TW202022729A - Online reporting method and system - Google Patents

Abstract

An online reporting method includes: using an interpreter of a socket server to execute a code section to generate an option question message, the option question message corresponding to a plurality of decision conditions; using a message server to forward the option question message generated by the socket server via an application programming interface, and to forward an option reply message to the socket server; using the socket server to determine whether the option reply message is associated with any of the decision conditions in order to generate a narrative question message, the narrative question message corresponding to a field of a report database; using the message server to forward the narrative question message generated by the socket server via the application programing interface, and to forward a narrative reply message to the socket server; and using the socket server to determine whether the narrative reply message has a legal format in order to store the narrative reply message in the field of the report database.

Description

Online reporting method and system

The invention relates to a computer program software and a system including the computer program software, in particular to an online reporting method and system.

If illegal or criminal behavior is discovered, people usually think of reporting to the police, prosecutors, judiciary, or other competent authorities, but people are often unwilling to go to these authorities in person, or even contact these authorities by phone or letter. In this way, no one may expose illegal or criminal acts, and the offenders or criminals may be allowed to go unpunished.

Fortunately, due to the development of the Internet, people frequently use instant messaging software to communicate. Therefore, they may be more willing to use instant messaging software to report illegal or criminal activities.

In view of this, one of the viewpoints of the present invention is to facilitate online reporting by the public, provide a beautiful and concise one-person interface, and guide the public to click or fill in various reporting information in order, increase the effectiveness of reporting, and reduce the government The burden of the agency. Based on this point of view, the online reporting method of the present invention includes: Step S1: A code segment is executed by a translator of a set of word servers to generate an option question message, and the option question message corresponds to multiple Judgement conditions; Step S2: A message server forwards the option problem message generated by the socket server through an application program interface, and forwards an option response message to the socket server; Step S3: From The socket server determines whether the option response message is related to any of the determination conditions to generate a narrative problem message, the narrative problem message corresponding to a field in a report database; Step S4: From The message server forwards the narrative problem message generated by the socket server through the application program interface, and forwards a narrative reply message to the socket server; and step S5: from the socket server To determine whether the narrative reply message has a legal format, and store the narrative reply message in the field of the report database.

Optionally or preferably, the option question message or the narrative question message is related to an informant unit, an informant, an illegal time, an illegal location, an illegal act, or an illegal factual evidence.

Optionally or preferably, the five steps S1 to S5 are executed in sequence, and another code segment executed successively in the code segment is selected according to the option reply message. Among them, the so-called "sequential" refers to the sequence in time, but not necessarily close in time, that is, other steps may be interspersed between two successive steps.

Optionally or preferably, the option question message or the narrative question message includes part or all of the previous option reply message or the previous narrative reply message answered by the previous user.

In addition, in order to ensure the confidentiality of communication and the accuracy of data transmission, the online reporting method of the present invention further includes: Step A1: Write a channel key and a channel access code to the socket server to establish the A communication channel between the socket server and the message server.

Optionally or preferably, the online reporting method of the present invention further includes: Step A2: The socket server determines if a path information of a received message is not a callback address, and responds with a debugging message.

Optionally or preferably, the online reporting method of the present invention further includes: Step A3: The socket server determines if a request method for receiving a message is not a post method, and responds with a debugging message.

Optionally or preferably, the online reporting method of the present invention further includes: Step B1: The message server registers a user identification data of a user to a use of the message server according to a registration request List of people.

Optionally or preferably, the option question message or the narrative question message is suitable for sending to an instant messaging application of a terminal device of a user.

Optionally or preferably, the option question message is converted by the message server through the application program interface into a template message for an instant messaging application, and the template message is a button template and a confirmation template , Or a sample round.

Optionally or preferably, the option question message is converted by the message server through the application program interface, thereby enabling a graphic menu of an operation interface of an instant messaging application.

In addition, the online reporting method provided by the present invention can input and store a plurality of collected reporting data in a reporting database, or even aggregate and output into a form, so as to provide it to police agencies, prosecutors, judicial agencies, or other competent authorities. organ. In addition, the consolidated report database can be used to count the number of reported cases or cross-compare the authenticity of the reported cases. Accordingly, the online reporting method of the present invention further includes: Step C1: The message server registers an administrator identification data of an administrator to an administrator list of the message server according to a login request.

Optionally or preferably, the online reporting method of the present invention further includes: Step C2: The message server transmits a browsing request to the socket server via the application program interface; and Step C3: The socket server The socket server sends a data of at least one field of the report database to the socket server according to the browsing request.

Optionally or preferably, the online reporting method of the present invention further includes: Step C4: The socket server counts or cross-compares multiple data in multiple fields of the reporting database.

Optionally or preferably, the report database is built on the socket server or a third-party server, and the third-party server does not belong to the socket server and the message server.

In addition, the online reporting method provided by the present invention is suitable for collecting multiple forms of evidence, such as text, photos, videos, or audio recordings. Accordingly, the socket server is configured to store a received message including a video, a picture, a sound, or a non-text file in the report database, and will be used to read the received message A URL is returned to the message server.

Another viewpoint of the present invention is to implement the above online reporting method into a system. According to this other viewpoint, the online reporting system of the present invention includes at least one computer device that is configured to execute the above-mentioned online reporting method.

Different embodiments of the invention are provided below. These embodiments are used to illustrate the technical content of the present invention, rather than to limit the scope of rights of the present invention. The features of the present invention can be modified, substituted, combined, separated, or designed to be applied to other embodiments.

It is worth noting that, in the present invention, unless otherwise specified, the so-called "first" or "second" ordinal numbers are only used to distinguish multiple elements with the same name, and do not mean that they The order of rank, execution, arrangement, or manufacturing process.

In the present invention, the terms "system", "equipment", "device", "module", or "unit" refer to an electronic component or a digital circuit composed of multiple electronic components, Analog circuits, or other circuits in a broader sense, and unless otherwise specified, they do not necessarily have a hierarchy or affiliation.

In addition, the method of the present invention, or the steps or means therein can be implemented in any desired and suitable manner. For example, they can be implemented in hardware or software. Unless otherwise specified, the various functional elements, levels and means of the present invention may include a suitable processor, a controller, a functional unit, a circuit, a program logic, a microprocessor setting, etc. Operate to perform these functions. There may be a dedicated hardware component and/or programmable hardware component that can be configured to operate in a required and suitable manner.

(Online reporting system)

Fig. 1 shows an online reporting system 1 according to an embodiment of the present invention. In the following, other drawings are also referred to in conjunction with FIG. 1.

The online reporting system 1 includes a socket server 10 and a message server 20. The two communicate with each other through a communication channel 30 of a wired network or a wireless network. Typically, the communication between the socket server 10 and the message server 20 needs to satisfy a secure sockets layer (SSL).

The socket server 10 can be a local server or a cloud server. The socket server 10 includes a translator 11 to execute a program code 12, and the program code 12 includes a plurality of code sections (or modules) 121, 122, or 123, etc. Here, only three more code paragraphs 121, 122, and 123 are schematically shown, but the number is not limited to this. Although the code paragraphs are arranged in order, they are not necessarily executed in order. In particular, another code paragraph that is successively executed in one code paragraph is selected according to an option reply message. The generation and function of this option reply message will be explained in detail below. The code 12 can be written in a high-level programming language Python, but is not limited to this. For example, Visual Basic, Delphi, Perl, PHP, ECMAScript, Ruby, or C# are also possible tools.

The socket server 10 preferably includes a report database 41 to store a received message, especially a video, a picture, a sound, or a non-text file. In addition, the socket server 10 can generate a URL after the storage is completed, so as to read the video, the picture, the sound, or the non-text file. As an exemplary and non-limiting example, the code segment of this address function may have the following forms: for p in multimedia_path: line_bot_api.push_message(lineid, TextSendMessage(text="https://www.domain name. com/%s"% p['path']))

However, the report database 41 does not necessarily exist in the socket server 10, but can be modified to be built in a third-party server 40, and the third-party server 40 does not belong to the socket server 10 and The message server 20 is shown in FIG. 2. For example, in order to facilitate online production, publication, or filling, a Google form built on a Google server can be used as the report database 41. The communication method between the socket server 10 and the third-party server 40 can be compared with the communication method between the socket server 10 and the message server 20.

The message server 20 includes an application programming interface (API) 21. The application program interface 21 can forward a message from the message server 20 to the socket server 10 or from the socket server 10 to the message server 20. The code 12 of the socket server 10 can import a variable, a data structure, or a function (object) specified by the API interface 21 .

In addition to communicating with the socket server 10, the message server 20 can also communicate with a terminal device 50, especially sending and receiving multiple messages to an instant messaging application 51 installed on the terminal device 50, or adding Control it. The terminal device 50 is, for example, a smart phone, a tablet computer, a notebook computer, or a desktop computer, or another server.

(Build system environment)

FIG. 3 shows a flow chart of an online reporting method for building a system environment according to an embodiment of the present invention. Typically, the main function of the present invention, that is, the online reporting function, can only be executed after the system environment is built. The process of building a system environment includes multiple steps:

Step A1 is to write a channel secret and a channel access token to the socket server 10 to establish a connection between the socket server 10 and the message server 20 This communication channel 30 is used especially for identity verification. The channel key and the channel access code are assigned by the message server 20, and in particular, can be obtained by an administrator of the socket server 10 by registering on the message server 20.

In step A2, the socket server 10 determines if a path information of a received message is not a callback address, and responds with a debugging message. As an exemplary and non-limiting example, the code paragraph of this judgment function may have the following forms: if environ['PATH_INFO'] !='/callback': start_response('404 Not Found', []) return create_body ('Not Found')

In step A3, the socket server 10 determines if a request method for receiving a message is not a post method, and responds with a debugging message. As an exemplary and not restrictive example, the code paragraph of this judgment function may have the following forms: if environ['REQUEST_METHOD'] !='POST': start_response('405 Method Not Allowed', []) return create_body ('Method Not Allowed')

(Online report)

FIG. 4 shows a flowchart of main functions of an online reporting method according to an embodiment of the present invention. After the system environment is built, the main function of the online reporting method of the present invention, namely the online reporting function, can be executed, which includes multiple steps:

In step S1, the interpreter 11 of the socket server 10 executes a code segment, such as 121, to generate an option question message corresponding to a plurality of judgment conditions.

In step S2, the message server 20 forwards the option problem message generated by the socket server 10 through the application program interface 21, and forwards an option response message to the socket server 10.

Optionally or preferably, the option question message is converted by the message server 20 via the application program interface 21, thereby enabling a graphic menu 512 of an operation interface 511 of the instant messaging application 51, such as As shown in Figure 5A, after the option question message is converted, it is displayed on the operation interface 511 of the instant messaging application 51 as a "Report with text message" button, a "Report with photo evidence" button, and an "Upload" button. "Video Evidence Report" button, a "Upload Recording Evidence Report" button, a "Report" button, and a "Private Message" button. The above-mentioned buttons are only for demonstration, not for limitation, and buttons can be added or removed according to actual applications.

Then, the "Report with text message" button can correspond to a "/report" command, the "Upload photo evidence report" button can correspond to a "/report_image" command, and the "Upload video evidence report" button can correspond to a "/report_video" command, and a "upload recording evidence report" button can correspond to a "/report_audio" command, and so on. For example, after a user clicks the "Report with text message" button, the "/report_image" command will be used as the option to reply to the message, which is sent from the message server 20 to the socket via the application program interface 21 The word server 10 then serves as a judgment condition. In other words, the multiple commands contained in the multiple buttons respectively correspond to multiple judgment conditions. As an exemplary and non-limiting example, the code paragraph of this judgment function may have the following forms: if event.message.text.lower() == "/report" or event.message.text.lower() = = "hi" or event.message.text == "Report": dblib.insert_report_by_line(event.source.user_id) dblib.insert_report_stage_by_line(event.source.user_id, "report Message[0br] str"] dblib. ] Line_bot_api.reply_message(event.reply_token, strtogo)

Alternatively or preferably, the option question message is converted by the message server 20 through the application program interface 21 into a template message 514 for a dialog box 513 of the instant messaging application 51 , And the template message is a button template, a confirmation template, or a carousel template, as shown in FIG. 5B. After the option question message is converted, it is presented as a dialog box 513 in the instant messaging application 51 "I know who bought the ticket" button, a "I heard who bought the ticket" button, and a "Who bought the ticket" button. The above-mentioned buttons are only for demonstration, not for limitation, and buttons can be added or removed according to actual applications.

In step S3, the socket server 10 determines whether the option response message is related to any of the determination conditions to generate a narrative question message, the narrative question message corresponding to a column of a report database 41 Bit 411, as shown in FIG. 6, is the report database 41 according to an embodiment of the present invention.

In step S4, the message server 20 forwards the narrative problem message generated by the socket server 10 through the application program interface 21, and forwards a narrative reply message to the socket server 10.

In step S5, the socket server 10 determines whether the narrative reply message has a legal format, and stores the narrative reply message in the field 411 of the report database 41, as shown in FIG. 6.

5A to 5D show the screens of the online reporting method of "reporting with text messages" according to an embodiment of the present invention to explain the execution of the above steps S1 to S5.

Initially, as shown in FIG. 5A, the socket server 10 controls the instant messaging application 51 through the application program interface 21 through the message server 20 to display the graphic menu 512 on the operation interface 511, including the " Use text message to report the button, the "upload photo evidence report" button, the "upload video evidence report" button, the "upload recording evidence report" button, the "report" button, and the "private message" button.

When a user clicks the "report with text message" button, the "/report_image" command will be generated, and the message server 20 will forward it to the socket server 10 via the application program interface 21.

Next, as shown in FIG. 5B, the socket server 10 controls the instant messaging application 51 to display the "I know who bought the ticket" button and the "I heard who bought the ticket" in the dialog box 513 Button, and the "Who buys the ticket" button.

The user clicks the "I know who bought the ticket" button, and similarly, another option response message will be generated, which will then be sent back to the socket server 10.

Then, as shown in Figure 5B, the socket server 10 controls the instant messaging application to display a message describing the problem in the dialog box, that is, "I know that the ticket purchaser is... fill in the candidate camp/buyer ".

When the user enters "Wang Xiaoming" and sends it out, a narrative reply message will be generated and sent back to the socket server 10.

Since the narrative reply message has a string format by default, and "Wang Xiaoming" conforms to the string format and is legal, the socket server 10 will store "Wang Xiaoming" in one of the report database 41 The column of "bribery person" is shown in Figure 6.

(Photo report)

FIG. 7 shows a screen of the online reporting method of "uploading photo evidence to report" according to an embodiment of the present invention, which is a screen displayed after the user clicks the "uploading of photo evidence to report" button. Among them, the socket server 10 controls the instant messaging application 51 to display an option question message in the dialog box 513, that is, "Please upload the photo files in order, and after uploading all the photo files, click Enter Explain, describe the content to help us understand." And after the user clicks a button "input instructions", a message describing the problem, namely "input instructions" is displayed.

(Video report)

FIG. 8 shows a screen of the online reporting method of "uploading video evidence reporting" according to an embodiment of the present invention, which is a screen displayed after the user clicks the "uploading video evidence reporting" button. Among them, the socket server 10 controls the instant messaging application 51 to display an option question message in the dialog box 513, that is, "Please upload the video files in order, and after uploading all the video files, click Enter Explain, describe the content to help us understand." And after the user clicks a "input description" button, a message describing the problem is displayed, that is, "please explain the general content of the uploaded video". In addition, after the socket server 10 receives a narrative reply message input by the user, it will generate a URL, for example, https://www.domain name.com/serial number.mp4. Similarly, The message server 20 transfers to the instant messaging application 51 via the application program interface 21 for the user to confirm and reference.

(Recording report)

FIG. 9 shows a screen of the online reporting method of "upload recording evidence report" according to an embodiment of the present invention, which is a screen displayed after the user clicks the "upload recording evidence report" button. The execution steps are similar to the foregoing embodiment, so the similarities are not repeated here. The only special feature is that in this embodiment, the socket server 10 can be configured to enable a microphone function 515 of the instant messaging application 51.

As can be seen from the above example, the option problem message or the narrative problem message can be related to an informant unit, an informant, an illegal time, an illegal place, an illegal act, or an illegal factual evidence, and it is not limited to this .

In addition, it can be seen from the above example that the five steps S1 to S5 are executed in sequence. Specifically, the option problem message appears first and the option reply message is received, and then the narrative problem message appears and the response message is received. Describe the reply message. Among them, the so-called "sequential" refers to the sequence in time, but not necessarily close in time, that is, other steps may be interspersed between two successive steps.

Further, although the code paragraphs 121, 122, and 123 are arranged in sequence, they are not necessarily executed in sequence. For example, the code paragraph 121 is executed first, that is, the user is asked which report method he wants to choose, and then The user selects a specific reporting method, and after generating the option reply message, the other code segment 123 is executed successively, and the other code 123 is related to the specific reporting method.

Optionally or preferably, the option question message or the narrative question message includes part or all of the previous option reply message or the previous narrative reply message answered by the previous user. For example, the previous user may report a candidate that is not recorded in the report database 41. At this time, the name of the candidate is imported into the option question message, and it becomes an option in the sample message 514. For the current user to click. In other words, the option question message of the present invention and the sample message 514 converted into it can be automatically updated to make the reporting options more complete.

(Login user)

FIG. 10 shows a flowchart for logging in a user in an online reporting method according to an embodiment of the present invention. The process includes at least one step:

In step B1, the message server 20 registers a user identification data of a user in a user list of the message server 20 according to a registration request.

Optionally or preferably, the option question message or the narrative question message is suitable for transmission to the instant messaging application 51 of the terminal device 50 of the user.

For example, if a reporter (that is, the user) wants to use the online reporting system 1 of the present invention, he can install the instant messaging application 51 on his smartphone (that is, the terminal device) 50, for example, LINE, WeChat, Facebook Messenger, Skype, or WhatsApp, etc. The reporter can send the registration request through the instant messaging application 51 to join a report group set by the online report system 1 of the present invention. Once the registration request of the reporter is approved, the user identification data of the reporter can be registered in the user list of the message server 20. The reporter can send a report message to the report group. The report message will be sent to the socket server 10 through the message server 20 for further processing.

(Login Administrator)

FIG. 11 shows a flowchart for logging in an administrator of an online reporting method according to an embodiment of the present invention. The process includes multiple steps:

In step C1, the message server 20 registers an administrator identification data of an administrator to an administrator list of the message server 20 according to a login request.

For example, the administrator can install the instant messaging application 51, such as LINE, WeChat, Facebook Messenger, Skype, or WhatsApp, on his smart phone. The administrator can send the login request through the instant messaging application 51 to join a reporting group set by the online reporting system 1 of the present invention. Once the login request of the administrator is approved, the user identification data of the administrator can be logged in the administrator list of the message server 20. The administrator can send a control command to the reporting group to access the online reporting system 1 of the present invention.

In step C2, the message server 20 forwards a browsing request to the socket server 10 via the application program interface 21.

In step C3, the socket server 10 sends a piece of data in at least one field 411 of the report database 41 as shown in FIG. 6 to the socket server 10 according to the browse request.

In step C4, the socket server 10 counts or cross-compares multiple data in multiple fields 411 of the report database 41.

For example, the administrator may need to browse multiple data in multiple fields 411 in a certain row of the report database 41, and he sends the browse request to the socket server 10 to specify the desired browse The data, in particular, can also request the socket server 10 to perform statistics on the report database 41, for example, for a period, a constituency, a political party, or a candidate to count reports involving election bribery Number of. In addition, multiple data may be duplicated and can be used for cross-comparison to verify the credibility of the report.

Optionally or preferably, several fields 411 of the report database 41 can be set with an access authority or an access password for specific administrators to access. If a non-specific administrator wants to access a closed field, he will receive an access denied message.

To sum up, in order to facilitate online reporting by the public, the present invention combines an instant messaging application to provide a beautiful and concise and user-friendly interface, and can guide the public to click or fill in various reporting information in order to increase the effectiveness of reporting , And reduce the burden on government agencies.

Although the present invention has been described through the above-mentioned embodiments, it is understandable that many other modifications and changes can be made to realize other embodiments as long as they do not depart from the spirit of the present invention and the claimed scope of patent application.

1: Online reporting system 10: Socket server 11: interpreter 12: Code 121, 122, 123: Code paragraph 20: Message server 21: Application Programming Interface 30: Communication channel 40: Third-party server 41: Report database 411: field 50: terminal device 51: Instant messaging applications 511: Operation interface 512: Graphic Menu 513: Dialog 514: sample message 515: Microphone function

Figure 1 shows an online reporting system according to an embodiment of the present invention. Figure 2 shows an online reporting system according to another embodiment of the present invention, in which the reporting database is modified to be built on a third-party server. FIG. 3 shows a flow chart of an online reporting method for building a system environment according to an embodiment of the present invention. FIG. 4 shows a flowchart of main functions of an online reporting method according to an embodiment of the present invention. 5A to 5D show screens of an online reporting method of "reporting with text message" according to an embodiment of the present invention. Fig. 6 shows a report database according to an embodiment of the present invention. FIG. 7 shows a screen of the online reporting method of "uploading photo evidence to report" according to an embodiment of the present invention. FIG. 8 shows a screen of the online reporting method of "uploading video evidence reporting" according to an embodiment of the present invention. FIG. 9 shows a screen of the online reporting method of "upload recording evidence reporting" according to an embodiment of the present invention. FIG. 10 shows a flowchart for logging in a user in an online reporting method according to an embodiment of the present invention. FIG. 11 shows a flowchart for logging in an administrator of an online reporting method according to an embodiment of the present invention.

1: Online reporting system

10: Socket server

11: interpreter

12: Code

121, 122, 123: Code paragraph

20: Message server

21: Application Programming Interface

30: Communication channel

50: terminal device

51: Instant messaging applications

Claims (17)

An online reporting method includes: Step S1: A code segment is executed by the translator of a set of word servers to generate an option question message, which corresponds to multiple judgment conditions; Step S2: A message server forwards the option problem message generated by the socket server through an application program interface, and forwards an option reply message to the socket server; Step S3: From the socket server To determine whether the option response message is related to any of the determination conditions, to generate a narrative problem message, the narrative problem message corresponding to a field of a report database; Step S4: The message server passes through the Application programming interface to forward the narrative problem message generated by the socket server, and forward a narrative reply message to the socket server; and step S5: the socket server determines the narrative reply message Whether it has a legal format to store the narrative reply message in the field of the report database. For example, the online reporting method described in claim 1, wherein the option problem message or the narrative problem message is related to an informant unit, an informant, an illegal time, an illegal location, an illegal act, or a Factual evidence of illegality. According to the online reporting method of claim 1, wherein the five steps S1 to S5 are executed in sequence, and another code segment executed successively in the code segment is selected according to the option reply message. The online reporting method according to claim 1, wherein the option question message or the narrative question message includes part or all of the previous option reply message or the previous narrative reply message answered by the previous user. The online reporting method described in claim 1 further includes: Step A1: Write a channel key and a channel access code to the socket server to create the socket server and the message server A communication channel between. The online reporting method described in request item 1 further includes: Step A2: The socket server determines if a path information of a received message is not a callback address, and responds with a debugging message. The online reporting method described in request item 1 further includes: Step A3: The socket server determines if a request method for receiving a message is not a post method, and then responds with a debugging message. The online reporting method described in claim 1 further includes: Step B1: The message server registers a user identification data of a user to a user list of the message server according to a registration request. The online reporting method according to claim 1, wherein the optional question message or the narrative question message is suitable for sending to an instant messaging application of a terminal device of a user. The online reporting method according to claim 1, wherein the option problem message is converted by the message server through the application program interface into a template message for an instant messaging application, and the template message is a button A model, a confirmation model, or a round of broadcast models. According to the online reporting method of claim 1, wherein the option problem message is converted by the message server through the application program interface, thereby enabling a graphic menu of an operation interface of an instant messaging application. The online reporting method described in claim 1 further includes: Step C1: The message server registers an administrator identification data of an administrator to an administrator list of the message server according to a login request. The online reporting method described in claim 1 further includes: Step C2: The message server forwards a browsing request to the socket server via the application program interface; and Step C3: The socket server According to the browsing request, a data of at least one field of the report database is sent to the socket server. The online reporting method as described in claim 1 further includes: Step C4: The socket server counts or cross-compares multiple data in multiple fields of the reporting database. The online reporting method described in claim 1, wherein the reporting database is built on the socket server or a third-party server, and the third-party server does not belong to the socket server and the message server. The online reporting method according to claim 1, wherein the socket server is configured to store a received message including a video, a picture, a sound, or a non-text file in the reporting database, And a URL used to read the received message is sent back to the message server. An online reporting system, including at least one computer device, is configured to execute the online reporting method as described in claim 1.

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