TWI716020B - Smart food serving system - Google Patents
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本發明是有關於一種供餐系統,且特別是有關於一種具備迴轉輸送帶的智慧供餐系統。The present invention relates to a catering system, and particularly relates to an intelligent catering system with a rotary conveyor belt.
伴隨著現代人外食的頻率大幅增加,各式餐廳的口味與服務方式也越來越豐富與多變,而迴轉壽司餐廳即為一種相當受到歡迎的餐廳類型。目前的迴轉壽司餐廳的一般供餐方式是,由工作人員將製作完成的餐點置放於迴轉輸送帶上,並將顧客的位置設置於迴轉輸送帶旁邊。於是,這些餐點將隨著迴轉輸送帶的運行而通過顧客的面前,好讓顧客自迴轉輸送帶上取下中意的餐點進行享用。With the rapid increase in the frequency of modern people eating out, the tastes and service methods of various restaurants have become more and more varied and varied, and the conveyor belt sushi restaurant is a very popular restaurant type. At present, the general way of serving food in conveyor belt sushi restaurants is that the staff put the finished meal on the conveyor belt and set the position of the customer next to the conveyor belt. As a result, these meals will pass in front of the customers along with the operation of the revolving conveyor belt, so that the customers can remove their favorite meals from the revolving conveyor belt for enjoyment.
對於迴轉壽司餐廳的此種供餐方式而言,迴轉輸送帶上餐點的豐富度與新鮮度是非常重要的課題。若餐點長時間未被顧客取走,食物長時間暴露於常溫空氣將導致餐點的新鮮度大打折扣。此外,若迴轉輸送帶上供應的餐點發生種類不足或缺少熱門品項的現象,顧客的滿意度都將大幅降低。目前迴轉壽司餐廳是由經驗豐富的工作人員來自行判斷應該補上何種餐點品項以及該補上多少量。然而,影響顧客實際取用數量的因素有太多,即便是經驗豐富的工作人員也有可能發生判斷失準的情況。倘若工作人員補上的餐點與現場顧客想吃的餐點品項不符或補上的餐點數量依然不足的話,不僅會導致顧客需要花更長的時間等待,也可能基於新鮮度的控管致使餐點的報廢量上升。此外,如何讓工作人員的上菜效率提高也是值得關注的問題,因為工作人員的上菜效率也將直接影響顧客滿意度與餐廳營運成本。由此可知,利用迴轉輸送帶的供餐方式依然面臨不少可以改進的問題。The richness and freshness of the food on the conveyor belt is a very important topic for this kind of food serving method of the conveyor belt sushi restaurant. If the meal is not taken by the customer for a long time, the food will be exposed to room temperature air for a long time, which will greatly reduce the freshness of the meal. In addition, if there are insufficient types of meals or lack of popular items on the revolving conveyor belt, customer satisfaction will be greatly reduced. At present, the conveyor belt sushi restaurant is made up of experienced staff to determine which meal items should be supplemented and how much should be supplemented. However, there are too many factors that affect the actual number of customers, and even experienced staff may have inaccurate judgments. If the food supplemented by the staff does not match the items that the customers want to eat or the number of supplemented meals is still insufficient, it will not only cause customers to wait longer, but also may be based on freshness control As a result, the amount of food scraps increased. In addition, how to improve the serving efficiency of the staff is also an issue worthy of attention, because the serving efficiency of the staff will also directly affect customer satisfaction and restaurant operating costs. It can be seen that the way of feeding meals using the rotary conveyor belt still faces many problems that can be improved.
有鑑於此,本發明提供一種智慧供餐系統,其可有效率地確保迴轉輸送帶上餐點的豐富度與新鮮度。In view of this, the present invention provides a smart catering system, which can efficiently ensure the richness and freshness of the meals on the revolving conveyor belt.
本發明提出一種智慧供餐系統,其包括迴轉輸送帶、多個超高頻天線、多個讀取器,以及計算機裝置。所述迴轉輸送帶帶動多個餐點沿特定方向前進,其中所述餐點的多個食物容器各自包括記錄有識別序號的電子標籤。所述超高頻天線設置於迴轉輸送帶的一側或兩側,其中所述超高頻天線的感測範圍覆蓋整個迴轉輸送帶。所述讀取器分別耦接超高頻天線之部份,透過超高頻天線偵測迴轉輸送帶上所有食物容器的電子標籤。所述計算機裝置耦接所述讀取器,自所述讀取器收集迴轉輸送帶上方所有的電子標籤的識別序號。所述計算機裝置依據所收集的識別序號取得餐點的供餐狀態資訊,以依據餐點的供餐狀態資訊執行餐點控管操作。The present invention proposes a smart catering system, which includes a revolving conveyor belt, multiple UHF antennas, multiple readers, and a computer device. The revolving conveyor belt drives a plurality of meals to advance in a specific direction, wherein each of the plurality of food containers of the meals includes an electronic label with an identification number recorded. The UHF antenna is arranged on one or both sides of the revolving conveyor belt, wherein the sensing range of the UHF antenna covers the entire revolving conveyor belt. The readers are respectively coupled to parts of the UHF antenna, and detect the electronic tags of all food containers on the revolving conveyor belt through the UHF antenna. The computer device is coupled to the reader, and collects the identification numbers of all the electronic tags above the revolving conveyor belt from the reader. The computer device obtains meal serving state information according to the collected identification serial number, and executes meal control operations based on the meal serving state information.
在本發明的一實施例中,上述的超高頻天線包括呈現條狀的可撓性天線,並沿著迴轉輸送帶的封閉輸送路徑而設置。In an embodiment of the present invention, the above-mentioned UHF antenna includes a strip-shaped flexible antenna and is arranged along the closed conveying path of the revolving conveyor belt.
在本發明的一實施例中,上述的超高頻天線設置於迴轉輸送帶的下方。In an embodiment of the present invention, the above-mentioned UHF antenna is arranged under the revolving conveyor belt.
本發明的一實施例中,上述的超高頻天線包括第一超高頻天線與第二超高頻天線,且第一超高頻天線的射頻輸出功率相異於第二超高頻天線的射頻輸出功率。In an embodiment of the present invention, the aforementioned UHF antenna includes a first UHF antenna and a second UHF antenna, and the RF output power of the first UHF antenna is different from that of the second UHF antenna. RF output power.
本發明的一實施例中,上述的超高頻天線包括第一超高頻天線與第二超高頻天線,且第一超高頻天線的射頻輸出功率相同於第二超高頻天線的射頻輸出功率。In an embodiment of the present invention, the aforementioned UHF antenna includes a first UHF antenna and a second UHF antenna, and the RF output power of the first UHF antenna is the same as that of the second UHF antenna. Output Power.
本發明的一實施例中,上述的供餐狀態資訊包括所在位置資訊。所述超高頻天線的感測範圍分別覆蓋封閉輸送路徑的不同路徑區段,計算機裝置依據超高頻天線各自所感測之部份的識別序號而取得餐點於封閉輸送路徑上的所在路徑區段。In an embodiment of the present invention, the aforementioned meal serving status information includes location information. The sensing range of the UHF antenna respectively covers different path sections of the enclosed conveying path, and the computer device obtains the path area where the meal is located on the enclosed conveying path according to the identification number of each part sensed by the UHF antenna segment.
本發明的一實施例中,上述的供餐狀態資訊包括移動狀態。依據超高頻天線各自所感測之部份的識別序號,計算機裝置取得餐點經過不同路徑區段的移動狀態。In an embodiment of the present invention, the above-mentioned meal serving state information includes a moving state. According to the identification serial numbers of the parts sensed by the UHF antennas, the computer device obtains the movement status of the meal through different path sections.
本發明的一實施例中,依據上述的超高頻天線各自所感測之部份的識別序號與識別序號對應的多個餐點品項,計算機裝置確認餐點品項其中之一是否通過超高頻天線其中之一所對應的路徑區段。In an embodiment of the present invention, the computer device confirms whether one of the meal items passes the ultra-high frequency based on the identification serial numbers of the parts sensed by the UHF antennas and the plurality of meal items corresponding to the identification serial numbers. The path section corresponding to one of the frequency antennas.
本發明的一實施例中,上述的迴轉輸送帶行經出菜區。上述的超高頻天線包括位於出菜區的第一超高頻天線,當透過第一超高頻天線偵測到具有新識別序號的電子標籤時,計算機裝置將新識別序號與對應的餐點時效資訊記錄至儲存裝置,並配對新識別序號與餐點品項。In an embodiment of the present invention, the above-mentioned rotary conveyor belt passes through the vegetable discharge area. The above-mentioned UHF antenna includes a first UHF antenna located in the dish area. When an electronic tag with a new identification number is detected through the first UHF antenna, the computer device will associate the new identification number with the corresponding meal. The aging information is recorded to the storage device, and the new identification number is matched with the meal item.
本發明的一實施例中,上述的智慧供餐系統更包括一使用者輸入介面裝置。所述使用者輸入介面裝置耦接計算機裝置,使用者輸入介面裝置接收人員操作,而與新識別序號配對的餐點品項是響應於人員操作而決定。In an embodiment of the present invention, the above-mentioned smart meal serving system further includes a user input interface device. The user input interface device is coupled to the computer device, and the user input interface device receives human operations, and the meal item paired with the new identification serial number is determined in response to the human operation.
本發明的一實施例中,上述的智慧供餐系統更包括設置於出菜區的影像擷取裝置。所述影像擷取裝置耦接計算機裝置,計算機裝置對影像擷取裝置所擷取之影像進行影像辨識,以決定與新識別序號配對的餐點品項。In an embodiment of the present invention, the above-mentioned smart meal serving system further includes an image capturing device disposed in the dish area. The image capturing device is coupled to the computer device, and the computer device performs image recognition on the image captured by the image capturing device to determine the meal item paired with the new identification serial number.
本發明的一實施例中,上述的智慧供餐系統更包括耦接計算機裝置的撤盤裝置,而所述撤盤裝置設置於迴轉輸送帶的旁邊。上述的超高頻天線包括設置於撤盤區的第二超高頻天線,透過第二高頻天線的感測,計算機裝置依些識別序號與對應的餐點時效資訊判斷進入撤盤區的餐點其中之一是否需要自迴轉輸送帶上移出。若是,計算機裝置觸發撤盤裝置將進入撤盤區的餐點其中之一撤離迴轉輸送帶。In an embodiment of the present invention, the above-mentioned smart meal serving system further includes a tray withdrawal device coupled to the computer device, and the tray withdrawal device is arranged beside the revolving conveyor belt. The above-mentioned UHF antenna includes a second UHF antenna arranged in the withdrawal area. Through the sensing of the second high frequency antenna, the computer device judges the meal that has entered the withdrawal area according to the identification number and corresponding meal time information. Check whether one of them needs to be removed from the revolving conveyor belt. If so, the computer device triggers the tray withdrawal device to evacuate one of the meals in the tray withdrawal area from the revolving conveyor belt.
本發明的一實施例中,上述的計算機裝置依據讀取器所回報的識別序號統計多個餐點品項的當前剩餘數量,並依據當前剩餘數量與建議數量取得補餐數量,並透過使用者介面裝置提示補餐數量。In an embodiment of the present invention, the above-mentioned computer device counts the current remaining quantity of a plurality of meal items according to the identification serial number reported by the reader, and obtains the supplementary quantity according to the current remaining quantity and the recommended quantity, and obtains the quantity of the supplement through the user The interface device prompts the number of supplements.
本發明的一實施例中,上述的計算機裝置依據歷史統計資訊、人流資訊、迴轉輸送帶的長度、供應時段、天氣資訊、店舖所在區域其中之至少一預估建議數量。In an embodiment of the present invention, the aforementioned computer device estimates the suggested quantity based on at least one of historical statistical information, people flow information, length of the revolving conveyor belt, supply period, weather information, and the area where the store is located.
本發明的一實施例中,上述的歷史統計資訊包括各餐點品項的歷史出餐數量、歷史食用數量,以及歷史報廢數量。In an embodiment of the present invention, the aforementioned historical statistical information includes the historical meal quantity, historical consumption quantity, and historical scrap quantity of each meal item.
本發明的一實施例中,上述的讀取器於不同特定時間點回報的識別序號分別形成多筆序列清單。所述計算機裝置藉由比較序列清單而判斷餐點是否自迴轉輸送帶上被取下,並據以累計多個餐點品項的累積食用數量,從而統計出歷史食用數量。In an embodiment of the present invention, the identification serial numbers reported by the reader at different specific time points respectively form multiple sequence lists. The computer device judges whether the meal has been removed from the revolving conveyor belt by comparing the sequence list, and accumulates the cumulative consumption of a plurality of meal items based on this, so as to count the historical consumption.
本發明的一實施例中,當上述的計算機裝置觸發撤盤裝置撤離進入撤餐區的餐點其中之一,計算機裝置累計餐點品項的累積報廢數量,從而統計出歷史報廢數量。In an embodiment of the present invention, when the aforementioned computer device triggers the withdrawal device to evacuate one of the meals that enter the withdrawal area, the computer device accumulates the cumulative scrap quantity of meal items, thereby calculating the historical scrap quantity.
基於上述,於本發明的實施例中,盛裝餐點的食物容器具有電子標籤,多個超高頻天線沿著迴轉輸送的輸送路徑而佈建,這些超高頻天線的感測範圍覆蓋整個迴轉輸送帶。因此,本發明的智慧供餐系統可透過這些超高頻天線同時偵測到迴轉輸送帶上所有餐點的存在。基此,本發明的智慧供餐系統可取得迴轉輸送帶上所有餐點之電子標籤的識別序號與對應的供餐狀態資訊執(像是餐點品項、餐點時效資訊、移動狀態等等),從而依據這些餐點的供餐狀態資訊執行餐點控管操作。藉此,相較於在迴轉輸送帶旁相隔預設距離設置一對一感測的低頻讀取器,本發明的智慧供餐系統可對迴轉輸送帶上供應的餐點進行全面性的控管與調整。Based on the above, in the embodiment of the present invention, the food container for the meal has an electronic tag, and a plurality of UHF antennas are deployed along the conveying path of the revolving conveyance. The sensing range of these UHF antennas covers the entire revolving conveyor. Therefore, the intelligent meal serving system of the present invention can simultaneously detect the presence of all meals on the revolving conveyor belt through these UHF antennas. Based on this, the smart meal serving system of the present invention can obtain the identification serial numbers of the electronic tags of all meals on the revolving conveyor belt and the corresponding meal status information (such as meal items, meal time information, movement status, etc.) ) To perform meal control operations based on the serving status information of these meals. In this way, compared to setting a low-frequency reader for one-to-one sensing at a predetermined distance beside the revolving conveyor belt, the smart meal serving system of the present invention can comprehensively control the meals served on the revolving conveyor belt. And adjustment.
為讓本發明的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。In order to make the above-mentioned features and advantages of the present invention more comprehensible, the following specific embodiments are described in detail in conjunction with the accompanying drawings.
本發明的部份實施例接下來將會配合附圖來詳細描述,以下的描述所引用的元件符號,當不同附圖出現相同的元件符號將視為相同或相似的元件。這些實施例只是本發明的一部份,並未揭示所有本發明的可實施方式。更確切的說,這些實施例只是本發明的專利申請範圍中的智慧供餐系統的範例。Part of the embodiments of the present invention will be described in detail in conjunction with the accompanying drawings. The reference symbols in the following description will be regarded as the same or similar elements when the same symbol appears in different drawings. These embodiments are only a part of the present invention, and do not disclose all the possible implementation modes of the present invention. To be more precise, these embodiments are just examples of the smart food service system in the scope of the patent application of the present invention.
圖1是依據本發明實施例所繪示的智慧供餐系統的示意圖。請參照圖1,智慧供餐系統10包括迴轉輸送帶101、多個超高頻天線102_1~102_N、多個讀取器103_1~103_M(圖1繪示以N=8、M=4為例,但本發明並不限制於此)、計算機裝置104、使用者介面裝置105、影像擷取裝置106,以及撤盤裝置107。Fig. 1 is a schematic diagram of a smart meal serving system according to an embodiment of the present invention. Please refer to Fig. 1, the smart
迴轉輸送帶101設置於迴轉台上,並可帶動多個餐點(例如餐點60、61、62)沿特定方向D1前進。透過迴轉輸送帶101運送的餐點由食物容器盛裝,上述食物容器可以是盤子、碗、杯子等等。盛裝有餐點的每一個食物容器各自包括記錄有識別序號的電子標籤。像是,盛裝有餐點61的食物容器具有電子標籤611。舉例而言,電子標籤可貼附於盤子的底部,但本發明並不以此為限。此外,每一個食物容器上的電子標籤皆具有標籤天線以及記錄有識別序號的儲存電路。The revolving
超高頻天線102_1~102_8設置於迴轉輸送帶101的一側或兩側,且超高頻天線102_1~102_8的感測範圍覆蓋整個迴轉輸送帶101。於此,圖1係以超高頻天線102_1~102_8設置於迴轉輸送帶101的下方為實施範例,但本發明並不限制於此。於其他實施例中,超高頻天線102_1~102_8之部份可設置於迴轉輸送帶101的下方,而高頻天線102_1~102_8之另一部份可設置於迴轉輸送帶101的上方。於本發明實施例中,超高頻天線102_1~102_8可為呈現條狀的可撓性天線,並沿著迴轉輸送帶101的封閉輸送路徑而設置。亦即,具備可撓性的超高頻天線102_1~102_8可隨著迴轉輸送帶101的彎曲而對應彎曲(像是圖1所示的超高頻天線102_4)。於其他實施例中,超高頻天線也可以其他的方式而沿著迴轉輸送帶101佈建。惟,無論超高頻天線佈建於迴轉輸送帶101的哪一側或兩側,多個超高頻天線的感測範圍將覆蓋整個迴轉輸送帶101。另外需要說明的是,超高頻天線的長度與數量可視實際需求而設計之,本發明對此並不限制。舉例而言,假設超高頻天線的長度介於1~1.5公尺,則長度50多公尺的迴轉輸送帶將可能需要40幾隻的超高頻天線。The UHF antennas 102_1 to 102_8 are arranged on one or both sides of the revolving
另外,讀取器103_1~103_4分別耦接超高頻天線102_1~102_8之部份,透過超高頻天線102_1~102_8偵測迴轉輸送帶101上所有食物容器的電子標籤。於本發明的實施例中,讀取器103_1~103_4可耦接一個以上的超高頻天線,並控制與其相耦接的超高頻天線發射與接收射頻訊號。換言之,經過讀取器103_1~103_4內部的韌體設定,可決定每個超高頻天線102_1~102_8所讀取的感測範圍與資料為何。於本發明的實施例中,當食物容器上的電子標籤位於超高頻天線102_1~102_8的感測範圍之內時,讀取器103_1~103_4可偵測到電子標籤的存在並獲取記錄於電子標籤內的識別序號。此外,由於超高頻天線102_1~102_8的感測範圍將覆蓋整個迴轉輸送帶101,因此只要具備電子標籤的食物容器置放於迴轉輸送帶101上,迴轉輸送帶101上方的電子標籤必定可以被讀取器103_1~103_4與超高頻天線102_1~102_8的組合偵測到。In addition, the readers 103_1 to 103_4 are respectively coupled to parts of the UHF antennas 102_1 to 102_8, and detect the electronic tags of all food containers on the revolving
需說明的是,於一實施例中,為了讓這些超高頻天線102_1~102_8不會彼此干擾又要覆蓋整個迴轉輸送帶101,這些超高頻天線102_1~102_8的射頻輸出功率可以相同或不同,並由讀取器103_1~103_4來控制。舉例而言,超高頻天線102_2的射頻輸出功率可相異於超高頻天線102_3的射頻輸出功率。It should be noted that in one embodiment, in order to prevent these UHF antennas 102_1 to 102_8 from interfering with each other and to cover the entire revolving
圖1係以讀取器103_1~103_4分別耦接兩個超高頻天線為例,像是讀取器103_1耦接超高頻天線102_1~102_2,但本發明對此並不限制。於本發明的實施例中,為了使超高頻天線102_1~102_8的感測範圍可以覆蓋整個迴轉輸送帶101,超高頻天線102_1~102_8與食物容器上的電子標籤系使用無線射頻辨識(Radio Frequency Identification,RFID)的超高頻頻段(860 MHz ~ 960 MHz)。原因在於,相較於感測範圍通常小於10公分的低頻RFID,以電磁波作為傳輸媒介的超高頻電子標籤可以達到更遠的讀取距離,亦即獲取更大的感測範圍,且電子標籤的設計尺寸也可以縮小許多。此外,低頻RFID僅能一對一地感應通過感測範圍內的單一電子標籤。若餐點以過快的速度通過低頻RFID之感測範圍,或是,若各自帶有電子標籤之多個食物容器相互交疊而一同通過低頻RFID之感測範圍,則低頻RFID將會無法成功讀取電子標籤內的資訊。相較之下,由於超高頻天線102_1~102_8與食物容器上的電子標籤系使用無線射頻辨識的超高頻頻段,因而超高頻RFID可一對多地感應通過感測範圍內的多個電子標籤,且感應速度較低頻RFID的感應速度更快,而容許迴轉輸送帶101可以較快的速度帶動餐點行進。1 shows an example in which the readers 103_1 to 103_4 are respectively coupled to two UHF antennas. For example, the reader 103_1 is coupled to the UHF antennas 102_1 to 102_2, but the invention is not limited thereto. In the embodiment of the present invention, in order to enable the sensing range of the UHF antennas 102_1 to 102_8 to cover the entire revolving
計算機裝置104耦接讀取器103_1~103_4,並具備處理器108與儲存裝置109。處理器108可執行儲存裝置109中的軟體元件而完成本發明實施例中的各項功能。計算機裝置104自讀取器103_1~103_4收集迴轉輸送帶101上方所有的電子標籤的識別序號。計算機裝置104是具備運算能力的電子裝置,其可以是電腦、伺服器裝置或其組合。以圖1的範例說明,餐點60、61、62位於超高頻天線102_3的感測範圍內,因此讀取器103_2可以偵測到盛裝餐點60、61、62之食物容器上的三個電子標籤,並將此三個電子標籤內的識別序號回報給計算機裝置104。The
由此可知,藉由超高頻天線102_1~102_8搭配讀取器103_1~103_4偵測迴轉輸送帶101上方所有的電子標籤,計算機裝置104可自讀取器103_1~103_4獲取所有電子標籤的識別序號,並得知所有電子標籤分別位於哪一個超高頻天線102_1~102_8的感測範圍之內。之後,計算機裝置104可依據所收集的識別序號取得所有餐點的供餐狀態資訊,以依據餐點的供餐狀態資訊執行餐點控管操作。上述供餐狀態資訊可包括餐點的移動狀態、餐點的所在位置資訊、餐點時效資訊,以及餐點品項等等。上述餐點控管操作可以是撤離餐點、提示餐點補餐數量、調整餐點的建議數量,以及針對特殊情況進行提示等等。上述的特殊情況可以是某種餐點品項一直沒有隨迴轉輸送帶完整地繞行一圈,其代表某些座位的顧客可能一直沒有看到某種餐點品項,因此計算機裝置104可發出提示以告知工作人員針對此狀況進行適時的處理。It can be seen that by using UHF antennas 102_1~102_8 and readers 103_1~103_4 to detect all the electronic tags above the revolving
舉例而言,計算機裝置104收集讀取器103_1~103_4回報的所有識別序號之後,基於與這些識別序號相配對的餐點品項與餐點時效資訊,計算機裝置104可獲取如表1所示的序列清單。
藉由表1的資料,計算機裝置104可得知各餐點位於哪一段天線上方。此外,透過表1的範例可知,於本發明的實施例中,假設餐點時效資訊可包括上菜時間、餐點時效長度,以及餐點到期時間。基此,對於同品項的餐點來說,由於具有相同的餐點時效長度,因此若上菜時間相同,則具有相同的餐點時效資訊。相對的,對於同品項的餐點來說,若上菜時間不同,則具有不同的餐點時效資訊。詳細而言,超高頻天線102_1~102_8依據設置位置而分別對應至封閉輸送路徑的不同路徑區段,因而計算機裝置104可得知各餐點運行至迴轉輸送帶101之封閉輸送路徑的哪一路徑區段上。也就是說,超高頻天線102_1~102_8的感測範圍分別覆蓋封閉輸送路徑的不同路徑區段,計算機裝置104可依據超高頻天線102_1~102_8各自所感測之部份的識別序號而取得餐點於封閉輸送路徑上的所在路徑區段。Based on the data in Table 1, the
此外,藉由比對相鄰時間點的兩筆序列清單,計算機裝置104可基於消失的識別序號得知有餐點被取走以及該餐點被取走位置。又或者,依據不同時間點的多筆序列清單,計算機裝置104可得知各餐點自上菜至被顧客取用期間的移動狀態。也就是說,依據超高頻天線102_1~102_8各自所感測之部份的識別序號,計算機裝置104可取得餐點經過不同路徑區段的移動狀態。In addition, by comparing two sequence lists at adjacent time points, the
值得一提的是,依據超高頻天線102_1~102_8各自所感測之部份的識別序號與識別序號對應的多個餐點品項,計算機裝置104可確認餐點品項其中之一是否通過超高頻天線其中之一所對應的路徑區段。舉例而言,計算機裝置140可基於讀取器103_4回報的識別序號與其對應的餐點品項,判斷餐點品項“鮭魚”是否通過超高頻天線102_7所對應的路徑區段,並進而指示工作人員執行適當的處理。如此一來,可避免位於迴轉輸送帶101尾端的顧客一直無法享用到餐點品項‘鮭魚’。It is worth mentioning that, according to the identification serial numbers of the parts sensed by the UHF antennas 102_1 to 102_8 and the multiple meal items corresponding to the identification serial numbers, the
需說明的是,各餐點的餐點品項可於上菜作業時與其識別序號相互配對,且各餐點的餐點時效資訊同樣可於上菜作業時決定並記錄。請參照圖1,於本發明的實施例中,迴轉輸送帶101可行經出菜區Z1,而超高頻天線102_1~102_8包括位於出菜區Z1的超高頻天線102_1與超高頻天線102_2。然而,圖1係以一個出菜區包括兩個超高頻為例進行說明,但本發明並不限制於此。本發明對於出菜區的數量與出菜區中超高頻天線的數量並不加以限制,可視實際需求而配置。It should be noted that the meal items of each meal can be paired with its identification serial number during the serving operation, and the time-sensitive information of each meal can also be determined and recorded during the serving operation. Please refer to FIG. 1, in the embodiment of the present invention, the
因此,當透過出菜區Z1內的超高頻天線102_1或超高頻天線102_2偵測到具有新識別序號的電子標籤時,計算機裝置104將新識別序號與對應的餐點時效資訊記錄至儲存裝置109,並配對新識別序號與餐點品項。具體而言,計算機裝置104可藉由比對相鄰時間點上記錄所有識別序號的序列清單或出菜區Z1內超高頻天線102_1或超高頻天線102_2所對應的識別序號而取得新出現的新識別序號,接著計算機裝置104可將新識別序號配對至藉由人工操作或影像分析而決定的一種餐點品項。並且,計算機裝置104可基於感測到新識別序號的時間與/或保鮮期限取得餐點時效資訊,並將餐點時效資訊與對應的新識別序號配對而記錄。餐點時效資訊可以是與保鮮時間有相關的時間資訊,例如是到期時間、距離到期的剩餘時間、上菜時間等等。藉此,各餐點的識別序號皆可對應至一種餐點品項與餐點時效資訊。因此,對於執行上菜作業的工作人員來說,其僅將製作好的餐點直接置放於迴轉輸送帶101上即可,而不需要先將製作完成的餐點靠近特定的讀取器進行感應後再將餐點置放於迴轉輸送帶101,可降低工作人員的上菜步驟而提昇上菜效率。Therefore, when an electronic tag with a new identification number is detected through the UHF antenna 102_1 or the UHF antenna 102_2 in the dish area Z1, the
更進一步而言,於一實施例中,使用者輸入介面裝置105耦接計算機裝置104,其例如是電腦、平板、手機等等具備輸入介面與螢幕的電子裝置。使用者輸入介面裝置105可接收人員操作,而與新識別序號配對的餐點品項是響應於人員操作而決定。更具體而言,使用者輸入介面裝置105的螢幕可以顯示各種餐點品項供工作人員進行選擇,工作人員可藉由觸控輸入或語音輸入等等輸入方式下達人員操作而選擇一種餐點品項,接著工作人員開始製作屬於此餐點品項的餐點。Furthermore, in one embodiment, the user
另外值得一題的是,於一實施例中,計算機裝置104可依據所收集的識別序號統計出一預設時段(例如每小時、每日等等)內之客人食用資訊。上述客人食用資訊可包括各餐點品項於預設時段內的食用數量以及報廢數量等等。如此一來,計算機裝置104可結合歷史時段(例如昨天與前幾天等等)內的客人食用資訊而產生可用於未來的歷史統計資訊。此外,計算機裝置104也可依據客人食用資訊統計出最受歡迎的餐點品項與不受歡的餐點品項,從而使餐廳可適時調整菜單。Another question worthy of this is that, in one embodiment, the
或者,於另一實施例中,智慧供餐系統10更包括設置於出菜區Z1的影像擷取裝置106,而影像擷取裝置106耦接計算機裝置104。影像擷取裝置106朝剛上菜的餐點進行拍攝而獲取影像,而計算機裝置104可藉由機器學習對影像擷取裝置所擷取之影像106進行影像辨識,以決定與新識別序號配對的餐點品項。上述機器學習可以是深度學習演算法,計算機裝置104可利用事先訓練的分類器來對影像物件進行分類,從而辨識出剛上菜的餐點屬於哪一種餐點品項。本發明對於影像擷取裝置的數目並不加以限制,於其他實施例中,影像擷取裝置的數目可以是一個以上,且分別設置於一個以上的出菜區。換言之,一個出菜區可具備一台以上的影像擷取裝置。藉此,可透過不同拍攝方向的多張影像來完成更精確的影像辨識。Alternatively, in another embodiment, the smart
於本發明的實施例中,撤盤裝置107設置於迴轉輸送帶101的旁邊。超高頻天線102_1~102_8包括設置於撤盤區Z2的超高頻天線102_8,透過高頻天線102_8的感測,計算機裝置104依些識別序號與對應的餐點時效資訊判斷進入撤盤區Z2的餐點其中之一是否需要自迴轉輸送帶101上移出。若是,計算機裝置104觸發撤盤裝置107將進入撤盤區Z2的餐點撤離迴轉輸送帶101。撤盤裝置107可具備一撥桿X1,當撤盤裝置107被觸發,撥桿X1可將特定餐點從迴轉輸送帶101撥離。更具體而言,計算機裝置104可依據進入超高頻天線102_8之感測範圍內的餐點的識別序號,取得進入超高頻天線102_8之感測範圍內的餐點的餐點時效資訊,並依據餐點時效資訊進而判斷是否需要將進入超高頻天線102_8之感測範圍內的餐點撤離。In the embodiment of the present invention, the
於一實施例中,計算機裝置104可依據歷史統計資訊、人流資訊、迴轉輸送帶的長度、天氣資訊、店舖所在區域其中之至少一預估出建議數量。並且,計算機裝置104可依據讀取器103_1~103_4所回報的識別序號統計多個餐點品項的當前剩餘數量,並依據當前剩餘數量與建議數量取得補餐數量,並透過使用者介面裝置105提示補餐數量。並且,使用者介面裝置105可依據各餐點品項對應之補餐數量的高低而提供不同的顯示效果,以告知工作人員目前最需要補上何種餐點。例如,使用者介面裝置105可透過不同顏色的燈號來顯示各餐點品項對應之補餐數量。In one embodiment, the
承上述,計算機裝置104可依據讀取器103_1~103_4所回報的識別序號與對應的餐點品項來統計出每種餐點品項的當前剩餘數量。若以表1的範例來說,計算機裝置104可得知目前尚有5份‘品項B1’的餐點位於迴轉輸送帶101上。亦即,透過超高頻天線102_1~102_8對整個迴轉輸送帶101的封閉運輸路徑進行感測,迴轉輸送帶101上方各類餐點品項的當前剩餘數量可以十分精準的被得知。因此,工作人員可基於各類餐點品項的當前剩餘數量與建議數量之間的差距(即各餐點品項的補餐數量)而迅速且精準的進行補餐作業。In view of the above, the
值得一提的是,各餐點品項的建議數量可以不相同,其可依據歷史統計資訊、人流資訊、迴轉輸送帶101的長度、供應時段、天氣資訊、店舖所在區域其中之至少一而被預估。於本發明的一實施例中,人流攝影機可佈建於店舖內,計算機裝置104可依據人流攝影機回傳的人流資訊而得知顧客人數、等待人數、用餐人數等相關資訊。迴轉輸送帶101的長度也可作為預估建議數量的參數之一。此外,各餐點品項的建議數量也可以是彈性變動的,像是計算機裝置104可依據當前的供應時段而適時調整各餐點品項的建議數量。另外,天氣與地域性也都是影響顧客喜好的因素,因此計算機裝置104可自特定網站取得當下的天氣資訊,並依據天氣資訊與店舖所在區域預估建議數量。It is worth mentioning that the suggested quantity of each meal item can be different, which can be determined based on at least one of historical statistical information, people flow information, length of the revolving
需特別說明的是,上述的歷史統計資訊包括各餐點品項的歷史出餐數量、歷史食用數量,以及歷史報廢數量。上述的歷史出餐數量、歷史食用數量,以及歷史報廢數量可以小時、日或星期為時間單位進行統計。具體而言,讀取器103_1~103_4於不同特定時間點回報的識別序號分別形成多筆序列清單。計算機裝置104可藉由比較序列清單而判斷餐點是否自迴轉輸送帶101上被取下,並據以累計多個餐點品項當日或當小時的累積食用數量,從而統計出歷史食用數量。此外,當計算機裝置104觸發撤盤裝置107撤離進入撤餐區的餐點其中之一,計算機裝置104累計餐點品項當日或當小時的累積報廢數量,從而統計出歷史報廢數量。由於本發明實施例是以多段超高頻天線來感測所有餐點的狀態,計算機裝置104可明確地統計特定時段內中各類餐點品項的累積出餐數量、累積食用數量與累積報廢數量,而這些統計資訊也將作為歷史統計資訊而記錄於儲存裝置109中。因此,計算機裝置104可參考這些歷史統計資訊而預估出各種餐點品項的建議數量。It should be particularly noted that the aforementioned historical statistical information includes the historical meal quantity, historical consumption quantity, and historical scrap quantity of each meal item. The above-mentioned historical meal quantity, historical consumption quantity, and historical scrap quantity can be counted in hour, day or week as time units. Specifically, the identification serial numbers reported by the readers 103_1 to 103_4 at different specific time points respectively form multiple sequence lists. The
圖2為依據本發明一實施例所繪示的智慧供餐方法的流程圖。圖2所示的各步驟可基於前述說明而實現,於此不再贅述。請參照圖2,首先,於步驟S201,由多個讀取器透過多個超高頻天線偵測迴轉輸送帶上所有食物容器的電子標籤。於步驟S202,由計算機裝置自讀取器收集迴轉輸送帶上方所有的電子標籤的識別序號。於步驟S203,由計算機裝置依據所收集的識別序號取得餐點的供餐狀態資訊,以依據餐點的供餐狀態資訊執行餐點控管操作。FIG. 2 is a flowchart of a smart meal serving method according to an embodiment of the invention. The steps shown in FIG. 2 can be implemented based on the foregoing description, and will not be repeated here. Please refer to FIG. 2. First, in step S201, multiple readers detect electronic tags of all food containers on the revolving conveyor belt through multiple UHF antennas. In step S202, the computer device collects the identification numbers of all the electronic tags above the revolving conveyor belt from the reader. In step S203, the computer device obtains the serving status information of the meal according to the collected identification serial number, and executes the meal control operation based on the serving status information of the meal.
綜上所述,於本發明的實施例中,超高頻天線的感測範圍可涵蓋整個迴轉輸送帶,且可撓性條狀的超高頻天線更可配合迴轉輸送帶的形狀而相對應彎曲。相較於在特定位置設置低頻的讀取器,本發明的智慧供餐系統可以即時獲取當前迴轉輸送帶上完整的餐點資訊,並可進一步獲取每一盤餐點自上菜到被顧客取用或被撤離之間的移動狀態,更可以準確獲取各項餐點品項的食用數量與報廢數量。藉此,本發明的智慧供餐系統可提示工作人員補上適當與適量的餐點,以確保迴轉輸送帶上餐點的豐富度並減少顧客等待時間,大幅提昇顧客滿意度。尤其是,本發明的智慧供餐系統可獲取各盤餐點於迴轉輸送帶上的完整移動軌跡,並可判斷某種餐點品項是否有隨著迴轉輸送帶繞行一圈,以避免位於迴轉輸送帶之尾端的顧客一直無法享用到某種餐點品項。此外,由於本發明的智慧供餐系統可統計出每日、每小時、甚至是每分鐘的食用數量與報廢數量,因此本發明的智慧供餐系統可更精準的預估出恰當的建議數量,以減少食材的浪費。In summary, in the embodiment of the present invention, the sensing range of the UHF antenna can cover the entire revolving conveyor belt, and the flexible strip-shaped UHF antenna can correspond to the shape of the revolving conveyor belt. bending. Compared with setting a low-frequency reader at a specific location, the smart meal serving system of the present invention can obtain the complete meal information on the current revolving conveyor belt in real time, and can further obtain each plate of meal from the time it is served to the time it is taken by customers The state of movement between using or being evacuated can more accurately obtain the consumed and scrapped quantities of each meal item. In this way, the smart meal serving system of the present invention can prompt the staff to make up an appropriate and appropriate amount of meals to ensure the richness of meals on the revolving conveyor belt, reduce customer waiting time, and greatly improve customer satisfaction. In particular, the smart meal serving system of the present invention can obtain the complete movement trajectory of each plate of the meal on the revolving conveyor belt, and can determine whether a certain meal item has circled with the revolving conveyor belt to avoid being located Customers at the end of the revolving conveyor belt have been unable to enjoy a certain meal item. In addition, since the smart meal serving system of the present invention can count the daily, hourly, or even per minute consumption and scrapped quantities, the smart meal serving system of the present invention can more accurately estimate the appropriate recommended quantity. To reduce the waste of ingredients.
雖然本發明已以實施例揭露如上,然其並非用以限定本發明,任何所屬技術領域中具有通常知識者,在不脫離本發明的精神和範圍內,當可作些許的更動與潤飾,故本發明的保護範圍當視後附的申請專利範圍所界定者為準。Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention. Anyone with ordinary knowledge in the technical field can make some changes and modifications without departing from the spirit and scope of the present invention. The scope of protection of the present invention shall be determined by the scope of the attached patent application.
10:智慧供餐系統 101:迴轉輸送帶 102_1~102_N:超高頻天線 103_1~103_M:讀取器 104:計算機裝置 105:使用者介面裝置 106:影像擷取裝置 107:撤盤裝置 D1:特定方向 60、61、62:餐點 611:電子標籤 108:處理器 109:儲存裝置 X1:撥桿 Z1:出菜區 Z2:撤盤區 S201~S203:步驟 10: Smart Food System 101: Rotary conveyor belt 102_1~102_N: UHF antenna 103_1~103_M: Reader 104: computer device 105: User interface device 106: Image capture device 107: Disk withdrawal device D1: specific direction 60, 61, 62: Meals 611: Electronic label 108: Processor 109: Storage device X1: lever Z1: Serving area Z2: Withdraw panel S201~S203: steps
圖1是依據本發明實施例所繪示的智慧供餐系統的示意圖。 圖2是依據本發明實施例所繪示的智慧供餐方法的流程圖。 Fig. 1 is a schematic diagram of a smart meal serving system according to an embodiment of the present invention. Fig. 2 is a flowchart of a smart meal serving method according to an embodiment of the present invention.
10:智慧供餐系統 101:迴轉輸送帶 102_1~102_N:超高頻天線 103_1~103_M:讀取器 104:計算機裝置 105:使用者介面裝置 106:影像擷取裝置 107:撤盤裝置 D1:特定方向 60、61、62:餐點 611:電子標籤 108:處理器 109:儲存裝置 X1:撥桿 Z1:出菜區 Z2:撤盤區 10: Smart Food System 101: Rotary conveyor belt 102_1~102_N: UHF antenna 103_1~103_M: Reader 104: computer device 105: User interface device 106: Image capture device 107: Disk withdrawal device D1: specific direction 60, 61, 62: Meals 611: Electronic label 108: Processor 109: Storage device X1: lever Z1: Serving area Z2: Withdraw panel
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