CN110659784A - Remote nursing device and remote nursing method - Google Patents
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Abstract
The invention discloses a remote care device, which comprises a data processing module and a service management module. The data processing module generates the service requirement of the user according to a plurality of health condition data of the user of a user account. The service requirements include user positioning information, user required service time information, and user required service skill information. The service management module selects an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options. Each candidate service personnel option comprises corresponding service personnel positioning information, service personnel blank information and service personnel skill information, and the service requirement is transmitted to a service personnel terminal corresponding to the suitable service personnel option through a communication network.
Description
Technical Field
The present invention relates to a remote care device and a remote care method, and more particularly, to a remote care device and a remote care method suitable for a long-time care system.
Background
With the development of science and technology, more and more health detection devices capable of uploading detection data to the cloud end are available, such as a sphygmomanometer capable of transmitting data to the cloud end, a health bracelet and the like. However, it is inconvenient that the health detection devices must be managed by Mobile applications (Apps). Moreover, with the coming of the aging society, the demand for long-standing is more and more emphasized. How to apply these health detection devices to a long-distance photograph system to allow the health of the elderly to be properly managed and cared for has been increasingly paid attention.
Disclosure of Invention
The invention relates to a remote care device and a care method, which can effectively find out proper service personnel according to the service requirements of users. By means of the user positioning information of the user, the service time information required by the user and the service skill information required by the user, the service personnel positioning information, the service personnel empty shift information and the service personnel skill information matched with the information can be found out, so that the proper service personnel option can be found out to inform the corresponding service personnel. The invention can make the time of the service personnel capable of providing service more properly used, and make the user more effectively find the most suitable service personnel for providing service, and has convenience.
According to an aspect of the present invention, a remote nursing device is provided, which includes a data processing module and a service management module. The data processing module is used for generating a service requirement of a user according to a plurality of health condition data of the user of a user account. The service requirement comprises user positioning information, user requirement service time information and user requirement service skill information. The service management module is used for selecting a suitable service personnel option meeting the service requirement from a plurality of candidate service personnel options. Each of the candidate service personnel options comprises corresponding service personnel positioning information, service personnel blank information and service personnel skill information, and the service requirement is transmitted to a service personnel terminal corresponding to the suitable service personnel option through a communication network.
According to another aspect of the present invention, a remote nursing method is provided, which comprises the following steps. A service requirement of a user is generated according to a plurality of health condition data of the user of a user account. The service requirement comprises user positioning information, user requirement service time information and user requirement service skill information. Selecting a suitable service personnel option meeting the service requirement from a plurality of candidate service personnel options. Each of the candidate service personnel options comprises corresponding service personnel positioning information, service personnel blank information and service personnel skill information, and the service requirement is transmitted to a service personnel terminal corresponding to the suitable service personnel option through a communication network.
In order to better understand the above and other aspects of the present invention, the following detailed description of the embodiments is made with reference to the accompanying drawings:
drawings
FIG. 1 is a schematic diagram of a remote nursing device according to a first embodiment of the present invention.
FIG. 2 is a table for linking a plurality of health detection devices with a user account of a user according to a first embodiment of the invention.
FIG. 3 is a flowchart illustrating a remote nursing method according to a first embodiment of the present invention.
FIG. 4 is a schematic diagram of a remote nursing device according to a second embodiment of the present invention.
Fig. 5 is a schematic diagram illustrating a table used by the remote nursing device according to a second embodiment of the present invention.
FIG. 6 is a flowchart illustrating a remote nursing method according to a second embodiment of the present invention.
FIG. 7 is a diagram showing the hardware and software architecture of the remote nursing device and method according to the first and second embodiments of the present invention.
Wherein, the reference numbers:
100. 400: remote nursing device
102(1) to 102(3), 402(1) to 402 (3): health detection equipment
104. 404: data processing module
106. 406: service management module
108. 408: service provider terminal
110: intelligent household appliance
302. 304, 306, 602, 604: procedure step
202. 502: master form
204. 504, a step of: detection record table
506: service manpower data table
508: service record table
702: cloud owned by equipment provider
704: data exchange cloud
708: data storage unit
710: real-time operation storage unit
Detailed Description
The invention is described in detail below with reference to the drawings and specific examples, but the invention is not limited thereto.
First embodiment
Referring to fig. 1, an architecture diagram of a remote nursing device according to a first embodiment of the invention is shown. The remote care device 100 communicates with a plurality of health monitoring devices, such as the health monitoring devices 102(1), 102(2), and 102(3), via a communication network. The health detection apparatuses 102(1), 102(2), and 102(3) are used for detecting the health status of a user. The remote care device 100 includes a data processing module 104 and a service management module 106. The data processing module 104 is used for receiving a plurality of health status data transmitted by the health detection devices 102(1), 102(2), and 102(3) according to a specific data format. The health condition data correspond to a user account of the user. The service management module 106 is used for generating a specific message corresponding to the user account according to the health condition data. The specific information is customized for the user.
The health detection devices 102(1), 102(2), and 102(3) are, for example, detection devices for measuring any one or more of body temperature, blood pressure, heart rate, blood sugar, blood oxygen, and heart current. The health detection devices 102(1), (102), (2), and 102(3) may also be at least one of a blood pressure monitor, a smart bed, a positioning device, and a health bracelet, for example. The health detection devices 102(1), (102 (2), and 102(3) are not limited thereto, and any health detection device capable of detecting the physiological related signal or the physiological state of the user is within the scope of the present embodiment.
The health detection devices 102(1), 102(2), and 102(3) are, for example, Internet of Things (IoT) devices. That is, the health detection devices 102(1), (102), (2), and 102(3) can communicate with the remote nursing device 100 through a communication network of a wired network or a wireless network, so as to transmit the physiological signals or physiological data detected or measured by the health detection devices 102(1), (102), (2), and 102(3), such as body temperature, blood pressure, heart rate, blood sugar, blood oxygen, and electrocardiographic data, to the remote nursing device 100. The health monitoring devices 102(1), 102(2), and 102(3) upload the physiological signals or physiological data to their respective cloud terminals via the communication network, and convert the signals or data into a specific data format, such as an Application Programming Interface (API) format, from the respective cloud terminals, and then transmit the converted signals or data to the remote nursing device 100. The remote care device 100 is implemented by a server or a computer system, for example. The remote care device 100 may also include another cloud in communication with the respective cloud of the health detection devices 102(1), 102(2), and 102 (3).
The health check devices 102(1), (102), (2), and 102(3) are linked to the user account of the user, for example, through a table. Referring to fig. 2, a table for connecting a plurality of health detection devices with a user account of a user according to a first embodiment of the invention is shown. The main table 202 is used to link a plurality of health detection devices with a user account of a user. The master table 202 has, for example, a "master code" field, a "base data" field, and a "corresponding device code" field. The "main code" field records the user account of the user, which is a unique code corresponding to the user, such as the word number of the user's identification card, or a serial number corresponding to the user, or other types of user codes. The "basic data" field records the basic data of the user, such as name, gender, age, address, etc. The "corresponding device code" field records the device code corresponding to the user account of the user. Assuming that the health check devices 102(1), (102), (2), and 102(3) are health check devices associated with the user and the user account, the corresponding device code fields will record the device codes of the health check devices 102(1), (102), (2), and 102(3), such as the corresponding codes of the product type, the product model number, or the product serial number.
The health check devices 102(1), (102), (2), and 102(3) are connected to the user account of the user, so that when the user purchases a new health check device, the user can know that the new health check device belongs to the same user and can "home" to the same user account by comparing the user's basic data corresponding to the main code after the new health check device and the remote care device 100 perform a registration procedure. The term "home" means that the health check devices are associated with the user account of the user (for example, except that the device code of the new health check device is written into the main table 202 of the user account), and the health check devices that are assigned to the same user account are all associated with the same main code. As shown in the main table 202 of fig. 2, it is assumed that the Device codes of the health check devices 102(1), (102), (2), and 102(3) are Device01, Device02, and Device03, respectively, which all correspond to the same main code Pkey, i.e., which all correspond to the user account of the same user.
The above-mentioned home-giving procedure can be performed without comparing the basic data of the user. For example, when registering a new health detection device, the user may be asked to input a user account or a user's main code at the same time, so that it can be known that the new health detection device belongs to the same user, and the corresponding device code of the new health detection device is written into the main table 202 to complete the home process.
In addition to using the table to link the health check devices to the user account of the user, a plurality of health check devices may also be linked to the user account of the user through a string in a file. For example, the word string in this document may record the main code Pkey of the user account of a user, followed by the Device codes Device01, Device02, and Device03 to form a word string, and the user attribution process is performed in such a way that the Device codes Device01, Device02, and Device03 correspond to the same main code Pkey, i.e., all correspond to the user account of the same user.
The health check apparatuses 102(1), (102), (2), and 102(3) receive a plurality of health status data of the health check apparatuses 102(1), (102), (2), and 102(3), for example, through an application program of a mobile device. The health detection devices 102(1), 102(2), and 102(3) transmit the physiological signals or physiological data to the mobile phone through Wifi or bluetooth communication, and then upload the physiological signals or physiological data to the respective cloud terminals through the communication network of the mobile phone, and convert the physiological signals or physiological data into a specific data format, such as an Application Programming Interface (API) format, by the respective cloud terminals, and then transmit the converted physiological signals or physiological data to the remote nursing device 100. Alternatively, the health check devices 102(1), (102), (2), and 102(3) may also have the function of network communication, and may upload the data to their respective cloud terminals and convert the data into a specific data format for transmission to the remote care device 100.
The data processing module 104 is used for receiving a plurality of health status data transmitted by the health detection apparatuses 102(1), 102(2), and 102(3) according to the specific data format, and storing the health status data in the detection record table 204 associated with the master table 202. The test record table 204 records, for example, a plurality of measurements of the health test apparatus 102(1), a plurality of measurements of the health test apparatus 102(2), and a plurality of measurements of the health test apparatus 102 (3). The application program of the Mobile device is, for example, a Mobile application (Mobile App, Apps).
Conventionally, different health detection devices provided by different manufacturers must be controlled and transmitted by the mobile applications provided by the manufacturers. Therefore, if a user uses a plurality of health detection devices, the user must download and install a plurality of mobile applications corresponding to the health detection devices, which is inconvenient in operation. Moreover, the data detected by each health detection device cannot be integrated, so that the health detection device has limited functions. In this embodiment, the home-based procedure can allow a plurality of corresponding health detection devices to control or transmit data through the same mobile application. For the user, even if a plurality of health detection devices are provided by different manufacturers, the user can control the health detection devices and receive the data of the health detection devices by only one mobile application program. Further, the data of these health detection devices may be combined or further processed. The present embodiment greatly improves the convenience of the user in use, and further improves the way of using the data provided by the health detection devices, so as to provide further functions and services in the health management and care of the user.
For example, the specific information can be transmitted to a server terminal 108, so that the server terminal 108 displays the care service required by the user corresponding to the user account. After the remote nursing device 100 collects the health information (such as the body temperature value, the blood pressure value, and the heartbeat value) of the user detected by the plurality of health detecting apparatuses 102(1), 102(2), and 102(3), the remote nursing device 100 can determine the nursing service required by the user under the physical condition. For example, if the health information (such as the body temperature value, the blood pressure value, and the heartbeat value) of the user is within the normal range, the care service required by the user in the user account may be only the care service in the normal state. If the health information (such as the body temperature value, the blood pressure value, and the heartbeat value) of the user is abnormal, the care service required by the user in the user account may be a special care service requiring additional observation or a service requiring medical examination.
The method of generating the specific information may be, for example, using machine learning to generate the specific information. For example, the health status of the user is analyzed by machine learning according to the data detected by the plurality of health detection devices, so as to generate specific information corresponding to the service required by the user. Alternatively, the specific information may be generated by performing a conditional expression determination of an action if a certain condition is satisfied, and the corresponding specific information may be generated. For example, if the condition that the blood pressure of the user is greater than a certain threshold value is satisfied, specific information of a service for measuring the blood pressure again or specific information of a service for medical delivery is issued.
The specific information may be a control signal. For example, control signals are sent to at least one of the health check devices 102(1), 102(2), and 102(3) via the communication network to control at least one of the health check devices 102(1), 102(2), and 102 (3). For example, the remote nursing device 100 may control the health detection apparatus by specific information, such as requiring the health detection apparatus to measure the physiological signal of the user again.
Alternatively, the specific information may be information for controlling an intelligent appliance 110. The specific information can also be transmitted to the intelligent appliance 110 through the communication network to control the intelligent appliance 110. The smart appliance 110 is located near the user. For example, the remote nursing device 100 knows that the user wakes up and gets up at the normal waking time of the user through the signals transmitted by the health detection devices 102(1), 102(2), and 102(3), and the remote nursing device 100 can transmit the specific information to control the intelligent appliance 110, such as turning on a lamp or a curtain, so that the user can obtain better indoor illumination and avoid the user from falling down due to insufficient light.
Moreover, if at least one of the health detection devices 102(1), 102(2), and 102(3) further has a function of providing an indoor positioning information of the user, the service management module 106 may further generate a control signal corresponding to the user account according to the indoor positioning information. The control signal is transmitted to the intelligent appliance 110 through the communication network to control the intelligent appliance 110, and the intelligent appliance 110 is an intelligent appliance located near the indoor positioning information. For example, when the remote nursing device 100 knows that the user is awake and the normal time of getting up of the user through the signals transmitted by the health detection devices 102(1), 102(2), and 102(3), the remote nursing device 100 can transmit the control signal to control the intelligent appliances 110 near the indoor positioning information provided by the health detection devices, such as closing the cold air of the room corresponding to the indoor positioning information (usually, the room where the user is located) or adjusting the temperature of the cold air, so as to make the environment where the user is located more comfortable.
Referring to fig. 3, a flowchart of a remote caring method according to a first embodiment of the invention is shown. The remote care method comprises the following steps. Please refer to fig. 1. First, as shown in step 302, the health check devices 102(1) -102 (3) are communicated with a plurality of health check devices 102(1) -102 (3) through a communication network, and the health check devices 102(1) -102 (3) are used for checking a health status of a user. Then, step 304 is entered to receive a plurality of health status data transmitted by the health detection devices 102(1) -102 (3) according to a specific data format, wherein the health status data correspond to the user account of the user. Then, step 306 is executed to generate a specific message corresponding to the user account according to the health status data. The specific information is customized for the user.
The method optionally includes transmitting the specific information to a server terminal so that the server terminal displays the user's desired care service corresponding to the user account. Alternatively, the specific information is transmitted to at least one of the health check devices via the communication network to control the at least one of the health check devices. Alternatively, the specific information is transmitted to the intelligent appliance 110 through the communication network to control the intelligent appliance 110, and the intelligent appliance 110 is located near the user.
In addition, the method optionally includes, when at least one of the health detection devices is further configured to provide an indoor positioning information of the user, generating a control signal corresponding to the user account according to the indoor positioning information, and transmitting the control signal to the intelligent appliance 110 through the communication network to control the intelligent appliance 110.
Second embodiment
Referring to fig. 4, an architecture diagram of a remote nursing device according to a second embodiment of the invention is shown. The remote care device 400 includes a data processing module 404 and a service management module 406. The data processing module 404 is configured to generate a service requirement of a user according to a plurality of health status data of the user in a user account. The service requirement comprises user positioning information, user requirement service time information and user requirement service skill information. The service management module 406 is used for selecting an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options. Each of the candidate service personnel options comprises corresponding service personnel positioning information, service personnel blank information and service personnel skill information, and the service requirement is transmitted to a service personnel terminal corresponding to the suitable service personnel option through a communication network.
The health condition data is generated by a plurality of health check devices, such as the health check devices 402(1), 402(2), and 402 (3). The health detection devices 402(1), 402(2), and 402(3) are used for detecting the health status of the user and respectively transmitting a plurality of pieces of health status data to the data processing module 404. The health condition data correspond to the user account of the user. The health detection devices include a detection device for measuring at least one of body temperature, blood pressure, heart rate, blood sugar, blood oxygen, and electrocardiogram. The health detection devices include at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet. However, the present embodiment is not limited thereto. Any health detection device capable of detecting physiological related signals or physiological status of a user is within the scope of the present embodiment.
The service management module 406 generates service requirements corresponding to the user account according to the health condition data. The service requirement includes at least one of a care service requirement, a social service requirement, a home service requirement, and a medical service requirement.
The user location information of the service requirement means the location information of the user, such as address information or latitude and longitude information of a global positioning system. The user of the service requirement requires service time information, e.g. which days or hours the time segment of the user needs to be serviced, for example. The user-required service skill information of the service requirement is, for example, a service skill which is particularly required by the user-required service, for example, a cooking skill or a driving skill which the service provider must have. The user requirement service skill information of the service requirement may also be a limitation set for the service provider, such as a gender limitation or an age limitation.
Referring to fig. 5, a table used by the remote nursing device according to a second embodiment of the present invention is shown. The tables used by the data processing module 404 and the service management module 406 include, for example, a master table 502, a detection record table 504, a service capability data table 506, and a service record table 508.
The main table 502 is used to link a plurality of health detection devices with a user account of a user. The master table 502 has, for example, a "master code" field, a "basic data" field, and a "corresponding device code" field. The "home code" field records the user account of the user. The "basic data" field records the basic data of the user, such as name, gender, age, address, etc. The "corresponding device code" field records the device code corresponding to the user account of the user. Assuming that the health check devices 402(1), (402), (2), and 402(3) are health check devices associated with the user account, the corresponding device code fields will record the device codes of the health check devices 402(1), (402), (2), and 402 (3).
The detection record table 504 is used to record the detection records of the health detection devices 402(1), 402(2), and 402(3) after the user has been detected. The data processing module 404 generates a service requirement of the user by using the detection records in the detection record table 504 as a plurality of health status data of the user account.
The service personnel data table 506 records information related to a plurality of candidate service personnel, such as service units, service personnel, service items, service personnel location information, service personnel empty shift information, and service personnel skill information. The service management module 406 is used for selecting an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options. The plurality of candidate service person options are, for example, candidate service person options corresponding to serial numbers 001, 002, 003, and the like. Each of the candidate attendant options includes corresponding attendant location information, attendant shift information, and attendant skill information. The service person positioning information is positioning information of a position where the service person is located, and is address information or latitude and longitude values of a global positioning system, for example. The attendant shift information is the open time or open time zone of the attendant, or the time or time zone in which the attendant can be serviced. The service technician skill information is related to the service skills or other special skills possessed by the service technician. Such as care service skills, cooking skills, driving skills, medical skills, night care skills, etc.
The service management module 406 is used to select an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options, for example, to find a service personnel whose service personnel location information, service personnel empty shift information, and service personnel skill information can be matched with the user location information, user required service time information, and user required service skill information of the user.
For example, the service management module 406 first finds several candidate service person options from the candidate service person options, where the service person location information (where the service person is located) is closer to the user location information (where the user is located) of the user. Then, the service management module 406 further finds several candidate service person options from the candidate service person options, where the service person blank information (the time zone where the service person has a blank space and can provide the service) matches with the user required service time information of the user (the time zone where the service person is required by the user to provide the service). Then, the service management module 406 finds out a candidate service person option matching the service skill information (service skill possessed by the service person) required by the user of the user and the service skill information (skill of the service person required by the user) from the candidate service person options. The service management module 406 transmits the service requirement to the server terminal 408 corresponding to the selected suitable service person option through the communication network. The order of selecting and filtering candidate attendant options is not limited to the above order, and other orders may be used for selection and filtering.
If the service person operating the service person terminal 408 receives the service request and operates the corresponding mobile application (App), and replies that the service request is accepted, it is considered to complete the remote service person dispatching procedure.
By the remote care device and the method of the embodiment, the appropriate service personnel can be effectively found out according to the service requirements of the user. By means of the user positioning information of the user, the service time information required by the user and the service skill information required by the user, the service personnel positioning information, the service personnel empty shift information and the service personnel skill information matched with the information can be found out, so that the proper service personnel option can be found out to inform the corresponding service personnel. The embodiment can ensure that the time for providing the service of the service personnel is more properly used, and the user can more effectively find the most suitable service personnel to provide the service, thereby having great convenience.
Further, the data processing module 404 is further configured to store a service record, for example, the service record is stored in the service record table 508. The service record includes records of service-related items corresponding to the service request, such as the date, time, service personnel, service items, service status records, etc. fed back by the server terminal 508 after the service request is completed. The service condition record may be, for example, a special condition record of the user being served during the service process, such as too high blood pressure or poor appetite of the user being served. Alternatively, the service status record may be a record that the service person reports back on his own that the service person is not suitable for servicing the user.
For the next service requirement, the service management module is further used for selecting a next suitable service personnel option meeting the next service requirement from the candidate service personnel options according to the service record. That is, after the data processing module 404 receives the detection values of the health detection devices 402(1) to 402(3), if it is determined that the user needs to schedule the next service (for example, a nursing service or a medical service) to generate the next service requirement, the service management module 406 may refer to one or more service records in the service record table 508, and select the next suitable service personnel option meeting the next service requirement from a plurality of candidate service personnel options listed in the service manpower data table 506. For example, if the service management module knows that the user has a poor appetite or a sudden slimming condition from the service record, the next service requirement may be the service requirement of the service of the hospital to which the user is sent, and the corresponding service personnel option is selected. Alternatively, the service management module 406 may know from the service record that a service person is not suitable for the user, and may avoid selecting a suitable service person when selecting a suitable service person option for a next service requirement.
The data processing module 404 is further configured to store a user record, where the user record includes a record of service-related events corresponding to the service request, which are fed back by a user terminal corresponding to the user account after the service request is completed. The service management module 406 is further configured to select a next suitable service staff option meeting the next service requirement from the candidate service staff options according to the user record.
For example, the data processing module 404 stores one or more user records by a user record table (not shown). The user record may be, for example, a record that the user is particularly satisfied by the service person who provides the service, and that this record is still selectable next time. Thus, for a next service requirement, the service management module 406 preferentially selects the service person option corresponding to the service person. Alternatively, the user record may be the user's own record of the recent health condition, or the specific needs of the user. The service management module 406 further selects a next suitable service personnel option meeting the next service requirement according to the recent health condition recorded in the user record or the special requirement of the user. The user record can also be a record that the family member sent the user to the doctor urgently.
In addition, the data processing module 404 of the remote care device 400 dynamically updates the health status data of the user corresponding to the user account to dynamically generate the service requirement of the user. For example, when the health detection devices 402(1) to 402(3) detect the user again and generate the detection value, the data processing module 404 of the remote care device 400 can update the health status data of the user corresponding to the user account again to regenerate the service requirement of the user. Therefore, the present embodiment further dynamically updates the health status data of the user account, and dynamically determines whether the service requirement needs to be generated according to the newly updated health status data. For users, the method has the advantage of obtaining relevant required services according to the health condition of the users.
The remote care device 400 of the present embodiment is suitable for a long-term care system. The data processing module 404 is further configured to generate a plurality of service requirements of the user according to a plurality of sets of health status data of the user in the user account within a period of time. The service management module 406 is further configured to select a plurality of suitable service personnel options meeting the service requirements from the candidate service personnel options.
That is, the remote care device 400 of the present embodiment is particularly suitable for being applied to a long-term care system. For a user who is old and needs long-term care, the remote care apparatus 400 can dynamically obtain the health condition data of the user by dynamically obtaining the detection value of the user's device at any time through the health detection device corresponding to the user, and the remote care apparatus 400 can generate a plurality of service requirements needed by the user at different time points according to a plurality of groups of health condition data at different time points for a long time to allow the service management module 406 to generate a plurality of suitable service personnel options at different time points correspondingly. Therefore, by selecting appropriate service personnel according to the health condition of the user for a long time, the user can be better cared, the long-time service quality is effectively improved, and the health condition of the served user can be effectively maintained and improved.
Referring to fig. 6, a flowchart of a remote caring method according to a second embodiment of the invention is shown. The present embodiment further provides a remote care method, which can be applied to the remote care apparatus 400 shown in fig. 4. The remote caring method of the embodiment comprises the following steps. First, in step 602, a service requirement of a user is generated according to a plurality of health status data of the user in a user account. The service requirement comprises user positioning information, user requirement service time information and user requirement service skill information. Then, step 604 is entered to select an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options. Each of the candidate service personnel options comprises corresponding service personnel positioning information, service personnel blank information and service personnel skill information, and the service requirement is transmitted to a service personnel terminal corresponding to the suitable service personnel option through a communication network.
Referring to fig. 7, a diagram of software and hardware architecture suitable for the remote nursing device and method according to the first and second embodiments of the present invention is shown. The health detection devices 102(1) - (102), (3) or 402(1) - (402) (3) may also be implemented by at least one of a physiological measurement device, an indoor positioning device, an intelligent home device, an intelligent wearable device, a safety protection device, an electric energy control device, and an image monitoring device or a combination thereof. Each health detection device may communicate with its own cloud 702 of the cloud tier to transmit data. Each of the vendors' own cloud 702 converts the signal or data into a specific data format, such as an api format, and transmits the converted signal or data to the data exchange cloud 704 of the data exchange layer of the remote care device 100, 400, and stores the converted signal or data in the data storage unit 708 of the remote care device 100, 400. The system management and operation layer and the application system layer of the remote care device 100, 400 are respectively used to implement the data processing module 104, 404 and the service management module 106, 406 of the remote care device 100, 400. The system management and operation layer includes a real-time operation storage unit 710, an Internet of Things (IOT) data early warning unit, a report rule providing unit, a service logic providing unit, and a service record returning unit, and the application system layer includes a dispatching and dispatching management system, an IOT service management system, a demand matching management system, and a data analysis report system, which are used to execute the related functions of the data processing modules 104, 404 and the service management modules 106, 406 of the remote care devices 100, 400. Each system of the application system layer is used to transmit data or signals to a plurality of mobile applications (apps) of the service layer, such as mobile applications located on mobile devices of each related unit or person, such as a service person App, a supervision App, a family App, a sunshine center management App, a rehabilitation App, a social worker App, and the like. The required App or hardware and software units or systems of the various layers can be adjusted according to the requirements and are not limited to the units or systems shown in fig. 7.
The remote nursing device and the nursing method can effectively find out proper service personnel according to the service requirements of the user. By means of the user positioning information of the user, the service time information required by the user and the service skill information required by the user, the service personnel positioning information, the service personnel empty shift information and the service personnel skill information matched with the information can be found out, so that the proper service personnel option can be found out to inform the corresponding service personnel. The invention can make the time of the service personnel capable of providing service more properly used, and make the user more effectively find the most suitable service personnel for providing service, and has convenience.
In summary, although the present invention has been described with reference to the above embodiments, the present invention is not limited thereto. Those skilled in the art can make various changes and modifications without departing from the spirit and scope of the invention. Therefore, the protection scope of the present invention should be determined by the appended claims.
Claims (20)
1. A remote care device, comprising:
the data processing module is used for generating a service requirement of a user according to a plurality of health condition data of the user of a user account, wherein the service requirement comprises user positioning information, user required service time information and user required service skill information; and
the service management module is used for selecting an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options, wherein each candidate service personnel option comprises corresponding service personnel positioning information, service personnel empty duty information and service personnel skill information, and the service requirement is transmitted to a service personnel terminal corresponding to the appropriate service personnel option through a communication network.
2. The remote care device of claim 1, wherein the data processing module is further configured to store a service record, the service record including a record of service-related items corresponding to the service request fed back by the server terminal after the service request is completed.
3. The remote care device of claim 2, wherein the service management module is further configured to select a next suitable service personnel option meeting a next service requirement from the candidate service personnel options according to the service record for the next service requirement.
4. The remote care device of claim 1, wherein the data processing module is further configured to store a user record, the user record including a record of service related items corresponding to the service request fed back by a user terminal corresponding to the user account after the service request is completed.
5. The remote care device of claim 4, wherein the service management module is further configured to select a next suitable service personnel option meeting a next service requirement from the candidate service personnel options according to the user record for the next service requirement.
6. The remote care device of claim 1, wherein the service requirement comprises at least one of a care service requirement, a social service requirement, a home service requirement, and a medical service requirement.
7. The remote care device of claim 1, wherein the health status data is generated by a plurality of health detection devices, the health detection devices including a detection device for measuring at least one of body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and electrocardiogram.
8. The remote care device of claim 1, wherein the health condition data is generated by a plurality of health detection devices, the health detection devices including at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet.
9. The remote care device of claim 1, wherein the data processing module dynamically updates the health profiles of the user corresponding to the user account to dynamically generate the service requirements of the user.
10. The remote care device of claim 1, wherein the remote care device is used in a long-term care system, the data processing module is further configured to generate a plurality of service requirements of the user according to a plurality of sets of health condition data of the user in the user account within a period of time, and the service management module is further configured to select a plurality of suitable service personnel options meeting the service requirements from the candidate service personnel options.
11. A remote care method, comprising:
generating a service requirement of a user according to a plurality of health condition data of the user of a user account, wherein the service requirement comprises user positioning information, user requirement service time information and user requirement service skill information; and
selecting an appropriate service personnel option meeting the service requirement from a plurality of candidate service personnel options, wherein each candidate service personnel option comprises corresponding service personnel positioning information, service personnel empty duty information and service personnel skill information, and transmitting the service requirement to a service personnel terminal corresponding to the appropriate service personnel option through a communication network.
12. The remote care method of claim 11, further comprising:
storing a service record including a record of service-related items corresponding to the service request fed back by the server terminal after the service request is completed.
13. The remote care method of claim 12, further comprising:
and aiming at the next service requirement, selecting a next suitable service personnel option meeting the next service requirement from the candidate service personnel options according to the service record.
14. The remote care method of claim 11, further comprising:
storing a user record including a record of service-related matters corresponding to the service demand, which are fed back by a user terminal corresponding to the user account, after the service demand is completed.
15. The remote care method of claim 14, further comprising:
and aiming at the next service requirement, selecting a next suitable service personnel option meeting the next service requirement from the candidate service personnel options according to the user record.
16. The remote care method of claim 11, wherein the service requirement includes at least one of a care service requirement, a social service requirement, a home service requirement, and a medical service requirement.
17. The remote care method of claim 11, wherein the health status data is generated by a plurality of health detection devices, the health detection devices including a detection device for measuring at least one of body temperature, blood pressure, heart rate, blood glucose, blood oxygen, and electrocardiogram.
18. The remote nursing method of claim 11, wherein the health condition data are generated by a plurality of health detection devices, the health detection devices including at least one of a sphygmomanometer, a smart bed, a positioning device, and a health bracelet.
19. The remote care method of claim 11, wherein the health profile of the user corresponding to the user account is dynamically updated to dynamically generate the service requirement of the user.
20. The remote care method of claim 11, wherein the remote care method is applied to a long-term care system, the method further comprising:
and generating a plurality of service requirements of the user according to the plurality of groups of health condition data of the user account within a period of time, and selecting a plurality of suitable service personnel options meeting the service requirements from the candidate service personnel options.
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