TWI676145B - Online review method and system - Google Patents

Online review method and system Download PDF

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TWI676145B
TWI676145B TW107127726A TW107127726A TWI676145B TW I676145 B TWI676145 B TW I676145B TW 107127726 A TW107127726 A TW 107127726A TW 107127726 A TW107127726 A TW 107127726A TW I676145 B TWI676145 B TW I676145B
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bank server
customer
facial feature
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TW202009838A (en
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王俊權
邱建中
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中國信託商業銀行股份有限公司
Ctbc Bank Co., Ltd.
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Abstract

一種線上徵審系統包含一第一電子裝置、一銀行伺服器及一客戶資料庫。該銀行伺服器在接收到來自該第一電子裝置的一個包含相關於一人臉及一身份資訊的影像資料且相關於一金融商品之申辦的申辦請求時,根據擷取自該影像資料的人臉特徵資料及身份識別資料其中一者決定出目標客戶資料,並在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的參考身分識別資料及參考人臉特徵資料時,藉由一信用評等模型,根據該影像資料的該人臉產生一信用評等結果,並在判定出該信用評等結果不小於一門檻等級時執行該金融商品之申辦。An online auditing system includes a first electronic device, a bank server, and a customer database. When the bank server receives a bid request from the first electronic device that includes image data related to a face and an identity information and is related to a bid for a financial commodity, it is based on the face of the person who has extracted the image data. One of the characteristic data and the identification data determines the target customer information, and when it is determined that the facial characteristic data and the identification data respectively match the reference identification information and reference facial characteristic data of the target customer information, A credit rating model generates a credit rating result based on the face of the image data, and executes the bid for the financial product when it is determined that the credit rating result is not less than a threshold level.

Description

線上徵審方法及系統Online auditing method and system

本發明是有關於一種徵審方法及系統,特別是指一種線上徵審方法及系統。The invention relates to a method and system for soliciting and reviewing, in particular to an online method and system for soliciting and reviewing.

現有的網路銀行可供其客戶於線上申辦金融商品,然而,當客戶之身分被相異於該客戶之其他使用者冒用(常見的冒用的方式包含例如利用偽造身份證),若允許該其他使用者申辦金融商品之交易,譬如貸款,則恐造成該客戶及該銀行之損失。Existing online banks are available for customers to apply for financial products online. However, when the identity of the customer is fraudulently used by other users who are different from the customer (common fraudulent methods include, for example, the use of fake ID cards), The other user's application for financial commodity transactions, such as loans, may cause losses to the customer and the bank.

此外,即便該客戶之身份未被冒用,當該客戶之信用不佳,也可能影響交易之履行,因此,銀行仍需要對該客戶進行信用評估。銀行通常是根據其所儲存的或者聯徵中心所提供的對應於該客戶的紀錄來進行評估,然而,僅根據所述紀錄所做出的評估結果之可信度仍有提升的空間。In addition, even if the identity of the customer is not fraudulent, when the customer's credit is poor, it may affect the performance of the transaction. Therefore, the bank still needs to conduct a credit evaluation of the customer. Banks usually make assessments based on the records corresponding to the customer that they have stored or provided by the Joint Collection Center. However, there is still room for improvement in the credibility of the evaluation results based on the records alone.

因此,本發明之目的,即在提供一種線上徵審方法,能克服現有技術的至少一缺點。Therefore, an object of the present invention is to provide at least one online review method, which can overcome at least one disadvantage of the prior art.

於是,本發明線上徵審方法,適於藉由一電子系統執行,該電子系統包含一由一使用者所操作的第一電子裝置,以及由一銀行所提供的一個可與該第一電子裝置通訊且儲存有一個預先訓練出的信用評等模型的銀行伺服器及一連接該銀行伺服器的客戶資料庫,該客戶資料庫儲存有多筆分別對應於該銀行的多個客戶的客戶資料,每筆客戶資料具有參考身分識別資料及參考人臉特徵資料,該方法包含:Therefore, the online auditing method of the present invention is suitable for execution by an electronic system, which includes a first electronic device operated by a user, and a first electronic device provided by a bank that can be connected with the first electronic device. A bank server that communicates and stores a pre-trained credit rating model and a customer database connected to the bank server. The customer database stores multiple customer data corresponding to multiple customers of the bank. Each piece of customer data has reference identification data and reference facial feature data. The method includes:

(A)藉由該第一電子裝置,經該使用者操作獲得相關於一人臉及一身份資訊的影像資料,並傳送一個包含該影像資料且相關於一金融商品之申辦的申辦請求至該銀行伺服器;(A) With the first electronic device, obtain the image data related to a face and an identity information through the user operation, and send a bid request containing the image data and related to a financial commodity application to the bank server;

(B)藉由該銀行伺服器,在接收到來自該第一電子裝置的該申辦請求時,自該影像資料擷取出該人臉的人臉特徵資料及該身份資訊的身份識別資料,並根據人臉特徵資料及該身份識別資料其中一者,將該等筆客戶資料其中一者作為目標客戶資料;(B) When the bank server receives the bid request from the first electronic device, the facial feature data of the human face and the identification information of the identity information are extracted from the image data, and One of the facial feature data and the identification data, and use one of the customer data as the target customer data;

(C) 藉由該銀行伺服器,判定該人臉特徵資料及該身份識別資料是否分別相符於該目標客戶資料的該參考人臉特徵資料及該參考身分識別資料;(C) determining, by the bank server, whether the facial feature data and the identification data match the reference facial feature data and the reference identity data of the target customer data, respectively;

(D) 藉由該銀行伺服器,在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料時,藉由該信用評等模型,至少根據該影像資料的該人臉,產生一信用評等結果;及(D) when the bank server determines that the facial feature data and the identification data match the reference identity data and the reference facial feature data of the target customer data, respectively, by the credit rating A model that generates a credit rating result based on at least the face of the image data; and

(E) 藉由該銀行伺服器,在判定出該信用評等結果不小於一門檻等級時,執行該金融商品之申辦。(E) With the bank server, when it is determined that the credit rating result is not less than a threshold level, the bid for the financial commodity is executed.

在一些實施態樣中,在步驟(B)中,該銀行伺服器在判定出該人臉特徵資料與該客戶資料庫所儲存的該等筆客戶資料其中一者的該參考人臉特徵資料之間的相似度不小於一第一門檻值時,將該等筆客戶資料其中該者作為該目標客戶資料。In some implementation aspects, in step (B), the bank server determines whether the reference facial feature data of one of the facial feature data and the customer data stored in the customer database is the same. When the similarity between them is not less than a first threshold, the customer information is used as the target customer information.

在一些實施態樣中,該銀行伺服器還儲存有一個預先訓練出的人臉特徵比對模型,在步驟(B)中,該銀行伺服器是藉由該人臉特徵比對模型來進行比對以便獲得該人臉特徵資料與該等筆客戶資料的該等參考人臉特徵資料之間的相似度。In some implementation aspects, the bank server further stores a pre-trained face feature comparison model. In step (B), the bank server performs comparison by using the face feature comparison model. In order to obtain the similarity between the facial feature data and the reference facial feature data of the customer data.

在一些實施態樣中,該客戶資料庫所儲存的每筆客戶資料還具有申辦歷史紀錄資料,該申辦歷史紀錄資料具有該筆客戶資料所對應的該客戶所申辦過的至少一個金融商品,在步驟(C)中,該銀行伺服器不僅判定該人臉特徵資料及該身份識別資料是否分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,還更根據該目標客戶資料的該申辦歷史紀錄資料判定該申辦請求所相關的該金融商品是否與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同,在步驟(D)中,該銀行伺服器在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,藉由該信用評等模型,至少根據該影像資料的該人臉,產生該信用評等結果。In some implementation aspects, each piece of customer data stored in the customer database also has bid history record data, and the bid history record data has at least one financial commodity that the customer has applied for corresponding to the customer data. In step (C), the bank server not only determines whether the facial feature data and the identification data match the reference identity data and reference facial feature data of the target customer data, but also based on the target customer data. The bid history record data determines whether the financial commodity related to the bid request is the same as one of the financial commodities of the bid history record data of the target customer data. In step (D), the bank server is determining that the The facial feature data and the identification data respectively correspond to the reference identity data and the reference facial feature data of the target customer data, and the financial commodity related to the bid request does not correspond to the bid history of the target customer data. When one of the financial commodities in the data is the same, by using the credit rating model, at least The personal data of the face, resulting in the credit rating results.

在一些實施態樣中,該銀行伺服器還可與一歸屬於聯徵中心的聯徵伺服器相互通訊,步驟(D)還包含:In some implementations, the bank server can also communicate with a levy server belonging to the levy center. Step (D) further includes:

(d1)藉由該銀行伺服器,在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一包含該目標客戶資料的該參考身份識別資料的資料請求至該聯徵伺服器;(d1) With the bank server, it is determined that the facial feature data and the identification data match the reference identity data and reference facial feature data of the target customer data, respectively, and that the bid request When the financial commodity is not the same as one of the financial commodities of the bid history data of the target customer data, sending a data request of the reference identification data including the target customer data to the levy server;

(d2)藉由該聯徵伺服器,在接收到來自該銀行伺服器的該資料請求時,傳送相關於該目標客戶資料所對應的該客戶的信用紀錄的聯徵資料至該銀行伺服器;及(d2) by using the affiliate server, upon receiving the data request from the bank server, transmitting associative data related to the credit history of the customer corresponding to the target customer data to the bank server; and

(d3)藉由該銀行伺服器,藉由該信用評等模型,至少根據該影像資料的該人臉及該聯徵資料,產生該信用評等結果。(d3) Using the bank server and the credit rating model to generate the credit rating result based on at least the face of the image data and the joint data.

在一些實施態樣中,在步驟(d2)中,該聯徵資料具有對應於該目標客戶資料所對應的該客戶的信用卡繳款紀錄、貸款紀錄、教育程度、工作類別以及職稱其中至少一者。In some implementation aspects, in step (d2), the joint data has at least one of a credit card payment record, a loan record, an education level, a job type, and a job title corresponding to the customer corresponding to the target customer information. .

在一些實施態樣中,該銀行伺服器還儲存一外部環境指標,該外部環境指標包含一當前的國內生產總值(Gross Domestic Product,GDP)及一景氣燈號其中至少一者,在步驟(d3)中,該銀行伺服器藉由該信用評等模型,不僅根據該影像資料的該人臉及該聯徵資料,還更根據該外部環境指標,產生該信用評等結果。In some implementation aspects, the bank server further stores an external environmental indicator, the external environmental indicator includes at least one of a current gross domestic product (GDP) and a boom signal. In step ( In d3), the bank server uses the credit rating model to generate the credit rating result not only based on the face of the image data and the joint data, but also based on the external environmental indicators.

在一些實施態樣中,該系統還包含一可與該銀行伺服器相互通訊的第二電子裝置。在步驟(C)中,在判定出該人臉特徵資料及該身份識別資料未分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,或該申辦請求所相關的該金融商品與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一相關於人工照會的第一通知訊息至該第二電子裝置以供其顯示。在步驟(E)中,該銀行伺服器在判定出該信用評等結果小於該門檻等級時,傳送一個相關於人工照會的第二通知訊息至該第二電子裝置以供其顯示。In some embodiments, the system further includes a second electronic device capable of communicating with the bank server. In step (C), it is determined that the facial feature information and the identification information do not respectively match the reference identity information and the reference facial feature data of the target customer information, or the financial information related to the bid request When the commodity is the same as one of the financial commodities of the bid history data of the target customer information, a first notification message related to the manual note is sent to the second electronic device for display. In step (E), when the bank server determines that the credit rating result is less than the threshold level, it sends a second notification message related to the manual note to the second electronic device for display.

在一些實施態樣中,在步驟(A)中,該第一電子裝置是藉由拍攝一包含該人臉及該身份資訊的證件來獲得該影像資料。In some implementations, in step (A), the first electronic device obtains the image data by photographing a document containing the human face and the identity information.

在一些實施態樣中,在步驟(A)中,該第一電子裝置是藉由拍攝一包含該身份資訊的證件來獲得相關於該身分資訊的第一影像資料且藉由拍攝該使用者的臉部來獲得相關於該人臉的第二影像資料,該影像資料包含該第一影像資料及該第二影像資料。In some implementation aspects, in step (A), the first electronic device obtains first image data related to the identity information by photographing a document containing the identity information and by photographing the user's The face to obtain second image data related to the human face, the image data including the first image data and the second image data.

因此,本發明之目的,即在提供一種線上徵審系統,能克服現有技術的至少一缺點。Therefore, it is an object of the present invention to provide at least one online review system that can overcome at least one disadvantage of the prior art.

於是,本發明線上徵審系統包含一由一使用者操作的第一電子裝置、一銀行伺服器及一客戶資料庫。該銀行伺服器由一銀行所提供,並可與該第一電子裝置通訊且儲存有一個預先訓練出的信用評等模型。該客戶資料庫連接該銀行伺服器,該客戶資料庫儲存有多筆分別對應於該銀行的多個客戶的客戶資料,每筆客戶資料具有參考身分識別資料及參考人臉特徵資料。Therefore, the online auditing system of the present invention includes a first electronic device operated by a user, a bank server and a customer database. The bank server is provided by a bank and can communicate with the first electronic device and store a pre-trained credit rating model. The customer database is connected to the bank server. The customer database stores a plurality of customer data corresponding to a plurality of customers of the bank, and each customer data includes reference identification data and reference facial feature data.

該第一電子裝置經該使用者操作獲得相關於一人臉及一身份資訊的影像資料,並傳送一個包含該影像資料且相關於一金融商品之申辦的申辦請求至該銀行伺服器。The first electronic device obtains image data related to a face and an identity information through the operation of the user, and sends a bid request containing the image data and related to a financial commodity application to the bank server.

該銀行伺服器在接收到來自該第一電子裝置的該申辦請求時,自該影像資料擷取出該人臉的人臉特徵資料及該身份資訊的身份識別資料,並根據人臉特徵資料及該身份識別資料其中一者,將該等筆客戶資料其中一者作為目標客戶資料。When the bank server receives the bid request from the first electronic device, it extracts the facial feature data of the face and the identification information of the identity information from the image data, and according to the facial feature data and the One of the identification data, the one of the customer data is used as the target customer data.

該銀行伺服器判定該人臉特徵資料、該身份識別資料是否分別相符於該目標客戶資料的該參考人臉特徵資料及該參考身分識別資料。The bank server determines whether the facial feature data and the identification data match the reference facial feature data and the reference identity data of the target customer data, respectively.

該銀行伺服器在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料時,藉由該信用評等模型,至少根據該影像資料的該人臉,產生一信用評等結果。When the bank server determines that the facial feature data and the identification data match the reference identity data and the reference facial feature data of the target customer data, respectively, by using the credit rating model, at least according to the image The face of the data produces a credit rating result.

該銀行伺服器在判定出該信用評等結果不小於一門檻等級時,執行該金融商品之申辦。When the bank server determines that the credit rating result is not less than a threshold level, it executes the bid for the financial commodity.

在一些實施態樣中,該銀行伺服器在判定出該人臉特徵資料與該客戶資料庫所儲存的該等筆客戶資料其中一者的該參考人臉特徵資料之間的相似度不小於一第一門檻值時,將該等筆客戶資料其中該者作為該目標客戶資料。In some implementation aspects, the bank server determines that the similarity between the facial feature data and the reference facial feature data of one of the customer data stored in the customer database is not less than one. At the first threshold, the customer information is used as the target customer information.

在一些實施態樣中,該銀行伺服器還儲存有一個預先訓練出的人臉特徵比對模型,並且是藉由該人臉特徵比對模型來進行比對以便獲得該人臉特徵資料與該等筆客戶資料的該等參考人臉特徵資料之間的相似度。In some implementation aspects, the bank server also stores a pre-trained face feature comparison model, and compares the face feature comparison model to obtain the face feature data and the Similarity between the reference facial feature data of the customer data.

在一些實施態樣中,該客戶資料庫所儲存的每筆客戶資料還具有申辦歷史紀錄資料,該申辦歷史紀錄資料具有該筆客戶資料所對應的該客戶所申辦過的至少一個金融商品。In some implementation forms, each piece of customer data stored in the customer database also has bid history record data, and the bid history record data has at least one financial commodity that the customer has applied for corresponding to the customer data.

該銀行伺服器不僅判定該人臉特徵資料及該身份識別資料是否分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,還更根據該目標客戶資料的該申辦歷史紀錄資料判定該申辦請求所相關的該金融商品是否與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同。The bank server not only determines whether the facial feature data and the identification information match the reference identity information and reference facial feature data of the target customer data, but also based on the bid history data of the target customer data Determine whether the financial commodity related to the bid request is the same as one of the financial commodities of the bid history record data of the target customer data.

該銀行伺服器在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,藉由該信用評等模型,至少根據該影像資料的該人臉,產生該信用評等結果。The bank server determines that the facial feature data and the identification data match the reference identity data and reference facial feature data of the target customer data, respectively, and that the financial commodity related to the bid request is not related to the When one of the financial commodities of the bid history data of the target customer data is the same, the credit rating model is used to generate the credit rating result based on at least the face of the image data.

在一些實施態樣中,該銀行伺服器還可與歸屬於聯徵中心的一聯徵伺服器相互通訊。該銀行伺服器在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一包含該目標客戶資料的該參考身份識別資料的資料請求至該聯徵伺服器。該聯徵伺服器在接收到來自該銀行伺服器的該資料請求時,傳送相關於該目標客戶資料所對應的該客戶的信用紀錄的聯徵資料至該銀行伺服器。該銀行伺服器藉由該信用評等模型,至少根據該影像資料的該人臉及該聯徵資料,產生該信用評等結果。In some implementations, the bank server may also communicate with a joint collection server belonging to the joint collection center. The bank server determines that the facial feature data and the identification data match the reference identity data and reference facial feature data of the target customer data, respectively, and that the financial commodity related to the bid request is not related to the When one of the financial commodities of the bid history data of the target customer data is the same, a data request including the reference identification data of the target customer data is transmitted to the levy server. When the joint server receives the data request from the bank server, the joint server sends to the bank server associated data of the customer's credit record corresponding to the target client data. The bank server uses the credit rating model to generate the credit rating result based on at least the face of the image data and the joint data.

在一些實施態樣中,該聯徵資料具有對應於該目標客戶資料所對應的該客戶的信用卡繳款紀錄、貸款紀錄、教育程度、工作類別以及職稱其中至少一者。In some implementation aspects, the joint data has at least one of a credit card payment record, a loan record, an education level, a job type, and a job title corresponding to the customer corresponding to the target customer information.

在一些實施態樣中,該銀行伺服器還儲存一外部環境指標,該外部環境指標包含一當前的國內生產總值(Gross Domestic Product,GDP)及一景氣燈號其中至少一者。該銀行伺服器藉由該信用評等模型,不僅根據該影像資料的該人臉及該聯徵資料,還更根據該外部環境指標,產生該信用評等結果。In some implementation forms, the bank server further stores an external environmental indicator, the external environmental indicator includes at least one of a current gross domestic product (GDP) and a boom signal. The bank server uses the credit rating model to generate the credit rating result not only based on the face and the joint data of the image data, but also based on the external environmental indicators.

在一些實施態樣中,該系統還包含一可與該銀行伺服器相互通訊的第二電子裝置。該銀行伺服器在判定出該人臉特徵資料及該身份識別資料未分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,或該申辦請求所相關的該金融商品與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一相關於人工照會的第一通知訊息至該第二電子裝置以供其顯示。該銀行伺服器在判定出該信用評等結果小於該門檻等級時,傳送一個相關於人工照會的第二通知訊息至該第二電子裝置以供其顯示。In some embodiments, the system further includes a second electronic device capable of communicating with the bank server. The bank server determines that the facial feature data and the identification information do not match the reference identity information and the reference facial feature data of the target customer data, respectively, or the financial commodity related to the bid request and the When one of the financial commodities of the bid history record data of the target customer data is the same, a first notification message related to the artificial note is sent to the second electronic device for display. When the bank server determines that the credit rating result is less than the threshold level, it sends a second notification message related to the manual note to the second electronic device for display.

在一些實施態樣中,該第一電子裝置是藉由拍攝一包含該人臉及該身份資訊的證件來獲得該影像資料。In some implementation forms, the first electronic device obtains the image data by photographing a document containing the human face and the identity information.

在一些實施態樣中,該第一電子裝置是藉由拍攝一包含該身份資訊的證件來獲得相關於該身分資訊的第一影像資料且藉由拍攝該使用者的臉部來獲得相關於該人臉的第二影像資料,該影像資料包含該第一影像資料及該第二影像資料。In some implementations, the first electronic device obtains first image data related to the identity information by photographing a document containing the identity information and obtains the image information related to the user by photographing the face of the user. Second image data of a human face, the image data including the first image data and the second image data.

本發明之功效在於:該銀行伺服器能藉由在判定出該人臉特徵資料及該身份識別資料皆相符於該目標客戶資料且藉由該信用評等模型根據該影像資料的該人臉所產生的更為可信的信用評等結果不小於該門檻等級時,才允許該金融商品之申辦,如此,不僅能有效降低被該客戶身分被冒用之可能,且人臉所呈現的外在特徵有很大的機會與經濟特徵有關,故還能有效降低銀行之風險。The effect of the present invention is that the bank server can determine that the facial feature data and the identification data are consistent with the target customer data, and use the credit rating model based on the face data of the face data. Only when the more credible credit rating result is not less than the threshold level, the bidding of the financial commodity is allowed. In this way, not only can the possibility of being misused by the customer's identity be effectively reduced, but also the external appearance of the face There is a great chance that characteristics are related to economic characteristics, so it can also effectively reduce the risk of banks.

在本發明被詳細描述之前,應當注意在以下的說明內容中,類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are represented by the same numbers.

參閱圖1與圖2,本發明線上徵審系統包含、一銀行伺服器1、一客戶資料庫2、一第一電子裝置3、及一第二電子裝置4。Referring to FIG. 1 and FIG. 2, the online auditing system of the present invention includes a bank server 1, a customer database 2, a first electronic device 3, and a second electronic device 4.

該銀行伺服器1由一銀行所提供,並可經由一通訊網路5與該第一電子裝置3、該第二電子裝置4以及歸屬於聯徵中心的一聯徵伺服器6相互通訊。該銀行伺服器1儲存有一個預先訓練出的信用評等模型11、一個預先訓練出的人臉特徵比對模型12以及外部環境指標13,該外部環境指標13例如包含當前的國內生產總值(Gross Domestic Product,GDP)及景氣燈號。The bank server 1 is provided by a bank and can communicate with the first electronic device 3, the second electronic device 4 and a joint collection server 6 belonging to the joint collection center via a communication network 5. The bank server 1 stores a pre-trained credit rating model 11, a pre-trained face feature comparison model 12, and an external environmental indicator 13. The external environmental indicator 13 includes, for example, the current gross domestic product ( Gross Domestic Product (GDP) and boom lights.

該客戶資料庫2連接該銀行伺服器1,並儲存有多筆分別對應於該銀行的多個客戶的客戶資料21、21’,每筆客戶資料21(21’)具有參考身分識別資料211、參考人臉特徵資料212及申辦歷史紀錄資料213,該申辦歷史紀錄資料213具有該筆客戶資料21(21’)所對應的該客戶所申辦過的至少一個金融商品。在本實施例中,該金融商品例如為信用卡、貸款及保險等等。The customer database 2 is connected to the bank server 1 and stores a plurality of customer data 21, 21 'corresponding to a plurality of customers of the bank, respectively. Each customer data 21 (21') has reference identification information 211, With reference to the facial feature data 212 and the bid history record data 213, the bid history record data 213 has at least one financial commodity that the customer has applied for corresponding to the customer data 21 (21 '). In this embodiment, the financial commodities are, for example, credit cards, loans, insurance, and the like.

該第一電子裝置3由一使用者所持有,該使用者例如為該銀行之客戶。在本實施例中,該第一電子裝置3例如為一智慧型電話,並不以此為限,在其他實施態樣中亦可為平板電腦、筆記型電腦或者個人電腦等等。The first electronic device 3 is held by a user, such as a customer of the bank. In this embodiment, the first electronic device 3 is, for example, a smart phone, and is not limited thereto. In other embodiments, it may also be a tablet computer, a notebook computer, or a personal computer.

在本實施例中,該第二電子裝置4例如由該銀行之工作人員所持有。在本實施例中,該第一電子裝置3例如為一個人電腦,並不以此為限,在其他實施態樣中亦可為平板電腦、筆記型電腦或智慧型電話等等。In this embodiment, the second electronic device 4 is held by a staff member of the bank, for example. In this embodiment, the first electronic device 3 is, for example, a personal computer, and is not limited thereto. In other implementations, the first electronic device 3 may also be a tablet computer, a notebook computer, or a smart phone.

以下說明在該使用者持有該第一電子裝置3及一身分證以便於線上申辦一信用卡的情況下,上述實施例如何配合該聯徵伺服器6執行本發明線上徵審方法的一實施例。In the following description, in the case where the user holds the first electronic device 3 and an identity card in order to apply for a credit card online, an embodiment of how the above embodiment cooperates with the joint collection server 6 to implement the online review and examination method of the present invention .

首先,如步驟S201所述,該第一電子裝置3經該使用者操作獲得相關於一人臉及一身份資訊的影像資料。在本實施例中,該身份資訊例如為身分證字號,並不以此為限。First, as described in step S201, the first electronic device 3 obtains image data related to a face and an identity information through the user operation. In this embodiment, the identity information is, for example, an identity card number, and is not limited thereto.

在本實施例中,該第一電子裝置3是藉由拍攝一包含該人臉及該身份資訊的證件來獲得該影像資料,但不以此為限。舉例來說,該第一電子裝置3拍攝該使用者所持有的該身分證的正面(包含大頭照及身分證字號),即可獲得相關於該人臉及身分證字號的影像資料。在其他實施態樣中,該第一電子裝置3是藉由拍攝一包含該身份資訊的證件來獲得相關於該身分資訊的第一影像資料且藉由拍攝該使用者的臉部來獲得相關於該人臉的第二影像資料,該影像資料包含該第一影像資料及該第二影像資料,舉例來說,該第一電子裝置3拍攝該使用者所持有的該身分證的正面來獲得相關於該身分證字號第一影像資料,並藉由拍攝該使用者的臉部來獲得相關於該人臉的第二影像資料,值得一提的是,由於以此方式獲得的影像資料所相關的該人臉是該使用者適當前的臉部樣貌,相較於身分證上的大頭照,能使得本實施例後續步驟S205及S207所產生的結果具有相對較佳的準確性。In this embodiment, the first electronic device 3 obtains the image data by shooting a document containing the human face and the identity information, but is not limited thereto. For example, the first electronic device 3 captures the front side of the ID card (including a headshot and an ID card number) held by the user, and obtains image data related to the face and the ID card number. In other embodiments, the first electronic device 3 obtains the first image data related to the identity information by shooting a document containing the identity information, and obtains the related image information by shooting the user's face. The second image data of the human face, the image data including the first image data and the second image data, for example, the first electronic device 3 captures the front side of the identity card held by the user to obtain It is related to the first image data of the ID card number, and the second image data related to the human face is obtained by shooting the user's face. It is worth mentioning that because the image data obtained in this way is related The face of the user is the face of the user's proper face. Compared with the photo taken on the ID card, the result of steps S205 and S207 in this embodiment has relatively better accuracy.

接著,如步驟S202所述,該第一電子裝置3傳送一個包含該影像資料且相關於一金融商品之申辦的申辦請求至該銀行伺服器1。延續前例,該申辦請求相關於該信用卡之申辦。Then, as described in step S202, the first electronic device 3 sends an application request containing the image data and related to a financial commodity application to the bank server 1. Continuing the previous example, the bid request is related to the credit card bid.

該銀行伺服器1在接收到來自該第一電子裝置3的該申辦請求時,如步驟S203所述,該銀行伺服器1自該影像資料擷取出該人臉的人臉特徵資料及該身份資訊的身份識別資料。When the bank server 1 receives the bid request from the first electronic device 3, as described in step S203, the bank server 1 extracts facial feature data of the face and the identity information from the image data. Identification information.

接著,在步驟S204中,該銀行伺服器1根據人臉特徵資料及該身份識別資料其中一者,將該等筆客戶資料21、21’其中一者(例如客戶資料21’)作為目標客戶資料21’。在本實施例中,該銀行伺服器1在判定出該人臉特徵資料與該客戶資料庫2所儲存的該等筆客戶資料21、21’其中一者的該參考人臉特徵資料211之間的相似度不小於一第一門檻值時,將該等筆客戶資料21、21’其中該者作為該目標客戶資料(即客戶資料21’),並不以此為限。在其他實施態樣中,該銀行伺服器1也可被設計為在判定出該身分識別資料相同於該等客戶資料21、21’其中一者的該參考身分識別資訊212時,將該等客戶資料21、21’其中該者作為該目標客戶資料(即客戶資料21’)。Next, in step S204, the bank server 1 uses the one of the customer data 21 and 21 '(for example, the customer data 21') as the target customer data according to one of the facial feature data and the identification data. twenty one'. In this embodiment, the bank server 1 determines between the facial feature data and the reference facial feature data 211 of one of the customer data 21, 21 'stored in the customer database 2. When the similarity is not less than a first threshold, the customer information 21, 21 'is used as the target customer information (that is, the customer information 21'), and is not limited thereto. In other implementation aspects, the bank server 1 may also be designed to determine the identity identification information that is the same as the reference identity identification information 212 of one of the customer data 21, 21 ', to identify the customers. The data 21, 21 'is used as the target customer data (ie, the customer data 21').

值得說明的是,在本實施例中,該銀行伺服器1是藉由該人臉特徵比對模型12來進行比對以便獲得該人臉特徵資料與該等筆客戶資料21、21’的該等參考人臉特徵資料212之間的相似度,如此能有效降低系統的運算資源,但不以此為限,在其他實施態樣中,可不利用人臉特徵比對模型12而利用一般的臉部特徵比對軟體將該人臉特徵資料與所有該等參考人臉特徵資料212進行比對。值得注意的是,在該等參考人臉特徵資料212的數量龐大時,若將該人臉特徵資料逐一地與該等參考人臉特徵資料212比對,將十分耗時且消耗運算資源,而本實施例利用預先訓練的該人臉特徵比對模型12來進行比對,則不需逐一地比對而具有省時且節省運算資源的效果。It is worth noting that, in this embodiment, the bank server 1 compares the facial feature comparison model 12 in order to obtain the facial feature data and the customer data 21, 21 '. Reference to the similarity between face feature data 212 can effectively reduce the system's computing resources, but is not limited to this. In other implementations, the general face can be used instead of the face feature comparison model 12 The feature comparison software compares the facial feature data with all such reference facial feature data 212. It is worth noting that when the number of such reference facial feature data 212 is large, if the facial feature data is compared with the reference facial feature data 212 one by one, it will be very time-consuming and consume computing resources, and In this embodiment, the face feature comparison model 12 trained in advance is used for comparison, so there is no need to compare one by one, and it has the effect of saving time and saving computing resources.

在步驟S205中,該銀行伺服器1判定該人臉特徵資料及該身份識別資料是否分別相符於該目標客戶資料(即客戶資料21’)的該參考身分識別資料211及參考人臉特徵資料212。若該銀行伺服器1在判定出該人臉特徵資料及該身份識別資料未分別相符於該目標客戶資料(即客戶資料21’)的該參考身分識別資料211及參考人臉特徵資料212,流程進行至步驟S206,反之,若該銀行伺服器1在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料(即客戶資料21’)的該參考身分識別資料211及參考人臉特徵資料212,流程進行至步驟S207。In step S205, the bank server 1 determines whether the facial feature data and the identification data match the reference identity data 211 and reference facial feature data 212 of the target customer data (ie, customer data 21 '), respectively. . If the bank server 1 determines that the facial feature data and the identification data do not match the target identity data 211 and the reference facial feature data 212 of the target customer data (ie, the customer data 21 '), the process Proceed to step S206. On the contrary, if the bank server 1 determines that the facial feature data and the identification data respectively match the reference identification data 211 and the reference person of the target customer data (that is, the customer data 21 '). For the facial feature data 212, the flow proceeds to step S207.

在步驟S206中,傳送一相關於人工照會的第一通知訊息至該第二電子裝置4以供其顯示。如此,可即時通知該銀行的工作人員該使用者所持有的證件可能是偽造的,以便進行後續處理,如此,能降低該客戶身分被冒用之風險。In step S206, a first notification message related to the manual note is transmitted to the second electronic device 4 for display. In this way, the staff of the bank can be notified immediately that the credentials held by the user may be forged for subsequent processing, so that the risk of fraudulent identity of the customer can be reduced.

在步驟S207中,該銀行伺服器1根據該目標客戶資料(即客戶資料21’)的該申辦歷史紀錄資料213判定該申辦請求所相關的該金融商品是否與該目標客戶資料(即客戶資料21’)的該申辦歷史紀錄資料213的其中一金融商品相同。該銀行伺服器1在判定出該申辦請求所相關的該金融商品與該目標客戶資料(即客戶資料21’)的該申辦歷史紀錄資料213的其中一金融商品相同時,流程進入步驟S206,否則,流程進入步驟S208,如此,可即時通知該銀行的工作人員關於該目標客戶資料(即客戶資料21’)所對應的該客戶即將重覆的申辦相同的金融產品,以便後續的處理,能降低該客戶身分被冒用之風險。若以前例說明,當該使用者所欲申辦的信用卡相同於該申辦歷史資料中所指示出的以申辦信用卡,有很大的可能該使用者是冒用該目標客戶資料21’所對應之客戶的身份,此時若即時通知該銀行的工作人員,能有效降低冒用成功之機會。In step S207, the bank server 1 determines whether the financial commodity related to the bid request is related to the target customer information (i.e., customer information 21) based on the bid history data 213 of the target customer information (i.e., customer information 21 ') One of the financial commodities of the bid history record data 213 is the same. When the bank server 1 determines that the financial product related to the bid request is the same as one of the financial records of the bid history record data 213 of the target customer data (ie, customer data 21 '), the flow proceeds to step S206, otherwise The process proceeds to step S208. In this way, the staff of the bank can be notified immediately about the target customer profile (ie customer profile 21 ') corresponding to the customer's application for the same financial product to be repeated, so that subsequent processing can reduce The client's identity was compromised. If the previous example shows that when the user wants to apply for a credit card that is the same as the one indicated in the application history data, it is very likely that the user is a customer corresponding to the target customer data 21 ' If you immediately notify the bank's staff at this time, you can effectively reduce the chance of successful fraud.

補充說明,在其他實施態樣中,也可省略步驟S207,亦即,當步驟S205的判定結果為是,流程直接進行至步驟S208。Supplementally, in other embodiments, step S207 may also be omitted, that is, when the determination result of step S205 is YES, the flow directly proceeds to step S208.

在步驟S208中,該銀行伺服器1傳送一包含該目標客戶資料(即客戶資料21’)的該參考身份識別資料211的資料請求至該聯徵伺服器6。In step S208, the bank server 1 sends a data request for the reference identification data 211 including the target customer data (i.e., the customer data 21 ') to the levy server 6.

該聯徵伺服器6在接收到來自該銀行伺服器2的該資料請求時,如步驟S209所述,該聯徵伺服器6傳送相關於該目標客戶資料(即客戶資料21’)所對應的該客戶的信用紀錄的聯徵資料至該銀行伺服器1。在本實施例中,該聯徵資料具有對應於該目標客戶資料(即客戶資料21’)所對應的該客戶的信用卡繳款紀錄、貸款紀錄、教育程度、工作類別以及職稱。Upon receiving the data request from the bank server 2, the levy server 6 transmits the data corresponding to the target customer data (ie, the customer data 21 ') as described in step S209. The association information of the customer's credit history is sent to the bank server 1. In this embodiment, the joint data has a credit card payment record, a loan record, an education level, a job type, and a job title corresponding to the customer corresponding to the target customer information (ie, customer information 21 ').

該銀行伺服器1在接收到來自該聯徵伺服器6的該聯徵資料時,如步驟S210所述,藉由該信用評等模型11,根據該影像資料的該人臉、該聯徵資料及該外部環境指標13,產生一信用評等結果。When the bank server 1 receives the association data from the association server 6, as described in step S210, with the credit rating model 11, according to the face and the association data of the image data, And the external environmental indicator 13 produces a credit rating result.

在步驟S211中,該銀行伺服器1判定該信用評等結果是否不小於一門檻等級,若結果為是,流程進行至步驟S212,否則,流程進行至步驟S213。In step S211, the bank server 1 determines whether the credit rating result is not less than a threshold level. If the result is yes, the flow proceeds to step S212, otherwise, the flow proceeds to step S213.

步驟S212,該銀行伺服器1執行該申辦請求所相關的該金融商品之申辦。沿用前例,該銀行伺服器1執行該信用卡之申辦。In step S212, the bank server 1 executes the application for the financial commodity related to the application request. Following the previous example, the bank server 1 executes the application for the credit card.

步驟S213,該銀行伺服器1傳送一個相關於人工照會的第二通知訊息至該第二電子裝置4以供其顯示。如此,可即時通知該銀行的工作人員關於該使用者的信用評等過低,以便後續的處理,能降低該銀行之風險。In step S213, the bank server 1 sends a second notification message related to the manual note to the second electronic device 4 for display. In this way, the staff of the bank can be notified immediately that the user's credit rating is too low, so that subsequent processing can reduce the risk of the bank.

綜上所述,該銀行伺服器1在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料(即客戶資料21’)的該參考身分識別資料211及參考人臉特徵資料212且藉由該信用評等模型11根據該影像資料的該人臉、該聯徵資料及該外部環境指標13所產生的更為可信的該信用評等結果不小於該門檻等級時,才允許該金融商品之申辦,如此,不僅能有效降低被該客戶身分被冒用之可能,且人臉所呈現的外在特徵有很大的機會與經濟特徵有關,故還能有效降低銀行之風險。In summary, the bank server 1 determines the reference identity information 211 and the reference face feature data of the facial feature data and the identification information that respectively match the target customer profile (ie, customer profile 21 '). 212 and only when the credit rating model 11 is based on the face of the image data, the joint information and the external environmental indicator 13 and the credible credit rating result is not less than the threshold level, Allowing the application of the financial commodity, in this way, not only can effectively reduce the possibility of being misused by the identity of the customer, but also the external characteristics of the human face have a great chance to be related to economic characteristics, so it can also effectively reduce the risk of the bank .

惟以上所述者,僅為本發明之實施例而已,當不能以此限定本發明實施之範圍,凡是依本發明申請專利範圍及專利說明書內容所作之簡單的等效變化與修飾,皆仍屬本發明專利涵蓋之範圍內。However, the above are only examples of the present invention. When the scope of implementation of the present invention cannot be limited in this way, any simple equivalent changes and modifications made in accordance with the scope of the patent application and the content of the patent specification of the present invention are still Within the scope of the invention patent.

100‧‧‧線上徵審系統100‧‧‧online review system

1‧‧‧銀行伺服器 1‧‧‧bank server

11‧‧‧信用評等模型 11‧‧‧Credit Rating Model

12‧‧‧人臉特徵比對模型 12‧‧‧Face feature comparison model

13‧‧‧外部環境指標 13‧‧‧ External environmental indicators

2‧‧‧客戶資料庫 2‧‧‧Customer database

21,21’‧‧‧客戶資料 21, 21 ’‧‧‧ Customer Information

211‧‧‧參考身份識別資料 211‧‧‧Reference identification information

212‧‧‧參考人臉特徵資料 212‧‧‧Refer to facial feature data

213‧‧‧申辦歷史紀錄 213‧‧‧ bid history

3‧‧‧第一電子裝置 3‧‧‧The first electronic device

4‧‧‧第二電子裝置 4‧‧‧Second electronic device

5‧‧‧通訊網路 5‧‧‧Communication Network

6‧‧‧聯徵伺服器 6‧‧‧Joining Server

S201 ~S213‧‧‧步驟 S201 ~ S213‧‧‧step

本發明之其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1是一方塊圖,示例性地說明本發明線上徵審系統的一實施例;及 圖2是一流程圖,示例性地說明本發明線上徵審方法的一實施例。Other features and effects of the present invention will be clearly presented in the embodiment with reference to the drawings, in which: FIG. 1 is a block diagram exemplarily illustrating an embodiment of the online auditing system of the present invention; A flowchart exemplarily illustrates an embodiment of the online auditing method of the present invention.

Claims (18)

一種線上徵審方法,適於藉由一電子系統執行,該電子系統包含一由一使用者所操作的第一電子裝置,以及由一銀行所提供的一個可與該第一電子裝置通訊且儲存有一個預先訓練出的信用評等模型的銀行伺服器及一連接該銀行伺服器的客戶資料庫,該客戶資料庫儲存有多筆分別對應於該銀行的多個客戶的客戶資料,每筆客戶資料具有參考身分識別資料、參考人臉特徵資料,及申辦歷史紀錄資料,該申辦歷史紀錄資料具有該筆客戶資料所對應的該客戶所申辦過的至少一個金融商品,該方法包含:(A)藉由該第一電子裝置,經該使用者操作獲得相關於一人臉及一身份資訊的影像資料,並傳送一個包含該影像資料且相關於一金融商品之申辦的申辦請求至該銀行伺服器;(B)藉由該銀行伺服器,在接收到來自該第一電子裝置的該申辦請求時,自該影像資料擷取出該人臉的人臉特徵資料及該身份資訊的身份識別資料,並根據人臉特徵資料及該身份識別資料其中一者,將該等筆客戶資料其中一者作為目標客戶資料;(C)藉由該銀行伺服器,判定該人臉特徵資料及該身份識別資料是否分別相符於該目標客戶資料的該參考人臉特徵資料及該參考身分識別資料,還根據該目標客戶資料的該申辦歷史紀錄資料判定該申辦請求所相關的該金融商品是否與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同;(D)藉由該銀行伺服器,在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,藉由該信用評等模型,至少根據該影像資料的該人臉,產生一信用評等結果;及(E)藉由該銀行伺服器,在判定出該信用評等結果不小於一門檻等級時,執行該金融商品之申辦。An online auditing method suitable for execution by an electronic system including a first electronic device operated by a user and a bank provided by a bank that can communicate with and store the first electronic device There is a bank server with a pre-trained credit rating model and a customer database connected to the bank server. The customer database stores a plurality of customer data corresponding to multiple customers of the bank. Each customer The data includes reference identification data, reference facial feature data, and bid history record data. The bid history record data has at least one financial product that the customer has applied for corresponding to the customer data. The method includes: (A) Using the first electronic device to obtain image data related to a face and an identity information through the operation of the user, and transmitting a bid request containing the image data and related to a financial commodity application to the bank server; (B) With the bank server, when receiving the bid request from the first electronic device, retrieve from the image data The facial feature data of the face and the identification information of the identity information, and based on one of the facial feature data and the identification information, one of the customer data is used as the target customer data; (C) borrowing The bank server determines whether the facial feature data and the identification data match the reference facial feature data and the reference identity data of the target customer data, and also according to the bid history of the target customer data The data determines whether the financial product related to the bid request is the same as one of the financial records of the bid history data of the target customer data; (D) the bank server determines the facial feature data and the The identification information corresponds to the reference identity information and the reference facial feature data of the target customer information, and the financial commodity related to the bid request is not one of the financial commodities of the target customer data and the bid history record data At the same time, by using the credit rating model, a credit is generated based on at least the face of the image data. And other results; and (E) by the bank server, when it is determined that the result of the credit rating of not less than a threshold level, the implementation of the financial bid for commodities. 如請求項1所述的線上徵審方法,其中,在步驟(B)中,該銀行伺服器在判定出該人臉特徵資料與該客戶資料庫所儲存的該等筆客戶資料其中一者的該參考人臉特徵資料之間的相似度不小於一第一門檻值時,將該等筆客戶資料其中該者作為該目標客戶資料。The online review method according to claim 1, wherein in step (B), the bank server determines whether one of the facial feature data and the customer data stored in the customer database is When the similarity between the reference facial feature data is not less than a first threshold, the customer data is used as the target customer data. 如請求項2所述的線上徵審方法,其中,該銀行伺服器還儲存有一個預先訓練出的人臉特徵比對模型,在步驟(B)中,該銀行伺服器是藉由該人臉特徵比對模型來進行比對以便獲得該人臉特徵資料與該等筆客戶資料的該等參考人臉特徵資料之間的相似度。The online review method according to claim 2, wherein the bank server further stores a pre-trained face feature comparison model. In step (B), the bank server uses the face The feature comparison model is used to perform comparison to obtain the similarity between the facial feature data and the reference facial feature data of the customer data. 如請求項1所述的線上徵審方法,其中,該銀行伺服器還可與一歸屬於聯徵中心的聯徵伺服器相互通訊,步驟(D)還包含:(d1)藉由該銀行伺服器,在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一包含該目標客戶資料的該參考身份識別資料的資料請求至該聯徵伺服器;(d2)藉由該聯徵伺服器,在接收到來自該銀行伺服器的該資料請求時,傳送相關於該目標客戶資料所對應的該客戶的信用紀錄的聯徵資料至該銀行伺服器;及(d3)藉由該銀行伺服器,藉由該信用評等模型,至少根據該影像資料的該人臉及該聯徵資料,產生該信用評等結果。The online levy review method according to claim 1, wherein the bank server can also communicate with a levy server belonging to the levy center, and step (D) further includes: (d1) using the bank server Device, when it is determined that the facial feature data and the identification data respectively match the reference identity information and the reference facial feature data of the target customer data, and that the financial commodity related to the bid request is not related to the target customer When one of the financial commodities of the bid history record data of the data is the same, a data request including the reference identification data of the target customer data is transmitted to the levy server; (d2) through the levy server, When receiving the data request from the bank server, send association data related to the credit history of the customer corresponding to the target customer data to the bank server; and (d3) through the bank server, borrow The credit rating model generates the credit rating result based on at least the face of the image data and the joint data. 如請求項4所述的線上徵審方法,其中,在步驟(d2)中,該聯徵資料具有對應於該目標客戶資料所對應的該客戶的信用卡繳款紀錄、貸款紀錄、教育程度、工作類別以及職稱其中至少一者。The online solicitation method according to claim 4, wherein, in step (d2), the joint solicitation data has a credit card payment record, a loan record, an education level, and a job corresponding to the customer corresponding to the target customer information At least one of a category and a title. 如請求項5所述的線上徵審方法,其中,該銀行伺服器還儲存一外部環境指標,該外部環境指標包含一當前的國內生產總值(Gross Domestic Product,GDP)及一景氣燈號其中至少一者,在步驟(d3)中,該銀行伺服器藉由該信用評等模型,不僅根據該影像資料的該人臉及該聯徵資料,還更根據該外部環境指標,產生該信用評等結果。The online auditing method according to claim 5, wherein the bank server further stores an external environmental indicator, the external environmental indicator includes a current gross domestic product (GDP) and a boom signal. At least one, in step (d3), the bank server uses the credit rating model to generate the credit rating not only based on the face and the joint data of the image data, but also based on the external environmental indicators. And so on. 如請求項6所述的線上徵審方法,該系統還包含一可與該銀行伺服器相互通訊的第二電子裝置,其中:在步驟(C)中,在判定出該人臉特徵資料及該身份識別資料未分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,或該申辦請求所相關的該金融商品與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一相關於人工照會的第一通知訊息至該第二電子裝置以供其顯示;及在步驟(E)中,該銀行伺服器在判定出該信用評等結果小於該門檻等級時,傳送一個相關於人工照會的第二通知訊息至該第二電子裝置以供其顯示。As described in claim 6, the system further comprises a second electronic device capable of communicating with the bank server, wherein: in step (C), the face feature data and the The identification information does not correspond to the reference identity information and the reference facial feature information of the target customer information, or one of the financial products of the bidding history record data related to the bidding request and the target customer data. At the same time, a first notification message related to the manual note is sent to the second electronic device for display; and in step (E), when the bank server determines that the credit rating result is less than the threshold level , Sending a second notification message related to the manual note to the second electronic device for display. 如請求項1所述的線上徵審方法,其中,在步驟(A)中,該第一電子裝置是藉由拍攝一包含該人臉及該身份資訊的證件來獲得該影像資料。The online review method according to claim 1, wherein in step (A), the first electronic device obtains the image data by photographing a document containing the face and the identity information. 如請求項1所述的線上徵審方法,其中,在步驟(A)中,該第一電子裝置是藉由拍攝一包含該身份資訊的證件來獲得相關於該身分資訊的第一影像資料且藉由拍攝該使用者的臉部來獲得相關於該人臉的第二影像資料,該影像資料包含該第一影像資料及該第二影像資料。The online review method according to claim 1, wherein, in step (A), the first electronic device obtains first image data related to the identity information by shooting a document containing the identity information, and The second image data related to the human face is obtained by photographing the user's face, and the image data includes the first image data and the second image data. 一種線上徵審系統,包含:一第一電子裝置,由一使用者操作;一銀行伺服器,由一銀行所提供,並可與該第一電子裝置通訊且儲存有一個預先訓練出的信用評等模型;及一客戶資料庫,連接該銀行伺服器,該客戶資料庫儲存有多筆分別對應於該銀行的多個客戶的客戶資料,每筆客戶資料具有參考身分識別資料、參考人臉特徵資料,及申辦歷史紀錄資料,該申辦歷史紀錄資料具有該筆客戶資料所對應的該客戶所申辦過的至少一個金融商品;其中,該第一電子裝置經該使用者操作獲得相關於一人臉及一身份資訊的影像資料,並傳送一個包含該影像資料且相關於一金融商品之申辦的申辦請求至該銀行伺服器;其中,該銀行伺服器在接收到來自該第一電子裝置的該申辦請求時,自該影像資料擷取出該人臉的人臉特徵資料及該身份資訊的身份識別資料,並根據人臉特徵資料及該身份識別資料其中一者,將該等筆客戶資料其中一者作為目標客戶資料;其中,該銀行伺服器判定該人臉特徵資料、該身份識別資料是否分別相符於該目標客戶資料的該參考人臉特徵資料及該參考身分識別資料,還更根據該目標客戶資料的該申辦歷史紀錄資料判定該申辦請求所相關的該金融商品是否與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同;其中,該銀行伺服器在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,藉由該信用評等模型,至少根據該影像資料的該人臉,產生一信用評等結果;及其中,該銀行伺服器在判定出該信用評等結果不小於一門檻等級時,執行該金融商品之申辦。An online auditing system includes: a first electronic device operated by a user; a bank server provided by a bank and capable of communicating with the first electronic device and storing a pre-trained credit rating And other models; and a customer database connected to the bank server, the customer database stores multiple customer data corresponding to multiple customers of the bank, each of which has reference identity information and reference face features Data, and bid history record data, the bid history record data has at least one financial commodity that the customer has applied for corresponding to the customer data; wherein the first electronic device is obtained by the user's operation and related to a human face and An image of identity information, and sends a bid request containing the image data and a bid for a financial commodity to the bank server; wherein the bank server is receiving the bid request from the first electronic device The facial feature data of the face and the identification information of the identity information are extracted from the image data, and According to one of the facial feature data and the identification data, the one of the customer data is used as the target customer data; wherein, the bank server determines whether the facial feature data and the identification data respectively match the target data. The reference facial feature data of the target customer data and the reference identity identification data are further determined based on the bid history record data of the target customer data, and whether the financial commodity related to the bid request is related to the bid history of the target customer data. One of the financial commodities of the recorded data is the same; wherein, the bank server determines that the facial feature data and the identification data match the reference identity information and the reference facial feature data of the target customer data, respectively, and the When the financial commodity related to the bid request is not the same as one of the financial commodities of the bid history record data of the target customer information, a credit rating is generated by the credit rating model based on at least the face of the image data And other results; and, the bank server determines that the credit rating result is not At the time of a threshold level, the implementation of the financial bid for commodities. 如請求項10所述的線上徵審系統,其中,該銀行伺服器在判定出該人臉特徵資料與該客戶資料庫所儲存的該等筆客戶資料其中一者的該參考人臉特徵資料之間的相似度不小於一第一門檻值時,將該等筆客戶資料其中該者作為該目標客戶資料。The online review system as described in claim 10, wherein the bank server determines whether the reference facial feature data of one of the face feature data and the customer data stored in the customer database is When the similarity between them is not less than a first threshold, the customer information is used as the target customer information. 如請求項11所述的線上徵審系統,其中,該銀行伺服器還儲存有一個預先訓練出的人臉特徵比對模型,並且是藉由該人臉特徵比對模型來進行比對以便獲得該人臉特徵資料與該等筆客戶資料的該等參考人臉特徵資料之間的相似度。The online review system according to claim 11, wherein the bank server further stores a pre-trained face feature comparison model, and compares the face feature comparison model to obtain The similarity between the facial feature data and the reference facial feature data of the customer data. 如請求項10所述的線上徵審系統,其中:該銀行伺服器還可與歸屬於聯徵中心的一聯徵伺服器相互通訊;該銀行伺服器在判定出該人臉特徵資料及該身份識別資料分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,且該申辦請求所相關的該金融商品未與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一包含該目標客戶資料的該參考身份識別資料的資料請求至該聯徵伺服器;該聯徵伺服器在接收到來自該銀行伺服器的該資料請求時,傳送相關於該目標客戶資料所對應的該客戶的信用紀錄的聯徵資料至該銀行伺服器;及該銀行伺服器藉由該信用評等模型,至少根據該影像資料的該人臉及該聯徵資料,產生該信用評等結果。The online review system according to claim 10, wherein: the bank server can also communicate with a joint collection server belonging to the joint collection center; the bank server is determining the facial feature data and the identity The identification information respectively matches the reference identity identification information and the reference facial feature information of the target customer information, and the financial commodity related to the application request is not the same as one of the financial commodities of the application history record data of the target customer information When sending a data request containing the target customer's data to the reference identification information to the syndication server; when the syndication server receives the data request from the bank server, it transmits the information related to the target customer The association information of the customer's credit record corresponding to the data is sent to the bank server; and the bank server uses the credit rating model to generate the credit based on at least the face of the image data and the association information Rating results. 如請求項13所述的線上徵審系統,其中,該聯徵資料具有對應於該目標客戶資料所對應的該客戶的信用卡繳款紀錄、貸款紀錄、教育程度、工作類別以及職稱其中至少一者。The online review system according to claim 13, wherein the joint collection information has at least one of a credit card payment record, a loan record, an education level, a job type, and a job title corresponding to the customer corresponding to the target customer information . 如請求項14所述的線上徵審系統,其中:該銀行伺服器還儲存一外部環境指標,該外部環境指標包含一當前的國內生產總值(Gross Domestic Product,GDP)及一景氣燈號其中至少一者;及該銀行伺服器藉由該信用評等模型,不僅根據該影像資料的該人臉及該聯徵資料,還更根據該外部環境指標,產生該信用評等結果。The online review system according to claim 14, wherein the bank server further stores an external environmental indicator, the external environmental indicator includes a current gross domestic product (GDP) and a boom signal At least one of them; and the bank server generates the credit rating result based on the credit rating model not only based on the face of the image data and the associated data, but also based on the external environmental indicators. 如請求項15所述的線上徵審系統,還包含一可與該銀行伺服器相互通訊的第二電子裝置,其中:該銀行伺服器在判定出該人臉特徵資料及該身份識別資料未分別相符於該目標客戶資料的該參考身分識別資料及參考人臉特徵資料,或該申辦請求所相關的該金融商品與該目標客戶資料的該申辦歷史紀錄資料的其中一金融商品相同時,傳送一相關於人工照會的第一通知訊息至該第二電子裝置以供其顯示;及該銀行伺服器在判定出該信用評等結果小於該門檻等級時,傳送一個相關於人工照會的第二通知訊息至該第二電子裝置以供其顯示。The online review system according to claim 15, further comprising a second electronic device capable of communicating with the bank server, wherein: the bank server determines that the facial feature data and the identification data are not different When the reference identity information and the reference facial feature data corresponding to the target customer data, or one of the financial commodities related to the bid history record data of the target customer data is the same as the financial commodity related to the bid request, send a A first notification message related to a manual note to the second electronic device for display; and the bank server sends a second notification message related to a manual note when it determines that the credit rating result is less than the threshold level To the second electronic device for display. 如請求項10所述的線上徵審系統,其中,該第一電子裝置是藉由拍攝一包含該人臉及該身份資訊的證件來獲得該影像資料。The online review system according to claim 10, wherein the first electronic device obtains the image data by photographing a document containing the face and the identity information. 如請求項10所述的線上徵審系統,其中,該第一電子裝置是藉由拍攝一包含該身份資訊的證件來獲得相關於該身分資訊的第一影像資料且藉由拍攝該使用者的臉部來獲得相關於該人臉的第二影像資料,該影像資料包含該第一影像資料及該第二影像資料。The online review system according to claim 10, wherein the first electronic device obtains first image data related to the identity information by photographing a document containing the identity information and by photographing the user's The face to obtain second image data related to the human face, the image data including the first image data and the second image data.
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