TWM599991U - Medical consultation triage system - Google Patents
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本創作是關於一種醫療諮詢分流系統,特別是關於一種藉由諮詢平台連接使用者及醫師,並通過選擇諮詢醫師清單、定位方式及圖像及文編處理模型以提供諮詢,協助使用者之醫療諮詢分流系統。This creation is about a medical consultation triage system, especially about a consultation platform that connects users and physicians, and provides consultations and assists users in medical treatment by selecting consultation physician lists, positioning methods, and image and document processing models. Consult the diversion system.
在目前的醫療體系設計當中,針對醫院的層級區分成診所、地區醫院、區域醫院及醫學中心,期望民眾能先到診所就診,再依據診斷狀況轉診至適當等級的醫院,使得醫療資源能作適當的分配及利用。然而,一般民眾對於自身病況並不了解時,常會覺得到大型醫院來看診較有保障,因而忽視了上述的分級及轉診制度,造成醫療資源分配或比例不平均。In the current medical system design, the level of hospitals is divided into clinics, regional hospitals, regional hospitals, and medical centers. It is expected that people can go to the clinic for treatment first, and then refer to the appropriate level of hospital based on the diagnosis, so that medical resources can be used. Appropriate distribution and utilization. However, when the general public does not understand their own medical conditions, they often feel that it is more secure to visit a large hospital, and therefore ignore the above-mentioned classification and referral system, resulting in uneven distribution or proportion of medical resources.
另一方面,許多醫師由於具有較高的知名度,不論是診所或醫院門診,往往難以掛號看診,或者需要耗費相當多的等待時間或交通時間才能實際得到診斷或治療。對輕症患者而言,不但浪費本身的時間,也可能壓縮到其他較嚴重症狀的患者,使其難以得到即時的治療。對醫療人員而言,大量的患者將使得每個患者的診斷時間縮短,大量的看診時間也可能降低診斷的品質,對於醫病雙方都可能產生不良的影響。此外,因流行病、自然災害、地理因素、恐怖攻擊等等因素,也可能造成使用者無法親自到醫療院所看診之情況。On the other hand, many doctors have a high reputation, whether they are clinics or outpatient clinics, it is often difficult to register for consultation, or it takes considerable waiting time or transportation time to actually get a diagnosis or treatment. For mild patients, it not only wastes their own time, but may also be compressed to other patients with more severe symptoms, making it difficult to get immediate treatment. For medical personnel, a large number of patients will shorten the diagnosis time for each patient, and a large number of consultation times may also reduce the quality of diagnosis, which may have a negative impact on both the doctor and the patient. In addition, due to epidemics, natural disasters, geographic factors, terrorist attacks and other factors, users may not be able to visit medical institutions in person.
有鑑於此,若是能讓醫師能提供民眾即時線上健康狀態的初步建議,再依據建議進行上述的分級判斷、協助就近的診所藥局取藥、或是協助轉診來達到資源分流的目的,將有助於提升醫療資源的運用。因此,本創作之創作人思索並設計一種醫療諮詢分流系統,針對現有技術之缺失加以改善,進而增進產業上之實施利用。In view of this, if doctors can provide initial recommendations on the people’s real-time online health status, and then perform the above classification judgments based on the recommendations, assist the nearest clinic pharmacy to obtain medicines, or assist in referrals to achieve the purpose of resource diversion, Helps improve the use of medical resources. Therefore, the creator of this creation thought about and designed a medical consultation triage system to improve the lack of existing technology, thereby enhancing the implementation and utilization of the industry.
有鑑於上述習知技術之問題,本創作之目的就是在提供一種醫療諮詢分流系統,以解決患者無法分流而造成醫療資源無法妥善運用之問題,以及協助因為任何可能存在的因素,無法親自到醫療院所看診的使用者。In view of the problems of the above-mentioned known technology, the purpose of this creation is to provide a medical consultation triage system to solve the problem that patients cannot be triaged and the medical resources cannot be used properly, and to assist in the inability to go to the medical treatment due to any possible factors. Users who visit the hospital.
根據本創作之一目的,提出一種醫療諮詢分流系統,其包含諮詢平台、使用者端以及醫師端。諮詢平台提供使用者與醫師進行諮詢之諮詢介面,諮詢介面包含使用者介面以及醫師介面。使用者介面包含註冊登入模組、資料輸入模組、選擇諮詢醫師清單模組以及視訊諮詢模組,註冊登入模組供使用者提供基本資料以取得登入之使用者帳號,資料輸入模組讓使用者輸入諮詢問題,選擇諮詢醫師清單模組提供複數個上線醫師資訊。醫師介面包含醫師登入模組、掛號清單模組、圖像及文編處理模組及視訊看診模組,醫師通過醫師登入模組上線以加入諮詢平台,掛號清單模組提供複數個待諮詢者資訊,圖像及文編處理模組提供人體圖模型。使用者端藉由網路模組連接至諮詢平台以操作使用者介面,並以第一視訊模組拍攝即時使用者視訊影像以傳送至視訊看診模組。使用者端還包含定位模組,由定位模組提供使用者之定位位置。醫師端藉由網路模組連接至諮詢平台以操作醫師介面,並以第二視訊模組拍攝即時醫師視訊影像以傳送至視訊諮詢模組。According to one purpose of this creation, a medical consultation triage system is proposed, which includes a consultation platform, a user end, and a physician end. The consultation platform provides a consultation interface for users to consult with a doctor. The consultation interface includes a user interface and a doctor interface. The user interface includes a registration login module, a data input module, a select physician list module, and a video consultation module. The registration login module is for users to provide basic data to obtain a login user account. The data input module is used The user enters the consultation question and selects the consultation doctor list module to provide information on multiple online doctors. The physician interface includes the physician login module, the registration list module, the image and document editing processing module, and the video consultation module. The physician goes online through the physician login module to join the consultation platform, and the registration list module provides multiple persons to be consulted Information, image and document editing processing modules provide human body diagram models. The user end is connected to the consultation platform through the network module to operate the user interface, and uses the first video module to shoot real-time user video images for transmission to the video consultation module. The user end also includes a positioning module, which provides the user's positioning position. The doctor connects to the consultation platform through the network module to operate the doctor interface, and uses the second video module to shoot real-time doctor video images to be sent to the video consultation module.
較佳地,選擇諮詢醫師清單模組可包含諮詢科別列表、上線醫師列表及等待人數列表。Preferably, the selected consultation doctor list module may include a consultation department list, an online doctor list, and a waiting list.
較佳地,等待人數列表超過預設等待人數,選擇諮詢醫師清單模組可提供建議醫師列表以供使用者選擇是否轉換諮詢科別或轉換諮詢醫師。Preferably, the waiting number list exceeds the preset waiting number, and the select consultation doctor list module can provide a suggested doctor list for the user to choose whether to switch the consultation department or switch the consultation doctor.
較佳地,掛號清單模組可包含待諮詢者列表及諮詢問題列表。Preferably, the registered list module may include a list of persons to be consulted and a list of questions to be consulted.
較佳地,醫師可藉由諮詢問題列表提出即時線上初步診斷,即時線上初步診斷包含諮詢科別轉換或諮詢醫師轉換。Preferably, the physician can propose a real-time online preliminary diagnosis through the consultation question list, and the real-time online preliminary diagnosis includes the conversion of the consulting department or the conversion of the consulting physician.
較佳地,人體圖模型可包含身體各部位表面圖及非內部臟器透視圖,醫師依據人體圖模型記錄使用者之患部資訊,並將患部資訊與人體圖模型儲存於諮詢平台之資料庫。Preferably, the human body graphic model may include surface views of various parts of the body and perspective views of non-internal organs. The physician records the user's affected part information according to the human body graphic model, and stores the affected part information and the human body graphic model in the database of the consultation platform.
較佳地,第一視訊模組及第二視訊模組可分別包含錄影裝置,錄影裝置於諮詢期間自動記錄使用者與醫師即時互動之影像畫面。Preferably, the first video module and the second video module may respectively include a recording device, and the recording device automatically records the image screen of the user and the physician's real-time interaction during the consultation.
較佳地,錄影裝置可包含截圖模組,用於擷取使用者之患部影像,患部影像儲存於諮詢平台之資料庫。Preferably, the recording device may include a screenshot module for capturing images of the affected part of the user, which is stored in the database of the consultation platform.
較佳地,定位模組可包含定位裝置,定位裝置偵測使用者之即時位置以提供定位位置,諮詢平台依據定位位置提供轉診資訊、藥局領藥資訊及急救定位資訊。Preferably, the positioning module may include a positioning device. The positioning device detects the user's real-time location to provide a positioning location. The consulting platform provides referral information, pharmacy drug collection information, and emergency positioning information based on the positioning location.
較佳地,定位模組可包含定位輸入裝置,藉由輸入居住地址或預設位置以提供定位位置,諮詢平台依據定位位置提供轉診資訊、藥局領藥資訊及急救定位資訊。Preferably, the positioning module may include a positioning input device, which provides a positioning location by inputting a residential address or a preset location, and the consultation platform provides referral information, pharmacy drug collection information, and emergency positioning information based on the positioning location.
承上所述,依本創作之醫療諮詢分流系統,其可具有一或多個下述優點:Based on the above, the medical consultation triage system created according to this book can have one or more of the following advantages:
(1) 此醫療諮詢分流系統通過選擇諮詢醫師清單提供使用者選擇看診科別及諮詢醫師,並通過等待人數清單自動判斷及提供建議,讓使用者能有效分流來得到所需諮詢,有效降低等待時間,提高諮詢效率。(1) This medical consultation triage system provides users with a list of selected consultation physicians to select the department and consultation physician, and automatically judges and provides suggestions by waiting for the number of people list, so that users can effectively triage to obtain the required consultation, effectively reducing Waiting time to improve consulting efficiency.
(2) 此醫療諮詢分流系統能通過人體圖模型記錄使用者相關症狀及諮詢問題,提供視覺化的記錄及呈現方式,提供醫師方便且直覺的協助,提升診斷的準確率。(2) This medical consultation triage system can record user-related symptoms and consultation questions through human body diagram models, provide visual recording and presentation methods, provide physicians with convenient and intuitive assistance, and improve the accuracy of diagnosis.
(3) 此醫療諮詢分流系統藉由定位裝置提供使用者定位位置,讓諮詢平台能依據地理位置提供相關的轉診醫院及領藥藥局,此外,定位位置也能提供急救單位即時的救援位置以提高救援效率。(3) This medical consultation triage system uses the positioning device to provide the user's location, so that the consultation platform can provide related referral hospitals and drug-collecting pharmacies based on geographic location. In addition, the location can also provide immediate rescue locations for emergency units To improve rescue efficiency.
為利貴審查委員瞭解本創作之技術特徵、內容與優點及其所能達成之功效,茲將本創作配合附圖,並以實施例之表達形式詳細說明如下,而其中所使用之圖式,其主旨僅為示意及輔助說明書之用,未必為本創作實施後之真實比例與精準配置,故不應就所附之圖式的比例與配置關係解讀、侷限本創作於實際實施上的權利範圍,合先敘明。In order to help your reviewers understand the technical features, content and advantages of this creation and its achievable effects, this creation is accompanied with drawings and detailed descriptions in the form of embodiments are as follows, and the diagrams used therein are: The subject matter is only for the purpose of illustration and auxiliary manual, and may not be the true proportions and precise configuration after the implementation of the creation. Therefore, the proportion and configuration relationship of the attached drawings should not be interpreted, and the scope of rights of the creation in actual implementation should not be interpreted. Hexian stated.
本文所使用的所有術語具有與本創作所屬技術領域的通常知識者通常理解的含義。進一步理解的是,諸如在通常使用的字典中所定義的那些術語,應當被解釋為具有與它們在相關技術及本創作的上下文中內容一致的含義,並且將不被解釋為理想化的或過度正式的意義,除非本文中明確地對其進行如此的定義。All terms used in this article have meanings commonly understood by ordinary knowledge in the technical field to which this creation belongs. It is further understood that terms such as those defined in commonly used dictionaries should be interpreted as having meanings consistent with their content in the context of related technologies and this creation, and will not be interpreted as idealized or excessive The formal meaning, unless it is clearly defined in this article.
請參閱第1圖,其係為本創作實施例之醫療諮詢分流系統之方塊圖。如圖所示,醫療諮詢分流系統1包含諮詢平台10、使用者端20以及醫師端30。諮詢平台提供使用者與醫師進行諮詢之諮詢介面,此平台可設置於獨立的伺服器或雲端伺服器,患者及醫師可分別透過有線或無線網路的連接方式,由使用者端20或醫師端30連接至諮詢平台10,並藉由諮詢平台上的介面來進行互動諮詢。平台上的介面可經由電腦系統的軟體程式或是移動裝置上的應用程式來實現,並呈現在使用者端20或醫師端30的顯示裝置上,而諮詢平台10藉由電腦裝置中的處理器執行程式指令來操作各個介面中及其中的各個功能模組。依據諮詢雙方來說,諮詢平台10可包含患者或待諮詢者的使用者介面11以及提供諮詢建議者的醫師介面12。Please refer to Figure 1, which is a block diagram of the medical consultation shunt system of this creative embodiment. As shown in the figure, the medical
首先,使用者介面11包含註冊登入模組111、資料輸入模組112、選擇諮詢醫師清單模組113以及視訊諮詢模組114。註冊登入模組111供使用者提供基本資料以取得登入之使用者帳號,當取得個人的帳號密碼後,使用者即可利用此帳號密碼登入諮詢平台10,由平台系統確認帳號的屬性及資料,提供使用者可操作的項目介面。在本實施例中,以輸入帳號密碼來做為登入的認證,但本揭露不侷限於此,在其他實施例當中,利用生理特徵辨識(如臉部辨識、指紋辨識、聲紋辨識)或者感應辨識(如近場通訊感應)等認證方式,都可作為本揭露登入平台時的認證方式。使用者完成登入後,可由資料輸入模組112輸入諮詢問題,這裡的資料輸入模組112包含各種輸入方式,包含文字、語音、影像或檔案輸入,藉此提供個人狀態的描述,例如輸入詢問問題、視訊或音訊記錄狀態說明、病歷或影像資料上傳等,提供醫師診斷的初步資料。當完成資料輸入後,使用者可藉由選擇諮詢醫師清單模組113選擇欲諮詢的科別或醫師,系統可提供複數個上線醫師資訊供使用者選擇。First, the user interface 11 includes a registration login module 111, a data input module 112, a selected doctor list module 113, and a video consultation module 114. The registered login module 111 allows the user to provide basic information to obtain the user account for logging in. After obtaining the personal account password, the user can use the account password to log in to the consulting platform 10, and the platform system will confirm the attributes and data of the account. Provide user-operable project interface. In this embodiment, the input of the account and password is used as the login authentication, but the disclosure is not limited to this. In other embodiments, physiological feature recognition (such as face recognition, fingerprint recognition, voiceprint recognition) or sensor Authentication methods such as identification (such as near field communication induction) can be used as the authentication method when logging on to the platform of this disclosure. After the user logs in, the data input module 112 can input inquiry questions. The data input module 112 here includes various input methods, including text, voice, image or file input, to provide a description of personal status, such as inputting inquiry questions , Video or audio record status description, medical history or image data upload, etc., to provide preliminary information for the doctor’s diagnosis. After completing the data input, the user can select the department or doctor to be consulted by selecting the consultation doctor list module 113, and the system can provide information on multiple online doctors for the user to choose.
醫師介面12包含醫師登入模組121、掛號清單模組122、圖像及文編處理模組123及視訊看診模組124。醫師通過醫師登入模組121上線以加入諮詢平台,這裡的登入模組可類似於使用者的註冊登入模組111,包含帳號密碼登入,或者利用生理特徵辨識或感應特徵辨識的方式來進行登入認證。在其他實施例當中,系統還可進一步設置醫師的認證程序,醫師可通過提供證照資料、號碼來確認本身的專業科別及執業許可。當醫師在選定的諮詢時間登入後,系統平台可將上線的醫師加入到選擇諮詢醫師清單模組113以提供使用者選擇,在醫師端30則藉由掛號清單模組122檢視待諮詢的使用者資料及諮詢問題,依據序號提供初步診斷。The physician interface 12 includes a physician login module 121, a registration list module 122, an image and document editing processing module 123, and a video consultation module 124. Physicians go online through the physician login module 121 to join the consultation platform. The login module here can be similar to the user’s registered login module 111, including account and password login, or use physiological feature identification or sensor feature identification for login authentication . In other embodiments, the system may further set up a certification procedure for physicians, and physicians can confirm their own specialties and practice licenses by providing license information and numbers. After the doctor logs in at the selected consultation time, the system platform can add the online doctors to the select doctor list module 113 to provide users with choices. At the doctor end 30, the registered user list module 122 can view the users to be consulted. Provide preliminary diagnosis based on serial number for information and consultation questions.
這個階段是屬於諮詢平台10的前置處理階段S1,請參閱第2圖,其係為本創作實施例之前置處理階段之示意圖。請同時參閱第1圖,使用者21藉由網路模組連接至諮詢平台10以操作使用者介面11,使用者21可通過使用者介面11提供登入資料211及諮詢資料212,同樣地,醫師也可通過醫師介面12提供登入資料311。在使用者介面11上,使用者21能選擇諮詢科別列表213、上線醫師列表214及等待人數列表215。諮詢科別列表213包含諮詢平台10所提供的諮詢科別,或者上線醫師所能提供諮詢的科別,上線醫師列表214則根據醫師31登入上線的狀況將可提供諮詢的醫師加入列表中。使用者21能依據本身症狀初步選擇諮詢科別,並依據等待人數列表215選擇諮詢的醫師31,由於可檢視等待人數,使用者21可以挑選等待人數較少之醫師31或是可直接連線之醫師31進行諮詢,有效降低等待時間。This stage belongs to the pre-processing stage S1 of the consulting platform 10, please refer to Figure 2, which is a schematic diagram of the pre-processing stage of this creative embodiment. Please also refer to Figure 1. The user 21 connects to the consultation platform 10 through the network module to operate the user interface 11. The user 21 can provide login information 211 and
此外,使用者21也可依據前次諮訊或其他理由選擇特定的諮詢醫師31,加入該醫師31的等待清單。當等待的人數或序號超過諮詢平台10的預設數量,諮詢平台10可自動顯示同一科別的其他醫師清單,詢問使用者21是否選擇等待人數較少之醫師31。或者當醫師31已無待諮詢者等待諮詢時,可詢問使用者21是否更換諮詢的醫師31。當使用者21確認選擇另一醫師31,則將其加入到該醫師31的待諮詢者列表312,或者直接連線進行諮詢。In addition, the user 21 can also select a specific consulting physician 31 based on the previous consultation or other reasons, and add the physician 31 to the waiting list. When the waiting number or serial number exceeds the preset number of the consultation platform 10, the consultation platform 10 can automatically display a list of other doctors in the same department, and ask the user 21 whether to choose a doctor 31 with a smaller waiting number. Or when the doctor 31 has no more people waiting for consultation, the user 21 may be asked whether to change the doctor 31 for consultation. When the user 21 confirms to select another doctor 31, he is added to the consultation list 312 of the doctor 31 or directly connected for consultation.
在醫師介面12部分,上線的醫師31可以看到待諮詢者列表312及諮詢問題列表313,醫師31依據待諮詢者列表312的順序與使用者21連線,並檢視使用者21提供的諮詢問題,醫師31藉由諮詢問題列表313提出即時線上初步診斷314,即時線上初步診斷314包含諮詢科別轉換或諮詢醫師轉換。當使用者21原先選擇的科別或醫師並不適當,或是該科別有特定專長領域的其他醫師31,即時線上初步診斷314可針對使用者21狀態來提供更正確或適當的諮詢人選,並由系統直接排入對應的待諮詢列表312,減少轉診掛號的程序,加快諮詢的進行。In the doctor interface 12 part, the online doctor 31 can see the list of people to be consulted 312 and the list of questions to be consulted 313. The doctor 31 connects to the user 21 according to the order of the list of people to be consulted 312, and views the consultation questions provided by the user 21 , The physician 31 proposes the real-time online preliminary diagnosis 314 through the consultation question list 313, and the real-time online preliminary diagnosis 314 includes the conversion of the consulting department or the conversion of the consulting physician. When the department or physician originally selected by the user 21 is not appropriate, or another physician 31 in the department has a specific field of expertise, the real-time online preliminary diagnosis 314 can provide more accurate or appropriate consulting candidates for the status of the user 21. And the system directly enters the corresponding to-be-consulted list 312, reducing the procedures for referral and registration, and speeding up the consultation.
當完成前置處理階段S1的初步診斷,可進入到實際的諮詢處理階段S2,請參閱第3圖,其係為本創作實施例之諮詢處理階段之示意圖。請同時參閱第1圖,使用者21以第一視訊模組201拍攝使用者21之即時使用者視訊影像216以傳送至視訊看診模組124,同樣地,醫師31藉由第二視訊模組301拍攝醫師31之即時醫師視訊影像315以傳送至視訊諮詢模組114。視訊諮詢模組114與視訊看診模組124可互相為即時視訊的子母畫面,提供使用者21與醫師31直接溝通及諮詢。在此階段,使用者21除了原先提出的諮詢資料外,也能通過視訊畫面描述及呈現本身的健康狀態,而醫師31除了觀察使用者21的狀態外,也可由系統中存取使用者21的歷史記錄作為參考,例如使用者的病歷、過敏反應、用藥紀錄、診斷書、診斷影像等,依據綜合資訊判斷使用者21的狀態,進而提供診斷建議316。When the preliminary diagnosis of the pre-processing stage S1 is completed, the actual consulting processing stage S2 can be entered. Please refer to Figure 3, which is a schematic diagram of the consulting processing stage of this creative embodiment. Please also refer to Figure 1. The user 21 uses the first video module 201 to capture the real-time user video image 216 of the user 21 to send to the video consultation module 124. Similarly, the doctor 31 uses the second video module 301 captures the real-time physician video image 315 of the physician 31 and sends it to the video consultation module 114. The video consultation module 114 and the video consultation module 124 can each other be a picture-in-picture of real-time video, providing direct communication and consultation between the user 21 and the doctor 31. At this stage, in addition to the original consultation information, the user 21 can also describe and present his own health status through the video screen. In addition to observing the status of the user 21, the physician 31 can also access the user 21’s status in the system. Historical records are used as references, such as the user’s medical history, allergic reactions, medication records, medical certificates, diagnostic images, etc., based on comprehensive information to determine the status of the user 21, and then provide
這裡所述的診斷建議316可包含口頭說明、文字說明、轉診處理、藥品處方等。首先,醫師31可直接通過視訊說明使用者21症狀及可能的診斷疾病,提供治療的建議及處理方向,或者通過文字記載上述結果以提供使用者21,當使用者21症狀不明或有需要轉診的情況,醫師31也可通過視訊詢問轉診意願。當使用者21同意時,諮詢平台10可依據定位模組202所提供的定位位置217,選擇鄰近的診所或醫院41進行轉診。在本實施例當中,定位模組202可為使用者端20的定位裝置,例如手機的全球定位系統(GPS),其可依據使用者21所在的位置,提供即時定位,並將此即時位置傳送至諮詢平台10,諮詢平台10則依據地圖資訊中所儲存的診所或醫院位置,選擇適當層級的診所或醫院41,提供使用者21相關的轉診建議。這裡所述的診所或醫院41,是指依據醫師31判斷所需轉診的各級醫療院所,包含診所、中大型醫院等。另一方面,諮詢平台10也能進一步連線至對應診所或醫院41進行掛號,簡化轉診流程。The
在另一實施例中,定位模組202可為定位輸入裝置,供使用者21輸入所在位置,例如居住地址或通訊地址,由此設定預設的定位位置217。諮詢平台10同樣能依據此定位位置217,提供地理位置接近的診所或醫院41作為轉診建議。轉診建議可包含診所或醫院地址、掛號訊息、交通資訊等,讓使用者21能更方便的取得轉診所需資訊。In another embodiment, the positioning module 202 may be a positioning input device for the user 21 to input a location, such as a residential address or a communication address, to thereby set the
除此之外,若是有相關用藥需求,諮詢平台10也能依據定位位置217提供鄰近的藥局42資訊供使用者選擇,也能將醫師31的處方傳送到選擇的藥局42來預先備藥,減少等待及領藥的時間。上述的診所或醫院41及藥局42均可通過註冊加入與本揭露所述的資訊平台10,與系統中建立所在位置資訊,並串接相關的掛號或領藥系統。In addition, if there are related medication needs, the consultation platform 10 can also provide information about the nearby pharmacies 42 according to the
在諮詢處理階段S2進行時,醫師31可通過圖像及文編處理模組123提供人體圖模型,進行人體圖處理階段S3,請參閱第4圖,其係為本創作實施例之人體圖處理階段之示意圖。請同時參閱第1圖,使用者21通過資料輸入模組112或者視訊諮詢模組114提供本身的症狀描述218後,醫師31可通過圖像及文編處理模組123建立使用者21的人體圖模型。人體圖模型包含身體各部位表面圖317及非內部臟器透視圖318,身體各部位表面圖317包含人體全身的示意圖,非內部臟器透視圖則包含各種X光及MRI等掃描的人體樣板。醫師31可依據示意圖點選及放大患部位置,並於其上加入症狀描述218或診斷描述,並將此模型儲存於諮詢平台10的資料庫13當中。當使用者21提出相關患部的症狀時,醫師31可點選人體圖模型中患部位置,檢視先前記錄,提供診斷諮詢的協助。另一方面,若使用者21提供相關檢查圖式,也可作為附檔儲存在人體圖模型當中。During the consultation process stage S2, the physician 31 can provide a human body figure model through the image and document editing processing module 123, and perform the human body figure processing stage S3, please refer to Figure 4, which is the human figure processing of this creative embodiment Schematic diagram of the stages. Please also refer to Figure 1. After the user 21 provides his
這裡所述的人體圖模型,其圖形可等比例放大,讓醫師能標示特定位置來記錄諮詢症狀,而在該部位也能顯示註記標示,提供之後的醫生31能點選及參考相關問題。人體圖的圖樣樣板可為三維立體樣板,通過三軸旋轉來檢視人體模型的位置,讓醫生31進行標註時能更為準確。在資料庫13的儲存方式上,針對每一使用者21,可儲存多個與其對應的人體圖模型,即每一次諮詢時依據諮詢日期儲存相關圖檔及註解說明。在另一實施例中,使用者也可對應單一人體圖模型,將不同諮詢的參考、文編資料、樣版圖式等資料,儲存至該使用者,當次諮詢問診記錄資料當中。The figure model of the human body described here can be enlarged in equal proportions so that the doctor can mark a specific location to record the consultation symptoms, and an annotation mark can also be displayed on this part, so that the doctor 31 can click and refer to related questions later. The pattern template of the human body diagram can be a three-dimensional template, and the position of the human body model can be checked through three-axis rotation, so that the doctor 31 can make more accurate annotations. Regarding the storage method of the database 13, for each user 21, multiple corresponding human figure models can be stored, that is, relevant drawings and annotations are stored according to the consultation date during each consultation. In another embodiment, the user can also correspond to a single human body figure model, and store the reference, textual data, sample layout and other data of different consultations in the user's current consultation record data.
另一方面,在諮詢處理階段S2進行時,由於使用者21與醫師31都是通過視訊裝置進行即時溝通,其可進入視訊處理階段S4,請參閱第5圖,其係為本創作實施例之視訊處理階段之示意圖。請同時參閱第1圖及第3圖,使用者21以第一視訊模組201拍攝使用者21之即時使用者視訊影像216以傳送至視訊看診模組124,醫師31藉由第二視訊模組301拍攝醫師31之即時醫師視訊影像315以傳送至視訊諮詢模組114。在進行諮詢時,使用者21及醫師31是透過遠端連線的方式進行諮詢,兩方都不需至特定的醫療院所,能大幅降低城鄉之間距離差異產生的交通成本,然而,為保障醫病雙方的權益,諮詢平台10設置錄影裝置14,在諮詢期間自動記錄使用者21及醫師31的影像畫面,即諮詢過程的即時互動畫面,並將其儲存於資料庫當中。影像畫面可保存預定年限,避免在諮詢過程中產生糾紛,作為諮詢的憑據以保護雙方權益。On the other hand, during the consultation processing stage S2, since the user 21 and the physician 31 communicate in real time through the video device, they can enter the video processing stage S4. Please refer to Figure 5, which is an example of this creative embodiment. Schematic diagram of the video processing stage. Please refer to Figures 1 and 3 at the same time. The user 21 uses the first video module 201 to capture the real-time user video image 216 of the user 21 to send to the video consultation module 124. The doctor 31 uses the second video module The group 301 captures the real-time physician video image 315 of the physician 31 to send to the video consultation module 114. When conducting consultations, users 21 and physicians 31 conduct consultations through remote connections. Both parties do not need to go to a specific medical institution, which can greatly reduce the transportation cost caused by the distance difference between urban and rural areas. However, To protect the rights and interests of both the doctor and the patient, the consultation platform 10 is provided with a video recording device 14, which automatically records the image frames of the user 21 and the physician 31 during the consultation period, that is, the real-time interactive screen of the consultation process, and stores them in the database. The video images can be stored for a predetermined period of time to avoid disputes during the consultation process, and serve as proof of consultation to protect the rights of both parties.
除此之外,錄影裝置14可設置截圖模組,當使用者21有病灶供醫師31檢視時,可在徵得使用者21同意的情況下拍攝患部的影像,並將患部影像儲存於資料庫中。截圖功能通常用於使用者皮膚或相關部位產生外傷時,提供病灶整體或局部影像的檢視來協助醫師31提供診斷建議。In addition, the video recording device 14 can be equipped with a screenshot module. When the user 21 has a lesion for the doctor 31 to view, the image of the affected part can be taken with the consent of the user 21, and the image of the affected part can be stored in the database in. The screenshot function is usually used to provide a view of the entire or partial image of the lesion when the user's skin or related parts are injured to assist the physician 31 in providing diagnosis suggestions.
針對使用者21有緊急的疾病或症狀需要處理時,諮詢平台10可進入危急處理階段S5,請參閱第6圖,其係為本創作實施例之危急處理階段之示意圖。請同時參閱第1圖及第3圖,使用者21在病況危急或狀態需要緊急處理時,可通過諮詢平台10選擇緊急狀況處理,不論通過資料輸入模組112提供諮詢資料212,或者直接由第一視訊模組201提供即時使用者視訊影像216,諮詢平台10可連線至具有處理緊急狀況經驗的線上醫師31或是切換至預設處理緊急狀況的醫師31來進行診斷,盡速提供診斷建議316。When the user 21 has an urgent disease or symptom that needs to be treated, the consultation platform 10 can enter the critical treatment stage S5. Please refer to Fig. 6, which is a schematic diagram of the critical treatment stage of this creative embodiment. Please refer to Figures 1 and 3 at the same time. When the user 21 is in a critical condition or needs emergency treatment, he can select the emergency treatment through the consultation platform 10, regardless of whether the
通常在緊急狀況下,大多是有失血、呼吸困難或昏迷等狀況,當連線建立時,醫師31應盡速了解使用者21狀態並做出處置。若使用者21意識清醒,可視訊指導緊急的處理步驟,再進一步提供轉診或協助進行通報。若使用者21已有立即危險狀態,則立即通報相關急救院所43或僅警消單位44進行協助。此時,使用者21能透過定位裝置或者定位輸入裝置提供定位位置217,讓諮詢平台10能就近選擇相關的急救院所43或警消單位44,提高救援效率。諮詢平台10也能將使用者21的定位位置217發送至上述的急救單位,盡速發動緊急救援。Usually in emergency situations, most of which are blood loss, breathing difficulties, or coma. When the connection is established, the physician 31 should understand the status of the user 21 as soon as possible and make treatment. If the user 21 is conscious, the visual message guides the urgent processing steps, and then provides further referral or assistance in notification. If the user 21 is already in immediate danger, immediately notify the relevant emergency hospital 43 or only the police elimination unit 44 for assistance. At this time, the user 21 can provide the
在此階段,醫師31能同時依據視訊畫面來提供使用者21狀態的描述,並將其傳送給相關急救單位的救助者,提供更多使用者21狀態以進行相關因應與準備。若使用者21與系統中設有相關病歷、用藥過敏資料、慢性病史等資料,在同意急難救助的同時也能一併提供給救助單位以提高救援效率。At this stage, the doctor 31 can simultaneously provide a description of the user 21 status based on the video screen, and transmit it to the rescuer of the relevant emergency unit, and provide more user 21 status for relevant responses and preparations. If the user 21 and the system have relevant medical records, medication allergy data, chronic disease history and other data, they can also provide them to the rescue unit while agreeing to emergency rescue to improve rescue efficiency.
本揭露所設置的醫療諮詢分流系統,可進一步包含收費模組及付費模組,當使用者完成諮詢後,收費模組依據約定方式收取費用,收費的方式包含各種轉帳支付方式。對於弱勢族群,例如低收入戶,則可依註冊時認證資訊進行費用減免或扣抵。另一方面,付費模組則依據約定期限支付醫師諮詢費用,同樣可利用各種轉帳或支付方式完成。The medical consultation shunt system provided in this disclosure may further include a charging module and a payment module. After the user completes the consultation, the charging module collects fees in accordance with the agreed method. The charging method includes various transfer payment methods. For disadvantaged groups, such as low-income households, fees can be reduced or deducted based on the certification information at the time of registration. On the other hand, the payment module pays the doctor's consultation fee according to the agreed time limit, which can also be completed by various transfer or payment methods.
以上所述僅為舉例性,而非為限制性者。任何未脫離本創作之精神與範疇,而對其進行之等效修改或變更,均應包含於後附之申請專利範圍中。The above description is only illustrative, and not restrictive. Any equivalent modifications or changes that do not depart from the spirit and scope of this creation should be included in the attached scope of patent application.
1:醫療諮詢分流系統 10:諮詢平台 11:使用者介面 111:註冊登入模組 112:資料輸入模組 113:選擇諮詢醫師清單模組 114:視訊諮詢模組 12:醫師介面 121:醫師登入模組 122:掛號清單模組 123:圖像及文編處理模組 124:視訊看診模組 13:資料庫 14:錄影裝置 20:使用者端 201:第一視訊模組 202:定位模組 21:使用者 211:登入資料 212:諮詢資料 213:諮詢科別列表 214:上線醫師列表 215:等待人數列表 216:即時使用者視訊影像 217:定位位置 218:症狀描述 30:醫師端 301:第二視訊模組 31:醫師 311:登入資料 312:待諮詢者列表 313:諮詢問題列表 314:即時線上初步診斷 315:即時醫師視訊影像 316:診斷建議 317:身體各部位表面圖 318:非內部臟器透視圖 41:診所或醫院 42:藥局 43:急救院所 44:警消單位 S1:前置處理階段 S2:諮詢處理階段 S3:人體圖處理階段 S4:視訊處理階段 S5:危急處理階段 1: Medical consultation triage system 10: Consulting platform 11: User interface 111: Register login module 112: Data Input Module 113: Select the consulting physician list module 114: Video consultation module 12: Physician interface 121: Physician login module 122: Registered List Module 123: Image and text editing processing module 124: Video consultation module 13: Database 14: Video recording device 20: User side 201: The first video module 202: positioning module 21: User 211: Login Information 212: Consultation Materials 213: List of consulting departments 214: List of online physicians 215: waiting list 216: Real-time user video image 217: Positioning 218: Symptom description 30: Physician 301: The second video module 31: Physician 311: Login Information 312: List of people to be consulted 313: List of Consultation Questions 314: Real-time online preliminary diagnosis 315: Real-time physician video image 316: diagnostic recommendations 317: Surface map of various parts of the body 318: Perspective view of non-internal organs 41: Clinic or hospital 42: Pharmacy 43: Emergency Hospital 44: Police Dissipation Unit S1: Pre-processing stage S2: Consultation processing stage S3: Human body image processing stage S4: Video processing stage S5: Critical treatment stage
為使本創作之技術特徵、內容與優點及其所能達成之功效更為顯而易見,茲將本創作配合附圖,並以實施例之表達形式詳細說明如下: 第1圖係為本創作實施例之醫療諮詢分流系統之方塊圖。 第2圖係為本創作實施例之前置處理階段之示意圖。 第3圖係為本創作實施例之諮詢處理階段之示意圖。 第4圖係為本創作實施例之人體圖處理階段之示意圖。 第5圖係為本創作實施例之視訊處理階段之示意圖。 第6圖係為本創作實施例之危急處理階段之示意圖。 In order to make the technical features, content and advantages of this creation and the effects it can achieve more obvious, the creation is described in detail with the accompanying drawings and the form of embodiment expression as follows: Figure 1 is a block diagram of the medical consultation shunt system of the creative embodiment. Figure 2 is a schematic diagram of the pre-processing stage of the authoring embodiment. Figure 3 is a schematic diagram of the consultation process stage of the creative embodiment. Figure 4 is a schematic diagram of the human figure processing stage of the creative embodiment. Figure 5 is a schematic diagram of the video processing stage of the creative embodiment. Figure 6 is a schematic diagram of the critical processing stage of the creative embodiment.
1:醫療諮詢分流系統 1: Medical consultation triage system
10:諮詢平台 10: Consulting platform
11:使用者介面 11: User interface
111:註冊登入模組 111: Register login module
112:資料輸入模組 112: Data Input Module
113:選擇諮詢醫師清單模組 113: Select the consulting physician list module
114:視訊諮詢模組 114: Video consultation module
12:醫師介面 12: Physician interface
121:醫師登入模組 121: Physician login module
122:掛號清單模組 122: Registered List Module
123:圖像及文編處理模組 123: Image and text editing processing module
124:視訊看診模組 124: Video consultation module
20:使用者端 20: User side
201:第一視訊模組 201: The first video module
202:定位模組 202: positioning module
30:醫師端 30: Physician
301:第二視訊模組 301: The second video module
Claims (10)
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TW109205198U TWM599991U (en) | 2020-04-30 | 2020-04-30 | Medical consultation triage system |
Applications Claiming Priority (1)
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TW109205198U TWM599991U (en) | 2020-04-30 | 2020-04-30 | Medical consultation triage system |
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TWM599991U true TWM599991U (en) | 2020-08-11 |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
TWI779765B (en) * | 2021-08-09 | 2022-10-01 | 宏碁股份有限公司 | Remote diagnosis and treatment system and remote diagnosis and treatment method |
TWI806124B (en) * | 2021-08-10 | 2023-06-21 | 宏碁股份有限公司 | Dashboard system and method for managing visit progress of patient |
-
2020
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
TWI779765B (en) * | 2021-08-09 | 2022-10-01 | 宏碁股份有限公司 | Remote diagnosis and treatment system and remote diagnosis and treatment method |
TWI806124B (en) * | 2021-08-10 | 2023-06-21 | 宏碁股份有限公司 | Dashboard system and method for managing visit progress of patient |
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