in the same manner. Next, the program S12 receives the practicing licenses of the medical personnel 21 , the pharmacy 90 and the hospital 91 , and then confirms information such as the type of the clinic. In order to ensure the quality and safety of medical treatment, the basic information and practice license in the registration data will be reviewed and issued by the procedure S13. First, the review unit 41 will review the correctness of the data. The person 11, the medical staff 21, the pharmacy 90, and the hospital 91 draw up their respective usage contracts, and inform the usage standards. Among them, procedure S14 clearly regulates the rules of charging, and informs the participating personnel and units. When the above procedures (S11~S14) are completed, the medical consultation platform can be operated online. When a new user 11 or medical personnel 21 wants to join, the above operation procedures are also repeated to join the medical consultation platform.

Please refer to FIG. 5 , which is a schematic diagram of the operation of the consulting module according to the embodiment of the present invention. As shown in the figure, the operation procedures (S21-S26) of the consultation module 3001 include: check-in, record, doctor list, user list, interactive interface consultation and consultation suggestion. The procedure S11 is the first step for the user 11 and the medical staff 21 to log in to the medical consultation platform. When the user 11 needs to consult with a disease, he uses the registration data to log in to the platform, and the medical staff 21 logs in to the platform according to the registration time or schedule. Log in to the platform on schedule. Since the medical staff 21 is not limited by region and time, the system can continue to operate 24 hours a day according to the scheduled time. Therefore, when the user 11 has a demand, there is no need to wait for the hospital and clinic business hours, and there is no need to consider the restrictions on traffic and distance. , you can log in immediately for consultation. Next, the procedure S22 is to record the medical consultation data table. The user 11 will input the current physical condition, height, weight, body temperature, blood pressure and symptoms into the user medical consultation data table 111; Enter the doctor's medical expertise and consultation time into the doctor's consultation information table 211. After the medical consultation platform records the above consultation data sheet, a doctor will be generated by the program S23 The list, that is, the list of doctors that can be seen online, and the program S24 generates the user list, that is, the order of online registration.

In addition to online medical personnel, the main screening conditions for the doctor who see here include the user's consultation department, language used, and preference settings. User 11 selects the doctor to be seen online according to the department corresponding to the symptoms filled in or the department selected for consultation. The language is used because the medical consultation system can be a cross-border platform, and doctors and people in different languages can use it. However, for the convenience of follow-up interaction and communication, it is still recommended to choose the same language for consultation. Finally, the user can set a favorite doctor or choose a doctor who has seen a doctor before. If it is online, it can be placed in the doctor's list. When the user 11 gets the serial number of the consultation list, it connects with the medical staff 21 and enters the interactive interface of the procedure S25 for consultation. As described in the foregoing embodiment, the devices of the user 11 and the medical staff 21 both have the video communication function, so The user 11 can make a video connection with the consultation interface of the medical staff 21 through a video connection, and the medical staff 21 can directly listen to the symptoms described by the user 11 through the video after displaying the user consultation information form 111 filled out by the user 11 At the same time, the medical personnel 21 can also ask questions and observe the state of the user 11 through the video, so as to assist him in diagnosis and judgment. When the medical personnel 21 understands the situation of the user 11, they can directly explain the disease state or the matters needing attention through the video, and generate a consultation suggestion through the procedure S26 of the consultation result. Counseling recommendations may include a description of symptoms at the visit, a diagnosis of possible disease, and follow-up management options. Consultation suggestions and the image data of the aforementioned video interactive consultation will be stored in the system database for inspection. The consultation interface of the medical staff 21 may further include a diagram of human organs, and the medical staff 21 may mark diseases on it to facilitate user explanation and subsequent referral data explanation. The follow-up processing plan includes going to the prescription module 3002 when taking medicines, and going to the referral module 3003 when it is necessary to go to other medical institutions for further examination or when the situation is critical and needs immediate referral, which is linked to the pharmacy 90 and the hospital 91 This will be illustrated in the following examples. When completing Consulting Module 3001 After the procedure, the medical information platform will also transmit the consultation time, consultation items, and follow-up processing fees to the payment module 3004, the details of which are also described in the following embodiments.

Please refer to FIG. 6 , which is a schematic diagram of the operation of the referral module according to the embodiment of the present invention. As shown in the figure, the operation procedures (S31-S32) of the referral module 3003 include: registration and referral. Among them, the procedure S31 is to register, and the consultation suggestion 212 generated by the medical personnel 21 after seeing the doctor determines that the user 11 needs further referral, and then selects the referral department and referral hospital from the medical institutions at all levels registered in the system. Register through the medical consultation platform. The registration here is not limited to manual registration or manual registration. The medical consultation platform can be directly connected to the registration system of each hospital 91 for registration. Referral data 112 is transmitted to user 11 when completed. The user performs the referral of the procedure S32 according to the referral data 112 , which includes confirming the location of the referring hospital, the referral time, and paying the registration fee. Similarly, the referring hospital 91 will also receive the relevant referral data 112 . Finally, after the user 11 pays the fee and receives the fee receipt, the payment module 3004 will also pay the relevant fee to the hospital 91 .

In this embodiment, the referral module 3003 is used for description, and the prescription module 3002 can also be operated in a similar procedure, that is, the pharmacy 90 will be notified of the medicine to be taken in the consultation suggestion 212 (similar to the registration of the procedure S31 ) , and then transmit the prescription information to the user 11 , and the user 11 confirms the location of the pharmacy, the time for the prescription and the payment of the prescription fee (similar to the referral in the procedure S32 ). Next, after the user 11 pays the fee and receives the fee receipt, the payment module 3004 will also pay the relevant fee to the hospital 91 .

Please refer to FIG. 7 , which is a schematic diagram of the operation of the payment module according to the embodiment of the present invention. As shown in the figure, the operation procedures (S41-S44) of the payment module 3004 include: credit card, stored value card, online payment, bank deduction and payment. Among them, credit card, stored-value card, online payment, and bank deduction are different payment methods, and the user interface may include payment interfaces of the above-mentioned various payment methods. First of all, the stored value card of the program S41 can be the stored value card of the exclusive medical consultation platform, or it can be the stored value card used in the existing market. value card. The stored-value card can be recharged through cash, network transfer, etc., and the payment in procedure S44 is completed by debiting the balance of the bound stored-value card. The online payment of the program S42 includes a credit card, an online payment platform, a mobile payment scheme, etc. to perform the payment of the program S44. Or by the bank deduction method of the procedure S43, authorize the bank to deduct the money to complete the payment in the procedure S44. The above payment fees include consultation fees, drug collection fees, and referral registration fees, etc. If the user's family background has low-income households or other exemption regulations, the fees will be deducted together. In the payment process of the program S44, after the payment is confirmed, the payment certificate will be sent back to the user 11, and the related expenses of the medical personnel 21, the pharmacy 90 and the hospital 91 will be paid according to the contract. For the payment procedure described here, the records of each transaction will be archived for future reference, and the audit unit 42 can also conduct audits by randomly checking the records of the payment module 3004 .

The above description is exemplary only, not limiting. Any equivalent modifications or changes that do not depart from the spirit and scope of the present invention shall be included in the appended patent application scope.

1: Medical consultation system

10: User interface

20: Medical personnel operating interface

30: Medical Consulting Platform

40: Audit interface

50: Registration interface

90: Pharmacy

91: Hospital

100: User login interface

101: Consulting interface

200: Medical staff login interface

201: Consultation interface

300:Database

301: Processor

3000: Registered modules

3001: Consulting Module

3002: Prescription Module

3003: Referral Module

3004: Paid Mods

Claims (6)

A medical consultation system, comprising: a registration interface for providing a user to input a user registration information, providing a medical staff to input a medical staff registration information, receiving a hospital information of a hospital and receiving one of a plurality of pharmacies Pharmacy information, the user registration information includes a basic information and a health information of the user, the medical personnel registration information includes a license information and a department information of the medical personnel, and the hospital information includes a practicing license and a Clinic department information, the pharmacy information includes a practice information and a pharmacy location; a user operation interface, which includes: a user login interface, which provides the user with a user account obtained through the registration interface information login, and input a description of the waiting state of the user; and a consultation interface, which includes a first video device, which captures an image of the user in real time; a medical personnel operation interface, which includes: a medical personnel login interface, It is provided for the medical personnel to log in with a medical personnel account information obtained through the registration interface; and a diagnosis interface includes a second video device to capture an image of a medical personnel in real time; a medical consultation platform is connected to the registration interface , the user operation interface and the medical personnel operation interface, the medical consultation platform includes a database and a processor, the processor executes an instruction program to execute a plurality of modules, including: a registration module, which receives the user registration information to generate the user account information and receives the medical personnel registration information to generate the medical personnel account information, the basic information and the health information of the user, and the medical personnel The information of the certificate and the department of the personnel are stored in the database, and the information of the hospital registered by the hospital and the information of the pharmacy registered by the multiple pharmacies are received, so as to provide the information of medical institutions of different levels; a consultation module , is to generate a list of doctors and a list of users, the list of doctors includes the medical personnel who provide emergency services, the user selects the medical personnel through filtering conditions, and connects the first video device of the user with the medical personnel. The second video device uses the user's image to describe a consultation question of the user, and provides a consultation suggestion after the medical staff performs an image consultation; a prescription module generates a prescription drug list according to the consultation suggestion , and provide the information of the pharmacy; a referral module, based on the symptoms or departments in the consultation suggestion, contact the registered hospital to generate a referral suggestion. The referral suggestion includes medical institutions of different levels and provides For the hospital information that should be recommended for referral, the referral module is further directly connected to a registration system of the hospital to perform a registration procedure according to the referral suggestion, and after a referral hospital is determined, the referral information is sent to the hospital. transmitted to the user and the referring hospital, so that the user can go to the referring hospital for consultation based on the referral data; and a payment module that generates a bill based on the consultation suggestion; and an audit The interface is connected to the medical consultation platform, and the license information of the medical personnel, the practice license of the hospital, and the plurality of pharmacies are reviewed by an auditing unit. To review the practice data of the medical personnel, the hospital and the plurality of pharmacies, respectively, set out the use contract of the medical personnel and the hospital and the plurality of pharmacies including different levels of medical institutions. Cooperation contract, and the audit results are stored in the database. The medical consultation system described in item 1 of the scope of the application, wherein the basic information of the user includes a person's basic information and a family background information, and the health information includes a medical history data and an allergy record. The medical consultation system as described in item 1 of the patent application scope, wherein the hospital information includes a hospital location. The medical consultation system as described in item 3 of the scope of the patent application, wherein the referral module notifies the user of a registration information. The medical consultation system as described in claim 1, wherein the user interface further includes a payment interface, the payment interface includes a plurality of payment methods, and the user uses one of the plurality of payment methods for the expense account A single payment procedure. The medical consultation system as described in claim 5, wherein the payment interface is connected to the prescription module or the referral module, and the user pays a prescription fee or a fee by one of the plurality of payment methods. Payment for registration fee.

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