TWI762775B - Intelligent staff management system - Google Patents
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Abstract
Description
本發明與管理系統有關,特別係指一種智慧化工作人員管理系統。The present invention is related to a management system, and particularly refers to an intelligent staff management system.
請參閱圖1所示,一般而言,當有重大活動舉辦時,除了位於前線在活動現場進行救援的醫護人員與警消單位人員外,最多的人就是在現場中進行指揮交通與協助活動參與者的工作人員1,他們可以整合及統一所有活動的內容與協助活動參與者2的所有問題,以避免時間與人力的浪費,兼具即時協助等優點,以達成流程管控的目的。Please refer to Figure 1. Generally speaking, when a major event is held, in addition to the frontline medical staff and police officers who are on the scene of the event, the most people are directing traffic and assisting in the event. They can integrate and unify the content of all activities and assist all the problems of the participants 2, so as to avoid the waste of time and manpower, and have the advantages of instant assistance to achieve the purpose of process control.
當活動參與者2發生問題,例如:重傷或昏倒時,通常都是由管控中心下達指令至該等工作人員1的通訊裝置上以進行即時性的處理,因此該等工作人員1需要能即時聯繫或通訊設備,以利於現場支援等情形,傳統都係在於該等工作人員1上配置一無線電對講機3與管控中心通訊,其中使用方式是該工作人員1透過按壓該無線電對講機3上的按鍵以使用當下的頻段頻率進行發話,但是利用該無線電對講機3卻有許多缺失,例如:一般的無線對講機通常係在一個無線對講機發射訊號至另一個無線對講機時,無線對講機則無法再進行接收訊號之動作,反之,若另一個無線對講機發射訊號至該無線對講機,使得該無線對講機進行接收訊號之動作時,該無線對講機也無法再進行發射訊號之動作,只得等待切斷其發射訊號時,該無線對講機才可再進行發射訊號之動作,另外,使用該無線對講機3更無法精確掌握該等工作人員1的位置,導致浪費太多時間於路程中,若在緊急事件的情況下,有可能在不斷切換的過程中,因過於費時而無法快速地到現場進行支援,因而導致延誤搶救活動參與者2等事件發生。When the activity participant 2 has a problem, such as serious injury or fainting, the control center usually issues an instruction to the communication device of the
另外,一般無線對講機在使用上,最令人困擾的是,以現行的通話距離無法做較長距離穩定清晰通訊,因其受大大氣中的電波或相關的雜訊、或建築物的阻擋等,以致使其通訊傳輸削減下,常會有訊號薄弱不清楚或斷訊的情形,但是當緊急事件發生時都在無可預期的情況下發生的,以及該等工作人員1執行勤務需要的通訊有效範圍也是不可預期的,導致狀況發生時因為通訊距離不足,無法即時掌握現場狀況,無法有效地調度該等工作人員1,進而喪失最佳的搶救時機。In addition, the most troublesome thing about the use of general wireless walkie-talkies is that long-distance stable and clear communication cannot be achieved with the current call distance, because it is blocked by radio waves in the atmosphere or related noise, or buildings, etc. , so that under the reduction of communication transmission, the signal is often weak, unclear or disconnected, but when an emergency occurs, it happens in unexpected circumstances, and the communication required by the
此外,該等工作人員1執行勤務往往涉及多種不同相關領域的人員共同執行,因而會涉及彼此間的協調、溝通等等必要程序,其中分工不明確往往為最多人所詬病,因此,當緊急事件發生時,管控中心會下達指令至各該工作人員1的該無線電對講機3上,但是該管控中心透過該無線電對講機3係無法進行即時監控與有效地管理,各單位之間有可能出現互踢皮球的局面,責任歸屬仍無法有效地規範,且由於該對無線電對講機關裝置號的藍芽傳輸模組,及一連接該藍芽傳輸模組且供該使用者輸入3僅有聲音上的傳輸,該工作人員1是否有確實到現場支援,該管控中心係無法查證,令其支援的準確性有待商榷。In addition, the performance of duties by these
再者,目前大型活動盛行,如馬拉松路跑、集會遊行活動、演唱會、自行車公路賽等,主動單位為了讓活動能順利、安全地進行,在活動路線上會設置許多補給站、休息站、工作站或醫護站,並在每站編制數位工作人員執行待命,在活動進行中,管控中心一定要通盤了解全部人員是否已就定位所分配的工作站,而目前的作法是利用每位工作人員的智慧手機GPS定位的方式,透過每位工作人員在地圖上所顯示的亮點來進行管控,但這有下列缺點:In addition, large-scale events are currently prevalent, such as marathon road running, rally and parade activities, concerts, bicycle road races, etc. In order to make the event run smoothly and safely, many supply stations, rest stops, etc. will be set up on the activity route. Workstations or medical care stations, and prepare digital staff at each station to perform standby operations. During the activity, the control center must comprehensively understand whether all staff have positioned the assigned workstations, and the current practice is to use the wisdom of each staff member. The GPS positioning method of the mobile phone is controlled by the highlights displayed by each staff member on the map, but this has the following disadvantages:
第一,全部工作人員皆以亮點方式呈現在地圖上,因為每一站有編制固定的工作人員,這樣的呈現方式,管控中心只是初步掌控工作人員是否已經出現在地圖上,但還是無法確認該站的工作人員是否已經就定位,管控中心仍然無法全程即時管理工作人員是否已經就定位狀況。First, all the staff are displayed on the map in the form of highlights, because each station has a fixed staff. In this way, the control center only initially controls whether the staff has appeared on the map, but it is still unable to confirm whether the staff has appeared on the map. Whether the staff at the station has been positioned, the control center still cannot manage whether the staff has positioned the status in real time throughout the whole process.
第二,部分活動在室內場所進行(如大巨蛋),GPS訊號在室內環境定位精度效果不佳,更無法全程即時管理工作人員是否就定位。Second, some activities are carried out in indoor places (such as the Big Dome), and the positioning accuracy of GPS signals in the indoor environment is not good, and it is impossible to manage the staff's positioning in real time throughout the whole process.
第三,一旦在活動進行中,活動參與者2發生緊急傷亡狀況,需要在最短時間內自動通報距離最近的護理站工作人員或救護車駕駛的行動裝置,目前採GPS地圖管理方式上無法即時自動完成下列工作:(1)標示受傷活動參與者2的位置座標,(2)判別出最靠近該受傷活動參與者2的工作人員,(3)產生一派遣資訊發送至最靠近該受傷活動參與者2之工作人員的行動裝置上。目前還是仰賴管控中心以人為通報方式再三電話確認,導致救援時間被延誤。Third, once the activity is in progress, the event participant 2 has an emergency casualty situation, and needs to automatically notify the nearest nursing station staff or the mobile device driven by the ambulance in the shortest time. Currently, the GPS map management method cannot automatically automatically Complete the following tasks: (1) mark the location coordinates of the injured activity participant 2, (2) identify the staff member closest to the injured activity participant 2, (3) generate a dispatch information and send it to the injured activity participant 2 2 on the mobile device of the staff member. At present, it still relies on the control center to repeatedly confirm by phone in the form of human notification, resulting in a delay in the rescue time.
是以,要如何解決上述的問題與缺失,即為本發明的創作人與從事此方向的相關業者所亟欲研究改善的方向所在。Therefore, how to solve the above-mentioned problems and deficiencies is the direction that the creator of the present invention and the related industry in this direction are eager to research and improve.
本發明的主要目的係在提供一種智慧化工作人員管理系統,其主要係可以對每工作站定點所配置的工作人員進行管控,供後端管控中心立即做追蹤與處理,進而有效監控與記錄每工作站定點的工作人員是否有就定位,防止活動進行當中還有工作人員尚未就工作位置的疏漏狀況發生,以達成智慧化流程遠端監控與訊息傳遞的目的。The main purpose of the present invention is to provide an intelligent staff management system, which can mainly manage and control the staff assigned at each workstation for immediate tracking and processing by the back-end control center, thereby effectively monitoring and recording each workstation Whether the staff at the designated location has been positioned to prevent the occurrence of omissions of staff who have not yet identified the working position during the activity, so as to achieve the purpose of remote monitoring and message transmission of the intelligent process.
本發明的另一目的係在提供一種智慧化工作人員管理系統,可以針對每一工作站定點已就定位及尚未就定位的工作人員,在地圖上分別以不同顏色標示,以取代目前GPS地圖單一顏色顯示,供後端管控中心更有效的即時管理、追蹤與處理,以達成智慧化流程遠端監控與訊息傳遞的目的。Another object of the present invention is to provide an intelligent staff management system, which can mark the staff members who have been positioned and those who have not been positioned at each workstation with different colors on the map to replace the single color of the current GPS map. The display is used for more effective real-time management, tracking and processing by the back-end control center, so as to achieve the purpose of remote monitoring and message transmission of the intelligent process.
本發明的再一目的係在提供一種智慧化工作人員管理系統,可以針對活動參與者在參與的活動過程中若發生緊急傷亡狀況時,後端管控中心的顯示螢幕上能自動與即時地顯示受傷活動參與者的位置,並以凸顯的顏色顯示(如以閃爍黃色燈號形式顯示),且受傷活動參與者還能發送求救資訊(求救資訊包含使用者的姓名、使用者的血型、使用者的指定連絡人資料或使用者的身分證號之任一者或其組合),自動通報距離最近的護理站工作人員或救護車駕駛的行動裝置上,以達成最短時間通報與救援的目的,同時也產生一相對位置圖自動發送至最近求救資訊之工作人員的行動裝置。Another object of the present invention is to provide an intelligent staff management system, which can automatically and instantly display injuries on the display screen of the back-end management and control center in the event of an emergency casualty situation for event participants in the process of participating in an event. The location of the activity participant is displayed in a prominent color (such as in the form of a flashing yellow light), and the injured activity participant can also send help information (the help information includes the user's name, the user's blood type, the user's Designate the contact information or the user's ID card number or a combination), and automatically notify the nearest nursing station staff or ambulance drivers on the mobile device, so as to achieve the purpose of notification and rescue in the shortest time. Generate a relative position map and automatically send it to the mobile device of the staff member who has recently called for help.
為達前述目的,本發明係一種智慧化工作人員管理系統,適用於配置複數工作站定點及複數工作人員的活動規劃使用,至少一位該工作人員配置在一個該工作站定點上,該工作人員管理系統包含有:In order to achieve the aforementioned purpose, the present invention is an intelligent staff management system, which is suitable for the configuration of multiple workstations and the activity planning of multiple staff. Contains:
複數無線發射裝置,一該無線發射裝置設置於一該工作站定點,用以定期地發出一無線訊號;A plurality of wireless transmission devices, one of which is arranged at a fixed point of the workstation for regularly sending out a wireless signal;
複數行動裝置,各該工作人員都攜帶各該行動裝置,各該行動裝置具有一能偵測該無線發射裝置所發出之無線訊號的無線接收模組、及一通訊連接該無線接收模組的無線傳送模組;以及A plurality of mobile devices, each of which is carried by the staff, and each of the mobile devices has a wireless receiving module capable of detecting the wireless signal sent by the wireless transmitting device, and a wireless communication connection with the wireless receiving module teleportation modules; and
一後端管控中心,通訊連結連接該複數行動裝置,並具有一通訊連結該無線傳送模組的接收模組、以及一通訊連接該接收模組的顯示模組,當該工作人員在原本的該工作站定點時,該行動裝置的無線接收模組能偵測該工作站定點之無線發射裝置所發出的無線訊號,並產生一正常訊號由該行動裝置的無線傳送模組傳送至該後端管控中心的接收模組接收,該接收模組再將該正常訊號傳送至該顯示模組顯示,當該工作人員脫離原本的該工作站定點時,該行動裝置的無線接收模組無法偵測該工作站定點之無線發射裝置所發出的無線訊號,並產生一異常訊號由該行動裝置的無線傳送模組傳送至該後端管控中心的接收模組接收,該接收模組再將該異常訊號傳送至該顯示模組顯示。A back-end management and control center is connected to the plurality of mobile devices by communication link, and has a receiving module that is connected to the wireless transmission module by communication, and a display module that is connected to the receiving module by communication. When the workstation is fixed, the wireless receiving module of the mobile device can detect the wireless signal sent by the wireless transmitting device fixed at the workstation, and generate a normal signal to be transmitted by the wireless transmission module of the mobile device to the back-end control center. The receiving module receives, and the receiving module transmits the normal signal to the display module for display. When the worker leaves the original workstation, the wireless receiving module of the mobile device cannot detect the wireless connection of the workstation. The wireless signal sent by the transmitting device generates an abnormal signal, which is transmitted by the wireless transmission module of the mobile device to the receiving module of the back-end control center for reception, and the receiving module then transmits the abnormal signal to the display module. show.
在某些實施例中,該複數無線發射裝置為藍芽、RFID、或ZigBee。In some embodiments, the plurality of wireless transmitters are Bluetooth, RFID, or ZigBee.
在某些實施例中,該正常訊號與該異常訊號是以不同的顏色顯示於該後端管控中心的顯示模組。In some embodiments, the normal signal and the abnormal signal are displayed on the display module of the back-end control center in different colors.
在某些實施例中,該後端管控中心網路連接一電子地圖,以取得一地圖資訊,該複數工作站定點與該複數工作人員的位置座標再重疊整合於該地圖資訊上的道路、地形及地物特徵,並以該顯示模組顯示。In some embodiments, the back-end management and control center network is connected to an electronic map to obtain a map information, and the location coordinates of the plurality of workstations and the plurality of staff are then superimposed to integrate the roads, topography and the map information. Land feature features are displayed with this display module.
在某些實施例中,該工作人員管理系統還包含複數個用戶裝置,各該用戶裝置係配置於一使用者上,各該用戶裝置安裝有通訊連接該後端管控中心的一應用程式,該應用程式具有一供該使用者執行的觸發模組、及一通訊連接該觸發模組的傳輸模組,當該使用者觸發該觸發模組時,產生一求救資訊由該傳輸模組傳送至該後端管控中心的接收模組,並以該顯示模組顯示該使用者的位置,該後端管控中心還包含一通訊連接該接收模組的運算模組、以及一通訊連接該運算模組的派遣模組,該後端管控中心接獲該用戶裝置發送的求救資訊時,該運算模組能根據該使用者的位置座標與各該工作人員的位置座標彙整分析,選出最近該求救資訊的工作人員,並產生一派遣資訊由該派遣模組發送至最近該求救資訊之工作人員的行動裝置上。In some embodiments, the staff management system further includes a plurality of user devices, each of the user devices is configured on a user, and each of the user devices is installed with an application program that communicates with the back-end management and control center. The application program has a trigger module for the user to execute, and a transmission module that communicates with the trigger module. When the user triggers the trigger module, a distress message is generated and sent from the transmission module to the trigger module. The receiving module of the back-end control center, and the display module is used to display the position of the user. The back-end control center also includes a computing module communicatively connected to the receiving module, and a computing module communicatively connected to the computing module. Dispatching module, when the back-end control center receives the rescue information sent by the user device, the computing module can collect and analyze the position coordinates of the user and the position coordinates of each staff member, and select the most recent work for the rescue information personnel, and generate a dispatch information that is sent by the dispatch module to the mobile device of the staff member who has the most recent distress information.
在某些實施例中,該求救資訊包含該用戶裝置目前所在位置之經緯度座標、該使用者的姓名、該使用者的血型、該使用者的身分證號、或該使用者的指定連絡人資料之任一者或其組合。In some embodiments, the distress information includes the latitude and longitude coordinates of the current location of the user device, the user's name, the user's blood type, the user's ID number, or the user's designated contact information any one or a combination thereof.
在某些實施例中,當該使用者觸發該觸發模組時,產生該求救資訊由該傳輸模組無線傳送至該後端管控中心的接收模組,並且以該後端管控中心之顯示模組顯示該使用者的位置坐標、複數個AED的位置、以及複數個救護車位置,同時由該運算模組根據計算最近該求救資訊的AED與救護車,並產生一相對位置圖自動發送至最近該求救資訊之工作人員的行動裝置上。In some embodiments, when the user triggers the trigger module, the generated rescue information is wirelessly transmitted from the transmission module to the receiving module of the back-end control center, and is displayed in the display mode of the back-end control center. The group displays the position coordinates of the user, the positions of a plurality of AEDs, and the positions of a plurality of ambulances. At the same time, the computing module generates a relative position map according to the AEDs and ambulances that calculate the latest rescue information, and automatically sends it to the nearest on the mobile device of the staff member of the SOS.
在某些實施例中,該行動裝置具有一導航模組,該導航模組用以計算一該工作人員至該求救資訊的最佳路徑,並標示該最佳路徑於該工作人員的行動裝置上。In some embodiments, the mobile device has a navigation module, and the navigation module is used to calculate an optimal route from the worker to the distress information, and mark the optimal route on the worker's mobile device .
在某些實施例中,該行動裝置具有一連接該傳送模組的回報模組,該回報模組用以供該工作人員輸出一回報訊息至該後端管控中心、一警局、該使用者的指定連絡人、或一醫療單位之任一者或其組合,該回報訊息能分為安全、輕傷、重傷、及昏迷。In some embodiments, the mobile device has a report module connected to the transmission module, and the report module is used for the staff to output a report message to the back-end control center, a police station, the user The designated contact person of , or any one or a combination of a medical unit, the report information can be divided into safety, minor injury, serious injury, and coma.
在某些實施例中,該工作人員管理系統能應用在室內環境、半室外環境或是室外環境。In certain embodiments, the staff management system can be used in an indoor environment, a semi-outdoor environment, or an outdoor environment.
在某些實施例中,該行動裝置具有一通訊連接該無線傳送模組的拍攝模組,該拍攝模組用以擷取該工作人員值勤的過程並儲存為一影片檔案,該行動裝置的無線傳送模組傳輸該影片檔案至該後端管控中心的接收模組後,再輸出至一通訊連接該接收模組的儲存模組儲存。In some embodiments, the mobile device has a photographing module communicatively connected to the wireless transmission module, the photographing module is used to capture the on-duty process of the staff member and store it as a video file. After the transmission module transmits the video file to the receiving module of the back-end control center, it is output to a storage module communicatively connected to the receiving module for storage.
為讓本發明的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。In order to make the above-mentioned features and advantages of the present invention more obvious and easy to understand, the following embodiments are given and described in detail with the accompanying drawings as follows.
有關於本發明之前述及其他技術內容、特點與功效,在以下配合參考圖式之較佳實施例的詳細說明中,將可清楚的呈現。The foregoing and other technical contents, features and effects of the present invention will be clearly presented in the following detailed description of the preferred embodiments with reference to the drawings.
請參閱圖2至圖3所示,本發明實施例提供一種智慧化工作人員管理系統,適用於配置複數工作站定點及複數工作人員M的活動規劃使用,每一個該工作站定點具有一事先已知的位置座標,至少一位該工作人員M配置在一個該工作站定點上,本實施例中係舉三個該工作站定點為例,但不以此為限制,三個該工作站定點分別為工作站定點A P1、工作站定點B P2、以及工作站定點C P3,該複數工作人員M配置關係為甲工作人員、乙工作人員及丙工作人員需配置在該工作站定點A P1上,丁工作人員、戊工作人員及己工作人員需配置在該工作站定點B P2上,庚工作人員、辛工作人員及壬工作人員需配置在該工作站定點C P3上,該工作人員管理系統能應用在係舉室外環境為例,但不以此為限制,亦或是半室外環境、室內環境,如穿堂、故宮、美術館、展覽館、或室內球館等,能改善室內GPS訊號強度不足與誤差大的缺失等,該工作人員管理系統主要由複數無線發射裝置20、複數行動裝置30、以及一後端管控中心40所組成,其中:Referring to FIGS. 2 to 3 , an embodiment of the present invention provides an intelligent staff management system, which is suitable for configuring a plurality of workstations at fixed points and the activity planning use of a plurality of staff members M, each of which has a previously known fixed point. Position coordinates, at least one of the staff M is configured on one of the workstation fixed points. In this embodiment, three of the workstation fixed points are taken as an example, but this is not a limitation. The three workstation fixed points are respectively the workstation fixed points A P1 , workstation fixed point B P2, and workstation fixed point C P3, the configuration relationship of the plurality of staff M is that staff A, staff B and staff C need to be allocated on the fixed point A P1 of the workstation, staff D, staff E and staff members The staff needs to be configured on the fixed point B P2 of the workstation, and the Geng staff, Xin staff and Ren staff need to be configured on the fixed point C P3 of the workstation. The staff management system can be used in the outdoor environment of the system as an example, but not This limitation, or semi-outdoor environment, indoor environment, such as halls, Forbidden City, art galleries, exhibition halls, or indoor arenas, etc., can improve the lack of indoor GPS signal strength and large errors, etc. The staff management system It is mainly composed of a plurality of
該複數無線發射裝置20係舉藍芽為例,但不以此為限制,亦或是ZigBee、或RFID等無線發射裝置。一個該無線發射裝置20設置於一個該工作站定點,用以定期地發出一短距離無線訊號;本實施例中,各該無線發射裝置20係定期將自己的識別碼ID往四周延伸推播出去進而形成一區域範圍,各該無線發射裝置20傳輸距離在10公尺左右的範圍,但不以此為限制。The plurality of
該複數行動裝置30係舉智慧型手機為例,但不以此為限制,亦或是平板電腦等智慧型電子設備,各該工作人員M都攜帶各該行動裝置30,各該行動裝置30具有一能偵測該無線發射裝置20所發出之無線訊號的無線接收模組31、及一通訊連接該無線接收模組31的無線傳送模組32。The plurality of
該後端管控中心40,其供後端人員進行監控與管理,通訊連結連接該複數行動裝置30,並具有一通訊連接該無線傳送模組32的接收模組400、以及一通訊連接該接收模組400的顯示模組401,當該工作人員M在原本的該工作站定點時,該行動裝置30的無線接收模組31能偵測該工作站定點之無線發射裝置20所發出的無線訊號,並產生一正常訊號由該行動裝置30的無線傳送模組32傳送至該後端管控中心40的接收模組400接收,該接收模組400再將該正常訊號傳送至該顯示模組401顯示,當該工作人員M脫離原本的該工作站定點時,該行動裝置30的無線接收模組31無法偵測該工作站定點之無線發射裝置20所發出的無線訊號,並產生一異常訊號由該行動裝置30的無線傳送模組32傳送至該後端管控中心40的接收模組400接收,該接收模組400再將該異常訊號傳送至該顯示模組401顯示,該異常訊號與該正常訊號係以不同的顏色顯示於該後端管控中心40的顯示模組401,例如分別以綠色燈號及紅色燈號來代表正常訊號與異常訊號,藉由顯示模組401上所顯示的紅色燈號數目,可以讓後端人員可以一目瞭然,並且確定那些該工作人員M已經到達需配置的該工作站定點上,那些該工作人員M尚未到達需配置的該工作站定點上;複請參閱圖2所示;本實施例中,甲工作人員、乙工作人員及丙工作人員需配置在該工作站定點A P1上,若甲工作人員與乙工作人員已到達原本的該工作站定點A P1,該後端管控中心40之接收模組400接收到後,該後端管控中心40之接收模組400會將該正常訊號傳送至該顯示模組401,該顯示模組401則會顯示綠燈表示,若丙工作人員尚未抵達至原本的該工作站定點A P1,此時該後端管控中心40之接收模組400接收到後,該後端管控中心40之接收模組400會將該異常訊號傳送至該顯示模組401,該顯示模組401則會顯示紅燈表示,該正常訊號與該異常訊號的顏色是可依現場狀況做不同的設定,不以本實施例為限制,其中該後端管控中心40之後端人員可透過滑鼠指向地圖上丙工作人員,該後端管控中心40之顯示模組401會顯示丙工作人員的姓名、手機號碼與Line等簡單個資及聯絡方式,方便該後端管控中心40之後端人員可以儘速聯絡丙工作人員;丁工作人員、戊工作人員及己工作人員需配置在該工作站定點B P2上,丁工作人員、戊工作人員及己工作人員在原本的該工作站定點B P2,該後端管控中心40之接收模組400接收到後,該後端管控中心40之接收模組400會將該正常訊號傳送至該顯示模組401,該顯示模組401則會顯示綠燈表示;庚工作人員、辛工作人員及壬工作人員需配置在該工作站定點C P3上,庚工作人員、辛工作人員及壬工作人員脫離原本的該工作站定點C P3,此時該後端管控中心40之接收模組400接收到後,該後端管控中心40之接收模組400會將該異常訊號傳送至該顯示模組401,則該顯示模組401則會顯示紅燈表示,其中該後端管控中心40的後端人員可透過滑鼠指向庚工作人員、辛工作人員及壬工作人員之任一個人,該後端管控中心40之顯示模組401會顯示被點選之工作人員的姓名、手機號碼與Line等聯絡資料,方便該後端管控中心40可以更有效地即時管理及追蹤活動該複數工作人員M,對現場任何人員配置突發狀況做處理。The back-
請參閱圖3至圖4所示,在某些實施例中,該後端管控中心40網路連接一電子地圖(如Google Map),以取得一地圖資訊,該工作站定點A P1、該工作站定點B P2、該工作站定點C P3與該複數工作人員M(即甲工作人員、乙工作人員、丙工作人員、丁工作人員、戊工作人員、己工作人員、庚工作人員、辛工作人員及壬工作人員)的位置座標再重疊整合於該地圖資訊上的道路、地形及地物特徵上,並以該後端管控中心40之顯示模組401顯示,藉以透過該地圖資訊所建置之道路、建築物、湖泊、河川及景點等資訊,讓該後端管控中心40之後端人員佈署及管理該複數工作人員M上能更佳完整。Please refer to FIG. 3 to FIG. 4 , in some embodiments, the back-
請參閱圖5至圖6所示,其中該工作人員管理系統還包含複數個用戶裝置50,各該用戶裝置50係配置於一使用者U上,各該用戶裝置50安裝有通訊連接該後端管控中心40的一應用程式,該應用程式具有一供該使用者U執行的觸發模組51、及一通訊連接該觸發模組51的傳輸模組52,當該使用者U觸發該觸發模組51時,產生一求救資訊由該傳輸模組52傳送至該後端管控中心40,並以該顯示模組401顯示該使用者U的位置(例如以閃爍黃色燈號形式顯示),該後端管控中心40還包含一通訊連接該接收模組400的運算模組402、以及一通訊連接該運算模組402的派遣模組403,該後端管控中心40之接收模組400接獲該用戶裝置50發送的求救資訊時,該運算模組402能根據該使用者U的位置座標與各該工作人員M的位置座標彙整分析,選出最近該求救資訊的工作人員M,並產生一派遣資訊由該派遣模組403發送至最近該求救資訊之工作人員M的行動裝置30上;本實施例中,該求救資訊包含該用戶裝置50目前所在位置之經緯度座標、該使用者的姓名、該使用者的血型、該使用者的身分證號、或該使用者的指定連絡人資料之任一者或其組合。該用戶裝置50為一具有網路、地圖顯示預設定位功能且為Android、IOS或Windows的可攜式電子行動裝置,例如:智慧型手機、行動穿載裝置、智慧型手錶、平板電腦之任一種,該用戶裝置40的規格要求為Android4.3 以上或者IOS6以上,藉以,本發明可確實掌握每一個該工作人員M是否確實執行該後端管控中心40發送的派遣資訊,以在第一時間作出適當的處置,而滿足該使用者U發出該求救資訊上的需求,且可有效地釐清後續的責任問題,獲得準確的值勤記錄,藉此可快速調派附近的工作人員M前往該使用者U的位置,調派上更為即時與便利,且能方便工作人員M即時得知活動過程所發生的各種突發狀況。Please refer to FIG. 5 to FIG. 6 , wherein the staff management system further includes a plurality of
該觸發模組51的觸發條件係指該使用者U在意識清楚狀態下執行一預設動作,該預設動作為敲擊、搖動、或按壓等動作,其中該按壓可為虛擬按壓(如手機螢幕顯示的虛擬的觸控按鍵)、或是實體按壓(如手機外表面的實體按鍵),該使用者U如有需求或遭遇困難時,僅要執行該預設動作(即按壓、搖動、或敲擊)就能快速地通過該傳輸模組52發送該求救資訊至該後端管控中心40,實現遠距求救的功能。此外,為了避免該使用者U誤觸該觸發模組51,本發明還設置有一個重置選項,以便該使用者能重置該觸發模組51,上述情況皆會記錄在該後端管控中心40。The trigger condition of the
請參閱圖5與圖7所示,在某些實施例中,該用戶裝置50還包含一通訊連接該傳輸模組52的生理資訊模組53,該生理資訊模組53能夠檢測該使用者U的至少一生理狀況,以獲取至少一生理資訊由該用戶裝置50的傳輸模組52傳輸至該後端管控中心40的接收模組400接收,該至少一生理資訊係選自心跳、血壓、或體溫之任一者或其組合,透過該生理資訊模組53的配置,該使用者U可以在意識不清楚的狀態下,進而驅動該生理資訊模組53輸出該至少一生理資訊,實現遠距求救的功能,進而改善該使用者U在無意識清楚的狀態下,無法執行該預設動作的缺失,可有效提升其緊急醫療救護之救助時間,使後端管控中心40之顯示模組401能隨時監控該使用者U身體生理狀態,並能即時地調度該工作人員M前往該用戶裝置50之所在位置,以作適切處置。Please refer to FIG. 5 and FIG. 7 , in some embodiments, the
請參閱圖8所示,在某些實施例中,當該使用者U觸發該觸發模組51時,產生該求救資訊由該傳輸模組52無線傳送至該後端管控中心40的接收模組400,並且以該後端管控中心40之顯示模組401顯示該使用者U的位置坐標、複數個AED 60的位置、以及複數個救護車70位置,同時由該後端管控中心40之運算模組402根據計算最近該求救資訊的AED 60與救護車70,並產生一相對位置圖自動以簡訊、FB或是line等通訊方式發送至最近該求救資訊之工作人員M的行動裝置30上;本實施例中,因甲工作人員距離該使用者U最接近,因此該位置圖會發送到甲工作人員的行動裝置30。Please refer to FIG. 8 , in some embodiments, when the user U triggers the
請參閱圖9所示,在某些實施例中,該行動裝置30具有一通訊連接該無線傳送模組32的拍攝模組33,該拍攝模組33用以擷取該工作人員M值勤的過程並儲存為一影片檔案,該行動裝置30的無線傳送模組32傳輸該影片檔案至該後端管控中心40的接收模組400後,再輸出至一通訊連接該接收模組400的儲存模組404儲存;藉此,不僅能方便每一位該工作人員M於該後端管控中心40的後端人員查詢觀看,進行有效確實的管控外,該工作人員M也無法以任何偷懶的舉動來規避,實現智慧化的管理需要。Please refer to FIG. 9 , in some embodiments, the
請參閱圖10所示,在某些實施例中,該行動裝置30具有一通訊連接該無線傳送模組32的回報模組34,該回報模組34用以供該工作人員M輸出一回報訊息由該行動裝置30的無線傳送模組32傳輸至該後端管控中心40的接收模組400後、一警局、該使用者U的指定連絡人、或一醫療單位之任一者或其組合,該回報訊息能分為安全、輕傷、重傷、及昏迷;藉此,透過該回報模組34的設置,能有效地將該使用者U的緊急事情回報給該後端管控中心40的後端人員、或該使用者U的指定連絡人等,以讓各單位在未到達前,先了解該使用者U的目前情況,讓醫療單位可以評估先後救援的順序,趕在黃金時間內進行搶救,以達到提升搶救的最佳時間,以避免更嚴重的意外發生。Please refer to FIG. 10 , in some embodiments, the
請參閱圖5與圖11所示,在某些實施例中,該行動裝置30具有一導航模組35,該導航模組35用以計算該工作人員M至該求救資訊的最佳路徑,並標示該最佳路徑於該工作人員M的行動裝置30上,進而縮短救援時間,能迅速地且明確切地做出緊急救援導航指引,據以避免因該工作人員M不知道路況而延誤任務。Please refer to FIG. 5 and FIG. 11 , in some embodiments, the
以上述為本發明所提供一種智慧化工作人員管理系統之各部構件之結構及其組態說明。The above is the structure and configuration description of each component of an intelligent staff management system provided by the present invention.
本發明可達到下述功效:The present invention can achieve the following effects:
其一,可快速調派附近的工作人員M前往該使用者U的位置,調派上更為即時與便利,且能方便該工作人員M能即時得知活動過程所發生的各種突發狀況,以達成智慧化流程管控的目的。First, the nearby staff M can be quickly dispatched to the location of the user U, which is more immediate and convenient, and it is convenient for the staff M to instantly know various emergencies that occur during the activity, so as to achieve The purpose of intelligent process control.
其二,可確實掌握該工作人員M是否確實執行該後端管控中心40發送的派遣資訊,防止該工作人員M偷懶或突發狀況的情況發生,以在第一時間作出適當的處置,而滿足該使用者U上的需求,且可有效地釐清後續的責任問題,獲得準確的值勤記錄,達到該工作人員M活動監控目的。Second, it is possible to accurately grasp whether the staff member M actually executes the dispatch information sent by the back-
其三,皆適合室內、半室外和室外環境,其偵測距離範圍小,因此該工作人員管理系統誤差也相對的小。Third, it is suitable for indoor, semi-outdoor and outdoor environments, and its detection distance range is small, so the error of the staff management system is relatively small.
其四,讓後端人員可以一目瞭然,並且確定那些該工作人員M已經到達需配置的該工作站定點上,那些該工作人員M尚未到達需配置的該工作站定點上。Fourth, the back-end personnel can see at a glance, and determine that the worker M has reached the workstation fixed point to be configured, and that the worker M has not arrived at the workstation fixed point to be configured.
其五,每一位該工作人員M透過該行動裝置30登入個人資料後(如手機號碼、綁定FB、或Google帳號),可以讓該後端管控中心40之後端人員知道每一位該工作人員M的身份及聯絡方式,當該後端管控中心40之後端人員一鍵按下後,即可透過line、電話、或簡訊與該工作人員M聯絡。Fifth, after each staff member M logs in the personal data (such as mobile phone number, binding FB, or Google account) through the
綜上所述,上述實施例及圖式僅為本發明之較佳實施例而已,當不能以之限定本發明實施之範圍,舉凡依本發明申請專利範圍所作之均等變化與修飾,皆應屬本發明專利涵蓋之範圍內。To sum up, the above-mentioned embodiments and drawings are only preferred embodiments of the present invention, and should not be used to limit the scope of the invention. within the scope of the invention patent.
﹝習知﹞ 1:工作人員 2:參與者 3:無線電對講機 ﹝本發明﹞ M:工作人員 U:使用者 P1:工作站定點A P2:工作站定點B P3:工作站定點C 20:無線發射裝置 30:行動裝置 31:無線接收模組 32:無線傳送模組 33:拍攝模組 34:回報模組 35:導航模組 40:後端管控中心 400:接收模組 401:顯示模組 402:運算模組 403:派遣模組 404:儲存模組 50:用戶裝置 51:觸發模組 52:傳輸模組 53:生理資訊模組 60:AED 70:救護車﹝Knowledge﹞ 1: Staff 2: Participants 3: radio walkie-talkie ﹝this invention﹞ M: staff U: user P1: Workstation fixed point A P2: Workstation fixed point B P3: Workstation fixed-point C 20: Wireless transmitter 30: Mobile Devices 31: Wireless receiving module 32: Wireless transmission module 33: Shooting module 34: Reward Module 35: Navigation module 40: Back-end control center 400: Receive module 401: Display module 402: Operation module 403: Dispatch Module 404: Storage Module 50: User device 51: Trigger Module 52: Transmission module 53: Physiological Information Module 60:AED 70: Ambulance
圖1係習用的使用無線對講機的使用示意圖。 圖2係本發明第一實施例的使用示意圖。 圖3係本發明第一實施例的方塊圖。 圖4係本發明第二實施例的使用示意圖。 圖5係本發明第三實施例的使用示意圖(一)。 圖6係本發明第三實施例的使用示意圖(二)。 圖7係本發明第四實施例的方塊圖。 圖8係本發明第五實施例的使用示意圖。 圖9係本發明第六實施例的方塊圖。 圖10係本發明第七實施例的方塊圖。 圖11係本發明第八實施例的方塊圖。FIG. 1 is a schematic diagram of the conventional use of a wireless walkie-talkie. FIG. 2 is a schematic diagram of the use of the first embodiment of the present invention. FIG. 3 is a block diagram of the first embodiment of the present invention. FIG. 4 is a schematic diagram of the use of the second embodiment of the present invention. FIG. 5 is a schematic diagram (1) of the use of the third embodiment of the present invention. FIG. 6 is a schematic diagram (2) of the use of the third embodiment of the present invention. FIG. 7 is a block diagram of a fourth embodiment of the present invention. FIG. 8 is a schematic diagram of the use of the fifth embodiment of the present invention. FIG. 9 is a block diagram of a sixth embodiment of the present invention. FIG. 10 is a block diagram of a seventh embodiment of the present invention. FIG. 11 is a block diagram of an eighth embodiment of the present invention.
20:無線發射裝置 20: Wireless transmitter
30:行動裝置 30: Mobile Devices
31:無線接收模組 31: Wireless receiving module
32:無線傳送模組 32: Wireless transmission module
40:後端管控中心 40: Back-end control center
400:接收模組 400: Receive module
401:顯示模組 401: Display module
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TWM503620U (en) * | 2014-11-28 | 2015-06-21 | Nature Power Optoelectronics Technology Company | Intelligent energy automatic monitoring management system with HR integration |
CN105913704A (en) * | 2016-04-08 | 2016-08-31 | 江苏省人民医院 | Internet and mobile terminal-based self and mutual medical aid system and emergency response method therefor |
CN107730141A (en) * | 2017-11-02 | 2018-02-23 | 成都吱吖科技有限公司 | Workforce Management system based on indoor positioning technologies |
CN107967723A (en) * | 2016-10-19 | 2018-04-27 | 中国电信股份有限公司 | Realize method, mobile terminal and the system of attendance |
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TWM503620U (en) * | 2014-11-28 | 2015-06-21 | Nature Power Optoelectronics Technology Company | Intelligent energy automatic monitoring management system with HR integration |
CN105913704A (en) * | 2016-04-08 | 2016-08-31 | 江苏省人民医院 | Internet and mobile terminal-based self and mutual medical aid system and emergency response method therefor |
CN107967723A (en) * | 2016-10-19 | 2018-04-27 | 中国电信股份有限公司 | Realize method, mobile terminal and the system of attendance |
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