TW202026969A - Method, device, apparatus and storage medium for information relevance management - Google Patents

Abstract

The present application provides method, device, apparatus and storage medium for information relevance management, comprising obtaining a number list in accordance with each screening information by receiving one or more screen information, selecting a number arbitrarily from the number list as a main number and selecting one or more number arbitrarily from the rest of the number list as a subordinate number associated with the main number so as to form an association request for audit, after the association request is audited, obtaining each of the subordinate number and query permission of the each of the subordinate number associated with the main number. The present application can effectively reduce the inefficiency of query due to too much information, non-repetition and facing different demand side, and can quickly find cases with the same type of information in a short time, and increase the efficiency of handling specific cases.

Description

Information association management method and its device, equipment and storage medium

This application relates to the technical field of information management systems, and in particular to a method for information association management and its device, equipment and storage medium.

The information management system provides a simple and efficient management method for the daily management of corporate information. However, with the increase in the amount of information and security issues, more and more information needs to face multiple management terminals and input or update multiple different management terminals to form a complete message set. Correspondingly, when understanding or querying certain information, there may be incomplete or limited situations, for example, when obtaining information related to customer claims, the number of relevant cases or messages designed is very large, and there are multiple management terminals. Makes the information difficult to filter, which not only reduces work efficiency, but may also incur additional management costs.

In view of the above-mentioned shortcomings of the prior art, the purpose of this application is to provide a message association management method and its device, equipment and storage medium, which are used to solve the existing information management technology caused by too many cases and non-repetitive cases and facing different demand parties. The problem of low efficiency and additional expenses.

In order to achieve the above and other related purposes, this application provides a message association management method. The method includes: obtaining a list of ticket numbers matching each of the filter messages according to one or more received filter messages; Choose one of the order numbers as the master order number, and optionally set the remaining one or more order numbers as the secondary order numbers that have an association relationship with the master order number, and form an association request for review accordingly; After the association request is approved, the master order number can be used to obtain the query authority of each of the slave order numbers associated therewith and each of the slave order numbers.

In an implementation example of this application, the review is workflow sign-off, which specifically includes any one or a combination of electronic sign-off, electronic form, and mobile phone sign-off.

In an embodiment of the present application, the screening information includes: product information and/or factory information corresponding to one or more factories.

In an implementation example of this application, the product information includes any one or more combinations of plant area, area, development stage, equipment type, model classification, payment status, person in charge, responsible party, and current status.

In an implementation example of this application, the factory information includes any one or more combinations of factory location, problem type, inventory category, inventory quantity, and responsible person.

In an implementation example of the present application, after the association request is formed, it is automatically sent to the authority management department corresponding to each of the ticket numbers associated with the association request for review.

In an implementation example of this application, the authority management department includes any one or a combination of: person in charge, responsible party, finance, customer service, sales, technology, maintenance, claims, management, and training.

In order to achieve the above and other related purposes, the present application provides a message association management device, the device includes: a screening module for obtaining a list of single numbers matching each of the screening messages according to one or more screening messages received; The processing module is used to select one order number in the order number list as the master order number, and optionally set the remaining one or more order numbers as the slave order numbers associated with the master order number, And form an association request for review; after the association request passes the review, the master order number can obtain the query authority of the slave order numbers associated with it.

In order to achieve the above and other related purposes, this application provides a message association management device, the device includes: a memory on which a computer program is stored; a processor for executing the computer program stored in the memory, and the program is processed The above-mentioned message association management method is realized when the device is executed.

In order to achieve the above objectives and other related objectives, the present application provides a computer-readable storage medium on which a computer program is stored, and the program is executed by a processor to implement the above-mentioned message association management method.

As mentioned above, this application provides a method for information association management, its device, equipment and storage medium. Has the following beneficial effects:

It can effectively reduce the problem of low query efficiency due to too much information, non-repetitive information, and different demanders. It can quickly find cases of the same type of information in a short time, and increase the processing efficiency of specific cases.

The following describes the implementation of the present application through specific specific examples, and those skilled in the art can easily understand other advantages and effects of the present application from the content disclosed in this specification. This application can also be implemented or applied through other different specific embodiments, and various details in this specification can also be modified or changed based on different viewpoints and applications without departing from the spirit of the application. It should be noted that, in the case of no conflict, the following implementation examples and the features in the implementation examples can be combined with each other.

It should be noted that the drawings provided in the following examples are only illustrative to illustrate the basic idea of the application, so the drawings only show the components related to the application instead of the actual implementation of the number, shape and For size drawing, the type, quantity, and ratio of each component can be changed at will during actual implementation, and the component layout type may also be more complicated.

The message association management method described in this application can be implemented with the aid of a computer program. The main steps of the method described in this application are shown in actual scenarios through a window interface, so as to fully demonstrate the inventive ideas covered by this application and facilitate understanding.

As shown in FIG. 1A, a schematic diagram of a scene of a message association management interface in an embodiment of the present application is shown. As shown in the figure, the interface includes: a first screening area 101, a second screening area 102, and a single number list area 103.

In this interface scenario, the first screening area 101 can be used to filter product information, and the second screening area 102 can be used to filter factory information corresponding to one or more factories.

One or more tracking numbers are obtained by filtering related information in the first screening area 101 and/or the second screening area 102, and displaying them in the form of a list in the single number list area 103.

Based on these ticket numbers, you can set the master ticket number and the slave ticket number associated with it. For example, after selecting a ticket number, you can set the relevant settings through the menu bar or the right mouse button.

After the setting is completed, the background will automatically generate a request for the above settings and send the request to the authority management department corresponding to the set order number for review by these authority management departments. Only after passing the review can the relevant order be obtained. Number of inquiries or browsing rights.

As shown in FIG. 1B, a schematic diagram of a scene of a message association management interface in another embodiment of the present application is shown. As shown in the figure, the interface is mainly the application interface after completing the association setting and passing the review. This interface includes: the main order number area 104, the slave number list area 105, and the order number message display area 106,

After passing the review, enter the number of the master order number set in the master order number area 104 in this interface. Correspondingly, the slave order number list area 105 will display the communication with the master order number. A list of the follower numbers of the association settings. In addition, you can inquire or browse the tracking number at will. In the track number information display area 106, the information of the master track number or the track number will be correspondingly displayed for direct browsing.

On the whole, by integrating the ticket numbers managed or maintained by each authority review department, when dealing with requirements that require multi-party collaboration, such as claims settlement, accountability and tracing, etc., you can set the master and slave ticket numbers. The bill numbers or cases required by the requirements are bound to form a project bill number group or case group, which greatly saves the time of screening and sign-off, improves the efficiency of work and management, and even avoids additional management expenses.

As shown in FIG. 2, it shows a schematic flow chart of the message association management method in an embodiment of the present application. As shown in the figure, the method includes:

Step S201: According to the received one or more screening messages, obtain a list of ticket numbers matching each of the screening messages.

In other words, for a product or product, there will be messages generated by multiple departments before and after sales, and there will be many types of messages corresponding to a department. Correspondingly, the corresponding commodity or product production plant will also generate a wide variety of messages. Collecting such a large amount of information can build a powerful information flow system, which is convenient for supervision and management of any link. However, such a complicated information flow will also bring difficulties to information inquiry. On the one hand, it is more difficult to obtain all the information that meets a special need, and on the other hand, the efficiency of cross-departmental information acquisition is relatively low.

In an embodiment of the present application, the screening information includes: product information and/or factory information corresponding to one or more factories.

In an implementation example of this application, the product information includes any one or more combinations of plant area, area, development stage, equipment type, model classification, payment status, person in charge, responsible party, and current status.

In this example, the above product information can be filled in by multiple departments. For example, the payment information is filled in by finance, the factory area is filled in by factory representatives, the development stage is filled in by R&D personnel, and the equipment type or model classification is filled in by sales staff, etc. Wait.

In an implementation example of this application, the factory information includes any one or more combinations of factory location, problem type, inventory category, inventory quantity, and responsible person.

In this example, the purpose of corresponding factory information is that some products are sold directly in batches without being distributed through physical stores or online stores. Therefore, it is necessary to directly correspond to factory or factory information.

The content of the screening information listed above is mostly information that can be used for screening, but in an implementation example of this application, it is not limited to the content mentioned above. Other related content that belongs to the category of part design is within the scope of the concept of this application. . In the same way, the content exemplified in the following types or messages is not limited to the exemplified content, and the content that belongs to the relevant coverage category is also included in the scope of the concept of this application, so the following will not be repeated.

Step S202: Choose one of the ticket numbers in the list of ticket numbers as the master ticket number, and optionally set the remaining one or more ticket numbers as the follower ticket numbers associated with the master ticket number, and follow Form an association request for review.

In this embodiment, according to actual needs, it is also possible to set only one master ticket number, or multiple master ticket numbers, and the slave ticket numbers corresponding to each master ticket number. It should be noted that an order number cannot be both a master order number and a slave order number in a master-slave number relationship.

For example, after the setting is completed, a confirmation window will pop up on the interface to confirm whether the master and slave numbers are correct. After clicking confirm, the background program will send the authority management department corresponding to each order number.

In an implementation example of this application, the review is workflow sign-off, which specifically includes any one or a combination of electronic sign-off, electronic form, and mobile phone sign-off.

Step S203: After the association request is approved, the master order number is used to obtain the query authority of each of the associated order numbers and the associated order numbers.

In an implementation example of the present application, after the association request is formed, it is automatically sent to the authority management department corresponding to each of the ticket numbers associated with the association request for review.

In this example, a single number may correspond to multiple management departments, such as simultaneous confirmation by the technical department, manager department, or financial department, or multiple single numbers may only correspond to one department, such as a unified authority management department. Or, a single number corresponds to only one department. For example, a single number with a large amount of information only corresponds to the financial department, or a single number with a large number of product parameter information only corresponds to the technical department, and a single number with a large number of factory messages only corresponds to the factory.

In an implementation example of this application, the authority management department includes any one or a combination of: person in charge, responsible party, finance, customer service, sales, technology, maintenance, claims, management, and training.

In this embodiment, the authority management department may not follow the corporate organizational structure, and form authority management departments or special persons in charge corresponding to various types of single numbers or cases one-to-one.

In summary, the method described in this application can effectively reduce the problem of low query efficiency due to excessive and non-repetitive information and facing different demanders, so as to quickly find cases of the same type of information in a short time. Increased the processing efficiency of specific cases.

As shown in FIG. 3, a schematic diagram of the module of the message association management device in an embodiment of the present application is shown. As shown in the figure, the device 300 includes:

The obtaining module 301 is configured to obtain a list of tracking numbers that meets each of the screening messages according to the received one or more screening messages.

The processing module 302 is used to select one of the order numbers in the order number list as the master order number, and optionally set the remaining one or more order numbers as the secondary order numbers associated with the master order number , And form an association request for review; after the association request passes the review, the master order number can obtain the query authority of the slave order numbers associated with it.

In an embodiment of the present application, the information association management method as shown in FIG. 2 can be realized through the cooperative use of various modules.

It should be noted that it should be understood that the division of the various modules of the above device is only a division of logical functions, and may be fully or partially integrated into a physical entity in actual implementation, or may be physically separated. And these modules can all be implemented in the form of software called by processing elements; they can also be implemented in the form of hardware; part of the modules can be implemented in the form of calling software by processing elements, and some of the modules can be implemented in the form of hardware. For example, the processing module 302 can be a separate processing component, or it can be integrated in a chip of the above device to be implemented. In addition, it can also be stored in the memory of the above device in the form of program code, which is determined by one of the above devices. A processing element calls and executes the functions of the above processing module 302. The implementation of other modules is similar. In addition, all or part of these modules can be integrated together or implemented independently. The processing element described here may be an integrated circuit with signal processing capability. In the implementation process, each step of the above method or each of the above modules can be completed by hardware integrated logic circuits in the processor element or instructions in the form of software.

For example, the above modules may be one or more integrated circuits configured to implement the above methods, for example: one or more application specific integrated circuits (ASIC for short), or one or more microprocessors (digital signal processor, DSP for short), or, one or more Field Programmable Gate Array (FPGA for short), etc. For another example, when one of the above modules is implemented in the form of processing component scheduling program code, the processing component can be a general-purpose processor, such as a central processing unit (Central Processing Unit, CPU for short) or other processors that can call program codes. . For another example, these modules can be integrated together and implemented in the form of a system-on-a-chip (SOC for short).

As shown in FIG. 4, there is shown a schematic structural diagram of a message association management device in an embodiment of the present application. The device 400 includes: a storage 401 on which a computer program is stored; and a processor 402 for executing storage storage A computer program that, when executed by the processor, implements the message association management method as described in Figure 2.

The storage 401 may include a random access memory (Random Access Memory, RAM for short), or may also include a non-volatile memory (non-volatile memory), such as at least one disk storage.

The processor 402 may be a general-purpose processor, including a central processing unit (Central Processing Unit, CPU for short), a network processor (Network Processor, NP), etc.; it may also be a digital signal processor (Digital Signal Processing, CPU for short), etc. DSP), Application Specific Integrated Circuit (ASIC), Field-Programmable Gate Array (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components .

In order to achieve the above objectives and other related objectives, the present application provides a computer-readable storage medium on which a computer program is stored. When the program is executed by a processor, the method for information association management as described in FIG. 2 is implemented.

The computer-readable storage medium can be understood by those with ordinary knowledge in the art that all or part of the steps in the implementation examples of the above methods can be completed by hardware related to computer programs. The aforementioned computer program can be stored in a computer-readable storage medium. When the program is executed, it executes the steps including the above-mentioned method implementation examples; and the aforementioned storage medium includes: ROM, RAM, magnetic disk, or optical disk, and other media that can store program codes.

In summary, the message association management method and device, equipment, and storage medium of the present application obtain a list of tracking numbers matching each of the filtering messages through one or more filtering messages received, and in the list of tracking numbers Optionally set one order number as the master order number, and optionally set the remaining one or more order numbers as the secondary order number that has an association relationship with the master order number, and form an association request for review accordingly, the association After the request is approved, the query authority of each of the associated follower number and each of the follower number is obtained according to the master number.

This application can effectively reduce the problem of low query efficiency caused by too much information, non-repetitive information, and different demanders, so as to quickly find cases of the same type of information in a short time, and increase the processing efficiency of specific cases.

The above-mentioned embodiments only illustrate the principles and effects of the present application, and are not used to limit the present application. Anyone familiar with this technology can modify or change the above implementation examples without departing from the spirit and scope of this application. Therefore, all equivalent modifications or changes completed by those with ordinary knowledge in the technical field without departing from the spirit and technical ideas disclosed in this application should still be covered by the scope of the patent application of this application.

101: The first screening area 102: second screening area 103: Single number list area 104: Main order number area 105: From the single number list area 106: Track number information display area 300: Message association management device 301: Get Module 302: Processing Module 400: Information associated management equipment 401: Storage 402: processor S201~S203: steps

FIG. 1A shows a schematic diagram of a scene of a message association management interface in an embodiment of this application.

FIG. 1B shows a schematic diagram of a scene of a message association management interface in another embodiment of this application.

FIG. 2 shows a schematic flow chart of a message association management method in an embodiment of this application.

FIG. 3 shows a schematic diagram of a module of a message association management device in an embodiment of this application.

FIG. 4 is a schematic diagram showing the structure of a message association management device in an embodiment of this application.

S201~S203: steps

Claims (10)

A message association management method, wherein the method includes: Obtaining a list of tracking numbers that matches each of the screening messages according to the received one or more screening messages; In the list of bill numbers, select one of the bill numbers as the master bill number, and optionally set the remaining one or more bill numbers as the follower bill numbers associated with the main bill number, and form an association request accordingly For review; After the association request is approved, the master order number can be used to obtain the query authority of each of the slave order numbers associated therewith and each of the slave order numbers. For example, in the message association management method described in item 1 of the scope of patent application, the review is workflow sign-off, which specifically includes any one or a combination of electronic sign-off, electronic form, and mobile phone sign-off. For example, in the message association management method described in item 1 of the scope of patent application, the screening message includes: product information and/or factory information corresponding to one or more factories. For example, the information association management method described in item 3 of the scope of patent application, wherein the product information includes: factory area, area, development stage, equipment type, model classification, payment status, responsible person, responsible party, and current status. One or more combinations. For example, the message association management method described in item 3 of the scope of patent application, wherein the factory information includes any one or more combinations of plant area, problem type, inventory category, inventory quantity, and responsible person. According to the message association management method described in item 1 of the scope of patent application, the association request is automatically sent to the authority management department corresponding to each of the ticket numbers associated with the association request for review after formation. For example, the information association management method described in item 6 of the scope of patent application, wherein the authority management department includes: any one of the person in charge, the responsible party, finance, customer service, sales, technology, maintenance, claims, management, and training or Multiple combinations. A message association management device, wherein the device includes: The screening module is used to obtain a list of tracking numbers that meets each of the screening messages according to the received one or more screening messages; The processing module is used to select one order number in the order number list as the master order number, and optionally set the remaining one or more order numbers as the slave order numbers associated with the master order number, And form an association request for review; after the association request passes the review, the master order number can obtain the query authority of the slave order numbers associated with it. A message association management device, wherein the device includes: a memory on which a computer program is stored; a processor for executing the computer program stored in the memory, and the computer program is executed by the processor to achieve the scope of the patent application The message association management method described in any one of items 1 to 7. A computer-readable storage medium on which a computer program is stored, wherein when the computer program is executed by the processor, the message association management method as described in any one of items 1 to 7 of the scope of patent application is realized.

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