TW202014976A - Information service system and method thereof including an action of customized service selection, an action of data transmission, an action of customer selection and an action of data push notification - Google Patents
Information service system and method thereof including an action of customized service selection, an action of data transmission, an action of customer selection and an action of data push notification Download PDFInfo
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本發明係有關於資訊服務系統及其方法,更詳而言之,係有關於一種應用於不動產房仲經紀人資訊服務環境的資訊服務系統及其方法,房仲經紀人將所選取完成之客製化之版型及/或介面範本的資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建,以大數據方式,選取適合此資料推播的客戶群,並可進行資料推播。The present invention relates to an information service system and method, and more specifically, to an information service system and method applied to the real estate brokerage agent’s information service environment. The brokerage agent will select the customer The data of the customized version and/or interface template is synchronously sent to the back-end service platform and/or synchronously imported into the address book of the electronic device used by the house broker, which allows the customer database of the back-end service platform, and The customer list of the customer information of the electronic device used by Realtor Brokers is automatically synchronized without rebuilding, and the customer group suitable for the promotion of this information is selected in the form of big data, and the information can be pushed.
就目前的房地產服務而言,無論是實體的房屋仲介連鎖店/加盟店的房仲經紀人,或是網路的房屋仲介服務網的房仲經紀人,所面臨到的問題是,當有房屋物件交易相關訊息、資料時,無法以有效的方式來推播資訊,換言之,僅能憑房仲經紀人的個人經驗,來選取資訊推播的客戶,常淪於”亂槍打鳥”而使某些客戶不勝其擾,或是,無法鎖定真正的目標客戶,而淪於事倍功半。As far as current real estate services are concerned, whether it is a real estate brokerage agent in a real estate agency chain or franchise store, or a real estate brokerage agent on the Internet, the problem is that when there are housing objects When dealing with related information and materials, it is impossible to push information in an effective way. In other words, customers who can only select information based on the personal experience of Fang Zhong’s brokers are often reduced to “scattering guns and killing birds”. Some of these customers are troubled, or unable to target their true target customers, and lose much of the effort.
又,對於目前無論是電腦/行動裝置(例如,手機)所提供的網站頁面或應用程式App介面而言,所有房仲經紀人所面對的畫面都大同小異,僅能以關鍵字來搜尋房屋物件資料,或,在介面中輸入客戶/物件資料,或是,僅能依直營或加盟房仲經紀人的方式,來承現不同的房屋物件資訊,換言之,目前就房仲經紀人而言,無法以客製化的方式來選取自己所需的服務介面內容,無法以客製化方式依客戶類別、屬性來推播房屋物件交易相關資訊,無法精準鎖定客戶群,常淪於徒勞無功。In addition, for the current website pages or application App interfaces provided by computers/mobile devices (for example, mobile phones), the screens faced by all real estate agents are similar, and only keywords can be used to search for housing objects. Data, or, enter the customer/object information in the interface, or, you can only present the information of different housing objects according to the way of direct sales or joining the real estate agent. In other words, as far as the real estate agent is concerned, It is impossible to select the service interface content you need in a customized way, you can't push and broadcast the relevant information of housing object transactions according to the customer type and attribute in a customized way, and you can't accurately lock the customer base, which is often futile.
另,對於目前的房仲經紀人而言,為了經營客戶起見,常是利用通訊軟體,例如,Line,以個人或群組方式傳送訊息、拉攏客戶,然而,若房仲經紀人所面臨的客戶眾多,常會發生顧此失彼的窘境,或是,無法將房產相關新聞、資訊,全面性或是選擇性的推播給所需之客戶,換言之,就目前的房仲經紀人而言,在客戶經營這點上,常是疲於奔命、事半功倍。In addition, for current real estate brokers, in order to operate customers, they often use communication software, such as Line, to send messages in a personal or group manner to attract customers. However, if real estate brokers face There are a lot of clients, and the dilemma of losing oneself or another often occurs. Or, the real estate-related news and information cannot be broadcasted comprehensively or selectively to the required clients. In other words, as far as the current real estate brokers are concerned, they operate At this point, it is often exhausted and more effective.
台灣公開/公告號M555020「用於房屋物件的成熟度評估系統」係揭露一種用於房屋物件的成熟度評估系統,其係供至少一房地產經紀人之一電子裝置搭配使用,而該用於房屋物件的成熟度評估系統係架設於一伺服器中,且該伺服器供該電子裝置透過網路連線,而該用於房屋物件的成熟度評估系統係能提供不動產經紀人快速識別某一地點之區域範圍資訊,並讓不動產經紀人得知實際上開拓地點區域中房屋物件之狀況及銷售養成進度,從而讓不動產經紀人作為銷售房屋物件時之較佳參考依據,且能避免錯失銷售房屋物件的時機之效用。Taiwan Publication/Announcement No. M555020 "Maturity Evaluation System for House Objects" is a system for evaluating the maturity of house objects, which is used with at least one electronic device of a real estate agent, and should be used for houses The object maturity evaluation system is built in a server, and the server is used for the electronic device to connect through the network, and the maturity evaluation system for house objects can provide real estate brokers to quickly identify a location Regional scope information, and let real estate brokers know the status of housing items and sales development progress in the actual development area, so that real estate brokers can be used as a better reference basis when selling housing items, and can avoid missing housing items The effectiveness of the timing.
台灣公開/公告號I587238「房屋物件的電子培植競賽系統」係揭露一種房屋物件的電子培植競賽系統,其係包含有一電子培植競賽平台、一資料庫模組、一競賽處理模組、一導引處理模組及一影像處理模組;其中,房地產經紀人係能透過一電子裝置連接該電子培植競賽平台,而該電子培植競賽平台具有一培植競賽軟體模組,該培植競賽軟體模組以一網路遊戲形式進行競賽。藉此,以達到房地產經紀人間之競爭感,從而具有高互動性及高娛樂性,並吸引房地產經紀人花費相當多的時間參與其中也不覺得無聊,更具有啟始房地產經紀人之工作動機之功效;再者,本發明更具有助於現實屋仲介公司穩定經營及業績拓展之優點。Taiwan Open/Announcement No. I587238 "Electronic Cultivation System for House Objects" is an electronic cultivation competition system for housing objects, which includes an electronic cultivation competition platform, a database module, a competition processing module, and a guide Processing module and an image processing module; wherein, the real estate agent department can connect to the electronic cultivation competition platform through an electronic device, and the electronic cultivation competition platform has an cultivation competition software module, and the cultivation competition software module uses a Contest in the form of online games. In this way, to achieve a sense of competition between real estate agents, which is highly interactive and highly entertaining, and attracts real estate agents to spend a considerable amount of time to participate in it. It is not boring, and it has the motivation to start the work of real estate agents. Efficacy; In addition, the present invention is more beneficial to the stable operation and performance expansion of real estate agency companies.
台灣公開/公告號M512766 「線上對線下之房屋物件推薦系統」係揭露一種線上對線下之房屋物件系統,其包含儲存模組,儲存模組內儲存有線上房屋平台/行動應用程式之會員帳號資訊以及對應每一會員帳號資訊之房屋物件瀏覽歷程數據,儲存模組並儲存有房屋物件資料,藉以供線上房屋平台之網站/行動應用程式呈現之用;以及處理模組,其用以處理線上房屋平台之網站/行動應用程式之會員帳號資訊,以及對應每一會員帳號資訊之房屋物件瀏覽歷程數據,並將之儲存至儲存模組;處理模組於接收到具會員帳號資訊之行動裝置因經過裝設有定位發信裝置的線下實體店面並且行動裝置被定位發信裝置的廣播訊號觸發以發送請求訊息時,處理模組將讀取儲存模組中之會員帳號資訊的房屋物件瀏覽歷程數據並予以運算,並將會員帳號資訊所專屬的推薦訊息傳送至具會員帳號資訊的行動裝置中。Taiwan Public/Announcement No. M512766 "Online to offline house object recommendation system" is to disclose an online to offline house object system, which includes a storage module, which stores members of the online house platform/mobile application in the storage module Account information and house object browsing history data corresponding to each member's account information, storage module and store house object data for use by online house platform website/mobile application; and processing module for processing Member account information of the website/mobile application of the online housing platform, and house object browsing history data corresponding to each member account information, and save it to the storage module; the processing module receives the mobile device with member account information When the mobile device is triggered by the broadcast signal of the positioning and sending device to send the request message after going through the offline physical storefront equipped with the positioning and sending device, the processing module will read the member account information in the storage module to browse the house objects The history data is calculated, and the recommendation message exclusive to the member account information is sent to the mobile device with the member account information.
台灣公開/公告號201140487 「房屋物件之管理方法」係揭露一種房屋物件之管理方法,係包含:提供一管理系統,且該管理系統內係存有一管理者之數筆房屋物件的電子資料;租賃者透過該管理系統搜尋房屋物件之電子資料,並選定一租賃房屋物件;該管理者與該租賃者訂定該租賃房屋物件之租賃契約;該租賃者透過該管理系統提供一需求資訊予該管理者;該管理者根據該需求資訊調整該租賃房屋物件之內容並調整該租賃房屋物件之租金;該管理系統根據該租賃契約之期程及繳租時距計算該租賃者之一回饋値;及該租賃者根據該回饋値兌換實質回饋。Taiwan Open/Announcement No. 201140487 "Management Methods of House Objects" discloses a management method of house objects, which includes: providing a management system, and the management system stores electronic data of several house objects of the manager; leasing The owner searches for electronic data of house objects through the management system and selects a lease house object; the manager and the leaser make a lease contract for the lease house object; the leaser provides a demand information to the management through the management system The manager adjusts the content of the leased house object and adjusts the rent of the leased house object according to the demand information; the management system calculates the value of one of the leasers based on the lease contract period and the time interval for paying the lease; and The lessor redeems the actual reward based on the reward value.
台灣公開/公告號201232460 「不動產資訊提供系統及其方法」係揭露一種不動產資訊提供系統及其方法,不動產資訊提供系統包括第一不動產網頁提供裝置、點選資訊接收裝置、第二不動產網頁提供裝置以及物件檔案網頁提供裝置。第一不動產網頁提供裝置用以提供第一不動產網頁;點選資訊接收裝置用以接收使用者選擇之目標點選資訊;第二不動產網頁提供裝置用以根據使用者所點選之目標捷運站別資訊產生第二不動產網頁;物件檔案網頁提供裝置用以接收使用者選擇之目標物件,而產生物件檔案網頁;物件檔案網頁包括物件資料區、物件投資報酬率區及命理分析區,用以提供與物件相關之資訊予使用者瀏覽。Taiwan Publication/Announcement No. 201232460 "Real estate information providing system and method" discloses a real estate information providing system and method thereof. The real estate information providing system includes a first real estate webpage providing device, a click information receiving device, and a second real estate webpage providing device And an object file webpage providing device. The first real estate webpage providing device is used to provide the first real estate webpage; the click information receiving device is used to receive the target click information selected by the user; the second real estate webpage providing device is used to select the target MRT station selected by the user The second real estate webpage is generated by different information; the object file webpage providing device is used to receive the target object selected by the user, and the object file webpage is generated; the object file webpage includes the object data area, the object investment return rate area and the numerology analysis area to provide The information related to the object is browsed by the user.
台灣公開/公告號I573087「房屋仲介服務線上排名系統」係揭露一種房屋仲介服務線上排名系統,其係包含有一房屋仲介服務平台、一資料庫模組、一分析模組、一排名處理模組及一影像處理模組,其中,現實之房地產經紀人係能透過一電子裝置連接一伺服器,從而連結該房屋仲介服務平台,且本發明之排名系統以網路遊戲形式運作。藉此,房地產經紀人係利用本發明具有網路遊戲形式及排名清單之模式,以達增加於工作時之高娛樂性及高競爭性,藉以吸引房地產經紀人們花費相當多的時間參與其中也不覺得無聊,更具有啟始房地產經紀人之工作動機之功效。因此,更有助於現實屋仲介公司穩定經營及業績直續上升之效用。Taiwan Open/Announcement No. I573087 "Housing Intermediary Service Online Ranking System" discloses an online housing intermediary service ranking system, which includes a housing intermediary service platform, a database module, an analysis module, a ranking processing module and An image processing module, in which a real estate agent can connect to a server through an electronic device to connect to the house intermediary service platform, and the ranking system of the present invention operates in the form of online games. In this way, the real estate agent utilizes the mode of online game form and ranking list of the present invention to increase the high entertainment and high competitiveness at work, so as to attract real estate agents to spend a considerable amount of time to participate in it. Feeling bored has the effect of initiating the work motivation of the real estate agent. Therefore, it is more conducive to the real estate agency's stable operation and continuous increase in performance.
所以如何能解決,房仲經紀人無法鎖定真正的目標客戶以有效的方式來推播房屋物件交易相關訊息、資料,無法以客製化的方式來選取所需的服務介面內容,無法以客製化方式依客戶類別、屬性來精準鎖定客戶群推播房屋物件交易相關資訊;或是,房仲經紀人在客戶經營這點上的困境,而以上種種所述,均是待解決的問題。So how can it be solved, the real estate agent cannot lock the real target customer to effectively broadcast the relevant information and data of the house object transaction, can not select the required service interface content in a customized way, and cannot be customized The way to accurately lock the customer group to push and broadcast the relevant information of the house object transaction according to the type and attribute of the customer; or, the predicament of the house broker in the operation of the customer, and all of the above are problems to be solved.
本發明之主要目的便是在於提供一種資訊服務系統及其方法,係應用於不動產房仲經紀人資訊服務環境中,利用本發明之資訊服務系統以進行資訊服務方法時,先進行客製化服務選取動作,其中,房仲經紀人可按房屋物件行銷需求,而選取所需之客製化的版型及/或介面範本,於所選取之客製化的版型中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊,而於所選取之客製化的介面範本中,可具有節慶、生日簡訊範本及/或物件促銷範本及/或行情通知範本及/或商務報發行範本,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入;繼而,進行資料傳送動作,其中,於客製化之版型及/或介面範本使用選取完成後,將資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建;之後,進行客戶選取動作,其中,配合後端服務平台之客戶資料庫及/或房仲經紀人所使用之電子裝置的客戶資料,以大數據方式,選取適合此資料推播的客戶群;另,進行資料推播動作,其中,經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。The main purpose of the present invention is to provide an information service system and method thereof, which are applied to the real estate housing broker information service environment. When the information service system of the present invention is used for the information service method, the customized service is first performed Selection action, in which the real estate agent can select the required customized version and/or interface template according to the marketing requirements of the house object, and the selected customized version can have the object market version And/or congratulate the object information of the transaction version and/or at least one object version, and in the selected customized interface template, there may be a festival, birthday newsletter template and/or object promotion template and/or market notification template and /Or business newspaper distribution template, so that real estate brokers can customize and quickly generate push newsletters, without the need to conceive text, and also save text input; then, carry out data transmission actions, which, in the customized version and After the interface template is selected, the data will be synchronously transmitted to the back-end service platform and/or synchronously imported into the address book of the electronic device used by the house broker, which will allow the back-end service platform's customer database and room The customer list of the customer data of the electronic device used by the junior broker is automatically synchronized without rebuilding; afterwards, a customer selection action is performed, in which the customer database in conjunction with the back-end service platform and/or the electronic device used by the junior broker For customer data of big data, select the customer group suitable for this data push; in addition, perform data push action, in which, through communication software, such as Line, push this data to at least one of the customer base More than customers.
本發明之再一目的便是在於提供一種資訊服務系統及其方法,係應用於不動產房仲經紀人資訊服務環境中,房仲經紀人可鎖定真正的目標客戶以有效的方式來推播房屋物件交易相關訊息、資料,能以客製化的方式來選取所需的服務介面內容,以客製化方式依客戶類別、屬性來精準鎖定客戶群推播房屋物件交易相關資訊。Another object of the present invention is to provide an information service system and method thereof, which are applied to the real estate housing broker information service environment, where the housing broker can lock the real target customer and push the house objects in an effective way The transaction-related information and data can be used to customize the required service interface content in a customized way, and the customer group can accurately lock the customer group and push the relevant information of the house object transaction according to the customer type and attribute.
本發明之再一目的便是在於提供一種資訊服務系統及其方法,係應用於不動產房仲經紀人資訊服務環境中,能解決房仲經紀人在客戶經營這點上的困境。Another object of the present invention is to provide an information service system and method thereof, which are applied to the real estate brokerage agent information service environment and can solve the dilemma of the brokerage agent in client operation.
本發明之另一目的便是在於提供一種資訊服務系統及其方法,係應用於不動產房仲經紀人資訊服務環境中,使經紀人更有效聯繫客戶,將資訊送到客戶手中:1.客戶資料集中:可整合個人LINE、可匯入個人手機中的通訊錄、可匯入i智慧系統的客戶名單,集中所有客戶聯絡資訊;2.整合商耕報/電子雜誌等內容平台,將電子內容訊息快速發送給客戶;3.提供訊息範本讓經紀人快速發送給客戶;以及,4.客戶生日主動推播。Another object of the present invention is to provide an information service system and method thereof, which are applied to the real estate housing broker information service environment, so that the broker can more effectively contact the customer and send the information to the customer: 1. customer information Concentration: Integrate personal LINE, address book that can be imported into personal mobile phone, and customer list that can be imported into i-smart system, centralize all customer contact information; 2. Integrate content platforms such as Business Gazette/e-Magazine to integrate electronic content information Quickly send to the customer; 3. Provide a message template for the broker to quickly send to the customer; and, 4. Proactively broadcast the customer's birthday.
本發明之再一目的便是在於提供一種資訊服務系統及其方法,係應用於不動產房仲經紀人資訊服務環境中,房仲經紀人可利用手機即時處理、行動強;利用訊息範本,免打字想文案;短網址自動帶入,強化行銷;以及,客戶名單整合,讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建。Another object of the present invention is to provide an information service system and method thereof, which are applied to the real estate housing broker information service environment. The housing broker can use the mobile phone to process in real time and have strong actions; use the message template to avoid typing I want to copy; short URLs are automatically brought in to strengthen marketing; and customer list integration, so that the customer list of the customer database of the back-end service platform and the customer information of electronic devices used by real estate brokers are automatically synchronized without rebuilding.
根據以上所述之目的,本發明提供一種資訊服務系統,該資訊服務系統至少包含服務模組、以及資料庫。According to the above purpose, the present invention provides an information service system. The information service system includes at least a service module and a database.
服務模組,該服務模組提供一服務介面至使用者所操作之電子裝置的螢幕上,以便為使用者的房仲經紀人可按房屋物件行銷需求,於該服務介面上的第一畫面中選取所需之客製化的版型及/或介面範本,於所選取之客製化的版型中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊,而於所選取之客製化的介面範本中,可具有節慶、生日簡訊範本及/或物件促銷範本及/或行情通知範本及/或商務報發行範本,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入;當房仲經紀人於該第一畫面中,於客製化之版型及/或介面範本使用選取完成後,該服務模組將資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的資料庫的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建;另,該服務模組可配合後端服務平台之客戶資料庫及/或房仲經紀人所使用之電子裝置的資料庫的客戶資料,以大數據方式,選取適合此資料推播的客戶群;再,該服務模組經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。Service module, the service module provides a service interface to the screen of the electronic device operated by the user, so that the house broker of the user can follow the marketing requirements of the house objects in the first screen of the service interface Select the required customized version and/or interface template. In the selected customized version, there can be object market version and/or congratulation version and/or object information of at least one object version, In the selected customized interface template, there may be a festival, birthday newsletter template and/or object promotion template and/or market notification template and/or business newspaper distribution template, so that the real estate agent can be customized Quickly generate push broadcast news, no need to design copy, and save text input; when the real estate agent is selected on the first screen and used in the customized version and/or interface template, the service module will Synchronous transmission of data to the back-end service platform and/or simultaneous import of the address book of the database of electronic devices used by the house brokers, allowing the customer database of the back-end service platform and the electronic used by the house brokers The customer list of the customer data of the device is automatically synchronized without rebuilding; in addition, the service module can cooperate with the customer database of the back-end service platform and/or the customer data of the database of the electronic device used by the broker For the data method, select a customer group suitable for this data push; then, the service module pushes this data to at least one customer in the customer group via communication software, such as Line.
資料庫,該資料庫儲存通訊錄、以及客戶資料;當房仲經紀人於該第一畫面中,於客製化之版型及/或介面範本使用選取完成後,該服務模組將資料同步匯入房仲經紀人所使用之電子裝置的該資料庫的該通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建;另,該服務模組可配合該資料庫的該客戶資料,以大數據方式,選取適合此資料推播的客戶群。Database, the database stores the address book, and customer data; when the real estate agent is selected on the first screen, using the customized version and/or interface template, the service module synchronizes the data The address book imported into the database of the electronic device used by the brokerage agent can automatically synchronize the customer list of the customer database of the back-end service platform and the customer data of the electronic device used by the brokerage agent. Rebuild again; in addition, the service module can cooperate with the customer data of the database to select a customer group suitable for the push of this data in the form of big data.
利用本發明之資訊服務系統以進行資訊服務方法的過程時,首先,進行客製化服務選取動作,其中,房仲經紀人可按房屋物件行銷需求,而選取所需之客製化的版型及/或介面範本,於所選取之客製化的版型中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊,而於所選取之客製化的介面範本中,可具有節慶、生日簡訊範本及/或物件促銷範本及/或行情通知範本及/或商務報發行範本,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入。When using the information service system of the present invention to carry out the process of the information service method, first of all, a customized service selection action is carried out, in which the real estate broker can select the required customized version according to the marketing requirements of the house objects And/or interface template, in the selected customized version, may have object market version and/or congratulatory version and/or at least one object version of object information, and in the selected customized interface In the template, there can be festival, birthday newsletter templates and/or object promotion templates and/or market notification templates and/or business newspaper distribution templates, so that the real estate agent can quickly generate customized newsletters without the need to design copy, Also save text input.
繼而,進行資料傳送動作,其中,於客製化之版型及/或介面範本使用選取完成後,將資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建。Then, data transmission is performed, in which, after the customized version and/or interface template is selected, the data is synchronously transmitted to the back-end service platform and/or synchronously imported into the electronic device used by the house broker The address book allows the customer list of the customer database of the back-end service platform and the customer information of the electronic devices used by the house broker to be automatically synchronized without rebuilding.
再之,進行客戶選取動作,其中,配合後端服務平台之客戶資料庫及/或房仲經紀人所使用之電子裝置的客戶資料,以大數據方式,選取適合此資料推播的客戶群。In addition, a customer selection action is carried out, in which the customer data of the electronic device used by the customer database of the back-end service platform and/or real estate brokers is used to select the customer group suitable for the promotion of this data in the form of big data.
最後,進行資料推播動作,其中,經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。Finally, a data push operation is carried out, in which this data is pushed to at least one customer in the customer group via communication software, such as Line.
爲使熟悉該項技藝人士瞭解本發明之目的、特徵及功效,茲藉由下述具體實施例,並配合所附之圖式,對本發明詳加說明如後:In order to make those skilled in the art understand the purpose, features and effects of the present invention, the following specific embodiments and the accompanying drawings are used to explain the present invention in detail as follows:
第1圖為一系統示意圖,用以顯示說明本發明之資訊服務系統之系統架構、以及運作情形。如第1圖中所示之,資訊服務系統1至少包含服務模組2、以及資料庫3;在此,該資訊服務系統1係位於房仲經紀人的使用者(未圖示之)所操作之電子裝置(未圖示之)中,而該電子裝置可為,例如,個人桌上型電腦,筆記型電腦,智慧型手機,平板電腦,IPhone,IPad,端視施行情況而定;該服務模組2可由硬體、軟體、以及韌體的至少其中之一所組成,。FIG. 1 is a system schematic diagram illustrating the system architecture and operation of the information service system of the present invention. As shown in Figure 1, the
服務模組2,該服務模組2提供一服務介面至使用者所操作之電子裝置的螢幕上,以便為使用者的房仲經紀人可按房屋物件行銷需求,於該服務介面上的第一畫面中選取所需之客製化的版型及/或介面範本,於所選取之客製化的版型中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊,而於所選取之客製化的介面範本中,可具有節慶、生日簡訊範本及/或物件促銷範本及/或行情通知範本及/或商務報發行範本,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入;當房仲經紀人於該第一畫面中,於客製化之版型及/或介面範本使用選取完成後,該服務模組2將資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的資料庫3的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建;另,該服務模組2可配合後端服務平台之客戶資料庫及/或房仲經紀人所使用之電子裝置的資料庫3的客戶資料,以大數據方式,選取適合此資料推播的客戶群;再,該服務模組2經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。
資料庫3,該資料庫3儲存通訊錄、以及客戶資料;當房仲經紀人於該第一畫面中,於客製化之版型及/或介面範本使用選取完成後,該服務模組3將資料同步匯入房仲經紀人所使用之電子裝置的該資料庫3的該通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建;另,該服務模組2可配合該資料庫3的該客戶資料,以大數據方式,選取適合此資料推播的客戶群。
處理模組2由電子硬體、韌體、以及軟體的至少其中之一所組成,配合為個人桌上型電腦、筆記型電腦、智慧型手機、iPhone手機、平板電腦、iPad的其中之一的電子裝置的處理器(未圖示之)而進行動作;而資料庫3係儲存於儲存模組中,該儲存模組可為電腦裝置記憶體模組、手機記憶體模組、iPhone手機記憶體模組、平板電腦記憶體模組、以及iPad記憶體模組的其中之一。The
又,於實際施行時,當房仲經紀人所操作之電子裝置係為個人桌上型電腦、筆記型電腦、智慧型手機、iPhone手機、平板電腦、iPad的其中之一,因而,第一畫面將為瀏覽器畫面、電腦應用程式介面、智慧型手機應用程式App介面、iPhone手機應用程式App介面、平板電腦應用程式App介面、iPad應用程式App介面的其中之一。In addition, in actual implementation, the electronic device operated by Fang Zhong’s agent is one of personal desktop computers, notebook computers, smart phones, iPhone phones, tablet computers, and iPads. Therefore, the first screen It will be one of the browser screen, the computer application interface, the smartphone application interface, the iPhone application interface, the tablet application interface, and the iPad application interface.
第2圖為一流程圖,用以顯示說明利用如第1圖中之本發明之資訊服務系統以進行資訊服務方法的流程步驟。如第2圖中所示之,首先,於步驟101,進行客製化服務選取動作;房仲經紀人可按房屋物件行銷需求,而選取所需之客製化的版型及/或介面範本,於所選取之客製化的版型中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊,而於所選取之客製化的介面範本中,可具有節慶、生日簡訊範本及/或物件促銷範本及/或行情通知範本及/或商務報發行範本,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入,並進到步驟102。FIG. 2 is a flowchart for illustrating the process steps of the information service method using the information service system of the present invention as shown in FIG. 1. As shown in Figure 2, first, in
於步驟102,進行資料傳送動作;於客製化之版型及/或介面範本使用選取完成後,將資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建,並進到步驟103。In
於步驟103,進行客戶選取動作;配合後端服務平台之客戶資料庫及/或房仲經紀人所使用之電子裝置的客戶資料,以大數據方式,選取適合此資料推播的客戶群,並進到步驟104。In
於步驟104,進行資料推播動作;經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。In
第3圖為一示意圖,用以顯示說明本發明之資訊服務系統的一實施例、以及運作情形。如第3圖中所示之,資訊服務系統1至少包含服務模組2、以及資料庫3;在此,該資訊服務系統1係位於房仲經紀人的使用者6所操作之電子裝置5中,而該電子裝置5可為,例如,個人桌上型電腦,筆記型電腦,智慧型手機,平板電腦,IPhone,IPad,端視施行情況而定;該服務模組2可由硬體、軟體、以及韌體的至少其中之一所組成,。FIG. 3 is a schematic diagram illustrating an embodiment and operation of the information service system of the present invention. As shown in FIG. 3, the
服務模組2,該服務模組2提供一服務介面21至使用者6所操作之電子裝置5的螢幕51上,以便為使用者6的房仲經紀人可按房屋物件行銷需求,於該服務介面21上的第一畫面7中選取所需之客製化的版型71,於所選取之客製化的版型71中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊。
在此,如第5、6、7、8圖中所示之,第5圖係用以顯示說明版型71所具有之物件行情版的物件資訊72內容;第6圖係用以顯示說明版型71所具有之賀成交版的物件資訊73內容;第7圖係用以顯示說明版型71所具有之4至12物件之物件版的物件資訊74內容;以及,第8圖係用以顯示說明版型71所具有之一物件之物件版的物件資訊75內容。Here, as shown in Figures 5, 6, 7, and 8, Figure 5 is used to display the content of the
當房仲經紀人於該第一畫面7中,於客製化之版型71選取完成後,該服務模組2將資料91同步傳送至後端服務平台8及/或同步匯入房仲經紀人所使用之電子裝置5的資料庫3的通訊錄31,可讓後端服務平台8之客戶資料庫81、以及房仲經紀人所使用之電子裝置5的客戶資料32的客戶名單自動同步不用再重建;另,該服務模組2可配合後端服務平台8之客戶資料庫81及/或房仲經紀人所使用之電子裝置5的資料庫3的客戶資料32,以大數據方式,選取適合此資料推播的客戶群;再,該服務模組2經由通訊軟體,例如,Line,而將此資料91推播給客戶群中之至少一位以上之客戶。When the real estate broker is selected on the
資料庫3,該資料庫3儲存通訊錄31、以及客戶資料32;當房仲經紀人於該第一畫面7中,於客製化之版型71選取完成後,該服務模組3將資料91同步匯入房仲經紀人所使用之電子裝置5的該資料庫3的該通訊錄31及/或同步傳送至後端服務平台8,可讓後端服務平台8之客戶資料庫81、以及房仲經紀人所使用之電子裝置5的客戶資料32的客戶名單自動同步不用再重建;另,該服務模組2可配合該資料庫3的該客戶資料32,以大數據方式,選取適合此資料推播的客戶群。
處理模組2由電子硬體、韌體、以及軟體的至少其中之一所組成,配合為個人桌上型電腦、筆記型電腦、智慧型手機、iPhone手機、平板電腦、iPad的其中之一的電子裝置5的處理器(未圖示之)而進行動作;而資料庫3係儲存於儲存模組中,該儲存模組可為電腦裝置記憶體模組、手機記憶體模組、iPhone手機記憶體模組、平板電腦記憶體模組、以及iPad記憶體模組的其中之一。The
又,於實際施行時,當房仲經紀人所操作之電子裝置係為個人桌上型電腦、筆記型電腦、智慧型手機、iPhone手機、平板電腦、iPad的其中之一,因而,第一畫面7將為瀏覽器畫面、電腦應用程式介面、智慧型手機應用程式App介面、iPhone手機應用程式App介面、平板電腦應用程式App介面、iPad應用程式App介面的其中之一。In addition, in actual implementation, the electronic device operated by Fang Zhong’s agent is one of personal desktop computers, notebook computers, smart phones, iPhone phones, tablet computers, and iPads. Therefore, the
第4圖為一流程圖,用以顯示說明利用如第3圖中之本發明之資訊服務系統的一實施例以進行資訊服務方法的一流程步驟。如第5圖中所示之,首先,於步驟201,進行客製化服務選取動作;房仲經紀人可按房屋物件行銷需求,而選取所需之客製化的版型71,於所選取之客製化的版型71中,可具有物件行情版72及/或賀成交版73及/或至少一物件版74、75的物件資訊,並進到步驟202。FIG. 4 is a flowchart for illustrating a process step of an information service method using an embodiment of the information service system of the present invention as shown in FIG. 3. As shown in Figure 5, first, in
於步驟202,進行資料傳送動作;於客製化之版型71選取完成後,將資料91同步傳送至後端服務平台8及/或同步匯入房仲經紀人所使用之電子裝置5的通訊錄31,可讓後端服務平台8之客戶資料庫81、以及房仲經紀人所使用之電子裝置5的客戶資料32的客戶名單自動同步不用再重建,並進到步驟203。In
於步驟203,進行客戶選取動作;配合後端服務平台8之客戶資料庫81及/或房仲經紀人所使用之電子裝置5的客戶資料32,以大數據方式,選取適合此資料推播的客戶群,並進到步驟204。In
於步驟204,進行資料推播動作;經由通訊軟體,例如,Line,而將此資料91推播給客戶群中之至少一位以上之客戶。In
第5圖為一示意圖,用以顯示說明版型71所具有之物件行情版的物件資訊72內容;第6圖為一示意圖,用以顯示說明版型71所具有之賀成交版的物件資訊73內容;第7圖為一示意圖,用以顯示說明版型71所具有之4至12物件之物件版的物件資訊74內容;以及,第8圖為一示意圖,用以顯示說明版型71所具有之一物件之物件版的物件資訊75內容。Figure 5 is a schematic diagram showing the contents of the
第9圖為一示意圖,用以顯示說明本發明之資訊服務系統的另一實施例、以及運作情形。如第9圖中所示之,資訊服務系統1至少包含服務模組2、以及資料庫3;在此,該資訊服務系統1係位於房仲經紀人的使用者6所操作之電子裝置5中,而該電子裝置5可為,例如,個人桌上型電腦,筆記型電腦,智慧型手機,平板電腦,IPhone,IPad,端視施行情況而定;該服務模組2可由硬體、軟體、以及韌體的至少其中之一所組成,。FIG. 9 is a schematic diagram illustrating another embodiment and operation of the information service system of the present invention. As shown in FIG. 9, the
服務模組2,該服務模組2提供一服務介面21至使用者6所操作之電子裝置5的螢幕51上,以便為使用者6的房仲經紀人可按房屋物件行銷需求,於該服務介面21上的第一畫面7中選取所需之介面範本75,於所選取之客製化的介面範本75中,可具有節慶、生日簡訊範本76及/或物件促銷範本77及/或行情通知範本78及/或商務報發行範本79,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入;如第11圖所示之,係用以顯示說明客製化的介面範本75所具有之節慶、生日簡訊範本76;如第12圖所示之,係用以顯示說明客製化的介面範本75所具有之物件促銷範本77;如第13圖所示之,係用以顯示說明客製化的介面範本75所具有之行情通知範本78;以及,如第14圖所示之,係用以顯示說明客製化的介面範本75所具有之商務報發行範本79。
當房仲經紀人於該第一畫面7中,於介面範本75使用選取完成後,該服務模組2將資料92同步傳送至後端服務平台8及/或同步匯入房仲經紀人所使用之電子裝置5的資料庫3的通訊錄31,可讓後端服務平台8之客戶資料庫81、以及房仲經紀人所使用之電子裝置5的客戶資料32的客戶名單自動同步不用再重建;另,該服務模組2可配合後端服務平台8之客戶資料庫81及/或房仲經紀人所使用之電子裝置5的資料庫3的客戶資料32,以大數據方式,選取適合此資料推播的客戶群;再,該服務模組2經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。When the real estate broker is selected on the
資料庫3,該資料庫3儲存通訊錄31、以及客戶資料32;當房仲經紀人於該第一畫面7中,於客製化之介面範本75使用選取完成後,該服務模組3將資料92同步匯入房仲經紀人所使用之電子裝置5的該資料庫3的該通訊錄31,可讓後端服務平台8之客戶資料庫81、以及房仲經紀人所使用之電子裝置5的客戶資料32的客戶名單自動同步不用再重建;另,該服務模組2可配合該資料庫3的該客戶資料32,以大數據方式,選取適合此資料推播的客戶群。
處理模組2由電子硬體、韌體、以及軟體的至少其中之一所組成,配合為個人桌上型電腦、筆記型電腦、智慧型手機、iPhone手機、平板電腦、iPad的其中之一的電子裝置5的處理器(未圖示之)而進行動作;而資料庫3係儲存於儲存模組中,該儲存模組可為電腦裝置記憶體模組、手機記憶體模組、iPhone手機記憶體模組、平板電腦記憶體模組、以及iPad記憶體模組的其中之一。The
又,於實際施行時,當房仲經紀人所操作之電子裝置5係為個人桌上型電腦、筆記型電腦、智慧型手機、iPhone手機、平板電腦、iPad的其中之一,因而,第一畫面7將為瀏覽器畫面、電腦應用程式介面、智慧型手機應用程式App介面、iPhone手機應用程式App介面、平板電腦應用程式App介面、iPad應用程式App介面的其中之一。In addition, during actual implementation, the
第10圖為一流程圖,用以顯示說明利用如第9圖中之本發明之資訊服務系統的另一實施例以進行資訊服務方法的另一流程步驟。如第10圖中所示之,首先,於步驟301,進行客製化服務選取動作;房仲經紀人可按房屋物件行銷需求,而選取所需之客製化的介面範本75,於所選取之客製化的介面範本75中,可具有節慶、生日簡訊範本76及/或物件促銷範本77及/或行情通知範本78及/或商務報發行範本79,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入,並進到步驟302。FIG. 10 is a flowchart for illustrating another process step of the information service method using another embodiment of the information service system of the present invention as shown in FIG. 9. As shown in Figure 10, first, in
於步驟302,進行資料傳送動作;於客製化之介面範本75使用選取完成後,將資料92同步傳送至後端服務平台8及/或同步匯入房仲經紀人所使用之電子裝置5的通訊錄32,可讓後端服務平台8之客戶資料庫81、以及房仲經紀人所使用之電子裝置5的客戶資料32的客戶名單自動同步不用再重建,並進到步驟303。In
於步驟303,進行客戶選取動作;配合後端服務平台8之客戶資料庫81及/或房仲經紀人所使用之電子裝置5的客戶資料32,以大數據方式,選取適合此資料推播的客戶群,並進到步驟304。In
於步驟304,進行資料推播動作;經由通訊軟體,例如,Line,而將此資料92推播給客戶群中之至少一位以上之客戶。In
第11圖為一示意圖,用以顯示說明客製化的介面範本75所具有之節慶、生日簡訊範本76。FIG. 11 is a schematic diagram showing the festival and birthday message template 76 that the customized
第12圖為一示意圖,用以顯示說明客製化的介面範本75所具有之物件促銷範本77。FIG. 12 is a schematic diagram showing the
第13圖為一示意圖,用以顯示說明客製化的介面範本75所具有之行情通知範本78。FIG. 13 is a schematic diagram showing the
第14圖為一示意圖,用以顯示說明客製化的介面範本75所具有之商務報發行範本79。FIG. 14 is a schematic diagram showing a business
於該些實施例中,雖該服務介面21上的第一畫面7中選取所需之客製化的版型71或介面範本75,然,於實際施行時,可依實際需求而將客製化的版型71、以及介面範本75以輪替/交錯方式或是同時方式而出現於第一畫面7,端視實際需求而定,其理相同、類似於該些實施例中所述之,是故,在此不再贅述之。In these embodiments, although the desired customized
綜合以上之該些實施例,我們可以得到本發明之一種資訊服務系統及其方法,係應用於不動產房仲經紀人資訊服務環境中,利用本發明之資訊服務系統以進行資訊服務方法時,先進行客製化服務選取動作,其中,房仲經紀人可按房屋物件行銷需求,而選取所需之客製化的版型及/或介面範本,於所選取之客製化的版型中,可具有物件行情版及/或賀成交版及/或至少一物件版的物件資訊,而於所選取之客製化的介面範本中,可具有節慶、生日簡訊範本及/或物件促銷範本及/或行情通知範本及/或商務報發行範本,讓房仲經紀人可客製化而快速生成推播簡訊、無須構思文案、也節省文字內容輸入;繼而,進行資料傳送動作,其中,於客製化之版型及/或介面範本使用選取完成後,將資料同步傳送至後端服務平台及/或同步匯入房仲經紀人所使用之電子裝置的通訊錄,可讓後端服務平台之客戶資料庫、以及房仲經紀人所使用之電子裝置的客戶資料的客戶名單自動同步不用再重建;之後,進行客戶選取動作,其中,配合後端服務平台之客戶資料庫及/或房仲經紀人所使用之電子裝置的客戶資料,以大數據方式,選取適合此資料推播的客戶群;另,進行資料推播動作,其中,經由通訊軟體,例如,Line,而將此資料推播給客戶群中之至少一位以上之客戶。Combining the above embodiments, we can obtain an information service system and method of the present invention, which are applied to the real estate housing broker information service environment. When using the information service system of the present invention for the information service method, first Carry out customized service selection actions, in which the real estate agent can select the required customized version and/or interface template according to the marketing requirements of the house objects, in the selected customized version, It may have object information version and/or congratulations version and/or at least one object version object information, and in the selected customized interface template, it may have festival, birthday newsletter template and/or object promotion template and/or Or market notification templates and/or business newspaper distribution templates, so that real estate brokers can customize and quickly generate push newsletters without the need to conceive text, and also save text input; then, perform data transmission actions, in which After the selection of the customized version and/or interface template is completed, the data will be synchronously transmitted to the back-end service platform and/or synchronously imported into the address book of the electronic device used by the real estate agent, allowing customers of the back-end service platform The customer list of the database and the customer data of the electronic device used by the brokerage agent is automatically synchronized without rebuilding; after that, the customer selection action is performed, in which the customer database and/or brokerage agent in cooperation with the back-end service platform The customer data of the electronic device used selects the customer group suitable for this data push in the form of big data; in addition, the data push action is carried out, in which the data is pushed to the customer via communication software, such as Line At least one customer in the group.
以上所述僅為本發明之較佳實施例而已,並非用以限定本發明之範圍;凡其它未脫離本發明所揭示之精神下所完成之等效改變或修飾,均應包含在下述之專利範圍內。The above are only preferred embodiments of the present invention and are not intended to limit the scope of the present invention; all other equivalent changes or modifications made without departing from the spirit disclosed by the present invention should be included in the following patents Within range.
1:資訊服務系統2:服務模組3:資料庫5:電子裝置6:使用者7:第一畫面8:後端服務平台21:服務介面31:通訊錄32:客戶資料51:螢幕71:版型72:物件資訊73:物件資訊74:物件資訊75:物件資訊76:介面範本77:節慶、生日簡訊範本77:物件促銷範本78:行情通知範本79:商務報發行範本81:客戶資料庫91:資料92:資料101 102 103 104:步驟201 202 203 204:步驟301 302 303 304:步驟1: Information service system 2: Service module 3: Database 5: Electronic device 6: User 7: First screen 8: Back-end service platform 21: Service interface 31: Address book 32: Customer data 51: Screen 71: Version 72: Object Information 73: Object Information 74: Object Information 75: Object Information 76: Interface Template 77: Festival and Birthday Newsletter Template 77: Object Promotion Template 78: Market Notification Template 79: Business News Release Template 81: Customer Database 91: Document 92:
第1圖為一系統示意圖,用以顯示說明本發明之資訊服務系統之系統架構、以及運作情形; 第2圖為一流程圖,用以顯示說明利用如第1圖中之本發明之資訊服務系統以進行資訊服務方法的流程步驟; 第3圖為一示意圖,用以顯示說明本發明之資訊服系統的一實施例、以及運作情形; 第4圖為一流程圖,用以顯示說明利用如第3圖中之本發明之資訊服務系統的一實施例以進行資訊服務方法的一流程步驟; 第5圖為一示意圖,用以顯示說明版型所具有之物件行情版的物件資訊內容; 第6圖為一示意圖,用以顯示說明版型所具有之賀成交版的物件資訊內容; 第7圖為一示意圖,用以顯示說明版型所具有之4至12物件之物件版的物件資訊內容; 第8圖為一示意圖,用以顯示說明版型所具有之一物件之物件版的物件資訊內容; 第9圖為一示意圖,用以顯示說明本發明之資訊服務系統的另一實施例、以及運作情形; 第10圖為一流程圖,用以顯示說明利用如第9圖中之本發明之資訊服務系統的另一實施例以進行資訊服務方法的另一流程步驟; 第11圖為一示意圖,用以顯示說明客製化的介面範本所具有之節慶、生日簡訊範本; 第12圖為一示意圖,用以顯示說明客製化的介面範本所具有之物件促銷範本; 第13圖為一示意圖,用以顯示說明客製化的介面範本所具有之行情通知範本;以及 第14圖為一示意圖,用以顯示說明客製化的介面範本所具有之商務報發行範本。Figure 1 is a system schematic diagram showing the system architecture and operation of the information service system of the present invention; Figure 2 is a flowchart illustrating the use of the information service of the present invention as shown in Figure 1 The system performs the process steps of the information service method; FIG. 3 is a schematic diagram illustrating an embodiment and operation of the information service system of the present invention; FIG. 4 is a flowchart illustrating the use of FIG. 3 is an embodiment of the information service system of the present invention to perform a process step of the information service method; FIG. 5 is a schematic diagram for displaying the object information content of the object market version that explains the version type; Figure 6 is a schematic diagram showing the object information content of the congratulatory version of the description version; Figure 7 is a schematic diagram showing the object information content of the 4 to 12 object version of the description type FIG. 8 is a schematic diagram for displaying the object information content of an object version of an object included in the description type; FIG. 9 is a schematic diagram for displaying another embodiment of the information service system of the present invention, And operation situation; FIG. 10 is a flowchart for illustrating another process step of using the information service system according to another embodiment of the present invention as shown in FIG. 9 to perform an information service method; FIG. 11 is a Schematic diagram, used to show the festival and birthday message templates that the customized interface template has; Figure 12 is a diagram used to show the object promotion templates that the customized interface template has; Figure 13 is a The schematic diagram is used to display the market notification template that explains the customized interface template; and FIG. 14 is a schematic diagram that shows the business newspaper issuance template that the customized interface template has.
101 102 103 104:步驟 101 102 103 104: steps
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