TW202105307A - Self-service textile cleaning service system and self-service textile cleaning service method - Google Patents
Self-service textile cleaning service system and self-service textile cleaning service method Download PDFInfo
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Abstract
Description
本發明是有關於一種系統與方法,且特別是有關於一種自助紡織品清潔服務系統及自助紡織品清潔服務方法。 The present invention relates to a system and method, and particularly relates to a self-service textile cleaning service system and a self-service textile cleaning service method.
傳統的洗衣店,是由店家幫客戶清洗衣服,但由於價格較高,因此大多是高單價的貴重衣物等才會交由洗衣店代為清洗。而在一些地方,如宿舍、旅館等地的居住者有洗衣的需求,但因種種因素無法自己洗衣,因此自助洗衣店就應運而生。 In a traditional laundromat, the store will wash the clothes for customers, but because of the high price, most of the expensive clothes with high unit prices will be handed over to the laundromat to wash on their behalf. In some places, such as dormitories, hotels and other places, the residents have the need to do laundry, but due to various factors, they cannot do laundry by themselves, so self-service laundromats came into being.
然而,大多數自助洗衣店採無人式經營,難以為店家帶來更多收益。 However, most self-service laundromats operate unmanned, which makes it difficult to bring more revenue to the store.
本發明提出一種自助紡織品清潔服務系統及自助紡織品清潔服務方法,改善先前技術的問題。 The present invention provides a self-service textile cleaning service system and a self-service textile cleaning service method to improve the problems of the prior art.
在本發明的一實施例中,本發明所提出的自助紡織品清潔服務系統,其包含伺服器、收銀裝置與紡織品清潔裝置。伺服器與人機介面裝置建立通訊,收銀裝置設置於店鋪,收銀裝置與伺服器建立通訊,紡織品清潔裝置設置於店鋪。在人機介面裝置將關於紡織品清潔裝置的選取資訊發送給伺服器以後,伺服器回傳繳費條碼的資料給人機介面裝置,使人機介面裝置得以提供繳費條碼,當收銀裝置讀取繳費條碼時,收銀裝置將繳費條碼傳送給伺服器進行驗證,若收銀裝置所傳送的繳費條碼通過伺服器驗證,伺服器令紡織品清潔裝置執行預設操作。 In an embodiment of the present invention, the self-service textile cleaning service system provided by the present invention includes a server, a cash register device, and a textile cleaning device. The server establishes communication with the man-machine interface device, the cash register device is installed in the store, the cash register device establishes communication with the server, and the textile cleaning device is installed in the store. After the HMI device sends the selected information about the textile cleaning device to the server, the server returns the payment barcode data to the HMI device so that the HMI device can provide the payment barcode. When the cash register device reads the payment barcode When the cash register device transmits the payment barcode to the server for verification, if the payment barcode transmitted by the cash register device passes the server verification, the server causes the textile cleaning device to perform a preset operation.
在本發明的一實施例中,人機介面裝置為多媒體機,當多媒體機接受使用者操作以選取紡織品清潔裝置時,多媒體機將關於紡織品清潔裝置的選取資訊發送給伺服器,伺服器回傳繳費條碼的資料給多媒體機,使多媒體機列印含有繳費條碼的繳費單。 In one embodiment of the present invention, the man-machine interface device is a multimedia machine. When the multimedia machine accepts a user's operation to select a textile cleaning device, the multimedia machine sends the selected information about the textile cleaning device to the server, and the server returns The data of the payment barcode is sent to the multimedia machine, so that the multimedia machine prints the payment slip containing the payment barcode.
在本發明的一實施例中,人機介面裝置為行動裝置,當行動裝置執行店鋪應用程式去接受使用者操作以選取紡織品清潔裝置時,行動裝置將關於紡織品清潔裝置的選取資訊發送給伺服器,伺服器回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。 In an embodiment of the present invention, the human-machine interface device is a mobile device. When the mobile device executes a shop application to accept a user's operation to select a textile cleaning device, the mobile device sends the selected information about the textile cleaning device to the server , The server returns the payment barcode data to the mobile device, so that the mobile device displays the payment barcode.
在本發明的一實施例中,紡織品清潔裝置具有識別條碼,人機介面裝置為行動裝置,在行動裝置掃描紡織品清潔裝置的識別條碼以後,行動裝置將關於紡織品清潔裝置的選取資訊發送給伺服器,伺服器回傳繳費條碼的資料給行動裝 置,使行動裝置顯示繳費條碼。 In an embodiment of the present invention, the textile cleaning device has an identification barcode, and the human-machine interface device is a mobile device. After the mobile device scans the identification barcode of the textile cleaning device, the mobile device sends the selected information about the textile cleaning device to the server , The server returns the payment barcode data to the mobile device Set the mobile device to display the payment barcode.
在本發明的一實施例中,紡織品清潔裝置為洗衣機、烘衣機、脫水機、乾洗機、去漬裝置、衣物除塵機、或前述之組合之構造。 In an embodiment of the present invention, the textile cleaning device is a washing machine, a clothes dryer, a dehydrating machine, a dry cleaning machine, a stain removing device, a clothes dust remover, or a combination of the foregoing.
在本發明的一實施例中,本發明所提出的自助紡織品清潔服務方法包含以下步驟:(a)在人機介面裝置將關於紡織品清潔裝置的選取資訊發送給伺服器以後,透過伺服器回傳繳費條碼的資料給人機介面裝置,使人機介面裝置得以提供繳費條碼;(b)當收銀裝置讀取繳費條碼時,收銀裝置將繳費條碼傳送給伺服器進行驗證;(c)若收銀裝置所傳送的繳費條碼通過伺服器驗證,伺服器令紡織品清潔裝置執行預設操作。 In an embodiment of the present invention, the self-service textile cleaning service method proposed by the present invention includes the following steps: (a) After the human-machine interface device sends the selected information about the textile cleaning device to the server, it returns it through the server The payment barcode data is provided to the HMI device, so that the HMI device can provide the payment barcode; (b) When the cash register device reads the payment barcode, the cash register device sends the payment barcode to the server for verification; (c) if the cash register device The transmitted payment barcode is verified by the server, and the server instructs the textile cleaning device to perform a preset operation.
在本發明的一實施例中,人機介面裝置為多媒體機,步驟(a)包含:當多媒體機接受使用者操作以選取紡織品清潔裝置時,多媒體機將關於紡織品清潔裝置的選取資訊發送給伺服器,伺服器回傳繳費條碼的資料給多媒體機,使多媒體機列印含有繳費條碼的繳費單。 In an embodiment of the present invention, the human-machine interface device is a multimedia machine, and step (a) includes: when the multimedia machine accepts a user's operation to select a textile cleaning device, the multimedia machine sends selection information about the textile cleaning device to the server The server returns the payment barcode data to the multimedia machine, so that the multimedia machine prints the payment slip containing the payment barcode.
在本發明的一實施例中,人機介面裝置為一行動裝置,步驟(a)包含:當行動裝置執行店鋪應用程式去接受使用者操作以選取紡織品清潔裝置時,行動裝置將關於紡織品清潔裝置的選取資訊發送給伺服器,伺服器回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。 In an embodiment of the present invention, the human-machine interface device is a mobile device, and step (a) includes: when the mobile device executes a shop application to accept a user's operation to select a textile cleaning device, the mobile device will refer to the textile cleaning device The selected information of is sent to the server, and the server returns the payment barcode data to the mobile device, so that the mobile device displays the payment barcode.
在本發明的一實施例中,紡織品清潔裝置具有識別條碼,人機介面裝置為行動裝置,步驟(a)包含:在行動 裝置掃描紡織品清潔裝置的識別條碼以後,行動裝置將關於紡織品清潔裝置的選取資訊發送給伺服器,伺服器回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。 In an embodiment of the present invention, the textile cleaning device has an identification barcode, the human-machine interface device is a mobile device, and step (a) includes: After the device scans the identification barcode of the textile cleaning device, the mobile device sends the selected information about the textile cleaning device to the server, and the server returns the payment barcode data to the mobile device so that the mobile device displays the payment barcode.
在本發明的一實施例中,紡織品清潔裝置為洗衣機、烘衣機、脫水機、乾洗機、去漬裝置、衣物除塵機、或前述之組合之構造。 In an embodiment of the present invention, the textile cleaning device is a washing machine, a clothes dryer, a dehydrating machine, a dry cleaning machine, a stain removing device, a clothes dust remover, or a combination of the foregoing.
綜上所述,本發明之技術方案與現有技術相比具有明顯的優點和有益效果。相較於投幣式自助洗衣機或直接線上支付的自助洗衣機,本發明的技術方案無形中導引自助洗衣的顧客至設有收銀裝置的櫃檯繳費結帳,在此過程中有助於提昇顧客於店鋪中進行其他消費的機會。 In summary, the technical solution of the present invention has obvious advantages and beneficial effects compared with the prior art. Compared with coin-operated self-service washing machines or self-service washing machines with direct online payment, the technical solution of the present invention virtually guides self-service laundry customers to a counter with a cash register device for payment and checkout, which helps to improve customers' convenience in the process. Opportunities for other consumption in the store.
以下將以實施方式對上述之說明作詳細的描述,並對本發明之技術方案提供更進一步的解釋。 Hereinafter, the above description will be described in detail by way of implementation, and a further explanation will be provided for the technical solution of the present invention.
為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附符號之說明如下: In order to make the above and other objects, features, advantages and embodiments of the present invention more comprehensible, the description of the attached symbols is as follows:
100‧‧‧自助紡織品清潔服務系統 100‧‧‧Self-service textile cleaning service system
110‧‧‧伺服器 110‧‧‧Server
120‧‧‧收銀裝置 120‧‧‧Cash register
130‧‧‧紡織品清潔裝置 130‧‧‧Textile cleaning device
150‧‧‧人機介面裝置 150‧‧‧Human Machine Interface Device
190‧‧‧店鋪 190‧‧‧Shop
200‧‧‧自助紡織品清潔服務方法 200‧‧‧Self-service textile cleaning service method
S201~S203‧‧‧步驟 S201~S203‧‧‧Step
為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之說明如下:第1圖是依照本發明一實施例之一種自助紡織品清潔服務系統的方塊圖;以及第2圖是依照本發明一實施例之一種自助紡織品清潔服務方法的流程圖。 In order to make the above and other objects, features, advantages and embodiments of the present invention more comprehensible, the description of the accompanying drawings is as follows: Figure 1 is a block diagram of a self-service textile cleaning service system according to an embodiment of the present invention ; And Figure 2 is a flowchart of a self-service textile cleaning service method according to an embodiment of the present invention.
為了使本發明之敘述更加詳盡與完備,可參照 所附之圖式及以下所述各種實施例,圖式中相同之號碼代表相同或相似之元件。另一方面,眾所週知的元件與步驟並未描述於實施例中,以避免對本發明造成不必要的限制。 In order to make the description of the present invention more detailed and complete, please refer to In the accompanying drawings and the various embodiments described below, the same numbers in the drawings represent the same or similar elements. On the other hand, well-known elements and steps are not described in the embodiments to avoid unnecessary limitations on the present invention.
於實施方式與申請專利範圍中,涉及『連接』之描述,其可泛指一元件透過其他元件而間接耦合至另一元件,或是一元件無須透過其他元件而直接連結至另一元件。 In the embodiments and the scope of patent application, the description of "connection" can generally refer to a component that is indirectly coupled to another component through other components, or that one component is directly connected to another component without going through other components.
於實施方式與申請專利範圍中,除非內文中對於冠詞有所特別限定,否則『一』與『該』可泛指單一個或複數個。 In the implementation mode and the scope of the patent application, unless the article is specifically limited in the context, "一" and "the" can generally refer to a single or plural.
本文中所使用之『約』、『大約』或『大致』係用以修飾任何可些微變化的數量,但這種些微變化並不會改變其本質。於實施方式中若無特別說明,則代表以『約』、『大約』或『大致』所修飾之數值的誤差範圍一般是容許在百分之二十以內,較佳地是於百分之十以內,而更佳地則是於百分五之以內。 The "about", "approximately" or "approximately" used in this article are used to modify any amount that can be changed slightly, but such slight changes will not change its essence. If there is no special description in the embodiment, it means that the error range of the value modified with "about", "approximately" or "approximately" is generally allowed within 20%, preferably less than 10%. Within, and better within five percent.
第1圖是依照本發明一實施例之一種自助紡織品清潔服務系統100的方塊圖。如第1圖所示,自助紡織品清潔服務系統100包含伺服器110、收銀裝置120與紡織品清潔裝置130。
FIG. 1 is a block diagram of a self-service textile
在架構上,伺服器110與人機介面裝置150建立通訊(如:有線通訊、無線通訊或前述之組合),收銀裝置120設置於店鋪190,收銀裝置120與伺服器110建立通訊(如:有線通訊、無線通訊或前述之組合),紡織品清潔裝置130設置於店鋪190。
In terms of architecture, the
舉例而言,伺服器110可為一台或數台伺服器主機,彼此連線。收銀裝置120可為收銀機;或者,收銀裝置120可包含收銀機與店鋪後台主機,彼此連線。紡織品清潔裝置130可為洗衣機、烘衣機、脫水機、乾洗機、去漬裝置、衣物除塵機、或前述之組合之構造(如:洗脫烘衣機、洗加烘衣機…等)。人機介面裝置150可為設置於店鋪190的多媒體機、行動裝置(如:手機、平板電腦、筆記型電腦…等)或其他電腦裝置。
For example, the
於使用時,使用者可將紡織品置入紡織品清潔裝置130中。並且,使用者可操作人機介面裝置150以選取紡織品清潔裝置130並設定其清潔過程。舉例而言,若紡織品清潔裝置130為洗加烘衣機,使用者可透過人機介面裝置150選擇處理方式(如:洗加烘、洗衣、烘衣),若使用者選擇「烘衣」,則需再依個人需求選擇處理時間(如:烘衣時間)的長短。若紡織品清潔裝置130為烘衣機,使用者可透過人機介面裝置150選擇烘衣時間的長短。另外,使用者可透過人機介面裝置150輸入使用者的通信碼(如:手機門號、電子郵件信箱…等),使紡織品清潔裝置130於完成前的一預定時間(如:5分鐘)時,通知伺服器110,使伺服器110發送訊息(如:簡訊、電子郵件…等)給通信碼,藉以提醒使用者注意紡織品清潔裝置130快要完成預設操作。舉例而言,預設操作可為上述使用者預先設定的紡織品清潔裝置130的處理方式與/或處理時間。
When in use, the user can put the textile into the
人機介面裝置150將關於紡織品清潔裝置130
的選取資訊(含處理方式與/或處理時間)發送給伺服器100,其中選取資訊可包含紡織品清潔裝置130的識別資訊、處理方式與/或處理時間。接下來,伺服器110回傳繳費條碼的資料給人機介面裝置150,使人機介面裝置150得以提供繳費條碼。藉此,使用者可以憑繳費條碼至設有收銀裝置120的櫃檯繳費結帳。
The human-
在本發明的一實施例中,使用者在操作人機介面裝置150之前,可先將紡織品置入紡織品清潔裝置130中並把紡織品清潔裝置130的門關上;或者或再者,使用者可先行於紡織品清潔裝置130上按下預設鍵。舉例而言,若紡織品清潔裝置130為洗衣機或洗加烘衣機,預設鍵可為預洗鍵,以確保洗衣機或洗加烘衣機的槽內清潔;或者或再者,若紡織品清潔裝置130為洗加烘衣機或烘衣機,預設鍵可為溫度設定鍵(如:高溫鍵與/或低溫鍵)。在伺服器110收到人機介面裝置150所傳送的關於紡織品清潔裝置130的選取資訊以後,伺服器110可先偵測紡織品清潔裝置130的門是否關上,亦可偵測紡織品清潔裝置130的預設鍵是否已選擇(如:按下)。若紡織品清潔裝置130的門已關上與/或預設鍵是否已選擇,伺服器110回傳繳費條碼的資料給人機介面裝置150。
In an embodiment of the present invention, before operating the human-
反之,若測紡織品清潔裝置130的門未關上與/或預設鍵是否未選擇,伺服器110回傳提醒信息給人機介面裝置150,而不會回傳繳費條碼,從而避免使用者誤操作。待使用者將紡織品清潔裝置130的門關上與/或選擇預設鍵
以後,使用者再透過人機介面裝置150傳送關於紡織品清潔裝置130的選取資訊,使伺服器110回傳繳費條碼的資料給人機介面裝置150。
Conversely, if the door of the
在人機介面裝置150提供繳費條碼以後,櫃檯的店員或結帳機器人可透過收銀機的條碼掃瞄器掃描繳費條碼,使用者可透過現金支付、行動支付、刷卡支付或其他支付方式繳費。
After the human-
當收銀裝置120讀取繳費條碼時,收銀裝置120將繳費條碼傳送給伺服器110進行驗證。若收銀裝置120所傳送的繳費條碼通過伺服器110驗證;亦即,伺服器110所記錄的關於紡織品清潔裝置130的繳費條碼與收銀裝置120所傳送的繳費條碼相符,伺服器110令紡織品清潔裝置130執行預設操作,預設操作可為上述使用者預先設定的紡織品清潔裝置130的處理方式與/或處理時間。
When the
在本發明的一實施例中,人機介面裝置150為多媒體機。在架構上,伺服器110與多媒體機之間可以網路連線;或者,多媒體機透過收銀裝置120與伺服器110網路連線。於使用時,當多媒體機接受使用者操作以選取紡織品清潔裝置130時,多媒體機將關於紡織品清潔裝置130的選取資訊發送給伺服器110,伺服器110回傳繳費條碼的資料給多媒體機,使多媒體機列印含有繳費條碼的繳費單。藉此,使用者可以持繳費單至設有收銀裝置120的櫃檯繳費結帳,從而給沒有行動裝置的使用者帶來方便。
In an embodiment of the present invention, the human-
在本發明的一實施例中,人機介面裝置150為行
動裝置,當行動裝置執行店鋪應用程式去接受使用者操作以選取紡織品清潔裝置130時,行動裝置將關於紡織品清潔裝置130的選取資訊發送給伺服器110,伺服器110回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。藉此,使用者可以持行動裝置至設有收銀裝置120的櫃檯繳費結帳,從而節省紙張。
In an embodiment of the present invention, the human-
在本發明的一實施例中,紡織品清潔裝置150具有識別條碼(如:二維條碼),人機介面裝置為行動裝置,在行動裝置掃描紡織品清潔裝置的識別條碼以後,行動裝置依據識別條碼所載的網址連線至設定處理方式與/或處理時間的網頁,供使用者操作進行設定,其中前述的網頁可由伺服器110提供或第三方伺服器提供,應瞭解到,在此階段並未實行線上支付。待設定完成後,行動裝置將關於紡織品清潔裝置130的選取資訊發送給伺服器110,伺服器110回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。藉此,使用者可以持行動裝置至設有收銀裝置120的櫃檯繳費結帳。
In an embodiment of the present invention, the
為了對上述自助紡織品清潔服務系統100的運作方法做更進一步的闡述,請同時參照第1~2圖,第2圖是依照本發明一實施例之一種自助紡織品清潔服務方法200的流程圖。如第2圖所示,自助紡織品清潔服務方法200包含步驟S201~S203(應瞭解到,在本實施例中所提及的步驟,除特別敘明其順序者外,均可依實際需要調整其前後順序,甚至可同時或部分同時執行)。
In order to further explain the operation method of the self-service textile
使用者可將紡織品置入紡織品清潔裝置130
中。並且,使用者可操作人機介面裝置150以選取紡織品清潔裝置130並設定其處理方式與/或處理時間。於步驟S201,在人機介面裝置150將關於紡織品清潔裝置130的選取資訊(含處理方式與/或處理時間)發送給伺服器110以後,透過伺服器110回傳繳費條碼的資料給人機介面裝置150,使人機介面裝置150得以提供繳費條碼;藉此,使用者可以憑繳費條碼至設有收銀裝置120的櫃檯繳費結帳。
The user can put textiles into the
櫃檯的店員或結帳機器人可透過收銀機的條碼掃瞄器掃描繳費條碼,使用者可透過現金支付、行動支付、刷卡支付或其他支付方式繳費。於步驟S202,當收銀裝置120讀取繳費條碼時,收銀裝置120將繳費條碼傳送給伺服器110進行驗證。
The clerk at the counter or the checkout robot can scan the payment barcode through the barcode scanner of the cash register, and the user can pay by cash payment, mobile payment, credit card payment or other payment methods. In step S202, when the
於步驟S203,若收銀裝置120所傳送的繳費條碼通過伺服器110驗證,伺服器110令紡織品清潔裝置130執行預設操作。預設操作可為上述使用者預先設定的紡織品清潔裝置130的處理方式與/或處理時間。
In step S203, if the payment barcode transmitted by the
在本發明的一實施例中,人機介面裝置150為多媒體機,步驟S201包含:當多媒體機接受使用者操作以選取紡織品清潔裝置130時,多媒體機將關於紡織品清潔裝置130的選取資訊發送給伺服器110,伺服器110回傳繳費條碼的資料給多媒體機,使多媒體機列印含有繳費條碼的繳費單。藉此,使用者可以持繳費單至設有收銀裝置120的櫃檯繳費結帳,從而給沒有行動裝置的使用者帶來方便。
In an embodiment of the present invention, the human-
在本發明的一實施例中,人機介面裝置150為行
動裝置,步驟S201包含:當行動裝置執行店鋪應用程式去接受使用者操作以選取紡織品清潔裝置130時,行動裝置將關於紡織品清潔裝置130的選取資訊發送給伺服器110,伺服器110回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。藉此,使用者可以持行動裝置至設有收銀裝置120的櫃檯繳費結帳,從而節省紙張。
In an embodiment of the present invention, the human-
在本發明的一實施例中,紡織品清潔裝置130具有識別條碼(如:二維條碼),人機介面裝置為行動裝置,步驟S201包含:在行動裝置掃描紡織品清潔裝置的識別條碼以後,,行動裝置依據識別條碼所載的網址連線至設定處理方式與/或處理時間的網頁,供使用者操作進行設定,其中前述的網頁可由伺服器110提供或第三方伺服器提供,應瞭解到,在此階段並未實行線上支付。待設定完成後,行動裝置將關於紡織品清潔裝置130的選取資訊發送給伺服器110,伺服器110回傳繳費條碼的資料給行動裝置,使行動裝置顯示繳費條碼。藉此,使用者可以持行動裝置至設有收銀裝置120的櫃檯繳費結帳。
In an embodiment of the present invention, the
綜上所述,本發明之技術方案與現有技術相比具有明顯的優點和有益效果。相較於投幣式自助洗衣機或直接線上支付的自助洗衣機,本發明的技術方案無形中導引自助洗衣的顧客至設有收銀裝置的櫃檯繳費結帳,在此過程中有助於提昇顧客於店鋪中進行其他消費的機會。 In summary, the technical solution of the present invention has obvious advantages and beneficial effects compared with the prior art. Compared with coin-operated self-service washing machines or self-service washing machines with direct online payment, the technical solution of the present invention virtually guides self-service laundry customers to a counter with a cash register device for payment and checkout, which helps to improve customers' convenience in the process. Opportunities for other consumption in the store.
雖然本發明已以實施方式揭露如上,然其並非用以限定本發明,任何熟習此技藝者,在不脫離本發明之精神和 範圍內,當可作各種之更動與潤飾,因此本發明之保護範圍當視後附之申請專利範圍所界定者為準。 Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention. Anyone who is familiar with the art will not depart from the spirit and spirit of the present invention. Within the scope, various changes and modifications can be made. Therefore, the scope of protection of the present invention shall be subject to those defined by the attached patent scope.
100‧‧‧自助紡織品清潔服務系統 100‧‧‧Self-service textile cleaning service system
110‧‧‧伺服器 110‧‧‧Server
120‧‧‧收銀裝置 120‧‧‧Cash register
130‧‧‧紡織品清潔裝置 130‧‧‧Textile cleaning device
150‧‧‧人機介面裝置 150‧‧‧Human Machine Interface Device
190‧‧‧店鋪 190‧‧‧Shop
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