TWI769383B - Call system and method with realistic response - Google Patents

Abstract

The present invention is a communication system and method with realistic reply. The communication system includes: a person image capture device, a person image display device, a voice database, a notification keyword database, and an interactive voice response device and a processing device. Wherein, when a user (eg, an elderly person) uses the present invention to make a call, at least one voice information file pre-stored by his relative can be played, and when the user speaks a specific keyword, an emergency notification can be issued immediately.

Description

Call system and method with realistic response

The present invention relates to a communication system and method with simulative reply, especially to a communication system and method which can adopt simulative reply in a call without a reply.

It is estimated that by 2025, more than 20% of the aging population will enter the super-aged society due to the continuous low fertility rate and low birthrate in recent years, and the prolongation of the average life expectancy of Chinese people due to the continuous improvement of medical standards. The existing phenomenon of low birthrate will also worsen the dependency ratio of the elderly, and when the number of family members decreases year by year, the function of the original family members to support and care for each other is reduced, which further extends that most of the elderly live alone or feel strong loneliness, etc.

With the rapid deterioration of the ratio of support to the elderly, the young and middle-aged must spend more time working to support the elderly, which also creates a vicious circle in which the elderly lack companionship and feel more lonely. The lack of more interaction with loved ones further increases the risk of dementia, depression and even suicide among older adults.

Therefore, how to solve the above-mentioned conventional problems and deficiencies is the direction that the inventors of the present invention and related manufacturers in the industry are eager to research and improve.

Therefore, the inventor of the present invention, in view of the above deficiencies, collected relevant information, evaluated and considered from various parties, and based on years of experience accumulated in this industry, through continuous trial production and modification, before designing such an invention patent.

The purpose of the present invention is to provide a call system and method with a realistic reply that can respond automatically in real time. It is to automatically play the voice and content of the receiving party in response to make the caller think that it is a call.

In order to achieve the above or other objects, a communication system with realistic response of the present invention includes: a person image capture device, a person image display device, a voice database, a notification keyword database, and an interactive voice response device and a processing device.

Wherein, the person image capturing device is used for capturing an image information of the caller. The person image display device is used for displaying an image information captured by the receiver. The voice database is used for storing at least one voice information sent by the user. The notification keyword database is used for storing at least one notification keyword. The interactive voice response device is connected to the voice database and the notification keyword database for identifying at least one call information sent by the caller. The processing device is connected to the character image capturing device, the character image display device and the interactive voice response device. Wherein, when the interactive voice response device receives the at least one call information sent by the user, the processing device can play the corresponding at least one voice information according to the at least one call information, and display the image information, And when the at least one call information sent by the user corresponds to the at least one notification keyword, an alarm information is sent out.

In a preferred embodiment, the image information is holography information, and the character image display device is a holography device. set.

In a preferred embodiment, the at least one notification keyword includes away from home, far away, missing, sick or pain.

In a preferred embodiment, the alarm information includes SMS notification, phone notification or email notification.

In a preferred embodiment, for installation in a telephone system.

In a preferred embodiment, the telephone system is a smart phone, a tablet computer, a local phone or a public phone.

In order to achieve the above or other objects, the present invention provides a calling method, which at least includes the following steps: providing a person image capture device, a person image display device, a voice database and a notification keyword database, the person image capture device used to capture an image information of the user, the character image display device is used to display the image information captured by the character image capture device, the voice database is used to store at least one voice information sent by the user, The notification keyword database is used for storing at least one notification keyword; the user sends out at least one call information; recognizes the at least one call information sent by the user; and plays the corresponding at least one voice according to the at least one call information information, and display the image information; and when the at least one call information sent by the user corresponds to the at least one notification keyword, an alarm information is sent out.

Compared with the prior art, in the present invention, when the interactive voice response device receives the at least one call information sent by the user, the processing device can play the corresponding at least one voice information according to the at least one call information . That is to say, when the elders use the present invention to make a call, they can hear the familiar voices of their relatives on the phone, and can also have a conversation with the relatives and can see the relatives through the character image display device. and when the at least one call sent by the user When the call information corresponds to the at least one notification keyword, an alarm information is issued. That is to say, when the elderly say certain keywords, such as leaving home, far away, missing, sick or pain, and other emotionally depressed keywords, an emergency notification can be issued. Therefore, the communication system and method with realistic response of the present invention can timely avoid the occurrence of regret due to excessive loneliness of the elderly.

1‧‧‧Communication system

11‧‧‧Character image capture device

111‧‧‧Video Information

12‧‧‧Character image display device

13‧‧‧Voice Database

14‧‧‧Notified Keyword Database

15‧‧‧Interactive Voice Response Device

16‧‧‧Processing device

(110)~(150)‧‧‧Steps

1 is a block diagram of a preferred embodiment of a communication system according to the present invention; FIG. 2 is a flow chart of a preferred embodiment of a communication method according to the present invention; and FIG. Schematic diagram of the implementation of the embodiment.

In order to make the technical content disclosed in this application more detailed and complete, reference may be made to the accompanying drawings and the following various specific embodiments of the present invention, wherein the same symbols in the accompanying drawings represent the same or similar components. However, those of ordinary skill in the art should understand that the embodiments provided below are not intended to limit the scope covered by the present invention. Furthermore, the drawings are for schematic illustration only and are not drawn to their full scale.

Please refer to FIG. 1 , which is a block diagram of a preferred embodiment of the communication system according to the present invention. As can be clearly seen from the figure, the communication system 1 of the present invention includes: a person image capturing device 11, a person image display device 12, a voice database 13, a notification keyword database 14, and an interactive voice response device 15 and a processing device 16 . In a preferred embodiment, the present invention can be used to install a telephone system, so-called telephone system such as a smart phone, a tablet computer, a Phones, public telephones, instant messaging software and any other devices that can be used to make calls, but not limited to this. Alternatively, the communication system 1 of the present invention can also be directly integrated or signal-connected to any of the aforementioned devices that can be used for communication, that is, no additional installation is required.

The person image capturing device 11 is used for capturing an image information of the user, wherein the image information is holography information, but is not limited thereto.

The person image display device 12 is used for displaying the image information captured by the person image capture device 11 of the calling party, wherein the person image display device 12 is a holography device, and furthermore, the holography The device can be a 3D stereoscopic image or a flat projection image, and the medium used in the projection can be a cone composed of light-transmitting materials or directly using water mist as the medium, but not limited thereto.

The voice database 13 is used to store at least one voice information sent by the user, and the so-called voice information is, for example, a word, a word or a sentence, which can be recorded by the user in advance using a related recording device.

The notification keyword database 14 is used to store at least one notification keyword, and the so-called at least one notification keyword includes words related to leaving home, far away, missing, sick or pain, etc., but not limited to this, other pessimistic or Words such as is negative can also be used as the notification keyword.

The interactive voice response device 15 is connected to the voice database 13 and the notification keyword database 14 for identifying at least one call information sent by the user. That is to say, the interactive voice response device 15 can receive the call request of the user and recognize the call information sent by the user.

The processing device 16 is connected to the human image capture device 11 , the human image display device 12 and the interactive voice response device 15 . The so-called processing device 16 is a central processing system system to integrate, use or control related resources. When the interactive voice response device 15 receives the at least one call information sent by the user, the processing device 16 can play the corresponding at least one voice information according to the at least one call information, and control the display of the character image The device 12 displays the image information, and when the at least one call information sent by the user corresponds to the at least one notification keyword, sends out an alarm information.

Wherein, the so-called alarm information may include, for example, notification by SMS, notification by phone or notification by email, etc., but is not limited thereto.

Please also refer to FIG. 2 , which is a flowchart of a preferred embodiment of the calling method according to the present invention. It can be clearly seen from the figure that the present embodiment is the method for calling the present invention using the aforementioned calling system 1, which at least includes the following steps:

Step (110) provides a person image capture device, a person image display device, a voice database and a notification keyword database, the person image capture device is used to capture an image information of the user, the person image The display device is used for displaying the image information captured by the character image capturing device, the voice database is used for storing at least one voice information sent by the user, and the notification keyword database is used for storing at least one notification keyword .

Step (120) The user sends at least one call information.

Step (130) identifies the at least one call information sent by the user.

When the call ringing reaches the preset number, it is determined that the callee is absent, and the process goes to step (140) to play the corresponding at least one voice information according to the at least one call information, and display the image information.

In step (150), when the at least one call information sent by the user corresponds to the at least one notification keyword, an alarm information is sent out.

Please also refer to FIG. 3 , which is a schematic diagram of the implementation of the preferred embodiment of the calling system and method with realistic reply according to the present invention. The actual implementation of the communication system and the communication method of the present invention will be described together. Because of the present invention, when the interactive voice response device 15 receives the at least one call information sent by the user, the processing device 16 can play the corresponding at least one voice information according to the at least one call information. That is to say, when the elderly use the present invention to make a call, they can hear the familiar voice of their relatives on the phone, and can also have a conversation with their relatives, and the image information 111 can be displayed by the person image display device 12 . Since the interactive voice response device 15 of the present invention has an artificial intelligence function, the present invention can perform interactive question and answer by dialing the corresponding at least one voice information according to the call information sent by the elderly. The so-called voice information can be recorded in advance by the relatives of the elderly using a recording device.

Moreover, when the at least one call information sent by the user corresponds to the at least one notification keyword, an alarm information is sent out. That is to say, when the elderly say certain keywords, such as leaving home, far away, missing, sick or pain, and other emotionally depressed keywords, an emergency notification can be issued. For the so-called emergency notification, for example, the relatives of the elders can be notified by voice calls, and the elders at home currently speak certain keywords. Or, you can directly contact the family doctor of the hospital or a specific social work unit through a dedicated line to issue an early warning.

Hereinabove, specific embodiments of the present invention have been described with reference to the accompanying drawings. However, those skilled in the art can understand that various changes and substitutions can be made in the specific embodiments of the present invention without departing from the spirit and scope of the present invention. These changes and substitutions all fall within the scope defined by the scope of the patent application of the present invention.

1: call system

11: Character image capture device

12: Character image display device

13: Voice Database

14: Notification Keyword Database

15: Interactive voice response device

16: Processing device

Claims (9)

A call system with realistic reply, comprising: a person image capturing device for capturing an image information of a user; a person image display device for displaying the data captured by the person image capturing device of the callee the image information; a voice database for storing at least one voice information sent or received; a notification keyword database for storing at least one notification keyword; an interactive voice response device connected to the voice data a database and the notification keyword database for identifying at least one call information sent by the caller; and a processing device connected to the character image capturing device, the character image display device and the interactive voice response device; wherein , when the interactive voice response device receives the at least one call information sent by the caller, and the ringtone exceeds a preset number, it determines that the callee is absent, and the processing device can be based on the at least one call information The at least one voice information corresponding to the receiver is played, and the immersive image information corresponding to the receiver is displayed. According to the call system with realistic reply described in item 1 of the claimed scope, when the at least one call information sent by the caller corresponds to the at least one notification keyword, an alarm information is sent out. The communication system with realistic response as described in claim 1, wherein the image information is holography information, and the character image display device is a holography device. The telephone system with realistic response as described in item 1 of the scope of the application, wherein the at least one notification keyword includes leaving home, far away, missing, sick or pain. According to the communication system with realistic reply as described in item 2 of the scope of the application, the alarm information includes a notification by SMS, a notification by telephone or a notification by mail. The telephony system with realistic response as described in item 1 of the scope of the patent application is used to install or connect to a telephone system. The telephone system with realistic reply as described in item 6 of the scope of the application, wherein the telephone system is a smart phone, a tablet computer, a local telephone or a public telephone. A call method with a realistic reply, comprising at least the following steps: providing a person image capturing device, a person image display device, a voice database and a notification keyword database, and the person image capturing device is used for capturing user's shadow image information, the character image display device is used to display the image information captured by the character image capture device of the callee, the voice database is used to store at least one voice information sent by the user, the notification keyword The database is used to store at least one notification keyword; the caller sends out at least one call information; recognizes the at least one call information sent by the caller; when the ringtone exceeds a preset number, it is determined that the callee is absent, that is The at least one voice information of the corresponding callee is played according to the at least one call information, and the corresponding virtual image information of the callee is displayed. According to the call method with realistic reply described in item 8 of the scope of the patent application, when the at least one call information sent by the caller corresponds to the at least one notification keyword, an alarm information is sent out.

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