TWI752312B - Financial transaction fraud detection and prevention system and method - Google Patents

Financial transaction fraud detection and prevention system and method Download PDF

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TWI752312B
TWI752312B TW108114278A TW108114278A TWI752312B TW I752312 B TWI752312 B TW I752312B TW 108114278 A TW108114278 A TW 108114278A TW 108114278 A TW108114278 A TW 108114278A TW I752312 B TWI752312 B TW I752312B
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module
user
body temperature
touch panel
analysis module
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TW202041059A (en
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陳奕杰
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臺灣土地銀行股份有限公司
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Abstract

本發明提供一種金融交易詐騙偵測防範系統及其方法,其在觸控式面板中設置一指紋掃描模組,當使用者在觸控式面板上輸入交易密碼時可掃描手指並得到指紋,同時利用一影像擷取裝置擷取使用者之影音,利用一分析模組判斷相同指紋是否有過多筆不同帳號的提款交易,及依據影像擷取裝置所擷取之影音判斷該使用者之臉部影像及肢體動作是否符合至少一受詐騙行為特徵、聲音是否中是否包含受詐騙相關字眼或指示操作字眼等,以利用一警示模組發出警示通知,告知金融機構人員有詐騙份子或受害者正在提款。The present invention provides a financial transaction fraud detection and prevention system and a method thereof. A fingerprint scanning module is set in the touch panel. When the user inputs the transaction password on the touch panel, the user can scan his finger and obtain the fingerprint. An image capture device is used to capture the video of the user, an analysis module is used to determine whether there are multiple withdrawal transactions from different accounts with the same fingerprint, and the user's face is determined according to the video captured by the image capture device. Whether the image and body movements conform to at least one characteristic of fraudulent behavior, and whether the sound contains fraudulent words or instruction words, etc., so as to use a warning module to issue a warning notification to inform the financial institution personnel that there are fraudsters or victims. payment.

Description

金融交易詐騙偵測防範系統及其方法Financial transaction fraud detection and prevention system and method

本發明係有關一種金融交易系統,特別是指一種金融交易詐騙偵測防範系統及其方法。The invention relates to a financial transaction system, in particular to a financial transaction fraud detection and prevention system and a method thereof.

目前詐騙案件層出不窮,民眾往往會因為緊張、害怕及擔心等因素,造成錯誤及令人懊悔的決定,進而將辛苦賺來得錢財雙手奉上給不法得利之人,然現行銀行員於客戶臨櫃取款或匯款無相關明確判斷其是否被詐騙之依據,只能口頭詢問,反而可能使客戶不耐煩,或是在客戶被詐騙後反而將矛頭指向銀行員。At present, fraud cases are emerging in an endless stream. People often make wrong and regrettable decisions due to factors such as nervousness, fear, and worry, and then give their hard-earned money to the unlawful gainer. There is no clear basis for judging whether the withdrawal or remittance has been defrauded or not. It can only be asked verbally, which may make the customer impatient, or point the finger at the banker after the customer is defrauded.

此外,在自動櫃員機部份,現行以非約定轉帳及提款有限額制度,惟詐騙車手使用多張不法獲得之金融卡提領現金,只要沒有超過限制額度,無法阻止其提領現金或轉帳,也無法警示同一人於同一時間操作自動櫃員機之異常情況,甚至換了其他台自動櫃員機、甚至換到其他分行提領,也極難被發現。In addition, in the ATM part, there is currently a limit system for non-agreed transfers and withdrawals. However, fraudsters use multiple illegally obtained financial cards to withdraw cash. As long as the limit is not exceeded, they cannot be prevented from withdrawing cash or transferring funds. It is also impossible to warn the same person to operate the ATM at the same time. Even if you switch to another ATM or even change to another branch to withdraw, it is extremely difficult to detect.

因此,本發明即提出一種金融交易詐騙偵測防範系統及其方法,有效解決上述該等問題,具體架構及其實施方式將詳述於下:Therefore, the present invention proposes a financial transaction fraud detection and prevention system and method thereof, which effectively solve the above-mentioned problems. The specific structure and its implementation will be described in detail below:

本發明之主要目的在提供一種金融交易詐騙偵測防範系統及其方法,於輸入交易密碼之一觸控式面板中設置一指紋掃描模組,擷取使用者的指紋,以判斷該使用者是否進行多筆不同帳號之提款,以早期發現詐騙車手,阻止犯罪繼續發生。The main purpose of the present invention is to provide a financial transaction fraud detection and prevention system and method thereof. A fingerprint scanning module is set in a touch panel for inputting transaction passwords to capture the user's fingerprint to determine whether the user is not. Make multiple withdrawals from different accounts to detect fraudsters early and prevent crimes from continuing.

本發明之另一目的在提供一種金融交易詐騙偵測防範系統及其方法,擷取使用者之交易影音,分析判斷使用者之臉部表情、肢體動作是否符合多項受詐騙常見行為特徵,若是,則可阻止受害人繼續被詐騙轉帳出去。Another object of the present invention is to provide a financial transaction fraud detection and prevention system and method thereof, which captures the user's transaction audio and video, analyzes and determines whether the user's facial expressions and body movements conform to a number of common behavioral characteristics of being defrauded, and if so, It can prevent the victim from being defrauded to transfer money.

本發明之再一目的在提供一種金融交易詐騙偵測防範系統及其方法,其在觸控式面板上更設置一脈搏偵測模組,從手指上取得使用者的脈搏頻率,以判斷使用者的緊張程度。Another object of the present invention is to provide a financial transaction fraud detection and prevention system and method thereof, wherein a pulse detection module is further arranged on the touch panel to obtain the user's pulse rate from the finger to determine the user's pulse rate. of tension.

為達上述目的,本發明提供一種金融交易詐騙偵測防範系統,包括:一觸控式面板,以供一使用者輸入提款交易之一交易密碼,該觸控式面板中更包括一指紋掃描模組,於該使用者之手指按壓該觸控式面板時掃描該手指並得到一指紋;一影像擷取裝置,擷取該使用者之影音,包括臉部影像及肢體動作;分析模組,與該觸控式面板及該影像擷取裝置電性連接,包括一指紋比對模組及一影像分析模組,該指紋比對模組判斷當有複數不同帳號之提款交易時,該指紋掃描模組所掃描之指紋是否相同,該影像分析模組判斷該使用者之該臉部影像及該肢體動作是否符合至少一受詐騙行為特徵;以及一警示模組,電性連接該分析模組,當該分析模組之判斷結果為複數不同帳號之提款交易掃描到相同指紋時,發出一第一警示通知,及當該分析模組判斷該使用者之該臉部影像或該肢體動作符合該受詐騙行為特徵時,發出一第二警示通知。In order to achieve the above object, the present invention provides a financial transaction fraud detection and prevention system, comprising: a touch panel for a user to input a transaction password for a withdrawal transaction, and the touch panel further includes a fingerprint scanner a module, which scans the user's finger when pressing the touch panel to obtain a fingerprint; an image capture device captures the user's video, including facial images and body movements; an analysis module, It is electrically connected with the touch panel and the image capture device, and includes a fingerprint comparison module and an image analysis module. The fingerprint comparison module determines that when there are withdrawal transactions of a plurality of different accounts, the fingerprint Whether the fingerprints scanned by the scanning module are the same, the image analysis module determines whether the facial image and the body movements of the user conform to at least one characteristic of fraudulent behavior; and a warning module is electrically connected to the analysis module , when the judgment result of the analysis module is that the same fingerprints are scanned in the withdrawal transactions of a plurality of different accounts, a first warning notification is issued, and when the analysis module judges that the facial image or the body movements of the user conform to When the fraudulent behavior is characterized, a second warning notice is issued.

根據本發明之實施例,該觸控式面板中更包括一脈搏偵測模組,以從該使用者按壓該觸控式面板之該手指上偵測一脈搏頻率。According to an embodiment of the present invention, the touch panel further includes a pulse detection module for detecting a pulse rate from the finger of the user pressing the touch panel.

承上,該分析模組中更包括一脈搏判斷模組,用以判斷該脈搏頻率是否超過一預設值,若超過則要求該警示模組發出一第四警示通知。該預設值為每分鐘脈搏頻率大於100下。Continuing from the above, the analysis module further includes a pulse judging module for judging whether the pulse frequency exceeds a preset value, and if it exceeds, the warning module is required to issue a fourth warning notification. The preset value is pulse rate greater than 100 beats per minute.

根據本發明之實施例,該受詐騙行為特徵包括眉頭緊皺、眼睛睜大、東張西望、擦汗、深呼吸、動作匆忙、頻繁講電話、邊使用手機邊操作機台等。According to an embodiment of the present invention, the characteristics of the fraudulent behavior include frowning, eyes widening, looking around, wiping sweat, breathing deeply, acting in a hurry, talking on the phone frequently, operating a machine while using a mobile phone, and the like.

根據本發明之實施例,更包括一儲存模組,電性連接該觸控式面板、該影像擷取裝置及該分析模組,暫存該指紋及該影音。According to an embodiment of the present invention, it further includes a storage module, which is electrically connected to the touch panel, the image capturing device and the analysis module, and temporarily stores the fingerprint and the video and audio.

本發明另提供一種金融交易詐騙偵測防範方法,包括下列步驟:一使用者於一觸控式面板上輸入提款交易之一交易密碼;於該使用者之手指按壓該觸控式面板時,該觸控式面板中之一指紋掃描模組掃描該手指並得到一指紋,及一影像擷取裝置擷取該使用者之影音,包括該使用者之臉部影像及肢體動作;利用一分析模組判斷當有複數不同帳號之提款交易時,該指紋掃描模組所掃描之指紋是否相同,並依據該影音判斷該使用者之該臉部影像及該肢體動作是否符合至少一受詐騙行為特徵;以及當該分析模組之判斷結果為複數不同帳號之提款交易掃描到相同指紋時,利用一警示模組發出一第一警示通知,及當該分析模組判斷該使用者之該臉部影像或該肢體動作符合該受詐騙行為特徵時,該警示模組發出一第二警示通知。The present invention further provides a financial transaction fraud detection and prevention method, comprising the following steps: a user inputs a transaction password for a withdrawal transaction on a touch panel; when the user's finger presses the touch panel, A fingerprint scanning module in the touch panel scans the finger and obtains a fingerprint, and an image capture device captures the user's video, including the user's facial image and body movements; using an analysis model The group judges whether the fingerprints scanned by the fingerprint scanning module are the same when there are multiple withdrawal transactions of different accounts, and judges whether the facial image and the body movements of the user conform to at least one characteristic of fraudulent behavior according to the video and audio. ; and when the judgment result of the analysis module is that the same fingerprints are scanned in the withdrawal transactions of a plurality of different accounts, use a warning module to issue a first warning notification, and when the analysis module judges the face of the user When the image or the body movement matches the characteristics of the fraudulent behavior, the warning module sends a second warning notice.

本發明提供一種金融交易詐騙偵測防範系統及其方法,其利用多重判斷機制分析使用者的生理資訊和表情動作,不但可阻止詐騙車手肆無忌憚的不法得利,還可減少客戶受詐騙發生率,另一方面,也可使金融機構人員增加判斷客戶是否為詐騙份子或被詐騙之依據,以避免遭受客戶的不合理對待。The present invention provides a financial transaction fraud detection and prevention system and a method thereof, which utilizes multiple judgment mechanisms to analyze the physiological information and facial expressions of users, which can not only prevent the unscrupulous and unscrupulous profit of fraudsters, but also reduce the incidence rate of customers being defrauded. On the other hand, financial institution personnel can also increase the basis for judging whether customers are fraudsters or defrauded, so as to avoid unreasonable treatment by customers.

請參考第1圖,其為本發明金融交易詐騙偵測防範系統第一實施例之方塊圖,本發明包括一觸控式面板10、一影像擷取裝置12、一分析模組14及一警示模組16,其中,觸控式面板10用以供一使用者輸入提款交易之一交易密碼,一般而言,提款交易包括臨櫃提款及用自動櫃員機提款,若是臨櫃提款則輸入之交易密碼為存簿密碼或其他客戶設定之密碼,若使用自動櫃員機提款則輸入金融卡密碼,此觸控式面板10中更包括一指紋掃描模組102,當使用者之手指按壓在觸控式面板上輸入交易密碼時,指紋掃描模組102掃描手指並得到一指紋;影像擷取裝置12用以擷取使用者之影音,包括臉部影像、肢體動作及聲音;分析模組14與觸控式面板10及影像擷取裝置12電性連接,此分析模組14可設在金融機構之後端伺服器(圖中未示)中,包括一指紋比對模組142、一影像分析模組144及一語音辨識模組148,指紋比對模組142判斷當有複數不同帳號之提款交易時,指紋掃描模組102所掃描之指紋是否相同,影像分析模組144則判斷使用者之臉部影像及肢體動作是否符合至少一受詐騙行為特徵,例如眉頭緊皺、眼睛睜大、東張西望、擦汗、深呼吸、動作匆忙、頻繁講電話、邊使用手機邊操作機台等代表緊張的微表情和肢體語言;語音辨識模組148對使用者之影音中之聲音進行語音辨識,分析影音中是否包含至少一受詐騙相關字眼或指示操作字眼,例如解除設定、分期付款等;警示模組16電性連接分析模組14,用以發出警示通知,例如當分析模組14之判斷結果為複數不同帳號之提款交易掃描到相同指紋時,代表有詐騙車手在用多張不同金融卡提款,則發出一第一警示通知,當分析模組14判斷使用者之臉部影像或肢體動作符合受詐騙行為特徵時,發出一第二警示通知,告知金融機構人員此使用者疑似被詐騙,將進而進行詐騙相關宣導、提醒使用者及櫃檯人員等措施,以拖延取款及匯款時間,或立即通知相關單位協助處理,當分析模組14分析出影音中包含受詐騙相關字眼或指示操作字眼時,發出一第三警示通知。Please refer to FIG. 1 , which is a block diagram of the first embodiment of the financial transaction fraud detection and prevention system of the present invention. The present invention includes a touch panel 10 , an image capture device 12 , an analysis module 14 and a warning The module 16, wherein the touch panel 10 is used for a user to input a transaction password for a cash withdrawal transaction. Generally speaking, the cash withdrawal transaction includes cash withdrawal at the counter and cash withdrawal through an ATM. If the cash withdrawal is at the counter The input transaction password is the deposit book password or the password set by other customers. If the ATM is used to withdraw money, the financial card password is input. The touch panel 10 further includes a fingerprint scanning module 102. When the user's finger presses When the transaction password is input on the touch panel, the fingerprint scanning module 102 scans the finger and obtains a fingerprint; the image capture device 12 is used to capture the user's video, including facial images, body movements and voices; the analysis module 14 is electrically connected to the touch panel 10 and the image capture device 12, the analysis module 14 can be set in the back-end server (not shown in the figure) of the financial institution, and includes a fingerprint comparison module 142, an image The analysis module 144 and a voice recognition module 148, the fingerprint comparison module 142 determines whether the fingerprints scanned by the fingerprint scanning module 102 are the same when there are multiple withdrawal transactions of different accounts, and the image analysis module 144 determines whether to use Whether the person’s facial image and body movements conform to at least one of the characteristics of the fraudulent behavior, such as frowning, wide-eyed, looking around, wiping sweat, taking a deep breath, acting in a hurry, talking on the phone frequently, operating the machine while using a mobile phone, etc. micro-expressions and body language; the voice recognition module 148 performs voice recognition on the voice of the user's audio and video, and analyzes whether the audio and video contains at least one word related to fraud or instructed operation words, such as canceling settings, installment payment, etc.; warning module The group 16 is electrically connected to the analysis module 14 for issuing a warning notice. For example, when the analysis module 14 determines that the same fingerprint is scanned for the withdrawal transaction of multiple different accounts, it means that a fraudulent driver is using multiple different financial cards When withdrawing money, a first warning notification will be issued. When the analysis module 14 determines that the user's facial image or body movements conform to the characteristics of the fraudulent behavior, a second warning notification will be issued to inform the financial institution personnel that the user is suspected of being defrauded. , will then carry out fraud-related publicity, remind users and counter staff and other measures to delay the withdrawal and remittance time, or immediately notify relevant units to assist in processing, when the analysis module 14 analyzes that the video contains fraud-related words or instructions to operate When the word is displayed, a third warning notice is issued.

第2圖為本發明金融交易詐騙偵測防範系統第二實施例之方塊圖,本發明之金融交易詐騙偵測防範系統更進一步可在觸控式面板10中設置一脈搏偵測模組104,以從使用者按壓觸控式面板10之手指上偵測一脈搏頻率,因為從脈搏頻率可以推斷使用者的心理狀態是否緊張,緊張時心跳會加快,因此在分析模組14中更包括一脈搏判斷模組146,判斷使用者的脈搏頻率是否超過一預設值,舉例而言,若每分鐘脈搏頻率大於100下,則此使用者很可能就是詐騙份子,或是被詐騙的受害人,分析模組14要求警示模組16發出一第四警示通知給金融機構人員。FIG. 2 is a block diagram of the second embodiment of the financial transaction fraud detection and prevention system of the present invention. The financial transaction fraud detection and prevention system of the present invention can further be provided with a pulse detection module 104 in the touch panel 10 . A pulse rate can be detected from the user's finger pressing the touch panel 10, because from the pulse rate, it can be inferred whether the user's psychological state is tense, and the heart rate will increase when tense, so the analysis module 14 further includes a pulse rate The determination module 146 determines whether the user's pulse rate exceeds a preset value. For example, if the pulse rate per minute is greater than 100 beats, the user is likely to be a fraudster or a victim of fraud. Analyze Module 14 requests alert module 16 to issue a fourth alert notification to financial institution personnel.

此外,本發明更包括一體溫感測器13,其可設置在影像擷取裝置12上或是獨立設置,瞄準使用者的方向偵測使用者的體溫,並在分析模組14中設置一體溫判斷模組149,以判斷體溫感測器13所偵測到之體溫是否高於一預設體溫,此預設體溫為一般人在正常狀態下的體溫,例如攝氏36~37.5度,由於人在緊張的時候體溫會升高,或是在使用手機的時候耳朵溫度也會因手機產生的熱能而升高,或是體溫感測器13可能偵測到有溫度高的物體(如手機)放置於耳朵旁,因此,若體溫判斷模組149判斷偵測到的體溫高於預設體溫,代表有受詐騙者或詐騙車手正在緊張地操作自動櫃員機或臨櫃提款,則警示模組16發出一第五警示通知。In addition, the present invention further includes a body temperature sensor 13 , which can be installed on the image capture device 12 or can be installed independently, aiming at the direction of the user to detect the body temperature of the user, and setting a body temperature in the analysis module 14 The determination module 149 is used to determine whether the body temperature detected by the body temperature sensor 13 is higher than a predetermined body temperature, and the predetermined body temperature is the body temperature of ordinary people under normal conditions, such as 36-37.5 degrees Celsius, because people are nervous When using a mobile phone, the body temperature will increase, or the ear temperature will also increase due to the heat generated by the mobile phone when using the mobile phone, or the body temperature sensor 13 may detect that a high temperature object (such as a mobile phone) is placed on the ear Therefore, if the body temperature judging module 149 judges that the detected body temperature is higher than the preset body temperature, it means that a fraudster or a fraudulent driver is nervously operating the ATM or withdrawing money at the counter, the warning module 16 will issue a first Five warning notices.

本發明更包括一儲存模組18,其電性連接觸控式面板10、影像擷取裝置12及分析模組14,用以暫存指紋及影音,若使用者不是連續提款,同樣可藉由儲存模組18中暫存之指紋判斷其是否有提領過不同帳戶,或是依據暫存的影音加強判斷使用者是否為詐騙車手的可能性。The present invention further includes a storage module 18, which is electrically connected to the touch panel 10, the image capture device 12 and the analysis module 14 for temporarily storing fingerprints and video and audio. Whether the user has withdrawn from different accounts is determined from the fingerprints temporarily stored in the storage module 18, or whether the user is a fraudulent driver is determined based on the temporarily stored video and audio.

接著請參考第3圖,其為本發明金融交易詐騙偵測防範方法第一實施例之流程圖。首先步驟S10中,使用者於一觸控式面板上輸入提款交易之一交易密碼;步驟S12中,當使用者之手指按壓觸控式面板時,觸控式面板中之指紋掃描模組掃描手指並得到一指紋,及影像擷取裝置擷取該使用者之影音,此影音包括使用者之臉部影像及肢體動作;接著於步驟S14中利用分析模組中之影像分析模組判斷該使用者之該臉部影像及該肢體動作是否符合至少一受詐騙行為特徵,若是,代表使用者可能被詐騙,則於步驟S16發出一第二警示通知給金融機構人員,以阻止使用者繼續進行提款或轉帳交易;若否,則繼續步驟S18,利用語音辨識模組對影音中之聲音部分進行語音辨識,分析該影音中是否包含至少一受詐騙相關字眼或指示操作字眼,若是,代表使用者可能是被詐騙的受害者,於步驟S20中發出一第三警示通知;若否,再繼續步驟S22利用分析模組中之指紋比對模組判斷是否為複數不同帳號之提款交易但掃描到相同指紋,若是,則於步驟S24中發出一第一警示通知給金融機構人員,告知可能是詐騙車手出沒,反之,若否,則使用者可繼續交易,提領現金或轉帳,如步驟S26所述。Next, please refer to FIG. 3 , which is a flow chart of the first embodiment of the method for detecting and preventing financial transaction fraud according to the present invention. First, in step S10, the user inputs a transaction password for a withdrawal transaction on a touch panel; in step S12, when the user's finger presses the touch panel, the fingerprint scanning module in the touch panel scans Finger and obtain a fingerprint, and the image capture device captures the user's video, the video includes the user's face image and body movements; then in step S14, the image analysis module in the analysis module is used to determine the usage Whether the facial image and the body movement of the user conform to at least one characteristic of fraudulent behavior, and if so, it means that the user may be defrauded, then a second warning notification is sent to the financial institution personnel in step S16 to prevent the user from continuing to withdraw. If not, proceed to step S18, use the speech recognition module to perform speech recognition on the sound part of the video and audio, and analyze whether the audio and video contains at least one word related to fraud or instruction operation words, if yes, it represents the user It may be the victim who has been defrauded, and a third warning notice is issued in step S20; if not, continue to step S22 and use the fingerprint matching module in the analysis module to determine whether it is a withdrawal transaction of multiple different accounts but scans If the fingerprints are the same, if so, a first warning notification will be sent to the financial institution personnel in step S24, informing that it may be a fraudulent driver. On the contrary, if not, the user can continue the transaction, withdraw cash or transfer funds, as shown in step S26 described.

第4圖為本發明金融交易詐騙偵測防範方法第二實施例之流程圖。步驟S30中,使用者於一觸控式面板上輸入提款交易之一交易密碼;步驟S32中,當使用者之手指按壓觸控式面板時,觸控式面板中之指紋掃描模組掃描手指並得到一指紋,及影像擷取裝置擷取該使用者之影音,此影音包括使用者之臉部影像及肢體動作;接著於步驟S34中判斷使用者之脈搏頻率是否達到一預設值,若是,則於步驟S36發出一第四警示通知給金融機構人員,告知此人為緊張狀態,可能是詐騙車手或詐騙受害人。若脈搏正常,則再於步驟S38偵測使用者的體溫是否超過一預設體溫,若是,則代表使用者正處於緊張狀態,可能是受詐騙的人,因此步驟S40發出一第五警示通知,若否,則接著於步驟S42中利用分析模組中之影像分析模組判斷該使用者之該臉部影像及該肢體動作是否符合至少一受詐騙行為特徵,若是,代表使用者可能被詐騙,則於步驟S44發出一第二警示通知給金融機構人員,以阻止使用者繼續進行提款或轉帳交易;若否,則繼續步驟S46,利用語音辨識判斷使用者在提款時發出的聲音是否包含受詐騙相關字眼或指示操作字眼,前者代表使用者可能為受詐騙者,後者則代表使用者可能為詐騙車手,因此於步驟S48會發出一第三警示通知;若語音辨識結果正常,則步驟S50中,再利用分析模組中之指紋比對模組判斷是否為複數不同帳號之提款交易但掃描到相同指紋,若是,則於步驟S52中發出一第一警示通知給金融機構人員,告知可能是詐騙車手出沒,反之,若否,則使用者可繼續交易,提領現金或轉帳,如步驟S54所述。FIG. 4 is a flow chart of the second embodiment of the method for detecting and preventing financial transaction fraud according to the present invention. In step S30, the user inputs a transaction password for the withdrawal transaction on a touch panel; in step S32, when the user's finger presses the touch panel, the fingerprint scanning module in the touch panel scans the finger A fingerprint is obtained, and the image capture device captures the user's video, which includes the user's facial image and body movements; then in step S34, it is determined whether the user's pulse rate has reached a preset value, and if so , then in step S36, a fourth warning notification is issued to the financial institution personnel, informing the person that the person is in a state of tension and may be a fraud driver or a fraud victim. If the pulse is normal, then step S38 detects whether the user's body temperature exceeds a preset body temperature. If so, it means that the user is in a state of tension and may be a person who has been defrauded. Therefore, step S40 issues a fifth warning notification. If not, then in step S42, the image analysis module in the analysis module is used to determine whether the facial image and the body movements of the user conform to at least one characteristic of fraudulent behavior. If so, it means that the user may be defrauded. Then, in step S44, a second warning notification is sent to the financial institution personnel to prevent the user from continuing to withdraw or transfer funds; Fraud-related words or instruction operation words, the former means that the user may be a defrauded person, and the latter means that the user may be a fraudulent driver, so a third warning notification will be issued in step S48; if the voice recognition result is normal, then step S50 In the process, the fingerprint comparison module in the analysis module is used to determine whether it is a withdrawal transaction of a plurality of different accounts but the same fingerprint is scanned. It is a fraudulent driver, otherwise, if not, the user can continue the transaction, withdraw cash or transfer money, as described in step S54.

舉例而言,若有一使用者在同一間分行的第一台自動櫃員機提款,指紋被暫存在儲存模組中,接著使用者更換其他台自動櫃員機,並使用了多張不同金融卡提款或轉帳,由於所有自動櫃員機的觸控式面板皆連接後端伺服器的儲存模組和分析模組,因此即使使用者更換機台,且沒有連續操作,分析模組仍然可分析出有多筆不同帳號的提款或轉帳交易是相同指紋的人在操作,進而發現詐騙車手,阻止他繼續進行不法行為。For example, if a user withdraws money at the first ATM in the same branch, the fingerprint is temporarily stored in the storage module, and then the user switches to other ATMs and uses multiple different debit cards to withdraw money or For money transfer, since the touch panel of all ATMs is connected to the storage module and analysis module of the back-end server, even if the user changes the machine without continuous operation, the analysis module can still analyze multiple different transactions. Withdrawals or transfers from accounts are performed by people with the same fingerprints, which in turn detect the fraudulent driver and prevent him from continuing his wrongdoing.

再舉例而言,若使用者在提款時不但脈搏頻率快,且臉部表情緊張、有手足無措的肢體表現,甚至還搭配了體溫升高的現象,則代表他極有可能被詐騙要轉帳給詐騙份子,則分析模組還可在其轉帳出去之前阻止其繼續進行交易。For another example, if the user not only has a fast pulse rate when withdrawing money, but also has a tense facial expression, a physical expression of bewilderment, and even a rise in body temperature, it means that he is very likely to be deceived to transfer money to the bank. fraudsters, the analysis module can also prevent them from continuing to trade before they are transferred out.

本發明更可將上述偵測、分析資料套入公式,例如總判斷分數L分為7項評分標準,包含行為a、表情b、心跳c、指紋d、體溫e、詐騙字眼f及欲領取金額g,並在每個評分標準加上權重M,各權重相加為1,即可算出此操作人受詐騙之分數,如下式(1): L = M1a+ M2b+ M3c+ M4d+ M5e+ M6f+ M7g 其中,M1+ M2+ M3+ M4+ M5+ M6+ M7 = 1,0 < M1 < 1    (1) 其中,各標準均有細項,例如行為a再分為講電話a1、深呼吸a2、擦汗a3、與他人說話a4等固定數量之參數,根據不同評分標準設定不同數量之參數,每個參數皆被偵測到評分標準分數即為100分,如下式(2): 0 ≦ a = (a1)+(a2)+(a3)+(a4) ≦ 100      (2)The present invention can also incorporate the above detection and analysis data into formulas, for example, the total judgment score L is divided into 7 scoring criteria, including behavior a, expression b, heartbeat c, fingerprint d, body temperature e, fraudulent word f and the amount to be claimed g, and add a weight M to each scoring standard, and the sum of the weights is 1, and the fraud score of the operator can be calculated, as shown in the following formula (1): L = M1a+ M2b+ M3c+ M4d+ M5e+ M6f+ M7g Among them, M1+ M2+ M3+ M4+ M5+ M6+ M7 = 1, 0 < M1 < 1 (1) Among them, each standard has detailed items. For example, behavior a is subdivided into a fixed number of parameters such as talking on the phone a1, taking a deep breath a2, wiping sweat a3, and talking to others a4. According to different scoring standards, different numbers of parameters are set. The detected scoring standard score is 100 points, as shown in the following formula (2): 0 ≦ a = (a1)+(a2)+(a3)+(a4) ≦ 100 (2)

再由判斷分數L導入警示級距表,根據不同級距給予不同的警示措施,例如進行詐騙影片相關宣導、行員加強關心、操作畫面提示按鈕確認鍵或立即通知相關單位協助處理等。Then, the judgment score L is imported into the warning level table, and different warning measures are given according to different levels, such as promoting fraudulent videos, enhancing the attention of the staff, operating the screen prompt button to confirm, or immediately notifying the relevant units to assist in processing, etc.

綜上所述,本發明之金融交易詐騙偵測防範系統及其方法係擷取使用者的指紋,以判斷該使用者是否進行多筆不同帳號之提款,可早期發現詐騙車手,阻止犯罪繼續發生。此外,本發明擷取使用者之交易影音,分析判斷使用者之臉部表情、肢體動作是否符合多項受詐騙常見行為特徵,結合語音辨識判斷使用者是否有說出受詐騙相關字眼,若是,則可阻止受害人繼續被詐騙轉帳出去,反之還可加強辨識是否為同一人不斷操作交易。再者,本發明在觸控式面板上更擷取使用者的脈搏頻率,及設有一體溫感測器以偵測使用者的體溫,二者皆可判斷使用者的緊張程度,結合上述指紋辨識、影像辨識、語音辨識等,極大機率可判斷出使用者受詐騙或是詐騙車手,以減少不法交易的發生率。To sum up, the financial transaction fraud detection and prevention system and method of the present invention captures the fingerprints of the user to determine whether the user has made multiple withdrawals from different accounts, so that fraudsters can be detected early and the crime can be prevented from continuing. occur. In addition, the present invention captures the user's transaction audio and video, analyzes and determines whether the user's facial expressions and body movements conform to a number of common behavior characteristics of being defrauded, and combines voice recognition to determine whether the user has spoken words related to being defrauded, and if so, then It can prevent the victim from being fraudulently transferred out, and conversely, it can strengthen the identification of whether the same person is constantly operating the transaction. Furthermore, the present invention captures the user's pulse rate on the touch panel, and provides a body temperature sensor to detect the user's body temperature, both of which can determine the user's nervousness, combined with the above fingerprint recognition. , image recognition, voice recognition, etc., with a high probability to determine whether the user has been defrauded or defrauded the driver, so as to reduce the incidence of illegal transactions.

唯以上所述者,僅為本發明之較佳實施例而已,並非用來限定本發明實施之範圍。故即凡依本發明申請範圍所述之特徵及精神所為之均等變化或修飾,均應包括於本發明之申請專利範圍內。Only the above descriptions are only preferred embodiments of the present invention, and are not intended to limit the scope of the present invention. Therefore, all equivalent changes or modifications made according to the features and spirits described in the scope of the application of the present invention shall be included in the scope of the application for patent of the present invention.

10:觸控式面板 102:指紋掃描模組 104:脈搏偵測模組 12:影像擷取裝置 13:體溫感測器 14:分析模組 142:指紋比對模組 144:影像分析模組 146:脈搏判斷模組 148:語音辨識模組 149:體溫判斷模組 16:警示模組 18:儲存模組10: Touch panel 102: Fingerprint Scanning Module 104: Pulse detection module 12: Image capture device 13: Body temperature sensor 14: Analysis module 142: Fingerprint comparison module 144: Image Analysis Module 146: Pulse judgment module 148: Speech recognition module 149: Body temperature judgment module 16: Warning module 18: Storage Module

第1圖為本發明金融交易詐騙偵測防範系統第一實施例之方塊圖。 第2圖為本發明金融交易詐騙偵測防範系統第二一實施例之方塊圖。 第3圖為本發明金融交易詐騙偵測防範方法第一實施例之流程圖。 第4圖為本發明金融交易詐騙偵測防範方法第二實施例之流程圖。FIG. 1 is a block diagram of the first embodiment of the financial transaction fraud detection and prevention system of the present invention. FIG. 2 is a block diagram of the second first embodiment of the financial transaction fraud detection and prevention system of the present invention. FIG. 3 is a flow chart of the first embodiment of the method for detecting and preventing financial transaction fraud according to the present invention. FIG. 4 is a flow chart of the second embodiment of the method for detecting and preventing financial transaction fraud according to the present invention.

10:觸控式面板 10: Touch panel

102:指紋掃描模組 102: Fingerprint Scanning Module

12:影像擷取裝置 12: Image capture device

14:分析模組 14: Analysis module

142:指紋比對模組 142: Fingerprint comparison module

144:影像分析模組 144: Image Analysis Module

148:語音辨識模組 148: Speech recognition module

16:警示模組 16: Warning module

Claims (10)

一種金融交易詐騙偵測防範系統,包括: 一觸控式面板,以供一使用者輸入提款交易之一交易密碼,該觸控式面板中更包括一指紋掃描模組,於該使用者之手指按壓該觸控式面板時掃描該手指並得到一指紋; 一影像擷取裝置,擷取該使用者之影音,包括臉部影像、肢體動作及聲音; 一分析模組,與該觸控式面板、該影像擷取裝置電性連接,包括: 一指紋比對模組,判斷當有複數不同帳號之提款交易時,該指紋掃描模組所掃描之指紋是否相同; 一影像分析模組,判斷該使用者之該臉部影像及該肢體動作是否符合至少一受詐騙行為特徵; 一語音辨識模組,對該使用者之影音中之聲音進行語音辨識,分析該影音中是否包含至少一受詐騙相關字眼或指示操作字眼;以及 一警示模組,電性連接該分析模組,當該分析模組之判斷結果為複數不同帳號之提款交易掃描到相同指紋時,發出一第一警示通知,及當該分析模組判斷該使用者之該臉部影像或該肢體動作符合該受詐騙行為特徵時,發出一第二警示通知,及當該語音辨識模組分析出該影音中包含該受詐騙相關字眼或指示操作字眼時,發出一第三警示通知。A financial transaction fraud detection and prevention system, comprising: a touch panel for a user to input a transaction password for a withdrawal transaction, the touch panel further includes a fingerprint scanning module, which scans the finger when the user's finger presses the touch panel and get a fingerprint; an image capture device to capture the video and audio of the user, including facial images, body movements and voices; An analysis module, electrically connected to the touch panel and the image capture device, includes: A fingerprint comparison module to determine whether the fingerprints scanned by the fingerprint scanning module are the same when there are multiple withdrawal transactions from different accounts; an image analysis module to determine whether the facial image and the body movements of the user conform to at least one characteristic of fraudulent behavior; a voice recognition module, which performs voice recognition on the user's voice in the audio and video, and analyzes whether the audio and video contains at least one fraudulent-related word or instruction word; and a warning module, electrically connected to the analysis module, when the analysis module determines that the same fingerprint is scanned for withdrawal transactions of a plurality of different accounts, a first warning notification is issued, and when the analysis module determines that the When the facial image or the body movement of the user matches the characteristics of the fraudulent behavior, a second warning notification is issued, and when the voice recognition module analyzes that the video and audio contains the fraudulent related words or instruction operation words, A third warning notice is issued. 如請求項1所述之金融交易詐騙偵測防範系統,其中該觸控式面板中更包括一脈搏偵測模組,以從該使用者按壓該觸控式面板之該手指上偵測一脈搏頻率,該分析模組中更包括一脈搏判斷模組,判斷該脈搏頻率是否超過一預設值,若超過則要求該警示模組發出一第四警示通知,該預設值為每分鐘脈搏頻率大於100下。The financial transaction fraud detection and prevention system as claimed in claim 1, wherein the touch panel further includes a pulse detection module for detecting a pulse from the finger of the user pressing the touch panel frequency, the analysis module further includes a pulse judging module to determine whether the pulse frequency exceeds a preset value, and if it exceeds, the warning module is required to issue a fourth warning notification, and the preset value is the pulse rate per minute more than 100 times. 如請求項1所述之金融交易詐騙偵測防範系統,其中該受詐騙行為特徵包括眉頭緊皺、眼睛睜大、東張西望、擦汗、深呼吸、動作匆忙、頻繁講電話、邊使用手機邊操作機台等。The financial transaction fraud detection and prevention system as claimed in claim 1, wherein the characteristics of the fraudulent behavior include frowning, wide-eyed, looking around, wiping sweat, taking a deep breath, acting in a hurry, talking on the phone frequently, using a mobile phone while operating a machine Taiwan and so on. 如請求項1所述之金融交易詐騙偵測防範系統,更包括一體溫感測器,偵測該使用者之體溫,而該分析模組中更包括一體溫判斷模組,以判斷該體溫感測器所偵測到之體溫是否高於一預設體溫,該預設體溫為一般人在正常狀態下的體溫,若是,則該警示模組發出一第五警示通知,且該體溫感測器更偵測該使用者之耳朵溫度,以供該分析模組判斷是否有使用手機產生的熱能。The financial transaction fraud detection and prevention system as described in claim 1 further includes a body temperature sensor to detect the user's body temperature, and the analysis module further includes a body temperature judgment module to judge the body temperature Whether the body temperature detected by the detector is higher than a preset body temperature, the preset body temperature is the body temperature of ordinary people under normal conditions, if so, the warning module sends a fifth warning notification, and the body temperature sensor updates The ear temperature of the user is detected, so that the analysis module can determine whether there is heat energy generated by using the mobile phone. 如請求項1所述之金融交易詐騙偵測防範系統,更包括一儲存模組,電性連接該觸控式面板、該影像擷取裝置及該分析模組,暫存該指紋及該影音。The financial transaction fraud detection and prevention system as claimed in claim 1 further includes a storage module electrically connected to the touch panel, the image capture device and the analysis module to temporarily store the fingerprint and the video. 一種金融交易詐騙偵測防範方法,包括: 一使用者於一觸控式面板上輸入提款交易之一交易密碼; 於該使用者之手指按壓該觸控式面板時,該觸控式面板中之一指紋掃描模組掃描該手指並得到一指紋,及一影像擷取裝置擷取該使用者之影音,包括該使用者之臉部影像、肢體動作及聲音; 利用一分析模組判斷當有複數不同帳號之提款交易時,該指紋掃描模組所掃描之指紋是否相同,並依據該影音判斷該使用者之該臉部影像及該肢體動作是否符合至少一受詐騙行為特徵,及依據該影音中之聲音進行語音辨識,分析該影音中是否包含至少一受詐騙相關字眼或指示操作字眼;以及 當該分析模組之判斷結果為複數不同帳號之提款交易掃描到相同指紋時,利用一警示模組發出一第一警示通知,及當該分析模組判斷該使用者之該臉部影像或該肢體動作符合該受詐騙行為特徵時,該警示模組發出一第二警示通知,及當該語音辨識模組分析出該影音中包含該受詐騙相關字眼或指示操作字眼時,發出一第三警示通知。A financial transaction fraud detection and prevention method, comprising: A user inputs a transaction password for the withdrawal transaction on a touch panel; When the user's finger presses the touch panel, a fingerprint scanning module in the touch panel scans the finger and obtains a fingerprint, and an image capture device captures the user's video, including the User's facial images, body movements and voices; An analysis module is used to determine whether the fingerprints scanned by the fingerprint scanning module are the same when there are multiple withdrawal transactions from different accounts, and based on the video and audio to determine whether the user's facial image and the body movements conform to at least one of The characteristics of the fraudulent behavior, and perform speech recognition according to the voice in the video to analyze whether the video contains at least one fraudulent-related word or instruction word; and When the determination result of the analysis module is that the same fingerprints are scanned in the withdrawal transactions of a plurality of different accounts, a warning module is used to issue a first warning notification, and when the analysis module determines that the user's face image or When the physical action conforms to the characteristics of the fraudulent behavior, the warning module sends a second warning notice, and when the voice recognition module analyzes that the video and audio contains the fraudulent-related words or instruction words, it sends a third warning Alert notification. 如請求項6所述之金融交易詐騙偵測防範方法,其中該觸控式面板中更包括一脈搏偵測模組,以從該使用者按壓該觸控式面板之該手指上偵測一脈搏頻率,利用該分析模組判斷該脈搏頻率是否超過一預設值,若超過則要求該警示模組發出一第四警示通知,且該預設值為每分鐘脈搏頻率大於100下。The method for detecting and preventing financial transaction fraud according to claim 6, wherein the touch panel further includes a pulse detection module for detecting a pulse from the finger of the user pressing the touch panel frequency, the analysis module is used to determine whether the pulse rate exceeds a preset value, and if it exceeds, the warning module is required to issue a fourth alarm notification, and the preset value of the pulse rate per minute is greater than 100 beats per minute. 如請求項6所述之金融交易詐騙偵測防範方法,其中該受詐騙行為特徵包括眉頭緊皺、眼睛睜大、東張西望、擦汗、深呼吸、動作匆忙、頻繁講電話、邊使用手機邊操作機台等。The method for detecting and preventing financial transaction fraud according to claim 6, wherein the characteristics of the fraudulent behavior include frowning, wide-eyed, looking around, wiping sweat, taking a deep breath, acting in a hurry, talking on the phone frequently, using a mobile phone while operating a machine Taiwan and so on. 如請求項6所述之金融交易詐騙偵測防範方法,更利用一體溫感測器偵測該使用者之體溫,而該分析模組中更包括一體溫判斷模組,以判斷該體溫感測器所偵測到之體溫是否高於一預設體溫,該預設體溫為一般人在正常狀態下的體溫,若是,則該警示模組發出一第五警示通知,該體溫感測器更偵測該使用者之耳朵溫度,以供該分析模組判斷是否有使用手機產生的熱能。The method for detecting and preventing financial transaction fraud according to claim 6, further utilizes a body temperature sensor to detect the body temperature of the user, and the analysis module further includes a body temperature judgment module to judge the body temperature sensing Whether the body temperature detected by the device is higher than a preset body temperature, the preset body temperature is the body temperature of ordinary people under normal conditions, if so, the warning module sends a fifth warning notification, and the body temperature sensor further detects The ear temperature of the user is used by the analysis module to determine whether there is thermal energy generated by using the mobile phone. 如請求項6所述之金融交易詐騙偵測防範方法,更包括一儲存模組,電性連接該觸控式面板、該影像擷取裝置及該分析模組,暫存該指紋及該影音。The method for detecting and preventing financial transaction fraud according to claim 6, further comprising a storage module electrically connected to the touch panel, the image capture device and the analysis module to temporarily store the fingerprint and the video.
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