TW202236129A - Method and system for financial proof - Google Patents

Method and system for financial proof Download PDF

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TW202236129A
TW202236129A TW110108173A TW110108173A TW202236129A TW 202236129 A TW202236129 A TW 202236129A TW 110108173 A TW110108173 A TW 110108173A TW 110108173 A TW110108173 A TW 110108173A TW 202236129 A TW202236129 A TW 202236129A
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applicant
financial
application
outbound
voice
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TW110108173A
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TWI810533B (en
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何俊民
江元淳
林宗聖
盛子珊
陳昱辰
吳璧羽
陳瑞河
張育銓
簡嘉宏
陳昱齊
俞子悠
李岳庭
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玉山商業銀行股份有限公司
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Abstract

A method and a system for financial proof are provided. The system provides an application platform that allows an applicant to submit application data for a specific item; an outbound system that provides an outbound interface for processing an outbound procedure for confirming the applicant’s working status; and a main server having a database. The method for financial proof is operated in the main server. Firstly, the main server receives the application data for an application item through the application platform. After the applicant is identified, the main server obtains the applicant’s identification data. The outbound system performs the outbound procedure to an external organization for confirming the applicant’s working status. Therefore, the system can rely on several financial characteristics such as applicant’s historical records, tax payment records and working status to determine whether or not the applicant is qualified to pass the application.

Description

財力證明方法與系統Financial Proof Method and System

說明書提出一種證明財力的方法,特別是指能夠根據客戶提供資料與記錄自動執行財力證明的方法與系統。The specification proposes a method for proving financial capacity, especially a method and system that can automatically perform financial proof based on the information and records provided by customers.

一般民眾若有現金的需求時,如有貸款、信用卡申請、額度提升等需求,需要備妥各種財力證明文件,如過去信用資料、財貨資料、繳費記錄,或是加上現在任職公司等的相關證明文件,讓金融單位可以根據這些財力證明文件進行審核,必要時還要進行徵信,最終可以判斷申請人是否有資格通過貸款或信用卡申請。If the general public needs cash, such as loans, credit card applications, and credit limit increases, they need to prepare various financial proof documents, such as past credit information, financial information, payment records, or the current company, etc. Certification documents, so that financial institutions can conduct audits based on these financial certification documents, and if necessary, conduct credit investigations, and finally determine whether the applicant is eligible to apply for a loan or credit card.

然而,根據習知全部以人工查核申請人提出財力證明文件的方式,往往耗費人力與時間,且無法解決申請人燃眉之急,急迫需要更有效率的方式。However, according to the conventional knowledge, the method of manually checking the financial proof documents submitted by the applicant often consumes manpower and time, and cannot solve the urgent needs of the applicants, and a more efficient method is urgently needed.

為了提供一個有效審核財力的方法,揭露書公開一種財力證明方法與運行此方法的系統,通過一自動執行的財力證明程序,能快速而有效率地證明申請人的財力。In order to provide an effective method for auditing financial resources, the Disclosure Document discloses a financial certification method and a system for operating the method. Through an automatic financial certification program, the applicant's financial resources can be quickly and efficiently proved.

根據實施例,提出一種財力證明系統,系統提出一申請平台,可通過網路介面提供申請人提出一申請項目的申請資料;提出一外撥系統,提供一外撥介面,可連接一公用交換電話網路(PSTN),執行外撥程序,包括能撥出至一外部單位,以確認申請人的工作狀態;提出一主伺服器,設有資料庫,可通過其中的一或多個處理器執行財力證明方法。According to the embodiment, a financial proof system is proposed. The system proposes an application platform, which can provide the applicant with the application materials for an application project through the network interface; proposes an outbound system, provides an outbound interface, and can connect to a public switched telephone Network (PSTN), execute the outbound program, including the ability to dial out to an external unit to confirm the applicant's work status; propose a main server with a database, which can be executed through one or more processors Method of Proof of Financial Strength.

根據方法實施例,在財力證明的方法中,通過申請平台接收申請人提出針對一申請項目的申請資料,經主伺服器身份認證後,可取得申請人的識別資料。接著,可根據申請人的識別資料,得出申請人身份資料,接著再通過外撥系統執行外撥程序,以確認申請人的工作狀態。接著可以再取得申請人的歷史記錄或加上繳稅記錄,根據所述申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵,可判斷申請人的財力是否通過取得申請項目的資格。According to an embodiment of the method, in the financial proof method, the application platform receives the applicant's application data for an application project, and after being authenticated by the main server, the applicant's identification data can be obtained. Then, the identity information of the applicant can be obtained according to the identification information of the applicant, and then the out-dialing procedure is executed through the out-dialing system to confirm the applicant's work status. Then, the applicant’s historical records or tax payment records can be obtained. According to one or more financial characteristics of the applicant’s work status, historical records and tax payment records, it can be judged whether the applicant’s financial resources have been obtained Eligibility to apply for the program.

進一步地,所述外撥系統執行的外撥程序包括,先根據申請人的識別資料自外部單位得出申請人的工作狀態,藉此可以判斷還款能力,經得出外部單位的通信方式後,先形成一語音信息,再轉換語音信息,產生一外撥語音。之後,根據外部單位的通信方式,外撥至外部單位,接通後播出外撥語音。這時,外部單位可以應用一互動式語音回應系統回應詢問申請人相關資訊的語音,同樣地產生語音信息,由外撥系統接收,之後錄製外部單位發出的語音,可以通過主伺服器文字化外部單位發出的語音,能由經文字化的語音解讀出申請人的工作狀態。Further, the outbound program executed by the outbound system includes first obtaining the applicant's working status from the external unit according to the applicant's identification data, so as to judge the repayment ability, and after obtaining the communication method of the external unit , first forming a voice message, and then converting the voice message to generate an outbound voice. Afterwards, according to the communication method of the external unit, the outbound call is made to the external unit, and the outbound voice is played after the connection is made. At this time, the external unit can use an interactive voice response system to respond to the voice inquiring about the relevant information of the applicant, similarly generate voice information, receive it by the outbound system, and then record the voice sent by the external unit, which can be converted into text by the main server The uttered voice can interpret the applicant's working status from the written voice.

進一步地,在上述判斷申請人是否取得申請項目的資格的步驟中,還通過一分群法評估申請人的財力特徵。在此分群法中,先引入一薪資分佈模型,這可以是大數據得出的薪資分佈結果,因此,經對照薪資分佈模型,可根據申請人的識別資料判斷申請人所屬的群組,再得出申請人所屬群組的薪資分佈,判斷申請人通過申請項目的機率。Further, in the above step of judging whether the applicant is qualified to apply for the project, the financial characteristics of the applicant are also evaluated by a grouping method. In this grouping method, a salary distribution model is first introduced, which can be the salary distribution result obtained from big data. Therefore, after comparing the salary distribution model, the applicant’s group can be judged according to the applicant’s identification data, and then obtained Find out the salary distribution of the group to which the applicant belongs, and judge the probability of the applicant passing the application project.

優選地,所述申請人提出的申請項目為一貸款或信用額度,通過所述財力特徵的可信度計算,進行排序,根據其中排序最高者判斷申請人是否符合申請項目的資格。Preferably, the application item proposed by the applicant is a loan or credit line, which is sorted by calculating the credibility of the financial characteristics, and judges whether the applicant is qualified for the application item according to the highest-ranked item.

為使能更進一步瞭解本發明的特徵及技術內容,請參閱以下有關本發明的詳細說明與圖式,然而所提供的圖式僅用於提供參考與說明,並非用來對本發明加以限制。In order to further understand the features and technical content of the present invention, please refer to the following detailed description and drawings related to the present invention. However, the provided drawings are only for reference and description, and are not intended to limit the present invention.

以下是通過特定的具體實施例來說明本發明的實施方式,本領域技術人員可由本說明書所公開的內容瞭解本發明的優點與效果。本發明可通過其他不同的具體實施例加以施行或應用,本說明書中的各項細節也可基於不同觀點與應用,在不悖離本發明的構思下進行各種修改與變更。另外,本發明的附圖僅為簡單示意說明,並非依實際尺寸的描繪,事先聲明。以下的實施方式將進一步詳細說明本發明的相關技術內容,但所公開的內容並非用以限制本發明的保護範圍。The implementation of the present invention is described below through specific specific examples, and those skilled in the art can understand the advantages and effects of the present invention from the content disclosed in this specification. The present invention can be implemented or applied through other different specific embodiments, and various modifications and changes can be made to the details in this specification based on different viewpoints and applications without departing from the concept of the present invention. In addition, the drawings of the present invention are only for simple illustration, and are not drawn according to the actual size, which is stated in advance. The following embodiments will further describe the relevant technical content of the present invention in detail, but the disclosed content is not intended to limit the protection scope of the present invention.

應當可以理解的是,雖然本文中可能會使用到“第一”、“第二”、“第三”等術語來描述各種元件或者信號,但這些元件或者信號不應受這些術語的限制。這些術語主要是用以區分一元件與另一元件,或者一信號與另一信號。另外,本文中所使用的術語“或”,應視實際情況可能包括相關聯的列出項目中的任一個或者多個的組合。It should be understood that although terms such as "first", "second", and "third" may be used herein to describe various elements or signals, these elements or signals should not be limited by these terms. These terms are mainly used to distinguish one element from another element, or one signal from another signal. In addition, the term "or" used herein may include any one or a combination of more of the associated listed items depending on the actual situation.

揭露書公開一種財力證明方法以及運行此方法的財力證明系統,先請參閱圖1所示財力證明系統架構的實施例示意圖,所述系統可由電腦主機、伺服器、工作站與資料庫,以及運行於各主機中的軟體程序等電腦技術所實現。The disclosure document discloses a financial proof method and a financial proof system for running this method. First, please refer to the schematic diagram of an embodiment of the financial proof system architecture shown in FIG. It is realized by computer technologies such as software programs in each host.

圖中顯示系統端設有申請平台12、主伺服器14與外撥系統16等主要元件,彼此可以網路、線路等方式連接,分別可以軟體搭配電腦主機所實現,其中系統提出申請平台12,申請平台12可以運行於特定伺服器中的網頁伺服器(web server)實現,可通過一網路介面(如網頁、行動裝置之軟體程式(APP)等)上的各式欄位與表格提供申請人通過網路10提出一申請項目的申請資料,包括申請人身份相關的識別資料。圖式中顯示申請人可以利用各式使用者裝置101, 102, 103,經由網路10登入申請平台12,經身份認證後,可以線上取得相關申請表格,並引導申請人申請與提交身份證明文件。The figure shows that the main components of the system are an application platform 12, a main server 14, and an outbound dialing system 16, which can be connected to each other in the form of a network, a line, etc., and can be realized by matching software with a host computer. Among them, the system proposes an application platform 12, The application platform 12 can be realized by running a web server (web server) in a specific server, and can provide applications through various fields and forms on a network interface (such as a web page, a software program (APP) of a mobile device, etc.) A person submits application materials for an application project through the network 10, including identification materials related to the identity of the applicant. The diagram shows that applicants can use various user devices 101, 102, 103 to log in to the application platform 12 via the network 10, and after identity authentication, they can obtain relevant application forms online, and guide applicants to apply and submit identity documents .

系統還提出外撥系統16,外撥系統可以是一個獨立運行的電腦主機或伺服器,或是運行於特定伺服器中的軟體服務,其提供一外撥介面連接公用交換電話網路(Public Switched Telephone Network,PSTN)18或特定網路系統。此例即可通過公用交換電話網路18連線外部單位19,並通過語音通信技術執行一外撥程序,撥出至外部單位19(如勞保局、保險公司、電信商、相關政府部門等),主要目的是用來確認申請人的工作狀態,得出申請人為在職、離職、待業等工作狀態與勞健保資料,可據此判斷申請人是否具有還款能力,以及可以負擔的還款金額等資訊。The system also proposes an outbound system 16, which can be an independently operated computer host or server, or a software service running in a specific server, which provides an outbound interface to connect to the Public Switched Telephone Network (PSTN). Telephone Network, PSTN) 18 or a specific network system. In this example, the external unit 19 can be connected through the public switched telephone network 18, and an outbound dialing procedure is executed through the voice communication technology to dial out to the external unit 19 (such as labor insurance bureau, insurance company, telecommunication provider, relevant government departments, etc.) , the main purpose is to confirm the applicant's working status, obtain the applicant's working status and labor health insurance information, such as on-the-job, resignation, and waiting for work, so as to judge whether the applicant has the repayment ability and the affordable repayment amount, etc. Information.

財力證明系統還設有一主要運行財力證明方法的主伺服器14,其中設有資料庫,例如管理使用者資料的使用者資料庫,各使用者在特定金融機構內的交易歷史記錄或是繳稅記錄等。主伺服器14可以電腦主機、伺服器或特定形式的電腦系統所實現,利用其中一或多個處理器執行財力證明方法。The financial proof system also has a main server 14 that mainly operates the financial proof method, in which there is a database, such as a user database for managing user data, each user's transaction history in a specific financial institution or tax payment. records etc. The main server 14 can be realized by a computer mainframe, a server or a specific form of computer system, and utilizes one or more processors to implement the method for proving financial resources.

根據一實施例,申請人通過申請平台12提出特定金融服務的申請,例如貸款、信用卡申請、額度提升等需要財力支撐的金融服務,根據申請人提交的各種資料,財力證明系統可取得其中申請人的識別資料,以利後續利用使用者識別資料進行各種資料取得與查核。According to one embodiment, the applicant submits an application for a specific financial service through the application platform 12, such as a loan, credit card application, credit limit increase and other financial services that require financial support. According to various materials submitted by the applicant, the financial certification system can obtain the applicant's identification data, so as to facilitate subsequent use of user identification data for various data acquisition and verification.

圖2接著顯示財力證明系統中功能模組的實施例示意圖。FIG. 2 then shows a schematic diagram of an embodiment of the functional modules in the financial proof system.

根據此圖示之實施例,主伺服器14中設有資料庫,按照功能可以區分為儲存客戶資料的使用者資料庫201,其中記載每個使用者(可能成為金融服務的申請人)的基本資料、認證資料與通信資料等,例如使用者姓名、年齡、身份證號碼、保險資料、聯絡方式、工作地點、職稱與電話等,並能隨時更新。資料庫還包括歷史資料庫204,此為記載每個使用者在特定金融機構的交易歷史資料,如過去的信用資料、貸款資料、信用卡還款記錄等,可以成為個人的財力特徵之一。主伺服器14設有題庫202,此題庫202記載了外撥至外部單位19所需要形成根據各種目的的語音信息,可以通過組合後成為外撥語音。According to the illustrated embodiment, there is a database in the main server 14, which can be divided into a user database 201 for storing customer data according to functions, which records the basic information of each user (who may become an applicant for financial services). Information, authentication information and communication information, such as user name, age, ID card number, insurance information, contact information, work location, job title and telephone number, etc., and can be updated at any time. The database also includes a historical database 204, which records the transaction history data of each user in a specific financial institution, such as past credit data, loan data, credit card repayment records, etc., which can become one of personal financial characteristics. The main server 14 is provided with a question bank 202, and this question bank 202 records the voice information that needs to be formed according to various purposes when dialing out to the external unit 19, and can become the voice for dialing out after being combined.

主伺服器14設有運行財力證明方法的演算模組203,演算模組203為利用電腦主機的一或多個處理器、記憶體運行財力證明方法,其中處理器執行了儲存於記憶體中的程式碼,藉此執行證明財力的自動程序。主伺服器14可以通過其中軟體程序實現一個申請平台(12,圖1),或是另以電腦主機或伺服器實現申請平台,讓主伺服器14通過申請平台(12)接收申請人通過提出針對特定申請項目的申請資料,經身份認證後,可取得申請人的識別資料。The main server 14 is provided with a calculation module 203 for operating the financial proof method, and the calculation module 203 is to utilize one or more processors and memories of the host computer to run the financial proof method, wherein the processor executes the method stored in the memory Code that executes automated procedures for proving financial strength. The main server 14 can realize an application platform (12, Figure 1) through the software program, or realize the application platform with a computer host or server, so that the main server 14 can receive the applicant through the application platform (12) The application materials for a specific application project can obtain the identification data of the applicant after identity authentication.

財力證明系統的外撥系統16可以自主伺服器14取得使用者識別資料211,此例為通過外撥介面212連接公用交換電話網路18,撥通外部單位19時,可以相互以語音信息來往。根據實施例,外撥系統16自主伺服器14取得申請人的識別資料中記載了申請人的姓名、姓名、生日、身份證號等資料,搭配題庫202,可以形成外撥至外部單位19的語音信息,語音信息續經外撥系統16的語音轉換模組213與自然語音模型216轉換為外撥語音,以通過外撥介面212於撥通後撥出至外部單位19。The external dialing system 16 of the financial proof system can obtain the user identification data 211 from the server 14. In this example, the external dialing interface 212 is used to connect to the public switched telephone network 18. When dialing to the external unit 19, voice messages can be communicated with each other. According to the embodiment, the out-dialing system 16 obtains the identification data of the applicant independently from the server 14, and records the applicant's name, name, date of birth, ID number and other data, and cooperates with the question bank 202 to form a voice for out-dialing to the external unit 19 Information, voice information continues to be converted into outbound voice through the voice conversion module 213 and natural speech model 216 of the outbound system 16, so as to be dialed out to the external unit 19 after dialing through the outbound interface 212.

之後,根據實施例,外部單位19可能以人工或是一種互動式語音處理模組(Interactive Voice Response,IVR)221自動回應外撥系統16發出的語音,外撥系統16中的語音接收模組214即接收自外部單位19產生的語音,再經語音處理模組215並可搭配自然語音模型216處理為文字內容,文字內容可以涉及申請人在職與否、職稱、任職公司、投保情形等工作狀態。之後可提供主伺服器14,作為判斷申請人是否有通過申請資格的財力特徵之一。Afterwards, according to the embodiment, the external unit 19 may respond to the voice sent by the outbound system 16 manually or automatically by an interactive voice processing module (Interactive Voice Response, IVR) 221, and the voice receiving module 214 in the outbound system 16 That is, the voice generated by the external unit 19 is received, and then processed by the voice processing module 215 and the natural voice model 216 into text content. The text content can relate to the applicant's employment status, job title, company, insurance status, etc. The main server 14 can then be provided as one of the financial characteristics for judging whether the applicant has the qualification to pass the application.

舉例來說,所述外部單位19如聯徵中心,外撥系統16可根據申請人身份資料以確認最新任職公司。外部單位19可為提供查詢特定公司資訊、統一編號、規模、營運狀況等資訊的公開資料伺服器,經語音查詢後,可以回應申請人任職公司的資料,同樣地,回應結果可以形成申請人的財力特徵之一。For example, the external unit 19 such as the joint recruitment center, the outbound dialing system 16 can confirm the latest company employed according to the identity information of the applicant. The external unit 19 can be a public data server that provides information such as specific company information, unified number, scale, and operating status. After voice inquiry, it can respond to the information of the applicant's company. Similarly, the response result can form the applicant's One of the characteristics of financial resources.

相關財力證明方法可參考圖3顯示的主要實施例流程圖。For the relevant financial proof method, please refer to the flow chart of the main embodiment shown in FIG. 3 .

在此流程中,一開始如步驟S301,申請人通過申請平台提供的網路介面填寫申請書,主伺服器通過申請平台接收申請人針對某項申請項目的申請資料,並能取得申請人的識別資料,進行身份認證,如步驟S303。其中身份認證的方式並不限於特定方式,可以通過申請人的影像、識別資料與申請文書,或搭配其他技術(如行動裝置、APP、電子郵件等)進行認證。In this process, at the beginning, as in step S301, the applicant fills in the application form through the network interface provided by the application platform, and the main server receives the applicant’s application data for a certain application project through the application platform, and can obtain the identification of the applicant data, and perform identity authentication, as in step S303. The identity authentication method is not limited to a specific method, and can be authenticated through the applicant's image, identification data and application documents, or with other technologies (such as mobile devices, APPs, emails, etc.).

之後,當外撥系統取得使用者識別資料時,即可依據其中資訊得出適當的一或多個外部單位與對應的通信方式(如網路通信方式、電話號碼等),如步驟S305,以執行外撥程序,目的之一是能夠取得申請人的工作狀態,涵蓋申請人是否在職、任職公司的年資與職稱、申請人的投保資訊等,還可通過特定外部單位取得公司資訊,統一編號、規模以及營運狀況等,經參考相關產業在其職稱下的一般薪資水平,這些資訊都可以用來推估申請人的薪資,成為申請人的財力特徵之一,進而判斷其還款能力。進一步外撥程序可參考圖4所示之實施例流程。Afterwards, when the outbound system obtains the user identification information, it can obtain the appropriate one or more external units and corresponding communication methods (such as network communication methods, telephone numbers, etc.) based on the information, as in step S305, and then One of the purposes of executing the outbound procedure is to obtain the applicant's work status, including whether the applicant is employed, the seniority and title of the company, the applicant's insurance information, etc., and can also obtain company information through a specific external unit, unified number, With reference to the general salary levels of related industries under their professional titles, such as scale and operating conditions, these information can be used to estimate the applicant’s salary, which becomes one of the financial characteristics of the applicant, and then judges its repayment ability. Further outbound procedures can refer to the flow of the embodiment shown in FIG. 4 .

除了可從外部單位取得以上資訊外,如步驟S307,可於主伺服系統的資料庫中取得歷史記錄,或如步驟S309,也可通過內部或外部資料庫取得申請人的繳稅記錄。到此步驟為止,財力證明系統可以根據申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵判斷申請人的財力是否取得申請項目的資格。In addition to obtaining the above information from external units, as in step S307, historical records can be obtained from the database of the main server system, or as in step S309, the applicant's tax payment records can also be obtained through internal or external databases. Up to this step, the financial proof system can judge whether the applicant's financial capacity is eligible for the application project based on one or more financial features of the applicant's work status, historical records, and tax payment records.

然而,不論系統是否可以查詢到足以證明申請人財力的資訊,或是申請人是否可以提出任何可以證明其財力的文件,系統仍可繼續執行分群法,如步驟S311,分群法可應用一種分群演算法(如K-means),此為一種根據數據分析結果將申請人依照其姓名、年齡、任職公司的產業別、職稱與年資等資訊進行分群,分群結果可估計申請人的薪資(週薪、月薪、年薪等),並據此評估是否有機率無法達成取得貸款的財力條件?若有機率無法通過,即再進行一分類演算法(如Light GBM),以此判斷申請人薪資是否達到取得貸款的財力條件(薪資下限)。分群法可參考圖5顯示之實施例流程。However, regardless of whether the system can find enough information to prove the applicant's financial resources, or whether the applicant can submit any documents that can prove its financial resources, the system can still continue to execute the clustering method, such as step S311, a clustering algorithm can be applied to the clustering method This is a method (such as K-means), which is a method of grouping applicants according to their name, age, industry, title and seniority of the company based on the data analysis results. The grouping results can estimate the applicant's salary (weekly salary, monthly salary, annual salary, etc.), and based on this, assess whether there is a chance that the financial conditions for obtaining a loan will not be met? If there is a chance that the loan cannot be passed, another classification algorithm (such as Light GBM) is performed to determine whether the applicant's salary meets the financial conditions for obtaining a loan (the lower salary limit). For the grouping method, reference may be made to the flow chart of the embodiment shown in FIG. 5 .

揭露書提出的財力證明方法為根據上述流程步驟S307取得申請人的歷史記錄、步驟S309取得申請人的繳稅記錄,以及/或步驟S311分群的結果(其中之一或任意組合)形成一或多個財力特徵,使得系統可以據此判斷申請人的財力是否取得申請項目的資格。The financial proof method proposed in the disclosure letter is to obtain the applicant’s historical records in step S307 of the above process, obtain the applicant’s tax payment records in step S309, and/or the results of grouping in step S311 (one or any combination) to form one or more A financial characteristic, so that the system can judge whether the applicant's financial resources are qualified for the application project.

根據一實施例,以上幾個財力特徵可以一可信度作為判斷基準,可信度的演算方式主要是依據各種財力特徵的取得來源進行權值(weight)評估。舉例來說,如果申請人的繳稅記錄源自官方資料,可信度的權值就比較高;如果申請人的交易記錄分散在不同的來源(如銀行),使得系統能夠取得的交易記錄並不完整,此財力特徵的可信度就較差,賦予此歷史記錄的權值就不高;如果申請人在分群法得出的結果僅剛好跨過薪資下限,給予的權值也不高。以此類推,系統可以依據各種財力特徵進行可信度評估,之後,如步驟S313,將上述歷史記錄、繳稅記錄與分群分類結果執行一可信度排序,使得系統可以根據可信度排序進行是否通過申請人提出的申請項目,例如,在可信度排序時,判斷申請人的歷史記錄、繳稅記錄與分群分類結果中可信度最高者,以此判斷申請人是否符合申請項目的資格,如流程中步驟S315。According to an embodiment, the above several financial characteristics can be judged based on a credibility, and the calculation method of the credibility is mainly to evaluate the weight according to the sources of acquisition of various financial characteristics. For example, if the applicant's tax payment records come from official sources, the weight of credibility is relatively high; if the applicant's transaction records are scattered in different sources (such as banks), the transaction records that the system can obtain and If it is incomplete, the credibility of this financial feature is poor, and the weight given to this historical record is not high; if the result of the applicant's clustering method just crosses the lower salary limit, the weight given is not high. By analogy, the system can evaluate the credibility based on various financial characteristics, and then, as in step S313, perform a credibility ranking on the above historical records, tax payment records and grouping and classification results, so that the system can perform a credibility ranking according to the credibility ranking. Whether to pass the application project proposed by the applicant, for example, when ranking the credibility, judge the applicant's historical record, tax payment record and group classification results with the highest credibility, so as to determine whether the applicant is eligible for the application project , as in step S315 in the process.

圖4顯示財力證明方法中外撥程序實施例流程圖,流程主要應用在外撥系統中,外撥系統可以為一獨立主機或伺服器,或為特定伺服器中的軟體程式所運行的服務,實施例可參考圖2顯示的功能模組。Figure 4 shows the flow chart of an embodiment of the outbound program in the financial proof method. The process is mainly applied in the outbound system. The outbound system can be an independent host or server, or a service run by a software program in a specific server. Embodiment Refer to the functional modules shown in Figure 2.

根據由外撥系統執行的外撥程序的實施例,一開始,如步驟S401,外撥系統接收主伺服器提供的使用者(申請人)的識別資料,如步驟S403,使得外撥系統中的軟體程序根據識別資料得出申請人的名字、住址、身份證號等可識別身份的資料,並查詢外部單位通信方式後,可根據外撥系統中的題庫產生語音信息。According to an embodiment of the outdialing program executed by the outbound system, at the beginning, such as step S401, the outbound system receives the identification data of the user (applicant) provided by the main server, such as step S403, so that the outbound system in the outbound system The software program obtains the applicant's name, address, ID number and other identifiable information based on the identification data, and after inquiring the communication method of the external unit, it can generate voice information according to the question bank in the outbound dialing system.

之後,如步驟S405,利用外撥系統中的軟體程序轉換語音信息為外撥出去的語音,如步驟S407,形成外撥語音,再如步驟S409,外撥系統根據外部單位的通信方式執行外撥,例如撥打電話號碼或是利用網路通信。之後,如步驟S411,於接通後播放外撥語音。這時,除了人工語音來往外,還可與外部單位中的互動式語音回應系統對接,互動式語音回應系統可以自動回應外撥系統發出的語音。之後,如步驟S413,外撥系統中的軟體程序接收並錄製外部單位的語音,並如步驟S415,進行文字化,形成記錄,經文字化的語音可解讀出申請人的工作狀態。之後如步驟S417,儲存在外撥系統中,最後,可將結果回傳至主伺服器,如步驟S419,使得主伺服器可根據外撥系統提供外部單位的語音得出申請人的工作狀態。Afterwards, as in step S405, utilize the software program in the outdialing system to convert the voice information into outdialing voice, as in step S407, form the outdialing voice, and as in step S409, the outdialing system executes outdialing according to the communication mode of the external unit , such as dialing a phone number or communicating over the Internet. Afterwards, as in step S411, the outbound voice is played after the call is connected. At this time, in addition to artificial voice communication, it can also be connected with the interactive voice response system in the external unit, and the interactive voice response system can automatically respond to the voice sent by the outbound system. Afterwards, as in step S413, the software program in the outbound system receives and records the voice of the external unit, and as in step S415, converts it into text to form a record, and the applicant's working status can be interpreted through the textized voice. Afterwards, as in step S417, it is stored in the outbound system. Finally, the result can be sent back to the main server, as in step S419, so that the main server can obtain the applicant's work status according to the voice of the external unit provided by the outbound system.

根據以上實施例,若在一情況中,例如,當沒有(或不完全、不可信)歷史記錄、繳稅記錄,可運行上述外撥程序確認申請人工作狀態。另外,還可以機器學習法根據申請人提供資訊(基本資料、行業別、婚姻狀況、職稱、年資等資料)與聯徵資料(聯合徵信社),利用分群法根據群組化的薪資分佈判斷申請人的分群(grouping)結果,以及後續分類。其中所述分類法是一種基於一個或多個自變數判定應變數所屬類別的技術,應用於財力證明,可應用邏輯迴歸的方法,建立針對特定申請項目提出問題(可由題庫取得),以詢問申請人各種問題,並對回應進行二元歸類,算出符合申請資格的機率。According to the above embodiment, if in a situation, for example, when there is no (or incomplete, unreliable) history record or tax payment record, the above outbound program can be run to confirm the applicant's work status. In addition, the machine learning method can also be used to judge based on the grouped salary distribution based on the information provided by the applicant (basic information, industry, marital status, professional title, seniority, etc.) and joint collection data (joint credit bureaus). Results of applicant grouping, and subsequent classification. Among them, the classification method is a technology based on one or more independent variables to determine the category of the dependent variable. It is applied to the proof of financial resources, and the method of logistic regression can be applied to establish questions for specific application items (which can be obtained from the question bank) to inquire about the application. A variety of questions were asked, and the responses were binary classified to calculate the probability of eligibility.

圖5即顯示財力證明方法中分群法的實施例流程圖。Fig. 5 shows the flow chart of an embodiment of the grouping method in the financial proof method.

主伺服器開始執行分群演算法(步驟S501),先引入薪資分佈模型(步驟S503),實施例可以參考圖6顯示的盒鬚圖,根據申請人識別資料中的基本資料,以及通過外撥程序確認的工作狀態(如是否在職、工作職稱、年資、產業別等)判斷申請人的群組(步驟S505),並從薪資分佈模型中得出通過申請的機率,判斷是否有無法通過申請的機率(步驟S507)。其中,根據薪資分佈模型中的薪資分佈(如參考上下限),當申請人沒有無法通過申請項目的機率時(否),可以執行步驟S509,系統將確認申請人取得資格,並進一步得出申請人通過申請項目的可信度;反之,當申請人有不通過申請的機率時(是),如步驟S511,還繼續執行分類演算法。The main server starts to execute the grouping algorithm (step S501), and first introduces the salary distribution model (step S503). The embodiment can refer to the box-and-whisker diagram shown in Figure 6, according to the basic information in the applicant identification information, and through the outbound program Determine the applicant's group based on the confirmed work status (such as in-service, job title, seniority, industry, etc.) (step S505), and obtain the probability of passing the application from the salary distribution model to determine whether there is a probability of failing to pass the application (step S507). Among them, according to the salary distribution in the salary distribution model (for example, refer to the upper and lower limits), when the applicant has no probability of failing to pass the application project (No), step S509 can be executed, and the system will confirm that the applicant has obtained the qualification, and further draw the application Conversely, when the applicant has a probability of not passing the application (Yes), as in step S511, continue to execute the classification algorithm.

當申請人有無法通過申請項目的機率時,繼續執行一分類法,根據一實施例,其中將根據申請人的識別資料中的多個關於申請人的特徵,通過基於一直方圖的決策樹算法,找出最佳劃分點(決策樹),以進行分類(步驟S513),最後根據分類結果評估申請人的財力特徵的可信度,以判斷是否可通過申請項目(步驟S515)。When the applicant has a probability of failing the application program, continue to implement a classification method, according to one embodiment, wherein a plurality of characteristics about the applicant in the applicant's identification data will be passed through a decision tree algorithm based on a histogram , find out the best dividing point (decision tree) for classification (step S513), and finally evaluate the credibility of the financial characteristics of the applicant according to the classification results to determine whether the application project can be passed (step S515).

如此,根據以上實施例的描述,財力證明系統根據申請人的識別資料取得申請人的歷史記錄或加上繳稅記錄,再配合分群或分類結果,形成一或多個財力特徵,據此判斷申請人的財力是否取得申請項目的資格。In this way, according to the description of the above embodiments, the financial proof system obtains the applicant's historical records or tax payment records based on the applicant's identification information, and then cooperates with the grouping or classification results to form one or more financial characteristics, and judges the application accordingly. Whether the person's financial resources are eligible to apply for the project.

圖6示意顯示分群演算法中採用盒鬚圖的範例示意圖。FIG. 6 schematically shows a schematic diagram of an example of using a box-and-whisker plot in the clustering algorithm.

此範例顯示分群演算法採用的薪資分佈模型,顯示在不同年齡(或其他條件)中的薪資分佈,也就是讓系統可以先根據各年齡層(或其他條件)的薪資狀態進行分群,再判斷申請人的群組,並能據此估計申請人的薪資水平。在此例中,盒鬚圖顯示每群人的薪資分佈機率,彼此間的薪資差異小,每群表示該群人的薪資上下限,形成一個分群下界601。經分群後,比對分群下界601,若申請人薪資沒有低於分群下界601的機率,表示都超過分群下界601,即判斷該申請人可以取得申請項目的資格;反之,若申請人所屬群組薪資下限低於分群下界601,則會繼續執行分類演算法。This example shows the salary distribution model used by the clustering algorithm, showing the salary distribution in different age groups (or other conditions), that is, allowing the system to group according to the salary status of each age group (or other conditions) before judging the application A group of people, and can estimate the salary level of the applicant based on this. In this example, the box-and-whisker plot shows the probability of salary distribution of each group, and the salary difference among them is small, and each group represents the upper and lower limits of the salary of the group, forming a lower bound 601 for grouping. After grouping, compare the lower bound 601 of the group, if the applicant’s salary has no probability of being lower than the lower bound 601 of the group, it means that the applicant’s salary exceeds the lower bound 601 of the group, that is, it is judged that the applicant can obtain the qualification for the application project; otherwise, if the applicant belongs to the group If the salary lower limit is lower than the grouping lower bound 601, the classification algorithm will continue to be executed.

綜上所述,根據上述實施例所揭露財力證明方法與系統,系統通過資料收集、大數據分析、機器學習、外撥程序、分群或分類法等技術,自動判斷申請某項目的申請人的財力,在一應用中,申請人提出的申請項目可為一貸款或信用額度(如信用卡申請、額度提升等),通過上述一或多個財力特徵的可信度計算,進行一排序,根據其中排序最高者判斷申請人是否符合申請項目的資格。To sum up, according to the method and system for proving financial resources disclosed in the above embodiments, the system automatically judges the financial resources of applicants applying for a certain project through data collection, big data analysis, machine learning, outbound procedures, grouping or classification methods and other technologies , in one application, the application item proposed by the applicant can be a loan or credit line (such as credit card application, line increase, etc.), and a sorting is carried out by calculating the credibility of the above-mentioned one or more financial characteristics, and according to the ranking The highest judges whether the applicant is eligible to apply for the program.

以上所公開的內容僅為本發明的優選可行實施例,並非因此侷限本發明的申請專利範圍,所以凡是運用本發明說明書及圖式內容所做的等效技術變化,均包含於本發明的申請專利範圍內。The content disclosed above is only a preferred feasible embodiment of the present invention, and does not therefore limit the scope of the patent application of the present invention. Therefore, all equivalent technical changes made by using the description and drawings of the present invention are included in the application of the present invention. within the scope of the patent.

101, 102, 103:使用者裝置 10:網路 12:申請平台 14:主伺服器 16:外撥系統 18:公用交換電話網路 19:外部單位 201:使用者資料庫 202:題庫 203:演算模組 204:歷史資料庫 211:使用者識別資料 212:外撥介面 213:語音轉換模組 214:語音接收模組 215:語音處理模組 216:自然語音模型 221:互動式語音處理模組 601:分群下界 步驟S301~S315:財力證明方法流程圖 步驟S401~S419:外撥程序圖 步驟S501~S515:分群法流程圖 101, 102, 103: user devices 10: Internet 12: Application platform 14: Main server 16: Outbound dialing system 18:Public Switched Telephone Network 19: External unit 201: User database 202: Question bank 203: Calculation module 204: Historical database 211: User identification information 212: Outbound interface 213:Voice conversion module 214:Voice receiving module 215:Voice processing module 216: Natural Speech Model 221:Interactive voice processing module 601: The lower bound of grouping Steps S301-S315: Flowchart of financial proof method Steps S401-S419: Diagram of outbound dialing Steps S501-S515: flow chart of grouping method

圖1顯示財力證明系統架構的實施例示意圖;Figure 1 shows a schematic diagram of an embodiment of the financial proof system architecture;

圖2顯示財力證明系統中功能模組的實施例示意圖;Fig. 2 shows the schematic diagram of the embodiment of the function module in the financial proof system;

圖3顯示財力證明方法的主要實施例流程圖;Fig. 3 shows the flow chart of the main embodiment of the financial proof method;

圖4顯示財力證明方法中外撥程序實施例流程圖;Fig. 4 shows the flow chart of the embodiment of the dialing program in the financial proof method;

圖5顯示財力證明方法中分群法的實施例流程圖;以及Fig. 5 shows the flow chart of an embodiment of the grouping method in the method for proving financial resources; and

圖6顯示分群演算法中採用盒鬚圖的範例示意圖。FIG. 6 shows a schematic diagram of an example of using a box-and-whisker plot in the clustering algorithm.

101,102,103:使用者裝置 101, 102, 103: user device

10:網路 10: Internet

12:申請平台 12: Application platform

14:主伺服器 14: Main server

16:外撥系統 16: Outbound dialing system

18:公用交換電話網路 18:Public Switched Telephone Network

19:外部單位 19: External unit

Claims (10)

一種財力證明方法,運行於一系統中,包括: 接收一申請人通過一申請平台提出針對一申請項目的申請資料,經身份認證後,取得該申請人的識別資料; 根據該申請人的識別資料執行一外撥程序,確認該申請人的工作狀態; 根據該申請人的識別資料取得該申請人的歷史記錄或加上繳稅記錄;以及 根據該申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵,判斷該申請人的財力是否取得該申請項目的資格。 A financial proof method, operating in a system, including: Receive an applicant's application materials for an application project through an application platform, and obtain the applicant's identification data after identity authentication; Execute an outbound procedure based on the applicant's identification information to confirm the applicant's work status; Obtain the applicant's historical records or add tax payment records based on the applicant's identifying information; and According to one or more financial characteristics of the applicant's work status, historical records and tax payment records, it is judged whether the applicant's financial resources are eligible for the application project. 如請求項1所述的財力證明方法,其中該外撥程序包括: 根據該申請人的識別資料與一外部單位的通信方式形成一語音信息; 轉換該語音信息,產生一外撥語音; 根據該外部單位的通信方式,外撥至該外部單位,接通後播出該外撥語音; 接收並錄製該外部單位發出的語音;以及 文字化該外部單位發出的語音,其中,由經文字化的語音解讀出該申請人的工作狀態。 The financial proof method as described in Claim 1, wherein the outbound procedure includes: Forming a voice message according to the communication method of the applicant's identification data with an external unit; converting the voice information to generate an outbound voice; According to the communication mode of the external unit, dial out to the external unit, and play the outbound voice after connecting; receive and record voices from the external unit; and Texting the voice from the external unit, wherein the working status of the applicant is deciphered from the texting voice. 如請求項2所述的財力證明方法,其中該財力證明方法執行於一主伺服器中,該外撥程序由一外撥系統執行,該主伺服器根據該外撥系統提供該外部單位的語音得出該申請人的工作狀態。The method for proving financial resources as described in claim 2, wherein the method for proving financial resources is executed in a main server, the outdialing program is executed by an outdialing system, and the main server provides the voice of the external unit according to the outdialing system Find out the job status of the applicant. 如請求項1所述的財力證明方法,其中,於判斷該申請人是否取得該申請項目的資格的步驟中,還通過一分群法評估該申請人的財力特徵,該分群法包括: 引入一薪資分佈模型; 對照該薪資分佈模型,根據該申請人的識別資料判斷該申請人所屬的群組;以及 根據該申請人所屬的群組的薪資分佈,判斷該申請人通過該申請項目的機率。 The method for proving financial resources as described in Claim 1, wherein, in the step of judging whether the applicant is qualified for the application project, a grouping method is also used to evaluate the financial characteristics of the applicant, and the grouping method includes: Introduce a salary distribution model; Determine the group to which the applicant belongs based on the applicant's identifying information against the salary distribution model; and According to the salary distribution of the group to which the applicant belongs, the probability of the applicant passing the application project is judged. 如請求項4所述的財力證明方法,其中,當該申請人沒有無法通過該申請項目的機率時,即直接推估該申請人的薪資,成為該申請人的財力特徵之一;當該申請人有無法通過該申請項目的機率時,繼續執行一分類法,根據該申請人的識別資料中的多個關於該申請人的特徵,通過基於一直方圖的決策樹算法,得出該申請人的財力特徵,以判斷是否可通過該申請項目。The financial proof method as described in Claim 4, wherein, when the applicant has no chance of failing to pass the application project, the applicant’s salary is directly estimated, which becomes one of the financial characteristics of the applicant; when the application When there is a probability that a person cannot pass the application project, continue to implement a classification method, according to multiple characteristics of the applicant in the applicant's identification data, through a decision tree algorithm based on a histogram, the applicant's financial characteristics to determine whether the application can be approved. 如請求項1至5中任一項所述的財力證明方法,其中該申請人提出的申請項目為一貸款或信用額度,通過該一或多個財力特徵的可信度計算,進行一排序,根據其中排序最高者判斷該申請人是否符合該申請項目的資格。The financial proof method as described in any one of claim items 1 to 5, wherein the application item proposed by the applicant is a loan or credit line, and a ranking is carried out by calculating the credibility of the one or more financial features, Judging whether the applicant meets the qualifications of the application program according to the highest ranking among them. 一種財力證明系統,包括: 一申請平台,通過一網路介面提供一申請人提出一申請項目的申請資料; 一外撥系統,提供一外撥介面執行一外撥程序,撥出至一外部單位,以確認該申請人的工作狀態; 一主伺服器,設有一資料庫,通過其中的一或多個處理器執行一財力證明方法,其中包括: 接收該申請人通過該申請平台提出針對該申請項目的申請資料,經身份認證後,取得該申請人的識別資料; 根據該申請人的識別資料,通過該外撥系統執行該外撥程序,以確認該申請人的工作狀態; 根據該申請人的識別資料取得該申請人的歷史記錄或加上繳稅記錄;以及 根據該申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵,判斷該申請人是否取得該申請項目的資格。 A financial proof system comprising: An application platform, providing an applicant with application materials for an application project through a network interface; An outbound system that provides an outbound interface to execute an outbound program to dial out to an external unit to confirm the applicant's work status; A master server with a database, and one or more processors therein execute a financial proof method, including: Receive the applicant's application materials for the application project through the application platform, and obtain the applicant's identification data after identity authentication; Executing the outbound procedure through the outbound system based on the applicant's identification information to confirm the applicant's work status; Obtain the applicant's historical records or add tax payment records based on the applicant's identifying information; and According to one or more financial characteristics of the applicant's work status, historical records and tax payment records, determine whether the applicant is eligible for the application project. 如請求項7所述的財力證明系統,其中該外撥系統執行的該外撥程序包括: 根據該申請人的識別資料與該外部單位的通信方式形成一語音信息; 轉換該語音信息,產生一外撥語音; 根據該外部單位的通信方式,外撥至該外部單位,接通後播出該外撥語音; 接收並錄製該外部單位發出的語音;以及 文字化該外部單位發出的語音,其中,由經文字化的語音解讀出該申請人的工作狀態。 The financial proof system as described in claim 7, wherein the outdialing program executed by the outbound system includes: Forming a voice message according to the communication method between the applicant's identification data and the external unit; converting the voice information to generate an outbound voice; According to the communication mode of the external unit, dial out to the external unit, and play the outbound voice after connecting; receive and record voices from the external unit; and Texting the voice from the external unit, wherein the working status of the applicant is deciphered from the texting voice. 如請求項7所述的財力證明系統,其中,於判斷該申請人是否取得該申請項目的資格的步驟中,還通過一分群法評估該申請人的財力特徵,該分群法包括: 引入一薪資分佈模型; 對照該薪資分佈模型,根據該申請人的識別資料判斷該申請人所屬的群組;以及 根據該申請人所屬的群組的薪資分佈,判斷該申請人通過該申請項目的機率; 其中,當該申請人沒有無法通過該申請項目的機率時,即直接推估該申請人的薪資,成為該申請人的財力特徵之一;當該申請人有無法通過該申請項目的機率時,繼續執行一分類法,根據該申請人的識別資料中的多個關於該申請人的特徵,通過基於一直方圖的決策樹算法,得出該申請人的財力特徵,以判斷是否可通過該申請項目。 The financial capability certification system as described in Claim 7, wherein, in the step of judging whether the applicant is qualified for the application project, the financial capability characteristics of the applicant are also evaluated through a grouping method, the grouping method includes: Introduce a salary distribution model; Determine the group to which the applicant belongs based on the applicant's identifying information against the salary distribution model; and According to the salary distribution of the group to which the applicant belongs, determine the probability of the applicant passing the application project; Among them, when the applicant has no probability of failing to pass the application project, the salary of the applicant is directly estimated, which becomes one of the financial characteristics of the applicant; when the applicant has the probability of failing the application project, Continue to implement a classification method, according to the multiple characteristics of the applicant in the applicant's identification information, through the decision tree algorithm based on the histogram, the financial characteristics of the applicant are obtained to determine whether the application can be approved project. 如請求項7至9中任一項所述的財力證明系統,其中該申請人提出的申請項目為一貸款或信用額度,通過該一或多個財力特徵的可信度計算,進行一排序,根據其中排序最高者判斷該申請人是否符合該申請項目的資格。The financial proof system as described in any one of claims 7 to 9, wherein the application item submitted by the applicant is a loan or credit line, and a ranking is performed by calculating the credibility of the one or more financial features, Judging whether the applicant meets the qualifications of the application program according to the highest ranking among them.
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