TW202324236A - A method for providing item delivery information and apparatus for the same - Google Patents

Abstract

Provided is a method for providing delivery information of an item, and the method includes obtaining information on an order including information on an item and a delivery location from a terminal of customer, receiving delivery completion information on the item from a delivery person terminal, and transmitting time taken for delivery obtained based on the delivery completion information and a first message identified based on reference delivery time to the terminal of the customer.

Description

Method and device for providing item delivery information

The present invention relates to a method and equipment for providing item delivery information. The present invention relates to a method for increasing the possibility of writing a review about an item delivered to an orderer when the item has been delivered and at the same time notifying the orderer that the delivery is complete.

As the use of the Internet becomes more and more common, the e-commerce market is expanding. Since the transaction is conducted online in the e-commerce market, there is a delivery service to transport the traded goods. The delivery service is a service in which a delivery person delivers a customer's requested product to a requested delivery destination, and the delivery person can provide a delivery service based on information obtained through a delivery person terminal.

When the delivery is complete, the orderer reviews the ordered item and writes a review about the item. Specifically, when an orderer requests food delivery, it takes a certain amount of time for the orderer to eat all of the food, and after the enjoyment is complete, a review for one of the ordered food items may be written. However, the orderer may forget to write a review while eating, so it is difficult to obtain review information about the food ordered by the orderer.

In this regard, as one of the related art patent documents, there is Korean Patent Publication No. 10-2006-0109061 (October 19, 2006).

[Technical target]

The aspect to be solved by the present invention is to provide a method and apparatus for providing delivery information of an item. [Technical solution]

In order to solve the situation described above, a method of providing delivery information of an item by an electronic device is provided, and the method includes: obtaining information about an order from a terminal of a customer, including information about an item and a delivery location receiving delivery completion information on the item from a delivery personnel terminal; and transmitting to the terminal of the customer a first message identifying the time taken for delivery based on the reference delivery time and based on the delivery completion information machine.

Additionally, if the time taken for delivery is less than or equal to the reference delivery time, the first message may include information about the time taken for delivery.

In addition, if the time taken for delivery is greater than the reference delivery time, the time taken for delivery may be omitted in the first message.

In addition, according to an exemplary embodiment, the method may further include, in response to an input corresponding to the first message, providing the terminal of the customer with a first interface including moving to a review writing page a first page.

Furthermore, according to an example embodiment, the first page may be provided to the terminal of the customer after a predetermined amount of time has elapsed after receiving the delivery completion information on the item from the delivery person terminal, and the predetermined The amount of time may be determined based on menu information included in the information about the item.

Furthermore, according to an example embodiment, the method may further include identifying a number of images included in the review information about the item, wherein if the number of images is less than or equal to a predetermined value, the review writing page may further Contains a second interface for taking a picture of the item.

According to an exemplary embodiment, the review writing page may include one or more interfaces for entering review information about the item and review information about delivery of the item, wherein the review information about the item may include information about It is used to receive an input of one or more detailed interfaces to determine evaluation information of one or more detailed items, the input being a positive evaluation or a negative evaluation of one or more detailed items included in the item.

According to an example embodiment, the method may further include providing a review page in response to a first request by a user, wherein the review page may include a first field indicating review information input by the customer.

In addition, if the time taken for delivery of the item ordered by the customer is less than or equal to the reference delivery time, the first area may further include the time taken for delivery, and if the delivery of the item ordered by the customer If the time taken is greater than the reference delivery time, the time taken for delivery may be omitted in the first region.

Furthermore, according to an example embodiment, the time to delivery of the item may be calculated by adding the travel time determined based on a delivery location of the customer and a location of the establishment where the item is prepared to the preparation time of the item. Estimated time.

Additionally, according to an example embodiment, the method may further comprise, if a predetermined amount of time has elapsed since the time at which the delivery of the item was identified as complete, providing one of the means for receiving review information from a terminal of the customer. Enter one of the review writing pages.

Additionally, if the time taken to deliver is less than or equal to the reference delivery time, the first message may include information indicating a difference between the reference delivery time and the time taken to deliver.

Additionally, according to an example embodiment, the method may further include providing an item description page in response to a second request from a user, wherein the item description page may further display a selected one of a plurality of customers ordering the item The time taken for delivery of a representative customer, and wherein the representative customer may be selected based on the distance traveled between a location of the user and a location of the establishment where the item was prepared. [effect]

According to an electronic device of an exemplary embodiment, by notifying the orderer that the delivery is complete (further including information indicating the actual delivery time), the orderer's satisfaction can be maximized by being able to prove to the orderer that the time-limited delivery has been made.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

Hereinafter, an exemplary embodiment of the present invention will be described in detail with reference to the accompanying drawings.

In describing an exemplary embodiment, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is for the purpose of more clearly conveying the gist of the present invention by omitting unnecessary descriptions.

For the same reason, in the accompanying drawings, some elements are enlarged, omitted, or schematically illustrated. In addition, the size of each element does not entirely reflect an actual size. In the figures, the same or corresponding elements are assigned the same reference numerals.

The advantages and features of the present invention and a method for achieving the advantages and features will become apparent with reference to an exemplary embodiment described in detail below in conjunction with the accompanying drawings. However, the present invention is not limited to one exemplary embodiment disclosed below, but can be implemented in various forms, and only these exemplary embodiments allow the disclosure of the present invention to be complete and are provided to inform the present invention Those of ordinary skill in the art fully inform the scope of the present invention, and the present invention is only defined by the scope of the scope of the patent application for the invention. Like element numbers refer to like elements throughout.

At this point, it will be understood that blocks of the flowchart illustrations, and combinations of flowchart illustrations, can be implemented by computer program instructions. These computer program instructions may be embodied in a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment will generate The portion that performs the functions described in the flowchart block(s). These computer program instructions may also be stored in a computer usable or computer readable memory, which can direct a computer or other programmable data processing device to perform a function in a specific way, and thus stored in a computer usable or computer readable memory The instructions in memory can also produce an article of manufacture containing portions of instructions for performing the functions described in flowchart block(s). Computer program instructions can also be installed on a computer or other programmable data processing equipment, so that a series of operational operations are performed on the computer or other programmable data processing equipment to generate a computer execution program, so that it is used to execute a The instructions of a computer or other programmable data processing device may also provide operations for performing the functions described in flowchart block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for performing the specified logical function(s). It should also be noted that in some alternative implementations, the functions noted in the block may occur out of the order. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order depending on the corresponding functionality.

At this time, the term "~ part" used in this example embodiment separates a software or hardware component such as a field programmable gate array (FPGA) or an application specific integrated circuit (ASIC), and "~ part" Perform a specific role. However, "~component" is not limited to software or hardware. A "~component" can be configured to reside in an addressable storage medium or can be configured to act as one or more processors. Thus, as an example, "~component" denotes components, such as software components, object-oriented software components, hierarchical components, and task components, as well as handlers, functions, properties and procedures, subroutines, fragments of code, drivers, Firmware, microcode, circuitry, data, databases, data structures, tables, arrays, and variables. Functionality provided in components and "~parts" may be combined into a smaller number of components and "~parts" or further separated into additional components and "~parts". In addition, components and "~parts" can be implemented to impersonate one or more CPUs in a device or a secure multimedia card.

FIG. 1 illustrates an example of internal components of an electronic device according to an exemplary embodiment.

Referring to FIG. 1 , the internal components of an electronic device 100 are not limited to those shown. The electronic device 100 may include at least one of a processor 110 , a transceiver 120 and a memory 130 .

The processor 110 can process a series of steps for executing the method for managing item feed information according to various exemplary embodiments of the present invention. The processor 110 can control other components of the electronic device 100 . Meanwhile, in an exemplary embodiment, a product can be used as a term referring to a specific item, and the item can be sold to a user in a service related to the electronic device 100 .

In response to the request for the first product on the first page, the processor 110 may identify detailed information about the first product. A method for managing item delivery information of an electronic device related to an item sales service through processor 110 executing at least one program, the method comprising: obtaining order information for an item; and providing invoice information to One of the terminals corresponding to the manufacturer of the item. According to example embodiments, items may be moved from an item storage location associated with a vendor to a hub for item delivery based on invoice information, and the item storage location associated with the vendor may be considered for item delivery A travel time between the hubs is used to determine delivery deadlines for sending items from the item storage location associated with the vendor. The programs or computer-readable instructions executed by the processor 110 may be previously stored in the memory 130 or received from the outside through the transceiver 120 . The processor 110 can provide the first page to the display of the electronic device 100 .

The transceiver 120 can perform the function of transmitting information stored in the memory 130 of the electronic device 100 or processed by the processor 110 to another device, or receiving information from another device to the electronic device 100 .

The memory 130 is a configuration implemented in a predetermined storage space of the electronic device 100 and may include a database in which functions such as storing, searching, deleting, editing or adding data are freely performed. For example, memory 130 may include fields or components for handling functions such as storing, searching, deleting, editing or adding data. The memory 130 can store data related to the electronic device 100 executing the method for providing information. For example, the memory 130 can store instructions or data for one of the operations performed by the processor 110 . According to an exemplary embodiment, the memory 130 may include a database for storing information about objects and the like.

Meanwhile, the electronic device according to an exemplary embodiment may recognize order information of items received from a customer. The electronic device identifies order information for the item, and based on the order information for the item, identifies and matches a terminal of a delivery person who will deliver the item to the orderer's location. The electronic device can receive the delivery completion information of the item from the terminal corresponding to the delivery person, and after receiving the delivery completion information, can transmit a delivery completion message or delivery completion information to the orderer's terminal device.

At the same time, when the electronic device only transmits the delivery completion message or delivery completion information to the orderer's terminal device, it may only give the orderer the trouble and burden of identifying the information, and it is difficult for the orderer to know how fast the delivery is. Therefore, the electronic device according to an exemplary embodiment may further include information indicating the actual time taken for delivery in the delivery completion message or delivery completion information.

The electronic device according to an example embodiment may further include information indicating the actual time taken for delivery and inform the orderer of the fact that the delivery has been completed, and thus the electronic device may maximize the order by being able to prove to the orderer that a time-limited delivery has been made Satisfaction of the reader.

After receiving the delivery completion information, the electronic device according to an exemplary embodiment may further transmit a review writing page for receiving review information about an item from an orderer. The electronic device may transmit a message or notification for moving to a review writing page. For example, the corresponding message or notification may be transmitted after a predetermined time from the time the item is delivered to the orderer. The predetermined time may be determined, for example, based on information about the item and, for example, based on the time spent on the item by the orderer. The time spent by the orderer on the item may be determined based on, for example, the quantity of the item ordered by the orderer, the amount of the item, the category of the item, and the like.

Therefore, the electronic device according to the exemplary embodiment may execute obtaining information about an item and information about an order (including a delivery location) from the customer's terminal, receiving delivery completion information about the item from the delivery person's terminal, and sending A first message identifying the time taken for delivery based on the reference delivery time and based on the delivery completion information is transmitted to the client's terminal.

In addition, the item mentioned in the present invention may indicate a product or merchandise that the orderer wants to purchase, but may include food prepared and delivered to the orderer according to the orderer's order.

Meanwhile, in particular, when the orderer orders food and requests food delivery, it takes a certain amount of time to enjoy all the food after the food ordered by the orderer is delivered and usually writes about the ordered food only after the enjoyment is complete. one comment. However, the orderer may forget to write a review while eating, so it is difficult to receive review information on the ordered food. That is, in the case of food prepared and delivered according to the orderer's order, the orderer usually writes review information only after receiving the item and eating the food, and the orderer may forget to write review information during this period, and therefore the electronic device Difficulty obtaining review information.

Therefore, the electronic device according to the exemplary embodiment may transmit the notification message after a predetermined amount of time elapses after delivery is completed. When the subscriber clicks on the notification message, the electronic device can provide a comment writing page or a first interface for writing a comment to the subscriber's terminal, so that the comment information can be written immediately.

Here, the notification message may provide satisfactory information (eg, actual delivery completion time when express delivery is actually performed, etc.) to induce a positive review before the orderer writes review information. That is, when the orderer's delivery of an item arrives within or earlier than the estimated time of delivery, the electronic device may provide further information indicating how long the actual delivery took or that the item arrived compared to the expected time of delivery. How early is the information.

FIG. 2 illustrates delivery completion information provided by an electronic device to a terminal device of a subscriber according to an exemplary embodiment.

Specifically, FIG. 2 shows an example of a screen of a subscriber's terminal device according to an exemplary embodiment.

When the item ordered by the orderer arrives at the orderer's location, the electronic device according to example embodiments may transmit a first message 200a including delivery information indicating delivery completion to the orderer's terminal device. According to an exemplary embodiment, the first message 200a may include at least one of a plurality of predetermined phrases indicating delivery completion.

After the item ordered by the orderer arrives at the orderer's location (i.e., after the delivery is complete), when a predetermined amount of time has elapsed, the electronic device according to example embodiments may use a second The message 200b is transmitted to the subscriber's terminal device. According to an exemplary embodiment, the second message 200b may include at least one of a plurality of preset phrases for inducing writing of a review.

When the orderer clicks on the first message 200a or the second message 200b, the electronic device or the orderer's terminal device according to the exemplary embodiment can send the orderer's input corresponding to the first message 200a or the second message 200b The subscriber provides a first page 201 . The first page 201 may further include a first interface 201a for providing a review writing page to receive review information from subscribers, and a second interface not to receive review information from subscribers. According to an exemplary embodiment, the first page 201 may include at least one of a plurality of preset phrases indicating delivery completion.

The electronic device or the subscriber's terminal device according to an exemplary embodiment may provide the subscriber with a review writing page based on an input corresponding to the first interface 201a. A detailed description of one of the review writing pages will be described with reference to FIG. 4 .

FIG. 3 illustrates delivery completion information provided by an electronic device to a terminal device of a subscriber according to an exemplary embodiment.

Specifically, FIG. 3 shows an example of a screen of a subscriber's terminal device according to an exemplary embodiment. Referring to FIG. 3 , when an item ordered by an orderer arrives at the orderer's location, the electronic device according to an example embodiment may transmit a first message 300 including delivery information indicating delivery completion to the orderer's terminal device. According to an exemplary embodiment, the first message 300 may include at least one of a plurality of predetermined phrases indicating delivery completion. When delivery is complete and a predetermined amount of time has elapsed, the electronic device according to example embodiments may transmit a second message 301 for writing a review to the orderer's terminal device. According to an exemplary embodiment, the second message 301 may include at least one of a plurality of preset phrases for inducing writing of a review. Each of the first message 300 and the second message 301 shown in FIG. 3 may represent the first message 200 a and the second message 200 b shown in FIG. 2 .

When the orderer clicks on the first message 300 or the second message 301, the electronic device or the orderer's terminal device according to the exemplary embodiment can send the orderer's input corresponding to the first message 300 or the second message 301 The subscriber provides a first page 302 . The first page 302 may display, for example, the first page 201 described with reference to FIG. 2 .

Meanwhile, the electronic device according to an example embodiment may recognize an estimated time of delivery or a reference delivery time calculated by the electronic device when the orderer places an order for one of the items. Estimated time of delivery may mean, for example, based on the location information of the orderer and the location information of the manufacturer of the item, the estimated time required from the start of preparation of the item to completion of delivery to the location of the orderer. The estimated time of delivery may indicate, for example, a time value or a range of time values calculated by the electronic device according to example embodiments based on location information of an orderer and location information of a manufacturer of the item. For example, the estimated time of delivery may correspond to a value of "20 minutes", but may indicate a range of values corresponding to "20 minutes to 30 minutes". The reference delivery time may represent a fixed time value set by a system or set by a user or an administrator, for example, as a recommended time from the time the item is ordered to the time when the delivery is completed. For example, the reference delivery time may be 30 minutes.

In an electronic device according to an exemplary embodiment, if the delivery of the item ordered by the orderer is within (or within the range of) the estimated delivery time (or reference delivery time) calculated from the time of the order ) is complete, the orderer may be presented with information 300a about the time taken for delivery indicating the actual delivery time. Also, for example, in the electronic device according to the exemplary embodiment, if the delivery of the item ordered by the orderer is within the estimated time of delivery (or reference delivery time) calculated at the time of ordering (or within the estimated time of delivery ) completed, the orderer may be presented with an indication of the time between the actual delivery time and the calculated estimated time of delivery (or reference delivery time) (or the latest time within the range of the estimated time of delivery) The difference information 300b of the difference. The time taken for delivery may mean, for example, the time taken from the time the orderer requests the order to the time the delivery person's terminal device notifies that the delivery is complete.

For example, according to an exemplary embodiment, the first message 300 or the second message 301 may further include information 300a on the time taken for delivery indicating the actual delivery time. According to an example embodiment, the information 300a about the time taken for delivery may be inserted, for example, into at least one of the plurality of preset phrases included in the first message 300 or the second message 301 .

For example, if the default phrase to be displayed in the first message 300 or the second message 301 is "delivery complete. Please enjoy your delicious food!", the electronic device according to an exemplary embodiment may further include a delivery fee "18 minutes" of the time, and generate the first message 300 or the second message 301 indicating "delivery will be completed within 18 minutes. Please enjoy your food!", and the generated message can be transmitted to the orderer's terminal machine equipment.

In addition, for example, if the default phrase to be displayed in the first message 300 or the second message 301 is "delivery complete. Please enjoy your food!" A difference of "3 minutes" between the time the actual delivery was performed and the calculated estimated time of delivery (or reference delivery time) (or the latest time within the range of the estimated time of delivery) and yields an indication of " The delivery is completed 3 minutes earlier. Please enjoy your delicious food!" The first message 300 or the second message 301, and the generated message can be transmitted to the terminal device of the orderer.

Meanwhile, in the electronic device according to the exemplary embodiment, when the delivery is completed beyond the reference delivery time or the estimated time of delivery to the location of the orderer of the item, the electronic device according to the exemplary embodiment may send a message in the first message 300 or The information 300a about the time taken for delivery or the difference information 300b is omitted from the second message 301 .

In addition, the electronic device according to an example embodiment may further include in the first page 302 information 300a or difference information 300b about the time taken for delivery, as shown with element symbol 302a. In addition, in the electronic device according to an exemplary embodiment, when the delivery is completed beyond the reference delivery time or the estimated time of delivery to the location of the orderer of the item, the electronic device according to the exemplary embodiment may display in the first page 302 Information 300a or variance information 300b about the time taken for delivery is omitted. According to an exemplary embodiment, the first page 302 may further include a first interface 302b for providing a review writing page for receiving review information from a subscriber. The first interface 302b may indicate, for example, the first interface 201a shown in FIG. 2 . The electronic device according to an example embodiment may highlight the information 300a or the difference information 300b of the first page 302 regarding the time taken for delivery.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

4 illustrates a review writing page provided by an electronic device to a subscriber's terminal device and a review page provided to a user's terminal device according to an exemplary embodiment.

Specifically, referring to FIG. 4 , element numeral 400 of FIG. 4 indicates a review writing page 400 provided by an electronic device according to an exemplary embodiment to a subscriber's terminal device, and element numeral 401 in FIG. 4 indicates Provide to a review page 401 of a user terminal device.

According to an example embodiment, when a predetermined amount of time elapses after an orderer places an order for an item and the delivery of the ordered item is completed, the electronic device according to an example embodiment may provide a user interface for an item according to an example embodiment. One of the first interfaces of the review writing page 400 is written using the subscriber's terminal device. The electronic device according to the exemplary embodiment may transmit the review writing page 400 to the terminal device of the orderer in response to the orderer's input on the first interface.

According to an example embodiment, the review writing page 400 may include a first area 401 for writing a review of the ordered item, and a second area 402 for writing a review of the delivery of the ordered item.

According to an exemplary embodiment, the first area 401 may include one or more interfaces for inputting evaluation information about an ordered item. For example, the first region may include one or more detail interfaces for receiving an input for one or more detail items (e.g., Detailed menu) each one of a positive evaluation or a negative evaluation. According to an example embodiment, the rating information about an item may include rating information about one or more detailed items determined by one or more detailed interfaces for receiving an input for inclusion in the ordered item ( For example, a positive rating or a negative rating for each of one or more detailed items (eg, a detailed menu) in an order or a set of orders).

For example, the first area 401 may include a comprehensive review interface (e.g., a one-star selection interface, etc.) for recording a comprehensive review of an item ordered by the orderer, for receiving one of the ordered items in text form An interface for comprehensive reviews and an interface for uploading an image of the ordered item. Also, for example, the first area 401 may include items for inputting detailed items included in the items ordered by the orderer (for example, referring to FIG. 4, as a detailed menu, "beef sandwich", "coffee", etc.). A detailed interface for either a positive review or a negative review. Also, the first area 401 may further include an interface for querying detailed items among the items ordered by the orderer.

According to an exemplary embodiment, the second area 402 may include one or more interfaces for inputting evaluation information about the delivery of an item. For example, review information about delivery of an item may include a positive review or a negative review of the delivery person who delivered the item.

The electronic device according to the exemplary embodiment may upload the review information written by the orderer to the memory 130 or the database in the electronic device in response to an input of the review writing registration interface displayed on the review writing page 400 . The electronic device according to the exemplary embodiment may store or manage review information written by a plurality of subscribers in the database or memory 130 .

At the same time, the electronic device according to the exemplary embodiment may transmit the review page 403 providing review information written by a plurality of subscribers stored in the memory 130 or the database to the user terminal device. Specifically, in response to an input for querying a user's review information, the electronic device may transmit the review page 403 according to the exemplary embodiment to the corresponding user's terminal device.

According to an example embodiment, the reviews page 403 provides reviews uploaded by each of the plurality of subscribers. For example, according to an exemplary embodiment, the review page 403 may include a review area displaying review information written by each orderer for each orderer's order.

According to an example embodiment, the review page 403 includes information about each of the plurality of subscribers, an image 403b uploaded by each subscriber (if there is an image uploaded by each subscriber), and a text written by each subscriber Review information 403C and information 403d indicating detailed items (eg, menu, etc.) ordered by each orderer. According to an exemplary embodiment, the review page 403 may further include information (interface, etc.) of evaluations of reviews of each subscriber.

According to an example embodiment, the review page 403 may further include a delivery time 403a taken until the delivery of each orderer's item is completed. Here, the electronic device according to the exemplary embodiment may recognize the time taken for delivery, which is the time taken until the delivery of the item of each orderer is completed. When identifying the time taken for delivery such that the delivery is completed within a predetermined amount of time (e.g., information about the time taken for delivery calculated according to an example embodiment), the electronic device according to an example embodiment may post a review page Further included in 403 is identified information or differential information regarding the time taken for delivery (as depicted in delivery time 403a ) according to an example embodiment. At the same time, when it is identified that the time taken for delivery is such that the delivery exceeds a predetermined amount of time (eg, the calculated time taken for delivery according to an example embodiment) to complete (i.e., if the delivery takes longer to complete than the precomputed time it took for delivery Time or more time with reference to the delivery time), the electronic device according to the example embodiment can omit the information or difference information about the identified time spent on the delivery according to the example embodiment (such as using the component symbol 404).

Meanwhile, the electronic device according to the exemplary embodiment may recognize the number of images 403b included in the review information about the item, and may further include a method for inducing a user to send a message through the orderer's terminal based on the recognized number of images 403b. The image is attached to an indicator of the review writing page 400, or an interface for uploading an image. For example, the review writing page 400 may further include a second interface for taking a picture of the item when the number of recognized images 403b is less than or equal to a predetermined value.

The electronic device according to an example embodiment may further include information indicating the actual time taken for delivery and inform the orderer of the fact that the delivery has been completed, and thus the electronic device may maximize the order by being able to prove to the orderer that a time-limited delivery has been made Satisfaction of the reader.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

FIG. 5 illustrates an example of an operation of an electronic device according to an exemplary embodiment.

Specifically, FIG. 5 illustrates an example of a method of providing item delivery information performed in an electronic device according to an exemplary embodiment, and some or all of the operations shown in FIG. 5 may be processed by the electronic device The device 110 executes.

Referring to FIG. 5 , an electronic device according to an example embodiment may identify order information of an orderer and a delivery location of the orderer in operation 500 . Order information for the orderer and delivery location information indicating the orderer's delivery location may be received, for example, from one of the orderer's terminal devices.

Referring to FIG. 5 , an electronic device according to an example embodiment may calculate an estimated time of delivery based on an orderer's delivery location. According to an exemplary embodiment, the time taken for delivery may mean the time taken for delivery described with reference to FIGS. 2 to 3 . Electronic devices according to example embodiments may be based on an order location of an orderer (e.g., a location of an orderer's terminal, etc.), information about an item ordered by an orderer (e.g., Time information, etc.) and order information (for example, a list of detailed items ordered, information about detailed items, etc.) to calculate and determine the time it takes for delivery.

Referring to FIG. 5 , in operation 502 , the electronic device according to an exemplary embodiment may match a delivery personnel terminal and start to perform delivery. An electronic device according to an example embodiment may identify a location of a delivery person's terminal within a certain range from a location of a supplier of an item, and may select a terminal among the delivery person's identified terminals. An electronic device according to an exemplary embodiment may transmit location information of a terminal of a selected delivery person to a terminal of an orderer.

Referring to FIG. 5 , the electronic device according to an exemplary embodiment may identify whether the time taken for delivery is equal to or less than the estimated time of delivery in operation 503 . When the time taken for the identified delivery exceeds the estimated time of delivery (or the reference delivery time), the electronic device according to an example embodiment may send a first message in which information about the time taken for delivery is omitted in operation 504 Transmission to the subscriber's terminal device. When it is identified that the time taken for delivery is equal to or less than the estimated time for delivery, the electronic device according to an example embodiment may transmit a first message including information about the time taken for delivery to the orderer in operation 505. terminal equipment.

The electronic device according to an example embodiment may further include information indicating the actual time taken for delivery and inform the orderer of the fact that the delivery has been completed, and thus the electronic device may maximize the order by being able to prove to the orderer that a time-limited delivery has been made Satisfaction of the reader.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

FIG. 6 illustrates an example of an operation of an electronic device according to an exemplary embodiment.

Specifically, FIG. 6 illustrates an example of an operation including a method of providing a review page for receiving review information input from a subscriber by an electronic device according to an exemplary embodiment.

In particular, an electronic device according to example embodiments may perform some or all of operations 600 to 606 of FIG. 6 . Referring to FIG. 6, operations 600, 601, 602, 603, 603a, and 603b may refer to operations 500, 501, 502, 503, 504, and 505 of FIG. 5, respectively.

Meanwhile, the electronic device according to the exemplary embodiment may transmit the first message in which the information on the time taken for delivery is omitted to the terminal device of the orderer in operation 603b, and then may transmit the first message from the orderer's terminal device in operation 604b. The terminal device receives a first input related to writing a comment. In response to a first input related to writing a review, the electronic device according to the exemplary embodiment may provide a review page for receiving review information from a subscriber's terminal in operation 605 (or according to the exemplary embodiment A first page for writing a review (for example, the first page 201 in FIG. 2, the first page 302 in FIG. 3, etc.)). Similarly, the electronic device according to an example embodiment may receive information about writing a review from the orderer's terminal device in operation 604a after transmitting the first message including information about the time taken for delivery in operation 603a. a second input. In response to a second input related to writing a review, the electronic device according to an exemplary embodiment may provide a review writing page for receiving review information from a subscriber's terminal in operation 605 (or according to an exemplary implementation For example, a first page for writing a review (eg, the first page 201 in FIG. 2 , the first page 302 in FIG. 3 , etc.)).

Meanwhile, when the orderer requests food delivery, the orderer takes a certain amount of time to enjoy all the food, and after the enjoyment is finished, can write a review for one of the ordered food. However, the orderer may forget to write a review while eating, so it is difficult to obtain review information about the food ordered by the orderer.

Therefore, the electronic device according to an exemplary embodiment may transmit the first message to the orderer's terminal after a predetermined amount of time (eg, item consumption time) elapses from the time when the delivery of the item is completed (603a, 603b) . That is, the electronic device according to the exemplary embodiment may transmit the first message according to the exemplary embodiment to the terminal of the orderer after the item consumption time elapses since the terminal of the delivery person recognizes that the delivery is completed (603a, 603b) .

Here, according to an example embodiment, the item consumption time may be determined based on, for example, information about the items ordered by the orderer. For example, the item consumption time can be determined based on the number of detailed items (eg, food menu) among the items ordered by the orderer and information on each detailed item (eg, type of menu, amount of menu, etc.). For example, when the number of detailed items in the items ordered by the orderer is large, or when food that takes a long time to consume (for example, food with a high flour content) among the detailed items is included, the long time may be Determine item consumption time.

The electronic device according to an exemplary embodiment may search for an item elapsed time having a high probability that an orderer of each detailed item (food menu) sold by the orderer writes a review. For example, regarding the detailed item A sold by the orderer, if the electronic device does not have review information about the orderer corresponding to the detailed item A, or the quantity is less than a certain amount, arbitrarily select to search for the detailed item A within a certain time range After the item consumption time, the first message according to the exemplary embodiment may be transmitted after a selected time has elapsed. In this way, orderer's comment information on item A can be collected. When the orderer's comment information is greater than or equal to a specific number, the electronic device according to the exemplary embodiment can identify a time with the highest probability of writing the orderer's comment information within a specific time range, and first determine the time Time spent on items.

The item consumption time of a specific item (or a detailed item) can be flexibly changed based on additionally collected review information of orderers. For example, if an additional orderer writes review information after a preset item consumption time, the item consumption time of the corresponding item may be extended in consideration of the time spent until another review information is written. For example, if an additional orderer writes review information before the preset item consumption time, the item consumption time of the corresponding item is shortened in consideration of the time spent until the additionally written review information.

The electronic device according to the exemplary embodiment may receive review information written by the orderer from the orderer's terminal device in operation 606 . The electronic device can store the received review information and can add it to the review information about the item ordered by the orderer. According to an example embodiment, a review writing page may indicate, for example, review writing page 400 of FIG. 4 , and a review page including review information about an item may indicate, for example, review page 403 of FIG. 4 .

Meanwhile, when the time taken for the delivery of the corresponding item is less than the estimated time of delivery (or the delivery is completed within the estimated time of delivery), the electronic device according to the exemplary embodiment may include in the comment information to be stored Information about the time taken for delivery indicating the time taken for delivery. For example, if the delivery of the corresponding item takes less than the estimated delivery time (or the delivery is completed within the estimated delivery time), the review information written by the orderer can be stored and displayed in the review to be provided to other users In the page, and at this time, in the review information on the review page, the time when the delivery to the orderer is completed (the time taken for delivery, etc.) can be displayed on the corresponding item.

However, in the electronic device according to the exemplary embodiment, when the delivery of the corresponding item takes longer than the estimated time of delivery (or the delivery is completed beyond the estimated time of delivery), the comment information to be saved may be Information about the time taken for delivery indicating the time taken for delivery is omitted. For example, when the delivery of the corresponding item takes longer than the estimated delivery time (or the delivery is completed beyond the estimated delivery time), the review information written by the orderer can be stored and displayed on the website to be provided to other users. In the review page, and at this time, in the review information in the review page, the time when the item is delivered to the orderer (time taken for delivery, etc.) may not be displayed on the corresponding item or may be omitted from the corresponding item.

The electronic device according to an example embodiment may further include information indicating the actual time taken for delivery and inform the orderer of the fact that the delivery has been completed, and thus the electronic device may maximize the order by being able to prove to the orderer that a time-limited delivery has been made Satisfaction of the reader.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

FIG. 7 illustrates an example of an operation of an electronic device according to an exemplary embodiment.

Some or all of the operations shown in FIG. 7 may be performed by an electronic device according to an example embodiment.

Referring to FIG. 7 , an electronic device according to an exemplary embodiment may recognize a request for a review page from a user's terminal in operation 700 .

Referring to FIG. 7 , an electronic device according to an exemplary embodiment may identify review information of a first orderer and a time taken for delivery in operation 701 .

Referring to FIG. 7 , the electronic device according to an example embodiment may identify whether the time taken for delivery is equal to or less than the estimated time of delivery of the first orderer in operation 702 . If the time taken for delivery is equal to or less than the estimated time for delivery of the first orderer, the electronic device according to an example embodiment may transmit the information including the review information of the first orderer and the time taken for delivery in operation 704. A comment page. However, when the time taken for delivery is greater than the estimated time of delivery of the first orderer, the electronic device according to example embodiments may transmit a review page including review information of the first orderer in operation 703 .

The electronic device according to an example embodiment may further include information indicating the actual time taken for delivery and inform the orderer of the fact that the delivery has been completed, and thus the electronic device may maximize the order by being able to prove to the orderer that a time-limited delivery has been made Satisfaction of the reader.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

FIG. 8 illustrates a result of an electronic device transmitting information indicating completion of delivery of an item to a terminal device of an orderer according to an exemplary embodiment.

Referring to FIG. 8 , according to an exemplary embodiment, when an item ordered by an orderer arrives at a location of the orderer, the electronic device may transmit to the orderer a first message 800 including delivery information indicating completion of the delivery. terminal equipment. The first message may refer to, for example, the first message 200a or the second message 200b of FIG. 2 , or the first message 300 or the second message 301 of FIG. 3 .

An electronic device according to an example embodiment may provide a second page 801 including an image 802 indicating that delivery of the item is complete in response to the orderer's input signal to the first message 800 . According to an exemplary embodiment, the second page may include an image 802 indicating delivery completion of the item acquired and received by the delivery person's terminal device. According to an exemplary embodiment, the image 802 may be stored in the storage device according to the exemplary embodiment during the image storage period, and the second page 801 may further display information 803 indicating the image storage period according to the exemplary embodiment.

The storage period according to an example embodiment may be determined based on, for example, information about items ordered by the orderer, detailed items included in the items (eg, various menus of prepared food, etc.), order information, and the like.

FIG. 9 illustrates an example of an operation of an electronic device according to an exemplary embodiment.

Referring to FIG. 9 , an electronic device according to example embodiments may perform at least one of operations 900 to 902 .

Referring to FIG. 9 , an electronic device according to an exemplary embodiment may obtain information about an order, including information about an item and a delivery location, from a terminal of a customer in operation 900 .

Referring to FIG. 9 , an electronic device according to an exemplary embodiment may receive delivery completion information from a delivery personnel terminal in operation 901 . According to an example embodiment, the estimated time of delivery of an item may be calculated by adding a travel time determined based on a location of a delivery location of a customer and a location of an establishment preparing the item to the item preparation time.

Referring to FIG. 9 , the electronic device according to an exemplary embodiment may transmit a first message identifying a time taken for delivery based on a reference delivery time and based on delivery completion information to a terminal of a customer in operation 902 . Here, when the time taken for delivery according to the exemplary embodiment is less than or equal to the reference delivery time, the first message may include information about the time taken for delivery. Additionally, in an exemplary embodiment, when the time taken for delivery is greater than the reference delivery time, the time taken for delivery may be omitted in the first message. Furthermore, when the time taken for delivery according to the exemplary embodiment is less than or equal to the reference delivery time, the first message may include information indicating a difference between the reference delivery time and the time taken for delivery.

In addition, the electronic device according to the exemplary embodiment may provide the terminal of the customer with a first page including a first interface for moving to a review writing page in response to the orderer's input of the first message. The first page according to an example embodiment may be provided to the customer's terminal after a predetermined amount of time has elapsed after receiving delivery completion information regarding the item from the delivery person's terminal, wherein the predetermined amount of time may be based on the It is determined by the menu information in the information.

Meanwhile, the electronic device according to an exemplary embodiment may recognize the number of images included in review information about an item. Here, when the number of images according to the exemplary embodiment is less than or equal to a predetermined value, the review writing page may further include a second interface for taking a picture of the item. In addition, the review writing page may include one or more interfaces for entering review information about the item and about delivery of the item, wherein the review information about the item may include information about one or more The detailed interface determines evaluation information of one or more detailed items, and the input is a positive evaluation or a negative evaluation for one or more detailed items included in the item.

An electronic device according to an exemplary embodiment may provide a review page in response to a first request of a user, and the review page may include a first area indicating review information input by a customer. Here, when the time taken for delivery of the item ordered by the customer is less than or equal to the reference delivery time, the first area according to the exemplary embodiment may further include the time taken for delivery, and when the delivery time of the item ordered by the customer When the elapsed time is greater than the reference delivery time, the elapsed time for delivery may be omitted in the first region.

In addition, when a predetermined amount of time elapses from the time of identifying the delivery of the item, the electronic device according to an exemplary embodiment may provide a review writing page for receiving review information from a terminal of a customer.

In addition, the electronic device according to the exemplary embodiment may provide an item description page in response to the user's second request. Here, the item description page may further display the delivery time of a representative customer selected from among a plurality of customers who ordered the item, and the representative customer may be based on the location of the user and the location of the business premises where the item is prepared Choose the travel distance between them.

The electronic device according to an example embodiment may further include information indicating the actual time taken for delivery and inform the orderer of the fact that the delivery has been completed, and thus the electronic device may maximize the order by being able to prove to the orderer that a time-limited delivery has been made Satisfaction of the reader.

The electronic device according to an example embodiment may allow the orderer to intuitively recognize that fast delivery has been made by this configuration, and induce the orderer to more actively write review information about the order and delivery of the item.

Meanwhile, in the present invention and the drawings, preferred exemplary embodiments of the present invention have been disclosed, and although specific terms are used, these are only used in a general sense to easily explain the technical content of the present invention and help understanding of the present invention. invention, not intended to limit the scope of the invention. In addition to the exemplary embodiments disclosed herein, those skilled in the art to which the present invention pertains will understand that other modifications based on the technical spirit of the present invention can be implemented.

An electronic device or terminal according to the embodiments described above may include a processor, a memory for storing and executing program data, a permanent storage (such as a disk drive), and a device for communicating with an external device. A communication port, user interface devices (such as a touch panel, a key, buttons) and the like. The methods implemented as software modules or algorithms can be stored on a computer-readable recording medium as computer-readable code or program instructions executable on a processor. Here, the computer-readable recording medium includes a magnetic storage medium (such as a read only memory (ROM), a random access memory (RAM), a floppy disk, a hard disk, and the like) and an optically readable medium (such as , CD-ROM), Digital Versatile Disc (DVD) and the like. The computer readable recording medium is distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion. The media can be read by a computer, stored in a memory and executed on a processor.

The exemplary embodiment can be represented by a functional block configuration and various processing operations. These functional blocks may be implemented in any number of hardware and/or software configurations that perform the specified functions. For example, an exemplary embodiment may employ an integrated circuit configuration capable of performing various functions (such as memory, processing, logic, look-up tables, and the like) under the control of one or more microprocessors or other control devices . Similar to the way components may be implemented as software programming or software components, the example embodiments may include various algorithms implemented in a combination of data structures, programs, routines, or other programming constructs for use in languages including C, C++ , Java, assembly language, etc. one of programming or scripting language implementation. A functional aspect may be implemented in an algorithm running on one or more processors. In addition, the present exemplary embodiment may employ related technologies for electronic environment setting, signal processing and/or data processing. Terms such as "mechanism", "component", "part" and "configuration" are used broadly and are not limited to mechanical and physical configurations. The term may include the meaning of a series of software routines associated with a processor or the like.

The exemplary embodiments described above are examples only, and other exemplary embodiments may be implemented within the scope of the invention claims to be described below.

Meanwhile, in the present invention and the drawings, preferred embodiments of the present invention have been disclosed, and although specific terms are used, these are only used in a general sense to easily explain the technical content of the present invention and help the understanding of the present invention, It is not intended to limit the scope of the invention. In addition to the exemplary embodiments disclosed herein, those skilled in the art to which the present invention pertains will understand that other modifications based on the technical spirit of the present invention can be implemented.

100: Electronic equipment 110: Processor 120: Transceiver 130: memory 200a: First message 200b: Second message 201: first page 201a: The first interface 300: first message 300a: Information about the time taken for delivery 300b: Difference information 301: Second message 302: first page 302b: the first interface 400: Comment writing page 401: Comments Page/First Area 402: second area 403: Comment page 403a: Delivery time 403b: Image 403c: Comment information 403d: Information 500: operation 501: Operation 502: Operation 503: Operation 504: Operation 505: Operation 600: operation 601: Operation 602: Operation 603: Operation 603a: Operation 603b: Operation 604a: Operation 604b: Operation 605: Operation 606: Operation 700: operation 701: Operation 702: Operation 703: Operation 704: Operation 800: first message 801: Second page 802: Image 803: information 900: operation 901: Operation 902: Operation

FIG. 1 illustrates an example of internal components of an electronic device according to an example embodiment. FIG. 2 illustrates delivery completion information provided by an electronic device to a terminal device of a subscriber according to an exemplary embodiment. FIG. 3 illustrates delivery completion information provided by an electronic device to a terminal device of a subscriber according to an exemplary embodiment. 4 illustrates a review writing page provided by an electronic device to a subscriber's terminal device and a review page provided to a user's terminal device according to an exemplary embodiment. FIG. 5 illustrates an example of an operation of an electronic device according to an exemplary embodiment. FIG. 6 illustrates an example of an operation of an electronic device according to an exemplary embodiment. FIG. 7 illustrates an example of an operation of an electronic device according to an exemplary embodiment. FIG. 8 illustrates a result of an electronic device transmitting information indicating completion of delivery of an item to a terminal device of an orderer according to an exemplary embodiment. FIG. 9 illustrates an example of an operation of an electronic device according to an exemplary embodiment.

100: Electronic equipment

110: Processor

120: Transceiver

130: Memory

Claims (15)

A method of providing delivery information of an item by an electronic device, the method comprising: Obtain information about an order from a terminal of a customer, including information about an item and a delivery location; receiving delivery completion information regarding the item from a delivery personnel terminal; and Transmitting to the terminal of the customer a first message identifying the time taken for delivery based on the reference delivery time and based on the delivery completion information. If the method of claim 1, Wherein if the time taken for delivery is less than or equal to the reference delivery time, the first message includes information about the time taken for delivery. If the method of claim 1, If the time spent in delivery is greater than the reference delivery time, the time spent in delivery is omitted in the first message. The method of claim 1, further comprising: In response to an input corresponding to the first message, the terminal of the customer is provided with a first page including a first interface for moving to a review writing page. For the method of claim 4, wherein the first page is provided to the terminal of the customer after a predetermined amount of time has elapsed after receiving the delivery completion information for the item from the delivery personnel terminal, and The predetermined amount of time is determined based on menu information included in the information about the item. The method of claim 4, further comprising: identifying a number of images included in review information about the item, Wherein if the number of images is less than or equal to a predetermined value, the review writing page further includes a second interface for taking a picture of the item. For the method of claim 4, Wherein the review writing page includes one or more interfaces for entering review information about the item and review information about the delivery of the item, wherein the rating information about the item includes rating information about one or more detailed items as determined by one or more detailed interfaces for receiving an input for the one or more detailed items included in the item Specify one of positive or negative reviews for the item. The method of claim 1, further comprising: providing a review page in response to a first request by a user, Wherein the review page includes a first area indicating review information input by the customer. For the method of claim 8, wherein if the time taken to deliver the item ordered by the customer is less than or equal to the reference delivery time, the first field further includes the time taken to deliver, and If the time taken for delivery of the item ordered by the customer is greater than the reference delivery time, the time taken for delivery is omitted in the first region. If the method of claim 1, wherein the estimated time of delivery of the item is calculated by adding a travel time determined based on a delivery location of the customer and a location of the establishment where the item is prepared to the preparation time of the item. The method of claim 1, further comprising: If a predetermined amount of time elapses from the time when the delivery of the item is recognized is completed, a review writing page for receiving an input of review information from a terminal of the customer is provided. If the method of claim 1, Wherein if the time taken to deliver is less than or equal to the reference delivery time, the first message includes information indicating a difference between the reference delivery time and the time taken to deliver. The method of claim 1, further comprising: providing an item description page in response to a second request from a user, wherein the item description page further shows the delivery time for a representative customer selected from among the plurality of customers who ordered the item, and Wherein the representative customer is selected based on the travel distance between a location of the user and a location of the establishment where the item was prepared. An electronic device for providing item delivery information, the electronic device comprising: a memory in which at least one program is stored; and a processor, where the processor is configured to: obtain information about an order from a terminal of a customer, including information about an item and a delivery location; receiving delivery completion information regarding the item from a delivery personnel terminal; and Transmitting to the terminal of the customer a first message identifying the time taken for delivery based on the reference delivery time and based on the delivery completion information. A non-transitory computer-readable storage medium comprising: a medium configured to store computer readable instructions, wherein when the computer readable instructions are executed by a processor, the processor is configured to perform: obtain information about an order from a terminal of a customer, including information about an item and a delivery location; receiving delivery completion information regarding the item from a delivery personnel terminal; and Transmitting to the terminal of the customer a first message identifying the time taken for delivery based on the reference delivery time and based on the delivery completion information.

Images