TWI683277B - Remote care device and remote cate method - Google Patents

Remote care device and remote cate method Download PDF

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TWI683277B
TWI683277B TW107122198A TW107122198A TWI683277B TW I683277 B TWI683277 B TW I683277B TW 107122198 A TW107122198 A TW 107122198A TW 107122198 A TW107122198 A TW 107122198A TW I683277 B TWI683277 B TW I683277B
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user
health
remote care
detection devices
service
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TW107122198A
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TW202001784A (en
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劉庭軒
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台灣受恩股份有限公司
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A remote care device is provided. The remote care device communicates with a number of health measuring devices through a communications network. The health measuring devices are used to measuring the state of the health of a user. The remote care device includes a data processing module and a service management module. The data processing module is used for receiving a number of health status data transmitted by the health measuring device according to a specific data format. Each of these health status data corresponds to a user account of the user's. The service management module is used to generate a specific message corresponding to this user account based on these health status data. This specific message is customized for the user.

Description

遠端照護裝置及遠端照護方法 Remote care device and remote care method

本發明是有關於一種遠端照護裝置及遠端照護方法,且特別是有關於一種適用於長照系統的遠端照護裝置及遠端照護方法。 The invention relates to a remote care device and a remote care method, and in particular to a remote care device and a remote care method suitable for a long-time care system.

伴隨著科技的發展,越來越多可以把檢測資料上傳雲端的健康檢測設備問世,例如是可以將資料傳至雲端的血壓計、健康手環等等。然而這些健康檢測設備必須各自透過各自的行動應用程式(mobile application,簡稱Mobile App、Apps)來進行管理,相當不便。而且,隨著老年化社會的來臨,長照的需求越來越受到重視。如何將這些健康檢測設備應用在長照系統當中,讓老年人的健康可以得到妥善的管理與照顧,已經日漸受到重視。 With the development of technology, more and more health detection devices that can upload test data to the cloud are available, such as sphygmomanometers and health bracelets that can transfer data to the cloud. However, these health detection devices must be managed by their respective mobile applications (Mobile Apps, Apps for short), which is quite inconvenient. Moreover, with the advent of an aging society, the demand for long photos is getting more and more attention. How to apply these health detection devices in the long-term photo system, so that the health of the elderly can be properly managed and cared for, has been increasingly valued.

本發明係有關於一種遠端照護裝置及照護方法,藉由歸戶程序,可以讓多個對應的健康檢測設備可以藉由相同的行動應用程式來控制或傳送資料,還可以將這些健康檢測設備的資料統合運用或進行進一步的處理。如此可大幅地提高使用者使用上的便利性,又可 以進一步提高這些健康檢測設備所提供之資料的運用方式,以在使用者的健康管理與照護上,提供更進一步的功能與服務。 The present invention relates to a remote care device and a care method. Through a home procedure, multiple corresponding health detection devices can be controlled or transmitted by the same mobile application, and these health detection devices can also be used. The data is used together or processed further. This can greatly improve the user's convenience, and In order to further improve the use of the information provided by these health testing equipment, in order to provide users with further functions and services in health management and care.

根據本發明之一方面,提出一種遠端照護裝置,係透過一通訊網路與多個健康檢測設備通訊。此些健康檢測設備係用以檢測一用戶的健康狀況。此遠端照護裝置包括一資料處理模組與一服務管理模組。資料處理模組用於接收此些健康檢測設備依照一特定資料格式傳送的多筆健康狀況資料。此些健康狀況資料係各對應至此用戶之一用戶帳號。服務管理模組則是用以根據此些健康狀況資料產生對應至此用戶帳號之一特定訊息。此特定訊息係為針對此用戶所定製者。 According to one aspect of the present invention, a remote care device is proposed that communicates with multiple health detection devices through a communication network. These health detection devices are used to detect the health status of a user. The remote care device includes a data processing module and a service management module. The data processing module is used to receive multiple pieces of health status data transmitted by these health detection devices according to a specific data format. Each of these health status data corresponds to a user account of this user. The service management module is used to generate a specific message corresponding to the user account according to the health status data. This specific message is customized for this user.

根據本發明之另一方面,提出一種遠端照護方法,包括以下步驟。透過一通訊網路與多個健康檢測設備通訊,此些健康檢測設備係用以檢測一用戶的健康狀況。接收此些健康檢測設備依照一特定資料格式傳送的多筆健康狀況資料。此些健康狀況資料係各對應至此用戶之一用戶帳號。根據此些健康狀況資料產生對應至此用戶帳號之一特定訊息,此特定訊息係為針對此用戶所定製者。 According to another aspect of the present invention, a remote care method is proposed, including the following steps. Communicate with multiple health testing devices through a communication network. These health testing devices are used to detect a user's health status. Receive multiple pieces of health status data sent by these health detection devices according to a specific data format. Each of these health status data corresponds to a user account of this user. Based on the health status data, a specific message corresponding to the user account is generated. The specific message is customized for the user.

為了對本發明之上述及其他方面有更佳的瞭解,下文特舉實施例,並配合所附圖式詳細說明如下: In order to have a better understanding of the above and other aspects of the present invention, the following examples are specifically described in conjunction with the accompanying drawings as follows:

100、400‧‧‧遠端照護裝置 100, 400‧‧‧ remote care device

102(1)~102(3)、402(1)~402(3)‧‧‧健康檢測設備 102(1)~102(3), 402(1)~402(3)‧‧‧‧Health testing equipment

104、404‧‧‧資料處理模組 104, 404‧‧‧ data processing module

106、406‧‧‧服務管理模組 106、406‧‧‧Service management module

108、408‧‧‧服務者終端 108, 408‧‧‧ server terminal

110‧‧‧智慧家電 110‧‧‧smart appliances

302、304、306、602、604‧‧‧流程步驟 302, 304, 306, 602, 604

202、502‧‧‧主表格 202, 502‧‧‧ Main Form

204、504‧‧‧檢測記錄表 204, 504‧‧‧ test record form

506‧‧‧服務人力資料表 506‧‧‧ Service Manpower Data Sheet

508‧‧‧服務記錄表 508‧‧‧Service Record Form

702‧‧‧設備商自有雲端 702‧‧‧Equipment provider own cloud

704‧‧‧資料交換雲端 704‧‧‧Data Exchange Cloud

708‧‧‧資料儲存單元 708‧‧‧Data storage unit

710‧‧‧即時運算儲存單元 710‧‧‧Real-time storage unit

第1圖繪示乃依照本發明一第一實施例之遠端照護裝置的架構圖。 FIG. 1 is a schematic diagram of a remote care device according to a first embodiment of the invention.

第2圖繪示乃依照本發明一第一實施例之用以將多個健康檢測設備與用戶之用戶帳號連結之表格的示意圖。 FIG. 2 is a schematic diagram of a table for connecting a plurality of health detection devices to a user’s user account according to a first embodiment of the present invention.

第3圖繪示乃依照本發明第一實施例之遠端照護方法的流程圖。 FIG. 3 is a flowchart of a remote care method according to the first embodiment of the invention.

第4圖繪示乃依照本發明一第二實施例之遠端照護裝置的架構圖。 FIG. 4 is a schematic diagram of a remote care device according to a second embodiment of the invention.

第5圖繪示乃依照本發明一第二實施例之遠端照護裝置所使用之相關表格的示意圖。 FIG. 5 is a schematic diagram of related tables used by a remote care device according to a second embodiment of the invention.

第6圖繪示乃依照本發明第二實施例之遠端照護方法的流程圖。 FIG. 6 is a flowchart of a remote care method according to a second embodiment of the invention.

第7圖繪示乃依照適用於本發明第一實施例及第二實施例之遠端照護裝置與方法所適用的軟硬體架構圖。 FIG. 7 shows a hardware and software architecture diagram applicable to the remote care devices and methods applicable to the first and second embodiments of the present invention.

第一實施例 First embodiment

請參照第1圖,其繪示乃依照本發明一第一實施例之遠端照護裝置的架構圖。遠端照護裝置100係透過一通訊網路與多個健康檢測設備通訊,多個健康檢測設備例如是健康檢測設備102(1)、102(2)、及102(3)。健康檢測設備102(1)、102(2)、及102(3)係用以檢測一用戶的健康狀況。此遠端照護裝置100包括一資料處理模組104與一服務管理模組106。資料處理模組104用於接收健康檢測設備102(1)、102(2)、及102(3)依照一特定資料格式傳送的多筆健康狀況資料。此些健康狀況資料係各對應至此用戶之一用戶帳號。而服務管理模組106則是用以根據這些健康狀況資料產生對應至此用戶帳號之一特定訊息。此特定訊息係為針對此用戶所定製者。 Please refer to FIG. 1, which is a schematic diagram of a remote care device according to a first embodiment of the present invention. The remote care device 100 communicates with a plurality of health detection devices through a communication network, such as the health detection devices 102(1), 102(2), and 102(3). The health detection devices 102(1), 102(2), and 102(3) are used to detect the health status of a user. The remote care device 100 includes a data processing module 104 and a service management module 106. The data processing module 104 is used to receive multiple pieces of health status data transmitted by the health detection devices 102(1), 102(2), and 102(3) according to a specific data format. Each of these health status data corresponds to a user account of this user. The service management module 106 is used to generate a specific message corresponding to the user account according to the health status data. This specific message is customized for this user.

健康檢測設備102(1)、102(2)、及102(3)例如是用以量測體溫、血壓、心率、血糖、血氧、及心電的任意一者或多者之檢測設備。健康檢測設備102(1)、102(2)、及102(3)也可例如是血壓計、智慧床、定位裝置、及健康手環之至少其中之一。健康檢測設備102(1)、102(2)、及102(3)並不限於此,只要是可以檢測出使用者之生理相關訊號或生理狀態的健康檢測設備即在本實施例之範圍之內。 The health detection devices 102(1), 102(2), and 102(3) are, for example, detection devices for measuring any one or more of body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and electrocardiogram. The health detection devices 102(1), 102(2), and 102(3) may also be at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet, for example. The health detection devices 102(1), 102(2), and 102(3) are not limited thereto, and any health detection device that can detect a user's physiological related signal or physiological state is within the scope of this embodiment .

健康檢測設備102(1)、102(2)、及102(3)例如係為物聯網(Internet of Things,IoT)裝置。亦即健康檢測設備102(1)、102(2)、及102(3)可以透過有線網路或無線網路之通訊網路,與遠端照護裝置100進行通訊,以將健康檢測設備102(1)、102(2)、及102(3)對此用戶所檢測或量測而得的生理訊號或生理資料,例如是體溫、血壓、心率、血糖、血氧、及心電資料等,傳送至遠端照護裝置100。健康檢測設備102(1)、102(2)、及102(3)例如是將生理訊號或生理資料先透過通訊網路上傳至各自的雲端,並由各自的雲端將訊號或資料轉換成一特定資料格式,例如是應用程式介面(Application Programming Interface,API)格式,再傳送至遠端照護裝置100。遠端照護裝置100例如由伺服器或電腦系統來實現。遠端照護裝置100亦可包含與健康檢測設備102(1)、102(2)、及102(3)所對應之各自的雲端相通訊的另一個雲端。 The health detection devices 102(1), 102(2), and 102(3) are, for example, Internet of Things (IoT) devices. That is, the health detection devices 102(1), 102(2), and 102(3) can communicate with the remote care device 100 through the communication network of a wired network or a wireless network to connect the health detection device 102(1 ), 102(2), and 102(3) physiological signals or physiological data detected or measured by this user, such as body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and ECG data, etc., are sent to Remote care device 100. The health detection devices 102(1), 102(2), and 102(3), for example, first upload physiological signals or physiological data to their respective clouds through a communication network, and convert the signals or data into a specific data format by their respective clouds , For example, in an Application Programming Interface (API) format, and then sent to the remote care device 100. The remote care device 100 is implemented by a server or a computer system, for example. The remote care device 100 may also include another cloud that communicates with the respective cloud corresponding to the health detection devices 102(1), 102(2), and 102(3).

健康檢測設備102(1)、102(2)、及102(3)例如係透過一表格以與此用戶之此用戶帳號連結。請參照第2圖,其繪示乃依照本發明一第一實施例之用以將多個健康檢測設備與用戶之用戶帳號連結 之表格的示意圖。主表格202係用以將多個健康檢測設備與用戶之用戶帳號連結。主表格202例如具有「主代碼」欄位、「基本資料」欄位、以及「對應的設備代碼」欄位。「主代碼」欄位記錄了用戶之用戶帳號,其為此用戶所對應的唯一代碼,例如可為用戶的身份證字號、或對應至此用戶的一流水號、或其他類型用戶代碼。「基本資料」欄位則記錄此用戶的基本資料,例如名字、性別、年齡、住址等等。「對應的設備代碼」欄位則記錄此用戶之用戶帳戶所對應的設備代碼。假設健康檢測設備102(1)、102(2)、及102(3)係為與此用戶和此用戶帳戶相關聯的健康檢測設備,則「對應的設備代碼」欄位中將記錄健康檢測設備102(1)、102(2)、及102(3)的設備代碼,例如是產品類別、產品型號、或產品序號等所對應之代碼。 The health detection devices 102(1), 102(2), and 102(3) are linked to the user account of the user through a form, for example. Please refer to FIG. 2, which is a schematic diagram of a first embodiment of the present invention for connecting a plurality of health testing devices to a user’s user account Schematic diagram of the table. The main form 202 is used to connect a plurality of health testing devices to the user account of the user. The main table 202 has, for example, a "master code" field, a "basic data" field, and a "corresponding equipment code" field. The "master code" field records the user's user account, which is the unique code corresponding to the user, such as the user's ID number, or the first-class water number corresponding to the user, or other types of user codes. The "Basic Information" field records the basic information of this user, such as name, gender, age, address, etc. The "corresponding device code" field records the device code corresponding to this user's user account. Assuming that the health detection devices 102(1), 102(2), and 102(3) are the health detection devices associated with this user and this user account, the health detection devices will be recorded in the "corresponding device code" field The device codes of 102(1), 102(2), and 102(3) are, for example, codes corresponding to product categories, product models, or product serial numbers.

讓健康檢測設備102(1)、102(2)、及102(3)與與此用戶之此用戶帳號連結的優點是,每當此用戶購買新的健康檢測設備時,即可在新的健康檢測設備與遠端照護裝置100進行註冊程序之後,藉由與主代碼所對應的用戶之基本資料進行比對,即可得知新的健康檢測設備係屬於同一用戶所有,而可以「歸戶」至同一用戶帳號。上述之「歸戶」意指使健康檢測設備與此用戶之用戶帳號對應(例如除將新的健康檢測設備的設備代碼寫入此用戶帳號的主表格202),而可使歸戶至同一用戶帳號的健康檢測設備都對應至同一個主代碼。如第2圖之主表格202所示,假設健康檢測設備102(1)、102(2)、及102(3)的設備代碼分別為Device01、Device02、及Device03,其均對應至同一個主代碼Pkey,亦即其均對應至同一個用戶的用戶帳號。 The advantage of linking the health detection devices 102(1), 102(2), and 102(3) with the user account of the user is that whenever the user purchases a new health detection device, the new health After the registration process of the testing equipment and the remote care device 100, by comparing with the user's basic data corresponding to the main code, you can know that the new health testing equipment belongs to the same user and can be "homed" To the same user account. The above "home" means to make the health test equipment correspond to the user account of the user (for example, in addition to writing the device code of the new health test equipment into the main form 202 of the user account), so that the home can be returned to the same user account Of the health detection devices correspond to the same main code. As shown in the main table 202 of FIG. 2, it is assumed that the device codes of the health detection devices 102(1), 102(2), and 102(3) are Device01, Device02, and Device03, respectively, which all correspond to the same main code Pkey, that is, they all correspond to the user account of the same user.

上述之歸戶程序,亦可不需透過用戶之基本資料的比對來進行。例如,也可以於註冊新的健康檢測設備時,請使用者同時輸入用戶帳號或用戶之主代碼,即可得知新的健康檢測設備係屬於同一用戶所有,而將此新的健康檢測設備的對應的設備代碼寫入主表格202,以完成歸戶程序。 The above home-to-home procedure can also be carried out without comparing the user's basic data. For example, when registering a new health detection device, the user can also enter the user account or the user's master code at the same time, you can know that the new health detection device belongs to the same user, and the new health detection device The corresponding device code is written into the main form 202 to complete the home ownership procedure.

關於歸戶程序,除了用上述之以表格的方式來使健康檢測設備與此用戶之此用戶帳號連結的做法之外,多個健康檢測設備亦可透過一檔案中之一字串以與此用戶之此用戶帳號連結。例如,此檔案中的字串可以記錄一用戶的用戶帳號之主代碼Pkey,其後接著設備代碼Device01、Device02、及Device03以形成一個字串,以此方式來進行歸戶程序,來讓設備代碼Device01、Device02、及Device03對應至同一個主代碼Pkey,亦即均對應至同一個用戶的用戶帳號。 Regarding the home ownership procedure, in addition to the above-mentioned method of linking the health test device with the user account of the user in the form of a table, multiple health test devices can also communicate with the user through a string in a file This user account link. For example, the string in this file can record the main code Pkey of a user's user account, followed by the device codes Device01, Device02, and Device03 to form a string, which is used to carry out the home procedure to let the device code Device01, Device02, and Device03 correspond to the same main code Pkey, that is, they all correspond to the same user account.

健康檢測設備102(1)、102(2)、及102(3)例如透過一行動裝置之一應用程式以接收健康檢測設備102(1)、102(2)、及102(3)之多個健康狀況資料。健康檢測設備102(1)、102(2)、及102(3)例如是在行動裝置的應用程式的控制之下,將生理訊號或生理資料透過Wifi或藍牙通訊傳送至行動電話,再透過行動電話之通訊網路上傳至各自的雲端,並由各自的雲端將訊號或資料轉換成一特定資料格式,例如是應用程式介面(Application Programming Interface,API)格式,再傳送至遠端照護裝置100。或者,健康檢測設備102(1)、102(2)、及102(3)亦可本身即具有網路通訊的功能,而可以自行將資料上傳至各自的雲端並於轉換成特定資料格式傳送至遠端照護裝置100。 The health detection devices 102(1), 102(2), and 102(3) receive a plurality of health detection devices 102(1), 102(2), and 102(3), for example, through an application of a mobile device Health status information. The health detection devices 102(1), 102(2), and 102(3) are, for example, under the control of an application of a mobile device, and transmit physiological signals or physiological data to a mobile phone through Wifi or Bluetooth communication, and then through the mobile The communication network of the phone is uploaded to the respective cloud, and the signals or data are converted into a specific data format by the respective cloud, such as an application programming interface (Application Programming Interface, API) format, and then transmitted to the remote care device 100. Alternatively, the health detection devices 102(1), 102(2), and 102(3) can also have the function of network communication themselves, and they can upload the data to their own clouds and convert to a specific data format to send to Remote care device 100.

資料處理模組104用於接收健康檢測設備102(1)、102(2)、及102(3)依照此特定資料格式傳送的多筆健康狀況資料,並儲存於與主表格202相關聯的檢測記錄表204。檢測記錄表204例如是記錄健康檢測設備102(1)的多筆量測值、健康檢測設備102(2)的多筆量測值、健康檢測設備102(3)的多筆量測值。上述之行動裝置之應用程式例如是行動應用程式(mobile application,簡稱Mobile App、Apps)。 The data processing module 104 is used to receive multiple pieces of health status data transmitted by the health detection devices 102(1), 102(2), and 102(3) according to this specific data format, and stored in the test associated with the main form 202 Record table 204. The detection record table 204 records, for example, multiple measurement values of the health detection device 102(1), multiple measurement values of the health detection device 102(2), and multiple measurement values of the health detection device 102(3). The application of the mobile device mentioned above is, for example, a mobile application (Mobile Application, Mobile App, Apps for short).

於傳統作法中,各家廠商所分別提供的不同健康檢測設備必須要由此廠商所提供的行動應用程式來進行控制與傳送資料。因此,若使用者使用了多個健康檢測設備,則必須下載及安裝多個對應的健康檢測設備的行動應用程式,於操作上相當不便。而且,各個健康檢測設備檢測出來的資料係無法整合運用,使得健康檢測設備的功能有限。而本實施例可以藉由上述之歸戶程序,可以讓多個對應的健康檢測設備可以藉由相同的行動應用程式來控制或傳送資料。對於使用者而言,即使多個健康檢測設備係由不同廠商所提供,使用者亦可僅藉由單一個行動應用程式便可以控制這些健康檢測設備,並接收這些健康檢測設備的資料。進一步地,還可以將這些健康檢測設備的資料統合運用或進行進一步的處理。本實施例大幅地提高使用者使用上的便利性,又可以進一步提高這些健康檢測設備所提供之資料的運用方式,以在使用者的健康管理與照護上,提供更進一步的功能與服務。 In the traditional approach, different health detection equipment provided by each manufacturer must be controlled and transmitted by the mobile application provided by the manufacturer. Therefore, if a user uses multiple health detection devices, it is necessary to download and install multiple corresponding mobile applications of the health detection device, which is quite inconvenient in operation. Moreover, the data detected by each health detection device cannot be integrated and used, which makes the function of the health detection device limited. In this embodiment, through the above-mentioned home ownership procedure, multiple corresponding health detection devices can be controlled or transmitted through the same mobile application. For users, even if multiple health detection devices are provided by different manufacturers, the user can control these health detection devices and receive data from these health detection devices through a single mobile application. Further, the data of these health detection devices can also be integrated or further processed. This embodiment greatly improves the user's convenience, and can further improve the use of the data provided by these health detection devices to provide further functions and services in the user's health management and care.

舉例來說,上述之特定訊息係可傳送至一服務者終端108,以使服務者終端108顯示對應於此用戶帳號之此用戶所需要之照 護服務。於遠端照護裝置100收集到多個健康檢測設備102(1)、102(2)、及102(3)所檢測而得的使用者的健康資訊(例如是體溫值、血壓值及心跳值)之後,遠端照護裝置100可以判斷使用者在這樣的身體狀況之下,所需要的照護服務。例如,使用者的健康資訊(例如是體溫值、血壓值及心跳值)係均處於正常範圍下,則此用戶帳號之此用戶所需要之照護服務可能僅是一般狀態的照護服務。若使用者的健康資訊(例如是體溫值、血壓值及心跳值)有異常的情況,則此用戶帳號之此用戶所需要之照護服務可能是需要額外觀察的特別照護服務,或者是需要送醫檢查的服務。 For example, the above-mentioned specific message can be sent to a server terminal 108, so that the server terminal 108 displays the photo required by the user corresponding to the user account 护服务。 Care services. The remote care device 100 collects the user's health information (such as body temperature value, blood pressure value, and heartbeat value) detected by multiple health detection devices 102(1), 102(2), and 102(3) After that, the remote care device 100 can determine the care services the user needs under such a physical condition. For example, if the user's health information (such as body temperature value, blood pressure value, and heartbeat value) is within the normal range, the care services required by this user in this user account may be only normal state care services. If the user's health information (such as body temperature, blood pressure, and heart rate) is abnormal, the care services required by this user in this user account may be special care services that require additional observation or need to be sent to a doctor Check the service.

產生此特定訊息的方法可以是例如使用機器學習的方式來產生此特定訊息。例如根據多筆健康檢測設備所檢測而得的資料,透過機器學習來分析出使用者的健康狀態,以產生對應至使用者所需之服務的特定訊息。或者,產生此特定訊息的方式可以是透過假使某條件成立則執行某項動作的條件式判斷的方式,來產生對應的特定訊息。例如,假使用戶的血壓大於某臨界值的條件成立,則發出再量一次血壓的服務之特定訊息,或是送醫之服務的特定訊息。 The method for generating the specific message may be, for example, using machine learning to generate the specific message. For example, based on the data detected by multiple health detection devices, the user's health status is analyzed through machine learning to generate specific messages corresponding to the services required by the user. Or, the way to generate the specific message may be to generate a corresponding specific message through a conditional judgment method that performs an action if a certain condition is established. For example, if the condition that the user's blood pressure is greater than a certain threshold is established, a specific message for the service of measuring the blood pressure again, or a specific message for the service of sending a doctor.

上述之特定訊息也可以是控制訊號。例如是經由通訊網路傳送至健康檢測設備102(1)、102(2)、及102(3)之至少其中之一,以控制健康檢測設備102(1)、102(2)、及102(3)之至少其中之一的控制訊號。舉例來說,遠端照護裝置100可以藉由特定訊息來控制健康檢測設備,例如是要求健康檢測設備重新量測一次使用者的生理訊號。 The specific message mentioned above may also be a control signal. For example, it is transmitted to at least one of the health detection devices 102(1), 102(2), and 102(3) via a communication network to control the health detection devices 102(1), 102(2), and 102(3 ) Of at least one of the control signals. For example, the remote care device 100 can control the health detection device through specific messages, for example, requiring the health detection device to measure the user's physiological signal again.

或者,上述的特定訊息也可以是用以控制一智慧家電110的訊息。此特定訊息亦可係透過通訊網路傳送至智慧家電110以控制此智慧家電110。智慧家電110係位於此用戶所在處附近。例如,遠端照護裝置100藉由健康檢測設備102(1)、102(2)、及102(3)所傳送的訊號得知使用者已經醒來而且又是在使用者正常的起床時間起床,遠端照護裝置100便可發送此特定訊息以控制智慧家電110,例如是打開電燈或是打開窗簾等,以讓使用者可以得到更佳的室內照明,避免使用者因光線不足而產生跌倒的情形。 Alternatively, the above specific message may also be a message for controlling a smart home appliance 110. The specific message can also be sent to the smart home appliance 110 through the communication network to control the smart home appliance 110. The smart home appliance 110 is located near the user's location. For example, the remote care device 100 knows that the user has woken up and got up at the user's normal wake-up time through the signals transmitted by the health detection devices 102(1), 102(2), and 102(3). The remote care device 100 can send this specific message to control the smart home appliance 110, such as turning on a light or opening a curtain, etc., so that the user can get better indoor lighting and avoid the user from falling due to insufficient light. .

而且,如果健康檢測設備102(1)、102(2)、及102(3)之至少其中之一更具有提供此用戶之一室內定位資訊的功能的話,服務管理模組106更可根據此室內定位資訊產生對應至此用戶帳號之一控制訊號。此控制訊號係透過通訊網路傳送到智慧家電110以控制智慧家電110,而此智慧家電110係為位於上述室內定位資訊所在處附近的智慧家電。例如,當遠端照護裝置100藉由健康檢測設備102(1)、102(2)、及102(3)所傳送的訊號得知使用者已經醒來而且又是使用者正常的起床時間,遠端照護裝置100便可發送此控制訊號以控制健康檢測設備所提供之室內定位資訊附近的智慧家電110,例如是關閉室內定位資訊所對應之房間(通常也是使用者所在的房間)的冷氣或調整冷氣溫度,以讓使用者所處的環境更為舒適。 Moreover, if at least one of the health detection devices 102(1), 102(2), and 102(3) further has the function of providing indoor positioning information for one of the users, the service management module 106 can further The positioning information generates a control signal corresponding to this user account. The control signal is transmitted to the smart home appliance 110 through the communication network to control the smart home appliance 110, and the smart home appliance 110 is a smart home appliance located near the location of the indoor positioning information. For example, when the remote care device 100 knows that the user has woken up and is the normal time for the user to get up through the signals sent by the health detection devices 102(1), 102(2), and 102(3) The end-care device 100 can send this control signal to control the smart home appliances 110 near the indoor positioning information provided by the health detection device, for example, to turn off the air conditioning or adjustment of the room corresponding to the indoor positioning information (usually the room where the user is located) Cooling air temperature to make the user's environment more comfortable.

請參照第3圖,其繪示乃依照本發明第一實施例之遠端照護方法的流程圖。遠端照護方法包括以下步驟。請同時參考第1圖。首先,如步驟302所示,透過通訊網路與多個健康檢測設備 102(1)~102(3)通訊,這些健康檢測設備102(1)~102(3)係用以檢測一用戶的健康狀況。接著,進入步驟304,接收此些健康檢測設備102(1)~102(3)依照一特定資料格式傳送的多筆健康狀況資料,此些健康狀況資料係各對應至此用戶之用戶帳號。之後,執行步驟306,根據此些健康狀況資料產生對應至用戶帳號之一特定訊息。此特定訊息係為針對此用戶所定製者。 Please refer to FIG. 3, which illustrates a flowchart of a remote care method according to the first embodiment of the present invention. The remote care method includes the following steps. Please also refer to Figure 1. First, as shown in step 302, through the communication network and multiple health detection equipment 102(1)~102(3) communication, these health detection devices 102(1)~102(3) are used to detect a user's health status. Next, step 304 is entered to receive a plurality of pieces of health status data transmitted by the health detection devices 102(1) to 102(3) according to a specific data format, and the health status data are each corresponding to the user account of the user. Then, step 306 is executed to generate a specific message corresponding to the user account according to the health status data. This specific message is customized for this user.

此方法選擇性地包括傳送此特定訊息至一服務者終端,以使此服務者終端顯示對應於此用戶帳號之用戶所需要之照護服務。或者,此特定訊息係經由通訊網路傳送此些健康檢測設備之至少其中之一,以控制此些健康檢測設備之至少其中之一。或者,此特定訊息係透過通訊網路傳送至智慧家電110以控制智慧家電110,此智慧家電110係位於此用戶所在處附近。 The method optionally includes sending the specific message to a server terminal so that the server terminal displays the care service required by the user corresponding to the user account. Or, the specific message is transmitted through the communication network to at least one of the health detection devices to control at least one of the health detection devices. Or, the specific message is sent to the smart home appliance 110 through the communication network to control the smart home appliance 110, and the smart home appliance 110 is located near the user's location.

此外,此方法選擇性地包括,當此些健康檢測設備之至少其中之一更用以提供此用戶之一室內定位資訊時,亦可根據此室內定位資訊產生對應至此用戶帳號之一控制訊號,此控制訊號係透過此通訊網路傳送到智慧家電110以控制智慧家電110。 In addition, the method optionally includes that when at least one of the health detection devices is used to provide indoor positioning information of the user, a control signal corresponding to the user account can also be generated according to the indoor positioning information, The control signal is transmitted to the smart home appliance 110 through the communication network to control the smart home appliance 110.

第二實施例 Second embodiment

請參照第4圖,其繪示乃依照本發明一第二實施例之遠端照護裝置的架構圖。遠端照護裝置400包括一資料處理模組404與一服務管理模組406。資料處理模組404用於根據一用戶帳號之一用戶的多筆健康狀況資料,產生此用戶的一服務需求。此服務需求包括一用 戶定位資訊、一用戶需求服務時間資訊、以及一用戶需求服務技能資訊。服務管理模組406則是用以從多個候選服務人員選項中,選擇符合此服務需求之一合適服務人員選項。此些候選服務人員選項之各者包括對應的一服務人員定位資訊、一服務人員空班資訊以及一服務人員技能資訊,並透過一通訊網路將此服務需求傳送至此合適服務人員選項所對應的一服務者終端。 Please refer to FIG. 4, which is a schematic diagram of a remote care device according to a second embodiment of the present invention. The remote care device 400 includes a data processing module 404 and a service management module 406. The data processing module 404 is used to generate a service demand for a user based on multiple pieces of health information of a user of a user account. This service requirement includes one use User location information, a user's demand service time information, and a user's demand service skill information. The service management module 406 is used to select a suitable service personnel option that meets the service requirements from a plurality of candidate service personnel options. Each of these candidate service personnel options includes a corresponding service personnel location information, a service personnel empty shift information, and a service personnel skill information, and transmits the service demand to a corresponding one of the appropriate service personnel options through a communication network Server terminal.

此些健康狀況資料係透過多個健康檢測設備所產生,例如是健康檢測設備402(1)、402(2)、及402(3)。健康檢測設備402(1)、402(2)、及402(3)係用以檢測用戶的健康狀況,並分別將多筆健康狀況資料傳送至資料處理模組404。此些健康狀況資料係各對應至此用戶之用戶帳號。其中,此些健康檢測設備包括用以量測體溫、血壓、心率、血糖、血氧、及心電之至少其中之一的檢測設備。此些健康檢測設備包括血壓計、智慧床、定位裝置、及健康手環之至少其中之一。然本實施例並不限於此。只要是能檢測使用者之生理相關訊號或生理狀態的健康檢測設備皆在本實施例的範圍之內。 The health status data is generated by multiple health detection devices, such as health detection devices 402(1), 402(2), and 402(3). The health detection devices 402(1), 402(2), and 402(3) are used to detect the user's health status, and transmit multiple pieces of health status data to the data processing module 404, respectively. These health status data correspond to the user accounts of this user. Among them, these health detection devices include detection devices for measuring at least one of body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and electrocardiogram. The health detection equipment includes at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet. However, this embodiment is not limited to this. As long as it is a health detection device that can detect a physiological signal or physiological state of a user, it is within the scope of this embodiment.

服務管理模組406根據這些健康狀況資料產生對應至此用戶帳號之服務需求。其中,上述之服務需求包括一照護服務需求、一社工服務需求、一居家服務需求、一醫療服務需求之至少其中之一。 The service management module 406 generates service requirements corresponding to the user account according to the health status data. Among them, the above service demand includes at least one of a care service demand, a social work service demand, a home service demand, and a medical service demand.

此服務需求之用戶定位資訊意指此用戶的所在處之位置資訊,例如是地址資訊或是全球定位系統的經緯度資訊。服務需求之用戶需求服務時間資訊例如係為此用戶的需要被服務的時間區段,例如是哪幾天或是哪幾個小時。而服務需求之用戶需求服務技能資訊 則例如是用戶需求服務所特別需求的服務技能,例如是服務提供者必須具備烹調技能或駕車技能。而服務需求之用戶需求服務技能資訊也可以是針對服務提供者提出之限制,例如是性別限制或是年齡限制。 The user positioning information required by this service means the location information of the user's location, such as address information or global latitude and longitude information of the global positioning system. The service time information of the user demand of the service demand is, for example, the time period for which the user needs to be served, for example, which days or hours. And service needs, user needs, service skills information For example, the service skills specifically required by the user for the service, for example, the service provider must have cooking skills or driving skills. The service demand information of the service demand of the user can also be a restriction imposed on the service provider, such as a gender restriction or an age restriction.

請同時參考第5圖,其繪示乃依照本發明一第二實施例之遠端照護裝置所使用之相關表格的示意圖。資料處理模組404與服務管理模組406所使用的表格例如包括一主表格502、一檢測記錄表504、一服務人力資料表506、及一服務記錄表508。 Please also refer to FIG. 5, which is a schematic diagram of related tables used by a remote care device according to a second embodiment of the present invention. The tables used by the data processing module 404 and the service management module 406 include, for example, a main table 502, a test record table 504, a service manpower data table 506, and a service record table 508.

主表格502係用以將多個健康檢測設備與用戶之用戶帳號連結。主表格502例如具有「主代碼」欄位、「基本資料」欄位、以及「對應的設備代碼」欄位。「主代碼」欄位記錄了用戶之用戶帳號。「基本資料」欄位則記錄此用戶的基本資料,例如名字、性別、年齡、住址等等。「對應的設備代碼」欄位則記錄此用戶之用戶帳戶所對應的設備代碼。假設健康檢測設備402(1)、402(2)、及402(3)係為與此用戶帳戶相關聯的健康檢測設備,則「對應的設備代碼」欄位中將記錄健康檢測設備402(1)、402(2)、及402(3)的設備代碼。 The main form 502 is used to connect a plurality of health testing devices to the user account of the user. The main table 502 has, for example, a "master code" field, a "basic data" field, and a "corresponding equipment code" field. The "Master Code" field records the user's user account. The "Basic Information" field records the basic information of this user, such as name, gender, age, address, etc. The "corresponding device code" field records the device code corresponding to this user's user account. Assuming that the health detection devices 402(1), 402(2), and 402(3) are the health detection devices associated with this user account, the health detection device 402(1 will be recorded in the "corresponding device code" field ), 402(2), and 402(3) device codes.

檢測記錄表504係用以記錄多個健康檢測設備402(1)、402(2)、及402(3)對用戶進行檢測後的檢測記錄。資料處理模組404例如係以檢測記錄表504中的檢測記錄作為用戶帳號之用戶的多筆健康狀況資料,來產生此用戶的服務需求。 The detection record table 504 is used to record the detection records of the plurality of health detection devices 402(1), 402(2), and 402(3) after the user is detected. The data processing module 404 uses, for example, the detection records in the detection record table 504 as multiple pieces of health information of the user of the user account to generate the service requirements of the user.

服務人力資料表506則是記錄了多個候選服務人員的相關資訊,例如是服務單位、服務人員、服務項目、服務人員定位資訊、服務人員空班資訊、及服務人員技能資訊。服務管理模組406則 是用以從多個候選服務人員選項中,選擇符合此服務需求之一合適服務人員選項。多個候選服務人員選項例如是流水號001、002、003等所對應之候選服務人員選項。此些候選服務人員選項之各者包括對應的服務人員定位資訊、服務人員空班資訊以及服務人員技能資訊。其中,服務人員定位資訊係為此服務人員所在位置的定位資訊,例如是地址資訊或是全球定位系統之經緯度值。服務人員空班資訊係為此服務人員之空檔時間或空檔時間區段,或者是可以提供服務的時間或時間區段。服務人員技能資訊係為此服務人員所具備的相關服務技能或其他特殊技能。例如是照護服務技能、烹調技能、駕車技能、醫療技能、夜間照護技能等。 The service manpower data table 506 records related information of multiple candidate service personnel, such as service units, service personnel, service items, service personnel location information, service personnel idle shift information, and service personnel skill information. Service management module 406 It is used to select one of the suitable service personnel options from multiple candidate service personnel options that meet this service requirement. The plurality of candidate service personnel options are, for example, candidate service personnel options corresponding to serial numbers 001, 002, 003, and the like. Each of these candidate service personnel options includes corresponding service personnel location information, service personnel empty shift information, and service personnel skill information. The location information of the service personnel is the location information of the location of the service personnel, such as address information or the latitude and longitude value of the global positioning system. The service staff's free shift information refers to the service staff's empty time or empty time zone, or the time or time zone in which the service can be provided. Service staff skill information is related service skills or other special skills possessed by the service staff. For example, care service skills, cooking skills, driving skills, medical skills, night care skills, etc.

服務管理模組406則是用以從多個候選服務人員選項中,選擇符合此服務需求之合適服務人員選項的方式例如是,找尋服務人員定位資訊、服務人員空班資訊以及服務人員技能資訊與此用戶之用戶定位資訊、用戶需求服務時間資訊、以及用戶需求服務技能資訊能夠匹配之服務人員。 The service management module 406 is used to select suitable service personnel options that meet the service requirements from multiple candidate service personnel options. The service personnel who can match the user's user positioning information, user demand service time information, and user demand service skill information.

例如,服務管理模組406先從多個候選服務人員選項,找出服務人員定位資訊(服務人員所在位置)與用戶之用戶定位資訊(用戶所在位置)之位置較為接近之數個候選服務人員選項。然後,服務管理模組406再從上述之數個候選服務人員選項找出服務人員空班資訊(服務人員有空檔而可以提供服務的時間區段)與用戶之用戶需求服務時間資訊(用戶需要服務人員提供服務的時間區段)匹配的幾個候選服務人員選項。之後,服務管理模組406再從上述之幾個候選服務 人員選項找出服務人員技能資訊(服務人員所具備的服務技能)與用戶之用戶需求服務技能資訊(用戶所需求的服務人員的技能)匹配的候選服務人員選項。服務管理模組406並透過通訊網路將此服務需求傳送至此所選擇的合適服務人員選項所對應的服務者終端408。選擇與過濾候選服務人員選項的順序並不限於上述順序,亦可使用其他順序來選擇與過濾。 For example, the service management module 406 first finds a number of candidate service personnel options that are relatively close to the location information of the service personnel (location of the service personnel) and the user location information of the user (location of the user) from multiple candidate service personnel options . Then, the service management module 406 then finds the service staff empty shift information (the time period when the service staff is available and can provide services) and the user's user demand service time information (user needs The time period during which the service personnel provide services) matches several candidate service personnel options. After that, the service management module 406 selects several candidate services from the above Personnel options Find out the candidate service personnel options that match the service staff skill information (service skills possessed by the service staff) with the user's user demand service skill information (service skills required by the user). The service management module 406 transmits the service demand to the server terminal 408 corresponding to the selected appropriate service personnel option through the communication network. The order of selecting and filtering the candidate service personnel options is not limited to the above order, and other orders may be used for selection and filtering.

若操作服務者終端408之服務人員於收到上述的服務需求,並操作對應之行動應用程式(App),而回覆同意接受此服務需求的話,則可視為完成遠端照護服務人員派遣的程序。 If the service staff operating the server terminal 408 receives the above service demand and operates the corresponding mobile application (App), and responds to agree to accept the service demand, it can be regarded as completing the procedure of dispatching the remote care service staff.

藉由本實施例的遠端照護裝置與方法,可以有效地根據用戶的服務需求,找出合適的服務人員。藉由用戶的用戶定位資訊、用戶需求服務時間資訊、以及用戶需求服務技能資訊,可以找出與這些資訊相配合的服務人員定位資訊、服務人員空班資訊以及服務人員技能資訊,以找出適合的服務人員選項,來通知對應的服務人員。此實施例可以讓服務人員的可提供服務的時間更得到妥善的運用,並且讓用戶更能有效地找出最適合的服務人員來提供服務,相當具有便利性。 With the remote care device and method of this embodiment, suitable service personnel can be effectively found according to the service needs of users. Through the user's user positioning information, user demand service time information, and user demand service skill information, you can find the service staff positioning information, service staff idle shift information, and service staff skill information that match these information to find suitable Service personnel option to notify the corresponding service personnel. This embodiment can make the service staff's available service time be used more properly, and allow the user to find the most suitable service staff to provide the service more effectively, which is quite convenient.

進一步地,資料處理模組404更用以儲存一服務紀錄,此一服務紀錄例如是儲存於服務記錄表508中。服務紀錄包括於服務需求被完成之後,由服務者終端508回饋之對應於此服務需求的服務相關事項之紀錄,例如包括服務之日期、時間、服務人員、服務項目、服務狀況記錄等。其中,服務狀況記錄例如可為服務過程中被服務之 用戶的特殊狀況記錄,例如被服務之用戶的血壓過高或食慾不佳等。或者,服務狀況記錄可以是服務人員自行回報此服務人員不適合服務此用戶之記錄。 Further, the data processing module 404 is further used to store a service record, for example, the service record is stored in the service record table 508. The service record includes a record of service-related items corresponding to the service demand returned by the server terminal 508 after the service demand is completed, including, for example, the date and time of the service, service personnel, service items, and service status records. Among them, the service status record can be, for example, the Records of the user's special conditions, such as the blood pressure or poor appetite of the served user. Or, the service status record may be a record that the service staff reports that the service staff is not suitable for serving the user.

針對一下一個服務需求,此服務管理模組更用以根據此服務記錄,從此些候選服務人員選項中,選擇符合此下一個服務需求之一下一個合適服務人員選項。也就是說,當資料處理模組404接收健康檢測設備402(1)至402(3)的檢測值之後,若判斷出此用戶需要再安排下一次的服務(例如是照護服務或是醫療服務)而產生下一個服務需求時,則服務管理模組406可以參考服務記錄表508中的一筆或多筆服務記錄,從服務人力資料表506中所列的多個候選服務人員選項中,選擇符合此下一個服務需求之下一個合適服務人員選項。例如,此服務管理模組從服務記錄得知用戶有食慾不佳或突然變瘦的狀況,則下一個服務需求可能可以將用戶送醫院之服務的服務需求,而選擇對應的服務人員選項。或者,服務管理模組406從服務記錄得知某服務人員不適合此用戶,則於針對下一個服務需求要選擇下一個合適服務人員選項時,則會避免選擇此不適合之服務人員。 For the next service requirement, the service management module is further used to select one of the next suitable service personnel options that meets the next service requirement from the candidate service personnel options based on the service record. In other words, after the data processing module 404 receives the detection values of the health detection devices 402(1) to 402(3), if it is determined that the user needs to arrange the next service (such as care service or medical service) When the next service demand is generated, the service management module 406 may refer to one or more service records in the service record table 508, and select from multiple candidate service personnel options listed in the service manpower data table 506 to meet this requirement. A suitable service personnel option under the next service requirement. For example, if the service management module learns from the service record that the user has poor appetite or suddenly becomes thin, the next service demand may be able to send the user to the hospital's service demand, and select the corresponding service personnel option. Alternatively, the service management module 406 learns from the service record that a service person is not suitable for this user, and then will avoid selecting this unsuitable service person when selecting the next suitable service person option for the next service demand.

資料處理模組404更用以儲存一用戶紀錄,此用戶紀錄包括於此服務需求被完成之後,由對應於此用戶帳號之一用戶終端回饋之對應於此服務需求的服務相關事項之紀錄。其中,針對一下一個服務需求,服務管理模組406更用以根據此用戶記錄,從這些候選服務人員選項中,選擇符合此下一個服務需求之一下一個合適服務人員選項。 The data processing module 404 is further used to store a user record. The user record includes a record of service-related items corresponding to the service demand fed back by a user terminal corresponding to the user account after the service demand is completed. For the next service requirement, the service management module 406 is further used to select one of the next suitable service personnel options from the candidate service personnel options based on the user record from the candidate service personnel options.

舉例來說,資料處理模組404係藉由一用戶記錄表(未繪示)來儲存一筆或多筆用戶紀錄。用戶紀錄例如可以是,此用戶對於提供服務的服務人員特別滿意,希望下次仍可選擇此為服務人員之記錄。如此,針對一下一個服務需求,服務管理模組406將會優先選擇此服務人員所對應的服務人員選項。或者,此用戶紀錄可以是用戶自行記錄自身最近的健康狀況,或是自身之特殊需求。而服務管理模組406更可根據此用戶記錄中所記錄的最近的健康狀況或是自身之特殊需求,來選擇符合此下一個服務需求之一下一個合適服務人員選項。此用戶紀錄亦可為家屬曾經將用戶緊急送醫之記錄。 For example, the data processing module 404 stores one or more user records through a user record table (not shown). The user record may be, for example, that the user is particularly satisfied with the service person who provides the service, and hopes that he can still select this record as the service person next time. In this way, for the next service requirement, the service management module 406 will preferentially select the service personnel option corresponding to the service personnel. Or, this user record can be the user's own recent record of his own health status, or his own special needs. The service management module 406 can also select the next suitable service personnel option that meets one of the next service needs based on the recent health status recorded in the user record or its own special needs. This user record can also be a record of family members who have rushed the user to the hospital.

此外,遠端照護裝置400之資料處理模組404係動態地更新對應於用戶帳號之用戶的健康狀況資料,以動態地產生用戶的服務需求。例如,當健康檢測設備402(1)至402(3)重新對用戶進行檢測,而產生檢測值之後,遠端照護裝置400之資料處理模組404即可重新更新對應於用戶帳號之用戶的健康狀況資料,以重新產生用戶的服務需求。因此,本實施例更具有動態更新用戶帳號之用戶的健康狀況資料,以並根據重新更新健康狀況資料,動態地判斷是否需要產生服務需求。對於用戶來說,更有即時依照其健康狀況得到相關所需服務的優點。 In addition, the data processing module 404 of the remote care device 400 dynamically updates the user's health status data corresponding to the user account to dynamically generate the user's service requirements. For example, when the health detection equipment 402(1) to 402(3) re-detects the user and the detection value is generated, the data processing module 404 of the remote care device 400 can re-update the user's health corresponding to the user account Status information to regenerate user service needs. Therefore, in this embodiment, the user's health status data of the user account is dynamically updated, and according to the updated health status data, it is dynamically determined whether a service demand needs to be generated. For users, they have the advantage of getting the services they need immediately according to their health status.

本實施例之遠端照護裝置400係適用於一長期照護系統。資料處理模組404更用以在一段時間內,根據用戶帳號之用戶的多組健康狀況資料,產生此用戶的多個服務需求。而服務管理模組406 更用以從此些候選服務人員選項中,選擇符合此些服務需求之多個合適服務人員選項。 The remote care device 400 of this embodiment is suitable for a long-term care system. The data processing module 404 is further used to generate multiple service requirements for the user based on multiple sets of health information of the user of the user account within a period of time. And the service management module 406 It is also used to select a plurality of suitable service personnel options that meet the service requirements from the candidate service personnel options.

也就是說,本實施例之遠端照護裝置400特別適合應用於長期照護系統。對於年長而需要長期照護的用戶來說,遠端照護裝置400除了可以透過用戶所對應的健康檢測設備動態地隨時取得用戶的設備的檢測值來動態地得到用戶的健康狀況資料之外,遠端照護裝置400更可以長期地根據不同時間點的多組健康狀況資料,產生此用戶於不同時間點所需要的多個服務需求,來讓服務管理模組406對應地於不同時間點產生多個合適服務人員選項。如此,藉由長期地根據用戶的健康狀況選擇合適的服務人員,更可以使用戶得到更妥善的照護,來有效提升長照的服務品質,讓被服務的用戶的健康狀況可以有效的保持及改善。 In other words, the remote care device 400 of this embodiment is particularly suitable for long-term care systems. For older users who need long-term care, the remote care device 400 can dynamically obtain the user's health status data at any time through the health detection device corresponding to the user to dynamically obtain the detection value of the user's device. The end-care device 400 can also generate multiple service needs of the user at different points in time based on multiple sets of health data at different points in time, so that the service management module 406 can generate multiple corresponding points at different points in time Suitable service personnel options. In this way, by selecting the appropriate service personnel according to the user's health status for a long time, the user can be more properly cared for, effectively improving the service quality of the long-term service, so that the health status of the serviced user can be effectively maintained and improved .

請參照第6圖,其繪示乃依照本發明第二實施例之遠端照護方法的流程圖。本實施例更提供一種遠端照護方法,其可應用於第4圖所示之遠端照護裝置400。本實施例之遠端照護方法包括以下步驟。首先,於步驟602,根據一用戶帳號之一用戶的多筆健康狀況資料,產生此用戶的一服務需求。此服務需求包括一用戶定位資訊、一用戶需求服務時間資訊、以及一用戶需求服務技能資訊。之後,進入步驟604,從多個候選服務人員選項中,選擇符合此服務需求之一合適服務人員選項。此些候選服務人員選項之各者包括對應的一服務人員定位資訊、一服務人員空班資訊以及一服務人員技能資訊,並透過 一通訊網路將此服務需求傳送至此合適服務人員選項所對應的一服務者終端。 Please refer to FIG. 6, which is a flowchart of a remote care method according to a second embodiment of the present invention. This embodiment further provides a remote care method, which can be applied to the remote care device 400 shown in FIG. 4. The remote care method of this embodiment includes the following steps. First, in step 602, based on multiple health data of a user of a user account, a service requirement of the user is generated. This service requirement includes a user positioning information, a user demand service time information, and a user demand service skill information. Then, go to step 604, and select one of the suitable service personnel options that meets the service requirements from the plurality of candidate service personnel options. Each of these candidate service personnel options includes corresponding one service personnel location information, one service personnel empty shift information, and one service personnel skill information, and through A communication network transmits the service demand to a server terminal corresponding to the appropriate service personnel option.

請參照第7圖,其繪示乃依照適用於本發明第一實施例及第二實施例之遠端照護裝置與方法所適用的軟硬體架構圖。健康檢測設備102(1)~102(3)或402(1)~402(3)亦可由設備層之生理量測設備、室內定位設備、智慧居家設備、智慧穿戴設備、安全防護設備、電能控制設備、影像監控設備之至少其一或其組合來實現。各個健康檢測設備可與雲端層之各自設備商自有雲端702通訊以傳送資料。各個設備商自有雲端702係將訊號或資料轉換成一特定資料格式,例如是應用程式介面格式,再傳送至遠端照護裝置100、400之資料交換層的資料交換雲端704,並儲存於遠端照護裝置100、400的資料儲存單元708。遠端照護裝置100、400之系統管理與運算層與應用系統層係分別用以實現遠端照護裝置100、400之資料處理模組104、404與服務管理模組106、406。系統管理與運算層包括即時運算儲存單元710、物聯網(Internet of Things,IOT)數據預警單元、報表規則提供單元、服務邏輯提供單元、與服務記錄回傳單元,而應用系統層則包括派工派案管理系統、IOT服務管理系統、需求媒合管理系統、數據分析報表系統,用以執行上述之遠端照護裝置100、400之資料處理模組104、404與服務管理模組106、406的相關功能。應用系統層之各個系統係用以將資料或訊號傳送至服務層的多個行動應用程式(App),例如是位於各相關單位或人員之行動裝置上的行動應用程式,例如服務人員App、督導App、家屬App、日照中心管理App、復健師App、社工App 等。所需之App或是各層的軟硬體單元或系統可以依照需求而調整,並不限於第7圖所示之單元或系統。 Please refer to FIG. 7, which depicts a hardware and software architecture diagram applicable to the remote care devices and methods applicable to the first and second embodiments of the present invention. Health detection equipment 102(1)~102(3) or 402(1)~402(3) can also be controlled by the physiological measurement equipment at the device level, indoor positioning equipment, smart home equipment, smart wearable equipment, safety protection equipment, electrical energy control At least one or a combination of equipment and image monitoring equipment is implemented. Each health detection device can communicate with its own cloud 702 at the cloud layer to transmit data. Each device vendor's own cloud 702 converts the signal or data into a specific data format, such as an application interface format, and then sends it to the data exchange cloud 704 of the data exchange layer of the remote care device 100, 400, and stores it in the remote The data storage unit 708 of the care devices 100 and 400. The system management and computing layer and application system layer of the remote care devices 100 and 400 are used to implement the data processing modules 104 and 404 and the service management modules 106 and 406 of the remote care devices 100 and 400, respectively. The system management and computing layer includes a real-time computing storage unit 710, an Internet of Things (IOT) data warning unit, a reporting rule providing unit, a service logic providing unit, and a service record return unit, while the application system layer includes dispatching Dispatch case management system, IOT service management system, demand match management system, data analysis report system, used to execute the data processing modules 104, 404 and service management modules 106, 406 of the remote care devices 100, 400 mentioned above Related functions. Each system in the application system layer is a plurality of mobile applications (Apps) used to transmit data or signals to the service layer, for example, mobile applications located on the mobile devices of various related units or personnel, such as service personnel App, supervision App, Family App, Rizhao Center Management App, Rehabilitation App, Social Worker App Wait. The required App or the hardware and software units or systems of each layer can be adjusted according to requirements, and is not limited to the units or systems shown in FIG. 7.

本發明之遠端照護裝置及照護方法,藉由歸戶程序,可以讓多個對應的健康檢測設備可以藉由相同的行動應用程式來控制或傳送資料,還可以將這些健康檢測設備的資料統合運用或進行進一步的處理。如此可大幅地提高使用者使用上的便利性,又可以進一步提高這些健康檢測設備所提供之資料的運用方式,以在使用者的健康管理與照護上,提供更進一步的功能與服務。 The remote care device and care method of the present invention can allow multiple corresponding health detection devices to control or transmit data through the same mobile application through the home ownership process, and can also integrate the data of these health detection devices Use or carry out further processing. This can greatly improve the user's convenience, and can further improve the use of the data provided by these health testing equipment, in order to provide users with further functions and services in health management and care.

綜上所述,雖然本發明已以實施例揭露如上,然其並非用以限定本發明。本發明所屬技術領域中具有通常知識者,在不脫離本發明之精神和範圍內,當可作各種之更動與潤飾。因此,本發明之保護範圍當視後附之申請專利範圍所界定者為準。 In summary, although the present invention has been disclosed as above with examples, it is not intended to limit the present invention. Those with ordinary knowledge in the technical field to which the present invention belongs can make various modifications and retouching without departing from the spirit and scope of the present invention. Therefore, the scope of protection of the present invention shall be deemed as defined by the scope of the attached patent application.

100‧‧‧遠端照護裝置 100‧‧‧remote care device

102(1)~102(3)‧‧‧健康檢測設備 102(1)~102(3)‧‧‧‧Health testing equipment

104‧‧‧資料處理模組 104‧‧‧Data processing module

106‧‧‧服務管理模組 106‧‧‧Service Management Module

108‧‧‧服務者終端 108‧‧‧Server terminal

110‧‧‧智慧家電 110‧‧‧smart appliances

Claims (20)

一種遠端照護裝置,係透過一通訊網路與複數個健康檢測設備通訊,該些健康檢測設備係用以檢測一用戶的健康狀況,該遠端照護裝置包括:一資料處理模組,用於接收該些健康檢測設備依照一特定資料格式傳送的複數筆健康狀況資料,該些健康狀況資料係各對應至該用戶之一用戶帳號;以及一服務管理模組,用以根據該些健康狀況資料產生對應至該用戶帳號之一特定訊息,該特定訊息係為針對該用戶所定製者。 A remote care device communicates with a plurality of health detection devices through a communication network. The health detection devices are used to detect a user's health status. The remote care device includes: a data processing module for receiving A plurality of pieces of health status data transmitted by the health detection equipment according to a specific data format, the health status data each corresponding to a user account of the user; and a service management module for generating according to the health status data Corresponding to a specific message of the user account, the specific message is customized for the user. 如申請專利範圍第1項所述之遠端照護裝置,其中,該特定訊息係傳送至一服務者終端,以使該服務者終端顯示對應於該用戶帳號之該用戶所需要之照護服務。 The remote care device as described in item 1 of the patent application scope, wherein the specific message is transmitted to a server terminal so that the server terminal displays the care service required by the user corresponding to the user account. 如申請專利範圍第1項所述之遠端照護裝置,其中,該些健康檢測設備係為物聯網裝置,該特定訊息係經由該通訊網路傳送至該些健康檢測設備之至少其中之一,以控制該些健康檢測設備之至少其中之一。 The remote care device as described in item 1 of the patent application scope, wherein the health detection devices are Internet of Things devices, and the specific message is transmitted to at least one of the health detection devices through the communication network to Control at least one of the health detection devices. 如申請專利範圍第1項所述之遠端照護裝置,該特定訊息係透過該通訊網路傳送至一智慧家電以控制該智慧家電,該智慧家電係位於該用戶所在處附近。 According to the remote care device described in item 1 of the patent application scope, the specific message is transmitted to a smart home appliance through the communication network to control the smart home appliance, and the smart home appliance is located near the user's location. 如申請專利範圍第1項所述之遠端照護裝置,其中該些健康檢測設備之至少其中之一更用以提供該用戶之一室內定位資訊,該服務管理模組更用以根據該室內定位資訊產生對應至 該用戶帳號之一控制訊號,該控制訊號係透過該通訊網路傳送到一智慧家電以控制該智慧家電。 The remote care device as described in item 1 of the patent application scope, wherein at least one of the health detection devices is further used to provide indoor location information of the user, and the service management module is further used to locate the indoor location Information generation corresponds to One control signal of the user account, the control signal is transmitted to a smart home appliance through the communication network to control the smart home appliance. 如申請專利範圍第1項所述之遠端照護裝置,其中,該些健康檢測設備包括用以量測體溫、血壓、心率、血糖、血氧、及心電的任意一者或多者之檢測設備。 The remote care device as described in item 1 of the patent application scope, wherein the health detection devices include detection for measuring any one or more of body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and electrocardiogram equipment. 如申請專利範圍第1項所述之遠端照護裝置,其中,該些健康檢測設備包括血壓計、智慧床、定位裝置、及健康手環之至少其中之一。 The remote care device as described in item 1 of the patent application scope, wherein the health detection devices include at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet. 如申請專利範圍第1項所述之遠端照護裝置,其中,該些健康檢測設備係透過一表格以與該用戶之該用戶帳號連結。 The remote care device as described in item 1 of the patent application scope, wherein the health detection devices are linked to the user account of the user through a form. 如申請專利範圍第1項所述之遠端照護裝置,其中,該些健康檢測設備係透過一檔案中之一字串以與該用戶之該用戶帳號連結。 The remote care device as described in item 1 of the patent application scope, wherein the health detection devices are linked to the user account of the user through a string in a file. 如申請專利範圍第1項所述之遠端照護裝置,其中,該遠端照護裝置係透過一行動裝置之一應用程式以接收該些健康檢測設備之該些健康狀況資料,該特定資料格式係為應用程式介面(Application Programming Interface,API)格式。 The remote care device as described in item 1 of the patent application scope, wherein the remote care device receives the health status data of the health detection devices through an application of a mobile device, and the specific data format is It is the format of Application Programming Interface (API). 一種遠端照護方法,包括:一遠端照護裝置透過一通訊網路與複數個健康檢測設備通訊,該些健康檢測設備係用以檢測一用戶的健康狀況而產生複數筆健康狀況資料; 該遠端照護裝置接收該些健康檢測設備依照一特定資料格式傳送的該複數筆健康狀況資料,該些健康狀況資料係各對應至該用戶之一用戶帳號;以及該遠端照護裝置根據該些健康狀況資料產生對應至該用戶帳號之一特定訊息,該特定訊息係為針對該用戶所定製者。 A remote care method includes: a remote care device communicates with a plurality of health detection equipment through a communication network, the health detection equipment is used to detect a user's health status and generate a plurality of health status data; The remote care device receives the plurality of health status data transmitted by the health detection devices according to a specific data format, the health status data each corresponding to a user account of the user; and the remote care device according to the The health status data generates a specific message corresponding to the user account. The specific message is customized for the user. 如申請專利範圍第11項所述之遠端照護方法,更包括:傳送該特定訊息至一服務者終端,以使該服務者終端顯示對應於該用戶帳號之該用戶所需要之照護服務。 The remote care method as described in item 11 of the patent application scope further includes: sending the specific message to a server terminal, so that the server terminal displays the care service required by the user corresponding to the user account. 如申請專利範圍第11項所述之遠端照護方法,其中該些健康檢測設備係為物聯網裝置,該方法更包括:經由該通訊網路傳送該特定訊息至該些健康檢測設備之至少其中之一,以控制該些健康檢測設備之至少其中之一。 The remote care method as described in item 11 of the patent application scope, wherein the health detection devices are IoT devices, and the method further includes: transmitting the specific message to at least one of the health detection devices via the communication network One, to control at least one of the health detection devices. 如申請專利範圍第11項所述之遠端照護方法,更包括:透過該通訊網路傳送該特定訊息至一智慧家電以控制該智慧家電,該智慧家電係位於該用戶所在處附近。 The remote care method described in item 11 of the scope of the patent application further includes: sending the specific message to a smart appliance through the communication network to control the smart appliance, the smart appliance is located near the user's location. 如申請專利範圍第11項所述之遠端照護方法,其中該些健康檢測設備之至少其中之一更用以提供該用戶之一室內定位資訊,該方法更包括: 根據該室內定位資訊產生對應至該用戶帳號之一控制訊號,該控制訊號係透過該通訊網路傳送到一智慧家電以控制該智慧家電。 The remote care method as described in item 11 of the patent application scope, wherein at least one of the health detection devices is further used to provide indoor positioning information of the user, and the method further includes: According to the indoor positioning information, a control signal corresponding to the user account is generated, and the control signal is transmitted to a smart home appliance through the communication network to control the smart home appliance. 如申請專利範圍第11項所述之遠端照護方法,其中,該些健康檢測設備包括用以量測體溫、血壓、心率、血糖、血氧、及心電的任意一者或多者之檢測設備。 The remote care method as described in item 11 of the patent application scope, wherein the health detection devices include detection for measuring any one or more of body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and electrocardiogram equipment. 如申請專利範圍第11項所述之遠端照護方法,其中,該些健康檢測設備包括血壓計、智慧床、定位裝置、及健康手環之至少其中之一。 The remote care method as described in item 11 of the patent application scope, wherein the health detection devices include at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet. 如申請專利範圍第11項所述之遠端照護方法,其中,該些健康檢測設備係透過一表格以與該用戶之該用戶帳號連結。 The remote care method as described in item 11 of the patent application scope, wherein the health detection devices are linked to the user account of the user through a form. 如申請專利範圍第11項所述之遠端照護方法,其中,該些健康檢測設備係透過一檔案中之一字串以與該用戶之該用戶帳號連結。 The remote care method as described in item 11 of the patent application scope, wherein the health detection devices are linked to the user account of the user through a string in a file. 如申請專利範圍第11項所述之遠端照護方法,其中,係透過一行動裝置之一應用程式以接收該些健康檢測設備之該些健康狀況資料,該特定資料格式係為應用程式介面格式。 The remote care method as described in item 11 of the patent application scope, wherein the health status data of the health detection devices is received through an application program of a mobile device, and the specific data format is an application program interface format .
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