TWM617622U - System for financial proof - Google Patents

System for financial proof Download PDF

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TWM617622U
TWM617622U TW110202438U TW110202438U TWM617622U TW M617622 U TWM617622 U TW M617622U TW 110202438 U TW110202438 U TW 110202438U TW 110202438 U TW110202438 U TW 110202438U TW M617622 U TWM617622 U TW M617622U
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Taiwan
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applicant
outbound
financial
application
voice
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TW110202438U
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何俊民
江元淳
林宗聖
盛子珊
陳昱辰
吳璧羽
陳瑞河
張育銓
簡嘉宏
陳昱齊
俞子悠
李岳庭
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玉山商業銀行股份有限公司
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Priority to TW110202438U priority Critical patent/TWM617622U/en
Publication of TWM617622U publication Critical patent/TWM617622U/en

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Abstract

A system for financial proof is provided. The system provides an application platform that allows an applicant to submit application data for a specific item; an outbound system that provides an outbound interface for processing an outbound procedure for confirming the applicant’s working status; and a main server having a database. The method for financial proof is operated in the main server. Firstly, the main server receives the application data for an application item through the application platform. After the applicant is identified, the main server obtains the applicant’s identification data. The outbound system performs the outbound procedure to an external organization for confirming the applicant’s working status. Therefore, the system can rely on several financial characteristics such as applicant’s historical records, tax payment records and working status to determine whether or not the applicant is qualified to pass the application.

Description

財力證明系統Financial Proof System

說明書提出一種證明財力的技術,特別是指提出一種能夠根據客戶提供資料與記錄自動執行財力證明的系統。The manual proposes a technology to prove financial strength, especially a system that can automatically perform financial proof based on the information and records provided by the customer.

一般民眾若有現金的需求時,如有貸款、信用卡申請、額度提升等需求,需要備妥各種財力證明文件,如過去信用資料、財貨資料、繳費記錄,或是加上現在任職公司等的相關證明文件,讓金融單位可以根據這些財力證明文件進行審核,必要時還要進行徵信,最終可以判斷申請人是否有資格通過貸款或信用卡申請。If the general public has cash needs, such as loans, credit card applications, quota enhancements, etc., they need to prepare various financial proof documents, such as past credit information, financial information, payment records, or plus relevant information about the current company. Proof documents, so that financial units can conduct audits based on these financial proof documents, and if necessary, also conduct credit checks, and finally determine whether the applicant is eligible to apply through a loan or credit card.

然而,根據習知全部以人工查核申請人提出財力證明文件的方式,往往耗費人力與時間,且無法解決申請人燃眉之急,急迫需要更有效率的方式。However, according to the knowledge, the manual check of the applicant’s financial documents is often time-consuming, and it cannot solve the applicant’s urgent needs. There is an urgent need for a more efficient method.

為了提供一個有效審核財力的方法,揭露書公開一種財力證明系統,其中利用電腦技術通過一自動執行的財力證明程序,能快速而有效率地證明申請人的財力。In order to provide an effective method of reviewing financial resources, the disclosure document discloses a financial proof system in which computer technology is used to prove the applicant's financial resources quickly and efficiently through an automatically executed financial proof procedure.

根據實施例,提出一種財力證明系統,系統提出一申請平台,可通過網路介面提供申請人提出一申請項目的申請資料;提出一外撥系統,提供一外撥介面,可連接一公用交換電話網路(PSTN),執行外撥程序,包括能撥出至一外部單位,以確認申請人的工作狀態;提出一主伺服器,設有資料庫,可通過其中的一或多個處理器執行財力證明流程。According to an embodiment, a financial proof system is proposed. The system proposes an application platform that can provide applicants with application materials for an application project through a network interface; proposes an outbound system, provides an outbound interface, and can connect to a public switched telephone Network (PSTN), perform outbound procedures, including the ability to dial out to an external unit to confirm the applicant's working status; propose a main server with a database, which can be executed by one or more processors Proof of financial resources process.

在執行財力證明的流程中,通過申請平台接收申請人提出針對一申請項目的申請資料,經主伺服器身份認證後,可取得申請人的識別資料。接著,可根據申請人的識別資料,得出申請人身份資料,接著再通過外撥系統執行外撥程序,以確認申請人的工作狀態。接著可以再取得申請人的歷史記錄或加上繳稅記錄,根據所述申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵,可判斷申請人的財力是否通過取得申請項目的資格。In the process of implementing the financial proof, the application platform receives the application materials submitted by the applicant for an application project, and the identification data of the applicant can be obtained after the identity authentication of the main server. Then, based on the applicant's identification information, the applicant's identity information can be obtained, and then the outbound procedure can be executed through the outbound system to confirm the applicant's work status. Then you can obtain the applicant’s historical records or add tax payment records. According to one or more of the applicant’s work status, historical records and tax payment records, it can be determined whether the applicant’s financial resources are obtained Eligibility for the project.

進一步地,所述外撥系統執行的外撥程序包括,先根據申請人的識別資料自外部單位得出申請人的工作狀態,藉此可以判斷還款能力,經得出外部單位的通信方式後,先形成一語音信息,再轉換語音信息,產生一外撥語音。之後,根據外部單位的通信方式,外撥至外部單位,接通後播出外撥語音。這時,外部單位可以應用一互動式語音回應系統回應詢問申請人相關資訊的語音,同樣地產生語音信息,由外撥系統接收,之後錄製外部單位發出的語音,可以通過主伺服器文字化外部單位發出的語音,能由經文字化的語音解讀出申請人的工作狀態。Further, the outbound procedure implemented by the outbound system includes first obtaining the applicant’s working status from an external unit based on the applicant’s identification data, so that the repayment ability can be judged, and after obtaining the communication method of the external unit , Firstly form a voice message, and then convert the voice message to generate an outbound voice. After that, according to the communication method of the external unit, dial out to the external unit, and broadcast the outgoing voice after being connected. At this time, the external unit can use an interactive voice response system to respond to the voice asking for relevant information of the applicant. The voice message is also generated, received by the outbound system, and then recorded by the external unit. The external unit can be texted through the main server The spoken voice can interpret the applicant's working status from the textualized voice.

進一步地,在上述判斷申請人是否取得申請項目的資格的步驟中,還通過一分群法評估申請人的財力特徵。在此分群法中,先引入一薪資分佈模型,這可以是大數據得出的薪資分佈結果,因此,經對照薪資分佈模型,可根據申請人的識別資料判斷申請人所屬的群組,再得出申請人所屬群組的薪資分佈,判斷申請人通過申請項目的機率。Further, in the above step of determining whether the applicant has obtained the qualification for the application project, the financial characteristics of the applicant are also evaluated by a grouping method. In this grouping method, first introduce a salary distribution model, which can be the result of salary distribution obtained from big data. Therefore, after comparing the salary distribution model, the group to which the applicant belongs can be judged based on the applicant’s identification data, and then The salary distribution of the applicant's group is determined, and the probability of the applicant passing the application project is judged.

優選地,所述申請人提出的申請項目為一貸款或信用額度,通過所述財力特徵的可信度計算,進行排序,根據其中排序最高者判斷申請人是否符合申請項目的資格。Preferably, the application item proposed by the applicant is a loan or a line of credit, and the ranking is performed based on the credibility calculation of the financial characteristics, and whether the applicant is qualified for the application project is judged according to the highest ranking.

為使能更進一步瞭解本新型的特徵及技術內容,請參閱以下有關本新型的詳細說明與圖式,然而所提供的圖式僅用於提供參考與說明,並非用來對本新型加以限制。In order to further understand the features and technical content of the present invention, please refer to the following detailed descriptions and drawings about the present invention. However, the drawings provided are only for reference and explanation, and are not used to limit the present invention.

以下是通過特定的具體實施例來說明本創作的實施方式,本領域技術人員可由本說明書所公開的內容瞭解本創作的優點與效果。本創作可通過其他不同的具體實施例加以施行或應用,本說明書中的各項細節也可基於不同觀點與應用,在不悖離本創作的構思下進行各種修改與變更。另外,本創作的附圖僅為簡單示意說明,並非依實際尺寸的描繪,事先聲明。以下的實施方式將進一步詳細說明本創作的相關技術內容,但所公開的內容並非用以限制本創作的保護範圍。The following are specific specific examples to illustrate the implementation of this creation, and those skilled in the art can understand the advantages and effects of this creation from the content disclosed in this specification. This creation can be implemented or applied through other different specific embodiments, and various details in this specification can also be based on different viewpoints and applications, and various modifications and changes can be made without departing from the concept of this creation. In addition, the drawings of this creation are merely schematic illustrations, and are not depicted in actual size, and are stated in advance. The following implementations will further describe the related technical content of this creation in detail, but the disclosed content is not intended to limit the scope of protection of this creation.

應當可以理解的是,雖然本文中可能會使用到“第一”、“第二”、“第三”等術語來描述各種元件或者信號,但這些元件或者信號不應受這些術語的限制。這些術語主要是用以區分一元件與另一元件,或者一信號與另一信號。另外,本文中所使用的術語“或”,應視實際情況可能包括相關聯的列出項目中的任一個或者多個的組合。It should be understood that although terms such as "first", "second", and "third" may be used herein to describe various elements or signals, these elements or signals should not be limited by these terms. These terms are mainly used to distinguish one element from another, or one signal from another signal. In addition, the term "or" used in this document may include any one or a combination of more of the associated listed items depending on the actual situation.

揭露書公開一種財力證明系統,先請參閱圖1所示財力證明系統架構的實施例示意圖,所述系統可由電腦主機、伺服器、工作站與資料庫,以及運行於各主機中的軟體程序等電腦技術所實現。The disclosure discloses a financial proof system. First, please refer to the schematic diagram of the embodiment of the financial proof system structure shown in Figure 1. The system can be a computer host, a server, a workstation, a database, and a computer such as software programs running on each host. Technology achieved.

圖中顯示系統端設有申請平台12、主伺服器14與外撥系統16等主要元件,彼此可以網路、線路等方式連接,分別可以軟體搭配電腦主機所實現,其中系統提出申請平台12,申請平台12可以運行於特定伺服器中的網頁伺服器(web server)實現,可通過一網路介面(如網頁、行動裝置之軟體程式(APP)等)上的各式欄位與表格提供申請人通過網路10提出一申請項目的申請資料,包括申請人身份相關的識別資料。圖式中顯示申請人可以利用各式使用者裝置101, 102, 103,經由網路10登入申請平台12,經身份認證後,可以線上取得相關申請表格,並引導申請人申請與提交身份證明文件。The figure shows that the system side is equipped with main components such as the application platform 12, the main server 14, and the outbound system 16, which can be connected to each other by means of network, line, etc., and can be realized by software with a computer host. The system submits an application platform 12, The application platform 12 can be implemented by a web server running on a specific server, and applications can be provided through various fields and forms on a network interface (such as a web page, mobile device software program (APP), etc.) A person submits application data for an application project through the Internet 10, including identification data related to the applicant's identity. The diagram shows that the applicant can use various user devices 101, 102, 103 to log in to the application platform 12 via the Internet 10. After identity authentication, the relevant application form can be obtained online, and the applicant can be guided to apply for and submit identity documents .

系統還提出外撥系統16,外撥系統可以是一個獨立運行的電腦主機或伺服器,或是運行於特定伺服器中的軟體服務,其提供一外撥介面連接公用交換電話網路(Public Switched Telephone Network,PSTN)18或特定網路系統。此例即可通過公用交換電話網路18連線外部單位19,並通過語音通信技術執行一外撥程序,撥出至外部單位19(如勞保局、保險公司、電信商、相關政府部門等),主要目的是用來確認申請人的工作狀態,得出申請人為在職、離職、待業等工作狀態與勞健保資料,可據此判斷申請人是否具有還款能力,以及可以負擔的還款金額等資訊。The system also proposes a dialing system 16. The dialing system can be a stand-alone computer host or server, or a software service running on a specific server. It provides an dialing interface to connect to the public switched telephone network (Public Switched Telephone Network). Telephone Network, PSTN) 18 or a specific network system. In this example, you can connect to an external unit 19 through the public switched telephone network 18, and perform an outbound dialing procedure through voice communication technology to dial out to the external unit 19 (such as labor insurance bureaus, insurance companies, telecommunications companies, relevant government departments, etc.) , The main purpose is to confirm the applicant’s working status, obtain the applicant’s work status and labor health insurance information such as on-job, resignation, unemployed, etc., and determine whether the applicant has the ability to repay, and the amount of repayment that can be afforded, etc. News.

財力證明系統還設有一主要運行財力證明方法的主伺服器14,其中設有資料庫,例如管理使用者資料的使用者資料庫,各使用者在特定金融機構內的交易歷史記錄或是繳稅記錄等。主伺服器14可以電腦主機、伺服器或特定形式的電腦系統所實現,利用其中一或多個處理器執行財力證明方法。The financial proof system also has a main server 14 that mainly runs financial proof methods, which has a database, such as a user database for managing user data, transaction history records of each user in a specific financial institution, or tax payment Records etc. The main server 14 can be implemented by a computer host, a server, or a computer system of a specific form, and one or more processors are used to perform the financial proof method.

根據一實施例,申請人通過申請平台12提出特定金融服務的申請,例如貸款、信用卡申請、額度提升等需要財力支撐的金融服務,根據申請人提交的各種資料,財力證明系統可取得其中申請人的識別資料,以利後續利用使用者識別資料進行各種資料取得與查核。According to one embodiment, the applicant submits an application for specific financial services through the application platform 12, such as loans, credit card applications, quota enhancements and other financial services that require financial support. According to various materials submitted by the applicant, the financial certification system can obtain the applicant To facilitate subsequent use of user identification data for various data acquisition and verification.

圖2接著顯示財力證明系統中功能模組的實施例示意圖。Figure 2 then shows a schematic diagram of an embodiment of the functional module in the financial proof system.

根據此圖示之實施例,主伺服器14中設有資料庫,按照功能可以區分為儲存客戶資料的使用者資料庫201,其中記載每個使用者(可能成為金融服務的申請人)的基本資料、認證資料與通信資料等,例如使用者姓名、年齡、身份證號碼、保險資料、聯絡方式、工作地點、職稱與電話等,並能隨時更新。資料庫還包括歷史資料庫204,此為記載每個使用者在特定金融機構的交易歷史資料,如過去的信用資料、貸款資料、信用卡還款記錄等,可以成為個人的財力特徵之一。主伺服器14設有題庫202,此題庫202記載了外撥至外部單位19所需要形成根據各種目的的語音信息,可以通過組合後成為外撥語音。According to the illustrated embodiment, the main server 14 is equipped with a database, which can be divided into a user database 201 for storing customer data according to its function. The basic information of each user (maybe an applicant for financial services) is recorded. Information, authentication information and communication information, such as user name, age, ID number, insurance information, contact information, work location, job title and telephone number, etc., and can be updated at any time. The database also includes a historical database 204, which records the transaction history data of each user in a specific financial institution, such as past credit information, loan information, credit card repayment records, etc., which can be one of the personal financial characteristics. The main server 14 is provided with a question bank 202. The question bank 202 records the voice information required to be dialed out to the external unit 19 according to various purposes, which can be combined to become the dial out voice.

主伺服器14設有運行財力證明方法的演算模組203,演算模組203為利用電腦主機的一或多個處理器、記憶體運行財力證明方法,其中處理器執行了儲存於記憶體中的程式碼,藉此執行證明財力的自動程序。主伺服器14可以通過其中軟體程序實現一個申請平台(12,圖1),或是另以電腦主機或伺服器實現申請平台,讓主伺服器14通過申請平台(12)接收申請人通過提出針對特定申請項目的申請資料,經身份認證後,可取得申請人的識別資料。The main server 14 is provided with a calculation module 203 for running the financial proof method. The calculation module 203 uses one or more processors and memory of the computer host to run the financial proof method, wherein the processor executes the method stored in the memory Code to perform automatic procedures for proving financial resources. The main server 14 can implement an application platform (12, Fig. 1) through the software program, or another computer host or server implements the application platform, so that the main server 14 can receive the applicant through the application platform (12) through the application platform (12). The application materials for specific application items can obtain the identification materials of the applicant after identity authentication.

財力證明系統的外撥系統16可以自主伺服器14取得使用者識別資料211,此例為通過外撥介面212連接公用交換電話網路18,撥通外部單位19時,可以相互以語音信息來往。根據實施例,外撥系統16自主伺服器14取得申請人的識別資料中記載了申請人的姓名、姓名、生日、身份證號等資料,搭配題庫202,可以形成外撥至外部單位19的語音信息,語音信息續經外撥系統16的語音轉換模組213與自然語音模型216轉換為外撥語音,以通過外撥介面212於撥通後撥出至外部單位19。The outbound system 16 of the financial proof system can obtain the user identification data 211 from the autonomous server 14. In this example, it connects to the public switched telephone network 18 through the outbound interface 212, and when dialing external units 19, they can communicate with each other by voice messages. According to the embodiment, the autonomous server 14 of the outbound system 16 obtains the applicant’s identification data, which records the applicant’s name, name, birthday, ID number and other data, and works with the question bank 202 to form a voice dialed to an external unit 19 The voice message is continuously converted into the outbound voice through the voice conversion module 213 and the natural voice model 216 of the outbound system 16 to be dialed out to the external unit 19 through the outbound interface 212 after dialing.

之後,根據實施例,外部單位19可能以人工或是一種互動式語音處理模組(Interactive Voice Response,IVR)221自動回應外撥系統16發出的語音,外撥系統16中的語音接收模組214即接收自外部單位19產生的語音,再經語音處理模組215並可搭配自然語音模型216處理為文字內容,文字內容可以涉及申請人在職與否、職稱、任職公司、投保情形等工作狀態。之後可提供主伺服器14,作為判斷申請人是否有通過申請資格的財力特徵之一。After that, according to the embodiment, the external unit 19 may manually or an interactive voice processing module (Interactive Voice Response, IVR) 221 automatically respond to the voice sent by the outbound system 16, and the voice receiving module 214 in the outbound system 16 That is, the voice generated by the external unit 19 is received by the voice processing module 215 and can be combined with the natural voice model 216 to be processed into text content. The text content may involve the applicant's job status, job title, employment company, insurance status, etc. The main server 14 can then be provided as one of the financial characteristics for judging whether the applicant has passed the application qualification.

舉例來說,所述外部單位19如聯徵中心,外撥系統16可根據申請人身份資料以確認最新任職公司。外部單位19可為提供查詢特定公司資訊、統一編號、規模、營運狀況等資訊的公開資料伺服器,經語音查詢後,可以回應申請人任職公司的資料,同樣地,回應結果可以形成申請人的財力特徵之一。For example, if the external unit 19 is a joint solicitation center, the outbound system 16 can confirm the latest company based on the applicant's identity information. The external unit 19 can be a public data server that provides inquiries about specific company information, uniform numbers, scale, operating conditions and other information. After voice inquiries, it can respond to the applicant’s company information. Similarly, the response results can form the applicant’s One of the financial characteristics.

相關財力證明系統所運行的方法可參考圖3顯示的主要實施例流程圖。Refer to the flow chart of the main embodiment shown in FIG. 3 for the operation method of the relevant financial proof system.

在此流程中,一開始如步驟S301,申請人通過申請平台提供的網路介面填寫申請書,主伺服器通過申請平台接收申請人針對某項申請項目的申請資料,並能取得申請人的識別資料,進行身份認證,如步驟S303。其中身份認證的方式並不限於特定方式,可以通過申請人的影像、識別資料與申請文書,或搭配其他技術(如行動裝置、APP、電子郵件等)進行認證。In this process, at the beginning, as in step S301, the applicant fills in the application form through the web interface provided by the application platform, and the main server receives the applicant's application information for a certain application project through the application platform, and can obtain the applicant's identification Data, perform identity authentication, as in step S303. The method of identity authentication is not limited to a specific method. It can be authenticated through the applicant's image, identification data and application documents, or with other technologies (such as mobile devices, APP, email, etc.).

之後,當外撥系統取得使用者識別資料時,即可依據其中資訊得出適當的一或多個外部單位與對應的通信方式(如網路通信方式、電話號碼等),如步驟S305,以執行外撥程序,目的之一是能夠取得申請人的工作狀態,涵蓋申請人是否在職、任職公司的年資與職稱、申請人的投保資訊等,還可通過特定外部單位取得公司資訊,統一編號、規模以及營運狀況等,經參考相關產業在其職稱下的一般薪資水平,這些資訊都可以用來推估申請人的薪資,成為申請人的財力特徵之一,進而判斷其還款能力。進一步外撥程序可參考圖4所示之實施例流程。After that, when the outbound system obtains the user identification data, it can derive the appropriate one or more external units and corresponding communication methods (such as network communication methods, telephone numbers, etc.) based on the information therein, as in step S305, One of the purposes of the outbound procedure is to be able to obtain the applicant’s working status, including whether the applicant is employed, the company’s seniority and title, the applicant’s insurance information, etc., and the company information can also be obtained through a specific external unit, with a unified number, With reference to the general salary level of the relevant industry under its professional title, such information as the scale and operating conditions can be used to estimate the salary of the applicant, which becomes one of the applicant's financial characteristics, and then judges its repayment ability. For further outbound procedures, please refer to the flow of the embodiment shown in FIG. 4.

除了可從外部單位取得以上資訊外,如步驟S307,可於主伺服系統的資料庫中取得歷史記錄,或如步驟S309,也可通過內部或外部資料庫取得申請人的繳稅記錄。到此步驟為止,財力證明系統可以根據申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵判斷申請人的財力是否取得申請項目的資格。In addition to obtaining the above information from external organizations, in step S307, historical records can be obtained in the database of the main server system, or in step S309, the applicant's tax payment records can also be obtained through internal or external databases. Up to this step, the financial proof system can judge whether the applicant's financial resources are eligible for the application project based on one or more of the applicant's work status, historical records, and tax payment records.

然而,不論系統是否可以查詢到足以證明申請人財力的資訊,或是申請人是否可以提出任何可以證明其財力的文件,系統仍可繼續執行分群法,如步驟S311,分群法可應用一種分群演算法(如K-means),此為一種根據數據分析結果將申請人依照其姓名、年齡、任職公司的產業別、職稱與年資等資訊進行分群,分群結果可估計申請人的薪資(週薪、月薪、年薪等),並據此評估是否有機率無法達成取得貸款的財力條件?若有機率無法通過,即再進行一分類演算法(如Light GBM),以此判斷申請人薪資是否達到取得貸款的財力條件(薪資下限)。分群法可參考圖5顯示之實施例流程。However, regardless of whether the system can query the information sufficient to prove the applicant's financial resources, or whether the applicant can submit any documents that can prove his financial resources, the system can still continue to execute the clustering method, such as step S311, the clustering method can apply a clustering algorithm Method (such as K-means), which is a method of grouping applicants according to their name, age, industry, title and seniority of the company based on the results of data analysis. The results of the grouping can estimate the applicant’s salary (weekly salary, Monthly salary, annual salary, etc.), and evaluate whether there is a chance that the financial conditions for obtaining a loan cannot be met? If the chance is not passed, another classification algorithm (such as Light GBM) is performed to determine whether the applicant's salary meets the financial conditions (lower salary limit) for obtaining a loan. For the grouping method, refer to the embodiment process shown in FIG. 5.

揭露書提出系統所運行的財力證明方法為根據上述流程步驟S307取得申請人的歷史記錄、步驟S309取得申請人的繳稅記錄,以及/或步驟S311分群的結果(其中之一或任意組合)形成一或多個財力特徵,使得系統可以據此判斷申請人的財力是否取得申請項目的資格。The financial proof method operated by the disclosure proposal system is to obtain the applicant's historical record in step S307, step S309 to obtain the applicant's tax payment record, and/or the result of grouping in step S311 (one or any combination). One or more financial characteristics allow the system to determine whether the applicant’s financial resources are eligible for the project.

根據一實施例,以上幾個財力特徵可以一可信度作為判斷基準,可信度的演算方式主要是依據各種財力特徵的取得來源進行權值(weight)評估。舉例來說,如果申請人的繳稅記錄源自官方資料,可信度的權值就比較高;如果申請人的交易記錄分散在不同的來源(如銀行),使得系統能夠取得的交易記錄並不完整,此財力特徵的可信度就較差,賦予此歷史記錄的權值就不高;如果申請人在分群法得出的結果僅剛好跨過薪資下限,給予的權值也不高。以此類推,系統可以依據各種財力特徵進行可信度評估,之後,如步驟S313,將上述歷史記錄、繳稅記錄與分群分類結果執行一可信度排序,使得系統可以根據可信度排序進行是否通過申請人提出的申請項目,例如,在可信度排序時,判斷申請人的歷史記錄、繳稅記錄與分群分類結果中可信度最高者,以此判斷申請人是否符合申請項目的資格,如流程中步驟S315。According to an embodiment, the above financial characteristics can be a credibility as a criterion for judgment, and the calculation method of the credibility is mainly to evaluate the weights based on the sources of acquisition of various financial characteristics. For example, if the applicant’s tax payment records are derived from official data, the weight of credibility is relatively high; if the applicant’s transaction records are scattered across different sources (such as banks), the transaction records obtained by the system will not Incomplete, the credibility of this financial feature is poor, and the weight assigned to this historical record is not high; if the result obtained by the applicant in the clustering method only just crosses the lower limit of salary, the weight given is not high. By analogy, the system can perform credibility evaluations based on various financial characteristics, and then, in step S313, perform a credibility ranking of the above historical records, tax payment records, and group classification results, so that the system can perform credibility rankings according to credibility. Whether the application items submitted by the applicant are passed, for example, in the credibility ranking, judge the applicant's historical records, tax payment records, and group classification results with the highest credibility to determine whether the applicant is eligible for the application item , As in step S315 in the process.

圖4顯示財力證明系統所運行財力證明方法中外撥程序實施例流程圖,流程主要應用在外撥系統中,外撥系統可以為一獨立主機或伺服器,或為特定伺服器中的軟體程式所運行的服務,實施例可參考圖2顯示的功能模組。Figure 4 shows a flow chart of an embodiment of the outbound procedure in the outbound procedure in the outbound procedure run by the method for the outbound procedure. The procedure is mainly used in the outbound system. The outbound system can be an independent host or server, or run by a software program in a specific server. For examples of services, please refer to the functional modules shown in Figure 2.

根據由外撥系統執行的外撥程序的實施例,一開始,如步驟S401,外撥系統接收主伺服器提供的使用者(申請人)的識別資料,如步驟S403,使得外撥系統中的軟體程序根據識別資料得出申請人的名字、住址、身份證號等可識別身份的資料,並查詢外部單位通信方式後,可根據外撥系統中的題庫產生語音信息。According to the embodiment of the outbound procedure executed by the outbound system, initially, in step S401, the outbound system receives the identification data of the user (applicant) provided by the main server, and in step S403, the outbound system The software program obtains the applicant's name, address, ID number and other identifiable information based on the identification data, and after querying the communication method of the external unit, it can generate voice information based on the question bank in the outbound system.

之後,如步驟S405,利用外撥系統中的軟體程序轉換語音信息為外撥出去的語音,如步驟S407,形成外撥語音,再如步驟S409,外撥系統根據外部單位的通信方式執行外撥,例如撥打電話號碼或是利用網路通信。之後,如步驟S411,於接通後播放外撥語音。這時,除了人工語音來往外,還可與外部單位中的互動式語音回應系統對接,互動式語音回應系統可以自動回應外撥系統發出的語音。之後,如步驟S413,外撥系統中的軟體程序接收並錄製外部單位的語音,並如步驟S415,進行文字化,形成記錄,經文字化的語音可解讀出申請人的工作狀態。之後如步驟S417,儲存在外撥系統中,最後,可將結果回傳至主伺服器,如步驟S419,使得主伺服器可根據外撥系統提供外部單位的語音得出申請人的工作狀態。Then, in step S405, the software program in the outbound system is used to convert the voice information into the outbound voice, in step S407, the outbound voice is formed, and then in step S409, the outbound system executes outbound calls according to the communication mode of the external unit , Such as dialing a phone number or using the Internet to communicate. Then, in step S411, the outgoing voice is played after the connection is made. At this time, in addition to manual voice communication, it can also be docked with the interactive voice response system in the external unit. The interactive voice response system can automatically respond to the voice issued by the outbound system. After that, in step S413, the software program in the outbound system receives and records the voice of the external unit, and in step S415, it is textualized to form a record, and the working status of the applicant can be interpreted through the textualized voice. Then, in step S417, it is stored in the outbound system. Finally, the result can be sent back to the main server. In step S419, the main server can obtain the applicant's working status based on the voice of the external unit provided by the outbound system.

根據以上實施例,若在一情況中,例如,當沒有(或不完全、不可信)歷史記錄、繳稅記錄,可運行上述外撥程序確認申請人工作狀態。另外,還可以機器學習法根據申請人提供資訊(基本資料、行業別、婚姻狀況、職稱、年資等資料)與聯徵資料(聯合徵信社),利用分群法根據群組化的薪資分佈判斷申請人的分群(grouping)結果,以及後續分類。其中所述分類法是一種基於一個或多個自變數判定應變數所屬類別的技術,應用於財力證明,可應用邏輯迴歸的方法,建立針對特定申請項目提出問題(可由題庫取得),以詢問申請人各種問題,並對回應進行二元歸類,算出符合申請資格的機率。According to the above embodiments, if in a situation, for example, when there is no (or incomplete, unreliable) history record or tax payment record, the above outbound procedure can be run to confirm the applicant's work status. In addition, the machine learning method can also be used to judge based on the information provided by the applicant (basic information, industry, marital status, job title, seniority, etc.) and joint information (joint credit agency), using the grouping method to determine the salary distribution based on the group Applicant's grouping results, and subsequent classification. The classification method is a technology based on one or more independent variables to determine the category of the strain number. It is applied to financial proof. Logistic regression can be used to establish questions for specific application items (which can be obtained from the question bank) to inquire about the application People have various questions, and the responses are classified into two categories, and the probability of meeting the eligibility of the application is calculated.

圖5即顯示財力證明方法中分群法的實施例流程圖。Figure 5 shows a flowchart of an embodiment of the grouping method in the financial proof method.

主伺服器開始執行分群演算法(步驟S501),先引入薪資分佈模型(步驟S503),實施例可以參考圖6顯示的盒鬚圖,根據申請人識別資料中的基本資料,以及通過外撥程序確認的工作狀態(如是否在職、工作職稱、年資、產業別等)判斷申請人的群組(步驟S505),並從薪資分佈模型中得出通過申請的機率,判斷是否有無法通過申請的機率(步驟S507)。其中,根據薪資分佈模型中的薪資分佈(如參考上下限),當申請人沒有無法通過申請項目的機率時(否),可以執行步驟S509,系統將確認申請人取得資格,並進一步得出申請人通過申請項目的可信度;反之,當申請人有不通過申請的機率時(是),如步驟S511,還繼續執行分類演算法。The main server starts to execute the grouping algorithm (step S501), and first introduces the salary distribution model (step S503). The embodiment can refer to the box-and-whisker diagram shown in FIG. The confirmed work status (such as whether they are employed, job title, seniority, industry category, etc.) determine the applicant's group (step S505), and obtain the probability of passing the application from the salary distribution model to determine whether there is a probability of failing the application (Step S507). Among them, according to the salary distribution in the salary distribution model (for example, refer to the upper and lower limits), when the applicant has no chance of failing to pass the application project (No), step S509 can be executed, and the system will confirm that the applicant is qualified, and further draw the application The credibility of the person passing the application item; on the contrary, when the applicant has a probability of not passing the application (Yes), as in step S511, the classification algorithm is still executed.

當申請人有無法通過申請項目的機率時,繼續執行一分類法,根據一實施例,其中將根據申請人的識別資料中的多個關於申請人的特徵,通過基於一直方圖的決策樹算法,找出最佳劃分點(決策樹),以進行分類(步驟S513),最後根據分類結果評估申請人的財力特徵的可信度,以判斷是否可通過申請項目(步驟S515)。When the applicant has the possibility of failing to pass the application project, continue to implement a classification method. According to an embodiment, according to multiple characteristics of the applicant in the applicant’s identification data, a decision tree algorithm based on a histogram is adopted. , Find the best division point (decision tree) for classification (step S513), and finally evaluate the credibility of the applicant's financial characteristics according to the classification result to determine whether the application can be passed (step S515).

如此,根據以上實施例的描述,財力證明系統根據申請人的識別資料取得申請人的歷史記錄或加上繳稅記錄,再配合分群或分類結果,形成一或多個財力特徵,據此判斷申請人的財力是否取得申請項目的資格。In this way, according to the description of the above embodiment, the financial proof system obtains the applicant’s historical records or adds tax payment records based on the applicant’s identification data, and then cooperates with the grouping or classification results to form one or more financial characteristics, and judges the application based on this Whether the person’s financial resources are eligible for the project.

圖6示意顯示分群演算法中採用盒鬚圖的範例示意圖。Fig. 6 schematically shows an example of using box-and-whisker plots in the grouping algorithm.

此範例顯示分群演算法採用的薪資分佈模型,顯示在不同年齡(或其他條件)中的薪資分佈,也就是讓系統可以先根據各年齡層(或其他條件)的薪資狀態進行分群,再判斷申請人的群組,並能據此估計申請人的薪資水平。在此例中,盒鬚圖顯示每群人的薪資分佈機率,彼此間的薪資差異小,每群表示該群人的薪資上下限,形成一個分群下界601。經分群後,比對分群下界601,若申請人薪資沒有低於分群下界601的機率,表示都超過分群下界601,即判斷該申請人可以取得申請項目的資格;反之,若申請人所屬群組薪資下限低於分群下界601,則會繼續執行分類演算法。This example shows the salary distribution model used by the grouping algorithm, showing the salary distribution in different ages (or other conditions), which means that the system can first group according to the salary status of each age group (or other conditions), and then judge the application The group of people, and can estimate the salary level of the applicant based on this. In this example, the box-and-whisker diagram shows the probability of salary distribution of each group of people, and the salary difference between each group is small. Each group represents the upper and lower limits of the group's salary, forming a group lower bound 601. After grouping, compare the lower group 601. If the applicant’s salary is not lower than the lower group 601, it means that the applicant’s salary exceeds the lower group 601, which means that the applicant can be qualified for the application; otherwise, if the applicant belongs to the group If the salary lower limit is lower than the group lower limit 601, the classification algorithm will continue to be executed.

綜上所述,根據上述實施例所揭露財力證明系統,系統通過資料收集、大數據分析、機器學習、外撥程序、分群或分類法等技術,自動判斷申請某項目的申請人的財力,在一應用中,申請人提出的申請項目可為一貸款或信用額度(如信用卡申請、額度提升等),通過上述一或多個財力特徵的可信度計算,進行一排序,根據其中排序最高者判斷申請人是否符合申請項目的資格。In summary, according to the financial proof system disclosed in the above embodiments, the system automatically judges the financial resources of applicants applying for a certain project through data collection, big data analysis, machine learning, outsourcing procedures, clustering or classification methods, etc. In an application, the application item submitted by the applicant can be a loan or credit limit (such as credit card application, limit increase, etc.), and a ranking is made based on the credibility calculation of one or more of the above financial characteristics, according to the highest ranking among them Determine whether the applicant meets the qualifications of the application project.

以上所公開的內容僅為本新型的優選可行實施例,並非因此侷限本新型的申請專利範圍,所以凡是運用本新型說明書及圖式內容所做的等效技術變化,均包含於本新型的申請專利範圍內。The content disclosed above is only a preferred and feasible embodiment of the present model, and does not limit the scope of the patent application of the present model. Therefore, all equivalent technical changes made by using the description and schematic content of the present model are included in the application of the present model. Within the scope of the patent.

101, 102, 103:使用者裝置101, 102, 103: user device

10:網路10: Internet

12:申請平台12: Application platform

14:主伺服器14: main server

16:外撥系統16: Outbound system

18:公用交換電話網路18: Public Switched Telephone Network

19:外部單位19: External unit

201:使用者資料庫201: User database

202:題庫202: Question Bank

203:演算模組203: Calculation Module

204:歷史資料庫204: Historical Database

211:使用者識別資料211: User identification data

212:外撥介面212: Outbound interface

213:語音轉換模組213: Voice conversion module

214:語音接收模組214: Voice receiving module

215:語音處理模組215: Voice Processing Module

216:自然語音模型216: Natural Speech Model

221:互動式語音處理模組221: Interactive voice processing module

601:分群下界601: The Lower Bound of the Group

步驟S301~S315:財力證明方法流程圖Steps S301~S315: flow chart of financial proof method

步驟S401~S419:外撥程序圖Steps S401~S419: outbound program diagram

步驟S501~S515:分群法流程圖Steps S501~S515: flow chart of grouping method

圖1顯示財力證明系統架構的實施例示意圖;Figure 1 shows a schematic diagram of an embodiment of the financial proof system architecture;

圖2顯示財力證明系統中功能模組的實施例示意圖;Figure 2 shows a schematic diagram of an embodiment of a functional module in the financial proof system;

圖3顯示財力證明系統執行財力證明的主要實施例流程圖;Figure 3 shows a flow chart of a main embodiment of the financial proof system for executing financial proof;

圖4顯示財力證明系統中運行外撥程序的實施例流程圖;Figure 4 shows a flowchart of an embodiment of the outbound program running in the financial proof system;

圖5顯示財力證明系統中中分群法的實施例流程圖;以及Figure 5 shows a flowchart of an embodiment of the grouping method in the financial proof system; and

圖6顯示分群演算法中採用盒鬚圖的範例示意圖。Figure 6 shows an example schematic diagram of box-and-whisker plots used in the grouping algorithm.

101,102,103:使用者裝置 101, 102, 103: user device

10:網路 10: Internet

12:申請平台 12: Application platform

14:主伺服器 14: main server

16:外撥系統 16: Outbound system

18:公用交換電話網路 18: Public Switched Telephone Network

19:外部單位 19: External unit

Claims (10)

一種財力證明系統,包括:一外撥系統,提供一外撥介面執行一外撥程序,撥出至一外部單位,以確認提出一申請項目的一申請人的工作狀態;以及一主伺服器,包括儲存使用者資料的一使用者資料庫以及記載每個使用者在特定金融機構的交易歷史資料的一歷史資料庫,連接該外撥系統,以提供該外撥系統取得該申請人的識別資料,通過該主伺服器的一或多個處理器執行一財力證明方法,其中包括:接收該申請人針對該申請項目的申請資料,經身份認證後,取得該申請人的識別資料;根據該申請人的識別資料,通過該外撥系統執行該外撥程序,以確認該申請人的工作狀態;根據該申請人的識別資料自該歷史資料庫取得該申請人的歷史記錄或加上繳稅記錄;以及根據該申請人的工作狀態、歷史記錄與繳稅記錄的其中之一或多個財力特徵,判斷該申請人是否取得該申請項目的資格。 A financial proof system includes: an outbound system, providing an outbound interface to execute an outbound procedure, and dial out to an external unit to confirm the working status of an applicant who submits an application item; and a main server, Including a user database storing user data and a historical database recording each user's transaction history data in a specific financial institution, connected to the outbound system to provide the outbound system to obtain the identification data of the applicant , Execute a financial proof method through one or more processors of the main server, which includes: receiving the applicant’s application data for the application item, after identity authentication, obtaining the applicant’s identification data; according to the application Person’s identification data, execute the outbound procedure through the outbound system to confirm the applicant’s work status; obtain the applicant’s historical records from the historical database based on the applicant’s identification data or add tax payment records ; And according to one or more of the applicant's work status, historical records and tax payment records, determine whether the applicant is eligible for the application project. 如請求項1所述的財力證明系統,還包括一申請平台,通過一網路介面提供該申請人提出該申請項目的申請資料。 The financial proof system as described in claim 1 further includes an application platform, which provides the applicant's application materials for the application project through a network interface. 如請求項2所述的財力證明系統,其中該申請平台為運行於該主伺服器或另一伺服器中的一網頁伺服器,實現該網路介面,並用以認證該申請人的身份。 The financial proof system according to claim 2, wherein the application platform is a web server running on the main server or another server, which implements the network interface and is used to authenticate the identity of the applicant. 如請求項1所述的財力證明系統,其中該外撥系統為一獨立運行的電腦主機或伺服器,以該外撥介面連接一公用交換電話網路或一網路系統以執行該外撥程序。 The financial proof system as described in claim 1, wherein the outbound system is an independent computer host or server, and the outbound interface is connected to a public switched telephone network or a network system to execute the outbound procedure . 如請求項4所述的財力證明系統,其中該外撥系統執行的該外撥程序包括:根據該申請人的識別資料與該外部單位的通信方式形成一語音信息;轉換該語音信息,產生一外撥語音;根據該外部單位的通信方式,外撥至該外部單位,接通後播出該外撥語音;接收並錄製該外部單位發出的語音;以及文字化該外部單位發出的語音,其中,由經文字化的語音解讀出該申請人的工作狀態。 The financial proof system according to claim 4, wherein the outbound procedure executed by the outbound system includes: forming a voice message based on the identification data of the applicant and the communication mode of the external unit; converting the voice message to generate a voice message Outbound voice; dial out to the external unit according to the communication method of the external unit, and broadcast the outbound voice after being connected; receive and record the voice from the external unit; and textualize the voice from the external unit, where , Interpret the applicant’s working status from the textual voice. 如請求項5所述的財力證明系統,其中該主伺服器設有一題庫,該題庫記載外撥至該外部單位所需要形成根據各種目的的該語音信息,可以通過組合後成為該外撥語音。 According to claim 5, the financial proof system, wherein the main server is provided with a question bank, which records the voice information required for dialing out to the external unit to form the voice information according to various purposes, which can be combined to become the dialing voice. 如請求項6所述的財力證明系統,其中該語音信息經該外撥系統的一語音轉換模組與一自然語音模型轉換為該外撥語音,以通過該外撥介面於撥通後撥出至該外部單位。 The financial proof system according to claim 6, wherein the voice message is converted into the outbound voice through a voice conversion module and a natural voice model of the outbound system, so as to be dialed out after dialing through the outbound interface To the external unit. 如請求項1所述的財力證明系統,其中,於判斷該申請人是否取得該申請項目的資格的步驟中,還通過一分群法評估該申請人的財力特徵,該主伺服器執行的該分群法包括:引入一薪資分佈模型;對照該薪資分佈模型,根據該申請人的識別資料判斷該申請人所屬的群組;以及根據該申請人所屬的群組的薪資分佈,判斷該申請人通過該申請項目的機率。 The financial proof system according to claim 1, wherein in the step of determining whether the applicant has obtained the qualification of the application project, the financial characteristics of the applicant are also evaluated by a clustering method, and the clustering executed by the main server The method includes: introducing a salary distribution model; comparing with the salary distribution model, judging the group to which the applicant belongs based on the applicant’s identification data; and judging the applicant through the salary distribution of the group to which the applicant belongs. The probability of applying for the project. 如請求項8所述的財力證明系統,其中,於該主伺服器執行的該分群法中,當該申請人沒有無法通過該申請項目的機率時,即直接推估該申請人的薪資,成為該申請人的財力特徵 之一;當該申請人有無法通過該申請項目的機率時,繼續執行一分類法,根據該申請人的識別資料中的多個關於該申請人的特徵,通過基於一直方圖的決策樹算法,得出該申請人的財力特徵,以判斷是否可通過該申請項目。 The financial proof system described in claim 8, wherein in the grouping method executed by the main server, when the applicant has no chance of failing the application item, the salary of the applicant is directly estimated and becomes Financial characteristics of the applicant One; when the applicant has a probability of failing to pass the application item, continue to implement a classification method, according to the applicant’s identification data, based on multiple characteristics of the applicant, through the decision tree algorithm based on histogram , To obtain the financial characteristics of the applicant to determine whether the application can be passed. 如請求項1至9中任一項所述的財力證明系統,其中該申請人提出的申請項目為一貸款或信用額度,通過該一或多個財力特徵的可信度計算,進行一排序,根據其中排序最高者判斷該申請人是否符合該申請項目的資格。 For example, the financial proof system according to any one of claims 1 to 9, wherein the application item submitted by the applicant is a loan or a line of credit, and a ranking is performed based on the credibility calculation of the one or more financial characteristics, According to the highest ranking among them, judge whether the applicant meets the eligibility of the application project.
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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI810533B (en) * 2021-03-08 2023-08-01 玉山商業銀行股份有限公司 Method and system for financial proof

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI810533B (en) * 2021-03-08 2023-08-01 玉山商業銀行股份有限公司 Method and system for financial proof

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