TW201921302A - Management system, information management server, transport vehicle terminal - Google Patents

Management system, information management server, transport vehicle terminal Download PDF

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TW201921302A
TW201921302A TW107121591A TW107121591A TW201921302A TW 201921302 A TW201921302 A TW 201921302A TW 107121591 A TW107121591 A TW 107121591A TW 107121591 A TW107121591 A TW 107121591A TW 201921302 A TW201921302 A TW 201921302A
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information
warehouse
terminal
arrival
aforementioned
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TW107121591A
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川崎弘幸
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日商雅馬多控股集團有限公司
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B65CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65GTRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G61/00Use of pick-up or transfer devices or of manipulators for stacking or de-stacking articles not otherwise provided for
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

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Abstract

A freight forwarding/receiving and distribution goods management system includes a freight-dispatching warehouse location side terminal that is provided at a freight-dispatching warehouse location to display information on freight that is read by a freight-dispatching warehouse location side reading terminal; a freight-receiving warehouse location side terminal that is provided at a freight-receiving warehouse location to display information on freight that is read by a freight-receiving warehouse location side reading terminal; an information management server that receives transmission of the information on the freight to manage the received information on the freight; a transport vehicle terminal that moves by being carried by a transport vehicle which transports the freight, wherein the information management server, in a case of extracting, for the transport vehicle, arriving-vehicle guidance information for the freight-receiving warehouse location, present the arriving-vehicle guidance information as preferential arriving-vehicle guidance information on the freight-receiving warehouse location side terminal by determining at least one of: (1) priority level of the freight in light of inventory management information and/or order receipt/placement information on the information management server or the freight-receiving warehouse location side terminal; and (2) whether there is an appropriate arriving berth when the freight is brought in.

Description

管理系統、資訊管理伺服器、搬運車輛終端機Management system, information management server, vehicle terminal

本發明之一態樣係關於管理被廣泛裝載於貨物搬運用車輛等的貨物的出進貨等實績的管理系統,更具體而言,關於亦可與貨物搬運車輛等合作來進行流通物品等之管理的管理系統等。   本案係針對2017年6月23日日本申請之特願2017-123410號主張優先權,且在此沿用其內容。One aspect of the present invention relates to a management system that manages the performance of loading and unloading of goods that are widely loaded on cargo handling vehicles and the like, and more specifically, it can also manage distribution items and the like in cooperation with cargo handling vehicles and the like. Management system, etc.案 This case claims priority from Japanese Patent Application No. 2017-123410 filed on June 23, 2017, and its content is used here.

以往,在藉由貨物搬運車輛等所為之物流據點間的搬運/交貨中,不斷設法輸送/配送效率的提升或成本降低等。例如,已提出一種使對貨車裝卸貨物時的貨物檢查自動化的檢查貨物裝置等(專利文獻1)。In the past, efforts have been made to improve the efficiency of transportation / distribution or reduce the cost of transportation / delivery between logistics bases, such as cargo transportation vehicles. For example, there has been proposed a cargo inspection device or the like that automates cargo inspection when loading and unloading a cargo on a truck (Patent Document 1).

亦即,在專利文獻1係揭示一種貨車裝卸時的檢查貨物裝置,其特徵為:在裝貨卸貨口的周圍配設有接收黏貼在各個貨物、棧板、外殼等的無線IC標籤的貨物資訊的天線的貨車為了裝貨或卸貨而聚集而來的物流中心或倉庫等貨物的集積場所,配設包含無線通訊控制器的控制裝置,可將已到場的上述貨車的天線與無線通訊控制器藉由纜線而相連接。That is, Patent Document 1 discloses a cargo inspection device during loading and unloading of a truck, which is characterized in that cargo information is received around a loading / unloading port to receive wireless IC tags attached to each cargo, pallet, and case. Control center with wireless communication controller, equipped with a control device that includes a wireless communication controller, which can collect the antenna of the truck and the wireless communication controller that have arrived at the scene. Connected by cables.

藉由該裝置等,針對藉由配置在貨車的裝貨卸貨口的天線進行裝卸的所有貨物,檢測來自黏貼在貨物的無線IC標籤的資訊來判斷正誤,因此貨物裝卸的正誤等可在該場所得知,完全沒有錯誤配送、未配送、錯誤的貨物的裝進等,形成為可達成輸配送可靠性提升,並且可進行因輸配送的返回消失所致之效率化及降低成本者。With this device, for all goods loaded and unloaded by an antenna placed on the loading and unloading port of the truck, the information from the wireless IC tag attached to the goods is detected to determine whether the goods are right or wrong. It is learned that there is no wrong delivery, undelivered, wrong goods loading, etc., and it is formed to improve the reliability of transportation and delivery, and to improve efficiency and reduce costs due to the disappearance of transportation and return.

此外,亦已提出一種可正確管理關於連同製品一起流通的各種種類的棧板的資料的流通物品管理系統(專利文獻2)。In addition, a distribution article management system has been proposed (Patent Document 2) that can accurately manage data on various types of pallets that are distributed along with products.

亦即,在專利文獻2中係揭示一種流通物品管理系統,其特徵為具備有:為物品接受側所持有且儲放對物品交貨側下單製品時藉由包裝外形指示所被指定的流通物品的數量資料的資料庫;被設置在物品接受側,且各自登錄關於由物品交貨側所被交出之包含租賃流通物品及其以外的複數流通物品的流通物品的包含數量的資料的登錄裝置;及前述資料庫及登錄裝置被構成為可透過通訊線路進行通訊,將被儲放在前述資料庫的流通物品的數量資料、與被登錄在前述登錄裝置的流通物品的數量資料相比較,當兩者的資料相一致時,使租賃資料庫確定前述租賃流通物品的數量,並且管理關於流通物品之包含數量的資料的流通物品管理裝置。That is, Patent Document 2 discloses a distribution article management system, which is characterized in that it has a designation specified by a package outline when the product is held by the article receiving side and stored when the product is placed on the article delivery side. A database of the quantity information of the circulating goods; it is installed on the article receiving side, and each of them registers the information on the quantity of the circulating goods including the leased circulating goods and the plural circulating goods other than the circulating goods delivered by the article delivery side. The registration device; and the aforementioned database and the registration device are configured to communicate through a communication line, and compare the quantity data of the circulation items stored in the aforementioned database with the quantity data of the circulation items registered in the registration device When the data of the two are consistent, the lease database is used to determine the quantity of the aforementioned leased circulation articles, and to manage the circulation article management device of the information about the contained quantity of the circulation articles.

此外,亦已提出一種進行防止貨物誤出貨及伴隨貨物出貨的棧板等的個體管理的系統(專利文獻3)。In addition, a system for preventing individual shipments of goods from being accidentally shipped and pallets accompanying the shipment of goods has been proposed (Patent Document 3).

亦即,在專利文獻3中係揭示一種具有:藉由堆高機操縱者所操作的終端機裝置、及設在堆高機的車載系統的出貨管理系統,車載系統係具備有:讀取棧板用標籤、被設在貨物的包材的包材用標籤、及被設在包材的包材管理卡的包材管理標籤的各讀取部。接著,終端機裝置係當進行藉由堆高機所為之對搬運車輛的裝貨作業時,完成匹配包材用標籤及包材管理卡的各包材識別資訊的第1匹配處理、及匹配出貨指示單的碼資訊所包含的貨物識別資訊與包材管理卡的貨物識別資訊的第2匹配處理,若各匹配處理為OK,生成將棧板識別資訊及包材識別資訊與出貨指示單的出貨指示號碼建立關連的出貨管理資訊。 [先前技術文獻] [專利文獻]That is, Patent Document 3 discloses a shipment management system including a terminal device operated by a stacker operator and a vehicle-mounted system provided in the stacker. The vehicle-mounted system is provided with: Each reading unit of the pallet label, the packaging material label provided on the packaging material of the goods, and the packaging material management label provided on the packaging material management card of the packaging material. Next, the terminal device completes the first matching processing for matching the packaging material identification label and the packaging material management card's individual packaging material identification information when the loading operation is performed on the transport vehicle by the stacker, and matches out The second matching process of the cargo identification information contained in the code information of the cargo instruction sheet and the cargo identification information of the packaging material management card. If each matching process is OK, the pallet identification information and packaging material identification information and the shipping instruction sheet are generated. Associated shipping management information for your shipping instruction number. [Prior Art Literature] [Patent Literature]

[專利文獻1]日本特開2005-320128號公報   [專利文獻2]日本特開2006-206280號公報   [專利文獻3]日本特開2015-124052號公報[Patent Document 1] Japanese Patent Laid-Open No. 2005-320128 [Patent Document 2] Japanese Patent Laid-Open No. 2006-206280 [Patent Document 3] Japanese Patent Laid-Open No. 2015-124052

(發明所欲解決之課題)(Problems to be solved by the invention)

但是,在流通業界,仍有關於各物流據點間的交貨的課題。課題之一例為貨車駕駛員的待機時間的長時間化等。該課題係可能牽連流通系全體而發展成更進一步的課題。具體而言,如下所示。However, in the distribution industry, there are still issues regarding delivery between logistics bases. An example of the problem is the increase in the waiting time of a truck driver. This problem department may involve the entire distribution system and develop into a further problem. Specifically, it is as follows.

以一例而言,當將商品由日用品雜貨製造商中心(發貨倉庫)交貨至批發業中心(到貨倉庫)時,有到貨倉庫側的到達泊位(arriving berth)(使搬運車輛停車來進行裝卸的空間)的數量不足的情形。此時,等待交貨的貨車突然滯留而駕駛員的待機時間長時間化。尤其,在以往的運輸體系中,無關於商品的交貨緊急度(例如,在到貨倉庫發生缺貨商品等),將貨車以到達順序進行收貨,在卸貨後進行進貨檢查作業。因此,在到貨倉庫區域內,進貨暫置作業場亦常時塞車。For example, when a product is delivered from a grocery and grocery manufacturer's center (delivery warehouse) to a wholesale business center (arrival warehouse), there is an arriving berth (arriving berth) at the arrival warehouse Insufficient space for loading and unloading). At this time, the truck waiting for delivery suddenly stays and the driver's waiting time becomes long. In particular, in the conventional transportation system, there is no urgency regarding the delivery of goods (for example, a shortage of goods occurs in a delivery warehouse, etc.), the trucks are received in the order of arrival, and the goods are inspected after unloading. Therefore, in the area of the arrival warehouse, there is often a traffic jam at the temporary storage operation.

一旦發生該問題,駕駛員會因等待交貨待機時間所致之配送生產性降低,貨車業者則會因滯留時間發生所致之成本上升亦可能成為運費等漲價要因。此外,該等亦可能使避免配送受託的要因發生。   此外,在到貨倉庫的周邊道路,由於等待交貨順序貨車待機,因此導致道路塞車,對到貨倉庫的鄰近居民而言,亦可能造成對日常生活的阻礙。Once this problem occurs, the driver's delivery productivity will be reduced due to waiting time for delivery, and the increase in costs caused by the trucking industry due to the delay time may also be the main reason for price increases such as freight. In addition, these may also lead to the avoidance of distribution trust factors. In addition, on the roads surrounding the arrival warehouse, trucks are waiting in the order of delivery, causing congestion on the road. It may also cause obstacles to daily life for nearby residents of the arrival warehouse.

該等課題被認為以如下所述之習知之物流工程的各階段以及全體中的資訊合作的不足造成原因。These problems are considered to be caused by the lack of information cooperation among the various stages of the logistics project and the general knowledge as described below.

參照圖13,顯示習知之物流工程等的樣子。在同圖中,在期間t1201係顯示物品交貨前夜的時段(中的發貨倉庫的工程),在期間t1202係顯示該物品交貨當天(同圖中例示上為上午)的時段(中的到貨倉庫的工程)。Referring to Fig. 13, a conventional logistics process and the like are shown. In the figure, during the period t1201, the period on the eve of the delivery of the item (the project in the delivery warehouse) is displayed, and during the period t1202, the period on the day of the delivery of the item (the morning is illustrated in the same figure) is displayed (in the middle) Arrival of the warehouse works).

在圖13的期間t1201中,在發貨倉庫的貨物清單化或檢查貨物等基本上係以手動進行、或進行使用如上述專利文獻所揭示之檢查貨物裝置的檢查貨物(工程1211)。   接著,檢查貨物結束後,已完成裝進的搬運車輛係朝向交貨目的端(到貨倉庫)出發,流通工程係進入至配送工程(工程1212)。此時,如上述專利文獻所揭示,有連同物品一起流通的棧板等的資訊在以往的管理系統中被管理的情形。In the period t1201 in FIG. 13, the inventory of the goods in the shipping warehouse, the inspection of the goods, and the like are basically performed manually, or inspection of the goods using the inspection goods device disclosed in the aforementioned patent document (process 1211). Next, after the inspection of the goods is completed, the finished loading vehicle is headed for the delivery destination (arrival warehouse), and the distribution engineering department is advanced to the distribution engineering (engineering 1212). At this time, as disclosed in the above-mentioned patent document, information such as pallets and the like that circulate with the article may be managed in a conventional management system.

在圖13的期間t1202中,基本上以到達到貨倉庫區域的到達順序進行到車的安排(工程1221),且進行由搬運車輛的卸貨(工程1222)。此外,在經卸貨的棧板的區分(工程1223)或商品確認(工程1224)中,係有進行藉由以往的檢查系統或管理系統所為之檢查或確認的情形。如此被檢查的商品(貨物)係被儲放在預定的場所等(工程1225)。In the period t1202 in FIG. 13, the arrangement for arriving at the vehicle is basically performed in the order of arrival to the warehouse area (process 1221), and the unloading by the transport vehicle is performed (process 1222). In addition, in the classification (process 1223) or product confirmation (process 1224) of the unloaded pallets, there are cases where inspection or confirmation is performed by a conventional inspection system or management system. The goods (goods) thus inspected are stored in a predetermined place or the like (engineering 1225).

亦即,在如以上所示之以往的物流工程中,假設已進行在工程的各階段的檢查貨物等,工程全體的資訊合作亦無法謂為必定充分,因此對於因無法預期的事態(此往往關連到駕駛員的待機時間的長期化)而起的事故,難以有彈性地對應。That is to say, in the conventional logistics project shown above, it is assumed that inspection of goods at each stage of the project has been performed, and the information cooperation of the entire project cannot be said to be sufficient. Therefore, for unforeseen events (this often It is difficult to respond flexibly to accidents related to the prolongation of the driver's standby time.

因此,提高資訊合作,並且期待系統改善。 (解決課題之手段)Therefore, improve information cooperation and look forward to system improvement. (Means for solving problems)

因此,本發明之一實施形態之出進貨及流通物品管理系統(以下亦僅稱之為管理系統)係包含:發貨倉庫據點側讀取終端機,其係被準備在發貨倉庫據點,取得關於由前述發貨倉庫據點被出貨的貨物的資訊;發貨倉庫據點側終端機,其係顯示藉由前述發貨倉庫據點側讀取終端機所讀取到的資訊;到貨倉庫據點側讀取終端機,其係被準備在到貨倉庫據點,且取得關於被進貨至前述到貨倉庫據點的貨物的資訊;到貨倉庫據點側終端機,其係顯示藉由前述到貨倉庫據點側讀取終端機所讀取到的資訊;資訊管理伺服器,其係接受由前述發貨倉庫據點側讀取終端機及前述到貨倉庫據點側讀取終端機所讀取到的資訊的送訊來進行管理;及搬運車輛終端機,其係被攜帶在搬運前述被出貨及進貨的前述貨物的搬運車輛來進行移動的出進貨及流通物品的管理系統,前述資訊管理伺服器係若抽出對前述搬運車輛之到前述到貨倉庫據點的到車導引資訊時,判斷:(1)對照前述資訊管理伺服器或到貨倉庫據點終端機上的庫存管理資訊及/或接單下單資訊的前述貨物的優先度(以一例而言,在前述貨物是否有缺貨商品或存貨不多商品等);(2)是否有搬入前述貨物時的適當到達泊位(以一例而言,是否有搬入前述貨物時的近接到達泊位等)之中的至少1個,將前述到車導引資訊作為優先到車導引資訊而提示在前述到貨倉庫據點側終端機上。 (發明之效果)Therefore, the outbound, inbound and outbound goods management system (hereinafter also referred to simply as the management system) according to an embodiment of the present invention includes: a reading terminal at the shipping warehouse base side, which is prepared to obtain at the shipping warehouse base. Information about the goods being shipped from the aforementioned shipping warehouse base; the terminal on the shipping warehouse base side, which displays the information read by the reading terminal on the shipping warehouse base side; and the arrival warehouse base side Read the terminal, which is prepared at the arrival warehouse base, and obtains information about the goods that have been delivered to the aforementioned arrival warehouse base; the arrival warehouse base side terminal, which displays the information by the aforementioned arrival warehouse base side Read the information read by the terminal; an information management server, which accepts the transmission of the information read by the read terminal at the shipping warehouse base side and the read warehouse at the base warehouse side. Management system; and a transportation vehicle terminal, which is a management system for loading, unloading, and circulating goods carried on a moving vehicle that transports the goods being shipped and received. The information management server judges: (1) comparing the inventory management information on the information management server or the terminal at the arrival warehouse base with the information of the arrival guidance information of the aforementioned transportation vehicle to the arrival warehouse base. Priority of the aforementioned goods (for example, whether the goods are out of stock or not in stock), (2) Whether there is an appropriate arrival berth when moving into the goods For example, if there is at least one of the approaching berths when the goods are carried in, the arrival guidance information is given as the priority arrival guidance information to the terminal on the base side of the arrival warehouse. (Effect of the invention)

藉由本發明之一實施形態之管理系統等,達成提高資訊合作,並且可改善系統的效果。With the management system and the like according to an embodiment of the present invention, it is possible to improve information cooperation and improve the effect of the system.

一邊參照圖示,一邊詳細說明本發明之一實施形態之管理系統等。A management system and the like according to an embodiment of the present invention will be described in detail with reference to the drawings.

在圖1中顯示包含本發明之一實施形態之資訊處理裝置等的管理系統的全體構成例。如圖1所示,管理系統10係以其大致區別的構成而言,由:資訊管理伺服器11、通訊伺服器112、被準備在各據點的資訊終端機(圖中,例示上顯示PC121、131。以下將該等資訊終端機亦稱為「資訊處理裝置」)、駕駛員所攜帶等而連同貨物搬運車輛14一起移動的資訊終端機(圖中,例示上顯示平板終端機15。以下將該資訊終端機亦稱為「資訊處理裝置」或「終端機」)所構成。An overall configuration example of a management system including an information processing device and the like according to an embodiment of the present invention is shown in FIG. 1. As shown in FIG. 1, the management system 10 is based on its roughly different structure. It consists of: an information management server 11, a communication server 112, and information terminals that are prepared at each base (in the figure, PC 121 is shown as an example, 131. Hereinafter, these information terminals are also referred to as "information processing devices"), information terminals that are carried by the driver, and are moved along with the cargo handling vehicle 14 (in the figure, the tablet terminal 15 is shown as an example. This information terminal is also called "information processing device" or "terminal".

接著,在同圖中,例示上,PC121係設置在發貨倉庫12,PC131係設置在到貨倉庫13。此外,在被設置在發貨倉庫12的PC121,透過用以載置HHT122a來進行資料的授受或充電等的托架122b而連接有用以讀取由倉庫區域被裝入的棧板或貨物123的資訊的手持式終端機(以下亦稱為讀取終端機,或僅稱為HHT(Hand Held Terminal))122a。同樣地,在被設置在到貨倉庫13的PC131,透過用以載置HHT132a來進行資料的授受或充電等的托架132b而連接有用以讀取由倉庫區域被裝卸的棧板或貨物133的資訊的HHT132a。   其中,托架122b、132b並不一定為必須元件,若HHT與PC藉由其他有線/無線連接手段而相連接,則亦可省略。此外,HHT亦可直接延伸至網路19而在與伺服器之間進行各種資料的授受。Next, in the same figure, as an example, PC121 is installed in the delivery warehouse 12, and PC131 is installed in the arrival warehouse 13. In addition, the PC 121 installed in the delivery warehouse 12 is connected to a tray 122 b for loading and receiving data, charging, etc. for placing HHT 122 a to read pallets or goods 123 loaded in the warehouse area. A handheld terminal for information (hereinafter also referred to as a reading terminal, or simply HHT (Hand Held Terminal)) 122a. Similarly, a PC 131 installed in the arrival warehouse 13 is connected to a pallet 132 b for receiving and recharging data, such as receiving and recharging the data, by loading the HHT 132 a. Information for HHT132a. Among them, the brackets 122b and 132b are not necessarily required components. If the HHT and the PC are connected by other wired / wireless connection means, they may be omitted. In addition, HHT can also be directly extended to the network 19 to provide various data to and from the server.

此外,伺服器11、112及各種終端機間係如圖1所示,可在專用線路或網際網路等公用線路(以有線的線路而言,為16、17、18a、18b、19)相互通訊而相連接。此外,線路可為有線,亦可為無線,若為無線,例如平板終端機15係以無線透過未圖示之基地台或無線路由器等而延伸至網際網路19,另外亦可透過線路18b而與通訊伺服器112相互通訊地相連接(關於其他終端機或資訊處理裝置中的通訊亦同)。   其中,在本發明之一實施形態之管理系統10中,將資訊管理伺服器11與通訊伺服器112作區別來記載。但是,本發明並非為限定於此者,亦可以1個伺服器進行控制管理,另外亦可藉由複數伺服器群而使其有機地進行控制管理。In addition, as shown in FIG. 1, the servers 11, 112, and various terminals can be connected to each other on a dedicated line or a public line such as the Internet (for wired lines, 16, 17, 18a, 18b, and 19). Communication. In addition, the line may be wired or wireless. If it is wireless, for example, the tablet terminal 15 is extended to the Internet 19 through a base station or a wireless router (not shown) wirelessly, or through the line 18b. The communication server 112 is connected to communicate with each other (the same applies to communication in other terminals or information processing devices). (1) In the management system 10 according to an embodiment of the present invention, the information management server 11 and the communication server 112 are distinguished and described. However, the present invention is not limited to this, and may be controlled and managed by one server, and may also be controlled and managed organically by a plurality of server groups.

此外,行動電話或攜帶式資訊終端機或平板亦很多具備有匹敵PC的處理能力(通訊處理速度或畫像處理能力等)者,亦可謂為小型電腦者。In addition, many mobile phones, portable information terminals, or tablets also have processing capabilities (such as communication processing speed or image processing capabilities) that rival those of PCs, and can also be called small computers.

此外,本發明之一實施形態之實施所需程式或軟體通常被安裝或記憶在攜帶式資訊終端機或PC的記憶部中的HDD或SSD等,程式或軟體執行時,係視需要,在記憶部內的記憶體作為其全部或一部分的軟體模組被讀出,且在CPU被運算執行。In addition, the program or software required for the implementation of one embodiment of the present invention is usually installed or stored in the HDD or SSD of the portable information terminal or the memory of a PC. When the program or software is executed, the program or software is stored in memory as needed. The internal memory is read out as all or part of the software module, and is executed by the CPU.

此外,運算執行未必需要在CPU等中央處理部進行,亦可使用未圖示之數位類比處理器(DSP)等輔助運算裝置。In addition, the execution of the operation does not necessarily need to be performed in a central processing unit such as a CPU, and an auxiliary operation device such as a digital analog processor (DSP) may be used.

此外,資訊管理伺服器11或通訊伺服器112的硬體構成亦基本上可採用PC。其中,本發明並非為限定於此者,伺服器11、112亦可在視需要而提高其硬體規格時,採用藉由使複數PC並列作動而適於大規模資料處理的構成。In addition, the hardware configuration of the information management server 11 or the communication server 112 can also basically be a PC. However, the present invention is not limited to this, and the servers 11 and 112 may adopt a configuration suitable for large-scale data processing by operating a plurality of PCs in parallel when the hardware specifications are increased as necessary.

其中,在圖1中,本發明之一實施形態之HHT122a、132a係構成為可讀取RFID晶片等ID晶片等,及/或構成為可由顯示條碼或QR碼等二維碼的紙媒體等讀取關於貨物等的資訊。   此外,HHT122a、132a並非為限定於該等者,亦可具備其他輸入手段。以其他輸入手段之一例而言,有包含十鍵等的鍵盤手段、可感測對顯示器部的觸控的指向手段。Among them, in FIG. 1, HHT122a and 132a according to an embodiment of the present invention are configured to read ID chips such as RFID chips, and / or are configured to be read by paper media displaying two-dimensional codes such as barcodes or QR codes. Get information about goods, etc. In addition, HHT122a and 132a are not limited to these, and may also have other input means. Examples of other input means include a keyboard means including ten keys and a pointing means capable of sensing a touch on the display portion.

在圖2中顯示作為本發明之一實施形態之管理系統中的資訊處理裝置的平板終端機的外觀構成。在圖2中,資訊處理裝置(平板終端機)201(例如圖1的15)係由框體部2011、顯示器2012、及設在框體2011的下部中央部的硬體按鍵2013所成。顯示器2012典型而言係由液晶顯示器(LCD)等所構成,可顯示文字或畫像等各種資訊。此外,可使顯示器2012顯示選單按鍵或軟體鍵盤,以手指或觸控筆(未圖示)等觸碰此,藉此形成為對平板終端機201的指示(指令)。在該點上,上述硬體按鍵2013並非為必須的構成要素,惟為了方便說明本發明之一實施形態,被構裝作為負責一定功能的按鍵。當然,亦可將該等硬體按鍵2013,以使顯示器2012的一部分顯示的選單按鍵替代。FIG. 2 shows an external configuration of a tablet terminal as an information processing device in a management system according to an embodiment of the present invention. In FIG. 2, an information processing device (tablet terminal) 201 (for example, 15 in FIG. 1) is made up of a frame portion 2011, a display 2012, and a hardware button 2013 provided at a lower center portion of the frame 2011. The display 2012 is typically composed of a liquid crystal display (LCD) or the like, and can display various information such as text or images. In addition, the display 2012 can display a menu key or a software keyboard, and touch it with a finger or a stylus (not shown) to form an instruction (instruction) to the tablet terminal 201. In this regard, the above-mentioned hardware key 2013 is not an essential constituent element, but for the convenience of describing an embodiment of the present invention, it is configured as a key responsible for a certain function. Of course, these hardware buttons 2013 may be replaced by menu buttons displayed on a part of the display 2012.

此外,在顯示器2012係包含有多點觸控輸入面板,在觸控輸入面板上的觸控輸入位置座標透過輸入元件介面(未圖示)被送訊至平板終端機201的處理系統(CPU)予以處理。接著,該多點觸控輸入面板係構成為可同時感測對面板的複數接觸點。關於該檢測(感測器),可以各種方法實現,並不一定侷限於接觸感測器,例如,亦可利用光學式的感測器而抽出對面板的指示點。此外,在感測器,除了接觸式的感測器或光學式的感測器之外,亦可使用感測人的肌膚接觸的靜電電容方式的感測器。In addition, the display 2012 includes a multi-touch input panel. The coordinates of the touch input position on the touch input panel are transmitted to the processing system (CPU) of the tablet terminal 201 through the input element interface (not shown). Be handled. Then, the multi-touch input panel is configured to simultaneously sense a plurality of contact points on the panel. This detection (sensor) can be realized by various methods, and is not necessarily limited to a touch sensor. For example, an optical sensor may be used to extract an indication point to the panel. In addition, as the sensor, in addition to a contact sensor or an optical sensor, an electrostatic capacitance type sensor that detects human skin contact can also be used.

此外,在圖2中雖未呈現,平板終端機201亦可具備麥克風或揚聲器。此時亦可判別由麥克風所拾取到的使用者的聲音等而形成為輸入指令。此外,在圖2中雖未呈現,在平板終端機201的背面(顯示器2012的相反側的面)係可構裝CMOS等攝影機元件。平板終端機201係在顯示器2012側的相同側的面亦可構裝子攝影機等。In addition, although not shown in FIG. 2, the tablet terminal 201 may be provided with a microphone or a speaker. At this time, it is also possible to discriminate the user's voice and the like picked up by the microphone and form an input command. Although not shown in FIG. 2, a camera element such as a CMOS can be mounted on the back surface of the tablet terminal 201 (the surface opposite to the display 2012). The tablet terminal 201 may be mounted on the same side of the display 2012 as a sub camera.

在圖3中例示構成本發明之一實施形態之平板終端機201的硬體的功能區塊圖。平板終端機201的動作係藉由以下說明的硬體的各個的動作、及該等硬體與軟體的合作動作來實現。FIG. 3 illustrates a functional block diagram of hardware constituting the tablet terminal 201 according to an embodiment of the present invention. The operation of the tablet terminal 201 is realized by each operation of the hardware described below and the cooperative operation of the hardware and software.

在圖3中,作為硬體區塊全體的平板終端機300若大致區分,由以下所成:由圖2中的硬體按鍵2013、設在顯示器2012的多點觸控輸入面板、麥克風等所構成的輸入部301;由用以記憶程式或資料等的硬碟、RAM及/或ROM等所構成的記憶部302;由藉由程式進行各種數值計算或邏輯運算的CPU所構成的中央處理部303;由顯示器2012等所構成的顯示部304;用以進行晶片或電氣系統等的控制的控制部305;由用以在網際網路進行存取的插槽或用以進行光通訊的埠、及通訊介面所構成的通訊介面部306;揚聲器或振動等輸出部307;用以對時刻等計時的計時部308;由CMOS等影像感測器所成之感測器部309;及用以對裝置內的各模組供給電源的電源部310,該等模組係視需要,藉由適當通訊泊位或饋電線(圖3中,為方便起見,形成為適當區分各線的結線311而總括表示)而相連接。   其中,在感測器部309亦可包含用以特定平板終端機300(201)的位置的GPS感測器模組。此外,藉由構成感測器部309的CMOS等影像感測器被感測到的訊號係在輸入部301中被處理為輸入資訊。In FIG. 3, if the tablet terminal 300 as a whole of the hardware block is roughly distinguished, it is formed by the hardware buttons 2013 in FIG. 2, a multi-touch input panel provided on the display 2012, a microphone, and the like. Input section 301 composed; memory section 302 composed of hard disks, RAM, and / or ROM used to store programs or data; a central processing section composed of a CPU that performs various numerical calculations or logical operations by programs 303; display section 304 composed of display 2012, etc .; control section 305 for controlling chips or electrical systems, etc .; slot for access on the Internet or port for optical communication, A communication interface portion 306 formed by a communication interface; a speaker or vibration output portion 307; a timing portion 308 for timing the time; a sensor portion 309 formed by an image sensor such as a CMOS; Each module in the device supplies a power supply unit 310 for power supply, and these modules are collectively indicated by appropriate communication berths or feeders (as shown in FIG. 3, for the sake of convenience, to properly distinguish the knots 311 of each line). ) And connected. Among them, the sensor section 309 may include a GPS sensor module for specifying the position of the tablet terminal 300 (201). In addition, a signal sensed by an image sensor such as a CMOS constituting the sensor section 309 is processed as input information in the input section 301.

此外,本發明之一實施形態之實施所需的程式或軟體通常被安裝或記憶在構成記憶部302的硬碟等,程式或軟體執行時,係視需要,在記憶部302內的記憶體作為其全部或一部分的軟體模組被讀出,且在CPU等中央處理部303被運算執行。In addition, a program or software required for the implementation of one embodiment of the present invention is usually installed or stored in a hard disk or the like constituting the memory section 302. When the program or software is executed, the memory in the memory section 302 is used as needed. All or a part of the software module is read out, and is executed by a central processing unit 303 such as a CPU.

其中,運算執行並非未定在CPU等中央處理部303進行,亦可使用未圖示之數位類比處理器(DSP)等輔助運算裝置。The execution of the calculation is not necessarily performed in the central processing unit 303 such as a CPU, and an auxiliary calculation device such as a digital analog processor (DSP) may be used.

在圖4中顯示本發明之一實施形態之管理系統的控制動作場景例,但在其之前先說明本發明之一實施形態之基本概念。 [本發明之一實施形態之基本概念]   本發明之一實施形態之管理系統係第1,在發貨倉庫對搬運車輛裝進貨物時,使遍及(1)在最小管理單位(Stock Keeping Unit)的商品管理碼、(2)棧板號碼、(3)搬運車輛的號碼或駕駛員的識別碼等3個類別的碼相關來進行系統管理。   第2,管理系統係可管理輸送途中的商品的庫存狀況(亦即實現輸送途中庫存的可視化),將輸送途中的商品亦作為對象來進行在到貨倉庫側緊急需要的商品(所謂缺貨商品)的庫存確認。其中,庫存管理資訊及/或接單下單資訊係在到貨倉庫據點終端機或視需要而在資訊管理伺服器上予以管理。   第3,管理系統係可進行來自搬運車輛(或駕駛員)之到貨倉庫的到達泊位預約,藉由上述的輸送途中庫存的可視化,急迫需要缺貨商品的到貨倉庫係以可對正在裝載該商品的搬運車輛,優先誘導至到達泊位的方式進行控制(亦可對應來自到貨倉庫的更加緊急出貨)。其中,管理系統係在進行優先的到達泊位誘導時,可按照其優先度的高低來設定優先度(優先順位)。在決定優先度的判斷基準係可採用缺貨商品、存貨不多商品、預約商品、交貨期限等各種基準。   此外,管理系統亦可依貨物的性質來決定優先度。例如,對於醫藥品、災害救援物資、溫度管理商品、有最佳食用(消費)期限的商品、自主回收商品,係可賦予對應各個的性質的優先度。   此外,管理系統係具有:藉由在到貨倉庫區域的數位進貨檢查所致之入庫檢查貨物作業的不要化、透過到貨倉庫等據點與搬運車輛(駕駛員)的訊息交換等的到達泊位的預定管理、搬運移動中的車輛的位置資訊的共有等各種功能。An example of a control operation scenario of a management system according to an embodiment of the present invention is shown in FIG. 4, but a basic concept of an embodiment of the present invention will be described before this. [Basic concept of one embodiment of the present invention] The management system of one embodiment of the present invention is the first one. When loading goods into a delivery vehicle in a delivery warehouse, the total management unit (1) is kept at the minimum management unit (Stock Keeping Unit). The three types of codes, such as the product management code, (2) the pallet number, (3) the number of the transport vehicle, or the driver's identification code, are correlated to perform system management. Second, the management system can manage the inventory status of the products in transit (that is, realize the visualization of the inventory in transit), and also use the products in transit as objects to perform urgently needed products at the arrival warehouse side (so-called out of stock products) ) Inventory confirmation. Among them, the inventory management information and / or order information is managed on the terminal of the arrival warehouse base or on the information management server as needed. Third, the management system can make an appointment for the arrival berth from the arrival warehouse of the transport vehicle (or driver). With the above-mentioned visualization of the inventory during the transportation, the arrival warehouse that urgently needs the out-of-stock goods can be loaded. This product's transportation vehicle is controlled by preferentially leading to the arrival at the berth (it can also respond to more urgent shipments from the arrival warehouse). Among them, the management system can set the priority (priority order) according to the level of priority when inducing berth induction. Judgment criteria for determining priority can be based on various criteria such as out-of-stock products, low-stock items, reserved products, and delivery deadlines. In addition, the management system can also determine the priority according to the nature of the goods. For example, priority can be given to medicines, disaster relief supplies, temperature-managed products, products with optimal consumption (consumption) expiration dates, and voluntary collection products. In addition, the management system includes the arrival of berths at the berth through the exchange of information with the delivery vehicle (driver), etc. through the arrival at the warehouse and other bases, etc. Various functions such as schedule management, sharing of position information of moving vehicles.

在圖4中,在期間t401係顯示物品交貨前夜的時段(中的發貨倉庫的工程),在期間t402係顯示該物品的交貨當天(同圖中例示上為上午)的時段(中的到貨倉庫的工程)。In FIG. 4, the period before the delivery of the item is displayed during period t401 (the process of the delivery warehouse), and the period on the day of delivery of the item (the morning shown in the figure) is displayed during the period t402 (medium). Works of the warehouse).

在圖4的期間t411中,1或複數貨物的資訊透過RFID被讀取,使商品管理碼、棧板號碼、搬運車輛(或駕駛員)的識別碼建立相關,藉此執行在發貨倉庫的貨物清單化或檢查貨物等處理(工程411)。In the period t411 in FIG. 4, the information of one or a plurality of goods is read through the RFID, and the commodity management code, the pallet number, and the identification code of the transport vehicle (or driver) are correlated, thereby executing the Cargo inventory processing or inspection of goods (Engineering 411).

接著,檢查貨物或建立相關處理結束後,已完成貨物裝進的搬運車輛係朝向交貨目的端(到貨倉庫)出發。在出發前或出發後,搬運車輛的駕駛員係可透過自身攜帶的平板終端機,進行在到貨倉庫區域的到達泊位的預約(工程412)。Then, after the inspection of the goods or the establishment of the relevant processing, the handling vehicle that has completed the loading of the goods departs towards the delivery destination (arrival to the warehouse). Before or after departure, the driver of the transport vehicle can make a reservation for the arrival berth in the arrival warehouse area through the tablet terminal that he or she carries (process 412).

此外,在搬運車輛完成到達泊位預約之後,有情況改變的情形。在此,情況改變係指例如搬運車輛被牽連到塞車而似要大幅延遲到達到貨倉庫的情形、或在到貨倉庫發生缺貨商品,且對正在搬運該缺貨商品中的搬運車輛要求優先到車的情形。   若情況改變,藉由來自搬運車輛的駕駛員或到貨倉庫的管理者的要求,管理系統可變更到達泊位預約內容等(工程413)。到達泊位預約內容經變更的結果,若原已決定優先到車的優先順位,亦有該順序(順位)往下推的情形。   其中,到達泊位預約內容變更亦可由發貨倉庫的管理者或未圖示的貨主進行要求(此時,考慮依發貨倉庫側的情況所致之到達希望日期時間變更希望、或伴隨因交貨狀況/事故所致之到達時刻變更的預約內容變更)。In addition, the situation may change after the transportation vehicle completes the reservation for the berth. Here, the change of situation refers to, for example, a situation in which a handling vehicle is involved in a traffic jam, and it seems to be significantly delayed until it reaches the warehouse, or a shortage of goods occurs in the warehouse, and priority is given to the handling vehicle that is handling the shortage of goods To the car. If the situation changes, the management system can change the details of the arrival berth reservation, etc., according to the request from the driver of the transport vehicle or the manager of the arrival warehouse (Engineering 413). As a result of the change in the contents of the parking reservation, if the priority order of the car has been decided, the order (rank) may be pushed down. Among them, the change of the arrival berth reservation content can also be requested by the manager of the shipping warehouse or the owner of the goods (not shown) (at this time, consider the change of the desired date and time due to the situation of the shipping warehouse side, or accompanied by delivery (Reservation content changes due to changes in time of arrival due to conditions / accidents).

在圖4的期間t402,基本上以到達到貨倉庫區域的到達順序,進行到車的安排。但是,視需要實施優先到車(工程421)。此外,進行來自搬運車輛的卸貨時,進行透過RFID的卸貨確認,視需要優先探索缺貨商品或存貨不多商品(工程422)。此時,經卸貨的棧板的區分(圖13中的工程1223)或商品確認(圖13中的工程1224)係藉由工程422而已經完成,故可省略。如此經檢查的商品(貨物)係被儲放在預定場所等(工程423)。During the period t402 in FIG. 4, the arrangement of arriving vehicles is basically performed in the order of arrival to the warehouse area. However, if necessary, priority will be given to vehicles (Project 421). In addition, when unloading from a transport vehicle, the unloading confirmation via RFID is performed, and if necessary, priority is given to searching for out-of-stock or low-stock items (process 422). At this time, the division of the unloaded pallets (process 1223 in FIG. 13) or product confirmation (process 1224 in FIG. 13) has already been completed by the process 422, so it can be omitted. The goods (goods) thus inspected are stored in a predetermined place or the like (engineering 423).

若將以上流程與以往的流程(圖13)相比較,可刪減棧板區分或商品確認作業,已發生卸貨的緊急度或優先度高的商品(缺貨商品或存貨不多商品等)時所需時間亦少即可,結果,可使在到貨倉庫的作業時間短縮(該短縮部分係顯示為圖4中的「刪減效果區域」)。If the above process is compared with the previous process (Figure 13), the pallet classification or product confirmation operation can be deleted. When the urgency of unloading or high-priority products has occurred (out-of-stock products or low-stock products, etc.) The time required is also small, and as a result, the operation time in the arrival warehouse can be shortened (the shortened portion is shown as the "deletion effect area" in Fig. 4).

參照圖5A~圖5B,顯示本發明之一實施形態之管理系統的動作例。圖5A係例示透過具有資訊管理伺服器(圖1的11)及通訊伺服器(圖1的112)的管理系統,進行發貨倉庫據點與到貨倉庫據點與搬送貨物的搬運車輛(及攜帶平板終端機(駕駛員終端機或搬運車輛終端機)的駕駛員)之間的資料或資訊的交換,作為本發明之一實施形態。此外,圖5B係例示對於搬送貨物中的搬運車輛,進行優先導引(例如後述之優先到達泊位導引)或到達泊位變更導引等通知時的資料或資訊的交換者。5A to 5B, an operation example of a management system according to an embodiment of the present invention is shown. FIG. 5A illustrates an example of a delivery vehicle (and a delivery tablet) carrying a delivery warehouse base, an arrival warehouse base, and a delivery vehicle through a management system including an information management server (11 in FIG. 1) and a communication server (112 in FIG. 1). The exchange of data or information between terminals (a driver terminal or a driver of a transport vehicle terminal) is one embodiment of the present invention. In addition, FIG. 5B exemplifies the exchange of data or information when a notification such as priority guidance (for example, priority arrival berth guidance to be described later) or arrival berth change guidance is given to the transport vehicle in the delivery goods.

在圖5A中,至時刻t1~t5為止,為在發貨倉庫據點,搬運車輛裝入貨物的出貨階段(phase),駕駛員係透過設置在發貨倉庫的手持式終端機(HHT),進行所裝入的貨物的檢查貨物處理、或透過自身攜帶的平板終端機(駕駛員終端機或搬運車輛終端機),進行在到貨倉庫據點的到達泊位預約處理。   在本發明之一實施形態中,更具體而言係進行如以下所示之處理。In FIG. 5A, until time t1 to t5, in the delivery phase of the delivery warehouse, the driver loads the goods into the delivery phase. The driver uses a handheld terminal (HHT) installed in the delivery warehouse. Carry out the inspection of the loaded goods, or process the cargo, or use the tablet terminal (driver terminal or transport vehicle terminal) to carry out the berth reservation processing at the arrival warehouse base.更 In one embodiment of the present invention, more specifically, the following processing is performed.

至時刻t1~t2為止,進行發貨倉庫據點中透過手持式終端機的裝進貨物的檢查貨物處理或資料登錄等(步驟S501)。典型而言,該檢查貨物處理及資料登錄係由搬運車輛的駕駛員進行,惟本發明並非限定於此。Until time t1 to t2, cargo handling, data registration, etc. are performed at the delivery warehouse base via the hand-held terminal for loading goods inspection (step S501). Typically, the inspection of cargo handling and data registration is performed by the driver of the transport vehicle, but the present invention is not limited to this.

若以時間序列說明至時刻t1~t2的業務之一例,首先,出貨預定資料被取入至發貨倉庫終端機(圖1的121)。接著,被取入至發貨倉庫終端機的資料係被送訊至手持式終端機(圖1的122a),典型而言,藉由操作HHT的搬運車輛的駕駛員,進行出貨作業(藉由HHT被讀入的貨物資訊係可逐次送訊至發貨倉庫終端機)。接著,在發貨倉庫終端機上,作成以被裝載在搬運車輛的單位的出貨實績資料。   該出貨實績資料係透過通訊伺服器而被上傳至資訊管理伺服器(時刻t2、步驟S502的資料合作)。其中,在本發明之其他實施形態中,出貨實績資料亦可未透過通訊伺服器而直接被上傳至管理伺服器。If an example of the business up to time t1 to t2 is described in time series, first, the shipping schedule data is taken into the terminal of the shipping warehouse (121 in FIG. 1). Next, the data taken into the terminal of the delivery warehouse is sent to the handheld terminal (122a in Figure 1). Typically, the driver of the handling vehicle operating the HHT performs the shipping operation (borrowing The cargo information read by HHT can be sent to the terminal of the delivery warehouse one by one). Next, the shipping warehouse terminal creates the shipping performance data for each unit loaded on the transport vehicle.出货 The shipping performance data is uploaded to the information management server through the communication server (time t2, data cooperation in step S502). Among them, in other embodiments of the present invention, the shipping performance data may be uploaded directly to the management server without passing through the communication server.

(出貨時的資料合作內容)   在步驟S502中被上傳至資訊管理伺服器的資料之中,在資訊管理伺服器中至少被建立相關的資料項目係如下表所示,為SKU(商品管理碼)、棧板號碼、貨車號碼(駕駛員ID)。在此,參照圖6A~圖6B,藉由示出出貨作業時的HHT畫面上的顯示例,說明與資訊管理伺服器建立相關的資料。在圖6A的HHT畫面600上係顯示編排號碼601、作業開始時間602、與作業結束時間603,此外,在畫面下部的顯示區域610係示出藉由特定的駕駛員被搬運的棧板的一覽。編排號碼601係作為搬運單位的編排碼,典型而言係按每個搬運車輛分配編排號碼,關於藉由複數搬運車輛被搬運的一連串貨物,亦有被分配共通的編排號碼的情形。此時係可藉由編排號碼與駕駛員No進行區分。   在同區域610係連同駕駛員No(對應貨車號碼、駕駛員ID)及棧板號碼一起顯示相同的數值。在此,在同區域610,若駕駛員No共通而棧板號碼不同時,係成為藉由同一駕駛員所搬運的複數棧板被一覽,若在駕駛員No顯示複數個,即顯示按每個駕駛員所搬運的1以上的棧板。(Data cooperation content at the time of shipment) Among the data uploaded to the information management server in step S502, at least the relevant data items established in the information management server are as shown in the following table, which is the SKU (commodity management code) ), Pallet number, truck number (driver ID). Here, referring to FIG. 6A to FIG. 6B, data related to the establishment of the information management server will be described by showing a display example on the HHT screen during the shipping operation. On the HHT screen 600 in FIG. 6A, the arrangement number 601, the work start time 602, and the work end time 603 are displayed, and a display area 610 in the lower part of the screen shows a list of pallets carried by a specific driver. . The arrangement number 601 is an arrangement code of a transport unit, and typically an arrangement number is assigned to each transport vehicle. A series of goods to be transported by a plurality of transport vehicles may also be assigned a common arrangement number. At this time, it can be distinguished from the driver's No by the program number. In the same area 610, the same value is displayed together with the driver No (corresponding truck number, driver ID) and the pallet number. Here, in the same area 610, if the driver Nos are common and the pallet numbers are different, a plurality of pallets carried by the same driver are listed. If multiple driver pallets are displayed, each of the pallets is displayed. 1 or more pallets carried by the driver.

(若為平放貨物)   其中,有所被搬運的貨物未被儲放在棧板而照原樣裝載在搬運車輛的情形。此時,資訊管理伺服器係分配No.0000或No.9999等單義的棧板號碼,使其可與被分配至實際的棧板的號碼作區別。(If the goods are laid flat) Among them, some of the goods being transported are not stored on the pallets but loaded on the transport vehicles as they are. At this time, the information management server assigns a uniquely defined pallet number such as No. 0000 or No. 9999, so that it can be distinguished from the number assigned to the actual pallet.

操作區域621~623係用以使顯示於畫面600的內容作變更等的操作按鍵等。   此外,可顯示在畫面600的資訊基本上被上傳至資訊管理伺服器,且在同伺服器被管理。The operation areas 621 to 623 are operation keys and the like for changing the content displayed on the screen 600 and the like. In addition, the information that can be displayed on the screen 600 is basically uploaded to the information management server and managed on the same server.

此外,在圖6B的HHT畫面630上,係在顯示區域635顯示有按每個編排號碼631及棧板號碼632的裝載商品(在同圖中亦顯示有作業開始時間633及作業結束時間634)。In addition, on the HHT screen 630 of FIG. 6B, the display area 635 displays the loaded products for each arrangement number 631 and pallet number 632 (the work start time 633 and the work end time 634 are also displayed in the same figure) .

在顯示區域635係在例示上顯示共通物流符號(ITF)及商品(對應SKU)、以及捆數。在同區域635,關於ITF及商品、以及捆數,係顯示相同數值,但是實際上係顯示對應搬運的實際狀態的各個的共通物流符號、商品、及捆數。In the display area 635, the common logistics symbol (ITF), the product (corresponding to the SKU), and the number of bundles are displayed on an example. In the same area 635, the same values are displayed for the ITF, the product, and the number of bundles, but in reality, each common logistics symbol, the product, and the number of bundles are displayed corresponding to the actual state of transportation.

可顯示在畫面630的資訊基本上被上傳至資訊管理伺服器,且在同伺服器被管理。The information that can be displayed on the screen 630 is basically uploaded to the information management server, and is managed on the same server.

若再次返回至圖5A且繼續說明,在時刻t3,駕駛員係透過通訊伺服器,進行已到達到貨倉庫時的到達泊位預約手續(步驟S503)。   該預約手續係藉由在駕駛員所攜帶的平板終端機(駕駛員終端機、圖1的15),預先安裝可與通訊伺服器進行通訊的應用程式來實現。在通訊伺服器具備有行事曆功能,因此可進行到貨倉庫區域中的到達泊位的排程管理。典型而言,在進行到達泊位預約的駕駛員與到貨倉庫的管理者之間,進行透過通訊伺服器的交換,藉此進行到達泊位預約。至少在到貨倉庫的管理者側的終端機(圖1的131)的畫面上,被提示如可導引適當到達泊位般的資訊提示或導引輔助資訊。如此之導引輔助資訊係可以在駕駛員或到貨倉庫發生難以預料的事態時,亦可有彈性地對應的方式進行作動(詳容後述)。If returning to FIG. 5A again and continuing the description, at time t3, the driver performs the arrival berth reservation procedure through the communication server (step S503). The reservation procedure is implemented by installing an application program that can communicate with a communication server in advance on a tablet terminal (driver terminal, 15 of FIG. 1) that the driver carries. The communication server has a calendar function, so it can manage the arrival of berths in the warehouse area. Typically, the driver who makes the reservation for the berth and the manager of the arrival warehouse perform an exchange through the communication server, thereby making the reservation for the berth. At least on the screen of the terminal (131 in Fig. 1) on the manager's side of the arrival warehouse, information prompts such as guidance for proper arrival at the berth or guidance assistance information are presented. Such guidance assistance information can also act flexibly when the driver or the warehouse arrives in an unforeseen state (the details will be described later).

在時刻t3~t4,若在到貨倉庫終端機(圖1的131)上,透過通訊伺服器(行事曆功能等)的到達泊位調整完成時(步驟S504),在時刻t4,由通訊伺服器對駕駛員終端機(搬運車輛終端機)進行預約完成通知(步驟S505),並且預約內容亦與資訊管理伺服器合作(步驟S506)。該到達泊位排程等係在通訊伺服器及/或資訊管理伺服器中被管理更新。From time t3 to t4, if the arrival berth adjustment via the communication server (calendar function, etc.) is completed on the terminal of the arrival warehouse (131 in Figure 1) (step S504), at time t4, the communication server The driver terminal (porting vehicle terminal) is notified of the completion of the reservation (step S505), and the reservation content also cooperates with the information management server (step S506). The arrival berth schedule is managed and updated in the communication server and / or the information management server.

在時刻t5,駕駛員係駕駛裝載有搬運貨物的搬運車輛而從發貨倉庫出發。其中,在圖5A中,在從發貨倉庫出發前實施了到達泊位預約,但是本發明並非為限定於此者,亦可運用成由從發貨倉庫出發後(的任意停車位置),進行到達泊位預約。At time t5, the driver departs from the delivery warehouse while driving a transport vehicle loaded with a cargo. Among them, in FIG. 5A, the berth reservation is made before departure from the delivery warehouse, but the present invention is not limited to this, and it can also be applied to arrival (arbitrary parking position) after departure from the delivery warehouse. Berth reservation.

此外,在資訊管理伺服器被管理的資訊並非侷限於該等,亦可將在至此為止的流通過程中可取得的其他資訊(出庫日期時間、發貨倉庫資訊、發貨倉庫中的出庫棟資訊、送達到貨倉庫的預定送達日期時間、資料登錄日期時間)加在進貨實績資料,例如資訊管理伺服器亦可進行以該等作為詢問條件的檢索處理。In addition, the information managed by the information management server is not limited to this, and other information that can be obtained in the circulation process up to this time (delivery date and time, shipping warehouse information, and warehouse information in the shipping warehouse) (Delivered to the warehouse, scheduled delivery date and time, data registration date and time) are added to the actual purchase data, for example, the information management server can also perform search processing using these as query conditions.

時刻t11~t12係搬運中的管理系統(圖1的10)的動作例。從發貨倉庫出發後,至時刻t11為止,搬運車輛係被牽連到塞車,若照原樣,為難以在預定時刻到達到貨倉庫的狀況。因此,駕駛員係由自身攜帶的平板終端機(駕駛員終端機、圖1的15),透過通訊伺服器,對到貨倉庫終端機(到貨倉庫管理者)委託(通知)到達泊位的預約變更(步驟S511)。Time t11 to t12 are operation examples of the management system (10 in FIG. 1) during transportation. After departure from the delivery warehouse, until the time t11, the transportation vehicle is involved in the traffic jam. If it is as it is, it is difficult to reach the warehouse at the scheduled time. Therefore, the driver is a tablet terminal (driver terminal, 15 in Fig. 1) carried by the driver, and through the communication server, requests (receives) the arrival warehouse terminal (arrival warehouse manager) to make a reservation to the berth Change (step S511).

至時刻t11~t12為止,由到貨倉庫終端機透過通訊伺服器(亦可視需要,進行與資訊管理伺服器的資料合作),進行到達泊位排程的再調整(步驟S512)。Until time t11 to t12, the terminal of the arrival warehouse uses the communication server (also may cooperate with the information management server if necessary) to readjust the arrival berth schedule (step S512).

若在時刻t12完成再調整作業,透過通訊伺服器,對駕駛員終端機進行變更完成通知。其中,亦可在此前後,在通訊伺服器與資訊管理伺服器之間適當進行資料合作。If the readjustment operation is completed at time t12, the driver server is notified of the completion of the change through the communication server. Among them, it is also possible to carry out appropriate data cooperation between the communication server and the information management server before and after this.

在時刻t21~t22中,係進行到貨倉庫據點中透過手持式終端機的裝卸貨物的確認處理或資料登錄等(步驟S521)。典型而言,該確認處理及資料登錄係由搬運車輛的駕駛員進行,惟本發明並非限定於此。At times t21 to t22, confirmation processing or data registration of the loading and unloading of goods through the hand-held terminal at the warehouse base is performed (step S521). Typically, the confirmation process and data registration are performed by the driver of the transport vehicle, but the present invention is not limited to this.

若以時間序列說明至時刻t21~t22的業務之一例,首先,進貨預定資料被取入至到貨倉庫終端機(圖1的131)。典型而言,透過通訊伺服器,由資訊管理伺服器被下載。接著,被取入至到貨倉庫終端機的資料係被送訊至手持式終端機,典型而言,藉由操作HHT的搬運車輛的駕駛員,進行進貨作業。藉由HHT被讀入的貨物資訊係可逐次送訊至到貨倉庫終端機。接著,在到貨倉庫終端機上作成在由搬運車輛下貨的單位的進貨實績資料。   該進貨實績資料係透過通訊伺服器而被上傳至資訊管理伺服器(時刻t22、步驟S522的資料合作)。其中,在本發明之其他實施形態中,進貨實績資料亦可未透過通訊伺服器而直接上傳至資訊管理伺服器。If an example of the business from time t21 to t22 is described in time series, first, the purchase schedule data is taken to the terminal of the arrival warehouse (131 in FIG. 1). Typically, it is downloaded by the information management server through a communication server. Next, the data taken into the terminal of the arrival warehouse is sent to the hand-held terminal. Typically, the driver of the handling vehicle operating the HHT performs the loading operation. The cargo information read by HHT can be sent to the terminal of the arrival warehouse one by one. Next, on the terminal of the arrival warehouse, the actual purchase data of the unit that was unloaded by the transport vehicle is created. The purchase performance data is uploaded to the information management server through the communication server (time t22, data cooperation in step S522). Among them, in other embodiments of the present invention, the actual purchase performance data may be directly uploaded to the information management server without passing through the communication server.

(進貨實績資料例)   基本上,進貨實績資料係表示已確認對出貨實績資料(編排號碼、駕駛員號碼、棧板號碼、ITF、商品、捆數)的進貨的資料,惟並非侷限於該等,亦可將在至此為止的流通過程可取得的其他資訊(出庫日期時間、發貨倉庫資訊、發貨倉庫中的出庫棟資訊、送達到貨倉庫的完成送達日期時間、資料登錄日期時間)加在進貨實績資料,例如資訊管理伺服器亦可進行將該等作為詢問條件的檢索處理。(Example of purchase performance data) Basically, the purchase performance data indicates that the purchase performance data (planning number, driver number, pallet number, ITF, product, number of bundles) has been confirmed, but it is not limited to this. Other information that can be obtained during the distribution process so far (date of delivery, time of delivery warehouse, information of warehouses in the delivery warehouse, date of completion of delivery to the warehouse, date of registration of data) For example, the information management server can perform retrieval processing using the purchase performance data as an inquiry condition.

在此,參照圖6C,說明藉由示出進貨作業時的HHT畫面上的顯示例而被確認出的進貨資料的樣子。在圖6C的HHT畫面650上係顯示有:編排號碼651、現在被讀取的棧板號碼652、及棧板號碼讀取確認顯示653。其中,在顯示653係被顯示為「RFID讀取OK」,因此意指關於藉由被顯示在棧板號碼652的號碼所特定的棧板,棧板號碼的讀取已成功。Here, with reference to FIG. 6C, the form of the purchase data confirmed by showing the display example on the HHT screen at the time of a purchase operation is demonstrated. On the HHT screen 650 shown in FIG. 6C, an arrangement number 651, a pallet number 652 that is currently read, and a pallet number read confirmation display 653 are displayed. Among them, the display 653 is displayed as "RFID reading OK", so it means that the reading of the pallet number has been successful for the pallet specified by the number displayed on the pallet number 652.

接著,在顯示區域654係顯示有被搬運車輛搬送而來的棧板號碼的一覽。在同區域654係顯示相同數值,作為棧板號碼,但是實際上係顯示對應搬運的實際狀態的(1以上的)不同的棧板號碼。Next, in the display area 654, a list of pallet numbers transported by the transport vehicle is displayed. In the same area 654, the same value is displayed as the pallet number, but in fact, the different pallet number (1 or more) corresponding to the actual status of the transportation is displayed.

在本發明之一實施形態中,可以藉由棧板的RFID讀取所為之棧板確認,形成為進貨確認。在此點,可省略圖13所示之「棧板區分」作業或「商品確認」作業,且如圖4所示可刪減進貨工時。此時,以一例而言,現在所讀取到(經進貨確認)的棧板號碼(顯示在區域652的棧板號碼)所對應的區域654中的棧板號碼可被反轉顯示(或著色顯示)等,來確認進貨作業的進度。接連處理棧板的RFID讀取,若畫面內的棧板號碼全部被反轉顯示(或著色顯示),即作業完成。In one embodiment of the present invention, the pallet confirmation can be made by the RFID reading of the pallet, and the receipt confirmation can be formed. At this point, the "palletizing" operation or the "commodity confirmation" operation shown in FIG. 13 can be omitted, and the purchase man-hour can be deleted as shown in FIG. 4. At this time, for example, the pallet number in the area 654 corresponding to the pallet number (the pallet number displayed in the area 652) read (confirmed by the purchase) can be reversed (or colored). (Display) and so on to confirm the progress of the purchase operation. The RFID reading of the pallets is processed one after another. If all the pallet numbers in the screen are displayed in reverse (or color display), the job is completed.

此外,在進貨確認作業中或作業後,亦可適當修正進貨資訊。此時,可由HHT上的未圖示之進貨選單畫面選擇「輸入修正」,且輸入「編排號碼」「棧板號碼」等,藉此叫出欲修正的貨物資料,且進行例如捆數的修正。In addition, the purchase information can be appropriately corrected during or after the purchase confirmation operation. At this time, you can select "Enter Correction" from the purchase menu screen (not shown) on the HHT, and enter "Arrange Number", "Pallet Number", etc., so as to call up the cargo information to be corrected, and for example, correct the number of bundles. .

在本發明之一實施形態中,若藉由使用HHT的RFID讀取而完成進貨作業,藉由HHT的未圖示之選單畫面上的指令指示,進行進貨實績資料送訊,且進行對到貨倉庫終端機的資料送訊。   在到貨倉庫終端機與通訊伺服器及/或資訊管理伺服器之間適當進行資料合作,係如圖5A的步驟S521、S522所示。In one embodiment of the present invention, if the purchase operation is completed by using HHT's RFID reading, the delivery performance data will be sent by the instruction instruction on the menu screen of the HHT's not shown menu, and the delivery will be performed. Information delivery of warehouse terminals.适当 Properly cooperate with the data between the terminal of the arrival warehouse and the communication server and / or information management server, as shown in steps S521 and S522 of FIG. 5A.

在圖5B中,以本發明之其他實施形態而言,示出對搬送貨物中的搬運車輛進行優先導引或到達泊位變更導引等的通知時的資料或資訊的交換。In FIG. 5B, according to another embodiment of the present invention, the exchange of data or information when notification of priority guidance or arrival change guidance of a berth in a delivery vehicle is shown.

在圖5B的時刻t31,在到貨倉庫發生缺貨商品。典型而言,缺陷商品係以日用雜貨品為適合,惟本發明並非限定於此。該缺貨商品亦可為來自未圖示之外部據點(例如亦可為由到貨倉庫進行採購的販賣店等)的聯絡(步驟S551)、或形成為在到貨倉庫內的庫存管理上(例如,在到貨倉庫終端機上作為庫存管理資訊被管理。其中,該庫存管理資訊亦可適當藉由與資訊管理伺服器的合作而與該伺服器共有),明顯缺貨者。At time t31 in FIG. 5B, an out-of-stock item occurs in the arrival warehouse. Typically, defective goods are suitable for daily use, but the present invention is not limited thereto. The out-of-stock product may also be a contact from an external base (not shown) (for example, a retail store that purchases from a delivery warehouse) (step S551), or may be formed for inventory management in the delivery warehouse ( For example, it is managed as inventory management information on the terminal of the arrival warehouse. Among them, the inventory management information can also be appropriately shared with the server through cooperation with the information management server), who are obviously out of stock.

在此,應留意點係在到貨倉庫終端機中,構成為可管理到貨倉庫內的庫存,並且被裝載在朝向到貨倉庫的搬運車輛的商品亦作為庫存(將此稱為「車輛庫存」)而進行管理或詢問。Here, it should be noted that the point is located in the terminal of the arrival warehouse, and it is configured to manage the inventory in the arrival warehouse, and the goods loaded on the transport vehicle facing the arrival warehouse are also used as inventory (this is called "vehicle inventory" ”) For management or inquiry.

至時刻t31~t32,若由外部已有缺貨聯絡,在到貨倉庫終端機中,係暫時進行到貨倉庫內的庫存確認(步驟S552),若判明出在到貨倉庫內沒有庫存,對資訊管理伺服器詢問在車輛庫存是否包含有缺貨商品(時刻t32、步驟S553)。At time t31 ~ t32, if there is an out-of-stock contact from the outside, the inventory in the arrival warehouse is temporarily confirmed in the arrival warehouse terminal (step S552). If it is determined that there is no inventory in the arrival warehouse, The information management server asks whether or not the out-of-stock product is included in the vehicle inventory (time t32, step S553).

在時刻t32~t33,在資訊管理伺服器中,詢問車輛庫存來確認有無缺貨商品(步驟S554),若有車輛庫存,對到貨倉庫終端機通知是哪台搬運車輛(及/或哪位駕駛員)持有庫存(步驟S555)。此時,亦可視需要使其通知相符的搬運車輛的現在位置。At time t32 to t33, the information management server inquires the vehicle inventory to confirm whether there are out-of-stock items (step S554), and if there is vehicle inventory, informs the terminal of the arrival warehouse which vehicle (and / or which) The driver) holds the inventory (step S555). At this time, if necessary, the current position of the corresponding transport vehicle may be notified.

在時刻t33~t34,車輛庫存資訊係關於裝載缺貨商品而朝向現在到貨倉庫的搬運車輛的資訊,包含該搬運車輛的識別號碼或現在位置等。在接受到車輛庫存資訊的通知的到貨倉庫終端機中,係進行到達泊位排程的再調整,且以將裝載有缺貨商品的搬運車輛優先導引至到達泊位的方式進行調整(步驟S556)。   其中,在優先的到達泊位導引中,亦可設置對應優先度的優先順位。此外,關於優先的到達泊位本身,亦有設置專用到達泊位的情形。專用到達泊位的變化係有:車種別到達泊位、特殊車輛用到達泊位、特定貨主或搬運業者專用到達泊位等各種專用泊位。At time t33 to t34, the vehicle inventory information is information about a transport vehicle loaded with an out-of-stock product and heading to the current warehouse, including the identification number of the transport vehicle, the current position, and the like. The terminal of the arrival warehouse that has received the notification of the vehicle inventory information is readjusted to the arrival berth schedule, and is adjusted in such a manner as to preferentially guide the carrying vehicle loaded with out-of-stock goods to the arrival berth (step S556 ). Among them, in the priority arrival berth guidance, the priority order corresponding to the priority can also be set. In addition, with regard to priority arrival berths, there are also cases where dedicated arrival berths are set up. Dedicated arrival berths include: various types of special berths such as vehicle type arrival berths, special vehicle arrival berths, and specific cargo owners or hauler-specific arrival berths.

在時刻t34,再調整作業完成,透過通訊伺服器而對駕駛員終端機進行變更通知(或優先到達泊位導引通知)(步驟S557)。此外,亦可在此前後,在通訊伺服器與資訊管理伺服器之間適當進行資料合作(步驟S558)。At time t34, the readjustment operation is completed, and the driver terminal is notified of the change (or the priority arrival berth guidance notification) through the communication server (step S557). In addition, data cooperation may be appropriately performed between the communication server and the information management server before and after this (step S558).

(車輛庫存資料利用形態的彙總)   在以上參照圖5A及圖5B所說明的系統動作之中,尤其由車輛庫存資料的利用形態的觀點來看,若將主要的動作流程重新彙總,如下所示。 (1)在發貨倉庫中   朝向到貨倉庫被搬運的貨物的資訊係以RFID讀取其資訊,作為經可視化的輛庫存資料,透過通訊伺服器而被上傳至資訊管理伺服器。在資訊管理伺服器中,係可檢索地管理資料。 (2)在到貨倉庫中   在到貨倉庫,典型而言,到貨倉庫終端機係在搬運車輛已到達的時點,透過通訊伺服器,由資訊管理伺服器下載經可視化的車輛庫存資料。此時,在該時點的車輛庫存檢索即使未藉由詢問資訊管理伺服器,亦可在到貨倉庫終端機實施。   另一方面,新發生缺貨商品,若在到貨倉庫亦沒有現在庫存,必須詢問未到份的車輛庫存,此時,到貨倉庫終端機係由資訊管理伺服器下載預定到達份的車輛庫存資料、或藉由進行詢問,抽出已裝載缺貨商品的未到車輛。 (3)在未到貨車(將缺貨商品搬運中的搬運車輛)中   若可抽出裝載有缺貨商品的未到車輛時,由到貨倉庫終端機,透過通訊伺服器,對該未到車輛進行優先到達泊位導引(為優先的到達泊位誘導。以一例而言,考慮誘導導引至優先閘門等)。   此時,在進行優先的到達泊位誘導時,可按照其優先度的高低來設定優先度(優先順位)。決定優先度的判斷基準係可採用缺貨商品、存貨不多商品、預約商品、交貨期限等各種基準。   此外,亦可依貨物的性質來決定優先度。例如,對於醫藥品、災害救援物資、溫度管理商品、有最佳食用(消費)期限的商品、自主回收商品,可賦予對應各個的性質的優先度。 (4)再次在到貨倉庫中   裝載有缺貨商品的未到車輛一到達優先到達泊位,例如到貨倉庫中的商品受領者(例如批發業者)係藉由利用RFID所為之棧板掃描等,找出成為現在缺貨商品的對象商品,而可迅速取出該商品。(Summary of Vehicle Stock Information Utilization Forms) Among the system operations described above with reference to FIGS. 5A and 5B, especially from the viewpoint of the vehicle inventory data use form, the main operation flow is reassembled as shown below. . (1) In the delivery warehouse The information of the goods being transported towards the arrival warehouse is read by RFID. As a visualized vehicle inventory data, it is uploaded to the information management server through the communication server. Retrievably manages data in an information management server. (2) In the arrival warehouse In the arrival warehouse, typically, the terminal of the arrival warehouse is the time when the transport vehicle has arrived, and the information management server downloads the visualized vehicle inventory data through the communication server. At this time, the vehicle inventory search at this point can be implemented at the terminal of the arrival warehouse without asking the information management server. On the other hand, if there is a new out-of-stock product, if there is no current inventory in the arrival warehouse, you must inquire about the inventory of the vehicle that has not yet arrived. At this time, the terminal of the arrival warehouse uses the information management server to download the inventory of the vehicle that is scheduled to arrive. Information, or by inquiring, unseen vehicles with out-of-stock items loaded. (3) If the missing vehicle loaded with the out-of-stock goods can be taken out of the un-arrived truck (the moving vehicle carrying the out-of-stock goods), the terminal of the arrival warehouse, through the communication server, will respond to the missing vehicle. Perform priority arrival berth guidance (for preferential arrival berth induction. For example, consider induction guidance to priority gates, etc.). At this time, when giving priority arrival berth induction, you can set the priority (priority order) according to the priority level. Judgment criteria for determining priority can be based on various criteria such as out-of-stock products, low-stock items, reserved products, and delivery deadlines. In addition, priority can also be determined according to the nature of the goods. For example, priority may be given to medicines, disaster relief supplies, temperature-managed products, products with optimal edible (consumption) expiration dates, and self-collected products. (4) The unreached vehicles loaded with out-of-stock goods in the arrival warehouse again arrive at the berth as soon as they arrive. For example, the recipient of the goods in the arrival warehouse (such as a wholesaler) scans the pallet by using RFID. Find out the product that is currently out of stock, and quickly remove it.

(假想更具體的參加者的系統運用例)   在圖7中,假想具體的參加者來示出在本發明之一實施形態之管理系統的控制下的物流的樣子。(A system operation example of a more specific participant is assumed) In FIG. 7, a specific participant is assumed to show a state of logistics under the control of a management system according to an embodiment of the present invention.

在圖7中,資訊管理伺服器711及通訊712係除了分別對應圖1的資訊管理伺服器11及通訊伺服器112之外,製造商720及終端機721係分別對應發貨倉庫12及發貨倉庫終端機121,批發業者730及終端機731係分別對應到貨倉庫13及到貨倉庫終端機131。   此外,搬運車輛740及終端機750係分別對應車輛14及終端機15。   此外,在本發明之一實施形態中,至少資訊管理伺服器711亦可藉由管理搬運車輛740及終端機750的搬運業者來管理。In FIG. 7, the information management server 711 and the communication 712 correspond to the information management server 11 and the communication server 112 of FIG. 1, respectively, and the manufacturer 720 and the terminal 721 correspond to the delivery warehouse 12 and the delivery, respectively. The warehouse terminal 121, the wholesaler 730, and the terminal 731 correspond to the arrival warehouse 13 and the arrival warehouse terminal 131, respectively. In addition, the transport vehicle 740 and the terminal 750 correspond to the vehicle 14 and the terminal 15 respectively. In addition, in one embodiment of the present invention, at least the information management server 711 may be managed by a transportation company that manages the transportation vehicle 740 and the terminal 750.

在該狀況下,在本發明之一實施形態中,批發業者730係由終端機731透過通訊伺服器712而對製造商720進行下單(圖7(1))。更具體而言,批發業者730係在終端機731上作成商品的下單資料,且上傳至通訊伺服器712。由通訊伺服器712,係對製造商720的終端機721進行下單通知(圖7(2))。在此時的下單通知係可採用既有的訊息APP等。亦即,該訊息APP係藉由本發明之一實施形態之系統來控制。   其中,上述下單資料係作為接單下單資訊而在通訊伺服器712被管理,此外,亦可視需要藉由與資訊管理伺服器711的資料合作而共有。In this case, in one embodiment of the present invention, the wholesaler 730 orders the manufacturer 720 from the terminal 731 through the communication server 712 (FIG. 7 (1)). More specifically, the wholesaler 730 creates the order information of the product on the terminal 731 and uploads it to the communication server 712. The communication server 712 sends an order notification to the terminal 721 of the manufacturer 720 (FIG. 7 (2)). At this time, the order notification can use the existing message APP. That is, the message APP is controlled by a system according to an embodiment of the present invention. Among them, the above-mentioned ordering data is managed in the communication server 712 as the ordering and ordering information, and may be shared by data cooperation with the information management server 711 as necessary.

接著,在已接受下單的製造商720中,係可利用連接於終端機721的列印機(未圖示),來印刷訂單(圖7(3))。接著,在製造商720側的發貨倉庫係進行出貨作業(圖7(4)),藉由條碼掃描等,登錄下單號碼及送貨單號碼等,作為交貨資料而被上傳至通訊伺服器(圖7(5))。Next, the manufacturer 720 that has accepted the order can print the order using a printer (not shown) connected to the terminal 721 (FIG. 7 (3)). Next, the shipping operation is performed in the delivery warehouse of the manufacturer 720 (Figure 7 (4)), and the order number and delivery note number are registered by barcode scanning, etc., and uploaded to the communication as delivery information. Server (Figure 7 (5)).

若交貨資料被上傳至通訊伺服器,資訊管理伺服器係檢測此,且對搬運業者(管理搬運車輛740及終端機750、以及車輛740的駕駛員的業者)指示集貨。If the delivery data is uploaded to the communication server, the information management server detects this and instructs the carrier (the operator who manages the transport vehicle 740 and the terminal 750 and the driver of the vehicle 740) to collect goods.

已接受到指示的搬運業者係朝向製造商720的發貨倉庫,且將所被指示的貨物裝入至車輛740。此時作成出貨實績資料,透過通訊伺服器712而被上傳至資訊管理伺服器711,係如參照圖5A及圖5B等所作說明所示。The carrier who has received the instruction is directed to the shipping warehouse of the manufacturer 720 and loads the instructed goods into the vehicle 740. At this time, the shipping performance data is created and uploaded to the information management server 711 through the communication server 712, as shown with reference to FIGS. 5A and 5B.

已從製造商720的發貨倉庫出發的車輛740係例如在其出發前後進行批發業者730在到貨倉庫的到達泊位預約。此時,搬運業者係可藉由資訊管理伺服器來得知預約完成,可透過通訊伺服器而對批發業者730送訊預定送達通知。The vehicle 740 that has departed from the delivery warehouse of the manufacturer 720 makes, for example, an arrival berth at the arrival warehouse of the wholesaler 730 before and after the departure. At this time, the transporter can know that the reservation is completed through the information management server, and can send a scheduled delivery notification to the wholesaler 730 through the communication server.

由已到達批發業者730的到貨倉庫的車輛740係進行貨物的裝卸,此時作成進貨實績資料,係如參照圖5A及圖5B等所作說明所示。此外,搬運業者係若來自車輛740的貨物的裝卸完成,即可藉由資訊管理伺服器來得知此,可透過通訊伺服器,對製造商720或批發業者730送訊完成送達通知。Loading and unloading of the goods is performed by the vehicle 740 which has arrived at the delivery warehouse of the wholesaler 730. At this time, the purchase performance data is prepared as shown in the description with reference to FIGS. 5A and 5B. In addition, if the loading and unloading of the goods from the vehicle 740 is completed, the carrier can learn this through the information management server, and can send a notification to the manufacturer 720 or the wholesaler 730 through the communication server to complete the delivery notification.

在圖8中示出在本發明之一實施形態之管理系統的控制下的到達泊位預約處理概念。本概念係圖5A所示之到達泊位預約步驟S503或變更聯絡步驟S511的上位概念或變化概念,顯示本發明之延伸(技術範圍的支持)者。FIG. 8 shows the concept of the berth reservation processing under the control of the management system according to an embodiment of the present invention. This concept is a superordinate concept or a change concept of the arrival berth reservation step S503 or the change communication step S511 shown in FIG. 5A, which shows the extension (support of technical scope) of the present invention.

在圖8中,在通訊伺服器裝載有公開行事曆API(Application Programming Interface,應用程式設計介面)801及BOT(聊天BOT;聊天的自動返信)功能803,作為其功能。在資訊管理伺服器係構裝有管理用以決定各個排程的參數資訊,且與通訊伺服器合作來進行行事曆管理控制的行事曆管理系統802。   接著,到達泊位預約登錄委託係由駕駛員及駕駛員終端機804進行,惟以由通訊伺服器所提供的通訊形態而言,採用上述的BOT功能。   其中,上述BOT功能僅為實施形態之一例,亦可採用其他通訊功能。In FIG. 8, the communication server is loaded with a public calendar API (Application Programming Interface) 801 and a BOT (chat BOT; chat automatic return) function 803 as its functions. The information management server is provided with a calendar management system 802 that manages parameter information used to determine each schedule, and cooperates with a communication server to perform calendar management control. Next, the berth reservation registration request is made by the driver and the driver terminal 804, but in the form of communication provided by the communication server, the above-mentioned BOT function is used. Among them, the above-mentioned BOT function is only an example of the embodiment, and other communication functions may also be used.

以一例而言,若由駕駛員終端機804,透過BOT功能803,對通訊伺服器及資訊管理伺服器進行泊位預約登錄委託時,BOT功能803係將該委託傳達至行事曆管理系統802。BOT功能803係行事曆管理系統802一邊透過公開行事曆API來確認關於泊位使用的排程,一邊參照自身所具有的參數資訊(關於被裝載在已進行詢問的駕駛員所駕駛的搬運車輛的棧板的資訊或關於貨物的資訊等)來導引可預約的泊位、或對駕駛員終端機通知欲優先導引的泊位。For example, if the driver terminal 804 makes a berth reservation registration request to the communication server and the information management server through the BOT function 803, the BOT function 803 transmits the request to the calendar management system 802. The BOT function 803 is a calendar management system 802, while confirming the schedule of berth use through the public calendar API, while referring to its own parameter information (about the stack of transport vehicles loaded by the driver who has been questioned). Board information or information about the cargo, etc.) to guide the berths that can be reserved, or to inform the driver terminal of the berths to be guided preferentially.

在已接受到導引通知的駕駛員終端機804中,藉由操作者(駕駛員)的選擇等,指定所希望的到達泊位(藉由到達泊位號碼及日期時間等予以特定)。接受該指定,再次透過BOT功能803,藉由行事曆管理系統802,進行泊位預約確定(此時,以一例而言,對公開行事曆API801,登錄經確定的預約內容)。由行事曆管理系統802,透過BOT功能803,對駕駛員終端機804進行泊位預約確定通知。The driver terminal 804 that has received the guidance notification designates a desired arrival berth (by specifying the arrival berth number, date and time, etc.) by selection of the operator (driver) or the like. Accepting the designation, the berth reservation determination is performed again through the BOT function 803 and the calendar management system 802 (at this time, for example, the determined reservation content is registered to the public calendar API 801). The calendar management system 802 uses the BOT function 803 to notify the driver terminal 804 of a parking reservation.

在圖9中示出在本發明之一實施形態之管理系統的控制下的到達泊位預約處理時的資訊處理裝置(駕駛員終端機15)的畫面例。同圖的畫面例係例如圖5A的步驟S503或步驟S511、圖8所示之到達泊位預約處理中的資訊處理裝置的畫面顯示之一例。   其中,在圖9中,評注901、903、905、及907係駕駛員所輸入的評注,評注902、904、906、及908係來自透過通訊伺服器的BOT功能被送訊的資訊管理伺服器或到貨倉庫終端機的資訊。   評注902、904、906、及908的一部分係有由到貨倉庫終端機被管理者所輸入的評注的情形,但是亦可將該等的全部形成為來自資訊管理伺服器的自動響應訊息(此時係成為作為資訊管理伺服器的AI功能所判斷出的結果的評注)。此外,若在假設評注902、904、906、及908的一部分為藉由到貨倉庫終端機的管理者所被輸入者的情形下,亦在未圖示之到貨倉庫終端機的畫面上,管理者進行可作適當到達泊位導引的有益資訊提示(該等詳細動作係參照圖10而容後敘述)。   以下詳述圖9的各訊息的交換。FIG. 9 shows an example of a screen of the information processing device (driver terminal 15) at the time of berth reservation processing under the control of the management system according to an embodiment of the present invention. The screen example in the figure is an example of a screen display of the information processing device in the arrival berth reservation processing shown in step S503 or step S511 in FIG. 5A and FIG. 8. Among them, in FIG. 9, comments 901, 903, 905, and 907 are comments input by the driver, and comments 902, 904, 906, and 908 are from the information management server that is transmitted through the BOT function of the communication server. Or information about the terminal at the warehouse. A part of the comments 902, 904, 906, and 908 are the comments input by the terminal of the warehouse terminal of the arrival warehouse, but all of them can also be formed as automatic response messages from the information management server (this The time is a comment for the result judged by the AI function as the information management server). In addition, if a part of comments 902, 904, 906, and 908 is assumed to be entered by the administrator of the terminal of the arrival warehouse, also on the screen of the terminal of the arrival warehouse, which is not shown, The manager provides useful information prompts that can be properly guided to the berth (the detailed actions are described later with reference to FIG. 10). The exchange of each message in FIG. 9 is detailed below.

在圖9中,在2017年3月17日星期五的駕駛員終端機的畫面900,在15時10分,對資訊管理伺服器或到貨倉庫管理者,被送訊到達泊位預約希望之要旨的評注901。該評注係藉由駕駛員終端機的未圖示的輸入手段(軟體鍵盤或聲音輸入等)被輸入者(關於評注903、9905、907亦同)。In FIG. 9, on the screen 900 of the driver terminal on Friday, March 17, 2017, at 15:10, the information management server or the warehouse manager of the arrival is sent a message to the main point of the berth reservation hope Commentary 901. This comment is entered by an input means (soft keyboard, voice input, etc.) not shown in the driver terminal (the same applies to comment 903, 9905, and 907).

之後,由資訊管理伺服器或到貨倉庫管理者,被送訊要求欲到車的倉庫名(到貨倉庫名)的輸入的評注902。至該時點為止,在資訊管理伺服器或到貨倉庫管理者(到貨倉庫終端機)中,已送訊評注901的駕駛員的識別資訊或發貨實績資料或入庫預定資料被讀取,被掌握自此什麼樣的貨物會被該駕駛員(及搬運車輛)所搬運。After that, the information management server or the warehouse manager of the arrival warehouse is sent a comment 902 requesting the input of the warehouse name (arrival warehouse name) of the car. As of this time, in the information management server or the warehouse manager (arrival warehouse terminal), the identification information of the driver who has sent the comment 901, the delivery performance data, or the warehouse reservation data are read and Understand what kind of cargo will be carried by the driver (and handling vehicle) since then.

在15時12分,由駕駛員被輸入欲到車的倉庫名(評注903),據此,在15時13分,由資訊管理伺服器或到貨倉庫管理者(到貨倉庫終端機)被送訊要求輸入預約日期的評注904。   在15時14分係由駕駛員被輸入希望3月18日(亦即翌日)的到車的要旨的評注905。At 15:12, the driver enters the name of the warehouse (comment note 903) to which the car will arrive. Based on this, at 15:13, the information management server or the warehouse manager (arrival terminal) The message requires comment 904 for the appointment date. 15 At 15:14, the comment 905, which was entered by the driver, wanted the main point of arrival on March 18 (ie, the next day).

之後,在資訊管理伺服器或到貨倉庫終端機中,在希望日期在所希望的到貨倉庫中,對可預約的到達泊位進行檢索等。資訊管理伺服器或到貨倉庫終端機在最終係提示圖9的評注906所示之1以上的到達泊位的候補(若無法預約時,則為該要旨的評注)。關於此時的檢索等,係有根據本發明之各種實施形態的變化,基本上,資訊管理伺服器或到貨倉庫終端機係可將可當天預約的到達泊位的號碼及時段,全部列表來進行提示。但是,資訊管理伺服器或到貨倉庫終端機係依:(1)在搬運車輛裝載有缺貨商品或存貨不多商品時;(2)對搬運車輛裝載貨物的裝載態樣需要進行按照依棧板堆積或平放、或以哪個裝載態樣為主的優先到達泊位導引時;(3)需要對應裝載商品的內容(食品或化粧品或個人保養商品等)及裝載量(亦有欲在本次希望的到達泊位卸下的貨物僅有隨身貨物1個的情形)的優先到達泊位導引等時等,可使到貨倉庫終端機及/或駕駛員終端機的畫面上進行各種資訊提示。關於該等資訊提示,係參照圖10容後敘述。   其中,資訊管理伺服器或到貨倉庫終端機係可藉由貨物為平放係在棧板No被分配特定的號碼(以一例而言,為No.0000或No.9999等)來進行判別。After that, in the information management server or the terminal of the arrival warehouse, the reserved arrival berths that can be reserved are searched at the desired arrival warehouse on the desired date. In the end, the information management server or the terminal of the arrival warehouse prompts the candidate of the arrival berth at least 1 shown in the comment 906 of FIG. 9 (if the reservation cannot be made, the comment of the main point). At this time, the search and other changes are made according to various embodiments of the present invention. Basically, the information management server or the terminal of the arrival warehouse can list all the numbers and time periods of the berths that can be reserved on the day. prompt. However, the information management server or the terminal of the arrival warehouse is based on: (1) when the handling vehicle is loaded with out-of-stock or low-stock goods; (2) the loading state of the loading vehicle needs to be carried out according to the stack When the board is stacked or laid flat, or in which loading state is the priority to arrive at the berth guidance; (3) the content of the loaded product (food or cosmetics or personal care products, etc.) and the loading amount (also have to In the case where there is only one carry-on cargo to be unloaded at the berth next time), the priority arrival berth guidance, etc. can be used to display various information on the screen of the terminal of the warehouse and / or the driver's terminal. These information tips are described later with reference to FIG. 10. Among them, the information management server or the terminal of the arrival warehouse can be determined by assigning a specific number (for example, No. 0000 or No. 9999, etc.) to the pallet No. by placing the goods horizontally.

在圖9的15時16分,由駕駛員被送訊指定空泊位之中的1個的評注907,且在15時17分,由資訊管理伺服器或到貨倉庫管理者被送訊到車預約的確定通知評注908。At 15:16 in Figure 9, the driver was sent a comment 907 in one of the designated berths, and at 15:17, the information management server or the arrival warehouse manager was sent to the car. Comment 908 is notified of the appointment.

在圖10中示出本發明之一實施形態之管理系統的詳細動作例。尤其在同圖中係示出用以進行更適當的到達泊位導引之在到貨倉庫終端機上的資訊提示及/或在駕駛員終端機上的資訊提示的具體例。   圖10所示之動作流程主要示出透過通訊伺服器,有到達泊位預約登錄委託或優先導引要求委託時在資訊管理伺服器上的處理內容例。FIG. 10 shows a detailed operation example of the management system according to the embodiment of the present invention. In particular, the same figure shows a specific example of information presentation on the terminal of the arrival warehouse and / or information presentation on the driver's terminal for more appropriate guidance of the arrival berth.动作 The operation flow shown in FIG. 10 mainly shows an example of the processing content on the information management server through the communication server when there is a berth reservation registration request or a priority guidance request request.

此外,圖10所示之動作流程係被定位為在至此為止所說明的動作流程之中,例如圖5A的步驟S503~S505或步驟S511~步驟S513、圖8所示之處理、圖9所示之處理(尤其用以提示評注906的處理)的具體動作例或變化的動作例,惟本發明並非為限定於該等,可在業務上的任意時序實施圖10所示之動作流程。In addition, the operation flow shown in FIG. 10 is positioned among the operation flows explained so far, for example, steps S503 to S505 or steps S511 to S513 of FIG. 5A, the processing shown in FIG. 8, and the processing shown in FIG. 9 The specific operation example of the processing (especially for prompting the processing of the comment 906) or the changed operation example, but the present invention is not limited to these, and the operation flow shown in FIG. 10 can be implemented at any timing in business.

例如,若連由發貨倉庫對到貨倉庫的出貨實績資料或進貨預定資料亦被上傳至資訊管理伺服器上,資訊管理伺服器係可不等待來自駕駛員或駕駛員終端機的到達泊位預約委託,即可先行進行優先到達泊位導引通知。For example, if even the shipping performance data or the purchase order data from the shipping warehouse to the receiving warehouse are uploaded to the information management server, the information management server may not wait for the berth reservation from the driver or the driver terminal Entrusted, you can make advance arrival berth guidance notice first.

接著,已接受到該優先到達泊位導引通知的駕駛員只要提早前往到貨倉庫,可預先得知在對方係已齊備優先接受的體制,可不用擔心長時間待機而提早出發。Then, the driver who has received the guidance notice of the priority arrival berth needs to go to the arrival warehouse early, and can know in advance that the other party's system has the priority acceptance system, so he can leave early without worrying about long waiting time.

若在圖10的步驟S1001中開始處理,進至步驟S1002,藉由資訊管理伺服器,由通訊伺服器、或透過通訊伺服器,判斷是否由到貨倉庫終端機或駕駛員終端機已有車輛詢問要求。典型而言,該車輛詢問要求係被要求作為到達泊位導引要求(用以將特定車輛的到達泊位進行排程的要求)的一部分者。但是,在本發明之一實施形態中,該車輛詢問要求並非為必須與到達泊位導引要求形成一組(set)者,如上所述,可以在系統運用上任意時序實施。因此,亦可不用等待來自駕駛員或駕駛員終端機的到達泊位預約委託而先行進行優先到達泊位導引通知。If the processing is started in step S1001 in FIG. 10, the process proceeds to step S1002, and the information management server, the communication server, or the communication server is used to determine whether there is a vehicle from the warehouse terminal or the driver terminal of the arrival warehouse. Ask for requirements. Typically, the vehicle inquiry request is required as part of an arrival parking guidance request (a request to schedule the arrival parking of a particular vehicle). However, in one embodiment of the present invention, the vehicle inquiry request is not a person who must form a set with the arrival parking guidance request. As described above, the vehicle inquiry request can be implemented at any timing in system operation. Therefore, the priority arrival berth guidance notification can be performed in advance without waiting for the arrival berth reservation request from the driver or the driver's terminal.

在步驟S1002中若為No,再次返回至同步驟(所謂等待要求的狀態)。在同步驟中若為Yes,係進至步驟S1003。If No in step S1002, the process returns to the same step again (so-called waiting state). If yes in the same step, the process proceeds to step S1003.

在步驟S1003中,資訊管理伺服器係詢問已經在資訊管理伺服器上被管理的相符車輛的出貨實績資料或進貨預定資料,且詢問被裝載在該搬運車輛的貨物的內容物。不過,若為相符車輛的出貨實績資料或進貨預定資料尚未被上傳的狀況,資訊管理伺服器係將該要旨之未圖示之錯誤響應送回至要求源,惟在本流程中係省略說明。   接著,在同步驟中,資訊管理伺服器係在例示上針對裝載貨物的內容物,確認棧板的有無(甚至棧板的個數,若非為棧板,則是否為平放貨物等)及卸貨的數量(捆數)等。In step S1003, the information management server inquires the actual shipment data or purchase schedule data of the matching vehicle that has been managed on the information management server, and asks the contents of the goods loaded on the handling vehicle. However, if the actual shipment data or purchase order data of the matching vehicle has not been uploaded, the information management server will return an error response (not shown) to the request source, but the description will be omitted in this process. . Next, in the same step, the information management server confirms the presence or absence of pallets (even the number of pallets, if it is not a pallet, whether it is a flat cargo, etc.) and unloading for the contents of the loaded cargo on the example. Quantity (bundle number), etc.

接著,進至步驟S1004,藉由資訊管理伺服器,詢問在裝載貨物之中是否存在缺貨商品或存貨不多商品。在到貨倉庫中,到貨倉庫終端機係時時刻刻管理倉庫其本身的庫存狀況,每逢有進貨及出貨,庫存商品的數量等即被管理(如此資訊係可在與資訊管理伺服器之間適當合作。以一例而言,參照圖7的資訊管理伺服器711與通訊伺服器712之間的資料合作)。Next, the process proceeds to step S1004, and the information management server asks whether there is an out-of-stock product or a low-stock product among the loaded goods. In the arrival warehouse, the terminal department of the arrival warehouse manages the inventory status of the warehouse at all times. Whenever there is a purchase or shipment, the quantity of goods in stock is managed (so the information system can be used with the information management server). (For example, refer to the data cooperation between the information management server 711 and the communication server 712 in FIG. 7).

缺貨商品係在倉庫中伴隨出貨而庫存消失的商品(在該商品中,雖非為限定於該等者,但是有日用雜貨等),存貨不多商品係由倉庫的管理實績容易形成缺貨的任意商品。存貨不多狀態的定義係按每個倉庫,若庫存成為一定數量以下時,建立為存貨不多狀態之要旨的旗標等來附加定義(接著,該倉庫側的狀況係可適當藉由與資訊管理伺服器的資料合作而共有)。Out-of-stock products are products that have disappeared with the shipment in the warehouse (although this product is not limited to these, but there are daily groceries, etc.), the products with low inventory are easily formed by the warehouse management performance Any item that is out of stock. The definition of low inventory status is based on each warehouse. If the inventory becomes less than a certain amount, a flag and the like that are the key points of the low inventory status are added to define (then, the status of the warehouse side can be appropriately determined by information) The data of the management server is cooperative and shared).

接著,進至步驟S1005,亦可使其進行近接到達泊位檢索。其中,亦可省略本步驟。在未脫離本發明之主旨的範圍內,關於步驟S1003、步驟S1004亦可同樣省略。資訊管理伺服器係在近接到達泊位檢索中,當搬運車輛的裝載貨物的內容物的大部分為應搬入至接近特定的到達泊位的置貨場者時,拾取近接該置貨場的到達泊位。   資訊管理伺服器係對裝載有複數種類的貨物(各個貨物係被搬入各別的置貨場,近接各個置貨場的到達泊位形成為不同者)的搬運車輛,按照貨物的比率,例如將接近比率多者的貨物的置貨場的到達泊位作為候補來進行拾取。Then, the process proceeds to step S1005, and it can also be searched by approaching the berth. However, this step may be omitted. The steps S1003 and S1004 can be similarly omitted without departing from the spirit of the present invention. The information management server is searching for the approaching berth. When most of the contents of the loading cargo of the handling vehicle are those who should be moved to the docking station close to the specific docking station, they pick up the docking station near the docking station. The information management server is a handling vehicle carrying multiple types of cargo (each cargo is moved into a separate storage yard, and the arrival berths near each storage yard are formed as different ones). According to the ratio of the cargo, for example, the approach ratio is increased. Arrive at the berth of the cargo yard of the customer as a candidate to pick up.

此外,資訊管理伺服器係若在到貨倉庫卸貨的貨物為隨身貨物1個等其數量極少時,且該貨物為缺貨商品或存貨不多商品時,另外建立特別的旗標等而維繫為特定的優先導引資訊提示或通知。In addition, the information management server maintains a special flag when the quantity of the unloaded goods at the arrival warehouse is one of the carry-on goods, etc., and the goods are out of stock or not in stock, and a special flag is established. Specific priority guidance tips or notifications.

(步驟S1005的其他變化)   在此,在步驟S1005的近接到達泊位檢索係適當到達泊位檢索的具體例。以用以抽出適當到達泊位的其他例而言,係列舉根據依車種,是否適合該到達泊位、是否為貨主或業者專用泊位、是否適於對照到貨倉庫的狀況(例:叉子全部出去而無法批售等)而使其到車等的檢索或詢問。   此外,若該等檢索條件或詢問條件有複數,進行根據按每個適當系統作設定的綜合基準的判斷。(Other changes in step S1005) Here, the approaching berth search in step S1005 is a specific example of appropriately arriving berth search. For other examples used to extract appropriate arrival berths, the series is based on the type of vehicle, whether it is suitable for the arrival berth, whether it is the exclusive berth for the owner or the operator, and whether it is suitable for the condition of the warehouse where the goods arrive. (Batch sale, etc.) and search or inquiry to the car. In addition, if there are plural search conditions or inquiry conditions, judgments are made based on comprehensive criteria set for each appropriate system.

經由以上處理,進至步驟S1006,進行在到貨倉庫終端機上的資訊提示。以一例而言,該資訊提示係為了將圖9的評注906送訊至駕駛員終端機而在到貨倉庫終端機上被提示的資訊。After the above process, the process proceeds to step S1006, and the information on the terminal of the arrival warehouse is presented. For example, the information prompt is information prompting on the terminal of the arrival warehouse in order to send the comment 906 of FIG. 9 to the driver terminal.

(在到貨倉庫終端機上的資訊提示例)   (A)若在詢問源的對象車輛裝載有缺貨商品、存貨不多商品時   到貨倉庫終端機係將裝載有該缺貨商品/存貨不多商品的車輛的記錄(例如,包含被分配至該車輛的編排號碼之出貨實績資料的記錄。被裝載在該車輛的棧板或商品的實績資料)、或棧板號碼等的記錄,與其他車輛的記錄或棧板號碼等記錄區別顯示色來進行提示。   該顏色區分係成為用以對對象車輛發出優先到車導引的輔助資訊。   其中,記錄等彼此的區別的方法並非為限定於藉由顏色來作區別者,亦可藉由聲音、文字(字體或大小等)、標記等來作區別(以下針對區別的方法亦同)   (B)若裝載態樣為平放且卸貨量,亦即貨物的個數、重量、容積等卸貨要素為預定以上或未滿時(其中,該等的基準係依卸貨要素的組合等來決定)   到貨倉庫終端機係將相符車輛的記錄,與其他車輛的記錄將顯示色作區別來進行提示(該顯示色係以與上述(A)亦為不同的顏色來作區別為宜)。   該顏色區分係成為若對象車輛已到車,卸貨時間被預估比平均耗費較多的輔助資訊。   (C)若在詢問源的對象車輛裝載有其全部或大部分應搬入至特定的置貨場的特定的商品時   到貨倉庫終端機係在相符車輛的記錄,將近接上述特定的置貨場的到達泊位由近開始附記1以上。   該附記資訊係成為用以將對象車輛優先導引至近接泊位的輔助資訊。   (D)若進行依裝載態樣為平放、或為棧板(以一例而言為籠車(roll box pallet))所為之顯示區別時   一般而言,若裝載態樣為平放,卸貨等的作業時間耗費多,若為籠車等棧板,作業時間短即可。因此,到貨倉庫終端機係在卸貨等作業需要較多時間的裝載態樣的車輛記錄係與其他記錄作區別來顯示。另一方面,到貨倉庫終端機係卸貨等作業時間短即可的車輛記錄亦作其他區別來顯示。(Example of information prompt on the terminal of the arrival warehouse) (A) If the target vehicle of the inquiry source is loaded with out-of-stock goods and there is not much stock, the terminal at the arrival warehouse will load the out-of-stock goods / inventory A record of a multi-commodity vehicle (for example, a record containing actual shipment data assigned to the vehicle's arrangement number. A record of actual performance data of pallets or products loaded on the vehicle), or a record of pallet numbers, etc. Records such as records of other vehicles or pallet numbers are displayed in different colors. The color division is used as auxiliary information for giving priority arrival guidance to the target vehicle. Among them, the method of distinguishing between records and the like is not limited to those distinguished by color, but can also be distinguished by sound, text (font or size, etc.), marks, etc. (the same applies to the method of distinction below) ( B) If the loading state is flat and the unloading quantity, that is, the number, weight, volume, and other unloading factors of the cargo are more than the predetermined or not full (where the basis of these is determined by the combination of unloading factors, etc.) The terminal of the arrival warehouse will match the record of the vehicle with the display of other vehicles to indicate the difference in display color (the display color is preferably different from the above (A)).颜色 The color classification is auxiliary information that is expected to consume more time than the average if the target vehicle has arrived. (C) If the target vehicle of the inquiry source is loaded with all or most of the specific goods that should be moved to a specific storage yard, the terminal of the arrival warehouse is on the record of the corresponding vehicle, and will be close to the arrival of the specific storage yard Berth 1 or more from the beginning.附 The supplementary information becomes auxiliary information for preferentially guiding the target vehicle to the near parking space. (D) If the display is different depending on the loading state or the pallet (for example, a roll box pallet), in general, if the loading state is flat, unloading, etc. It takes a lot of work time. If it is pallets such as cage cars, the work time can be short. Therefore, the vehicle record system of the loading warehouse terminal system, which requires a lot of time for operations such as unloading, is displayed differently from other records. On the other hand, the vehicle records that can be handled in a short time, such as unloading the terminal at the warehouse, are also displayed for other differences.

接著,進至步驟S1007,被判斷是否對駕駛員終端機通知根據在步驟S1003~步驟S1005所拾取到的資訊的導引,若依管理者的指示或預先設定的順序需要通知時,係進至步驟S1008,若為No,則跳至步驟S1009。Next, it proceeds to step S1007, and it is judged whether or not to notify the driver terminal of the guidance based on the information picked up in steps S1003 to S1005. If notification is required according to the manager's instructions or a preset order, the system advances to Step S1008, if No, skip to step S1009.

在步驟S1008中,係進行在駕駛員終端機上的資訊提示。該資訊提示,以一例而言,為圖9的評注906的變化資訊。In step S1008, information is presented on the driver terminal. The information prompt is, for example, the change information of the comment 906 in FIG. 9.

(在駕駛員終端機上的資訊提示例)   (a)若在詢問源的對象車輛裝載有缺貨商品、存貨不多商品時   駕駛員終端機係顯示「會優先導引,請到車至……」的要旨的訊息。   藉由該顯示,駕駛員係可預先得知若提早前往,即可優先到車,因此無須擔心長期待機而可較快從發貨倉庫出發。此時,駕駛員終端機係若關於哪個商品成為缺貨商品或存貨不多商品,亦一併顯示時,駕駛員係可在到車後迅速取出缺貨商品或存貨不多商品。亦即,可藉由RFID讀取,迅速特定棧板等。   (b)若詢問源的對象車輛的裝卸貨物極少(可藉由隨身貨物1個、或預定個數以下等,適當定義極少程度)、或另外除此之外,裝載有缺貨商品、存貨不多商品時   駕駛員終端機係顯示「會優先導引,請到車至……」的要旨的訊息。   藉由該顯示,衍生上述(a)所述之優點。   (c)若可進行如上述(C)所述之近接泊位導引時   駕駛員終端機係可以指定特定的到達泊位來進行到車的方式送訊訊息。   藉由該顯示,達成可縮短到車後的卸貨及搬入時間的效果。(Example of information prompt on the driver's terminal) a (a) If the target vehicle of the inquiry source is loaded with out-of-stock or low-stock items, the driver's terminal will display "Priority guidance, please go to ..." ... ".该 With this display, the driver can know in advance that if he goes early, he can get to the car first, so he can leave the shipping warehouse faster without worrying about long-term standby. At this time, if the driver terminal system also displays which product is out of stock or out of stock, the driver can quickly remove the out of stock or out of stock product after arriving at the car. That is, the pallet can be quickly identified by RFID reading. (b) If there is very little loading or unloading of the target vehicle of the source of inquiry (the number can be appropriately defined by one of the carry-on goods or less than the predetermined number, etc.), or in addition, the out-of-stock goods are loaded, When there are multiple products, the driver terminal displays the message "Priority guidance, please go to ...".该 From this display, the advantages described in (a) above are derived. (C) If the approach parking guidance as described in (C) above can be performed 进行 The driver terminal system can designate a specific arrival berth to send a message to the car.该 With this display, it is possible to shorten the unloading and loading time after the car.

(非為優先導引對象時的通知例)   此外,駕駛員終端機對於不符上述(a)或(b)的車輛,亦可使其進行「並非為優先導引對象」之要旨的訊息顯示。使其進行如上所示之顯示的主旨係接受到該通知的駕駛員假設即使被提示較早時段的空檔,亦可以高確率作被進行對其他優先車輛的優先導引且可能造成長時間待機的推測,具有不用進行較早時段的預約即可的優點。(Notification example for non-priority guidance) In addition, the driver terminal can display a message that is not "priority guidance" for vehicles that do not conform to (a) or (b) above. The main purpose of making it display as shown above is that the driver who has received the notification assumes that even if he is prompted for an earlier period of time, he can be given high priority to be guided to other priority vehicles and may cause long standby time. It has the advantage of not having to make an appointment for an earlier period.

在步驟S1009中,係藉由到貨倉庫終端機,判斷是否有更進一步的(關於其他車輛的)詢問處理。換言之,藉由到貨倉庫終端機,判斷是否應結束詢問處理。若亦可結束詢問處理時(在同步驟中為Yes),係進至步驟S1010,以本流程而言,雖然結束,但是若未結束詢問處理(在同步驟中為No),則恢復至步驟S1002。In step S1009, it is determined whether there is a further inquiry process (for other vehicles) by the terminal of the arrival warehouse. In other words, it is determined whether the inquiry processing should be terminated by the arrival terminal of the warehouse. If the inquiry process can also be ended (Yes in the same step), the process proceeds to step S1010. For the purpose of this flow, although the process is ended, if the inquiry process is not completed (No in the same step), the process returns to step S1010. S1002.

[更進一步的應用例]   在圖11中示出本發明之其他實施形態之管理系統的動作概念。藉此至此之說明,駕駛員係攜帶駕駛員終端機,從發貨倉庫出發而朝向到貨倉庫,且在到達到貨倉庫後,在該倉庫卸下要卸貨的貨物而搬入,若為必要,則採取朝向其他到貨倉庫出發的行動。[Further Application Example] Fig. 11 shows an operation concept of a management system according to another embodiment of the present invention. From this, it is explained that the driver is carrying a driver terminal, starting from the delivery warehouse and heading to the cargo warehouse, and after arriving at the cargo warehouse, unloading the goods to be unloaded in the warehouse and moving in, if necessary, Then take action towards other arrival warehouses.

因此,在本發明之其他實施形態中,透過各據點中的近接通訊終端機(以一例而言為Wifi路由器),管理駕駛員終端機的行動履歷(由特定據點的出發時間、到達特定據點的到達時間、在特定據點的作業時間等),可以使其進行駕駛員對據點的入退館管理或勤惰管理的方式使其進行協調運用。   若使其進行勤惰管理,必須與未圖示之勤惰管理伺服器合作,參照圖11,說明入退館管理等的實施形態。Therefore, in another embodiment of the present invention, the action history of the driver terminal (from the departure time of the specific site, the time of arrival at the specific site, etc.) is managed through the proximity communication terminal (such as a Wifi router) at each site. Arrival time, work time at a specific site, etc.), it can be used by the driver to coordinate the use of the way of entrance and exit management or lazy management of the site.使其 In order to perform lazy management, it is necessary to cooperate with a not-shown lazy management server. Referring to FIG. 11, an implementation form such as check-in and check-out management will be described.

如圖11所示,在網際網路線路1130係示出按每個可透過LTE線路而通訊連接的據點所設置的Wifi路由器1121~1123(該等Wifi路由器係進行與駕駛員終端機1101a~1101e的近接通訊,可取得通訊日期時間)、及資訊管理伺服器1140,資訊管理伺服器1140係透過網際網路線路而與通訊伺服器1150及用以管理按每個據點的入退時刻等的入退館管理伺服器1160直接或間接連接(各伺服器間亦可相互通訊地相連接)。As shown in FIG. 11, the Internet line 1130 shows Wifi routers 1121 to 1123 installed at each site that can communicate through the LTE line (these Wifi routers communicate with driver terminals 1101a to 1101e). Proximity communication, you can get the communication date and time), and the information management server 1140, the information management server 1140 is connected to the communication server 1150 through the Internet line and is used to manage the entry and exit time according to each location. The exit management server 1160 is directly or indirectly connected (the servers can also be connected to each other in communication).

藉由該構成,使駕駛員終端機與各據點的Wifi路由器進行通訊,藉此可進行例如對據點的入館或由據點的退出的打印管理。此外,若進行在Wifi路由器分配固定的IP位址等,可特定該打印資訊的送訊位置,因此可取得駕駛員更正確的行動履歷。   此外,若使其與未圖示之周知的勤惰管理伺服器合作,可使其進行駕駛員的更正確的勤惰管理。With this configuration, the driver terminal communicates with the Wifi router of each base, thereby enabling, for example, print management of the entrance to the base or the exit from the base. In addition, if a fixed IP address is assigned to a Wifi router, etc., the transmission position of the print information can be specified, and a more accurate action history of the driver can be obtained. In addition, by cooperating with a well-known inertia management server (not shown), the driver can perform more accurate inertia management.

在習知之來自智慧型手機的連接中,由於並不容易取得位置資訊,因此對據點的入館或由據點的退出資訊的可靠性無法謂為高。In the conventional connection from a smart phone, since the location information is not easy to obtain, the reliability of the information of the entrance of the base or the exit of the base cannot be said to be high.

但是,若可進行根據上述構成的行動履歷取得,可經由設置在各據點之經固定IP化的路由器,由智慧型手機(駕駛員終端機)取得正確的入館/退出記錄,因此亦有效於正確的作業時間的推論或今後的作業時間預測。However, if it is possible to obtain the action history based on the above structure, the correct entry / exit records can be obtained from the smart phone (driver terminal) through the fixed IP-based router installed at each base, so it is also effective for correct The inference of the operation time or the prediction of the future operation time.

[駕駛員資訊]   在本發明之其他實施形態之資訊管理伺服器中,可使來自駕駛員的到達希望日期時間、因天候或道路狀況所致之到達時刻的變更、對到貨倉庫的入退館資訊(作為勤惰系統的一部分)等關於搬運車輛的駕駛員的資訊更進一步管理。[Driver information] In the information management server of another embodiment of the present invention, it is possible to change the desired date and time of arrival from the driver, change the arrival time due to weather or road conditions, and check in and out of the arrival warehouse. Library information (as part of the inertia system) and other information about the driver of the transport vehicle are further managed.

[發貨倉庫管理者/貨主的資訊]   在本發明之其他實施形態之資訊管理伺服器中,亦可使來自發貨倉庫管理者的到達希望日期時間、或因交貨狀況、事故所致之到達時刻的變更等的資訊進一步管理。[Information of the shipping warehouse manager / consignee] In the information management server of the other embodiment of the present invention, it is also possible to make the arrival date and time from the shipping warehouse manager, or due to delivery conditions, accidents, etc. Information such as changes in arrival time is further managed.

[本發明之一實施形態之管理系統中的作用效果]   若採用本發明之一實施形態之管理系統,更具體而言,由(1)發貨倉庫的管理者(包含製造商等)、(2)到貨倉庫的管理者(包含批發業者等)、(3)搬運車輛駕駛員(包含搬運業者)的觀點來看,分別有以下所示之優點。[Functions and Effects in the Management System of One Embodiment of the Present Invention] If the management system of one embodiment of the present invention is adopted, more specifically, (1) the manager of the delivery warehouse (including the manufacturer, etc.), ( From the viewpoints of the manager (including the wholesale operator, etc.) of the arrival warehouse, and (3) the driver of the transport vehicle (including the carrier), each has the following advantages.

(1)由發貨倉庫的管理者(包含製造商等)的觀點來看   發貨倉庫的管理者係可利用藉由通訊伺服器所具有的各種工具所致之訊息功能或排程管理功能、檔案交換功能,因此可使供在到貨倉庫區域的到車控制之用的系統開發費用或系統導入初期投資大幅減低。(1) From the point of view of the manager of the delivery warehouse (including the manufacturer, etc.), the manager of the delivery warehouse can use the information function or schedule management function caused by various tools of the communication server, The file exchange function can greatly reduce the system development cost or initial investment in system introduction for the arrival control in the warehouse area.

(2)由到貨倉庫的管理者(包含批發業者等)的觀點來看   管理系統係藉由透過RFID的讀取等,可將關於裝入在搬運車輛的商品或貨物的資訊彙集在系統,因此可針對該資訊,與到貨倉庫的管理者亦事前達成資料共有。亦即,到貨倉庫的管理者若產生必要時,可迅速檢索已裝載所需商品的搬運車輛而將該搬運車輛優先誘導至到達泊位。   此外,在管理系統中,關於在發貨倉庫,在哪個貨車的哪個棧板被裝載什麼樣的商品或貨物,在系統上被資料化。因此,在到貨倉庫,商品受領者係在已進行棧板的到達確認的時點,立刻確定被裝載在棧板的商品的入庫,可省略入庫檢查貨物工程本身。此外,亦不需要供在到貨倉庫區域的入庫檢查貨物作業之用的暫置場,入庫作業場的塞車亦被解決。(2) From the point of view of the manager (including wholesalers, etc.) of the arrival warehouse, the management system can collect information about the goods or goods loaded in the transport vehicle in the system by reading through RFID, etc. Therefore, the information can be shared with the manager of the warehouse before arrival. That is, if necessary, the manager of the arrival warehouse can quickly search the transport vehicle that has loaded the required goods and preferentially induce the transport vehicle to reach the berth. In addition, in the management system, information about what kind of goods or goods are loaded on which pallets of which trucks and which pallets are loaded in the delivery warehouse. Therefore, at the arrival warehouse, the recipient of the product will immediately confirm the storage of the goods loaded on the pallet at the time when the arrival of the pallet has been confirmed, and the inspection of the cargo project itself can be omitted. In addition, there is no need for a temporary yard for the inspection of goods in the warehouse at the arrival warehouse area, and the traffic jam at the warehouse is also resolved.

(3)由搬運車輛駕駛員(包含搬運業者)的觀點來看   由於可刪減白費的待機時間,因此可實現搬運車輛的效率上的運用。   此外,透過駕駛員所攜帶的平板終端機的通訊由於操作簡單,因此駕駛員係可將用以習得操作方法的訓練等所需時間抑制為最小限度。(3) From the viewpoint of the driver of the transportation vehicle (including the transportation company) The wasteful waiting time can be reduced, so that the efficiency of the transportation vehicle can be used. In addition, since the communication through the tablet terminal carried by the driver is easy to operate, the driver can minimize the time required for training to acquire the operation method and the like.

(4)由勤惰管理的觀點來看   藉由採用上述各個據點的入退館管理伺服器,管理系統係查核藉由到達泊位預約等手續所得之預約時間與實際入館的時間。例如,若使比預定較早入館的搬運車輛早些到車等而形成空檔時間,管理系統係可對其他搬運車輛,效率佳地進行新的優先到車導引,因此可使全體的等待時間減少而實現駕駛員全體的工作時間的短縮化。(4) From the point of view of industrious management 采用 By using the entrance and exit management server of each base mentioned above, the management system checks the reservation time and actual entrance time obtained through procedures such as arriving at the berth and making reservations. For example, if a transport vehicle arrives earlier than scheduled to enter the vehicle to create a neutral time, the management system can efficiently perform a new priority arrival guidance for other transport vehicles, so that the entire wait can be made. The time is reduced to shorten the working time of the entire driver.

以上根據具體例,說明本發明之一實施形態之管理系統等的實施形態,惟以本發明之實施形態而言,除了用以實施系統或裝置的方法或程式之外,亦可採用作為記錄有程式的記憶媒體(以一例而言,為光碟、磁光碟、CD-ROM、CD-R、CD-RW、磁帶、硬碟、記憶卡)等的實施態樣。The embodiments of the management system and the like according to one embodiment of the present invention have been described above based on specific examples. However, in addition to the methods or programs for implementing the system or device, the embodiments of the present invention may also be used as records The program memory medium (for example, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a CD-RW, a magnetic tape, a hard disk, a memory card), etc.

此外,以程式的構裝形態而言,亦可為被組入在作業系統的程式模組等的形態,而非限定於藉由編譯器所編譯的目的碼、藉由直譯器所執行的程式碼等應用程式。In addition, in terms of the structure of the program, it can also be a program module or the like incorporated in the operating system, rather than being limited to the object code compiled by the compiler and the program executed by the interpreter Code, and more.

此外,程式並非必定僅在主機板上的CPU實施全部處理,亦可視需要,形成為藉由被構裝在附加於基板的擴充板或擴充單元的其他處理單元(DSP等),實施其一部分或全部的構成。In addition, the program does not necessarily implement all the processing only on the CPU of the motherboard, and may be formed as necessary to implement a part of it or other processing units (DSPs, etc.) that are constructed on an expansion board or expansion unit attached to the substrate All composition.

關於本說明書(包含申請專利範圍、摘要、及圖式)所記載的構成要件的全部及/或所揭示的全部方法或處理的全部步驟,除了該等特徵為相互排他的組合之外,可以任意組合來組合。Regarding all the constituent elements described in this specification (including the scope, abstract, and drawings of the patent application) and / or all the disclosed methods or all steps of the process, except that these features are mutually exclusive combinations, they can be arbitrarily arbitrary. Combine to combine.

此外,本說明書(包含申請專利範圍、摘要、及圖式)所記載的特徵的各個只要未被明示地否定,可置換成為了相同目的、同等目的、或類似目的所作用的替代特徵。因此,只要未被明示地否定,所揭示的特徵的各個係僅為涵括性的一連串相同或均等的特徵之一例。In addition, each feature described in this specification (including the scope of patent application, abstract, and drawings) may be replaced with an alternative feature that serves the same purpose, the same purpose, or a similar purpose, as long as it is not explicitly denied. Therefore, as long as it is not explicitly denied, each system of the disclosed features is only an example of a series of identical or equal features that are inclusive.

此外,本發明並非為亦限制於上述實施形態之任何具體構成者。本發明係可擴張為本說明書(包含申請專利範圍、摘要、及圖式)所記載的全部新穎的特徵或該等的組合、或所記載的全部新穎的方法或處理的步驟、或該等的組合。In addition, the present invention is not limited to any specific constitution of the above-mentioned embodiment. The present invention is expandable to all novel features or combinations of these, or all novel methods or processing steps described in this specification (including the scope, abstract, and drawings of the patent application), or combination.

圖12係示出上述各實施形態之資訊處理裝置(資訊管理伺服器、通訊伺服器、資訊終端機、平板終端機、勤惰管理伺服器)的一部分或全部的硬體構成之一例的概略區塊圖。   資訊處理裝置10係構成為包含:CPU(中央運算裝置)131、RAM(Random Access Memory,隨機存取記憶體)132、輔助記憶裝置133、ROM(Read Only Memory,唯讀記憶體)134、輸入IF(Interface,介面)135、輸出IF136、通訊IF137、及將該等構成彼此連接的匯流排。FIG. 12 is a schematic area showing an example of a part or all of the hardware configuration of the information processing device (information management server, communication server, information terminal, tablet terminal, and inert management server) in each of the above embodiments. Block diagram. The information processing device 10 is composed of a CPU (Central Processing Unit) 131, a RAM (Random Access Memory) 132, an auxiliary memory device 133, a ROM (Read Only Memory) 134, and an input. An IF (Interface) 135, an output IF136, a communication IF137, and a bus that connects these to each other.

CPU131係將輔助記憶部133或ROM134所記憶的程式及各種資料,透過RAM132讀出而執行各種處理。此外,CPU131係使在各種處理所生成的資料,寫出而記憶在RAM132或輔助記憶部133。藉此,CPU131係執行資訊處理裝置的上述處理。其中,CPU131係表示處理器一般者,不僅為狹義之被稱為所謂CPU的元件,亦包含例如GPU或DSP等。此外,CPU131並非侷限於以一個處理器予以實現,亦可藉由組合相同或不同種類的複數處理器來實現。The CPU 131 reads programs and various data stored in the auxiliary storage unit 133 or the ROM 134 through the RAM 132 and executes various processes. In addition, the CPU 131 writes out data generated in various processes and stores the data in the RAM 132 or the auxiliary storage unit 133. Thereby, the CPU 131 executes the above-mentioned processing of the information processing apparatus. Among them, CPU131 refers to a general processor, and is not only a component called a CPU in a narrow sense, but also includes, for example, a GPU or a DSP. In addition, the CPU 131 is not limited to being implemented by one processor, and may also be implemented by combining a plurality of processors of the same or different kinds.

輸入IF135係滑鼠、鍵盤、觸控面板、音量調整按鍵、電源按鍵、設定按鍵、紅外線收訊部、讀取器(條碼、QR碼、或RFID的讀取裝置)等輸入裝置。   輸出IF136係顯示器、顯示(液晶、有機EL)面板、揚聲器等輸出裝置。   網路介面部137係通訊板等介面,藉由有線通訊或無線通訊,使資訊處理裝置連接於網路。The input IF135 is an input device such as a mouse, a keyboard, a touch panel, a volume adjustment button, a power button, a setting button, an infrared receiver, a reader (a barcode, QR code, or RFID reading device). Output IF136 is an output device such as display, display (liquid crystal, organic EL) panel, speaker, etc. The network interface 137 is an interface such as a communication board. The information processing device is connected to the network through wired or wireless communication.

以下使用圖13,詳加說明上述各實施形態之資訊處理裝置所進行的處理。Hereinafter, the processing performed by the information processing apparatus of each of the above embodiments will be described in detail using FIG. 13.

(1)發貨倉庫的手持式終端機122a(發貨倉庫據點側讀取終端機之一例)係被準備在發貨倉庫據點。手持式終端機122a係具備:在光學上由條碼或二維碼讀取資訊的讀取器(例如圖13的輸入IF135)、及/或藉由近接無線通訊來讀取資訊的讀取器。讀取器係將所讀取到的資訊記憶在記憶體(例如圖13的輔助記憶裝置133)。手持式終端機122a係藉由讀取器,由黏貼在各個貨物、棧板、外殼、車輛或員工證等的RFID晶片,讀取貨物、棧板、車輛或駕駛員的識別資訊等出貨實績資料(關於貨物的資訊之一例),且記憶在記憶體。手持式終端機122a係將記憶在記憶體的出貨實績資料,透過通訊IF(例如圖13的通訊IF137)而送訊至發貨倉庫終端機121   發貨倉庫終端機121係透過通訊IF(例如圖13的通訊IF137),取得出貨實績資料,且記憶在記憶體(例如圖13的輔助記憶裝置133)。發貨倉庫終端機121係將所記憶的出貨實績資料顯示於顯示裝置(例如圖13的輸出IF136)。亦即,發貨倉庫終端機121係顯示藉由手持式終端機122a所被讀取到的資訊。(1) A handheld terminal 122a (an example of a reading terminal on the delivery warehouse base side) in the delivery warehouse is prepared at the delivery warehouse base. The handheld terminal 122a is provided with a reader (for example, input IF135 in FIG. 13) that reads information optically by a bar code or a two-dimensional code, and / or a reader that reads information through proximity wireless communication. The reader stores the read information in a memory (for example, the auxiliary storage device 133 of FIG. 13). The handheld terminal 122a uses a reader to read the shipping results of the cargo, pallet, vehicle, or driver identification information by using RFID chips attached to each cargo, pallet, housing, vehicle, or employee ID. Data (an example of information about the goods) and stored in memory. The handheld terminal 122a sends the delivery performance data stored in the memory to the delivery warehouse terminal 121 through a communication IF (such as communication IF137 in FIG. 13). The delivery warehouse terminal 121 uses a communication IF (such as Communication IF137 in FIG. 13) obtains shipping performance data and stores it in a memory (for example, the auxiliary storage device 133 in FIG. 13). The delivery warehouse terminal 121 displays the memorized shipping performance data on a display device (for example, output IF136 in FIG. 13). That is, the delivery warehouse terminal 121 displays information read by the handheld terminal 122a.

到貨倉庫的手持式終端機132a(到貨倉庫據點側讀取終端機之一例)係被準備在發貨倉庫據點。手持式終端機132a係具備:在光學上由條碼或二維碼讀取資訊的讀取器(例如圖13的輸入IF135)、及/或藉由近接無線通訊來讀取資訊的讀取器。讀取器係將所讀取到的資訊記憶在記憶體(例如圖13的輔助記憶裝置133)。手持式終端機132a係藉由讀取器,由黏貼在各個貨物、棧板、外殼、車輛或員工證等的RFID晶片,讀取貨物、棧板、車輛或駕駛員的識別資訊等作為進貨實績資料(關於貨物的資訊之一例)且記憶在記憶體。手持式終端機132a係將記憶在記憶體的出貨實績資料,透過通訊IF(例如圖13的通訊IF137)而送訊至到貨倉庫終端機131。   到貨倉庫終端機131係透過通訊IF(例如圖13的通訊IF137),取得進貨實績資料,且記憶在記憶體(例如圖13的輔助記憶裝置133)。到貨倉庫終端機131係將所記憶的出貨實績資料顯示在顯示裝置(例如圖13的輸出IF136)。亦即,到貨倉庫終端機131係顯示藉由手持式終端機132a所被讀取到的資訊。A handheld terminal 132a (an example of a reading terminal at the arrival warehouse base side) of the arrival warehouse is prepared at the delivery warehouse base. The handheld terminal 132a is provided with a reader (for example, input IF135 in FIG. 13) that reads information optically by a bar code or a two-dimensional code, and / or a reader that reads information through proximity wireless communication. The reader stores the read information in a memory (for example, the auxiliary storage device 133 of FIG. 13). The handheld terminal 132a reads the identification information of the goods, pallets, vehicles, or drivers as the actual purchase results by using RFID chips attached to each cargo, pallet, housing, vehicle, or employee ID. Data (an example of information about the goods) and stored in memory. The handheld terminal 132a sends the delivery performance data stored in the memory to the terminal 131 of the delivery warehouse via the communication IF (for example, the communication IF137 in FIG. 13). The terminal 131 of the arrival warehouse obtains the actual purchase data through the communication IF (such as the communication IF137 in FIG. 13) and stores it in the memory (such as the auxiliary memory device 133 in FIG. 13). The arrival warehouse terminal 131 displays the memorized shipping performance data on a display device (for example, output IF136 in FIG. 13). That is, the arrival terminal 131 displays the information read by the handheld terminal 132a.

資訊管理伺服器11係將出貨實績資料及進貨實績資料,以例如貨物或棧板的識別資訊(例如商品管理碼或棧板號碼)等建立關連,記憶在輔助記憶裝置(例如圖13的輔助記憶裝置133)來進行管理。在此,資訊管理伺服器11係將手持式終端機122a所送訊出的出貨實績資料,透過發貨倉庫終端機121,進行通訊IF(例如圖13的通訊IF137)收訊。資訊管理伺服器11係將手持式終端機132a所送訊出的進貨實績資料,透過到貨倉庫終端機131,進行通訊IF(例如圖13的通訊IF137)收訊。   駕駛員終端機15係被攜帶在搬運車輛或駕駛員來移動。The information management server 11 establishes a relationship between the shipment performance data and the purchase performance data with, for example, the identification information of the goods or pallets (such as a product management code or pallet number), and stores them in an auxiliary memory device (such as the assistance of FIG. 13). Memory device 133). Here, the information management server 11 receives the delivery performance data sent by the handheld terminal 122a through the delivery warehouse terminal 121 for communication IF (for example, communication IF137 in FIG. 13). The information management server 11 receives the actual sales data sent by the handheld terminal 132a through the terminal 131 of the goods warehouse and performs communication IF (for example, communication IF137 in FIG. 13). The driver terminal 15 is carried in a transport vehicle or a driver to move.

資訊管理伺服器11或到貨倉庫終端機131(圖13的CPU131與RAM132)係抽出對搬運車輛之對到貨倉庫據點13的到車導引資訊。此時,資訊管理伺服器11或到貨倉庫終端機131係判斷接下來的(1)至(5)的至少1個,生成到車導引資訊作為優先到車導引資訊。(1)對照資訊管理伺服器11或到貨倉庫終端機131上的庫存管理資訊及/或接單下單資訊的貨物的優先度、(2)是否有搬入貨物時的適當到達泊位、(3)前述貨物的裝載態樣、(4)卸貨量、(5)貨物的性質。   資訊管理伺服器11或到貨倉庫終端機131係將所生成的優先到車導引資訊,由通訊IF(例如圖13的通訊IF137)進行送訊。   到貨倉庫終端機131或駕駛員終端機15係將優先到車導引資訊在通訊IF(例如圖13的通訊IF137)進行收訊,且記憶在RAM132或輔助記憶裝置133,並且顯示在顯示部(例如圖13的輸出IF136)。其中,貨物的優先度亦可對貨物,由人(例如批發者)進行設定,亦可按照預先設定的規則(按照到達期限、貨物的性質的規則等)來設定。   其中,優先到車導引資訊係指表示優先到車的導引資訊。優先到車係指與其他搬運車輛相比較,優先使其到車到在到貨倉庫區域的到達泊位。此外,優先導引係指表示優先到車或該時的到達泊位(優先到達泊位)的導引,該資訊為優先到車導引資訊。此外,優先到達泊位係指使其優先到車的到達泊位,此外,為經優先到達泊位導引的到達泊位。The information management server 11 or the arrival warehouse terminal 131 (the CPU 131 and the RAM 132 in FIG. 13) extracts the arrival guidance information for the delivery vehicle to the arrival warehouse base 13. At this time, the information management server 11 or the arrival warehouse terminal 131 determines at least one of the following (1) to (5), and generates the on-vehicle guidance information as the priority on-vehicle guidance information. (1) Priority of the goods against the inventory management information and / or order receiving information on the information management server 11 or the terminal 131 of the arrival warehouse, (2) whether there is a proper arrival berth when moving in the goods, (3 ) The loading state of the aforementioned goods, (4) the unloading volume, (5) the nature of the goods. The information management server 11 or the arrival warehouse terminal 131 transmits the generated priority arrival guidance information to the communication IF (for example, the communication IF 137 in FIG. 13). The arrival warehouse terminal 131 or the driver terminal 15 will receive the vehicle guidance information in the communication IF (such as the communication IF137 in FIG. 13) and receive the information in the RAM 132 or the auxiliary storage device 133 and display it on the display unit. (For example, output IF136 of FIG. 13). Among them, the priority of the goods may be set by a person (for example, a wholesaler), or may be set according to a preset rule (according to the time limit of arrival, the nature of the goods, etc.). Among them, the priority arrival guidance information refers to the guidance information indicating priority arrival. Priority of arrival refers to the priority of getting the car to the arrival berth in the arrival warehouse area compared to other handling vehicles. In addition, the priority guidance refers to the guidance indicating the priority arrival of the vehicle or the parking space (priority arrival parking space) at that time, and the information is the priority guidance information. In addition, the priority arrival berth refers to the arrival berth which gives priority to the car, and in addition, the arrival berth guided by the priority arrival berth.

手持式終端機122a的讀取器係將附在貨物的資訊作為關於出貨貨物的第1資訊來讀取。在資訊管理伺服器11或到貨倉庫終端機131中,CPU131與RAM132係根據:關於前述出貨貨物的第1資訊;關於前述出貨貨物被進貨的到貨倉庫據點的到達泊位的第2資訊;及關於配送前述出貨貨物的搬運車輛的第3資訊(例如,到達前述到貨倉庫據點的到達預定時間或搬運車輛的位置資訊),生成關於到車至該到貨倉庫據點的到車導引資訊。The reader of the handheld terminal 122a reads the information attached to the cargo as the first information about the shipment. In the information management server 11 or the arrival warehouse terminal 131, the CPU 131 and the RAM 132 are based on: the first information about the aforementioned shipment goods; the second information about the arrival berth of the arrival warehouse base where the aforementioned shipment goods are received ; And the third information about the delivery vehicle delivering the aforementioned goods (for example, the scheduled arrival time to the aforementioned warehouse location or the location information of the transport vehicle), and generating the arrival guide for the arrival of the vehicle to the warehouse location of the arrival warehouse Citation information.

前述CPU131與RAM132若生成到車導引資訊,判斷出貨貨物的優先度、或在到貨倉庫據點搬入出貨貨物時的適當到達泊位的有無之中的至少1個。或者,前述CPU131與RAM132係判斷前述貨物的裝載態樣、卸貨量、貨物的性質之中的至少1個。   前述CPU131與RAM132係例如針對下述搬運車輛,判斷為使其優先到車。   ・將優先度高於預定值的出貨貨物進行進貨的搬運車輛   (在到貨倉庫據點,將庫存已成為預定值以下的出貨貨物進行進貨的搬運車輛)   ・在到車預定時刻,在到達泊位有空位的搬運車輛   ・在到貨倉庫據點的卸貨量比預定值為較多的搬運車輛   在此,上述之預定值亦可指預先設定的值,亦可指根據關於其他搬運車輛的貨物的資訊的值。If the CPU 131 and the RAM 132 generate vehicle guidance information, the CPU 131 and the RAM 132 determine at least one of the priority of the shipped goods or the presence or absence of an appropriate arrival berth when the goods are moved into the warehouse at the arrival warehouse. Alternatively, the CPU 131 and the RAM 132 determine at least one of the loading state, the unloading volume, and the nature of the cargo. The aforementioned CPU 131 and RAM 132 are, for example, determined for the following transportation vehicles to be given priority to arrive.・ A transport vehicle that receives shipments with a priority higher than a predetermined value (at the arrival warehouse base, a transport vehicle that receives shipments that have inventory below the predetermined value) ・ At the scheduled arrival time, Carriers with vacant berths. Carriers with more unloading volumes at the warehouse base than the predetermined value. The above-mentioned predetermined value can also refer to a preset value, or it can refer to the value of the cargo on other transport vehicles. The value of the information.

前述CPU131與RAM132係根據判斷結果,被分配使前述搬運車輛優先到車的到達泊位時,將到車導引資訊輸出作為優先到車導引資訊。前述CPU131與RAM132係使駕駛員終端機15、到貨倉庫終端機131、手持式終端機132a的顯示裝置,顯示所被輸出的優先到車導引資訊。When the CPU 131 and the RAM 132 are assigned to give priority to the arriving parking space of the vehicle according to the determination result, the arrival guidance information is output as the priority arrival guidance information. The aforementioned CPU 131 and RAM 132 are display devices for the driver terminal 15, the arrival warehouse terminal 131, and the handheld terminal 132a to display the outputted vehicle guidance information.

其中,在上述各實施形態中,管理系統亦可藉由利用人工智能所為之學習,來管理出進貨及流通物品。   具體而言,資訊管理伺服器11係將等待交貨待機時作為教示資料。在此,資訊管理伺服器11亦可針對教示資料,被管理者輸入等待交貨待機時間、勤務時間的判定結果的評估結果,亦可生成作為強化學習的報酬來進行輸入。例如進行強化學習時,資訊管理伺服器11係提供:若沒有等待交貨待機時間(稱為「待機時間」),表示高成功的報酬;若待機時間為臨限值TH1(例如30分鐘以內),表示成功的報酬;若待機時間比臨限值TH1為更長且為臨限值TH2(例如1小時)以內,則無報酬;若待機時間比臨限值TH2為較長,則為負報酬(失敗),作為強化學習的報酬。Among them, in each of the above-mentioned embodiments, the management system can also use the learning made by artificial intelligence to manage incoming and outgoing goods and circulating goods. Specifically, the information management server 11 is used as teaching materials when waiting for delivery. Here, the information management server 11 may also input the evaluation result of the judgment result of the waiting time for waiting for delivery and the service time with respect to the teaching materials, or may generate and input the reward as reinforcement learning. For example, when performing reinforcement learning, the information management server 11 provides: if there is no waiting time for delivery (referred to as "standby time"), it indicates a high success reward; if the standby time is the threshold TH1 (for example, within 30 minutes) , Indicating a successful reward; if the standby time is longer than the threshold TH1 and within the threshold TH2 (for example, 1 hour), there is no reward; if the standby time is longer than the threshold TH2, it is negative reward (Failure) as a reward for reinforcement learning.

資訊管理伺服器11係例如對貨物的優先度、到達泊位的有無、貨物的裝載態樣、卸貨量、貨物的性質,將教示資料建立對應,來學習該等資訊的對應關係。資訊管理伺服器11亦可使用學習結果的對應資訊(學習完畢模型),決定例如貨物的優先度或到達泊位。在此,資訊管理伺服器11亦可對貨物的裝載態樣、卸貨量、貨物的性質的輸入,使用學習完畢模型,輸出貨物的優先度或到達泊位。其中,資訊管理伺服器11亦可對到貨倉庫的識別資訊、進貨實績資料、出貨實績資料、交通資訊(塞車資訊)、優先到車導引資訊或該通知的時序,將教示資料建立對應,來學習該等資訊的對應關係。   例如,資訊管理伺服器11亦可按每個到貨倉庫,決定貨物的優先度。資訊管理伺服器11亦可根據所決定的優先度、及車輛資訊、駕駛員No.、貨物的裝載態樣、卸貨量、或貨物的性質的任一者或該等的組合,決定優先到達泊位。   藉此,資訊管理伺服器11係可按照到貨倉庫及車輛等,決定適當的優先到達泊位,且導引對優先泊位的到車。 [產業上可利用性]The information management server 11 learns the correspondence relationship of the information such as the priority of the goods, the presence or absence of the berth, the loading state of the goods, the amount of unloading, and the nature of the goods. The information management server 11 may also use the corresponding information (learning completion model) of the learning results to determine, for example, the priority of the goods or the arrival at the berth. Here, the information management server 11 can also use the learning completion model to input the loading state, unloading volume, and the nature of the cargo, and output the priority of the cargo or the arrival at the berth. Among them, the information management server 11 can also establish teaching information corresponding to the identification information of the arrival warehouse, the actual purchase data, the actual delivery data, the traffic information (traffic congestion information), the priority arrival guidance information, or the sequence of the notification. To learn the correspondence of this information. For example, the information management server 11 can also determine the priority of the goods for each warehouse. The information management server 11 may also decide to arrive at the berth preferentially based on the determined priority, vehicle information, driver No., loading status of the cargo, unloading volume, or the nature of the cargo or any combination of these. . In this way, the information management server 11 can determine the appropriate priority arrival parking space according to the arrival warehouse and vehicle, and guide the arrival of the priority parking space. [Industrial availability]

本發明之一態樣係可利用在例如出進貨的管理系統、流通物品的管理系統、搬運車輛的管理系統、勤惰管理系統、店舖受理系統等系統中的電腦等。電腦係包含:手持式終端機(例如條碼讀取器)或平板終端機等、由附在貨物等的條碼、二維碼、無線IC標籤、畫像、重量來讀取資訊的終端機。One aspect of the present invention is a computer in a system such as a delivery management system, a management system for circulating goods, a management system for a handling vehicle, a lazy management system, and a store acceptance system. The computer system includes: a handheld terminal (such as a bar code reader) or a tablet terminal, and a terminal that reads information by a barcode, two-dimensional code, wireless IC tag, image, and weight attached to the goods.

10‧‧‧管理系統10‧‧‧Management System

11‧‧‧資訊管理伺服器11‧‧‧ Information Management Server

12‧‧‧發貨倉庫12‧‧‧ shipping warehouse

13‧‧‧到貨倉庫13‧‧‧ Arrival warehouse

14‧‧‧貨物搬運車輛14‧‧‧cargo handling vehicle

15‧‧‧資訊處理裝置(平板終端機或搬運車輛終端機)15‧‧‧ Information processing device (tablet terminal or transport vehicle terminal)

16、17、18a、18b、19‧‧‧公用線路16, 17, 18a, 18b, 19‧‧‧ public lines

19‧‧‧網際網路19‧‧‧Internet

112‧‧‧通訊伺服器112‧‧‧Communication Server

121、131‧‧‧資訊處理裝置(PC)121, 131‧‧‧ Information Processing Device (PC)

122a、132a‧‧‧手持式終端機(讀取終端機)122a, 132a‧‧‧ Handheld Terminal (Reading Terminal)

122b、132b‧‧‧托架122b, 132b‧‧‧ bracket

123、133‧‧‧棧板或貨物123, 133‧‧‧ Pallet or cargo

131‧‧‧CPU(中央運算裝置)131‧‧‧CPU (Central Processing Unit)

132‧‧‧RAM132‧‧‧RAM

133‧‧‧輔助記憶裝置133‧‧‧ auxiliary memory device

134‧‧‧ROM134‧‧‧ROM

135‧‧‧輸入IF135‧‧‧Enter IF

136‧‧‧輸出IF136‧‧‧Output IF

137‧‧‧通訊IF137‧‧‧Communication IF

201‧‧‧資訊處理裝置(平板終端機)201‧‧‧Information processing device (tablet terminal)

2011‧‧‧框體部2011‧‧‧Frame body

2012‧‧‧顯示器2012‧‧‧Display

2013‧‧‧硬體按鍵2013‧‧‧Hardware buttons

300‧‧‧平板終端機300‧‧‧ Tablet Terminal

301‧‧‧輸入部301‧‧‧Input Department

302‧‧‧記憶部302‧‧‧Memory Department

303‧‧‧中央處理部303‧‧‧Central Processing Department

304‧‧‧顯示部304‧‧‧Display

305‧‧‧控制部305‧‧‧Control Department

306‧‧‧通訊介面部306‧‧‧Communication interface

307‧‧‧輸出部307‧‧‧Output Department

308‧‧‧計時部308‧‧‧Timekeeping Department

309‧‧‧感測器部309‧‧‧Sensor Section

310‧‧‧電源部310‧‧‧Power Supply Department

311‧‧‧饋電線 311‧‧‧Feeder

411、412、413、421、422、423‧‧‧工程411, 412, 413, 421, 422, 423‧‧‧ engineering

600‧‧‧HHT畫面600‧‧‧HHT screen

601‧‧‧編排號碼601‧‧‧program number

602‧‧‧作業開始時間602‧‧‧ work start time

603‧‧‧作業結束時間603‧‧‧ End of operation

610‧‧‧顯示區域610‧‧‧display area

621~623‧‧‧操作區域621 ~ 623‧‧‧operation area

630‧‧‧HHT畫面630‧‧‧HHT screen

631‧‧‧編排號碼631‧‧‧program number

632‧‧‧棧板號碼632‧‧‧ pallet number

633‧‧‧作業開始時間633‧‧‧ Job start time

634‧‧‧作業結束時間634‧‧‧ End of operation

635‧‧‧顯示區域635‧‧‧display area

711‧‧‧資訊管理伺服器711‧‧‧ Information Management Server

712‧‧‧通訊伺服器712‧‧‧communication server

720‧‧‧製造商720‧‧‧ Manufacturer

721‧‧‧終端機721‧‧‧Terminal

730‧‧‧批發業者730‧‧‧ Wholesalers

731‧‧‧終端機731‧‧‧Terminal

740‧‧‧搬運車輛740‧‧‧handling vehicle

750‧‧‧終端機750‧‧‧Terminal

801‧‧‧公開行事曆API801‧‧‧Public Calendar API

802‧‧‧行事曆管理系統802‧‧‧ calendar management system

803‧‧‧BOT功能803‧‧‧BOT function

804‧‧‧駕駛員終端機804‧‧‧Driver Terminal

900‧‧‧畫面900‧‧‧ screen

901、902、903、904、905、906、907、908‧‧‧評注Comments on 901, 902, 903, 904, 905, 906, 907, 908‧‧‧

1101a~1101e‧‧‧駕駛員終端機1101a ~ 1101e‧‧‧Driver terminal

1121~1123‧‧‧Wifi路由器1121 ~ 1123‧‧‧Wifi router

1130‧‧‧網際網路線路1130‧‧‧Internet

1140‧‧‧資訊管理伺服器1140‧‧‧Information Management Server

1150‧‧‧通訊伺服器1150‧‧‧communication server

1160‧‧‧入退館管理伺服器1160‧‧‧Entry and exit management server

1211~1225‧‧‧工程1211 ~ 1225‧‧‧Engineering

圖1係說明本發明之一實施形態之管理系統的全體構成的變化例的說明圖。   圖2係說明本發明之一實施形態之管理系統中的資訊處理裝置的外觀構成的說明圖。   圖3係說明本發明之一實施形態之管理系統中的資訊處理裝置的功能區塊的說明圖。   圖4係以概念說明本發明之一實施形態之管理系統的控制動作場景的說明圖。   圖5A係說明本發明之一實施形態之管理系統的動作例的說明圖。   圖5B係說明本發明之一實施形態之管理系統的其他動作例的說明圖。   圖6A係說明本發明之一實施形態之管理系統中的資訊處理裝置的畫面例(出貨作業時)的說明圖。   圖6B係說明本發明之一實施形態之管理系統中的資訊處理裝置的其他畫面例(出貨作業時)的說明圖。   圖6C係說明本發明之一實施形態之管理系統中的資訊處理裝置的其他畫面例(進貨作業時)的說明圖。   圖7係假想具體的參加者(player)來說明在本發明之一實施形態之管理系統的控制下的物流的樣子的說明圖。   圖8係說明在本發明之一實施形態之管理系統的控制下的到達泊位預約處理概念的說明圖。   圖9係說明在本發明之一實施形態之管理系統的控制下的到達泊位預約處理時的資訊處理裝置的畫面例的說明圖。   圖10係說明本發明之一實施形態之管理系統的詳細動作例的流程圖。   圖11係說明本發明之其他實施形態之管理系統的動作概念的說明圖。   圖12係顯示上述各實施形態之資訊處理裝置的一部分或全部的硬體構成之一例的概略區塊圖。   圖13係說明習知之物流工程等的樣子的說明圖。FIG. 1 is an explanatory diagram illustrating a modification example of the overall configuration of a management system according to an embodiment of the present invention. FIG. 2 is an explanatory diagram illustrating an appearance configuration of an information processing device in a management system according to an embodiment of the present invention. FIG. 3 is an explanatory diagram illustrating functional blocks of an information processing device in a management system according to an embodiment of the present invention. FIG. 4 is a conceptual diagram for explaining a control operation scenario of a management system according to an embodiment of the present invention. 5A is an explanatory diagram illustrating an example of the operation of the management system according to an embodiment of the present invention. 5B is an explanatory diagram illustrating another example of operation of the management system according to an embodiment of the present invention. 6A is an explanatory diagram for explaining a screen example (at the time of shipping operation) of an information processing device in a management system according to an embodiment of the present invention. 6B is an explanatory diagram illustrating another screen example (at the time of shipping operation) of the information processing device in the management system according to an embodiment of the present invention. C FIG. 6C is an explanatory diagram illustrating another example of the screen of the information processing device in the management system according to an embodiment of the present invention (at the time of receiving the goods). FIG. 7 is an explanatory diagram for explaining a state of logistics under the control of a management system according to an embodiment of the present invention in which a specific player is assumed. FIG. 8 is an explanatory diagram for explaining the concept of arrival berth reservation processing under the control of a management system according to an embodiment of the present invention. FIG. 9 is an explanatory diagram illustrating an example of a screen of an information processing device during a berth reservation process under the control of a management system according to an embodiment of the present invention. 10 is a flowchart illustrating a detailed operation example of a management system according to an embodiment of the present invention. FIG. 11 is an explanatory diagram for explaining an operation concept of a management system according to another embodiment of the present invention. FIG. 12 is a schematic block diagram showing an example of a hardware configuration of a part or all of the information processing apparatus in each of the above embodiments. FIG. 13 is an explanatory diagram illustrating a state of a conventional logistics process and the like.

Claims (8)

一種管理系統,其係包含:   發貨倉庫據點側讀取終端機,其係被準備在發貨倉庫據點,取得關於由前述發貨倉庫據點被出貨的貨物的資訊;   發貨倉庫據點側終端機,其係顯示藉由前述發貨倉庫據點側讀取終端機所讀取到的資訊;   到貨倉庫據點側讀取終端機,其係被準備在到貨倉庫據點,且取得關於被進貨至前述到貨倉庫據點的貨物的資訊;   到貨倉庫據點側終端機,其係顯示藉由前述到貨倉庫據點側讀取終端機所讀取到的資訊;   資訊管理伺服器,其係接受由前述發貨倉庫據點側讀取終端機及前述到貨倉庫據點側讀取終端機所讀取到的資訊的送訊來進行管理;及   搬運車輛終端機,其係被攜帶在搬運前述被出貨及進貨的前述貨物的搬運車輛來進行移動   的出進貨及流通物品的管理系統,   前述資訊管理伺服器係若抽出對前述搬運車輛之到前述到貨倉庫據點的到車導引資訊時,判斷:   (1)對照前述資訊管理伺服器或到貨倉庫據點終端機上的庫存管理資訊及/或接單下單資訊的前述貨物的優先度;   (2)是否有搬入前述貨物時的適當到達泊位   之中的至少1個,將前述到車導引資訊作為優先到車導引資訊而提示在前述到貨倉庫據點側終端機上。A management system includes: (1) a reading terminal at a shipping warehouse base, which is prepared to obtain information about the goods being shipped from the aforementioned shipping warehouse base at the shipping warehouse base; (2) a terminal at the shipping warehouse base side Machine, which displays the information read by the terminal at the base of the delivery warehouse; ; read the terminal at the base of the delivery warehouse, which is prepared at the base of the warehouse and obtains information about the Information of the aforementioned goods at the warehouse base; 终端 terminal at the warehouse base side of the arrival warehouse, which displays information read by the terminal at the warehouse side of the arrival warehouse; an information management server, which accepts The reading terminal at the shipping warehouse base side and the information read from the reading terminal at the shipping warehouse base side are sent for management; and the transportation vehicle terminal is carried to carry the aforementioned shipped and A management system for moving in and out of goods and goods in circulation by the handling vehicle for the goods received If the management server extracts the arrival guidance information for the aforesaid transport vehicle to the aforesaid arrival warehouse base, it judges: (1) compare the inventory management information on the information management server or the terminal at the arrival warehouse base terminal and / Or the priority of the aforementioned goods in the ordering information; (2) Whether there is at least one of the appropriate arrival berths when moving into the aforementioned goods, and the aforementioned arrival guidance information is given as the priority arrival guidance information and presented in The aforementioned terminal on the arrival warehouse base. 如申請專利範圍第1項之管理系統,其中,前述資訊管理伺服器係若抽出對前述搬運車輛之到前述到貨倉庫據點的到車導引資訊時,除了前述(1)及/或(2)之外,另外判斷:   (3)前述貨物的裝載態樣;   (4)卸貨量;   (5)貨物的性質   之中的至少1個,將前述到車導引資訊作為優先到車導引資訊而提示在前述到貨倉庫據點側終端機上。For example, if the management system for item 1 of the patent scope is applied, the aforementioned information management server extracts arrival guidance information from the aforementioned moving vehicle to the aforementioned warehouse location, except for the aforementioned (1) and / or (2) ), And additionally judge: (3) loading state of the aforementioned goods; (4) unloading volume; (5) at least one of the properties of the goods, the aforementioned on-vehicle guidance information is given priority to the on-vehicle guidance information The prompt is on the terminal at the base of the arrival warehouse. 如申請專利範圍第1項之管理系統,其中,前述到車導引資訊係另外被送訊至前述搬運車輛終端機。For example, the management system of the first scope of the patent application, wherein the aforementioned onboard guidance information is additionally sent to the aforementioned handling vehicle terminal. 如申請專利範圍第3項之管理系統,其中,若前述到車導引資訊不符合優先到車導引資訊時,其要旨被送訊至前述搬運車輛終端機。For example, if the management system of item 3 of the patent scope is applied, if the aforementioned vehicle guidance information does not match the priority vehicle guidance information, the gist is sent to the aforementioned handling vehicle terminal. 一種資訊管理伺服器,其係如申請專利範圍第1項或第2項之管理系統中的資訊管理伺服器。An information management server is an information management server in a management system such as the first or second scope of a patent application. 一種搬運車輛終端機,其係如申請專利範圍第1項或第2項之管理系統中的搬運車輛終端機。The utility model relates to a handling vehicle terminal, which is a handling vehicle terminal in the management system of the first or second scope of the patent application. 一種管理系統,其係包含:   發貨倉庫據點側讀取終端機,其係被準備在發貨倉庫據點,取得關於由前述發貨倉庫據點被出貨的貨物的資訊;   發貨倉庫據點側終端機,其係顯示藉由前述發貨倉庫據點側讀取終端機所讀取到的資訊;   到貨倉庫據點側讀取終端機,其係被準備在到貨倉庫據點,且取得關於被進貨至前述到貨倉庫據點的貨物的資訊;   到貨倉庫據點側終端機,其係顯示藉由前述到貨倉庫據點側讀取終端機所讀取到的資訊;   資訊管理伺服器,其係接受由前述發貨倉庫據點側讀取終端機及前述到貨倉庫據點側讀取終端機所讀取到的資訊的送訊來進行管理;   搬運車輛終端機,其係被攜帶在搬運前述被出貨及進貨的前述貨物的搬運車輛來進行移動;及   近接通訊終端機,其係被配置在前述發貨倉庫據點及前述到貨倉庫據點   的出進貨及流通物品的管理系統,   前述資訊管理伺服器係若抽出對前述搬運車輛之到前述到貨倉庫據點的到車導引資訊時,判斷:   (1)對照前述資訊管理伺服器上的庫存管理資訊及/或接單下單資訊的前述貨物的優先度;   (2)是否有搬入前述貨物時的適當到達泊位;   (3)前述貨物的裝載態樣;   (4)卸貨量;   (5)貨物的性質   之中的至少1個,將前述到車導引資訊作為優先到車導引資訊而提示在前述到貨倉庫據點側終端機上,   前述近接通訊終端機係藉由與前述搬運車輛終端機的近接通訊,將連同前述搬運車輛終端機一起移動的前述搬運車輛的入退館場所及時刻送訊至前述資訊管理伺服器。A management system includes: (1) a reading terminal at a shipping warehouse base, which is prepared to obtain information about the goods being shipped from the aforementioned shipping warehouse base at the shipping warehouse base; (2) a terminal at the shipping warehouse base side Machine, which displays the information read by the terminal at the base of the delivery warehouse; ; read the terminal at the base of the delivery warehouse, which is prepared at the base of the warehouse and obtains information about the Information of the aforementioned goods at the warehouse base; 终端 terminal at the warehouse base side of the arrival warehouse, which displays information read by the terminal at the warehouse side of the arrival warehouse; an information management server, which accepts The delivery terminal reads the terminal and the information sent by the terminal reads the information from the read terminal to manage it; The vehicle terminal is carried to carry the goods being shipped and received. To move the aforementioned goods carrying vehicle; and the proximity communication terminal, which is arranged at the aforementioned delivery warehouse base And the aforementioned management system for the delivery of goods at the warehouse base and the goods in circulation, If the aforementioned information management server extracts the arrival guidance information for the aforementioned transportation vehicle to the warehouse base of the delivery warehouse, it judges: (1) Compare with the aforementioned Priority of the aforementioned goods on inventory management information and / or ordering information on the information management server; (2) Whether there is a proper arrival berth when moving into the aforementioned goods; (3) Loading status of the aforementioned goods; (4 ) Unloading volume; (5) at least one of the nature of the goods, the aforementioned arrival guidance information is given as the priority arrival guidance information and presented on the terminal of the arrival warehouse base side, the aforementioned proximity communication terminal system Through the near-field communication with the transport vehicle terminal, the entry / exit place and time of the transport vehicle moved together with the transport vehicle terminal are sent to the aforementioned information management server. 如申請專利範圍第7項之管理系統,其中,另外具備有:勤惰管理伺服器,   前述資訊管理伺服器係將前述被送訊的前述搬運車輛的入退館場所及時刻送訊至前述勤惰管理伺服器,   前述勤惰管理伺服器係根據前述被送訊的前述搬運車輛的入退館場所及時刻,進行勤惰管理。For example, the management system for item 7 of the scope of the patent application, which additionally includes: a lazy management server, and the aforementioned information management server sends the entrance and exit locations and the time of the aforementioned delivery vehicle to the aforementioned logistics vehicle. The lazy management server: The aforementioned lazy management server performs lazy management according to the entrance and exit locations and times of the aforementioned conveyance vehicles being sent.
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