TWI633445B - Instant messaging system and notification method of instant messaging - Google Patents

Instant messaging system and notification method of instant messaging Download PDF

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TWI633445B
TWI633445B TW106123131A TW106123131A TWI633445B TW I633445 B TWI633445 B TW I633445B TW 106123131 A TW106123131 A TW 106123131A TW 106123131 A TW106123131 A TW 106123131A TW I633445 B TWI633445 B TW I633445B
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voice
instant messaging
message
server
recipient terminal
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TW201908986A (en
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陳鴻鵬
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中華電信股份有限公司
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Abstract

本發明提供一種即時通訊系統及即時通訊之提醒方法。即時通訊系統包括發送方終端、語音閘道、接受方終端、即時通訊伺服器以及語音外撥伺服器。發送方終端發送訊息並設定觸發條件。語音閘道轉送語音通話。接受方終端登入語音閘道以變更狀態資訊。即時通訊伺服器將訊息轉換成語音資料,而接受方終端向即時通訊伺服器更新狀態資訊,即時通訊伺服器即能依據此狀態資訊及觸發時間發送語音資料。而語音外撥伺服器基於語音資料而經由與語音閘道外撥給接受方終端,從而讀取訊息,以透過額外通訊管道來提升通訊的有效性。The invention provides an instant messaging system and a reminding method for instant messaging. The instant messaging system includes a sender terminal, a voice gateway, a receiver terminal, an instant messaging server, and a voice outbound server. The sender terminal sends a message and sets the trigger condition. The voice gateway forwards the voice call. The recipient terminal logs into the voice gateway to change the status information. The instant messaging server converts the message into voice data, and the recipient terminal updates the status information to the instant messaging server, and the instant messaging server can send the voice data according to the status information and the trigger time. The voice outbound server is based on the voice data and dialed to the recipient terminal via the voice gateway to read the message to improve the effectiveness of the communication through the additional communication channel.

Description

即時通訊系統及即時通訊之提醒方法Instant messaging system and instant messaging reminder method

本發明是有關於一種即時通訊,且特別是有關於一種即時通訊系統及即時通訊之提醒方法。The invention relates to an instant messaging, and in particular to an instant messaging system and a reminding method for instant messaging.

即時通訊係允許二人或更多人經由網路傳遞文字訊息、多媒體檔案或語音/視訊交談的技術,而在現今幾乎人人都有智慧型手機的當下,即時通訊憑藉著多元化、便利性等優點而逐漸取代傳統通話及簡訊。Instant messaging allows two or more people to transfer text messages, multimedia files or voice/video conversations over the Internet. Today, almost everyone has smart phones, instant messaging is diversified and convenient. Other advantages gradually replaced traditional calls and newsletters.

在傳統的即時通訊流程中,發送端可依據接收端的登入狀態而即時傳遞訊息。當訊息被讀取時,發送端可收到已讀結果。而若未有登入狀態,則訊息會推撥(push)給接收端,以提醒查看訊息。然而,現有技術存在以下問題:(1)即時訊息未被即時查看。(2)提醒或訊息未必具時效性。(3)缺乏額外的通訊管道。In the traditional instant messaging process, the sender can instantly deliver messages according to the login status of the receiver. When the message is read, the sender can receive the read result. If there is no login status, the message will be pushed to the receiving end to remind you to view the message. However, the prior art has the following problems: (1) Instant messages are not viewed in real time. (2) Reminders or messages may not be time-sensitive. (3) Lack of additional communication channels.

有鑑於此,本發明提供一種即時通訊系統及即時通訊之提醒方法,其可依據接受方終端的狀態資訊而將訊息透過語音外撥方式傳遞給接受方終端,從而增加額外通訊管道。In view of this, the present invention provides an instant messaging system and an instant messaging reminding method, which can transmit a message to a recipient terminal through a voice dialing mode according to status information of the recipient terminal, thereby adding an additional communication channel.

本發明提供一種即時通訊系統,其包括發送方終端、語音閘道(gateway)、接受方終端、即時通訊(IM)伺服器以及語音外撥(Callout)伺服器。發送方終端發送訊息。語音閘道轉送語音通話。接受方終端登入語音閘道以變更狀態資訊。即時通訊伺服器將訊息轉換成語音資料,而接受方終端向即時通訊伺服器更新狀態資訊,即時通訊伺服器即能依據此狀態資訊發送語音資料。而語音外撥伺服器基於語音資料而經由與語音閘道外撥給接受方終端,從而讀取訊息。The present invention provides an instant messaging system including a sender terminal, a voice gateway, a recipient terminal, an instant messaging (IM) server, and a voice outbound (Callout) server. The sender terminal sends a message. The voice gateway forwards the voice call. The recipient terminal logs into the voice gateway to change the status information. The instant messaging server converts the message into voice data, and the recipient terminal updates the status information to the instant messaging server, and the instant messaging server can send the voice data according to the status information. The voice outbound server reads the message based on the voice data and dials out to the recipient terminal via the voice gateway.

本發明另提供一種即時通訊之提醒方法,其適用於接受方終端,並包括下列步驟。登入語音閘道以變更狀態資訊。向即時通訊伺服器更新狀態資訊。經由語音閘道接收語音通話。此語音通話係即時通訊伺服器依據狀態資訊所觸發。The present invention further provides an instant messaging reminding method, which is applicable to a recipient terminal, and includes the following steps. Log in to the voice gateway to change status information. Update status information to the instant messaging server. A voice call is received via a voice gateway. This voice call is triggered by the status message.

基於上述,訊息會轉換成撥打語音通話的方法傳遞至接受方終端,為傳統的即時通訊技術增加額外的通訊管道,更能提升通訊的有效性及適時性。Based on the above, the message is converted into a voice call method and transmitted to the recipient terminal, which adds an additional communication channel to the traditional instant messaging technology, and improves the validity and timeliness of the communication.

為讓本發明的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。The above described features and advantages of the invention will be apparent from the following description.

圖1係依據本發明一實施例之即時通訊(Instant messaging,IM)系統1的架構示意圖。IM系統1至少包括但不僅限於發送方終端100、接受方終端200、語音閘道400、IM伺服器500及語音外撥(callout)伺服器600。1 is a block diagram showing the architecture of an instant messaging (IM) system 1 according to an embodiment of the present invention. The IM system 1 includes at least but not limited to a sender terminal 100, a recipient terminal 200, a voice gateway 400, an IM server 500, and a voice outcall server 600.

發送方終端100可以係智慧型手機、平板電腦、桌上型電腦、筆記型電腦、個人數位助理(PDA)、精簡型終端(Thin Client)等具備連網功能的設備。圖2係依據本發明一實施例之發送方終端100的元件方塊圖。發送方終端100至少包括但不僅限於通訊單元110、儲存單元130及處理單元150。通訊單元110可以係基於Wi-Fi、藍芽、ZigBee等類似者無線通訊技術單元。儲存單元130可以是任何型態的固定或可移動隨機存取記憶體(RAM)、唯讀記憶體(ROM)、快閃記憶體(flash memory)或類似元件或上述元件的組合,並用以紀錄閘道設定模組131、閘道註冊模組132、IM註冊與認證模組133、資料同步模組135、接收通知模組136、錄音轉多媒體模組137及文字轉多媒體138模組等IM程式、狀態資訊(關於終端是否處於語音閘道400服務下(或家/辦公室等場所中等))、市話資訊(市話號碼)、終端之電話號碼、IM帳號、授權碼、終端資訊等相關資訊。處理單元150與儲存單元130及通訊單元110及連接,並可以是中央處理單元(CPU),或是其他可程式化之一般用途或特殊用途的微處理器(Microprocessor)、數位信號處理器(DSP)、可程式化控制器、特殊應用積體電路(ASIC)或其他類似元件或上述元件的組合。在本發明實施例中,處理單元150用以執行發送方終端100的所有作業,且可存取並執行上述儲存單元130中記錄的模組。The sender terminal 100 can be a networked device such as a smart phone, a tablet computer, a desktop computer, a notebook computer, a personal digital assistant (PDA), or a thin client (Thin Client). 2 is a block diagram of components of a sender terminal 100 in accordance with an embodiment of the present invention. The sender terminal 100 includes at least but not limited to the communication unit 110, the storage unit 130, and the processing unit 150. The communication unit 110 can be based on a wireless communication technology unit such as Wi-Fi, Bluetooth, ZigBee, and the like. The storage unit 130 can be any type of fixed or removable random access memory (RAM), read only memory (ROM), flash memory or the like, or a combination of the above, and used to record IM program such as gateway setting module 131, gateway registration module 132, IM registration and authentication module 133, data synchronization module 135, receiving notification module 136, recording-to-multimedia module 137, and text-to-multimedia 138 module Status information (about whether the terminal is under the service of voice gateway 400 (or medium in home/office), local information (local phone number), telephone number of terminal, IM account number, authorization code, terminal information, etc.) . The processing unit 150 is connected to the storage unit 130 and the communication unit 110, and may be a central processing unit (CPU), or other programmable general purpose or special purpose microprocessor (Microprocessor), digital signal processor (DSP) ), a programmable controller, an application specific integrated circuit (ASIC) or other similar component or a combination of the above. In the embodiment of the present invention, the processing unit 150 is configured to execute all the operations of the sender terminal 100, and can access and execute the modules recorded in the storage unit 130.

接受方終端200可以係與傳送方終端200相同或相似的連網設備。圖3係依據本發明一實施例之接受方終端200的元件方塊圖。發送方終端200至少包括但不僅限於通訊單元210、儲存單元230及處理單元250,其相關說明可參考圖2之通訊單元110、儲存單元130及處理單元150,於此不再贅述。The recipient terminal 200 can be the same or similar networked device as the transmitter terminal 200. 3 is a block diagram of components of a recipient terminal 200 in accordance with an embodiment of the present invention. The sender terminal 200 includes at least the communication unit 210, the storage unit 230, and the processing unit 250. For related description, reference may be made to the communication unit 110, the storage unit 130, and the processing unit 150 of FIG. 2, and details are not described herein again.

語音閘道400可以係作為網際協議通話技術(Voice over IP)閘道、家用閘道(home gateway)的設備。圖4係依據本發明一實施例之語音閘道400的元件方塊圖。語音閘道400至少包括但不僅限於通訊單元410、儲存單元430及處理單元450,其相關說明可參考圖2之通訊單元110、儲存單元130及處理單元150,於此不再贅述。通訊單元410與通訊單元110不同之處在於,通訊單元410除了具備與通訊單元110對應之通訊技術,更具備諸如乙太網路(Ethernet)、光纖(optical fiber)或其他具備有線傳輸功能的任何類型的有線網路介面,以連線至公用交換電話網路(PSTN)或IP多媒體子系統(IP multimedia subsystem,IMS)/此世代網路(next generation network,NGN)。儲存單元430與儲存單元130不同之處在於,儲存單元430係紀錄設定模組431、註冊模組432及信號控制模組434等程式、市話資訊、狀態資訊等相關資訊。The voice gateway 400 can be used as a device for a voice over IP gateway, a home gateway. 4 is a block diagram of components of a voice gateway 400 in accordance with an embodiment of the present invention. The voice gateway 400 includes at least the communication unit 410, the storage unit 430, and the processing unit 450. For related description, reference may be made to the communication unit 110, the storage unit 130, and the processing unit 150 of FIG. 2, and details are not described herein again. The communication unit 410 is different from the communication unit 110 in that the communication unit 410 has a communication technology corresponding to the communication unit 110, and has any other functions such as an Ethernet, an optical fiber, or the like. A type of wired network interface to connect to the Public Switched Telephone Network (PSTN) or IP multimedia subsystem (IMS) / this generation network (NGN). The storage unit 430 is different from the storage unit 130 in that the storage unit 430 is related to programs such as a record setting module 431, a registration module 432, and a signal control module 434, and local information, status information, and the like.

圖5係依據本發明一實施例之IM伺服器500的元件方塊圖。IM伺服器500至少包括但不僅限於通訊單元510、儲存單元530及處理單元550,其相關說明可參考圖2之通訊單元110、儲存單元130及處理單元150,於此不再贅述。通訊單元510與通訊單元110不同之處在於,通訊單元510係任何可連線至網際網路的無線(第四代行動通訊(4G)、全球互通微波存取(WiMAX)等)或有線(光纖、Ethernet等)網路介面。而儲存單元530與儲存單元130不同之處在於,儲存單元530係紀錄閘道註冊模組531、IM註冊與認證模組532、資料同步模組533、排程模組535、語音媒體轉換模組536、語音外撥處理模組537及推撥通知模組538等程式、市話資訊、狀態資訊、帳號、訊息、多媒體檔案、觸發條件(觸發時間、觸發狀態等)等相關資訊、資料。FIG. 5 is a block diagram of components of an IM server 500 in accordance with an embodiment of the present invention. The IM server 500 includes at least the communication unit 510, the storage unit 530, and the processing unit 550. For related description, refer to the communication unit 110, the storage unit 130, and the processing unit 150 of FIG. 2, and details are not described herein. The communication unit 510 is different from the communication unit 110 in that the communication unit 510 is any wireless (4th generation mobile communication (4G), global interoperable microwave access (WiMAX), etc.) or wired (fiber optic) that can be connected to the Internet. , Ethernet, etc.) Network interface. The storage unit 530 is different from the storage unit 130 in that the storage unit 530 is a record gateway registration module 531, an IM registration and authentication module 532, a data synchronization module 533, a scheduling module 535, and a voice media conversion module. 536, voice outbound processing module 537 and push notification module 538 and other programs, local information, status information, account number, message, multimedia file, trigger conditions (trigger time, trigger status, etc.) and other related information and materials.

圖6係依據本發明一實施例之語音外撥伺服器600的元件方塊圖。語音外撥伺服器600至少包括但不僅限於通訊單元610、儲存單元630及處理單元650,其相關說明可參考圖2之通訊單元110、儲存單元130及處理單元150,於此不再贅述。通訊單元610與通訊單元110不同之處在於,通訊單元610係任何可連線至網際網路及PSTN/NGN的無線(4G、WiMAX等)或有線(光纖、Ethernet等)網路介面。而儲存單元630與儲存單元130不同之處在於,儲存單元630係紀錄語音信號控制模組631、語音外撥處理模組632等程式、市話資訊、語音資料等相關資訊。6 is a block diagram of components of a voice outbound server 600 in accordance with an embodiment of the present invention. The voice outbound server 600 includes at least the communication unit 610, the storage unit 630, and the processing unit 650. For related description, reference may be made to the communication unit 110, the storage unit 130, and the processing unit 150 of FIG. 2, and details are not described herein. The communication unit 610 is different from the communication unit 110 in that the communication unit 610 is any wireless (4G, WiMAX, etc.) or wired (fiber, Ethernet, etc.) network interface that can be connected to the Internet and PSTN/NGN. The storage unit 630 is different from the storage unit 130 in that the storage unit 630 records related programs such as a voice signal control module 631, a voice outbound processing module 632, and local information, voice data, and the like.

以上係關於IM系統1之架構及其所包括之裝置/設備,接著將搭配前述各裝置及其所具有之元件說明結合市話的IM之提醒方法,主要包括下列三個程序。為了方便說明,以下情境假設使用者將語音閘道400裝設於家中,然本發明實施例不限制語音閘道400的設置地點。本方法的各個流程可依照實施情形而隨之調整,且並不僅限於此。The above is related to the architecture of the IM system 1 and the devices/equipment included therein, and then the matching method of the foregoing devices and the component descriptions thereof combined with the IM of the local telephone mainly includes the following three procedures. For convenience of explanation, the following scenario assumes that the user installs the voice gateway 400 in the home, but the embodiment of the present invention does not limit the installation location of the voice gateway 400. The various processes of the method can be adjusted accordingly according to the implementation situation, and are not limited thereto.

取得市話及狀態資訊:主要為接受方終端200設定語音閘道400並向IM伺服器500註冊IM帳號後,透過註冊語音閘道400與IM帳號認證,以取得IM服務之外的額外通訊管道(即,市話/VoIP)。Obtaining local calls and status information: Mainly set the voice gateway 400 for the recipient terminal 200 and register the IM account with the IM server 500, and then register the voice gateway 400 with the IM account to obtain an additional communication channel other than the IM service. (ie, local calls/VoIP).

具體而言,圖7係依據本發明一實施例說明取得市話及狀態資訊之流程圖。接受方終端200之閘道設定模組231透過通訊單元210而經由語音閘道400之通訊單元410與設定模組431連接,信號控制模組434透過通訊單元410而在PSTN/NGN 350取得市話或新市話資訊(例如,語音閘道400註冊的市話號碼),並將此市話資訊儲存在儲存單元430中(步驟S71)。接受方終端200之IM註冊與認證模組233則透過通訊單元210而經由IM伺服器500之通訊單元510向IM註冊與認證模組532註冊IM帳號,並透過驗證碼(確認並)綁定接受方終端200的電話號碼、終端設備資訊、市話資訊等,使市話資訊與接受方終端200(電話號碼、IM帳號等)相關聯,處理單元570並將前述資訊、號碼、帳號等儲存至儲存單元530中(步驟S72)。Specifically, FIG. 7 is a flow chart illustrating the acquisition of local calls and status information in accordance with an embodiment of the present invention. The gateway setting module 231 of the receiver terminal 200 is connected to the setting module 431 via the communication unit 210 via the communication unit 410 of the voice gateway 400, and the signal control module 434 obtains the local language in the PSTN/NGN 350 through the communication unit 410. Or new local telephone information (for example, the local telephone number registered by the voice gateway 400), and the local telephone information is stored in the storage unit 430 (step S71). The IM registration and authentication module 233 of the recipient terminal 200 registers the IM account with the IM registration and authentication module 532 via the communication unit 510 of the IM server 500 via the communication unit 210, and accepts the binding by the verification code (confirmation). The telephone number of the terminal terminal 200, the terminal device information, the local telephone information, and the like, so that the local telephone information is associated with the recipient terminal 200 (telephone number, IM account number, etc.), and the processing unit 570 stores the aforementioned information, number, account number, and the like to The storage unit 530 is in the process (step S72).

接受方終端200向IM伺服器500註冊後,當接受方終端200處於語音閘道400的服務範圍內時,即可依據閘道設定資訊向語音閘道400註冊,並在成功註冊(即登入至語音閘道400)後取得市話資訊(狀態資訊變更為接受方終端200處於語音閘道400服務下(在家),且註冊成功),接受方終端200之資料同步模組235便可將諸如IM帳號、綁定電話號碼、市話或新市話資訊與狀態、閘道註冊狀態、終端資訊等與IM伺服器500之同步資料同步模組533並儲存至儲存單元530,從而更新市話及狀態資訊。反之,當接受方終端200處於語音閘道400的服務範圍外時,無法與語音閘道400註冊(即未登入語音閘道400,不在家),故更新至IM伺服器500的市話及狀態資訊皆係無(Null)或註冊失敗,代表接受方終端200不在家中。無論接受方終端200是否在家中,IM伺服器500都可得知接受方終端200的當前狀態資訊(即是否處於語音閘道400服務下)。After the recipient terminal 200 registers with the IM server 500, when the recipient terminal 200 is within the service range of the voice gateway 400, it can register with the voice gateway 400 according to the gateway setting information, and successfully register (ie, log in to After the voice gateway 400) obtains the local call information (the status information is changed to the receiver terminal 200 under the voice gateway 400 service (at home), and the registration is successful), the data synchronization module 235 of the acceptor terminal 200 can be such as IM. The account, the bound phone number, the local or new local information and status, the gateway registration status, the terminal information, and the like, and the synchronization data synchronization module 533 of the IM server 500 are stored in the storage unit 530, thereby updating the local phone and status. News. On the other hand, when the recipient terminal 200 is outside the service range of the voice gateway 400, it cannot be registered with the voice gateway 400 (ie, not logged into the voice gateway 400, not at home), so the local language and status of the IM server 500 are updated. The information is null or failed to register, indicating that the recipient terminal 200 is not at home. Regardless of whether the recipient terminal 200 is at home, the IM server 500 can know the current status information of the recipient terminal 200 (ie, whether it is under the voice gateway 400 service).

轉換語音與外撥語音:主要係利用額外的通訊管道,提供發送方終端100之IM程式傳送語音提醒給接受方終端200者的市話或新市話,因此IM程式提供錄音與文字轉換語音媒體後,透過IM資料同步到IM伺服器500,並依觸發條件(包括訊息種類、觸發時間以及接受方終端200的市話資訊與狀態資訊)利用語音外撥伺服器600以語音通話的方法提醒。Converting voice and dialing voice: mainly using an additional communication channel to provide the IM program of the sender terminal 100 to transmit voice prompts to the recipient terminal 200 of the local or new local calls, so the IM program provides recording and text conversion voice media. Then, the IM data is synchronized to the IM server 500, and the voice outbound server 600 is used to remind the voice call by using the voice outbound server 600 according to the trigger condition (including the message type, the trigger time, and the local information and status information of the recipient terminal 200).

具體而言,圖8係依據本發明一實施例說明轉換語音與外撥語音之流程圖。發送方終端100(假設IM帳號係用戶B)以上述市話及狀態資訊步驟更新狀態資訊至IM伺服器500(步驟S81)。接受方終端200(假設IM帳號係用戶A)同樣以上述步驟更新狀態資訊至IM伺服器500(步驟S82),而IM伺服器500之儲存單元530儲存的資訊如下表(1)。 表(1) <TABLE border="1" borderColor="#000000" width="85%"><TBODY><tr><td> IM帳號 </td><td> 市話資訊 </td><td> 閘道註冊狀態 </td><td> 閘道位置 </td></tr><tr><td> 用戶A </td><td> 034244104 </td><td> 註冊 </td><td> 在家 </td></tr><tr><td> 用戶B </td><td> 無 </td><td> 無 </td><td> 無 </td></tr></TBODY></TABLE>In particular, FIG. 8 is a flow chart illustrating the conversion of voice and outbound voice in accordance with an embodiment of the present invention. The sender terminal 100 (assuming that the IM account is the user B) updates the status information to the IM server 500 in the above-described local and status information steps (step S81). The recipient terminal 200 (assuming that the IM account is the user A) also updates the status information to the IM server 500 in the above-described steps (step S82), and the information stored in the storage unit 530 of the IM server 500 is as shown in the following table (1). Table 1)  <TABLE border="1" borderColor="#000000" width="85%"><TBODY><tr><td> IM account</td><td> Local information</td><td> Gateway Registration Status</td><td> Gateway Location</td></tr><tr><td> User A </td><td> 034244104 </td><td> Registration</td><td > at home</td></tr><tr><td> User B </td><td> None</td><td> No</td><td> No</td></tr> </TBODY></TABLE>

發送方終端100發送訊息給接受方終端200(步驟S83),基於資料同步模組135取得接受方終端200的狀態資訊,發送方終端100紀錄使用者所輸入觸發(發送)時間、語音提醒訊息及接受方終端200之觸發狀態(在家/不在家等),以錄音轉多媒體模組137或文字轉多媒體模組138,將訊息中的語音錄音或文字訊息轉換為多媒體檔案,並儲存在儲存單元130中。資料同步模組135透過通訊單元110將訊息中的多媒體檔案上傳並同步至IM伺服器500中資料同步模組533,並將接受方終端200提醒訊息的觸發條件(觸發時間及狀態)與多媒體檔案同步到IM伺服器500,且儲存至儲存單元530中(步驟S84)。依據觸發條件與多媒體檔案,IM伺服器500的語音媒體轉換模組560將發送方終端100上載的多媒體檔案轉換為電信網路的語音編碼格式(例如8千赫茲(kHz),16位元(bits))以形成語音資料,並且依據發送方終端100的觸發條件以及接受方終端200的狀態資訊,並當狀態資訊符合觸發狀態時,透過語音外撥處理模組537連接語音外撥伺服器600的語音外撥處理模組632(步驟S85)以傳送語音資料,欲外撥的語音資料並儲存至儲存單元630。反之,當狀態資訊未符合觸發狀態時,即時通訊伺服器500不發送語音資料。The sender terminal 100 transmits a message to the recipient terminal 200 (step S83), and based on the data synchronization module 135, obtains the status information of the recipient terminal 200, and the sender terminal 100 records the trigger (send) time, voice reminder message input by the user, and The trigger state of the recipient terminal 200 (at home/not at home, etc.) is converted into a multimedia file by the recording to multimedia module 137 or the text to multimedia module 138, and stored in the storage unit 130. in. The data synchronization module 135 uploads and synchronizes the multimedia file in the message to the data synchronization module 533 in the IM server 500 through the communication unit 110, and triggers the trigger condition (trigger time and status) of the recipient terminal 200 with the multimedia file. It is synchronized to the IM server 500 and stored in the storage unit 530 (step S84). According to the trigger condition and the multimedia file, the voice media conversion module 560 of the IM server 500 converts the multimedia file uploaded by the sender terminal 100 into a voice coding format of the telecommunication network (for example, 8 kilohertz (kHz), 16 bits (bits). )) to form the voice data, and according to the trigger condition of the sender terminal 100 and the status information of the receiver terminal 200, and when the status information meets the trigger status, the voice outdialing server 600 is connected through the voice outbound processing module 537. The voice outbound processing module 632 (step S85) transmits voice data, and the voice data to be dialed out is stored in the storage unit 630. On the other hand, when the status information does not match the trigger status, the instant messaging server 500 does not transmit the voice data.

由於市話資訊與接受方終端200相關聯,當訊息係指定接受方終端200時,即時通訊伺服器500便基於市話資訊而經由語音外撥伺服器600外撥給接受方終端200,即語音外撥伺服器600之語音信號控制模組631可透過通訊單元610而經由電信網路PSTN/NGN 300進行語音通話來外撥給接受方終端200(步驟S86),使接收方終端200接收到關於發送方終端100所發送之訊息的語音通話。換言之,接收方終端200不在家中,則狀態資訊係關於接受方終端200未處於語音閘道400服務下,故不會接收到前述語音通話。接著,語音外撥處理模組632與語音外撥處理模組537連接,以將外撥結果回報給IM伺服器500,並將外撥結果儲存至儲存單元540中(步驟S87)。此時,儲存單元540所紀錄關於發送方終端100所發送訊息的相關資訊如表(2)所示: 表(2) <TABLE border="1" borderColor="#000000" width="85%"><TBODY><tr><td> IM訊息 </td><td> 發送者 </td><td> 接收者 </td><td> 訊息方式 </td><td> 訊息內容 </td><td> 結果 </td></tr><tr><td> 錄音 </td><td> 用戶B </td><td> 用戶A </td><td> 語音外撥 </td><td> </td><td> 已外撥 </td></tr></TBODY></TABLE>Since the local call information is associated with the recipient terminal 200, when the message specifies the recipient terminal 200, the instant messaging server 500 is dialed out to the recipient terminal 200 via the voice outbound server 600 based on the local call information, ie, the voice. The voice signal control module 631 of the outbound server 600 can make a voice call to the recipient terminal 200 via the communication unit 610 via the telecommunication network PSTN/NGN 300 (step S86), so that the receiver terminal 200 receives the relevant A voice call of a message transmitted by the sender terminal 100. In other words, if the recipient terminal 200 is not at home, the status information is that the recipient terminal 200 is not under the service of the voice gateway 400, so the aforementioned voice call is not received. Next, the voice outbound processing module 632 is connected to the voice outbound processing module 537 to report the outbound result to the IM server 500, and store the outbound result in the storage unit 540 (step S87). At this time, the related information recorded by the storage unit 540 regarding the message sent by the sender terminal 100 is as shown in Table (2): Table (2)  <TABLE border="1" borderColor="#000000" width="85%"><TBODY><tr><td> IM Message</td><td> Sender</td><td> Recipient < /td><td> Message Mode</td><td> Message Content</td><td> Results</td></tr><tr><td> Recording</td><td> User B < /td><td> User A </td><td> Voice Out Dial</td><td> </td><td> Outbound</td></tr></TBODY></TABLE >

IM伺服器500的資料同步模組533與發送方終端100的資料同步模組135連接,將該筆發送方終端100提醒接受方終端200的訊息結果更新(步驟S88)。而若IM程式係背景或非執行中時,IM伺服器500之推播通知模組538則發送推播訊息,使接收通知模組336喚起IM程式,以進行資料同步。The data synchronization module 533 of the IM server 500 is connected to the data synchronization module 135 of the sender terminal 100, and the pen sender terminal 100 is alerted to the message result of the recipient terminal 200 (step S88). If the IM program is in the background or not in execution, the push notification module 538 of the IM server 500 sends a push message, so that the receive notification module 336 evokes the IM program for data synchronization.

立即與預約提醒訊息:除利用額外的通訊管道以及接收者狀態資訊外,在IM程式提供觸發(發送)時間的設定,IM伺服器500即進行立即與預約排程,不僅提高即時通訊的有效性與適時性,同時增加市話使用率。Immediate and appointment reminder message: In addition to using the additional communication channel and receiver status information, the IM server provides immediate and scheduled scheduling in the IM program to provide trigger (send) time setting, which not only improves the effectiveness of instant messaging. And timely, while increasing the use of local calls.

具體而言,圖9係依據本發明一實施例說明立即與預約提醒訊息之流程圖。發送者以IM程式設定立即之觸發(發送)時間的訊息,發送方終端100即將資料同步到IM伺服器500(步驟S91)。若為文字訊息,則IM伺服器500立即將訊息傳送給接受方終端200;若為語音外撥訊息(包括多媒體檔案),則語音媒體轉換模組536與語音外撥處理模組537對訊息中的錄音或多媒體檔案轉換成語音資料,再透過語音外撥伺服器600以語音通話方式外撥給接受方終端200(步驟S92)。在接收者透過接受方終端200讀取或聽取訊息後,接受方終端200將產生包括完成結果之訊息給IM伺服器500以更新訊息狀態(步驟S93)。IM伺服器500透過同步資料再將完成結果更新至發送方終端100(步驟S94)。Specifically, FIG. 9 is a flow chart illustrating an immediate and scheduled reminder message in accordance with an embodiment of the present invention. The sender sets the immediate trigger (send) time message in the IM program, and the sender terminal 100 synchronizes the data to the IM server 500 (step S91). If it is a text message, the IM server 500 immediately transmits the message to the recipient terminal 200; if it is a voice outbound message (including a multimedia file), the voice media conversion module 536 and the voice outbound processing module 537 are in the message. The recorded or multimedia file is converted into voice data, and then dialed out to the recipient terminal 200 in a voice call mode via the voice outbound server 600 (step S92). After the recipient reads or listens to the message through the recipient terminal 200, the recipient terminal 200 will generate a message including the completion result to the IM server 500 to update the message state (step S93). The IM server 500 updates the completion result to the sender terminal 100 through the synchronization data (step S94).

若是預約語音訊息,發送者透過IM程式設定觸發時間(未來的特定時間),以設定預約發送的訊息,發送方終端100即將資料同步到IM伺服器500(步驟S95)。排程模組535對訊息排程以在預約的觸發時間到達時,立即將訊息傳送給接收者(步驟S96)。換言之,當觸發時間未到達時,IM伺服器500不發送語音資料。若為文字訊息,IM伺服器500立即將訊息傳送給接收者;若為語音外撥訊息(包括多媒體檔案),則語音媒體轉換模組536與語音外撥處理模組537對訊息中的錄音或多媒體檔案轉換成語音資料(步驟S97),再透過語音外撥伺服器600以語音通話方式外撥給接受方終端200(步驟S98)。語音外撥伺服器600將處理之完成結果給IM伺服器500更新訊息狀態(步驟S99)。IM伺服器500再透過同步資料而將完成結果更新到發送方終端100(步驟S910)。If the voice message is reserved, the sender sets the trigger time (specific time in the future) through the IM program to set the message to be transmitted by the reservation, and the sender terminal 100 synchronizes the data to the IM server 500 (step S95). The scheduling module 535 schedules the message to immediately transmit the message to the recipient when the scheduled trigger time arrives (step S96). In other words, when the trigger time has not arrived, the IM server 500 does not transmit the voice material. If it is a text message, the IM server 500 immediately transmits the message to the recipient; if the voice outbound message (including the multimedia file), the voice media conversion module 536 and the voice outbound processing module 537 record the message or The multimedia file is converted into voice data (step S97), and then dialed out to the recipient terminal 200 in a voice call mode via the voice outbound server 600 (step S98). The voice outbound server 600 updates the processing result to the IM server 500 to update the message state (step S99). The IM server 500 then updates the completion result to the sender terminal 100 by synchronizing the data (step S910).

基於前述實施例,以下另舉四個情境以方便理解實際運作。下稱發送者及接收者分別代表發送方終端100及接受方終端200。Based on the foregoing embodiments, four scenarios are hereinafter described to facilitate understanding of actual operations. The sender and the receiver are hereinafter referred to as the sender terminal 100 and the receiver terminal 200, respectively.

第一情境(即時通訊的立即語音提醒,例如提醒在家的父母親馬上要開會):當發送者的IM程式發現接收者在家的狀態資訊,但發送者怕以文字傳送會延遲提醒,立刻以IM程式錄製語音提醒訊息或以文字轉換成語音訊息,並透過IM程式設定立即以外撥語音發送。經IM伺服器500以及語音外撥伺服器600在PSTN/NGN 300以額外的通訊管道提醒接收者,接收者接聽提醒後,經語音外撥伺服器600以及IM伺服器500回傳結果給發送者的IM程式。The first situation (immediate voice prompts for instant messaging, such as reminding parents at home to have a meeting soon): When the sender's IM program finds the recipient's home status information, but the sender is afraid that the text will delay the reminder, immediately IM The program records a voice reminder message or converts it into a voice message by text, and immediately dials out the voice transmission through the IM program settings. The IM server 500 and the voice outbound server 600 remind the recipient of the additional communication channel in the PSTN/NGN 300. After the receiver answers the reminder, the voice outbound server 600 and the IM server 500 return the result to the sender. IM program.

第二情境(利用即時通訊預約發送的語音提醒來關懷親朋好友,例如提醒家人在特定時間去施打疫苗):當發送者在時間上無法配合,又怕以文字傳送會無法提醒到接收者,發送者便可預約觸發(發送)時間並以IM程式錄製語音提醒訊息或以文字轉換成語音訊息,並透過IM程式設定以預約的觸發時間和外撥語音發送訊息。The second situation (using voice reminders sent by instant messaging appointments to care for relatives and friends, such as reminding family members to vaccinate at a specific time): When the sender is unable to cooperate in time, it is afraid that the recipient will not be reminded by text transmission. The sender can reserve the trigger (send) time and record the voice reminder message in the IM program or convert the text into a voice message, and send the message by the IM program setting with the scheduled trigger time and the outbound voice.

第三情境(利用即時通訊預約發送時間以及接收者狀態資訊來發送語音待辦事項,例如因工作延遲回家,當小孩回家時交代處理事項):當發送者想要給接收者在某個定位狀態時能聽到語音提醒的待辦事項,又怕以文字傳送會無法提醒到接收者,發送者便可預約觸發時間並依市話狀態資訊(在家),再以IM程式錄製語音提醒訊息或以文字轉換成語音訊息,並透過IM程式設定以預約的觸發時間、市話狀態資訊和外撥語音發送訊息。The third scenario (using instant messaging appointment time and recipient status information to send voice to-do items, such as delaying home due to work, when the child goes home, confessing the matter): when the sender wants to give the recipient somewhere When you are in the status, you can hear the to-do list of voice reminders, and you will not be able to remind the recipient by text transmission. The sender can schedule the trigger time and record the voice reminder message according to the local state information (at home). The text is converted into a voice message, and the IM program is used to send a message with the scheduled trigger time, local state information, and outbound voice.

第四情境(利用即時通訊長時間的預約發送時間以達到時空膠囊的功效,例如預約給小孩的成年禮):當發送者想要給接收者在某個時間狀態時能聽到語音提醒事項時,預約觸發時間並依市話狀態資訊(在家),再以IM程式錄製語音提醒訊息或以文字轉換成語音訊息,並透過IM程式設定以觸發時間、市話狀態資訊和外撥語音發送訊息。The fourth situation (using instant messaging for a long time to send time to achieve the effect of time capsules, such as appointments for children): When the sender wants to give the recipient a voice reminder when they are in a certain time state, The appointment trigger time is based on the local state information (at home), then the IM program is used to record the voice reminder message or the text is converted into a voice message, and the IM program is used to trigger the time, the local state information and the outbound voice to send the message.

此外在前述第二至四情境中,經IM伺服器500排程訊息以及市話狀態資訊,即可透過語音外撥伺服器600在PSTN/NGN 300以額外的通訊管道語音提醒接收者。接收者接聽語音提醒後,經語音外撥伺服器600以及IM伺服器500回傳完成結果給發送者的IM程式。In addition, in the foregoing second to fourth scenarios, via the IM server 500 scheduling message and the local state information, the recipient can be voiced by the voice outbound server 600 in the PSTN/NGN 300 with an additional communication channel. After receiving the voice reminder, the receiver sends back the result to the sender's IM program via the voice outbound server 600 and the IM server 500.

綜上所述,本發明具有下列特點:In summary, the present invention has the following features:

本發明利用即時通訊結合市話電話盒或結合家用閘道,取得狀態資訊與額外的通訊管道資訊。The invention utilizes instant messaging in combination with a local telephone box or a home gateway to obtain status information and additional communication pipeline information.

本發明利用錄音轉換語音與文字轉換語音技術,透過語音外撥伺服器,藉由增加的通訊管道以語音外撥,提高一般即時通訊的訊息未被即時查看或接收的問題。The invention utilizes the voice-converted voice and text-to-speech technology to improve the problem that the general instant messaging message is not instantly viewed or received through the voice outbound server through the voice channel of the added communication channel.

本發明的即時通訊利用立即與預約排程方法,結合取得市話狀態資訊,提供結合市話的即時通訊之提醒方法,從而提高通信的有效性與適時性。The instant messaging of the present invention utilizes an immediate and scheduled scheduling method, combined with obtaining local state information, and provides a reminding method for instant messaging in combination with local calls, thereby improving the effectiveness and timeliness of communication.

雖然本發明已以實施例揭露如上,然其並非用以限定本發明,任何所屬技術領域中具有通常知識者,在不脫離本發明的精神和範圍內,當可作些許的更動與潤飾,故本發明的保護範圍當視後附的申請專利範圍所界定者為準。Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention, and any one of ordinary skill in the art can make some changes and refinements without departing from the spirit and scope of the present invention. The scope of the invention is defined by the scope of the appended claims.

1‧‧‧即時通訊系統1‧‧‧ instant messaging system

100‧‧‧發送方終端100‧‧‧Sender terminal

110、210、410、510、610‧‧‧通訊單元110, 210, 410, 510, 610‧‧‧ communication units

131、231‧‧‧閘道設定模組131, 231‧‧‧ gateway setting module

132、232‧‧‧閘道註冊模組132, 232‧‧ ‧ Gateway registration module

133、233‧‧‧即時通訊註冊與認證模組133, 233‧‧‧ Instant Messaging Registration and Certification Module

135、235‧‧‧資料同步模組135, 235‧‧‧ data synchronization module

136、236‧‧‧接收通知模組136, 236‧‧‧ receiving notification module

137、237‧‧‧錄音轉多媒體模組137, 237‧‧‧recording to multimedia module

138、238‧‧‧文字轉多媒體模組138, 238‧‧‧Text to multimedia module

130、230、430、530、630‧‧‧儲存單元130, 230, 430, 530, 630‧‧‧ storage units

150、250、450、550、650‧‧‧處理單元150, 250, 450, 550, 650 ‧ ‧ processing units

200‧‧‧接受方終端200‧‧‧Receiver terminal

300‧‧‧PSTN/NGN/網際網路300‧‧‧PSTN/NGN/Internet

350‧‧‧PSTN/NGN350‧‧‧PSTN/NGN

400‧‧‧語音閘道400‧‧‧voice gateway

431‧‧‧設定模組431‧‧‧Setting module

432‧‧‧註冊模組432‧‧‧ Registration Module

434‧‧‧信號控制模組434‧‧‧Signal Control Module

500‧‧‧即時通訊伺服器500‧‧‧ instant messaging server

531‧‧‧閘道註冊模組531‧‧‧Gateway registration module

532‧‧‧即時通訊註冊與認證模組532‧‧‧IM registration and authentication module

533‧‧‧資料同步模組 533‧‧‧Data Synchronization Module

535‧‧‧排程模組 535‧‧‧ scheduling module

536‧‧‧語音媒體轉換模組 536‧‧‧Voice Media Conversion Module

537‧‧‧語音外撥處理模組 537‧‧‧Voice Outbound Processing Module

538‧‧‧推撥通知模組 538‧‧‧Dump notification module

600‧‧‧語音外撥伺服器 600‧‧‧Voice Outbound Server

631‧‧‧語音信號控制模組 631‧‧‧Voice signal control module

632‧‧‧語音外撥處理模組 632‧‧‧Voice Outbound Processing Module

S71~S72、S81~S88、S91~S910‧‧‧步驟 S71~S72, S81~S88, S91~S910‧‧‧ steps

圖1係依據本發明一實施例之即時通訊系統的架構示意圖。 圖2係依據本發明一實施例之發送方終端的元件方塊圖。 圖3係依據本發明一實施例之接受方終端的元件方塊圖。 圖4係依據本發明一實施例之語音閘道的元件方塊圖。 圖5係依據本發明一實施例之即時通訊伺服器的元件方塊圖。 圖6係依據本發明一實施例之語音外撥伺服器的元件方塊圖。 圖7係依據本發明一實施例說明取得市話及狀態資訊之流程圖。 圖8係依據本發明一實施例說明轉換語音與外撥語音之流程圖。 圖9係依據本發明一實施例說明立即與預約提醒訊息之流程圖。FIG. 1 is a schematic structural diagram of an instant messaging system according to an embodiment of the invention. 2 is a block diagram of components of a sender terminal in accordance with an embodiment of the present invention. 3 is a block diagram of components of a recipient terminal in accordance with an embodiment of the present invention. 4 is a block diagram of components of a voice gateway in accordance with an embodiment of the present invention. 5 is a block diagram of components of an instant messaging server in accordance with an embodiment of the present invention. 6 is a block diagram of components of a voice outbound server in accordance with an embodiment of the present invention. FIG. 7 is a flow chart showing the acquisition of local calls and status information according to an embodiment of the invention. FIG. 8 is a flow chart showing the process of converting voice and dialing voice according to an embodiment of the invention. FIG. 9 is a flow chart illustrating an immediate and scheduled reminder message in accordance with an embodiment of the present invention.

Claims (10)

一種即時通訊(Instant messaging,IM)系統,包括:一發送方終端,發送一訊息;一語音閘道,轉送語音通話;一接受方終端,登入該語音閘道以變更一狀態資訊;一即時通訊(IM)伺服器,其中該即時通訊伺服器將該訊息轉換成一語音資料,而該接受方終端向該即時通訊伺服器更新該狀態資訊,該即時通訊伺服器並依據該狀態資訊發送該語音資料;以及一語音外撥伺服器,基於該語音資料而經由該語音閘道外撥給該接受方終端,從而讀取該訊息。 An instant messaging (IM) system, comprising: a sender terminal, transmitting a message; a voice gateway, forwarding a voice call; and a recipient terminal logging in the voice gateway to change a status message; an instant message (IM) a server, wherein the instant messaging server converts the message into a voice data, and the recipient terminal updates the status information to the instant messaging server, and the instant messaging server sends the voice data according to the status information And a voice outbound server, which is based on the voice data and dialed to the recipient terminal via the voice gateway to read the message. 如申請專利範圍第1項所述的即時通訊系統,其中若該接受方終端登入該語音閘道,則該狀態資訊係關於該接受方終端處於該語音閘道服務下;若該接受方終端未登入該語音閘道,則該狀態資訊係關於該接受方終端未處於該語音閘道服務下。 The instant messaging system of claim 1, wherein if the recipient terminal logs in to the voice gateway, the status information is that the recipient terminal is under the voice gateway service; if the recipient terminal is not When the voice gateway is logged in, the status information is that the recipient terminal is not under the voice gateway service. 如申請專利範圍第1項所述的即時通訊系統,其中該發送方終端對該訊息設定一觸發狀態,而當該狀態資訊符合該觸發狀態時,該即時通訊伺服器發送該語音資料;當該狀態資訊未符合該觸發狀態時,該即時通訊伺服器不發送該語音資料。 The instant messaging system of claim 1, wherein the sender terminal sets a trigger status for the message, and when the status information matches the trigger status, the instant messaging server sends the voice data; When the status information does not meet the trigger status, the instant messaging server does not send the voice data. 如申請專利範圍第3項所述的即時通訊系統,其中該觸發狀態係關於該接受方終端處於該語音閘道服務下。 The instant messaging system of claim 3, wherein the triggering state is that the recipient terminal is under the voice gateway service. 如申請專利範圍第1項所述的即時通訊系統,其中該發送方終端對該訊息設定一觸發時間,而當該觸發時間到達時,該即時通訊伺服器發送該語音資料;當該觸發時間未到達時,該即時通訊伺服器不發送該語音資料。 The instant messaging system of claim 1, wherein the sender terminal sets a trigger time for the message, and when the trigger time arrives, the instant messaging server sends the voice data; when the trigger time is not The instant messaging server does not send the voice data when it arrives. 如申請專利範圍第1項所述的即時通訊系統,其中在該接受方終端讀取該訊息之後,該即時通訊伺服器將完成結果通知給該發送方終端。 The instant messaging system of claim 1, wherein the instant messaging server notifies the sender terminal of the completion result after the recipient terminal reads the message. 如申請專利範圍第1項所述的即時通訊系統,其中該接受方終端自該語音閘道取得一市話資訊,該接受方終端將該市話資訊發送至該即時通訊伺服器,該即時通訊伺服器將該市話資訊與該接受方終端相關聯,當該訊息係指定該接受方終端時,該即時通訊伺服器基於該市話資訊而經由該語音外撥伺服器外撥給該接受方終端。 The instant messaging system of claim 1, wherein the recipient terminal obtains a local telephone information from the voice gateway, and the recipient terminal sends the local telephone information to the instant messaging server, the instant messaging The server associates the local call information with the recipient terminal. When the message specifies the recipient terminal, the instant messaging server dials out to the recipient via the voice outbound server based on the local call information. terminal. 如申請專利範圍第1項所述的即時通訊系統,其中該訊息係一語音錄音或一文字訊息。 The instant messaging system of claim 1, wherein the message is a voice recording or a text message. 一種即時通訊之提醒方法,適用於一接受方終端,該提醒方法包括:登入一語音閘道以變更一狀態資訊;向一即時通訊伺服器更新該狀態資訊;以及經由該與語音閘道接收一語音通話,其中該語音通話係該即時通訊伺服器依據該狀態資訊所觸發。 An instant messaging reminding method is applicable to a recipient terminal, the reminding method includes: logging in a voice gateway to change a status information; updating the status information to an instant messaging server; and receiving a voice via the voice gateway A voice call, wherein the voice call is triggered by the instant messaging server based on the status information. 如申請專利範圍第9項所述的提醒方法,其中該狀態資訊係關於該接受方終端是否處於該語音閘道服務下,而當狀態資訊係關於該接受方終端處於該語音閘道服務下時,自該與語音閘道接收該語音通話;當狀態資訊係關於該接受方終端未處於該語音閘道服務下時,不會接收到該語音通話。The method of claim 9, wherein the status information relates to whether the recipient terminal is under the voice gateway service, and when the status information is that the recipient terminal is under the voice gateway service Receiving the voice call from the voice gateway; when the status information is that the recipient terminal is not under the voice gateway service, the voice call is not received.
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