TWM599991U - Medical consultation triage system - Google Patents

Abstract

A medical consultation triage system is disclosed. The medical consultation triage system includes a consulting platform, a user end and a doctor end. The consulting platform includes a user interface and a doctor interface. The user interface includes a register login module, a data input module, a doctor select list module and a video consultation module. The doctor interface includes a doctor login module, a registration list module, an image and text processing module and a video diagnostic module. A real-time user image is captured by a first video communication module and is sent to the video diagnostic module and a position of the user is provided by a positioning module. A real-time doctor image is captured by a second video communication module and is sent to the video consultation module.

Description

Medical consultation triage system

This creation is about a medical consultation triage system, especially about a consultation platform that connects users and physicians, and provides consultations and assists users in medical treatment by selecting consultation physician lists, positioning methods, and image and document processing models. Consult the diversion system.

In the current medical system design, the level of hospitals is divided into clinics, regional hospitals, regional hospitals, and medical centers. It is expected that people can go to the clinic for treatment first, and then refer to the appropriate level of hospital based on the diagnosis, so that medical resources can be used. Appropriate distribution and utilization. However, when the general public does not understand their own medical conditions, they often feel that it is more secure to visit a large hospital, and therefore ignore the above-mentioned classification and referral system, resulting in uneven distribution or proportion of medical resources.

On the other hand, many doctors have a high reputation, whether they are clinics or outpatient clinics, it is often difficult to register for consultation, or it takes considerable waiting time or transportation time to actually get a diagnosis or treatment. For mild patients, it not only wastes their own time, but may also be compressed to other patients with more severe symptoms, making it difficult to get immediate treatment. For medical personnel, a large number of patients will shorten the diagnosis time for each patient, and a large number of consultation times may also reduce the quality of diagnosis, which may have a negative impact on both the doctor and the patient. In addition, due to epidemics, natural disasters, geographic factors, terrorist attacks and other factors, users may not be able to visit medical institutions in person.

In view of this, if doctors can provide initial recommendations on the people’s real-time online health status, and then perform the above classification judgments based on the recommendations, assist the nearest clinic pharmacy to obtain medicines, or assist in referrals to achieve the purpose of resource diversion, Helps improve the use of medical resources. Therefore, the creator of this creation thought about and designed a medical consultation triage system to improve the lack of existing technology, thereby enhancing the implementation and utilization of the industry.

In view of the problems of the above-mentioned known technology, the purpose of this creation is to provide a medical consultation triage system to solve the problem that patients cannot be triaged and the medical resources cannot be used properly, and to assist in the inability to go to the medical treatment due to any possible factors. Users who visit the hospital.

According to one purpose of this creation, a medical consultation triage system is proposed, which includes a consultation platform, a user end, and a physician end. The consultation platform provides a consultation interface for users to consult with a doctor. The consultation interface includes a user interface and a doctor interface. The user interface includes a registration login module, a data input module, a select physician list module, and a video consultation module. The registration login module is for users to provide basic data to obtain a login user account. The data input module is used The user enters the consultation question and selects the consultation doctor list module to provide information on multiple online doctors. The physician interface includes the physician login module, the registration list module, the image and document editing processing module, and the video consultation module. The physician goes online through the physician login module to join the consultation platform, and the registration list module provides multiple persons to be consulted Information, image and document editing processing modules provide human body diagram models. The user end is connected to the consultation platform through the network module to operate the user interface, and uses the first video module to shoot real-time user video images for transmission to the video consultation module. The user end also includes a positioning module, which provides the user's positioning position. The doctor connects to the consultation platform through the network module to operate the doctor interface, and uses the second video module to shoot real-time doctor video images to be sent to the video consultation module.

Preferably, the selected consultation doctor list module may include a consultation department list, an online doctor list, and a waiting list.

Preferably, the waiting number list exceeds the preset waiting number, and the select consultation doctor list module can provide a suggested doctor list for the user to choose whether to switch the consultation department or switch the consultation doctor.

Preferably, the registered list module may include a list of persons to be consulted and a list of questions to be consulted.

Preferably, the physician can propose a real-time online preliminary diagnosis through the consultation question list, and the real-time online preliminary diagnosis includes the conversion of the consulting department or the conversion of the consulting physician.

Preferably, the human body graphic model may include surface views of various parts of the body and perspective views of non-internal organs. The physician records the user's affected part information according to the human body graphic model, and stores the affected part information and the human body graphic model in the database of the consultation platform.

Preferably, the first video module and the second video module may respectively include a recording device, and the recording device automatically records the image screen of the user and the physician's real-time interaction during the consultation.

Preferably, the recording device may include a screenshot module for capturing images of the affected part of the user, which is stored in the database of the consultation platform.

Preferably, the positioning module may include a positioning device. The positioning device detects the user's real-time location to provide a positioning location. The consulting platform provides referral information, pharmacy drug collection information, and emergency positioning information based on the positioning location.

Preferably, the positioning module may include a positioning input device, which provides a positioning location by inputting a residential address or a preset location, and the consultation platform provides referral information, pharmacy drug collection information, and emergency positioning information based on the positioning location.

Based on the above, the medical consultation triage system created according to this book can have one or more of the following advantages:

(1) This medical consultation triage system provides users with a list of selected consultation physicians to select the department and consultation physician, and automatically judges and provides suggestions by waiting for the number of people list, so that users can effectively triage to obtain the required consultation, effectively reducing Waiting time to improve consulting efficiency.

(2) This medical consultation triage system can record user-related symptoms and consultation questions through human body diagram models, provide visual recording and presentation methods, provide physicians with convenient and intuitive assistance, and improve the accuracy of diagnosis.

(3) This medical consultation triage system uses the positioning device to provide the user's location, so that the consultation platform can provide related referral hospitals and drug-collecting pharmacies based on geographic location. In addition, the location can also provide immediate rescue locations for emergency units To improve rescue efficiency.

In order to help your reviewers understand the technical features, content and advantages of this creation and its achievable effects, this creation is accompanied with drawings and detailed descriptions in the form of embodiments are as follows, and the diagrams used therein are: The subject matter is only for the purpose of illustration and auxiliary manual, and may not be the true proportions and precise configuration after the implementation of the creation. Therefore, the proportion and configuration relationship of the attached drawings should not be interpreted, and the scope of rights of the creation in actual implementation should not be interpreted. Hexian stated.

All terms used in this article have meanings commonly understood by ordinary knowledge in the technical field to which this creation belongs. It is further understood that terms such as those defined in commonly used dictionaries should be interpreted as having meanings consistent with their content in the context of related technologies and this creation, and will not be interpreted as idealized or excessive The formal meaning, unless it is clearly defined in this article.

Please refer to Figure 1, which is a block diagram of the medical consultation shunt system of this creative embodiment. As shown in the figure, the medical consultation shunt system 1 includes a consultation platform 10, a user terminal 20, and a physician terminal 30. The consultation platform provides a consultation interface for users and doctors to consult. This platform can be set up on an independent server or a cloud server. Patients and doctors can be connected via wired or wireless networks, respectively, by the user end 20 or the doctor end 30 is connected to the consultation platform 10, and interactive consultation is carried out through the interface on the consultation platform. The interface on the platform can be realized by a software program of a computer system or an application program on a mobile device, and displayed on the display device of the user end 20 or the physician end 30, and the consultation platform 10 uses the processor in the computer device Execute program instructions to operate each interface and each function module in it. According to both parties to the consultation, the consultation platform 10 may include a user interface 11 for the patient or person to be consulted, and a physician interface 12 for the person who provides consultation and suggestion.

First, the user interface 11 includes a registration login module 111, a data input module 112, a selected doctor list module 113, and a video consultation module 114. The registered login module 111 allows the user to provide basic information to obtain the user account for logging in. After obtaining the personal account password, the user can use the account password to log in to the consulting platform 10, and the platform system will confirm the attributes and data of the account. Provide user-operable project interface. In this embodiment, the input of the account and password is used as the login authentication, but the disclosure is not limited to this. In other embodiments, physiological feature recognition (such as face recognition, fingerprint recognition, voiceprint recognition) or sensor Authentication methods such as identification (such as near field communication induction) can be used as the authentication method when logging on to the platform of this disclosure. After the user logs in, the data input module 112 can input inquiry questions. The data input module 112 here includes various input methods, including text, voice, image or file input, to provide a description of personal status, such as inputting inquiry questions , Video or audio record status description, medical history or image data upload, etc., to provide preliminary information for the doctor’s diagnosis. After completing the data input, the user can select the department or doctor to be consulted by selecting the consultation doctor list module 113, and the system can provide information on multiple online doctors for the user to choose.

The physician interface 12 includes a physician login module 121, a registration list module 122, an image and document editing processing module 123, and a video consultation module 124. Physicians go online through the physician login module 121 to join the consultation platform. The login module here can be similar to the user’s registered login module 111, including account and password login, or use physiological feature identification or sensor feature identification for login authentication . In other embodiments, the system may further set up a certification procedure for physicians, and physicians can confirm their own specialties and practice licenses by providing license information and numbers. After the doctor logs in at the selected consultation time, the system platform can add the online doctors to the select doctor list module 113 to provide users with choices. At the doctor end 30, the registered user list module 122 can view the users to be consulted. Provide preliminary diagnosis based on serial number for information and consultation questions.

This stage belongs to the pre-processing stage S1 of the consulting platform 10, please refer to Figure 2, which is a schematic diagram of the pre-processing stage of this creative embodiment. Please also refer to Figure 1. The user 21 connects to the consultation platform 10 through the network module to operate the user interface 11. The user 21 can provide login information 211 and consultation information 212 through the user interface 11. Similarly, the physician The login information 311 can also be provided through the physician interface 12. On the user interface 11, the user 21 can select the consultation department list 213, the online doctor list 214, and the waiting list 215. The consultation department list 213 includes the consultation departments provided by the consultation platform 10 or the departments where online doctors can provide consultation. The online doctor list 214 adds the doctors who can provide consultation to the list according to the status of the doctor 31 logging in and online. The user 21 can initially select the consultation department based on his own symptoms, and select the doctor 31 for consultation based on the waiting list 215. Since the waiting number can be viewed, the user 21 can select the doctor 31 with a small waiting number or connect directly The doctor 31 conducts consultation, which effectively reduces the waiting time.

In addition, the user 21 can also select a specific consulting physician 31 based on the previous consultation or other reasons, and add the physician 31 to the waiting list. When the waiting number or serial number exceeds the preset number of the consultation platform 10, the consultation platform 10 can automatically display a list of other doctors in the same department, and ask the user 21 whether to choose a doctor 31 with a smaller waiting number. Or when the doctor 31 has no more people waiting for consultation, the user 21 may be asked whether to change the doctor 31 for consultation. When the user 21 confirms to select another doctor 31, he is added to the consultation list 312 of the doctor 31 or directly connected for consultation.

In the doctor interface 12 part, the online doctor 31 can see the list of people to be consulted 312 and the list of questions to be consulted 313. The doctor 31 connects to the user 21 according to the order of the list of people to be consulted 312, and views the consultation questions provided by the user 21 , The physician 31 proposes the real-time online preliminary diagnosis 314 through the consultation question list 313, and the real-time online preliminary diagnosis 314 includes the conversion of the consulting department or the conversion of the consulting physician. When the department or physician originally selected by the user 21 is not appropriate, or another physician 31 in the department has a specific field of expertise, the real-time online preliminary diagnosis 314 can provide more accurate or appropriate consulting candidates for the status of the user 21. And the system directly enters the corresponding to-be-consulted list 312, reducing the procedures for referral and registration, and speeding up the consultation.

When the preliminary diagnosis of the pre-processing stage S1 is completed, the actual consulting processing stage S2 can be entered. Please refer to Figure 3, which is a schematic diagram of the consulting processing stage of this creative embodiment. Please also refer to Figure 1. The user 21 uses the first video module 201 to capture the real-time user video image 216 of the user 21 to send to the video consultation module 124. Similarly, the doctor 31 uses the second video module 301 captures the real-time physician video image 315 of the physician 31 and sends it to the video consultation module 114. The video consultation module 114 and the video consultation module 124 can each other be a picture-in-picture of real-time video, providing direct communication and consultation between the user 21 and the doctor 31. At this stage, in addition to the original consultation information, the user 21 can also describe and present his own health status through the video screen. In addition to observing the status of the user 21, the physician 31 can also access the user 21’s status in the system. Historical records are used as references, such as the user’s medical history, allergic reactions, medication records, medical certificates, diagnostic images, etc., based on comprehensive information to determine the status of the user 21, and then provide diagnosis recommendations 316.

The diagnosis advice 316 described here may include oral instructions, written instructions, referral treatment, drug prescriptions, and the like. First, the physician 31 can directly explain the symptoms and possible diagnoses of the user 21 through the video, provide treatment suggestions and treatment directions, or record the above results in writing to provide the user 21. When the user 21 has unclear symptoms or needs referral In the case of circumstance, the physician 31 can also inquire about the referral wishes through video. When the user 21 agrees, the consultation platform 10 can select a nearby clinic or hospital 41 for referral according to the positioning location 217 provided by the positioning module 202. In this embodiment, the positioning module 202 can be a positioning device of the user terminal 20, such as the global positioning system (GPS) of a mobile phone, which can provide real-time positioning according to the location of the user 21, and transmit the real-time position To the consultation platform 10, the consultation platform 10 selects a clinic or hospital 41 of an appropriate level according to the location of the clinic or hospital stored in the map information, and provides the user 21 with relevant referral suggestions. The clinic or hospital 41 mentioned here refers to medical institutions at all levels that require referral based on the judgment of the physician 31, including clinics, medium and large hospitals, etc. On the other hand, the consultation platform 10 can further connect to the corresponding clinic or hospital 41 for registration, simplifying the referral process.

In another embodiment, the positioning module 202 may be a positioning input device for the user 21 to input a location, such as a residential address or a communication address, to thereby set the preset positioning location 217. The consultation platform 10 can also provide clinics or hospitals 41 with close geographical locations as referral suggestions based on this positioning location 217. The referral suggestion may include clinic or hospital address, registration information, traffic information, etc., so that the user 21 can more conveniently obtain the information required for the referral.

In addition, if there are related medication needs, the consultation platform 10 can also provide information about the nearby pharmacies 42 according to the location 217 for the user to choose, and can also transmit the prescription of the physician 31 to the selected pharmacy 42 for pre-preparation. , Reduce the time of waiting and receiving medicine. The above-mentioned clinics or hospitals 41 and pharmacies 42 can register to join the information platform 10 described in this disclosure, establish location information in the system, and connect the related registration or medicine collection system in series.

During the consultation process stage S2, the physician 31 can provide a human body figure model through the image and document editing processing module 123, and perform the human body figure processing stage S3, please refer to Figure 4, which is the human figure processing of this creative embodiment Schematic diagram of the stages. Please also refer to Figure 1. After the user 21 provides his own symptom description 218 through the data input module 112 or the video consultation module 114, the physician 31 can create the human body diagram of the user 21 through the image and document processing module 123 model. The human body model includes a surface view 317 of various parts of the body and a perspective view of non-internal organs 318. The surface view of various parts of the body 317 includes a schematic diagram of the whole body. The non-internal organ perspective view includes various X-ray and MRI scans of the human body model. The doctor 31 can click and zoom in on the location of the affected part according to the schematic diagram, add symptom description 218 or diagnosis description on it, and store the model in the database 13 of the consultation platform 10. When the user 21 presents a symptom related to the affected part, the doctor 31 can click on the position of the affected part in the anthropometric model, view the previous records, and provide assistance in diagnosis and consultation. On the other hand, if the user 21 provides the relevant inspection pattern, it can also be stored in the human body chart model as an attachment.

The figure model of the human body described here can be enlarged in equal proportions so that the doctor can mark a specific location to record the consultation symptoms, and an annotation mark can also be displayed on this part, so that the doctor 31 can click and refer to related questions later. The pattern template of the human body diagram can be a three-dimensional template, and the position of the human body model can be checked through three-axis rotation, so that the doctor 31 can make more accurate annotations. Regarding the storage method of the database 13, for each user 21, multiple corresponding human figure models can be stored, that is, relevant drawings and annotations are stored according to the consultation date during each consultation. In another embodiment, the user can also correspond to a single human body figure model, and store the reference, textual data, sample layout and other data of different consultations in the user's current consultation record data.

On the other hand, during the consultation processing stage S2, since the user 21 and the physician 31 communicate in real time through the video device, they can enter the video processing stage S4. Please refer to Figure 5, which is an example of this creative embodiment. Schematic diagram of the video processing stage. Please refer to Figures 1 and 3 at the same time. The user 21 uses the first video module 201 to capture the real-time user video image 216 of the user 21 to send to the video consultation module 124. The doctor 31 uses the second video module The group 301 captures the real-time physician video image 315 of the physician 31 to send to the video consultation module 114. When conducting consultations, users 21 and physicians 31 conduct consultations through remote connections. Both parties do not need to go to a specific medical institution, which can greatly reduce the transportation cost caused by the distance difference between urban and rural areas. However, To protect the rights and interests of both the doctor and the patient, the consultation platform 10 is provided with a video recording device 14, which automatically records the image frames of the user 21 and the physician 31 during the consultation period, that is, the real-time interactive screen of the consultation process, and stores them in the database. The video images can be stored for a predetermined period of time to avoid disputes during the consultation process, and serve as proof of consultation to protect the rights of both parties.

In addition, the video recording device 14 can be equipped with a screenshot module. When the user 21 has a lesion for the doctor 31 to view, the image of the affected part can be taken with the consent of the user 21, and the image of the affected part can be stored in the database in. The screenshot function is usually used to provide a view of the entire or partial image of the lesion when the user's skin or related parts are injured to assist the physician 31 in providing diagnosis suggestions.

When the user 21 has an urgent disease or symptom that needs to be treated, the consultation platform 10 can enter the critical treatment stage S5. Please refer to Fig. 6, which is a schematic diagram of the critical treatment stage of this creative embodiment. Please refer to Figures 1 and 3 at the same time. When the user 21 is in a critical condition or needs emergency treatment, he can select the emergency treatment through the consultation platform 10, regardless of whether the consultation data 212 is provided through the data input module 112, or directly A video module 201 provides real-time user video images 216, and the consultation platform 10 can connect to an online physician 31 who has experience in handling emergency situations or switch to a preset physician 31 who handles emergency situations for diagnosis, and provide diagnosis suggestions as soon as possible 316.

Usually in emergency situations, most of which are blood loss, breathing difficulties, or coma. When the connection is established, the physician 31 should understand the status of the user 21 as soon as possible and make treatment. If the user 21 is conscious, the visual message guides the urgent processing steps, and then provides further referral or assistance in notification. If the user 21 is already in immediate danger, immediately notify the relevant emergency hospital 43 or only the police elimination unit 44 for assistance. At this time, the user 21 can provide the positioning location 217 through the positioning device or the positioning input device, so that the consultation platform 10 can select the relevant emergency hospital 43 or the emergency unit 44 nearby to improve rescue efficiency. The consultation platform 10 can also send the location 217 of the user 21 to the above-mentioned first aid unit to initiate emergency rescue as soon as possible.

At this stage, the doctor 31 can simultaneously provide a description of the user 21 status based on the video screen, and transmit it to the rescuer of the relevant emergency unit, and provide more user 21 status for relevant responses and preparations. If the user 21 and the system have relevant medical records, medication allergy data, chronic disease history and other data, they can also provide them to the rescue unit while agreeing to emergency rescue to improve rescue efficiency.

The medical consultation shunt system provided in this disclosure may further include a charging module and a payment module. After the user completes the consultation, the charging module collects fees in accordance with the agreed method. The charging method includes various transfer payment methods. For disadvantaged groups, such as low-income households, fees can be reduced or deducted based on the certification information at the time of registration. On the other hand, the payment module pays the doctor's consultation fee according to the agreed time limit, which can also be completed by various transfer or payment methods.

The above description is only illustrative, and not restrictive. Any equivalent modifications or changes that do not depart from the spirit and scope of this creation should be included in the attached scope of patent application.

1: Medical consultation triage system 10: Consulting platform 11: User interface 111: Register login module 112: Data Input Module 113: Select the consulting physician list module 114: Video consultation module 12: Physician interface 121: Physician login module 122: Registered List Module 123: Image and text editing processing module 124: Video consultation module 13: Database 14: Video recording device 20: User side 201: The first video module 202: positioning module 21: User 211: Login Information 212: Consultation Materials 213: List of consulting departments 214: List of online physicians 215: waiting list 216: Real-time user video image 217: Positioning 218: Symptom description 30: Physician 301: The second video module 31: Physician 311: Login Information 312: List of people to be consulted 313: List of Consultation Questions 314: Real-time online preliminary diagnosis 315: Real-time physician video image 316: diagnostic recommendations 317: Surface map of various parts of the body 318: Perspective view of non-internal organs 41: Clinic or hospital 42: Pharmacy 43: Emergency Hospital 44: Police Dissipation Unit S1: Pre-processing stage S2: Consultation processing stage S3: Human body image processing stage S4: Video processing stage S5: Critical treatment stage

In order to make the technical features, content and advantages of this creation and the effects it can achieve more obvious, the creation is described in detail with the accompanying drawings and the form of embodiment expression as follows: Figure 1 is a block diagram of the medical consultation shunt system of the creative embodiment. Figure 2 is a schematic diagram of the pre-processing stage of the authoring embodiment. Figure 3 is a schematic diagram of the consultation process stage of the creative embodiment. Figure 4 is a schematic diagram of the human figure processing stage of the creative embodiment. Figure 5 is a schematic diagram of the video processing stage of the creative embodiment. Figure 6 is a schematic diagram of the critical processing stage of the creative embodiment.

1: Medical consultation triage system

10: Consulting platform

11: User interface

111: Register login module

112: Data Input Module

113: Select the consulting physician list module

114: Video consultation module

12: Physician interface

121: Physician login module

122: Registered List Module

123: Image and text editing processing module

124: Video consultation module

20: User side

201: The first video module

202: positioning module

30: Physician

301: The second video module

Claims (10)

A medical consultation shunt system, which includes: A consultation platform is a consultation interface that provides a consultation between a user and a doctor. The consultation interface includes: A user interface, including a registration login module, a data input module, a selected physician list module, and a video consultation module. The registration login module allows the user to provide basic information to obtain one of the logins A user account, the data input module allows the user to enter a consultation question, and the selected doctor list module provides information on a plurality of online doctors; and A physician interface, including a physician login module, a registration list module, an image and document editing processing module, and a video consultation module. The physician goes online through the physician login module to join the consultation platform. The registration list module provides information about a plurality of persons to be consulted, and the image and document editing processing module provides a human figure model; A user terminal connects to the consultation platform through a network module to operate the user interface, and uses a first video module to shoot a real-time user video image to send to the video consultation module, The user terminal also includes a positioning module, which provides a positioning position of the user; and A doctor terminal is connected to the consultation platform through a network module to operate the doctor interface, and uses a second video module to shoot a real-time doctor video image to send to the video consultation module. For example, in the medical consultation triage system described in item 1 of the scope of patent application, the selected consultation doctor list module includes a consultation department list, an online doctor list and a waiting list. For example, in the medical consultation triage system described in item 2 of the scope of patent application, where the waiting list exceeds a preset waiting number, the selected consultation doctor list module provides a list of recommended doctors for the user to choose whether to switch the consultation department Or switch to consult a physician. For example, in the medical consultation triage system described in item 1 of the scope of patent application, the registered list module includes a list of persons to be consulted and a list of questions to be consulted. For example, in the medical consultation triage system described in item 4 of the scope of patent application, the doctor proposes a real-time online preliminary diagnosis based on the consultation question list, and the real-time online preliminary diagnosis includes the conversion of consulting departments or the conversion of consulting physicians. The medical consultation shunt system described in item 1 of the scope of patent application, wherein the human body diagram model includes a surface diagram of various parts of the body and a perspective view of non-internal organs, and the physician records an affected part of the user according to the human body diagram model Information, and store the affected part information and the human figure model in a database of the consultation platform. For example, the medical consultation triage system described in the first item of the patent application, wherein the first video module and the second video module each include a recording device, and the recording device automatically records the user and the doctor in real time during the consultation. One of the interactive images. For example, the medical consultation shunt system described in item 7 of the scope of patent application, wherein the recording device includes a screenshot module for capturing an image of an affected part of the user, which is stored in a database of the consultation platform . For example, the medical consultation triage system described in the scope of patent application 1, wherein the positioning module includes a positioning device, the positioning device detects a real-time position of the user to provide the positioning position, and the consultation platform is based on the positioning position Provide one referral information, one drug store information and one emergency location information. For example, the medical consultation triage system described in item 1 of the scope of patent application, wherein the positioning module includes a positioning input device, which provides the positioning position by inputting a residential address or a preset position, and the consultation platform is based on the positioning position Provide one referral information, one drug store information and one emergency location information.

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