TWI705400B - Intelligent scheduling system and implementing method thereof - Google Patents

Intelligent scheduling system and implementing method thereof Download PDF

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TWI705400B
TWI705400B TW108124535A TW108124535A TWI705400B TW I705400 B TWI705400 B TW I705400B TW 108124535 A TW108124535 A TW 108124535A TW 108124535 A TW108124535 A TW 108124535A TW I705400 B TWI705400 B TW I705400B
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schedule
shift
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company
employee
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TW202103073A (en
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陳孝瑋
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陳孝瑋
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Abstract

Intelligent scheduling system and implementing method thereof are disclosed. The intelligent scheduling system can retrieve a private employee calendar, detect available time in the private employee calendar, and import the default days-off into a company shift schedule. The intelligent scheduling system can debug and optimize the company shift schedule, and then send the updated company shift schedule to the private employee calendar of each employee. When the employee requests to adjust the company shift schedule, the system can check the company shift schedule and report to a management device. The intelligent scheduling system can also release the information of open position publicly so as to fill the vacancy in the company vacancy schedule.

Description

智能排班系統及其實施方法 Intelligent scheduling system and its implementation method

一種智能排班系統,尤指一種利用可擷取全部員工的一員工行事曆,分辨出各員工的一可排班時間,再基於可排班時間產生一公司班表,並且智能排班系統可根據一排班規則(如勞動法規)進行偵錯及優化後,再將公司班表匯回至員工行事曆的智能排班系統。An intelligent scheduling system, especially an employee calendar that can retrieve all employees, distinguish each employee's available schedule, and then generate a company schedule based on the available schedule, and the intelligent scheduling system can After debugging and optimizing according to a shift rule (such as labor regulations), the company shift schedule is remitted to the smart shift system of the employee calendar.

按,一般採輪班工作制(Shift work)的行業多為製造業、倉儲通訊業、運輸業、醫療保健服務業、保全業、以及餐飲業,採輪班工作制的企業通常會預先安排出班表以便員工們可依循班表輪值,然而,隨著企業員工人數的增加,目前排班作業皆依靠人力資源管理系統(EHR)安排員工輪班時間,請參照中國發明專利第CN102622658A號「人力資源管理系統」,其主要係建置有一個企業伺服器,透過企業伺服器管理考勤制度,考勤制度包括班組制度、出勤異常、休假制度、加班制度和津貼制度,透過企業伺服器自動產生出班表,另有其他專利以供參考: (1)  中國專利第CN106952079A號「自動排班系統」; (2)  中國專利第CN106709693A號「實現自動排班的方法和裝置」; (3)  中國專利第CN101101653A號「動態工作流調度」; (4)  美國專利第US20170300640A1號「Managed service provider system for collaborative healthcare credentialing, compliance, and scheduling across shared suppliers」; (5)  美國專利第US20150170106A1號「Employee incentive program」; (6)  美國專利第US20180218332A1號「Categorized time designation on calendars」。 According to the general shift work system (shift work) industries are mostly manufacturing, warehousing and communications, transportation, healthcare services, security, and catering. Companies that use shift work usually arrange shift schedules in advance So that employees can follow the shift schedule. However, with the increase in the number of employees in the company, the current scheduling operations rely on the human resource management system (EHR) to arrange employee shift time. Please refer to China Invention Patent No. CN102622658A "Human Resource Management System" "It is mainly to build an enterprise server to manage the attendance system through the enterprise server. The attendance system includes the shift system, abnormal attendance, vacation system, overtime system, and allowance system. The shift schedule is automatically generated through the enterprise server. There are other patents for reference: (1) Chinese Patent No. CN106952079A "Automatic Shift Schedule System"; (2) Chinese Patent No. CN106709693A "Method and device for realizing automatic scheduling"; (3) Chinese Patent No. CN101101653A "Dynamic Workflow Scheduling"; (4) US Patent No. US20170300640A1 "Managed service provider system for collaborative healthcare credentialing, compliance, and scheduling across shared suppliers"; (5) US Patent No. US20150170106A1 "Employee incentive program"; (6) US Patent No. US20180218332A1 "Categorized time designation on calendars".

現有的人力資源管理系統(EHR)雖然可以透過系統自動安排公司班表,然而,系統強制安排的班表並非所有員工都可以接受,因此,部分員工會私自與他人調換班表,這種狀況人力資源管理系統並無法取得通報,因此,公司管理端調閱公司班表時,並無法得到符合現實情況的輪班資訊,這對公司管理上造成極大隱憂,例如,當員工私自調班並未通報,若公司在調班時間發生重大事態,此刻公司管理端調閱公司班表時,並無法得知調班事實,因此可能無法做出正確的懲處;又,員工普遍對工時法規不了解,因此私自的調班行為,更可能有違反法規的情況發生,這將讓公司暴露於被法規懲處的風險之中,由此可知,設計出符合員工期待,並且可以及時掌握員工調班事實且符合法律規範的系統,此乃待需解決之問題。Although the existing human resource management system (EHR) can automatically arrange company shift schedules through the system, the mandatory schedules arranged by the system are not acceptable to all employees. Therefore, some employees will exchange shift schedules with others privately. The resource management system cannot obtain notifications. Therefore, when the company management side reads the company's shift schedule, it cannot obtain the shift information that meets the actual situation. This causes great worries in the company management. For example, when employees transfer shifts without notification, If a major incident occurs during the shift of the company, the company management cannot know the facts of the shift when they read the company shift schedule, so it may not be able to make correct punishments. Moreover, employees generally do not understand the working hours regulations, so Private shifts are more likely to violate laws and regulations, which will expose the company to the risk of being punished by regulations. From this, it can be seen that the design meets the expectations of employees, and the facts of shifts can be grasped in time and comply with the law. A standardized system is a problem to be solved.

有鑑於上述的問題,本發明人係依據多年來從事相關行業的經驗,針對排班系統進行修正;緣此,本發明之主要目的在於提供一種擷取員工私人行事曆並自動安排公司班表的智能排班系統及其實施方法。In view of the above-mentioned problems, the inventor of the present invention made amendments to the scheduling system based on years of experience in related industries; for this reason, the main purpose of the present invention is to provide a method for capturing employees’ personal calendars and automatically arranging company shifts. Intelligent scheduling system and its implementation method.

為達上述的目的,本發明所稱之智能排班系統及其實施方法,其主要具有一智能排班系統,所述的智能排班系統與至少一外部行事曆伺服器完成串接後,智能排班系統即可擷取至少一員工行事曆,並且對各員工行事曆分析出至少一可排班時間,並基於可排班時間產生一公司班表,再者,智能排班系統可對公司班表進行偵錯及優化,再將公司班表匯回各個員工的員工行事曆,又,公司班表的建立及異動,排班模組可向一管理端資訊裝置發布確認訊息,使公司管理端可掌握公司班表的異動情形進行決策,又,智能排班系統另可透過一人力媒合模組進行人力媒合,以填補空缺班表增加排班之彈性,再者,並且智能排班系統與員工對公司班表做的任何修改行為,智能排班系統皆能記錄成一紀錄檔檔案(logfile),日後發生糾紛時,公司管理端和員工皆可以索取紀錄檔檔案作為證明。In order to achieve the above objectives, the intelligent scheduling system and its implementation method in the present invention mainly have an intelligent scheduling system. After the intelligent scheduling system is connected with at least one external calendar server, the intelligent The shift scheduling system can retrieve at least one employee’s calendar, and analyze each employee’s calendar to find at least one shiftable time, and generate a company shift table based on the shiftable time. In addition, the intelligent shifting system can help the company Debug and optimize the shift schedule, and then remit the company shift schedule back to the employee calendar of each employee. In addition, for the creation and change of the company shift schedule, the shift module can issue a confirmation message to a management terminal information device to enable the company to manage The terminal can grasp the change situation of the company's shift schedule for decision-making. In addition, the intelligent scheduling system can also perform manpower matching through a manpower matching module to fill the vacant shift schedule and increase the flexibility of scheduling. Furthermore, intelligent scheduling Any changes made by the system and employees to the company's shift schedule can be recorded by the intelligent scheduling system as a logfile. When a dispute occurs in the future, the company management and employees can request the logfile as a proof.

智能排班系統可進一步資訊連接於一人力媒合伺服器,透過向人力媒合伺服器發布一職缺資訊,使得智能排班系統可補足人力短缺,或是員工臨時請假的問題。The intelligent scheduling system can further connect information to a human matching server. By publishing a job vacancy information to the human matching server, the intelligent scheduling system can make up for the shortage of manpower or temporary leave of employees.

智能排班系統可統計各個員工的工時,分析出各員工的上班工時、及加班工時,並可進一步儲存為一工時紀錄檔案,再者,智能排班系統更可以依據工時紀錄檔案計算出各個員工的薪資。The intelligent scheduling system can count the working hours of each employee, analyze the working hours and overtime work hours of each employee, and can further save it as a working hour record file. Furthermore, the intelligent scheduling system can also base on the working hour record The file calculates the salary of each employee.

為使 貴審查委員得以清楚了解本發明之目的、技術特徵及其實施後之功效,茲以下列說明搭配圖示進行說明,敬請參閱。In order for your reviewer to have a clear understanding of the purpose, technical features and effects of the present invention after implementation, the following descriptions and illustrations are used for explanation, please refer to them.

請參閱「第1圖」,圖中所示為本發明之系統架構圖,如圖,本發明之智能排班系統10係可以透過一伺服器實施,智能排班系統10主要係具有一中央處理模組101,另有一排班模組102、一資訊串接模組103、一行事曆資料庫104、一員工資料庫105與中央處理模組101完成電性連接; (1)  所述的中央處理模組101可運行智能排班系統10、及處理電子資訊; (2)  所述的排班模組102係基於機械學習演算法運行,排班模組102可擷取一員工行事曆,並且排班模組102可從員工行事曆中判斷出一可排班時間,再基於各員工行事曆的可排班時間產生一公司班表,其中,排班模組102係基於一排班規則建立和檢查一公司班表,其中,排班模組102係可透過自動索引程式(automatic indexer)實現擷取員工行事曆,且所述的公司班表與員工行事曆係為電子行事曆,又,所述的可排班時間為員工行事曆中未設定一事件資訊之時間,所述的事件資訊可包含有一時間資訊和一事件註記; (3)  所述的資訊串接模組103係可以串接到至少一外部行事曆伺服器以擷取員工行事曆,其中,資訊串接模組103所串接的外部行事曆伺服器,其可以例如為一行事曆程式(例如:google日曆、Timetree、Jorte)、專案管理程式(Trello、Planner)等,或電子郵件平台,智能排班系統10透過資訊串接模組103串接於外部行事曆伺服器後,即可以排班模組102擷取建立於外部行事曆伺服器中指定的員工行事曆; (4)  所述的行事曆資料庫104係可儲存員工行事曆及公司班表,以供排班模組102搜尋及編輯,其中,當智能排班系統10擷取員工行事曆後,行事曆資料庫104會對擷取的員工行事曆資訊給予一組行事曆識別碼,使排班模組102可以行事曆識別碼編輯公司班表,藉此以辨別班表上的成員; (5)  所述的員工資料庫105儲存有至少一筆員工資料,其中,每筆員工資料更可以寫入每筆員工資料的年資、職位權限或聯絡資料,公司管理端可以依據需求增訂,排班模組102可依據各筆員工資料的職位權限給予相對應的操作處理。 Please refer to "Figure 1", which shows the system architecture diagram of the present invention. As shown in the figure, the intelligent scheduling system 10 of the present invention can be implemented through a server, and the intelligent scheduling system 10 mainly has a central processing unit. Module 101, another shift module 102, an information serial connection module 103, a calendar database 104, an employee database 105 and the central processing module 101 are electrically connected; (1) The central processing module 101 can run the intelligent scheduling system 10 and process electronic information; (2) The scheduling module 102 is based on a mechanical learning algorithm. The scheduling module 102 can retrieve an employee schedule, and the scheduling module 102 can determine a schedule from the employee schedule Time, and then generate a company shift schedule based on the schedulable time of each employee’s calendar. The shift module 102 creates and checks a company shift schedule based on a shift rule. Among them, the shift module 102 can use The automatic indexer (automatic indexer) realizes the retrieval of employee calendars, and the company shift schedule and employee calendar are electronic calendars, and the scheduleable time is not set in the employee calendar for an event information The time, the event information may include a time information and an event note; (3) The information serialization module 103 can be serially connected to at least one external calendar server to retrieve employee calendars. Among them, the external calendar server connected to the information serialization module 103 can be connected to at least one external calendar server. For example, it can be a one-liner type (for example: Google Calendar, Timetree, Jorte), project management programs (Trello, Planner), etc., or an email platform. The intelligent scheduling system 10 is connected to external operations through the information connection module 103. After the calendar server, the shift module 102 can retrieve the designated employee calendar created in the external calendar server; (4) The said calendar database 104 can store employee calendars and company shift schedules for searching and editing by the scheduling module 102. Among them, when the smart scheduling system 10 retrieves the employee calendar, the calendar The database 104 will give a set of calendar identification codes to the retrieved employee calendar information, so that the shift module 102 can edit the company shift schedule with the calendar identification code to identify the members on the shift schedule; (5) The employee database 105 stores at least one employee data. Each employee data can be written into the seniority, position authority or contact information of each employee data. The company management terminal can add and schedule shifts according to needs. The module 102 can give corresponding operation processing according to the position authority of each employee data.

請再參閱「第1圖」,所述的排班模組102更包含有一排班規則資料庫1021、及一歷史資料庫1022; (1)  所述的排班規則資料庫1021建立有至少一筆排班規則,排班模組102主要係依據排班規則建立或檢查公司班表,所述的排班規則係可以程式語言編輯,且排班規則係可以依據勞動法律、公司排班規定和公司福利編列,公司管理端亦可以依據需求自定義規則,其中,所述的勞動法律係可以依據該國勞動法律規定設定(例如:每周上班工時限制); (2)  所述的歷史資料庫1022可儲存智能排班系統10所進行的處理過程,例如,建立公司班表、變動公司班表、更新公司班表、打卡記錄、加班記錄、請假調班記錄、薪資發放記錄和到離職時間,可並所有處理動作紀錄為一紀錄檔檔案(logfile); (3)  所述的歷史資料庫1022可儲存智能排班系統10所進行的處理過程,例如,建立公司班表、變動公司班表、和更新公司班表,並將處理動作紀錄為一紀錄檔檔案(logfile),又,歷史資料庫1022更可以將紀錄檔檔案儲存至一區塊鏈網路,由於區塊鏈網路無法輕易被竄改,可確保紀錄檔檔案之正確性,其中,歷史資料庫1022係以MD5 Hash區塊鏈技術實現,但不以此為限,特先陳明。 Please refer to "Figure 1" again, the scheduling module 102 further includes a scheduling rule database 1021 and a historical database 1022; (1) The scheduling rule database 1021 has at least one scheduling rule. The scheduling module 102 is mainly used to create or check the company shift schedule based on the scheduling rules. The scheduling rules can be edited in a programming language. In addition, the scheduling rules can be arranged in accordance with labor laws, company scheduling regulations and company benefits. The company management side can also customize rules based on needs. Among them, the labor law system can be set according to the labor laws and regulations of the country (for example: Weekly working hours limit); (2) The historical database 1022 can store the processing processes performed by the intelligent shift scheduling system 10, such as establishing a company shift schedule, changing a company shift schedule, updating a company shift schedule, clocking in records, overtime records, leave and shifting records , Salary payment records and time to leave, and all processing actions can be recorded as a logfile; (3) The historical database 1022 can store the processing procedures performed by the intelligent scheduling system 10, such as creating a company shift schedule, changing a company shift schedule, and updating a company shift schedule, and record the processing actions as a record file File (logfile). In addition, the historical database 1022 can also store the log file in a blockchain network. Since the blockchain network cannot be easily tampered with, the correctness of the log file can be ensured. Among them, the historical data The library 1022 is implemented by MD5 Hash blockchain technology, but it is not limited to this, and it is first explained.

請參閱「第2圖」,圖中所示為本發明之實施例,如圖,再請搭配參閱「第1圖」,本發明實施時,員工係可以一員工資訊裝置20透過網際網路資訊連接至智能排班系統10,使智能排班系統10可與員工資訊裝置20相互溝通,再者,員工資訊裝置20可向智能排班系統10提出一綁定行事曆請求,智能排班系統10接受綁定行事曆請求後,智能排班系統10的資訊串接模組103即可依據綁定行事曆請求串接於指定的一外部行事曆伺服器30,使得智能排班系統10可以對外部行事曆伺服器30內的電子行事曆資訊進行讀取及寫入動作;其中,所述的員工資訊裝置20係可以為智慧型手機、平板電腦、穿戴式資訊裝置或電腦裝置,使用者係可以預先安裝有一班表管理應用程式,使員工資訊裝置20執行班表管理應用程式後,即可與智能排班系統10完成資訊連結,並且,員工資訊裝置20亦可以透過班表管理應用程式,顯示智能排班系統10所產生的公司班表。Please refer to "Figure 2". The figure shows an embodiment of the present invention. As shown in the figure, please refer to "Figure 1". When the present invention is implemented, the employee department can use an employee information device 20 to communicate information via the Internet. Connect to the intelligent scheduling system 10 so that the intelligent scheduling system 10 can communicate with the employee information device 20. Furthermore, the employee information device 20 can submit a binding calendar request to the intelligent scheduling system 10. The intelligent scheduling system 10 After accepting the binding calendar request, the information connection module 103 of the intelligent scheduling system 10 can connect to a designated external calendar server 30 according to the binding calendar request, so that the intelligent scheduling system 10 can communicate with the external The electronic calendar information in the calendar server 30 is read and written; wherein the employee information device 20 can be a smart phone, a tablet computer, a wearable information device or a computer device, and the user can A shift schedule management application is pre-installed. After the employee information device 20 executes the shift schedule management application, it can complete the information link with the smart scheduling system 10, and the employee information device 20 can also display the schedule through the shift schedule management application The company schedule generated by the intelligent scheduling system 10.

請參閱「第3圖」,圖中所示為本發明之實施流程圖,並請搭配參閱「第2圖」、「第4圖」~「第7圖」,圖中所示為本發明之實施示意圖(一)~(四),如圖,本發明之公司班表產生流程,如下: (1)  擷取員工行事曆步驟S1:開始時,請搭配參閱「第4圖」,智能排班系統10串接於至少一外部行事曆伺服器30,使智能排班系統10可擷取至少一員工行事曆(D1、D1’),並且儲存至智能排班系統10的一行事曆資料庫104; (2)  比對可排班時間步驟S2:智能排班系統10接收到員工行事曆(D1、D1’)後,智能排班系統10的一排班模組102會擷取員工行事曆(D1、D1’),並偵測各員工行事曆(D1、D1’)的至少一可排班時間,其中,排班模組102係先偵測出各員工行事曆(D1、D1’)中的一預設休假日期(D11、D11’),例如「第5圖」中,排班模組102擷取A員工行事曆D1後,可從A員工行事曆D1中四月份行事曆偵測到共兩筆事件資訊,「2019/04/09,SKll保養品線上開賣」與「2019/04/24,排休跟Alice去逛百貨公司」,排班模組102排除這兩筆事件資訊,員工行事曆D1中其他時間即為可排班時間; (3)  優化公司班表步驟S3:請搭配參閱「第6圖」,當排班模組102擷取各員工行事曆(D1、D1’)的各筆可排班時間後,排班模組102可基於各員工行事曆(D1、D1’)的各筆可排班時間建立一公司班表D2,當公司班表D2被建立後,排班模組102會進一步基於一排班規則對公司班表D2進行偵錯,當公司班表D2不符合排班規則,則排班模組102可以一篩選參考數據調整公司班表D2,所述的篩選參考數據係可以員工資料(例如當月休假數、歷史上班工時、年資或職位階層進行篩選)進行權重比對以調整公司班表D2,調整完畢後,排班模組102會將一排班確認訊息D3傳送至一管理端資訊裝置20’進行確認,若管理端資訊裝置20’同意公司班表D2,則進行下一步驟,反之,若管理端資訊裝置20’不同意公司班表D2,則排班模組102繼續調整公司班表D2之班表組合,直至管理端資訊裝置20’同意公司班表D2為止; (4)  儲存及發布公司班表步驟S4:當管理端資訊裝置20’同意公司班表D2,管理端資訊裝置20’會將一同意訊息D4傳送至智能排班系統10,使排班模組102可將公司班表D2儲存至一行事曆資料庫104,並將調整後的公司班表D2匯入至各筆員工行事曆(D1、D1’),其中,排班模組102匯入於各員工行事曆(D1、D1’)時,排班模組102係可以將公司班表D2部分或全部匯入各員工行事曆(D1、D1’),於部分匯入狀況下,排班模組102僅需匯入與該員工相關的班別,其中,排班模組102係可以各筆員工行事曆(D1、D1’)的行事曆識別碼進行識別; (5)  偵測公司班表步驟S5:請搭配參閱「第7圖」,當公司班表D2確認並完成匯入作業後,排班模組102持續的檢查公司班表D2,當員工需要調整公司班表D2時,該員工可以員工資訊裝置20將一班表調整請求D5傳送至智能排班系統10,使排班模組102將一班表異動訊息D6至管理端資訊裝置20’進行確認,當管理端資訊裝置20’同意該筆班表異動訊息D6,則排班模組102基於班表調整請求D5對公司班表D2進行調整,反之,當管理端資訊裝置20’否決該筆班表異動訊息D6,則排班模組102維持公司班表D2。 Please refer to "Figure 3", the figure shows the flow chart of the implementation of the present invention, and please refer to "Figure 2", "Figure 4" ~ "Figure 7", the figure shows the present invention Implementation diagrams (1)~(4), as shown in the figure, the company shift schedule generation process of the present invention is as follows: (1) Retrieve employee calendar Step S1: At the beginning, please refer to "Figure 4". The smart scheduling system 10 is connected to at least one external calendar server 30 so that the smart scheduling system 10 can retrieve at least An employee calendar (D1, D1') and stored in the calendar database 104 of the intelligent scheduling system 10; (2) Compare the available schedule time Step S2: After the smart scheduling system 10 receives the employee calendar (D1, D1'), the shift module 102 of the smart scheduling system 10 will retrieve the employee schedule (D1 , D1'), and detect at least one available schedule time of each employee's calendar (D1, D1'). Among them, the scheduling module 102 first detects each employee's schedule (D1, D1') A preset vacation date (D11, D11'). For example, in "Figure 5", after the scheduling module 102 retrieves the calendar D1 of employee A, it can detect the total of the April calendar from employee A's calendar D1 Two pieces of event information, "2019/04/09, SKll skin care products are on sale online" and "2019/04/24, scheduled holiday and Alice go shopping at the department store", the scheduling module 102 excludes these two event information, employees Other times in the calendar D1 are the scheduleable hours; (3) Optimize the company shift schedule step S3: Please refer to "Figure 6" for matching, when the shift module 102 captures the available shift schedules of each employee's calendar (D1, D1'), the shift module 102 can create a company shift schedule D2 based on the schedule of each employee schedule (D1, D1'). When the company schedule D2 is established, the shift module 102 will further control the company based on a schedule rule Shift table D2 performs error debugging. When the company shift table D2 does not meet the scheduling rules, the shift module 102 can adjust the company shift table D2 by filtering reference data. The filtering reference data can be the employee data (for example, the number of leave in the current month). , Historical work hours, seniority, or position hierarchy) perform weight comparison to adjust the company shift schedule D2. After the adjustment is completed, the shift module 102 will send a shift confirmation message D3 to a management terminal information device 20' To confirm, if the management information device 20' agrees with the company schedule D2, proceed to the next step, otherwise, if the management information device 20' does not agree with the company schedule D2, the shift module 102 continues to adjust the company schedule D2 The shift schedule combination until the management terminal information device 20' agrees with the company shift schedule D2; (4) Store and publish the company schedule. Step S4: When the management information device 20' agrees to the company schedule D2, the management information device 20' will send a consent message D4 to the intelligent scheduling system 10 to enable the scheduling module 102 can store the company shift schedule D2 in the one-line calendar database 104, and import the adjusted company shift schedule D2 to each employee schedule (D1, D1'), among which, the shift module 102 is imported in When each employee's calendar (D1, D1'), the shift module 102 can import part or all of the company's shift schedule D2 into each employee's calendar (D1, D1'). Under the partial import status, the shift mode The group 102 only needs to import the shifts related to the employee, and the shift module 102 can identify each employee’s calendar (D1, D1') with the calendar identification code; (5) Detect company shift schedule step S5: Please refer to "Figure 7" for matching. After the company shift schedule D2 is confirmed and the import operation is completed, the shift module 102 continuously checks the company shift schedule D2, and when employees need to adjust When the company shift schedule D2, the employee can send a shift schedule adjustment request D5 to the intelligent scheduling system 10 via the employee information device 20, so that the shift module 102 sends a shift schedule change message D6 to the management terminal information device 20' for confirmation When the management terminal information device 20' agrees to the shift schedule change message D6, the shift module 102 adjusts the company shift schedule D2 based on the shift schedule adjustment request D5. On the contrary, when the management terminal information device 20' denies the shift schedule If the change information is D6, the shift module 102 maintains the company shift table D2.

如「第8圖」,圖中所示為本發明之另一實施例(一),如圖,本發明之排班模組102更包含有一語意分析模組1023,語意分析模組1023儲存有至少一筆關鍵字詞資訊,排班模組102可透過比對語意分析模組1023,判斷員工行事曆所記錄的事件資訊是否預設休假日期,關鍵字詞資訊係可以例如:「排休」、「休假」、「請假」、「出去玩」等關鍵字詞,以更精準的辨識員工行事曆上的事件資訊是否可能被設定可排班時間,並且語意分析模組1023會對各筆事件資訊計算出權重,以計算出的權重數值判斷該則事件資訊的休假意願,又,語意分析模組1023係可以透過類神經網路演算法執行語意分析功能,但凡任何一種可達成語意分析的技術手段者,皆可實施,並不以類神經網路演算法為限,特先陳明,據此,排班模組102透過語意分析模組1023,可更加準確的分析出可排班時間。As shown in "Figure 8", the figure shows another embodiment (1) of the present invention. As shown in the figure, the scheduling module 102 of the present invention further includes a semantic analysis module 1023, and the semantic analysis module 1023 stores At least one piece of keyword information. The scheduling module 102 can determine whether the event information recorded in the employee’s calendar is a default vacation date through the comparison semantic analysis module 1023. The keyword information system can be such as: "scheduled vacation", Keyword words such as "vacation", "vacation", "go out to play", etc., to more accurately identify whether the event information on the employee's calendar may be set to schedule time, and the semantic analysis module 1023 will analyze each event information Calculate the weight, and use the calculated weight value to judge the vacation intention of the event information. In addition, the semantic analysis module 1023 can perform the semantic analysis function through the neural network algorithm, but any technical means that can achieve semantic analysis , Can be implemented, and is not limited to neural network-like algorithms. It is first stated that, based on this, the scheduling module 102 can analyze the available scheduling time more accurately through the semantic analysis module 1023.

請參閱「第9圖」,圖中所示為本發明之另一實施例(二),請搭配參閱「第4圖」~「第7圖」,如圖所示,智能排班系統10更包含有一人力媒合模組1024,所述的人力媒合模組1024與中央處理模組101完成資訊連接,所述的人力媒合模組1024建立有一媒合資料庫,可儲存至少一筆媒合人力資料,所述的媒合人力資料包含有兼職人員聯絡資訊、歷史班表資訊和歷史考勤資訊等資訊,其中,當排班模組102基於排班規則對公司班表D2進行調整,仍有無法符合排班規則的狀況,例如:手搖飲料店當日員工臨時請假,導致當日輪班員工數量不足時,排班模組102會將一人力媒合請求傳送至管理端資訊裝置20’,當管理端資訊裝置20’同意人力媒合請求後,人力媒合模組1024可將一職缺請求發布給基於媒合資料庫的兼職人員,其中,兼職人員可預先於自己持有的一媒合端資訊裝置安裝班表管理應用程式,使媒合端資訊裝置可與智能排班系統10完成資訊連接,以接收智能排班系統10所發布的職缺請求,再者,當該筆職缺請求完成媒合,排班模組102即可於媒合資料庫擷取媒合對象的媒合人力資料,並將該筆媒合人力資料匯入於公司班表D2,完成匯入後,排班模組102會再將一媒合結果確認資訊傳送至管理端資訊裝置,當管理端資訊裝置同意媒合結果,則排班模組102將調整完成的公司班表D2發布出去,又,當媒合成功後,人力媒合模組1024可進一步將一媒合成功訊息傳送給媒合端資訊裝置,或者,排班模組102可將公司班表D2匯入媒合端資訊裝置所綁定的電子行事曆,反之,當管理端資訊裝置否決媒合結果,則人力媒合模組1024會再進行媒合配對,直至管理端資訊裝置同意媒合結果為止;請再參閱「第10圖」,圖中所示為本發明之另一實施例(三),如圖,智能排班系統10可進一步資訊連接於一人力媒合伺服器40,所述的人力媒合伺服器40係可以媒合人力資源,且人力媒合伺服器40可對外發布一職缺資訊,若成功媒合,人力媒合模組1024即可為該名兼職人員,於媒合資料庫新增一筆媒合人力資料。Please refer to "Figure 9". The figure shows another embodiment (2) of the present invention. Please refer to "Figure 4" to "Figure 7". As shown in the figure, the intelligent scheduling system 10 is more It includes a human matching module 1024. The human matching module 1024 completes the information connection with the central processing module 101. The human matching module 1024 establishes a matching database that can store at least one matching Manpower data. The matched manpower data includes part-time personnel contact information, historical shift schedule information, and historical attendance information. Among them, when the shift module 102 adjusts the company shift schedule D2 based on the shift rules, there is still Conditions that cannot meet the scheduling rules, such as: a hand-crank beverage store temporarily asks for leave on the day, resulting in insufficient number of shift employees that day, the scheduling module 102 will send a manpower matching request to the management information device 20', and when the management After the terminal information device 20' agrees to the human matchmaking request, the human matchmaking module 1024 can post a job vacancy request to part-time personnel based on the matchmaking database, where the part-time personnel can pre-register a matchmaking terminal they own The information device is equipped with a shift schedule management application, so that the information device on the matching end can complete the information connection with the intelligent scheduling system 10 to receive the job vacancy request issued by the smart scheduling system 10. Furthermore, when the job vacancy request is completed For matchmaking, the shift scheduling module 102 can retrieve the matchmaking manpower data of the matchmaking object from the matchmaking database, and import the matchmaking manpower data into the company shift table D2. After the import is completed, the shift model The group 102 will then send a match result confirmation message to the management information device. When the management information device agrees with the match result, the shift module 102 will publish the adjusted company shift schedule D2. After success, the human matching module 1024 can further send a matching success message to the matching terminal information device, or the shift module 102 can import the company shift schedule D2 into the electronic device bound to the matching terminal information device. Calendar, on the contrary, when the management information device rejects the matching result, the human matching module 1024 will match again until the management information device agrees to the matching result; please refer to "Figure 10" again, Shown in the figure is another embodiment (3) of the present invention. As shown in the figure, the intelligent scheduling system 10 can be further connected to a human matching server 40, and the human matching server 40 can match humans. If the match is successful, the human match module 1024 can add a piece of matched manpower data to the match database for the part-time employee.

請參閱「第11圖」,圖中所示為本發明之另一實施例(四),如圖,本發明之智能排班系統10更包含有一工時計算模組106,中央處理模組101與工時計算模組106完成電性連接,所述的工時計算模組106可分析每一位員工的一般上班工時及加班工時,並且產生及儲存一工時紀錄檔案;請再參閱「第12圖」,圖中所示為本發明之另一實施例(五),如圖,本發明之智能排班系統10更包含有一薪資計算模組107,中央處理模組101與薪資計算模組107完成電性連接,所述的薪資計算模組107係可以工時紀錄檔案為基礎計算出各公司員工的薪資,並且可進一步匯出為一新資結算檔案。Please refer to "Figure 11", which shows another embodiment (4) of the present invention. As shown in the figure, the intelligent scheduling system 10 of the present invention further includes a working hour calculation module 106 and a central processing module 101 It is electrically connected with the working hour calculation module 106. The working hour calculation module 106 can analyze the general working hours and overtime working hours of each employee, and generate and store a working hour record file; please refer to "Figure 12" shows another embodiment (5) of the present invention. As shown in the figure, the intelligent scheduling system 10 of the present invention further includes a salary calculation module 107, a central processing module 101 and salary calculation The module 107 completes the electrical connection. The salary calculation module 107 can calculate the salary of the employees of each company based on the working hours record file, and can further export it as a new capital settlement file.

由上所述可知,本發明所稱之智能排班系統及其實施方法,其主要具有一智能排班系統,所述的智能排班系統包含有一排班模組、一資訊串接模組、一行事曆資料庫及一員工資料,智能排班系統主要係透過資訊串接模組與至少一外部行事曆伺服器進行串接,進而擷取各個員工的一員工行事曆,此外,排班模組可分析各員工行事曆的一可排班時間,再基於各筆可排班時間產生一公司班表,又,排班模組可再基於一排班規則對公司班表進行調整及檢查,並且公司班表的建立及異動,排班模組可向一管理端資訊裝置發布確認訊息,使公司管理端可掌握公司班表的異動情形進行決策,又,智能排班系統另可透過一人力媒合模組進行人力媒合,以填補空缺班表,增加排班之彈性;依此,本發明據以實施後,確實可達到提供一種擷取員工私人行事曆並自動安排出公司班表的智能排班系統及其實施方法之目的。It can be seen from the above that the intelligent scheduling system and its implementation method of the present invention mainly have an intelligent scheduling system, and the intelligent scheduling system includes a scheduling module, an information serial connection module, A calendar database and an employee data, the intelligent scheduling system is mainly connected with at least one external calendar server through the information connection module, and then retrieves an employee calendar of each employee. In addition, the scheduling model The team can analyze a schedule time of each employee’s calendar, and then generate a company schedule based on each schedule time. In addition, the schedule module can adjust and check the company schedule based on a schedule rule. In addition to the establishment and change of the company shift schedule, the scheduling module can issue a confirmation message to a management terminal information device, so that the company management terminal can grasp the company shift schedule and make decisions. Moreover, the intelligent scheduling system can also use a human The matching module performs manpower matching to fill the vacant shift schedule and increase the flexibility of shift scheduling. According to this, after the present invention is implemented, it can indeed provide a way to retrieve the employee’s personal calendar and automatically arrange the company shift schedule. The purpose of the intelligent scheduling system and its implementation method.

唯,以上所述者,僅為本發明之較佳之實施例而已,並非用以限定本發明實施之範圍;任何熟習此技藝者,在不脫離本發明之精神與範圍下所作之均等變化與修飾,皆應涵蓋於本發明之專利範圍內。However, the above are only the preferred embodiments of the present invention and are not intended to limit the scope of implementation of the present invention; anyone who is familiar with this technique can make equal changes and modifications without departing from the spirit and scope of the present invention , Should be covered in the patent scope of the present invention.

綜上所述,本發明之功效,係具有發明之「產業可利用性」、「新穎性」與「進步性」等專利要件;申請人爰依專利法之規定,向 鈞局提起發明專利之申請。To sum up, the effect of the present invention is that it possesses the patent requirements of "industrial applicability", "novelty" and "progressiveness" of the invention; the applicant, in accordance with the provisions of the Patent Law, filed a patent for invention Application.

10:智能排班系統10: Intelligent scheduling system

101:中央處理模組101: Central Processing Module

102:排班模組102: Shift module

1021:排班規則資料庫1021: Shift Rule Database

1022:歷史資料庫1022: Historical Database

1023:語意分析模組1023: Semantic Analysis Module

103:資訊串接模組103: Information Serial Module

104:行事曆資料庫104: calendar database

105:員工資料庫105: Staff Database

106:工時計算模組106: Working hours calculation module

107:薪資計算模組107: Salary calculation module

20:員工資訊裝置20: Staff Information Device

20’:管理端資訊裝置20’: Management terminal information device

30:外部行事曆伺服器30: External calendar server

40:人力媒合伺服器40: Human Matching Server

D1:員工行事曆D1: Staff calendar

D2:公司班表D2: Company shift schedule

D11:預設休假日期D11: Default vacation date

D11’:預設休假日期D11’: Preset vacation date

D3:排班確認訊息D3: Schedule confirmation message

D4:同意訊息D4: consent message

D5:班表調整請求D5: Shift schedule adjustment request

D6:班表異動訊息D6: Shift schedule change message

S1:擷取員工行事曆步驟S1: Steps to retrieve employee calendar

S2:比對可排班時間步驟S2: Compare the schedule time steps

S3:優化公司班表步驟S3: Steps to optimize the company schedule

S4:儲存及發布公司班表步驟S4: Steps for storing and publishing company shift schedule

S5:偵測公司班表步驟S5: Steps to detect company shift schedule

第1圖,為本發明之系統架構圖。 第2圖,為本發明之實施例。 第3圖,為本發明之實施流程圖。 第4圖,為本發明之實施示意圖(一)。 第5圖,為本發明之實施示意圖(二)。 第6圖,為本發明之實施示意圖(三)。 第7圖,為本發明之實施示意圖(四)。 第8圖,為本發明之另一實施例(一)。 第9圖,為本發明之另一實施例(二)。 第10圖, 為本發明之另一實施例(三)。 第11圖,為本發明之另一實施例(四)。 第12圖,為本發明之另一實施例(五)。 Figure 1 is a system architecture diagram of the present invention. Figure 2 shows an embodiment of the invention. Figure 3 is a flowchart of the implementation of the present invention. Figure 4 is a schematic diagram (1) of the implementation of the present invention. Figure 5 is a schematic diagram of the implementation of the present invention (2). Figure 6 is a schematic diagram of the implementation of the present invention (3). Figure 7 is a schematic diagram of the implementation of the present invention (4). Fig. 8 is another embodiment (1) of the present invention. Figure 9 shows another embodiment (2) of the present invention. Figure 10 is another embodiment (3) of the present invention. Figure 11 is another embodiment (four) of the present invention. Figure 12 is another embodiment (5) of the present invention.

S1:擷取員工行事曆步驟 S1: Steps to retrieve employee calendar

S2:比對可排班時間步驟 S2: Compare the schedule time steps

S3:優化公司班表步驟 S3: Steps to optimize the company schedule

S4:儲存及發布公司班表步驟 S4: Steps for storing and publishing company shift schedule

S5:偵測公司班表步驟 S5: Steps to detect company shift schedule

Claims (10)

一種智能排班系統,供以擷取至少一員工行事曆,並基於各該員工行事曆產生一公司班表,其包括: 一中央處理模組,供以運行該智能排班系統; 一排班模組,電性連接於該中央處理模組,該排班模組擷取該員工行事曆以建立該公司班表; 一資訊串接模組,電性連接於該中央處理模組,該資訊串接模組與至少一外部行事曆伺服器完成資訊連接後,以接收該員工行事曆; 一行事曆資料庫,電性連接於該中央處理模組,儲存有該員工行事曆與該公司班表;以及 該排班模組接收各該員工行事曆後,分析各該員工行事曆的至少一可排班時間,並基於各該可排班時間產生該公司班表,該排班模組以一排班規則對該公司班表進行檢查及調整,調整完成後再將該公司班表匯回各該員工行事曆及該行事曆資料庫。 An intelligent shift scheduling system for extracting at least one employee calendar, and generating a company shift schedule based on each employee calendar, which includes: A central processing module for running the intelligent scheduling system; A shift module is electrically connected to the central processing module, and the shift module retrieves the employee calendar to create the company shift schedule; An information connection module electrically connected to the central processing module, the information connection module and at least one external calendar server after completing the information connection, to receive the employee calendar; A calendar database, which is electrically connected to the central processing module, and stores the employee calendar and the company shift schedule; and After the scheduling module receives each of the employee’s schedules, it analyzes at least one schedule time of each employee’s schedule, and generates the company schedule based on each schedule time. The schedule module uses one schedule The rule checks and adjusts the company's shift schedule, and after the adjustment is completed, the company's shift schedule is remitted back to the employee calendar and the calendar database. 如申請專利範圍第1項所述之智能排班系統,其中,該排班模組包含有一語意分析模組,該語意分析模組分析各該員工行事曆的一事件資訊後,基於語意分析取得高休假意願的該事件資訊,並對該事件資訊標記為一預設休假日期,以對該員工行事曆篩選出該可排班時間。For example, the intelligent scheduling system described in item 1 of the scope of patent application, wherein the scheduling module includes a semantic analysis module, which analyzes the event information of each employee’s calendar and obtains it based on semantic analysis The event information with high vacation willingness, and the event information is marked as a preset vacation date, so as to filter the available schedule time for the employee's calendar. 如申請專利範圍第1項所述之智能排班系統,其中,該排班模組包含有一歷史資料庫,該歷史資料庫儲存有將該智能排班系統進行的處理動作記錄為一紀錄檔檔案。For example, the intelligent scheduling system described in item 1 of the scope of patent application, wherein the scheduling module includes a historical database storing the processing actions performed by the intelligent scheduling system as a log file . 如申請專利範圍第3項所述之智能排班系統,其中,該歷史資料庫連接於一區塊鏈網路,以將該紀錄檔檔案儲存至該區塊鏈網路。For example, the intelligent scheduling system described in item 3 of the scope of patent application, wherein the historical database is connected to a blockchain network to store the log file on the blockchain network. 如申請專利範圍第1項所述之智能排班系統,其中,一人力媒合模組與該中央處理模組完成資訊連接,該人力媒合模組建立有一媒合資料庫,儲存至少一媒合人力資料,該人力媒合模組可將一職缺請求發布出去。For example, in the intelligent scheduling system described in item 1 of the scope of patent application, a manpower matching module completes information connection with the central processing module, and the manpower matching module establishes a matching database for storing at least one media Combining manpower data, the manpower matching module can post a job vacancy request. 如申請專利範圍第1項所述之智能排班系統,其中,該中央處理模組與一工時計算模組完成電性連接,該工時計算模組供以產生及儲存一工時紀錄檔案。For example, the intelligent scheduling system described in item 1 of the scope of patent application, wherein the central processing module is electrically connected to a working hour calculating module, and the working hour calculating module is used to generate and store a working hour record file . 如申請專利範圍第6項所述之智能排班系統,其中,該中央處理模組與一薪資計算模組完成電性連接,該薪資計算模組以該工時紀錄檔案計算出一新資結算檔案。For example, the intelligent scheduling system described in item 6 of the scope of patent application, wherein the central processing module is electrically connected to a salary calculation module, and the salary calculation module calculates a new salary settlement based on the working hours record file file. 一種智能排班系統的實施方法,其包括: 一擷取員工行事曆步驟:一智能排班系統於一外部行事曆伺服器擷取及儲存至少一員工行事曆; 一比對可排班時間步驟:該智能排班系統擷取到各該員工行事曆後,該智能排班系統分析各該員工行事曆的至少一可排班時間; 一優化公司班表步驟:該排班模組基於各該可排班時間產生一公司班表,該排班模組基於一排班規則對該公司班表進行偵錯及調整該公司班表,調整完畢後,該排班模組將一排班確認訊息傳送至一管理端資訊裝置進行確認; 一儲存及發布公司班表步驟:當該管理端資訊裝置同意該排班確認訊息,該排班模組儲存該公司班表,並將調整後的該公司班表匯回至各該員工行事曆; 一偵測公司班表步驟:當一員工資訊裝置將一班表調整請求傳送至該智能排班系統後,該智能排班系統可將一班表異動訊息至該管理端資訊裝置進行確認,當該班表異動訊息被同意,則該智能排班系統基於該班表調整請求對該公司班表進行調整,當該筆班表異動訊息被否決時,則該智能排班系統維持該公司班表。 An implementation method of an intelligent scheduling system, which includes: 1. Steps for retrieving employee calendar: an intelligent scheduling system retrieves and stores at least one employee calendar on an external calendar server; Steps to compare the time available for scheduling: After the smart scheduling system retrieves the schedule of each employee, the smart scheduling system analyzes at least one schedule time of each employee's schedule; Steps for optimizing the company shift schedule: The shift module generates a company shift schedule based on each available shift time, and the shift module debugs the company shift schedule and adjusts the company shift schedule based on a shift rule. After the adjustment is completed, the scheduling module sends a scheduling confirmation message to a management information device for confirmation; Step 1: Store and publish the company shift schedule: When the management terminal information device agrees with the scheduling confirmation message, the shift module stores the company shift schedule, and returns the adjusted company shift schedule to each employee’s calendar ; Steps for detecting company shift schedule: When an employee information device sends a shift schedule adjustment request to the smart scheduling system, the smart shift scheduling system can send a shift schedule change message to the management terminal information device for confirmation. If the shift schedule change message is approved, the smart scheduling system adjusts the company shift schedule based on the shift schedule adjustment request. When the shift schedule change message is rejected, the smart schedule system maintains the company shift schedule . 如申請專利範圍第8項所述之智能排班系統的實施方法,其中,於該比對可排班時間步驟,該智能排班系統透過一語意分析模組對,對符合語意的該事件資訊設定為該可排班時間。For example, the implementation method of the intelligent scheduling system described in item 8 of the scope of patent application, wherein, in the comparison of the time steps available for scheduling, the intelligent scheduling system uses a semantic analysis module pair to analyze the event information that meets the semantics Set to this scheduleable time. 如申請專利範圍第8項所述之智能排班系統的實施方法,其中,該智能排班系統對該公司班表所進行之動作,該智能排班系統產生一紀錄檔檔案,並將該紀錄檔檔案儲存於一區塊鏈網路。For example, the implementation method of the intelligent scheduling system described in item 8 of the scope of patent application, wherein the intelligent scheduling system generates a log file for the actions performed on the company's schedule, and records the The files are stored in a blockchain network.
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