TW202338710A - Operating method for electronic apparatus for configuring information and electronic apparatus supporting thereof - Google Patents

Abstract

Disclosed is a method of configuring information by an electronic apparatus, the method including identifying, among orders acquired through a service provided by the electronic apparatus, a plurality of orders processed through an external store managing server interlocked with the service, determining processing status information on one or more orders processed through a first external store managing server included in the external store managing server among the plurality of orders, and configuring instruction information associated with order activation for a store corresponding to the first external store managing server on the service based on the processing status information.

Description

Operation method of electronic equipment for configuring information and electronic equipment supporting the same

The present invention relates to a method and apparatus for configuring information, and more particularly, the present invention relates to a method and electronic apparatus for configuring instruction information associated with order activation in a store on a service.

With the development of electronic technology, e-commerce has become a shopping field. Customers can purchase items online without having to physically visit a mall or market. Deliver items purchased online to the delivery destination requested by the customer.

In the context of e-commerce, providing detailed and accurate information about items has a significant impact on customer service satisfaction within a service. Therefore, various methods for providing more detailed and accurate information to customers are discussed.

In this regard, relevant documents such as KR101756594B1, KR101500849B1, and the like are incorporated by reference.

[Technical Target]

According to one method of the present invention, an electronic device may configure command information associated with order initiation from a store on a service.

The technical objectives to be achieved by the present invention are not limited to the above technical objectives, and those skilled in the art will clearly understand other technical objectives not mentioned herein from the following description. [Technical solutions]

Various example embodiments may provide a method of operating an electronic device for configuring information and an electronic device for supporting the method.

According to various example embodiments, a method of configuring information from an electronic device is provided, the method comprising: identifying in an order obtained through a service provided by the electronic device processed by an external store management server interlocked with the service a plurality of orders; determine processing status information regarding one or more orders processed through a first external store management server included in the external store management server in the plurality of orders; and based on the processing status information, The service is configured with command information associated with order activation for a store corresponding to the first external store management server.

The plurality of orders may be identified based on a determination that information about each order included in the plurality of orders is transmitted from a store management server of the service to the external store management server, and that among the orders obtained through the service A remaining order in addition to the plurality of orders may be processed through the store management server of the service.

The first external store management server may correspond to a store management server of a first brand group including one or more brands, and the one or more orders may be placed from the service corresponding to the one or more Get it from one or more stores of the brand.

The processing status information may include first processing status information regarding a first order included in the one or more orders, and the first processing status information includes order identification information regarding the first order, information regarding the order corresponding to the Store identification information of a first store of the first order, brand identification information of a first brand corresponding to the first store, and first information indicating that the first order is processed normally and indicating that the first order is cancelled. one of the second information.

The method may further include: transmitting information about the first order to the first external store management server; and receiving a first confirmation from the first external store management server corresponding to the information about the first order. response information, and the first information may be configured to be included in the first processing status information based on receiving the first confirmation response information from the first external store management server.

The second information may be configured to be included in the first processing status information based on not receiving the first confirmation response information from the first external store management server.

The method may further include: when receiving the first confirmation response information from the first external store management server, receiving from the first external store management server an instruction that the first store accepts based on the first external store management server. Order acceptance information for the first order, and the first information may be configured to be included in the first processing status information based on identifying the order acceptance information in the service.

The method may further include transmitting to the first external store management server an order cancellation request due to a delay in acceptance of one of the first orders when the order acceptance information is not identified in the service within a predetermined period of time. , and the second information may be configured to be included in the first processing status information based on transmitting the order cancellation request due to the acceptance delay.

When the second information is included in the first processing status information based on not receiving the first confirmation response information from the first external store management server or transmitting the order cancellation request due to the acceptance delay, the second information is included in the first processing status information. An order may be identified as a canceled order for determining an error status of the first external store management server.

Configuring the instruction information may include: setting one or more conditions for the one or more order decisions to configure one or more conditions of the instruction information based on the processing status information and a monitoring time for monitoring the processing status information; and based on the one Or multiple orders satisfy the one or more conditions to configure the instruction information.

The one or more conditions may include a first condition that a number of canceled processing orders in the one or more orders is greater than or equal to a predetermined number during the monitoring time period.

The predetermined number may be determined based on an average number of orders taken on the service each day for one or more brands included in a first brand group corresponding to the first external store management server.

The one or more conditions may include a second condition that a ratio of a cancellation processing order to the one or more orders is greater than or equal to a predetermined ratio during the monitoring time period.

The one or more conditions may include a third number of stores on the service corresponding to the one or more orders identified as corresponding to a canceled order being greater than or equal to a predetermined number during the monitoring time period. condition.

The predetermined number may be determined based on a number of stores on the service associated with one or more brands included in a first brand group corresponding to the first external store management server.

Configuring the instruction information may further include: when the one or more orders meet all of the one or more conditions, determining an error status of the first external store management server; and when determining the error status, changing the instruction The information is configured to include first instruction information for deactivating an order on the service corresponding to a store of the first external store management server within a first period of time.

Configuring the instruction information may include: obtaining third information including information indicating that the error status has been resolved; and configuring the instruction information based on the third information to include starting the service corresponding to the first external store management server. The second command information of an order in one store of the server.

Configuring the command information may further include: obtaining fourth information including information indicating that the error status is not resolved until the first period of time elapses; and based on the fourth information on the service in a second period after the first period of time. The instruction information is configured to include third instruction information for canceling activation of an order corresponding to a store of the first external store management server.

Configuring the instruction information may include: identifying an order corresponding to a store on the first external store management server to be initiated on the service after the first period; and when the order is initiated through the first external store after the first period When the management server processes one or more other orders that meet all of the one or more conditions and determines the error status of the first external store management server again, configure the instruction information on the service within a third period of time The third period of time may be set to be greater than the first period of time.

According to various example embodiments, an electronic device for configuring information is provided, the electronic device including a processor and one or more memories storing one or more instructions therein, wherein when executed, the one or more Instructions configured to control the processor to: identify, among orders obtained through a service provided by the electronic device, a plurality of orders processed through an external store management server interlocked with the service; determine whether the plurality of orders is processing status information of one or more orders through a first external store management server included in the external store management server; and configuring on the service corresponding to the first external store management server based on the processing status information. Command information related to the order activation of one store on the store management server.

The above-described example embodiments of the present invention are only some example embodiments of the present invention. Those skilled in the art should understand that various example embodiments, which reflect the technical features of various example embodiments of the present invention, can be derived based on the following detailed description. [Effect]

The technical effect of the present invention is to improve the efficiency of order management in a store by proposing a method in which an electronic device configures command information associated with order activation in a store on a service.

The effects to be achieved by the present invention are not limited to the above-mentioned effects, and those skilled in the art will clearly understand other effects not mentioned herein from the following description.

The following example embodiments are obtained by combining the constituent elements and features of various example embodiments in a predetermined form. Unless otherwise expressly stated, each component or feature may be considered optional. Each component element or feature may be defined in a manner that is not coupled to another component element or feature. Additionally, some constituent elements and features may be combined with each other to implement various example embodiments. The order of operations to be described in various example embodiments may vary. Some constituent elements or features of any of the example embodiments may be included in other example embodiments, or may be replaced with corresponding constituent elements or features of other example embodiments.

In the description of the drawings, procedures or steps that would obscure the gist of the various example embodiments and the like are not described, nor are procedures or steps that would be understood by those skilled in the art.

When a part "includes or includes" an element throughout this specification, this means that the part may further include other elements, but not exclude other elements, unless otherwise stated. In addition, terms such as "component," "computer, component," "module," and the like as used herein may refer to a unit that performs at least one function or operation, which may be implemented as hardware or The software may be implemented as a combination of hardware and software. Furthermore, the terms "a," "an," "the," and similar terms may be used to include the singular or the plural unless the context describing various example embodiments (and specifically, the context of the claims) clearly dictates otherwise. form.

Various example embodiments of the present invention will be described in detail below with reference to the accompanying drawings. The detailed description set forth below in connection with the appended drawings is intended to describe examples of various example embodiments and is not limiting thereto.

Furthermore, the terms used in the various example embodiments are provided to facilitate an overall understanding of the various example embodiments, and the use of these specific terms may be changed to other terms without departing from the technical ideas of the various example embodiments.

1 is a diagram illustrating an information configuration system for implementing a method of operating an electronic device for configuring information, according to various example embodiments.

Referring to Figure 1, information configuration systems according to various example embodiments may be implemented with various types of electronic devices. For example, the information configuration system may be implemented in a server device 100 that provides a service, a user device 200, and an external store management server device 300 associated with the service. In other words, each of the server device 100 that provides the service, the user device 200 and the external store management server device 300 related to the service can perform various embodiments according to the present invention based on an information configuration system implemented in each device. Example operation. However, the information configuration system according to various example embodiments is not limited to the information configuration system illustrated in FIG. 1 , but may be implemented with various other types of electronic devices and servers.

The server device 100 that provides services according to various example embodiments may be a device that performs wired and wireless communications with a plurality of user devices 200 or a plurality of external store management server devices 300 and includes a large capacity of storage. For example, the server device 100 that provides services may be a cloud device interlocked with a plurality of user devices 200 or a plurality of external store management server devices 300 .

The user device 200 according to various example embodiments may be a device usable by an individual user, such as a desktop personal computer (PC), a tablet PC, a mobile terminal, or the like. In addition, other electronic devices performing similar functions may be used as the user device 200.

The external store management server device 300 according to various example embodiments may be a device that performs wired and wireless communications with the server device 100 that provides services and includes a large capacity of storage. For example, the external store management server device 300 may be a cloud device interlocked with the server device 100 that provides services to transmit and receive information.

Information configuration systems according to various example embodiments may include various operating modules. A module included in the information configuration system may be computer code or one or more instructions that are implemented to cause a physical device (such as the server device 100 that provides the service) to implement the information configuration system (or be included in the physical device). , the user device 200 and the external store management server device 300) perform one of the operations assigned thereto. In other words, in a physical device that implements an information configuration system, a plurality of modules can be stored in a memory in the form of computer code. When executed by a computer, a plurality of modules stored in memory can be configured to cause the physical device to perform allocation operations corresponding to the plurality of modules.

Figure 2 is a diagram illustrating the configuration of a server device and a user device according to various example embodiments.

Referring to FIG. 2 , the server device 100 that provides a service, the user device 200 and the external store management server device 300 may each include an input/output component 210 , a transceiver 220 , a storage 230 and a processor 240 .

The input/output component 210 may be various interfaces, various connection ports, or the like that receive input from a user or output information to the user. The input/output component 210 may include an input module and an output module. The input module receives a user input from a user. User input can take various forms of input, including key input, touch input, and voice input. Examples of input modules that receive user input may include a traditional form of keypad or keyboard, a mouse and a touch sensor that senses a user's touch, a microphone that receives an audio signal, a microphone that receives an audio signal, a Recognition includes a camera to recognize a gesture or the like, a proximity sensor including at least one of an illumination sensor or an infrared sensor that senses the user's approach, through an acceleration sensor or an A gyroscope sensor, a motion sensor that recognizes a user's movement, and various forms of input components that sense or input various forms of user input, and an input module according to an example embodiment of the present invention may include the above. At least one of the listed devices. Here, the touch sensor may be a piezoelectric or capacitive touch sensor that senses a touch through a touch panel or a touch film attached to a display panel, or through an optical method. A touch is implemented with an optical touch sensor or the like. In addition, the input module may be implemented in the form of an input interface (USB port, PS/2 port, or the like) connected to an external input device that receives user input, rather than as a device that self-senses user input. . In addition, the output module can output several pieces of various information. The output module may include at least one of a display for outputting an image, a speaker for outputting a sound, a tactile device for generating a vibration, and other various forms of output components. In addition, the output module can also be implemented in the form of an output interface connected to the port type of the aforementioned individual output component.

As an example, an output module in the form of a display can display text, a static image, and a dynamic image. The display may include a liquid crystal display (LCD), a light emitting diode (LED) display, an organic light emitting diode (OLED) display, a flat panel display (FPD), a transparent display, a curved display, and a flexible display , at least one of a three-dimensional display, a holographic display, a projector and other types of equipment capable of performing image output functions. Such a display may take the form of a touch display integrated with a touch sensor of the input module.

Transceiver 220 can communicate with another device. Therefore, each of the service-providing server device 100, the user device 200, and the external store management server device 300 can transmit information to or receive information from another device via the transceiver 220. For example, the server device 100 that provides the service, the user device 200 and the external store management server device 300 may use the transceiver 220 to communicate with each other or with another device.

Here, communication (ie, transmission and reception of data) can be performed in a wired or wireless manner. To this end, the transceiver may include a wired communication module connected to the Internet or the like via a local area network (LAN), connected to a mobile communication network via a mobile communication base station for transmitting and receiving data. A mobile communication module, a near field using a wireless local area network (WLAN) series communication solution such as Wireless Fidelity (Wi-Fi) or a wireless personal area network (WPAN) series communication solution such as Bluetooth or Zigbee Communication module, using a satellite communication module such as a Global Positioning System, a Global Navigation Satellite System (GNSS), or a combination thereof.

The storage 230 can store several pieces of various information. Storage 230 may store data temporarily or semi-permanently. For example, an operating system (OS) used to drive the server device 100 that provides services or the external store management server device 300, data used to host a website, a program or application program used to generate Braille ( Data such as a web application) or the like may be stored in the storage of the server device 100 that provides the service or the external store management server device 300 . Additionally, the memory may store the module in the form of computer code as described above.

Examples of storage 230 may include a hard disk (HDD), a solid state drive (SSD), a flash memory, a read only memory (ROM), a random access memory (RAM), and the like. This storage can be provided as a built-in type or a removable type.

The processor 240 controls the overall operations of the server device 100 that provides services, the user device 200 and the external store management server device 300 . To this end, the processor 240 can perform calculations and processing of various information and control operations of the constituent elements of each of the service-providing server device 100 , the user device 200 , and the external store management server device 300 . For example, processor 240 may execute a program or application for configuring information. Depending on hardware, software, or a combination thereof, the processor 240 may be implemented with a computer or a device similar thereto. The processor 240 may be implemented in the form of an electronic circuit that processes electrical signals to perform control functions in hardware, and may be implemented in the form of a program that drives the hardware processor 240 in software. At the same time, the operations of the server device 100 that provides interpretable services, the user device 200 and the external store management server device 300 are executed under the control of the processor 240, unless otherwise specified in the following description. That is, the module implemented in the above information configuration system, when executed, can be interpreted as the processor 240 controlling the server device 100 that provides services, the user device 200 and the external store management server device 300 to perform the following operations.

In summary, example embodiments may be implemented in various ways. For example, example embodiments may be implemented by hardware, firmware, software, a combination thereof, or the like.

In the case of hardware implementation, a method according to various example embodiments may be implemented by one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic Device (PLD), Field Programmable Gate Array (FPGA), processor, controller, microcontroller, microprocessor or the like.

In the case of implementation by firmware or software, a method according to various example embodiments may be implemented in the form of a module, program, or function that performs a function or operation to be described below. For example, software code may be stored in a memory and driven by a processor. The memory may be internal to or external to the processor, and may transmit data to and receive data from the processor through a variety of known means.

Example embodiments will be described in more detail below based on the above technical ideas. The above is applicable to various example embodiments that will be described below. For example, operations, functions, terms, or the like that are not defined in the various example embodiments to be described below may be performed and described based on the above.

In the following description, an example embodiment in which the server device 100 that provides services performs an information configuration operation will be described. According to various example embodiments, the user device 200 that has received the information from the server device 100 that provides the service may output the information, or the external store management server device 300 that has received the information from the server device that provides the service 100 may transmit a message corresponding to Receive several various pieces of information. In the following, for the sake of simplicity, the "external store management server device 300" may also be referred to as an "external store management server 300".

FIG. 3 is a diagram illustrating an operating method of a server device 100 for configuring information according to various example embodiments.

Referring to FIG. 3 , in order to perform an operation of configuring information, the server device 100 may, in operation 301 , identify in an order obtained through a service provided by the server device 100 and processed by the external store management server 300 interlocked with the service. of the plurality of orders, in operation 303, processing status information regarding one or more orders processed by one of the plurality of orders through a first external store management server 300 included in the external store management server 300 is determined, and in operation Instruction information associated with order activation of one of the stores corresponding to the first external store management server 300 is configured on the service in 305 based on the processing status information.

Operations according to the configuration information of the server device 100 of FIG. 3 may be performed on a service provided by the server device 100 or a service related to the server device 100 . The service may correspond to a service for mediating an item picking order and a delivery order between each store registered in the service and a plurality of users using the service. In addition, one of the items whose picking order and delivery order is processed may correspond to a food product. Food may be understood to have the same meaning as various other terms denoting food-related items, such as a dish, a recipe or a meal. A store associated with services related to the server device 100 may correspond to a store that sells and delivers food, and may be understood to have the same meaning as various other terms indicating a place where food is sold, such as a store, a store and a restaurant. That is, through the service provided by the server device 100 for mediating item picking orders and delivery orders, multiple users can enter an order request to order an item through one of the stores in the corresponding service, and the store can identify the item through the corresponding service Enter the order request and prepare the ordered items according to the order request.

If the store supports a picking order and a delivery order, regarding the picking order where the user accesses the store to select or select items based on a user's selection, when the ordered item is ready, the store can enter the item ready completion in the corresponding service information, and the user can then visit the store to select items. Alternatively, for a delivery order in which a delivery agent delivers an item to one of the user's addresses based on a user's selection, the store may enter delivery request information in the corresponding service when the ordered item is ready. When the delivery request information is recognized, the delivery agent can visit the store, pick the item, and deliver the item to the user's address information. At this time, the user's picking order or delivery order can be set individually through a tab of a picking order or a tab of a delivery order on a store detail page of the store, so that the user can select a desired order. When a picking order is issued, the user's address information and real-time location information can be provided to the server device 100 and managed. When a delivery order is placed, the delivery person's real-time location information can be provided to the server device 100 and managed. As described above, users can conveniently purchase goods from the store by providing the store's picking orders and delivery orders separately through tabs on the page. In addition, when issuing picking orders and delivery orders, users can order items more conveniently by providing different information based on the picking orders and delivery orders.

According to various example embodiments, in operation 301, the server device 100 may identify, among orders obtained through a service provided by the electronic device, a plurality of orders processed through the external store management server 300 interlocked with the service.

For example, the plurality of orders identified by the server device 100 in operation 301 may include various orders placed by a plurality of users to request various items through various stores on the service and sent to external stores located externally and interlocked with the service. Management server 300 and an order is processed in the external store management server 300 . When the service processes an order requested from a user, the user's order may be received in a store management server built by the service and transmitted to a store. When a store accepts an order, an acceptance confirmation can be received from one of the stores and transmitted to the user. Through this, orders can be processed.

Some of the stores registered in the Service may be a store associated with a predetermined brand, brand group or alliance that is registered with the Service through an external operator that includes the predetermined brand, brand group or alliance and has its own The store management server it builds. In this case, orders taken from the corresponding store can be sent to and processed in a store management server built for the external operator, rather than only in a store management server built for the service. To this end, the service may be configured to interlock with the external operator's external store management server 300 to perform order processing autonomously. Additionally, the service may be configured to identify whether information obtained from each store regarding each order is processed in the service's store management server or is transmitted to an external store management server 300 interlocked with the service and is processed at the external store management server 300 in processing.

For example, the plurality of orders identified by the server device 100 in operation 301 may be an order processed through the external store management server 300 interlocked with the service, and may correspond to a predetermined brand, brand group, or alliance. An order is obtained and identified as transmitted to and processed in an external store management server 300 by an external operator of a predetermined brand, brand group or alliance. In this example, the plurality of orders identified by the server device 100 in operation 301 may be transmitted by the server device 100 to the store management server serving the service based on the information regarding each order included in the plurality of orders in operation 301 . Go to the external store management server 300 to identify the situation. In addition, as described above, the remaining orders among the various orders obtained in the service except the plurality of orders transmitted to the external store management server 300 and processed in the external store management server 300 can be passed through the store built by the service. Received by the management server and sent to the store for processing.

For example, one store corresponding to various brands associated with various external operators having their own external store management servers 300 may be registered in the service. The service may be interlocked with various external store management servers 300 in order to process orders for one of the corresponding stores. A predetermined external store management server 300 included in the external store management servers 300 interlocked with the service may be understood to correspond to an external store associated with a predetermined brand, brand group, or alliance including one or more brands. A store management server built by the operator. Additionally, one or more orders on the Service identified as being processed through the external operator's store management server may correspond to an order obtained from one or more stores on the Service corresponding to one or more brands.

According to various example embodiments, in operation 303, the server device 100 may determine whether one or more of the identified plurality of orders are processed through the first external store management server 300 included in the external store management server 300. Order processing status information.

For example, the processing status information determined by the server device 100 in operation 303 may include processing status information for each of one or more orders processed through the first external store management server 300 . That is, the processing status information determined by the server device 100 in operation 303 may include first processing status information regarding a first order included in one or more orders. In this example, the first processing status information may include order identification information about the first order, store identification information about the first store from which the first order was obtained, and about a first brand corresponding to the first store. brand identity information. In addition, according to a processing status of the first order, the first processing status information about the first order may be configured to include one of first information indicating that the first order is processed normally and second information indicating that the first order is canceled. By. When the first order is canceled and the second information is included in the first processing status information, the first processing status information may be configured to further include information about a cancellation reason.

For example, the processing status information determined by the server device 100 in operation 303 may include first processing status information regarding a first order included in one or more orders. In this example, the first processing status information may be configured to be based on whether the information associated with the first order is normal between the serving store management server and the first external store management server 300 corresponding to the first order. The transmission and reception include one of first information indicating that the first order was processed normally and second information indicating that the first order was cancelled.

For example, when acquiring a first order, the server device 100 may transmit information associated with the first order to the first external store management server 300 and receive information corresponding to the first order from the first external store management server 300. The first confirmation response message of the associated information. In this example, the first confirmation response message received by the server device 100 may include information indicating that the first external store management server 300 normally receives the information associated with the first order. Based on a situation in which the first confirmation response message is received from the first external store management server 300, the server device 100 may configure the first processing status information to include first information indicating that the first order is processed normally. On the contrary, when the server device 100 transmits the information associated with the first order to the first external store management server 300 and does not receive the first confirmation response information, the first external store management server 300 may not normally receive the information associated with the first order. Information associated with the first order, so the first order is determined to correspond to an order to be canceled. Based on a situation in which the first confirmation response information is not received from the first external store management server 300, the server device 100 may configure the first processing status information to include second information indicating that the first order is cancelled.

For example, when receiving the first confirmation response information corresponding to the information associated with the first order from the first external store management server 300, the server device 100 may determine that the information associated with the first order is normally transmitted to the first order. The external store management server 300 then receives order acceptance information from the first external store management server 300 based on the first external store management server 300 instructing the first store corresponding to the first order to accept the first order. That is, in the case of an order processed through its own external store management server 300, when the order obtained from the service is transmitted from the service's store management server to the external store management server 300, the external store management server can Processing 300 instructs a store to accept an order acceptance confirmation and order acceptance information generated based thereon may be transmitted to the service's store management server. When order acceptance information corresponding to the first order is received and identified on the service, the server device 100 may configure the first processing status information to include first information indicating that the first order was processed normally.

On the contrary, when the order acceptance information corresponding to the first order is not recognized on the service, the server device 100 may wait for the order acceptance information recognized on the service within a predetermined period of time. If the order acceptance information is not recognized on the service even after the elapse of the predetermined period, the server device 100 may transmit an order cancellation request due to a delay in acceptance of the first order to the first external store management server 300 . When an order cancellation request due to a delay in acceptance of one of the first orders is transmitted to the first external store management server 300, the first order may be determined to be canceled. The server device 100 may configure the first processing status information to include second information indicating that the first order was canceled based on a situation in which the order cancellation request was transmitted due to a delay in acceptance.

For example, when the first confirmation response message corresponding to the first order is not received from the first external store management server 300 or when the first order is received due to a delay in transmitting an order cancellation request due to one of the acceptance delays of the first order. When the first processing status information includes second information indicating that the first order is canceled, the first order may be identified as a canceled processing order for determining an error status of the first external store management server 300 . That is, when the first order is canceled due to the above reasons, the server device 100 may determine that the first order is not properly transmitted to the first external store management server 300 or because the first order is not processed by the first external store within a predetermined period of time. The management server 300 processes appropriately and a processing delay occurs. The server device 100 can identify whether each order is canceled due to the above reasons and determine whether the first external store management server 300 is in an error state.

According to various example embodiments, in operation 305 , the server device 100 may configure on the service instruction information associated with order initiation corresponding to one of the stores of the first external store management server 300 based on the determined processing status information.

For example, based on whether each of the one or more orders processed through the first external store management server 300 corresponds to a cancellation of the processing order corresponding to the foregoing reason, the server device 100 may determine the first one or more orders in which the one or more orders are processed. Whether the external store management server 300 is in an error state. Based on a determination related to the error status, the server device 100 may configure the command information according to operation 305 . That is, the instruction information configured by the server device 100 according to operation 305 may correspond to a result based on a result obtained by determining whether the first external store management server 300 in which one or more orders are processed is in an error state. Information indicating order activation or deactivation of a store corresponding to the first external store management server 300.

For example, operation 305 in which the server device 100 configures the instruction information may be performed based on a situation in which processing status information for one or more order determinations processed through the first external store management server 300 is monitored within a predetermined period and identified Whether one or more orders satisfy a condition for determining that the first external store management server 300 is in an error state. As described with reference to FIG. 4, the operation of the server device 100 may be performed in greater detail.

FIG. 4 is a diagram illustrating an operation method of the server device 100 configuring command information according to various example embodiments.

Referring to FIG. 4 , when the server device 100 identifies that one or more orders are processed through the first external store management server 300 in operation 401 , the server device 100 may be configured to monitor one or more orders in operation 403 . One of the monitoring time of the processing status information of order determination. That is, the server device 100 may set a monitoring time for monitoring processing status information on an order processed through the external store management server 300 .

Additionally, in operation 405, the server device 100 may set the configuration instruction information to determine one or more conditions for one or more orders based on the processing status information. One or more conditions set by the server device 100 may be used to identify whether one or more orders satisfy one of the conditions used to determine that the first external store management server 300 corresponds to an error state. The server device 100 may determine an error state in the service of the first external store management server 300 based on whether the one or more orders satisfy one or more conditions and be configured to be related to the first external store management server 300 The command information of an order activation or cancellation activation in the store.

Therefore, the server device 100 can monitor the processing status information of orders processed through the external store management server 300 within a predetermined period and when one or more orders satisfy the predetermined condition for determining an error status based on the processing status information. , configure command information for centrally activating or deactivating orders processed through the external store management server 300 . For example, when an order processed through the external store management server 300 is identified as meeting a predetermined condition for determining an error state of the external store management server 300 through the operation of FIG. 4 , the server device 100 may determine that the external store management server 300 The server 300 has an error and is therefore managed by configuration command information to deactivate an order that activates a store corresponding to the external store management server 300.

For example, one or more conditions set by the server device 100 according to operation 405 may include canceling a number of the one or more orders processed by the first external store management server 300 according to operation 405 by the server device 100 . 403 The set monitoring time period is greater than or equal to a first condition of a predetermined number. That is, when the number of canceled orders among the orders processed through the first external store management server 300 is greater than or equal to the predetermined number during the monitoring time, the server device 100 may determine that the first external store management server 300 is in an error state. . In this example, the predetermined number corresponding to a criterion for determining that the first external store management server 300 is in an error state may be based on a predetermined brand included in the first external store management server 300, A value is determined by the average number of orders received by one or more brands in a brand group or alliance on the service every day. That is, an average number of orders per day on the service may be identified for a store corresponding to one or more brands of the same category managed by a first external store management server 300, and may be used to determine the first external order based on the identified value. The store management server 300 is in an error state for a predetermined number of times.

For example, the one or more conditions set by the server device 100 according to operation 405 may include a ratio of canceling processing of orders to processing of one or more orders through the first external store management server 300 according to the operation 405 of the server device 100 . In operation 403, the monitoring time period set is greater than or equal to a second condition of a predetermined ratio. That is, when the ratio of canceled orders to orders processed through the first external store management server 300 is greater than or equal to the predetermined ratio, the server device 100 may determine that the first external store management server 300 is in an error state.

For example, one or more conditions set by the server device 100 in accordance with operation 405 may include identifying on the service a store corresponding to one or more orders processed through the first external store management server 300 as corresponding to a canceled processing order. A third condition is that the number of stores is greater than or equal to a predetermined number during the monitoring time set by the server device 100 according to operation 403. That is, when the number of stores corresponding to canceled processing orders among the stores corresponding to orders processed through the first external store management server 300 is greater than or equal to the predetermined number during the monitoring time, the server device 100 may determine that the first external store The management server 300 is in an error state. In this example, the predetermined number corresponding to a criterion for determining that the first external store management server 300 is in an error state may correspond to a predetermined brand based on and included in the first external store management server 300 A value is determined by the number of stores on a service related to one or more brands in a brand group or alliance. That is, how many stores corresponding to one or more brands of the same category managed by one first external store management server 300 are registered in the service may be identified, and the determination based on the identified value may be used to determine the first external store management The server 300 is in an error state for a predetermined number of times.

For example, the server device 100 may determine an error state of the first external store management server 300 only when one or more orders processed through the first external store management server 300 satisfy all one or more conditions.

For example, when determining an error state of the first external store management server 300, the server device 100 may configure the instruction information of operation 305 to include deactivating the service corresponding to the first external store within a first period of time. The first command information of an order in a store on the management server 300.

For example, when the server device 100 determines an error status of the first external store management server 300 and then obtains information indicating that the error status has been resolved, the server device 100 may configure the instruction information of operation 305 to include instructions for obtaining based on The message restarts the second command message corresponding to the order of the store of the first external store management server 300 on the service.

For example, when the server device 100 obtains an error status indicating that the first external store management server 300 is not resolved until the end of the first period during which an order for a store corresponding to the first external store management server 300 is deactivated on the service When receiving the information, the server device 100 may configure the instruction information of operation 305 to include deactivating the store corresponding to the first external store management server 300 on the service in a second period after the first period based on obtaining the information. The third instruction information of the order.

For example, even if the server device 100 responds to an error status during which an order for a store corresponding to the first external store management server 300 that was deactivated on the service has been resolved after a first period of time, the server device 100 may identify the first external store management server 300 . An order for the store on the server 300 is initiated on the service, but one or more other orders processed through the first external store management server 300 after the first period may satisfy all one or more conditions for determining an error status. The error status is determined again for the first external store management server 300. In this case, the server device 100 may configure the instruction information of operation 305 to include fourth instruction information for deactivating an order on the service corresponding to the store corresponding to the first external store management server 300 within a third period of time. . In this example, in view of the repeated error status of the first external store management server 300, the third period in which the order is set to be withdrawn based on the fourth instruction information may be set to be greater than the first period previously set based on the first instruction information. time period.

As described above, the server device 100 configuring the instruction information according to FIGS. 3 and 4 may identify one or more conditions related to an error status of one or more orders processed through a predetermined external store management server 300, An error status of the scheduled external store management server 300 is determined, and order activation or deactivation of a store corresponding to the scheduled external store management server 300 is instructed. In this example, management information may be provided to allow a manager to easily manage the above-described operations of the server device 100, as described with reference to FIG. 5 .

FIG. 5 is a diagram illustrating management information associated with order activation or deactivation corresponding to a store of an external store management server 300.

The management information may include information about a predetermined brand, brand group, or alliance corresponding to the external store management server 300 and information about being configured to correspond to the external store management server 300 based on one or more processes through the external store management server 300 Multiple orders are processed to determine processing status information from one of the store order observers, as indicated by element symbol 501 . In addition, the management information may include monitoring time regarding one or more conditions for determining that the external store management server 300 is in an error state and one or more conditions for determining one or more orders based on the processing status information. information, as indicated by element symbol 503. In addition, as indicated by element 505, command information for order activation or deactivation configured based on a determination regarding an error status of the external store management server 300 and related additional management information may be included in FIG. 5 In management information.

For example, in FIG. 5 , regarding the external store management server 300 corresponding to a brand A, when an order cancellation rate of 100% is satisfied for at least 20 orders within 5 minutes and for 10 or more stores, When an order cancellation rate of 100% is a condition, the external store management server 300 corresponding to brand A may be determined to be in an error state, so that one of the stores associated with the external store management server 300 corresponding to brand A Orders can be deactivated on the service within 5 minutes.

At the same time, in conjunction with determining that the external store management server 300 is in an error state according to FIG. 3 and FIG. 4 , the server device 100 may include an external server state manager that continuously checks an error state of the external store management server 300 to ensure that it is valid. Manage the external store management server 300. When an external server status manager is provided, when it is determined that the external store management server 300 is in an error state according to FIGS. 3 and 4 , the server device 100 may allow the external server status manager to continuously display information about the external store management server. 300 is in an error status and configures command information for activating or deactivating an order for a store associated with the external store management server 300 based on the information displayed by the external server status manager.

Obviously, several pieces of information transmitted or received when the server device 100 executes the operation method for configuring information according to FIG. 3 and FIG. 4 can be transmitted and received in various forms through their combination.

Referring to Figures 3 and 4, the store management server of the service can transmit and receive order-related information by interacting with the external store management server 300 of an external operator that has built a store management server, and can be implemented using A system for managing and/or transmitting and receiving information about the external store management server 300 and its services is shown in the block diagrams of Figures 6-8. It should be understood that various information management of the external store management server 300 and services shown in the block diagrams of FIGS. 6 to 8 can be performed in more detail based on the operation of the server device 100 described above with reference to FIGS. 3 and 4 and/or transmit and receive operations.

Figure 6 is a block diagram illustrating a store management server and an external store management server transmitting and receiving information in a service.

When an order is obtained in a service, in a store management server of the service, an order obtained in a service domain corresponding to the service may be sent to an order management domain (eg, store_order), as indicated by element symbol 601 indicated. Thereafter, from the order management domain in the serving store management server to the external store management server 300, information about the order may be configured and transferred in a form of information suitable for each external store management server 300, such as by the element symbol 603 instructions. In this example, each external store management server 300 may correspond to an external store management server 300 of an external operator including a predetermined brand, brand group, or alliance that has built its own store management server.

When information about each order is transmitted from the order management domain to the external store management server 300, processing status information for each order may be configured, as indicated by element 605. The processing status information may correspond to a Kafka-type message configured on a distributed data platform in which data items contained in each message are published, signed, stored and processed in real time.

In order to determine the order processing status corresponding to each external store management server 300, a store order observer set for each external store management server 300 may be prepared in the store management server of the service. Each store order observer may identify whether an order processed through each external store management server 300 satisfies an observer policy for determining an error status of each external store management server 300, as indicated by element 607. Each store order observer is operable to indicate activation or deactivation of an order on the service corresponding to one of the stores of each external store management server 300 via information associated with the error status determined for each external store management server 300 Or transmit the relevant information to one of the service managers, as indicated by element symbol 609. Based on this, orders corresponding to stores of each external store management server 300 can be activated or deactivated on the service, or the manager of the service can provide feedback about the error status of each external store management server 300 .

FIG. 7 is another block diagram illustrating a store management server and an external store management server transmitting and receiving information in a service.

Referring to Figure 7, each order management domain (eg, store_order) operating in a store management server of a service aggregates orders obtained in the service regardless of corresponding to a predetermined brand, brand group or alliance of a store, such as Indicated by element symbol 701. Thereafter, the orders may be classified based on the predetermined brand, brand group, or alliance corresponding to the respective external store management server 300, and each of the orders may be transmitted from the order management domain to each external store management server 300, such as by Indicated by element symbol 703.

In this example, as indicated by element 705, the respective external store management servers 300 may be configured with respect to processing corresponding to one external store management server 300 based on orders processed through the respective external store management servers 300. Processing status information for one or more orders. In addition, processing one or more orders through each external store management server 300 may be used to determine whether each store order observer set for each external store management server 300 satisfies an error for determining each external store management server 300 Various conditions of the state are indicated by element symbol 707.

Figure 8 is another block diagram illustrating a store management server and an external store management server transmitting and receiving information in a service.

Specifically, referring to Figure 8, 1) information about an order obtained in a service can be transmitted to an external store including an external operator of a predetermined brand, brand group or alliance that has itself built a store management server Management server 300, as indicated by element symbol 801, 2) An order cancellation request corresponding to the order may be transmitted from the serving store management server to the external store management server 300, as indicated by element symbol 803, 3) An order acceptance confirmation corresponding to the order may be transmitted from the external store management server 300 to the service's store management server, as indicated by element 805, or 4) an order cancellation confirmation corresponding to the order cancellation request may be transmitted from the external store The management server 300 transmits to the service's store management server, as indicated by element 807. As shown in the block diagram of FIG. 8, when information is transmitted or received between an order management domain (eg, store_order) and the external store management server 300, each destination corresponding to which each order is to be sent can be identified. The external store management server 300 may identify an endpoint domain that additionally contains information for configuring information for each order in a form of information appropriate for each external store management server 300 .

As indicated by element 801, information about orders obtained in the service may be transmitted to the external store management server 300 through the order management field and the endpoint field. In this example, a store order observer may identify whether a confirmation response message corresponding to the transmitted message regarding the order is received from the external store management server 300 . The store order observer may 1) determine that the order was processed normally when the confirmation response message is properly received or 2) determine that the order was not processed properly when the confirmation response message is improperly received and identify the order as used to determine the external store management server 300 One of the error statuses cancels processing of the order.

As indicated by element 803, an order cancellation request corresponding to an order obtained in the service may be transmitted to the external store management server 300 through the order management field and the endpoint field. In this example, the store order observer identifies one of the order cancellation reasons for the order cancellation request. If the order cancellation reason for the order cancellation request is a delayed acceptance, the order may be identified as a canceled processing order for determining the error status of the external store management server 300.

As indicated by element 805, order acceptance information corresponding to orders obtained in the service may be received and recognized by a service provider from the external store management server 300 through the endpoint field and the order management field. In this example, whether the order acceptance information is recognized in the service can be identified by the store order observer. If order acceptance information is identified in the Service, the order may be determined to be one that has been appropriately processed.

As indicated by element symbol 807, an order cancellation confirmation corresponding to the order cancellation request may be received and recognized by the service provider from the external store management server 300 through the endpoint field and the order management field. In this example, whether the order cancellation confirmation is recognized in the service can be identified by the store order observer. If an order cancellation confirmation is identified in the service, the order may be determined to be an order that was processed appropriately rather than an order based on an error status of the external store management server 300.

The example embodiments of the present invention disclosed in this specification and the drawings are only specific examples disclosed to easily explain the technical content of the present invention and further promote the overall understanding of the present invention, and are not intended to limit the scope of the present invention. That is, those skilled in the art will understand that other changes can be made based on the technical idea of the present invention. Additionally, the respective example embodiments described above may be implemented in combination with each other as needed. For example, all example embodiments of the invention may be implemented by a system assembly.

Furthermore, methods executed by the system according to the present invention or the like may be implemented in the form of program instructions, which may be executed by various computer devices and recorded on a computer-readable medium.

As described above, from a certain perspective, various example embodiments of the present invention may be implemented using computer-readable code in a computer-readable recording medium. A computer-readable recording medium is any data storage device that can store data that can be read by a computer system. Examples of computer readable recording media may include a read only memory (ROM), a random access memory (RAM), a compact disc read only memory (CD-ROM), a magnetic tape, a floppy disk, an optical data storage and a carrier wave (such as data transmission over the Internet). In addition, the computer-readable recording medium can be distributed through a network-connected computer system. Therefore, computer-readable codes are stored and executed in a distributed manner. Additionally, the functional routines, code, and code fragments used to implement various example embodiments of the invention can be readily interpreted by those skilled in the art of one application of the invention.

Furthermore, it should be understood that apparatuses and methods according to various example embodiments of the present invention are implemented in the form of hardware, software, or a combination of hardware and software. The software may be stored in a volatile or non-volatile storage device, such as a storage device (such as a ROM) or a memory (such as a RAM), a memory chip, a device or an integrated circuit or e.g. An optically or magnetically recordable storage medium or a machine (such as a computer) readable storage medium, such as a compact disc (CD), a digital versatile disc (DVD), a magnetic disk or a tape, whether a removable or removable How about rewriting functionality. It should be understood that methods according to various example embodiments of the invention may be implemented by a computer including a controller and a memory, a vehicle including such a memory or computer, or the like. A memory system may be an example of a machine-readable storage medium suitable for storing one or more programs or stored programs containing instructions for implementing example embodiments of the present invention.

Accordingly, the present invention encompasses a program containing code for implementing one of the apparatus or methods defined in the patent claims of this specification and a machine (a computer or the like) readable storage medium storing such a program. Additionally, such a program may be transmitted electronically through any medium, such as a communications signal transmitted over a wired or wireless connection, and the present invention appropriately covers equivalents thereof.

Although various example embodiments of the present invention have been described above, the example embodiments of the present invention disclosed in this specification and the drawings are only disclosed to easily explain the technical contents of the present invention and to further promote the overall understanding of the present invention. Specific examples are provided and are not intended to limit the scope of the invention. Furthermore, the above-described example embodiments of the present invention are merely examples, and it will be apparent to those skilled in the art that other modifications and example embodiments that are equivalent thereto may be made. Therefore, the true technical scope of the present invention should be defined by the following patent application scope.

100:Server device 200: User device 210: Input/output components 220:Transceiver 230:Storage 240:processor 300:External store management server device 301: Operation 303: Operation 305: Operation 401: Operation 403: Operation 405: Operation 407: Operation 501:Information 503:Information 505: Instruction information and related additional management information 601:Teleport 603: Configuration and transmission 605:Configuration 607:Identification 609: Instruction or transmission 701:Gather 703: Classification and delivery 705:Configuration 707:Judgment 801:Transmission 803:Teleport 805:Teleport 807:Teleport

1 is a diagram illustrating an information configuration system for implementing a method of operating an electronic device for configuring information, according to various example embodiments.

Figure 2 is a diagram illustrating the configuration of a server device and a user device according to various example embodiments.

FIG. 3 is a diagram illustrating an operating method of a server device 100 for configuring information according to various example embodiments.

FIG. 4 is a diagram illustrating an operation method of the server device 100 configuring command information according to various example embodiments.

FIG. 5 is a diagram illustrating management information associated with order activation or deactivation corresponding to a store of an external store management server 300.

Figure 6 is a block diagram illustrating a store management server and an external store management server transmitting and receiving information in a service.

FIG. 7 is another block diagram illustrating a store management server and an external store management server transmitting and receiving information in a service.

Figure 8 is another block diagram illustrating a store management server and an external store management server transmitting and receiving information in a service.

301: Operation

303: Operation

305: Operation

Claims (20)

A method for configuring information by an electronic device, the method includes: Among orders obtained through a service provided by the electronic device, identify a plurality of orders processed through an external store management server interlocked with the service; Determine processing status information regarding one or more orders of the plurality of orders processed through a first external store management server included in the external store management server; and Instruction information associated with order activation for a store corresponding to the first external store management server is configured on the service based on the processing status information. The method of claim 1, wherein the plurality of orders is identified based on determining that information about each order included in the plurality of orders is transmitted from a store management server of the service to the external store management server, and A remaining order other than the plurality of orders obtained through the service is processed through the store management server of the service. The method of claim 1, wherein the first external store management server corresponds to a store management server of a first brand group including one or more brands, and The one or more orders are obtained from one or more stores on the service corresponding to the one or more brands. The method of claim 1, wherein the processing status information includes first processing status information regarding a first order included in the one or more orders, and The first processing status information includes order identification information about the first order, store identification information about a first store corresponding to the first order, and brand identification information about a first brand corresponding to the first store. and one of the first information indicating that the first order is processed normally and the second information indicating that the first order is cancelled. The method of claim 4 further includes: transmit information about the first order to the first external store management server; and receiving a first confirmation response message corresponding to the information regarding the first order from the first external store management server, wherein the first information is configured to be included in the first processing status information based on receiving the first confirmation response information from the first external store management server. The method of claim 5, wherein the second information is configured to be included in the first processing status information based on not receiving the first confirmation response information from the first external store management server. The method of claim 5, further comprising: when receiving the first confirmation response information from the first external store management server, receiving from the first external store management server an indication that the first store is based on the first external store management server. The store management server accepts the order acceptance information of the first order, wherein the first information is configured to be included in the first processing status information based on identifying the order acceptance information in the service. The method of claim 7, further comprising: when the order acceptance information is not identified in the service within a predetermined period of time, transmitting to the first external store management server an acceptance delay attributed to the first order an order cancellation request, wherein the second information is configured to be included in the first processing status information based on transmitting the order cancellation request due to the acceptance delay. The method of claim 8, wherein the second information is included in the third information based on not receiving the first confirmation response information from the first external store management server or transmitting the order cancellation request due to the acceptance delay. When a processing status information is included, the first order is identified as a canceled processing order for determining an error status of the first external store management server. As in the method of request item 1, the configuration information of the instruction includes: Setting the one or more order determinations to configure one or more conditions of the instruction information based on the processing status information and a monitoring time for monitoring the processing status information; and The instruction information is configured based on whether the one or more orders satisfy the one or more conditions. The method of claim 10, wherein the one or more conditions include a first condition that a number of canceled processing orders in the one or more orders is greater than or equal to a predetermined number during the monitoring time period. The method of claim 11, wherein the predetermined number is based on an average of orders acquired on the service daily for one or more brands included in a first brand group corresponding to the first external store management server Determine by number. The method of claim 10, wherein the one or more conditions include a second condition that a ratio of a cancellation processing order and the one or more orders is greater than or equal to a predetermined ratio during the monitoring time period. The method of claim 10, wherein the one or more conditions include that one of the number of stores on the service corresponding to the one or more orders identified as corresponding to a canceled processing order is greater than or equal to A third condition of a predetermined number. The method of claim 14, wherein the predetermined number is based on a number of stores on the service associated with one or more brands included in a first brand group corresponding to the first external store management server determination. As in the method of claim 10, the configuration of the instruction information further includes: When the one or more orders satisfy all of the one or more conditions, determine an error status of the first external store management server; and When the error status is determined, the instruction information is configured to include first instruction information for canceling activation of an order corresponding to a store of the first external store management server on the service within a first period of time. As in the method of request item 16, the configuration information of the instruction includes: Obtain a third message containing information indicating that the error condition has been resolved; and The instruction information is configured on the service based on the third information to include second instruction information for initiating an order corresponding to a store of the first external store management server. As in the method of request item 16, the configuration of the instruction information further includes: Obtain fourth information including information indicating that the error condition was not resolved until the elapse of the first period; and Configuring the instruction information on the service within a second time period after the first time period based on the fourth information to include a third order for canceling activation of an order corresponding to a store of the first external store management server. command information. As in the method of request item 16, the configuration information of the instruction includes: identifying an order corresponding to a store on the first external store management server that was initiated on the service after the first period of time; and When one or more other orders are processed through the first external store management server after the first period of time and satisfy all of the one or more conditions and the error status of the first external store management server is determined again, in The instruction information is configured on the service during a third period of time to include fourth instruction information for deactivating an order corresponding to a store of the first external store management server, and The third period of time is set to be greater than the first period of time. An electronic device for configuring information, the electronic device includes: a processor; and one or more memories in which one or more instructions are stored, wherein when executed, the one or more instructions are configured to control the processor to perform: Among orders obtained through a service provided by the electronic device, identify a plurality of orders processed through an external store management server interlocked with the service; Determine processing status information regarding one or more orders of the plurality of orders processed through a first external store management server included in the external store management server; and Instruction information associated with order activation for a store corresponding to the first external store management server is configured on the service based on the processing status information.