WO2017193962A1

WO2017193962A1 - Method and device for realizing voice mailbox service

Info

Publication number: WO2017193962A1
Application number: PCT/CN2017/083980
Authority: WO
Inventors: 廖璇
Original assignee: 中兴通讯股份有限公司
Priority date: 2016-05-11
Filing date: 2017-05-11
Publication date: 2017-11-16
Also published as: CN107370897A

Abstract

Disclosed are a method and device for realizing a voice mailbox service. The method comprises: a server acquiring first information, the first information being used to request the server to perform an operation; the server performing, according to the first information, operation processing to obtain a processing result; and the server transmitting the processing result to a first mobile terminal, the processing result carrying a session token assigned to the first mobile terminal by the server, and the first mobile terminal being a mobile terminal supporting IP communication. The invention realizes transmission of a processing result by means of a session token, thereby realizing execution of a VVM technique by a mobile terminal not bound with a SIM card.

Description

Method and device for implementing voice mail service

Technical field

The invention relates to an optical communication technology, in particular to a method and a device for implementing a voice mail service.

Background technique

With the development of technology, Visual Voicemail (VVM) technology has been widely used in people's lives. Among them, VVM technology is based on intelligent network platform, which can provide voice messages, video messages, fax messages, text messages, Techniques for missed call reminders, caller notifications, schedule reminders, message text notifications, outbound call notifications, and email (email) notifications.

In the prior art, before the mobile terminal executes the VVM technology, the mobile terminal used by the client needs to be bound with a Subscriber Identity Module (SIM) card, so that the server will information during the execution of the VVM technology by the mobile terminal. Sending to the mailbox set on the mobile terminal, the information may be information for synchronizing events, that is, the server sends information to the mailbox through the card number of the SIM card, wherein the mobile terminal may include a smartphone, a computer, or a tablet Computer (portable android device, referred to as PAD).

However, in the process of implementing the above prior art, those skilled in the art find that the mobile terminal performing the VVM technology must be bound to the SIM card, thereby causing the inability to bind the SIM card. The mobile terminal cannot perform the VVM technology.

Summary of the invention

In order to solve the above technical problem, the present invention provides a method and a device for implementing a voice mail service, which are used to solve the problem that a mobile terminal that cannot be bound to a SIM card cannot perform VVM technology.

In order to achieve the object of the present invention, an embodiment of the present invention provides a method for implementing a voice mail service, including:

The server obtains first information, where the first information is used to request information about the operation of the server;

The server performs an operation process according to the first information, and obtains a processing result;

Sending, by the server, the processing result to the first mobile terminal, the processing result carries a session token allocated by the server for the first mobile terminal, where the first mobile terminal includes an interconnection between the supporting networks. A mobile terminal that communicates by Internet Protocol (IP).

In the embodiment of the present invention, the server sends the processing result to the first mobile terminal, including:

The server sends the processing result to the first mobile terminal by using a Hyper Text Transfer Protocol over Secure Socket Layer (https).

In the embodiment of the present invention, the server obtains the first information, including:

Obtaining, by the server, the first information sent by the first mobile terminal; or

The server acquires the first information sent by a second mobile terminal, where the second mobile terminal includes a mobile terminal that does not support IP communication.

In the embodiment of the present invention, the first information includes any one of the following or a combination thereof:

The first login information, the first login information carries an account number and password;

Non-first login information, the non-first login information carries an account number and a session token;

The mobile terminal exits the information, and the mobile terminal exits the information carrying account and the session token;

Modifying information, the modification information carrying a session token;

Setting information, the setting information carries a session token.

Modify information, setup information, email delivery information, or email update information.

In the embodiment of the present invention, the processing result is carried in an interactive mail access protocol. (Internet Mail Access Protocol, IAMP for short) message.

An embodiment of the present invention further provides an apparatus for implementing a voice mail service, including:

Obtaining a module, configured to obtain first information, where the first information is used to request information about the operation of the server;

a processing module, configured to perform an operation process according to the first information, to obtain a processing result;

a sending module, configured to send the processing result to the first mobile terminal, where the processing result carries a session token allocated by the server for the first mobile terminal, where the first mobile terminal includes a mobile that supports IP communication terminal.

In the embodiment of the present invention, the sending module is specifically configured to send the processing result to all mobile terminals by using a secure hypertext transfer protocol https.

In the embodiment of the present invention, the acquiring module is specifically configured to acquire the first information sent by the first mobile terminal, or acquire the first information sent by the second mobile terminal, where the second mobile The terminal includes a mobile terminal that does not support IP communication.

Modifying information, the modification information carrying a session token;

Setting information, the setting information carries a session token.

In the embodiment of the present invention, the processing result is carried in an interactive mail access protocol IAMP message. In this embodiment, the server acquires first information, where the first information is used to request information about the operation of the server; the server performs operation processing according to the first information, and obtains a processing result; Sending the processing result to the first mobile terminal, the processing The result carries a session token assigned by the server to the first mobile terminal, and the first mobile terminal comprises a mobile terminal supporting IP communication. The result of sending the processing result through the session token is realized, thereby implementing the VVM technology for the mobile terminal without the SIM card to be bound.

According to still another embodiment of the present invention, there is further provided a storage medium, the storage medium comprising a stored program, wherein the program is executed to perform the method of any of the above.

According to still another embodiment of the present invention, there is further provided a processor for running a program, wherein the program is executed to perform the method of any of the above.

According to the embodiment of the present invention, the processing result carries a session token allocated by the server for the first mobile terminal, and the first mobile terminal includes a mobile terminal that supports IP communication. Thereby, the processing result is sent through the session token, thereby implementing the VVM technology for the mobile terminal without the SIM card to be bound.

DRAWINGS

The drawings described herein are intended to provide a further understanding of the invention, and are intended to be a part of the invention. In the drawing:

1 is a schematic flowchart of an embodiment of a method for implementing a voice mail service according to the present invention;

FIG. 2 is a schematic diagram showing the result of an embodiment of an apparatus for implementing a voice mail service according to the present invention.

detailed description

The invention will be described in detail below with reference to the drawings in conjunction with the embodiments. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.

It is to be understood that the terms "first", "second" and the like in the specification and claims of the present invention are used to distinguish similar objects, and are not necessarily used to describe a particular order or order.

Example 1

The method for implementing the voice mail service provided by the embodiment of the present invention may be specifically applied to when the server simultaneously sends information to multiple VVM clients. The implementation method of the voice mail service provided in this embodiment may be specifically implemented by using an implementation device of the voice mail service, where the implementation device of the voice mail service may be integrated in a server or a mobile terminal, or separately configured, wherein the voice mail service is implemented. The device can be implemented in software and/or hardware. The method and device for implementing the voice mail service provided in this embodiment are described in detail below.

FIG. 1 is a schematic flowchart of a method for implementing a voice mail service according to an embodiment of the present invention. As shown in FIG. 1 , a method for implementing a voice mail service provided by the present invention includes:

Step 101: The server acquires the first information.

In this embodiment, the first information is used to request information about the operation of the server.

For the server to obtain the first information, the following two implementations are implemented:

The first implementation manner, the server acquires the first information sent by the first mobile terminal;

In a second implementation manner, the server acquires the first information sent by a second mobile terminal, where the second mobile terminal includes a mobile terminal that does not support IP communication. Specifically, the obtaining the first information by the server includes at least the following two implementation manners:

The first implementation manner, the first mobile terminal may be a mobile terminal that supports IP communication, that is, the server may obtain the first information that is sent by the mobile terminal by using the https manner.

In a second implementation manner, the second mobile terminal may be a mobile terminal that supports IP communication, that is, the server may acquire the first information that is sent by the mobile terminal by using an existing VVM technology. The mobile terminal supporting the IP communication may be a non-IP VVM client or an Interactive Voice Response (IVR), a user portal, or the like.

Step 102: The server performs an operation process according to the first information, and obtains a processing knot. fruit.

Step 103: The server sends the processing result to the first mobile terminal.

In this embodiment, the processing result carries a session token allocated by the server for the first mobile terminal, and the first mobile terminal includes a mobile terminal that supports IP communication. Thereby, the processing result is sent through the session token, thereby implementing the VVM technology for the mobile terminal without the SIM card to be bound.

In this embodiment, the server acquires first information, where the first information is used to request information about the operation of the server; the server performs operation processing according to the first information, and obtains a processing result; The processing result is sent to the first mobile terminal, and the processing result carries a session token allocated by the server for the first mobile terminal, where the first mobile terminal includes a mobile terminal that supports IP communication. The result of sending the processing result through the session token is realized, thereby implementing the VVM technology for the mobile terminal without the SIM card to be bound.

On the basis of the foregoing embodiment, the server sends the processing result to the first mobile terminal, including:

The server sends the processing result to the first mobile terminal by using a secure hypertext transfer protocol https.

For example, the server acquiring the first information may include:

Specifically, the first mobile terminal and the second mobile terminal are both mobile terminals that support IP communication;

The server obtains the first information sent by the mobile terminal, including:

The server acquires the first information that is sent by the mobile terminal by using an https manner.

Modifying information, the modification information carrying a session token;

Setting information, the setting information carries a session token.

For example, the server obtains the first information sent by the first mobile terminal, where the first information includes the first login information, and the first login information carries the account and the password, that is, the first mobile terminal may adopt the HTTP/HTTPS light. The data-level data exchange format (JavaScript Object Notation, JSON for short) sends the first information to the VVM access routing module of the server. Then, the VVM access routing module parses the message and sends it to the voice information system (Voice Messaging System, referred to as The VMS accesses the authentication module, and then the VMS access authentication module completes the authentication, saves the push token, and allocates and stores the session token and device token information for use in the next automatic login. Then, the VMS access authentication module synchronizes the account message to the VMS account management module, and then the VMS access authentication module sends the processing result to the VVM access routing module, and then the VVM access routing module converts the result into The response message (carrying session token information) of the HTTP/HTTPS JSON format is sent to the mobile terminal, and the response message carries the processing result.

For example, the server obtains first information sent by the first mobile terminal, where the first information includes non-first login information, and the non-first login information carries an account and a session token; that is, the first mobile terminal may adopt HTTP. /HTTPS's lightweight data exchange format (JavaScript Object Notation, JSON for short) sends the first information to the VVM access routing module. Then, the VVM access routing module parses the message and sends it to the VMS access authentication module. Then, after the VMS access authentication module completes the authentication, the session token is updated, and the result is sent to the VVM access routing module, and the account message is synchronized to the VMS account management module, and then the VVM access routing module converts the result. A response message in the JSON format for HTTP/HTTPS is sent to the mobile terminal, and the response message carries the processing result. In the embodiment of the present invention, in order to support multi-client login, the VMS system supports priority setting according to the login device (ipad, pc, mobile phone, etc.) and the login mode (new and old manual login, new and old automatic login). At the same time, the system can distinguish the client type according to the request message type, and is compatible with the original client and the all-IP client.

For example, the server acquires first information sent by the first mobile terminal, where the first information includes mobile terminal exit information, and the mobile terminal exits the information carrying account and the session token, that is, the first mobile terminal may adopt HTTP. /HTTPS's lightweight data exchange format (JavaScript Object Notation, JSON for short) sends the first information to the server's VVM access routing module. Then, the VVM access routing module parses the message and sends it to the VMS for access authentication. Module, then, the VMS access authentication module completes processing, releases the corresponding token (session token, push token and device token), sends the processing result to the VVM access routing module, and then the VVM access routing module will The response message of the JSON format converted into HTTP/HTTPS is sent to the mobile terminal, and the response message carries the processing result.

For example, the server acquires first information sent by the first mobile terminal, where the first information includes modification information, and the modification information carries a session token, where the modification information is used to modify personal information such as a password, a language, and the like, that is, The first mobile terminal may use the HTTP/HTTPS lightweight data exchange format (JavaScript Object Notation, JSON for short) to send the first information to the VVM access routing module of the server, and then, after the VVM access routing module parses the message, Forwarding to the VMS access authentication module for authentication, and then, after the VMS access authentication module successfully authenticates, the result is fed back to the VVM access routing module, and then, the VVM access routing module sends a request to the VMS account management module. Then, the VMS account management module updates the personal information such as the password or the language of the corresponding mailbox according to the stored session token information and the request type, and then the VMS account management module sends the processing result to the VVM access routing module, and then the VVM is connected. The incoming routing module sends a response message in the JSON format of the HTTP/HTTPS to the mobile terminal, and the response message carries the processing knot. fruit.

For example, the server acquires first information sent by the first mobile terminal, where the first information includes setting information, and the setting information carries a session token, where the first information may be used to set a greeting, that is, the first A mobile terminal may use HTTP/HTTPS's lightweight data exchange format (JavaScript Object Notation, JSON for short) to send the first information to the VVM access routing module of the server, and then the VVM access routing module parses the message and forwards it. The VMS access authentication module is further updated, and then the VMS access authentication module updates the greeting of the corresponding mailbox according to the stored session token information, and then the VMS access authentication module sends the processing result to the VVM. The access routing module, and then the VVM access routing module converts the result into a response message in the HTTP/HTTPS+JSON format and sends the response message to the mobile terminal, where the response message carries the processing result. Then, the result of the operation is displayed on the mobile terminal.

In the embodiment of the present invention, on the basis of the foregoing embodiment, the second mobile terminal includes a mobile terminal that supports IP communication; the first mobile terminal is a mobile terminal that supports IP communication;

For example, in addition to a mobile terminal supporting IP communication, it may be a non-IP VVM client, or an interactive voice response IVR, or other channels such as a user portal.

The first information includes any one of the following or a combination thereof:

On the basis of the foregoing embodiment, the processing result is carried in an Internet Message Access Protocol (IAMP) message.

For example, the server obtains the first information sent by the second mobile terminal, where the first information includes the modification information, where the modification information is used to modify personal information such as a password, a language, and the like, and then the notification module of the server may carry the push token information. The mail information update push message is sent to the all-IP VVM client by the https method, wherein the mailbox information update push message is obtained by modifying the modified information to obtain the mailbox information update message. Then, after the first mobile terminal, that is, the all-IP VVM client resolves to the mailbox information update message, directly updates the mailbox information, such as changing the password, language, and the like.

For example, the server acquires first information sent by the second mobile terminal, where the first information includes setting information, where the setting information is used to modify the greeting, and then, after the server performs operation processing according to the first information, the server The VMS access authentication module carries the processing result and the push token information through the notification module, and sends a greeting to add/update the push message to the first mobile terminal through the https mode, that is, the all-IP VVM client, and then the all-IP VVM client. After parsing the message as a new/update message, the session carries the session token to send an IMAP message to the server to complete the synchronization operation of the greeting addition/update.

For example, the server acquires first information sent by the second mobile terminal, where the first information includes mail sending information, and then the server sends the mail according to the first information to obtain a mail. The result of the transmission, and then the notification module of the server carries the information such as the push token and the processing result, and sends a new email notification push message to the first mobile terminal, that is, the all-IP VVM client, and then the IP VVM client parses through the https method. After the new mail is notified, the session token is sent to send the IAMP message to the VVM server to complete the new mail synchronization operation.

For example, the server acquires the first information sent by the second mobile terminal, where the first information includes mail update information, where the email update information includes listening to the email or saving the email or deleting the email, and then the server performs the email according to the first information. Sending, obtaining the result of the mail sending, and then, the notification module of the server carries the push token and the processing result, and sends the mail status update message to the first mobile terminal, that is, the all-IP VVM client by the https method, and the mail status update message carries the push The token and the processing result, then, after the all-IP VVM client resolves to the mail status update message, sends an IAMP message (carrying the session token) to the VVM server to complete the mail status synchronization operation.

In the embodiment of the present invention, after the second mobile terminal sends the new mail, the second mobile terminal sends the SMTP message to the smtp module of the server, and then the server completes the new mail synchronization operation to maintain the server. Consistency with the first mobile terminal mail. The first mobile terminal is a mobile terminal that supports IP communication.

Optionally, after the new mail is listened to or saved or deleted by the second mobile terminal, that is, the all-IP VVM client, the session token is sent to send the IMAP message to the imap module of the server, and then the server completes the mail state synchronization operation according to the message request type. To maintain consistency between the server and the all-IP VVM client mail status.

2 is a schematic diagram of a result of an embodiment of an apparatus for implementing a voice mail service according to the present invention. As shown in FIG. 2, the apparatus for implementing a voice mail service according to the present invention includes: an obtaining module 21, a processing module 22, and a sending module 23. among them,

The obtaining module 21 is configured to obtain first information, where the first information is used to request information about the operation of the server;

The processing module 22 is configured to perform an operation process according to the first information to obtain a processing result;

The sending module 23 is configured to send the processing result to the first mobile terminal, where the processing The result carries a session token assigned by the server to the first mobile terminal, and the first mobile terminal comprises a mobile terminal supporting IP communication.

On the basis of the foregoing embodiment, the sending module 23 is specifically configured to send the processing result to all mobile terminals by using a secure hypertext transfer protocol https. In this embodiment, the information is simultaneously transmitted to a plurality of mobile terminals, that is, a VVM client supporting IP communication, by using the https method.

In the embodiment of the present invention, on the basis of the foregoing embodiment, the acquiring module 21 is specifically configured to acquire the first information sent by the first mobile terminal, or acquire the First information, the second mobile terminal includes a mobile terminal that does not support IP communication.

In the embodiment of the present invention, based on the foregoing embodiment, the first information includes any one of the following or a combination thereof:

Modifying information, the modification information carrying a session token;

Setting information, the setting information carries a session token.

In the embodiment of the present invention, on the basis of the foregoing embodiment, the processing result is carried in an IAMP message.

In this embodiment, the information is simultaneously transmitted to a plurality of mobile terminals, that is, a VVM client supporting IP communication, by using the https method.

Example 2

Embodiments of the present invention also provide a storage medium including a stored program, wherein the program described above executes the method of any of the above.

Alternatively, in the present embodiment, the above storage medium may be set to store program code for executing the steps of the method shown in FIG. 1.

Optionally, in the embodiment, the foregoing storage medium may include, but is not limited to, a USB flash drive, a Read-Only Memory (ROM), and a Random Access Memory (RAM). A variety of media that can store program code, such as a hard disk, a disk, or an optical disk.

Embodiments of the present invention also provide a processor for running a program, wherein the program is executed to perform the steps of any of the above methods.

Optionally, in the embodiment, the above program is used to perform the steps of the method shown in FIG. 1.

For example, the specific examples in this embodiment may refer to the examples described in the foregoing embodiments and the optional embodiments, and details are not described herein again.

It will be apparent to those skilled in the art that the various modules or steps of the present invention described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. Perform the steps shown or described, or separate them into individual integrated circuit modules, or multiple of them Blocks or steps are made in a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software.

The above description is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the scope of the present invention are intended to be included within the scope of the present invention.

Industrial applicability

Based on the foregoing technical solution provided by the embodiment of the present invention, the processing result carries a session token allocated by the server to the first mobile terminal, where the first mobile terminal includes a mobile terminal that supports IP communication. Thereby, the processing result is sent through the session token, thereby implementing the VVM technology for the mobile terminal without the SIM card to be bound.

Claims

A method for implementing a voice mail service includes:

The server obtains first information, where the first information is used to request information about the operation of the server;

The server performs an operation process according to the first information, and obtains a processing result;

Sending, by the server, the processing result to the first mobile terminal, the processing result carries a session token allocated by the server for the first mobile terminal, where the first mobile terminal includes an interconnection between the supporting networks. A mobile terminal that protocols IP communications.
The method of claim 1, wherein the server sends the processing result to the first mobile terminal, including:

The server sends the processing result to the first mobile terminal by using a secure hypertext transfer protocol https.
The method of claim 2, wherein the server obtains the first information, including:

Obtaining, by the server, the first information sent by the first mobile terminal; or

The server acquires the first information sent by a second mobile terminal, where the second mobile terminal includes a mobile terminal that does not support IP communication.
The method of claim 3, wherein the first information comprises any one of the following or a combination thereof:

The first login information, the first login information carries an account number and password;

Non-first login information, the non-first login information carries an account number and a session token;

The mobile terminal exits the information, and the mobile terminal exits the information carrying account and the session token;

Modifying information, the modification information carrying a session token;

Setting information, the setting information carries a session token.
The method of claim 3, wherein the first information comprises any one of the following or a combination thereof:

Modify information, setup information, email delivery information, or email update information.
The method of claim 5 wherein the processing result is carried in an interactive mail access protocol IAMP message.
An implementation device for a voice mail service, comprising:

Obtaining a module, configured to obtain first information, where the first information is used to request information about the operation of the server;

a processing module, configured to perform an operation process according to the first information, to obtain a processing result;

a sending module, configured to send the processing result to the first mobile terminal, where the processing result carries a session token allocated by the server for the first mobile terminal, where the first mobile terminal includes a mobile that supports IP communication terminal.
The apparatus according to claim 7, wherein the sending module is specifically configured to send the processing result to all mobile terminals by means of a secure hypertext transfer protocol https.
The device according to claim 8, wherein the acquiring module is specifically configured to acquire the first information sent by the first mobile terminal; or acquire the first information sent by the second mobile terminal, where The second mobile terminal includes a mobile terminal that does not support IP communication.
The apparatus of claim 9, wherein the first information comprises any one of the following or a combination thereof:

The first login information, the first login information carries an account number and password;

Non-first login information, the non-first login information carries an account number and a session token;

The mobile terminal exits the information, and the mobile terminal exits the information carrying account and the session token;

Modifying information, the modification information carrying a session token;

Setting information, the setting information carries a session token.
The apparatus of claim 9, wherein the first information comprises any one of the following or a combination thereof:

Modify information, setup information, email delivery information, or email update information.
The apparatus of claim 11 wherein said processing result is carried in an interactive mail access protocol IAMP message.
A storage medium, the storage medium comprising a stored program, wherein the program is executed to perform the method of any one of claims 1 to 6.
A processor for running a program, wherein the program is executed to perform the method of any one of claims 1 to 6.