TWI430172B - Based on instant messaging software and online status trigger two or more calls - Google Patents

Description

Method for triggering two or more parties to talk based on instant messaging software and online status

The present invention relates to an instant voice call, and more particularly to a method for triggering a two-way or multi-party call based on an instant messaging software and an online state triggered by a user located in an instant messaging software.

The use of instant messaging software allows users to easily find the object they want to contact. The instant messaging software can quickly know the current online status of the other party, and can also easily interact with him for instant messaging, voice or video.

U.S. Patent Application Publication No. 20050141694 proposes a method for easily triggering a two-party call through an interface, wherein the two parties can be a call between a sip-client and a sip-client, or a call between a sip-client and a physical phone.

Taiwan Patent Application No. 200715787 proposes that it is convenient to select an object to be contacted, trigger a call, and the system will be responsible for connecting the two parties. The two parties may be a physical telephone and a physical telephone.

Taiwan Patent Application No. I324010 proposes a method of triggering a two-party telephone through a triggering manner of a webpage, which may be a physical telephone or a VOIP internet telephone.

Although the above methods can be used for two parties to talk, because the calling user chooses the communication channel of the called user by himself, it is not the user of the called party to choose, which may result in the selection of an inappropriate communication channel, and cannot be effective at one time. Complete the call.

Taiwan Patent Application No. 201014275 and Taiwan Patent Application No. 200818807 both describe how the online state server synchronously processes the user's instant status and subscribes to other people's status, but does not extend the real-time status information further, and we will The instant state extends to the application of the call, making the call mechanism more convenient and efficient.

In view of the shortcomings derived from the above-mentioned conventional methods, the inventor of the present invention has improved and innovated, and developed a method for triggering two or more parties based on the instant messaging software and the online state.

It is an object of the present invention to provide a method for instant voice call connection wherein the trigger point is in a user located in an instant messaging software that triggers two or more device communication connections. When triggering, it will consider the current online state of the object to be called and the communication channel that is intended to be communicated to the object in the online state. Therefore, the user can conveniently contact the object to be contacted quickly, without selecting the wrong communication. The pipeline failed.

A method for triggering a two-way or multi-party call based on an instant messaging software and an online state to achieve the above object is a calling user connected to a communication software service server, and the calling user communicates through a communication The trigger interface transmits the call request to a service server, and the service server first queries an online status server for the online status of the called user, and then the online status is used together with the called user's account. The parameter is thrown into a user's phone rule table to query the user's current convenient communication channel. Then, the call is handed over to a communication connection server, and the communication connection server is responsible for connecting the calling user device with the called user device, and the result of the connection is transmitted to the service server. The service server then returns the connection result to the calling user to complete the process of triggering and connecting the device. The user phone rule table can be set by the administrator to the system in advance or by the called user in advance through an editing phone rule interface.

The method for triggering two-way or multi-party calls based on the instant messaging software and the online state provided by the invention has the following advantages when compared with other conventional technologies:

1. The present invention enables a user who uses the instant messaging software to communicate with the intended contact person more conveniently and quickly when there is a demand for voice calls, and does not find a person because of the wrong communication channel.

2. The present invention enables companies that use instant messaging software to save time and cost for employees in contact, and can also use the voice equipment for each user to save the company's telephone costs.

Referring to Figure 1, a simplified flow diagram is shown. Before the triggering process, a called user 21 can edit a communication channel corresponding to each online state when he or she is asked to make a call through an editing phone rule interface 100. For example: online - instant messaging software account cookiexxxxx@cht.com.tw, busy - office phone 03424xxxx, meeting - mobile number 0937xxxxxx, offline - mobile number 0937xxxxxx, this information will be stored in a user phone rule through a service server 26 In Table 120. The triggering procedure is initiated by a calling user 22 who is connected to a communication software service server 25, and the calling user 22 is triggered by a communication trigger interface 101, from which the user selects his own communication device and specifies a The called user 21 makes a call, for example, selecting his own office number to contact Zhu XX, the call request is transmitted to the service server 26, and the service server 26 first queries the online status server 27 for the called user. 21 is currently online, the service server 26 obtains the online status of the called user 21, and matches the account of the incoming called user 21 to the user's telephone rules table 120, so that the currently available communication of the called user 21 can be known. Pipeline, for example: Zhu XX's account - cookiexxxxx@cht.com.tw, the current status is busy, the current convenient communication number for the query is office phone 03424xxxx, the service server 26 is responsible for handing over the call to a communication connection server 28. The communication connection server 28 is responsible for connecting the device of the calling user 22 with the device of the called user 21, such as the device of the calling user 22 being the office. In other words, the communication connection server 28 is connected to the conventional PBX 32 through the public telephone network 30, and then to the calling user telephone 33; the called user 21 is also an office telephone, and the communication connection server 28 is transmitted through the public telephone network. The way 30 is connected to the conventional PBX 31, and then to the called user's telephone 34, completing the calling user 22 talking to the called user 21. The communication connection server 28 then transmits the connection result back to the service server 26, and the service server 26 finally returns the result of the call back to the calling user 22 to complete the entire procedure. The called user 21, the calling user 22, the communication software service server 25, the service server 26, the online status server 27, and the communication connection server 28 communicate with each other via the Internet protocol network. 20.

Referring to FIG. 2, a schematic diagram of a method for editing a user's phone rule table is performed before the entire triggering process. When the purpose is to trigger, the service server can use the user phone rule table to query the called user in the current state. Communication pipeline. The process standard of the edit user phone rule table method is that the administrator first edits the preset user phone rule table (T1), for example, if the called user status is online - instant messaging software account, busy - office phone, other - After the mobile phone number is edited by the administrator, the called user can set the user's telephone rule table (T2) through the editing telephone rule interface to complete the process of editing the user's telephone rules table.

Referring to FIG. 3, a method flow diagram is shown. First, the calling user triggers the call request through the communication trigger interface to the service server (S1). After receiving the call request, the service server queries the online status server for the called user. At the current online status (S2), the online status server returns to the online status of the currently called user of the service server (S3), and the service server takes the called user's online status and code as a parameter to the user's telephone rule table. Query (S4), in this way, the service server can obtain the current convenient communication number (S5) of the called user, and the service server will transfer the call request to the communication connection server (S6), and the communication connection server is responsible for connecting the calling party. After the user communication device and the called user communication device (S7) are connected, the connection result is transmitted back to the service server (S8), and the service server returns the result to the calling user ( S9), complete the entire trigger and call process.

The detailed description of the present invention is intended to be illustrative of a preferred embodiment of the invention, and is not intended to limit the scope of the invention. The patent scope of this case.

In summary, this case is not only innovative in terms of technical thinking, but also has the above-mentioned effects that are not in the traditional methods of the past. It has fully complied with the statutory invention patent requirements of novelty and progressiveness, and has applied for it according to law, and you are requested to approve it. This invention patent application, in order to invent invention, to the sense of virtue.

20. . . Internet protocol network

twenty one. . . Called user

twenty two. . . Calling user

25. . . Communication software service server

26. . . Service server

27. . . Online status server

28. . . Communication connection server

30. . . Public telephone network

31. . . Traditional PBX

32. . . Traditional PBX

33. . . Calling user phone

34. . . Called user's phone

100. . . Edit phone rule interface

101. . . Communication trigger interface

120. . . User phone rules table

FIG. 1 is a simplified schematic diagram of a method for triggering a two-way or multi-party call based on an instant messaging software and an online state according to the present invention, illustrating a participating role and an interactive relationship thereof;

FIG. 2 is a schematic flowchart of a method for editing a user's telephone rule table in a method for triggering a two-way or multi-party call based on an instant messaging software and an online state, and illustrating a basic operation procedure of the user's telephone rule table in the present invention;

FIG. 3 is a schematic flow chart of the method for triggering two-party or multi-party calls based on the instant messaging software and the online state, and illustrates the basic operational procedure steps of the present invention.

Claims (11)

A method for triggering a two-party or multi-party call based on an instant messaging software and an online state, comprising the steps of: connecting the calling user to a communication software service server; and the calling user sends a call request to a service server; The service server queries an online status server for the current online status of the called user; the service server drops the code of the called user and its current online status information as a parameter to a user phone rule table to query the The communication number of the user is called; the service server hands over the call request to a communication connection server; the communication connection server makes a voice connection of two or more communication devices. The method of claim 1, wherein the called user's code is an identification account of the communication software service server or a third party system can identify the user's unique account. The method of claim 1, wherein the called user's communication number can be a number located on the public telephone network or an identification account of the communication software service server. The method of claim 1, wherein the communication device can be a physical telephone, a mobile communication device or a digital assistant device. The method of claim 1, wherein the communication device is a communication device with an instant messaging software client. The method of claim 1, wherein the communication software service server, the service server, the online status server, and the communication connection server are installed in the same set of hardware devices or dispersed in the same Set in hardware devices. The method of claim 1, wherein the calling user sends a call request to the service server, and triggers through a communication trigger interface. The method of claim 1, wherein the user phone rule table is set by the called user through an edit phone rule interface before the voice connection is edited or from the service server using the preset file. The method of claim 1, wherein the user telephone rule table includes a communication number that is convenient for the called user to receive in various different online states. The method of claim 1, wherein the user phone rule table is stored in the file type on the service server or the table type existence database. The method of claim 1, wherein the communication connection server is responsible for making a voice connection of two or more communication devices, and may further add two steps: the communication connection server notifies the service server The current voice connection status; the service server then returns the current voice connection status to the calling user.